20150518-NEWS--0001-NAT-CCI-CD_-- 5/15/2015 6:38 PM Page 1 CRAIN’SReaders first for 30 Years DETROIT BUSINESS May 18-24,2015 Former churches BEAUMONT, CREAM AND find new HENRY FORD SUGAR? ... uses in the afterlife POST PROFITS VITAMINS? Page 3 PAGE3 PAGE3
Van Buren Township is suing Visteon Corp. after a failed bond deal that could bankrupt the Poll: Biz willing community. Should the company share blame? to pay more Visteon: Lesson in caution
By Dustin Walsh The case isn’t the first time economic development [email protected] desires have burned municipalities, but experts say this for better roads A lawsuit between Van Buren Township and its case should serve as a cautionary tale. The biggest issue: largest corporate resident, Visteon Corp., underscores vague language about shared risk and the dollars in- the risks of government-led investment in economic volved. Legal experts in this area of law say indemnity Fuel or sales tax hikes are favored options development — and whether corporations should be clauses in any contract like this must be ironclad. held accountable when these kinds of projects go awry. The Visteon development opened in 2004. When The suit, filed May 12 in U.S. Bankruptcy Court in the Visteon Village campus was envisioned, it wasn’t By Lindsay VanHulle Delaware, alleges the multinational auto supplier known that Visteon would ultimately end up in bank- Crain’s Detroit Business/Bridge Magazine breached its contract over bonds tied to the construc- ruptcy court or that the commercial real estate market Metro Detroit businesspeople say tion of Visteon’s opulent 263-acre campus near they would be willing to pay more Ecorse Road and I-275. See VISTEON, Page 22 out of their own pockets to repair Michigan’s failing roads and bridges, The road both in the form of higher taxes and fees — and nearly half of them to funding would even consider corporate in- come tax changes. Survey: Biz owners, The roads, they agree, are broken. managers would pay for What they don’t agree on is just roads, if plan is right what Plan B for roads should look like. 4% Of the 300 business owners and managers surveyed in a poll com- 10% missioned by Crain’s Detroit Busi- ness and law firm Honigman Miller Schwartz and Cohn LLP, a majority, 56 percent, believe some combina- 31% 56% tion of fuel tax and fees could fill the funding gap. The polling was con- ducted by Lansing-based Epic-MRA. Respondents said lawmakers and Gov. Rick Snyder must make reaching a deal on an alternative It will be necessary to raise state funding plan a priority in the wake taxes,fees or both [LARRY PEPLIN] of Proposal 1’s defeat this month. Denita Donahoo (left) gets a grip lesson from instructor Terri Anthony-Ryan last week at the Belle Isle Golf Range. These respondents to the Crain’s Funding can be raised by cutting existing programs and services poll said coming up with Plan B quickly is essential. But they nearly It will take a combination of both uniformly opposed cuts to some cuts and new taxes New owner aims high for Belle Isle golf, existing state programs to match Undecided/refused the $1.2 billion that Proposal 1 Source: Crain’s/Honigman poll
See ROADS, Page 25 [ISTOCK PHOTO] but expenses put her in the rough
© Entire contents copyright 2015 By Bill Shea ticipated,” she said. “The state underestimated what by Crain Communications Inc. All rights reserved. [email protected] it would cost to open the doors here.” crainsdetroit.com Vol. 31 No 20 $2 a copy. $59 a year. Since she took over the Belle Isle Golf Range on Michigan, which made the island a state park last April 1, Francine Pegues said she has had only year, gave Pegues a three-year contract in February enough time to hit a single bucket of range balls. to operate the golf facility, and her intent has been to That’s distressing for the president of the Michigan use the center as a tool to bring golf to underserved Women’s Golf Association who first took up the game populations, especially children, she said. 39 years ago, but her time has been occupied by Unexpected expenses and troubles have made keeping the driving range and golf training center that a difficult goal. open and maintained. NEWSPAPER “At this point, I have spent more money than I an- See GOLF, Page 21 20150518-NEWS--0002-NAT-CCI-CD_-- 5/15/2015 3:49 PM Page 1
2 CRAIN’S DETROIT BUSINESS // May 18, 2015
scores. But consumers who hadn’t requirement that automakers sell MICHIGAN signed up for the services were being through franchised dealers only, INSIDE billed anyway, according to the Fed- The Detroit News reported. The law THIS ISSUE eral Communications Commission has been criticized by electric car BANKRUPTCIES ...... 7 and several state attorneys general. maker Tesla Motors. Ⅲ BUSINESS DIARY ...... 19 Both companies said in statements The coal-fired SS Badger pas- CALENDAR ...... 20 that they had stopped allowing pre- senger ferry is set to return to serv- CLASSIFIED ADS ...... 21 mium text messaging before the gov- ice after undergoing a makeover to CRAIN’S LIST ...... 17 BRIEFS ernment investigation began. meet terms of a deal with the U.S. MARY KRAMER ...... 9 Environmental Protection Agency, OPINION ...... 8 The lesson here: Beware … well, call it bacchanalia, in keep- That’s all,for Holland mall; the Ludington Daily News reported. PEOPLE ...... 19 of Greeks bearing ski poles ing with the overall Greek theme. enter,the shopping center The Badger, which sails between RUMBLINGS ...... 26 The Detroit Free Press reported that Ludington and Manitowoc, Wis., WEEK ON THE WEB ...... 26 Perhaps this explains why Greeks Sigma Alpha Mu paid Treetops From the Mall of America to de- will have a new ash retention sys- tend not to excel at the Winter $11,500 for damages and for having mall of Holland. Starting next tem as part of a requirement to stop Olympics. Upon further review, offi- too many guests in 2014. month, Westshore Mall will undergo discharging ash into Lake Michigan. COMPANY INDEX: cials at Treetops Resorts in Gaylord Treetops attorney Paul Dillon said about $20 million of work to turn an Ⅲ A $75 million settlement was SEE PAGE 25 last week said they would file a civil the fraternity was invited back be- enclosed mall along U.S. 31 into an reached with Enbridge Energy over lawsuit against individual members cause 2014 problems weren’t seen as exterior-designed shopping center the 2010 oil spill that sent 800,000 gal- of the Sigma Alpha Mu and Sigma “intentional acts.” To the credit of known as The Shops at Westshore. lons of oil into Talmadge Creek and ny based in Durham, N.C., for $34 Delta Tau fraternities at the University both fraternities, no such ambiguity Greg Erne, a principal at South- the Kalamazoo River, the Kalamazoo million in cash, The Holland Sen- of Michigan for their alleged roles in was present this year. field-based Versa Development, the Gazette reported. The spill affected tinel reported. the destruction of nearly 50 rooms at parent company of Westshore Mall more than 38 miles of the Kalamazoo Ⅲ A Michigan Senate committee the ski resort during the Jan. 17-18 Verizon,Sprint to pay back Investors, told WZZM-Channel 13 in River and 4,435 acres of shoreline voted to let the filing deadline for weekend. customers over ‘cramming’ Grand Rapids that the switch is a re- habitat. Flint’s mayoral primary be extended The Otsego County prosecutor al- sponse to, naturally, shoppers in the Ⅲ Atlanta-based Georgia-Pacific after city Clerk Inez Brown told can- ready had criminally charged three Michigan is to receive $538,934 area. will close its packaging plant in didates their nominating petitions members of Sigma Alpha Mu when from Verizon Wireless and Sprint The entire project is expected to Parchment just north of Kalamazoo with at least 900 valid signatures Treetops lawyers issued a statement Corp. as part of a $158 million na- last about 18 months. Upon com- by the end of the year, eliminating were due April 28. The actual dead- that said, “Several facts … now sug- tionwide deal to settle charges that pletion, the shopping center will 57 jobs, MiBiz reported. line was April 21. gest that legal action beyond the the mobile giants allowed phony have about 20-25 stores ranging Ⅲ Elkhart, Ind.