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HOSPITALITY & INSTITUTIONS DEALER GUIDE Effective 5.21.17

Fantastic Beasts and Where to Find Them on DIRECTV CINEMA®

DIRECTV the ultimate HD entertainment solution

OFFER HIGHLIGHTS

3-YEAR AND 5-YEAR PROMOTIONAL CACHING SERVER OFFER FOR OFFERS FOR HOSPITALITY & INSTITUTIONS DIRECTV CINEMA® WITH ■ All offers require 100% HD-capable equipment. ON DEMAND See pages 4-11 See page 6 ND UNIVERSITY EXCLUSIVE ENTERTAINMENT ADD SHOWTIME® AS 2 PREMIUM $ PACKAGE RATE FOR 4.05/MO. PER UNIT FOR ONLY $0.99/MO. PER UNIT See page 9 See page 10 ST Get 2017 NFL SUNDAY TICKET at 1 YEAR HD ACCESS AND/OR no extra cost for all new customers. DRE SOFTWARE FEE SUBSIDY Out-of-market games only. 2017 NFL SUNDAY TICKET rates for current customers INSTITUTIONS OFFER based on guest-room counts. See page 10. See page 9

PRODUCED BY DIRECTV MARKETING DEPARTMENT. NOT FOR PUBLICATION OR CUSTOMER DISTRIBUTION. Programming, pricing, terms and conditions subject to change at any time. For assistance with understanding packages, offers or beneﬁts of DIRECTV, see page 19 for contact numbers. Fantastic Beasts and Where to Find Them: ©2017 Warner Bros. Entertainment Inc. Harry Potter and Fantastic Beasts Publishing Rights ©J.K.R. All Rights Reserved. Table of Contents

Hospitality & Institutions Business Types...... 3

Hospitality – Special Offers and Promotions...... 4-6

Institutions – Special Offers and Promotions...... 7-9

Special Offers for Hospitality & Institutions...... 10-11

Equipment Details...... 12

Hospitality & Institutions Rate Card...... 13-18

Contact DIRECTV...... 19

AT&T Capital Services for Hospitality & Institutions...... 20-21

Hospitality & Institutions: All System Types (Except DRE)...... 22

Hospitality & Institutions: DRE/DRE Plus System Types...... 23-24

Hospitality Customer Qualification Worksheet...... 25

DIRECTV Dealer Checklist for Contracts...... 26

DIRECTV Hospitality & Institutions Packages Channel Lineups...... 27-32

Commercial – Special Offers and Promotions...... 33-47

Need assistance? DIRECTV has phone numbers dedicated to different account types for customers and dealers. For Customers Customer Care IVR:

■ Hospitality & Institutions Customer Care (HTL account types): 1.800.388.2505 (8:00am–12:00am ET)

■ Commercial Customer Care (all other account types): 1.888.388.4249 (8:00am–12:00am ET)

For Dealers ■ H&I (HTL) Customer Account Activations, Billing and Programming Issues: 1.877.389.5372 (24/7)

■ For Public, Business or Private Viewing (BAR, HOS, POL) Account Activations: 1.888.728.9587

2 H&I Business Types

HOSPITALITY

HOTELS, MOTELS WHY THEY NEED DIRECTV

■ Give hotel guests an unparalleled entertainment experience with DIRECTV’s industry-leading HD programming, sports and channel variety. Plus, our Interactive Program Guide—INCLUDED with DIRECTV HD—makes it easy for guests to find their favorite shows. Create an in-home experience in every room, only with DIRECTV.

INSTITUTIONS

SENIOR LIVING COMMUNITIES, HOSPITALS AND UNIVERSITIES WHY THEY NEED DIRECTV ■ Whether someone is in the hospital, under care or attending college, nothing makes people feel at home like DIRECTV. As the ultimate entertainment experience with unmatched HD, sports and variety of programming, DIRECTV makes it easy to keep everyone entertained.

RECREATIONAL AND CORRECTIONAL FACILITIES WHY THEY NEED DIRECTV Veep® on HBO® Subscription to HBO® required. ■ DIRECTV has entertainment solutions to fit any institution. As the unparalleled entertainment experience with the best in HD, sports and variety of programming, DIRECTV makes it easy to give everyone the best TV for the best value.

OFFER RULES: ■ Cannot be combined with any other DIRECTV offers ■ Subject to Early Cancellation Fees (ECF) ■ 20-room minimum required ■ All subsidies are per room unless otherwise noted 5-Year Agreement Offer Details HD offers

DRE HD HD HD HD PREMIUM PREMIUM BUNDLE FAMILY™ BUNDLE BUNDLE

$75 PER ROOM SUBSIDY $75 PER ROOM SUBSIDY $24 PER ROOM SUBSIDY $1,500 ONE-TIME SUBSIDY ■ Programming requirements: ■ Programming requirements: ■ Programming requirements: ■ Programming requirements: SELECT™ Package or above SELECT Package or above SELECT Package or above FAMILY Package + Locals + Locals + HD Access + Locals + HD Access + Locals + HD Access + HD Access + Qualifying Premium + Qualifying Premium Service^ ■ Hardware requirements†: ■ Hardware requirements†: Service^ + DRE Software Fee ■ Hardware requirements†: ✓ 100% HD in all units ✓ 100% HD in all units ■ Hardware requirements†: ✓ 100% HD in all units ✓ 100% HD COM1000/2000 ✓ 100% HD COM1000/2000 ■ Both DRE H25s and DRE HR24s ✓ 100% HD COM1000/2000 and Receiverless and Receiverless qualify for the offer and Receiverless HD systems HD systems HD systems ^Qualifying Premium Services: HBO/CINEMAX, SHOWTIME, STARZ SUPER PACK or STARZ ENCORE. †Does not apply to HD L-Band or mixed SD/HD systems. H25 Analog offers

■ Eligible for the H25 buy-down ■ Eligible for the H25 buy-down H25 Analog ■ $1.50 bill credit per room/month H25 Analog ■ Credit: N/A BUNDLE (first 12 months) FAMILY ■ Programming requirements: ■ Programming requirements: FAMILY Package + Locals SELECT Package or above + Locals ■ Offer requires 100% HD-capable ■ Offer requires 100% HD-capable equipment equipment

All 6 offers are available to new activations as well as existing properties that renew a new 5-year agreement. None of the foregoing offers will be implemented through the H25 receiver buy-down program except H25 Analog Bundle and H25 Analog FAMILY. Dealers will pay regular prices to distributors for equipment and will then be reimbursed through the Hardware Subsidy program. 3-Year Agreement Offer Details HD offers

HD HD HD PREMIUM BUNDLE FAMILY BUNDLE

$33 PER ROOM SUBSIDY $15 PER ROOM SUBSIDY $1,000 ONE-TIME SUBSIDY ■ Programming requirements: ■ Programming requirements: ■ Programming requirements: SELECT Package or above SELECT Package or above FAMILY Package + Locals + Locals + HD Access + Locals + HD Access + HD Access ^ + Qualifying Premium Service † ■ Hardware requirements†: ■ Hardware requirements : † ■ Hardware requirements : ✓ 100% HD in all units ✓ 100% HD in all units ✓ 100% HD in all units ✓ 100% HD COM1000/2000 ✓ 100% HD COM1000/2000 ✓ 100% HD COM1000/2000 and Receiverless HD systems and Receiverless HD systems and Receiverless HD systems ^Qualifying Premium Services: HBO/CINEMAX, SHOWTIME, STARZ SUPER PACK or STARZ ENCORE. †Does not apply to HD L-Band or mixed SD/HD systems.

Offers end 12/31/17. New approved H&I customers only. 3- or 5-year programming agreement required. Credit card required (except MA & PA). To access DIRECTV HD programming, HD Access fee ($0.75/room/mo.) and HD equipment req’d. Offer does not include televisions and is applicable to DIRECTV HD equipment only. A minimum of $25 of programming services per property per month required. HD FAMILY: 3- or 5-year programming agreement required. Properties must subscribe to the FAMILY Package ($2.49/room/mo.), with local channels ($0.50/room/mo.) if available in your market. HD Access ($0.75/room/mo.) required. HD BUNDLE: 3- or 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/ room/mo.) or above, with local channels ($0.50/room/mo.) if available in your market. HD Access ($0.75/room/mo.) required. HD PREMIUM BUNDLE: 3- or 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/room/mo.) or above, with local channels ($0.50/room/mo.), if available in your market. HD Access ($0.75/room/mo.) and a qualifying premium channel service required. DRE PREMIUM HD BUNDLE: Pricing includes in-room receiver, remote and management control server. Offer does not include televisions and is applicable to the DIRECTV HD equipment only. 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/room/mo.) or above, with local channels ($0.50/room/mo.), if available in your market. HD Access ($0.75/room/mo.) and a qualifying premium channel service. A (DRE) System software receiver fee ($0.40/room/mo.) applies. FOR ALL HD OFFERS, IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT PROVIDED TO YOU. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. INSTALLATION: Custom installation charges apply and installation fee is based on hotel size. HD may not be included. Applicable use tax adjustment may apply on retail value of installation. Availability of DIRECTV service may vary by location. In certain markets, programming/pricing may vary. Make and model of system at DIRECTV’s sole discretion. Offers void where prohibited or restricted. Hardware and programming available separately. May not be combined with any other hotel hardware offer. Receipt of DIRECTV programming subject to the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Taxes not included. DIRECTV programming, hardware, pricing, terms and conditions subject to change at any time. 5 DIRECTV CINEMA® Offer: FREE Caching Server and FREE-to-guest access to On Demand!

DIRECTV Residential Experience Plus is now better than ever with DIRECTV CINEMA® and On Demand! Our latest DRE Plus technology will enhance any hotel with our best offer ever! New qualifying hotels can get free equipment worth over $6,000 when they upgrade to DRE Plus and activate DIRECTV CINEMA.® Offer is only available to the first 200 hotels that activate service by 9/30/17. DIRECTV CINEMA® gives guests instant access to the same hot new movie releases they enjoy at home. Plus, guests will get access to a huge library of the best original series and movies from popular networks like HBO, CINEMAX, SHOWTIME, STARZ, plus others, giving customers the best entertainment instantly, at no additional cost and without the need to subscribe or log in.* DIRECTV CINEMA® with On Demand offers guests the highest quality viewing experience without straining the hotels’ bandwidth!

DIRECTV CINEMA® with On Demand offer includes: ■ Caching Server ■ USB sticks ■ Distributor licensing (up to 250 receivers) and distributor setup required for the DIRECTV CINEMA® product installation Veep® on Patriots Day on ® ® Dealer install fees are not covered by this offer. HBO DIRECTV CINEMA Property must be VPN-connected, available via Monitoring Dashboard, and PMS-connected.

Programming and Commitment Period Requirements

■ New DRE Plus Hospitality Property activated within eligible dates. (11/15/16–9/30/17) ■ Property must subscribe to DRE Premium HD Bundle with a 5-Year Commitment Period on the Additional Services Addendum. ■ Required Billing Codes: SELECT/ENT/XTRA, Locals, HD, DRE, Guest Welcome Screen Pro**, VOD. ■ Guest Welcome Screen Pro** to be included for first 12 months – only Guest Welcome Screen Basic will be guaranteed free past the first 12 months. ■ 12-month DIRECTV CINEMA® title banner ad test; however, DIRECTV/AT&T has the right to market 100% on Guest Welcome Screen Pro** for up to full 5-year term, if trial is successful.

Equipment Activation Requirements

■ Property must be activated within 60 days from the equipment being shipped, which will be managed by the “Build Out” stage being selected in SFDC. ■ A Dealer chargeback of $6,000 will occur (processed by DIRECTV) if the system is not activated within 60 days from equipment shipping. ■ Distributor must drop-ship all equipment to the property once moved to “Build Out” in SFDC (this triggers the 60-day clock).

Pipeline Management of 200 free servers:

ASM and dealer will receive a follow-up email 45 days after equipment shipped (if not activated), warning of 60-day deadline and chargeback. Final notice will go out as notification of chargeback after 60-day deadline.

Download the following items for more information from the Dealer Center:

■ Fact Sheet ■ Process Overview ■ Offer Agreement

*DIRECTV CINEMA® required. Access to available DIRECTV On Demand programming based on subscription to applicable Premium networks. Patriots Day (rated R): ©2016 CBS Films. All Rights Reserved. DIRECTV CINEMA SERVER OFFER: Offer extended to 9/30/17. Up to 200 qualifying new DRE Plus properties are eligible. Requires New DRE Plus Hospitality Property activated; subscription to DRE Premium HD Bundle; 5-year term and inclusion of T&Cs on Additional Services Addendum. Property must be VPN-connected, available via Monitoring Dashboard, and PMS-connected. **Guest Welcome Pro Screen is available with DRE Plus ($1.25/room/mo.). 6 Hidden Figures on DIRECTV CINEMA®

New Day on

INSTITUTIONS Special Offers and Promotions

New Day: TM & ©2017 Turner Broadcasting System, Inc. A Time Warner Company. All Rights Reserved. Hidden Figures: ©2016 Twentieth Century Fox Film Corporation. All Rights Reserved. Institutions and Universities – Promotional Offers

DRE HD HD HD HD BUNDLE PREMIUM BUNDLE FAMILY™ BUNDLE $75 PER ROOM SUBSIDY $75 PER ROOM SUBSIDY $42 PER ROOM SUBSIDY $1,500 ONE-TIME SUBSIDY ■ Programming requirements: ■ Programming requirements: ■ Programming requirements: ■ Programming requirements: SELECT™ Package or above SELECT Package or above SELECT Package or above FAMILY Package + Locals + Locals + HD Access + Locals + HD Access + Locals + HD Access + HD Access + DRE Software Fee + Qualifying Premium Service^ ■ Hardware requirements†: ■ Hardware requirements†: ■ Hardware requirements†: ■ Hardware requirements†: ✓ 100% HD in all units ✓ 100% HD in all units ✓ ■ Both DRE H25s and DRE HR24s 100% HD in all units ✓ 100% HD COM1000/2000 ✓ 100% HD COM1000/2000 qualify for the offer ✓ 100% HD COM1000/2000 and Receiverless and Receiverless and Receiverless HD systems HD systems HD systems ^Qualifying Premium Services: HBO/CINEMAX, SHOWTIME, STARZ SUPER PACK or STARZ ENCORE. †Does not apply to HD L-Band or mixed SD/HD systems. H25 Analog offers

■ Eligible for the H25 buy-down ■ Eligible for the H25 buy-down H25 Analog ■ $ 1.50 bill credit per room/month H25 Analog ■ Credit: N/A BUNDLE (first 12 months) FAMILY™ ■ Programming requirements: ■ Programming requirements: FAMILY Package + Locals SELECT Package or above + Locals ■ Offer requires 100% HD-capable ■ Offer requires 100% HD-capable equipment equipment

HD HD HD PREMIUM BUNDLE FAMILY™ BUNDLE

$33 PER ROOM SUBSIDY $15 PER ROOM SUBSIDY $1,000 ONE-TIME SUBSIDY ■ Programming requirements: ■ Programming requirements: ■ Programming requirements: SELECT Package or above SELECT Package or above FAMILY Package + Locals + Locals + HD Access + Locals + HD Access + HD Access + Qualifying Premium Service^ ■ Hardware requirements†: ■ Hardware requirements†: † ■ Hardware requirements : ✓ 100% HD in all units ✓ 100% HD in all units ✓ 100% HD in all units ✓ 100% HD COM1000/2000 ✓ 100% HD COM1000/2000 ✓ 100% HD COM1000/2000 and Receiverless HD systems and Receiverless HD systems and Receiverless HD systems

^Qualifying Premium Services: HBO/CINEMAX, SHOWTIME, STARZ SUPER PACK or STARZ ENCORE. †Does not apply to HD L-Band or mixed SD/HD systems.

All 3 offers are available to new activations as well as existing properties that renew a new 3-year agreement. None of the foregoing offers will be implemented through the receiver buy-down program. Dealers will pay regular prices to distributors for equipment and will then be reimbursed through the Hardware Subsidy program. Offers end 12/31/17. New approved H&I customers only. 3- or 5-year programming agreement required. Credit card required (except MA & PA). Early Cancellation Fee may apply. To access DIRECTV HD programming, HD Access fee ($0.75/room/mo.) and HD equipment req’d. Offer does not include televisions and is applicable to the DIRECTV HD equipment only. A minimum of $25 of programming services per property per month required. HD FAMILY: 3- or 5-year programming agreement required. Properties must subscribe to FAMILY Package ($2.49/room/mo.) with local channels ($0.50/room/mo.) if available in your market. HD Access ($0.75/room/mo.) required. HD BUNDLE: 3- or 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/room/mo.) or above, with local channels ($0.50/room/mo.) if available in your market. HD Access ($0.75/room/mo.) required. HD PREMIUM BUNDLE: 3- or 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/room/mo.) or above, with local channels ($0.50/room/mo.), if available in your market. HD Access ($0.75/room/mo.) and a qualifying premium channel service required. DRE HD BUNDLE: Pricing includes in-room receiver, remote and management control server. Offer does not include televisions and is applicable to the DIRECTV HD equipment only. 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/room/mo.) or above, with local channels ($0.50/room/mo.), if available in your market. HD Access ($0.75/room/mo.) required. A DIRECTV System software receiver fee of $0.40/unit/mo. required. FOR ALL HD OFFERS, IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT PROVIDED TO YOU. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. INSTALLATION: Custom installation charges apply and installation fee is based on hotel size. HD may not be included. Applicable use tax adjustment may apply on retail value of installation. Availability of DIRECTV service may vary by location. In certain markets, programming/pricing may vary. Make and model of system at DIRECTV’s sole discretion. Offers void where prohibited or restricted. Hardware and programming available separately. May not be combined with any other hotel hardware offer. Receipt of DIRECTV programming subject to terms of the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Taxes not included. DIRECTV programming, hardware, pricing, terms and conditions subject to change at any time. 8 Institutions and Universities – Promotional Offers

First-year HD Access and/or DRE software fee subsidy Institutions exclusive offer!* First-year HD Access and/or DRE software fee subsidy.° Provide a greater value for your new and existing customers when they subscribe to a new HD 5-year offer agreement. Offer period extended to 12/31/17. 5-Year Agreement Offer Details HD offers

DRE HD HD HD BUNDLE PREMIUM BUNDLE BUNDLE

$75 PER ROOM SUBSIDY $75 PER ROOM SUBSIDY $42 PER ROOM SUBSIDY Additional $13.80 per room upfront subsidy Additional $9 per room upfront subsidy Additional $9 per room upfront subsidy

■ Programming requirements: SELECT ■ Programming requirements: SELECT ■ Programming requirements: Package or above + Locals + HD Access Package or above + Locals + HD Access SELECT Package or above + Locals + DRE software fee + Qualifying Premium Service^ + HD Access

■ Both DRE H25s and DRE HR24s qualify ■ Hardware requirements†: ■ Hardware requirements†: for the offer ✓ 100% HD in all units ✓ 100% HD in all units ✓ 100% HD COM1000/2000 and ✓ 100% HD COM1000/2000 and Receiverless HD systems Receiverless HD systems

■ Qualifying Institution establishments may receive an upfront ■ Additional $9 per room upfront subsidy w/ HD BUNDLE or subsidy to offset the following HD fees: HD Access fee or, if DRE, HD PREMIUM BUNDLE HD Access fee + DRE software fee ■ Additional $13.80 per room upfront subsidy w/ DRE HD Bundle ■ Universities and hospitality establishments are not eligible ■ 20-room minimum required ■ In addition to certain National Offer HD Subsidy Programs ■ Subject to Early Cancellation Fees (ECF) with 5-year commitment periods

■ Renewals must be converting from SD to HD *Universities excluded from HD Access/DRE fee subsidy offers. To access DIRECTV HD programming, HD Access fee and HD equipment required. ^Qualifying Premium Services: HBO/CINEMAX, SHOWTIME, STARZ SUPER PACK or STARZ ENCORE. (i.e., current HD properties are not eligible) † Does not apply to HD L-Band or mixed SD/HD systems.

New or renewed university agreements of 3 or 5 years can get the DISCOUNT ENTERTAINMENT Package at a discounted rate of $4.05/mo. per unit.

DIRECTV live streaming with Philo for on-campus students

Philo gives bulk university customers the ability to stream DIRECTV on any device anywhere on campus. Philo provides a multichannel, multiscreen experience to on-campus students in bulk university environments. Authorized on-campus residential students can watch all the DIRECTV content they love on multiple devices:

■ Laptops ■ Tablets ■ Smartphones ■ TVs

They can use live TV to stay up to date with their favorite programs and sports events, or fit viewing into their schedules with recordings on their personal network DVRs. Plus, as a way of delivering even more top content, if a university has or purchases HBO® as part of its channel lineup, Philo will be able to offer HBO GO® service on top of the existing bulked HBO® subscription! For more information about Philo, contact Garren Hillow at [email protected] or call 603.767.9155. You can also finance Philo systems through Ascentium Capital.

Functionality varies by compatible device and location. Channels available for live streaming correspond to package selection and may vary by location and device. Not available on all channels. Additional charges may apply. Out-of-home viewing requires High-Speed Internet connection. All functions and programming subject to change at any time. Data charges may apply.

°FIRST-YEAR HD ACCESS AND DRE SOFTWARE FEE SUBSIDY: Institutions only. Offer available for HD Receiver system, DIRECTV Residential Experience (DRE), DRE Plus and COM1000/2000 customers who subscribe to SELECT Package ($5.50/room/mo.) or above, with local channels ($0.50/room/mo.), if available in your market. HD Access fee of $0.75/mo./ unit required. The HD Access fee and, if applicable, the DRE Software fee upfront subsidy offer is available with a 5-year programming agreement for new or existing Institutional subscribers. The upfront subsidy amount of $9/unit covers HD Access fee for 12 mos. for the HD BUNDLE/HD PREMIUM Bundle Package. The upfront subsidy amount of $13.80/unit covers the HD Access fee and DRE Software fee for 12 mos. for the DRE HD Bundle. 20-room minimum; HD Access is required in all units. For renewal customers, must be converting from SD to HD—current HD properties are not eligible. FOR ALL HD OFFERS, IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU WILL PAY THE APPROPRIATE PROGRAMMING FEES FOR THE ENTIRE COMMITMENT PERIOD AND YOU AGREE TO PAY AN EARLY CANCELLATION FEE EQUAL TO THE FULL SUBSIDY AMOUNT PROVIDED TO YOU. Payment is due within thirty (30) days of receipt of a notice of failure to complete the commitment period. 9 Special Offers for Hospitality & Institutions

2017 NFL SUNDAY TICKET Get 2017 NFL SUNDAY TICKET at no extra cost for new customers in all guest rooms and DRE Plus customers in all guest rooms and public areas. Off er Details for Guest Rooms: Off er Details for Public Areas within a DRE Plus property: ✓ New DRE, DRE Plus and ✓ New Public (up to FCO of 200 only), Private or Business Viewing COM2000 customers with 3- or accounts located within a DRE Plus property 5-year agreements ✓ Public Viewing: bars, restaurants, lobby areas ✓ Customer must subscribe to a ✓ Business Viewing: fi tness centers FAMILYTM base package or above ✓ Private Viewing: employee break rooms, oﬃ ces ✓ NFL SUNDAY TICKET subscription ✓ Customer must subscribe to a commercial base package will automatically continue each ✓ Eligible packages include COMMERCIAL CHOICE,® COMMERCIAL XTRA™ PACK, COMMERCIAL season at special renewal rate CHOICE® PLUS, BUSINESS XTRA PACK or BUSINESS ENTERTAINMENT™ PACK unless customer calls to cancel ✓ Requires a 24-month agreement with qualifying commercial base package; standard prior to start of season ECF rules apply 2017 NFL SUNDAY TICKET rates for current customers available for all technology platforms and based on guest-room counts. See page 16 for more details.

New and existing H&I customers receive HBO® and CINEMAX® at no additional cost for 3 months Offer extended to 12/31/17. New and existing H&I customers* can get three months of HBO® and CINEMAX® at no additional cost when they sign up for new DIRECTV and HBO® or HBO®/CINEMAX® programming service with a minimum 3-year contract ■ Offer available for 3-year and 5-year contracts ■ Customer must not have received HBO® programming from ■ New or existing DIRECTV customers are eligible with a new agreement DIRECTV or any other distributor during the six months prior ■ Customer must subscribe to a base package (SELECT,™ ENTERTAINMENT to activation or XTRA) and either HBO® or HBO®/CINEMAX® for 3 years or 5 years ■ Credit will be added immediately in first month of customer’s bill** *Universities excluded from HBO/CINEMAX offer.

**THREE-MONTH HBO OR HBO/CINEMAX OFFER: Upon DIRECTV System activation, DIRECTV will credit the new customer's account for three consecutive months for the HBO or HBO/CINEMAX programming offer ($2.75/mo. per room). In the fourth month, HBO or HBO/CINEMAX offer will automatically continue at the then-prevailing rate. Offer excludes University accounts.

