Newsletter 5-2018 Stamp&Philately WG
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Measuring the Efficiency Levels of Companies Operating in the European Postal Sector: a Nonparametric Approach
Measuring the efficiency levels of companies operating in the European postal sector: a nonparametric approach 4 February 2020 Name: Robin Kamphorst Registration number: 960903419060 Supervisor: dr. ir. Frederic Ang Chair group: Business Economics (BEC) Study program: Master Management, Economics and Consumer Studies (MME) Course code: BEC-80436 Preface This thesis was written in the second year of the Master Management, Economics and Consumer Studies at Wageningen University, The Netherlands. The research was done under supervision of dr. ir. Frederic Ang, who is part of the Business Economics Group (BEC). This process started in September 2019 and finished in February 2020. The aim of this thesis was to analyze the efficiency levels of companies operating in the European postal sector, to indicate where improvements could be made. A comparison between the efficiency levels of private- and state-owned companies was of particular interest. The data was also plotted against time to investigate trends in the development of the efficiency levels. I would like to thank Frederic Ang for his supervision, as I appreciate the valuable input I got from our meetings. I would also like to thank my peers for their support during this process. Barneveld, February 2020 Robin Kamphorst DISCLAIMER: This report was written by a student of Wageningen University as part of the master programme under the supervision of the chair Business Economics. This is not an official publication of Wageningen University and Research, and the content herein does not represent any formal position or representation by Wageningen University and Research. This report cannot be used as a base for any claim, demand or cause of action and Wageningen University and Research is not responsible for any loss incurred based upon this report. -
Union Postale Has Been Reporting News from the International Postal Sector for the Benefit of Stakeholders Across the Industry
Moving the postal sector forward since 1875 MARCH 2011 No 1 IFAD president on remittances E-substitution’s many faces Clipping the wings of revenue loss Isn’t it time you subscribed? Since 1875, Union Postale has been reporting news from the international postal sector for the benefit of stakeholders across the industry. These include regulators, chief executives, operational experts, post-office employees, strategic thinkers, suppliers, academics, philatelists and anyone else with a keen interest in Posts. Help Union Postale celebrate its 135th birthday Moving the postal sector forward since 1875 by joining the ranks of thousands of satisfied MARCH 2011 N o IFAD president on 1 remittances readers. Sign up now for four issues a year of this E-substitution’s many faces full-colour, high-quality magazine in one of seven languages. Private subscribers anywhere in the world can subscribe for CHF50 a year. Special discount rates Clipping the wings of apply to Posts from UPU member countries. revenue loss Fax us your order now on +41 31 350 37 11 or email us at [email protected] with the following details: Name Language version desired: Position English Organization/Operator French Full postal address Arabic Chinese German E-mail address Russian Telephone Spanish Fax Contents Cover story Revenue protection takes centre stage The UPU’s Consultative Committee is helping Posts to stop losing money 12 Feature Electronic substitution: a shifting story A look at the state of research on a game-changing phenomenon 9 People Moving the postal sector -
PIP – Market Environment PIP – Pressure
