Meeting of the Transportation District Commission of Hampton Roads Thursday, July 26, 2018 • 1:00 p.m. 2nd Floor Board Room • 3400 Victoria Boulevard, Hampton, VA

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A meeting of the Transportation District Commission of Hampton Roads will be held on Thursday, July 26, 2018 at 1:00 p.m. at 3400 Victoria Boulevard, Hampton, VA.

The meeting is open to the public and in accordance with the Board’s operating procedures and in compliance with the Freedom of Information Act, there will be an opportunity for public comment at the beginning of the meeting.

The agenda and supporting materials are included in this package for your review.

Meeting of the Transportation District Commission of Hampton Roads Thursday, July 26, 2018 • 1:00 p.m. 2nd Floor Board Room • 3400 Victoria Boulevard, Hampton, VA.

1. Call to Order & Roll Call

2. Public Comments

3. Approval of June 28, 2018 Meeting Minutes

4. President’s Monthly Report - William Harrell

A. Board Updates B. Recognitions

5. Committee Reports

A. Audit & Budget Review Committee - Commissioner Hunter/ Conner Burns, Chief Financial Officer

 June 2018 Financial Report

B. Operations & Oversight Committee - Commissioner Parnell/ Sonya Luther, Director of Procurement

 Contract No: 18 – 76521 General Printing Services (Renewal)

Recommending Commission Approval: Award of a contract to Liskey and Sons Printing, Inc. to provide general printing services. The cumulative amount of all TOs issued under this contract will not exceed $850,000 over the five-year period.

 Contract No: 18 – 76529 Property and Casualty Insurance Brokeage Services (Renewal)

Recommending Commission Approval: Award of a contract to Willis of Virginia, Inc. to provide property and casualty insurance brokerage services in the not-to-exceed amount of $192,500 over five (5) years

 Contract No: 18 – 76540 Strategic Regional Transit Transformation Project

Recommending Commission Approval: Award of a contract to WSP USA, Inc. to assist HRT with a strategic regional transit transformation solution in the not-to-exceed amount of $427,811.01.

 Contract No: 17 – 75521R – Uniform Rental Services (Renewal)

Recommending Commission Approval: Award of a contract to Unifirst Corporation to provide uniform rental services in the not-to-exceed amount of $400,215.40 over a five-year period.

C. Planning and New Starts Development Committee - Commissioner Wood

D. External/Legislative Advisory Committee - Commissioner Kanoyton

E. Management/Financial Advisory Committee – Brian DeProfio/ Conner Burns, Chief Financial Officer

F. Paratransit Advisory Subcommittee - Ms. Janice Taylor, Chair

G. Transit Ridership Advisory Sub-Committee – Ms. Doris Johnson, Chair

6. Old and New Business

 Resolution 05– 2018 – Resolution of Support for SMART Scale Transportation Funding Application

7. Comments by Commission Members

8. Closed Session (as necessary)

9. Adjournment

The next meeting will be held on Thursday, August 23, 2018 at 1:00 p.m. in the 2nd Floor Board Room at 509 E. 18th Street, Norfolk, VA.

Meeting Minutes of the Transportation District Commission of Hampton Roads Thursday, June 28, 2018 • 1:00 p.m. 2nd Floor Board Room • 509 E. 18th Street, Norfolk, VA

Call to order

A quorum was attained, and Chairwoman Woodbury of Newport News called the meeting to order at 1:00 p.m.

Commissioners in attendance:

Chairwoman Woodbury, Newport News Vice-Chairman Fuller, Chesapeake Past Chair Wood, Virginia Beach Commissioner West, Chesapeake Commissioner Mitchell, VDRPT Alt. Commissioner DeProfio, Hampton Commissioner Coleman, Newport News Commissioner Kanoyton, Hampton Commissioner McClellan, Norfolk Commissioner Parnell, Norfolk Commissioner Rowe, Portsmouth Commissioner Ross-Hammond, Virginia Beach

Hampton Roads Transit Staff in attendance:

Kim Ackerman, Chief Human Resource Officer Ray Amoruso, Chief Planning and Development Officer Debbie Ball, Assistant Director of Finance Amy Braziel, Sr. Executive Assistant Conner Burns, Chief Financial Officer David Burton, General Counsel, Williams Mullen Alesia Cain, Chief Technology Officer Gene Cavasos, Director Marketing & Communications Tina Cowan, Retail Account Manager Alisa Crider, Public Relations & Social Media Coordinator Margaret Denoncourt, Internal Auditor Joe Dillard, Government Liaison Angela Glass, Director of Budget and Financial Analysis William Harrell, President and CEO Ron Hodges, Director of Business Development Keith Johnson, Manager of Paratransit 1

Sonya Luther, Director of Procurement Sibyl Pappas, Chief Engineering & Facilities Officer Jim Price, Chief Transit Operations Officer Luis R. Ramos, Sr. Executive Assistant/Commission Secretary Sylvia Shanahan, Director of Finance Benjamin Simms, Director of Transportation Brian Smith, Assistant to the President for Organizational Advancement Derrick Snowden, Chief Safety & Security Officer Mark Stemple, Director of Maintenance Brittany Sumpter, DBE & Grants Coordinator Robert Travers, Corporate Counsel

Others in attendance: Jamie Battle, Citizen Joe Belec, TRAC Chair Josie Bergstrom, League of Women Voters Judith Brown, League of Women Voters Jimmy Gray, City of Hampton Steve Lambert, HRTPO Brian Solis, City of Virginia Beach Janice Taylor, Chair, Paratransit Advisory Committee Mark Geduldig-Yatrofsky, Portsmouthcitywatch.org Constantinos Velisserios, City of Newport News

The June TDCHR meeting package was distributed electronically to all Commissioners, the media, and the public in advance of the meeting. The meeting package consisted of:

 Agenda  May Meeting Minutes  June President’s Report Presentation  June Social Media Analytics  June President’s Report  Committee Reports

Commissioner Woodbury welcomed Mr. Jimmy Gray, who will represent the City of Hampton on the Board.

Public Comments

Mark Geduldig-Yatrofsky stated that he appreciated Mr. Harrell’s most recent editorial. Mr. Geduldig- Yatrofsky stated that it was a great piece of advocacy for HRT and public transit.

Mr. Geduldig-Yatrofsky also mentioned the Transit Riders Advisor Committee Chair, Joe Belec’s letter to the editor stating that the letter was a well written and thought out piece of advocacy for transit.

Mr. Geduldig-Yatrofsky challenged the Board to be better advocates for transportation and for a dedicated source of funding. Mr. Geduldig-Yatrofsky stated that the Board has a strong influence and

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has access to those that serve in the General Assembly and they should focus efforts on transportation.

Mr. Geduldig-Yatrofsky stated that major companies take their business elsewhere because transportation infrastructure is not what it should be in Hampton Roads.

A motion to close Public Comments was made by Commissioner Ross-Hammond and properly seconded by Commissioner Kanoyton. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

Nays: None

Abstain: None

Approval of the April 2018 TDCHR Meeting Minutes

A motion to approve the May 2018 meeting minutes was made by Commissioner Coleman and properly seconded by Commissioner Ross-Hammond. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

Nays: None

Abstain: Commissioners Wood and West

President’s Monthly Report

Mr. William Harrell, President and CEO, welcomed everyone to the meeting.

Mr. Harrell stated that there are a few items placed at Board member seats. The items distributed to the Board were HRT’s internal newsletter, The Link and an article form the Virginia Pilot newspaper.

