THE WORLD OF OILTANKING VOL. 25/2 AUGUST 2013 connections EDITORIAL CONTENTS

Contents

Collection of -PACIFIC 04 The course is set 06 New sphere of action connections EUROPE 14 Connections for better or for worse Oops! … We have done it again! Over the last 25 years, not only 16 Even more flexible! has the connections magazine 18 Small terminal with a powerful performance aimed at keeping clients and Collection of 20 Lifelike experience 18 colleagues of Oiltanking abreast SMALL TERMINAL of what is going on within the 21 Seal of approval Oiltankingconnections business world; it has 22 Old castle yields new insights also striven to entertain its readers in different ways, such as by providing themDaily with life interesting has not only become fast-paced but Paying homage to the loyal connectedness of 28 IOT successfully turns over a new leaf scientific factsalso and hyper-connected. figures, or However, as Jack our readers, clients and colleagues with our in the inviting them to Kornfield*follow historical writes: “When we get too caught magazine’s name and our aim to stay journeys, to participateup in thein cultural busyness of the world, we lose connected with all of you in the future, too — exchanges or shareconnection quirky trendswith one another — and ourselves.” of course, also emotionally — the theme of MIDDLE EAST 30 Firefighting Olympics in art or any otherSurrounded news thatby a multitude of technical this issue is fittingly “connections”. seems noteworthy.gadgets, All instantthese information systems and stories have madeaccess, up he definitelymany has a point. In order not I wish you happy connecting, NORTH AMERICA 34 United Bulk Terminals reaches full throttle connections’ issues,to get each too carefully absorbed, one option is certainly to 36 UBT's new stacker reclaimer stacks “packaged” in anseek artistic “disconnection” cover. — in other words, pause its way to the top Among these forvarious a moment,covers, take time to reflect and We take our hat off to … there are someeventually that resumethe or reorganize things. 39 30 connections’ team is particularly 40 Working where history is written FIREFIGHTING fond of — perhapsOne because pivotal aspectthey of our everyday lives is to dared to do somethingconnect emotionally, special to reach out and connect (“Yep, the treewith seeds people will — be a capability that is not only Carlin Conner People 10 We can, we care ... and connect knowledge added”), attemptedlauded somethingby marketing consultants to cement Managing Director Oiltanking GmbH & Places 24 Cultural Experiences | Latin America’s new (“Hooray, theand special improve coating customer relationships, but also interregional connections looks great”), meta verytight deadlinesimportant leadership skill and a key (“See, it all turnedingredient out fine in in the the human recipe for happiness. end”), or people supported the Leisure 09 It’s hip to be square team wholeheartedlyNow that our magazineand is turning 25 years old * Jack Kornfield, born in 1945, 13 Lexicon | Marine loading arm granted copyrightsthis year, we arethat experiencing another form of trained as a Buddhist monk in & Fun connections“emotional thought connection”.were Needless to say, we Thailand, Burma and India, is one Number | Turning 25 of the leading Buddhist teachers in 17 absolutelyare impossible delighted that,to after all these years, our the USA and has taught meditation Connections, connectors and connectees get. Somereaders of still these like to pick up the latest issue. all over the world since 1974. 32 covers are featured in 42 Sport | Running for a smile the current issue. 43 Sport | Sport written with a capital “S” Hopefully, you will in enjoy looking back as much as the team 44 Sport | Cricket fever at IOT IMPRINT connections Vol. 25/2/2013 Published by Oiltanking GmbH, Corporate Center, Admiralitaetstrasse 55, 44 has enjoyed collecting the Colorful connection 20459 , , www.oiltanking.com, Telephone +49-40-37099-485, Fax +49-40-37099-499 46 CRICKET FEVER stories for you down the years. E-Mail [email protected] Coordinator Gabi Wuestenberg, Manager Communications Editor Renate Eijkholt 47 Reader's Corner Design raz design, Hamburg Print BEISNER DRUCK GMBH & Co. KG, Hamburg Published Three times a year Copy Deadline vol 25/3 27.09.2013 48 Last but not least | Live connected! Print compensated Id-No. 1330126 www.bvdm-online.de CONNECTIONS 3 EDITORIAL CONTENTS

Contents

ASIA-PACIFIC 04 The course is set 06 New sphere of action

EUROPE 14 Connections for better or for worse 16 Even more flexible! 18 Small terminal with a powerful performance Collection of 20 Lifelike experience 18 SMALL TERMINAL 21 Seal of approval connections 22 Old castle yields new insights

Daily life has not only become fast-paced but Paying homage to the loyal connectedness of INDIA 28 IOT successfully turns over a new leaf also hyper-connected. However, as Jack our readers, clients and colleagues with our in the Middle East Kornfield* writes: “When we get too caught up magazine’s name and our aim to stay in the busyness of the world, we lose connected with all of you in the future, too — connection with one another — and ourselves.” of course, also emotionally — the theme of MIDDLE EAST 30 Firefighting Olympics Surrounded by a multitude of technical this issue is fittingly “connections”. gadgets, instant information systems and access, he definitely has a point. In order not I wish you happy connecting, NORTH AMERICA 34 United Bulk Terminals reaches full throttle to get too absorbed, one option is certainly to 36 UBT's new stacker reclaimer stacks seek “disconnection” — in other words, pause its way to the top for a moment, take time to reflect and We take our hat off to … eventually resume or reorganize things. 39 30 40 Working where history is written FIREFIGHTING One pivotal aspect of our everyday lives is to connect emotionally, to reach out and connect with people — a capability that is not only Carlin Conner People 10 We can, we care ... and connect knowledge lauded by marketing consultants to cement Managing Director Oiltanking GmbH & Places 24 Cultural Experiences | Latin America’s and improve customer relationships, but also a interregional connections very important leadership skill and a key ingredient in the human recipe for happiness. Leisure 09 It’s hip to be square Now that our magazine is turning 25 years old * Jack Kornfield, born in 1945, 13 Lexicon | Marine loading arm this year, we are experiencing another form of trained as a Buddhist monk in & Fun “emotional connection”. Needless to say, we Thailand, Burma and India, is one Number | Turning 25 of the leading Buddhist teachers in 17 are delighted that, after all these years, our the USA and has taught meditation Connections, connectors and connectees readers still like to pick up the latest issue. all over the world since 1974. 32 42 Sport | Running for a smile 43 Sport | Sport written with a capital “S” in Antwerp 44 Sport | Cricket fever at IOT IMPRINT connections Vol. 25/2/2013 Published by Oiltanking GmbH, Corporate Center, Admiralitaetstrasse 55, 44 Colorful connection 20459 Hamburg, Germany, www.oiltanking.com, Telephone +49-40-37099-485, Fax +49-40-37099-499 46 CRICKET FEVER E-Mail [email protected] Coordinator Gabi Wuestenberg, Manager Communications Editor Renate Eijkholt 47 Reader's Corner Design raz design, Hamburg Print BEISNER DRUCK GMBH & Co. KG, Hamburg Published Three times a year Copy Deadline vol 25/3 27.09.2013 48 Last but not least | Live connected! Print compensated Id-No. 1330126 www.bvdm-online.de 2 CONNECTIONS CONNECTIONS 3 Asia Pacific Asia Pacific

Got the green light A decorative symbolic train arrived in January in celebration of having secured all the necessary permits.

milestone in the terminal’s development. With eagerness and outstanding expertise, the Nanjing team successfully unloaded the methanol. Since then, there have been regular deliveries of railcars.

The state-of-the-art railway gantry comprises two tracks with loading and unloading racks and it can store and handle up to 34 railcars — that means it has a handling capacity of up to 9,000

Celebration The arrival of the very first railcar at the terminal in Nanjing in April was welcomed enthusiastically by Oiltanking colleagues and artistic performers.

a new chapter in the cooperation between the The course surrounding provinces and the land-locked north- western hinterland. The terminal is also capable of accommodating 30,000 to 50,000 dwt vessels at its April 3, 2013, was a special is set strategic location on the north bank of the Yangtze day for Oiltanking Nanjing, River. It is 01:27h at the ShanShan Station, Xinjiang Province, on . The very first train in On the right track With the state-of-the- March 26, 2013. A locomotive towing ten cars of methanol is Besides the railway facility, the course is also set the history of the terminal art railway gantry in operation, the terminal in ready to head to Nanjing, Jiangsu Province. It will take seven Nanjing is on course in its endeavor to establish for the next step in the further development of the arrived to unload ten cars of days to reach its destination. Sure enough, the train arrives on itself as a competent provider of liquefied terminal. After the completion of its expansion by methanol, thus marking the schedule in Nanjing at 09:10h on April 3. While a seven-day chemical logistics and storage services. 60,000 cbm due to be operational by mid-July trip may sound like a long time, the colleagues at the terminal 2013, the terminal will have 25 tanks with a total official opening of the state- had to wait two years to obtain the necessary permission to tank storage capacity of 139,000 cbm and one jetty of-the-art railcar loading and get the railway operations off the ground, during which time railcars per year for various producers, traders and end- with six berths. Last but not least, Oiltanking Nanjing unloading facility. the Nanjing team put all its strength and know-how into an users. The design of the unloading facilities is also has sufficient land and jetty capacity available for extremely difficult journey full of unanticipated challenges. geared towards the discharging of block trains and the expansion to meet future storage demands from existing loading and unloading of individual product cars. The and new petrochemical producers in the Nanjing As the Nanjing region is a vast methanol consumption area, gantry is connected to the railway system of the Nanjing Chemical Industry Park. the product is one of the main goods designated for the Chemical Industry Park (NCIP) and further to the Nanjing Railway Station. The symbolic arrival of a train national railway network. decorated with red flowers at the end of January 2013 was a happy occasion for our Oiltanking colleagues and guests, and The official commissioning of the loading and unloading there were loud cheers, plenty of pride and tears of excitement. facilities boosts the terminal’s flexibility and offers However, the arrival of the first actual train in April was a real significant additional value for our customers. It marks

4 CONNECTIONS CONNECTIONS 5 Asia Pacific Asia Pacific

2012. A few weeks later, Oiltanking Daya Bay managed to secure another long-term storage agreement with an important producer of poly(styrene-butadiene- styrene) (SBS). In order to store their feedstock, the of a third spherical tank was required.

