windows media player won t download album info Windows media player won t download album info. I have make the certain test as what you mentioned and it appeared to be the same results. Media player just write these data in Library but not the metadata for the music file itself. Please see if you remove the music from the media player and re-add, these data you have changes before just losing. Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com. Proposed as answer by Kate Li Microsoft employee Saturday, October 15, 2016 1:11 PM Marked as answer by MeipoXu Microsoft contingent staff Monday, October 17, 2016 8:22 AM. All replies. So what settings do you have set in File Explorer that are not updating? Need more info to help. The files in File Explorer have file names, so Media Player updates the metadata \ media info so is that now showing? Do you have the folders in File Explorer set type Music? (properties of the folder on the Customize tab, select Music from the dropdown). Edited by andrepoiy Thursday, October 6, 2016 1:17 AM. So sorry just to confirm, the folder type is set to customise and Music? Beyond that there is a hidden file in each folder called Desktop.ini (need to enable hidden files to see). Is that present? Try deleting that in a folder and refreshing, does that make a difference? I have make the certain test as what you mentioned and it appeared to be the same results. Media player just write these data in Library but not the metadata for the music file itself. Please see if you remove the music from the media player and re-add, these data you have changes before just losing. Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]. Proposed as answer by Kate Li Microsoft employee Saturday, October 15, 2016 1:11 PM Marked as answer by MeipoXu Microsoft contingent staff Monday, October 17, 2016 8:22 AM. To change the filename in the METADATA (to bee seen in the file explorer) you have. or a) type the name you wish to have under "Title" in WMP each individually. or b) change all titles in WMP by selecting all titles you want to change at once, then (w/o unselecting them) edit ONE of the titles, then pressing back-space key and then ENTER, the names of all the file as per file explorer are imported to WMP. NOW comes the trick. In WMP you have to change the file name just a bit, e.g. adding or deleting a character. In case you don't do this, file name in METADATA of file explorer will not change. Windows Media Player doesn’t find album info? Here’s how to fix it. Users can usually get album info in Windows Media Player by right-clicking an album and selecting Find Album info . However, some users have stated that Windows Media Player doesn’t find any music info. Consequently, WMP doesn’t display music info for their tracks. This is how users can fix WMP when it doesn’t find album info. What to do if Windows Media Player won’t find album info. Edit the Hosts File Refresh Windows Media Player’s Database Reinstall Windows Media Player. 1. Edit the Hosts File. Windows Media Player’s missing album info is often due to a modified hosts file that contains IP address details for the service the software gets its music details from. Users have confirmed that editing the IP address within the hosts file can fix WMP‘s album info. This is how users can edit the hosts file. First, open File Explorer with the Windows key + E keyboard shortcut. Enter C:WindowsSystem32driversetc in File Explorer’s address bar and press Return . Right-click hosts.txt and select Open with > Notepad . Then find the line in the hosts file that includes: redir.metaservices.microsoft.com . If the numbers 0.0.0.0. precede redir.metaservices.microsoft.com , edit them to 2.18.213.82 . Thus, the line should then be: 2.18.213.82 redir.metaservices.microsoft.com . Click File > Save as to open the window below. Select to save the file to the desktop. Press the Save button. Right-click the hosts.txt file on the desktop and select Rename . Delete the txt extension from the file title. Thereafter, right-click the hosts file on the desktop and select Copy . Open the path C: > Windows > System32 > drivers > et c in File Explorer again. Then right-click an empty space within the hosts folder and select Paste . 2. Refresh Windows Media Player’s Database. Missing album info might also be due to a corrupted WMP database. So, rebuilding Windows Media Player’s database has also fixed album info for some users. Users can rebuild WMP’s database as follows. Open Run with its Windows key + R keyboard shortcut. Enter %LOCALAPPDATA%MicrosoftMedia Player in the Open text box and click OK to open File Explorer as in the snapshot directly below. Select all the files in that folder by holding the Ctrl key. However, do not select subfolders. Then press the Delete button to erase the selected folder content. Opening Windows Media Player will then rebuild the database. 3. Reinstall Windows Media Player. In addition to the above resolutions, users can also try reinstalling Windows Media Player. However, users need to turn WMP off and back on to reinstall it. Follow the guidelines below to reinstall WMP. Open the Run window. Enter appwiz.cpl in Run’s Open text box and click OK . Click Turn Windows features on or off to open the window in the snapshot directly below. Expand the Media Features category as shown below. Then deselect the Windows Media Player check box. Click the OK button. Restart Windows after turning off WMP. Thereafter, open the Windows Features window again. Select the Windows Media Player check box and click OK to reinstall WMP. Those are three resolutions that will probably fix missing album info in Windows Media Player in Win 10 and 8 at least. However, remember that Microsoft has confirmed it has stopped supporting the metadata service for WMP in Windows 7. Consequently, Windows 7’s WMP no longer displays a new genre, title, cover art, director, and artist metadata. How to update Unknown Music Album Info using Windows Media Player. It is common for many of us who listen to music on players like Zune or iPod or any other external player to see the blinking like “Unknown Album-Unknown Artist” on it. Many of us don’t bother about it as you do the random shuffle, but when we get to search for a particular song, it takes ages. How to update Unknown Music Album Info using Windows Media Player. Now I had synced music to both my BlackBerry and Zune, and it became necessary for me to remove those unknown strings, and Windows Media Player helped me doing so. Here are the steps: Make sure you are connected to the internet. Select an album for which you would like to update the Album / Artist information. Right, Click and select Find Album Info. This will open a pop-up that connects to the Music Database of Microsoft. You will be asked about the album if it is a mixed type or all are from one album. This is narrows down the search. In case you are not sure, select mix. The next screen will pick up one song and search it based on the partial information available. Ensure that at least the song files have a proper name before you try to find album info. The search will match it to the best result, and if you are pretty sure select that album. Now, once the album is selected, It will list each song available from the internet. Match Songs which is in your album, to one of the songs on the list. Repeat this process till you review all the songs in your album. In case you don’t find any match, select the next track. Once done, select Finish. Now go back to your Windows Media Player, and you would see the album listed with Cover Image and all songs information available. Here is a video explaining it. If you are unable to find any information, the next option is to enter the details manually. However, you will have to sure about it. You can use software such as TagScanner. The software can help you organize your music collection, set up file and audio information so the music player can display as expected. I dont get the media information when I rip CD. First thing that should be said is WMP's 'Find Album Info' (FAI) database is not the greatest! It struggles with quite a lot of non-mainstream stuff - box sets etc. That aside it should pull up information for most CDs providing you are connected to the internet and have not prevented access in privacy settings. Check your settings in WMP - Organize - Options Library and Privacy tabs - are similar to those I have set. the areas highlighted/arrowed are best unchecked in my view - particularly if you have made any manual alterations because the 'Update Info' commands may change them. You definitely need the top box in privacy checked though. Windows Media Player Not Downloading Track Info. All of a sudden, Windows Media Player stopped downloading CD track info from the web. Other software are able to do that on my laptop though! What happened to Windows Media Player? You need a subscription to comment . You need a subscription to watch . Learn from the best. 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