Combination EDITORIAL CONTENTS

THE WORLD OF OILTANKING VOL. 27/3 DECEMBER 2015

COOL combination EDITORIAL CONTENTS

Contents

ASIA PACIFIC 04 Peak of activity in Karimun 06 Auspicious Groundbreaking Ceremony

EUROPE 09 ‘NEWTON’ Lives! A Cool 10 We can, we care ... Come Rain or Shine 13 40 Years of Excellence: The Movie 10 WINTER Combination 14 Stronger together!

Safe Meets Eco-Friendly at Raipur In these ever-changing times, it can be Recent employee satisfaction surveys among INDIA 19 reassuring that some things never change or our Oiltanking colleagues shows that they 20 Cool Clouds seem to always keep their relevance … one are satisfied with Oiltanking as their might say they are cool classics! The term employer. cool, which has a whole array of different LATIN AMERICA 18 Position in Brazil strengthened meanings, is omnipresent in our vocabulary After all these years of being considered a nowadays and even its informal meaning of cool company with cool colleagues, it's time 28 Oiltanking Colombia in Full Swing “fashionably attractive" or "impressive” has for a COOL issue. What’s the Office Climate Like? been around for over half a century already. 30 Happy reading! 20 Oiltanking, also, has been around for quite COOL CLOUDS some time. One of our first terminals in NORTH AMERICA 25 Dedicated to performance Europe, Oiltanking Amsterdam, just celebrated its 40th anniversary. And Oiltanking Daan Vos Koen Verniers Singapore, our first terminal in the Asia Caring about Global Warming Managing Director Managing Director PEOPLE 16 Pacific region, recently marked itsth 25 Oiltanking West Oiltanking East & PLACES 22 Cultural Experiences | Cross- anniversary. country Commission We know we can always count on the 36 In a nutshell dedication of our staff around the world, whether the markets heat up or cool down. LEISURE & 08 Lexicon | Cool Design ENTERTAINMENT 26 Cool Art Form: Snow Art 26 Number | 1:270 31 SNOW ART 32 Cool Classics! Miracles of Beauty | I scream, you scream … we all scream for ice cream Cover: Iceberg formations IMPRINT connections Vol. 27/3/2015 Published by Oiltanking GmbH, Corporate Center, Admiralitaetstrasse 55, 34 Quaint questions photographed by Dr. Steve 20459 Hamburg, Germany, www.oiltanking.com, Telephone +49-40-37099-485, Fax +49-40-37099-499 Nicol. More on the back E-Mail [email protected] Coordinator Gabi Wuestenberg, Manager Communications Editor Renate Eijkholt 39 Reader's Corner cover. Design raz design, Hamburg Print BEISNER DRUCK GMBH & Co. KG, Hamburg Published Three times a year Copy Deadline vol 28/1 January 29, 2016 40 Last but not least | A Different Stripe Print compensated Id-No. 1551038 www.bvdm-online.de 2 CONNECTIONS CONNECTIONS 3 ASIA PACIFIC ASIA PACIFIC

READY FOR OPERATION The jetty substructure as well as all mechanical works for the jetty are CAN-DO ATTITUDE Creative problem-solving and specialist completed knowledge were brought together to arrive at unique solutions Peak of

removed, furthermore the sub- surface soil condition being unpredictable, hard granite rocks activity had to be blasted while in other in Karimun areas piling was required to strengthen the soil. In addition, dredging activity requires continuous engagement with the community as special techniques are required to transport the generators. These come as 60 ton units, and placing them on

foundations in one go is a critical job. Also the synchronization of the large number of workers, machinery, tight timelines and inclement weather poses unique challenges for Health, With the terminal's construction 85 percent complete (as of beginning of Safety, Security, and Environment (HSSE). However, even with September 2015) and approaching its conclusion at the end of 2015, construction activity at its peak in activity at the Oiltanking site in Karimun, Indonesia, has reached its peak. 2015, no lost-time injuries (LTI) were reported year-to-date.

The Oiltanking Karimun Terminal is buzzing m wide and 29 km long shipping channel; and the As the hardware nears readiness, the with activity these days. Some 1,600 construction construction of a 9 MW power plant which will "software" is not far behind. The workers are on site, working tirelessly towards make the terminal self-sufficient in terms of power operations, customer service and finishing their works. As of the beginning of supply. In order to realize this, contracts for the maintenance teams are receiving September 2015, construction was 85 percent construction have been placed with international training. The terminal will start complete. companies such as Mc Connell, Dowell, IOT and commissioning from January 2016. Boskalis. Interested customers have already The project scope comprises construction of four started to visit the site and a second jetties for vessels ranging from 500 to 180,000 A project of this scale always comes with unique phase is in planning. The future looks DWT; 38 tanks with a commercial capacity of challenges, and Karimun has been no exception. promising for this newest addition to 760,000 cbm and associated pump houses; piping, During the jetty construction, for instance, a the Oiltanking family. dredging and establishment of a 18 m deep, 350 sunken barge was discovered and had to be FIELD TEST! All tanks have been erected and hydro-testing has started

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establishing responsible growth in our business and in the community we operate in," said Stanley Teo.

Trammo is a large U.S.-based commodity trader headquartered in New York City. In view of China’s huge production surplus of ammonia, Trammo plans to consolidate domestic produced volumes by trucks and barges and distribute the ammonia in bulk, by vessels to Asian consumers or by pipeline to ammonia consumers within the Nanjing Chemical Industry Park (NCIP). This project is an opportunity to embark on a state-of-the-art expansion, with facilities that enable both companies to demonstrate their emphasis on safety, quality, and reliability and to build a sustainable business in the dynamic Chinese market. The project is expected to be completed It is no secret that Chinese culture is steeped in before the middle of 2017. customs and traditions. So when the weather forecast predicted heavy rainstorms for June 16, Luckily, on groundbreaking day, the rainfall turned 2015, the colleagues were worried. It was going to out to be light, which did not affect the ceremony be a special day for Trammo and Oiltanking Nanjing: procedure. And, according to Chinese tradition, the groundbreaking ceremony for their joint ammonia water is conducive to the growth of money. People project, a venture comprised mainly of one 50,000 tend to pray for propitious winds and rains, which cbm double-wall, full-containment, low-temperature represent smooth paths and a good harvest carbon steel cryogenic tank, two 1,500 cbm (风调雨顺). So in the end the rain was a GOOD sign! RAIN OR SHINE The pressurized spherical tanks and the associated groundbreaking was an auspicious event infrastructure.

Speaking at the ceremony, Auspicious Stanley Teo, General Manager of Oiltanking China, recalled the storage agreement signed Groundbreaking between Trammo and Oiltanking Nanjing. March 5 not only marked the beginning of a On June 16, 2015, the meaningful partnership between Ceremony groundbreaking ceremony the two companies, but also coincided with Yuan Xiao Jie, a for Trammo and Oiltanking national day of celebration that Nanjing’s joint ammonia is considered especially lucky project was held under good for family reunions. “Both companies contribute the best auspices at the terminal at possible conditions for Nanjing Chemical Industry Park (NCIP) in China.

