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Design Meals to Meet Specific Market Requirements

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Design Meals to Meet Specific Market Requirements Design meals to meet specific market requirements D1.HCA.CL3.04 Trainee Manual Design meals to meet specific market requirements D1.HCA.CL3.04 Trainee Manual Project Base William Angliss Institute of TAFE 555 La Trobe Street Melbourne 3000 Victoria Telephone: (03) 9606 2111 Facsimile: (03) 9670 1330 Acknowledgements Project Director: Wayne Crosbie Chief Writer: Alan Hickman Subject Writer: Nick Hyland Project Manager/Editor: Alan Maguire DTP/Production: Daniel Chee, Mai Vu, Jirayu Thangcharoensamut, Kaly Quach The Association of Southeast Asian Nations (ASEAN) was established on 8 August 1967. The Member States of the Association are Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Singapore, Thailand and Viet Nam. The ASEAN Secretariat is based in Jakarta, Indonesia. General Information on ASEAN appears online at the ASEAN Website: www.asean.org. All text is produced by William Angliss Institute of TAFE for the ASEAN Project on “Toolbox Development for Front Office, Food and Beverage Services and Food Production Divisions”. This publication is supported by the Australian Government’s aid program through the ASEAN- Australia Development Cooperation Program Phase II (AADCP II). Copyright: Association of Southeast Asian Nations (ASEAN) 2013. All rights reserved. Disclaimer Every effort has been made to ensure that this publication is free from errors or omissions. However, you should conduct your own enquiries and seek professional advice before relying on any fact, statement or matter contained in this book. The ASEAN Secretariat and William Angliss Institute of TAFE are not responsible for any injury, loss or damage as a result of material included or omitted from this course. Information in this module is current at the time of publication. Time of publication is indicated in the date stamp at the bottom of each page. Some images appearing in this resource have been purchased from stock photography suppliers Shutterstock and iStockphoto and other third party copyright owners and as such are non-transferable and non-exclusive. Clip arts, font images and illustrations used are from the Microsoft Office Clip Art and Media Library. Some images have been provided by and are the property of William Angliss Institute. Additional images have been sourced from Flickr and SKC and are used under Creative Commons licence: http://creativecommons.org/licenses/by/2.0/deed.en File name: TM_Design_meals_to_meet_spec_market_req_FN_020214 Table of contents Unit descriptor................................................................................................................... 1 Assessment matrix ........................................................................................................... 3 Glossary ........................................................................................................................... 5 Element 1: Identify markets ............................................................................................... 7 Element 2: Create meals for specific markets ................................................................. 37 Presentation of written work ............................................................................................ 97 Recommended reading ................................................................................................... 99 Trainee evaluation sheet ............................................................................................... 101 Trainee Self-Assessment Checklist ............................................................................... 103 © ASEAN 2013 Trainee Manual Design meals to meet specific market requirements © ASEAN 2013 Trainee Manual Design meals to meet specific market requirements Unit descriptor Unit descriptor Design meals to meet specific market requirements This unit deals with the skills and knowledge required to Design meals to meet specific market requirements in a range of settings within the hotel and travel industries workplace context. Unit Code: D1.HCA.CL3.04 Nominal Hours: 35 hours Element 1: Identify markets Performance Criteria 1.1 Identify characteristics of different markets 1.2 Identify community markets 1.3 Identify different market trends Element 2: Create meals for specific markets Performance Criteria 2.1 Create meals to meet market needs 2.2 Create meals to meet customers’ satisfaction 2.3 Create meals within a budget 2.4 Organise requirements/preferences 2.5 Identify resources required for meals © ASEAN 2013 Trainee Manual 1 Design meals to meet specific market requirements Unit descriptor © ASEAN 2013 2 Trainee Manual Design meals to meet specific market requirements Assessment