-based Forest Ⅲ Frankenmuth Brewery’s Batch criminal matter should be pursued.” charges on their customers’ month- from large department retailers to River Manufacturing Inc., whose 69 American IPA was awarded the Treetops officials said they decided to ly bills so they could keep a cut of small businesses, Erne said. West- products include travel trailers and 2015 Gold Medal for Best IPA (neo- pursue a civil suit partially because the profit, The Associated Press re- shore Mall Investors purchased the pop-up tent campers, broke ground phytes can Google it) at the World only three people have been charged. ported. In total, Michigan has re- mall from Coastline Michigan LLC in on a $7 million plant in White Pi- Expo of Beer, considered the largest Treetops estimates $430,000 in costs ceived nearly $1.3 million as a part 2012 for about $5.5 million. geon west of Kalamazoo, the Kala- beer sampling event in Michigan. from the vandalism. of four national cramming settle- mazoo Gazette reported. Forest Ⅲ Faced with a $21.9 million So assuming your hackles have ments with major carriers. MICH-CELLANEOUS River plans to hire 396 people with- deficit, the Flint Board of Education been raised, consider this: A police The two mobile providers had Ⅲ Three Federal Trade Commis- in three years. voted unanimously to close three report says Sigma Alpha Mu had cre- partnered with vendors that sell pre- sion staff members sent a letter to Ⅲ Allegan-based Perrigo Co. plc elementary schools at the end of the ated problems in 2014 — yet the frat mium text messaging services, such state Sen. Darwin Booher, R-Evart, acquired the Mexican operations of school year, The Flint Journal re- was allowed to return for this year’s as daily horoscopes, trivia and sports urging legislators to drop Michigan’s Patheon, a pharmaceutical compa- ported.
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The first 52 nonprofits to sign up will be featured as a “Nonprofit of Note” in an First Tier Ranking in issue of our Nonprofit Labor Law – Management Report e-newsletter. Health Care Law Contact Marla Wise: Ŷ Metro Detroit Ŷ Grand Rapids Ŷ Kalamazoo Ŷ Grand Haven Ŷ Lansing Contact Barbara Buchanan at [email protected] [email protected] or (313) 446-6032. 20150518-NEWS--0003-NAT-CCI-CD_-- 5/15/2015 6:12 PM Page 1
CRAIN’S DETROIT BUSINESS // May 18, 2015 3 2 health systems find profits,optimism
Lower per-patient costs help weather cuts to reimbursements Southeast Michigan, including St. John Providence Health System, St. Joseph By Jay Greene Recovering from a $12 million net in- ducing) costs,” said Schlichting. “To come Mercy Health System, McLaren Health Care [email protected] come loss in 2013, Henry Ford bounced out of it (financial losses in 2013) was and University of Michigan Health System, Despite ongoing reimbursement re- back last year by posting $27.8 million in pretty significant.” have fiscal years that end in July or Sep- ductions from Medicare and possible net income, said CEO Nancy Schlichting. Henry Ford, which last year saved $65 tember and financial data was unavailable. changes in lucrative auto no-fault med- Henry Ford’s turnaround in 2014 was million through productivity improve- Marianne Udow-Phillips, director ical payments, two of the six major aided by a 3 percent increase in revenue ments from its new Epic Systems elec- with the Ann Arbor-based Center for health systems in Southeast Michigan, to $4.71 billion, a 4 percent reduction in tronic health record, is on track to cut Healthcare Research and Trans- NancySchlichting: Henry Ford Health System and Beaumont uncompensated care costs and a 15 per- $300 million in costs by 2016, said Ed- formation, said lower per-patient costs Medicaid payments Health, had financial success in 2014 and cent increase in Medicaid payments. ward Chadwick, Henry Ford’s CFO. aid Henry Ford books are cautiously optimistic for the future. “We showed tremendous work on (re- Other health systems operating in See SYSTEMS, Page 23 Sharing sacred spaces Group links low-use religious sites with space-needy organizations
By Sherri Welch Physical Theatre. [email protected] With its lofty ceilings, wood floors The sounds of children playing and balcony, the former gym is per- once filled the gymnasium at the fect for dance performances, and historic St. John-St. Luke Evangelical the classroom-like space on the United Church of Christ in the city’s building’s second floor is perfect for Eastern Market area. rehearsals and classes, said ArtLab J But they faded as the size of the founder and artistic director Joori congregation there — over 1,300 Jung. strong in 1874 when the church was Next year, she and ArtLab J plan built — dwindled to just 50 today to host performances inside the for the church now occupying the sanctuary — complete with its tow- building. ering stained glass windows and Things are looking up for the candelabras as a backdrop. church to find new use, and even Space at the church is affordable new membership interest, however, — ArtLab isn’t charged rent but thanks to a new space-sharing does make donations to the church agreement between the church and — and parking is free, Jung said, un- two local performing arts groups. like its previous locations in the ArtLab J and its fledgling contem- downtown area. A space-sharing pact with St.John-St.Luke Evan- porary modern dance company For the church, the agreement is gelical United Church of Christ provides ArtLab J moved into St. John-St. Luke’s auxil- bringing new people and new do- founder Joori Jung space for performances. iary building last summer, joining nations through its doors, some- United Church of Christ performing [JOHN SOBCZAK] arts outreach program Young Fenix See CHURCHES, Page 24 Drink to health: Vita Perk brews ‘smart coffee’biz
By Laura Cassar and a passion for health, Kifferstein, Belchinsky, 44. Together, they began Kifferstein, with a background in Special to Crain’s Detroit Business 36, wanted to infuse well-being into researching what was out there. business development for a textiles It all started with a cup of coffee. his favorite beverage and find op- They found coffee that was already company, and Belchinsky, with a Brad Kifferstein, a daily coffee portunity in the convergence of two infused with vitamins, but they background in sales, began to refine drinker, was driving down the road industries — coffee and nutrition wanted to be able to add vitamins the product concept. considering the drink on hand. “If supplements. to any coffee. Together, the two came up with there are smartphones, smart cars This was January 2010. As he “Coffee is like a religion to people,” Bloomfield Hills-based Vita Perk, a and even smart water, why not began to develop the idea, he Belchinsky said. “We wanted to bring powdered coffee supplement with [VITA PERK] smart coffee?” he wondered. turned to friend, fellow coffee en- something to market that could be Vita Perk powder adds 15 vitamins and With an entrepreneurial spirit thusiast and former co-worker Jeb added to any coffee you like.” See VITAPERK, Page 23 minerals to any cup of coffee.