SUITABLE SOLUTION Ammonia storage is the latest addition to the wide range of services offered by Oiltanking in the Asia Pacific region

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PRESENTATION OF PROOF ‘NEWTON’ “Elaura” was the first Design vessel to undergo fuel oil loading fully handled Lives! in NEWTON CoolFull containment tank Each product stored at On June 16, 2015 Oiltanking Oiltanking’s terminals has Malta successfully went live its own specifications and with a new Terminal Operating its storage must comply Pre-stressed Outer Concrete Roof System called NEWTON. This Concrete Wall Roof Liner with them. For example, Wall Liner Liquid Containing Roof Insulation marks a major milestone that Perlite Insulation Inner Tank Shell ammonia has to be stored Suspended Deck will have an impact on the Inner Tank Bottom in refrigerated tanks, at Glass Fiber Blanket Secondary Bottom whole Oiltanking organization Bottom Insulation very low temperatures. Thermal Protection Outer Steel Bottom in the years ahead. Foundation Heating Concrete Slab

Sir Isaac Newton (1642 – 1726) is regarded as one of decades) with NEWTON. On June 16, 2015, the NEWTON KEEPING THINGS COOL Diagram of a full- the most influential scientists of all time. It’s no coincidence system officially went live in Malta – without a hitch, thanks containment tank that Oiltanking's new Terminal Operating System bears his to the commitment of all colleagues involved, the name. Just as the physicist and mathematician is considered professional preparation, and the excellent quality of the a key figure in scientific revolution, the NEWTON system will program. make a significant difference for the whole Oiltanking Under normal atmospheric conditions, Since the purpose of a refrigerated storage terminal network. It was meticulously custom-developed by The current version is still in a core state consisting of the

ammonia (NH3) is a colorless gas and has to be tank is to maintain the temperature of the the in-house IT Development team in Hamburg, Germany, modules Order Execution, Measurements, Shipping cooled down to up to minus 33 °C in order to product, thermally insulating the tanks from over the past two and a half years. A key user group was Documents, Inventory Accounting and Customs be stored in its liquid state. the outside air is a critical point in the design. set up from selected reference Oiltanking terminals in Administration. As development continues over time, Heat transfer from the surrounding air to the Antwerp, Hamburg and Singapore to provide valuable functionality and capabilities to fulfill the more complex In ammonia tank projects, the most advanced product stored in the tank needs to be feedback on functional concepts with experience gained needs of the Oiltanking group will be added to the software. design techniques have to be used to guarantee minimized. from using previous software systems. safe conditions in even the most unfavorable The next implementation is scheduled in March 2016 at scenarios. For instance, the chemical The insulation system used to keep the In 2013, Oiltanking Malta volunteered to participate as a Oiltanking Copenhagen. Other Oiltanking terminals will composition in the steel plates of the tanks is temperature at cryogenic levels depends on pilot location and become the first Oiltanking terminal to follow worldwide with the aim of replacing current systems carefully specified to avoid the risk of brittle the type of containment. Commonly found in replace their aging OSAS system (in place for over two such as OSCAR and OSAS. Given the positive experience in fracture. Since safe, secure containment is full containment tanks, perlite (a type of Malta, chances are always a priority, all possible layers of volcanic glass) and concrete can be used for high that the new protection are considered while designing full shell insulation, while fiberglass and rock wool system will prove well containment tanks. This type of design features are used for roof insulation. worthy of its namesake. a double containment structure, where the outer tank not only is liquid-tight but also has Even with the most efficient insulation, there a vapor barrier in case the primary containment will inevitably be some heat leakage into the springs a leak. liquid, resulting in vaporization of the product, also called boil-off gas. In summary, it can be INGENIOUS NEW said that refrigerated and cryogenic tanks for SYSTEM The terminal gas storage are among the most complex types in Malta was the first of tanks, where all thermodynamic variables Oiltanking facility to count. introduce NEWTON

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HIGH ON THE AGENDA It is estimated that on very snowy days, operators devote 20 percent of their We Can, We Care … daily working time to snow clearing

the terminal in Kotka! Their personal planning had in fact begun hours before: Because of the expected challenges to get to Come Rain work in the morning, they had set their alarm clock to wake up earlier than usual. From experience, they know that extra time is needed to remove the snow from one’s vehicle and clear the or Shine driveway just to get out of the yard. In addition, traffic might be a little bit slower than on a normal winter morning.

Once they arrive at the terminal, the first task for the operators is to free the equipment like pumps, valves etc. of snow. In order to get the rail tank cars to the discharging bridges all rails have to be cleaned with a machine designed especially for this purpose. Also pipelines have to be carved out of the snow banks, as they must be visible to detect possible leakages while operating.

Frosty weather conditions also affect the terminal’s timetables and schedules. Every so often the arrival times of incoming vessels have to be postponed for several hours. In icy winters the entire Gulf of Finland can be covered with a thick layer of

Oiltanking has various departments of which each and every one is crucial for a smooth, well-functioning work process. But it’s also the cooperation between the various departments and each individual employee’s determination to contribute that results in the successful performance of a terminal and paves the road to success for Oiltanking as a whole. One thing is certain: “Oiltankers” PREPAREDNESS Due to these winter can be counted on, no matter where, come rain or weather conditions the terminal's shine! Let’s take the example of the terminal in Kotka, timetables and Finland, in harsh weather conditions. schedules need to be adjusted Let’s have a look at a typical winter scenario at Oiltanking Kotka: according TEMPTING to the weather forecast, winter’s first snowstorm would be making landfall on TEMPERATURES After the South coast of Finland. The next morning, everything was covered in a being outdoors in thick layer of snow. A veritable winter wonderland! As beautiful and magical as the cold, using the Oiltanking sauna is a the view might have been, it heralded a hard day ahead for the colleagues at big help in warming up

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GEARING UP Cold temperatures call for proper equipment and special precautions 40 Years of Excellence: Wintery conditions also make The Movie everything very slippery, so operators have to be extra careful while climbing on the shore tanks or the rail tank cars. As the 2015 marks another milestone in the history of Prior to this, guests attended the world premiere of colleagues say “weather is always a Oiltanking. The colleagues put together a special program Oiltanking Amsterdam: The Movie at Theatre Amsterdam. matter of attitude. There is no such to celebrate the 40th anniversary of the terminal in The 30-minute film about the Amsterdam terminal, its thing as bad weather if you have Amsterdam. On August 19 and 22, clients, employees and people, and the work they do provided viewers with an in- the right gear for the conditions.” stakeholders were invited to join the Amsterdam team on depth look at what it means to work with 1.7 million cbm of That is why all operators and other board the historic vessel Willem Barentsz for a tour of tall flammable products, and what it takes to do so in the safest staff who occasionally need to work ships, maritime heritage, modern ships, naval vessels and possible way. The film takes a look at the terminal itself, outdoors at the terminal have amazing replicas at SAIL Amsterdam 2015, the largest but also includes footage taken when the film crew followed proper clothing, starting with nautical event of the Netherlands. a sea tanker from its offshore waiting spot to the jetty in winter boots, winter gloves and the terminal. For many of the guests, even for Oiltanking ice. For that reason, there is a regulation regarding the warm headgear under the helmet. Amsterdam employees, this was a first time experience ice class of ships: all vessels need to have efficient ice and a real eye-opener. class even to come to Finland. Sometimes vessels are But in spite of the proper clothing, sometimes the not able to break the ice by themselves. They have to freezing wind can get under your skin. For that reason, After the movie, the guests joined Managing Director wait for strong ice-breakers to open a passage for them there is a sauna at the terminal. Especially in winter, Peter Boers in a toast to the company’s past and future all the way to the port. Also, after a voyage in the cold, the sauna is switched on several times a day and is a and for an informal walking dinner. valves and loading equipment become like ice cubes very welcome treat at the end of one’s shift or working and have to be thawed before any operations can start. day. Though low temperatures and snow increase the workload for everyone at the terminal, the colleagues Meanwhile, the control room team has received a call have always managed to keep the daily business going. from the foreman that the terminal gates have become After a relaxing bath and sauna, the end of an icy day stuck due to the ice and snow, and trucks are unable to feels like the end of any other day at the terminal: enter. For the operators, this means yet more snow you’re eager to get home. But first you have to dig your shoveling. For recreational reasons, some of the car out from under the snow! colleagues in Kotka hope for “real winters,” but in terms of the daily business, a snowless winter is much easier TODAY With a total to handle, and of course cheaper. In preparation for the PEACEFUL PASSAGE In icy winters, vessels storage capacity of low temperatures, many of the shore tanks at Kotka sometimes need the help of icebreakers to ca 1.7 million cbm, have been insulated and need to be reach the port unhindered and safely Oiltanking Amsterdam heatable. Also, parts of the rail-tank car plays a significant role in loading / discharging bridges have the logistical process to balance the supply and special heating equipment. Hundreds of demand of petroleum meters of pipelines are equipped with products worldwide trace heating and insulation.