$ Add SHOWTIME® as 2nd Premium for only 0.99/mo. per unit Enhance your customers’ experience even further. Now new

and existing H&I customers can add the SHOWTIME® Package as a 2nd premium for only $0.99 per unit per month for up to 5 years! That’s a savings of over 60%!^

Offer details: ■ Offer available to qualifying new and existing Hospitality and Institution ■ Discount limited to contract term (up to five years), runs customers (with a 3-year or 5-year contract) concurrent with existing terms and is non-renewable ■ SHOWTIME must be added as the 2nd Premium (in addition to HBO®/ ■ After agreement ends, discount will no longer be applied CINEMAX,® STARZ® or STARZ ENCORE®) on new or existing accounts and price will roll to then-prevailing rate ■ Existing customer must be subscribed to a Premium channel offer ■ No base package requirement (other than SHOWTIME) for 24 months ■ Valid on any H&I system type ■ New and existing customers must subscribe to SHOWTIME for the ■ Offer may not be combined with any other SHOWTIME offer entire contract term (e.g., SHOWTIME “Direct to Property,” SHOWTIME “Dealer Sales ■ Customer must not have received SHOWTIME programming from Rep Incentive” or other SHOWTIME marketing support) DIRECTV or any other distributor during the two years prior to activation ■ Qualifying customers are not eligible to receive subsidized ■ If the non-SHOWTIME Premium channel is disconnected at any time, printed monthly program guides from SHOWTIME the SHOWTIME 2nd Premium offer discount will be removed ^Savings based on base rate of $2.50 for the SHOWTIME Premium channel package. SHOWTIME BEYOND®, SHOWTIME NEXT®, and SHOWTIME WOMEN® available in HD only.

Offers end 12/31/17. New approved H&I customers only. 3- or 5-year programming agreement required. Credit card required (except MA & PA). Early Cancellation Fee may apply. To access DIRECTV HD programming, HD Access fee ($0.75/room/mo.) and HD equipment req’d. Offer does not include televisions and is applicable to the DIRECTV HD equipment only. DRE PLUS PUBLIC SPACE OFFER: For the DRE Plus Public Viewing space offer, the property must subscribe to a qualifying commercial base programming package (COMMERCIAL CHOICE, COMMERCIAL XTRA PACK, COMMERCIAL CHOICE PLUS, BUSINESS XTRA PACK or BUSINESS ENTERTAINMENT PACK) with a 24-month agreement. Programming charges are based on Fire Code Occupancy (FCO) 1–200 for the DRE Plus Public Viewing offer which is subject to verification. IF BY THE END OF PROMOTIONAL PRICE PERIOD(S) CUSTOMER DOES NOT CONTACT DIRECTV TO CHANGE SERVICE, THEN ALL SERVICES WILL AUTOMATICALLY CONTINUE AT THE THEN-PREVAILING RATES. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU A PRORATABLE EARLY CANCELLATION FEE OF UP TO $960. BASE PROGRAMMING PACKAGE OFFERS: Purchase of 3 or 5 years of the FAMILY Package ($2.49/room/mo.), ENTERTAINMENT Package ($6.99/room/mo.), SELECT Package ($5.50/room/mo.), or XTRA Package ($11.50/room/mo.), with local channels ($0.50/room/mo.), if available in your market, required. HD Access fee of $0.75/room/per mo. is required. 20-room minimum room count required. All rates are per subscriber unit per month with a minimum of $25 per property per month required. All programming and pricing subject to change. IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE THAT DIRECTV MAY CHARGE YOU AN EARLY CANCELLATION FEE. CANCELLATION FEES ARE BASED ON THE PROGRAMMING PACKAGE SELECTION AND COMMITMENT PERIOD. In certain markets, programming/pricing may vary. INSTALLATION: Custom installation charges will apply. Upon receipt of signed DIRECTV agreement, your DIRECTV dealer will install your DIRECTV system based on property room count. Applicable use tax adjustment may apply on retail value of installation. Make and model of system at DIRECTV’s sole discretion. Offer void where prohibited or restricted. In certain markets, programming/pricing may vary. Hardware and programming available separately. May not be combined with any other hotel hardware offer. Receipt of DIRECTV programming subject to the DIRECTV Terms of Service for Hospitality Establishments and the DIRECTV Terms of Service for Institutions; copy provided with new customer information packet. Programming and hardware subject to change at any time. Taxes not included. DIRECTV programming, pricing, terms and conditions subject to change at any time. 2017 NFL SUNDAY TICKET OFFER: 2017 NFL SUNDAY TICKET will be delivered at no extra cost in all guest rooms for the 2017 season for all new DIRECTV Residential Experience (DRE) customers, COM2000 customers and DIRECTV Residential Experience Plus (DRE Plus) customers who subscribe to FAMILY Package ($2.49/room/mo.) or above with a 3- or 5- year programming agreement. Other conditions apply. Subscription will automatically continue each season at a special renewal rate unless customer calls to cancel prior to start of season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fees cannot be refunded. Commercial locations require an appropriate licensee agreement. Offer excludes University accounts. NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. SHOWTIME OFFER: The SHOWTIME programming offer ($0.99/room/mo.) is available only as a 2nd Premium add-on. Offer available to qualifying new or existing Hospitality & Institutions accounts with a 3- or 5-year programming agreement and must not have received SHOWTIME programming from DIRECTV or any other distributor during the 24 months prior to activation. Offer is available for accounts activated on or before 12/31/17. After the applicable promotional period (3 or 5 years) ends, then-prevailing rate for SHOWTIME applies unless canceled or changed by customer prior to end of the promotional period. Offer may not be combined with any other SHOWTIME offer. ©2017 Showtime Networks Inc. All Rights Reserved. SHOWTIME and related marks are registered trademarks of Showtime Networks Inc., a CBS company. 10 Special Offers for Hospitality & Institutions (cont'd)

DIRECTV streaming for hospitality Now guests can stream movies and shows from apps on their mobile devices to their in-room television. Property Benefits: Welcome to the next generation of in-room ✓ Compatible with all DIRECTV HD entertainment, brought to you by DIRECTV. entertainment systems ✓ Easy integration with any existing property confi guration – wired & wireless ✓ Only requires Google Chromecast and a TV in the room – installed with minimal disruptions ✓ Available for new and existing properties with DRE, DRE Plus, COM1000 and COM2000 systems

Guest Benefits: ✓ Stream movies and shows from over 1,000 supported Chromecast-enabled apps ✓ No app login required through the TV ✓ Connect multiple devices to any TV in the room or suite

For more information, please contact your sales manager or distributor. Content/channels/functionality varies. Data charges may apply. Not yet available. Anticipated announcement forthcoming. Google Chromecast is a trademark of Google Inc.

H25 & COM2000 Analog Swap Program H25 Analog Swap program at no extra cost to properties! ■ A program whereby an eligible Hospitality & Institutions establishment ■ A prorated Early Cancellation Fee (ECF) of $3,500 will apply has the opportunity to swap all its SD equipment to HD equipment at no if the account disconnects at any time before the 5-year cost, while still being able to view SD programming. Properties that take contract expires. the Analog Swap program must agree to a new 5-year commitment ■ The H25 Analog Swap Program cannot be combined with period and subscribe to FAMILY™ Package or above with Locals. any other DIRECTV subsidy or discount program. NEW COM2000 Analog Swap Program! ■ The COM2000 Analog Swap Program is available to establishments that ■ A prorated Early Cancellation Fee (ECF) of $3,500 for swap their SD equipment to a COM2000 using the COM46A and NTSC-8 establishments with fewer than one hundred (100) Units analog modulator, a new 100% HD-capable solution. Properties that take the or $7,500 for establishments with one hundred (100) or COM2000 Analog Swap Program must agree to a new 5-year commitment more Units will apply if a customer cancels service at any period and subscribe to FAMILYTM Package or above with Locals. time before completing their commitment period.

■ The COM2000 with NTSC-8 analog modulator is a great solution for SD ■ The COM2000 Analog Swap Program cannot be combined customers who want to future-proof their property as well as make it with any other DIRECTV subsidy or discount program. easy and cost-effective to upgrade to full HD when they are ready.

COM2000 subsidies make new headend installs even more affordable

■ Available headend^ installed properties only ■ COM46A eligible for H25 Analog Bundle, H25 Analog Family or COM2000 Analog Swap Program. ■ Eligible receiver models are COM46 and COM46A ■ COM46 is eligible for HD promotional offers. See page 5 ■ New and existing properties with 5-year agreements are eligible for Hospitality and page 8 for Institutions.

ˆL-Band is not eligible. H25 Analog Swap Program Offer: Offer is available to existing eligible Hospitality and Institutions customers that have SD receiving equipment and choose not to upgrade to HD. Customers are eligible to receive HD H25 Headend equipment to replace all active SD equipment at no extra equipment cost. Customers must subscribe to FAMILY Package ($2.49/room/mo.) or above with Local Channels for a new commitment period of 5 years and activate HD receivers/deactivate SD receivers ($0 HD Access). A prorated Early Cancellation Fee of $3,500 will apply if account disconnects prior to the 5-year commitment period expiring. This offer cannot be combined with any other DIRECTV subsidy or discount program. COM2000 Analog Swap Program Offer: Offer is available to existing eligible Hospitality and Institutions customers that have SD receiving equipment and choose not to upgrade to HD. Customers are eligible to receive a subsidy to replace SD equipment with COM2000 using the COM46A and NTSC-8. Customers will receive a subsidy of $3,500 for properties with less than 100 units or $7,500 for properties with 100+ units towards the cost of the equipment, DIRECTV will pay the subsidy directly to the customer’s equipment provider. Customers must subscribe to FAMILY Package ($2.49/room/mo.) or above with Local Channels for a new commitment period of 5 years and activate COM2000 receivers/deactivate SD receivers ($0 HD Access). A prorated Early Cancellation Fee of $3,500 for properties with less than 100 units or $7,500 for properties with 100 +units will apply if account disconnects prior to the 5-year commitment period expiring. This offer cannot be combined with any other DIRECTV subsidy or discount program. 11 Equipment Details

DRE & DRE Plus

DIRECTV Residential Experience systems are perfect for any property with home-run or loop-through wiring schemes. DRE can service properties with as few as 20 rooms or as many as 10,000.

ELIGIBLE DRE HD HD HD HD BUNDLE PREMIUM BUNDLE FAMILY™ OFFERS: BUNDLE

Institutions 1st Year HD Access and/or DRE Software Fee Subsidy* (See page 9 for details) New DIRECTV CINEMA††® Equipment Offer (See page 6 for details) Veep® on HBO®

DRE DRE Plus ■ Access to over 100 HD channels Everything that DRE oﬀ ers, plus: ■ HD Receivers ■ NEW! DIRECTV CINEMA® with DIRECTV On Demand. Instant access to the ■ DVR functionality ■ HD Interactive Program Guide newest movie releases, plus thousands ■ Parental controls & channel favorites list ■ Full residential channel lineup ® of movies and original shows from HBO, ■ Property Management System (PMS) ■ ® ® New enhanced HD user interface CINEMAX, SHOWTIME® and STARZ, plus integration ■ No Master Control Server or more networks coming soon! ■ Up to 50 customizable content channels switches required ■ Guest Welcome Screen Pro**! Fully ■ Check-in/check-out functionality that ■ Anti-microbial remote customizable TV screen with targeted guest messaging, dynamic content and resets to default room settings advertising capabilities.

††DIRECTV CINEMA: DIRECTV CINEMA movies starting at $5.99. Requires DIRECTV Residential Experience Plus system with Guest Welcome Screen. Dedicated Internet connection and Property Management System integration required. 3Mbps Internet bandwidth requirements only for off-hour refresh of movies. Actual number of titles will vary. DIRECTV CINEMA content requires an enhanced DRE HD Receiver (H25 or later) with DVR capability. Programming, pricing, terms and conditions subject to change at any time. Taxes not included. Movies expire 24-72 hours after you have begun to watch them. DIRECTV CINEMA purchases are non-refundable. DIRECTV ON DEMAND: DIRECTV CINEMA required. Access to available DIRECTV On Demand programming based on subscription to applicable Premium networks. COM2000

COM2000 is the next generation HD headend video solution for any size property. It is ideal for properties with high room counts and for installations where the customer does not want a receiver for each TV.

ELIGIBLE HD HD/H25 Analog HD PREMIUM BUNDLE FAMILY™ OFFERS: BUNDLE

Institutions 1st Year HD Access Fee Subsidy (See page 9 for details)

■ Commercial-grade equipment ■ Smallest physical footprint, supporting ■ Energy-eﬃ cient with less than developed on same platform as 48 HD or SD channels in a single chassis 225 watts of power consumption COM1000 (5.25”/3 RUs) ■ Troubleshoot off -site with remote ■ Easy setup and installation ■ COM2000 is a scalable solution, able to management ■ More channels in less space support hundreds of channels ■ Local and over-the-air content ■ Future-proof the hotel property ■ Integrated Pro:Idiom encryption for HD insertion ■ Electronic Program Guide (EPG) content protection with property branding and ■ Supports IP and QAM signal distribution program info banner

*Institutions HD Subsidy offer not available to University establishments or Hospitality establishments. **Guest Welcome Pro Screen is available with DRE Plus ($1.25/room/mo.). 12 Hospitality & Institutions Rate Card

Access to DIRECTV® HD programming requires a DIRECTV® HD Receiver, HD television equipment and an HD Access fee of $0.75 per room per month. HD Access fee is required in order to receive ANY HD channel within any package. PURCHASING GUIDELINES: All rates are per subscriber unit* per month with a minimum of $25 per property per month in programming services. **New properties with less than 20 units will be charged a small property fee of $25.99 per month. The small property fee will not be counted towards the $25 programming minimum. Charges must be based on 100% of the subscriber units at all times. The property does not have to display all feeds or channels in a package. Blackout restrictions and other conditions apply to sports programming. All programming and pricing subject to change.

BASE PACKAGES

FAMILY™ ■ Get over 50 channels with over 15 in HD to fit many of your programming needs. This package $2.49/mo. includes popular channels such as Disney, Food Network, HLN and The Weather Channel. Base Package PER UNIT America's Auction Network DIY Network HD IMPACT1 QVC2 Aqui2 Enlace2 INSP RFD-TV AUDIENCE® HD EVINE Investigation Discovery HD Science HD BabyFirst TV1 EWTN JBS1 Son Life Broadcasting Network Bloomberg TV HD Food Network HD Jewelry Television Sprout3 Boomerang Free Speech TV1 Jewish Life Television1 TCT Network BYUtv GEB America1 Link TV TeenNick CANAL ONCE2 GEM Shopping Network NASA TV1 Trinity Broadcasting Network (TBN) C-SPAN GOD TV1 National Geographic HD UP C-SPAN2 Hallmark Channel HD Nick Jr. HD Uplift1 CTN HGTV HD Nickelodeon/Nick at Nite (East) HD The Weather Channel HD Daystar Hillsong Channel Nickelodeon/Nick at Nite (West) WeatherNation HD Discovery Family Channel HITN TV2 Nicktoons The Word Network Disney Channel (East) HD HLN HD NRB World Harvest Television (WHT) Disney Channel (West) Hope Channel1 Pursuit Channel HD (HD only)1 Disney XD HD HSN QVC HD

SELECT™ ■ Includes over 100 channels with over 55 in HD. A great value package with a mix of $ news and entertainment. 5.50/mo. Base Package PER UNIT A&E HD Discovery HD HLN HD RFD-TV AMC HD Disney Channel (East) HD Hope Channel1 Shop LC America’s Auction Network Disney Channel (West) HSN Son Life Broadcasting Network Animal Planet HD Disney Junior HD IMPACT1 Spike HD Aqui2 Disney XD HD INSP Syfy HD AUDIENCE® HD E! HD Investigation Discovery HD TBS HD AXS TV HD (HD only)1 Enlace2 JBS1 TCM HD BabyFirst TV1 EVINE Jewish Life Television1 TCT Network BBC America HD EWTN Lifetime HD TeenNick BET HD Food Network HD Link TV TLC HD Bloomberg TV HD FOX Business Network HD MAVTV TNT HD Bravo HD FOX News Channel HD MSNBC HD Trinity Broadcasting Network (TBN) BYUtv Free Speech TV1 MTV HD truTV HD CANAL ONCE2 Freeform HD MTV2 HD TV Land HD Cartoon Network (East) HD FX HD NASA TV1 Univision East HD Cartoon Network (West) FXX HD National Geographic HD Uplift1 Celebrity Shopping Network Galavisión HD Nick Jr. HD USA Network HD CMT HD GEB America1 Nickelodeon/Nick at Nite (East) HD Velocity HD (HD only)1 CNBC HD GEM Shopping Network Nickelodeon/Nick at Nite (West) VH1 HD CNN HD GOD TV1 NRB Viceland HD Comedy Central HD Hallmark Channel HD OAN HD WE tv HD C-SPAN Hallmark Movies & Mysteries HD (HD only)1 Ovation HD WeatherNation HD C-SPAN2 HGTV HD Pursuit Channel HD (HD only)1 The Word Network CTN Hillsong Channel QVC HD World Harvest Television (WHT) Daystar HISTORY HD QVC2 DIRECTV CINEMA® Screening Room HITN TV2 ReelzChannel HD

*Subscriber units are defined as follows: Hotel/Motel: total number of available rooms; Hospital: total number of televisions in patients’ rooms on premises; Dormitory, Office Building, All Others: total number of cable drops connected to delivery system. **$25 per property per month minimum not required for activation of local channels. 1 This channel requires HD equipment and Advanced Receiver-HD. Please call 1-800-531-5000 for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call 1-800-531-5000 for more information. 3 Available in HD starting June 30, 2017. 13 Hospitality & Institutions Rate Card

ENTERTAINMENT ■ Package features 105+ channels and includes popular sports programming such $ as ESPN, ESPNEWS, ESPN2 and ESPNU. Plus, over 55 channels in crystal-clear HD. 6.99/mo. Base Package PER UNIT A&E HD CTN Galavisión HD MSNBC HD TeenNick AMC HD Daystar GEB America1 MTV HD TLC HD America’s Auction Network DIRECTV CINEMA® Screening Room GEM Shopping Network MTV2 HD TNT HD Animal Planet HD Discovery HD GOD TV1 NASA TV1 Trinity Broadcasting Network (TBN) Aqui2 Disney Channel (East) HD Hallmark Channel HD National Geographic HD truTV HD AUDIENCE® HD Disney Channel (West) Hallmark Movies & Mysteries HD Nick Jr. HD TV Land HD AXS TV HD (HD only)1 Disney Junior HD (HD only)1 Nickelodeon/Nick at Nite (East) HD Univision East HD BabyFirst TV1 Disney XD HD HGTV HD Nickelodeon/Nick at Nite (West) Uplift1 BBC America HD E! HD Hillsong Channel NRB USA Network HD BET HD Enlace2 HISTORY HD OAN HD Velocity HD (HD only)1 Bloomberg TV HD ESPN HD HITN TV2 Ovation HD VH1 HD Bravo HD ESPN2 HD HLN HD Pursuit Channel HD (HD only)1 Viceland HD BYUtv ESPNEWS HD Hope Channel1 QVC HD WE tv HD CANAL ONCE2 ESPNU HD HSN QVC2 WeatherNation HD Cartoon Network (East) HD EVINE IMPACT1 ReelzChannel HD The Word Network Cartoon Network (West) EWTN INSP RFD-TV World Harvest Television (WHT) Celebrity Shopping Food Network HD Investigation Discovery HD Shop LC CMT HD FOX News Channel HD JBS1 Son Life Broadcasting Network CNBC HD FOX Sports 1 HD Jewelry Television Spike HD Now available: CNN HD Free Speech TV1 Jewish Life Television1 Syfy HD Big Ten Network a la carte included Comedy Central HD Freeform HD Lifetime HD TBS HD with ENTERTAINMENT Package C-SPAN FX HD Link TV TCM HD C-SPAN2 FXX HD MAVTV TCT Network

New or renewed university agreements of 3 or 5 years can get the DISCOUNT ENTERTAINMENT Package at a discounted rate of $4.05/mo. per unit.

XTRA ■ Premium package with 150+ channels and over 95 in HD. Includes comprehensive $ sports programming, such as CBS Sports Network, ESPN channels, FOX Sports, 11.50/mo. Base Package Golf Channel, MLB Network, NBA TV, NBC Sports Network, NFL Network, NHL PER UNIT Network and In-Market RSN(s), where available.

A&E HD Daystar Galavisión HD MTV Classic TBS HD AMC HD Destination America HD GEB America1 NASA TV1 TCM HD American Heroes Channel DIRECTV CINEMA® Screening Room GEM Shopping Network Nat Geo WILD HD TCT Network America’s Auction Network DIRECTV HD SPORTSMIX® (HD only)1 GOD TV1 National Geographic HD TeenNick Animal Planet HD Discovery HD Golf Channel HD NBA TV HD Tennis Channel HD Aqui2 Discovery Family Channel Great American Country (GAC) NBC Sports Network HD TLC HD ASPiRE HD (HD only)1 Discovery Life GSN HD NFL Network HD TNT HD AUDIENCE® HD Disney Channel (East) HD Hallmark Channel HD NHL Network HD Travel Channel HD AWE HD Disney Channel (West) HGTV HD Nick Jr. HD Trinity Broadcasting Network AXS TV HD (HD only)1 Disney Junior HD Hillsong Channel Nickelodeon/Nick at Nite (East) HD (TBN) BabyFirst TV1 Disney XD HD HISTORY HD Nickelodeon/Nick at Nite (West) truTV HD BBC America HD DIY Network HD HITN TV2 Nicktoons TV Land HD BBC World News (HD only)1 E! HD HLN HD NRB TV One BET HD Enlace2 Hope Channel1 OAN HD TVG Bloomberg TV HD ESPN HD HSN Ovation HD UniMás2 Bravo HD ESPN2 HD IFC HD OWN (Oprah Winfrey Network) HD UNIVERSO2 BTN HD ESPNEWS HD IMPACT1 Oxygen HD Univision East HD BYUtv ESPNU HD INSP POP UP CANAL ONCE2 EVINE Investigation Discovery HD Pursuit Channel HD (HD only)1 Uplift1 Cartoon Network (East) HD EWTN ION Television (East) HD QVC HD USA Network HD Cartoon Network (West) FM (HD only)1 ION Television (West) QVC2 Velocity HD (HD only)1 CBS Sports Network HD Food Network HD JBS1 ReelzChannel HD VH1 HD Celebrity Shopping Network FOX Business Network HD Jewelry Television Revolt HD (HD only)1 Viceland HD Centric FOX News Channel HD Jewish Life Television1 RFD-TV WE tv HD CMT HD FOX Sports 1 HD Justice Central HD (HD only)1 Science HD The Weather Channel HD CNBC HD FOX Sports 2 HD Lifetime HD SEC Network HD WeatherNation HD CNBC World Free Speech TV1 Link TV Shop LC WGN America HD CNN HD Freeform HD LMN HD Son Life Broadcasting Network The Word Network Comedy Central HD Fuse Logo Spectrum SportsNet World Harvest Television (WHT) Comedy TV HD (HD only)1 Fusion HD (HD only)1 MAVTV Spike HD Cooking Channel HD FX HD MLB Network HD Sportsman Channel PLUS In-Market Regional Sports C-SPAN FX Movie Channel MSNBC HD Sprout3 Networks HD, where available. C-SPAN2 FXX HD MTV HD SundanceTV HD CTN fyi, HD MTV2 HD Syfy HD

ADD-ON PACKAGES

ENTERTAINMENT Bridge Pack $0.37/mo. CNBC World ION Television (West) Travel Channel HD The Weather Channel HD PER UNIT GSN HD LMN HD UP ION Television (East) HD POP

FAMILY EXTRA PACK ■ A collection of television’s most popular channels that will appeal to every age and interest. $2.15/mo. A&E HD Comedy Central HD Lifetime HD TV Land HD PER UNIT AMC HD Destination America HD LMN HD USA Network HD American Heroes Channel Discovery HD MTV HD Viceland HD Animal Planet HD FOX News Channel HD Oxygen HD WE tv HD Bravo HD Freeform HD Syfy HD Cartoon Network (East) HD fyi, HD TBS HD Cartoon Network (West) GSN HD TLC HD CNBC HD Hallmark Movies & Mysteries HD (HD only) TNT HD CNN HD HISTORY HD Travel Channel HD

SPORTS ■ A special group of popular sports channels, all in HD. $ HD † 0.90/mo. Package PER UNIT CBS Sports Network HD Golf Channel HD NBC Sports Network HD NFL Network HD

HD † HD Business Package ¢ Enhance your HD experience with a special group of HD-only channels. $0.50/mo. PER UNIT Crime & Investigation HD MGM HD ShortsTV HD Sony Movie Channel HD Hallmark Movies & Mysteries HD MTV Live HD Smithsonian HD Universal HD HDNet Movies

HD † Family Favorites Package ¢ A mix of entertainment for the whole family. $0.85/mo. AMC HD Destination America HD Freeform HD Velocity HD (HD only) PER UNIT American Heroes Discovery HD Investigation Discovery HD Animal Planet HD Discovery Family Channel OWN (Oprah Winfrey Network) HD AXS TV HD (HD only) Discovery Life TLC HD

HD † Great Entertainment Package ¢ A collection of great channels that appeal to all ages. $0.55/mo. Comedy Central HD MTV HD Nickelodeon/Nick at Nite (East) HD VH1 HD PER UNIT Lifetime HD MTV2 HD Nickelodeon/Nick at Nite (West)

HD † Facts & Fantasy Package ¢ A world of science fiction fused with reality. $0.30/mo. E! HD Syfy HD truTV HD PER UNIT

HD † Business Networks Package ¢ A group of essential business networks featuring up-to-the-minute news. $0.58/mo. Bloomberg TV HD FOX Business Network HD FOX News Channel HD MSNBC HD PER UNIT CNBC HD

HD † Adventure Package ■ Embark on a round-the-world expedition without leaving your room. $0.58/mo. Cooking Channel HD Nat Geo WILD HD National Geographic HD Outdoor Channel PER UNIT DIY Network HD

Music Extra PackageHD † ¢ Great entertainment channels featuring programming for music lovers of all ages. $0.40/mo. CMT HD Fuse Great American Country (GAC) Spike HD PER UNIT

HD † Education Package ¢ A special group of popular educational channels. $0.10/mo. fyi, HD HISTORY HD Science HD Viceland HD PER UNIT

Local ChannelsHD † ¢ Includes all local channels available in your market. $0.50/mo. PER UNIT

†Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package. 15 Hospitality & Institutions Rate Card

QUALIFYING PREMIUM SERVICES

HD CINEMAX® and HBO® Package ■ Up to 19 channels with HD Access. $2.75/mo. 5StarMAX HD (HD only)1 CINEMÁX HD (HD only)1 HBO Family East HD HBO Signature HD PER UNIT ActionMAX HD (HD only) 1 CINEMAX East HD MoreMAX HD (HD only)1 ThrillerMAX HD (HD only)1 HBO East HD CINEMAX West HD MovieMAX HD (HD only)1 HBO Zone HD (HD only)1 HBO West HD HBO2 West HD HBO Family West SundanceTV HD HBO2 East HD HBO Comedy HD (HD only)1 HBO Latino HD2

HD HBO® Package ■ Up to 10 channels with HD Access. $2.75/mo. HBO East HD HBO2 West HD HBO Family West HBO Zone HD (HD only)1 PER UNIT HBO West HD HBO Comedy HD (HD only)1 HBO Latino (HD only)2 SundanceTV HD HBO2 East HD HBO Family East HD HBO Signature HD

™ ® ■ SHOWTIME® / THE MOVIE CHANNEL / FLIX Triple Play Up to 12 channels with HD Access. $2.50/mo. FLIX SHOWTIME BEYOND HD (HD only)1 SHOWTIME WOMEN HD (HD only)1 THE MOVIE CHANNEL XTRA PER UNIT SHOWTIME EAST HD SHOWTIME EXTREME HD SundanceTV HD EAST HD (HD only)1 SHOWTIME WEST HD SHOWTIME NEXT HD (HD only)1 THE MOVIE CHANNEL EAST HD SHOWTIME 2 HD SHOWTIME SHOWCASE HD THE MOVIE CHANNEL WEST

STARZ® SUPER PACKHD ■ Up to 9 channels with HD Access. $1.75/mo. STARZ ENCORE HD STARZ ENCORE Classic STARZ East STARZ Edge HD1 PER UNIT STARZ ENCORE West STARZ ENCORE Family STARZ West HD STARZ In Black HD1 STARZ ENCORE Action HD STARZ ENCORE Suspense STARZ Cinema HD (HD only)1 STARZ Kids & Family HD (HD only)1 STARZ ENCORE Black STARZ ENCORE Westerns STARZ Comedy HD (HD only)1 SundanceTV HD

STARZ ENCORE + 6 themes (7 channels) $1.95/mo. PER UNIT STARZ ENCORE + 3 themes (4 channels) $1.35/mo. PER UNIT STARZ ENCORE + 1 theme (2 channels) $0.95/mo. PER UNIT STARZ ENCORE $0.75/mo. PER UNIT STARZ ENCORE theme channels: Action, Black, Classic, Family, Suspense and Westerns. Requires subscription to FAMILY, SELECT, ENTERTAINMENT or XTRA base package.

