DOCSLIB.ORG

HOUSING Safety Costs PSR Regulatory Changes MANAGEMENT HMO Licensing Moves Big Hitters & MAINTENANCE Depart Long Term Jobs Rough Sleeping 03.18 Hits Record High

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
HOUSING Safety Costs PSR Regulatory Changes MANAGEMENT HMO Licensing Moves Big Hitters & MAINTENANCE Depart Long Term Jobs Rough Sleeping 03.18 Hits Record High HMM03_2018 Cover_SBH Cover 13/03/2018 16:16 Page 1 Confusion over tower block HOUSING safety costs PSR regulatory changes MANAGEMENT HMO licensing moves Big hitters & MAINTENANCE depart long term jobs Rough sleeping 03.18 hits record high Engineering student safety Heriberto Cuanalo from Collegiate AC gives his top tips – See inside HMM03_2018 Cover_SBH Cover 13/03/2018 16:16 Page 2 w w w w w w w w w w S w w w w w professionals in the social and private r 51 HMM0304_2018 03-18_Layout 1 19/03/2018 16:08 Page 3 HOUSING MANAGEMENT & MAINTENANCE 03/18Contents 34 Features 31 Bathroom Refurbishment How to maximise return on investment from In every a bathroom renovation issue... Neil Bell of Easy Bathrooms explains how you can maximise your return on Industry news.....................................04-23 investment from a bathroom refit, while ensuring that tenants are happy with Product Focus...........................................26 the quality of the finish Directory.....................................................51 34 Coatings, Sealants & Paints Next generation coatings and paints Mike Turner of Ian Williams looks at some of the latest trends in coatings and 42 paint products 37 Heating & Renewable Energy Funded solutions Simon Lomax of Kensa Heat Pumps explores innovative ways to access funding streams for heating and renewable energy installations 42 Insulation & Energy Efficiency A natural approach to thermal comfort in social housing Products Fintan Wallace from Ecological Building Systems discusses the importance of an airtight and windtight building envelope and the natural insulation solutions that Appointments & News ..........................27 can help reduce heating bills and improve comfort for social housing tenants Air Conditioning & Ventilation............27 Bathroom Refurbishment ....................30 45 Roofing Building Products & Services ..............28 Give-and-take Coatings, Sealants & Paints..................35 Floors & Flooring .....................................32 Andy Fell of Hambleside Danelaw summarises the pros and cons of different flat and Heating & Renewable Energy.............36 low-pitched roofing membranes Insulation & Energy Efficiency ............41 Kitchen Refurbishment .........................44 Security & Tenant Safety 48 Planning & Design ..................................27 Engineering student safety Roofing........................................................45 Heriberto Cuanalo of Collegiate AC speaks to HMM’s Sébastien Reed about some Security & Tenant Safety.......................47 top considerations for ensuring the safety and security of student tenants Smoke & Fire Protection .......................50 www.housingmmonline.co.uk | HMM March 2018 | 3 HMM0304_2018 03-18_Layout 1 19/03/2018 15:08 Page 4 Industry news Editor’s comment Publisher: New decency standard for all Lesley Mayo News Editor: Patrick Mooney, Patrick Mooney rental properties is overdue patri [email protected] News Editor Assistant Editor: The single biggest contributor to improvements in the standard of social rented housing over the past quarter century was Sebastien Reed undoubtedly the introduction of the decent housing standard. It lead to millions of rundown properties being upgraded and Editorial Assistant: in doing so has improved the lives of countless people. Jack Wooler But surely the time has come to update it and to extend its remit to the private rented sector as well, so that many more residents can enjoy modern living conditions, with amenities that improve our lives rather than being injurious to our Studio Manager: Mikey Pooley health. Billions of pounds were spent on upgrading council and housing association owned homes to reach the decent homes Production Assistants: standard, but it should never be forgotten that it was a minimum standard with social housing landlords encouraged to go Carmen Simpson beyond it. This lead to a plethora of DHS Plus standards being devised by different landlords, often in