Some of the products can require a lot of heating before they become FORTY YEARS AGO Oiltanking Amsterdam dischargeable. One of these fairly in 1975 with an initial demanding products is coal tar pitch storage capacity of which needs a temperature of 185 °C 400,000 cbm before it can be pumped.

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Stronger together!

In July 2015 Oiltanking GmbH acquired 100 percent of shares in Vopak Chemicals Logistics Finland Oy. The transaction has more than tripled Oiltanking’s storage capacity in Finland.

THE BEST OF BOTH WORLDS Colleagues pool their experiences and learn from each other

July 16, 2015 was a historical day for Liquid Bulk The acquisition increases Oiltanking’s tank capacity in practices, and utilize them to ensure the future success Terminals in Kotka Mussalo Port. Flags in Oiltanking Finland to 257,100 cbm, divided over 75 tanks of various and growth of the business. Finland is one of the main colors were hoisted up the flagpoles at Vopak Chemicals sizes from 500 to 10,000 cbm. This means that Oiltanking transit hubs for the export and import of chemical and Logistics: Two competitors had joined forces! The is now the major player in the liquid bulk business of petroleum products to and from Russia and the other FSU AFTER THE ACQUISITION acquisition had been signed and sealed late the southeast Finland, with terminals in Kotka and in Hamina countries. The teams of both companies have approached The total storage capacity of Oiltanking terminals in Finland previous evening, after countless numbers of working hours and Port. this new exciting joint venture with an open-minded and increases to 257,100 cbm, nearly nine months of intensive negotiations. One epoch came to an ambitious attitude. Everybody agrees: Together we are further enhancing its market end and a new era was about to commence. When former competitors In the first weeks after the amalgamation, both companies stronger! position come together, exciting new opportunities, as well as challenges, are first had to get to know each other and become aware of sure to follow. For now the new owner, Oiltanking Sonmarin, will different ways to approach the same business. This is continue doing its strong business side-by-side with the newly created among the most valuable aspect of the acquisition: each entity Oiltanking Finland Oy. Eventually, these two companies will be company can learn the other’s best procedures and merged under the name Oiltanking Finland Oy.

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How to reduce energy Caring about consumption: Examples

RELATIVE ENERGY SAVING POTENTIAL According The future will show how the use of electrical to various industry studies and best practices, the Global Warming vehicles for errands outside the terminal, highest relative saving potential can be found in which is being piloted in Malta, can lead to lighting systems, followed by pump systems The most energy-consuming activity at Oiltanking is the fuel savings elsewhere as well. Oiltanking Bulgaria was able to save approximately Lighting Up to 80% pumping that takes place at the terminals. What measures 19,000 kWh of electricity by installing a frequency converter on a ship-loading is Oiltanking taking to decrease energy consumption in Pump Systems Up to 50% order to reduce its carbon footprint? pump. Replacing conventional lamps with LEDs in the outdoor areas of tank terminals Compressed Air Up to 50% has also led to significant savings. Oiltanking’s Heat Supply Up to 30% target is to reduce the relative energy

Climate change is one of the the computer, brew nine liters of tea or keep an consumption of its terminals worldwide by a Ventilation Systems Up to 25% greatest environmental challenges energy-saving lamp (20 W) lit for 50 hours. further ten percent by year-end 2015 – an faced by society today. Its potential ambitious goal that Oiltanking has not yet impact on human activities includes an increase The most effective way to reduce consumption achieved in 2014 but continues to pursue by in extreme weather events like storms or floods is to increase efficiency, i.e. to minimize the developing and implementing new energy- that, as in the case of Oiltanking, pose a risk to amount of energy required for a given process. saving programs. COMPARISON The energy required to maintain the its tank terminals. Reducing energy consumption As pumping is the most energy-consuming temperature in a 35,000 cbm storage tank and to is one way to help counteract climate change. activity at the terminals, increasing the heat it, depending on seasonal climatic conditions Marquard & Bahls strives to reduce the direct efficiency of the pumps offers a high potential and indirect energy consumption of its for cost savings on the energy bill by preventing kW Example 35,000 cbm Tank companies. At Oiltanking alone, energy wastefulness in the process. A detailed HSSE 4,500 consumption came to approx. 486 million kWh Energy Saving Guideline containing background 4,000 in 2014. Just to give you an idea: The average information and practical recommendations was 3,500 annual consumption of a four-person household distributed to Oiltanking’s sites to help them 3,000 in the Western world is circa 5,000 kWh, and with detect potential savings and take measures to 2,500 one kWh of electricity one can work five hours on improve energy efficiency. While this was being 2,000 done at various sites, further potential 1,500 for savings was identified and general 1,000 recommendations derived. 500 0 The Sustainability team at the Marquard & Jan - March April - June July - Sept Oct - Dec Bahls Health, Safety, Security & Environment (HSSE) department has Heating Non-Insulated Maintaining Non-Insulated developed a web-based knowledgesharing Heating Insulated Maintaining Insulated platform in order to share further best practices and leverage internal synergies. COMMON PRACTICE Instead of using a car, colleagues at the terminal use bicycles on their inspection rounds Calculate your own CO footprint KNOWLEDGE SHARING The Corporate 2 and set yourself Responsibility platform on the group- an energy-saving wide intranet contains best practice target: examples for saving energy and counteracting climate change

