Engaging Member Countries Involved in the Global Inventory
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Union Postale Has Been Reporting News from the International Postal Sector for the Benefit of Stakeholders Across the Industry
Moving the postal sector forward since 1875 MARCH 2011 No 1 IFAD president on remittances E-substitution’s many faces Clipping the wings of revenue loss Isn’t it time you subscribed? Since 1875, Union Postale has been reporting news from the international postal sector for the benefit of stakeholders across the industry. These include regulators, chief executives, operational experts, post-office employees, strategic thinkers, suppliers, academics, philatelists and anyone else with a keen interest in Posts. Help Union Postale celebrate its 135th birthday Moving the postal sector forward since 1875 by joining the ranks of thousands of satisfied MARCH 2011 N o IFAD president on 1 remittances readers. Sign up now for four issues a year of this E-substitution’s many faces full-colour, high-quality magazine in one of seven languages. Private subscribers anywhere in the world can subscribe for CHF50 a year. Special discount rates Clipping the wings of apply to Posts from UPU member countries. revenue loss Fax us your order now on +41 31 350 37 11 or email us at [email protected] with the following details: Name Language version desired: Position English Organization/Operator French Full postal address Arabic Chinese German E-mail address Russian Telephone Spanish Fax Contents Cover story Revenue protection takes centre stage The UPU’s Consultative Committee is helping Posts to stop losing money 12 Feature Electronic substitution: a shifting story A look at the state of research on a game-changing phenomenon 9 People Moving the postal sector -
E-Commerce and the Postal Operators
Realising Europe’s potential: e-commerce and the postal operators REALISING EUROPE’S POTENTIAL: E-COMMERCE AND THE POstaL OperatORS / 1 Table of contents Executive Summary 2 Embracing e-commerce 4 A choice of services 6 Prioritising consumer convenience 8 A seamless cross-border service 10 The European postal market fundamentally supports cross-border e-commerce in the EU. We know consumers are increasingly looking online to purchase goods and services – both domestically and across borders. And we know that businesses are expanding their online offerings to capitalise on this trend. REALISING EUROPE’S POTENTIAL: E-COMMERCE AND THE POstaL OperatORS / 3 There is no doubt that the The postal operators are an integral part When it comes to serving our future of Europe is embedded in of the overall e-commerce experience. customers across borders, we Today we offer a vast range of services understand that different markets e-commerce. to meet the needs of all customers, have different needs. Our flexible embracing online and mobile technologies range of products and services is to provide competitive and convenient centred on our ability to interconnect services across Europe. with different providers and cater to local preferences - something we We are supporting SMEs to develop their understand from our extensive network own e-commerce offerings through online of 27 EU operators and 1.4 million platforms and specific web portals and full time employees, linking over 500 are committed to a business model which million people everyday. Moreover, the is able to help drive the cross-border E-parcel group (EPG) has been helping growth of these companies. -
FUTURE Better Meeting Customer Needs P 28 Mieux Répondre Aux Besoins Des Clients Revue Annuelle Revue
l Photography/Photographie Our commitment to the I Notre engagement pour le Index Philippe Veldeman The postal environment in 2003 p 12 L’environnement postal en 2003 Marc Eggimann (Basle Plenary Assembly, Assemblée plénière de Bâle) Promoting common interests p 14 Promouvoir les intérêts communs Annual Review Jansje Klazinga (photograph of Armand Bastin, photo d’Armand Bastin) 2003 Increasing efficiency p 24 Améliorer l’éfficacité FUTURE Better meeting customer needs p 28 Mieux répondre aux besoins des clients Revue Annuelle Revue Task Forces and Projects p 32 PostEurop PostEurop Groupes d’action et Projets PostEurop Revue Annuelle 2003 Annual Review Avenue du Bourget, 44 B-1130 Brussels Belgium t + 32 2 724 72 80 f + 32 2 726 30 08 e [email protected] Our mission The Association’s aim is to promote common interests and represent the views of European public postal operators in the international postal arena. It facilitates the collaboration that exists between Members’ national postal networks through its L’Association vise à promouvoir les emphasis on common initiatives, intérêts communs et à représenter both political (regulatory) and les points de vue des opérateurs operational. In this context, postaux publics européens dans le PostEurop develops, with the help of monde postal international. Elle other actors, joint strategies and rend la collaboration entre les collaborative initiatives which aim to réseaux postaux nationaux des improve the performance of the Membres plus aisée en mettant postal sector in Europe. l’accent sur des initiatives communes, tant politiques The strategic vision is focused on (réglementaires) qu’opérationnelles. three main lobjectives or "corridors": Dans ce contexte, PostEurop promoting common interests, développe, avec l’aide d’autres increasing efficiency and better acteurs, des stratégies communes et meeting customer needs. -