The terminal in Daya Bay has a proven track record since it began commercial operations in 2006. It is the exclusive tank terminal operator in the Daya Bay Petrochemical Industry Park, where it also provides tailor-made logistical services for customers. In addition, Oiltanking is a majority shareholder in the public pipe rack company and managing partner of the public jetty business.

The construction of these spherical tanks did pose a challenge for the colleagues in Daya Bay. This type of storage container needs special expertise and New experience. Therefore, the employees from the engineering department in Daya Bay called on the help of their teammates in and Hamburg.

Spherical tanks are the preferred choice for liquids such as 1.3-BD sphere and C4 as they can withstand the products’ high pressure. The of action even distribution of stress on the sphere's surface, both internally With the and externally, generally means that there are no weak points, unlike cylindrical tanks. As they have a smaller surface area construction of per unit volume than any other shape of vessel. The three spherical tanks quantity of heat from warmer surroundings to the liquid which are scheduled for stored inside is less than that for cylindrical storage tanks. commissioning in the last quarter of 2013, Oiltanking A team of five completed the basic engineering as Daya Bay is facing new well as the hazard and operability analysis, and successfully carried out a peer review session in challenges from both an engineering and a For Oiltanking Daya Bay, 2013 started off as well as weather outlook. the previous year finished. At the end of 2012, it concluded Status meeting Engineers a long-term storage agreement for C4 feedstock for the of the Oiltanking Corporate Center and Oiltanking Asia biggest manufacturer of sec-butyl acetate (SBA) and Pacific together with their isopropyl acetate in China. The construction of two 3,000 Chinese colleagues during a cbm spherical tanks already commenced in December recent visit to the Oiltanking Daya Bay construction site.

6 CONNECTIONS CONNECTIONS 7 Asia Pacific Reader’s corner

It’s hip to be All-round perfection The pressure of butadiene gas is so high that it has special storage square requirements, this is where spherical steel tanks come in. Nowadays, small black and white square boxes seem to be cropping up all over the place. These so-called Quick Response (QR) Codes (internationally standardized under ISO 18004) are cell-phone readable bar Singapore. Both Oiltanking Asia Pacific codes that can store much Engineering and the Corporate Engineering Waste more information than the Department in Hamburg will continue to Water standard bar codes, namely up to 4,296 retention assist and oversee the project until its Drumming pool alphanumeric characters or 7,089 numeric No longer with(out) completion. However, the biggest challenge Station characters. Invented in Japan and originally it?! Quick Response is yet to come! While the team has no designed for industrial use, these two- Codes (QR Codes) can be problem tackling engineering questions, dimensional digital images now play an seen almost everywhere but in the ever changing digital they still have to brave the weather. By the important role in consumer information and world new possibilities are end of March, the monsoon season is already advertising all over the world. They are used in already emerging. into full swing and the typhoon season is still all kinds of places: on train tickets, in restaurants, to come in the second half of the year — in museums or even on coins, such as the Royal Truck definitely stormy waters, which the team will Loading Spherical tanks Dutch Mint, which issued two new coins in honor of its building’s have to brace itself for as the three new bay 100th anniversary — a silver EUR 5 coin and a gold EUR 10 coin — on tanks are due to be commissioned in the last June 22, 2011. quarter of 2013. Fire Now readers of the connections magazine can also obtain more and water tank up-to-date information with the paper-based hyperlink that connects the physical world with the online world. In keeping with our theme of the “lexicon” (see page 13), you will find an animated film that demonstrates how a marine loading arm works, including the activation of an emergency quick release coupling. For the future use of QR codes in Just scan it general, you can see if invisible ink and Get connected and augmented-reality apps will “disconnect” watch the Oiltanking Construction scope the use of these “clunky codes”, as some image film. Besides the three 3,000 cbm international marketing analysts predict. spherical tanks (marked in purple), a fire water tank of 3,000 cbm (marked in blue) and a wastewater retention pool (marked in green) are to be added.

8 CONNECTIONS CONNECTIONS 9 People & Places People & Places

Oiltanking has various departments, each and every one of which is crucial for a smooth and satisfactory work process. Within the departments, colleagues are responsible for different tasks and projects, make decisions independently and have their own expertise. In a decentralized and geographically dispersed organization like Oiltanking, exchanging and retaining knowledge and know-how is paramount to maintaining the company’s competitive edge. Knowing the importance of this, the company implemented WebOffice 2.0 at all Oiltanking subsidiaries worldwide in the fall of 2008. Almost five years on, it is time to take stock of how this administrative and knowledge-sharing tool is accepted and used within the company.

While preparing this issue of useful features such as mass mailing, work connections, some in-depth information was flow, document history, Excel export and an needed about loading arms, for example (see individual newsletter. In addition, it saves also page 13). After a phone call with an space on the local computer hard drive and engineering department and a follow-up email, email account as the documents are saved on the desired details were accessible … on the server. Access is granted individually by WebOffice! In today’s fast-paced and the author of a document and related to the increasingly globalized world, information and user profile of everyone where the function, knowledge seem to department, location be just a click away. and profit center are Yet the trick is to Sharing information is set up. know where to click. Since the end of exponential as WebOffice 2.0 is We can, we care 2008, Oiltankers made up of five main Lifelong learning! The around the world separate pieces of databases: external WebOffice team strives to have had a helpful contacts, internal and connect communicate the use of information can be vital tool at hand to tackle contacts, documents, WebOffice 2.0 and its benefits to colleagues worldwide the knowledge- for the big picture. projects and, for (from left: Christian Sowada, sharing issue: sales people, Oleksandr Siromakha, Susan WebOffice 2.0. inquiries and knowledge Condron, Martin Trautmann, Unlike its predecessor, WebOffice 1, this tool contracts. An online version (read-only mode) Stefanie Braun, Stephan has been fully developed and built internally for smartphones, tablets and computers is also Günther, Dario Di Luca and Thomas Thämlitz). to meet the needs of the company’s line of available for this tool, which means you have business but also the individual requirements access to all documents and contacts while of its users. Indeed, the initial WebOffice team traveling or at home. It also shares knowledge of six colleagues with different professional with other Marquard & Bahls companies that backgrounds (IT, commerce and have their own WebOffice databases linked to administration) has succeeded in creating a the Oiltanking databases (e.g. Skytanking, tool that is a cluster of databases on one Mabanaft and Marquard & Bahls platform based on the Lotus Notes environment Administration). where documents can be created, stored and shared both locally and globally. It has a lot of Given these advantages, unsurprisingly the

10 CONNECTIONS CONNECTIONS 11 People & Places LEXICON

Important connection A marine loading arm is a construction of articulated steel pipes that connects a tanker to the terminal (here the Oiltanking number of users and documents shared has grown Their project files are still available for others to use.” Also, jetty in Sohar, ). enormously following the implementation of WebOffice the WebOffice team is constantly developing new features, Marine 2.0. Reviews and surveys reveal that colleagues mostly solving existing problems, fixing errors and implementing use it for research. user suggestions, thus upgrading the world of WebOffice on a regular basis. The WebOffice team, which currently consists of eight loading people, is more than eager to assist with training sessions With this permanently improved administrative and and do presentations, and make available the WebOffice technical support, and the steadfast commitment to raise brochure. They also have regular meetings with Ramona awareness of the benefits of knowledge-sharing, Steffi is arm Röpke, Marquard & Bahls WebOffice Coordinator, with confident that, sooner or later, colleagues all over the whom they share experiences from other Marquard & Bahls world will highly value WebOffice 2.0. companies, true to the motto “stronger together”. Moreover, there is a helpdesk email inbox for WebOffice problems and queries, which can be reached at weboffice. [email protected]. Users can also relax in terms of Imagine a ship or a barge which losing data as WebOffice saves data on the subsidiaries’ is moored securely alongside a local servers and is backed up with the aid of the server at jetty due to the dynamics of the the Head Office in Hamburg, Germany. As Steffi explains, changing tide and the weather “You can still locate information from colleagues who have conditions, the vessel follows these changed location, retired or left the company, for instance. movements. The prickly question is how to transfer bulk liquids from the tank terminal to the vessel (and vice versa) given these conditions. To secure a connection marine loading arms are used. Able to handle both liquids and gases, the loading arms are particularly useful for transfers at higher loading rates (>500 cbm/h) empty with pumps. Last but not least, depending on the and pressures. product to be handled and the expected maritime and/or Looking for something? weather conditions, loading arms can be equipped with Administration and knowledge- Although the arms can especially be tailored to the emergency breakaway couplings that prevent any sharing is made easy for Oiltanking different circumstances at the port where they are spillages or environmental hazards in the event of an colleagues with a filter search tool in WebOffice 2.0. installed (e.g. vessel size, cargo flow rate, jetty design, emergency. required operating envelope), one thing all loading arms have in common is that they are equipped with an articulated pipe system with rigid piping and swivel joints which enable them to follow the movement of the vessel moored Simply scan it Find more information alongside. and see how a marine loading arm works. Many loading arm systems feature quick- (By courtesy of Emco connect/disconnect fittings, which Wheaton GmbH) significantly reduce the connecting/ disconnecting time. Gasket arrangements are required to provide a secure seal on the ship’s manifold flange. Before the loading arm is disconnected, it needs to be drained. Most loading arms can be stripped

12 CONNECTIONS CONNECTIONS 13 Europe Europe

The Central Europe Pipeline System (CEPS) is one of the most complex and Versatile and valuable The extensive pipeline connections for refined products in the world. Originally CEPS is a state-of-the-art, high- intended for military purposes, it is also used commercially with strict pressure pipeline network that is used commercially while guaranteeing a safeguards, supplying jet fuel to several major European civil airports. The priority supply to military forces. Oiltanking terminal in Honau also plays an important role.

for better or for worse Complex connection The CEPS covers a distance of approx. 5,100 km linking , France, Germany, Luxembourg and the . Crucial role The tanks at the Oiltanking terminal in Honau are almost full thanks to the CEPS, securing the supply and sufficient storage of Jet-A1.

