The Public Performance Report of East Dunbartonshire Council
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2019 The public performance report of East Dunbartonshire Council The Public Performance Report of East Dunbartonshire Council 2016 1 Map of central Scotland with East Dunbartonshire and surrounding local authorities Lennoxtown Milton of Campsie Twechar Torrance Milngavie Balmore Kirkintilloch Lenzie Bearsden Bishopbriggs Central Scotland Lennoxtown Milton of Campsie Twechar Torrance Milngavie Balmore Kirkintilloch Lenzie Bearsden Bishopbriggs East Dunbartonshire Council Area sq miles 77 Hectares 20,172 Population 108,330 Households 46,023 Number of schools 44 Leisure centres 3 Employment rate 77% The Public Performance Report of East Dunbartonshire Council 2016 3 4 2019 Contents Introduction 7 Local Outcome 1 9 East Dunbartonshire has a sustainable resilient economy with busy town and village centres, a growing base, and is an attractive place in which to visit and invest. Local Outcome 2 15 Our people are equipped with knowledge and skills for learning, life and work Local Outcome 3 22 Our children and young people are safe, healthy and ready to learn Local Outcome 4 34 East Dunbartonshire is a safe place in which to live, work and visit Local Outcome 5 44 Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles Local Outcome 6 59 Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services Guiding Principle 1 - Best Value 64 We will endeavour to maintain an appropriate balance between the quality of the performance of our functions, the cost of that performance, and the cost to people of any service provided. In maintaining that balance, the Partnership shall have regard to safety, efficiency, effectiveness and economy Guiding Principle 2 Coproduction and Engagement 70 We will continuously strive to understand the different needs of our communities, supporting them to strengthen their own communities and involving them in the design and delivery of services Guiding Principle 3 Evidence Based Planning 74 We will share information and data to inform robust and transparent decision making, planning and evaluation of our impact in partnership and implementing improvement practices. Guiding Principle 4 Fair and Equitable Services 76 We will plan and deliver services which account for the different needs of population groups who share a characteristic protected by the Equality Act. Guiding Principle 5 Planning for Place 78 We will target resources where they are most needed to reduce disadvantage caused by socio-economic inequality. This is known as using a ‘Place’ approach. Guiding Principles 6 Prevention and Early Intervention 84 We will direct resources with the aim of improving resilience and preventing or mitigating poorer outcomes. Guiding Principles 7 Sustainability- 86 We will create the conditions for a better quality of life for East Dunbartonshire residents, by recognising their health and wellbeing needs without compromising the quality of our built, natural and historic environment. In doing so we will build resilience to a changing climate, use our natural resources prudently and consider the longer term implications of our decision for present and future generations. The Public Performance Report of East Dunbartonshire Council 20182019 5 6 2019 Introduction Overview Our Public Performance Report 2018/19 aims to provide an overview of performance across all Council service areas over the 2018/19 reporting period. We are committed to improving performance and being open and transparent about how well we are doing. This report is one of many reports that comprises our public performance reporting framework. East Dunbartonshire’s Local Outcomes Improvement Plan (LOIP) is a shared plan for our Community Planning Partnership. It outlines why and how we will work together with our partners to organise and provide services in a way that tackles known inequalities. The LOIP identifies six local outcomes which the Council and our partners seek to deliver with our people and communities. The outcomes reflect the social, economic, health and environmental challenges facing the area and are informed by the findings of stakeholder engagement, partner consultation and a comprehensive analysis of available statistical information. Through the implementation of the LOIP, the Council will seek to deliver the vision for East Dunbartonshire, which is; • Working together to achieve the best with the people of East Dunbartonshire. Our six local outcomes are; Outco l Outcom cal me ca e Lo 1 East Dunbartonshire has Lo 2 a sustainable and resilient economy with busy town Our people are equipped and village centres, a with knowledge and skills growing business base, for learning, life and work. and is an attractive place in which to visit and invest. utc