Agenda Page 1 / 4
PostEurop 2007 IT Forum / 15 June 2007 / Bonn / draft agenda Page 1 / 4 PostEurop 2007 IT Forum: Innovative ICT based solutions shape the future of Postal Business Hosted by DPWN at the DHL Innovation Centre (Bonn, Germany), 15 June 2007 Objective : PostEurop 2007 IT Forum will address some of the most striking areas where ICT (Information and Communication Technologies) are sponsoring electronic / digital based services which will enable Posts to stay in business and become more competitive. It will cover two case studies: viaCTT (Portugal) and Itella (Finland) and will also reflect on the importance of Innovation for determining the future of Posts. Who should attend : This event is intended for all senior professionals, within Postal Operators, responsible for Strategic Development, Commercial and Marketing areas, as well as for those in charge of Innovation and Development of new ICT based services and products. Agenda 8:00 Pickup from the Hotel in Königswinter 8:30 Registration at the DHL Innovation Center, Junkersring 55, D-53844 Troisdorf/Spich 9:00 Welcome Address Mr. Thomas Baldry Director International Relations, Deutsche Post World Net and Mr. Ingemar Persson, Secretary General, PostEurop 9:10 Electronic Services Benchmarking João Manuel Melo, Strategy, Development Coordinator, CTT - Correios de Portugal, S.A. IT Forum Chairman More and more Posts have to create, so as to remain competitive, new Digital and Electronic services, while paying particular attention to the potential that Internet offers so as to reach that objective. Therefore it seemed opportune to analyze the Electronic and, mostly, web based services offer delivered by an expressive set of Postal Operators within the PostEurop Community. -
Business Accounts Accounts
GUIDE TO SERVICES 2017 Business Business Accounts Accounts tab 5 www.guernseypost.com GPL Business Account Services Opening a credit account ............................................................................................ 58 Business postal rates ............................................................................................ 59 Special Delivery for businesses ............................................................................................ 64 PO Box for business ............................................................................................ 65 Timed collection/delivery ............................................................................................ 66 Mail Room Franking ............................................................................................ 66 Postage paid impressions (PPI) ............................................................................................ 67 Ebilling ............................................................................................ 67 Freepost ............................................................................................ 68 Business Reply Service ............................................................................................ 68 International Business Reply Service ............................................................................................ 69 Bulk Mail Services ............................................................................................ 69 Contact us: Customer -
Annual Report Capturing Growth, Delivering Value How to Read This Report
Annual Report Capturing growth, delivering value How to read this report Management summary Readers looking for the highlights of 2020 are advised to read chapter 1 until 6, and the first pages of chapter 7 until 10. Report of the Board of Management The report of the Board of Management consists of the following sections: • Introduction • Business Report • Governance, chapter 16 until 19 Forward-looking statements This Annual Report contains forward-looking statements. Readers should not put undue reliance on these statements. These provide a snapshot on the publication date of this report. In addition, future actual events, results and outcomes likely differ from these statements made. Chapter ‘Non-financial statements’, section ‘Safeguarding report quality’ provides more information on forward-looking statements. Contents 8 Message from Herna Verhagen 24 How we create value 30 Our strategy 72 Financial value Introduction Governance 1 At a glance 4 12 Board of Management 92 2 Message from Herna Verhagen 8 13 Supervisory Board 94 3 Our operating context 12 14 Report of the Supervisory Board 96 4 Impact of Covid-19 20 15 Remuneration report 102 16 Corporate governance 110 17 Our tax policy and principles 120 Business Report 18 PostNL on the capital markets 122 5 How we create value 24 19 Statements of the Board of Management 126 6 Our strategy 30 7 Customer value 40 8 Social value 54 Performance statements 9 Environmental value 64 20 Financial statements 129 10 Financial value 72 21 Non-financial statements 213 11 Risk and opportunity -