The Oiltanking terminal in the of pipeline with diameters ranging peaceful town of Honau is right on from 6 to 12 in (30.4 cm). This the doorstep of the Rhine River and network links 34 NATO depots the picturesque Black Forest. So, at (offering a total storage capacity first glance you wouldn’t necessarily of 1.1 million cbm), military and Constance area. Over the years, it has associate the terminal with the civil airfields, refineries, civil also greatly contributed toward military or NATO. And yet it was initially designed in 1972 depots and seaports situated in the host countries guaranteeing supply. as an emergency supply site for times of crisis in Germany. (Belgium, France, Germany, Luxembourg and the While it also provided storage capacity for customers from Netherlands). The main feeder routes are: The supply of jet fuel to major European well-known oil companies, the terminal primarily civil airports, such as in , accommodated the demand of the German Armed Forces,  Marseilles – Lyon – Langres – Nancy – Zweibrücken Brussels, am Main, Luxembourg the US Army and the German National Stockpiling  Amsterdam – Liège – Trier – and Zurich, makes up a considerable Agency (EBV — Erdölbevorratungsverband).  Le Havre/Dunkirk – Cambrai – Aachen/Reims – Berfort part of the volume pumped. Here, the Oiltanking terminal in Honau serves as a It is also conveniently located in close proximity to the When Oiltanking Honau celebrates its 40th birthday this perfect basis for the distribution of jet CEPS, which NATO built between 1958 and 1989 to meet year, it can pride itself in having doubled its tank capacity. fuel in southwestern Germany and the operational requirements in central Europe in times of This is partly due to good contacts with SAGESS (Société northeastern France. In 2010, the tank peace, crisis and conflict. Europe was still at the height of Anonyme de Gestion de Stocks de Sécurité), the French storage capacity was increased by the so-called Cold War at that time. The CEPS is able to National Petroleum Stockpiling Agency, on behalf of which another 130,000 cbm to accommodate provide the military with fuel for aircraft and ground the terminal has dedicated more tank storage for Jet-A1 the demand for sufficient quantities of vehicles as and when required, depending on the current for France over the years. It has grown into a competent Jet-A1. Now the tanks are almost full military situation. The network comprises some 5,100 km and reliable service provider for distribution in the Lake thanks to the CEPS. Photo: courtesy of CEPS Programme Office

14 CONNECTIONS CONNECTIONS 15 734094545239523082 Europe Leisure & Fun 403479234802340823 840238042480524805

“Here and now” The tank terminal’s 248602486024680246NUMBER facilities are state-of-the-art — including the new office building, which was fitted with solar panels to generate power and heat. 802468024473462345 Even more flexible! 784025072358249502Turning Patience pays off: On March 13, 2013, the Oiltanking tank terminal in , Germany, was given permission for the early start of construction to add 2,500 cbm 935802357023758245 for biodiesel, thus increasing its flexibility to accommodate its customers’ needs. 38 A healthy dose of patience does pay Nevertheless, patience was called for when off. After all, during floods all you can do, it came to obtaining planning permission for 823507235087230750 What’s in a number? For some people, numbers apart from “adopting the proper safety the scheduled expansion of the 35,000 cbm don’t mean very much25 and are merely considered as a measures”, is “wait” for the rain to stop and tank terminal for the storage of a wide guide to stick to a certain speed limit, meet deadlines or the masses of water that have burst the range of different products: gasoline, diesel, see how much something costs. For others, however, banks of the Rhine to subside. However, heating oil and biofuel — not to mention 582375235976956892they mean a lot, symbolizing a certain age or misfortune Oiltanking Duisburg being located right on bunker oil from the Port of Duisburg. But and luck. Take the number 25. You’ve been married for the river also has advantages for the the building authority was simply over- 25 years and want to make a film? If you use the PAL terminal. As the Rhine enjoys the same stretched. Nonetheless, once the permission video standard, your silver wedding will be recorded at strong draft from Holland and Belgium to for the early start of construction had finally a 25-second frame rate. In science, 25 is the atomic Duisburg, it can also be used in low waters, been granted on March 13, 2013, the building 734094545239523082number for manganese, which is essential in the which means that ships weighing up to work on the additional 2,500 cbm tank for production of iron and steel and mathematical importance 5,000 t from the ARA region can also moor. biodiesel could immediately get underway. of the number as 25 percent is a quarter. In sport, a As Oiltanking Duisburg is the first tank The start-up is scheduled for early 2014. And quarterback is an important position in American and terminal upstream from the German/ the positive thing is that at least the 403479234802340823Canadian football, so named because the player was What started out in the early days as a Netherlands border, the vessels are mostly colleagues do not have to wait for customers. originally positioned between the forwards (now the small color leaflet of one or two pages lightened, i.e. a partial quantity is pumped The tank terminal - even though it is one of offensive line) and the halfbacks. In baseball, 25 is has blossomed into an impressive “In the early years” Oiltanking has been out of the ship and the subsequent tank the smaller ones within the Oiltanking world typically reserved for the best slugger on the team. magazine that is published three times operating the tank terminals are supplied with the remainder. - is expected to turn the tanks once a month. And what about India’s national board game, Pachisi? a year in three different languages terminal in Duisburg since If that doesn’t spell flexibility! 840238042480524805The name comes from the Hindi word pachis, which and distributed to Oiltanking’s clients 1981, which it bought in means 25! and colleagues around the world. By 1993 after its ten-year the way, we are proud to say that 75 lease expired. Naturally, this year the number 25 has a special meaning colleagues have already been with 248602486024680246for connections, too: It is celebrating its 25th birthday! Oiltanking for 25 years and more! 802468024473462345 16 CONNECTIONS 784025072358249502CONNECTIONS 17 935802357023758245 823507235087230750 582375235976956892 Europe Europe

With a terminal capacity of 19,000 cbm, the twelve-year- old terminal in Varna, , is one of the smallest among the 73 of Oiltanking terminals around the world. Nevertheless, the facility plays a vital role in the country’s Small copper-processing market. terminal with a

What do you do when your sink or shower drain gets To meet the increase in demand, Oiltanking Varna has clogged? You probably know that a drain cleaner can developed an extensive maintenance program to keep powerful help get rid of soft obstructions. But did you know that the infrastructure and equipment in perfect one of the substances is sulfuric acid? This shape. Oiltanking and Aurubis are performance chemical has a wide range of applications, negotiating the future development of the which include — apart from domestic acid terminal by adding additional tankage and drain cleaners — various cleaning agents and a railcar unloading facility. electrolytes in lead-acid batteries. It is also used in the chemical industry for fertilizer manufacturing, pigment production and mineral processing, to name just a few. Sulfuric acid is a pungent-ethereal, colorless, The Oiltanking terminal in Varna, oily liquid and an important Bulgaria is specialized in handling by-product of copper sulfuric acid, which is an smelting produced from the important by-product of copper reaction of sulfur trioxide and water. smelting. Oiltanking gets the sulfuric acid from the Aurubis plant, the largest copper producer in Europe and the world leader in copper recycling. It is delivered to the terminal by railcars and is shipped out by sea-going tankers or via a 600-meter-long pipeline. Since the terminal started its operations in September Copper 2001 with two tanks, one more was added in 2003 (each The reddish metal with a bright metallic shine is 6,000 cbm), the annual throughput has seen a constant sometimes found in the form of nuggets, but it is increase. After only two years, the volumes were above mostly obtained by smelting copper ore. It is still the the design level of processing 550,000 metric tons of third most important industrial metal after iron and sulfuric acid per year. After the throughput reached a aluminium. Bulgaria is one of Europe’s largest copper record in 2005 with 800,455 metric tons, the success producers. story has continued uninterrupted. The first months in 2013 have been the busiest for the terminal so far: Compared to the previous year, the throughput soared by 34 percent and is expected to climb above 1.2 million metric tons, more than twice the initial design volumes. Correspondingly, the number of discharged railcars also went up by 33 percent while the volumes loaded onto tankers have almost doubled.