COST PER MONTH COST PER MONTH ADD-ON PROGRAMMING PER UNIT ADD-ON PROGRAMMING PER UNIT A&E HD, HISTORY HD, OWN (Oprah Winfrey Network) HD $0.35 Logo $0.15 BBC America HD $0.20 Longhorn Network HD $0.99 BET HD, GSN HD $0.15 MLB Network HD $0.40 Bravo HD, IFC HD, WE tv HD $0.35 NBA TV HD $0.35 BTN HD $0.25 NBC Sports Network HD $0.40 C-SPAN and C-SPAN2 $0.08 NFL Network HD $0.45 CBS Sports Network HD $0.15 NHL Network HD $0.25 Disney Channel (East) HD, Disney Channel (West), Nicktoons, Nick Jr. HD, TeenNick and Sprout3 $0.30 Disney XD HD $0.75 Oxygen HD $0.15 ESPN Deportes HD $0.28 SEC Network HD $1.55 FOX News Channel HD $0.50 Sportsman Channel $0.15 FOX Soccer Plus HD $0.20 SundanceTV HD $0.35 FOX Sports 1 HD $0.30 TCM HD $0.55 FOX Sports 2 HD $0.20 Tennis Channel HD $0.25 FX HD $0.30 TV Land HD, LMN HD and Hallmark Channel HD $0.33 FX Movie Channel $1.00 TVG $0.15 Golf Channel HD $0.27 WGN America HD $0.20 GolTV $0.20 $ Now available to existing customers $ HGTV HD, Food Network HD, Travel Channel HD 0.15 of all platform technologies. 396 ﬂ at fee for 1-200 units $549 ﬂ at fee for 201+ units 2017 NFL SUNDAY TICKET†

3 Available in HD starting June 30, 2017. 2017 NFL SUNDAY TICKET PRICING: 2017 NFL SUNDAY TICKET is available to existing Hospitality and Institutions for $396 for properties with up to 200 rooms and $549 for properties with 201+ rooms who subscribe to FAMILY Package ($2.49/room/mo.) or above with a 3- or 5-year programming agreement. Other conditions apply. Subscription will automatically continue each season at a special renewal rate unless customer calls to cancel prior to start of season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fees cannot be refunded. Commercial locations require an appropriate licensee agreement. Offer excludes University accounts. 16 Hospitality & Institutions Rate Card

ADD-ON PROGRAMMING

SonicTap® Music Channels ■ No commercials, no DJ interruptions. Kickin’ Country. Smooth Soul. Rock ‘n’ Roll. Latin $ Rhythms. With over 80 music channels from a wide array of genres, there’s a beat for 0.30/mo. every business with SonicTap Music. Requires DIRECTV Multi-Satellite System. PER UNIT Alternative: Coffeehouse Rock Instrumental: Beautiful Instrumentals Pop/Adult Contemporary: Y2K Hits SonicTap: Mariachi Alternative: Flashback/New Wave International: Reggae Pop/Adult Contemporary: Today’s Hits SonicTap: Music of the Americas Bluegrass Irish PUMP! SonicTap: Regional Mexican Classic Rock: Classic Hits Blend Italian Bistro Blend Rat Pack SonicTap: Rock en Español Classic Rock: Workout Italian Contemporary Religious: Gospel Glory SonicTap: Salsa Classical: Light Classical Jazz Religious: Hallelujah Specialty: 8-Tracks Classical: Symphonic Jazz: Big Band/Swing Religious: The Spirit Specialty: Be-Tween Country: Hit Country Jazz: Classic Jazz Vocal Band Rock: Adult Alternative Specialty: Blues Country: Honky Tonk Tavern Jazz: Smooth Jazz Rock: Alternative Specialty: The Playground Country: Modern Country Latin: Bailamos! Rock: Classic Rock Standards: Showtunes Country: Red, Rock and Blues Metro Blend Rock: College Rock Standards: Silver Screen Country: Traditional Country Modern Workout Rock: Full Metal Jacket Standards: Singers-Songwriters Dance Oldies: 60’s Revolution Rock: Hair Guitar Tranquility Dance: Retro Disco Oldies: 70’s Hits Rock: Ink’d Urban: Classic R&B Dance: SubTerranean Oldies: 80’s Hits Rock: Reality Bites Urban: Hot Jamz (Hip Hop) Familiar Favorites Oldies: Malt Shop Oldies Rock: Soft Hits Urban: Hype* Folk Rock Piano Rock: Spike* Urban: Old School Funk Great Standards Pop/Adult Contemporary: 90’s Hits SonicTap: Carnaval Brasileiro Urban: Silky Soul Groove Lounge Pop/Adult Contemporary: Adult SonicTap: Fiesta Tropical Urban: The Boombox* Health & Fitness: New Age Contemporary SonicTap: Hurbano *Contains explicit lyrics Health & Fitness: Zen Pop/Adult Contemporary: Hottest Hits SonicTap: Latin Hits Holiday & Happenings Pop/Adult Contemporary: Love Songs SonicTap: Latin Jazz

COST PER MONTH REGIONAL SPORTS NETWORKS (ZIP code confirmation required) PER UNIT Altitude Sports HD $0.99 CBS Sports Network HD $0.15 Comcast SportsNet Chicago HD $0.99 FOX Sports Southeast—only available in certain areas of the U.S. $0.99 In-Market Regional Sports Networks Pack HD—where available: $1.49 • Sportsman Channel • TVG • NHL Network MSG HD $0.49 MSG+ HD $0.50 NBC Sports California HD $0.99 ROOT SPORTS Southwest HD $0.99 SNY HD $0.99 SportsTime Ohio HD $0.99 Spectrum SportsNet HD and Spectrum Deportes HD: In Market $1.75 YES Network HD: In Market—available to viewers in NY, CT and portions of NJ and PA $1.75 ($1.50 out of market)

EN ESPAÑOL ADD-ON PACKAGES EN ESPAÑOL $1.50/mo. PER UNIT ATRES SERIES, Azteca, Bandamax, beIN SPORTS en español, Canal 22 Internacional, Caracol TV, Centroamérica TV, Cine Estelar, Cine Mexicano, Cine Nostalgia, Cine Sony, Cinelatino, CNN En Español, De Pelicula, De Pelicula Clásico, Discovery En Español, Discovery Familia, Ecuador TV, Ecuavisa Internacional, ESPN Deportes, Estrella TV, FOROtv, FOXlife, GolTV, History En Español, ¡HOLA! TV, IVC Net, MegaTV, Multimedios, Nat Geo Mundo, NTN24, Nuestra Tele, Pasiones, Perú Mágico, SUR Perú, TeleCentro, Telefe, Telemundo East, Telemundo West, Televisión Dominicana, Tr3s, TV Chile, TV Venezuela, TVE, TyC Sports, UniMás, UNIVERSO, Univision Deportes Network, Univision tlnovelas, Univision East, Univision West, VideoRola, ViendoMovies, WAPA América, ZooMoo.

™ MÉXICO PLUS $0.50/mo. PER UNIT Azteca, Bandamax, Canal 22 Internacional, Cine Estelar, Cine Mexicano, Cine Nostalgia, De Película, De Película Clásico, Discovery En Español, Discovery Familia, Estrella TV, MegaTV, Multimedios, TeleCentro, Telemundo East, Telemundo West, Televisión Dominicana, Tr3s, UniMás, UNIVERSO, ViendoMovies.

AMÉRICAS PLUS™ $0.50/mo. PER UNIT Caracol TV, Cine Estelar, Cine Nostalgia, Cinelatino, De Película, De Película Clásico, Discovery En Español, Discovery Familia, Ecuador TV, Ecuavisa Internacional, ¡HOLA! TV, IVC Net, MegaTV, Nuestra Tele, Perú Mágico, SUR Perú, TeleCentro, Telefe, Telemundo East, Telemundo West, Televisión Dominicana, TV Chile, TV Venezuela, TVE, UniMás, UNIVERSO, ViendoMovies, WAPA América.

® DIRECTV DEPORTES $0.25/mo. PER UNIT beIN SPORTS en español, ESPN Deportes, FOX Deportes, GolTV, TyC Sports, Univision Deportes Network.

Packages are available to new and existing customers. The customer must take a base package in order to be eligible for the new En Español add-ons. 17 Hospitality & Institutions Rate Card

INTERNATIONAL PROGRAMMING

™* FilipinoDirect $0.35/mo. PER UNIT The Filipino Channel, GMA Pinoy TV, Kapatid TV5, ABS-CBN News Channel, Cinema One Global, ABS-CBN Sports + Action, DZMM (radio), GMA Life TV, Lifestyle Network, INCTV, MYX and MOR 101.9 (radio)

™* TFCDirect $0.25/mo. PER UNIT The Filipino Channel, ABS-CBN News Channel, Cinema One Global, ABS-CBN Sports + Action, DZMM (radio), Lifestyle Network, INCTV, MYX and MOR 101.9 (radio)

KoreanDirect™* $ PER UNIT SBS HD, MBC, KBS World, YTN, SBS Plus, MBC Every1, tvN, EBS, MBN, TAN TV, National Geographic Korea, 0.25/mo. CTS, Radio Korea and Arirang TV

VietDirect™ Plus* $0.15/mo. PER UNIT SBTN, VietFace TV, Vien Thao TV, VGN TV, HONVIETV, TViet Network, Little Saigon Radio and Tai Seng Vietnam

™* RussianDirect $0.35/mo. PER UNIT Channel One, Dom Kino, Muzika Pervogo, Vremya and Carousel

RussianDirect™ II* $0.40/mo. PER UNIT Channel One, Dom Kino, Muzika Pervogo, NTV America, Rossiya 24, RTR-Planeta, RTVi, Vremya and Carousel

RTR-Planeta* $0.15/mo. PER UNIT

ChineseDirect™ $150/mo. PER PROPERTY – 1 to 999 UNITS CCTV-4, CGTN, iCable News, GZTV, Phoenix, 88TV, 88Films, NBA TV, MLB Network, beIN SPORTS, $ iCable Financial Info News and Phoenix Hong Kong Channel 350/mo. PER PROPERTY – 1,000+ UNITS

® * MandarinDirect III $0.15/mo. PER UNIT Charming China, Phoenix InfoNews, Phoenix North America TV, CTI Zhong-Tian Channel, Jiangsu Satellite TV, CBO China TV Series Channel and CCTV-4

Univision HD & Galavisión $0.15/mo. PER UNIT

Bonus Channels: Arirang TV and CCTV-9 included with any International package with DIRECTV Multi-Satellite System.

Complimentary Channels: Satellite 101 – BYUtv, C-SPAN, CTN, Daystar, EWTN, Link TV, NRB, TCT Network, Trinity Broadcasting Network (TBN), The Word Network, World Harvest Television (WHT); Satellite 119 – CANAL ONCE, Enlace, HITN TV, Hope Channel, Jewish Life Television; Satellite 103 – BabyFirst TV, Free Speech TV, GOD TV, GEB America, NASA TV. *Orbital slot 95. Must have DIRECTV Multi-Satellite System to receive these channels. Procurement of equipment is customer’s responsibility.

18 Contact DIRECTV

Know Who to Call

Attention Hospitality & Institutions (H&I) Dealers: Don’t forget, DIRECTV has phone numbers dedicated to different types of customer inquiries and dealer accounts. Below is a recap. Please make note of these numbers for future reference: Need assistance? DIRECTV has phone numbers dedicated to different account types for customers and dealers For Customers Customer Care IVR:

■ Hospitality & Institutions Customer Care (HTL account types): 1.800.388.2505 (8:00am–12:00am ET)

■ Commercial Customer Care (all other account types): 1.888.388.4249 (8:00am–12:00am ET) For Dealers

■ H&I (HTL) Customer Account Activations, Billing and Programming Issues: 1.877.389.5372 (24/7)

■ For Public, Business or Private Viewing (BAR, HOS, POL) Account Activations: 1.888.728.9587

Agreement & Form Submission

■ All DIRECTV agreements (including Dealer Checklist) and other eligible forms must be uploaded to Salesforce.com (Dealer Management Portal)

■ All other request forms and inquiries should be submitted to [email protected]

■ All activation requests require an SFDC Opportunity ID To help you with inquiries, escalations or requests, please see the following contacts:

■ Subsidy Payment and Dealer Compensation: [email protected]

■ Voluntary Account Disconnects: Customers must call 1.800.388.2505 (IMPORTANT: Dealers may not call on a customer’s behalf; the customer must call)

Dealers are not authorized to sign any agreement or form on behalf of a property. Any dealer signing agreements or forms on behalf of a property may be immediately terminated by DIRECTV. If you are taking over a property from another dealer, you must submit the Property Transfer Request form with your initial agreement submission. Failure to submit the Property Transfer Request form will result in processing delays. All contracts will be completed within 24 hours of submission, provided they are complete. You will experience delays beyond 24 hours if there is incomplete, incorrect or missing paperwork. If there are any questions, please contact 1.877.389.5372 or your ASM/distributor partner.

Finance Program

Ascentium Capital is proud to help you finance state-of-the-art DIRECTV equipment, including installation, labor and taxes

■ Easy process for approval review ■ 100% upfront funding based on rating

■ Rates as low as 7.99% ■ For details, contact 1.281.902.1944

■ Zero money down 19 AT&T Capital Services for Hospitality & Institutions

It’s now easier than ever to help you finance equipment, including installation, labor and taxes!

AT&T Capital Services can help mitigate upfront cash outlay for DIRECTV’s full suite of free-to-guest solutions. Pricing options can include equipment, software applications, licenses, consulting fees, installation, and maintenance services.

Benefits

■ AT&T Capital Services' payment plans allow businesses to shift the upfront cash expense to a monthly operating expense

■ Accelerate ROI – align project costs to technology benefits

■ True one-stop shopping: content, DIRECTV equipment, services and financing all through AT&T in one monthly payment

■ Custom payment structures to fit your business needs

Special Limited Time Offer*

■ 5.49% – 36 months

■ 5.99% – 60 months

■ Terms & Requirements

■ Only available for DIRECTV Solutions sold through AT&T | DIRECTV Authorized Dealers ■ Transaction size: $5,000–$250,000, monthly payments in arrears ■ 36- or 60-month $1 buyout lease; customer owns solution at the end of term ■ Maintenance term needs to match contract term to qualify for promotional rate ■ Signed AT&T Capital proposal must be received no later than June 30, 2017 ■ Subject to credit approval by AT&T Capital Services; not all customers qualify. AT&T Capital Services, Inc., in its sole discretion, can discontinue this offer at any time. Pricing options available for US customers only. *The signed Capital Services lease proposal must be received by June 30, 2017, subject to credit approval.

PROCESS FLOW—SEE NEXT PAGE For more information on AT&T Capital Services, Inc., please contact:

East West Dick Martin Ines Mejdrich 847.720.0631 847.720.0632 [email protected] [email protected]

20 AT&T Capital Services for Hospitality & Institutions (cont'd)

PROCESS FLOW

Detailed customer-facing quote is sent to AT&T Capital Services, Inc. (“ATTCS”) with sell price broken out per item and filled out credit application.

ATTCS will review the transaction including the customer’s credit and give “Approved,” “Approved with Conditions,” “Ok to Bid with request for Financials” or “Denied” based on information available.

■ Typical decision takes 24-48 hours ■ Transactions over $250,000 could take up to 3-4 for transactions under $250,000. days due to extended credit review process.

Assuming not denied, ATTCS will send the Authorized Dealer and/or customer the proposal letter with approved monthly payment options and any conditions required.

Customer would sign the ATTCS proposal letter and send to ATTCS with requested documentation to satisfy any required conditions.

Upon final approval, ATTCS will send the Authorized Dealer a PO for the one-time charges being financed.

The Authorized Dealer will order the equipment and coordinate with the customer on the implementation of the project.

The Authorized Dealer will send the invoices to ATTCS for the one-time charges being financed.

During installation, ATTCS will send the customer final leasing documentation for signature. Upon receipt of signed documentation including Certificate of Acceptance, the monthly billing to the customer will commence and ATTCS will fund dealer invoices.

21 Hospitality & Institutions: All System Types (Except DRE)

STANDARD: NON-DRE

The following Process Flow is for all system types, except DRE

Enter the “Lead” into salesforce.com (SFDC) and convert into “Opportunity”

At Agreement Negotiation stage, work with the customer to complete and sign the CUSTOMER AGREEMENT, DEALER CHECKLIST and other required documents. Upload all required documents and move to next stage.

At Account Creation stage, Commercial Contracts Team will set up the billing account. Dealer will receive notification once completed.

The Build Out stage is automated to move forward after dealer calls 877.389.5372 to activate programming and any eligible promotional offers

The Opportunity ID is closed at Closed/Won status

SLA Sales Stage Owner Owner Action Items (business days) Upload Dealer Checklist, Agreement and other required forms. Select Phased Billing Approval stage and choose No for Create Lead/Convert to HTL 1 Dealer N/A phased billing. Agreement Negotiation Stage will automatically move to Account Creation after all other required fields are completed and the record is saved. Commercial 2 HTL Account Creation 2 Create/Set Up Billing Account Contracts Dealer 3 HTL Build Out N/A Dealer Calls to Activate Property (Automated)

4 Closed Won None N/A

Note: Compensation for system types following standard workflow are paid at account or offer activation.

TROUBLESHOOTING & RESOURCES

Password Reset: SFDC login page Account Reset: [email protected] SFDC(DMP) Registration Form: L&I Dealer Center Printed Guide: L&I Dealer Center Online Training Module: Learning Management System (LMS) General Inquiries: [email protected]

22 Hospitality & Institutions: DRE/DRE Plus System Types

EXTENDED: DRE, ANALOG SWAP, OTHER APPROVED

The following Process Flow is for DRE/DRE Plus System Types

Enter the “Lead” into salesforce.com (SFDC) and convert into “Opportunity”

Submit the completed Site Survey in SFDC and change the stage to Credit Review, which will refresh to System Design for Distributor review. They will develop the Bill of Materials (BOM) with the dealer and submit it to Field Ops for review.

For DRE, work with the customer to complete and sign the CUSTOMER AGREEMENT and DEALER CHECKLIST

At “Agreement Negotiation” stage, dealer uploads the Customer Agreement to SFDC and submits it for Sales to review

Upon approval, a pending DIRECTV account will be created and entered into SFDC. If an existing account is found, the existing account number will be used.

The distributor will be sent an email request (dealer will be copied) to stage and ship the equipment

Upon receipt of the equipment, dealer schedules and completes the system installation

Once installation is complete and property has been activated, dealer updates SFDC to “Property Inspection”

Account becomes eligible for subsidies and PPC after property is in closed/won status

Call Customer Care at 1.877.389.5372 to activate the property and Public or Business Viewing account

23 Hospitality & Institutions: DRE/DRE Plus System Types

EXTENDED WORKFLOW SALES STAGES

This is to be used as a quick reference to correctly follow the required Extended Workflow Sales Stages for DRE/DRE Plus System Types, Analog Swap Program and other programs

SLA Sales Stages Owner Owner Action Items (business days)

Create Lead and convert to Opportunity. Create Lead/ Upload site survey and select distributor. 1 Convert to Site Dealer N/A Save at H&I Credit Review. System will Survey automatically move to H&I system design.

2 System Design Distributor 3 Upload BOM and system design

Field Design Review 3 Approve BOM and system design 3 Operations

Upload Dealer Checklist, Agreement and other required forms. Select Phased Billing Approval stage Agreement and choose No for phased billing. 4 Dealer N/A Negotiation Stage will automatically move to Agreement Review after all other required fields are completed and the record is saved.

Agreement Operations 1 Approve documentation 5 Review

Set up Customer Account #, Account Operations 2 to 3 provisioning accounts and add pending 6 Creation services

Equipment Ship Stage receivers and prepare equipment Distributor 3 7 Request for shipping

Complete installation and call Customer Build Out Dealer N/A 8 Care at 877.389.5372 to activate property

Inspection Field 14 9 May conduct random inspection Request Operations (calendar days)

Inspection Confirm account is active and billing is Operations 15 10 Passed accurate, and close the Opportunity

11 to 17 DRE PPC and eligible subsidies are paid 11 Closed/Won Automated (calendar days) to dealer

Note: For detailed SFDC training, please refer to the online training offered in the H&I Dealer Center.

24 Hospitality Customer Qualification Worksheet

FACT SHEET Understand the property's needs by asking the right questions to help determine the best solution. Are you the decision maker for in-room guest programming? ❑ If not, can you provide the contact?______Management ❑ Owned ❑ Managed ❑ Franchised Current television provider contract status ❑ Out of contract ❑ In contract? Remaining months______Current guest room TV provider______Current television service ❑ HD channels ❑ VOD service ❑ Other television features______Property size ❑ Room count______❑ TV count______1. HD______2. SD______Other Key Information:______❑ IDF/Distribution closets______Wiring scheme ______❑ Home-run ______❑ Loop-thru (daisy chain) ______❑ Other (detail)______TV Type ______❑ HD ______❑ Pro:Idiom ______❑ MPEG-4 ______❑ SD ______Brand standards ______❑ VOD ______❑ HD ______❑ Specific channel requirements ______Guest demographics ______❑ Existing ______❑ Target ______Average Daily Rate (ADR)______Public space opportunities ❑ Bar/restaurant ❑ Lobby ❑ Fitness Center

25 DIRECTV Dealer Checklist for Contracts

This checklist must be submitted as the cover page for all contracts submitted through SalesForce.com.

Date:

PROPERTY INFORMATION

Business Name: Property Owner/Manager Contact Name: Email: Phone:

Contact Name for Installation (not dealer technician):

Contact Email for Installation (not dealer technician): Billing Contact Name:* Billing Contact Email: Billing Contact Phone: *Not required if billing under third-party dealer

Who is your current video provider?

DEALER INFORMATION

Dealer: Dealer ID: Dealer Contact Name: Dealer Email: Dealer Phone:

PLEASE CHECK APPROPRIATE BOXES

Agreement Types: Optional Forms: ❑ Hospitality Agreement ❑ Additional Services Addendum ❑ Institutions Agreement ❑ Payment information ❑ University Agreement (required only for recurring payments) ❑ Tax-Exempt Certificate, if applicable; required if: Additional Required Information: 1. Property is tax-exempt ❑ Hospitality & Institutions Receiver List 2. Government (Excel format required) 3. Agencies, non-profit organizations ❑ Customer name (print), person signing (print), 4. Direct payment agreements only title and signature ❑ Customer signature

DEALERS ARE NOT AUTHORIZED TO SIGN ANY AGREEMENT OR FORM ON BEHALF OF A PROPERTY. ANY DEALER SIGNING AGREEMENTS OR FORMS ON BEHALF OF A PROPERTY MAY BE IMMEDIATELY TERMINATED BY DIRECTV.