Position Paper Published on 4 December 2019
Transparency register ID: 092682012915-24 Brussels, 9 March 2020 Call for postponement of lifting the Low Value Consignments threshold PostEurop has on numerous occasions expressed concern regarding the abolition of the threshold on Low Value Consignments. This was articulated in our position paper published on 4 December 2019. In view of the short time remaining for the introduction of the new customs and VAT system, we herewith want to reiterate that it is essential to postpone the abolishment of this threshold to a later date. We suggest postponing it to 1 July 2021. PostEurop doubts that the IT required for implementation will be available in good time in all EU member states by 31 December, 2020. So far, almost all postal operators do not have the technical specifications for developing the required systems and the time window for an operative adjustment is getting shorter each day. In addition, the implementation at the year-end copes with heavy postal traffic, in which the volume of shipments in cross-border traffic increases dramatically. We therefore consider it absolutely necessary to postpone the timing of when the threshold is to be lifted beyond this year-end period. PostEurop represents 52 Universal Postal Service Providers across Europe and is a restricted (i.e. regional) Union of the Universal Postal Union (UPU). The postal sector is a major contributor to, and facilitator of trade within the EU and globally. The postal network is an open access channel and a vital facilitator of trade linking public administrations, businesses and consumers as well as enabling small business enterprises and social customers to access efficient communications and e-commerce services on a global scale. -
European Postal Services and Social Responsibilities
European Postal Services and Social Responsibilities How post offices enhance their economic, social and environmental role in society With the support of the European Social Fund, PIC Adapt With the support of European © Olivier Cahay in cooperation with with the support of www.csreurope.org This report was prepared byCSR Europe in cooperation with the Corporate Citizenship Company in the framework of a yearlong project initiated by La Poste and with the support of the EU ADAPT Programme 3 4 European Postal Services and Social Responsibilities 35 6 TABLE OF CONTENTS Acknowledgments Foreword 7 Executive summary 10 1. Introduction: background, methodology and aim of the report 12 2. Trends in Corporate Social Responsibility at European and international levels 2.1 A new paradigm in Europe 14 2.2 Corporate Social Responsibility – drivers of change 14 2.3 CSR – an evolving approach 16 2.4 Developments at European and international levels 17 3. Debate over developments in the European postal sector 3.1 Internal market for European postal services 19 3.2 Universal service safeguards 20 3.3 Pan-European co-ordination 20 3.4 Future trends 21 4. Social responsibility in action 4.1 Diversity and equal opportunity in the workforce 23 4.2 Training and career development 26 4.3 Health and safety 29 4.4 Social dialogue and employee consultation 31 4.5 Access to services for disadvantaged groups and local regeneration 32 4.6 Community involvement and charities 34 4.7 Environment 35 5. Going forwa r d: conclusions and rec o m m e n d a t i o n s 39 Appendix: The research process and roundtable discussions 41 Disclaimer: while every effort has been made to check that the contents of this report were correct at time of printing, the publishers retain sole responsibility for the contents. -
Seminario En Transformación Digital Y Diversificación De Servicios Postales Para América Latina
Seminario en Transformación Digital y Diversificación de Servicios Postales para América Latina En el marco del Plan de Desarrollo Regional para América Latina – PDR-UPU-UPAEP, se está realizando en Montevideo – Uruguay desde este 13 y hasta el 15 de mayo el Seminario en Transformación Digital y Diversificación de Servicios Postales. Participan del Seminario Autoridades, Expertos, Presentadores, Organismos internacionales y 18 participantes representando a los países miembros de la UPAEP. De izquierda a derecha la Lic. Fernanda Pérez (Jefa de Proyectos de UPAEP), el Lic. Roberto Cavanna (Secretario General de la UPAEP), el Sr. Néstor Calderón (Coordinador Regional de Proyectos de la UPU) y el Sr. Daniel Nieto (Experto en Políticas e Inclusión Digital de la UPU) Compartimos otras imágenes de la inauguración: Seminario en Transformación Digital y Diversificación de Servicios Postales para América Latina Plan de Desarrollo Regional para América Latina – PDR Montevideo, Uruguay del 13 al 15 de mayo de 2019 LISTA DE PARTICIPANTES País/ N° Nombre y cargo Organización Leandro Martín LUNA 1 Argentina Jefe de Productos Digitales Correo Argentino Iván CÉSPEDES MONTAÑO 2 Bolivia Director General Ejecutivo Agencia Boliviana de Correos – AGBC Gilmar SANTOS CASTELLO Jefe del Departamento de Relaciones 3 Brasil Institucionales Correos de Brasil Valeria COFRE MEZA 4 Chile Gerente de Producto Comercio Electrónico Correos de Chile Yendry PRADO VEGA 5 Costa Rica Directora de Planificación Correos de Costa Rica Manuel MARTÍNEZ MONTES DE OCA 6 Cuba Director -
