YOUR SPECIAL EVENTS Book a private event during The Vancouver The Fair! Details at pne.ca Board of Trade’s a g u Let Playland and The Fair make your event even more special. Book now l d and get access to rides, attractions, catering, games and private dining P y r th o n areas, providing you with an exciting experience with the fun built right in! 127 Annual Contact Group Sales for your custom-built package. General Meeting [email protected] | 604-252-3585 | See page 3 for more details.
“We must consistently and visibly illustrate that we take nothing for granted.” VBOT President and CEO Iain Black, page 5 JUNE 2014 • VOLUME 54 • NUMBER 6 THIS ISSUE VBOT enters the UFC octagon McKinsey’s Dominic Barton talks B.C. · 2 Top execs from the Ultimate Fighting Championship discuss the world’s fastest growing sports organization Message from the Chair · 4 BY GREG HOEKSTRA as Commissioner of the Canadian Football Message from the League (CFL). President and CEO · 5 It’s the fastest-growing sports organization Q: Many of our readers might recognize in the world – and arguably one of the most your name as past commissioner of the Opening skies between exciting sports to watch. Canadian Football League. How has your YVR and Iceland · 6 On June 14, the Ultimate Fighting Cham- experience at the CFL helped you in your pionship (UFC) will return to Vancouver for a new role with UFC Canada? Are there similar Aquarium announces pay-per-view event at Rogers Arena – the first challenges the two sports face? new research institute · 7 in our city in nearly four years. In my time as Commissioner, I learned in One day prior to the main event, on June the CFL that it was the fans that really owned Photo highlights · 9 13, The Vancouver Board of Trade will host the sport – keeping them as the focal point outspoken UFC President, Dana White, and on everything that the league did was critical the UFC’s Managing Director for Canada, to our success. There are similar challenges CYP Leadership Forum Australia and New Zealand, Tom Wright, for between both sports in that we both compete draws record crowd · 10 a discussion on the business side of the sport for the media’s attention against the NHL and – now the largest pay-per-view provider in the other “major” sports leagues – the CFL because Are you ready for the new world. The discussion will be moderated by it is “smaller, Canadian only”, and the UFC anti-spam law? · 11 radio personality “Bro” Jake Edwards from because it is “younger and still fighting for cred- TEAM 1040 Radio. ibility and acceptance” amongst some media. Building relationships Today, the UFC produces more than 45 live Q: Conversely, what are some of the with First Nations · 13 events annually, which consistently sell-out unique obstacles that UFC has faced while Tom Wright, UFC Canada’s Managing Director, will speak some of the most prestigious arenas around trying to grow the sport here in Canada? to The Vancouver Board of Trade on June 13. Wright, Why more women leaders the globe. These events often have a huge eco- I never worried about the sport of football a former CFL Commisioner, will be joined on stage by are needed · 15 nomic impact on the communities in which being sanctioned, regulated or legal for that outspoken UFC President Dana White. they visit, bringing thousands of visitors who matter. With mixed martial arts (MMA), that @boardoftrade spend money at local hotels, restaurants and is an ongoing responsibility that a new sport It is easily misunderstood if one doesn’t take stores. such as ours needs to address. The unique the time to understand it objectively and with /VancouverBoardofTrade Sounding Board spoke to Wright recently obstacles would include having to dispel the a fact-based perspective. boardoftrade.com about UFC’s controversial past, its expansion myths regarding our sport while informing plans in Canada, and his past experience the perspective of many towards our sport. TURN TO PAGE 3
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hours 604.272.8123 7days 1.877.399.8123 www.londonair.com 2 events and speakers Sounding Board June 2014 B.C.’s place in the global economy McKinsey’s Global Managing Director shares global perspective at VBOT on June 26
The Vancouver Board of of the AIB Fellows’ International international association of and the issues and opportuni- Trade is pleased to partner Executive of the Year Award, will scholars and specialists in the ties facing markets worldwide. with Simon Fraser University’s discuss B.C.’s Place in the Global field of international business. Barton is also a member of Beedie School of Business for Economy — how does our local In 27 years with the McK- the Canadian Prime Minister’s a luncheon featuring Dominic identity affect our international insey & Company, Barton has Advisory Committee on the Barton, Global Managing Direc- competitiveness? advised clients in a range of Public Service. tor of McKinsey. Likewise, where do we fit in industries including banking, For more information on this The event, on June 26, will the duality of being local yet consumer goods, high tech and event, including how you can be the closing luncheon for the global at the same time? industrial. purchase tickets, visit board- four-day Academy of Interna- The AIB Annual Meeting will Barton has authored more oftrade.com/events. For more tional Business Annual Meeting bring together over 1,000 global than 80 articles on the role of on the Academy of International (AIB). thought leaders to Vancouver in business in society, leadership, Business’ annual meeting, visit Dominic Barton, Global Managing Barton, this year’s recipient June 2014. The AIB is the leading financial services, Asia, history aib.msu.edu. Director, McKinsey & Company
EVENTSEVENTS CALENDARCALENDAR UPDATE UPDATE See our full events calendar at boardoftrade.com/events
WEDNESDAY, JUNE 4, 2014 THURSDAY, JUNE 12, 2014 WEDNESDAY, JUNE 18, 2014 Leaders of Tomorrow A Fresh Focus: Global Networking Breakfast Leadership Cafe tourism growth and the Series: Orientation opportunities for B.C. and Roundtable 5:30 – 7:30 p.m. 11:45 a.m. – 2 p.m. 7 – 9 a.m. Canadian Cancer Society British Columbia & Yukon Marsha Walden, President Renaissance Vancouver Division offices and CEO, Destination British Harbourside Hotel Columbia 1133 West Hastings Street 565 West 10th Ave. Marriott Vancouver Event Sponsor: Pinnacle Hotel WEDNESDAY, JUNE 18, 2014 Canadian Cancer Society 1128 West Hastings Street Aboriginal Opportunities
Presenting Sponsor: Forum 2014: Building TUESDAY, JUNE 10, 2014 British Columbia Hotel Association Sustainable Aboriginal Company of Young Coummunity Sponsors: Relations Professional Development YVR Vancouver International 7:15 a.m. – 2 p.m. Series: Connect Like Airport, TNS Global a Leader The Fairmont Hotel Vancouver 900 Georgia Street West 5:30 – 7:30 p.m. FRIDAY, JUNE 13, 2014 KEYNOTE SPEAKERS Lisa Martin, Packing a Punch: The Bill Gallagher, Lawyer, Author, Lisa Martin International business behind the Resource Rulers BCIT Downtown world’s fastest growing Kim Baird, Owner, Kim Baird 555 Seymour Street - Room 280 sports organization Strategic Consulting 11:15 a.m. – 2 p.m. SPECIAL SPEAKERS THURSDAY, JUNE 12, 2014 Dana White, President, Ultimate Bob Joseph Jr., Founder, Fighting Championship Small Business Council Indigenous Corporate Development Series: Tom Wright, Managing Director, Training Inc. New Permissions UFC Canada, Australia, and Jody Wilson-Raybould, Regional Marketing —Canada’s New Zealand; and Former Chief, of the BC Assembly of First new Anti-Spam Law Commissioner of the Canadian Nations (CASL) Explained Football League Plus a panel discussion 7 – 9 a.m. Hyatt Regency Hotel Supporting Sponsor: FortisBC Renaissance Vancouver — Regency Ballroom Coummunity Sponsors: Harbourside Hotel 655 Burrard Street SFU Beedie School of Business, 1133 West Hastings Street Supporting Sponsor: Aquilini Development & Event Sponsor: Boston Pizza Construction Inc., Vancity Savings Constant Contact and Credit Union, TransMountain Marketing Partner: Expansion Project WSI International
What speaker, topic or issue do you want explored? We’ll look into it. E-mail: [email protected]
Register now at boardoftrade.com/events June 2014 Sounding Board events and speakers 3 ‘If you don’t get it, ask your kids,’ says UFC Canada’s Wright