MUST READS of the week... Practicing medicine with a Net ‘Collaboration equals profits’
30 years ago, health care made its marketing The bottom line of an annual survey of house calls through TV and radio ads. Now the supplier-automaker relationships? As one Internet and social media have become analyst puts it: “Basically, (automakers) are alternative therapies. Read this week’s installment paying for their pattern of behavior.” of Crain’s 30th anniversary feature, Looking Back, Meaning, being nice pays off, Page 4 Page 6 20150518-NEWS--0004-NAT-CCI-CD_-- 5/15/2015 3:48 PM Page 1
4 CRAIN’S DETROIT BUSINESS // May 18, 2015 In Crain’s May 27, 1985, issue, metro Detroit TV station managers called the 39 percent increase LOOKING BACK in spending for health care advertising “astonishing” and “incredible.” While health care TV advertising is still strong, there’s also a big shift to the Internet and social media. More at crainsdetroit.com/30 Health care ads make shift to Internet,social media
By Jay Greene number of quality health insurers, While blanketed ners) were breaking ground on the For years, Killian said, Beau- [email protected] physicians and hospitals. brand advertising TV side with commercials. It was a mont’s primary strategy had been to Television and radio advertising “That stimulates competitive- big thing for us,” said Glenn, who court journalists to help them write in the health care industry is taking ness in that whole segment,” Drutz is still used — note has been with the system 30 years. stories about Beaumont, what he a slight backseat these days to social said. “There is a lot of creativeness “Do you have a “We needed to bring in patients called “earned” coverage as op- media and individualized direct ad- in the health care community. We to our doctors,” Glenn said. “Our posed to paid advertisements. vertising. see that in their image campaigns.” Beaumont doctor” employed group is an important “We changed dramatically in 1985 While total spending on health Tom Canedo, general manager of or “We’re Henry way to get the message out to and spent about $1.5 million in ad- care appears to be holding steady CBS’ WWJ-TV and WKBD-TV in De- prospective patients.” vertising over 18 months,” he said. the past few years, the percentage troit, said television advertising con- Ford. When others McCarthy, former vice president of Killian said Henry Ford and DMC devoted to TV, radio and print adver- tinues to be a top category, especially can’t, we can” — market communications and com- advertisements were very effective, tising has declined somewhat as In- the past few years with the number munity affairs but they were not hurting Beau- ternet media advertising has grown, of hospital mergers and acquisitions the idea now is to with Henry Ford mont’s bottom line, so it down- advertising executives told Crain’s. in Southeast Michigan. tailor messages to from 1975 to played paid advertising again for But back in mid-1980s, televi- “We are anticipating a continued 1992, said Henry another decade. sion, radio and print advertising strong presence on television from specific Ford began TV But on April 13, 1999, Killian said, were exploding as health care giants the new consolidated companies,” populations using advertising to get Beaumont unveiled its now-famous like Henry Ford Health System, De- Canedo said. the Internet or the message to tagline “Do you have a Beaumont troit Medical Center, and later But today health care organiza- the public about doctor?” exclusively on radio. William Beaumont Hospital spent tions are also more often using tar- direct mail. its clinical centers “It was not a big campaign,” he millions to get their brand message geted or individualized marketing Patty McCarthy: of excellence in said, noting Beaumont was still only out and highlight superstar doctors. and advertising to tout their clinical Capitalized on what heart, bone and spending 20 percent of what Henry For example, DMC spent hun- service expertise. “The consumer has changed so “made us different.” joint and neuro- Ford and DMC were at the time. dreds of thousands of dollars as it While blanketed brand advertis- much. They want a personalized in- surgery, and how “We spent all our money on hired actor E.G. Marshall to tout ing is still used — note the tag lines teractive experience and don’t want its employed medical group con- radio, but people began talking Harper University Hospital in televi- of “Do you have a Beaumont doc- mass media pushed at them,” tributed to hospital operations. about it and thought it was every- sion ads. tor” or “We’re Henry Ford. When Schnell said. “They are fast forward- “We did a lot of research at Henry where.” In a May 27, 1985, article, Crain’s others can’t, we can” — the idea ing past the commercials.” Ford and understood the differen- Killian said Beaumont’s pitch quoted metro Detroit TV station now is to tailor more messages to Nationally, digital advertising tiator was the Henry Ford Medical rang true for people, similarly as the managers who called the 39 percent specific populations using the In- revenue rose 16 percent to $49.5 bil- Group. We had an opportunity to University of Michigan’s earlier growth in health care spending for ternet or direct mail. lion in 2014, setting an all-time capitalize on what made us differ- “Knowledge heals,” which was de- advertising from 1983 to 1985 “as- For example, Henry Ford Health record, according to the IAB Internet ent,” McCarthy said. “We are more veloped by now-retired marketing tonishing” and “incredible.” One System spent 9 percent of its ad Advertising Revenue Report, an an- than a hospital. It was a very bold executive Ken Trester. manager said there is a “lot of com- budget on digital nual survey by PricewaterhouseC- and somewhat controversial.” “I thought Michigan had a fabu- petition for the message.” spending in oopers. McCarthy said some of Henry lous campaign, the best in the Christopher Rohrs, who at the 2011. By 2015, Retail ads accounted for 21 per- Ford’s 1,200 employed doctors were country at the time,” he said. “They time was general sales manager with however, those cent, followed by financial services at placed front and center in advertis- stopped it after a leadership NBC’s WDIV-TV Channel 4, said numbers are 13 percent and automotive at 12 per- ing spots with the branding tagline: change.” health care advertising catapulted to pushing up to 40 cent. Health care, which includes “More specialists make us more UM’s current campaign is the fifth largest category in 1985 after percent, said Liz pharmaceutical, insurance and hos- than a hospital.” around its “leaders and best” failing