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Position in Brazil strengthened Safe Meets Eco-Friendly IOT’s Terminal in Raipur, India, was built with a On August 6, 2015, Oiltanking GmbH signed an agreement with Prumo Logistica SA, at Raipur view to safety and protecting the environment. which owns and operates Açu Port in Brazil, to acquire 20 percent of Açu Port’s crude oil transshipment facility. The city of Raipur in the Indian state of Chhatisgarh is natural light within the building and largest port in Latin America with two major located in the centre of the country, making it prone to • Energy-efficient color schemes for tanks terminals: Terminal 1 (T1) an offshore pier and extreme weather conditions. The terminal built by IOT to Terminal 2 (T2) an inland dredged channel. Thanks be operated on a common-user basis near the city had to These schemes are unique in the sense that the colors used to a planned channel depth of up to 24 meters, consider these conditions to ensure that the facility is both for tanks that store certain products have been carefully the port is capable of receiving the largest class of tenable in environmental terms and safe for the people selected for reduced heat absorption, therefore resulting in oceangoing vessels. Its strategic location in who will be using it. less loss of product. For example, the two tanks used to proximity to the Campos and Santos Basins, which store fuel oil (FO) are painted dark grey, nearly black to account for more than 80 percent of Brazilian oil In addition to a pond that facilitates rainwater harvesting absorb heat, whereas all other overhead tanks for storing production, makes the port ideal for servicing the and conserves a precious resource in this drought-prone products such as gasoline, naphtha, high speed diesel oil & gas industry. state, the terminal includes many other well thought-out (HSD) and super kerosine oil (SKO) have been given a features to make it more energy efficient. bright reflective white color. Transshipment Thanks to its proximity to Brazil’s largest oil fields, They include: A vapor recovery system was also installed at the tank truck Açu Port provides an opportunity for increasing • LED lighting throughout the terminal loading gantry to recover the vapor and reduce wastage of the efficiency and reducing the costs of clients’ oil • Variable Frequency Drives (VFD) for pumps product while it is being filled for dispatch. Sprinklers across and gas operations. For example, for oil-producing • A vapor recovery system for gasoline the rail gantry are a safety feature of this terminal, which EXCELLENT STARTING POINT The transshipment facility in Açu Port offers many advantages, making it clients, the current alternative to the oil terminal • An energy-efficient administration building – was commissioned on September 11, when the first rake of an advanced greenfield development for Oiltanking transshipment operation is to sail its dynamic complete with a skylight that allows ample product was delivered to the terminal by rail. position shuttle tankers (DPSTs) to places outside Brazil, such as Uruguay or the Caribbean, where Oiltanking’s acquisition of 20 percent of Açu Port’s crude the operations are performed in open water without the LOOK AT THE BRIGHT SIDE The oil transshipment facility will further strengthen Oiltanking's emergency oil-spill protection services offered by the tanks are painted position in Brazil and in Latin America as a whole. The oil operation at Açu Port. In this example, the current alternatives in bright white in transshipment terminal is licensed to handle up to 1.2 million to Açu Port are costlier and riskier for both the client and the order to reduce the barrels per day (bpd) of crude oil and is designed to environment. heat absorption and accommodate the largest class of crude oil tankers known as therefore reduce air emissions very large crude carriers (VLCCs). It also shares an existing The ship-to-ship operation at Açu Port will transfer oil from infrastructure with Açu Port’s operational iron ore terminal. specialized DPSTs to conventional vessels, thereby reducing The existing infrastructure and the current licensing status the export freight charge levied on Brazil's crude oil by up to for the oil transshipment terminal gives the project the 60 percent. The operation is performed in an area sheltered advantage of being a greenfield project in a final stage of and surrounded by containment barriers, which makes it development. Operations are scheduled to commence in safe for year-round operations. The requirement for this August 2016, and will consist of the transshipment of up to particular operation is unique to Brazil’s pre-salt basin: The 200,000 bpd of crude oil produced by BG Group in the nearby challenge of operating in ultra-deep waters creates the need pre-salt oilfields. A transshipment contract signed in early for DPSTs, which are more technologically advanced than June 2015 provides for the potential increase of up to conventional tankers. 320,000 bpd for a term of 20 years. Additionally, negotiations with other major clients are currently ongoing and are In addition to transshipment operations, the oil terminal at expected to be finalized before the start-up of operations. Açu Port will offer a variety of traditional land-based services such as storage, blending, oil treatment and trading activities Açu Port, located in Rio de Janeiro state, went operational in to be added in the future. In short, it is a perfect location for 2014. With 17 km of quay, over 90 km2 of land, it is the Oiltanking to further penetrate the Brazilian market.

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FULL OF EXPECTATIONS The dark clouds over the city of Vadodara, Gujarat herald the onset of monsoon in this state

remains so to this day. The livelihood of Indian farmers is essentially dependent on the Monsoon rains, as many of them are not equipped with methods of manual irrigation for their crops. The monsoon is a yearly weather The rainy season has always been of great phenomenon that greatly influences significance in Indian culture as well. In photo: © Sumanta Paul, IOT Anwesha (an IOT Group Company), Vadodara India’s economy and culture. The fact, one of India’s greatest ancient poets, onset of heavy rainfall is associated Kalidasa, wrote a 111-stanza poem in Sanskrit about it, the Meghduta, which transliterates to dumplings made out of seasonal vegetables and chickpea with many expectations. One is the “The Cloud Messenger.” It tells the story of how a subject flour), bhutta (roasted corn cobs dressed in lime and chili) prospect of cooler temperatures of Kubera (the God of wealth), after being exiled for a year and samosas (a plump, crispy-fried triangular patty with a once the rain subdues. for neglecting his duties, convinces a passing cloud to take potato or meat filling). Each home has its own unique a message to his wife who resides in the city of Alaka in the recipe for these dishes, which are enjoyed in the afternoon Himalayas. The man accomplishes this by describing the or late evening as the rain beats down outside. On the many beautiful sights the cloud will see on its northward downside, the joy of monsoon is somewhat marred by course to Alaka, where his wife waits for him. associated hazards such as flooding and diseases, which run rampant during this season. However, simple The onset of the monsoon is also associated with treats precautions such as avoiding street food, washing such as steaming hot Ginger tea and pakoras (deep fried vegetables thoroughly before cooking them, and keeping the environment free of INCREDIBLE INDIA! A monsoon is essentially southernmost tip, the mosquitos go a long way Trekking to the numerous a giant sea breeze. The monsoon is (usually) first to keeping you free of forts that dot the peaks of westerly winds that bring welcomed in the state of infections. the Western Ghats (a rain to India are the most Kerala at the beginning of mountain range in western India) is a popular activity prominent of the world’s June. From there, it inches Visiting India is always in monsoon monsoon systems. They towards the Himalayan an incredible experience. blow from the northeast range in the North and The monsoon season can during the cooler months Northeast to cover India by also be a great time to (November to January) and mid-July. The eastern visit India as tourist from the southwest during Himalaya, around Darjeeling attractions are less the warmest months of the and Shillong, is one of the crowded, airfares can be year (May onwards). As a wettest areas in India during cheaper, and many hotels result, the rainy season in this season. offer bargain rates. India arrives in phases across the sub-continent. India is traditionally an RAIN TREATS Numerous Beginning from the agrarian society and largely waterfalls start up during the monsoon season in Raigad district, photo: © Sushant Mhatre, Junior Manager Operations, Navghar Terminal, Mumbai Maharashtra

20 CONNECTIONS CONNECTIONS 21 photo: © Vedugan Jayachandran, Deputy Manager Bids and Proposals, IOT Mumbai. CULTURAL EXPERIENCES CULTURAL EXPERIENCES

How did the exchange come about? Why were the two of you chosen? PORTRAIT Carolina: Originally the idea came from Anke Schouten, Head of Cross- Carolina Köhler joined the the Human Resources (HR) department at Marquard & Bahls and country Commission company in December 2013 as Juan Pablo Rondina, my manager in Oiltanking Latin America, HR Analyst for Latin America. who wanted me to gain more insight into the corporate HR With seven years of experience department. But my position needed to be covered while I would at previous companies, her be abroad. tasks at Oiltanking Argentina in Barbara: When I was interviewed for my job at Marquard & Buenos Aires included assisting Bahls I already emphasized my interest in Latin America, with the implementation and especially in Argentina. So when the HR department introduced administration of corporate this new staff development initiative, it gave me a great PORTRAIT (HR) systems and policies as opportunity to fulfil my dream of living in Argentina. Barbara Walkshäusl started as an HR well as recruiting and training Generalist Young Professionals in the HR personnel. From April until department at Marquard & Bahls in Hamburg Did you know each other before? September 2015, she worked in Carolina: We only knew each other from phone conversations as in 2011, after completing her studies and Hamburg before returning to we both worked for the FUEL (International Trainee) Program several internships. Since January 2015, she her desk at Buenos Aires. which was launched in 2014. We met for the first time when has worked as HR Analyst Latin America in During her six-month stay she Barbara came to Buenos Aires beginning of this year. the HR department at Oiltanking in Buenos familiarized herself with the Barbara: When I arrived in Buenos Aires, we spent roughly two Aires. Here she also serves as the contact for central functions of the months together to integrate me into the Oiltanking Latin the HR teams in Hamburg and the HR Corporate HR department American organization and arrange the handover. Now, after six colleagues from Argentina, Brazil, Colombia, (Process & Systems, Global months, with Caro back here, we are happy to share the same Panama and Peru. Being on-site gives her an Mobility & Compensation, Talent office and tasks. opportunity to get to know the local business Management) and also got a requirements and HR challenges. good overview of the company’s What did / does the new posting global HR standards. mean for you career-wise? Carolina: It has been a wonderful learning experience, e. g. getting to know the “corporate world”, meeting people and understanding the relation between global and local and how we can better work together. I’m happy I also had the opportunity to travel and visit other European cities, and get to know other cultures and languages. I grew professionally and also as a