FROM PAGE 1 Q: In a recent interview with the Ca- Q: UFC President Dana White has a nadian Press, you noted that, on a per- reputation for his bold leadership style. Q: What is your “elevator pitch?” When capita basis, no other nation consumes He has even been called “the Steve Jobs you’re at a dinner party, how do you as much MMA as Canada. Why do you of the combat sports world.” What has describe the world of UFC and MMA to think there is such an appetite for MMA it been like to work with him, and what someone who has never watched a fight? in the Great White North? can members of The Vancouver Board of The MMA is a high energy, fast-paced There are many reasons but when you Trade expect to learn during our June 13 and unpredictable sport contested look at our sport, it’s global – and Canada is event with UFC? between world-class professional athletes. as multicultural a country as you will find It has been a great experience. Dana They compete in five different Olympic anywhere. Canada is also a sport nation wears our sport on his sleeve; he is ex- sports and other combat sports all at once. and MMA is as true a sport as there is. tremely street smart and connects with our It is the fastest growing sport in the world, Then we have ambassadors like Georges fans better than any other league leader and the UFC is the fastest growing sport St-Pierre who brings worldwide attention bar none. If you come out on June 13, you organization ever. If you don’t get it, ask any time he steps into the octagon. And, will learn about passion, discipline, vision your kids. with hockey as our nation’s passion – when and an unrelenting focus on building a Q: What are some of the common mis- was the last time you went to a hockey Dana White, global sport and a global brand. conceptions that people have about mixed game and a fight broke out and the crowd UFC President Q: What are some business lessons martial arts and the UFC? sat silently – never. Fighting is in our blood that our members can take from UFC’s The most common misconceptions – we get it and we like it. decisions that led to such a dramatic success story and apply to their own about this sport and our organization are Q: Where do you see UFC in Canada turnaround? industry? that this is a brutal sport with virtually no in five years? There are several key decisions that led Have a vision, be passionate about it, rules. However, the UFC has an extensive We have made many inroads in the us to this turnaround. First, our organiza- communicate it clearly and work hard. set of rules and regulations including a list four years since we opened office here tion ran to regulation – to bring credibility Nothing is easy but the rewards are always of 31 fouls. With respect to safety, both the in Canada and I see the UFC and MMA and authenticity to MMA as a “sport”. We worth the effort. UFC and the Athletic Commissions the UFC solidly entrenched as a top-three sport in also invested in building a “brand”, not just The Vancouver Board of Trade hosts works with around the world make every our country in five years. a sport (look to boxing for the opposite a luncheon with Tom Wright, Managing effort towards athlete safety. These efforts Q: In 2001, UFC was on the brink and see where it is today). The UFC also Director of UFC Canada, and Dana White, include but are not limited to medical of bankruptcy. It was at that time that embraced social media as a way to connect President of UFC on June 13. Tickets are on and drug testing, having weight classes Dana White pulled together a group of to our fans (to the tune of 14M Likes on sale now at boardoftrade.com/events. The to prevent mismatches, having trained investors and purchased the organiza- Facebook and 4.4M followers on Twitter). event takes place one day before UFC 174 referees and judges, consistent rules, tion for $2 million. In the 13 years since, Lastly, we have been committed to exclu- at Rogers Arena. Members of The Vancouver standardized rounds, approved gloves and UFC has grown into the world’s fastest sively managing and owning our produc- Board of Trade are eligible for discounted many other elements necessary to protect growing sports organization. What do tion content; we are a media company and tickets on Ticketmaster, using the offer the health and safety of the UFC’s athletes. you think are some of the key business we own our content. code VBOT.
Tickets from $27 127th annual Book Today! Season Sponsor general meeting June 11 to September 20 • Under the Tents in Vanier Park
Friday, June 20, 2014
A Celebration of Successes
2013 −2014 has been an exceptional year at The Vancouver Board of Trade.
Join directors, members and community partners as we celebrate the outstanding year that was 2013 − 2014 and look forward to new goals Elio Luongo Janet Austin and milestones for 2014 −2015. Howard Family Stage 2013-14 Chair 2014-15 Chair
Fairmont Pacific Rim Business Portion: — Star Sapphire Ballroom 3:30 − 4 p.m. 1038 Canada Place Networking Reception: Vancouver 4 − 6:30 p.m.
Presenting Sponsor:
Media Sponsors boardoftrade.com/events bardonthebeach.org or 604-739-0559 4 chair’s message Sounding Board June 2014 When lightning
PUBLISHER: Business in Vancouver Media Group strikes twice EDITOR: Greg Hoekstra, 604-640-5450 ADVERTISING SALES: Katherine Butler, 604-608-5158 BY ELIO LUONGO there. In early 2014 we hosted DESIGN: Business in Vancouver Media Group a sold-out event with Canada’s There’s an age-old saying that Prime Minister Stephen Harper As the official publication of The Vancouver Board of Trade, the Sounding Board newspaper provides analysis and discussion of regional and national issues lightning never strikes the same – his first public address in Van- facing the business community, along with input from member companies, place twice. couver in several years – and allowing them to raise their profile in the business community. I don’t know who said it first another with Liberal Party of Sounding Board is published 12 times per year by Business in Vancouver Media Group in partnership with The Vancouver Board of Trade. – nor do I know what led him Canada Leader Justin Trudeau. Sounding Board is read by leading business executives and their employees. The or her to believe it was true – Both of those events made head- paper has a primary circulation of 12,500 and a conservatively estimated total but after a spending a year as lines across the country. Elio Luongo, 2013-14 Chair, readership of 37,500. Chair of The Vancouver Board We also hosted the new Gov- The Vancouver Board of Trade ABOUT THE VANCOUVER BOARD OF TRADE of Trade, I can tell you with cer- ernor of the Bank of Canada, The Vancouver Board of Trade is Vancouver’s chamber of commerce. Since 1887, The Board of Trade has been an active proponent of business in Vancouver. The tainty that lightning can, in fact, Stephen Poloz, and the new bership in our 22-35 year old World Trade Centre Vancouver is the international division of The Vancouver strike in the same place twice. federal Minister of Finance, Joe Company of Young Profession- Board of Trade and is affiliated with more than 300 WTCs worldwide. Figuratively (and positively!) Oliver, for their respective first als program; Canada’s future OUR MISSION STATEMENT speaking, at least. speeches to Western Canada’s business leaders. And then, just The Vancouver Board of Trade works in the enlightened interest of its members to promote, enhance and facilitate the development of the region as a Pacific Over the past 12 months, I business leaders. hours into our new fiscal year, centre for trade, commerce and travel. have watched several jolts of And we hosted a number of we finalized an agreement to join forces with the Kitsilano OUR BASIC PRINCIPLES electricity shoot through this hugely successful policy forums, The Board of Trade believes that the market system is the only system that storied 127-year-old institution, including our Health Care Forum Chamber of Commerce, which works effectively in the allocation of scarce economic resources for efficient and will bring yet another 500+ new stable economic growth and job creation. The Board of Trade recognizes the shocking it to its core and rein- (which drew over 600 people imperfections of the market system and supports the need for publicly provided vigorating its membership base. to hear experts from across members to our ranks in the services such as social services, health services and public education. The Board early summer. supports the philosophy of less government involvement in the business sector The first instance took place North America), our sold-out and believes that governments should not do what can be done in whole or in nearly one year ago today, on Energy Forum (which included What does all this mean? part by the private sector. June 4, 2013. It was on that day It means that The Vancouver PUBLICATIONS MAIL AGREEMENT No. 40011551 that The Vancouver Board of Board of Trade has some serious The Vancouver Board of Trade, World Trade Centre Trade hosted a one-of-a-kind “I must say, it has momentum at the moment and, Suite 400, 999 Canada Place Vancouver, B.C. V6C 3E1 gala – Joe Segal, An Extraordi- amazed me what with our financials solidly back [email protected] nary Life – featuring Broadway- a small group in balance ahead of schedule, I style song-and-dance routines, believe the organization’s poten- BOARD OF DIRECTORS 2013-2014 comedy skits, heartfelt speeches, of people can tial is unlimited. EXECUTIVE COMMITTEE and musical performances by It’s often said that good Chair Elio Luongo accomplish when Canadian Managing Partner — Tax Canadian music icons Bill Hen- leaders leave a place better off KPMG LLP derson and Paul Anka. they are dedicated than when they started, and Senior Vice-Chair Janet Austin Chief Executive Officer Not only did that incredible and focused on a leave it in the hands of a great YWCA Metro Vancouver event raise a whopping $2.3 successor. Later this month, I Vice-Chair Tim Manning goal.” Regional VP, Commercial Financial million for Coast Mental Health, will proudly do just that, when I Services but with more than 1,500 in at- hand over the gavel to The Van- RBC Royal Bank Vice-Chair Tamara Vrooman tendance, it also set a record as a keynote address by Alberta’s couver Board of Trade’s 2014-15 Chief Executive Officer the largest gala event in The Van- then-Premier, Alison Redford), Chair, Janet Austin, President Vancity Secretary-Treasurer George Cadman, QC couver Board of Trade’s history. and our 2014 Economic Outlook and CEO of YWCA Metro Van- Shareholder Only