Dealer Signature:

All contracts will be completed within 24 hours of submission, provided they are complete. You will experience delays beyond 24 hours if there is incomplete, incorrect or missing paperwork. If there are any questions, please contact 877.389.5372. Note: All agreements can be accessed on the Dealer Center. 26 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE 5.21.17

FAMILY™ BASE PACKAGE

America’s Auction Network ...... 324 Disney XD ...... 292 Hope Channel1 ...... 368 Pursuit Channel (HD only)1 ...... 604 Aqui2 ...... 401 DIY Network ...... 230 HSN ...... 240 QVC ...... 317 AUDIENCE® ...... 239 Enlace2 ...... 448 INSP ...... 364 QVC2 ...... 315 BabyFirst TV1 ...... 293 EVINE ...... 316 Investigation Discovery ...... 285 RFD-TV ...... 345 Bloomberg TV ...... 353 EWTN ...... 370 JBS1 ...... 388 Science ...... 284 Boomerang ...... 298 Food Network ...... 231 Jewelry Television ...... 313 Sprout3 ...... 295 BYUtv ...... 374 Free Speech TV1 ...... 348 Jewish Life Television1 ...... 366 TCT Network...... 377 CANAL ONCE2 ...... 447 GEB America1 ...... 363 Link TV ...... 375 TeenNick ...... 303 C-SPAN ...... 350 GEM Shopping Network ...... 228 NASA TV1 ...... 352 Trinity Broadcasting Network (TBN) ...... 372 C-SPAN2 ...... 351 GOD TV1 ...... 365 National Geographic ...... 276 UP ...... 338 CTN ...... 376 Hallmark Channel ...... 312 Nick Jr...... 301 Uplift1 ...... 379 Daystar ...... 369 HGTV ...... 229 Nickelodeon/Nick at Nite (East) ...... 299 The Weather Channel ...... 362 Discovery Family Channel ...... 294 Hillsong Channel ...... 371 Nickelodeon/Nick at Nite (West) ...... 300 WeatherNation ...... 361 Disney Channel (East) ...... 290 HITN TV2 ...... 449 Nicktoons ...... 302 The Word Network ...... 373 Disney Channel (West)...... 291 HLN ...... 204 NRB ...... 378 World Harvest Television (WHT) ...... 367

SELECT™ BASE PACKAGE

A&E ...... 265 DIRECTV CINEMA® Screening Room ...... 100/125 HITN TV2 ...... 461 QVC2 ...... 315 AMC ...... 254 Discovery ...... 278 HLN ...... 204 ReelzChannel ...... 238 America’s Auction Network ...... 324 Disney Channel (East) ...... 290 Hope Channel1 ...... 368 RFD-TV ...... 345 Animal Planet ...... 282 Disney Channel (West)...... 291 HSN ...... 240 Shop LC ...... 226 Aqui2 ...... 401 Disney Junior ...... 289 IMPACT1 ...... 380 Son Life Broadcasting Network ...... 344 AUDIENCE® ...... 239 Disney XD ...... 292 INSP ...... 364 Spike ...... 241 AXS TV (HD only)1 ...... 340 E! ...... 236 Investigation Discovery ...... 285 Syfy ...... 244 BabyFirst TV1 ...... 293 Enlace2 ...... 448 JBS1 ...... 388 TBS ...... 247 BBC America ...... 264 EVINE ...... 316 Jewelry Television ...... 313 TCM ...... 256 BET ...... 329 EWTN ...... 370 Jewish Life Television1 ...... 366 TCT Network...... 377 Bloomberg TV ...... 353 Food Network ...... 231 Lifetime ...... 252 TeenNick ...... 303 Bravo ...... 237 FOX Business Network ...... 359 Link TV ...... 375 TLC ...... 280 BYUtv ...... 374 FOX News Channel ...... 360 MAVTV ...... 214 TNT ...... 245 CANAL ONCE2 ...... 447 Free Speech TV1 ...... 348 MSNBC ...... 356 Trinity Broadcasting Network (TBN) ...... 372 Cartoon Network (East) ...... 296 Freeform ...... 311 MTV ...... 331 truTV ...... 246 Cartoon Network (West) ...... 297 FX ...... 248 MTV2 ...... 332 TV Land ...... 304 Celebrity Shopping Network ...... 95/223 FXX ...... 259 NASA TV1 ...... 352 Univision East ...... 402 CGTN2 ...... 2119 Galavisión ...... 404 National Geographic ...... 276 Uplift1 ...... 379 CMT ...... 327 GEB America1 ...... 363 Nick Jr...... 301 USA Network ...... 242 CNBC ...... 355 GEM Shopping Network ...... 228 Nickelodeon/Nick at Nite (East) ...... 299 Velocity (HD only)1 ...... 281 CNN ...... 202 GOD TV1 ...... 365 Nickelodeon/Nick at Nite (West) ...... 300 VH1 ...... 335 Comedy Central ...... 249 Hallmark Channel ...... 312 NRB ...... 378 Viceland ...... 271 C-SPAN ...... 350 Hallmark Movies & Mysteries (HD only)1 ...... 565 OAN ...... 347 WE tv ...... 260 C-SPAN2 ...... 351 HGTV ...... 229 Ovation ...... 274 WeatherNation ...... 361 CTN ...... 376 Hillsong Channel ...... 371 Pursuit Channel (HD only)1 ...... 604 The Word Network ...... 373 Daystar ...... 369 HISTORY ...... 269 QVC ...... 317 World Harvest Television (WHT) ...... 367

ENTERTAINMENT BASE PACKAGE

A&E ...... 265 Disney Channel (West)...... 291 HISTORY ...... 269 QVC2 ...... 315 AMC ...... 254 Disney Junior ...... 289 HITN TV2 ...... 461 ReelzChannel ...... 238 America’s Auction Network ...... 324 Disney XD ...... 292 HLN ...... 204 RFD-TV ...... 345 Animal Planet ...... 282 E! ...... 236 Hope Channel1 ...... 368 Spike ...... 241 Aqui2 ...... 401 Enlace2 ...... 448 HSN ...... 240 Syfy ...... 244 AUDIENCE® ...... 239 ESPN ...... 206 IMPACT2 ...... 380 TBS ...... 247 AXS TV (HD only)1 ...... 340 ESPN2 ...... 209 INSP ...... 364 TCM ...... 256 BabyFirst TV1 ...... 293 ESPNEWS ...... 207 Investigation Discovery ...... 285 TCT Network...... 377 BBC America ...... 264 ESPNU ...... 208 JBS1 ...... 388 TeenNick ...... 303 BET ...... 329 EVINE ...... 316 Jewelry Television ...... 313 TLC ...... 280 Bloomberg TV ...... 353 EWTN ...... 370 Jewish Life Television1 ...... 366 TNT ...... 245 Bravo ...... 237 Food Network ...... 231 Lifetime ...... 252 Trinity Broadcasting Network (TBN) ...... 372 BYUtv ...... 374 FOX News Channel ...... 360 Link TV ...... 375 truTV ...... 246 CANAL ONCE2 ...... 447 FOX Sports 1 ...... 219 MSNBC ...... 356 TV Land ...... 304 Cartoon Network (East) ...... 296 Free Speech TV1 ...... 348 MTV ...... 331 Univision East ...... 402 Cartoon Network (West) ...... 297 Freeform ...... 311 MTV2 ...... 332 Uplift1 ...... 379 CMT ...... 327 FX ...... 248 NASA TV1 ...... 352 USA Network ...... 242 CNBC ...... 355 FXX ...... 259 National Geographic ...... 276 Velocity (HD only)1 ...... 281 CNN ...... 202 Galavisión ...... 404 Nick Jr...... 301 VH1 ...... 335 Comedy Central ...... 249 GEB America1 ...... 363 Nickelodeon/Nick at Nite (East) ...... 299 Viceland ...... 271 C-SPAN ...... 350 GEM Shopping Network ...... 228 Nickelodeon/Nick at Nite (West) ...... 300 WE tv ...... 260 C-SPAN2 ...... 351 GOD TV1 ...... 365 NRB ...... 378 WeatherNation ...... 361 CTN ...... 376 Hallmark Channel ...... 312 OAN ...... 347 The Word Network ...... 373 Daystar ...... 369 Hallmark Movies & Mysteries (HD only)1 ...... 565 Ovation ...... 274 World Harvest Television (WHT) ...... 367 Discovery ...... 278 HGTV ...... 229 Pursuit Channel (HD only)1 ...... 604 Disney Channel (East) ...... 290 Hillsong Channel ...... 371 QVC ...... 317

: To access DIRECTV HD programming, HD Access fee, DIRECTV HD equipment and HD television required.

XTRA BASE PACKAGE

A&E ...... 265 Disney Channel (East) ...... 290 IFC ...... 333 Science ...... 284 AMC ...... 254 Disney Channel (West)...... 291 INSP ...... 364 SEC Network ...... 611 American Heroes Channel ...... 287 Disney Junior ...... 289 Investigation Discovery ...... 285 Shop LC ...... 326 America’s Auction Network ...... 324 Disney XD ...... 292 ION Television (East) ...... 305 Son Life Broadcasting Network ...... 344 Animal Planet ...... 282 DIY Network ...... 230 ION Television (West) ...... 306 Spectrum SportsNet ...... 691 Aqui2 ...... 401 E! ...... 236 JBS1 ...... 366 Spike ...... 241 AUDIENCE® ...... 239 Enlace2 ...... 448 Jewelry Television ...... 313 Sportsman Channel ...... 605 AWE ...... 387 ESPN ...... 206 Jewish Life Television1 ...... 366 Sprout3 ...... 295 AXS TV (HD only)1 ...... 340 ESPN2 ...... 209 Justice Central (HD only)1 ...... 383 SundanceTV ...... 557 BabyFirst TV1 ...... 293 ESPNEWS ...... 207 Lifetime ...... 252 Syfy ...... 244 BBC America ...... 264 ESPNU ...... 208 Link TV ...... 375 TBS ...... 247 BBC World News (HD only)1 ...... 346 EVINE ...... 316 LMN ...... 253 TCM ...... 256 BET ...... 329 EWTN ...... 370 Logo ...... 272 TCT Network...... 377 Bloomberg TV ...... 353 FM (HD only)1 ...... 386 MAVTV ...... 214 TeenNick ...... 303 Bravo ...... 237 Food Network ...... 231 MLB Network ...... 213 Tennis Channel ...... 217 BTN ...... 610 FOX Business Network ...... 359 MSNBC ...... 356 TLC ...... 280 BYUtv ...... 374 FOX News Channel ...... 360 MTV ...... 331 TNT ...... 245 CANAL ONCE2 ...... 447 FOX Sports 1 ...... 219 MTV2 ...... 332 Travel Channel ...... 277 Cartoon Network (East) ...... 296 FOX Sports 2 ...... 618 MTV Classic ...... 336 Trinity Broadcasting Network (TBN) ...... 372 Cartoon Network (West) ...... 297 Free Speech TV1 ...... 348 NASA TV1 ...... 352 truTV ...... 246 CBS Sports Network ...... 221 Freeform ...... 311 Nat Geo WILD ...... 283 TV Land ...... 304 Celebrity Shopping Network ...... 95/223 Fuse ...... 339 National Geographic ...... 276 TV One ...... 328 Centric...... 330 Fusion (HD only)1 ...... 342 NBA TV ...... 216 TVG ...... 602 CGTN2 ...... 2119 FX ...... 248 NBC Sports Network ...... 220 UniMás2 ...... 408 Chiller ...... 257 FX Movie Channel ...... 258 NFL Network ...... 212 UNIVERSO2 ...... 410 CMT ...... 327 FXX ...... 259 NHL Network ...... 215 Univision East ...... 402 CNBC ...... 355 fyi, ...... 266 Nick Jr...... 301 UP ...... 338 CNBC World ...... 357 Galavisión ...... 404 Nickelodeon/Nick at Nite (East) ...... 299 USA Network ...... 242 CNN ...... 202 GEB America1 ...... 363 Nickelodeon/Nick at Nite (West) ...... 300 Velocity (HD only)1 ...... 281 Comedy Central ...... 249 GEM Shopping Network ...... 228 Nicktoons ...... 302 VH1 ...... 335 Comedy TV (HD only)1 ...... 382 GOD TV1 ...... 365 NRB ...... 378 Viceland ...... 271 Cooking Channel ...... 232 Golf Channel ...... 218 OAN ...... 347 WE tv ...... 260 C-SPAN ...... 350 Great American Country (GAC) ...... 326 OWN (Oprah Winfrey Network) ...... 279 The Weather Channel ...... 362 C-SPAN2 ...... 351 GSN ...... 233 Ovation ...... 274 WeatherNation ...... 361 CTN ...... 376 Hallmark Channel ...... 312 Oxygen ...... 251 WGN America ...... 307 Daystar ...... 369 HGTV ...... 229 POP ...... 273 The Word Network ...... 373 Destination America ...... 286 Hillsong Channel ...... 371 Pursuit Channel (HD only)1 ...... 604 World Harvest Television (WHT) ...... 367 ® DIRECTV CINEMA Screening Room ...... 100/125 HISTORY ...... 269 QVC ...... 317 PLUS In-Market Regional Sports DIRECTV HD SPORTSMIX® (HD only)1 ...... 205/600 HITN TV2 ...... 449 QVC2 ...... 315 Networks HD, where available Discovery ...... 278 HLN ...... 204 ReelzChannel ...... 238 Discovery Family Channel ...... 294 Hope Channel1 ...... 368 Revolt (HD only)1 ...... 384 Discovery Life ...... 261 HSN ...... 240 RFD-TV ...... 345

ENTERTAINMENT BRIDGE PACK

CNBC World ...... 357 ION Television (West) ...... 306 Travel Channel ...... 277 The Weather Channel ...... 362 GSN ...... 233 LMN ...... 253 UP ...... 338 ION Television (East) ...... 305 POP ...... 273

FAMILY EXTRA PACK

A&E ...... 265 CNN ...... 202 Hallmark Movies & Mysteries (HD only)1 ...... 565 TLC ...... 280 AMC ...... 254 Comedy Central ...... 249 HISTORY ...... 269 TNT ...... 245 American Heroes Channel ...... 287 Destination America ...... 286 Lifetime ...... 252 Travel Channel ...... 277 Animal Planet ...... 282 Discovery ...... 278 LMN ...... 253 TV Land ...... 304 Bravo ...... 237 FOX News Channel ...... 360 MTV ...... 331 USA Network ...... 242 Cartoon Network (East) ...... 296 Freeform ...... 311 Oxygen ...... 251 Viceland ...... 271 Cartoon Network (West) ...... 297 fyi, ...... 266 Syfy ...... 244 WE tv ...... 260 CNBC ...... 355 GSN ...... 233 TBS ...... 247

: To access DIRECTV HD programming, HD Access fee, DIRECTV HD equipment and HD television required.

SPORTS PACKAGE

CBS Sports Network ...... 221 Golf Channel ...... 218 NBC Sports Network ...... 220 NFL Network ...... 212

HD BUSINESS PACKAGE

Crime & Investigation1 ...... 571 MGM HD1 ...... 567 Smithsonian Channel1 ...... 570 Universal HD1 ...... 569 Hallmark Movies & Mysteries (HD only)1 ...... 565 MTV Live HD1 ...... 572 Sony Movie Channel1 ...... 538 HDNet Movies1 ...... 566 ShortsTV HD1 ...... 573

FAMILY FAVORITES PACKAGE

AMC ...... 254 Destination America ...... 286 Investigation Discovery ...... 285 Velocity (HD only)1 ...... 281 American Heroes Channel ...... 287 Discovery ...... 278 Freeform ...... 311 Animal Planet ...... 282 Discovery Family Channel ...... 294 OWN (Oprah Winfrey Network) ...... 279 AXS TV (HD only)1 ...... 340 Discovery Life ...... 261 TLC ...... 280

GREAT ENTERTAINMENT PACKAGE

Comedy Central ...... 249 MTV ...... 331 Nickelodeon/Nick at Nite (East) ...... 299 VH1 ...... 335 Lifetime ...... 252 MTV2 ...... 332 Nickelodeon/Nick at Nite (West) ...... 300

FACTS & FANTASY PACKAGE

E! ...... 236 Syfy ...... 244 truTV ...... 246

BUSINESS NETWORKS PACKAGE

Bloomberg TV ...... 353 FOX Business Network ...... 359 FOX News Channel ...... 360 MSNBC ...... 356 CNBC ...... 355

ADVENTURE PACKAGE

Cooking Channel ...... 232 Nat Geo WILD ...... 283 National Geographic ...... 276 Outdoor Channel ...... 606 DIY Network ...... 230

MUSIC EXTRA PACKAGE

CMT ...... 327 Fuse ...... 339 Great American Country (GAC) ...... 326 Spike ...... 241

EDUCATION PACKAGE

fyi, HD ...... 266 HISTORY ...... 269 Science ...... 284 Viceland ...... 271

: To access DIRECTV HD programming, HD Access fee, DIRECTV HD equipment and HD television required.

29 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE 5.21.17

PREMIUM CHANNELS

CINEMAX® AND HBO® PACKAGE HBO Comedy (HD only)1 ...... 506 SHOWTIME BEYOND (HD only)1 ...... 550 STARZ ENCORE Westerns ...... 538 CINEMÁX (HD only)1 ...... 523 HBO Family East ...... 507 SHOWTIME EXTREME ...... 549 STARZ East ...... 525 CINEMAX East ...... 515 HBO Family West ...... 508 SHOWTIME NEXT (HD only)1 ...... 551 STARZ West ...... 526 CINEMAX West ...... 516 HBO Latino2 ...... 511 SHOWTIME SHOWCASE ...... 548 STARZ Comedy (HD only)1 ...... 528 5StarMAX (HD only)1 ...... 520 HBO Signature ...... 503 SHOWTIME WOMEN (HD only)1 ...... 552 STARZ Edge1 ...... 529 ActionMAX (HD only)1 ...... 519 HBO Zone (HD only)1 ...... 509 SundanceTV ...... 557 STARZ In Black1 ...... 530 1 ® 1 MoreMAX (HD only) ...... 517 SHOWTIME® UNLIMITED PACKAGE STARZ SUPER PACK PACKAGE STARZ Kids & Family (HD only) ...... 527 MovieMAX (HD only)1 ...... 521 FLIX ...... 556 STARZ ENCORE ...... 535 SundanceTV ...... 557 ThrillerMAX (HD only)1 ...... 522 THE MOVIE CHANNEL EAST ...... 553 STARZ ENCORE West ...... 536 STARZ ENCORE® PACKAGE OPTIONS SundanceTV ...... 557 THE MOVIE CHANNEL WEST ...... 554 STARZ ENCORE Action ...... 541 STARZ ENCORE + 6 Themes (7 channels) HBO East ...... 501 THE MOVIE CHANNEL XTRA EAST (HD only)1 ...... 555 STARZ ENCORE Black ...... 540 STARZ ENCORE + 3 Themes (4 channels) HBO West ...... 504 SHOWTIME EAST ...... 545 STARZ ENCORE Classic ...... 537 STARZ ENCORE + 1 Theme (2 channels) HBO2 East ...... 502 SHOWTIME WEST ...... 546 STARZ ENCORE Family ...... 542 STARZ ENCORE West HBO2 West ...... 505 SHOWTIME 2 ...... 547 STARZ ENCORE Suspense ...... 539

EN ESPAÑOL A LA CARTE PACKAGE

ATRES SERIES ...... 420 De Película ...... 451 Multimedios ...... 412 TV Venezuela ...... 409 Azteca ...... 441 De Película Clásico ...... 452 Nat Geo Mundo ...... 435 TVE ...... 460 Bandamax ...... 433 Discovery En Español ...... 413 NTN24 ...... 418 TyC Sports ...... 469 beIN SPORTS en español ...... 467 Discovery Familia ...... 436 Nuestra Tele ...... 416 UniMás ...... 408 Canal 22 Internacional ...... 446 Ecuador TV ...... 457 Pasiones ...... 444 UNIVERSO ...... 410 CANAL ONCE ...... 447 Ecuavisa Internacional ...... 438 Perú Mágico ...... 431 Univision (Este) ...... 402 Caracol TV...... 417 ESPN Deportes ...... 466 SUR Perú ...... 439 Univision (Oeste) ...... 403 Centroamérica TV ...... 428 Estrella TV ...... 442 TeleCentro ...... 429 Univision Deportes Network ...... 464 Cine Estelar ...... 422 FOROtv ...... 453 Telefe ...... 411 Univision tlnovelas ...... 454 Cine Mexicano ...... 462 FOXlife ...... 421 Telemundo (Este) ...... 406 VideoRola ...... 415 Cine Nostalgia ...... 424 GolTV ...... 468 Telemundo (Oeste) ...... 407 ViendoMovies ...... 450 Cine Sony ...... 449 ¡HOLA! TV ...... 430 Televisión Dominicana ...... 434 WAPA América ...... 414 Cinelatino ...... 423 IVC Net ...... 427 Tr3s ...... 445 ZooMoo ...... 432 CNN En Español ...... 419 MegaTV ...... 405 TV Chile ...... 437

AMÉRICAS PLUS™

Caracol TV...... 417 Ecuador TV ...... 457 TeleCentro ...... 429 UniMás ...... 408 Cine Estelar ...... 422 Ecuavisa Internacional ...... 438 Telefe ...... 411 UNIVERSO ...... 410 Cine Nostalgia ...... 424 IVC Net ...... 427 Telemundo (Este) ...... 406 ViendoMovies ...... 450 Cinelatino ...... 423 ¡HOLA! TV ...... 430 Telemundo (Oeste) ...... 407 WAPA América ...... 414 De Película ...... 451 MegaTV ...... 405 Televisión Dominicana ...... 434 De Película Clásico ...... 452 Nuestra Tele ...... 416 TVE ...... 460 Discovery En Español ...... 413 Perú Mágico ...... 431 TV Chile ...... 437 Discovery Familia ...... 436 SUR Perú ...... 439 TV Venezuela ...... 409

MÉXICO PLUS™

Azteca ...... 441 De Película ...... 451 Multimedios ...... 412 UniMás ...... 408 Bandamax ...... 433 De Película Clásico ...... 452 TeleCentro ...... 429 UNIVERSO ...... 410 Canal 22 Internacional ...... 446 Discovery En Español ...... 413 Telemundo (Este) ...... 406 ViendoMovies ...... 450 Cine Estelar ...... 422 Discovery Familia ...... 436 Telemundo (Oeste) ...... 407 Cine Mexicano ...... 462 Estrella TV ...... 442 Televisión Dominicana ...... 434 Cine Nostalgia ...... 424 MegaTV ...... 405 Tr3s ...... 445

: To access DIRECTV HD programming, HD Access fee, DIRECTV HD equipment and HD television required.

30 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE 5.21.17

MAS MÉXICO

ATRES SERIES ...... 420 EVINE ...... 316 JBS1 ...... 388 Telemundo (Oeste) ...... 407 Azteca ...... 441 EWTN ...... 370 Jewelry Television ...... 313 Tr3s ...... 445 AXS TV (Solo HD)1 HD ...... 340 FOX Deportes ...... 465 Jewish Life Television1 ...... 366 Trinity Broadcasting Network (TBN) ...... 372 BYUtv ...... 374 FOXlife ...... 421 Link TV ...... 375 UniMás ...... 408 Canal 22 Internacional ...... 446 Free Speech TV1 ...... 348 Multimedios ...... 412 UNIVERSO ...... 410 CANAL ONCE ...... 447 Galavisión ...... 404 NASA TV1 ...... 352 Univision (Este) ...... 402 Cine Estelar ...... 422 GEB America1 ...... 363 Nat Geo Mundo ...... 435 Univision (Oeste) ...... 403 Cine Nostalgia ...... 424 GOD TV1 ...... 365 NRB ...... 378 Univision Deportes Network ...... 464 C-SPAN ...... 350 Hillsong Channel ...... 371 Pasiones ...... 444 UP ...... 338 C-SPAN2 ...... 351 History En Español...... 443 QVC ...... 317 WAPA América ...... 414 CTN ...... 376 HITN TV...... 461 QVC2 ...... 76 Daystar ...... 369 Hope Channel1 ...... 368 TCT Network...... 377 ESPN Deportes ...... 466 HSN ...... 240 Telemundo (Este) ...... 406

STANDALONE AND BUNDLED SERVICES

A&E ...... 265 Disney Channel (East) ...... 290 HGTV ...... 229 Sprout3 ...... 295 HISTORY ...... 269 Disney Channel (West)...... 291 Travel Channel ...... 277 TCM ...... 256 OWN (Oprah Winfrey Network) ...... 279 Disney XD ...... 292 Logo ...... 272 Tennis Channel ...... 217 BBC America ...... 264 ESPN Deportes ...... 432 MLB Network ...... 213 TV Land ...... 304 BTN ...... 610 FOX News Channel ...... 360 NHL Network ...... 215 TVG ...... 602 BET ...... 329 FOX Soccer Plus (Games only) ...... 621 NBA TV ...... 216 Hallmark Channel ...... 312 GSN ...... 233 FOX Sports 1 ...... 219 NBC Sports Network ...... 603 LMN ...... 253 Bravo ...... 237 FOX Sports 2 ...... 618 NFL Network ...... 212 WGN America ...... 307 IFC ...... 559 FX ...... 248 SEC Network ...... 611 WE tv ...... 260 FX Movie Channel ...... 258 SundanceTV ...... 557 C-SPAN ...... 350 Golf Channel ...... 218 TeenNick ...... 303 C-SPAN2 ...... 351 GolTV ...... 426 Nicktoons ...... 302 CBS Sports Network ...... 221 Food Network ...... 231 Nick Jr...... 301

REGIONAL SPORTS NETWORKS

Altitude Sports ...... 681 Longhorn Network1 ...... 677 SEC Network ...... 611 Spectrum SportsNet ...... 691 Comcast SportsNet California ...... 698 MSG ...... 634 SNY ...... 639 YES Network4 ...... 631 Comcast SportsNet Chicago ...... 665 MSG+ ...... 635 SportsTime Ohio ...... 662 Fox Sports Southeast ...... 649 ROOT SPORTS Southwest ...... 674 Spectrum Deportes ...... 470

PLUS In-Market Regional Sports Networks, where available.

