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ED243497.Pdf DOCUMENT RESUME ED 243 497 IR 050 746. ..4 TITLE , The Role of Libraries in Creating and Pioviding ,Viewtext Inftrmation Services, Comprehensive Report.; Part I. Executive Summary and State-of-the-Art Paper. INSTITUTION Johnson (Lawrence) and Associates, Inc., Washington, D.C. SPONS AGENCY Office of Educational Research and Improvement (ED), Washington, DC. PUB DATE May 84 e *CONTRACT , 300-83-0139 NOTE 148p.; For Part II, see IR 050 747. PUB TYPE Information Analyses (070) Reports Research/Technical (143) EDRS PRICE MF01/PC06 Plus Postage. DESCRIPTORS Academic Librarjes; Design Requirements; Elementary Secondary EduCAion; Higher Educatitn; *Information Services; Learn\ng Resources Centers;" Legislation; *Library Role; *Library ServIces; Public Libraries; .. Research Methodology; Special Libraries; State of the Art Reviews; *Videotex IDENTIFIERS Social Impact _ ABSTRACT This volume is the_first-of-twt-in a r a state-of-the-arf_assessinnfit'Which was conducted to determine the ______roles-ofs-ahool, academic, special,, and community libraries in creating and/or providing viewtext information services; the information resources now available or expected to be available in the future to a sample of libraries in the United States; and the unique contribution that viewtext can make to providing information to homes or businesses. Included in this volume are an executive summary, a state-of-the-art paper, and three appendices. The summary outlines the rationale for the project, discusses its gOals, describes the research carried out, summarizes the results of research activities, and presents 10 general conclusions based on these results. Data collected through a review of the literature and consultatipn with knowledgeable experts are presented in a context paper and bibliography for- use by libraries in assessing their role in vroviding and delivering viewtext information. The paper and bibliography (Appendix A) focus on seven critical topic areas: the role of the library in an information-based society; legislation and regulations related to viewtext; technical-aspects of viewtext; the current status of viewtext information services; current applications dof viewtext in libraries; the design, implementation, and maintenance of viewtext in libraries;liand the social implications of viewtext and the significance for libraries. Lists of major businesses delivering remote electronic access to delivery of information (READI) and libraries providing viewtext services are also appended. (BBM) *********************************************************************** * Reproductions supplied by EDRS are the best that can be made from the original'document. *********************************************************************** US: DEPARTMENT OF EDUCATION NATIONAL INSTITUTE OF EDUCATION EDUCATIONAL RESOURCES INFORMATION CENTER IERIC) This document has been reproduced .as,, receivedI rom the person or organization originating it. Is] Minor changes have been made to improve reproduction quality. Points of view or opinions stated in this docu- ment do not necessarily represent official NIE position or policy. The Role,of Libraries in Creating and Providing Viewtext Information Services COMPREHENSIVE REPORT: PART EXECUTIVE.SUMMARY and STATE-OF-THE7ART PAPER. 4 Prepared for: U.S Department of Education Office,of-Eddcational Research, and -Improvement Center for Libraries and Education Improvement 400 Maryland Avenue, S.W. Brown Building, Room 613 Washingtvon, DC 20202 Prepared by: . Lawrence Johnson & Associates, Inc.. 4545 42nd Street, N.W. Suite 103 , Washington, DC 20,016 May 1984 2 Prepared for the Office of Educational Research and Improvement under Contract . No. 300-83-0139 with the Department of Education. This report does not necessarily reflect positions or policies. of the government, and no svflicial endorsement should be inferred. 410 TABLE OF CONTENTS IP Page . te EXECUTIVE SUMMARY 1 ii STATE-OF-THE-ART PAPER ..0 1 Section `I. INTRODUCTION II. THE ROLE OF LIBRARIES IN AN INFORMATION-BASED SOCIETY 5 III: LEGISLATION AND REGULATIONS 14 IV. THE TECHNICAL WOECTS OF VIEWTEXT 20 V. STATUS OF VIEWTEXT INFORMATION SERVICES 31 VI. CURRENT APPLICATIONS IN LIBRARIES 45 VII. DESIGN, IMPLEMENTATION, AND MAINTENANCE OF VIEWTEXTAN LIBRARIES 64 VIII. SOCIAL IMPLICATIONS . ........ ....... /78; IX. CONCLUSION 92 LIST OF EXHIBITS Exhibit 1. Sample Prestel MenU 24 2. Summary of Viewtext Technology 30 -- 3. Offerings of Three Popular Commerical Databases 40 .LIST'OF APPENDICES Appendix A. BIBLIOGRAPHY. 