Bernhard BukovcBernhard Bukovc The New Postal Ecosystem PIP – market environment PIP – pressure Mail volumes Costs Political expectations Organization ICT developments Market expectations Competition PIP – mail volumes > 5 % < 5 % + Post Danmark Deutsche Post DHL China Post Poste Italiane Australia Post Luxembourg Post Correos Swiss Post Itella Le Groupe La Poste Austria Post Hongkong Post PTT Turkish Post Correios Brasil Pos Indonesia Posten Norge NZ Post Thailand Post India Post Singapore Post PostNL Japan Post PIP – parcel volumes - + Mainly due to domestic Average growth rates per year economic problems (e.g. a between 4 – 6 % general decline or lower growth levels of eCommerce) PIP – eCommerce growth 20 - 30 China, Belgium, Turkey, Russia, India, Indonesia 15 – 20 % 10 - 20 Australia, Italy, Canada, Germany, Thailand, France, US online retail sales 0 - 10 Japan, Netherlands, annual growth until 2020 Switzerland, UK PIP – opportunities PIP – some basic questions What is the role of a postal operator in society ? What is its core business ? PIP – some basic questions What is the postal DNA ? PIP – bringing things from A to B PIP – intermediary physical financial information B 2 B 2 C 2 C 2 G PIP – challenges PIP – main challenges • Remaining strong & even growing the core business • Diversification into areas where revenue growth is possible • Expansion along the value chain(s) of postal customers • Being a business partner to consumers, businesses & government • Embracing technology PIP – diversification Mail Parcel & Financial Retail IT services Logistics & Telecom Express services freight PIP – value chain Sender Post Receiver PIP – value chain mail Sender Post Receiver Add value upstream Add value downstream • Mail management services • CRM • Printing and preparation • Choice • Marketing • Response handling • Data etc. -
Engaging Member Countries Involved in the Global Inventory
Introduction December 2009 Dear Journalist, The following press kit is designed to help you better understand the global postal sector, its major players and its environmental activities. The sector is a major industry, employing more than 5 million people and operating thousands of buildings and vehicles around the world. The UPU has recently announced the results of its first global inventory of greenhouse gas emissions produced by postal vehicles and buildings and is committed to helping the postal sector become greener. The inventory is a major step forward. Details are available in the press release included in this guide. The guide is broken down in several sections: • Introduction • Overview • UPU press release on global inventory • Questions and answers • Milestones • Best practices • Raising awareness through philately • Turning a shade of green, cover story from the December 2009 issue of Union Postale, the UPU’s flagship magazine • Media contacts • Where to find photos about the postal sector We hope this guide is helpful as you cover worldwide initiatives to curb the impact of climate change and the negotiations during the United Nations Conference on Climate Change in Copenhagen. If you have any questions regarding the global postal sector, please don’t hesitate to contact me or, for information about the European postal sector, my colleague Cynthia Wee at PostEurop. We are both listed in “Contacts” at the end of this guide. Regards, Rhéal LeBlanc Communications Programme Manager Overview The global postal sector The global postal network is the world’s largest physical distribution network. Every day, Posts deliver billions of pieces of mail processed in thousands of post offices using as many vehicles, motorcycles, airplanes, boats and trains. -
E-Commerce and the Postal Operators
Realising Europe’s potential: e-commerce and the postal operators REALISING EUROPE’S POTENTIAL: E-COMMERCE AND THE POstaL OperatORS / 1 Table of contents Executive Summary 2 Embracing e-commerce 4 A choice of services 6 Prioritising consumer convenience 8 A seamless cross-border service 10 The European postal market fundamentally supports cross-border e-commerce in the EU. We know consumers are increasingly looking online to purchase goods and services – both domestically and across borders. And we know that businesses are expanding their online offerings to capitalise on this trend. REALISING EUROPE’S POTENTIAL: E-COMMERCE AND THE POstaL OperatORS / 3 There is no doubt that the The postal operators are an integral part When it comes to serving our future of Europe is embedded in of the overall e-commerce experience. customers across borders, we Today we offer a vast range of services understand that different markets e-commerce. to meet the needs of all customers, have different needs. Our flexible embracing online and mobile technologies range of products and services is to provide competitive and convenient centred on our ability to interconnect services across Europe. with different providers and cater to local preferences - something we We are supporting SMEs to develop their understand from our extensive network own e-commerce offerings through online of 27 EU operators and 1.4 million platforms and specific web portals and full time employees, linking over 500 are committed to a business model which million people everyday. Moreover, the is able to help drive the cross-border E-parcel group (EPG) has been helping growth of these companies. -