INTERNATIONAL PROGRAMMING

AMÉRICAS PLUS™...... 405, 406, 408-411, 413-417, DIRECTV® DEPORTES 426, 427, 432, 455 MandarinDirect™ III ...... 2050-2052, 2054-2057, BONUS CHANNELS included w/ all 422-424, 429, 431, 434, EN ESPAÑOL A La Carte Package ...... 1, 234, 403-405, 419, MÉXICO PLUS™ ...... 405, 406, 408, 410, 412, 413, 415, 420, 422, international packages: 2 436-439, 450-452, 457 422-424, 426-429, 431, 432-439, 424, 429, 433, 434, 436, 441, 445, 446, 450-452 CGTN ...... 2119 1 Azteca ...... 441 441, 443-447, 450-455, 460, 624 RTR-Planeta ...... 2141 Arirang TV ...... 2095 ChineseDirect™ ...... 213, 216, 620, 2050, FilipinoDirect™ ...... 2060-2071 RussianDirect™ ...... 2140, 2142-2145 2101-2105, 2108, Galavisión and Univision ...... 404 and 402 RussianDirect™ II ...... 2140-2148 2109, 2113, 2119 KoreanDirect™ ...... 2080-2090, 2092, 2093 TFCDirect™ ...... 2060, 2062-2068, 2070 VietDirect™ Plus ...... 2072-2079

Some channels may require a DIRECTV Multi-Satellite System.

: To access DIRECTV HD programming, HD Access fee, DIRECTV HD equipment and HD television required.

1 This channel requires HD equipment and Advanced Receiver-HD. Please call 1-800-531-5000 for more information. 2 This channel requires a DIRECTV Multi-Satellite System. Please call 1-800-531-5000 for more information. 3 Available in HD starting June 30, 2017. 4 YES Network available as a local regional sports network package in CT, NY and in parts of NJ and PA as determined by ZIP code. Portions of YES Network programming available in SPORTS PACK premium package in the remainder of DIRECTV service areas.

31 DIRECTV Hospitality & Institutions Packages CHANNEL LINEUPS EFFECTIVE 5.21.17

SONICTAP® MUSIC CHANNELS

Alternative: Coffeehouse Rock ...... 848 Instrumental: Beautiful Instrumentals ...... 820 Pop/Adult: Today’s Hits ...... 816 SonicTap: Music of the Americas ...... 872 Alternative: Flashback/New Wave ...... 839 International: Reggae ...... 863 PUMP! ...... 9566 SonicTap: Regional Mexican ...... 873 Bluegrass ...... 812 Irish ...... 9565 Rat Pack ...... 9561 SonicTap: Rock en Español ...... 878 Classic Rock: Classic Hits Blend ...... 837 Italian Bistro Blend ...... 9569 Religious: Gospel Glory ...... 827 SonicTap: Salsa ...... 874 Classic Rock Workout ...... 9570 Italian Contemporary ...... 9573 Religious: Hallelujah ...... 828 Specialty: 8-Tracks ...... 840 Classical: Light Classical ...... 866 Jazz ...... 9572 Religious: The Spirit ...... 826 Specialty: Be-Tween ...... 867 Classical: Symphonic ...... 864 Jazz: Big Band/Swing ...... 801 Rock: Adult Alternative ...... 832 Specialty: Blues ...... 854 Country: Hit Country ...... 809 Jazz: Classic Jazz Vocal Band...... 850 Rock: Alternative ...... 834 Specialty: The Playground ...... 868 Country: Honky Tonk Tavern ...... 811 Jazz: Smooth Jazz ...... 851 Rock: Classic Rock ...... 833 Standards: Show Tunes ...... 823 Country: Modern Country ...... 814 Latin: Bailamos! ...... 869 Rock: College Rock ...... 831 Standards: Silver Screen ...... 822 Country: Red, Rock and Blues...... 810 Metro Blend ...... 9568 Rock: Full Metal Jacket ...... 830 Standards: Singers-Songwriters ...... 836 Country: Traditional Country ...... 808 Modern Workout ...... 9571 Rock: Hair Guitar ...... 829 Tranquility ...... 9560 Dance ...... 859 Oldies: 60’s Revolution ...... 803 Rock: Ink’d ...... 835 Urban: Classic R&B ...... 842 Dance: Retro Disco...... 845 Oldies: 70’s Hits ...... 804 Rock: Reality Bites ...... 838 Urban: Hot Jamz (Hip Hop) ...... 825 Dance: SubTerranean ...... 858 Oldies: 80’s Hits ...... 805 Rock: Soft Hits ...... 849 Urban: Hype† ...... 847 Familiar Favorites ...... 9564 Oldies: Malt Shop Oldies ...... 802 Rock: Spike† ...... 841 Urban: Old School Funk ...... 844 Folk Rock ...... 813 Piano ...... 9574 SonicTap: Carnaval Brasileiro ...... 877 Urban: Silky Soul ...... 843 Great Standards ...... 9562 Pop/Adult Contemporary: 90’s Hits ...... 806 SonicTap: Fiesta Tropical ...... 870 Urban: The Boombox† ...... 846 Groove Lounge ...... 9563 Pop/Adult Contemporary: Adult Contemporary ...... 821 SonicTap: Hurbano ...... 875 Health & Fitness: New Age ...... 856 Pop/Adult Contemporary: Hottest Hits ...... 818 SonicTap: Latin Hits ...... 871 Health & Fitness: Zen ...... 857 Pop/Adult Contemporary: Love Songs ...... 819 SonicTap: Latin Jazz ...... 879 Holiday & Happenings ...... 9567 Pop/Adult Contemporary: Y2K Hits ...... 817 SonicTap: Mariachi ...... 876 †Contains explicit lyrics.

32 COMMERCIAL Special Offers and Promotions 4K Ultra HD & NFL SUNDAY TICKET

Catch live sports and much more in 4K!

DIRECTV, the leader in 4K Ultra HD, brings customers the fi rst full-time channel in the U.S. in lifelike clarity, richer colors and virtually four times the resolution of HD.*

DIRECTV Delivers Live Sports in 4K: Only DIRECTV brings you the most live sports in 4K Ultra HD.

Full-Time 4K Ultra HD Channel: DIRECTV is the only U.S. pay TV provider to bring you a channel with Ultra HD around the clock.

Best Picture Format: 4K Ultra HD gives you the industry’s best picture format, with virtually 4X the resolution of HD.*

*Limited programming available. 4K equipment, subscription to either COMMERCIAL XTRA PACK, COMMERCIAL CHOICE PLUS, COMERCIAL MÁS ULTRA PACK or BUSINESS XTRA PACK, 4K account authorization and professional installation required. Other conditions apply.

Get EVERY LIVE GAME, EVERY SUNDAY, all in HD.1 2017 OFFER $ 60 PACKAGES 291 starting at 1 ¾ All live out-of-market games every Sunday in HD. 5-PAY OPTION (BASED ON FCO 1-50) ¾ Get the biggest selection of live NFL games SEE PAGE 46 FOR FULL PRICING available anywhere, only from DIRECTV.

¾ Draw in more football fans by showing every live out-of-market game. Now, customers can watch all of their favorite teams. No matter where they live.

¾ Free Promotional Kit and enrollment in MVP program. Brand your business as the ultimate sports destination with on-premise materials, including banners, coasters and more. Plus, have your location listed on our Sports Bar Finder app to help sports fans fi nd your bar.

¾ GAME MIX ¾ RED ZONE CHANNEL® ¾ EXCLUSIVE DIRECTV Watch up to four or eight games Never miss a play inside the 20, FANTASY ZONE™ CHANNEL at the same time, live on your TV, all on one channel, all in HD. Live channel dedicated to fantasy football. complete with scores and Only available in HD. Get real-time stats and player scoring game clocks.2 Only available in HD. from around the league on one channel. Only available in HD.

$ 1-Pay. For new Public Viewing customers with 2017 NFL SUNDAY TICKET for Small Bars is only 599 an FCO 1–100 and 4 receivers or fewer.

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 34 Sports Packages & Profi t Calculator

® OFFER PACKAGES $ 25 Catch all the action with MLB EXTRA INNINGS starting at 674 1-PAY OPTION (BASED ON FCO 1-50) ¾ 1 Up to 90 out-of-market MLB games a week. SEE PAGE 46 FOR FULL PRICING ¾ Up to 99% of these games available in HD each week.2 ¾ G ame Mix – Preview up to eight games at the same time, live on your TV.3 Only available in HD. ¾ In-market games will be shown on your Regional Sports Network (RSN) or a local channel.

SUBSCRIPTIONS $ 00 ESPN College Extra starting at 235 3 INSTALLMENTS (BASED ON FCO 1-100) ¾ Catch over 500 live events featuring matchups from top conferences, including college football, SEE PAGE 46 FOR FULL PRICING basketball, baseball and more! ¾ Includes ESPN Buzzer Beater, ESPN Goal Line and ESPN Bases Loaded!

Actual number of games varies by market. Blackout rules and other conditions apply to all sports programming. Games telecast locally may be included in ESPN College Extra.

Score More Business

The PROFIT CALCULATOR is a game changer! This dynamic sales tool makes it easy to calculate and show customers how much revenue and profi t they can make with NFL SUNDAY TICKET and other premium sports packages.

¾ Enter a few metrics about your customer’s business into the calculator fi elds. ¾ Calculate and show your customer how much revenue and profi t they can make. ¾ Create a convincing presentation on the investment value that no one can say no to. Access the Profi t Calculators from the Dealer Center, Agent Answer Center or the MVP.com website.

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 35 MVP Marketing Program & DIRECTV Tablet App

Drive your customer’s business with exclusive marketing tools

The DIRECTV MVP Marketing Program off ers turnkey solutions to build customer awareness. A variety of tools helps diff erentiate your customer’s business by promoting the features and benefi ts of DIRECTV.

directvmvp.com – Customized Advertising & Merchandise Site Brand your customer’s business a DIRECTV Sports Headquarters!

¾ Customizable advertising and on-premise materials including banners, posters, coasters and more. ¾ Bar and restaurant customers receive 200 credits at activation and can accrue extra credits by adding more sports packaging. ¾ All premium sports packages range in credits from 150-200. “My MVP” section dedicated to your customers! ¾ Update Sports Bar Finder App profi le. ¾ Track merchandise transactions. ¾ View available credits and active sports subscriptions. ¾ Add social media. ¾ Manage customizable calendar and update sports-team preferences.

¾ On-Premise Sports Kits Pack the house with FREE on-premise material, including banners, posters and more, to draw in bigger crowds and more business. Kits available for the following sports packages: NFL SUNDAY TICKET, NHL® Center Ice,® NBA LEAGUE PASS, MLB EXTRA INNINGS® and ESPN College Extra.

¾ Sports Bar Finder App1 This convenient app, available for iPhone® and Android,™ helps patrons fi nd a sports bar that off ers the game they are looking for! Sports bars can update their business profi les on directvmvp.com, providing patrons with the most up-to-date events, information and photos. Patrons can now see Yelp ratings, customer reviews and more.

¾ Weekly Sports Schedules Customers get access to the latest matchups and programming on DIRECTV so they can drive traﬃ c with the most popular sporting events and shows. Available via email or on the directvmvp.com site.

The DIRECTV Tablet App is now available for both iOS and Android! For Public, Business and Private Viewing customers

The DIRECTV Tablet App gives customers control of all their DIRECTV® Receivers! ¾ Quickly identify receivers with custom names. ¾ See what’s playing on all your TVs from one screen. ¾ Channel surf using the DIRECTV programming guide. ¾ View all current and upcoming sports schedules. ¾ Ability to group receivers in order to change multiple TVs at once (Android-only at this time) ¾ Requirements: ✓ Internet connectivity required (Wireless Router and DIRECTV Ethernet to Coax Adapter). Download the app from the Apple App Store or Google Play Store. Register your DIRECTV Business Account on directv.com/register. In the “Enter your last name” fi eld, enter your business name exactly as it appears on your DIRECTV account. The email address and password you provided will be used to activate your DIRECTV Tablet App.

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 36 Business Types and Eligibility

PUBLIC VIEWING: BARS, LOUNGES, RESTAURANTS, CASINOS, COFFEE SHOPS

QUALIFICATIONS WHY THEY NEED DIRECTV FOR ELIGIBILITY Turn customers into regulars ¾ Television viewing ¾ 93% of bar and restaurant subscribers agree accessible to the that adding DIRECTV to their business has general public been a good decision^

¾ Main source of revenue ¾ 90% of bar and restaurant subscribers rate from the sale of food DIRECTV good, very good or excellent for and beverages for off ering high-quality entertainment^ immediate consumption ¾ 88% of bar and restaurant subscribers ¾ No admission fee rate DIRECTV good, very good or excellent for its ability to provide a more enjoyable experience for customers^

BUSINESS VIEWING: AUTO SHOPS, HEALTH CLUBS, BANKS, SALONS, WAITING AREAS

QUALIFICATIONS WHY THEY NEED DIRECTV FOR ELIGIBILITY Help reduce perceived wait times

¾ Television viewing ¾ 91% of business viewing subscribers rate accessible to the DIRECTV good, very good or excellent for general public providing reliable service°

¾ Main source of ¾ 90% of business viewing subscribers that revenue from the sale play SonicTap® for customers rate SonicTap® of goods, services and good, very good or excellent for creating a experiences pleasant atmosphere°

¾ Watching sports, news or entertainment is a great way for customers to pass the time

¾ DIRECTV helps to diff erentiate your business

PRIVATE VIEWING: PRIVATE OFFICES, CONFERENCE ROOMS, EMPLOYEE BREAK ROOMS

Anderson Cooper on AC360° QUALIFICATIONS WHY THEY NEED DIRECTV on FOR ELIGIBILITY Keep employees connected

¾ Television viewing ¾ 93% of private viewing subscribers agree accessible only to that adding DIRECTV to their business has employees been a good decision°

¾ Gives employees round-the-clock access to news and entertainment

^Based on a February 2017 national survey of bar and restaurant subscribers who expressed an opinion. °Based on a February 2017 national survey of business viewing subscribers who expressed an opinion.

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 37 Public Viewing Packages

BUSINESS COMMERCIAL BEST COMMERCIAL SELECT™ PACK ENTERTAINMENT PACK VALUE! XTRA™ PACK Over 85 Channels Over 100 Channels Over 180 Channels

REGULAR PRICE (Customer rolls to $ 99 $ 99 $ 49 the then-current MO. MO. MO. retail rate aft er 61 102 151 the expiration For EVO (Estimated Viewing Occupancy) 1-100 For EVO (Estimated Viewing Occupancy) 1-100 of promotional credits)

$ For 12 months $ For 12 months For 3 mos. – 27.00/mo.: – 25.00/mo.: $ – $5.00/mo.: For 24 months with – $5.00/mo.: For 24 months with – 106.50/mo.: For 3 months with Auto Auto Bill Pay Auto Bill Pay – $5.00/mo.: For 24 months $ 99 Bill Pay and with Auto Bill Pay MO. 24-month 39 agreement PROMOTIONAL OR OFFER $ 99 $ 99 For 12 mos. MO. MO. $ 29 72 – 60.50/mo.: For 12 months with Auto For 12 months with Auto Bill Pay For 12 months with Auto Bill Pay – $5.00/mo.: For 24 months $ 99 Bill Pay and and 24-month agreement and 24-month agreement with Auto Bill Pay MO. 24-month 85 agreement OR 2-YEAR PACKAGE OFFER 2-YEAR – $60.50/mo.: For 24 months OFFER WITH $ $ 99 NFL SUNDAY – 5.00/mo.: For 24 months with Auto Bill Pay MO. TICKET 85 For 24 mos. with Auto Bill Pay and 2017 & 2018 NFL SUNDAY TICKET subscription

HD ACCESS INCLUDED! PREMIUMS/ ADVANCED

SERVICES ® $ FIRST 3 MONTHS ON US: SonicTap SAVE OVER 110 MUSIC CHANNELS Aft er 3 mos., services continue at then-prevailing rate (currently $37.99/mo.) unless changed/canceled.

HARDWARE UP TO 4 HD RECEIVERS INCLUDED Cost for each additional receiver: HD $99

STANDARD STANDARD PROFESSIONAL INSTALLATION INCLUDED INSTALLATION Applicable use tax adjustment may apply on retail value of installation.

RECEIVER $15/MO. FOR EACH RECEIVER FEES

REGIONAL Regional Sports Network (RSN) fee may apply. SPORTS $ NETWORK N/A RSN: 10.99/mo. FEES RSN + Collegiate-in-Market (SEC, Big Ten, Longhorn): $24.99/mo.

ALL PRICES INCLUDE LOCAL CHANNELS, WHERE AVAILABLE

NO-CONTRACT OPTION ¾ Retail Pricing Only ¾ Up to 2 HD Receivers Included ¾ Standard Installation Receiver and Regional Sports fees may apply. (1 HD Receiver for SonicTap® Audio only) Fee of $199

ALL DIRECTV OFFERS REQUIRE 24-MO. TV AGREEMENT. EARLY CANCELLATION FEE OF $40/MO. FOR EACH MONTH REMAINING ON AGMT. ADD’L FEES APPLY. New approved commercial customers only. Credit card req’d (except MA & PA). Pricing based on Estimated Viewing Occupancy (EVO) for select packages.

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 38 Public Viewing Packages

BUSINESS SELECT™ PACK COMMERCIAL CHOICE® COMMERCIAL CHOICE® PLUS Over 85 Channels Over 120 Channels Over 130 Channels $ 99 For EVO (Estimated Viewing Occupancy) 1-50 74 MO. N/A $ 99 For EVO 51–100 REGULAR 87 MO. N/A PRICE $ 99 For EVO 101–150 $ 99 For EVO 101–150 103 MO. 314 MO. (Customer rolls to $ 99 For EVO 151–200 $ 99 For EVO 151–200 124 MO. 383 MO. the then-current $ 99 retail rate after $ 99 For EVO 201–500 $ 99 For EVO 201–500 MO. 145 MO. 446 MO. the expiration 61 $ 99 For EVO 501–1,000 $ 99 For EVO 501–1,000 of promotional 171 MO. 487 MO. credits) $ 99 For EVO 1,001–2,000 $ 99 For EVO 1,001–2,000 211 MO. 512 MO. $ 99 For EVO 2,001+ $ 99 For EVO 2,001+ 237 MO. 553 MO. – $27.00/mo.: For 12 months – $10.00/mo.: For 12 months – $85.00/mo.: For 12 months – $5.00/mo.: For 24 months with Auto Bill Pay – $5.00/mo.: For 24 months with Auto Bill Pay – $5.00/mo.: For 24 months with Auto Bill Pay Starting at Starting at PROMOTIONAL OFFER $ 99 $ 99 $ 99 29 MO. 59 MO. 224 MO. For 12 months with Auto Bill Pay For 12 months with Auto Bill Pay For 12 months with Auto Bill Pay and 24-month agreement and 24-month agreement and 24-month agreement OR 2-YEAR PACKAGE OFFER 2-YEAR – $50.00/mo.: For 24 months Starting at OFFER WITH – $5.00/mo.: For 24 months $ 99 NFL SUNDAY with Auto Bill Pay MO. TICKET 259 For 24 mos. with Auto Bill Pay and 2017 & 2018 NFL SUNDAY TICKET subscription

PREMIUMS/ HD ACCESS INCLUDED! ADVANCED SERVICES SonicTap® SAVE OVER $110 FIRST 3 MONTHS ON US: MUSIC CHANNELS After 3 mos., services continue at then-prevailing rate (currently $37.99/mo.) unless changed/canceled.

HARDWARE UP TO 4 HD RECEIVERS INCLUDED Cost for each additional receiver: HD $99 STANDARD STANDARD PROFESSIONAL INSTALLATION INCLUDED INSTALLATION Applicable use tax adjustment may apply on retail value of installation. RECEIVER FEES $15/MO. FOR EACH RECEIVER $30/MO. FLAT RATE FOR RECEIVERS $90/MO. FLAT RATE FOR RECEIVERS

REGIONAL Regional Sports Network (RSN) fee may apply. SPORTS N/A RSN: $10.99/mo. NETWORK FEES RSN + Collegiate-in-Market (SEC, Big Ten, Longhorn): $24.99/mo. ALL PRICES INCLUDE LOCAL CHANNELS, WHERE AVAILABLE

NO-CONTRACT OPTION ¾ Retail Pricing Only ¾ Up to 2 HD Receivers Included ¾ Standard Installation Receiver and Regional Sports fees may apply. (1 HD Receiver for SonicTap® Audio only) Fee of $199 ALL DIRECTV OFFERS REQUIRE 24-MO. TV AGREEMENT. EARLY CANCELLATION FEE OF $40/MO. FOR EACH MONTH REMAINING ON AGMT. ADD’L FEES APPLY. New approved commercial customers only. Credit card req’d (except MA & PA). Pricing based on Estimated Viewing Occupancy (EVO) for select packages. Public Viewing Channel Lineups

BUSINESS SELECT™ PACK

A&E ...... 265 C-SPAN ...... 350 Galavisión ...... 404 MSNBC ...... 356 TeenNick ...... 303 AMC ...... 254 C-SPAN2 ...... 351 GEB America1 ...... 363 MTV ...... 331 TLC ...... 280 America's Auction Network...... 324 CTN ...... 376 GEM Shopping Network ...... 228 MTV2 ...... 332 TNT ...... 245 Animal Planet ...... 282 Daystar ...... 369 GOD TV1...... 365 NASA TV1 ...... 352 Trinity Broadcasting Network (TBN) ...... 372 Aqui2 ...... 401 DIRECTV CINEMA® Screening Room ...... 125 Hallmark Channel ...... 312 National Geographic ...... 276 truTV ...... 246 AUDIENCE® ...... 239 Discovery ...... 278 Hallmark Movies & Mysteries (HD only)1 ... 565 Nick Jr...... 301 TV Land ...... 304 AXS TV (HD only)1 ...... 340 Disney Channel (East) ...... 290 HGTV ...... 229 Nickelodeon/Nick at Nite (East) ...... 299 Univision East...... 402 BabyFirst TV1 ...... 293 Disney Channel (West)...... 291 Hillsong Channel ...... 371 Nickelodeon/Nick at Nite (West) ...... 300 Uplift1 ...... 379 BBC America ...... 264 Disney Junior ...... 289 HISTORY ...... 269 NRB ...... 378 USA Network ...... 242 BET ...... 329 Disney XD ...... 292 HITN TV2 ...... 461 OAN ...... 347 Velocity (HD only)1 ...... 281 Bloomberg TV ...... 353 E! ...... 236 HLN ...... 204 Ovation ...... 274 VH1 ...... 335 Bravo ...... 237 Enlace2 ...... 448 HSN ...... 240 Pursuit Channel (HD only)1 ...... 604 Viceland ...... 271 BYUtv ...... 374 EVINE ...... 73, 316 Hope Channel1 ...... 368 QVC ...... 317 WE tv ...... 260 CANAL ONCE2 ...... 447 EWTN ...... 370 IMPACT1 ...... 380 QVC2 ...... 315 WeatherNation ...... 361 Cartoon Network (East) ...... 296 Food Network ...... 231 INSP ...... 364 ReelzChannel ...... 238 The Word Network ...... 373 Cartoon Network (West) ...... 297 FOX Business Network ...... 359 Investigation Discovery ...... 285 RFD-TV ...... 345 World Harvest Television (WHT) ...... 367 Celebrity Shopping Network ...... 95, 223 FOX News Channel ...... 360 JBS1 ...... 388 Spike ...... 241 PLUS Local Channels where available.3 CMT ...... 327 Free Speech TV1 ...... 348 Jewelry Television ...... 72, 313 Syfy ...... 244 CNBC ...... 355 Freeform ...... 311 Jewish Life Television1 ...... 366 TBS ...... 247 CNN ...... 202 FX ...... 248 Lifetime ...... 252 TCM ...... 256 Comedy Central ...... 249 FXX ...... 259 Link TV ...... 375 TCT Network...... 377

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 39 Public Viewing Channel Lineups

COMMERCIAL CHOICE® Includes most channels shown in BUSINESS SELECT, plus the channels shown in bold