Mr. Harrell stated that the funding model for roads, bridges, and tunnels was created in 2013 when the Hampton Roads fund for dedicated funding sources was created to move projects along and mentioned the need for dedicated funding for public transportation.

Mr. Harrell stated that the American Public Transportation Association (APTA) is reaching out to Congress to get support for transportation initiatives and to help the public understand the value of transportation. Harrell noted a recent article in the Washington Post regarding national efforts to limit new transit initiatives.

Mr. Harrell stated that the Tide reached a milestone and welcomed its 10 millionth ride. Mr. Harrell noted that light rail and ferry ridership continues to show increases year over year, noting especially high ridership numbers for Harborfest. Mr. Harrell reported significant higher ridership at the Oceanfront that directly correlates to expanded service in that area.

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Mr. Harrell mentioned HRT’s new Automated Voice Response (AVR) system in customer service which will go live on July 8th.

Mr. Harrell stated that HRT is preparing to take delivery of new buses. HRT is planning to have a media event surrounding the delivery.

Commissioner Woodbury mentioned the elimination of a MAX bus route. Mr. Ray Amoruso provided an update on changes to the current routes.

1:15 pm Alt Commissioner Jackson (Portsmouth) arrived.

COMMITTEE REPORTS

Audit and Budget Committee

Mr. Conner Burns provided an update on a response to a recent internal audit in the finance department. The Board was briefed on how items in the report will be monitored going forward.

Mr. Burns presented the May 2018 Financial Report.

There was a question regarding advertising revenue. The Board requested a plan for advertising, to include utilizing technology for advertising, and wants HRT to be aggressive with advertising.

There was some discussion regarding additional funds that are coming from the State.

Operations and Oversight Committee

Commissioner Fuller, Chair of the Operations and Oversight Committee, called on Ms. Sonya Luther, Director of Procurement, to give a report; Ms. Luther presented the following contracts for approval:

Contract No: 17-75527, Armored Car Services, Award of a contract to Dunbar Armored for armored car services in the not-to-exceed amount of $119,757.60 over a three-year period was presented for approval.

There was some discussion regarding the number of bidders on Contract 17-75527. A motion to approve Contract No. 17-75527 to Dunbar Armored for armored car services was made by Commissioner West and seconded by Commissioner Parnell. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

Nays: None

Abstain: None

Contract No: 18-78350, Bridge Repairs on Tide Light Rail Bridges, Award of a contract 4

to McClain and Company, Inc. to perform repairs to the (HRT) Light Rail bridges in the not-to-exceed amount of $151,683 was presented for approval.

A motion to approve Contract No. 18-78350 to McClain and Company, Inc to perform repairs to Hampton Roads Transit (HRT) Light Rail bridges, was made by Commissioner Fuller seconded by Commissioner Parnell. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

Nays: None

Abstain: None

Contract No: 18-76526, Elizabeth River Ferry Service, Award of a contract to Norfolk By Boat to provide Elizabeth River Ferry services in the amount of $6,070,631 for five (5) years was presented for approval.

A motion to approve Contract No. 18-76526 to Norfolk by Boat to provide Elizabeth River Ferry services, was made by Commissioner Coleman seconded by Commissioner Rowe. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

Nays: None

Abstain: None

Contract No: 18-76527, Ferry Repair Service, Award of a contract to Fairlead Boatworks, Inc., Lyon Shipyard, Inc. and Ocean Marine Yacht Center to perform scheduled and emergency repairs for the ferry boat fleet. The cumulative amount of all Task Orders issued under this Contract will not exceed $225,000 was presented for approval.

A motion to approve Contract No. 18-76527 Ferry Repair Service to Fairlead Boatworks, Inc. Lyon Shipyard, Inc. and Ocean Marine Yacht Center to perform scheduled and emergency repairs for the ferry boat fleet was made by Commissioner Fuller seconded by Commissioner Coleman. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Rowe and Ross-Hammond.

Nays: None

Abstain: Parnell

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Contract No: 17-75518, PeopleSoft Human Capital Management Managed Services, Award of a contract to Cherry Road to provide PeopleSoft Human Capital Management managed services. The cumulative amount of all services performed under this contract will not exceed $660,000 over the three-year period was presented for approval.

A motion to approve Contract No. 17-75518, PeopleSoft Human Capital Management Managed Services to Cherry Road to provide People Soft Human Capital Management managed services was made by Commissioner Coleman seconded by Commissioner Wood. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

Nays: None

Abstain: None

Contract No: 18-76539, Oracle Enterprise Database Annual Support, Award of a contract to Mythics, Inc. to provide continued annual support of HRT’s Oracle database software enterprise licenses in the not-to-exceed amount of $1,091,643.02 over a five-year period was presented for approval.

A motion to approve Contract No. 18-76539, Oracle Enterprise Database Annual Support to Mythics, Inc. to provide continued annual support of HRT’s Oracle database software enterprise licenses was made by Commissioner Ross-Hammond and seconded by Commissioner Coleman. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

Nays: None

Abstain: None

Contract No: 18-76536, Provide Heavy Duty Bus Batteries, Award of a contract to Tidewater Fleet Supply, LLC to provide heavy duty bus batteries in the not-to-exceed amount of $282,848 over a five-year period was presented for approval.

A motion to approve Contract No. 18-76536, Provide Heavy Duty Bus Batteries to Tidewater Fleet Supply, LLC to provide heavy duty bus batteries was made by Commissioner West and seconded by Commissioner Fuller. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

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Nays: None

Abstain: None

Planning and New Starts Development Committee

There was no Planning and New Starts Development Committee Meeting held and nothing to report.

External Legislative Advisory Committee (ELAC)

Commissioner Kanoyton stated that the committee meet on June 27, 2018. Ms. Kanoyton stated that Mr. Ron Hodges gave an advertising presentation, which will be given to the full Board next month.

The committee also discussed looking for ticket sales opportunities with digital signage, cities that do not allow advertising on shelters, and selling of GoPass to Hampton University.

Mr. Joe Dillard discussed having “grass roots” meetings as it relates to transportation.

It was noted that several Commissioners want to get involved when “grass roots” meetings are being held in their cities.

Mr. Dillard also stated that the Ride the Bus with legislators initiative is going well.

Management Finance Advisory Committee (MFAC)

Mr. Burns stated that the monthly MFAC meeting was held earlier in the week and provided a summary of the same.

It was requested that HRT provide a calendar to its partner cities with budget dates and deadlines, so cities can plan their budget meetings appropriately.

Mr. Harrell provided an update on additional funding being provided by State and stated that it will be subject to the Cost Allocation Agreement but will not require a budgetary amendment.

Chairwoman Woodbury requested a report on how additional funding will be allocated by HRT. Ms. Woodbury requested that the Commission be kept informed regarding any fluctuations in State funding.

Alt. Commissioner DeProfio suggested exploring whether the additional state funds could offset the local share. Staff will advise of the feasibility of the suggestion, including the impact of the same on HRT operations.

Commissioner McClellan asked if there is a line item that shows just the light rail budget and formula that is used for the rail funding.

Commissioner West requested to see each City’s contribution to HRT as a percentage of the City’s total budget. Mr. Brian Smith stated that HRT would provide this information with the help of each

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City’s budget liaison. Commissioner Wood stated he would also like to see each City’s contribution to HRT as a percentage of the City’s total budget.

Paratransit Advisory Sub-Committee (PAC)

Ms. Janice Taylor, PAC Chair, provided an update of the PAC.

Ms. Taylor stated that the Committee last met in April and mentioned that there are still several vacancies on the Committee.

Ms. Taylor mentioned challenges related to the location of ticket sale sites and some safety concerns in an area of Newport News that are being addressed by the City per Commissioner Coleman.

