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HELPFUL NUMBERS for Seniors

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HELPFUL NUMBERS for Seniors HELPFUL NUMBERS for Seniors Aging and Adult SerVices Aging is not lost youth, but a new stage of opportunity and strength. -Betty Friedan TABLE OF CONTENTS SECTION ONE Countywide Resources Aging and Adult Services ........................................ 4 Animal Care and Control ......................................... 8 California Highway Patrol, Sheriff and Police Departments . 11 Disabilities Resources ................................................ 16 Fire Departments .................................................... 21 Health Programs ................................................ 28 Homeless Services ............................................. 33 Hospitals and Clinics .......................................... 36 Housing Resources .............................................. 42 Legal Services ........................................................ 44 Mental Health Services ....................................... 47 Nutrition/Food Programs ............................................ 53 Registrar of Voters .............................................. 62 Social Security ........................................................ 63 Superior Court of California County of San Bernardino ...... 64 Transportation ........................................................ 65 Utility Assistance ..................................................... 70 Veterans Affairs ....................................................... 72 Helpful Websites ...................................................... 77 Other Helpful Organizations ................................... 79 AGING AND ADULT San Bernardino Office (909) 891-3900 SERVICES The Department of Aging 784 E. Hospitality Ln. and Adult Services-Public San Bernardino, CA 92415 Guardian (DAAS-PG) offers a variety of programs and Rancho Cucamonga Office services designed to foster independence, choice and (909) 948-6200 quality of life for senior (909) 948-6235 citizens, dependent adults and their caregivers. There are 9445 Fairway View Pl., Ste. 110 offices located throughout the Rancho Cucamonga, CA 91730 county to serve seniors. For more information, visit Yucca Valley Office http://hss.sbcounty.gov/daas. (760) 228-5390 Barstow 56357 Pima Trl. Yucca Valley, CA 92284 (760) 256-3445 536 E. Virginia Wy. Adult Protective Services Barstow, CA 92311 (APS) 24-hour hotline Needles 1 (877) 565-2020 (760) 326-9328 Adult Protective Services (APS) 1090 E. Broadway St. aims to prevent and remedy Needles, CA 92363 the abuse and exploitation of elderly individuals age 65 and older and dependent Victorville and vulnerable adults, age 18 (760) 243-8400 and older. The APS program provides protection and 17270 Bear Valley Rd., Ste. 108 remedial activities on behalf Victorville, CA 92395 of elder and dependent adults unable to protect 4 | COUNTYWIDE RESOURCES their own interests, harmed Legal Services or threatened with harm, or The County offers many free victims of physical or mental injury due to the action or legal services to qualified individuals. Refer to the inaction by themselves or Legal Services section of other persons. this brochure for more information. In-Home Supportive Services (IHSS) Long-Term Care Ombudsman Referral line 1 (866) 229-0284 1 (877) 800-4544 Ombudsmen are independent, Paycheck service line objective, neutral persons who 1 (800) 722-4595 advocate for dignity, quality of life and care for all residents Provides assistance to eligible in long-term care facilities. aged, blind and disabled The ombudsman receives, individuals who without investigates and resolves this care would be unable to complaints by or on behalf remain safely in their own of residents in long-term homes. Provides services care facilities, skilled nursing according to the client’s facilities and community needs, e.g., feeding, bathing, care licensed board and care dressing, housekeeping, homes. laundry, shopping errands, meal preparation and meal clean up, respiration, bowel Multipurpose Senior and bladder care, moving Service Program (MSSP) in and out of bed, rubbing 1 (877) 565-2020 the skin (to prevent skin breakdown), accompaniment Program helps to avoid or to medical appointments, delay the inappropriate paramedical services and placement of persons in protective supervision. nursing facilities, while fostering independent living in the community. Services include basic COUNTYWIDE RESOURCES | 5 of balanced meals, nutrition AGING AND ADULT education and counseling to older persons at group SERVICES (cont.) nutrition sites and to housekeeping, chores, homebound individuals. personal hygiene, personal Congregate meals are served health care chores, grocery to senior citizens, 60 years shopping and transportation of age or