Sherwood Country Club Thousand Oaks, Ca

GENERAL MANAGER/COO PROFILE: SHERWOOD COUNTRY CLUB THOUSAND OAKS, CA

THE GENERAL MANAGER/COO OPPORTUNITY AT SHERWOOD COUNTRY CLUB

Sherwood Country Club is looking for an affable, dynamic leader that will ensure that the club offers “best in class” service to its members and guests. The ideal candidate will have a proven track record of success in interpersonal communication, hiring and training staff, food and beverage, hospitality, and financial management. He/she will have the leadership skills to handle conflicts and crises while prioritizing hospitality and ensuring a positive club experience. The best candidate will be goal oriented and achieve their vision through their creativity and strong work ethic while maintaining a high energy, positive attitude. This person will be able to work constructively implementing the board’s policies, and with Board support, have the ability to enforce club rules and policy with members while remaining respectful and transparent in their methods. This candidate will assimilate quickly into their position and provide sound plans for funding and membership growth.

MISSION STATEMENT Sherwood Country Club’s mission is to honor the past, celebrate the present and provide a legacy for the future. We aim to exceed our members’ expectations with world class sporting, social and dining experiences. We shall strive to do so every day through impeccable service, superior facilities and uncompromising attention to detail.

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SHERWOOD COUNTRY CLUB, HISTORY & COMMUNITY

Like the ancient oaks that enhance the community, Sherwood's deep historical and cultural roots are equally fascinating. Lake Sherwood is the oldest man-made lake in California. It was built in 1904 and is approximately 165 acres. The area was used for the filming of "Robin Hood" starring Douglas Fairbanks, Sr., in 1921, it then became known as "Sherwood Forest" and "Maid Marian Park." Inside the gates of Sherwood is the "Robin Hood Cabin," a home built for the movie and it is rumored that Fairbanks lived there while filming "Robin Hood."

Sherwood spans approximately 1,965 acres of picturesque natural beauty. Facilities at Sherwood Country Club include: a magnificent Georgian clubhouse, a newly renovated, Jack Nicklaus designed golf course that originally opened in 1989, a tennis center (14 courts) and clubhouse with a full-service spa, pool facilities and fitness center.

When you enter through the large cast-iron gates of Sherwood Country Club, you get the sense you are about to enter a special place. As you make your way up the hilly, winding road past elegant, French-style country homes, all with majestic views of the Santa Monica Mountains and the Hidden Valley below, you realize you might never want to leave. Jack Nicklaus stated, "This was one of the more magnificent pieces of land I've had the opportunity on which to design a golf course. It is rare to see a piece of property that is so private, with so much natural beauty. There isn’t another golf course in the World that has a more beautiful tree complex than Sherwood."

Sherwood is no stranger to hosting the top players in the world, starting with Greg Norman’ s Shark Shootout from 1989-1998, followed by Tiger Woods' World Challenge from 2000-2013. Its winners over the past 14 years looks like the modern-day Who's Who of Golf, including Luke Donald, Padraig Harrington, Davis Love lll, Graeme McDowell, Vijay Singh, Zach Johnson, and Tiger Woods (5-time champion). From 2016-2019 the Club hosted the Champions Tour, Power-Shares QQQ Championship, part of the Charles Schwab Cup Playoffs.

www.kkandw.com And in 2020, Sherwood was pleased to host the ZOZO Championship at Sherwood, a PGA TOUR event that was rescheduled from its home in Japan to Sherwood who hosted the tournament on last minute notice during the pandemic.

SHERWOOD COUNTRY CLUB BY THE NUMBERS: • 600 members • $100,000 Initiation fee • $17.5 M Gross volume • C-CORP, FOR PROFIT • $9.25 M Annual dues volume • $5.5M Food & Beverage volume (48% a la carte, 52% catering) • 322 Full Golf memberships ($21,900 Annual dues) • 175 Tennis memberships ($7,500 Annual dues) • 105 Full time employees, 130 Seasonal employees • 9 Board members • 53 Average age of members • 18 holes of championship golf, Jack Nicklaus course • 12 tennis courts (8 hard courts (one with stadium seating), 2 clay courts, 2 grass courts)

SHERWOOD COUNTRY CLUB WEBSITE: www.sherwoodcc.com

JOB DESCRIPTION

The General Manager/COO reports to the President of the Board of Governors at Sherwood Country Club. The GM/COO is expected to provide quality leadership for the Club ensuring that members enjoy the finest level of service, a quality product and an exciting calendar of events. He/She is responsible for the success of all aspects of the Club goals and is expected to devote their full time and attention to operations, planning and staff performance and coordination. The GM/COO has full responsibility for all day-to-day areas of the operations, including the oversight of the Club’s income statement, balance sheet, cash flow, capital budget and long-range strategic plan.