FUTURE Better Meeting Customer Needs P 28 Mieux Répondre Aux Besoins Des Clients Revue Annuelle Revue
l Photography/Photographie Our commitment to the I Notre engagement pour le Index Philippe Veldeman The postal environment in 2003 p 12 L’environnement postal en 2003 Marc Eggimann (Basle Plenary Assembly, Assemblée plénière de Bâle) Promoting common interests p 14 Promouvoir les intérêts communs Annual Review Jansje Klazinga (photograph of Armand Bastin, photo d’Armand Bastin) 2003 Increasing efficiency p 24 Améliorer l’éfficacité FUTURE Better meeting customer needs p 28 Mieux répondre aux besoins des clients Revue Annuelle Revue Task Forces and Projects p 32 PostEurop PostEurop Groupes d’action et Projets PostEurop Revue Annuelle 2003 Annual Review Avenue du Bourget, 44 B-1130 Brussels Belgium t + 32 2 724 72 80 f + 32 2 726 30 08 e [email protected] Our mission The Association’s aim is to promote common interests and represent the views of European public postal operators in the international postal arena. It facilitates the collaboration that exists between Members’ national postal networks through its L’Association vise à promouvoir les emphasis on common initiatives, intérêts communs et à représenter both political (regulatory) and les points de vue des opérateurs operational. In this context, postaux publics européens dans le PostEurop develops, with the help of monde postal international. Elle other actors, joint strategies and rend la collaboration entre les collaborative initiatives which aim to réseaux postaux nationaux des improve the performance of the Membres plus aisée en mettant postal sector in Europe. l’accent sur des initiatives communes, tant politiques The strategic vision is focused on (réglementaires) qu’opérationnelles. three main lobjectives or "corridors": Dans ce contexte, PostEurop promoting common interests, développe, avec l’aide d’autres increasing efficiency and better acteurs, des stratégies communes et meeting customer needs. -
Research for Tran Committee
STUDY Requested by the TRAN committee Postal services in the EU Policy Department for Structural and Cohesion Policies Directorate-General for Internal Policies PE 629.201 - November 2019 EN RESEARCH FOR TRAN COMMITTEE Postal services in the EU Abstract This study aims at providing the European Parliament’s TRAN Committee with an overview of the EU postal services sector, including recent developments, and recommendations for EU policy-makers on how to further stimulate growth and competitiveness of the sector. This document was requested by the European Parliament's Committee on Transport and Tourism. AUTHORS Copenhagen Economics: Henrik BALLEBYE OKHOLM, Martina FACINO, Mindaugas CERPICKIS, Martha LAHANN, Bruno BASALISCO Research manager: Esteban COITO GONZALEZ, Balázs MELLÁR Project and publication assistance: Adrienn BORKA Policy Department for Structural and Cohesion Policies, European Parliament LINGUISTIC VERSIONS Original: EN ABOUT THE PUBLISHER To contact the Policy Department or to subscribe to updates on our work for the TRAN Committee please write to: [email protected] Manuscript completed in November 2019 © European Union, 2019 This document is available on the internet in summary with option to download the full text at: http://bit.ly/2rupi0O This document is available on the internet at: http://www.europarl.europa.eu/thinktank/en/document.html?reference=IPOL_STU(2019)629201 Further information on research for TRAN by the Policy Department is available at: https://research4committees.blog/tran/ Follow us on Twitter: @PolicyTRAN Please use the following reference to cite this study: Copenhagen Economics 2019, Research for TRAN Committee – Postal Services in the EU, European Parliament, Policy Department for Structural and Cohesion Policies, Brussels Please use the following reference for in-text citations: Copenhagen Economics (2019) DISCLAIMER The opinions expressed in this document are the sole responsibility of the author and do not necessarily represent the official position of the European Parliament. -