two weeks after that Forum (which boasted more couver, at our June 20 AGM (for Boughton Law Corporation Finance and Audit Committee Chair Jon Schubert exceptional gala, I was handed than 20 expert speakers, includ- more on that event, see page 3). Policy Council Chair Robin Silvester the ceremonial gavel at our 126th ing the chief economists from I also have the utmost con- President and Chief Executive Officer Port Metro Vancouver AGM and began my 12-month five of Canada’s top banks). fidence in the staff at The Van- Immediate Past Chair Ken Martin term as Chair. I remember think- To be completely candid, couver Board of Trade and their President and Chief Executive Officer when I first began my term as leader, President and CEO Iain Pacific Blue Cross ing to myself, “How the heck Member at large Maninder Dhaliwal are we going to top that?” Well, Chair, I wasn’t expecting to see Black. Over the past 12 months Executive Director as most of you know by now, so many high-profile figures I’ve gotten to know many of the Tradeworks BC Member at large Member at large Tracey McVicar our team found a way to make stand behind our iconic Van- employees on our team, and Partner lightning strike twice in less couver Board of Trade podium. I must say, it has amazed me CAI Capital Management Company Member at large Member at large John Nightingale than a year. However, over the course of what a small group of people President and Chief Executive Officer In March 2014 – after literally the year, our organization has can accomplish when they are Vancouver Aquarium President and CEO Iain Black a year of hard work, dedication, repeatedly demonstrated why dedicated and focused on a goal. The Vancouver Board of Trade and many late nights and week- we are the premier platform Of course, the same could BOARD OF DIRECTORS ends of planning – The Vancou- for speaker events in Western be said about our phenomenal Penny Ballem City of Vancouver Canada. Simply, The Vancouver board of directors, which in- Dave Cunningham Telus Corporation ver Board of Trade welcomed Lara Dauphinee Fiore Financial Corporation, Fiore Group former U.S. Secretary of State Board of Trade is the place where cludes 36 of B.C.’s top executives Mary Anne Davidson Acciona Infrastructures Canada Hillary Rodham Clinton to our business – large or small – meets and brightest business minds. It Anne Giardini Weyerhaeuser Company Limited Calvin Helin RCI Capital Group, Inc. city. That historic event drew an public policy, and our speakers has been an honor and privilege Craig Hemer Boyden Global Executive Search astounding 2,700 people, once seem to recognize that. for me to serve alongside them, Robin Hemmingsen BCIT School of Business David Hoff Ledcor again setting a record for the As a result of all these suc- and to act as Chair of this fantas- Terry Hui Concord Pacific Developments Inc. largest event in The Vancouver cessful events in 2013-14, The tic organization. Richard Jaffray Cactus Restaurants Ltd. Board of Trade’s history. (Truth Vancouver Board of Trade is once Those wary of lightning Moray Keith Dueck Auto Group Sacha McLean The McLean Group be told, I still get goosebumps again surging with energy. As I should take shelter… I sense it Evi Mustel Mustel Group when I recall standing on stage wrote in last month’s Sounding will strike yet again in the year Gordon Nelson Rogers Communications Group Jatinder Rai Response Advertising Inc. in front of all those people, wel- Board, we just closed our fiscal to come. Elise Rees Ernst & Young LLP coming them to the event. It’s a year with a staggering 1,006 Elio Luongo is 2013-14 Chair Dr. Mark Schonfeld Dennis Skulsky BC Lions Football Club moment I’ll remember for the new members – growing for of The Vancouver Board of Lorne Segal Kingswood Properties Ltd. rest of my life.) the first time in years, and in Trade and Canadian Managing Denise Turner Bravura Business Solutions Inc. But the story doesn’t end the process doubling our mem- Partner, Tax, for KPMG. June 2014 Sounding Board president and CEO’s message 5 Delivering value for your money
BY IAIN BLACK tors and partners/spon- It then involves un- pretty tricky, because the empirical evidence sors, the balance of the derstanding that we have is really clear that Members join us for three Sad, but the classic cliché “What have you answer warrants mention to compete for every distinctly different “buckets” of reasons, on done for me lately?” applies more and more here; indeed, the applica- dollar we receive in Mem- which I will elaborate in another editorial.) in business these days, as celebrating our tion of the concepts that bership fees, in every We are of the firm belief that through a successes of today gives way – increasingly follow apply in most every sponsorship commit- permanent approach of constantly aiming to quickly, it seems! – to the need to focus on the enterprise, regardless of ment, and from all event show value for every dollar, we will attract and demands of tomorrow. It was my experience size and industry. ticket revenues. Thus, retain more Members than ever before, and in sales and marketing in the earliest part of First, many of you we must return value to that we will provide a meaningful partnership/ my career at IBM, certainly my experience have verbally concurred our Members for each of sponsorship relationship that meets the needs in the heady, quarterly-results-driven world that we seem to have the these dollars. Not eventu- of those who trust our brand sufficiently to of the public company tech firms I managed “people part” of our orga- ally, or slowly over time. write us those larger cheques. for a decade… and it is the way of today’s nization right. Your team Not solely by leaning on In addition, and perhaps also as a result, Vancouver Board of Trade. at 999 Canada Place is Iain Black, President and CEO a philosophical belief we will attract the best and brightest minds Our outgoing 2013-14 board chair, Elio motivated, sharp, creative, The Vancouver Board of Trade that we’re “doing the Lord’s to build for you both great development pro- Luongo, rightfully takes a bow in his final and passionate about work” (sic) in our advocacy grams, as well as platforms of advocacy that message (see “When lightning strikes twice”, what we do – and what we might do next. and young executive development, and thus will create an environment that will help make page 4), reflecting on the remarkable year we’ve They believe that what The Vancouver Board get a hall pass on transactional scrutiny. Not our businesses, and thus our communities just closed. We’ve wind in our sails – and, as it of Trade does, matters; what inspiration that by leaning on our many policy successes of and families, more prosperous. turns out, also our “sales” – our books are once belief creates! I feed off their talents, energy and yesterday, or by trying to classify the money As we open our 2014-15 year, then, let again in order, our iconic brand remains strong performance every day, and remain grateful we require to drive our many programs, events me encourage you to take a good look at the and is evolving, and our Membership has that I get to call them colleagues. and policy efforts as a sort of “benevolent tax”, new Vancouver Board of Trade. If you are a meaningfully grown for the first time in years, But our team also constantly exhibits the to which all decent-minded business folk must Member, hold us to account as to the value (with renewal rates of our first year Members culture shift needed by all not-for-profits today contribute. Nope. of your hard earned dollars. If you are NOT a – forever the Achilles heel of membership (or as I oft like to remind our troops, “not-for- We must consistently and visibly illustrate Member – examine the value we propose to organizations – up 35 per cent in only two loss!”), as sponsorship dollars become increas- that we take nothing for granted, and thus exchange for your time and money. (Operators years). A most encouraging sign is that your ingly limited, and as association membership have to constantly earn every dollar that we are standing by…) responses to our recent Member survey shows fees quickly become assessed as discretionary bring in. (Aside: being consistent OR visible is In doing so, you will join 1006 others significant, double-digit increases in Member in times of corporate austerity. a challenging enough; being BOTH is a much who did so in 2013-14 and then became new satisfaction across all your priority areas. This desired culture is not at all new, and more difficult ask.) Members, as well as another 500+ from the I’ve been asked repeatedly “why?” and is actually very simple, but annoyingly elusive For us this means a strategy of keeping Kitsilano Chamber of Commerce. They are “how?” in recent weeks as our success has in the absence of relentless focus. It starts by people engaged “in person” (via events, recep- now rightfully asking of us, “What have you become more widely published. Putting aside knowing precisely what business we are actu- tions and other worthwhile gatherings), and done for us, lately?” the obvious due credit (and thanks!) for the ally in, and having all subsequent business ongoing investment into our four unique pro- While we take nothing for granted, so far leadership and generosity of our board direc- decisions reflect this detailed awareness. grams and our policy capacity. (This is actually they seem to like the answer.