There was a discussion regarding rolling out ticket sales at new locations.

There was a discussion regarding the selling of tickets at Walmart.

Transit Ridership Advisory Committee (TRAC)

Mr. Joe Belec stated that the next TRAC meeting will be held in July and that elections will be held at that meeting.

Old and New Business

Commissioner Wood, Chair of the Nominating Committee provided a report to the Board and nominated the following officers for new fiscal year. They are as follows:

Commissioner Fuller, Chair Commissioner Hunter, Vice Chair Conner Burns, Treasurer Luis Ramos, Secretary

A motion to approve the officers was made and properly seconded. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

Nays: None

Abstain: None

Mr. David Burton read Resolution 04-2018, Appreciation for and Commendation of Jamie Battle. Resolution 04-2018.

A motion to approve Resolution 04-2018, Appreciation for and Commendation of Jamie Battle was made by Commissioner Ross-Hammond and was properly seconded by Commissioner Rowe. A roll call vote resulted as follows:

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Ayes: Commissioners Woodbury, Fuller, Wood, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Parnell, Rowe and Ross-Hammond.

Nays: None

Abstain: None

A Memo was distributed regarding the ATU Local 1177 Ratification of the Contract.

Mr. Harrell stated that a last, best and final offer was presented to the Union on June 20, 2018, at the conclusion of a second Federal Mediation session. The Union notified management on June 27, 2018 that it had accepted the offer.

Mr. David Burton advised that the Collective Bargaining Agreement is a management function that does not require any action by the Commission, but historically the Commission has voted to endorse labor agreements.

Mr. Robert Travers discussed the major components of the agreement and advised the Commission that Union salaries would be static in FY19 and there would be modest increases in FY20 and FY21.

A motion to endorse Union Non-Bargaining Contract Local 1177 was made by Commissioner Kanoyton and properly seconded by Commissioner Rowe. A roll call vote resulted as follows:

Ayes: Commissioners Woodbury, Fuller, West, Mitchell, Kanoyton, DeProfio, Coleman, McClellan, Rowe and Ross-Hammond.

Nays: Wood

Abstain: Parnell

Commissioner Mitchell gave an update on the Department of Rail and Public Transportation (DRPT). There was a request for financial briefing from DRPT at the next Board meeting.

Commissioner McClellan reported that she went to an Inter-Regional visit to Pittsburgh.

Commissioner McClellan requested a discussion regarding the possibility of having transit riders ride for free on the light rail and increasing parking lot rates in the City of Norfolk.

Mr. Harrell mentioned the RailVolution Executive Committee will be hosting their annual meeting in Pittsburgh, on October 21-24, 2018.

Chairwomen Woodbury mentioned that other cities with rail modes, have taken advantage of a federal grant for free ridership.

Mr. Dillard stated that the ribbon cutting event at the Greater Richmond Transit Company was a success and that local and state leaders celebrated the launch of the GRTC Pulse.

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Mr. Harrell mentioned that HRT is concluding the RFP process for a study that will include a review of HRT routes along with looking at different funding models so that HRT can enhance its transit system. HRT anticipates making a recommendation for award at the July Commission meeting

Mr. Rowe stated that the Commission should be celebrating that the ratification of the Collective Bargaining Agreement.

Commissioner Parnell stated that he supports Commissioner McClellan’s proposal for the City of Norfolk to make The Tide free on weekends.

Mr. David Burton reminded that Board that next month at the Transit Management Company (TMC) meeting they can go into executive session to address concerns.

Chairwoman Woodbury acknowledged Judith Brown for her continued service as a transit advocate.

CLOSED SESSION:

There was no Closed Session.

Adjournment

The meeting adjourned at 2:44 p.m.

TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS

______Patricia P. Woodbury ATTEST: Chairwoman

______Luis R. Ramos, Commission Secretary July 26, 2018

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TDCHR Board Meeting July 28, 2018

1 President’s Report

Special Events • 42nd Annual Harborfest in Norfolk • 10 Millionth Tide Rider Celebration

2 President’s Report

• New Interactive Voice Recognition (IVR) System implementation • Delivery of New Buses • Planning media event

3 TDCHR Board Meeting July 28, 2018

4 HAMPTON ROADS President’s Report TRANSIT July 2018

A LOOK AT THE PAST YEAR

We’ve embarked on a new fiscal year which runs between July 1, 2018 and June 30, 2019, and I’m confident we have a great year ahead! In addition to focusing on our daily service, there are several exciting projects, such as piloting a new mobile-ticketing platform, as well as important investments to be made, including new bus and paratransit vehicle purchases.

Throughout the year, we will also be focused on fostering new collaboration and joint problem-solving with local and regional partners. New partnerships, including with the private sector, will be key to tackling some of our big challenges.

Before we get too far into the new year, however, it’s good to take a moment to reflect on where we’ve come over the past 12 months. Here’s a snapshot of just a few successes:

• Marketing and Communications achieved new milestones in non-traditional platforms, growing social media to nearly 12,500 Facebook followers (a year-over-year increase of more than 600), 5,816 Twitter followers, and 1,170 Instagram followers.

• The Student Freedom Pass program was expanded and won the Community Service Impact Award from Coastal Virginia Business Magazine.

• Agency-wide Key Performance Indicators (KPIs) have been updated and published at gohrt.com in support of transparency and performance monitoring (covering Ridership, On-Time Performance, Operating Costs Covered by Farebox Revenue, Customer Complaints per 100k Boardings, Average Cost per Customer Trip; and Preventable Accidents per 100,000 Miles).

• HRT’s Public Outreach teams participated in more than 50 community events, including programs for seniors, persons with disabilities, youth, college students and outreach to local businesses.

• Internal efforts continued that improve productivity through automation and streamlining of business functions, for example, digitization of records and Technology and Finance departments leading efforts to upgrade financial systems software.

• We showcased HRT services, promoting positive community relations and encouraging ridership through events like celebrating the 10 millionth Rider on The Tide, the new Ferry christening, and supporting major events like as HollyDazzle, Grand Illumination, and Harborbest.

• Human Resources filled vacancies in key positions, including hiring a new Chief Financial Officer, Director of Customer Relations, and Director of Enterprise Technology Solutions. HAMPTON ROADS TRANSIT

• Facilities and Engineering led the way to achieve 50% completion on Hampton Facility renovations which will better support the workforce in daily operations (the first renovations to that facility and its major systems since construction in 1987).

• HRT administration and union representatives successfully negotiated a new three-year agreement, supporting our workforce and providing for agency stability on a sound fiscal basis.

• Staff ensured processes of transparency, thoroughness, responsiveness, and coordination of efforts to support several successful external and internal audits and reviews, including an FTA Financial Management Review initiated in May 2018 and completion of a DRPT Financial Management Office Review as well as Internal Auditor efforts.

• Human Resources ensured ongoing talent recruitment through participating in more than 30 external and HRT-directed hiring events, with 128 Operator trainees hired and 9 internal promotions of Transportation Supervisors to provide daily field support for bus operations.

• We managed consecutive years of avoiding significant end-of-year negative budget variances that would otherwise impact local funding partners, as well as working with the Commission to adopt new (FY19) operating budget that is 3% less than previous fiscal year.

• We coordinated with FTA and the City of Virginia Beach to recoup $5 million in federal investment that had previously been proffered by HRT to support light rail extension, but will be leveraged to meet system-wide fleet needs.

• In October, staff successfully implemented phase 2 of two-step base fare increase (25 cents).

