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ED243498.Pdf t DOCUMENT RESUME ED 243 498 ill, 050 747 TITLE The Role of Librariesin-Creating and flqoviding Viewteit Information Services. Comprehensive Report: Part II. Case Studill'eports. INSTITUTION Johnson (Lawrence) and Associates, Inc., Washington, D.C. SPONS AGENCY Office of Educational Research and'Improvement (ED), Washington, DC. PUB DATE May 84 CONTRACT 300-83-0139 NOTE 164p.; For Part I, see IR 050 746. PUB TYPE Reports - ResearchTechnical (143) EDRS PRICE MF01/PC07 Plus Postage. , DESCRIPTORS Academic Libraries; Budgeting; Case Studies; Elementary, Secondary Education; Financial Support; Higher EduCation; *Information Services; Learning Resources Centers;L,ibiari Administration;' *Library Role;' *Libiary Sirvices; Outreach Progfams; Public, Libraries; Special Libraries; *Videotex - ABSTRACT This volume is the second of two in a report on a state-of-the-art assessment which was conducted to, determine the' roles of school,. academic, special, and community libraries in creating and/or providjng viewtext informatidn services; the information resources now available or expected to be available in the future to a sample"of libraries in the United States; and the unicple contribution that viewtext can make to providing information to homes or businesses. The nine case studiespresented in this volume were carried out in different types of libraries:. two public high School media centers representing urban and suburban communities;' two academic libraries, one. in a small_private college, and one in a large public university; two large-city-public libraries; one regional public library; one community media center 'serving rural'school districts; and.one library in aninternational corporation. Each-report summarizes information gathered duringsite. visits under 11 broad headings: (1) library management; (2) history of the library's involvement with viewtext; (3) viewtextapplications observed during the site-visit; (4) organization and.nanagement of viewtext services; (5) patron access to viewtext;-(6) cost implications; (7) program results; (8) outreach activities; (9) future goals and objectives; -(10) lessons learned; and (11) references. A brief summary of findings in each area introducesthe reports on individual libraries; a list of questions used to guide data collection during site visits is appended. (BBM) *********************************************************************** Reproductiohs supplied by EDRS are the best that can be made from the original document. *********************************************************************** U.S.DEPARTMENT OF EDUCATION NATIONAL INSTITUTE OF EDUCATION EDUCATIONAL RESOURCES INFORMATION CENTER IERICI, !fi. This document has been reproduced as received from the person or organization originating it Minor changes have been made to improve reproduction quality. Points of view or opinions stated in this docu- ment do not necessarily represent official NIE position or S The-Role of Libraries in Creating and Providing Viewtext InformationServices . COMPREHENSIVE REPORT: PART II CASE STUDY REPORTS Prepared for: U.S. Department of Education Office of Educational Researchand Improvement Center for Librartes andEducation Improvement 400_Maryland Avenue, S.W. Room 113, Brown Building Washington, D.C. 20202 4 Prepared by: Lawrence Johnson bAssOciates, Inc. 4545 42nd Street,- N.W. Washington, D.C. 20016 May 1984 !re r TABLE OF CONTENTS Pale Section .iii LIST OF EXHIBITS 1 INTRODUCTION 9 CASE STUDY REPORTS 9 1. ,:Gaithersburg High SchoolMedia Center 26 2. ,IBM T:J. Watson Research CenterLibrary 40 Library, Nazarethtollege 3. Lorette Wilmot 55 4. Shaita County Schools Media Center 72 5. Pikes Peak Library District 91 6. Minneapolis Public Library 106 7. University of Illinois -Urbana/Champagne 128 8.. Miami-Dade Public Library 146 9. T.C. Williams High SchoolLibrary Media Center 157 APPENDIX: LIST OF TOPICS ii 3 1.. LISTAF EXHIBITS , _Page Exhibit 14 '1. Resource Path Finder,Gaithersburg High Schodl Media Center 18 2. Request for Computer,Assisted Research 29 3. NeW Books Bulletin , 48 4. Online Use and Costs, 1981-83, Lorette WilmotLibrary 49 5. DIALOG Use by Database, LoretteWilmot Library 60 6. Map Showing Sites of CSU ITFS Off CampusClasses 74 7. Pikes.Peak Library District Organization 76 8. Locations and,Hours 'of Pikes Peak LibraryDistrict Facilities /sob 9. The Information ?lice Locations and Hours of Operation& ofMinneapolis Public 10. 92 Libraries 11. Computerized,Literature Searching and Information 116 Retrieval i4 the-EngineeringLibrary 148 12. Library Media Center,. Student InforMation Arvices 13. Library MediaCenter, T.C. WilliamsHight-School, 149 for Teacheil 44. 