* Unlike a "long-term assignment" person. which usually lasts up to five years Several months ago, Carolina Köhler and Barbara Barbara: My new tasks are much broader than my previous and where the posted employee holds a key position, a “development Walkshäusl embarked on a special adventure, ones and also sometimes new to me. It is fantastic to learn more assignment” is limited to a maximum about other areas of human resource management, and of two years and is part of the becoming the first staff members to take part in a company’s global talent management especially to see how the corporate center’s HR initiatives are program. In this case the colleagues development assignment*. They swapped their implemented locally. This has broadened my horizon and helps posted, benefit from this individual HR development scheme, and the global positions in different Human Resource departments me to better understand procedures within the company. HR organization profits in terms and their home countries: Carolina for six months of the exchange of knowledge and And, what did / does the exchange experience throughout the network, and Barbara for 18 – 24 months. While Carolina across borders and companies. mean to you on a personal front? moved from Buenos Aires to Hamburg, Barbara Carolina: It was challenging for me as this was my first time living moved in exactly the opposite direction. What’s the abroad and on my own. It also meant leaving my husband alone at home … but fortunately nowadays Internet, Whatsapp and social story behind this exchange and what experiences media help to bridge distances! I came home more confident and did it bring for the two women? outgoing, I am sure I will benefit from this in my work.

22 CONNECTIONS CONNECTIONS 23 CULTURAL EXPERIENCES NORTH AMERICA

HAMBURG Chemical Terminals require the use of dedicated definitely needs getting used to. The economic Dedicated to lines to keep products isolated from each other. situation with an annual inflation rate of 30 to 40 percent as well as the restrictions on import were Dedication is also needed from the staff sobering and made me rethink a lot of decisions: performance coordinating and operating these lines, as the products aren’t always easily available and not at the example of Oiltanking Texas City shows. price one expected. But above all, how to get stable money and how to secure it? These are things I never had to think about before. One of the main responsibilities of a chemical terminal material not only in the pipelines, but in the storage tanks What did / do you miss about home? is to preserve the product quality. Unlike crude oil terminals, as well. Each tank has a specific quality heel (lowest level Carolina: My family. And, although it is a cliché to where common piping can be used for multiple customers, the tank can reach during product transfers). This quality say this, but I really longed for our typical family chemical terminals are required to employ dedicated lines. heel ensures that the product being loaded to the various meetings on Sundays with our “Asado”, where we At Oiltanking Texas City (OTTC), one can find dedicated shipping containers will meet each customers shipping include different cuts of meat, salads, wine and most lines for approximately 95 percent of the terminal’s 114 quality specifications. OTTC personnel are also required to Barbara: The day I left I had mixed feelings from important: family. tanks. This allows OTTC to keep customers’ products perform sampling for some of their customers’ storage pleasant anticipation to uncertainty: except for my two Barbara: My family, friends, colleagues and decent isolated from one another. Such isolation is required to tanks. Each tank is sampled at a frequency pre-determined bags, I left everything behind: my family, friends, … but „Brez’n” (soft pretzels)! prevent the possibility of cross-contamination and product by the customer; many are sampled on a weekly, bi-weekly Skype etc. do help a lot with staying “close”. But whenever loss. The use of dedicated lines also eliminates the need to and monthly basis. These samples are tested at off-site there’s another celebration back home that I cannot What would you like to take back clean lines in between product transfers, saving costs as no laboratories to ensure that the product quality remains attend I realize how far away I am from Germany. On the home from your host country? waste is generated from unnecessary line cleanings. within specification. other hand, the exchange brings me closer to a new Carolina: The little HARIBO gummy bears were my culture and increases my understanding how things are “must” every day in Hamburg, so I made sure I stocked OTTC is located in the middle of an industrial complex that Given all the processes listed above it becomes clear that outside Germany. The whole experience is so great and up for Buenos Aires! Not sure how I will do this with my houses three world-scale refineries and three major running a chemical terminal can be quite challenging. I’m more than happy to have the chance to live and work much-loved “Currywurst mit Pommes” (currywurst with chemical plants. It currently handles over 54 different OTTC’s success of handling a variety of products is directly in this lovely city / country. French fries). I also think bakeries in Argentina really products across multiple customers. Each customer may attributable to a well-trained and focused workforce, as need to start making Franzbrötchen (pastry with have different material handling guidelines, adding another well as possessing the appropriate infrastructure. In short: Was / is there a difference in the cinnamon), so yummy! layer of complexity to the task of keeping product streams dedication at its best! host country regarding the approach Barbara: The joy of life, contentment and this relaxed segregated. OTTC is concerned with the quality of the of employees? attitude everyone seems to have. Maybe an Asado with a Carolina: Actually, the office in Buenos Aires is very small succulent steak, a glass of Malbec, a cake with lots of with just ten employees, from here we support the Latin dulce de leche (sugar caramelized in milk) for dessert American Region. So it feels a little bit like a family. In accompanied by Argentine music and dance. And of Hamburg, the large number of employees makes it difficult course, the hours of sunlight … to get to know one another, especially in a short period. Barbara: I agree that work and family are interwoven BUENOS AIRES in the Argentine office. There is a transparence and outspokenness that took me some time getting used to. The tasty Asado at the office every Friday for lunch is definitely second to none.

What surprised you about your host country? Carolina: I was amazed at how Germans care for the UP AND DOWN environment e. g. separating rubbish, using deposit Dedicated pipelines at bottles etc. Surprisingly most stores are closed on Dock 66 Sundays. But most amazing to me is Germany’s freak weather: rain, sunshine and storm can all happen on the same day! Barbara: Having dinner at 10 p.m. or even later CRISS-CROSS Dedicated pipelines at Dock 65

24 CONNECTIONS CONNECTIONS 25 LEISURE & ENTERTAINMENT LEISURE & ENTERTAINMENT

–COOL ART FORM –

GENERAL RULE It takes three hours to cover an area of a soccer field, depending on the snow conditions and complexity of the design

FLEETING BEAUTY The snow art lasts only as long as the weather For eleven years now, Simon Beck has been creating detailed geometrical holds designs high up in the mountains just by walking in snowshoes across freshly laid snow. He is the world’s first and most famous “Snow Artist” whose works are both artistic and athletic performances.

INTERESTING COURSE OF LIFE “It all began as a bit of fun one day in 2004,” recalls Simon Beck. In Simon Beck studied engineering December 2004, after a day of skiing, the Briton got the idea to draw a pattern at Oxford University, became on the small frozen lake in front of his place in the French Alps. “I had no idea a cartographer, worked mostly how good it was going to look when I first made it. I was quite amazed when as a freelance orienteering I saw it from the ski lift the next day,” he comments. mapmaker, and now is a world- famous snow artist PLOTTING THE COURSE Simon Beck As an expert in orienteering and needs to work with absolute precision mapmaking, he only needs his compass and snowshoes, and preferably soft powder snow about 20 cm deep, with a hard “Making these drawings is like an orienteering 205 works in snow and 45 on sandy beaches, and has surface underneath (so that exercise, but in reverse.” became world-famous for his amazing art. He especially walking isn’t too exhausting). likes to work on Lac Marlou, a lake by Les Arcs in the And, precision of course, because One of his drawings can cover an area of between two French Alps. His snow art installations are ephemeral stepping outside the designated and eight soccer fields. It sometimes takes him up to but he does not mind the fact that they are easily path would disturb the snow and twelve hours to finish it, and 48 km of walking, usually destroyed by the wind or the sun, as long as he can ruin the image. The first hour is on his own, as he hardly has any assistance. The continue making pictures. He even admits happily: “The the most important. After that he designs that work best seem to be fractals. “But I’m sooner a site is covered by a decent new snowfall, the will have created an outline tired of Koch snowflakes and Sierpinsky triangles and sooner I can re-use it for new art – and the less likely it including the most important prefer to draw something different”, says Simon Beck is that someone else goes there with a camera and sells points, and a network of tracks who liked to draw geometrical forms even as a child. photos of my drawings!” going through the area is “Something different” like dinosaurs, buildings and established. “After that, you can snow versions of the pyramids he has done in sand. Read more about Simon Beck in his book “Snow Art” go from A to B quite easily”, he and on his website: http://snowart.gallery explains his line of action. Over the years Simon Beck has created and completed all pictures: © Simon Beck, SnowArt Gallery