High potential The terminal in Varna might be one of the smallest Oiltanking terminals but it has been powerful from day one. 18 CONNECTIONS CONNECTIONS 19 Europe Europe

On May 2, 2013, the Oiltanking Management Team and colleagues from Seal of approval the Operations Department attended a simulator course on berthing vessels On April 11, 2013, a case of “unauthorized access” was recorded on one of the CCTV at the Mediterranean Maritime cameras at the Oiltanking terminal in , Estonia. Once the “intruder” had been Research and Training Centre spotted, delicate handling was called for. (MMRTC), in Valletta, Malta — definitely an enriching experience. Following months of heavy snowfall, the extreme contrary: It bared its teeth, hissed and was poised to cold temperatures eventually went up in March 2013 in defend itself. About 45 minutes after the “discovery of the Tallinn, Estonia, and the only reminders of the long winter day”, the colleagues managed to guide it back to its natural season were snow heaps — no longer bright white but dark habitat, with lots of care and patience. There, it fled to a grey from the dirt. Were it not for the watchful eyes of a floating piece of ice, where it was left to its own devices. truck driver from Statoil on his way to the loading area at Lifelike the Oiltanking terminal in Tallinn, one little grey “bundle” These mammals can be found on both sides of the North could have been mistaken for one of those muddy snow Atlantic Ocean while an isolated population exists in the heaps from afar. But when the vehicle neared the mound, Baltic Sea. Here, the quantity of grey seals saw an increase experience it started to move. Realizing it was an animal, the driver of eight percent between 1990 and the mid-2000s but has managed to swerve round it and informed the terminal remained the same since 2005. Its thick, insulating layer of staff. It turned out to be a young grey seal (Halichoerus blubber and waterproof fur allows it to survive in water Gusts of wind, rain, currents, rough seas, swell, poor Tanker Training Programme (Liquefied Gas). It provided a grypus). Seal pupping season is typically in full swing in temperatures so cold that a human being would perish visibility, night or day … you name it — the Simulator at the holistic insight into the safe handling of liquefied gas the Baltic Sea from late February to early March so the within minutes. It is for these very useful features that MMRTC challenged twelve colleagues from Oiltanking Malta cargoes, and other aspects that make such operations safe pleasant surprise was a cute little pup with a fluffy baby man has been hunting the grey seal for thousands of years. and five pilots from Malta Maritime Pilots Co-operative Ltd. for the terminal, the ship, and pollution prevention during coat. with all kinds of elements during the joint exercise. The cargo operations. The program was a follow-up on an This was the first ever meeting of its kind at the terminal. MMRTC, the training institution founded by the Malta earlier course called Tanker Familiarization and Oil After having talked to the terminal HSSE manager, Piret Although it was only a brief encounter, the colleagues still Maritime Pilots in collaboration with the City of Glasgow Specialization, which was attended by some Oiltanking Ounap, the decision was taken to contact the local rescue affectionately talk about “their” seal. Life is not easy for College, recently opened its doors. The center’s primary employees in 2012. To celebrate the successful completion services, who said it might go back “home” on its own grey seal pups — for various reasons, about 30 to 50 objective is to train Marine Pilots and conduct risk of the training and boost teamwork between the pilots and accord. However, as the seal pup clearly had no intention of percent of them die before their first birthday. So let’s hope assessments for local and foreign ports. It also offers Oiltanking Malta, the award ceremony was held in the budging, the Oiltanking colleagues decided to direct it this little fellow is as fortunate in its future as it was at the hands-on ship-handling simulator training. Oiltanking same room as at the Simulator where the candidates carefully back to the sea on their own. Naturally, it tried to terminal and can enjoy a healthy grey seal’s lifespan of Malta decided to participate in a tailor-made training happily received their certificates of attendance. get away from them, but when they got too close for between 26 and 38 years. program for its operational employees at the MMRTC. comfort it certainly was not shy or frightened. Quite the Using the Simulator, the attendees were able to operate The way was paved for the cooperation between Oiltanking and berth tankers from a real “bridge” at a 3D animated and the MMRTC in April this year when key operational depiction of the Oiltanking Malta terminal. Unperturbed by personnel from Oiltanking Malta took part in the Specialised the different conditions and with the assistance of colleagues controlling the tugboats from a separate room, the captains were able to complete the task rapidly without the need for park sensors. The general consensus was that the various scenarios were so amazing and realistic that people completely forgot that it was only a simulation exercise — a great experience that not only enhanced personal awareness but was motivating as well.

What a pleasant surprise but welcome A grey seal pup found its way to the Maximum attention The Management Oiltanking terminal in Tallinn by slipping Team and colleagues from the Operations under a car gate next to the seafront. Department of Oiltanking Malta attended a simulator course on berthing vessels.

20 CONNECTIONS CONNECTIONS 21 Europe Europe

Oxford, was particularly well-received. The Where are we economist, whose research interests include heading? Dieter energy, utilities and the environment, shared Robin Helm, a professor of energy his views with his audience on the new energy policy at the landscape and its potential consequences for University of Oxford energy companies. After this insightful talk, and a fellow in the participants broke off into smaller groups economics at New to confer about the possible impacts of these College, Oxford, Grandeur The gave an insightful developments on the company’s business. At magnificently restored presentation as baroque Castle Bensberg, the end of the meeting awards and prizes guest speaker. Bergisch Gladbach, were presented. The HSSE Awards 2012 for provided the perfect Best Performance went to Logística de Químicos setting for an intense and valuable meeting. del Sur in Matarani, , and Best Improvement was awarded to Oiltanking , . For excellent knowledge-sharing several WebOffice awards were handed out for

the Best WebOffice User (Christina Schwab, picture: courtesy of Professor Helm Johan de Nijs), Best Profit Center (Oiltanking Ebytem, Oiltanking Singapore), and Best Inquiries & Contracts (Oiltanking Stolthaven Antwerp, Wesley Garland).

Old castle yields new insights picture: courtesy of Schlosshotel Bensberg

This year, 120 colleagues from the world of Oiltanking and Marquard & Bahls met at Castle Bensberg near Cologne, Germany, at the end of April to exchange experiences, gain new insights and cultivate contacts.

Nestled in beautiful surroundings with a the priorities, aims and strategy for the coming years. The time is ripe breathtaking view of Cologne Cathedral is one of the After the productive morning session, the participants Lively discussions and most stunning baroque castles in Europe, Castle had the opportunity to explore the city center of Cologne sporting activities in Bensberg. The historic building was this year’s venue for by bike, visit the major tourist attractions this fascinating an exciting atmosphere the Oiltanking Spring Meeting — an annual event where city has to offer and sample the local food and drink. The helped create a Oiltankers from numerous subsidiaries and the city tour included some exciting outdoor activities, where friendly and interactive atmosphere. headquarters in Hamburg, as well as colleagues from the colleagues had the chance to demonstrate their great Marquard & Bahls, meet to stimulate fresh ideas, discuss team spirit, responsiveness and creativity they are well- current topics, exchange experiences, and cultivate known for. contacts and connections. Starting on April 23, 2013, the colleagues spent two interesting days together and were On the second day, colleagues from different regions and able to strengthen their relationships even further. departments gave information about the highlights and important projects. The address by Professor Dieter On the first day of the meeting, members of the Marquard Robin Helm, a professor of energy policy at the University & Bahls board presented last year’s results and highlighted of Oxford and a fellow in economics at New College,

22 CONNECTIONS CONNECTIONS 23 CULTURAL EXPERIENCE CULTURAL EXPERIENCE

PANAMA VENEZUELA “It is no mystery to anyone that we are culturally different people and, in my case, having to live with that difference has been most enriching.”

Johanny Tovar

When working for an international company like Oiltanking with terminals in over 23 countries, it is safe to say that colleagues sometimes All around the world, Oiltankers get transferred to a new location. Nevertheless, the number of so-called live and work outside their PERU expatriates (people who live outside their native country) is particulary high in Oiltanking’s subsidiaries in Latin America. Currently, 17 colleagues are countries of origin. However, in living and working abroad on the continent. Some of them have even moved Latin America the number is several times. especially high: 17 colleagues have When asked to comment on their experiences, naturally the colleagues came up with changed countries within the last very different answers. But Carlos Rivero, Gonzalo Aispuro, Grover Leiva and co all years, creating a vast network of agree on one thing: you only stand to gain from living and working abroad. “Not living interregional connections. in your home country is challenging, exciting, sometimes even frustrating but, all in all, a really enriching experience both personally and professionally,” Alvin Anaya explains. Luis Osorio adds that it is part of the adventure to first identify and then learn to live with the cultural and historical differences of each new location, a process that is Latin America’s easier in some cases than in others. interregional Alfredo Lafuente, Project Manager, Bolivia  Brazil Alvin Anaya, Terminal Manager, Bolivia  Panama Andrés Bereilh, Managing Director,  Peru Carlos Rivero, HSSE Coordinator, Bolivia  Panama connections ARGENTINA Claudio Gonzalez, Construction Manager, Argentina  Colombia CHILIE Gonzalo Aispuro, Manager Finance & Administration, Argentina  Panama Grover Leiva, Project Manager, Peru  Panama Johanny Tovar, Engineer in Operations, Venezuela  Argentina Leddy Evangelista, Manager Business Development, Venezuela  Argentina Lo Vanhaelen, Managing Director, Belgium  Colombia Luis Osorio, Commercial Manager, Bolivia  Colombia Mario Ynga, Manager Operations, Peru  Panama Mauricio Orias, Operational Adviser, Bolivia  Colombia Mauricio Prudencio, Profit Center Manager, Bolivia  Brazil Roger Porteles, Chief Project Engineer, Venezuela  Colombia Ronald Franco, Project Engineer, Bolivia  Colombia Valeria Schwenk, Project Coordinator, Bolivia  Brazil

