Directv Cinema®
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HOSPITALITY & INSTITUTIONS DEALER GUIDE Effective 5.21.17 Fantastic Beasts and Where to Find Them on DIRECTV CINEMA® DIRECTV the ultimate HD entertainment solution OFFER HIGHLIGHTS 3-YEAR AND 5-YEAR PROMOTIONAL CACHING SERVER OFFER FOR OFFERS FOR HOSPITALITY & INSTITUTIONS DIRECTV CINEMA® WITH ■ All offers require 100% HD-capable equipment. ON DEMAND See pages 4-11 See page 6 ND UNIVERSITY EXCLUSIVE ENTERTAINMENT ADD SHOWTIME® AS 2 PREMIUM $ PACKAGE RATE FOR 4.05/MO. PER UNIT FOR ONLY $0.99/MO. PER UNIT See page 9 See page 10 ST Get 2017 NFL SUNDAY TICKET at 1 YEAR HD ACCESS AND/OR no extra cost for all new customers. DRE SOFTWARE FEE SUBSIDY Out-of-market games only. 2017 NFL SUNDAY TICKET rates for current customers INSTITUTIONS OFFER based on guest-room counts. See page 10. See page 9 PRODUCED BY DIRECTV MARKETING DEPARTMENT. NOT FOR PUBLICATION OR CUSTOMER DISTRIBUTION. Programming, pricing, terms and conditions subject to change at any time. For assistance with understanding packages, offers or benefits of DIRECTV, see page 19 for contact numbers. Fantastic Beasts and Where to Find Them: ©2017 Warner Bros. Entertainment Inc. Harry Potter and Fantastic Beasts Publishing Rights ©J.K.R. All Rights Reserved. Table of Contents Hospitality & Institutions Business Types ................................................................................. 3 Hospitality – Special Offers and Promotions .....................................................................4-6 Institutions – Special Offers and Promotions .................................................................... 7-9 Special Offers for Hospitality & Institutions ..................................................................10-11 Equipment Details ........................................................................................................................................12 Hospitality & Institutions Rate Card ......................................................................................13-18 Contact DIRECTV ..........................................................................................................................................19 AT&T Capital Services for Hospitality & Institutions ..............................................20-21 Hospitality & Institutions: All System Types (Except DRE) .......................................22 Hospitality & Institutions: DRE/DRE Plus System Types .....................................23-24 Hospitality Customer Qualification Worksheet ..................................................................25 DIRECTV Dealer Checklist for Contracts .................................................................................. 26 DIRECTV Hospitality & Institutions Packages Channel Lineups .................... 27-32 Commercial – Special Offers and Promotions ..............................................................33-47 Need assistance? DIRECTV has phone numbers dedicated to different account types for customers and dealers. For Customers Customer Care IVR: ■ Hospitality & Institutions Customer Care (HTL account types): 1.800.388.2505 (8:00am–12:00am ET) ■ Commercial Customer Care (all other account types): 1.888.388.4249 (8:00am–12:00am ET) For Dealers ■ H&I (HTL) Customer Account Activations, Billing and Programming Issues: 1.877.389.5372 (24/7) ■ For Public, Business or Private Viewing (BAR, HOS, POL) Account Activations: 1.888.728.9587 2 H&I Business Types HOSPITALITY HOTELS, MOTELS WHY THEY NEED DIRECTV ■ Give hotel guests an unparalleled entertainment experience with DIRECTV’s industry-leading HD programming, sports and channel variety. Plus, our Interactive Program Guide—INCLUDED with DIRECTV HD—makes it easy for guests to find their favorite shows. Create an in-home experience in every room, only with DIRECTV. INSTITUTIONS SENIOR LIVING COMMUNITIES, HOSPITALS AND UNIVERSITIES WHY THEY NEED DIRECTV ■ Whether someone is in the hospital, under care or attending college, nothing makes people feel at home like DIRECTV. As the ultimate entertainment experience with unmatched HD, sports and variety of programming, DIRECTV makes it easy to keep everyone entertained. RECREATIONAL AND CORRECTIONAL FACILITIES WHY THEY NEED DIRECTV Veep® on HBO® Subscription to HBO® required. ■ DIRECTV has entertainment solutions to fit any institution. As the unparalleled entertainment experience with the best in HD, sports and variety of programming, DIRECTV makes it easy to give everyone the best TV for the best value. HBO,® CINEMAX® and related channels and service marks are the property of Home Box Office, Inc. All Rights Reserved. 