A&E ...... 265 CNBC ...... 355 FOX Sports 2 ...... 618 INSP ...... 364 Nickelodeon/Nick at Nite (East) ... 299 TLC ...... 280 America’s Auction Network ...... 324 CNBC World ...... 357 Free Speech TV1 ...... 348 Investigation Discovery ...... 285 Nickelodeon/Nick at Nite (West) ...... 300 TNT ...... 245 AMC ...... 254 CNN ...... 202 Freeform ...... 311 JBS1 ...... 388 Nicktoons...... 302 Travel Channel ...... 277 American Heroes Channel ...... 287 Comedy Central ...... 249 Fuse ...... 339 Jewelry Television ...... 72, 313 NRB ...... 378 Trinity Broadcasting Network (TBN) ....372 Animal Planet ...... 282 Cooking Channel ...... 232 FX ...... 248 Jewish Life Television1 ...... 366 OWN (Oprah Winfrey Network) .. 279 truTV ...... 246 AUDIENCE® ...... 239 C-SPAN ...... 350 FXX ...... 259 Lifetime ...... 252 Outdoor Channel ...... 606 TV Land ...... 304 AXS TV (HD only)1 ...... 340 C-SPAN2 ...... 351 fyi, ...... 266 Link TV ...... 375 Ovation ...... 274 TV One ...... 328 BabyFirstTV1 ...... 293 CTN ...... 376 Galavisión ...... 404 Logo ...... 272 Oxygen ...... 251 TVG ...... 602 BBC America ...... 264 Daystar ...... 369 GEB America1 ...... 363 MLB Network ...... 213 POP ...... 273 Univision East ...... 402 beIN SPORTS ...... 620 Destination America ...... 286 GOD TV1...... 365 MSNBC ...... 356 QVC ...... 317 UP ...... 338 BET ...... 329 Discovery ...... 278 Great American Country (GAC) ...... 326 MTV ...... 331 QVC2 ...... 315 Uplift1 ...... 379 Bloomberg TV ...... 353 Discovery Family Channel ...... 294 GSN ...... 233 MTV2 ...... 332 ReelzChannel ...... 238 USA Network ...... 242 Boomerang ...... 298 Discovery Life ...... 261 Hallmark Channel ...... 312 MTV Classic ...... 336 RFD-TV ...... 345 Velocity (HD only)1 ...... 281 Bravo ...... 237 DIY Network ...... 230 HGTV ...... 229 NASA TV1 ...... 352 Science ...... 284 VH1 ...... 335 BYUtv ...... 374 E! ...... 236 Hillsong Channel ...... 371 Nat Geo WILD ...... 283 Spike ...... 241 Viceland ...... 271 CANAL ONCE2 ...... 447 Enlace2 ...... 448 HISTORY ...... 269 National Geographic ...... 276 Sportsman Channel ...... 605 The Weather Channel ...... 362 Cartoon Network (East) ...... 296 EWTN ...... 370 HITN TV2 ...... 461 NBA TV ...... 216 Syfy ...... 244 WeatherNation ...... 361 Cartoon Network (West) ...... 297 Food Network ...... 231 HLN ...... 204 NBC Sports Network ...... 220 TBS ...... 247 WGN America ...... 307 CBS Sports Network ...... 221 FOX Business Network ...... 359 Hope Channel1 ...... 368 NFL Network ...... 212 TCM ...... 256 The Word Network ...... 373 Celebrity Shopping Network ...... 223 FOX News Channel ...... 360 HSN ...... 240 NHL Network ...... 215 TCT Network...... 377 World Harvest Television (WHT) ...... 367 CMT ...... 327 FOX Sports 1 ...... 219 IMPACT1 ...... 380 Nick Jr...... 301 TeenNick ...... 303 PLUS Local Channels where available.3

COMMERCIAL CHOICE® PLUS Includes all the channels from COMMERCIAL CHOICE® and the channels below

ESPN ...... 206 ESPN Classic ...... 614 ESPNU ...... 208 PLUS In-Market Regional Sports Networks where available. PLUS Local Channels where available.3 ESPN2 ...... 209 ESPNEWS ...... 207

COMMERCIAL ENTERTAINMENT PACK Includes most channels shown in BUSINESS SELECT, plus the channels shown in bold

A&E ...... 265 C-SPAN ...... 350 FOX News Channel ...... 360 INSP ...... 364 NRB...... 378 TV Land ...... 304 AMC ...... 254 C-SPAN2 ...... 351 FOX Sports 1 ...... 219 Investigation Discovery ...... 285 Ovation ...... 274 Univision East ...... 402 America’s Auction Network ...... 324 CTN ...... 376 Free Speech TV1...... 348 ION Television (East) ...... 305 POP...... 273 UP ...... 338 Animal Planet ...... 282 Daystar...... 369 Freeform ...... 311 ION Television (West)...... 306 Pursuit Channel (HD only)1...... 604 Uplift1 ...... 379 AUDIENCE® ...... 239 DIRECTV CINEMA® Screening Room 125 FX ...... 248 JBS1...... 388 QVC ...... 317 USA Network ...... 242 AXS TV (HD only)1 ...... 340 DIRECTV HD SPORTSMIX® Galavisión ...... 404 Jewelry Television...... 72, 313 QVC2 ...... 315 Velocity (HD only)1 ...... 281 BabyFirstTV1 ...... 293 (HD only)1 ...... 205, 600 GEB America1 ...... 363 Jewish Life Television1 ...... 366 ReelzChannel ...... 238 VH1 ...... 335 BBC America ...... 264 Discovery ...... 278 GEM Shopping Network...... 228 Lifetime ...... 252 RFD-TV...... 345 Viceland ...... 271 BET ...... 329 Disney Channel (East) ...... 290 GOD TV1 ...... `365 Link TV...... 375 Spike ...... 241 WE tv ...... 260 Bloomberg TV ...... 353 Disney Channel (West) ...... 291 GSN ...... 233 LMN ...... 253 Syfy ...... 244 The Weather Channel ...... 362 Bravo ...... 237 Disney Junior ...... 289 Hallmark Channel ...... 312 MSNBC ...... 356 TBS ...... 247 WeatherNation ...... 361 BYUtv ...... 374 Disney XD ...... 292 HGTV ...... 229 MTV ...... 331 TCM ...... 256 The Word Network ...... 373 Cartoon Network (East) ...... 296 E! ...... 236 Hillsong Channel...... 371 MTV2 ...... 332 TCT Network ...... 377 World Harvest Television (WHT) ...... 367 Cartoon Network (West)...... 297 ESPN ...... 206 HISTORY ...... 269 MTV Classic ...... 336 TeenNick ...... 303 CMT ...... 327 ESPN2 ...... 209 HITN TV2 ...... 461 NASA TV1 ...... 352 TLC ...... 280 CNBC ...... 355 EVINE ...... 73, 316 HLN ...... 204 National Geographic ...... 276 TNT ...... 245 CNBC World...... 357 EWTN ...... 370 Hope Channel1 ...... 368 Nick Jr...... 301 Travel Channel ...... 277 CNN ...... 202 Food Network ...... 231 HSN...... 240 Nickelodeon/Nick at Nite (East) .. 299 Trinity Broadcasting Network (TBN).....372 Comedy Central ...... 249 FOX Business Network ...... 359 IMPACT1 ...... 380 Nickelodeon/Nick at Nite (West)...... 300 truTV ...... 246 PLUS Local Channels where available.3

COMMERCIAL XTRA™ PACK Includes most channels shown in COMMERCIAL ENTERTAINMENT, plus the channels shown in bold

A&E ...... 265 Comedy TV (HD only)1 ...... 382 Food Network ...... 231 HSN...... 240 Nick Jr...... 301 Travel Channel ...... 277 AMC ...... 254 Cooking Channel ...... 232 FOX Business Network ...... 359 IFC ...... 333 Nickelodeon/Nick at Nite (East) .. 299 Trinity Broadcasting Network (TBN).....372 America’s Auction Network ...... 324 C-SPAN ...... 350 FOX News Channel ...... 360 IMPACT1 ...... 380 Nickelodeon/Nick at Nite (West)...... 300 truTV ...... 246 American Heroes Channel ...... 287 C-SPAN2 ...... 351 FOX Sports 1 ...... 219 INSP ...... 364 Nicktoons ...... 302 TV Land ...... 304 Animal Planet ...... 282 CTN...... 376 FOX Sports 2 ...... 618 Investigation Discovery ...... 285 NRB...... 378 TV One...... 328 ASPiRE (HD only)1 ...... 381 Daystar...... 369 Free Speech TV1...... 348 ION Television (East) ...... 305 Ovation ...... 274 UNIVERSO2 ...... 410 AUDIENCE® ...... 239 Destination America ...... 286 Freeform ...... 311 ION Television (West) ...... 306 OWN (Oprah Winfrey Network) . 279 Univision East ...... 402 AWE ...... 387 DIRECTV CINEMA® Screening Room 125 Fuse ...... 339 JBS1 ...... 388 Oxygen ...... 251 UP...... 338 AXS TV (HD only)1 ...... 340 DIRECTV HD SPORTSMIX® Fusion (HD only)1...... 342 Jewelry Television...... 72, 313 Pursuit Channel (HD only)1...... 604 Uplift1 ...... 379 BabyFirstTV1 ...... 293 (HD only)1...... 205, 600 FX ...... 248 Jewish Life Television1 ...... 366 POP ...... 273 USA Network ...... 242 BBC America ...... 264 Discovery ...... 278 FXX...... 259 Justice Central (HD only)1 ...... 383 QVC ...... 317 Velocity (HD only)1 ...... 281 BET ...... 329 Discovery Family Channel ...... 294 FX Movie Channel ...... 258 Lifetime ...... 252 QVC2 ...... 315 VH1 ...... 335 Bloomberg TV ...... 353 Discovery Life ...... 261 fyi, ...... 266 Link TV...... 375 ReelzChannel ...... 238 Viceland ...... 271 Boomerang...... 298 Disney Channel (East) ...... 290 Galavisión ...... 404 LMN ...... 253 RFD-TV...... 345 WE tv ...... 260 Bravo ...... 237 Disney Channel (West) ...... 291 GEB America1 ...... 363 Logo...... 272 Science ...... 284 The Weather Channel ...... 362 BYUtv ...... 374 Disney Junior ...... 289 GEM Shopping Network...... 228 MLB Network ...... 213 Spike ...... 241 WeatherNation ...... 361 CANAL ONCE2...... 447 Disney XD ...... 292 GOD TV1 ...... 365 MSNBC ...... 356 Sportsman Channel ...... 605 WGN America ...... 307 Cartoon Network (East) ...... 296 DIY Network ...... 230 Golf Channel ...... 218 MTV ...... 331 Sprout4 ...... 295 The Word Network ...... 373 Cartoon Network (West)...... 297 E! ...... 236 Great American Country (GAC)...... 326 MTV2 ...... 332 SundanceTV ...... 557 World Harvest Television (WHT) ...... 367 Celebrity Shopping Network...... 95, 223 El Rey4 ...... 341 GSN...... 233 MTV Classic ...... 336 Syfy ...... 244 Centric...... 330 Enlace2...... 448 Hallmark Channel ...... 312 NASA TV1 ...... 352 TBS ...... 247 Chiller ...... 257 ESPN ...... 206 HGTV ...... 229 Nat Geo WILD ...... 283 TCM ...... 256 CMT ...... 327 ESPN2 ...... 209 Hillsong Channel...... 371 National Geographic ...... 276 TCT Network ...... 377 CNBC ...... 355 ESPNEWS ...... 207 HISTORY ...... 269 NBA TV ...... 216 TeenNick ...... 303 CNBC World ...... 357 ESPNU ...... 208 HITN TV2...... 461 NBC Sports Network ...... 220 Tennis Channel ...... 217 PLUS Local Channels where available.3 CNN ...... 202 EVINE ...... 73, 316 HLN ...... 204 NFL Network ...... 212 TLC ...... 280 PLUS In-Market Regional Sports Networks Comedy Central ...... 249 EWTN ...... 370 Hope Channel1 ...... 368 NHL Network ...... 215 TNT ...... 245 where available.

SPORTS PACK Altitude Sports ...... 681 Fox Sports Southeast ...... 649 FSN North ...... 668 FSN Wisconsin ...... 669 Outdoor Channel ...... 606 Spectrum Deportes ...... 470 beIN SPORTS ...... 620 Fox Sports Sun ...... 653 FSN Ohio ...... 660 MASN ...... 640 Prime Ticket ...... 693 Spectrum SportsNet ...... 691 CBS Sports Network ...... 221 FSN Arizona ...... 686 FSN Oklahoma...... 675 MSG ...... 634 ROOT SPORTS Northwest ...... 687 SportsTime Ohio ...... 662 Comcast SportsNet Chicago ..... 665 FSN Cincinnati...... 661 FSN San Diego ...... 694 MSG+ ...... 635 ROOT SPORTS Pittsburgh ...... 659 TVG ...... 602 Comcast SportsNet Mid-Atlantic ... 642 FSN Detroit ...... 663 FSN South ...... 646 NBC Sports Bay Area ...... 696 ROOT SPORTS Rocky Mountain .. 683 YES Network5 ...... 631 Comcast SportsNet New England .. 630 FSN Florida ...... 654 FSN Southwest ...... 676 NBC Sports California ...... 698 ROOT SPORTS Southwest ...... 674 ESPN Classic ...... 614 FSN Midwest ...... 671 FSN West ...... 692 NESN ...... 628 SNY ...... 639

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 40 Business and Private Viewing Packages

COMMERCIAL BUSINESS BUSINESS BEST BUSINESS BASIC™ SELECT™ PACK ENTERTAINMENT™ PACK VALUE! XTRA PACK Over 30 Channels Over 85 Channels Over 90 Channels Over 140 Channels

REGULAR PRICE (Customer rolls to the then-current retail rate $ 99 $ 99 $ 99 $ 99 after the expiration of 24 MO. 61 MO. 81 MO. 104 MO. promotional credits)

– $27.00/mo.: For 12 months – $22.00/mo.: For 12 months – $35.00/mo.: For 12 months – $5.00/mo.: For 24 months – $5.00/mo.: For 24 months – $5.00/mo.: For 24 months with Auto Bill Pay with Auto Bill Pay with Auto Bill Pay

12-MONTH $ 99 $ 99 $ 99 $ 99 MO. MO. MO. OFFER 24 29 54 64 MO. For 12 months For 12 months with Auto Bill Pay For 12 months with Auto Bill Pay For 12 months with Auto Bill Pay with 24-month agreement and 24-month agreement and 24-month agreement and 24-month agreement

At no extra cost 2017 NFL SUNDAY TICKET

HD ACCESS INCLUDED!

PREMIUMS/ FIRST 3 MONTHS ON US: ADVANCED ¢ SonicTap® MUSIC CHANNELS SERVICES NO OFFERS SAVE OVER $110 After 3 mos., services continue at then-prevailing rate (currently $37.99/mo.) unless changed/canceled. AVAILABLE ¢ PRIVATE VIEWING ALSO INCLUDES: SAVE OVER $50 After 3 mos., services continue at then-prevailing rate (currently $19.99/mo.) unless changed/canceled.

UP TO 2 HD (4 HD) for Business Viewing RECEIVERS INCLUDED UP TO 4 HD (4 HD or 2 HD DVR) for Private Viewing HARDWARE RECEIVERS INCLUDED Cost for each additional Cost for each additional receiver: HD $99 I HD DVR $199 receiver: HD $99 DVR for Private only.

STANDARD $ Complex/custom STANDARD PROFESSIONAL INSTALLATION INCLUDED installation extra INSTALLATION 49 Applicable use tax adjustment may apply on retail value of installation.

RECEIVER FEES – ¢ 1ST–9TH RECEIVER: $7/MO. EACH ¢ 10TH–21ST RECEIVER: $4/MO. EACH ¢ 22ND+ RECEIVER: $2/MO. EACH BUSINESS VIEWING

RECEIVER FEES – ¢ $7/MO. FOR EACH RECEIVER PRIVATE VIEWING

Regional Sports Network (RSN) fee REGIONAL SPORTS may apply. NETWORK FEES N/A RSN: $5.99/mo.

ALL PRICES INCLUDE LOCAL CHANNELS, WHERE AVAILABLE

DVR SERVICE DVR Service for just $12/mo. PRIVATE VIEWING

NO-CONTRACT OPTION ¢ Retail Pricing Only ¢ Up to 2 HD Receivers Included ¢ Standard Installation Receiver and Regional Sports fees may apply. (1 HD Receiver for SonicTap® Audio only) Fee of $199

ALL DIRECTV OFFERS REQUIRE 24-MO. TV AGREEMENT. EARLY CANCELLATION FEE OF UP TO $20/MO. FOR EACH MONTH REMAINING ON AGMT. ADD’L FEES APPLY. New approved commercial customers only. Credit card req’d (except MA & PA). Pricing based on Estimated Viewing Occupancy (EVO) for select packages.

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 41 Business and Private Viewing Channel Lineups

COMMERCIAL BASIC™

AUDIENCE® ...... 239 CTN ...... 376 GOD TV1...... 365 JBS1 ...... 388 QVC2 ...... 315 PLUS Local Channels where available.3 AXS TV (HD only)1 ...... 340 Daystar ...... 369 Hillsong Channel ...... 371 Jewelry Television ...... 313 TCT Network...... 377 For Private, Business and International, BabyFirstTV1 ...... 293 Enlace2 ...... 448 HITN TV2 ...... 461 Jewish Life Television1 ...... 366 Trinity Broadcasting Network (TBN) ....372 a la carte package is not required. BYUtv ...... 374 EVINE ...... 73, 316 Hope Channel1 ...... 368 Link TV ...... 375 Uplift1 ...... 379 CANAL ONCE2 ...... 447 EWTN ...... 370 HSN ...... 240 NASA TV1 ...... 352 Velocity (HD only)1 ...... 281 C-SPAN ...... 350 Free Speech TV1 ...... 348 IMPACT1 ...... 380 NRB ...... 378 The Word Network ...... 373 C-SPAN2 ...... 351 GEB America1 ...... 363 INSP ...... 364 QVC ...... 317 World Harvest Television (WHT) ...... 367

BUSINESS SELECT™ PACK Includes most channels shown in COMMERCIAL BASIC

A&E ...... 265 CMT ...... 327 EWTN ...... 370 HITN TV2 ...... 461 Nick Jr...... 301 TLC...... 280 AMC ...... 254 CNBC ...... 355 Food Network ...... 231 HLN ...... 204 Nickelodeon/Nick at Nite (East) .. 299 TNT ...... 245 America's Auction Network...... 324 CNN ...... 202 FOX Business Network ...... 359 Hope Channel1 ...... 368 Nickelodeon/Nick at Nite (West) ...... 300 Trinity Broadcasting Network (TBN) ....372 Animal Planet ...... 282 Comedy Central ...... 249 FOX News Channel ...... 360 HSN ...... 240 NRB ...... 378 truTV ...... 246 Aqui2 ...... 401 C-SPAN ...... 350 Free Speech TV1 ...... 348 IMPACT1 ...... 380 OAN ...... 347 TV Land ...... 304 AUDIENCE® ...... 239 C-SPAN2 ...... 351 Freeform ...... 311 INSP ...... 364 Ovation ...... 274 Univision East...... 402 AXS TV (HD only)1 ...... 340 CTN ...... 376 FX ...... 248 Investigation Discovery ...... 285 Pursuit Channel (HD only)1 ...... 604 Uplift1 ...... 379 BabyFirst TV1 ...... 293 Daystar ...... 369 FXX ...... 259 JBS1 ...... 388 QVC ...... 317 USA Network ...... 242 BBC America ...... 264 DIRECTV CINEMA® Screening Room .. 125 Galavisión ...... 404 Jewelry Television ...... 72, 313 QVC2 ...... 315 Velocity (HD only)1 ...... 281 BET ...... 329 Discovery ...... 278 GEB America1 ...... 363 Jewish Life Television1 ...... 388 ReelzChannel ...... 238 VH1 ...... 335 Bloomberg TV ...... 353 Disney Channel (East) ...... 290 GEM Shopping Network ...... 228 Lifetime ...... 252 RFD-TV ...... 345 Viceland ...... 271 Bravo ...... 237 Disney Channel (West)...... 291 GOD TV1...... 365 Link TV ...... 375 Spike ...... 241 WE tv ...... 260 BYUtv ...... 374 Disney Junior ...... 289 Hallmark Channel ...... 312 MSNBC ...... 356 Syfy ...... 244 WeatherNation ...... 361 CANAL ONCE2 ...... 447 Disney XD ...... 292 Hallmark Movies & Mysteries (HD only)1 565 MTV ...... 331 TBS ...... 247 The Word Network ...... 373 Cartoon Network (East) ...... 296 E! ...... 236 HGTV ...... 229 MTV2 ...... 332 TCM ...... 256 World Harvest Television (WHT) ...... 367 Cartoon Network (West) ...... 297 Enlace2 ...... 448 Hillsong Channel ...... 371 NASA TV1 ...... 352 TCT Network...... 377 Celebrity Shopping Network ...... 95/223 EVINE ...... 73, 316 HISTORY ...... 269 National Geographic ...... 276 TeenNick ...... 303 PLUS Local Channels where available.3

BUSINESS ENTERTAINMENT™ PACK Includes most channels shown in BUSINESS SELECT, plus the channels shown in bold

A&E ...... 265 CNN...... 202 Food Network ...... 231 HLN...... 204 Nickelodeon/Nick at Nite (West)...... 300 truTV ...... 246 AMC ...... 254 Comedy Central ...... 249 FOX Business Network ...... 359 Hope Channel1 ...... 368 NRB...... 378 TV Land ...... 304 America's Auction Network ...... 324 C-SPAN ...... 350 FOX News Channel ...... 360 HSN...... 240 OAN ...... 347 Univision East ...... 402 Animal Planet ...... 282 C-SPAN2 ...... 351 FOX Sports 1...... 219 IMPACT1 ...... 380 Ovation ...... 274 Uplift1 ...... 379 AUDIENCE® ...... 239 CTN...... 376 Free Speech TV1...... 348 INSP ...... 364 Pursuit Channel (HD only)1...... 604 USA Network...... 242 AXS TV (HD only)1 ...... 340 Daystar...... 369 Freeform ...... 311 Investigation Discovery ...... 285 QVC...... 317 Velocity (HD only)1 ...... 281 BabyFirst TV1 ...... 293 DIRECTV CINEMA® Screening Room 125 FX ...... 248 JBS1...... 388 QVC2 ...... 315 VH1 ...... 335 BBC America ...... 264 Discovery ...... 278 FXX ...... 259 Jewelry Television...... 72, 313 ReelzChannel...... 238 Viceland ...... 271 BET...... 329 Disney Channel (East)...... 290 Galavisión ...... 404 Jewish Life Television1 ...... 366 RFD-TV...... 345 WE tv ...... 260 Bloomberg TV ...... 353 Disney Channel (West) ...... 291 GEB America1 ...... 363 Lifetime ...... 252 Spike...... 241 WeatherNation ...... 361 Bravo ...... 237 Disney Junior...... 289 GEM Shopping Network...... 228 Link TV...... 375 Syfy ...... 244 The Word Network ...... 373 BYUtv ...... 374 Disney XD ...... 292 GOD TV1 ...... 365 MSNBC ...... 356 TBS...... 247 World Harvest Television (WHT) ...... 367 CANAL ONCE2...... 447 E!...... 236 Hallmark Channel ...... 312 MTV ...... 331 TCM ...... 256 Cartoon Network (East) ...... 296 Enlace2 ...... 448 Hallmark Movies & Mysteries (HD only)1 565 MTV2 ...... 332 TCT Network ...... 377 Cartoon Network (West)...... 297 ESPN ...... 206 HGTV ...... 229 NASA TV1 ...... 352 TeenNick ...... 303 Celebrity Shopping Network ...... 95, 223 ESPN2...... 209 Hillsong Channel ...... 371 National Geographic...... 276 TLC ...... 280 CMT ...... 327 EVINE ...... 73, 316 HISTORY ...... 269 Nick Jr...... 301 TNT...... 245 CNBC...... 355 EWTN ...... 370 HITN TV2...... 461 Nickelodeon/Nick at Nite (East) .. 299 Trinity Broadcasting Network (TBN).....372 PLUS Local Channels where available.3

BUSINESS XTRA PACK Includes most channels shown in BUSINESS ENTERTAINMENT, plus the channels shown in bold