conjunction with their Shelley Collyer tenants. But none of these were applied to the private rented sector. Senior Sales Executive: Instead we saw the rather snappily titled Housing Health and Safety Rating System developed and implemented for private Nathan Hunt rentals. Usually shortened to HHSRS, this replaced the old fitness standard and it has been used by Environmental Health Darren Brook Officers to rate property risks to the health and safety of occupants for the last 11 or 12 years. There is a growing chorus of Sales Executives: voices calling for the HHSRS and related guidance to be updated. Suzanne Easter Kim Friend TIME FOR ACTION Circulation: So much has happened since the DHS and HHSRS were introduced that it’s fair to say the world has changed out of all Jane Spice recognition and wholescale revolution rather than piecemeal tinkering is now required. The numbers living in rented housing has expanded enormously, it now accounts for almost 40 per cent of our housing, the prospect of owning your own Managing Director: Simon Reed home is disappearing into the distance for many, while the Grenfell Tower fire has refocussed our attention onto the safety of our homes like never before. Cointronic House, Karen Buck’s private member’s bill to improve conditions in the private rental sector is making its way through Parliament Station Road, Heathfield, and we await Dame Judith Hackitt’s final report on building regulations and fire safety. Meanwhile registers of rogue East Sussex TN21 8DF landlords are beginning to appear alongside enhanced licensing schemes up and down the country. On their own, each of these measures will have a positive impact. But isn’t this all just adding to a postcode lottery and Advertising & growing confusion over diffe ring standards and what rules apply to which properties? What we really need is something that administration Tel: 01435 863500 joins it all up – a simple but comprehensive, easy to understand set of standards, which provides modern, good quality [email protected] accommodation in return for a fair and affordable rent. www.housingmmonline.co.uk This could also cover aspects on the management of homes, as well as the condition and attractiveness of the immediate Editorial features environment. Afte rall we don’t live in bubbles, divorced from the reality of what lies beyond our front door. The area in Tel: 01435 863500 which we live often has as much impact on us as what we surround ourselves with inside our homes. This also chimes with [email protected] social tenants saying they dislike being stigmatised by where they live. Press Releases [email protected] ENFORCEABLE STANDARDS The Housing Secretary is consulting on his plans for establishing a single ombu dsman service to provide a common redress system for resolving customer complaints across all types of housing. His arguments for doing this would appear to apply equally well to creating a new cross tenure standard for all rented housing, private and social. We have been promised a green paper on the future role and purpose of social housing, but how much more useful it would be to have an enforceabl e standard, with all landlords (private and social) required to meet the standards if they wish to let out properties. This would need to be backed up with rules to prevent properties being left empty for long periods. It The manufacturer of the paper used within our publication is a Chain-of-Custody certified should also be possible to extend its remit to include any new fire safety standards recommended by Dame Judith Hackitt. supplier operating within environmental For the avoidance of doubt, these should be prescriptive or mandatory rather than just desirable. systems certified to both ISO 14001 and EMAS in order to ensure sustainable production. Ideally private landlords should not feel this is a negative development or something which punishes them, so there may Subscription costs just £18 for 6 issues, including post and packing. Phone 01435 be a need for incentives to encourage compliance with higher letting standards, possibly in the form of tax breaks, grants or 863500 for details. Individual copies of the publication are available at £3.25 each other rewards. including p&p. It is clear the current housing market is broken. The Government is spending billions on trying to reignite the building of All rights reserved houses for