utc cal O ome cal O ome Lo 3 Lo 4 Our children and young East Dunbartonshire is a people are safe, healthy safe place in which to live, and ready to learn. work and visit. Outco utc cal me cal O ome Our older population and Lo 5 Lo 6 Our people experience more vulnerable citizens good physical and mental are supported to maintain health and wellbeing with their independence and access to a quality built enjoy a high quality of life, and natural environment in and they, their families which to lead healthier and and carers benefit from more active lifestyles. effective care and support services. The Public Performance Report of East Dunbartonshire Council 20192018 7 In order to achieve our vision there are several principles and approaches to working which are paramount. They lend themselves to the planning and delivering of activities under all of our local priority outcomes. Our guiding principles set the tone and the values across our Community Planning Partnership and underpin everything we do. Our Guiding Principles are; produ nciple 1 - - Co ctio Pri Be 2 n g s e a n t v l n i a ip d id l c e u u e in n G r g P a g g e n i m d i e n u t G Best Value Coproduction and engagement Eviden - Fair and 3 - ced 4 eq le b le u ip a ip ita c s c b n e in ri d r le P p P s l e g a g r n n n i i v n i d d c i i i n e u u s g G G Evidenced based Fair and equitable planning services le 5 - Plan revention cip ni - P an in ng 6 d r e P fo le a g r p rl i y in p c l n in id a i c r t u e e P r G v g e n i n d t i i o u n G Planning for place Prevention and early intervention iple 7 - inc Sus Pr ta in g a • Best Value in b d i il • Coproduction and engagement u it y G • Evidenced based planning • Fair and equitable services • Planning for place • Prevention and early intervention • Sustainability Sustainability 8 Local Outcome 1 2019 Local Outcome 1 utc cal O ome East Dunbartonshire has a sustainable Lo 1 resilient economy with busy town and village centres, a growing base, and is an attractive place in which to visit and invest. The Business Support team has delivered on a range of programmes and services to support business and facilitate sustainable economic growth and business development. This includes the delivery of projects from the local Economic Development Strategy and direct proactive engagement with ongoing support to local businesses through Business Gateway. The table below shows business survival rates increased slightly compared with 2017/18 and remained fairly steady throughout 2018/19. This was due to new measures introduced by Business Gateway to deliver flexible and increased support for new start businesses along with market relevant workshops. The number of new start businesses supported by local authority business support activities (including Business Gateway) and other partners increased significantly between 2017/18 and 2018/19. In 2018/19, Business Gateway advisers undertook 364 one-to-one appointments with potential start-up companies. Performance Indicator 2016/17 2017/18 2018/19 Number of new start businesses supported by local authority 421 320 400 business support activities (including Business Gateway) and other partners 100 80 88.8% 91.4% 92.7% 60 40 20 Business survival rates % rates survival Business 0 2016/17 2017/18 2018/19 Business Gateway hold around 120 workshops per year for the local business community on a range of business subjects/training. These workshops are predominantly held within town centres and their periphery. Partnership events/business breakfasts are also held with the Chamber of Commerce. Business Gateway also developed ED net, a business led networking group, managed and facilitated through Business Gateway highlighting their needs and choosing topics for meetings. The Public Performance Report of East Dunbartonshire Council 20182019 9 Local Outcome 1 The number of Business Gateway start-ups per 10,000 population increased from 13.59 in 2017/18 to 14.86 in 2018/19 as shown in the table below. Performance Indicator 2016/17 2017/18 2018/19 Scottish Average Number of business gateway start-ups per 10,000 9.30 13.59 14.86 16.70 population The table below shows the cost of economic development and tourism per 1,000 population has increased over the last year from £27,385 to £28,939. Performance Indicator 2016/17 2017/18 2018/19 Scottish Average Cost of economic development and tourism per £39,880 £27,385 £28,939 £102,086 1,000 population East Dunbartonshire Business Week The inaugural East Dunbartonshire Business Week was organised by the Council with Business Gateway and partners from the Economic Development Partnership, such as Scottish Enterprise, Dunbartonshire Chamber of Commerce, Developing the Young Workforce, Department for Work and Pensions, Skills Development Scotland and the Federation of Small Businesses.