Agenda Page 1 / 4
PostEurop 2007 IT Forum / 15 June 2007 / Bonn / draft agenda Page 1 / 4 PostEurop 2007 IT Forum: Innovative ICT based solutions shape the future of Postal Business Hosted by DPWN at the DHL Innovation Centre (Bonn, Germany), 15 June 2007 Objective : PostEurop 2007 IT Forum will address some of the most striking areas where ICT (Information and Communication Technologies) are sponsoring electronic / digital based services which will enable Posts to stay in business and become more competitive. It will cover two case studies: viaCTT (Portugal) and Itella (Finland) and will also reflect on the importance of Innovation for determining the future of Posts. Who should attend : This event is intended for all senior professionals, within Postal Operators, responsible for Strategic Development, Commercial and Marketing areas, as well as for those in charge of Innovation and Development of new ICT based services and products. Agenda 8:00 Pickup from the Hotel in Königswinter 8:30 Registration at the DHL Innovation Center, Junkersring 55, D-53844 Troisdorf/Spich 9:00 Welcome Address Mr. Thomas Baldry Director International Relations, Deutsche Post World Net and Mr. Ingemar Persson, Secretary General, PostEurop 9:10 Electronic Services Benchmarking João Manuel Melo, Strategy, Development Coordinator, CTT - Correios de Portugal, S.A. IT Forum Chairman More and more Posts have to create, so as to remain competitive, new Digital and Electronic services, while paying particular attention to the potential that Internet offers so as to reach that objective. Therefore it seemed opportune to analyze the Electronic and, mostly, web based services offer delivered by an expressive set of Postal Operators within the PostEurop Community. -
207 Final COMMISSION STAFF WORKING DOCUMENT
EUROPEAN COMMISSION Brussels, 17.11.2015 SWD(2015) 207 final COMMISSION STAFF WORKING DOCUMENT Accompanying the document Report from the Commission to the European Parliament and the Council on the application of the Postal Services Directive (Directive 97/67/EC as amended by Directive 2002/39/EC and Directive 2008/6/EC) {COM(2015) 568 final} EN EN Contents 1. INTRODUCTION AND BACKGROUND ................................................................ 4 1.1. Postal Services in the Digital Age ..................................................................... 4 1.2. The Postal Services Directive ............................................................................ 5 1.3. Purpose and Scope of the Fifth Application Report and Staff Working Document .......................................................................................................... 6 2. APPLICATION OF THE POSTAL SERVICES DIRECTIVE 2008/6/EC ............... 8 2.1. Transposition and Application of Directive 2008/6/EC .................................... 8 2.2. Regulation of Postal Services ............................................................................ 8 2.2.1. National Regulatory Authorities .......................................................... 8 2.2.2. Authorisation and Licensing Regimes ............................................... 10 2.3. The Universal Service: Basic Postal Services for All ..................................... 13 2.3.1. Designation of Universal Service Provider(s) ................................... 13 2.3.2. Services -
The Global Spin-Off Report