The GM/COO must have excellent interpersonal skills and bring a positive and respectful attitude to both staff and membership. He/she needs to possess exceptional business, management and leadership skills to know how to best direct staff and department managers. The GM/COO must be experienced in hospitality. He/she will be outgoing and understanding with the membership, ensuring that all members and guests have a world class experience.

As the team leader, the GM/COO must be assertive and well versed in employee hiring, orientation, training, and supervision. He/she needs to approach problems creatively, while being able to set clear goals and visions for the club. The GM/COO will address the club’s financial concerns, creating both short-term and long-term plans that are reasonable, attainable, and effective. Understanding the club’s cash flows and debt burden are integral to the GM/COO’s success.

Supervises: Director of Agronomy Director of Finances Director of Food & Beverage Director of Golf Director of Maintenance Director of Marketing & Member Experience Director of Membership Director of Spa & Tennis

www.kkandw.com INITIAL AREAS OF FOCUS • Establish a rapport with membership and staff through providing an excellent club experience • Assimilate quickly into the club culture to provide excellent customer service • Provide leadership and direction for department heads and staff • Ensure visibility and transparency • Improve the dining experience and oversee the development of a mixed grill plan. • Concentrating on cash flows to enable investment in the club • Develop an attainable financial plan to ensure adequate capital expenditures levels are met. CANDIDATE QUALIFICATIONS

The ideal candidate will either be a successful, highly visible General Manager at a club known for exceptional member experiences or be viewed as a club management “superstar” with a minimum of 5-7 years of highly successful, progressive management experience in a top tier private club.

• Proven experience providing “best in class” service levels for members and guests. • Demonstrated skills in food and beverage operations and quality are essential. • Sound understanding of golf operations, golf course management, tennis, aquatics and fitness. • A person who leads by example with a genuine passion for excellence and attention to detail. • The ideal candidate will be a person who inspires managers and staff to provide exceptional service to members and who encourages teambuilding, employee motivation, and service training. • A highly visible, engaged manager with excellent administrative and organizational skills. The candidate should have demonstrated abilities in providing leadership and guidance to department managers, employees, committees and the Board. • Possess exceptional financial and budgeting acumen. • Possesses the ability to work well with the Board and Committees, providing visionary leadership and sound guidance, along with well-reasoned recommendations. The Club is not looking for a “caretaker” manager, but rather a charismatic club professional who recognizes the need to stay fresh and relevant in today’s club environment. • The prospective candidate must be a charismatic, compassionate professional who truly enjoys the hospitality/club environment. • Especially strong communication and interpersonal skills are considered essential, as is the competency to be a strong, confident, accountable leader, diplomatic yet forthright with all club constituencies. • Strategic planning skills and experience overseeing capital projects is highly desired. • Membership marketing and retention experience is considered very valuable. • Pragmatic perfectionist • The candidate should be active and well respected in his or her local and national CMAA organization.

EDUCATIONAL AND CERTIFICATION QUALIFICATIONS

A Degree in Hospitality Management or equivalent is preferred, and an advanced degree or certification is favored, such as a CCM and CCE certification.

SALARY & BENEFITS

Salary is open and commensurate with qualifications and experience. The club, along with the typical CMAA benefits, offers an excellent bonus and benefit package.

INSTRUCTIONS ON HOW TO APPLY

Please upload your resume and cover letter (in that order) using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. www.kkandw.com Preparing a thoughtful letter of interest and alignment, clearly articulating your “fit” with the profile and the above noted expectations and requirements is necessary.

Your cover clearly articulate why you want to be considered for this position at this stage of your career and why Sherwood Country Club and the Sherwood area will be a “fit” to you, your family and the Club if selected.

IMPORTANT: Save your resume and letter in the following manner: “Last Name, First Name Resume” “Last Name, First Name Cover Letter Sherwood Country Club” (These documents should be in Word or PDF format)

Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.

If you have any questions, please email Nan Fisher: [email protected]

Click here to upload your resume and cover letter.

Lead Search Executives: Richard Kopplin, Partner 480-443-9102 [email protected]

Armen Suny, Search Executive 303.570.2741 [email protected]