to crack the top 10 the previ- Schnell, Henry pitals, accounted for 5 percent, the But McCarthy said some physi- tagline that highlights clinical areas ous year. Ahead of health care ad rev- Ford’s vice presi- same amount as the previous year. cians were uncomfortable with pre- that include trauma medicine, enue were restaurants, beverages, Liz Schnell: Con- dent of brand Social media advertising — that senting themselves personally in prosthetic limb replacements, stem automotive and phone companies. sumers want per- strategy. includes Facebook, Twitter, LinkedIn advertisements to the public. cell research and cancer treat- Marla Drutz, current general sonalized message. Schnell, who and Digg — also increased 57 per- “They were physicians. Marketing ments. manager at WDIV Local 4, said has been with cent to $7 billion in 2014 for all in- had never been a part of medical While most health care advertis- health care still is a top 10 category in Henry Ford for 28 years, said cus- dustry categories, the report said. school. They felt, build it and they ing in Southeast Michigan hadn’t metro Detroit. Factors why include tomers want their health care ads to In metro Detroit, DMC outspent will come, but times were changing been antagonistic toward competi- the high percentage of people with be authentic and resonate with second-place Henry Ford in 2014 dramatically,” said McCarthy, noting tors, Killian said former CEO of health insurance and the larger them. $5.4 million to $4.1 million. Both that consumerism was just begin- DMC Mike Duggan, now Detroit systems accounted for nearly 60 ning to take hold in the mid-1980s. mayor, broke ground when in 2004 percent of total hospital ad spend- “People were making educated he started DMC’s 29-minute emer- ing, with Beaumont coming in third choices about where to go,” she gency room guarantee. at $2.9 million. On TV, Henry Ford said. Earlier, Oakwood Healthcare spent 70 percent, DMC 33 percent At the time, Michael Killian, who began to guarantee to patients they and Beaumont 35 percent, accord- recently retired after more than 35 would see a doctor within 30 min- ing to Voicetrak Inc. years with Beau- utes in their emergency depart- mont Health, ments. Birth of hospital TV said Beaumont “Duggan’s stuff was political ad- advertising was nearly 100 vertising rather than normal mar- During the early 1980s, Henry percent full with keting,” Killian said. Ford and DMC were beginning to patients in the Other notable taglines have been extend into the suburbs as they fol- 1980s and felt it Barbara Ann Karmanos Cancer Insti- lowed patients with outpatient cen- didn’t need to tute’s “When you think cancer, ters. advertise. think Karmanos, St. John Provi- And Rose Glenn, Henry Ford’s Michael Killian: “One argu- dence Health System’s “Passion for chief marketing Ad philosophy ment was why healing,” DMC’s “The specialty hos- officer, said changed in 1985. spend money on pitals of DMC. When it’s serious Henry Ford was advertising if you come to Detroit” and Oakwood’s at the leading are already full,” said Killian. “The “Points of pride.” edge of health counter-veiling argument was we But regardless of the type of hos- care advertising were just beginning to replace med- pital ads, McCarthy said the best in the 1980s. ical leadership and were bringing in messaging is word of mouth. “Patty Mc- more specialists — oncologist Alvaro “If a patient and a family have a Carthy and Mar- Martinez from Mayo Clinic, pediatri- good experience, that will win the Rose Glenn: Henry cie Brogan cian Jeffrey Maisels from Penn State day,” she said. Ⅲ Ford was on leading (chairman of University and urologist Ananias Jay Greene: (313) 446-0325 edge in advertising. Brogan and Part- Diokno from University of Michigan.” Twitter: @jaybgreene DBpageAD_DBpageAD.qxd 5/8/2015 1:18 PM Page 1
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6 CRAIN’S DETROIT BUSINESS // May 18, 2015 Report: Poor supplier relations cost automakers millions
By Dustin Walsh tomakers as “good to very good” University. “If the relationship is nies to peers Toyota Motor Corp. and Detroit 3’s working relations index [email protected] were nearly twice as likely to meet good, automakers are getting Honda Motor Co. Ltd. scores, generated from responses U.S. suppliers that have quality automaker demands, according to money from the suppliers and the Henke said buyers at the Detroit from 541 supplier sales personnel. relationships with automakers are the annual study, released by Birm- suppliers are happy to give them 3 are reverting to “adversarial” ways The index measures communica- more willing to give price conces- ingham-based Planning Perspec- that money because it’s also good of doing business, causing con- tions; profit opportunities; supplier sions, share technology and offer tives Inc. business on their part.” tention in its supply base. relations; “help” (willingness to help support beyond what contracts The study examines the au- On the flip side, poor relation- “(Automotive) buyers and man- suppliers cut costs and improve tomaker-supplier relationship and ships are individually costing the agement have to remember that quality); and “hindrance” (late engi- stipulate, according to a new report how it affects automaker bottom Detroit 3 millions every year. cost reductions, contract changes neering changes, conflicts between on automaker-supplier relations. lines. The worsening relations between and other similar programs do not engineers and purchasers, etc.). Just how much do relationships “Basically, (automakers) are pay- General Motors Co., Ford Motor Co. and of themselves result in poor suppli- GM had a relationship score of matter to the bottom line? ing for their pattern of behavior,” FCA US LLC and its U.S. suppliers er relations,” he said in a statement. 