THE GLOBAL SPIN-OFF REPORT May 23, 2011 TNT N.V. Partial Demerger of TNT Express N.V. Pre-Demerger: TNT N.V. Price: EUR 16.30 per share Ticker: TNT NA Est. FV (s.1/s.2/s.3*): EUR 15.93 /16.66/34.87 per sh. Dividend: EUR 0.57 per share 52-Week Range: EUR 15.42 – 23.45 per share Yield: 3.50% Shares Outstanding: 379,965,260 Market Capitalization: EUR 6,192 million Est. Fair Value Mkt Cap: EUR 6,054/6,330/13,251 million Post-Demerger: PostNL N.V. (formerly, TNT N.V.) Est. FV (s.1/s.2/s.3*): EUR 7.91/7.16/13.44 per sh. Ticker: TNT NA Est. Shares Outstanding: 379,965,260 Dividend: Min. EUR 150 mm Est. Fair Value Mkt Cap: EUR 3,007/2,721/5,106 million Yield: n/a Demerged Entity: TNT Express N.V. Est. FV (s.1/s.2/s.3*): EUR 8.02/9.50/21.43 per sh. Ticker: TNTE NA Est. Shares Outstanding: 379,965,260 Dividend: n/a Est. Fair Value Mkt Cap: EUR 3,047/3,609/8,145 million Yield: n/a Important Notes: s.1, s.2, and s.3 refer to scenarios 1, 2, and 3 presented in the ‘Investment Summary’ section of this report. *Importantly, the ‘s.3’ valuation scenario presented herein is based on longer-term management projections for the 2015 financial year. Moreover, the figures are presented on an undiscounted basis. Such figures have been provided for reference purposes only. -
DMM Advisory Keeping You Informed About Classification and Mailing Standards of the United States Postal Service
July 2, 2021 DMM Advisory Keeping you informed about classification and mailing standards of the United States Postal Service UPDATE 184: International Mail Service Updates Related to COVID-19 On July 2, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The following countries have provided updates to certain mail services: Mauritius UPDATE: Mauritius Post has advised that the Government of Mauritius has announced the easing of COVID-related restrictions as of July 1, 2021, subject to strict adherence to sanitary protocols and measures. On July 15, 2021, Mauritius will gradually open its international borders. However, COVID-19 continues to have a direct impact on international inbound and outbound mails to and from Mauritius. Therefore, the previously announced provisions and force majeure continue to apply for all inbound and outbound international letter-post, parcel-post and EMS items. New Zealand UPDATE: New Zealand Post has advised that the level-2 alert in the Wellington region has ended as of June 29, 2021. Panama UPDATE: Correos de Panama has advised that post offices, mail processing centers (domestic and international) and the air transhipment office at Tocúmen International Airport are operating under normal working hours and the biosafety measures established by the Ministry of Health of Panama (MINSA). Correos de Panamá confirms that it is able to continue to receive inbound mail destined for Panama. However, Correos de Panama is unable to guarantee service standards for inbound and outbound mail. As a result, force majeure with respect to quality of service for all categories of mail items will apply until further notice. -
Sujuvampi Arki Postin Strategia 2018-2020 Postin Ja Logistiikan Palveluyhtiö
Sujuvampi arki Postin strategia 2018-2020 Postin ja logistiikan palveluyhtiö Paketit ja verkkokauppa Postipalvelut Rahti ja kuljetus Sisälogistiikka Logistiikkapalvelut Elintarvikelogistiikka Kotipalvelut Varastopalvelut Ohjelmistoratkaisut Venäjällä ja Baltiassa 2 Postin strategia 2018-2020 Toimintaympäristömme on voimakkaassa muutoksessa 1. Kaupan murros kiihtyy. Verkkokaupan kasvu kasvattaa pakettiliiketoimintaa. 2. Kilpailutilanne pysyy haastavana logistiikassa ja postipalveluissa. 3. Kirjeiden määrä vähenee lähivuosina yhä dramaattisemmin. 4. Digitalisaatio mahdollistaa uudet palvelut ja muuttaa kuluttajien odotuksia. Uudistettu postilaki. Kahden vuoden työehtosopimus posti- ja 5. logistiikka-alalla. 3 Postin strategia 2018-2020 Muuttuva kuluttajien käytös kasvattaa verkkokauppaa ja pakettipalveluja 4 Postin strategia 2018-2020 Postin ja logistiikan kilpailu kiristyy ja kansainvälistyy Ylivoimainen asiakaskokemus elintärkeä kaikissa liiketoiminnoissa Rahti ja Kirjeet ja toimitusketju- Buyer Supplier lehdet ratkaisut Paketit Palvelupisteet Ecosystem 5 Postin strategia 2018-2020 Postin liiketoiminta on historiallisessa käännekohdassa Kirjeposti ja lehdenjakelu …mutta toisaalta paketit, vähenevät… logistiikan palvelut ja uudet palvelut kasvavat Uudet palvelut Logistiikka KÄÄNNE- KOHTA Postipalvelut 2010 2015 2020 2025 6 Postin strategia 2018-2020 Asiakkaidemme arki muuttuu – kotona, töissä ja kanssakäymisessä Nopeus ja Palvelujen Oma aikakäsitys – saatavuus ja hyvinvointi nopeampi hetki sijainti Kuljetus – kuka omistaa Työelämä & tulevaisuudessa