matrix Assessment matrix Showing mapping of Performance Criteria against Work Projects, Written Questions and Oral Questions The Assessment Matrix indicates three of the most common assessment activities your Assessor may use to assess your understanding of the content of this manual and your performance – Work Projects, Written Questions and Oral Questions. It also indicates where you can find the subject content related to these assessment activities in the Trainee Manual (i.e. under which element or performance criteria). As explained in the Introduction, however, the assessors are free to choose which assessment activities are most suitable to best capture evidence of competency as they deem appropriate for individual students. Work Written Oral Projects Questions Questions Element 1: Identify markets 1.1 Identify characteristics of different markets 1.1 1,2,3,4 1,2 1.2 Identify community markets 1.2 5,6,7 3,4 1.3 Identify different market trends 1.3 8,9 5,6 Element 2: Create meals for specific markets 2.1 Create meals to meet market needs 2.1 10,11,12,13 7,8,9 2.2 Create meals to meet customers’ satisfaction 2.2 14 10 2.3 Create meals within a budget 2.3 15,16 11,12,13 2.4 Organise requirements/preferences 2.4 17,18 14 2.5 Identify resources required for meals 2.5 19,20 15,16 © ASEAN 2013 Trainee Manual 3 Design meals to meet specific market requirements Assessment matrix © ASEAN 2013 4 Trainee Manual Design meals to meet specific market requirements Glossary Glossary Term Explanation A French term which is translated as "according to the A la carte menu". A menu of items which are all individually priced An abnormal reaction of the body to a previously encountered allergen introduced by inhalation, ingestion, Allergy injection, or skin contact, often manifested by itchy eyes, runny nose, wheezing, skin rash, or diarrhea. Essential nutrient that is the body's main source of Carbohydrate energy. A sugar or starch Foods from grains such as wheat, rice, corn (maize), Cereals barley, oats, rye and the flours made from these grains when they are crushed (milled) Items of food or beverage. Products used in food Commodities production An ingredient that has had all or part of the preparation Convenience Food done Cuisine A style or quality of cooking; cookery: Culinary Of, pertaining to, or used in cooking or the kitchen. Dairy Products containing or made from milk Is the sum of food consumed by a person. Usually Diet calculated on a daily basis A nutrient that supplies energy, promotes growth and is Fat the carrier of certain vitamins Denoting or relating to meat prepared as prescribed by Halal Muslim law The basic, underlying framework or features of a system Infrastructure or organization. A measure of the energy used by the body, and of the Kilojoule energy supplied by food to the body Relating to food, or premises in which food is sold, Kosher cooked, or eaten which satisfy the requirements of Jewish law A French term which is translated as "putting in place". Mise-en-place Referring to preparation prior to service © ASEAN 2013 Trainee Manual 5 Design meals to meet specific market requirements Glossary Term Explanation Nutrient The substances found in food that nourish the body The process by which organisms take in and utilize food Nutrition material. Perishable Refers to food which will deteriorate or rot Portion The amount of food or beverage served A macro nutrient made up of amino acids. Good sources Protein include meats, poultry, seafood and eggs A French term which is translated as "table of the host". Table D'hote A set price menu The select group of customers, with similar Target markets characteristics, in which an establishment focuses its efforts towards © ASEAN 2013 6 Trainee Manual Design meals to meet specific market requirements Element 1: Identify markets Element 1: Identify markets 1.1 Identify characteristics of different markets Introduction The hospitality and tourism industries interact with a diversity of customers. This manual focuses on the skills and knowledge required by cooks and chefs to design, prepare, cook and serve meals to meet the specific market requirements and needs of these customers in commercial food production environments. Whilst it is essential for the health of these customers that you meet any dietary requirements they may have, it is important that kitchen staff are also aware of the value in providing for customers that have specific requirements with appealing and appetising meals. Before we look at the different characteristics of markets that have different menu needs, it is essential that we look at some basic requirements to consider when designing menus and meals that may be included in these menus. Understanding target markets Before attempting to design menus and meals within these menus, it is important to understand
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