224, down from 244 last year. FCA Automakers spend 60 percent to said John Henke, president and caused the OEMs to lose a collective “It’s the manner in which these pro- also scored a 224, down from 245 70 percent of revenue on contracts CEO of Planning Perspectives, mar- $1.8 billion in operating profit in grams are administered that causes last year, while Ford scored a 261, with suppliers. Suppliers who rated keting professor at Oakland Universi- 2014 alone, according to the study. poor relations with suppliers.” down from 267 in 2014. their working relationship with au- ty and research fellow at Rutgers The study also compares the compa- This directly led to the drop in the Competitors Toyota and Honda increased their scores to 336 and 330, respectively, or a total average of 8.7 percent from last year, ac- cording to the study. Mike Wall, director of automotive analysis for Southfield-based IHS Automotive Inc., which does its own automaker-supplier relations study, said pricing pressures have re- turned to the U.S. market, but sup- pliers are pushing back, which could create a more tenuous rela- tionship. “Suppliers are feeling the pres- sure more and more,” Wall said. “But the suppliers I’m talking to are pushing back and, frankly, au- tomakers have a greater need for suppliers due to technology, so it’s becoming more difficult to navigate the relationships.” Henke said if GM, Ford and FCA had improved by that 8.7 percent, they could have increased operat- ing profit, earnings before interest and tax, by nearly $1.8 billion in 2014. Those figures break down as an increase in operating profit in 2014 of $750.2 million for GM, $661.3 million for FCA and $354.3 million for Ford. “Clearly, collaboration equals profits,” Henke said. “If the (au- tomakers) put as much money into their relationship as they did con- tract management, they’d make more money.” The number of suppliers who were identified as having a poor re- lationship with GM and FCA reached a three-year high of 58 per- cent and 54 percent, respectively, according to the survey. Henke attributes this to an in- crease in price pressures from the automakers without effective com- munication. Julie Fream, president and CEO of the Troy-based Original Equip- ment Suppliers Association, said the relationship between automakers and suppliers breaks down when the needs of each company aren’t considered. “It’s more than costs … it’s trust that allows suppliers to move for- ward and support the (automakers) on whatever their goals may be,” Fream said. “When the buyers at the (automakers) understand that being the advocate for the supplier internally and vice versa, that’s what translates to the strongest relation- ships.” Ⅲ Dustin Walsh: (313) 446-6042 Twitter: @dustinpwalsh 20150518-NEWS--0007-NAT-CCI-CD_-- 5/15/2015 5:36 PM Page 1
CRAIN’S DETROIT BUSINESS // May 18, 2015 7 Mattress man trades in law for a good night’s sleep
By Laura Cassar land. The mattresses he sells are On June 1, Crain’s will announce its 10th class of 20 in their 20s winners. In Special to Crain’s Detroit Business closeouts, clearance and liquida- honor of this milestone of recognizing rising leaders, we’re catching up with When Crain’s honored Gregory tions, name brands at half off. dozens of former winners to see where they are now. Yatooma in 2007, he was a corpo- He tries to make buying a mat- Check in on Annis Stubbs — now Brown — who is leading innovation for Teach rate attorney at Foley & Lardner LLP tress fun for his customers. “Our for America, or Sharon Carney, who left Detroit to become the chief of staff handling mergers and acquisitions. closing table is a foosball table; we for the Urban Institute in Washington, D.C. Each day leading up to our June 1 He also was chairman for the non- have basketball nets, televisions report on the 2015 class of winners, we’ll highlight someone new at profit he founded, Michigan Tourna- and iPads in the stores. I couldn’t crains.com/20slookback. ment of Charities. ask for a better gig. Best of all, I Today, he sells several thousand come to work in shorts.” To get you started, catch up with Gregory Yatooma in the story below, who is perhaps the “most changed” out of all mattresses a year through his four His staff is paid hourly, not on previous nine classes. Mattress Closeout Center locations. commission, and Yatooma says — Amy Haimerl, entrepreneurship editor And, unfortunately, the Michigan they get a ton of referrals, recom- Tournament of Charities was a “vic- mendations and repeat business. tim of the Great Recession.” Now married with one child and he has no regrets. thing. My law degree is very helpful have extreme pride in my time at Yatooma didn’t intend to open a another on the way, Yatooma said “I would not change a single in running a small business. and I Foley & Lardner.” chain of mattress stores. He just “fell into it. I didn’t even know what a good mattress was,” he said. What Yatooma knew was that he did not enjoy practicing law: “My personality GregoryYatooma: is not a big-firm “CAN DTE ENERGY A soft landing for lawyer. It wasn’t former lawyer. the life for me.” He left Foley & Lardner in 2009 and started doing HELP MY BUSINESS legal work for a handful of clients while trying to figure out what was next. Meanwhile, a friend who works for a mattress manufacturer offered SAVE MONEY?” Yatooma a $4,000 mattress — a floor model from a Las Vegas trade show DTE Energy wants to help your business manage your energy usage to save money. We — for $900. Yatooma bought the mattress and had the “best night of offer all kinds of energy efficiency information and tools, plus easy tips to help you be more sleep in his life.” efficient. For instance, you’ll cut heating and cooling costs by simply adding insulation “I didn’t toss, I didn’t turn. I don’t where there isn’t any, especially along piping and ductwork. Install a programmable think I moved,” he said. “And when I woke up in the morning, my back thermostat to automatically lower heating and raise air conditioning temperatures during didn’t crack. I felt great.” off hours. Seal doors and windows to prevent air leaks. You’ll find even more ways to save Over the next six months, he bought similar mattresses for his using our Interactive Business tool. And you can find a certified contractor with our Energy mother, aunt, cousin and brother. Efficiency Directory. It’s easy. Just go to dteenergy.com/savenow and start saving today. There was so much demand that he finally asked his friend if he could buy a truckload. The friend agreed and Yatooma purchased 60 mattresses and bor- rowed a warehouse from another friend. He put an ad on Craig’s List and did a cash-and-carry business — until a woman needed one delivered. “Another friend had an out-of- work buddy who owned a truck,” he said “He helped me out and now he’s the general manager of all my stores.” From a truckload of mattresses, Yatooma has grown his business into four locations: Bloomfield Hills, Rochester Hills, Wixom and West-
BANKRUPTCIES
The following businesses filed for protection in U.S. Bankruptcy Court in Detroit May 8-15. Under Chapter 11, a company files for reorganiza- tion. Chapter 7 involves total liqui- dation. Therma-Scan Reference Labora- tory LLC, 34100 Woodward Ave., Suite 100, Birmingham, voluntary Chapter 11. Assets: $59,737.77; lia- Start saving today, visit: bilities: $526,909.42. dteenergy.com/savenow Zahn’s Auto Body Inc., 723 Wagner Road, Ann Arbor, voluntary Chapter 11. Assets and liabilities not available. — Natalie Broda 20150518-NEWS--0008,0009-NAT-CCI-CD_-- 5/15/2015 5:37 PM Page 1