Technology is Reshaping B.C.’s Place in the Canadian Business: How to ensure your company keeps Global Economy pace with IT growth and change Thursday, June 26, 2014 | 11:30 a.m. – 2:30 p.m.
Tuesday, June 24, 2014 | 11:45 a.m. – 2 p.m. Dominic Barton Global Managing Director, McKinsey & Company Michael Strople How does our local identity affect our international competitiveness? Where do we fit in the duality of being President, Allstream local yet global at the same time? Join us as Mr. Strople shares his insights on how Join us on June 26 as Mr. Barton discusses these questions companies can take advantage of video and other and B.C.’s Place in the Global Economy. data collaboration tools, develop metrics to use IT
to drive revenue, and improve the quality of Exclusive Title Sponsor: products and the customer experience.
Presenting Sponsor: Event Partners: Partner: Media Partner:
boardoftrade.com/events boardoftrade.com/events 6 member news Sounding Board June 2014 Opening skies between YVR and Iceland Icelandair begins twice-weekly service from Vancouver to 20 European destinations
The skies opened last month between through employment at YVR and in B.C.’s Vancouver, Reykjavik and more than 20 hotels, restaurants and tourist attrac- other European destinations, as Icelan- tions. Its flights – which arrive in Vancou- dair inaugurated its new twice-weekly, ver at 5:50 p.m. on Sundays and Tuesdays seasonal service from Vancouver Inter- and depart at 3:55 p.m. on Mondays and national Airport (YVR). Wednesdays – will also give businesses Vancouver Airport Authority, in more options to reach customers, sup- partnership with ground-handler Swis- pliers and investors in Europe. sport International Ltd., staged a unique “We call 2014 the year of Canada for welcome for its newest airline partner on Icelandair. As we celebrate our inau- May 14, with a group of YVR ambassa- gural flight from Vancouver, Icelandair dors-turned-Vikings who pulled Icelan- now serves four Canadian gateways dair’s Boeing 757 aircraft with service to more to its inaugural gate. “This is a great than 20 destinations in “We’ve been working Europe. Our goal is to for years to bring Icelan- example of how continue to grow and dair to YVR and provide liberalized air-service develop our network passengers with new agreements enhance with added frequency Icelandair touches down at Vancouver International Airport (YVR) on Tuesday, May 13. The inaugural arrival connectivity between and easier connections marks the beginning of twice-weekly, seasonal service between Vancouver, Reykjavik and more than 20 destina- YVR and Reykjavik, and travel opportunities for all of Canada,” said tions in Europe. Photo by Ben Nelms on to popular Scandi- and create jobs at Birkir Holm Gudnason, navian destinations like YVR and in British CEO for Icelandair. the largest in the company‘s history and Orlando Sanford, Halifax, Anchorage, Copenhagen, Oslo and “Icelandair offers our will increase by 18 per cent from 2013 Newark, Vancouver and Edmonton. Stockholm,” said Craig Columbia.” passengers a refreshing with new gateways, new destinations and Connections through Icelandair’s hub Richmond, President and alternative when trav- added frequency from several cities in at Keflavik International Airport are CEO, Vancouver Airport Authority. “This elling to Europe with three cabins of North America and Europe. Additionally, available to more than 20 destinations service is a great example of how liber- service, leather seats, in-flight entertain- three Boeing 757 aircraft will be added, in Europe. Only Icelandair allows pas- alized air-service agreements enhance ment systems and, by the end of this year, enlarging the fleet from 18 to 21 aircraft. sengers to stopover in Iceland at no ad- travel opportunities and create jobs at Wi-Fi is scheduled to be available fleet- Icelandair offers service to Iceland’s ditional airfare. YVR and in British Columbia.” wide. We see a bright future for British Keflavik International Airport from Additional information about Icelan- Icelandair’s new service will generate Columbia and look forward to welcoming Boston, New York-JFK, Seattle, Denver dair’s schedules, fares and packages is approximately $2 million in wages, $1.1 Vancouver onboard.” and Toronto with seasonal service from available at www.icelandair.com or by million in taxes and $3.1 million in GDP The Icelandair schedule for 2014 is Washington, D.C., Minneapolis-St. Paul, calling (877) I-FLY-ICE. Businesses will take centre stage at Bard on the Beach ‘Greening of the Bard’ initiative aims to make popular festival more environmentally friendly
Summer is back and nowhere augment the natural beauty of productions of A Midsummer is it more evident than in Vanier Bard’s Vanier Park setting. Night’s Dream and The Tempest Park, where Bard on the Beach New in 2014 is the Festival’s play on the BMO Mainstage. Shakespeare Festival is set to relationship with Recycling Starting in July, productions of launch its 25th anniversary Alternative, and a project to the rarely-produced Cymbeline season. revamp Bard’s waste diversion and Bill Cain’s Equivocation – a As any theatre veteran will system. With Recycling Alterna- co-production with Victoria’s tell you, performing profes- tive’s help, Bard will be better Belfry Theatre – appear on the sional theatre in an outdoor able to manage the disposal of newly-named Howard Family venue presents a number of organic waste and recyclables, Stage. challenges. Bard, which also allowing the Festival to continue Bard’s 2014 season is aug- holds the distinction of being to serve snacks and drinks for mented by a host of additional Western Canada’s largest Shake- patrons to take with them into special events including per- speare festival, is well supported the performances while still formances by Chor Leoni men’s by many of Vancouver’s leading diverting as much waste as pos- choir, the Vancouver Sym- businesses and that helps over- sible from landfills. phony Orchestra, wine and beer come some of these obstacles, Longtime Bard patrons will tastings, sword fighting dem- particularly when it comes to The iconic white tents are back at Vancouver’s Vanier Park, as the Bard on the Beach be especially pleased to know onstrations, musical improv fulfilling the Festival’s Greening Shakespeare Festival prepares to kick off its 25th anniversary season on June 11. This that nearly everything in the shows and a retrospective talk of Bard initiative. year, a number of local businesses will help the festival be more environmentally friendly. boxed picnics available from with Founding Artistic Director Bard’s oldest “greening” Emelle’s Catering is compost- Christopher Gaze – all under program is Bike to Bard which friendly program for the 2014 increase over 2013’s numbers. able, meaning they can enjoy a Bard’s two custom-built per- is presented in partnership season. KJM Country Gardens, pre-show meal on-site without formance tents. with nearby West Point Cycles This summer, Bard will be of- located in Southlands, is back having to worry about leaving To learn more about the Bard in Kitsilano. fering Bike to Bard Wednesdays, for its second season with the garbage behind that will nega- on the Beach Shakespeare Fes- In addition to providing bike where patrons will have the Festival. After creating a stun- tively impact the Festival’s en- tival’s 25th anniversary season, racks for the season and a bike chance to win exclusive prizes ning garden feature for Bard in vironmental initiatives. download the performance valet service for the Bard-B-Q and enjoy unique benefits when 2013, gardeners Jordan McDon- Vancouver’s signature Shake- schedule, and see how other and Fireworks performances in they ride their bikes to the site. ald and Robin Braun are excited speare Festival runs perform- community partners engage late July, West Point Cycles and Bard is hoping for an average of about once again providing ances from June 11 through with the festival, please visit Bard are expanding this cyclist- 25 cyclists a night this season, an the Festival with plantings to Sept. 20. This year, re-imagined bardonthebeach.org. June 2014 Sounding Board member news 7 Aquarium announces Coastal Ocean Research Institute
On May 27, Vancouver became home a comprehensive, ongoing assessment of to B.C.’s first ocean research organization our coastal marine ecosystems, resulting dedicated to the collaborative and com- in analyses that will be publically shared to prehensive research of Western Canada’s inform key policy, planning and conserva- coastal environments. tion decisions that will shape future uses of The new, multi-disciplinary Vancouver the coastal zone. Aquarium Coastal Ocean Research Insti- While there is much research and moni- tute, announced at an event hosted by The toring taking place along the B.C. coast, Vancouver Board of Trade, is the first of its it is done by scientists and researchers kind in Canada, devoted to systematically from universities, federal and provincial documenting the health of our coastal en- agencies, non-profit organizations and vironments over the long-term. professional firms working on impact as- The Research Institute was created to sessments for a variety of development address a major gap in the understanding projects; unfortunately, their data is rarely and management of our coastal environ- aggregated to provide an overall “picture” ments. Population growth and expanding of ocean health. The Vancouver Aquarium industry is affecting coastal environments Coastal Ocean Research Institute is set in ways that are not fully understood. Al- up specifically to develop collaborative Vancouver Aquarium President and CEO, Dr. John Nightingale (far left), announces the new Coastal Ocean though considerable research is being done relationships that will enable that aggre- Research Initiative at The Vancouver Board of Trade on May 27. Photo by Pablo Su on our coastal environments, the resulting gation and analysis, and report a set, or data is not being collected, analyzed and series, of indices describing the state of Research Program, the recently established structure, but will function independently communicated in any systematic way. key ecosystems and ecological processes Ocean Pollution Research Program, and with its own board of directors. Funding As such, Vancouver Aquarium’s Coastal on the B.C. coast. Howe Sound Research Program — will will be provided by a consortium of the Ocean Research Institute will aim to create The Aquarium is uniquely positioned become part of the Institute, as the re- Aquarium, concerned donors, sponsors a baseline for how marine ecosystems are to foster new collaborations needed to search they conduct directly contribute to and foundations; it will operate indepen- doing today and to deepen our under- gather and analyze data from a network of a greater understanding of the health of dently of any particular funding partner. standing of future changes. It will focus researchers to provide a more robust, long- our coastal ecosystems. While the Institute The Institute is grateful for its generous on building a collaborative approach to term assessment of our coastal marine will have the capacity to conduct original founding funding partners Ross Beaty and harness wide-ranging, but scattered, re- ecosystems. With its long history of ocean research, it is expected that most research, Rudy North, and also welcomes research search efforts and scientific data in order conservation and recognized non-advo- data and information for the Research In- partners Pacific Salmon Foundation, to provide scientists, academics, govern- cacy voice, the Aquarium will provide the stitute’s core monitoring and reporting will Hakai Research Institute and Rick Hansen ments and the public with an annual set of stability, scientific independence and per- also come from collaborating researchers Foundation. indices describing the state of our coastal manence needed for the Institute’s success. and research programs. To learn more about the Vancouver ecosystems. Three current Vancouver Aquarium The new Research Institute operates Aquarium Coastal Ocean Research Insti- This long-term initiative will provide research programs —Marine Mammal within the Aquarium’s overall non-profit tute, visit vanaqua.org.