24 CONNECTIONS CONNECTIONS 25 Culture Experiences CULTURAL EXPERIENCE

“Working abroad is an eye-opening “You aren’t like experience and pushes you out of the box.” a tourist — you really do get to Mauricio Orias know how the people think and learn about Another aspect that facilitates integration and their lifestyle.” adaption to a new environment — at least workwise — is that colleagues remain in the Leddy Evangelista “Oiltanking world”. Mario Ynga hits the nail on Posting in Panama Also in Colón colleagues unanimously agree that the head when he says: “Being abroad, you one stands to gain a lot from working abroad (from left: Alvin Anaya, Grover Leiva, Carlos Rivero, Gonzalo Aispuro, Mario Ynga). have to adapt — that’s it. Luckily the application of Oiltanking’s norms and principles are valid at all its terminals.” A pleasant work environment and strong sense of togetherness In the best case scenario, no adaption or hardly any is few years. Therefore, colleagues were asked to move to or also aid integration — like in Cartagena, needed, as with Valeria Schwenk. She comes across a lot within Latin America because of their specialist knowledge Colombia, where Ronald Franco describes the of cultural similarities in Brazil to the ones she grew up or background, which was needed to establish and/or working atmosphere as excellent, emphasizing and lived with in Bolivia. However, as Roger Porteles quite support the local project team. This included a whole the friendship among his colleagues. One of rightly points out, living abroad is a great opportunity but spectrum of positions ranging from administration and them is Lo Vanhaelen, who adds: “I have also has its drawbacks, such as not being able to see engineering to management functions. discovered and experienced a lot, including Cooperation in Colombia Colleagues get along well not family members and friends because of long distances. the teamwork approach from different cultural only in the office but also in their private lives (from left: Luis One helpful feature of the continent is the common angles, that basic values like respect and Osorio, Mauricio Orias, Lo Vanhaelen, Roger Porteles, Ronald While Alfredo Lafuente aptly calls the whole experience of language. Apart from Brazil, where Portuguese is spoken, honesty are universal and the painstaking Franco, Claudio Gonzalez). living abroad “una mezcla de emociones” (a mixture of all the “Oiltanking countries” are Spanish-speaking. aspect of the way Oiltanking does business is emotions), Claudio Gonzales thinks of it as “testing how However, “ten cuidado” (be careful)! This does not mean quite unique." much you know about yourself above and beyond work.” that they always use the same words, though. While In light of all this, his colleague Mauricio Prudencio has strawberries are called “frutilla” in Argentina, other Latin some sound advice: “As all processes involving change American countries refer to them as “fresa”. Coming from While the connections created through these have complications at the outset and require some time Peru, you will also struggle to find pimiento in Argentina intensive experiences bring benefits for the for adaptation, mainly for the family, having a positive and — but ask for “morrón” and bingo, you’ll get bell peppers! colleagues who relocate, the local colleagues proactive attitude is paramount.” That’s “chevere” (cool), isn’t it? Oh, by the way, this can also participate in and enhance their expression is specially common in Venezuela but unheard intercultural competence. The close-knit Alfredo Lafuente Andrés Bereilh Mauricio Prudencio of in Argentina … Colleagues working abroad have all cooperation between the countries in Latin The first “wave” of interregional moves was initiated due encountered funny and at times embarrassing situations America also enables Oiltanking operations in to the shutdown of the Oiltanking operations in Venezuela like these. But this all adds to the adventure of living and several ways. Not only does it lead to a direct and Bolivia in 2006 and 2008 respectively. For some working in a foreign country! That said, the common information transfer but by creating a network colleagues who had been working there, new positions language is one of the main reasons why moving within between the countries, a continuous were found within Oiltanking in Latin America, which the region is remarkably attractive. It not only helps in the improvement can be achieved through the meant having to leave their home country. New projects interaction with colleagues but also when talking to clients. exchange of know-how. This gives the company materialized and Oiltanking has expanded existing sites Moreover, it also makes it easier to relocate the family. a key competitive advantage. and added new terminals in Latin America over the last Johanny Tovar Leddy Evangelista Valeria Schwenk

26 CONNECTIONS CONNECTIONS 27 India India

successfully A rack of arms Each and every IOT turns over product has its own loading arm. a new leaf in the

Middle East By October 2012, IOT had landed a contract to provide EPC services for this terminal in the face of a competitive bidding process. Valued at AED 270 million (US$ 73.5 million), the contract is another success story after IOT’s project in Oman. The IPTF project comprises 16 product storage tanks and a fire water tank with a total capacity of 333,000 cbm. The scope includes mechanical and piping work, storage tanks and pressure vessel work, civil and structural work, electrical for a joint venture between Saudi Aramco and Sumitomo work, instrumentation work and the installation of a Chemicals. It involves the EPC of 53 storage tanks at the The successful completion of the tank farm expansion project for Oiltanking Odfjell in firefighting system. Petro Rabigh II project site in Saudi Arabia. Sohar, Oman paved the way for IOT to establish a firm footprint in the Middle East region The tight deadline of 17 months, tough conditions at the Jabal EILIOT not only met the very challenging deadline with two more projects — in the (UAE) and Saudi Arabia. construction site including a series of government of putting forward the bid, but following a series of approvals and stringent HSSE and quality standards discussions, after which Petrofac won the contract, it was make this a challenging project, which IOT is more than also awarded the EPC contract for 14 stainless steel The Middle East, Africa and Central Asia have Jabal EILIOT in October 2012 and January 2013 ready to take on. storage tanks (Package I). The project has a timeline of substantial oil and gas reserves and are pursuing respectively. 16 months and also includes the option of another 39 ambitious development projects. This provides many Kick-starting operations in Saudi Arabia tanks. opportunities for IOT in its core areas of engineering, Major opportunity in UAE procurement and construction (EPC) of storage tanks and On January 30, 2013, Jabal EILIOT marked its entry in This has opened many doors for Jabal EILIOT for future terminals, upstream and downstream projects and EPC In January 2011, IOT was approached by the Fujairah- Saudi Arabia’s difficult market with its first commission projects with established operators and the company’s for projects in the industry and infrastructure sectors. based Primestar Energy trading group to carry out a worth SAR 61 million (US$ 16.3 million), which was performance in terms of this contract will go a long way Detailed pre-planning brought IOT success while working feasibility study for an project that was secured despite some stiff competition and time pressure. toward enhancing the positive impression it has made on on the expansion project for Oiltanking Odfjell's storage envisaged by Primestar through a joint venture with It all began in late 2011. IOT’s regional office in Dubai the Saudi Arabian market so far. and tank terminaling facilities in Oman. It also enabled IL&FS Maritime Infrastructure Company Limited in India. was keen on participating in regional contracts being the company to gain experience and win more projects in In March 2011, IOT handed over the results and the joint pursued or won by the UAE offices of global EPC companies the Middle East region. It was on the back of this venture was founded as IL&FS Prime Terminals FSC Petrofac and Saipem. Appreciating IOT’s EPC expertise, successful project that IOT secured two further contracts: (IPTF) to build an oil terminal in Fujairah, UAE. Petrofac Sharjah appointed Jabal EILIOT in September in the UAE and in Saudi Arabia through its joint venture 2011 to support them in a bid that was to be submitted

28 CONNECTIONS CONNECTIONS 29 Middle East Middle East

Evidently, the teams enjoyed the came in first, second and third practice sessions as much as the places were awarded trophies, tournament itself. It strengthened medals and prizes. their spirit of camaraderie even further and gave the team members While adhering to the aim of the the chance to make the most of Olympic Movement and encouraging their collective strengths and work mutual understanding in the spirit Precision, power and pumping All three on areas in need of improvement. It of friendship, solidarity and fair capabilities were required during the “1 ½-inch broken hose replacement with ladder climb” event. was truly a festive activity for all play, Star Energy Oiltanking intends and even the people who did not to amend one rule of the games, take part were very excited to however. Quite simply the plan is watch the adrenalin-fueled not to wait for four more years but competitions. The goal of each make the Firefighting Olympics an exercise was to hit the target and annual HSSE event at the terminal achieve the best time, whereas the in Jebel Ali as it offers a solid team standings were determined by platform for potential continuity Firefighting the total time it took to complete all and expansion. Olympics three events. All the winners who Win-win situation All the participants won an award but the real victory was to be found in the increased camaraderie and team spirit that resulted from such a sporty day.

March 7, 2013, was an historic day While the rest of the world has to wait until 2014 to for Star Energy Oiltanking Jebel Ali, watch the next Winter Olympic Games in Sochi, Russia, 35 colleagues hosted their own “Olympics” at the terminal United Arab Emirates, as the terminal in Jebel Ali in March 2013. The half-day tournament held its first ever Firefighting featured three teams from the Operations, Maintenance "Olympics". True to the motto of the and Administration departments while the management team shared roles such as tournament organizers, Olympic Movement*, the event took marshals and judges. The colleagues were assigned to Ain’t no stopping them place in a spirit of friendship and the blue, green or yellow team and competed in three During the “obstacle course relay” event, the colleagues offered colleagues the opportunity to events: had to demonstrate their flexibility and foresight. show off their outstanding skills and 1) 2½-inch diameter broken hose replacement stamina. 2) 1½-inch diameter broken hose replacement and ladder climb * The goal of the Olympic Movement is clearly defined in the 3) Obstacle course relay. Olympic Charter: “The goal of the Olympic Movement is to contribute to building a peaceful and better world by educating young people through sport practiced in accordance with The aim of the event was to boost firefighting skills and Olympism and its values." (Olympic Charter, 2011, Rule 1) promote safety awareness and teamwork among the terminal’s personnel.