sale, but it also needs to ensure rented housing is an attractive and viable alternative, with tenants safe in the No part of this publication may be reproduced or transmitted in any form or by knowledge that modern standards will be provided and their tenancy is not at risk of being ended at short notice. Now that any means, electronic, mechanical, including photocopying, recording or stored in any really would be a significant legacy for the information retrieval system without the express prior written consent of the publisher. Housing Secretary to leave and millions of Confusion over Although every effort is made to ensure the tower block HOUSING safety costs PSR regulatory changes accuracy and reliability of material published MANAGEMENT HMO licensing moves On the cover... tenants would be forever grateful. Big hitters & MAINTENANCE depart long in Housing Management & Maintenance, the term jobs Rough sleeping publisher can accept no responsibility for the 03.18 hits record high claims or opinions made by contributors, The March issue of Housing Management & manufacturers or advertisers. Editorial contributors to this journal may
Load more

Recommended publications
  • Komparativ Analyse Av Boligomsetningen I Norge Og Andre Land
    Komparativ analyse av boligomsetningen i Norge og andre land Utarbeidet på oppdrag for Finansdepartementet og eiendomsmeglingsutvalget Om Oslo Economics Oslo Economics utreder økonomiske problemstillinger og gir råd til bedrifter, myndigheter og organisasjoner. Våre analyser kan være et beslutningsgrunnlag for myndighetene, et informasjonsgrunnlag i rettslige prosesser, eller et grunnlag for interesseorganisasjoner som ønsker å påvirke sine rammebetingelser. Vi forstår problemstillingene som oppstår i skjæringspunktet mellom marked og politikk. Oslo Economics er et samfunnsøkonomisk rådgivningsmiljø med erfarne konsulenter med bakgrunn fra offentlig forvaltning og ulike forsknings- og analysemiljøer. Vi tilbyr innsikt og analyse basert på bransjeerfaring, sterk fagkompetanse og et omfattende nettverk av samarbeidspartnere. Samfunnsøkonomisk utredning Oslo Economics tilbyr samfunnsøkonomisk utredning for departementer, direktorater, helseforetak og andre virksomheter. Vi har kompetanse på samfunnsøkonomiske analyser i henhold til Finansdepartementets rundskriv og veiledere. Fra samfunnsøkonomiske og andre økonomiske analyser har vi bred erfaring med å identifisere og vurdere virkninger av ulike tiltak. Vi prissetter nyttevirkninger og kostnader, eller vurderer virkninger kvalitativt dersom prissetting ikke lar seg gjøre. Komparativ analyse av boligomsetningen i Norge og andre land/2020-41 © Oslo Economics, 1. juli 2020 Kontaktperson: Magne Krogstad Asphjell / Partner [email protected], Tel. 938 03 677 Foto/illustrasjon: Getty Images
    [Show full text]
  • How to Sell Your House Online Online Sites Offer Virtually All the Services Of
    How to sell your house online Online sites offer virtually all the services of a traditional estate agent – and their fees can be thousands of pounds lower Sunday 7 July 2013 Online seller Ron Houston: 'They did everything I would expect from a traditional estate agent, with the exception that I had to conduct viewings myself, but I actually enjoyed that side of it.' Photograph: Antonio Olmos for the Observer As the housing market gathers momentum, one group of people hoping to rake in the cash will be estate agents. But a growing number of house sellers are shunning the traditional approach and marketing their properties online, saving thousands of pounds in the process. While high-street estate agents charge between 1.5% and 2% of the sale price, or up to a whopping £6,000 on a £300,000 property, online rivals offer a flat fee of between £250 and £1,000. This breed of private-sale sites and low-cost online agents now accounts for around 5% of completed sales, according to the Royal Institute of Chartered Surveyors. The biggest sites all report a rising number of property listings and sales, and the ability to save sellers a chunk of cash, as the sites do not need to fund a chain of offices and company cars. For example, eMoov, which sold 520 properties worth a combined £170m in 2012, has 850 properties for sale, says founder Russell Quirk. "We will sell your property for a flat fee of £395 plus VAT," he says, adding that eMoov saved its average customer £3,846 last year.
