Pia Schneider

Resident Director ISU College of Design Rome Program STUDENT LIFE

1. STRUCTURE

2. HOUSING

3. PROGRAM

4. HEALTH

5. SAFETY

6. TRAVELING ISU ROME at Palazzo Cenci Bolognetti

Apt #8

Apt #9

Apt #5

MAIN STUDIO 1. INFRASTRUCTURE - ISU FACILITIES ISU FACILITIES ISU FACILITIES

CONTEXT

10 AACUPI Association of American Colleges and University Programs in Italy 2. HOUSING 2. HOUSING 3. PROGRAM 3. PROGRAM 3. PROGRAM 3. PROGRAM 3. PROGRAM 3. WORKSHOPS with University of Roma Tre 19 3. WORKSHOPS with IED PARTNERING with local UNIVERSITIES INTERNATIONAL PARTNERSHIP

HSRM Wiesbaden, Germany Marangoni Institute of Design, London UK 6. TRAVELING

4. HEALTH 4. HEALTH

HOSPITALS)AND)HEALTH) Private Hospitals: While many private hospitals have 2. TRAM AND BUS to hospital (about 20-30 AVENTINO)MEDICAL)GROUP)) EMERGENCIES) quite good reputations, there are just as many which do minutes): not. One clear advantage is found in waiting time: at Highly-qualified international English- - get on tram #8 at Largo Argentina direction private hospitals you are often treated the same hour speaking physicians and other health Viale Trastevere EMERGENCY(ROOMS( or, at least, day you arrive. Timeliness, however, is professionals offering world-class services in a - after crossing the Tiber river get off at the 2nd also expected for payment of services by cash or variety of specialties in the center of Rome Any illness, physical ailment or disorder can be through insurance. Keep official receipt (fattura) for admitted through the Pronto Soccorso (Emergency reimbursement or insurance purposes. DIRECTIONS Room). Emergency rooms will be found at Public Take BUS # 30 at Largo Argentina direction Eur Hospitals (see details at bottom). Usually you’ll find for 4 stops and get off at the Petroselli stop. this hospital ward near or at the building’s main NEAREST(HOSPITALS Walk straight SOUTH along Via di Santa Maria entrance. If your condition is not visibly life in Cosmedin until you see Clivo di Rocca Savella threatening, you’ll be asked to take a seat. A nurse will then request the following information: nome, cognome: name, surname; indirizzo in Italia: address in Italy luogo di nascita: place of birth; data di nascita: date of birth stop in front of department store “Oviesse” or cittadinanza: citizenship; at 3rd stop in front of the Ministero della problema medico: description of medical problem Pubblica Istruzione, next to Via Morosini - walk to bus stop on Via Morosini north of the No matter how good your Italian may be, you are sure Ministero building to run into a major language barrier when telling a - take either the #44 or 75 bus uphill doctor or nurse what’s wrong with you. Don’t fret: - get off at Via Carini, which is the first stop most medical staff will at least know names of after you crossed the Aurelian Walls common ailments and disorders in English. A little - walk back to the Aurelian Walls and follow pointing and repetition of key words will also help. Fatebenefratelli (public hospital): Located within the Viale Mura Gianicolensi for about 100 See emergency card for description of some accidents approx. 5-minute walking distance from Palazzo Cenci meters until you get to the main entrance of and injuries. on the Tiber Island. Cross the Fabricio bridge by foot the hospital. on your left.