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3 7 Around the Board Photo highlights from recent events and activities Clockwise, from top left: 1) Bruce Heyman, the new U.S. Vancouver Board of Trade ambassadors during their May 7 Ambassador to Canada, takes part in a Q&A session with meeting. From left to right: Michael Broderick, Roy James, Iain Black, President and CEO of The Vancouver Board William Jung, Carl De Jong, Jay Jagpal, Carole MacFadden, of Trade, on May 13. Photo by Pablo Su 2) Peter G. Hall, Aaron Nakama, Galia Shukr, Austin Nairn, Norman Wong, Export Development Canada’s Vice President and Chief Brad Pashby, and Alex Dow. Photo by Jill Purse 6) On April Economist, brought his cross-country “Let’s Talk Exports” 29, The Vancouver Board of Trade’s Small Business Council speaking tour to The Vancouver Board of Trade on May 13. hosted a panel discussion on building and maintaining a Photo by Tyson Jerry 3) On May 14, the Mining Association remarkable brand. For more information on the program, of British Columbia’s President and CEO, Karina Briño, visit boardoftrade.com/SBC. 7) Dr. John Nightingale speaks delivered her annual address to The Vancouver Board of to local media following a major announcement at The Trade. The event was part of Mining Week 2014. Photo by Vancouver Board of Trade on May 27. During that event, Pablo Su 4) Guests look on during a Women’s Leadership Nightingale revealed that the Vancouver Aquarium will Circle panel discussion on May 14 at Vancity Theatre. For soon be home to the new, multi-disciplinary Coastal Ocean more on that event, see page 15. Photo by Tyson Jerry 5) Research Institute. For more on that story, see page 7. Iain Black (far right) recognizes the efforts of long time Photo by Pablo Su 4
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More photo galleries online at facebook.com/VancouverBoardofTrade 1010 member news Sounding Board June 2014
Four different roads to success Leadership Forum sets a record as largest event in history of the Company of Young Professionals program
• Grace Mok – Finance Manager, Internal BY SHAN SHAN FU Controls And Compliance, BC Hydro • Karoline Monkovic – Human Resources The most powerful way to share a and Communications Coordinator, lesson is to pass on a story. Four of Van- Anthem Properties couver’s premier young leaders did just • Asa Nerelus – People And Culture that on May 13, as they shared valuable Specialist, Traction On Demand lessons and life stories at the Company of • Lindsay Noves – Media Strategist and Young Professionals (CYP) annual signa- Buyer, OMD ture event, the Leadership Forum — the • Allan Pun – Senior Financial Planning largest event in the program’s history. Consultant, Investors Group Ashleigh McIvor, an Olympic gold • Scott Regamble – Realator, medallist in ski cross, shared the story of Sotheby’s International her road to the 2010 Olympics. The road • Michael Sadnovik – Partner, was not easy, said McIvor, noting that she Morgan LLP passed through multiple rounds of com- • Rob Sarkissian – Business petition before being selected to represent Development Manager, Sea To Sky Canada at the Games. McIvor quoted Network Solutions the book Outliers by Malcolm Gladwell, • Colleen Wong – Recruiter, which states that if a person invests 10,000 Five Hole For Food hours into something, they will eventually Recipients of the CYP 2014 Engaged Leadership Certificate pose with The Vancouver Board of Trade’s President • Victor Yan – Senior Analyst, master it — a fitting motto for an athlete and CEO, Iain Black (second from right), and Director of Member Programs, Austin Nairn (far right), during the Ministry Of Health who won gold on the world stage. May 13 CYP Leadership Forum. Photo by Noravera Visuals • Lisa Zhang – Campus Recruitment Coor- To complement mastery of skills and dinator, Deloitte Canada dedication, Victor De Bonis, the Chief packed life, managing world-famous artists Congratulations to the 2014 Engaged Operating Officer for Canucks Sports and such as Sarah McLachlan, Avril Lavigne, Leadership Certificate recipients: Many of these recipients were pro- Entertainment talked about the power and Coldplay. McBride said that while filed in The Vancouver Board of Trade’s of relationships. De Bonis said he started Nettwerk Music Group was in full swing, • Seth Baker – Associate, CYP Year in Review video, produced by working in the parking lot at the Pacific Coli- he would be away from home for up to Marcus & Millichap Noravera Visuals and now available on seum, which gave him the connections that nine months of the year. McBride said he • Gerald Chan – B.C. Regional Sales our YouTube channel at youtube.com/ led to working in the corporate audit divi- discovered the power of yoga, and felt that it Coordinator, RBC Global Asset theboardoftrade. sion at KPMG. From there, De Bonis joined was a way to heal his ailments and improve Management The event was sponsored by the BCIT the Vancouver Canucks as their corporate his overall health. Thus, he started YYoga, a • Jullian Deschutter – Cofounder, Voyte School of Business, and guests were controller and rose through the ranks to his place where people can have a great experi- • Rochelle Diablo – Associate Director of fortunate to be welcomed by a member current role. ence while practicing yoga. McBride made Advancement, Simon Fraser University, of BCIT’s marketing faculty, Tracey Ren- Susan Dolinski, Vice President of Com- the great sacrifice to sell his most liquid Department of Science zullo. Guests were also welcomed by The munications and Social Responsibility for asset — his house — in order to fund YYoga. • Mandeep Dhaliwal – Project Manager, Vancouver Board of Trade’s President BCLC, said she started off from humble Now, thanks to his hard work and sacrifice, Industrial Buildings and Facilities, Stantec and CEO, Iain Black, who made a special beginnings in the lumber industry, thanks YYoga is growing and rapidly expanding • Shan Shan Fu – Web and eCommerce presentation to TELUS VP of Government to her parent’s connections. At the time, across Canada. Director, Graphically Speaking Relations, Dave Cunningham who has the economy was rough, and switching The 2014 Leadership Forum was the • Sandra Gee – Director of Operations, successfully chaired the CYP Program jobs — if you were lucky enough to have largest event for the CYP program, with EasyPark during its largest growth period to date. one — was difficult and rare. Despite that, more than 250 guests in attendance. Steadily • Vic Herr – Owner, 2K Trades Shan Shan Fu is an Account Director Dolinski decided that the lumber industry growing, the CYP program boasted an en- • Kellan Higgins – Founder, Kellan Higgins at Graphically Speaking and a member was not her sole calling, so she made bold rollment increase of almost 300 per cent Photography of the Company of Young Profession- new moves in her careers. Dolinski said one last year, due primarily to word-of-mouth • Kuan Ho – Commercial Account als (CYP) Program. CYP is a leadership of her biggest lessons was that being a great buzz in the business community. The Manager, RBC development program of The Vancouver subject matter expert doesn’t mean that you annual forum also honours recipients of the • Geoff Livingston – Director of Board of Trade which engages those under will make the best leader. In her own words, Engaged Leadership Certificate – a three- Marketing, Noravera Visuals 35 through leadership, networking, devel- “life is a playground” and it’s up to us to build year program that recognizes CYP members • Kristine Louie – Marketing Communica- opment, and volunteerism opportunities. a life that excites us. who have achieved specific milestones in tions Specialist, BC Dairy Association To engage your emerging leaders or learn Terry McBride, CEO of YYoga and Net- leadership, networking, development and • Amrit Matharu – Travel Service more about the program, visit board- twerk Music Group certainly had an action- volunteerism. Representative, Canada Border Services oftrade.com/CYP. June 2014 Sounding Board member news 11 Prepare for Canada’s anti-spam law Find your
BY RYAN BERGER confirm consent to be able relying on implied consent, next business to send commercial elec- you will need proof of the Canada’s anti-spam law (CASL) will tronic messages after July 1. relationship. come into force this summer and will Your current opt-out polices opportunity have a big impact on businesses across might no longer be enough Confirm your company is in the county. to meet legal requirements. compliance Approximately 700 investment opportu- The new law will make it illegal to send Any email or text which nities are now listed on the Opportunities- unsolicited commercial electronic mes- What is consent? is sent to encourage par- BC online database, a free, searchable tool sages such as emails and texts. A sender “Express consent” ticipation in a commercial that features business opportunities in B.C. must have consent from the recipient to means the recipient has activity must: clearly iden- The database was launched in 2012 in send an email or text whose purpose is given permission to be tify the sender; provide a response to trade and investment represen- to sell or promote products or services; communicated with via method where the recipi- tatives and international investors seeking otherwise it will be considered as spam. email or text for a spe- ent can readily contact the information about opportunities available Penalties for breaking the law will be cific purpose (e.g. weekly sender; provide a working in the province. OpportunitiesBC