older, and their to non-emergency medical spouses, at nutrition sites appointments. around the County. See also listing under Nutrition/Food Senior Information and Programs. Assistance (SIA) 1 (800) 510-2020 Senior Community Service Employment Program The Senior Information and Assistance (SIA) program (909) 798-8563 or provides information and assistance to seniors. Clients (909) 798-8564 are provided referrals to government and non-profit San Bernardino Office agencies and provided 686 E. Mill St. assistance and advocacy San Bernardino, CA 92415 in accessing services and programs. Follow-up and Victorville Office evaluation are provided to 17270 Bear Valley Rd., #108 ensure the client is receiving the needed services. SIA Victorville, CA 92395 also oversees the following programs: Rancho Cucamonga Office 9445 Fairway View Pl, #110 Senior Nutrition Services Rancho Cucamonga, CA 91730 1 (800) 510-2020 Offers part-time on-the-job Program includes the training positions to qualified procurement, preparation, persons. To qualify for the transportation and service program a person must be at least 55 years old, an 6 | COUNTYWIDE RESOURCES unemployed resident of San Family Caregiver Support Bernardino County and meet Program federal low-income guidelines. Positions with the Senior 1 (800) 510-2020 Training and Employment Program serves caregivers that Program are not meant to provide care for an elderly be permanent employment. person on an informal basis. The Senior Training and A caregiver can be a spouse, Employment Program is a daughter or son, grandparent, pathway to employment aunt, uncle or a neighbor. through on-the-job training. Services can include case management, transportation, Office of the Public assisted transportation, Guardian-Conservator counseling, caregiver support group, caregiver (909) 798-8500 training, respite (in-home, 686 E. Mill St. day care or institutional) and supplemental services San Bernardino, CA 92415- 0646 designed to complement care provided by caregivers; e.g., The goal of the Office minor home modification, of the Public Guardian - placement, homemaker, Conservator is to ensure the chores, home security and safety, both financially and safety, assistive devices, physically, of incompetent and visiting and legal assistance. mentally disabled persons, who meet the criteria for For more information on conservatorship, as required any Department of Aging by law, when there are no and Adult Services-Public viable alternatives to public Guardian programs and conservatorship. services, or to receive a referral to a particular program, please call Senior Information and Assistance (SIA) at: 1 (800) 510-2020. COUNTYWIDE RESOURCES | 7 ANIMAL CARE AND San Bernardino County CONTROL Mosquito and Vector Control Program San Bernardino County Environmental Health Animal Care & Control Services 24-hour helpline 1 (800) 442-2283, 1 (800) 472-5609 (909) 387- 4323 351 N. Mountain View Ave. 385 N. Arrowhead Ave., 2nd Fl San Bernardino, CA 92415 San Bernardino, CA 92415 www.sbcounty.gov/acc www.sbcounty.gov/dph/dehs The San Bernardino County Responds to citizen Animal Care & Control complaint/service requests for program services the community control of vectors unincorporated areas of San (including mosquitoes, flies, Bernardino County including roaches, rodents, ticks, fleas, unincorporated Fontana, Africanized Honey Bees, etc.). Devore and Rim of the World Mountain Communities. The City of Adelanto Animal department’s purpose is to prevent rabies in humans Control and pets, to educate the (760) 246-2300 public about responsible pet ownership, including 11600 Air Expressway the importance of spaying Adelanto, CA 92301 and neutering, to protect and serve the public and www.ci.adelanto.ca.us/148. pets by enforcing all laws Animal-Care-Control and ordinances pertaining to Animal Care & Control, to City of Hesperia Animal care for all animals domestic Control and wild, to reunite lost pets with their owners and to (760) 947-1700 place unwanted pets into new 11011 Santa Fe Ave. homes. Hesperia, CA 92345 www.cityofhesperia.us.org 8 | COUNTYWIDE RESOURCES City of Victorville contracts with local cities to serve as a shelter. Animal Care and Control Department (760) 955-5089 The Humane Society of San Bernardino Valley City Hall (909) 386-1400 14206 Amargosa Rd. 374 W. Orange Show Rd. Victorville, CA 92392 San Bernardino, CA 92408 www.ci.victorville.ca.gov Barstow Humane Society Town of Apple Valley (760) 252-4800 Animal Control 2480 E. Main St. (760) 240-7000, ext. 7555 Barstow, CA 92311 Town of Apple Valley Shelter www.barstowhumanesociety.net 22131 Powhatan Rd. Apple Valley, CA 92308 The Barstow Humane Society is a private, non-profit www.applevalley.org agency. The Town of Apple Valley offers licensing, microchip Morongo Basin Humane identification and adoptions.
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