GENERAL MANAGER/CHIEF EXECUTIVE PROFILE: SHERWOOD COUNTRY CLUB Thousand Oaks, California
THE GENERAL MANAGER/CHIEF EXECUTIVE OPPORTUNITY AT SHERWOOD COUNTRY CLUB
Sherwood Country Club is looking for a dynamic leader that will insure that the club offers “best in class” service to its members and guests.
MISSION STATEMENT Sherwood Country Club’s mission is to honor the past, celebrate the present and provide a legacy for the future. We aim to exceed our members’ expectations with world class sporting, social and dining experiences. We shall strive to do so every day through impeccable service, superior facilities and uncompromising attention to detail.
SHERWOOD COUNTRY CLUB
Like the ancient oaks that enhance the community, Sherwood's deep historical and cultural roots are equally fascinating. Lake Sherwood is the oldest man-made lake in California. It was built in 1904 and is approximately 165 acres. The area was used for the filming of "Robin Hood" starring Douglas Fairbanks, Sr., in 1921, it then became known as "Sherwood Forest" and "Maid Marian Park."
Inside the gates of Sherwood is the "Robin Hood Cabin," a home built for the movie and it is rumored that Fairbanks lived there while filming "Robin Hood."
The golf course was formally opened on October 30, 1989. Centuries prior to the country club were the Chumash Indians. Within the expanse of Lake Sherwood, artifacts from two of the 17 Indian sites have been uncovered are on display in the golf clubhouse.
Sherwood spans approximately 1,965 acres of picturesque natural beauty. Facilities at Sherwood Country Club include: a magnificent Georgian clubhouse, a newly renovated, Jack Nicklaus designed golf course, a tennis center (14 courts) and clubhouse with a full service spa, pool facilities and a soon to be built, fitness center. The club will be hosting a PGA Champions Tour event in 2016, 2017 and 2018.
SHERWOOD COUNTRY CLUB BY THE NUMBERS:
• $14 M Gross volume • C-CORP, FOR PROFIT • $8 M Annual dues volume • $3.2 M Food & Beverage volume • 365 Golf memberships • 175 Tennis memberships
Please visit the website: www.sherwoodcountryclub.com
GENERAL MANAGER/CHIEF EXECUTIVE JOB DESCRIPTION
The General Manager/Chief Executive reports to the President of the Board of Governors at Sherwood Country Club. The GM/CE is expected to provide quality leadership for the Club ensuring that members enjoy the finest level of service, a quality product and an exciting calendar of events. He/She is responsible for the success of all aspects of the Club goals and is expected to devote their full time and attention to operations, planning and staff performance and coordination. The GM/CE has full responsibility for all day-to-day areas of the operations, including the oversight of the Club’s income statement, balance sheet, cash flow, capital budget and long-range strategic plan.
Supervises: Director of Agronomy Director of Finances Director of Food & Beverage Director of Golf Director of Maintenance Director of Marketing & Member Experience Director of Membership Director of Spa & Tennis
CANDIDATE QUALIFICATIONS
The ideal candidate will either be a successful, highly visible General Manager at a club known for exceptional member experiences or be viewed as a club management “superstar” with a minimum of 5- 7 years of highly successful, progressive management experience in a top tier private club.
Proven experience providing “best in class” service levels for members and guests. Sound understanding of golf operations, golf course management, tennis, aquatics and fitness. A person who leads by example with a genuine passion for excellence and attention to detail. The ideal candidate will be a person who inspires managers and staff to provide exceptional service to members and who encourages team-building, employee motivation, and service training. A highly visible, engaged manager with excellent administrative and organizational skills. The candidate should have demonstrated abilities in providing leadership and guidance to department managers, employees, committees and the Board. Possess exceptional financial and budgeting acumen. Demonstrated skills in food and beverage operations and quality are essential. Possesses the ability to work well with the Board and Committees providing visionary leadership and sound guidance, along with well-reasoned recommendations. The Club is not looking for a “caretaker” manager, but rather a charismatic club professional who recognizes the need to stay fresh and relevant in today’s club environment while preserving the traditions of the club. The prospective candidate must be a charismatic, compassionate professional who truly enjoys the hospitality/club environment. Especially strong communication and interpersonal skills are considered essential, as is the competency to be a strong, confident, accountable leader, diplomatic yet forthright with all club constituencies. Strategic planning skills and experience overseeing capital projects is highly desired. Membership marketing and retention experience is considered very valuable.
Pragmatic perfectionist The candidate should be active and well respected in his or her local and national CMAA organization.
EDUCATIONAL AND CERTIFICATION QUALIFICATIONS
A Degree in Hospitality Management or equivalent is preferred and an advanced degree or certification is favored, such as a CCM and CCE certification.
SALARY & BENEFITS
Salary is open and commensurate with qualifications and experience. The club, along with the typical CMAA benefits, offers an excellent bonus and benefit package.
INSTRUCTIONS ON HOW TO APPLY
Please upload your resume and cover letter (in that order) using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process.
IMPORTANT: Save your resume and letter in the following manner: “Last Name, First Name Resume” & “Last Name, First Name Cover Letter” (These documents should be in Word or PDF format)
Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.
For directions on how to upload your resume and cover letter visit this page.
Click here to upload your resume and cover letter.
If you have any questions please email Nan Fisher: [email protected]
Lead Search Executives: Richard Kopplin, Partner 480-443-9102 [email protected]
Armen Suny, Search Executive 303-570-2741 [email protected]