4 iii °halm current data Nine case studies were in this project to ion Imp,rovement(CEI) onthe', for the Centerfor Libraries a 'information services. state-of-the-art increating and ring' viewtext ies included twopublic Irtghschool medii The librariesselected for case st two academic centers, one in anurban and one i suburban community; college and oneserving a largepublfc libraries, one'serving a smallP public library; one university; two large-city publiclibraries; one regional districts;and one library serving an . county media centerserving rural school international corporation. under the following,broad The Case StudyReports which,follow summarize, during site visits. headings the.information gathered information on thelibrary and its 1.LibraryCharacteristics :c General collection, and ',program, such aslocation,community served, staff, circulation. ' library' began itsinvolvement with 2.History of Viewtext:The way the to the present. "viewtext and theevoldtion of viewtext use up at the The uses ofviewtext.actually observed 3.Viewtext Applications: time of the sitevisit. L ,Identification and, 'rolesof the 4.Organization andManagement: Individuals and .unitsresponsible forviewtext. The extent towhich patrons, with or 5.Patron Access to,Viewtext: use viewtext. without the interventionof the library sqff, can Infoimation on sources. offunding for viewtext 6.Cost Implications: present and and on the impactof viewtext onthe library's anticipated budget. available now or 'beingcollected 7.Program-Results:Data -oo viewtext for future-analysts. 4 using to mace itsviewtext 8.Outreach:Methods the library.islinkages with otherlibraries and *IFFATEitions 'known andto develop agencies.- " involve 9.-Future'GOais.and 60ectiyeS:The library's future Oaths that ' with 10. Lessons Learned: Strategies and insight$%developed-for dealing technical, organizational, social,;or,pelttical OrobleMs. that affected the tnplementation of viewtextat..the library site.,' 11. References: Sources of additionalibformation. about,the library. Since only kibrarips involved with.viewtext ford:could betselected , VL. :siteyvisited may not for case studies, theinformation collected at the.aine be generalizable,t4 the universeof libraries in the U9itedStates. The. ,,,. findings also cannot be generalizedwith confidence io all libraries using J4iewtext, because of the small size of the sample. Nevertheleis:Alie .conclusions that appear to be commonto all or most of,the sites maybe e meaningful, andthese are summarized below. 4 Library Characteristics 1.-,Libraries of all types are involvedinproviding and delivering viewtext communities wherecommitment to library inforMation services. However, in limited, and services as .a whole is weak,involvement with viewtext also is centers are patrons have less access toavailable information. 'School media However, both very active inthe,integration of viewtext in their schools. in'economic school -and public libraries inrural areas and in areas that are recession have had to restrict libraryservice, including viewtext, due to circulation and library bUdgetary limitations. Where,funding'is available, use are expandingand, facilities that incorporate viewtext are being History of Yiewtext " resulted from the activitiesof-specific 5 Involvement in 'viewtext often has 4 Individuals committed to this technology.,Successful programs, however, have i: resulted from the' integrationenegJand traditional services. sk. Federal initiatives have had a profound effect bnthe ability of libraries to incorporate viewtext."Many school media centers have received their initial equipment through (block rant-funding, and the support for educational computing over many years bythe NationalScience\Foundationand the :Department of Education has.created ahospitable atmosphere for library . ilewteXt use in schools and universities. The Library of Congress Ma hine 2 ssible ROdable Cataloging (MARC).prognamstandirdized cataloging and made (OCLC), the development of which also the Online C outer Library Center, Inc. was funded by many Federalagencies. This database now is accessible to readable libraries nati nWide, but theretrospective conversion to machine - format of materials prior to 1973, when OCLCbegan, has been a difficult problem for libraries. Viewtext Applications Overall, the integration of viewtext intolibrary administration, rapidly in recent technical processing, and patronservice has been proceeding 1 , years, asappropriate technologies for these useshave become available. 1 patrons and using Libraries are acquiring andlending hardware and software to as viewtext for internal' library business and a inistrative purposes, as' well for searching commercial, 'onlinedatabases. ,Theylso are developing online', patrons.. access to their bibliographicrecords for other libraries and for online Online' catalogs are permitting librariesinvolved
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