8 CRAIN’S DETROIT BUSINESS // May 18, 2015 CRAIN’S OPINIONDETROIT BUSINESS ‘Visteon Village’is a cautionary tale nother local government is finding how risky economic devel- opment can be. Especially when it’s liable for the bonds it sold to Afinance a company’s project. Case in point: Visteon Corp.’s Van Buren Township headquarters, fi- nanced by township-backed, tax-increment bonds. The idea was that “Visteon Village” would lead to additional investment and tax rev- enue would increase, enough to pay off the 30-year bonds. The town- ship sold $29 million in bonds to pay Visteon’s developer. (See story, Page 1.) But Visteon — and its “Visteon Village” — ended up in bankruptcy in 2009 when the supplier filed for Chapter 11 reorganization. And proper- ty values and tax collections never hit expectations. Now the township is facing a shortfall in bond payments to the project. And lawyers are arguing over the meaning of the word “assist” in agreements that pledged the supplier would “assist” should a shortfall LETTERS occur. The township has company; other municipalities have shared this particular kind of pain. Fairness must drive rules on companies like Uber This should be instructive for other governments desperate to add jobs and tax base to their rolls. Editor: Detroit Business) for bringing the At Quicken Loans, we have been Send your letters: Crain’s Detroit Modern Healthcare “road show” on following the debate in Lansing Business will consider for population health to Michigan on Right-to-work didn’t snag Volvo about the degree to which trans- publication all signed letters to the May 7. With a panel represented by portation network companies like editor that do not defame three strong health care leaders — When Michigan enacted a “right-to-work” law in 2013, the expecta- Uber should be regulated, and we individuals or organizations. Letters Tom Simmer, M.D., Blue Cross Blue tion was the state would soon attract new investment from union-wary recently read Matt Oddy’s April 27 may be edited for length and clarity. Shield of Michigan; Herman Gray, companies. Asian companies in particular are noted for antipathy to- opinion piece with great interest Email: [email protected] M.D., Detroit Medical Center; and ward unionized workforces. (“New for-hire vehicles must be Bruce Muma, M.D., Henry Ford And yet, when Chinese-owned Volvo announced it would build an as- subject to transportation laws,” Physician Network — Michigan sembly plant in South Carolina, it was a competition between Carolina Page 9). looked like the leader it is in ad- and Georgia. Michigan wasn’t even on the “maybe” list. Volvo plans to Between Quicken Loans and oth- ing field in which passengers are vancing health care initiatives that employ up to 4,000 people and make 100,000 vehicles a year. The new ers in our family of companies, we adequately protected, we must be provide outstanding, coordinated plant is near the Port of Charleston. have more than 12,000 team mem- sure that any such framework pro- care while increasingly looking to “We didn’t even have the opportunity to pitch,” a state official told a bers working in downtown Detroit vides for fair and open competition establish community support sys- breakfast briefing of the Association for Corporate Growth last week. — many of whom also live down- and does not include onerous re- tems for underserved populations “We weren’t on the radar.” town. Our people rely heavily on quirements that would effectively in the region. Tony Vernaci, vice president of global business development at the Uber to get around. In addition, we eliminate Uber as a choice for con- Equally important: The growing Michigan Economic Development Corp., said the state needs to delve have many tenants in our down- sumers. collaboration among Southeast into the “why” of that omission. Vernaci said the state hoped to meet town buildings whose customers David Carroll Michigan’s health care community with officials at Geely, the Chinese owner of Volvo, to understand the dy- frequently use services like Uber as VP of miscellaneous stuff, Quicken Loans was palpable at the event, as those namics of the decision — not to change it. an additional transportation op- of us who lead patient-centric or- For years, as more foreign-owned auto companies elected to build as- tion. Michigan’s leadership apparent ganizations come to deeply under- sembly plants in southern states, some faulted Michigan’s unionized Our team members and cus- stand the need for shared expertise reputation for missing out. At the same time, Michigan has bragging tomers find Uber to be very safe and at health care road show and programming to realize true rights for R&D tied to auto. convenient. While we agree with Editor: health reform. Does right to work in Michigan matter? Economic developers and Mr. Oddy that the regulatory frame- A thank you to Crain Communi- Ewa Matuszewski policy makers should be ready to answer that question. work should provide for a level play- cations (parent company of Crain’s CEO, Medical Network One, Rochester Congress must act to put an end to patent trolls
tures and new products but are wor- the purpose of filing patent lawsuits any product. It was just purchased Clara University School of Law, the ried about the threat posed by and extorting others. by a patent troll and used to threaten average patent troll settlement costs OTHER VOICES “patent trolls,” shell companies that These tactics stifle innovation small businesses. a company $1.33 million — and to exist solely to extort other compa- and force companies to spend Ultimately, the Federal Trade defend a patent in court costs $1.75 Joe Golden is the co-founder and co-CEO nies for alleged patent infringement. money litigating instead of hiring Commission stepped in to curb this million. of Collage.com. We hold a patent and have several workers or coming up with new, company’s abuses. This was a good Congress must act to fight back currently pending for our propri- useful products and services. outcome, but it does nothing to against patent trolls in 2015. The re- e at Collage.com make cus- etary software algorithms. We ab- For example: One troll company stop the wider problem of using cently introduced bipartisan Patent Wtom products like photo solutely respect the right of compa- threatened more than 16,000 small patents to stifle innovation. Act is a great place to start, as it books and photo blankets for any- nies and individuals to legitimately and midsize businesses for using How big is the problem? Patent would curb the worst practices of one to make using simple and pow- protect their own innovations. How- scanners that can email documents, trolls filed more than 2,700 lawsuits patent trolls and increase trans- erful software tools our team de- ever, patent trolls seek only to sue claiming a patent that covers nearly in 2014, up nearly three times from parency around our patent system. signs in-house. others for broad and exceptionally any modern multifunction printer or 2010. According to Colleen Chien, Patents should be used to protect We’re always rolling out new fea- vague patents that they hold only for scanner. This patent wasn’t used for assistant professor at the Santa innovation, not stifle it. Ⅲ 20150518-NEWS--0008,0009-NAT-CCI-CD_-- 5/15/2015 12:41 PM Page 2