30 CONNECTIONS CONNECTIONS 31 Leisure & Fun Leisure & Fun

Connections, Missed Connection(s’) connections? generation

connectors Not an issue of our A generation averages about 25 years — connections magazine, of which is precisely how old connections will course (perish the be this year; a period that has seen a new and connectees thought!). We mean people generation of Oiltankers come into the who have lost touch. There world. And, as the picture of some young Why was Oiltanking's magazine called "connections" Picture: courtesy of Sophie Blackall are all sorts of missed Oiltankers shows, it is never too early to when it was launched 25 years ago by Adrian de Monchy, connections, but none of make your first connections. Generations them are more dramatic are often named after major current events, former President Oiltanking North America as well as the than those associated with like the “Lost Generation”, “Baby Boomers” spiritual father of connections? In hindsight, it is difficult romance. Publications and or “Generation X”. Iggy Pintado, a to say but in a world that is increasingly becoming websites can help people to seek out their missed Philippines-born Spanish-Australian author connections. Sophie Blackall, an award-winning American and marketing expert, coined a new term in connected, the name seems more fitting than ever. It is illustrator, has turned some poignant situations based on 2009: the “Connection Generation”. It is a magazine that aims to inform but also connect clients real advertisements published on Craigslist* into brilliant also the title of his first book, which and colleagues, business and entertainment, people and illustrations. Her book lovingly and delicately captures champions the idea that we are all connected the mystery behind the “what if?” of a missed connection, — from the tech savvy and the Luddite to places, the common and uncommon. And now we would including a happy ending. The book contains three the in-betweener. You just need to know like to take you through some other “connections”. examples that conjure up the wonder of requited love. how you are connected. What type of connector are you: basic, passive, selective, *Craigslist is a website featuring free online classified active or super? No matter which category What does this advertisements. According to the latest figures (2012), there are Bridging the gap Craigslist’s entries on more than 700 local sites in 70 countries. you fit into, the different connectors are all sound like? part of each other. The book is also a study “Onomatopoeia” — “Come again?” you When talking about a city with many bridges, Venice of how connections affect someone’s place might ask. Very simple: It is the use of (Italy), Amsterdam (the Netherlands), Osaka (Japan) in society and business, as well as the words that sound like the objects or actions or Pittsburgh (Pennsylvania, USA) might just spring to “Business connections Juniors” The children of challenges and opportunities this they refer to. Take a flag that flutters or a mind. But did you know that Hamburg (Germany) has some expat colleagues who are currently working for connectedness presents. No prizes for steak that sizzles, for instance — you can more bridges within its city limits than any other city Oiltanking in Colón, Panama, “getting connected” at guessing which group Iggy Pintado belongs almost hear the sound. Letters are in the world and more canals (estimated at 2,300 to a social event that their parents attended. to: As a “super connector” on pronounced differently in different 2,500) than Amsterdam and Venice combined? How LinkedIn, Facebook, Twitter and countries, but you can find these phonetic come? Hamburg is practically surrounded by water. Foursquare, he has earned his connections all over the world. It is just The Alster River is separated into two lakes that lie on place on the Top 25 list of the most that the sounds vary, which is why a clock either side of the city, the Binnenalster (“Inner connected business networkers in goes tick tock in English, tick tack in Alster”) and Aussenalster Australia. German, tic toc in Spanish or dī dā in (“Outer Alster”), and the Chinese. Or the knock at the door goes River Elbe flows right through “knock knock” in English, “klopf klopf” in into the North Sea. As all this German, “toc toc” in Spanish and "kok, water needs to be accessed kok, kok" in Chinese. Enough examples! and crossed, there is no end Then say “hush, hush” in English, “pst, of canals, streams and, of "Business connections pscht” in German, “chitón” or “cht” in course, connecting bridges! Seniors” Not only during Spanish or “xū” in Chinese. work hours colleagues feel connected but gather also in I’m still standing … just! One of Hamburg’s private like at Rein main landmarks, the Köhlbrandbrücke (3.6 km in Maenniste’s house for a length) is getting on in years and is due to be barbeque after a regional knocked down in the near future. meeting.

32 CONNECTIONS CONNECTIONS 33 North America North America

This expansion will be a win-win situation for both United Bulk UBT and its customers due to more operational flexibility and efficiency at their fingertips. The improvements will Terminals reaches lead to faster loading/unloading rates, which will translate into lower demurrage and dockage fees, and ultimately lower shipping costs for UBT customers. Versatility will improve the terminal’s response time, which in turn will enable the customers to meet market demands. The ability to load larger ships will give rise to cost savings for the terminal due to higher throughput rates and the full throttle economies of scale achieved with loading larger vessels.

To coincide with the purchase of United Bulk Terminals, Davant The US$ 70 million expansion project has several stages. (UBT) last year, a US$ 70 million terminal expansion project The first major step was taken in early 2012 by investing in a new ZPMC® stacker reclaimer, which, completed in Two-tower ship loader Baby was approved in order to increase efficiencies, upgrade May 2013, is now operational (see also page 36). This capesize vessels are expected to operational flexibility and take advantage of the growing machine, which replaces a smaller one that had been in be loaded without shifting. and petcoke export markets. Over the next 18 to 24 months, operation since 1965, is nearly twice the size and builds on the operational efficiency and productivity by 40 UBT will be undergoing a major overhaul that will nearly double percent. In order to take advantage of its benefits with customers who have products in the other yard, Just scan it Get connected the terminal’s capacity from 12 to 22 million tons per year. The immediately, the terminal has already added four new which leads to greater flexibility for UBT’s customers. and watch UBT's overall improvements will put UBT in a league of its own. Once dozers and four new dozer trap conveyors to its asset latest news. portfolio. This equipment is used to boost the blending To allow for exclusive stacking and reclaiming operations, the expansion is complete, UBT will be the only dry bulk capability (allows for a more precise and consistent four dual-wing stackers are to be constructed, one on terminal on the US Gulf Coast capable of simultaneously blend) and provides reclaiming redundancy if one of the either side of the two stacker reclaimers. Each dual-wing loading two baby capesize vessels, with an impressive stacker reclaimers is down for maintenance. stacker travels independently and is custom-built to solely stack product. The dual-wing stackers will be estimated total terminal loading/unloading rate of more than The reason for the expansion is largely due to one dedicated to stacking product into storage so that the 150,000 tons per day! substantial flaw in the design of the terminal which was reclaimers can be dedicated to reclaiming product from constructed in 1965 and subsequently expanded in 1984; storage and loaded onto vessels. Last but not least, a each yard was designed with only one conveyor to feed two-tower shiploader will replace the existing stationary products into and out of storage. This meant that either shiploader at UBT. The new design will be faster and barges could be unloaded for storage or products could more versatile than the old one, and able to keep pace be loaded onto vessels. However, these operations could with the new conveyors at 6,000 tons per hour. More not happen at the same time. Because of this, the importantly, however, this shiploader will be able to load terminal had to dedicate a certain amount of time to each up to baby capesize vessels without having to move to operation and vessel-loading timeslots were assigned, reach all the cargo holds. This new loader will greatly which limited customer’s flexibility. With this expansion, advance terminal efficiency, productivity and vessel- a parallel conveyor is to be installed adjacent to the loading times. existing conveyor in each yard, which will allow for the simultaneous flow of products inbound to storage and Of course, such an expansion will considerably change outbound to vessels. Each conveyor will have a rated the way the terminal runs and requires careful planning capacity of 6,000 tons per hour. A cross conveyor and cooperation. From the management and connecting the two stockyards will help advance the administration to engineering and operations, the UBT flexibility of the terminal by allowing UBT to easily team is gearing up for growth and taking the necessary Aerial view of the future terminal United transfer products bi-directionally from one yard to the measures to become a “world-class facility”. Bulk Terminals will almost other, from either yard to either loading dock, or from double its throughput either barge unloader to the either yard. It will also allow Keep track of the expansion progress at: capacity due to its customers who have products in one yard to trade them www.unitedbulkterminals.com expansion.

34 CONNECTIONS CONNECTIONS 35 North America North America

UBT's new stacker reclaimer stacks its way to the top

In May 2013, United Bulk Terminals Davant (UBT), Louisiana, USA, successfully completed the first part of its US$ 70 million terminal expansion with the commissioning of its new ZPMC® stacker reclaimer. Looking at the machine, it might be hard to imagine all that went on behind the scenes. The journey from a simple idea to the finished product was an eventful one well worth mentioning.

Precision work Nowadays people rapidly switch gadgets, machine with a new state-of-the-art ZPMC® stacker A self-propelled modular trailer (SPMT) machines, vehicles etc. because of new technological reclaimer that would be able to keep pace with the transporting part of developments. At UBT, however, they managed to resist terminal and hopefully last another 48 years! But before the stacker reclaimer this trend by holding onto their first stacker reclaimer for the new machine could be installed, some careful planning over the levee. over 48 years! In the dry bulk world, a stacker reclaimer and patience was called for from everybody involved. On is a large piece of material-handling machinery which top of this, it had to make its way halfway around the uses a bidirectional conveyor system to either stack world. product into piles on the storage pads, or reclaim product from the storage pads. The stacker reclaimer’s boom Pre-construction conveyor stacks the product, and the bucket wheel at the end of the boom digs (reclaims) the product which goes The construction of the new ZPMC® stacker reclaimer back out on the boom conveyor to be loaded onto vessels. began in China, where the manufacturer of cranes and UBT acquired its first ever stacker reclaimer back in large steel boasts an impressive variety of 1965, which proved to be a resilient and reliable machine. material-handling equipment and structures. Two of the From China with care After a voyage Eventually, however, the time came for an upgrade due to team members from UBT (Barry Dartus, Maintenance of 24 days at sea, the stacker reclaimer new technological advancements in the dry bulk industry. Superintendent, and Jack White, Electrical Team Leader) appears in Davant, Louisiana, USA, on a special heavy-cargo vessel. In light of this, a decision was taken to replace the periodically traveled to China to oversee the progress of