26 CONNECTIONS CONNECTIONS 27 LATIN AMERICA LATIN AMERICA

First of all, a new Oiltanking team needed to be preparation of procedures and work instructions assembled. The first employee started on commenced, using the Assets & Operations Oiltanking December 1, 2013, and was soon joined by 84 (A&O) guidelines and the Oiltanking more – a larger-than-average team for a Information Management System (OTIMS). typical 420,000 cbm terminal, to be sure. Meanwhile a “heating team” was busy Colombia However, in this case it was crucial for the completing a project assigned to Oiltanking: in intensive tank truck and barge operations. order to store heavy crude oils, two tanks Finding the right people was a real challenge. required insulation and the installation of a in Full Some team members were relocated from the heating system. Oiltanking terminal in Cartagena, while 40 percent of the team was hired from local The early startup date finally arrived on June Swing villages in the terminal’s neighborhood. 1, 2015, and the terminal’s personnel and equipment were put to the test when the Learning from each other terminal received its first tank truck with crude oil that day. Operations have gone smoothly Oiltanking Colombia is The first pre-operative period was devoted to since day one and are increasing steadily. In poised for big business training, with a focus on Health, Safety, their first three months, the colleagues have after Puerto Bahía received Security & Environment (HSSE), basic soft already handled 2,700 trucks, 70 barges and 5 skills, and introducing new hires to the seagoing vessels! its first tank truck on June Oiltanking philosophy. A facility familiarization 1, 2015 and celebrated its AFTER The jetty with two program was initiated at a later stage, once The official opening ceremony for the facility official opening ceremony berths is big enough for the terminal started to show real progress. was held on August 29, 2015, with the Vice Panamax and Suezmax- Several Oiltanking facilities welcomed key President of the Republic of Colombia and sized vessels on August 29, 2015. personnel for training and visits. Hands-on several ministers in attendance, along with the training in truck loading was held at the shareholders of Pacific E&P. “It gives great Oiltanking facility in Cartagena, Colombia; satisfaction to witness how something that pipeline and terminal management was learned began as a few circles and lines drawn on from the colleagues in Puerto Rosales, paper has today become a world-class Argentina; and training in crude oil handling terminal,” commented Mauricio Orias, Terminal and jetty operations in Houston, USA. Once Manager O&M, in Puerto Bahía. basic training had been completed, the

In late 2011, Oiltanking Colombia signed a service agreement to manage a tank terminal project for Sociedad Portuaria Bahía S.A. Two years later, Oiltanking Colombia was also granted the operations and maintenance (O&M) contract for the facility for 10 years. The path from contract signing to actually managing the tank terminal in Puerto Bahía for the second-largest oil producer in Colombia, Pacific Exploration & Production Corp. involved much internal knowledge transfer and DEVELOPMENT From a few circles and lines on FRONT ROW Just some of the many colleagues who helped make many personnel challenges. paper to a world-class terminal the project and the O&M contract possible

28 CONNECTIONS CONNECTIONS 29 734094545239523082 LATIN AMERICA LEISURE & ENTERTAINMENT 403479234802340823

MOMENT OF TRUTH An operator answering 840238042480524805 the questionnaire What’s the Office Climate Like? 248602486024680246

In August 2015, it was time for the Organizational Climate Survey at Oiltanking Terminais Brazil again. 802468024473462345 What is the purpose of this biennial survey, and what NUMBER were this year’s results? 784025072358249502 and communication, management to answer the questionnaire. Because style, remuneration and benefits, the interviews were performed until opportunities for growth within the beginning of September, the detailed company, image of the company, evaluation process had not been quality and productivity, quality of life, completed by the editorial deadline. 935802357023758245 commitment, fair treatment, respect However, the preliminary results for 1:270 and dealing with conflicts. the 2015 Employee Satisfaction Survey show a positive evaluation 1:270 In a subsequent step, a psychologist from the employees in all of the 823507235087230750 A liquefied gas is a gas liter of LPG liquid expands to about 270 liters of vapors at from the outsourced company above-mentioned topics. that can be stored in liquid 15 °C and 1 atm of pressure, depending on the exact interviewed all the employees in form by cooling or composition. Another element commonly used in utility operations with a view to identifying Oiltanking Terminais Brazil believes compressing it. Products systems at Oiltanking’s terminals is nitrogen. Depending on critical new aspects that were not that surveys work as an accurate 582375235976956892relevant in Oiltanking’s its availability and distribution, many terminals store covered by the questionnaire. The diagnosis of the actual climate at an business include liquefied nitrogen as a liquid, making the storage feasible due to its Oiltanking Terminais Brazil expectation is that the combination organization. They make it possible natural gas (LNG), expansion ratio of 1:691. Neon has the highest expansion carries out an Organizational Climate of the information extracted from the to identify, through collaborative liquefied petroleum gas ratio of all gases – 1:1434. Survey every two years with a view two steps (questionnaire and action, strong points, as well as (LPG), ammonia and to increasing employee motivation interviews) would make this process issues that need improvement. It is 734094545239523082nitrogen. By transforming But storage of liquefied gases is not only about expansion and identifying critical aspects that more complete. Participants are not this contribution that makes the these products into their rate, for the product state is the result of the correlation define employees’ motivation through identified by name, which guarantees company a highly regarded employer. liquid state, the same between temperature and pressure. The boiling point is the recognition of their strengths, confidentiality and openness. amount of product or the temperature at which a liquid turns to a gas. So, in the weaknesses, expectations and 403479234802340823mass can take just a context of refrigeration or cryogenic storage at atmospheric aspirations. Besides pinning down The project was implemented in 2013 fraction of the volume pressure, products such as ammonia, LPG, LNG require a improvement actions, the survey also and action plans were derived from GIVEAWAY A daybook made of needed under atmospheric storage below their boiling points, which are about -33 °C, takes into consideration employees’ the results in order to address recycled paper was distributed pressure and ambient -42 °C, and -162 °C respectively, in order to stay liquid. In job experience so that their daily highlighted critical aspects. The to each employee who temperature. the periodic table, the element with the lowest boiling participated work issues can be solved. results and action plans were 840238042480524805point is helium, which needs to be stored at -269 °C if it is presented to employees in a For instance LPG, which to remain liquid at atmospheric pressure. This year the project was outsourced to transparent way, which is something can vary in its composition But if one considers, say, a regular 20-pound cylinder of a company specializing in workplace that has generated a high credibility from a single gas to a LPG – like the ones used for gas grills – the product stays climate surveys, with the support of the among them. 248602486024680246mixture of propane, liquid at ambient temperature thanks to the pressure Oiltanking Terminais Human Resources propylene, butane and inside the vessel. When such a tank containing round (HR) department. The questionnaires The Climate Survey 2015 saw 100 butylenes, normally has about 19 liter of LPG breaks or is opened, the product were distributed online to all employees percent employee response, an expansion ratio of would (theoretically) expand to a 2 m spherical vapor cloud on August 10. The 87 questions covered including those who were on vacation 8024680244734623451:270. This means that 1 (with 100 percent product content). the following broad themes: integration and came to the company voluntarily 30 CONNECTIONS 784025072358249502CONNECTIONS 31 LEISURE & ENTERTAINMENT LEISURE & ENTERTAINMENT