CRAIN’S DETROIT BUSINESS // May 18, 2015 9 There’s not so much difference between ‘old,’‘new’Detroit Skillman’s annual report pulls to- among the RiverWalk and Belle neurial interest is strong. urbanites are re-discovering the city. gether some numbers compiled by Isle’s walkers, joggers and bicyclists; Ⅲ George Stewart risked his re- But how many people — black or Data Driven Detroit to compare “old” Noel Night in December; the fire- tirement fund from General Motors white — want to pay $12 for a glass of and “new” Detroit. (Disclosure: I am works in July. Those are affordable to stake his investment in the Gar- wine? Or eat “small plates” of food MARY KRAMER: a trustee on the Skillman board.) — and fun — and plenty of Detroi- den Theater block. Today, this high on the list of many “foodies” but Publisher The data shows that “old” Detroit ters of all backgrounds enjoy them. African-American entrepreneur has maybe not as satisfying as, say, a and “new” Detroit are predominant- And Detroit is attracting invest- a restaurant, theater venue and plate of ribs at one of Detroit’s many n December, Detroit News colum- ly African-American. And the medi- ment from people of color. Some ex- apartments to show for it. restaurants that serve them? Inist Nolan Finley noticed that the an income for the greater downtown amples: Ⅲ Detroit native John Rhea, for- It may not be a racial divide as customers in the “hot new” restau- — about 7 square miles out of the Ⅲ PowerMoves in April drew mi- mer public housing chief in New much as an economic one. rants in downtown Detroit were city’s 139 — is actually less than the nority entrepreneurs to boot camps York City, recently announced an largely white in a city that’s largely citywide median of $24,472. It is a re- and public pitch events. It was a investment in housing in Brush Mary Kramer is publisher of Crain’s black. minder that not everyone living in great opportunity to spotlight entre- Park, joined by prominent African- Detroit Business. Catch her take on The topic of “two Detroits” has the core is earning big bucks. preneurial opportunities in the city. American Detroiters. Ⅲ business news at 6:10 a.m. Mondays kind of gone viral, with commen- Because I live in the city, I proba- About 45 percent of 500 gradu- Detroit’s new restaurants could on the Paul W. Smith show on WJR tary on local TV, at live and online bly see more diversity than Finley ates of the Build Detroit, formerly not survive if they relied solely on AM 760 and in her blog at forums, and in print. Finley and does: in restaurants I frequent; in D:hive program for aspiring entre- Detroiters — remember that median www.crainsdetroit.com. WDIV anchor Devin Scillian will Eastern Market on Saturdays; preneurs, are black, so the entrepre- income — so it’s fortunate that sub- lead a “town hall” discussion at the Detroit Regional Chamber’s Mack- inac Policy Conference on May 29. (A mite ironic that two white guys will head up this discussion.) Are there really two Detroits? In a recent blog, Tonya Allen, CEO of the Skillman Foundation, called for “legacy Detroit” and “new Detroit” to rally around the idea that there’s real- ly “one” Detroit. She also calls for in- tentional diversity by ensuring we set a table for everybody in Detroit. (Which is a good reminder that De- troit is not solely black and white; it includes Hispanic, Middle Eastern and Asian populations, too.) IT’S NOT HOW WELL THEY WORK FOR US. TALK ON WEB IT’S HOW WELL THEY WORK FOR YOU. Reader responses to stories and blogs that appeared on Crain’s website. Comments may be edited for length and clarity. Eric W. Dietz Shari Krasinski, CTP, CPCP Re: Van Buren Township sues SVP, Regional Manager SVP, SaleS Manager Visteon Corp.over bond payments Private Client Group Treasury Management oFlCe oFlCe This idea of government acting Cell Cell as a lender to corporate entities eriCDieTZ HUnTingTonCoM SHariKraSinSKi HUnTingTonCoM makes no sense at all. There was a reason that Visteon didn’t use con- ventional lending sources, and it was so wrong of the local politicians Brian Marshall Brad Norman to step into this role. MikeInMI SVP, #oMMerCial Region Manager SVP, MiCHigan Regional SaleS Manager Middle Markets Auto Finance & Dealer Services Government will get a new city oFlCe oFlCe hall with posh desks and hefty re- Cell Cell tirement packages. Lawyers will be BrianMarSHall HUnTingTonCoM BraDnorMan HUnTingTonCoM wealthy for life. And the people of Van Buren Township will have to eat hot dogs and drive on bad roads. Steve Petrovich Terrance B. Pryor Scott Wolffis SVP, Regional Manager SVP, !rea Manager oF MiCHigan Re: Beaumont Health turns Commercial Real Estate Business Banking blue,renames hospitals oFlCe oFlCe Choice of color on a sign has zero Cell Cell impact on quality and a negative (al- TerrYPrYor HUnTingTonCoM SCoTTWolFlS HUnTingTonCoM beit small) impact on cost. Hire good people, pay them and treat them well, practice evidence-based medicine, and don’t worry about the color of your sign. MobiusStrip
Business types are worrying about signage and branding, rather than the product. I am a loyal Botsford fan and will try it out as Beaumont Bots- The Huntington National Bank is an Equal Housing Lender and Member FDIC. and Huntington are federally registered service marks of ford, but if it doesn’t deliver the great Huntington Bancshares Incorporated. Huntington. Welcome. is a service mark of Huntington Bancshares Incorporated. 2015 Huntington medical care and fast service that Bancshares Incorporated. Botsford had, I am gone. Sharon Finch 20150518-NEWS--0010-NAT-CCI-CD_-- 5/15/2015 10:32 AM Page 1