• We successfully encumbered federal and state grants to advance more than $13.8 million in mission-critical capital projects, including bus purchases, IT infrastructure, ferry boats and dock upgrades, Ticket Vending Machines, and others.

• Advertising and Sales enhanced agency-generated revenue streams with a new business relationship with Food Lion to recover lost ticket sales due to Farm Fresh closings.

• Facilities led the effort to update HRT’s asset inventory and condition assessments (over 5,000 items) and began implementation of an enterprise system that will used for capturing and maintaining asset data, managing work orders, and overall asset management.

• HRT received two HRSD environmental compliance Gold Awards and one Platinum Award.

• Planning and Development led major planning and policy efforts that strategically guide systemwide activities and outcomes, including a new 10-year Transit Development Plan, the Core 20 plan, and the 6-year Capital Improvement Program. HAMPTON ROADS TRANSIT

• We conducted informational tours and briefings with local and state officials, for example, Hampton City Council, and General Assembly members.

• Facilities installed 14 new bus shelters across the service area, and repaired, replaced or improved over 950 bus stops and expanded the “Adopt-a-Stop” program to support cleanliness and save on costs.

• Planning and Development led efforts to complete the Peninsula Corridor Study in collaboration with local partners, concluding with city council resolutions in support of Bus Transit (BRT) on two potential alignments (an alternative on Jefferson Ave. and an alternative on Mercury Blvd.) which may be advanced in the future. The environmental review phase will commence in September 2018.

• We also completed the Norfolk Westside Transit Study, concluding with a no-build recommendation and now moving forward with comprehensive (DEIS) evaluation of potential for high-capacity transit connections to Naval Station Norfolk on alignment(s) in eastern portion of the city, commencing in October 2018.

These few bullet points are just a sample covering the past 12 months. Meanwhile, each weekday HRT’s skilled operators are on the front lines of providing more than 35,000 miles of service. Our contracted paratransit operations are also providing essential transportation. Our customer service representatives do an outstanding job at transit centers and our central customer contact center. And HRT mechanics keep more than 270 buses rolling to provide over three-quarters of a million hours of service annually.

My hat’s off to the tremendous team of employees of Hampton Roads Transit! It’s truly a team effort and there is a lot to be proud of! All our efforts are serving customers – our neighbors and visitors to the region – and supporting economic productivity of each city and the region. HAMPTON ROADS Web Site Analytics TRANSIT Gohrt.com • May - June 2018

GOHRT.COM • MAY 2018 GOHRT.COM • JUNE 2018

OVERVIEW OVERVIEW 69,551 Sessions 78,361 Sessions 39,868 Users 47,137 Users 176,157 PageViews 195,637 PageViews

DEVICE USAGE: DEVICE USAGE: 70.81% Mobile 71.36% Mobile 25.14% Desktop 24.90% Desktop 4.06% Tablet 3.74% Tablet

PAGEVIEWS BY PAGE (TOP 10) PAGEVIEWS BY PAGE (TOP 10) / (home) 16.5% / (home) 15.06% /route/ 7.78% /route/ 6.98% /route/norfolk/ 7.51% /fares/ 6.97% /fares/ 5.89% /route/norfolk/ 6.64% /route/virginia-beach/ 5.26% /route/virginia-beach/ 5.24% /route/newport-news/ 3.78% /services/the-tide/ 4.39% /services/the-tide/ 3.37% /services/ferry/ 3.96% /services/ferry/ 3.12% /route/newport-news/ 3.51% /services/vb-wave/ 2.43% /services/vb-wave/ 3.40% /services/paratransit/ 2.17% /route/hampton/ 1.93%

TRAFFIC SOURCE PER SESSION TRAFFIC SOURCE PER SESSION Organic Search 69.10% Organic Search 68.09% Direct 21.42% Direct 23.07% Referral 8.8% Referral 7.95% (Other) 0.39% Email 0.32% Email 0.21% Display 0.25% Social 0.09% (Other) 0.23% Social 0.09% STUDENT FREEDOM PASS Viewed Main Page 2,235 STUDENT FREEDOM PASS Viewed Application 1,119 Viewed Main Page 2,452 Completed Application 920 Viewed Application 1,523 Completed Application 1,075 OTHER 109 RFP Solicitation Information Requests OTHER 9,367 Trip Planner Submissions (Get Directions) 292 RFP Solicitation Information Requests 9,839 Trip Planner Submissions (Get Directions) HAMPTON ROADS Social Media Analytics TRANSIT May - June 2018

FACEBOOK STATS May 1 – May 31, 2018 June 1 – June 30, 2018 HRT’s Facebook @hrtfan HRT’s Facebook @hrtfan Total fans: 12,500 Total fans: 12,500 Total posts: 17 Total posts: 29 Impressions: 21,500 Impressions: 37,700 Engagements: 332 Engagements: 891 Clicks: 105 Clicks: 90 People engaged: 58% female, 42% male People engaged:Faceboo k58% Pag efemale,s | 3 of 7 42% male Women between 25-34 most active users Women between 25-34 most active users Facebook Top Posts, by Reactions FACEBOOK TOP POSTS

Post Reactions Comments Engagement Reach

Hampton Roads Transit #ThrowbackThursday to June 29, 1979 when Ocean View’s 80-year-old roller coaster was blown up – on the third try – and used in the filming of the made for TV movie “The Death of Ocean View Park.” Comment if you've lived in #HRVA long enough to remember this!

102 31 14.9% 1,862

(Post) by Alisa C. June 28, 2018 8:30 am

Hampton Roads Transit Don’t miss the largest, longest-running, free maritime festival in the nation! The 42nd Annual Norfolk Harborfest® begins Friday, June 8 and runs through Sunday, June 10. Hampton Roads Transit would love to provide your stress- free ride. Check out our schedule and details on www.gohrt.com. We are also bringing back our popular photo contest, and we want YOU to participate! Check out our video with Light Rail Operator Marlo Maxwell for details! #MyHarborfestTrip 46 22 7% 1,597

(Post) June 05, 2018 11:03 am

Hampton Roads Transit

32 0 13.9% 887

(Post) June 09, 2018 10:54 pm

Hampton Roads Transit Who had a blast at Norfolk Harborfest 2018? Thanks to the thousands of you who skipped the traffic and rode transit there! #MyHarborfestTrip #RideTheTide #RideTheFerry #gohrt Facebook Pages | 4 of 7

32 0 13.9% 887 Facebook Top Posts, by Reactions

Post (Post) June 09, 2018 10:54 pm Reactions Comments Engagement Reach

Hampton Roads Transit With new grant funding through the Virginia Department of Rail and Public Transportation this fall we will kick off a new project to see how we may be able to re-invent regional transit to be more effective, efficient and 28 8 7.8% 1,086 sustainable. Read the story below.