or take a taxi to access the island from the south side. Turn LEFT onto it. If you are allergic to any medicine or you are taking ( The Pronto Soccorso - Emergency room – is located Follow this street to the left until you reach Via di any prescription, it is a good idea to carry a card that TOURIST)MEDICAL)GUARD(OPEN(H24( upstream, at the west tip of the island. "Nuovo Regina Margherita", Via Morosini 30 Santa Sabina and turn RIGHT onto it. describes what you are allergic to (e.g. allergic to Turn LEFT onto Via Sant’Alberto Magno and it’s penicillin) or indicates the special pharmaceuticals [TRASTEVERE] # 5. you take for conditions, incl. dosages (e.g. Retalin: SALVATOR) MUNDI) INTERNATIONAL) 200 mg/ day for hyperactivity). HOSPITAL) PRIVATE ENGLISH-SPEAKING HOSPITALS: Viale delle Mura Gianicolensi, 67 Salvador Mundi Hospital: 24-hour # 06588961 Reception # (8am-8:30pm see detailed information on reverse side (no E.R.). daily) 0658896001 American Hospital of Rome: Via E. Longoni. 69; Tel 06-588-961 English-speaking staff There is an internist on duty at all times, but there PUBLIC(VS.(PRIVATE(HOSPITALS(( is NO emergency room. If you wish to see a private DIRECTIONS Public Hospitals: Almost all hospitals in Italy are physician, you can make a phone appointment or Take tram # 8 at Largo Argentina direction Viale state-run facilities. Private hospitals and clinics are far go directly to the reception and wait your turn. Trastevere less common, much unlike those in the United States. If treatment requires hospitalization, patients are - after crossing the Tiber river get off at the 2nd For minor health emergencies, Italian public hospitals admitted only at request of the attending physician stop in front of department store “Oviesse” or at will admit you immediately and will likely release you and a credit card will be required before being 3rd stop in front of the Ministero della Pubblica without needing to show insurance or pay. Here admitted. Istruzione (close to on Via Morosini), special prescriptions may also be received, at least for Most physicians require cash payment for - enter Via Morosini at #30 into the courtyard of initial treatment. Hence, you can expect to find quite the hospital Nuova Regina Margherita and look good and fairly immediate medical care for setting treatment not requiring hospitalization. TWO TRANSPORTATION OPTIONS: for the Tourist medical guard sign to your left broken bones, stitching deep cuts, reducing high 1. TAXI find nearest taxi stand at Largo Argentina, fevers, et. al. Major interventions may have to wait approval of your insurance, if your condition is not or call radio taxi 06 3570 immediately life-threatening. 5. SAFETY 4. SAFETY

To call ISU Rome from Italy, dial: 339 702 9234 (PROGRAM LEADER ); 335 70 51 458 PIA 06 68 808 552 (office) To call Rome from Europe, dial 0039 + the local number. Emergency Phone US Ames: 001 515 294 4428 Who? Number? Cosa dico? What do I say? Ambulance When calling for an ambulance, be prepared to say something about the injury. A few examples: Ambulanza: 118 Vorrei un’ambulanza… Mi I would like an ambulance… My chiamo… Il mio numero di telefono name is… My phone number is è…Venite in Via/Piazza… … Please, come to Via/Piazza… Qualcuno è caduto; sta male; è stato Someone fell; is sick; has been avvelenato; sta perdendo sangue; si poisoned; is bleeding; broke his è rotto la gamba/il braccio; sta leg/arm; is dying! morendo! Police When calling the police, be prepared to say what’s wrong. A few examples: Carabinieri: 112 Mandate una volante! Mi chiamo… Send a squad car! My name is… Polizia: 113 Il mio numero di telefono è…Venite My phone number is… Please, in Via/Piazza…. C’è un ladro; un come to Via/Piazza… There’s a furto in corso; c’è un uomo strano in thief; a robbery going on.; there’s giro! a strange man around here! Fire Unit When calling the Fire Unit, be prepared to say what’s wrong. A few examples: Vigili del Fuoco: 115 Mandate una squadra! Mi Send a fire unit! My name is… chiamo… Il mio numero di telefono My phone number is… Please,

è…Venite in Via/Piazza…. C’è un come to Via/Piazza… There’s a incendio in casa mia. Venite subito, fire in the house. Please, come per favore! immediately!

Who? Number? Cosa dico? What do I say? Taxi Services (Rome) For taxi service, be prepared to say where you are. For example: Sono al Colosseo/ all’Hotel I’m at the Colosseum/the Hotel 06 3570; 06 4994; Minerva… Vorrei chiedere un taxi Minerva… I would like a taxi to 06 5551 ; 06 6645 per Via Trastevere, numero 246.... go to Via Trastevere, number (van + cab service) 246....

Credit Card When calling, you will have the possibility to speak to a toll-free Cancellation: English-speaking operator. Tell when and where you lost your card. Follow instructions to block card. VISA: 800-819-014 When contacting any of these toll-free operators, follow instructions Mastercard: 800-870-866 to enter calling card code + international phone. AMEX: 800.984-966 Note: Most U.S. 1-800 numbers cannot be dialed directly AT&T: 800-172-444 from abroad. MCI: 800-905-825 Sprint: 800-172-405

*Travel: 24 h Hotline and Switchboard US Embassy/Consulate/: ROME: 06 46741 Paris: (33) (1) 4312-2222 - Brussels: (32) (2) 508-2111 - Athens: (30) (10) 721-2951 - Vienna: (43) (1) 31339 - Berlin: (49) (30) 83050 - Madrid: (34) (91) 587-2200 - London: (44) (20) 7499-9000 - Dublin: (353) (1) 6688-777