A&E...... 265 Comedy TV (HD only)1 ...... 382 FOX Business Network ...... 359 IMPACT1 ...... 380 Nicktoons ...... 302 Trinity Broadcasting Network (TBN).....372 AMC ...... 254 Cooking Channel ...... 232 FOX News Channel ...... 360 INSP ...... 364 NRB...... 378 truTV ...... 246 American Heroes Channel ...... 287 C-SPAN ...... 350 FOX Sports 1 ...... 219 Investigation Discovery ...... 285 OAN ...... 347 TV Land ...... 304 America's Auction Network ...... 324 C-SPAN2 ...... 351 FOX Sports 2...... 618 ION Television (East) ...... 305 Ovation ...... 274 TV One...... 328 Animal Planet ...... 282 CTN...... 376 Free Speech TV1...... 348 ION Television (West)...... 306 OWN (Oprah Winfrey Network).. 279 TVG ...... 602 ASPiRE (HD only)1 ...... 381 Daystar...... 369 Freeform ...... 311 JBS1...... 388 Oxygen ...... 251 UniMás2 ...... 408 AUDIENCE® ...... 239 Destination America...... 286 Fuse ...... 339 Jewelry Television...... 72, 313 POP ...... 273 UNIVERSO2 ...... 410 AWE ...... 387 DIRECTV CINEMA® Screening Room... 125 Fusion (HD only)1...... 342 Jewish Life Television1 ...... 366 Pursuit Channel (HD only)1...... 604 Univision East ...... 402 AXS TV (HD only)1 ...... 340 DIRECTV HD SPORTSMIX® FX ...... 248 Justice Central (HD only)1 ...... 383 QVC...... 317 UP...... 338 BabyFirst TV1 ...... 293 (HD only)1 ...... 205, 600 FX Movie Channel ...... 258 Lifetime ...... 252 QVC2 ...... 315 Uplift1 ...... 379 BBC America ...... 264 Discovery ...... 278 FXX...... 259 Link TV...... 375 Revolt (HD only)1 ...... 384 USA Network...... 242 BBC World News (HD only)1 ..... 346 Discovery Family Channel ...... 294 fyi, ...... 266 LMN ...... 253 ReelzChannel...... 238 Velocity (HD only)1 ...... 281 BET...... 329 Discovery Life ...... 261 Galavisión ...... 404 Logo...... 272 RFD-TV...... 345 VH1 ...... 335 Bloomberg TV ...... 353 Disney Channel (East)...... 290 GEB America1 ...... 363 MLB Network ...... 213 Science ...... 284 Viceland ...... 271 Bravo ...... 237 Disney Channel (West) ...... 291 GEM Shopping Network...... 228 MSNBC ...... 356 SEC Network...... 611 WE tv ...... 260 BTN ...... 610 Disney Junior...... 289 GOD TV1 ...... 365 MTV ...... 331 Spike...... 241 The Weather Channel...... 362 BYUtv ...... 374 Disney XD ...... 292 Golf Channel...... 218 MTV2 ...... 332 Sportsman Channel ...... 605 WeatherNation ...... 361 CANAL ONCE2...... 447 DIY Network...... 230 Great American Country (GAC)...... 326 MTV Classic ...... 336 Sprout4 ...... 295 WGN America ...... 307 Cartoon Network (East) ...... 296 E! ...... 236 GSN ...... 233 NASA TV1 ...... 352 SundanceTV ...... 557 The Word Network ...... 373 Cartoon Network (West)...... 297 Enlace2 ...... 448 Hallmark Channel ...... 312 Nat Geo WILD...... 283 Syfy ...... 244 CBS Sports Network...... 221 ESPN...... 206 HGTV ...... 229 National Geographic...... 276 TBS...... 247 Celebrity Shopping Network ...... 95, 223 ESPN2...... 209 Hillsong Channel ...... 371 NBA TV ...... 216 TCM ...... 256 Centric...... 330 ESPNEWS...... 207 HISTORY ...... 269 NBC Sports Network...... 220 TCT Network ...... 377 CMT ...... 327 ESPNU ...... 208 HITN TV2...... 461 NFL Network ...... 212 TeenNick ...... 303 CNBC...... 355 EVINE ...... 73, 316 HLN...... 204 NHL Network ...... 215 Tennis Channel ...... 217 World Harvest Television (WHT) ...... 367 CNBC World...... 357 EWTN ...... 370 Hope Channel1 ...... 368 Nick Jr...... 301 TLC ...... 280 PLUS In-Market Regional Sports Networks CNN...... 202 FM (HD only)1 ...... 386 HSN...... 240 Nickelodeon/Nick at Nite (East) .. 299 TNT...... 245 where available. PLUS Local Channels Comedy Central ...... 249 Food Network ...... 231 IFC ...... 333 Nickelodeon/Nick at Nite (West)...... 300 Travel Channel...... 277 where available.3

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 42 Spanish-Language Packages

PUBLIC VIEWING PACKAGE BUSINESS & PRIVATE VIEWING PACKAGE IN-LANGUAGE IN-LANGUAGE IN-LANGUAGE COMERCIAL COMERCIAL COMERCIAL ÓPTIMO MÁS PACK MÁS ULTRA™ PACK ÓPTIMO MÁS PACK Access to over 120 Channels Over 145 Channels Access to over 120 Channels REGULAR PRICE (Customer rolls to the $ 99 $ 99 then-current retail rate MO. MO. $ 99 95 MO. after the expiration of 116 (EVO 1-100) 75 (All EVOs) promotional credits)

$ $ – 36.00/mo.: For 12 months – 32.00/mo.: For 12 months $ $ $ – 31.00/mo.: For 12 months – 5.00/mo.: For 24 months – 5.00/mo.: For 24 months – $5.00/mo.: For 24 months with Auto Bill Pay with Auto Bill Pay with Auto Bill Pay 12-MONTH OFFER $ 99 $ 99 $ 99 54 MO. 79 MO. MO. with Auto Bill Pay with Auto Bill Pay 39 For 12 months For 12 months For 12 months with Auto Bill Pay and 24-month agreement and 24-month agreement and 24-month agreement (All EVOs) (EVO 1-100)

HD ACCESS INCLUDED!

FIRST 3 MONTHS ON US: PREMIUMS/ SONICTAP® MUSIC CHANNELS ADVANCED After 3 mos., services continue at then-prevailing rate SERVICES FIRST 3 MONTHS ON US: SONICTAP® MUSIC CHANNELS (currently $37.99/mo.) unless changed/canceled. After 3 mos., services continue at then-prevailing rate (currently $37.99/mo.) unless changed/canceled. PRIVATE VIEWING ALSO INCLUDES: SAVE OVER $50 After 3 mos., services continue at then-prevailing rate (currently $19.99/mo.) unless changed/canceled.

UP TO 4 HD RECEIVERS INCLUDED $ UP TO 4 HD RECEIVERS INCLUDED Cost for each additional receiver: HD 99 $ ST TH HARDWARE Cost for each additional receiver: HD $99 7/MO. EACH FOR 1 -9 RECEIVER (BUSINESS VIEWING) $4/MO. EACH FOR 10TH-21ST RECEIVER (BUSINESS VIEWING) $15/MO. FOR EACH RECEIVER $2/MO. EACH FOR 22ND RECEIVER AND ABOVE (BUSINESS VIEWING) $7/MO. FOR EACH RECEIVER (PRIVATE VIEWING)

STANDARD STANDARD PROFESSIONAL INSTALLATION INCLUDED INSTALLATION Applicable use tax adjustment may apply on retail value of installation.

IN-LANGUAGE PUBLIC VIEWING PACKAGE IN-LANGUAGE PUBLIC VIEWING PACKAGE IN-LANGUAGE BUSINESS & PRIVATE VIEWING PACKAGE NO-CONTRACT COMERCIAL COMERCIAL COMERCIAL OPTION ÓPTIMO MÁS PACK MÁS ULTRA™ PACK ÓPTIMO MÁS PACK Over 120 Channels Over 145 Channels Over 120 Channels

REGULAR $ 99 $ 99 $ 99 PRICE 95 MO. 116 MO. 75 MO.

HARDWARE UP TO 2 HD RECEIVERS INCLUDED Cost for each additional receiver: HD $99 | HD DVR $199. DVR for Private only. Additional service fee may apply.

STANDARD $ Complex/custom installation extra INSTALLATION 199

ALL DIRECTV OFFERS REQUIRE 24-MO. TV AGREEMENT. EARLY CANCELLATION FEE OF UP TO $40/MO. FOR EACH MONTH REMAINING ON AGMT. ADD’L FEES APPLY. New approved commercial customers only. Credit card req’d (except MA & PA). Pricing based on Estimated Viewing Occupancy (EVO) for select packages.

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 43 Spanish-Language Package Channel Lineups

COMERCIAL ÓPTIMO MÁS PACK

A&E ...... 265 Cine Mexicano ...... 462 ESPN Deportes ...... 466 Hope Channel1 ...... 368 Perú Mágico ...... 431 UNIVERSO ...... 410 AMC ...... 254 Cine Nostalgia ...... 424 Estrella TV ...... 442 HSN ...... 240 Pursuit Channel (Solo HD)1 ...... 604 Univision (Este) ...... 402 America’s Auction Network ...... 324 Cine Sony ...... 449 EVINE ...... 316 IMPACT1 ...... 308 QVC ...... 317 Univision (Oeste) ...... 403 Animal Planet ...... 282 Cinelatino ...... 423 EWTN ...... 370 INSP ...... 364 QVC2 ...... 315 Univision Deportes Network...... 464 ATRES SERIES ...... 420 CNN ...... 202 Food Network ...... 231 IVC Net ...... 427 Shop LC ...... 226 Univision tlnovelas ...... 454 AUDIENCE® ...... 239 CNN En Español ...... 419 FOROtv ...... 453 JBS1 ...... 388 Son Life Broadcasting Network ...... 344 UP ...... 338 AXS TV (Solo HD)1 ...... 340 C-SPAN ...... 350 FOX Deportes ...... 465 Jewelry Television ...... 313 Spike ...... 241 Uplift1 ...... 379 Azteca ...... 441 C-SPAN2 ...... 351 FOX Sports 1 ...... 219 Jewish Life Television1 ...... 366 SUR Perú ...... 439 USA Network ...... 242 BabyFirst TV1 ...... 293 CTN ...... 376 FOXlife ...... 421 Lifetime ...... 252 TBS ...... 247 Velocity (Solo HD)1 ...... 281 BabyTV ...... 425 Daystar ...... 369 Free Speech TV1 ...... 348 Link TV ...... 375 TCT Network...... 377 VH1 ...... 335 Bandamax ...... 433 De Película ...... 451 Freeform ...... 311 MegaTV ...... 405 TeleCentro ...... 429 VideoRola ...... 415 beIN SPORTS en español ...... 467 De Película Clásico ...... 452 Fusion (Solo HD)1 ...... 342 MSNBC ...... 356 Telefe ...... 411 ViendoMovies ...... 450 Boomerang ...... 298 Discovery ...... 278 FX ...... 248 MTV ...... 331 Telemundo (Este) ...... 406 Vme ...... 440 Bravo ...... 237 Discovery En Español ...... 413 Galavisión ...... 404 Multimedios ...... 412 Telemundo (Oeste) ...... 407 WAPA América ...... 414 BYUtv ...... 374 Discovery Familia ...... 436 GEM Shopping Network ...... 228 NASA TV1 ...... 352 Televisión Dominicana ...... 434 The Weather Channel ...... 362 Canal 22 Internacional ...... 446 Disney Channel (Este) ...... 290 GOD TV1...... 365 Nat Geo Mundo ...... 435 TNT ...... 245 WeatherNation ...... 361 CANAL ONCE ...... 447 Disney Channel (Oeste) ...... 291 GolTV ...... 468 National Geographic ...... 276 Tr3s ...... 445 The Word Network ...... 373 Caracol TV...... 417 Disney XD ...... 292 Great American Country (GAC) ...... 326 Nick Jr...... 301 Trinity Broadcasting Network (TBN) ....372 World Harvest Television (WHT) ...... 367 Cartoon Network (Este) .... 296 E! ...... 236 Hillsong Channel ...... 371 Nickelodeon/Nick at Nite (Este) 299 TV Chile ...... 437 ZooMoo ...... 432 Cartoon Network (Oeste) ...... 297 Ecuador TV ...... 457 HISTORY ...... 269 Nickelodeon/Nick at Nite (Oeste) . 300 TV Venezuela ...... 409 Celebrity Shopping Network ...... 223 Ecuavisa Internacional ...... 438 HITN TV...... 461 NRB ...... 378 TVE ...... 460 Centroamérica TV ...... 428 El Rey4 ...... 341 HLN ...... 204 Nuestra Tele ...... 416 TyC Sports ...... 469 Cine Estelar ...... 422 Enlace ...... 448 ¡HOLA! TV ...... 430 Pasiones ...... 444 UniMás ...... 408 PLUS Local Channels where available.3

Secondary Audio Programming

COMERCIAL MÁS ULTRA™ PACK Includes most channels shown in COMERCIAL ÓPTIMO MÁS, plus the channels shown in bold

A&E ...... 265 CNN ...... 202 Estrella TV ...... 442 HITN TV...... 461 Nickelodeon/Nick at Nite (Oeste) .. 300 TV Venezuela ...... 409 AMC ...... 254 CNN En Español ...... 419 EVINE ...... 73, 316 HLN ...... 204 Nicktoons...... 302 TVE ...... 460 America’s Auction Network ...... 324 Comedy Central ...... 249 EWTN ...... 370 ¡HOLA! TV ...... 430 NRB ...... 378 TyC Sports ...... 469 Animal Planet ...... 282 C-SPAN ...... 350 Food Network ...... 231 Hope Channel1 ...... 368 NTN24 ...... 418 UniMás ...... 408 ATRES SERIES ...... 420 C-SPAN2 ...... 351 FOROtv ...... 453 HSN ...... 240 Nuestra Tele ...... 416 UNIVERSO ...... 410 AUDIENCE® ...... 239 CTN ...... 376 FOX Deportes ...... 465 IMPACT1 ...... 308 Pasiones ...... 444 Univision (Este) ...... 402 AXS TV (Solo HD)1 ...... 340 Daystar ...... 369 FOX News Channel ...... 360 INSP ...... 364 Perú Mágico ...... 431 Univision (Oeste) ...... 403 Azteca ...... 441 De Película ...... 451 FOX Sports 1 ...... 219 IVC Net ...... 427 QVC ...... 317 Univision Deportes Network ..... 464 BabyFirstTV1 ...... 293 De Película Clásico ...... 452 FOX Sports 2 ...... 618 JBS1 ...... 388 QVC2 ...... 315 Univision tlnovelas ...... 454 BabyTV ...... 425 DIRECTV CINEMA® Screening Room 125 FOXlife ...... 234 Jewelry Television ...... 72, 313 Spike ...... 241 UP ...... 338 Bandamax ...... 433 Discovery ...... 278 Free Speech TV1 ...... 348 Jewish Life Television1 ...... 366 Sprout4 ...... 295 Uplift1 ...... 379 beIN SPORTS en español ...... 467 Discovery En Español ...... 413 Freeform ...... 311 Lifetime ...... 252 SUR Perú ...... 439 USA Network ...... 242 Boomerang ...... 298 Discovery Familia ...... 436 Fusion (Solo HD)1 ...... 342 Link TV ...... 375 Syfy ...... 244 Velocity (Solo HD)1 ...... 281 Bravo ...... 237 Discovery Family Channel ...... 294 FX ...... 248 MegaTV ...... 405 TBS ...... 247 VH1 ...... 335 BYUtv ...... 374 Disney Channel (Este) ..... 290 FX Movie Channel...... 258 MLB Network ...... 213 TCT Network...... 377 ViendoMovies ...... 450 CANAL ONCE ...... 447 Disney Channel (Oeste) ...... 291 FXX ...... 259 MSNBC ...... 356 TeleCentro ...... 429 WAPA América ...... 414 Canal 22 Internacional ...... 446 Disney XD ...... 292 Galavisión ...... 404 MTV ...... 331 Teléfe ...... 411 The Weather Channel ...... 362 Caracol TV...... 417 E! ...... 236 GEB America1 ...... 363 MTV2...... 332 Telemundo (Este) ...... 406 WeatherNation ...... 361 Cartoon Network (Este) .... 296 Ecuador TV ...... 457 GOD TV1...... 365 Multimedios ...... 412 Telemundo (Oeste) ...... 407 The Word Network ...... 373 Cartoon Network (Oeste) ...... 297 Ecuavisa Internacional ...... 438 GolTV ...... 468 NASA TV1 ...... 352 Televisión Dominicana ...... 434 World Harvest Television (WHT) ...... 367 Centroamérica TV ...... 428 El Rey4 ...... 341 Great American Country (GAC) ...... 326 Nat Geo Mundo ...... 435 TLC ...... 280 Cine Estelar ...... 422 Enlace ...... 448 Hallmark Channel ...... 312 Nat Geo WILD ...... 283 TNT ...... 245 Cine Mexicano ...... 462 ESPN ...... 206 HGTV ...... 229 National Geographic ...... 276 Tr3s ...... 445 Cine Nostalgia ...... 424 ESPN2 ...... 209 Hillsong Channel ...... 371 NFL Network ...... 212 Travel Channel ...... 277 Cine Sony ...... 449 ESPNEWS ...... 207 HISTORY ...... 269 Nick Jr...... 301 Trinity Broadcasting Network (TBN) ....372 Cinelatino ...... 423 ESPN Deportes ...... 466 History En Español...... 443 Nickelodeon/Nick at Nite (Este) 299 TV Chile ...... 437 PLUS Local Channels where available.3

SonicTap® & Premium Sports Packages Channel Lineups Available for Public Viewing & Business and Private Viewing

SONICTAP® MUSIC CHANNELS

Alternative: Coffeehouse Rock ...... 848 Familiar Favorites ...... 9333 Jazz: Smooth Jazz ...... 851 PUMP! ...... 9566 SonicTap: Carnaval Brasileiro ...... 877 Standards: Silver Screen ...... 822 Alternative: Flashback/New Wave ...... 839 Folk Rock ...... 813 Latin: Bailamos! ...... 869 Rat Pack ...... 9561 SonicTap: Fiesta Tropical ...... 870 Standards: Singers-Songwriters ...... 836 Bluegrass ...... 812 Great Standards ...... 9562 Metro Blend ...... 9568 Religious: Gospel Glory ...... 827 SonicTap: Hurbano ...... 875 Tranquility ...... 9560 Classic Rock: Classic Hits Blend ...... 837 Groove Lounge ...... 9563 Modern Workout ...... 9571 Religious: Hallelujah ...... 828 SonicTap: Latin Hits ...... 871 Urban: Classic R&B ...... 842 Classic Rock Workout ...... 9570 Health & Fitness: New Age ...... 856 Oldies: 60’s Revolution ...... 803 Religious: The Spirit ...... 826 SonicTap: Latin Jazz ...... 879 Urban: Hot Jamz (Hip Hop) ...... 825 Classical: Light Classical ...... 866 Health & Fitness: Zen ...... 857 Oldies: 70’s Hits ...... 804 Rock: Adult Alternative ...... 832 SonicTap: Mariachi ...... 876 Urban: Hype† ...... 847 Classical: Symphonic ...... 864 Holiday & Happenings ...... 9567 Oldies: 80’s Hits ...... 805 Rock: Alternative ...... 834 SonicTap: Music of the Americas ...... 872 Urban: Old School Funk ...... 844 Country: Hit Country ...... 809 Instrumental: Beautiful Instrumentals ..820 Oldies: Malt Shop Oldies ...... 802 Rock: Classic Rock ...... 833 SonicTap: Regional Mexican ...... 873 Urban: Silky Soul ...... 843 Country: Honky Tonk Tavern ...... 811 International: Reggae ...... 863 Piano ...... 9574 Rock: College Rock ...... 831 SonicTap: Rock en Español ...... 878 Urban: The Boombox† ...... 846 Country: Modern Country ...... 814 Irish ...... 9565 Pop/Adult Contemporary: 90’s Hits .....806 Rock: Full Metal Jacket ...... 830 SonicTap: Salsa ...... 874 †Contains explicit lyrics Country: Red, Rock and Blues...... 810 Italian Bistro Blend ...... 9569 Pop/Adult Contemporary: Adult Contemporary 821 Rock: Hair Guitar ...... 829 Specialty: 8-Tracks ...... 840 Country: Traditional Country ...... 808 Italian Contemporary ...... 9573 Pop/Adult Contemporary: Hottest Hits ..818 Rock: Ink’d ...... 835 Specialty: Be-Tween ...... 867 Dance ...... 859 Jazz ...... 9572 Pop/Adult Contemporary: Love Songs ...819 Rock: Reality Bites ...... 838 Specialty: Blues ...... 854 Dance: Retro Disco...... 845 Jazz: Big Band/Swing ...... 801 Pop/Adult Contemporary: Y2K Hits .....817 Rock: Soft Hits ...... 849 Specialty: The Playground ...... 868 Dance: SubTerranean ...... 858 Jazz: Classic Jazz Vocal Band...... 850 Pop/Adult: Today’s Hits ...... 816 Rock: Spike† ...... 841 Standards: Show Tunes ...... 823

SPORTS PACKAGES & CHANNELS

Big Ten Network ...... 610 ESPN College Extra (HD only)1 .. 788-798 MLB EXTRA INNINGS® Game Mix 720-721 NFL SUNDAY TICKET 4-Game Mix ...... 701 NFL SUNDAY TICKET ESPN Bases Loaded (HD only)1 .... 615 Fox Soccer Plus ...... 621 MLS Direct KickTM ...... 471-476 NFL SUNDAY TICKET FANTASY RED ZONE CHANNEL® ...... 703 ESPN Buzzer Beater (HD only)1 .... 615 Longhorn Network1 ...... 677 NBA LEAGUE PASS ...... 750-768 ZONETM CHANNEL ...... 704 NHL® Center Ice® ...... 769-785 ESPN Goal Line (HD only)1 ...... 615 MLB EXTRA INNINGS® ...... 721-749 NFL SUNDAY TICKET ...... 705-718 NFL SUNDAY TICKET 8-Game Mix 702 SEC Network ...... 611

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 44 COMMERCIAL BASIC™ & International A La Carte Packages

COMMERCIAL BASIC1 PICK ONE OF THE FOLLOWING INTERNATIONAL ADD-ONS: with International Add-Ons to the right (COMMERCIAL BASIC and above) Over 30 Channels SPANISH A LA CARTE PACKAGES2 BUSINESS/ PUBLIC PRIVATE REGULAR PRICE VIEWING VIEWING (Customer rolls to the then-current retail rate $ 99 EN ESPAÑOL^ after the expiration of 24 MO. ATRES SERIES, Azteca, BabyTV, Bandamax, beIN SPORTS en español, Canal promotional credits) 22 Internacional, Caracol TV, Centroamerica TV, Cine Estelar, Cine Mexicano, Cine Nostalgia, Cine Sony, Cinelatino, CNN En Español, De Película, De Película Clásico, Discovery En Español, Discovery Familia, Ecuador TV, Ecuavisa Internacional, ESPN Deportes, Estrella TV, FOROtv, FOX Deportes, FOXlife, $54.99/mo. $44.99/mo. GolTV, History En Español, ¡HOLA! TV, IVC Net, MegaTV, Multimedios, Nat Geo 12-MONTH $ 99 Mundo, NTN24, Nuestra Tele, Pasiones, Perú Mágico, SUR Perú, TeleCentro, OFFER MO. Telefe, Telemundo Este, Telemundo Oeste, Televisión Dominicana, Tr3s, TV 24 Chile, TV Venezuela, TVE, TyC Sports, UniMás, UNIVERSO, Univision Deportes For 12 months Network, Univision tlnovelas, Univision West, ViendoMovies, Vme, WAPA with 24-month agreement América, ZooMoo AMÉRICAS PLUS™ BabyTV, Caracol TV, Cine Estelar, Cine Mexicano, Cine Nostalgia, Cinelatino, HD ACCESS INCLUDED! De Película, De Película Clásico, Discovery En Español, Discovery Familia, Ecuador TV, Ecuavisa Internacional, ¡HOLA! TV, IVC Net, MegaTV, Nuestra $24.99/mo. $24.99/mo. Tele, Peru Magico, SUR Perú, TeleCentro, Telefe, Telemundo Este, Telemundo PREMIUMS/ Oeste, Televisión Dominicana, TV Chile, TV Venezuela, TVE, UniMás, UNIVERSO, ADVANCED FIRST 3 MONTHS ON US: VideoRola, ViendoMovies, WAPA América ® SERVICES SONICTAP MUSIC CHANNELS MÉXICO PLUS™ After 3 mos., services continue at then-prevailing rate (currently $37.99/mo.) unless changed/canceled. ATRES SERIES, Azteca, BabyTV, Bandamax, Canal 22 Internacional, Cine Estelar, (Private Viewing Only) Cine Mexicano, Cine Nostalgia, De Película, De Película Clásico, Discovery En $ $ Español, Discovery Familia, Estrella TV, MegaTV, Multimedios, TeleCentro, 24.99/mo. 24.99/mo. After 3 mos., services continue at then-prevailing rate (currently $19.99/mo.) unless changed/canceled. Telemundo Este, Telemundo Oeste, Televisión Dominicana, Tr3s, UniMás, UNIVERSO, VideoRola, ViendoMovies 3 DIRECTV® DEPORTES HARDWARE UP TO 4 HD RECEIVERS INCLUDED Cost for each additional receiver: HD $99 beIN SPORTS en español, ESPN Deportes, GolTV, TyC Sports, Univision $24.99/mo. $24.99/mo. Deportes Network

WORLDDIRECT® A LA CARTE PACKAGES STANDARD $ Complex/custom INSTALLATION 49 installation extra CHINESE ChineseDirect™ CTI Zhong Tian, CCTV-4, GZTV, CGTN, Charming China, NBA TV, MLB Network, $39.99/mo. $37.99/mo. beIN SPORTS, National Geographic, Disney, CNN, 88TV, 88Films, iCable Financial COMMERCIAL BASIC1 Info News, iCable News, Phoenix Hong Kong Channel NO-CONTRACT with International Add-Ons to the right MandarinDirect™ III OPTION $ $ Over 30 Channels CTI Zhong Tian, Phoenix North America, Phoenix InfoNews, Jiangsu Satellite 26.99/mo. 23.99/mo. TV, CCTV-4, Charming China, CBO China TV Series Channel FILIPINO REGULAR PRICE $ 99 FilipinoDirect™ 24 MO. The Filipino Channel, GMA Pinoy TV, +Kapatid TV5, ABS-CBN News Channel, $42.99/mo. $39.99/mo. Cinema One Global, ABS-CBN Sports + Action, MYX, GMA Life TV, DZMM (radio), INCTV, Lifestyle Network UP TO 2 HD RECEIVERS INCLUDED $ TFCDirect™ HARDWARE Cost for each additional receiver: HD 99 | HD DVR $ $ $ The Filipino Channel, ABS-CBN News Channel, Cinema One Global, MYX, DZMM 32.99/mo. 29.99/mo. 199 DVR for Private only. Additional service fee may apply. (radio), INCTV, ABS-CBN Sports + Action, Lifestyle Network KOREAN STANDARD $ Complex/custom KoreanDirect™ installation extra $36.99/mo. $33.99/mo. INSTALLATION 199 EBS, SBS, SBS HD, MBC, MBC Every1, National Geographic Korea, YTN, SBS Plus, CTS, Radio Korea, TAN TV, MBN, KBS World, tvN, Arirang ALL DIRECTV OFFERS REQUIRE 24-MO. TV AGREEMENT. EARLY RUSSIAN CANCELLATION FEE OF UP TO $40/MO. FOR EACH MONTH REMAINING RussianDirect™ $ $ ON AGMT. ADD’L FEES APPLY. New approved commercial customers only. Credit card req’d (except MA 39.99/mo. 37.99/mo. & PA). Pricing based on Estimated Viewing Occupancy (EVO) for select packages. Channel One, Dom Kino, Muzika Pervogo, Carousel, Vremya RussianDirect™ II Channel One, Dom Kino, Muzika Pervogo, RTR-Planeta, Rossiya 24, RTVi, $45.99/mo. $43.99/mo. Carousel, Vremya, NTV America RTR-Planeta A La Carte $24.99/mo. $20.99/mo. RTR-Planeta VIETNAMESE