William E. Harrell: Imagine a plan to transform public transportation (Post) June 25, 2018 10:42 am

Facebook Impressions

PAGE IMPRESSIONS, BY DAY

3,000

2,500

2,000

1,500

1,000

500

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 JUN

ORGANIC NONORGANIC

Impressions Metrics Totals

Organic Impressions 32.5k Total Impressions increased by Nonorganic Impressions 5,110 81.8% Total Impressions 37.7k since previous date range Average Daily Users Reached 711.37 HAMPTON ROADS Social Media Analytics TRANSIT May - June 2018

TWITTER STATS

May 1 – May 31, 2018 June 1 – June 30, 2018 HRT’s Twitter @gohrt_com HRT’s Twitter @gohrt_com Total followers: 6,247 Total followers: 6,254 Tweets sent: 54 Tweets sent: 90 Retweets: 25 Retweets: 45 Mentions received: 120 Mentions received: 154 Impressions: 42,700 Impressions: 44,900 Engagements: 386 Engagements: 431 Clicks: 65 Clicks: 54 Twitter Profiles | 3 of 7 People engaged: 54% male, 46% female People engaged: 54% male, 46% female Men between 35-44 most active users Men between 35-44 most active users Twitter Top Posts, by Responses TWITTER TOP POSTS

Tweet Potential Reach Responses Clicks Retweets

gohrt_com Want an incredible view of @NorfolkDowntown? Take a spin on @SkystarWheel at @WatersideDistVA! Visit HRT's FB Page https://t.co/OWbij12kkv and tag a friend in the comments on the SKYSTAR 30.9k 5 0 5 post for a chance to win a FREE pair of tickets! *CONTEST ENDS at 2 p.m. Monday, June 18th. https://t.co/1acgc35L1C (Tweet) by Alisa C. June 18, 2018 12:00 pm

gohrt_com The following trips will not run this morning: Route 36 - 6:18AM Tidewater Community College Route 15 - 5:33AM Military Circle Mall Route 6 - 5:54AM DNTC & Seaboard/Liberty at 618 AM Route 20 - 6:07AM DNTC Route 23 147.2k 4 0 3 - 5:59AM Fort Please take an alternate route. https://t.co/RhlumNglwU (Tweet) June 25, 2018 5:42 am

gohrt_com Want an incredible view of @NorfolkDowntown? Take a spin on the SkyStar Wheel at @WatersideDistVA before Sept. 3rd! Visit our FB Page (HRTfan) and tag a friend in the comments who you'd like to ride with for a chance to win a 8,031 4 0 2 FREE pair of tickets! *CONTEST ENDS at 2 p.m. today https://t.co/k3YymVBTvC (Tweet) June 13, 2018 12:57 pm

gohrt_com #DidYouKnow The latest research shows that in 2011, U.S. public transportation use saved 865 million hours in travel time and 450 million 13.5k 3 0 3 gallons of fuel in 498 urban areas. #TransitTuesday @APTA_info (Tweet) by Alisa C. June 26, 2018 8:45 am

gohrt_com Contest has been extended to 2 p.m. Monday, June 18th! Good luck. Submit entries on our Facebook page. https://t.co/H1742InJEN 24.2k 3 0 3 (Tweet) June 13, 2018 2:06 pm Draft Financial Statement

JUNE 2018 FISCAL YEAR 2018 FINANCIAL REPORT OPERATING FINANCIAL STATEMENTS JUNE 2018

Monthly Month to Date FISCAL YEAR 2018 Year to Date

Budget Actual Variance Dollars in Thousands YTD Budget YTD Actual Variance Operating Revenue $ 1,569.6 $ 1,251.4 $ (318.2) (20.3)% Passenger Revenue $ 17,686.1 $ 15,549.1 $ (2,137.0) (12.1)% 110.4 166.5 56.1 50.8 % Advertising Revenue 1,325.0 840.1 (484.9) (36.6)% 186.3 183.6 (2.7) (1.5)% Other Transportation Revenue 2,236.1 2,216.0 (20.1) (0.9)% 5.0 62.8 57.8 1155.7 % Non-Transportation Revenue 60.0 345.3 285.3 475.4 % 1,871.4 1,664.3 (207.0) (11.1)% Total Operating Revenue $ 21,307.2 18,950.4 $ (2,356.8) (11.1)% Governmental Subsidy Revenue 1,016.5 1,352.3 335.8 33.0 % Federal Funding 16,347.0 16,289.8 (57.3) (0.4)% 1,669.7 1,625.5 (44.2) (2.6)% State Funding 20,036.2 19,505.6 (530.6) (2.6)% 3,688.1 $ 3,688.1 (0.0) (0.0)% Local Funding 44,256.6 44,256.6 0.0 0.0 % 6,374.2 6,665.8 291.6 4.6 % Total Governmental Subsidy Revenue $ 80,639.8 80,052.0 $ (587.9) (0.7)% $ 8,245.5 $ 8,330.1 $ 84.6 TOTAL REVENUE $ 101,947.0 $ 99,002.4 $ (2,944.6)

$ 5,117.0 $ 7,353.4 $ (2,236.4) (43.7)% Personnel Services $ 64,658.0 $ 64,545.8 $ 112.2 0.2 % 729.3 663.5 65.8 9.0 % Contract Services 8,827.5 7,914.8 912.6 10.3 % 1,005.7 507.5 498.2 49.5 % Materials & Supplies 11,795.9 9,976.3 1,819.6 15.4 % 99.3 126.4 (27.1) (27.3)% Utilities 1,195.3 1,229.7 (34.4) (2.9)% 374.6 456.1 (81.5) (21.8)% Casualties & Liabilities 4,359.8 4,278.9 80.9 1.9 % 725.5 785.3 (59.8) (8.2)% Purchased Transportation 8,706.4 8,479.1 227.3 2.6 % 194.2 (65.8) 260.0 133.9 % Other Miscellaneous Expenses 2,404.2 1,478.0 926.2 38.5 % $ 8,245.5 $ 9,826.4 $ (1,580.9) (19.2)% TOTAL EXPENSE $ 101,947.0 $ 97,902.6 $ 4,044.4 4.0 % (1,496.3) OPERATING SURPLUS (DEFICIT) 1,099.8

Draft Financial Statement 2 OPERATING FINANCIAL STATEMENTS JUNE 2018 2.50 2.25 Farebox Revenue 2.00 (in millions) 1.75 1.50 1.25 1.00 0.75 0.50 0.25 ‐ JUL AUG SEPT OCT NOV DEC JAN FEB MAR APR MAY JUNE FY17 ACTUAL FY18 BUDGET FY18 ACTUAL 10.00 Total Expenses (in millions) 9.00

8.00

7.00

6.00

5.00 JUL AUG SEPT OCT NOV DEC JAN FEB MAR APR MAY JUNE FY17 ACTUAL FY18 BUDGET FY18 ACTUAL

Draft Financial Statement 3 PROCUREMENTS BETWEEN $50K-$100K JUNE 2018

Contract Method of Contract DescriptionCost CenterFunding Source Award Amount Award DateAwarded VendorPerformance Period Jun‐18 Number Procurement

18‐78354 HERE Map Data Software Technology Operating RFQ $ 74,250.00 6/1/2018 Trapeze Software Group, Inc. 3 Years

6 Base Year Price: $170,000 General Printing Services Contract No: 18-76521 Title: Option Year (Renewal) Price: $680,000 w/ 4 1-yr Options

Acquisition Description: Enter into a renewal and consolidation contract with a qualified Contractor to provide general printing services on a Task Order (TO) basis.

Background: HRT requires the services of a printing contractor to assist in the production of printed materials such as folders, catalogs, business cards, folded maps, forms, brochures, flyers, posters, newsletters, thank you cards, bus route schedules, Virginia Beach Wave Schedules, etc. used to inform and market to the public, as well as reports, reference books, road call books, etc. utilized by HRT’s Operations and Maintenance Department. Under the terms of this agreement, the Contractor shall produce ordered materials in-house; and, provide all labor, materials, transportation, equipment and facilities necessary to supply and deliver the various printed items specified in the Price Schedule.