94 . IrTibMEMAJOR BUSINESSES.DELIVERING REMOTE ELECTRONIC ACCESS TQ DELIVERY OF INFORMATIOOREADIT 118 C, LIST OF LIBRARIES PROVIDING VIEWTEXT 124 The Ro lft ofLiiririesin Creating and Providing Viewf jtt Infomatioh Services' \- EXECUTIVE SUMMARY N c P. This ExecutivetSummary summarizes the activities indfindings of the research project entitled, "The Role of Libraric.sinCreating and Providing. "Viewtext InformationServices," a project . sponsored. by the tepartmentof Education Center. `for LOraries and .EducationImprovement (CLEI),and - .carried - out .by Lawrence Johnson& Associates, Inc. (LJA). Mrs. Yvonne B. Carterwas the CLEI Project Officerfor the contract, and Dr. Mary J. DeWegverwas the a LJA Project Director..M . Cynthia,J.. Prather served as the LJAProject Research Associate. The major researchproducts are a State-of-le-Art Paper thatidentifies critical issues.reggrding the effects of electronictechnologies on society at. large and on libraries and nine Case StudyReports that provide specific infaingtionon the integration of the technologies in a sampleofschool, 4 academic, public, andspecial libraries in ' \ the United States. The Execltive Summary outlines the rationalefor the project, discusses the goals to be-achieved, and describes the researchcarried out to accomplish these goals. The results of the research activitiesare summarized, and certain general concltisions are drawn, based upon theseresults. The basic purpose of the SummaFy is to help disseminate thefindings of this research JorojeCtto the library and informatioy sciencecommunity and to other interested organizationsand individuals. Readers who are interestedin additional information may wish ta read the fullreport, The Role of Libraries in Creating andProviding Viewtext Information Services: Comprehensives Report. Part I consists'of this Executive Summary and theState-of2-the-Art. Paper. Part Il consists of theCase Stu y Reports. 7 ACKNOWLEDGEMENTS The project team wishes to acknowledgethe support of the many organizations and individuals in the li rary andinformation science field and . in the business community who ontribu d to,this-research. We are grateful for. the assistance of the many readers at.the Departmentof Education who .zeviewed and provided comments on the draft materials. We are especi lty indebted to the staffs of the librariesand media'centers at the site we visited, who provided informatiog for the nine Case Study Reports. Wealso are indebted to the staff of the Viewdata Corporation ofAmerica; Inc., Miami Florida, for the information they,provided on the use of;videotex in libraries - and the staff of California State University atChico for the.data'they provided on the use of Instructional TelevisionFixed Service in libraries. The Case Study sites for this research were: Gaithersburg High School Media Center Montgomery,untySchools, Gaithersburg, Maryland IBM T. J. Watson Research Center Library Yorktown Heights, New York Lorette Wilmot LibrfrY Nazareth College, Rochester,New York Shasta County'Schools Media Center Redding, California Pikes Peak Library District Colorado Springs, Colorad6 Minneapolis Public Library andInformatibn Center Minneapolis, Minnesota University of Illinois Urbana-Champaign, Illinois Miami-Dade Public Library Miami, Florida ' T.C. Williams High School Library Media Center Alexandria, Virginia SUMMARY REPORT Introduction and Background The-central role of libraries in the United States is the provision Of access to information resources to all citizens. To provide such access, communities, ichools- and universities, and private organizations have establishediibraries: Libraries traditionalty have provided resources in print-formati, and in w- `recent years have supplemented their print collections with films, audiotapes,' videotapes, and, other audiovisual materials. More recently, information resources also have become increasingly available in electronic formats that libraries cannot acquisition, store, or retrieve in traditional ways.' Theie new information resources are changing both the library servicesavailable to patrons and the in*tial organization of libraries. Efforts have been made bYithe Department of Education to assist-libraries of various types in integrating new information technologies. The Center for Libraries and Education Improvement (CLEI) through this presentresearch effort, intended to build upon previous studies and investigations to 'make a comprehensive assessment of the information technologies available to and in use by libraries. Of particular interest to CLEI was the role of libraries in relation to viewtext, a collective term which includes teletext; videotex; bibliographic information retrieval using telephone lines and full-keyboard terminals; and cartridge, cassette, or disc format software used with personal computers or videodisc players. The present report is a summary of the state-of-the-art assessment of the role of libraries in creating and providinginformation using viewtext. The primary
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