Train Accessibility Guide Class 395 (Javelin) Free WiFi

Stock routes:

High speed to St Pancras and the High speed rounder

• On Board Managers to provide assistance • Colour contrasting fittings • Accessible areas marked by orange • Priority seating above door • Tactile surfaces • Portable ramps for enabling wheelchair/ • Door operation warning sound scooter access. Dimensions of wheelchair/ and light scooter not to exceed 1200mm (48”) in length, • Braille and tactile signage 700mm(28”) wide and 1350mm (53.5”) tall. • One wheelchair accessible toilet and There is a combined weight restriction of 300kg one closet toilet in each 6-car unit • Automatic aural and visual passenger • Wide doorways with sliding doors information displays within each coach • Two wheelchair spaces with low level passenger communication equipment Class 375 (Electrostar) Free WiFi

Stock routes:

Hastings Line via

Chatham Mainline Sittingbourne to Sheerness

Medway Valley Line Tonbridge to Strood

Maidstone East Line from Canterbury West

• Conductors on board to provide assistance information displays within each coach Mainline • Accessible areas marked by burgundy • Two wheelchair spaces with low level from Ramsgate and Dover above door passenger communication equipment • Portable ramps for enabling wheelchair/ • Colour contrasting fittings scooter access. Dimensions of wheelchair/ • Priority seating scooter not to exceed 1200mm (48”) in • Tactile surfaces length, 700mm(28”) wide and 1350mm • Door operation warning sound and light (53.5”) tall. There is a combined weight • Braille and tactile signage restriction of 300kg • Wheelchair accessible toilet and closet toilet • Automatic aural and visual passenger • Wide doorways with sliding doors Class 376 (Electrostar) Free WiFi

Stock routes:

Sevenoaks Stopper via Hither Green

Orpington Stopper via Bromley South

Dartford Lines Cannon Street Loop

Hayes Line via Bridge

• No on board staff • two wheelchair spaces (One at each end) Dartford Line • Accessible areas identified by dark blue with low level passenger communication via Victoria above door equipment • Portable ramps for enabling wheelchair/ • colour contrasting fittings scooter access. Dimensions of wheelchair/ • tactile surfaces scooter not to exceed 1000mm (40”) length, • priority seating 700mm (28”) wide and 1350mm (53.5”) tall. • door operation warning sound and light There is a combined weight restriction • braille and tactile signage of 300kg • wide doorways with sliding doors • automatic aural and visual passenger • no toilets information displays Class 377 (Electrostar) Free WiFi

Stock routes:

Maidstone East Line via Canterbury West

Kent Mainline from Ramsgate and Dover

• Conductors on board to provide assistance information displays within each coach • Accessible areas identified by burgundy/ • Two wheelchair spaces with low level red passenger communication equipment • Portable ramps for enabling wheelchair/ • Colour contrasting fittings scooter access. Dimensions of wheelchair/ • Priority seating scooter not to exceed 1200mm (48”) in • Tactile surfaces length, 700mm(28”) wide and 1350mm • Door operation warning sound and light (53.5”) tall. There is a combined weight • Braille and tactile signage restriction of 300kg • Wheelchair accessible toilet and closet toilet • Automatic aural and visual passenger • Wide doorways with sliding doors Class 465 (Networker) Free WiFi

Stock routes:

Chatham Mainline Sheerness to Sittingbourne

Maidstone East Mainline via Canterbury West

Hastings Line Via Tonbridge

Dartford Line Cannon Street Loop

• Conductor on board for mainline routes • two wheelchair spaces with low level Hayes Line • Accessible areas identified by burgundy passenger communication devices via London Bridge • visual passenger information displays • braille and tactile signage • Portable ramps for enabling wheelchair/ • tactile surfaces scooter access. Dimensions of wheelchair/ • Wheelchair accessible toilet and closet toilet Sevenoaks Stopper scooter not to exceed 1000mm (40”) in • colour contrasting fittings length, 700mm(28”) wide and 1350mm • extra grab handles via Hither Green (53.5”) tall. There is a combined weight • wide doorways with sliding doors restriction of 300kg Orpington Stopper via Bromley South Class 466 (Networker) Free WiFi

Stock routes:

