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HP Zbook 15 G2 Mobile Workstation Maintenance and Service Guide

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HP Zbook 15 G2 Mobile Workstation Maintenance and Service Guide HP ZBook 15 G2 Mobile Workstation Maintenance and Service Guide © Copyright 2015 HP Development Company, Product notice Software terms L.P. This user guide describes features that are By installing, copying, downloading, or AMD is a trademark of Advanced Micro Devices, common to most models. Some features may otherwise using any software product Inc. Bluetooth is a trademark owned by its not be available on your computer. preinstalled on this computer, you agree to be proprietor and used by HP Inc. under license. bound by the terms of the HP End User License Intel, Celeron, and Pentium are trademarks of Not all features are available in all editions of Agreement (EULA). If you do not accept these Intel Corporation in the U.S. and other Windows. This computer may require upgraded license terms, your sole remedy is to return the countries. Microsoft and Windows are and/or separately purchased hardware, drivers entire unused product (hardware and software) trademarks of the Microsoft group of and/or software to take full advantage of within 14 days for a full refund subject to the companies. Windows functionality. Go to refund policy of your seller. http://www.microsoft.com for details. The information contained herein is subject to For any further information or to request a full change without notice. The only warranties for refund of the price of the computer, please HP products and services are set forth in the contact your seller. express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: August 2015 First Edition: September 2014 Document Part number: 768562-002 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). iii iv Safety warning notice Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification .................................................................................................................. 7 Display .................................................................................................................................................................... 7 Top .......................................................................................................................................................................... 8 TouchPad ............................................................................................................................................. 8 Lights ................................................................................................................................................... 9 Buttons, speakers, and fingerprint reader (select models only) ...................................................... 10 Keys ................................................................................................................................................... 11 Front ..................................................................................................................................................................... 12 Left ....................................................................................................................................................................... 13 Right ..................................................................................................................................................................... 14 Rear ...................................................................................................................................................................... 15 Bottom ................................................................................................................................................................. 16 Service tag ........................................................................................................................................................... 18 3 Illustrated parts catalog .............................................................................................................................. 19 Computer major components .............................................................................................................................. 19 LED display assembly subcomponents ............................................................................................................... 25 Bracket Kit ............................................................................................................................................................ 26 Cable Kit ............................................................................................................................................................... 26 Plastics Kit ........................................................................................................................................................... 27 Mass storage devices ........................................................................................................................................... 28 Miscellaneous parts ............................................................................................................................................. 29 4 Removal and replacement procedures preliminary requirements .................................................................... 31 Tools required ...................................................................................................................................................... 31 Service considerations ......................................................................................................................................... 31 Plastic parts ....................................................................................................................................... 31 Cables and connectors ...................................................................................................................... 32 Drive handling ................................................................................................................................... 32 Grounding guidelines ........................................................................................................................................... 32 Electrostatic discharge damage ........................................................................................................ 32 Packaging and transporting guidelines .......................................................................... 34 Workstation guidelines ................................................................................ 34 v 5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 36 Component replacement procedures .................................................................................................................. 36 Battery ............................................................................................................................................... 37 Service cover ..................................................................................................................................... 38 Hard drive .......................................................................................................................................... 39 Optical drive ....................................................................................................................................... 41 WWAN module ................................................................................................................................... 43 Solid-state drive (M.2) ....................................................................................................................... 45 WLAN module .................................................................................................................................... 46 Primary memory module .................................................................................................................. 48 Keyboard ........................................................................................................................................... 50 Expansion memory module .............................................................................................................. 54 6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 56 Component replacement procedures .................................................................................................................
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