    [Show full text]
  • The Property Ombudsman Annual Report 2015 the Property Ombudsman Annual Report 2015
    The Property Ombudsman Annual Report 2015 The Property Ombudsman Annual Report 2015 Contents 3 Forward by the Chairman of the Council 4 Protecting consumers: TPO’s Council 5 Ombudsman’s report 6 How the scheme works 8 2015 in numbers 12 Case summaries 15 Governance: Disciplinary and Standards Committee (DSC) 16 Governance: Independent Reviewer’s Report 2015 17 TPO’s Board 18 TPO Accounts: Finance Report Scheme contact information The Property Ombudsman Complaint enquiries Membership enquiries Milford House Tel: 01722 333 306 Tel: 01722 335 458 43–55 Milford Street Email: [email protected] Email: [email protected] Salisbury, Wiltshire SP1 2BP w www.tpos.co.uk @TPOmb facebook.com/PropertyOmbudsman 2 The Property Ombudsman Annual Report 2015 Foreword by the Chairman of the Council This has been a very significant year for TPO. After nine years of successful service, Christopher Hamer stepped down. He had gained the respect of the industry for TPO’s work and the confidence of the wider public that complaints would be dealt with impartially and fairly. We send Christopher our sincere thanks for raising the profile and influence of TPO and he goes with our very best wishes. Our new Ombudsman, Katrine Sporle, brings invaluable action against members whose service has fallen below experience and superb administrative skills and has the standards we expect and TPO will not hesitate to quickly earned the complete confidence of the whole suspend or expel agents who commit serious breaches organisation. Katrine soon found herself facing a of our codes. We are extremely grateful to Hilary considerable challenge created by the rapid growth Bainbridge for her sterling work in chairing the DSC.
    [Show full text]
  • Property Useful Links
    PROPERTY - USEFUL LINKS Property - Useful Links 1300 Home Loan 1810 Malvern Road 1Casa 1st Action 1st Choice Property 1st Property Lawyers 247 Property Letting 27 Little Collins 47 Park Street 5rise 7th Heaven Properties A Place In The Sun A Plus New Homes a2dominion AACS Abacus Abbotsley Country Homes AboutProperty ABSA Access Plastics AccessIQ Accor Accord Mortgages Achieve Adair Paxton LLP Adams & Remrs Adept PROPERTY - USEFUL LINKS ADIT Brasil ADIT Nordeste Adriatic Luxury Hotels Advanced Solutions International (ASI) Affinity Sutton Affordable Millionaire Agence 107 Promenade Agency Express Ajay Ajuha Alcazaba Hills Resort Alexander Hall Alitex All Over GEO Allan Jack + Cottier Allied Pickfords Allied Surveyors AlmaVerde Amazing Retreats American Property Agent Amsprop Andalucia Country Houses Andermatt Swiss Alps Andrew and Ashwell Anglo Pacific World Movers Aphrodite Hills Apmasphere Apparent Properties Ltd Appledore Developments Ltd Archant Life Archant Life France PROPERTY - USEFUL LINKS Architectural Association School Of Architecture AREC Aristo Developers ARUP asbec Askon Estates UK Limited Aspasia Aspect International Aspinall Group Asprey Homes Asset Agents Asset Property Brokers Assetz Assoc of Home Information Pack Providers (AHIPP) Association of Residential Letting Agents (ARLA) Assoufid Aston Lloyd Astute ATHOC Atisreal Atlas International Atum Cove Australand Australian Dream Homes Awesome Villas AXA Azure Investment Property Baan Mandala Villas And Condominiums Badge Balcony Systems PROPERTY - USEFUL LINKS Ballymore
    [Show full text]
  • Code of Practice for Residential Estate Agents (England, Wales and Northern Ireland)
    Code of Practice for Residential Estate Agents (England, Wales and Northern Ireland) Effective from 1 October 2015 This Code of Practice is mandatory for all TPO Members who are entitled to display the above logo and who offer estate agency services. Copies of this Code of Practice and the TPO Consumer Guide should be made available in all your offices. You should prominently display the logo in the window of all your offices. The Property Ombudsman Milford House, 43-55 Milford Street, Salisbury, Wiltshire SP1 2BP Consumer Enquiries Tel: 01722 333 306 Fax: 01722 332 296 Membership Enquiries Tel: 01722 335 458 Email: [email protected] Website: www.tpos.co.uk @TPOmb facebook.com/PropertyOmbudsman 3 - 7 2 Registered Office: The Property Ombudsman Limited, Milford House, 43-55 Milford Street, Salisbury, Wiltshire SP1 2BP. E O Registered in England: 3339975. P T 1e You should provide a service to both buyers and sellers consistent with fairness, integrity Contents: and best practice; and you should not seek business by methods that are oppressive or involve dishonesty, deceit or misrepresentation. You must avoid any course of action that 1. General Provisions 10. Financial Evaluation can be construed as aggressive behaviour (*) or harassment (*). 2. Duty of Care and Conflict of Interest 11. Deposits 1f You must treat consumers equally regardless of their race, religion or belief, sex, sexual 3. Advertising for New Business 12. Between Acceptance and orientation, gender reassignment status, disability or nationality. Unlawful discrimination (Canvassing) Exchange of Contracts includes giving less favourable treatment because someone is perceived to have one of these personal characteristics or because they are associated with a person with such a 4.