Contract Approach: A Request for Proposal (RFP) was issued on February 10, 2018. Twelve (12) proposals were received on April 10, 2018 from the following firms:

 B & B Printing  Centric Communications  Cenveo Corporation  EcoPrint, Inc.  FCL Graphics, Inc.  Fidelity Printing, Inc.  Jones Printing Service, Inc. (Jones)  Liskey and Sons Printing, Inc. (Liskey)  21st Century Media Newspaper, LLC dba Nittany Valley Offset  Preferred Direct Marketing (Preferred)  Professional Printing Center, Inc.  KM Printing dba Strategic Factory

In response to the RFP, proposers were required to provide unit prices for various printed materials specified in the Price Schedule to be utilized when establishing pricing for required TOs.

Upon review and evaluation of the technical proposals, Jones, Liskey and Preferred were rated best to meet the Scope of Work (SOW) requirements based on information provided in regard to the firms’ overall approach and experience. As a result, HRT staff determined that no technical presentations or clarifications were necessary, and the three (3) firms were invited for discussions and negotiations for the purpose of a possible award. Negotiations focused on clarifying assumptions made in establishing pricing and confirming each firm’s approach to performing the services. At the conclusion of negotiations, Best and Final Offers (BAFO) were requested from all three (3) firms.

After an in-depth review and analysis of the BAFOs received, HRT staff determined that Liskey provided the best value based on a combination of technical capability and price. Liskey’s unit prices were deemed fair and reasonable based on a price analysis performed utilizing historical data and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review performed confirmed that Liskey is technically and financially capable to perform the work.

Base Year Price: $170,000 General Printing Services Contract No: 18-76521 Title: Option Year (Renewal) Price: $680,000 w/ 4 1-yr Options

Liskey is located in Norfolk and has performed similar work for the City of Virginia Beach, Virginia Beach City Public Schools, Old Dominion University and the Norfolk Tides Baseball Club. Liskey has also provided similar services for HRT satisfactorily.

The Contract period of performance is one (1) base year with four (4) additional one-year options.

No DBE Goal was assigned for the overall solicitation. HRT’s DBE Coordinator will review the scope of each proposed Task Order to identify opportunities for DBE participation and establish a task-based goal accordingly.

Cost/Funding: This contract will be funded with operating funds.

Project Manager: Gene Cavasos, Director of Marketing and Communications.

Contracting Officer: Fevrier Valmond, Senior Contract Specialist

Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Liskey and Sons Printing, Inc. to provide general printing services. The cumulative amount of all TOs issued under this contract will not exceed $850,000 over the five-year period. Three Year Base Property and Casualty Price: $112,500 Contract No.: 18-76529 Title: Insurance Brokerage Option Year Services (Renewal) Pricing: $80,000 w/2 1- yr. Options

Acquisition Description: Enter into a renewal contract with a qualified Contractor to provide Property and Casualty insurance brokerage services.

Background: Hampton Roads Transit (HRT) has a requirement to procure professional insurance brokerages services for the placement of HRT’s property and casualty insurance coverage involving all of HRT’s assets and operations which includes bus, rail, administrative and contractual agreements. Under the terms of this agreement, the Contractor shall conduct market reviews, identify available insurers meeting HRT’s requirements, provide overall insurance program guidance, conduct claim reviews, negotiate pricing and placement of coverage with insurers, and provide other related risk management services.

Contract Approach: A Request for Proposal (RFP) was issued on February 28, 2017. Five (5) proposals were received on April 19, 2018 from the following firms:

 Arthur J. Gallagher Risk Management Services, Inc.  Aon Risk Services, Inc.  Towne Insurance Agency, LLC  USI Insurance Services (USI)  Willis of Virginia, Inc. (Willis)

Upon review and evaluation of the technical proposals, USI and Willis were deemed the most technically qualified to meet the requirements of the Scope of Work (SOW) and were subsequently invited to discuss their proposals and provide technical clarifications on their approach to the SOW.

At the conclusion of discussions, and in an effort to obtain more favorable pricing, negotiations were held with Willis for the purpose of a possible award. Negotiations focused on clarifying assumptions made in establishing pricing and confirming the firm’s approach to providing the services. At the conclusion of negotiations, a Best and Final Offer (BAFO) was requested, which excluded an $18,125 allowance for additional services originally requested from the offerors as it was determined through negotiations that this allowance was unnecessary.

After an in-depth review and analysis of the BAFO received, HRT staff determined that Willis provided the best value based on a combination of technical capability and price. Willis’s total pricing decreased by $15,500, or approximately 7.5%. Willis’s pricing was deemed fair and reasonable based on a price analysis performed using historical data and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review performed confirmed that Willis is technically and financially capable to perform the work.

Willis is located in Norfolk, VA, and has provided similar services to the Virginia Port Authority in Norfolk, VA; the City of Newport News; the City of Virginia Beach; and, WMATA in Washington, DC. Willis has also performed these services for HRT satisfactorily.

Three Year Base Property and Casualty Price: $112,500 Contract No.: 18-76529 Title: Insurance Brokerage Option Year Services (Renewal) Pricing: $80,000 w/2 1- yr. Options

The Contract period of performance is three (3) base years, with two (2) additional one-year options.

No DBE goal was assigned for this solicitation.

Cost/Funding: This contract will be funded with Operating Funds. Project Manager: Danielle Hill, Human Resources Compliance Manager Contracting Officer: Sonya Luther, Director of Procurement Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Willis of Virginia, Inc. to provide property and casualty insurance brokerage services in the not-to-exceed amount of $192,500 over five (5) years.

SOLICITATION RESULTS BEST AND OFFEROR OFFER OFFER* FINAL OFFER USI Insurance Services $150,000 $150,000** N/A

Willis of Virginia, Inc. $226,125 $208,000 $192,500

Towne Insurance Agency, LLC $268,125 $250,000 N/A

Aon Risk Services, Inc. $278,625 $260,500 N/A Arthur J. Gallagher Risk Management $768,125 $750,000 N/A Services, Inc. *Allowance for additional services removed. **USI deleted the allowance in the original offer.

Willis of Virginia, Inc.’s Summary

Base Year 1 Base Year 2 Base Year 3 Option Year 1 Option Year 2 Total

$37,500 $37,500 $37,500 $40,000 $40,000 $192,500

Strategic Regional Transit Contract No: 18-76540 Title: Price: $427,811.01 Transformation Project

Acquisition Description: Enter into a contract with a qualified firm to complete multi-faceted strategic planning and supportive services to enable comprehensive organizational and operational transformations.

Background: The 2018 General Assembly passed new legislation requiring certain transit agencies to adopt new strategic plans, and Hampton Roads Transit (HRT) has been successful in positioning HRT to be one of two agencies in the Commonwealth that will be first to meet this new requirement. Funding was approved by the Commonwealth Transportation Board as part of the Virginia Department of Rail and Public Transportation’s (VDRPT’s) six-year program.

The project will empirically evaluate major areas (regional transit planning and services, governance, and funding models) targeted for strategic action and will determine the next steps to specifically follow-up on transformational organizational and operational challenges broadly outlined in the Financial Management Review (FMR) conducted under VDRPT direction in FY2018. The FMR findings urged HRT “to evaluate its overall strategic direction” aiming for long-term funding and operational sustainability.

In addition to pursuing reforms broadly outlined in the FMR, the purpose of the project is for HRT and local/regional stakeholders to determine viable options to transforming regional transit services for ridership market growth and long-term sustainability with reliable funding mix and funding models. To that end, HRT is utilizing this study effort to address three critical areas: 1) regional transit planning and service, 2) funding models, and 3) governance structure. The Project will enable a comprehensive organizational and operational review be conducted that can lead to a phased implementation within five to ten years.