SCRUMPTIOUS SCOOP Just as back then in 1958 at the fair in Bologna people of all ages like a cool treat I scream, you scream … we all Classics! scream for ice cream Ice cream seems to be a craving that transcends national and age boundaries alike. We owe some of the world’s coolest inventions to people who kept a cool While today ice cream is available to the head while their brain was overheating with the effort of coming up with masses, until 1800 it remained a rare and exotic dessert reserved mostly for the elite. innovative ideas and searching for clever solutions. Here are two truly Around that time, insulated ice houses were “cool” creations that lend a whole new meaning to the words “ice age”. invented, paving the way for ice cream manufacturing to intercultural excellence is dedicated to the evolution of become an industry. Soon ice cream moved out into the gelato* (Italian for ice cream) over time, the history of streets with vendors who announced their tasty cool production technology and the places and ways in which treats with catchy jingles. Immediate indulgence was it is consumed. The museum may be small (1,000 m2), Miracles of Beauty guaranteed with the invention of the ice cream cone. but it offers a variety of experiences ranging from ice Nowadays, the most exotic thing about ice cream may be cream tasting to a one-day crash course in making artisan You may be familiar with the phrase "no two “Under the microscope, the new flavors constantly being created: strawberry, ice cream. Those who want to become a real gelatiere snowflakes are alike." This discovery was in fact I found that snowflakes vanilla and chocolate are so yesterday. Today could enroll at the Carpigiani Gelato University, the made in the small rural town of Jericho, Vermont it’s got to be “smoked gouda” or “basil first university course dedicated to artisan (USA) by Wilson A. Bentley (1865-1931). The self- were miracles of avocado,” and who knows what new gelati. The four-week course and internship educated farmer attracted worldwide attention with beauty; and it seemed flavors tomorrow will bring? According take place in Bologna as well as various his pioneering work in the area of photomicrography, a shame that this to statistica’s results for the “global training sites around the globe. most notably his extensive work with snow crystals beauty should not be ice cream market” (2015), this FOCUSED (commonly known as snowflakes). By affixing a microscope market is estimated to be on the * There are significant differences between seen and appreciated “gelato” and “ice cream”. The former is freshly Wilson to a bellows camera, and after years of trial and error, he increase, and will be worth about 54 produced every day, has less incorporated air “Snowflake” became the first person to photograph a single snow crystal in by others.” billion US$ (48 billion Euro) in 2016. (therefore more flavor), is served at a higher Bentley at temperature and, has fewer calories. The latter 1885. He would go on to capture more than 5,000 snowflakes Wilson “Snowflake” Bentley Research shows that innovative uses ingredients designed for lengthy storage work during his lifetime, not finding any two alike. His snow-crystal flavors with a focus on health benefits and is made in large industrial batches. photomicrographs were acquired by colleges and universities will boost per-household consumption. throughout the world, and he wrote many articles for A visit to the gelato museum in Bologna, magazines and journals including, Scientific American Italy, will make you cherish your next HANDS ON An ever-increasing and National Geographic. In 1931, he published his ice cream all the more. This center of number of students at the Carpigiani book "Snow Crystals" containing more than 2,400 Gelato University underlines the photographs of snow crystals. Because of his interest in artisan gelato wonderful work with snow crystals, he was affectionately known as "Snowflake" Bentley. From time to time Bentley’s adage was brought into question, especially when referring to smaller crystals with simple shapes. However, the scientific consensus still is that it is very unlikely for two larger snow crystals to be identical in molecular structure and appearance.

CRYSTAL CLEAR Just some of the © Wilson Bentley Digital Archives all pictures: © gelato Museum, Bologna, www.gelatomuseum.org, more than 5,000 snowflakes Wilson of the Jericho Historical Society/ www.gelatouniversity.com Bentley managed to photograph snowflakebentley.com

32 CONNECTIONS CONNECTIONS 33 LEISURE & ENTERTAINMENT LEISURE & ENTERTAINMENT

What is the What is the difference between Mpemba Effect?

the Celsius*, Erasto Mpemba, a Tanzanian high-school Quaint student, was freezing hot ice-cream mix questions Fahrenheit* und when he noticed that a hot mix actually Kelvin* temperature freezes faster than a cold mix. Initially Being referred to as “real cool” appears to be quite a distinction for some scales? ridiculed, he eventually managed to people. However, what exactly it takes to be “cool” may vary depending on prove that his observation is right. Now one’s personal judgement and the ever-changing Zeitgeist, which can The Fahrenheit scale divides the called the "Mpemba Effect," the difference between the boiling phenomenon was also noted value attitudes, behaviors, appearance and style differently over the years. (212 °F) and freezing point by Aristotle, Francis Bacon Here are some questions it might be cool to know the answers to. (32 °F) of water into 180 and René Descartes. equal degrees, while the Celsius scale uses 100 equal degrees between the freezing Why does your (0 °C) and boiling point (100 °C). mouth feel cold The Kelvin scale is based on a single point called absolute when you suck a zero (minus 459.67 °F, minus Why are tennis peppermint? 273.15 °C) which is assigned Cool as a a value of 0 degrees. From balls kept in cool The menthol in mint contains proteins cucumber? there, the scale increases by storage? that mimic the response to cold degrees that are the same temperatures on the human nervous This phrase, first recorded in John Gay's Poems, New size as Celsius degrees. This Modern tennis balls have a hollow system. Receptor neurons in your mouth Song on New Similes, (1732), does not refer merely to scale, which is most widely rubber core, are covered in premium (TRPM8) that are usually stimulated into the state of being imperturbable. The inside used in science, is based on woven cloth, and then steamed to opening by temperatures under 12 °C temperature of a cucumber (which contains more than energy content rather than obtain the fluffy exterior. The bond with these menthol proteins and 90 percent water) can actually be up to 20 °C cooler on arbitrary temperature pressurized air inside makes the ball release the “it’s cold” signal to the brain. than the outside air. values like the other two bounce. Temperature has an effect scales (which are based on on pressure and hence on the amount water) and used in daily life. of bounce. And so, at the Wimbledon Water freezes at 273.15 °K Cup, for example, tennis balls are and boils at 373.15 °K . stored at 20 °C to keep them in The cricket as a perfect condition. thermometer? According to Dolbear’s* law one can °Fahrenheit = °Celsius × 1.8 + 32 calculate the temperature in degrees Fahrenheit by counting the number of °Fahrenheit = (K-273.15) × 1.8 + 32 chirps produced in 14 seconds by the snowy tree cricket (also known as the * Daniel Gabriel Fahrenheit, German physicist, engineer and thermometer cricket) and adding 40. The glassblower (1686-1736); Anders Celsius, Danish astronomer, chirping of the more common field crickets physicist and mathematician (1701-1744); Lord William is not as reliable as their Thomson Kelvin, British physicist and engineer (1824-1907); Amos Dolbear, American physicist and inventor (1837-1910) chirping depends e. g. on age.