VietDirect™Plus $ $ VGN TV, SBTN, Little Saigon Radio, HONVIETV, Viên Thao TV, VietFace TV, TViet 29.99/mo. 26.99/mo. Network, Tai Seng Vietnam SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 45 Drive Traffic with Premium Sports Packages

SMALL 751– 1,001– 1,501– 2,001– 5,001– PUBLIC VIEWING 1–50 51–100 101-150 151-200 201–350 351–500 501–750 10,001+ BAR 1,000 1,500 2,000 5,000 10,000 FCO 1-Pay $59900 $1,45800 $2,31400 $4,63000 $6,47900 $9,25800 $10,41900 $13,88799 $20,83200 $27,77400 $57,86400 N/A N/A NEW (by 10/29) CUSTOMERS (Acquisition1) 3-Pay NFL SUNDAY $19967 $48600 $77133 $1,54333 $2,15967 $3,08600 $3,47300 $4,62933 $6,94400 $9,25800 $19,28800 $34,13833 $40,96500 TICKET EXISTING (by 9/30) (For Small Bar, CUSTOMERS (Upgrade2) 5-Pay Acquisition/ $11980 $29160 $46280 $92600 $1,29580 $1,85160 $2,08380 $2,77760 $4,16640 $5,55480 $11,57280 $20,48300 $24,57900 Upgrade is (by 7/31) FCO 1-100; 1-Pay Renewal is $69900 $1,78920 $2,97881 $5,98850 $8,65460 $12,58405 $14,03702 $18,71639 $28,06205 $37,41970 $77,95898 N/A N/A FCO 1-50) (by 12/31) EXISTING 3-Pay CUSTOMERS $23300 $59640 $99294 $1,99617 $2,88487 $4,19468 $4,67901 $6,23880 $9,35402 $12,47323 $25,98633 $49,71599 $59,65679 (Renewal3) (by 10/31) 5-Pay $13980 $35784 $59576 $1,19770 $1,73092 $2,51681 $2,80740 $3,74328 $5,61241 $7,48394 $15,59180 $29,82959 $35,79407 (by 8/31)

FCO NEW & 3 ESPN $ 00 $ 33 $ 67 $ 33 $ 33 $ 00 $ 67 EXISTING Install- N/A 235 598 741 883 1,308 1,665 2,141 COLLEGE EXTRA CUSTOMERS4 ments FCO NEW (Acquisition1) 1-Pay N/A $67425 $89925 $1,25925 $1,55925 $2,05425 $2,33175 $2,70675 $3,45675 $4,65675 $5,62500 $8,25000 MLB & UPGRADE2 (by 9/1) EXTRA CUSTOMERS ® EXISTING INNINGS 1-Pay CUSTOMERS N/A $89900 $1,19900 $1,67900 $2,07900 $2,73900 $3,10900 $3,60900 $4,60900 $6,20900 $7,50000 $11,00000 (Renewal3) (by 9/1) EVO NEW AND FOX EXISTING Monthly N/A $10000 $15000 $20000 $25000 $30000 SOCCER PLUS CUSTOMERS NEW AND MLS 1-Pay $ 00 ™ EXISTING N/A 100 DIRECT KICK CUSTOMERS (by 10/2) NEW AND LONGHORN EXISTING Monthly N/A $1999 NETWORK CUSTOMERS NEW AND BIG TEN EXISTING Monthly N/A $3999 NETWORK CUSTOMERS NEW AND SEC NETWORK EXISTING Monthly N/A $3999 CUSTOMERS

REMINDER: An approved Fire Code Occupancy (FCO) certificate must be on file prior to the activation of any FCO premium sports package. Acquisition: Add package at point of sale. Upgrade: Active DIRECTV customer who did not take package in prior season. Renewal: Active DIRECTV customer who did take package in prior season.

v BUSINESS VIEWING PRIVATE VIEWING NEW & UPGRADE CUSTOMERS1,2 $56900 (1-Pay) $18967 (3-Pay) $11380 (5-Pay) $45400 (1-Pay) $15133 (3-Pay) $9080 (5-Pay) NFL SUNDAY TICKET EXISTING CUSTOMERS (Renewal)3 $61669 (5-Pay) $20556 (3-Pay) $12334 (5-Pay) $49192 (1-Pay) $16397 (3-Pay) $9838 (5-Pay)

ESPN COLLEGE EXTRA (3 Installments) NEW & EXISTING CUSTOMERS4 $5500 $5500 NEW & UPGRADE CUSTOMERS1,2 $59925 (1-Pay) $24675 (1-Pay) MLB EXTRA INNINGS® EXISTING CUSTOMERS (Renewal)3 $79900 (1-Pay) $32900 (1-Pay) SPORTS CHOICE® NEW & EXISTING CUSTOMERS N/A $23988/yr.

FOX SOCCER PLUS NEW & EXISTING CUSTOMERS $10000/mo. $10000/mo.

MLS DIRECT KICKTM NEW & EXISTING CUSTOMERS $10000 $10000

LONGHORN NETWORK NEW & EXISTING CUSTOMERS $799/mo. $799/mo.

BIG TEN NETWORK NEW & EXISTING CUSTOMERS N/A N/A

SEC NETWORK NEW & EXISTING CUSTOMERS $799/mo. $799/mo.

SEE PAGE 47 FOR ADDITIONAL OFFER DETAILS. 46 Offers end 10/29/17. ALL DIRECTV OFFERS REQUIRE 24-MONTH AGREEMENT. Local channels subscription where available. Regional Sports Network fee may apply for BUSINESS XTRA PACK, COMMERCIAL CHOICE PLUS and COMMERCIAL XTRA PACK subscribers in select ZIP codes where DIRECTV is contractually obligated to distribute multiple Regional Sports Networks. PAGE 34 2017 NFL SUNDAY TICKET OFFER: In order to receive NFL SUNDAY TICKET, customers must subscribe to a commercial base programming package with a 24-month agreement. Customers must order by 10/29/17 and activate by 11/29/17 to be eligible for the 1-Pay option. Customers must order by 9/30/17 and activate by 10/31/17 to be eligible for the 3-Pay option. Customers must order by 7/31/17 and activate by 8/31/17 to be eligible for the 5-Pay option. 2017 NFL SUNDAY TICKET price based on Fire Code Occupancy (FCO). The remaining balance of NFL SUNDAY TICKET will be charged to customer’s account in the event of early disconnect. NFL SUNDAY TICKET consists of all out-of-market NFL games (based on customer’s service address) broadcast on FOX and CBS. Other conditions apply. LIMIT ONE NFL SUNDAY TICKET OFFER PER ACCOUNT. Offer void where prohibited or restricted. NFL SUNDAY TICKET SMALL BARS OFFER: In order to receive NFL SUNDAY TICKET for Small Bars, customers must subscribe to a commercial base programming package with a 24-month agreement. 1-Pay new-customer pricing of $599 is based on FCO (Fire Code Occupancy) 1-100 only and is subject to verification. Customers must order by 10/29/17 and activate by 11/29/17 to be eligible for the 1-Pay option. Customers must order by 9/30/17 and activate by 10/31/17 to be eligible for the 3-Pay option. Customers must order by 7/31/17 and activate by 8/31/17 to be eligible for the 5-Pay option. Offer available to customers with 4 or fewer receivers. Customers with more than 4 receivers will pay the standard rate for FCO 1-100. Package consists of all out-of-market NFL games (based on customer’s service address) broadcast on FOX and CBS. Other conditions apply. 1To access HD programming, HD equipment required. 2For full Mix Channel and interactive functionality, HD equipment model H/HR 21 or later is required. Access to channels depends on programming package. PAGE 35 MLB EXTRA INNINGS OFFER: To receive MLB EXTRA INNINGS, a subscription to a commercial base programming package is required. Programming charges based on Fire Code Occupancy (FCO). Customers must order by 9/1/17 and activate by 10/1/17 to be eligible for the 1-Pay option. IN THE EVENT OF AN EARLY DISCONNECT, THE REMAINING BALANCE OF MLB EXTRA INNINGS WILL BE CHARGED TO CUSTOMER’S ACCOUNT. LIMIT ONE MLB EXTRA INNINGS OFFER PER ACCOUNT. MLB EXTRA INNINGS continues automatically provided DIRECTV carries this service, unless the customer calls 1-866-771-1523 to cancel prior to the start of the season. Programming, pricing, terms and conditions subject to change at any time. Major League Baseball trademarks and copyrights are used with permission of the applicable MLB entities. All rights reserved. Visit the official website at MLB.com. MLB: Getty Images. ESPN COLLEGE EXTRA OFFER: To receive ESPN College Extra, customer must subscribe to a commercial base programming package. Upon activation of ESPN College Extra, DIRECTV will bill the customer’s account the first of three installment payments (1 of 3) for three mos., with the first payment due at the commencement of the service. Provided DIRECTV carries this service, the ESPN College Extra billing cycle will resume automatically on the anniversary date of the start of the prior year’s billing cycle. ESPN College Extra subscription cannot be transferred, refunded or credited (in whole or in part) after customer has received 30 days of ESPN College Extra programming. Customer must call 1-877-561-5926 to cancel their subscription no later than 30 days after their first installment payment. Actual number of games varies by market. Games telecast locally may be included in ESPN College Extra. Offer void where prohibited or restricted. Actual number of games varies by market. 1Blackout restrictions and other conditions apply to all sports programming. Actual number of games varies by market due to blackout rules and other conditions. 2To access HD programming, HD equipment required. 3For full Mix Channel and interactive functionality, HD equipment model H/HR 21 or later is required. Access to channels depends on programming package. PAGE 36 Certain remote control functions require a standard DIRECTV remote. iPad® remote control functionality requires an Internet or Wi-Fi connection and is limited to the range of network. Internet access and directv.com login required. Internet connections may vary. Only available on certain Internet-connected receivers. Visit directv.com/apps for complete details. Remote connections may vary. Charges may apply for an Internet Connection Kit and installation. Requires DIRECTV Plus HD DVR (models HR20, HR21, HR22, HR23, HR24), DIRECTV Plus DVR model R22, or DIRECTV HD Receiver (models H21, H23, H24, H25) connected to broadband. DIRECTV Receiver(s) and the iPad® must be connected to the same network. iPad® is a registered trademark of Apple Inc. 1By downloading this app you are verifying that you are over the U.S. legal drinking age of 21 years old. Use of DIRECTV mobile apps is licensed under DIRECTV’s current End User License Agreement. Use of DIRECTV mobile apps is also subject to DIRECTV’s privacy policy and other legal policies, including DIRECTV’s Customer Agreement for users who are DIRECTV customers. PAGE 37 ^Based on a February 2017 national survey of bar and restaurant subscribers who expressed an opinion. °Based on a February 2017 national survey of business viewing subscribers who expressed an opinion. AC360°: ® & © 2017 Cable News Network. A Time Warner Company. All Rights Reserved. PAGE 38 BASE PACKAGE OFFERS: Ends 10/29/17. After (3 or 12 or 24 mos.), then-prevailing rate for base package applies (currently: $61.99/mo. for BUSINESS SELECT PACK; $102.99/mo. for COMMERCIAL ENTERTAINMENT PACK; $151.49/mo. for COMMERCIAL XTRA PACK; up to $237.99/mo. (based on EVO, Estimated Viewing Occupancy) for COMMERCIAL CHOICE, and up to $553.99/mo. (based on EVO) for COMMERCIAL CHOICE PLUS) unless canceled or changed by customer prior to end of the promotional period. NFL SUNDAY TICKET/COMMERCIAL XTRA PACK OFFER: To receive COMMERCIAL XTRA PACK at the $90.99/mo. promo rate for 24 mos. new commercial customers must subscribe to two consecutive seasons (2017 & 2018) of NFL SUNDAY TICKET programming (pricing based on FCO) with 24-mo. agmt to receive COMMERICIAL XTRA PACK advertised pricing. After 24 mos., then-prevailing monthly rates apply (currently: $151.49/mo. for COMMERCIAL XTRA PACK) unless canceled or changed by customer prior to end of 24 mos. Base package prevailing rate will apply if NFL SUNDAY TICKET subscription is canceled. ABP OFFER: New customers who subscribe to BUSINESS SELECT PACK or above with 24-mo. agmt and enroll in Auto Bill Pay will receive $5/mo. bill credit for 24 mos. starting in the 2nd mo. After 24 mos., the credits will end and services will automatically continue at the then-prevailing rate. HARDWARE OFFER: Programming agreement, as defined by customer’s commercial programming rate card, required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residences allowed. Up to four free HD Receivers per commercial location. Make and model of system at DIRECTV’s sole discretion. Offer void where prohibited or restricted. DIRECTV SVC TERMS: Subject to terms of DIRECTV Commercial Customer Agreement. Add’l Fees & Terms: In certain markets, a Regional Sports Network fee of up to $24.99/mo. will be assessed with COMMERCIAL XTRA PACK and COMMERCIAL CHOICE PLUS. Regional Sports Network fees are updated biannually based on the presence of Regional Sports Networks and/or Collegiate-in-Market programming in applicable ZIP codes. Receiver fees of $15/mo. apply for each receiver for BUSINESS SELECT PACK, COMMERCIAL ENTERTAINMENT PACK and COMMERCIAL XTRA PACK. Flat receiver fees of $30/mo. will apply for COMMERCIAL CHOICE and a flat fee of $90/mo. for COMMERCIAL CHOICE PLUS. PAGE 39 BASE PACKAGE OFFERS: Ends 10/29/17. After (3 or 12 or 24 mos.), then-prevailing rate for base package applies (currently: $61.99/mo. for BUSINESS SELECT PACK; $102.99/mo. for COMMERCIAL ENTERTAINMENT PACK; $151.49/mo. for COMMERCIAL XTRA PACK; up to $237.99/mo. (based on EVO) for COMMERCIAL CHOICE and up to $553.99/mo. (based on EVO) for COMMERCIAL CHOICE PLUS) unless canceled or changed by customer prior to end of the promotional period. NFL SUNDAY TICKET/COMMERCIAL CHOICE PLUS $50 BILL CREDIT OFFER: To receive $50/mo. bill credit for COMMERCIAL CHOICE PLUS (pricing based on EVO up to $553.99/mo.), new commercial customers must subscribe to two consecutive seasons (2017 & 2018) of NFL SUNDAY TICKET programming (pricing based on FCO) with 24-mo. agmt to receive COMMERCIAL CHOICE PLUS advertised pricing. After 24 mos., then-prevailing monthly rates apply (up to $553.99/mo. for COMMERCIAL CHOICE PLUS) unless canceled or changed by customer prior to end of 24 mos. Base package prevailing rate will apply if NFL SUNDAY TICKET subscription is canceled. LIMIT ONE NFL SUNDAY TICKET OFFER PER SUBSCRIPTION AND NOT STACKABLE WITH OTHER OFFERS. ABP enrollment is optional. NFL/Small Bars pricing not eligible for this offer. ABP OFFER: New customers who subscribe to BUSINESS SELECT PACK or above with 24-mo. agmt and enroll in Auto Bill Pay will receive $5/mo. bill credit for 24 mos. starting in the 2nd mo. After 24 mos., the credits will end and services will automatically continue at the then-prevailing rate. HARDWARE OFFER: Programming agreement, as defined by customer’s commercial programming rate card, required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residences allowed. Up to four HD Receivers included per commercial location. Make and model of system at DIRECTV’s sole discretion. Offer void where prohibited or restricted. DIRECTV SVC TERMS: Subject to terms of DIRECTV Commercial Customer Agreement. Add’l Fees & Terms: In certain markets, a Regional Sports Network fee of up to $24.99/mo. will be assessed with COMMERCIAL XTRA PACK and COMMERCIAL CHOICE PLUS Package. Regional Sports Network fees are updated biannually based on the presence of Regional Sports Networks and/or Collegiate-in-Market programming in applicable ZIP codes. Receiver fees of $15/mo. apply for each receiver for BUSINESS SELECT PACK, COMMERCIAL ENTERTAINMENT PACK and COMMERCIAL XTRA PACK. Flat receiver fees of $30/mo. will apply for COMMERCIAL CHOICE and a flat fee of $90/mo. for COMMERCIAL CHOICE PLUS. PAGE 41 BASE PACKAGE OFFERS: Package offers end 10/29/17. After 12 mos., then-prevailing rate for base package applies (currently: $61.99/mo. for BUSINESS SELECT PACK; $81.99/mo. for BUSINESS ENTERTAINMENT PACK: and $104.99/mo. for BUSINESS XTRA PACK) unless canceled or changed by customer prior to end of the promotional period. 2017 NFL SUNDAY TICKET INCLUDED AT NO EXTRA COST OFFER: Requires activation of BUSINESS XTRA PACK or BUSINESS ENTERTAINMENT PACK. 2017 NFL SUNDAY TICKET Early Bird retail price is $569 (Business Viewing) and $454 (Private Viewing). Customers activating BUSINESS XTRA PACK or BUSINESS ENTERTAINMENT PACK are eligible to receive the 2017 season of NFL SUNDAY TICKET at no additional cost. The remaining balance of NFL SUNDAY TICKET will be charged to customer’s account in the event of early disconnect. NFL SUNDAY TICKET consists of all out-of-market NFL games (based on customer’s service address) broadcast on FOX and CBS. Other conditions apply. ABP OFFER: New customers who subscribe to BUSINESS SELECT PACK or above with 24-mo. agmt and enroll in Auto Bill Pay will receive $5/mo. bill credit for 24 mos. starting in the 2nd mo. After 24 mos., the credits will end and services will automatically continue at the then-prevailing rate. HARDWARE OFFER: Programming agreement, as defined by customer’s commercial programming rate card, required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residences allowed. Business Viewing: New BUSINESS XTRA PACK, BUSINESS ENTERTAINMENT PACK and BUSINESS SELECT PACK customers are eligible for up to four HD Receivers. Private Viewing: New BUSINESS XTRA PACK, BUSINESS ENTERTAINMENT PACK and BUSINESS SELECT PACK customers are eligible for any combination of up to four HD or two HD DVR Receivers. DVR Service ($12/mo.) required for DVR and HD DVR equipment. Make and model of system at DIRECTV’s sole discretion. Offer void where prohibited or restricted. DIRECTV SVC TERMS: Subject to terms of DIRECTV Commercial Customer Agreement. Add’l Fees & Terms: Regional Sports Network fee of up to $5.99/mo. applies in certain markets for BUSINESS XTRA PACK. Regional Sports Network fees are updated biannually based on the presence of Regional Sports Networks and/or Collegiate-in-Market programming in applicable ZIP codes. Business Viewing receiver fees of $7/mo. each apply for 1st–9th receiver; $4/mo. each for 10th–21st receiver; $2/mo. each for 22nd and each additional receiver. Private receiver fees of $7/mo. for the first and each additional receiver. PAGE 43 BASE PACKAGE OFFERS: Package offers end 10/29/17. After 12 mos., then-prevailing rate for base package applies (currently for Public Viewing: $95.99/mo. for COMERCIAL ÓPTIMO MÁS PACK; $116.99/mo. for COMERCIAL MÁS ULTRA PACK; and $24.99/mo. for COMMERCIAL BASIC w/ International Add-on. Business and Private Viewing: $75.99/mo. for COMERCIAL ÓPTIMO MÁS PACK) unless canceled or changed by customer prior to end of the promotional period. ABP OFFER: New customers who subscribe to BUSINESS SELECT PACK or above with 24-mo. agmt and enroll in Auto Bill Pay will receive $5/mo. bill credit for 24 mos. starting in the 2nd mo. After 24 mos., the credits will end and services will automatically continue at the then-prevailing rate. HARDWARE OFFER: Programming agreement, as defined by customer’s commercial programming rate card, required. Offer available to new commercial customers in commercial structures no more than three stories high. No single-family residences allowed. Up to four HD Receivers included per commercial location. Private Viewing customers are eligible for any combination of up to four HD Receivers or two HD DVRs. DVR Service ($12/mo.) required for DVR and HD DVR equipment. Make and model of system at DIRECTV’s sole discretion. Offer void where prohibited or restricted. DIRECTV SVC TERMS: Subject to terms of DIRECTV Commercial Customer Agreement. Add’l Fees & Terms: Public Viewing receiver fees of $15/mo. apply for each receiver. Business Viewing receiver fees of $7/mo. each apply for 1st–9th receiver; $4/mo. each for 10th–21st receiver; $2/mo. each for 22nd and each additional receiver. Private Viewing receiver fees of $7/mo. for the first and each additional receiver. PAGE 45 A LA CARTE PACKAGE OFFERS: Add any of the Spanish A La Carte Packages onto any base programming package. ^Public Viewing Customers: En Español can only be added to COMMERCIAL BASIC with an additional International A La Carte Package. Otherwise, it can only be added with BUSINESS SELECT PACK or above. AMÉRICAS PLUS, MÉXICO PLUS and DIRECTV DEPORTES all qualify as an International A La Carte Package. Multi-Satellite System required. 1International packages are not required if activating COMMERCIAL BASIC in the Business/Private Viewing segments. Additional receiver fees apply. 2Customer must subscribe to COMMERCIAL BASIC or above in order to add any International A La Carte Packages. 3HARDWARE OFFER: Programming agreement, as defined by customer’s commercial programming rate card, required. Offer available to new commercial customers in commercial structures no more than three stories high or complex installation fee(s) may apply. No single-family residences allowed. Up to four HD Receivers per commercial location for COMERCIAL MÁS ULTRA PACK, COMERCIAL ÓPTIMO MÁS PACK and COMMERCIAL BASIC plus International package customers. Make and model of system at DIRECTV’s sole discretion. Offer void where prohibited or restricted. All DIRECTV Receivers must be continuously connected to the same land-based phone line or the Internet. PAGE 46 MLS DIRECT KICK PROGRAMMING Offer: To receive MLS Direct Kick, a DIRECTV commercial subscription to a base programming package is required. Customers must order by 9/22/17 and activate by 10/22/17 to be eligible for the 1-Pay option. IN THE EVENT OF AN EARLY DISCONNECT, THE REMAINING BALANCE OF MLS DIRECT KICK WILL BE CHARGED TO CUSTOMER’S ACCOUNT. LIMIT ONE MLS DIRECT KICK OFFER PER ACCOUNT. Programming, pricing, terms and conditions subject to change at any time. Actual number of games varies by market. Blackout restrictions and other conditions apply. Blackout restrictions and other conditions apply. MLS Direct Kick: ©2017 MLS. All rights reserved. Public Viewing pricing is based on Fire Code Occupancy (FCO). 1Any new DIRECTV customer qualifies. 2Any existing customer who did not take this sports package in the previous season. 3Any existing customer who did take this sports package in the previous season. 4ESPN College Extra combines the former ESPN GamePlan and ESPN FULL COURT subscriptions into one package. CHANNEL LINEUPS (pages 39, 40, 42, 44): ALL PROGRAMMING SUBJECT TO CHANGE AT ANY TIME. Lineups effective as of 5/21/17. 1Requires HD equipment. 2Requires a DIRECTV Multi-Satellite System. 3Eligibility for local channels based on service address. Visit directv.com/locals and directv.com to see what is available in your area. To find out if HD locals are available in your area, visit directv.com/hdlocals. 4Available in HD starting June 30, 2017. 5YES Network available as a local regional sports network package in CT, NY and in parts of NJ and PA as determined by ZIP code. Portions of YES Network programming available in SPORTS PACK premium package in the remainder of DIRECTV service areas. ALL PAGES SHOWTIME OFFER PRIVATE VIEWING ONLY: After 3 mos., then-prevailing rate for SHOWTIME (currently $19.99/mo.) applies unless canceled or changed by customer prior to end of the promotional period. SONICTAP MUSIC CHANNELS OFFER: After 3 mos., then-prevailing rate for SonicTap Music Channels (currently $37.99/mo.) applies unless canceled or changed by customer prior to end of the promotional period. DIRECTV SVC TERMS: $19.95 Handling and Delivery fee may apply. Taxes not included. Programming, pricing, terms and conditions subject to change at any time. INSTALLATION: Standard professional installation included. $49 standard installation applies for COMMERCIAL BASIC customers. Complex/custom installation extra. Applicable use tax adjustment may apply on retail value of installation. Visit directv.com/legal or call 1-800-531-5000 for details. To access HD programming, HD equipment required. Number of HD channels based on package selection. Eligibility for local channels based on service address. Not all networks available in all markets. All DIRECTV Receivers must be continuously connected to the same land-based phone line or the Internet. NFL SUNDAY TICKET subscription will automatically continue in 2018 and each season thereafter at a special renewal rate, unless customer calls 1-866-945-9940 to cancel prior to start of season. Subscription cannot be canceled (in part or in whole) after the start of the season and subscription fee cannot be refunded. Commercial locations require an appropriate licensee agreement. NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. NFL team names and uniform designs are registered trademarks of the teams indicated. ©2017 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.