HRT recognizes there are incredible transformations taking place in the broader transportation marketplace. The time has come to engage in comprehensive organizational and operational transformations. HRT’s six municipal funding partners has charged the agency to embrace innovation that will shift the agency from simply providing forms of capacity, to functioning more as a mobility partner and integrator across a range of transportation services. In short, HRT is seeking to take bold new steps forward. HRT’s vision is to be a valued regional partner that drives prosperity and makes life better for our community.

The Project will satisfy the new State requirement for an urban transit agency strategic plan (which may serve as a template for other agencies); empirically evaluate major areas targeted for strategic action related to operations, funding, and governance; identify next steps with costs and implementation plans; and coordinate among stakeholders for problem solving and supporting implementation of transformational changes.

Contract Approach: A Request for Proposals (RFP) was issued on April 12, 2018. Five (5) proposals were received on May 18, 2018 from the following firms:

 IKnow, LLC  Jarrett Walker and Associates (JWA)  Nelson/Nygaard Consulting Associates, Inc. (Nelson/Nygaard)  TransPro Consulting, LLC  WSP USA, Inc. (WSP) Strategic Regional Transit Contract No: 18-76540 Title: Price: $427,811.01 Transformation Project

Upon review and evaluation of the technical proposals, three (3) firms were rated best to meet the Scope of Work (SOW) requirements. The three firms, JWA, Nelson/Nygaard and WSP were invited to discuss their proposals and provide technical clarifications on their approach to the Scope of Work (SOW).

At the conclusion of discussions, negotiations were held with WSP for the purpose of a possible award, based on the firm’s strong technical qualifications and information presented during the presentations regarding their overall proposed project approach. Discussions and negotiations with WSP focused on reallocating and/or increasing the level of effort assigned to various Tasks and clarifying miscellaneous scope items. In an effort to ensure that WSP altered the hours as discussed, a request for an Interim Price Proposal was issued.

Upon review and evaluation of the interim proposal received, a Best and Final Offer (BAFO) was requested. Based on the results of the BAFO, HRT staff determined that WSP provided the best value to HRT based on a combination of technical capability and price. Although the total price increased from the original offer, it decreased by $6,766.25, or approximately 1.5% from the interim proposal offer. WSP’s pricing is deemed fair and reasonable based on the fact that the pricing was obtained in a competitive environment. A contractor responsibility review performed confirmed that WSP is both technically and financially capable to perform the work.

WSP, located in Washington, DC, has provided similar services to the Metropolitan Transit Authority of Harris County in Houston, TX; Washington Metropolitan Area Transit Authority in Washington, DC; and, Maryland Transit Administration in Baltimore, MD.

The period of performance for this contract is sixteen (16) months.

No DBE goal was established for this solicitation.

Cost/Funding: This contract will be funded through a VDRPT “Demonstration Grant” at an 80% participation from the State and a 20% match from HRT’s Advanced Capital Contribution (ACC) funding. Project Manager: Brian Smith, Chief of Staff Contracting Officer: Sonya Luther, Director of Procurement Recommendation: It is respectfully recommended that the Commission approve the award of a contract to WSP USA, Inc. to assist HRT with a strategic regional transit transformation solution in the not- to-exceed amount of $427,811.01.

Strategic Regional Transit Contract No: 18-76540 Title: Price: $427,811.01 Transformation Project

SOLICITATION RESULTS

ORIGINAL INTERIM BEST AND OFFEROR OFFER PROPOSAL FINAL OFFER

TransPro Consulting, LLC $278,376.00 N/A N/A

WSP USA, LLC $366,749.92 $434,577.26 $427,811.01

Jarrett Walker and Associates $399,570.00 N/A N/A

Nelson/Nygaard Consulting $743,082.00 N/A N/A Associates, Inc.

IKnow, LLC $1,521,265.00 N/A N/A

Base Year Price: $80,043.08 Total Option Uniform Rental Contract No: 17-75521R Title: Price: $320,172.32 Services (Renewal) w/4-1 yr. options

Acquisition Description: Enter into a renewal contract with a qualified Contractor to provide uniform rental services for its maintenance staff located at various facilities throughout Hampton Roads.

Background: Hampton Roads Transit’s (HRT) is required to provide uniforms for its maintenance staff and supervisors. Under the terms of this agreement, the Contractor shall obtain individual measurements to ensure that the uniforms provided fit properly and shall provide new uniform shirts, pants, coveralls, rags, and uniform lockers and racks. The Contractor shall also launder and press uniforms on a weekly basis and keep uniforms in good repair and/or replace as needed.

Contract Approach: A Request for Proposal (RFP) was issued on February 2, 2018. Two (2) proposals were received on March 15, 2018 from the following firms:

 Cintas Corporation No. 2 (Cintas)  Unifirst Corporation (Unifirst).

In response to the RFP, Proposers were required to provide a technical proposal and a price proposal that included unit prices for a variety of uniforms and accessories HRT anticipates its maintenance staff and supervisors will need during the term of the Contract.

Upon review and evaluation of the technical proposals, Unifirst was rated best to meet the requirements of the Scope of Work (SOW) based on information provided in regard to the firm’s overall approach and experience. As a result, HRT staff determined that no technical presentations or clarifications were necessary. Discussions and negotiations were held with Unifirst and focused on clarifying assumptions made in establishing pricing and reducing uniform rental unit prices proposed. At the conclusion of negotiations, a Best and Final Offer (BAFO) was requested.

After a review and analysis of the BAFO, HRT staff determined that Unifirst provided the best value to HRT based on a combination of technical capability and price. Unifirst’s total pricing decreased by $26,254.80, or approximately 6%. Unifirst’s unit prices are deemed fair and reasonable based on a price analysis performed using historical data and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review confirmed that Unifirst is technically and financially capable to perform the work.

Unifirst is located in Norfolk, VA, and has provided similar services to Olam Edible Nuts in Elizabeth City, NC; Christopher Newport University in Newport News, VA; Virginia International Terminals in Norfolk, VA; and, YUPO in Chesapeake.

The Contract period of performance is one (1) base year, with four (4) additional one-year options.

No DBE goal was assigned for this solicitation.

Base Year Price: $80,043.08 Total Option Uniform Rental Contract No: 17-75521R Title: Price: $320,172.32 Services (Renewal) w/4-1 yr. options

Cost/Funding: This contract will be funded with operating funds.

Project Manager: Don Shea, Assistant Inventory Manager

Contracting Officer: Jason Petruska, Contract Specialist

Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Unifirst Corporation to provide uniform rental services in the not-to-exceed amount of $400,215.40 over a five-year period.

SOLICITATION RESULTS

BEST AND OFFEROR OFFER FINAL OFFER Unifirst Corporation $426,470.20 $400,215.40 Cintas Corporation No. 2 $518,866.92 N/A

Unifirst Corporation’s Summary Base Year Option Year 1 Option Year 2 Option Year 3 Option Year 4 Total $80,043.08 $80,043.08 $80,043.08 $80,043.08 $80,043.08 $400,215.40

Resolution 05– 2018

RESOLUTION OF SUPPORT FOR SMART SCALE TRANSPORTATION FUNDING APPLICATION

A Resolution of the Transportation District Commission of Hampton Roads’ support of Smart Scale transportation funding application.