    [Show full text]
  • Register of Lords' Interests
    REGISTER OF LORDS’ INTERESTS _________________ The following Members of the House of Lords have registered relevant interests under the code of conduct: ABERDARE, LORD Category 10: Non-financial interests (a) Director, F.C.M. Limited (recording rights) Category 10: Non-financial interests (c) Trustee, National Library of Wales Category 10: Non-financial interests (e) Trustee, Stephen Dodgson Trust (promotes continued awareness/performance of works of composer Stephen Dodgson) Chairman and Trustee, Berlioz Sesquicentenary Committee (music) Chairman and Trustee, Berlioz Society Trustee, West Wycombe Charitable Trust ADAMS OF CRAIGIELEA, BARONESS Nil No registrable interests ADDINGTON, LORD Category 1: Directorships Chairman, Microlink PC (UK) Ltd (computing and software) Category 8: Gifts, benefits and hospitality Two tickets and hospitality provided by Football Association to Manchester City v Watford FA Cup Final, Wembley Stadium, 18 May 2019 Guest of Vitality at the Netball World Cup, 12 July 2019; three tickets and hospitality provided * Category 10: Non-financial interests (a) Director and Trustee, The Atlas Foundation (registered charity; seeks to improve lives of disadvantaged people across the world) Category 10: Non-financial interests (d) President (formerly Vice President), British Dyslexia Association Category 10: Non-financial interests (e) Vice President, UK Sports Association Vice President, Lakenham Hewitt Rugby Club ADEBOWALE, LORD Category 1: Directorships Director, Leadership in Mind Ltd (business activities; certain income from services provided personally by the member is or will be paid to this company; see category 4(a)) Director, Visionable Limited (formerly IOCOM UK Ltd) (visual business platform) Independent Non-executive Director, Co-operative Group Board of Directors (consumer co-operative) Non-executive Director, Nuffield Health (healthcare) Category 2: Remunerated employment, office, profession etc.
    [Show full text]
  • REGULATION of PROPERTY AGENTS WORKING GROUP Final Report
    REGULATION OF PROPERTY AGENTS WORKING GROUP Final Report July 2019 Chair The working group was chaired by Lord Best, who has been an independent crossbencher of the House of Lords since 2001. He has extensive experience from his years working across the housing sector. Membership The membership of the working group was: • Royal Institution of Chartered Surveyors (RICS) • Association of Residential Letting Agents (ARLA Propertymark) • National Association of Estate Agents (NAEA Propertymark) • National Trading Standards (NTS) • Professor Christopher Hodges, Oxford University • Institute of Residential Property Management (IRPM) • Leasehold Advisory Service (LEASE) • National Landlords Association (NLA) • Citizens Advice • Ombudsman Services CONTENTS Executive Summary ......................................................................................................................... 3 Scope of new regulation ............................................................................................................... 3 Licensing ...................................................................................................................................... 3 Codes of Practice ......................................................................................................................... 4 Qualifications ................................................................................................................................ 4 Leasehold and freehold charges .................................................................................................