May 2012 Vol
Philatelic News May 2012 Vol. 9 No. 3 HRH The Duke of Cambridge - 30th Birthday Europa: ‘Visit...’ 200th Anniversary of Charles Dickens www.guernseystamps.com 2012 Dawn Gallienne Stamp Programme Head of Philatelic Guernsey 1 May 2012 Europa: “Visit ....” Bailiwick of Guernsey Set of 6 Stamps, First Day Cover, Souvenir Sheet, Souvenir Sheet FDC, Presentation Pack, Sheets of 10 8 May 2012 Welcome HRH The Duke of Cambridge - 30th Birthday Set of 6 Stamps, First Day Cover, Presentation Pack, Welcome to the May issue of our Philatelic Sheets of 10, Prestige Booklet News. 15 June 2012 The Europa theme for this year is The War of 1812 & Sir Isaac Brock Se-tenant Pair, First Day Cover, Official First Day Cover simply“Visit....”, encouraging the Bureau’s including Se-tenant Pair for Guernsey and Canada, to promote their regions - our issue shows Presentation Pack, Se-tenant Pair Sheets of 10 off some fantastic views of the Bailiwick of 25 July 2012 Guernsey with some beautiful photography Centenary of Royal Channel Islands Yacht Club by Karl Taylor. Set of 6 Stamps, First Day Cover, Presentation Pack, Sheets of 10 We are also celebrating the 30th Birthday 27 September 2012 BUY of HRH The Duke of Cambridge with an 200th Anniversary of Floral Guernsey action packed set of stamps which highlight Set of 6 Stamps, First Day Cover, Presentation Pack, ONLINE Miniature Sheet, Miniature Sheet FDC, some of the wonderful causes The Duke of Minature Sheet Presentation Pack, Sheet of 10 TODAY Cambridge supports. 31 October 2012 For Alderney we are commorating the 200th Guernsey Christmas Stamps Set of 7 Stamps, First Day Cover, Presentation Pack Anniversary of Charles Dickens, utilising some of the orginal illustrations from the Alderney book Oliver Twist by George Cruikshank. -
Trabajo De Graduación: Diseño Del Canal De Venta a Través De Internet Para La Tienda De Calzado MD
Universidad Francisco Gavidia , Tecnología, Humanismo y Calidad DIRECCIÓN DE POSTGRADOS Y EDUCACIÓN CONTINUA Trabajo de Graduación: Diseño del Canal de Venta a través de Internet para la Tienda de Calzado MD Presentan: Ricardo Nave Dinora Rivera Duby Salinas Para optar al grado de: Maestría en Administración de Negocios con Especialidad en Comercio Electrónico Para optar al título de Maestro en Administración de Empresas con Especialización en SanE-Commerce Salvador, 6 de junio de 2010 AGRADECIMIENTOS Agradezco a Dios que, de alguna manera, ha planificado todo esto para sus propósitos, y me regaló dones, recursos y familia para llevarlo a cabo. De igual forma agradezco a mi familia por el enorme apoyo que representan día a día en mi vida, y que de seguro seguirán siendo. Finalmente, agradezco a fieles y bondadosos amigos como Hilda Villanueva, Enrique Morales, Silvia Melgar y nuestro asesor, Ernesto Montalvo, por todas las horas invertidas en este proyecto. Ricardo Nave A mis padres, por todo su cariño y comprensión, a mis hermanos por el apoyo brindado, a mis maestros por su disposición y ayuda y a mis compañeros Duby y Ricardo por el esfuerzo y empeño para alcanzar este nuevo triunfo. Dinora Rivera Total agradecimiento a mis compañeros Dino y Rich, por sus noches y días enteros dedicados a alcanzar este triunfo y a Dios por ponérmelos en mi camino y hacerlo todo posible. Dedico este logro a mis padres por su apoyo incondicional… Duby Salinas CONTENIDO EXTRACTO ........................................................................................................................................................ -
Business Accounts Accounts
GUIDE TO SERVICES 2018 Business Business Accounts Accounts tab 5 www.guernseypost.com GPL Business Account Services Opening a credit account ............................................................................................ 60 Business postal rates ............................................................................................ 61 Special Delivery for business ............................................................................................ 66 FedEx UK for business ............................................................................................ 67 FedEx International for business ............................................................................................ 68 PO Box for business ............................................................................................ 69 Timed collection/delivery ............................................................................................ 70 Mail Room Franking ............................................................................................ 70 Postage paid impressions (PPI) ............................................................................................ 71 Ebilling ............................................................................................ 71 Freepost ............................................................................................ 72 Business Reply Service ............................................................................................ 72 International Business