provides up to $1M for individuals and $10M for company e-newsletter). Ryan Berger, Partner, Bull Housser unsubscribe mechanism a one-stop location to search for businesses organizations. “Implied consent” which is functional for 60 and projects around There are a number of steps that means the sender has an existing busi- days and be processed without delay. B.C. searches can range from locating businesses can take to ensure that they ness or non-business relationship with small businesses and large parcels of indus- are ready for the law’s implementation the recipient, and the recipient has dis- Educate your staff trial land for sale, to entrepreneurs seeking on July 1. closed their contact details to the sender Establish and implement a CASL investment partners. (e.g. an inquiry into the sender’s business compliance policy and ensure employees “Investors want information at their fin- Review and revise or a donor to a registered charity). A pub- at all levels are educated and trained ac- gertips. OpportunitiesBC is a user-friendly Think about how people within your lished email address or cell number can cordingly. The policy should be continu- resource to find valuable business opportu- business network view the emails and also be considered as implied consent, as ally monitored and adapted as required. nities online,” said Shirley Bond, Minister texts you send – could they be considered long as the email or text is related to the of Jobs, Tourism and Skills Training and as spam? Assess and revaluate communi- recipient’s business capacity. Ryan Berger is a partner at Vancouver- Minister Responsible for Labour. cation practices of commercial electronic based law firm Bull Housser, and leader OpportunitiesBC links users to commu- messages and contact lists, ensuring that Data management of the firm’s privacy and information nity profiles, where potential investors can all methods of information gathering and Make sure you keep good records to group. He helps public and private sector access detailed information. In 2013, there delivery are in compliance with the new show you have obtained permission to organizations with their information and were 150,000 page views and significant law. send someone a commercial email or privacy management, and compliance. traffic from India, China and the U.S. text. You probably need to be able to track You can read Ryan’s privacy blog at bht. To add an investment opportunity to Make sure you have permission back specifically where, when, or how you com/blogs. To learn more about Canada’s market to an international audience, or to For all existing addresses and numbers obtained consent to send a commercial Anti-Spam Legislation, which becomes browse the opportunities listed on the site, on company databases, obtain and message to each individual. If you are law on July 1, visit fightspam.gc.ca. visit OpportunitiesBC.ca.
Wednesday, June 18, 2014 | 7:15 a.m. – 2 p.m. Register now at boardoftrade.com/events
Now in its fourth year, this annual forum emphasizes and explores the critical relationship, in a current context, between aboriginal issues and economic development in B.C. To help facilitate conversation and improve aboriginal cross- cultural communication, the 2014 Aboriginal Opportunities Forum will focus on helping businesses to understand, rationalize and Bill Gallagher Kim Baird Bob Joseph Jr. Jody Wilson-Raybould overcome issues. The panels will feature leading experts from KEYNOTE SPEAKERS government, academia and business. Bill Gallagher, Lawyer, Author, Resource Rulers Kim Baird, Owner, Kim Baird Strategic Consulting SPECIAL SPEAKERS Supporting Sponsor: Bob Joseph Jr., Founder, Indigenous Corporate Training Inc. Jody Wilson-Raybould, Regional Chief of the BC Assembly of First Nations PANELLISTS Bill Adsit, Member of the Tahltan Nation; Director, BC Hydro Monique Bateman, Senior Vice President, Prairie Region, TD Canada Trust Mark Edwards, Vice President of Communities and Government, Teck Resources Community Sponsors: Kevin Hoffman, Senior Vice President, Aquilini Development and Construction Inc. Simon Nish, Vice President Sustainability, BG Canada Robert Simpson, President & CEO, PR Associates Moderator: Mark Podlasly, Advisory Board Member, SFU Aboriginal Business and Leadership EMBA Program, Beedie School of Business
CANADA
SESSION 1: Intercultural Presentation SESSION 2: From Dialogue to Success
boardoftrade.com/events | [email protected] | 604-640-5487 12 member news Sounding Board June 2014 FortisBC and Crime Stoppers team up to curb energy theft
BY CHARLOTTE GREENHAM Between 2012 and 2013, our laborating with Crime Stoppers and report any suspicious activ- revenue protection team iden- to help make our communities ity to Crime Stoppers. If energy Energy theft affects every- tified more than 22 instances safer. theft is suspected, our investi- one — regardless of where it of natural gas theft across our Previously, Crime Stoppers gators will access the property happens. That’s why FortisBC gas service territories. We es- would forward tips directly to the to determine if someone’s tam- has resources dedicated to curb timate theft from those sites authorities, who would conduct pered with the meter or created energy theft, including our consumed about 31,000 giga- an investigation and involve a bypass. newly announced collaboration joules of natural gas – enough FortisBC as it progressed. Now, After we positively identify with Crime Stoppers. to heat over 320 Lower Mainland we’ll receive portions of anony- theft, we’ll report it to local law When people illegally tap homes using 95 gigajoules of gas mous tips directly from Crime enforcement who may press into our natural gas and electric- a year. We believe these activities Stoppers – giving us access to a charges. ity systems, they put themselves cost our gas customers approxi- larger pool of tips we can use to Additionally, we will do ev- and the innocent people around mately $250,000 annually. detect energy theft sooner and erything in our power to recu- them at risk. These thefts also We suspect there’s far more better mitigate the risk. perate all the associated costs on cost honest customers through energy theft that goes unde- We’re asking the public to be behalf of our customers. Charlotte Greenham, Manager, Revenue higher rates. tected, which is why we are col- our eyes and ears on the ground, Through collaborations Protection and Special Projects, FortisBC with local authorities and now Crimes Stoppers, we’re one step and Special Projects at FortisBC. closer to realizing our goal of FortisBC is a regulated utility stopping energy theft altogether. that provides natural gas, elec- To report energy theft, call tricity and propane. FortisBC 1-800-222-TIPS to leave an serves approximately 956,000 gas anonymous tip. customers province-wide, and Charlotte Greenham is 144,000 electricity customers in Host Vancouver’s Manager of Revenue Protection the Southern Interior. Business Community Sauder cracks top 50 in The Vancouver Board of Trade Financial Times ranking Members’ Receptions Executive education at the training, success in this area University of British Columbia’s represents a solid indication of Sauder School of Business rates customer satisfaction. Hosting a Members’ Reception is an excellent way to promote your business and among the top 50 providers in For their ranking of open connect with other Vancouver Board Trade members. the world, according to a new enrollment programs, Financial ranking published today by Times assesses the quality of Most events sell out very quickly and range in size anywhere from 60 – 200 leading global business publica- short-term non-degree pro- Board of Trade members. tion Financial Times. grams offered to managers and As co-host, The Vancouver Board of Trade will be your partner in organizing and The school gained two places senior leaders. promoting the event. in the ranking, rising to 49th in Sauder’s Executive Education the world for the quality of its alumni rated their experience courses offered to management with the school across a range professionals. Sauder is one of performance indicators, from Hosting Member Receptions for The Vancouver Board of Trade has been of only six Canadian business course preparation to the likeli- great for growing our business relationships and overall exposure to other schools included in the global hood of repeat business. To- Vancouver Board of Trade members. The events create opportunity to ranking and is one of only two gether this feedback accounted showcase your services and build future business alliances. schools west of Ontario to be for 80 per cent of the school’s included. overall rank. — Judy Reeves, Owner, The Edge Cafe and EdgeCeptional Catering “Knowing our rank is de- Sauder Executive Education termined by feedback from offers a comprehensive range To find out more about the benefits of hosting a members’ reception please executives who participate in of open enrolment programs, from shorter courses for the contact: Sarah Summerfelt at [email protected]. our programs is a tremendous vote of confidence,” says Bruce broader business community to Wiesner, Associate Dean of Ex- immersive week-long residential ecutive Education. courses for senior leaders. Members’ Reception at Urban Fare — November 29, 2012 “It affirms that the busi- Delivering over 115 programs ness leaders who have chosen to more than 2,500 executives us to meet their training goals every year, Sauder Executive feel they are getting significant Education training is designed returns on their investment and to have an immediate, positive substantial business value from impact on performance and our programs.” minimize time away from the Among the numerous cat- office. egories on which Sauder was The Financial Times produc- assessed, the school ranked best es a series of rankings rating the for “Repeat Business & Growth,” quality of business education, ranking 16th in the world. Com- including the Financial Times bining the school’s growth in Global MBA ranking, in which revenue and percentage of par- the UBC MBA program ranked boardoftrade.com ticipants who return for further 72nd worldwide in 2014. June 2014 Sounding Board member news 1313 Building sustainable relationships Keeping pace Fourth annual VBOT Aboriginal Opportunities Forum to take place June 18 with changes The Vancouver Board of Trade’s Ab- in technology original Opportunities Forum returns on Wednesday, June 18, for a day of important The Vancouver Board of Trade will host discussion on how B.C.