    [Show full text]
  • The Private Rented Sector
    House of Commons Communities and Local Government Committee The Private Rented Sector First Report of Session 2013–14 HC 50 House of Commons Communities and Local Government Committee The Private Rented Sector First Report of Session 2013–14 Report, together with formal minutes Oral and written evidence is contained in Volume II, available on the Committee website at www.parliament.uk/clgcom Additional written evidence is contained in Volume III, available on the Committee website at www.parliament.uk/clgcom Ordered by the House of Commons to be printed 8 July 2013 HC 50 (Incorporating HC 953-i, ii, iii, iv, v, Session 2012–13) Published on 18 July 2013 by authority of the House of Commons London: The Stationery Office Limited £14.50 The Communities and Local Government Committee The Communities and Local Government Committee is appointed by the House of Commons to examine the expenditure, administration, and policy of the Department for Communities and Local Government. Current membership Mr Clive Betts MP (Labour, Sheffield South-East) (Chair) Bob Blackman MP (Conservative, Harrow East) Simon Danczuk MP Rochdale (Labour, Rochdale) Mrs Mary Glindon MP (Labour, North Tyneside) David Heyes MP (Labour, Ashton under Lyne) James Morris MP (Conservative, Halesowen and Rowley Regis) Mark Pawsey MP (Conservative, Rugby) John Pugh MP (Liberal Democrat, Southport) Andy Sawford MP (Labour/Co-op, Corby) John Stevenson MP (Conservative, Carlisle) Heather Wheeler MP (Conservative, South Derbyshire) Bill Esterson MP (Labour, Sefton Central) was also a member of the Committee during this inquiry. Powers The committee is one of the departmental select committees, the powers of which are set out in House of Commons Standing Orders, principally in SO No 152.
    [Show full text]
  • Can Traditional Estate Agents Continue to Thrive in the Brave New Online World?
    Can traditional estate agents continue to thrive in the brave new online world? _______________________________________________________________ A thought leadership report by Rix & Kay February 2018 About the report 3 Your key contact Scott Garner Foreword 4 T: 01273 329 797 E: [email protected] Executive summary 6 Key themes 7 Useful checklists – Differentiation 14 Useful checklists – Technology and innovation 16 Detailed commentary 18 About the author 55 Acknowledgements 56 About Rix & Kay 62 Offices 64 www.rixandkay.co.uk Ashford Brighton & Hove Seaford Sevenoaks Uckfield … Page | 2 Back to main index About the report During the last six months of 2017, members of Rix & Kay’s dedicated Residential Property Team conducted detailed face-to-face interviews with 16 traditional estate agents, who between them operate 127 offices across the South-East. All the interviewees were either Owners, Partners or Senior Managers. We would like to thank all the estate agents who participated in the interviews and acknowledgements appear towards the end of this report. The purpose of each interview was to uncover a range of common themes and challenges that traditional estate agents were facing in the market, particularly given the prominent rise of online estate agents who were challenging the traditional model. By gathering expert opinion from the people who best understand these challenges, our aim was to publish a thought-leadership report that would act as a strategic guide for traditional estate agents across the UK. To further support our detailed face-to-face research, we conducted an online survey of 60 traditional estate agents, to gauge their opinion of the key themes that had already emerged from the face-to-face interviews.
    [Show full text]
  • Downloadable Here: London Housing Prosecutions 2011-2014
    Report Three What impact is enforcement of rules and regulations having on the private rented sector? December 2016 1 About this report This report has been created thanks to the support of the TDS Charitable Foundation. The Foundation “works to advance education about housing rights and obligations in general”. In particular, the charity focuses on: • Best practice in the management of private rented housing; • Legal rights and obligations of those involved in the provision or management of private rented housing; • Using alternative dispute resolution for more efficient and effective resolution of disputes between landlords and tenants. The charity has provided a grant to Kate Faulkner who runs Designs on Property Ltd (designsonproperty.co.uk), to produce a series of reports and surveys on the private rented sector which are designed to increase knowledge on the private rented sector in England and to promote best practice. TDS Charitable Foundation Registration number: 1154321 2 About the authors Kate Faulkner Bsc (Econ) MBA CIM DipM was originally a consumer in the residential property market, buying, selling, renovating and renting property for many years. At that time she was a sales and marketing professional working with major brands such as PG Tips. Having enjoyed working in her spare time in residential property, she went on to set up one of the UK’s first property portals prior to the advent of Rightmove, then used her experience to help create on- and off-line tools designed to take the stress out of corporate relocations for employees. From here she moved to set up the Self-Build and Renovation Centre in Swindon, and subsequently helped build and professionalise a part exchange business.