36 CONNECTIONS CONNECTIONS 37 North America North America

Step by step The stacker reclaimer components disassembled for transportation had to be unloaded and reassembled, like the elevating conveyor which is about to be We take placed on the new rail system to connect with the rest of the machine. our hat off to … the project. In just nine months, it was produced, assembled, erected, tested and finally disassembled for shipping. "It was amazing how quickly we went Dressed up to the nines through this phase. It seemed as if everything that Brooke Michelle Rosser was needed was taken care of right away and there showcasing her dazzling collection of 76 dresses which were more than enough workers to get the job done," were donated to the Children’s said Barry about his experience of working in China. Hospital, , for the spare in terms of the height restrictions, each of the ten Prom of Champions. As soon as the Oiltanking engineers and the UBT project sections was moved very slowly (5 mph or 8 km/h) down team gave the green light, the machine was dismantled a ¾-mile (1.2 km), fully padded path to the machine into ten large sections and put on a special heavy-cargo assembly area. It took nine days for the vessel to be vessel for transportation from Nantong, China, to UBT. unloaded. “Walk it like you talk it” — sums The 6,800-nautical-mile voyage lasted 24 days and the up Brooke Michelle Rosser’s ship even circumvented a tropical storm to reach its Erection & Assembly commitment to help the Children’s Hospital in destination on time. Parallel to the works in China, UBT New Orleans, Louisiana, USA. Although not “directly” an Prior to the prom, the also commenced the new track construction at the When all the sections were safely secured in the machine employee of Oiltanking, the seventeen-year-old young lady hospital holds a "boutique" day where all terminal in July 2012 to prepare for the arrival of the new assembly area, there was much more to be done. It took is the daughter of Rickey Rosser, who works as the Assistant the lucky girls can select their own evening dresses. While larger and heavier stacker reclaimer. UBT had to modify four months to set up the machine completely. In order to Operations Manager/FSO (Facility Security Officer) at the she was excited to go along, Brooke felt a calling to take the existing rail and rail sub-structure since the new supply the 15,000 Volts required to run it, new Oiltanking terminal more steps to help, so she reached out to her friends and stacker reclaimer was much heavier and required a wider transformers were installed at the terminal's substation. in Davant (approx. the local community to collect dress donations for an rail gauge. This was required to accommodate a second Once it was connected to the power and able to run, it 25 km southeast of assortment that she would later put together and ultimately parallel yard conveyor as part of the planned terminal was tested with customer cargo, both inbound and New Orleans). donate to the Children's Hospital. While all the dresses expansion. The foundation and tracks in the new machine outbound, to the agreed specifications. After almost 14 Brooke’s boyfriend were free, the 76 gowns Brooke donated had a total value assembly area were completed before the machine months of hard work, it was finally commissioned in May invited her to the of about US$ 12,000 to 15,000! arrived. 2013. With an on-site storage capacity of more than four Prom of Champions million tons, United Bulk Terminals Davant is one of the — a prom* that the Not only was Brooke’s dress collection impressive, but also Offloading largest terminals for coal and petcoke in North America. Children’s Hospital her passion for social issues, which goes far beyond the Improving the loading and unloading rates is a win-win organizes for Children’s Hospital. She is also very instrumental in While the vessel was en route to UBT, a special heavy- situation for everyone as faster rates help keep costs patients battling coordinating many services and spiritual activities for her duty crane had to be erected along the river in order to down for the barge lines, vessel charterers and, most cancer and blood community in Belle Chasse, Louisiana. offload the individual sections. Seeing as it had to be importantly, UBT’s loyal customers. disorders. He had large enough to handle such a load, a crane with a his own personal maximum load capacity of 660 short tons was chosen — battle with * Prom is a formal dance, especially given by a high the equivalent of lifting 175 cars at once! When the leukemia from the school or college class at the end of a year. ® massive machine arrived, it was carefully lifted off the ZPMC stacker reclaimer in numbers age of three to six. vessel piece by piece and loaded onto a transport barge. Height: 118 ft (36 m) It was then transported downriver to the heavy duty Boom: 180 ft (55 m) crane, where it was loaded onto a self-propelled modular Tons per hour (tph): 6,000 trailer (SPMT). The SPMT is another type of superstructure Conveyor belt system: 72" (1.8 m) for moving very large objects by land that is capable of Weight: 1,130 metric tons carrying the weight of a submarine. With only inches to Showtime Brooke and her boyfriend looking radiant for the prom.

38 CONNECTIONS CONNECTIONS 39 North America North America

Back then This old building dates all the way back to 1917 and is a historical landmark in Port Neches.

Even if you do not know 473,773, using 7,000 bbl of crude oil the exact measurements of a a day to produce 1,000 tons of football pitch, one thing is quite goods. It was the first manufacturing obvious: it is big! The latest facility in the area following the addition to the Oiltanking Spindletop discovery and the first terminal in Port Neches, a tank company in the country to make with a bottom area of 61,575 asphalt from crude oil, as well as sq ft (5,721 sq), comparable to “Everything is big in Texas” paints, roofing, illuminating, and an American football pitch.* It A common saying but the lubricating oils. November 1903 saw Oiltanking tank in Port Neches with is the biggest tank ever to be a joint venture of sorts with the a full shell capacity of 611,677 bbl constructed within the (97,249 cbm) really is big! Texas Company (better known as Oiltanking world. How did this Texaco today) and the final takeover come about? Under the terms in August 1907: The items on the bill of a lease agreement with Motiva Enterprises, Oiltanking of sale included two cows and a mule. The early buildings Port Neches provides crude to their refinery in Port consisted of two dormitories, 15 cottages and a Arthur, approx. eight miles away (13 km) from the commissary building. terminal. The client required further reserve barrels due to a major pipeline reversal within the Shell pipeline For several decades from 1927, this was the largest system. When asked for storage solutions for 600,000 asphalt refinery in the world. However, it shut down its bbl, Oiltanking Port Neches decided to erect a tank to operations for good in 1992. In the late 1990s and early Working where accommodate the client’s needs. 2000s, some major business decisions were taken that eventually led Oiltanking to Port Neches. Firstly, Texaco The construction of Oiltanking’s tank 600-1, a so-called merged with Shell and Shell entered into a joint venture annular pontoon style external floating roof tank with a with Saudi Aramco to establish Motiva Enterprises — full shell capacity of 611,677 bbl (97,249 cbm), got Oiltanking signed an operation and maintenance underway in February 2012. The tank is big enough to fit agreement in August 2010. Since then, the terminal in the capacity of an Aframax size crude tanker. The heel Port Neches, which is in a prime location on the Neches history alone is 68,609 bbl (10,908 cbm). Surprisingly, the River 20 miles (32,2 km) inland from the Gulf of Mexico, building of the whole tank only took 22 weeks and has not only boosted Oiltanking’s presence in operations could commence at the end of October 2012 southeastern Texas but also the city’s welfare which — With the construction and is written — more than a month ahead of schedule. It was truly throughout its history — has depended heavily on the commissioning of a tank ready for the imminent pipeline reversal in December of Neches River as its lifeline. the same year. measuring 56 ft (17 m) in * Measurements:  standard European football pitch: 115 by 74 yd height with a diameter of 280 ft The terminal in Port Neches connects (105 by 68 m), area: 76,590 sq ft (7,115 sq m) the past with the future  standard American football pitch: 120 by 53 1/3 yd (85,344 m), Oiltanking Port (110 by 48 m), area: 57,600 sq ft (5,351 sq m)

Neches, Texas, USA, made But this new mega tank is not the only object to make history in October 2012 by history. The terminal itself is steeped in it. adding the largest tank ever to The Oiltanking terminal facility was originally known as Central Asphalt and Refining the Oiltanking world. However, Company in Port Neches, Texas. The plans to the terminal also has another And today In 2010, Oiltanking build this facility exclusively using oil from Port Neches decided to refurbish the Beaumont Spindeltop with an initial historic connection. the old building, which now startup of US$ two million were announced houses its administration and control room. on July 6, 1901, in the Beaumont Journal. Just over a year later, the construction of the refinery was completed on November 17, 1902, with a total investment of US$

40 CONNECTIONS CONNECTIONS 41 Sport Sport

Fun run On the course participants enjoyed camaraderie and the spectacular view of Singapore's modern skyline. Sport written with a capital Running “S” in Antwerp On April 21, 2013, a record 34,500 runners for a smile participated in the 28th DVV Antwerp 10 Miles & Marathon. This passionate group also included several ambitious colleagues representing the Oiltanking terminals in Antwerp, Terneuzen and . Picture: courtesy of Golazo Sports | Media Entertainment Picture: courtesy of Golazo

After an absence of two years, Oiltanking Stolthaven Antwerp Appealing Antwerp As the could once again count on a number of “diehards” who took part European Capital of Sport 2013, the city’s almost 30-year-old DVV event On April 18, 2013, colleagues from the Oiltanking terminal in Singapore and in the DVV Antwerp 10 Miles & Marathon on behalf of their was in the limelight even more than Mabanaft traded in their suits for running vests to participate in the J.P. Morgan company. This annual race is an absolute must for fans of running usual this year. Corporate Challenge and help raise money for the charitable cause Operation Smile. — even budding athletes from the early age of four can join in on the fun. This year, the participants eagerly waited at the start line * The European Capital of Sport is a city designated Picture: courtesy of Sven Partzsch Picture: courtesy of Sven to get going in the kids run (1km), ladies race (5km), short run by the ACES (European Capitals of Sport Association) that, for a period of one calendar year, organizes a (5km), 10 miles race or the marathon. Blessed with bright spring series of sporting events with a strong European Instead of heading home after a busy day and putting managed to do a bit of effective persuasion work and the sunshine and egged on by around 90,000 dimension. up their feet, a group of colleagues from the Oiltanking number of entrants skyrocketed once they knew that they cheering supporters, the course led the terminals including the newly acquired Helios facility, and would be running for charity. The fact that refreshments runners through the historic city and its Mabanaft experienced a unique kind of “rush hour”. To would await the runners beyond the finish line was also an magnificent scenery. The event is one of support the sense of being “stronger together” and boost added bonus. the biggest on Antwerp’s program in 2013 their Corporate Social Responsibilities (CSR) commitments, as the European Capital of Sport*. For the Oiltanking Singapore (under the umbrella of Marquard & The 10th J.P. Morgan Corporate Challenge boasted a record colleagues — as the results clearly Bahls) joined the J.P. Morgan Corporate Challenge in 16,730 participants and 400 companies. The race is a demonstrate — the occasion was a great Singapore for the second time running. Right on time at global series of 3.5-mile (5.6 km) runs open to groups of opportunity to show their dedication and 17:30h, 69 colleagues, the best turnout since the company employees from the public and business sectors. At each sportsmanship and have a terrific time. started taking interest in such activities, gathered on the event, the J.P. Morgan Foundation makes a donation to a Esplanade Bridge, ready to step up to the challenge. “It’s worthy non-profit organization (NGO) and every year the a tremendous activity for colleagues from different entities total contributions exceed US$ 600,000. This year, the Straight from the heart With such and departments to get together for a team building chosen NGO was Operation Smile, an international fond encouragement from her children, session. There is no better exercise for the heart than children’s medical charity that provides free operations to what could stop Karine Huysmans from knowing that you’re doing it for both your own well-being repair cleft lip, cleft palate and other facial deformities for crossing the finish line? and a good purpose,” says Jimmy Yeo, Chairman of the children all around the world. Oiltanking Corporate Social Responsibilities Committee. While the Oiltankers can take a breather for the moment, However, the most testing part of all was dealing with the the CSR team has already got an eye on the next challenge: first hurdle: getting the colleagues on board! Most the Swissôtel Vertical Marathon on November 24, 2013, Oiltankers are not exactly avid runners! And those who are which requires candidates to clamber to a height of 226 m were put off by the idea that the run was scheduled for the at Swissôtel the Stamford, one of Southeast Asia’s tallest Made it! These colleagues not only completed the whole evening, when most people are already drained after a hotels. Any volunteers? distance in the Antwerp 10 Miles & Marathon but can also long day’s work. Nevertheless, the CSR committee take pride in their good finishing times.