3 HOSPITALITY Special Offers and Promotions Hospitality – Promotional Offers OFFER RULES: ■ Cannot be combined with any other DIRECTV offers ■ Subject to Early Cancellation Fees (ECF) ■ 20-room minimum required ■ All subsidies are per room unless otherwise noted 5-Year Agreement Offer Details HD offers DRE HD HD HD HD PREMIUM PREMIUM BUNDLE FAMILY™ BUNDLE BUNDLE $75 PER ROOM SUBSIDY $75 PER ROOM SUBSIDY $24 PER ROOM SUBSIDY $1,500 ONE-TIME SUBSIDY ■ Programming requirements: ■ Programming requirements: ■ Programming requirements: ■ Programming requirements: SELECT™ Package or above SELECT Package or above SELECT Package or above FAMILY Package + Locals + Locals + HD Access + Locals + HD Access + Locals + HD Access + HD Access ^ + Qualifying Premium + Qualifying Premium Service ■ † ■ † ^ Hardware requirements : Hardware requirements : Service + DRE Software Fee † ■ Hardware requirements : ✓ 100% HD in all units ✓ 100% HD in all units ■ Hardware requirements†: ✓ 100% HD in all units ✓ 100% HD COM1000/2000 ✓ 100% HD COM1000/2000 ■ Both DRE H25s and DRE HR24s ✓ 100% HD COM1000/2000 and Receiverless and Receiverless qualify for the offer and Receiverless HD systems HD systems HD systems ^Qualifying Premium Services: HBO/CINEMAX, SHOWTIME, STARZ SUPER PACK or STARZ ENCORE. †Does not apply to HD L-Band or mixed SD/HD systems. H25 Analog offers ■ Eligible for the H25 buy-down ■ Eligible for the H25 buy-down H25 Analog ■ $1.50 bill credit per room/month H25 Analog ■ Credit: N/A BUNDLE (first 12 months) FAMILY ■ Programming requirements: ■ Programming requirements: FAMILY Package + Locals SELECT Package or above + Locals ■ Offer requires 100% HD-capable ■ Offer requires 100% HD-capable equipment equipment All 6 offers are available to new activations as well as existing properties that renew a new 5-year agreement. None of the foregoing offers will be implemented through the H25 receiver buy-down program except H25 Analog Bundle and H25 Analog FAMILY. Dealers will pay regular prices to distributors for equipment and will then be reimbursed through the Hardware Subsidy program. 3-Year Agreement Offer Details HD offers HD HD HD PREMIUM BUNDLE FAMILY BUNDLE $33 PER ROOM SUBSIDY $15 PER ROOM SUBSIDY $1,000 ONE-TIME SUBSIDY ■ Programming requirements: ■ Programming requirements: ■ Programming requirements: SELECT Package or above SELECT Package or above FAMILY Package + Locals + Locals + HD Access + Locals + HD Access + HD Access ^ + Qualifying Premium Service † ■ Hardware requirements†: ■ Hardware requirements : ■ † Hardware requirements : ✓ 100% HD in all units ✓ 100% HD in all units ✓ 100% HD in all units ✓ 100% HD COM1000/2000 ✓ 100% HD COM1000/2000 ✓ 100% HD COM1000/2000 and Receiverless HD systems and Receiverless HD systems and Receiverless HD systems ^Qualifying Premium Services: HBO/CINEMAX, SHOWTIME, STARZ SUPER PACK or STARZ ENCORE. †Does not apply to HD L-Band or mixed SD/HD systems. All 3 offers are available to new activations as well as existing properties that renew a new 3-year agreement. None of the foregoing offers will be implemented through the receiver buy-down program. Dealers will pay regular prices to distributors for equipment and will then be reimbursed through the Hardware Subsidy program. Offers end 12/31/17. New approved H&I customers only. 3- or 5-year programming agreement required. Credit card required (except MA & PA). To access DIRECTV HD programming, HD Access fee ($0.75/room/mo.) and HD equipment req’d. Offer does not include televisions and is applicable to DIRECTV HD equipment only. A minimum of $25 of programming services per property per month required. HD FAMILY: 3- or 5-year programming agreement required. Properties must subscribe to the FAMILY Package ($2.49/room/mo.), with local channels ($0.50/room/mo.) if available in your market. HD Access ($0.75/room/mo.) required. HD BUNDLE: 3- or 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/ room/mo.) or above, with local channels ($0.50/room/mo.) if available in your market. HD Access ($0.75/room/mo.) required. HD PREMIUM BUNDLE: 3- or 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/room/mo.) or above, with local channels ($0.50/room/mo.), if available in your market. HD Access ($0.75/room/mo.) and a qualifying premium channel service required. DRE PREMIUM HD BUNDLE: Pricing includes in-room receiver, remote and management control server. Offer does not include televisions and is applicable to the DIRECTV HD equipment only. 5-year programming agreement required. Properties must subscribe to SELECT Package ($5.50/room/mo.) or above, with local channels ($0.50/room/mo.), if available in your market. HD Access ($0.75/room/mo.) and a qualifying premium channel service. A (DRE) System software receiver fee ($0.40/room/mo.) applies. FOR ALL HD OFFERS, IN THE EVENT YOU FAIL TO MAINTAIN YOUR PROGRAMMING AGREEMENT, YOU AGREE