N.B. *In most countries you must dial a “0” before the city code (second number in brackets) when calling from the country itself. *Embassy switchboard will give you Consulate numbers for visa/passport problems and travel warnings. Ami Assistance Emergency 800 82 40 80

CRISIS MANAGEMENT ABROAD (Important Contact Numbers & Phone Tree)

(Student Guide) In Country Emergency Contact Numbers: • ‘IEC’ Cell Pia: +39 335 7051458 Students should always have in their possession the following items: • Program Central line +39 06 6880 8552 1) Passport (copy ONLY if in Rome) • US Embassy 06 46 741 2) Permesso di Soggiorno (or paperwork) • Carabinieri (Police) 112

3) Emergency Contact Card (see attachment) • State Police 113 • Fire Department 115

• Medical Emergency 118 Common Accidents and Occurrences • American Hospital 06.22.55.1 A detailed section of contacts, addresses, phone numbers, and maps is available in the Student Services • Hospital Fatebenefratelli 118 (Info 06-68371) Office (i.e. IEC’s office, etc) to keep staff and students aware of where they can seek medical attention in the case of an accident. This information includes local doctors, hospitals, pharmacies, legal assistance, Home Campus & Home Country Emergency Contact Numbers: legal authorities, insurance providers and the U.S. Embassy. • CISI +312 935 1703 (from outside U.S.; will accept collect calls) (855) 327-1411 (calling toll-free from within the US) Students may seek medical attention on their own, but are asked to report any illness or accident to the • Home Campus Emergency Contact +Jen Hogan: 563 - 580 5871 – Cameron: 515 – 451 3730 IEC as soon as possible after the visit. Any serious crime happening against a student OR legal action • Study Abroad Center +001 515 294 6792 • Campus Police/Public Safety +001515 294 4428 is taken against a student must be reported immediately to the IEC, who will contact ISU per Clery • Dean of Students +001515 294 1020 reporting requirements. IEC should also confirm that a CISI case file has been opened. • University Counsel/Legal Dept +001515 294 5352 • Risk Management +Susie Johnson: +001 515 – 294 7700 Crisis Management Plan (CMP) State Department Telephone Numbers: The CMP consists of a communication line between the program and students and also of pre- • State Department Switchboard 202 647 4000 (Call this number and ask for the country desk) determined meeting points: • Overseas Emergency 202 647 5225 • Consular Affairs 202 647 3600 I. Lines of Communication: Students can expect contact from the IEC or staff. Three separate • After hours duty officer 202 647 1512 ways of communication between the program and the student will be attempted as follows: a. Telephone call to cell phone or contact number left on Travel Forms b. An SMS (text) will be sent out with a brief message to all cell phones Program Telephone Tree c. An e-mail will be generated to all ISU Rome Campus students with a message and Each program should determine a phone tree or line of contact between the IEC, staff, and students in the case instruction. Students will be asked to respond to the email or SMS acknowledging that of an emergency. See example below: they received the message. d. Parents will be contacted by student and the International Programs Director confirming ‘IEC’ students are safe. PIA +39 335 7051458

II. What to do and where to go in case of an emergency:

a. Students in host city (i.e. Rome, Florence, Siena, etc) ISU ROME FACULTY If an emergency happens in the host city, students are instructed to try to make their way back safely to their program (i.e. campus, apartment, family, hotel, main office, etc) or to JEN HOGAN 563 - 580 5871

the pre-arranged *meeting points* (see below). If returning to “campus” is dangerous or ISU ROME STAFF CISI NOTIFCATION non plausible, students should seek a safe haven and try to make contact with the IEC or staff. ISU ROME STUDENTS

b. Students outside of host city (other Italian cities or foreign): i. It is the student’s responsibility to notify Rome staff regarding their whereabouts DEAN’S OFFICE/LEADERSHIP ISU AMES COD when they are traveling outside of Rome. Provide travel itinerary/contact PARENTS – ISU AMES information and have the ability to respond/communicate. ii. If an incident happens in the location where the student(s) are visiting, they should contact the IEC or staff, and if plausible, return safely to the “campus”. CRISIS MANAGEMENT ABROAD 6. TRAVELING 6. TRAVELING BIENNALE D‘ARTE 2019 6. TRAVELING

1. STRUCTURE • SUPPORT

2. HOUSING • FAMILY

3. PROGRAM • MENTORSHIP

4. HEALTH • CARING

5. SAFETY • RELIABLE

6. TRAVELING • MINDFUL

WHY STUDY ABROAD ? … the effort to train students to work as professionals in a international environment … … to become global citizens … to increase cultural awareness … to form students who understand that other people of other cultures, are different, but can also be right …