-based businesses Michael Strople, President of Allstream, for can build sustainable relationships with a June 24 event on how local businesses can aboriginal communities. keep up with changes in technology that Now in its fourth year, this annual forum are reshaping the emphasizes and explores the critical re- Canadian business lationship, in a current context, between landscape. aboriginal issues and economic develop- While a decade ment in B.C. ago, failure of an IT While aboriginal communities in system may have Canada enjoy increasing importance in been an annoyance today’s economy, building effective cross- and a moderate cultural working relationships with these problem, today it communities has become a major challenge likely brings an for businesses of all sizes, industries, and enterprise to a Michael Strople, sectors. More than ever, businesses today standstill. It has a President, Allstream need to address this challenge, or bear the Former Tsawwassen First Nation Chief Kim Baird delivered the opening keynote at The Vancouver Board of material impact often expensive, long-term effects from Trade’s inaugural Aboriginal Opportunities Forum in 2011 (above). On June 18, Baird returns to give the closing on profits, earnings, revenue and reputation. cultural blunders and miscommunication. keynote at the fourth annual forum. Photo by Dave Roels In his remarks, Strople will share insights To help facilitate conversation and on how companies can take advantage of improve aboriginal cross-cultural commu- ing and former Chief of Tsawwassen First Aboriginal and non-Aboriginal people video and other data collaboration tools, nication, the 2014 Aboriginal Opportunities Nation. Jody Wilson-Raybould, Regional are often problematic and consider how develop metrics to use IT to drive revenue, Forum will focus on helping businesses Chief of the BC Assembly of First Nations, common ground can be found to support and improve the quality of products and the to understand, rationalize and overcome will also deliver special remarks. mutually-beneficial economic develop- customer experience. issues. The panels will feature leading experts The event will also feature an interactive ment. Following the first panel session, Allstream is the only national competi- from government, academia and business. session led by Bob Joseph Jr., in which at- attendees will learn how to put their new tor to Bell and TELUS exclusively serving Bill Gallagher, lawyer and author of tendees will be presented with historical as knowledge into practice when building business customers with a coast-to-coast Resource Rulers, will deliver the forum’s well as cultural contexts and see how it has business relationships. national IP fibre network. breakfast keynote address, while the closing impacted the current economic and politi- For more on Aboriginal Opportunities A discussion period will also provide keynote will be delivered by Kim Baird, cal landscape. This session will examine the Forum 2014, including a full list of speakers, participants with an opportunity to explore Owner of Kim Baird Strategic Consult- foundation of why relationships between visit boardoftrade.com/events. Strople’s insights in more detail.
Welcome to some of our newest members
Amylia Capital Informa Financial Marant Media Group Powell Squared Inc. amyliacapital.com & Insurance Services Inc. marantmedia.com powellsquared.com [email protected] informafinancial.ca [email protected] [email protected] (604) 641-1245 cliff@informafinancial.ca (877) 331-4314 (778) 837-0804 (604) 639-0032 BC Nurses’ Union Natural Linked Resources Inc. Re/Max Select Realty bcnu.org Jester Services linkednr.com Pat O’Gorman [email protected] jesterservices.com [email protected] patogorman.com (604)433-2268 [email protected] (604) 722-8394 [email protected] (604)765-4612 (604) 813-1521 Consulate General of Brazil Pearly Ernest itamaraty.gov.br Lucky Cat Holdings Ltd. Video Production Sarah Anne & Associates [email protected] [email protected] [email protected] [email protected] (604) 696-5311 (250) 889-5557 (778) 829-5082 (778) 229-8331
GR Business Solutions Latam Ventures Corp. Pivot Legal Society Vancouver Whitecaps FC grbusinessinc.com [email protected] pivotlegal.org whitecapsfc.com [email protected] (604) 484-6564 [email protected] [email protected] (604) 319-0935 (604) 255-9700 (604) 669-9283
Leadership loves company 14 member news Sounding Board June 2014 Small Business Council On the move member spotlight VBOT transportation committee co-chair joins Dee Dhaliwal, Publisher, Vancouver Courier and WestEnder Global Public Affairs
Q: What is success to you? pride that exists in each of the dif- dation; Chamber of Commerce Long-time member and co- dian Transportation Agency, the Success is setting a goal as a ferent neighbourhoods, and the boards, and currently am helping chair of The Vancouver Board body responsible for economic team and having fun achieving it. communities of interest that Van- with Kitsilano Neighbourhood of Trade’s Metro Transportation regulation of all modes of trans- An important by-product needs to couver seems to create so easily – House and HAVE Society. and Infrastructure Committee, port under federal jurisdiction be personal growth for everyone just look at the number of meetups Q: What has been your favou- Marian Robson, has landed a (1996-2006). on the team. that are planned for anything and rite experience with The Vancou- new position with Global Public Earlier in her career, Robson Q: What is one of everything. There is ver Board of Trade? Affairs, Canada’s was Chair of the Van- your accomplish- a desire to connect I have been really impressed largest independently- couver Port Corpo- ments that you are in this city and that with the Leaders of Tomorrow owned public affairs ration. She also held most proud of? creates a wonderful program. It shows a commit- consultancy. senior management One area is my own backdrop for estab- ment to improving Vancouver’s The firm recently positions with British commitment to give lishing new and inno- economy and being prepared to announced Robson Columbia Railway back to the commu- vative businesses and do the tough work of mentoring had joined its Trans- and CN. At the federal nity – I have a variety I love hearing about and preparing young people to portation, Infrastruc- level, she was Indus- of causes that I have those and meeting the take a role in creating opportuni- ture and Communities try Assistant to the volunteered with founders. ties for themselves and others. practice as Senior As- Minister of Transport. and as clichéd as it Q: What advice do Q: Who is your role model sociate. She was Robson contin- sounds – every time Dee Dhaliwal you have for small and why? previously the B.C. Marian Robson ues to be actively in- I donate my time I business owners? Richard Branson. He has an Senior Associate volved in the local feel as though I get more out of Have your goals written down. ability to identify and nurture with True North Public Affairs, Vancouver community, contrib- the experience that I have given. Plan with your team. Help your entrepreneurs on his staff and an Ottawa-based consultancy uting to national and regional The other is the people that I have team outgrow the roles they are he has the ability to let them run which has merged its operations policy discussions about a wide worked with and that have gone in. Give back to the community. their own businesses under his with Global. range of transportation and trade on to accomplish great things. It Rinse and repeat. brand umbrella. It has allowed Based in Vancouver, Robson issues. She currently serves as is a real pleasure to watch people Q: What charities/causes do Virgin to go from selling albums brings a rich professional back- Chair of the Pacific Chapter of the grow and accomplish all that they you support? and CDs to vodka and wedding ground and multi-modal ex- Chartered Institute of Logistics should and to play a part in that – There have been hundreds gowns. His other qualities I admire pertise to Global. Amongst her and Transport, North America however small. of causes that I have supported are his sense of adventure and previous senior leadership roles (CILTNA) and as co-chair of The Q: What do you love about through my roles in local media, willingness to try things that he in the transportation sector over Vancouver Board of Trade’s Metro Vancouver? but I have given a lot of personal and Virgin could fail at — and his the past 40 years, Marian served Transportation and Infrastructure I love the sense of community time to: Lions Gate Hospital Foun- sense of fun. as Chair and CEO of the Cana- Committee.