10 CRAIN’S DETROIT BUSINESS // May 18, 2015 Young companies to pitch for DVP,others to hear fall funding at growth symposium pitches at Demo Week By Tom Henderson On Sept. 10, Techstars, a Boul- By Tom Henderson Rapids, a website for high school [email protected] der, Colo.-based organization that [email protected] sports that won the $500,000 first Starting this September, in provides mentoring and seed Forty early- and growth-stage prize at the 2013 Accelerate Michigan what is being billed as Demo funding for tech startups, will hold companies from around the Mid- Innovation event; Ann Arbor-based Week, area startup companies a demo day at a location yet to be west will make pitches for funding Stratos Inc., which markets one card will have a series of venues in determined in downtown Detroit Tuesday and Wednesday at the 34th that tracks all credit cards and mem- Ann Arbor and Detroit to make for the 10 members of the inaugu- annual Michigan Growth Capital bership reward programs; Ann pitches for equity capital and ral class of Techstars Mobility, a Symposium at the Eagle Crest Mar- Arbor-based HistoSonics Inc., which customers. partnership with Ford Motor Co. riott in Ypsilanti. Brad Keywell: Bill Coughlin: makes devices that use ultrasound to Until recently, this week’s that was announced last Septem- About 450 will attend the confer- CEO, Uptake CEO, Ford Global noninvasively shrink prostates and long-running Michigan ber. ence, including angel investors, ven- Technologies Technologies destroy cancer cells; and Ann Arbor- Growth Capital Symposium in Each year for three years, 10 ture capital investors and service based SkySpecs LLC, a maker of Ypsilanti was the chief venue startups will spend three months in providers from around the county. To get involved drones for infrastructure inspection. for groups of startups and an accelerator program headed by Tuesday’s keynote address will be An addition to the agenda this growth-stage companies to Ted Serbinski, a former partner at by Brad Keywell, CEO and co- For information on registering for year is a university pitch track meet angel investors and ven- DVP, with graduation being a pitch founder of Chicago-based Uptake the symposium, go to Wednesday afternoon that will fea- ture capitalists and persuade for funding. Technologies LLC, a data analytics www.michigangcs.com/ ture emerging startups from UM, them to invest. (See story, this On Sept. 11, two accelerator-in- company for industrial clients, and register/registration.asp. University of Notre Dame, University of page.) cubator programs — the Desai Fam- managing partner of Lightbank, a Chicago and University of Pittsburgh. Some of the 40 companies ily Accelerator and Coolhouse Labs Chicago-based venture capital firm. Women in the entrepreneurial Another addition is a shark-tank making pitches at the sympo- — will put on a joint demo day at a Keywell is a graduate of the busi- ecosystem. contest Wednesday afternoon by sium this week will get anoth- location yet to be determined in ness school and law school at the The Internet of Things. participants in the Fast Forward er crack at funding this fall. Ann Arbor. University of Michigan. Cybersecurity. Medical Innovation program at Others will be making their Last year, it was announced Bill Coughlin, president and CEO Venture capital investment UM’s medical school. debut before would-be in- that Bharat Desai, the founder of of Ford Global Technologies, will be trends and opportunities in the Former Michigan Economic Devel- vestors. Troy-based Syntel Inc., and his Wednesday’s keynote speaker. Midwest. opment Corp. President Mike On Sept. 9, Detroit Venture family had donated $1 million to In addition to ongoing 15- Companies making pitches will Finney, now an adviser to Gov. Partners, the VC firm founded the University of Michigan to minute presentations by compa- include Plymouth Township-based Rick Snyder, will moderate. Four by Dan Gilbert, Josh Linkner and launch the accelerator, a joint nies seeking between $1 million Delphinus Medical Technologies Inc., a venture capitalists will serve as Brian Hermelin, will hold a venture of the Ross School of Busi- and $20 million in equity funding, spinout from the Karmanos Cancer In- judges, with the winning startup demo day for its most promising ness and the College of Engineering there will be a series of panel dis- stitute that makes a device for ultra- getting $2,500. portfolio companies at the Madi- to support student startups. cussions over the two days of the sonic detection of breast cancer; Var- Tom Henderson: (313) 446-0337 son Building in downtown De- Kelly LaPierre, the former mar- symposium, including: sity News Network LLC of Grand Twitter: @TomHenderson2 troit. keting director at Detroit-based Grand Circus, is the managing direc- tor at Desai. Coolhouse Labs launched its first incubator class of companies in Harbor Springs in 2013. It has since moved to Petoskey and is about to start its third class of startups from around the U.S. Coolhouse Labs will open a second incubator facility in Ann A winning game plan doesn’t just happen. It takes planning, insight Arbor next year, but it will kick and teamwork to put together the strategy your dealership will need off its presence there when this for the coming years — a strategy that addresses: year’s class of companies travels south in September to pitch for • Accounting, consulting and tax capital. • Strategic and succession planning “The growth • Technology risk management of the startup scene in Detroit The Rehmann Dealership Group has the drive to help you with continues to these and other essential services. Contact me today to learn more. amaze me. When I moved here three years ago from San Francisco, I never imagined Ted Serbinski: there would be “The growth of four different JIM GOERLICH, CPA, CGMA the startup scene in Principal groups putting 248.614.6401 | [email protected] Detroit continues on demo days to amaze me.” in the same month,” said Serbinski. “It is very exciting to FREE DOWNLOAD be seeing true momentum and density forming.” Download our latest whitepaper — Thinking about selling your dealership? Prepare “I think it’s important to focus now. — to learn how to enhance your dealership’s value, protect yourself against risk on how cool it is to see actual col- and plan for a bright future. Visit rehmann.com/dealership-2015 today. laboration within the startup ecosystem, to see collaboration between Detroit and Ann Arbor, from DVP to Techstars to Cool- house Labs and Desai,” said DVP partner Jake Cohen. “It’s very rehmann.com | 866.799.9580 promising for the future of our startup community.” Tom Henderson: (313) 446-0337 Twitter: @TomHenderson2 20150518-NEWS--0011-NAT-CCI-CD_-- 5/15/2015 11:31 AM Page 1
CRAIN’S DETROIT BUSINESS // May 18, 2015 11 PEOPLE IN SPECIAL REPORT HEALTH CARE Submit news items and photos to [email protected].