Chatham Mainline Sheerness to Sittingbourne

Maidstone East Mainline via Canterbury West

Hastings Line Via Tonbridge

Dartford Line Cannon Street Loop

• No conductor on board to • two wheelchair spaces with low level Hayes Line provide assistance passenger communication devices via London Bridge • Accessible areas identified by burgundy • braille and tactile signage • visual passenger information displays • tactile surfaces • Portable ramps for enabling wheelchair/ • closet toilet on board Sevenoaks Stopper scooter access. Dimensions of wheelchair/ • colour contrasting fittings scooter not to exceed 1000mm (40”) in • extra grab handles via Hither Green length, 700mm(28”) wide and 1350mm • wide doorways with sliding doors (53.5”) tall. There is a combined weight restriction of 300kg Orpington Stopper via Bromley South Docklands Light Rail Interchange Southeastern Other operator routes routes 1 2 3 4 5 6 7 8 Ferry Link St Pancras International Southeastern limited Underground Stratford Interchange Farringdon International service routes London Travelcard Zones 1-8 1 City Thameslink Cannon Street Tramlink Interchange Blackfriars Southeastern Greenwich Westcombe high speed route (HS1) Eurostar Interchange Waterloo (Zone 2 & 3) Park Charlton Woolwich Arsenal Abbey Wood Oyster pay as you go area East Charing Cross Southeastern Step free access high speed service routes Loughborough Elephant London Bridge Deptford Maze Hill Woolwich Plumstead Belvedere Erith Slade Limited station call & Castle Dockyard Green (Zone 1 & 2) New Cross Victoria Junction St Johns Southeastern high speed limited Kidbrooke Falconwood Bexleyheath service routes

Pay as you go can be used between St Pancras and Stratford International. DenmarkPeckham HillNunhead Rye Lewisham Blackheath Eltham Welling Barnehurst 2 Brixton (Zone 2 & 3) Specific fares apply on this route. Capping does not apply. Hither Green Mottingham Sidcup Albany Park Bexley Crayford

For information about Oyster and Pay as you go fares visit: tfl.gov.uk/fares 03/18 Lee New Eltham Crofton Park Dartford Catford Ladywell Herne Hill Stone Crossing (Zone 2 & 3) Grove Park 3 Greenhithe Ebbsfleet International West Dulwich Catford Swanscombe Bridge Northfleet Sheerness-on-Sea Sydenham Hill Queenborough Elmstead Woods Gravesend Bellingham Swale Lower Sydenham Higham Beckenham Hill Sundridge Kemsley Penge East Park Chislehurst Strood New Ravensbourne Bromley Sittingbourne Beckenham North Kent House St Mary Cray Swanley Farningham Road Meopham TeynhamFaversham WhitstableChestfieldHerne & Swalecliffe Bay

Birchington-on-Sea Longfield Sole Street Shortlands Bromley SouthBickley RochesterChathamGillinghamRainham Newington Westgate-on-Sea Clock House Beckenham 4 Junction Selling Margate Elmers End Petts Eynsford (Kent Wood (Kent Broadstairs Eden Park Shoreham Cuxton ) Orpington (Kent) ) Dumpton Park West Wickham Canterbury West Otford Ramsgate Hayes (Kent) Chelsfield Halling

Kemsing 5 Knockholt Snodland Sturry Borough Green & Wrotham Minster Bat & Ball West Malling Sandwich 6 Dunton (for Kings Hill) Canterbury East Green New Hythe Bekesbourne Deal 7 Adisham East Malling Chartham Aylesford Walmer 8 Barming Aylesham Sevenoaks Snowdown (for Leeds Castle) Martin Mill Maidstone Barracks Shepherds Well Maidstone East Maidstone West Chilham Kearsney Bearsted East Farleigh Dover Priory Hollingbourne Hildenborough Wateringbury Folkestone Central RouteHarrietsham Yalding Lenham Wye Folkestone West Paddock Beltring Charing Tonbridge Wood

Marden Staplehurst Headcorn Pluckley Ashford Westenhanger Sandling High Brooms International

Tunbridge Wells Maps Ham Street Frant Appledore Wadhurst Stonegate Rye

Etchingham Ore Robertsbridge Hastings CrowhurstWest St Leonards Battle St Leonards Warrior Square High speed to St Pancras from Ashford, Ramsgate and Maidstone west and the High speed rounder Chatham Mainline from Dover Priory and Ramsgate to Victoria and Cannon Street Sheerness to Sittingbourne Maidstone East Line from Canterbury West and Ashford to Victoria via Crofton Park and Herne Hill Kent Mainline from Ramsgate and Dover Priory to Charing Cross and Cannon Street via Ashfrod and Tonbridge Hastings Line Hastings, Ore, or Tunbridge Wells to Charing Cross and Cannon Street Strood to Tonbridge or Paddock wood via Maidstone West Dartford to Victoria via Lewisham Dartford and Gravesend to Charing Cross and Cannon Street and the Cannon Street Loop Hayes to Charing Cross and Cannon Street Sevenoaks to Charing Cross and Cannon Street Bromley North to Grove Park Orpington to Victoria and Blackfriars via Crofton Park and Herne Hill