    [Show full text]
  • Komparativ Analyse Av Boligomsetningen I Norge Og Andre Land
    Komparativ analyse av boligomsetningen i Norge og andre land Utarbeidet på oppdrag for Finansdepartementet og eiendomsmeglingsutvalget Om Oslo Economics Oslo Economics utreder økonomiske problemstillinger og gir råd til bedrifter, myndigheter og organisasjoner. Våre analyser kan være et beslutningsgrunnlag for myndighetene, et informasjonsgrunnlag i rettslige prosesser, eller et grunnlag for interesseorganisasjoner som ønsker å påvirke sine rammebetingelser. Vi forstår problemstillingene som oppstår i skjæringspunktet mellom marked og politikk. Oslo Economics er et samfunnsøkonomisk rådgivningsmiljø med erfarne konsulenter med bakgrunn fra offentlig forvaltning og ulike forsknings- og analysemiljøer. Vi tilbyr innsikt og analyse basert på bransjeerfaring, sterk fagkompetanse og et omfattende nettverk av samarbeidspartnere. Samfunnsøkonomisk utredning Oslo Economics tilbyr samfunnsøkonomisk utredning for departementer, direktorater, helseforetak og andre virksomheter. Vi har kompetanse på samfunnsøkonomiske analyser i henhold til Finansdepartementets rundskriv og veiledere. Fra samfunnsøkonomiske og andre økonomiske analyser har vi bred erfaring med å identifisere og vurdere virkninger av ulike tiltak. Vi prissetter nyttevirkninger og kostnader, eller vurderer virkninger kvalitativt dersom prissetting ikke lar seg gjøre. Komparativ analyse av boligomsetningen i Norge og andre land/2020-41 © Oslo Economics, 1. juli 2020 Kontaktperson: Magne Krogstad Asphjell / Partner [email protected], Tel. 938 03 677 Foto/illustrasjon: Getty Images
    [Show full text]
  • The Property Ombudsman Annual Report 2014
    The Property Ombudsman Annual Report 2014 Contents 4 The Scheme 18 The Complaint Process OTHER JURISDICTIONS: 6 Foreword by the Chairman 19 Enquiries Statistics 58 Commentary and Statistics of the Council 20 Lettings Enquiries 60 Case Studies 7 TPO in the Press 22 Sales Enquiries 8 2014 Headlines and Highlights 24 Cases Resolved 2014 TPO GOVERNANCE AND ACCOUNTS: 26 Assessment and Resolution Team 64 The Council 10 The Ombudsman’s Report 66 The Disciplinary and Standards Committee LETTINGS: 15 TPO Codes of Practice 68 The Independent and Guidance 28 Casework Statistics Reviewer’s Report 16 Membership Statistics 30 Case Studies 40 Case Studies in Brief 70 The Report from the Board 42 DCLG Statistics 72 Financial Report SALES: 74 TPO Survey 44 Casework Statistics 77 TPO Staff List 46 Case Studies 56 Case Studies in Brief 3 The Property Ombudsman Annual Report 2014 The Property Ombudsman Scheme Who are we? Codes of Practice The Property Ombudsman (TPO) scheme has been TPO is the primary source for industry standards, providing consumers and property agents with an with both the TPO Codes of Practice for Residential alternative dispute resolution service for 25 years. Estate Agents and Residential Letting Agents receiving The scheme was originally established in 1990 and approval from the Trading Standards Institute’s was renamed TPO in 2009 to reflect its now broader Consumer Codes Approval Scheme (CCAS), following a jurisdictions relating to sales (including buying agents), rigorous application and monitoring process. TPO also lettings, search providers, residential leasehold provides Codes of Practice for buying agents, property management, chattels auctions, international and buying companies and commercial property agents.
    [Show full text]