42 CONNECTIONS CONNECTIONS 43 India India

rapturous applause of the spectators who had come especially to cheer on their favorite team, the atmosphere Cricket 101 in the stadium was electrifying. The public loudspeaker system was in place and brilliant commentaries from Cricket is a bat-and-ball game which is at its most aspiring commentators, who also double up as engineers popular in Australia, New Zealand, England, southern at IOT, in English and Hindi set the pace for an exciting Africa, the Indian subcontinent and the West Indies. day. There are several versions of cricket and the rules are Cricket often modified, but generally it is played between two After many knock-out rounds followed by the quarter and teams of 11 players each in a ground that has a pitch, semi-finals, the last two teams standing were the a rectangular, 22-yard strip of flattened ground with immensely talented IOT Design & Engineering (IOTDE) three sticks (called stumps) at either end. One team team, which won some high-scoring matches to qualify bats, attempting to score runs, while the other bowls fever for the finals, and first-time participants IOT Anwesha, and fields the ball, attempting to restrict the scoring Vadodara, which was probably the only team to field a and dismiss the batsmen. The object of the game is at IOT professional cricketer. What came after was 30 minutes for one team to score more runs than its opponent. In of pure entertainment as both teams slugged it out for some types of cricket, it may also be necessary to let On March 2, 2013, sportsmanship, team spirit and a six overs* for the grand prize in a tight match that was go the opposition in order to win the match, which fascination with India’s most popular sport brought ultimately won by IOTDE. Will IOTDE successfully defend would otherwise be a draw. In this case, once 10 the title or will there be a new winner next year? While batsmen from the batting side have been dismissed, together IOT colleagues from all over India to this remains to be seen, one thing is certain for all the the team is said to be “all out” and the two teams participate in and watch the third IOT Premier League players hoping to scoop the IOT Premier League Season switch roles. — the highly anticipated annual cricket tournament. IV: Until then, it is practice, practice, practice!

* An over is a set of six balls bowled by the bowler. He changes at the end of an over.

“Wicket” game The captain of the IOTDE team No restrictions hits the winning runs. besides “fair Cricket is to India what soccer is to the rest of the world. In , play” Cricket is for budding cricketers pitted their skills against each other in teams of 11 all ages, as the superior team of players during the annual IOT Premier League held on March 2, 2013. IOT’s players over the colleagues competing for the trophy produced some compelling adrenalin- age of 40 proves. packed cricket matches for the lucky spectators. This eagerly awaited fixture started its successful innings as an inter-departmental event limited to the head office in Mumbai in 2011. Since then, it has blossomed into 11 teams from IOT’s Mumbai office and IOT regions such as Kolkata, North East India and Vadodara. The tournament comprises several cricket matches over the course of two days.

The members of the organizing committee began arranging this event with the demanding task of finding a sports ground fit to host such an event. Finally they settled for a stadium on the outskirts of Mumbai which is nestled among the surrounding hills, boasts a lush outfield, has a perfect Lorem ipsum dolor Lorem ipsum dolor sit wicket and big stands. This year, the tournament got under way at 09:00h amet, consectetuer with the first match between Newsco International and IOT Milijuli (a team adipiscing elit. Before the final of players from various departments and IOT companies). With each team The finalists pose in differently colored jerseys ensconced in their dugouts surrounded by the Aenean commodo cheerfully.

44 CONNECTIONS CONNECTIONS 45 Leisure & Fun READER' S CORNER

... and action! Try to solve our riddle and don't miss out on the chance to win! Please send your entries to: [email protected], or contact

photo: courtesy of I amsterdam us by post: Oiltanking GmbH, connections Team, Admiralitaetstrasse 55, 20459 Hamburg, Germany, or by fax: +49 40 370 99-499.

CONGRATULATIONS Colorful crowd We are happy to report that your grey cells did not let In the Netherlands, you down during our little “memory game” in the last people traditionally Quiz solution issue. Our congratulations go out to Dicky Bachtiar, gathered on April Oiltanking Merak, Andrew Gan, Oiltanking Odfjell 30 to celebrate Singapore, Henrik Fischer and Erik Gäbelein, Oiltanking Queen’s Day (it will be King’s Day on Deutschland Terminal Gera, Frank Andresen, Mabanaft April 27 as of 2014) Deutschland, and Pamela L. Kindred, Oiltanking North and are often clad Americas, who are the lucky winners in orange, the color and recognized the logos of the of the Dutch royal following companies: LEGO, Pringles, family. Hello Kitty, PlayStation, Walls/ Colorful Langnese, twitter, WWF and Puma. With the railway carriage model already on its way to them, they might soon be enjoying some sweet connection childhood memories.

NEW QUIZ It is said that wearing something orange during times of excellent open-air parties all over the country. But what's stress can help balance emotions and increase the willingness the deal with wearing orange? The Dutch flag is red, white to embrace new ideas. The color orange, which owes its name and blue! Well, the red actually used to be orange. Orange This is a bit of a pen tester to the fruit, is also associated with power. For the Dutch, is the color of the Dutch royal family, the House of Orange- “oranje” (orange) means a lot more. Not only does it represent Nassau. The princely dynasty took its name from the the influential Dutch royal family; it also symbolizes pride in medieval principality of Orange, a feudal state in Provence In keeping with 1. Does the name of a crime novel by James M. Cain (published in the country and all things Dutch. In the past, the “orange in southern France, and the marriage between Hendrik III the general theme 1934) ring a bell? feeling” especially came to light on April of Nassau Breda from Germany and of this issue, this 2. In 1979 an S.O.S. message was sent out in a bottle by which 30 when the Netherlands celebrated Claudia of Châlon-Orange from French time round it is a music group? Queen’s Day (Koninginnedag). What Burgundy in 1515. Now you want to connection quiz. Although all 3. Willy Loman was the lead character in which play by Arthur began as a national holiday to experience the orange feeling but the following questions seem quite Miller (1949)? commemorate the birthday of the missed the royal birthday? Just wait for randomly chosen, there is a common 4. What do David Ho, Jane Goodall and James Watson have country’s queen has blossomed into a the next big soccer tournament and the factor in all of them. Can you guess in common? national day of creative and carefree town will be “painted orange” again! what it might be? If you happen to 5. Which song was a smooth success for the music group Sade revelry. Following the recent abdication fancy yourself as being a bit of a pro in 1984? of Queen Beatrix and the crowning of her at this kind of thing, hurry up and 6. Which play by William Shakespeare is classified as a comedy True colors Eva (aged eldest son Willem-Alexander, Queen’s send us your answer by 27.09.2013 but better known for its dramatic scenes and the fate of Antonio 10), daughter of Sigrid Post, Day will have a new name and date from Oiltanking Amsterdam, with her and win a Sauna Wellness Set. in Italy’s famous lagoon city? next year on. King’s Day (Koningsdag) face made up in the royal “oranje” Good luck! 7. A recent American fantasy adventure movie pays homage to an will be celebrated on April 27 where (orange), and the red, white and original film (released in 1939) based on which American people will be getting together to soak up blue of the Dutch flag. children’s novel written by L. Frank Baum (1900)?

46 CONNECTIONS CONNECTIONS 47 Last but not Least

With the increasing use of mobile phones, smart phones, tablets, etc. the traditional phone booth is becoming an iconic structure. Payphones are often associated with inconvenience as they are regularly out of order or you do not have the right change. With the mounting evidence that phone booths are on the verge of being obsolete, Vivo, the mobile brand of Telefónica Group in Brazil, called on 100 artists to transform 100 of these peculiar hooded fixtures into works of art. From May 20 — June 24, 2012, the Call Parade in São Paulo featured a fascinating array of installations — from a large replica of a brain to quirky ladybirds. Among the eye-catching Live collection was also Vivo conectado (“Live connected”) by the Brazilian artist connected! Juarez Fagundes in front of Parque Trianon on Avenida Paulista. The Brazilian fiberglass phone booth, or orelhão (big ear), was originally designed in 1971 by Ming Chu Silveira, a naturalized Brazilian architect born in Shanghai, China.

Picture: Courtesy of Roving Jay/Jay Artale