34 CONNECTIONS CONNECTIONS 35 PEOPLE & PLACES PEOPLE & PLACES

North America Deep in the heart of A new season Hats off Texas, things can really heat up in the summertime, for a creative as well as beautiful with temperatures reaching well over a 100 °F idea colleagues at the Oiltanking (38 °C and above). Oiltanking Texas City likes to Tallinn terminal in Estonia came up cool down at its annual picnic at Palm Beach on with: they reused old red safety Galveston Island. Employees and their families helmets to plant pelargonium in In a enjoy chilling out as they float along in the lazy them. With the black soil and the river or splash about in the wave pool at the Moody red-white combination of the Gardens Theme Park. Some like to just relax in the blossoms the flowerpots reflect the shade of an umbrella, enjoying the ocean breeze Oiltanking colors and provide a Nutshell and a refreshing beverage. No matter how one decorative enhancement to the chooses to stay cool, it’s always great fun to spend entrance to the office. the day with the Oiltanking family. ON THE BEACH Scooter Wilson could JUMP FOR JOY This year’s Europe On June 26, 2015, the hearts of really get used to this place! summer party at Oiltanking more than 50 participants beat higher during SAY IT WITH Hamburg was a big success the summer party at the Oiltanking Hamburg FLOWERS tank terminal. That may be because on the Oiltanking safety JOINING FORCES Teamwork was the order helmets serve a one hand, this event at the terminal is always of the day during the staff outing as well new purpose in a joyful event for employees and their families greeting visitors – a sociable afternoon with fun and games as well as which invariably segues into a delicious employees evening barbecue. But this year, the bouncy castle – a highlight for young and old – probably played its part in boosting everyone’s Europe Seven colleagues from Oiltanking adrenaline levels. The party was the third in a Amsterdam, supported by four acquaintances, showed row and once again offered everything one’s their sporty side again when they took part in this year's heart could possibly desire! 10 English miles (16,09 km) Dam to Damloop on September 20. The run, which starts in Amsterdam and © Blik en Bloos Fotografie ends in Zaandam, is one of the largest running events in the world with almost 50,000 participants in total this Europe In September year. It is also part of the Dam to Dam weekend that Peru On July 31, the Oiltanking Andina Services 2015, colleagues from Oiltanking attracts around 85,000 entrants yearly which makes it the biggest sportive and Oiltanking Peru teams met in the city of Paracas to Stolthaven Antwerp experienced weekend in the Netherlands. The official charities Right To Play and Stichting celebrate Peru’s Independence Day with a lunch at the a very different working day Witte Bedjes (both provide aid for children in need) were generously supported Paracas Luxury Collection Resort. In his words of when they met just outside this year thanks to all participants and donations. The Oiltanking Amsterdam welcome, General Manager Darío Di Luca highlighted Breda, the Netherlands, for their colleagues and two the major phases of the operations carried out in Pisco, staff outing. Throughout the day, other groups ran for Peru, as well as the importance of the recently signed they enjoyed numerous team one of the smaller five-year Marine Berth Operations contract with games such as a caterpillar run, charities Lopen voor Pluspetrol Perú Corporation S.A., which runs from July and finding their way in a corn- Leukemie (running for 2015 to 2020. He also underlined the importance of field maze, ... all in the spirit of leukemia), “running occupational health and safety in operations and of enhancing team spirit and up” well over Euro taking a proactive attitude to one’s job. cooperation. The day was 8,000 in support. The day also provided the perfect setting for honoring rounded off by a relaxed, fun colleagues who have been with the company for five, and tasty barbecue. RUN FOR CHARITY The ten or fifteen years. And so the lunch gathering turned Oiltanking Amsterdam into a wonderful afternoon of compliments and colleagues were again among congratulations and the reassuring feeling that the participants of this year's colleagues are indeed dedicated to the company. Dam to Damloop

36 CONNECTIONS CONNECTIONS 37 PEOPLE & PLACES READER' S CORNER

Singapore As Singapore marked ... and Action! th the 50 anniversary of its Try to solve our riddle and don't miss out on the chance to win! independence with nationwide celebrations in August 2015, Please send your entries to: [email protected], or contact the Oiltanking terminal in us by post: Oiltanking GmbH, connections Team, Admiralitaetstrasse 55, Singapore also reached an 20459 Hamburg, Germany, or by fax: +49 40 370 99-499. important milestone in 2015: 25 years of successful operations. While Oiltanking’s CONGRATULATIONS initial footprint in the city-state was 260,000 cbm, the storage capacity of its three world-class Quiz Solution 5 2 3 8 1 terminals in Singapore now We hope you weren’t too cross with our previous quiz, which included colors and symbol exceeds 2.2 million cbm. To celebrate these characters like the cross and the sun. It would be understandable, as it was quite a time- 7 4 9 7 4 achievements and also to thank shareholders, consuming and difficult one, as quizzes go. However, your patience and power of deduction REASON TO CELEBRATE In the 9 8 1 6 5 colleagues, clients and contractors in Singapore have paid off, and the sun now rises on our winners: Romel Perez Huerta, Terminales del 25 years of its existence, Oiltanking for their dedication and loyalty, Oiltanking hosted an in Singapore has developed into a Perú, Sadasivan Sankaran, IOT, Adriaan Riemens, Oiltanking Terneuzen, Nicole Strauch, 5 3 2 8 6 impressive dinner party for them on October 8. center of expertise Total Deutschland GmbH. Congratulations on getting the answers right! Fingers crossed that they will like the USB ports, which are already on their way to their mailboxes! 4 8 9 1 7

NEW QUIZ Do you know “It’s that time of year again” how to do it? In December 2014, the Oiltanking colleagues at the hands wet or moving the glass. terminal in Nanjing, China, came up with some rather Due to differences in atmospheric pressure and The only aid allowed is a thread. creative festive decorations: They enlarged the temperature, ice can form in 16 separate known We look forward to reading the instructions for a craft project (a supplement for testing phases with different crystalline structures. The cool solutions you came up with

one’s “engineering skills” in the April 2012 issue of one you need for this quiz is Ice Ih, also known as to win an Oiltanking Wellness Set. connections), built an XXXL paper version of the original the ice cubes conveniently found in your freezer. Please make sure to send them to us one and placed it in their “Christmas corner.” We wonder Fill a glass with water and add the ice cube. Try by January 29, 2016, otherwise they what this year’s decorations will look like! to remove the ice cube – but without getting your will be put on ice. Good luck!

How come? Road salt may be a increased above 30 °C at the beginning of common sight in Europe during the winter July 2015. “Sweat stains” appeared on months, when the temperatures drop to streets that had recently been given a North America In August freezing point. But during the summer? In new coat of asphalt, as the new binder 2015 the Oiltanking North American fact the Dutch province of Gelderland broke down. By using road salt and brine, Managers attended the Values and found itself forced to do so on several the wet and soft spots were made less Priorities Workshop at Picosa Ranch provincial roads when temperatures liquid and viscous. outside of San Antonio, Texas. For the first time since the sale of OILT, the new management team was able to spend some quality team-building Cool stuff, baby! It doesn't have to be a cool photo in time together, while learning the order to share your happiest moments with us and our readers. We are Marquard & Bahls values and looking forward to receiving photos of your wedding and / or the new priorities. All 20 participants agreed: addition to the family by January 29, 2016, at the latest. It was a success!

38 CONNECTIONS CONNECTIONS 39 LAST BUT NOT LEAST

Dr. Steve Nicol, Adjunct Professor at the Institute for Marine and Antarctic Studies at the University of Tasmania, led the AAD’s (Australian Antarctic Division) Southern Ocean Ecosystems program for 20 years. During this time, he participated in eight long research voyages to the waters off East Antarctica, where he came across the region’s chief “scenic delights”: icebergs. They are formed from chunks of glacial ice – built up from snow falling on the Antarctic continent over millennia – that break free A Different from great ice shelves. This ice consists of pure freshwater. As seawater is drawn deep under the ice shelves by oceanic Stripe currents, it becomes super- cooled and can freeze to the base of the ice shelf. Often the frozen seawater contains organic matter and minerals, causing it to have a different color and texture. As a result, icebergs that have broken off from ice shelves may have multicolored layers. As the icebergs become fragmented and sculptured by wind and waves, they can also develop striking patterns – like the stunning jade iceberg formations, which are, however, infrequently seen as their verdant bellies are only revealed once they turn over. Or blue- striped icebergs, where freshwater filled cracks in the ice and froze so quickly that no bubbles were formed. Here the ice (actually quite transparent) looks blue because light from the blue end of the spectrum is reflected while red light is absorbed. Thanks to their stripes all icebergs often look like striped candy – in any case, they are eye candy!