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WOMEN’S LEADERSHIP CIRCLE® Why more women leaders are needed
BY CRAIG HEMER companies with gender diversity tend to be better “monitors” and ideas. From a human resources in leadership were above average. more risk-averse than men. Speak- perspective, there is still a need After decades of attention and According to research pub- ing to the financial crisis of 2007- to tackle the issues and end the study directed towards women’s lished by the American Psycho- 08, he contends that “Women on stereotypes that too often can parity in the workforce, the value logical Association, when it comes boards would have been more — whether consciously or un- women bring to the C-Suite is to being perceived as effective vigilant and more worried about consciously — influence hiring inarguable. There is a staggering leaders, women are rated as highly what the executives were doing decisions. amount of evidence that more as men, and sometimes higher — ... [which] would have attenuated When choosing the best women in senior posts yields a finding that speaks to a shifting the crisis.” leaders, it is constructive to focus benefits for everyone. Women in landscape of opportunity. There Boston Globe contributor on leadership styles and talents leadership enhance organization- is no shortage of women leaders Rebecca Tuhus-Dubrow states — which vary from individual al excellence and organizational who have quantified their leader- that “women enjoy an edge in to individual, according to their excellence enhances financial ship effectiveness through busi- understanding the consumer experience, personality, skill-set, performance. ness results in recent years. Many market” (by some estimates and qualifications. These are the central conclu- investors attribute Yahoo’s first women make 80 per cent of I have worked with many hard- sions from McKinsey & Com- Craig Hemer, Partner, quarter performance, marking consumer purchases), and that working and purpose-driven pany’s research Women Matter, Boyden global executive search its best Q1 revenue ex-TAC since women may on average exhibit a women who bring unique quali- which has become one of the 2010, to CEO Marrisa Mayer’s different and more fruitful lead- ties and abilities to the workplace. most visible works on the value the top quartile was more than furious activity since she joined ership style. Another theory is Women’s voices are rising across of gender diversity. As part of its twice as profitable as the bottom in 2012, from a flurry of acquisi- that gender diversity stimulates all professions. It is clear that max- research, McKinsey identified quartile. Of the companies that tions to layoffs to revamped ser- more vigorous discussions, result- imizing the potential of women in nine criteria for organizational reported on gender make-up of vices. PepsiCo’s CEO and Chair ing in smarter decision-making. the workforce is no longer simply excellence (leadership, direction, management teams, the 13 com- Indra Nooyi returned $5.6 billion Women tend to be perceptive, a social imperative but a business accountability, coordination and panies with women in leadership to shareholders and grew net collegial leaders, and participa- one as well — and, increasingly, it control, innovation, external ori- roles outperformed the 45 compa- revenue 14 per cent to $66 billion tory decision-makers. My wife, is being looked at as a competitive entation, capability, motivation, nies without women in leadership last year. Susan Wojcicki, a Google who manages her own business advantage. work environment, and values), roles on every single criterion. A SVP, is the woman behind all of the has taught me that women are Craig Hemer is a Partner in the and asked over 115,000 employ- supplemental study identified 89 search behemoth’s ad products masters of opportunity manage- Vancouver office of Boyden global ees from over 200 companies to large companies with significant and was responsible for 96 per ment — instinctive, organized, executive search and a member evaluate their companies on these gender diversity in leadership cent of the company’s $37.9 billion adaptable, and seamlessly able to of the Women’s Leadership Circle criteria. and assessed the financial perfor- revenue in 2011. keep everyone aligned. Advisory Council. Boyden has McKinsey found that the best mance of each against the average Research by Daniel Ferreira, a The fact of the matter is busi- 70 offices in 40 countries around performers on these criteria were for its sector. On three different professor at the London School of nesses thrive when they welcome the globe and is the sixth-largest also the most profitable — in fact, criteria for financial success, the Economics, suggests that women diverse thought-leadership and retained search firm in the world. The entrepreneurial mindset WLC panel discussion explores how to become a small business leader
BY ALEX CHIN mon athletica. The session was While working in Thailand, moderated by award-winning local cultural performances The Vancouver Board of TV producer and President and inspired Schreiber to think Trade’s Women’s Leadership Senior Producer at Skydance outside the box. Schreiber said Circle hosted a panel discussion Entertainment, Darlene Forst. she recognized conventional May 14 with highly accomplished The morning began with communication methods were female business leaders on “the each panellist sharing their not working, and instead, had entrepreneurial mindset.” background story. Their stories her teams share their duties The panellists shared in- revealed three different career through giving performances Members of the Women’s Leadership Circle filled Vancity Theatre on May 14 for the latest sights from a wealth of business paths, yet underlined how com- to each other. Being nimble installment of the Morning Leader speaker series. Photo by Tyson Jerry experience with attendees on municating and contributing to and adapting her style resulted how to maintain change and the people around them leads in eliminating overlapping and prevented Mehroke from making women’s business networking innovation, create a culture of to building a business that will gapping responsibilities between costly mistakes and helped groups in Metro Vancouver. Based continuous improvement in the remain nimble and innovative. her teams, said Schreiber. expose areas that were being on the pillars of connections, workplace, and empower em- Nahirney drew from her Mehroke discussed the chal- neglected. Mehroke’s advice to conversations, recognition and ployees in their own businesses. global corporate experience to lenges that a start-up venture the audience was to keep at- advocacy, the WLC is an inclu- Panellists included Lois Na- stress the importance of em- encounters while trying to stay tending events such as the WLC’s sive business community which hirney, Executive Vice Presi- ployees needing to feel a sense focused. She said that having Morning Leader, and to connect embraces diversity and elevates dent of Corporate Resources of community within the work- a mentor helped her keep her with speakers afterwards. women. The Vancouver Board for Teekay Corporation; Ravy place. Nahirney said she con- team focused and passionate Alex Chin is a member of of Trade believes that businesses Mehroke, CEO and co-founder nects with her staff weekly to about their duties. the Women’s Leadership Circle thrive when women are fully of Bombay Brow Bar; and Krista ensure they feel empowered, Mehroke said her mentor (WLC), a signature program of engaged at all levels. To learn Schreiber, Vice President of challenged and respected at often asked questions that were The Vancouver Board of Trade. more, please visit boardoftrade. Commercialization for lulule- work. rooted in experience, which The WLC is one of the largest com/WLC. DIRECTORS EDUCATION PROGRAM
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