WHEREAS, House Bill 2 (2014) directed the Commonwealth Transportation Board (CTB) to develop and use a prioritization process to select transportation projects. The legislation’s intent is to improve transparency and accountability of project selection and provide improved stability in in the Six-Year Improvement Program (SYIP),

WHEREAS, Smart Scale is the method the Commonwealth utilizes to score planned projects, and those projects are scored based on an objective, outcome-based process that is transparent and ensures accountability to the public; and

WHEREAS, the Commonwealth of Virginia states the purpose of Smart Scale is to invest limited tax dollars to the right projects to meet transportation needs in Virginia,

WHEREAS, and if awarded funding by the State, would receive that funding in FY2024,

WHEREAS, Hampton Roads Transit has adopted its Strategic Plan and Transit Development Plan in Fiscal Year 2018, which states its goals are to provide a quality service that is easy to use and enhances people’s lives and to foster regional quality of life and economic vitality;

NOW, THEREFORE, BE IT RESOLVED that the Transportation District Commission of Hampton Roads expresses support for the following project to be submitted through the FY19 Smart Scale Program Cycle:

 Newport News Shipyard - Gloucester MAX Service

APPROVED by the Transportation District Commission of Hampton Roads at its meeting on the 26th day of July, 2018. TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS

Douglas W. Fuller Chairman ATTEST:

Luis R. Ramos Commission Secretary

TRAC Report July, 2018

HRT’s Transit Riders Advisory Committee (TRAC) met on July 11th in Hampton. Doris Johnson was elected the new TRAC Chairperson, and Deborah Ward, the new TRAC Vice Chairperson.

The meeting was focused on laying the groundwork for the establishment of goals for the coming year. Henry Ryto, TRAC Staff Liaison, provided a brief overview on the history of TRAC. Subsequently, Rodney Davis, Director of Customer Relations provided an overview on customer relations and an update on HRT’s latest initiatives. Afterwards, committee members discussed potential future goals for TRAC.

The normal roundtable was held for the airing of any issues. During which, Jeffrey Deal, Manager of Bus Transportation explained expected challenges with bus service during the summer months due to driver availability and maintenance challenges.

The next TRAC meeting will be held in Norfolk on September 5, 2018.

TRANSIT MANAGEMENT COMPANY

Annual Meeting of Stockholders & Directors of the Transit Management Company

July 26, 2018

AGENDA

1. Call to Order

2. Approval of Minutes of July 27, 2017 Annual Meeting

3. President’s Financial Report

4. Election of Directors

Proposed Slate:

Doug Fuller Patricia P. Woodbury Robert Coleman Richard W. West John Rowe Brad Hunter Andria McClellan Keith Parnell Gaylene Kanoyton Jimmy Gray James L. Wood Amelia Ross-Hammond Jennifer Mitchell

5. Election of Officers

Proposed Slate:

President William E. Harrell Vice President Kimberly Ackerman Treasurer Conner Burns Secretary Luis Ramos

6. Old Business

7. New Business

8. Adjournment

TRANSIT MANAGEMENT COMPANY

NOTICE OF ANNUAL MEETING

OF THE SHAREHOLDERS AND BOARD OF DIRECTORS OF

TRANSIT MANAGEMENT COMPANY

Notice is hereby given that the annual meeting of the shareholders and directors of Transit Management Company, a Virginia corporation, will be held at Hampton

Roads Transit, 3400 Victoria Boulevard, Hampton Virginia on Thursday, July

26, 2018, immediately following the regular scheduled TDCHR for the purpose of electing directors, officers and transacting such other business as may properly come before the meeting.

______Secretary

July 26, 2018

Exhibit “A”

PROXY STATEMENT

The Transportation District Commission of Hampton Roads does hereby constitute and appoint any one of the following:

Doug Fuller, Patricia P. Woodbury, James Wood, Robert Coleman, Richard W. West, John Rowe, Brad Hunter, Andria McClellan, Keith Parnell, Gaylene Kanoyton, Jimmy Gray, Amelia Ross-Hammond, and Jennifer Mitchell as its true and lawful attorneys, substitutes and proxies, for it in its name, place and stead to vote at the regular and special meetings of the shareholders of Transit Management Company, and at any adjournment or adjournments thereof.

A majority of the attorneys that may be present and act at the meeting or meetings, or at any adjournment of adjournments thereof in person or by substitute, shall exercise all the powers of the attorneys and agents hereunder; or if any one attorney shall be so present and act, then that one shall have and may exercise all the powers of the attorneys and agents hereunder.

IN WITNESS WHEREOF, Transportation District Commission of Hampton Roads has by it Chairman and Secretary hereunto subscribed its name and affixed its duly attested seal this 26th day of July 2018.

TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS

______Doug Fuller Chairman

ATTEST:

______Luis R. Ramos Secretary THE COMBINED ANNUAL MEETING OF THE STOCKHOLDERS AND DIRECTORS OF TRANSIT MANAGEMENT COMPANY

Thursday, July 27, 2017

2nd Floor Board Room 3400 Victoria Boulevard Hampton, VA

MEETING MINUTES

Call to Order

The annual meeting of the Stockholders and Directors of Transit Management Company was called to order at 1:42 p.m. by William E. Harrell, President & CEO.

David Burton, General Counsel, provided a brief history of the Transit Management Company and stated the purpose of the annual meeting.

Upon motion duly made, seconded, and by unanimous vote of all present, the minutes of the combined annual meeting of the stockholders and directors of Transit Management Company held on July 26, 2016 were approved.

Transit Management Company is the employer of all employees in the Collective Bargaining unit on the Southside.

Financial Report

Brandon Singleton gave the FY2016-2017 Financial Report as enclosed in the meeting package.

Election of Officers

The following were recommended as officers for FY2016-2017:

President William E. Harrell Vice President Kim Ackerman Treasurer Brandon Singleton Secretary Luis R. Ramos

Upon motion duly made, seconded and by unanimous vote of all present, the following slate of officers was elected to serve for the ensuing year: William E. Harrell, President, Kim Ackerman, Human Resource/Organizational Development Officer as Vice- President, and Brandon Singleton, as Treasurer and Luis R. Ramos as Secretary.

Upon motion duly made, seconded, and by unanimous vote of all present, the following named persons were elected to serve as Directors of the Company for the ensuing year or until their successors be duly elected: Chairman Woodbury, Vice–Chair Doug Fuller, Commissioners Jim Wood, Will Moffett, Brian DeProfio, Robert Coleman, Keith Parnell, Jeff Raliski, John Rowe, Brad Hunter, and Amelia Ross-Hammond.

There was no old business to conduct.

Old Business

No old business was discussed.

New Business

No new business was discussed.

Adjournment

No further business was presented, and upon motion, the meeting was adjourned at 1:52 p.m.

Secretary

APPROVED:

______William E. Harrell President & CEO July 28, 2018 Draft Financial Statement

TRANSIT MANAGEMENT COMPANY STATEMENT OF REVENUES AND EXPENSES FISCAL YEARS 2018 AND 2017 Statement of Revenues and Expenses Fiscal Years Ending June 30, 2018 and 2017

REVENUES 2018 2017 Change

Funds Applied by TDCHR $40,041,947 $39,074,459 $967,488

EXPENSES

Wages and Salaries $26,259,102 $26,027,802 $231,300 Fringes: FICA 2,173,734 2,161,737 $11,996 Pension Contribution 2,149,181 2,294,994 ($145,814) Medical & Other Insurance 3,610,134 3,417,514 $192,619 Health Savings Account 2,028,665 1,321,138 $707,527 Sick Pay 807,110 817,894 ($10,783) Holiday Pay 652,799 662,202 ($9,403) Vacation Pay 1,796,703 1,788,603 $8,100 Other Paid Absences 70,329 59,859 $10,470 Other Paid Absences - Incl Weather 153,932 184,435 ($30,503) Other Fringe Benefits 340,259 338,280 $1,978

Total Fringe Benefits $13,782,846 13,046,657 $736,188

Total Expenses $40,041,947 $39,074,459 $967,488

NET INCOME $0 $0 $0

2