Organizational Learning As an Enabler of International Maritime Security Cooperation
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1 ORGANIZATIONAL LEARNING AS AN ENABLER OF INTERNATIONAL MARITIME SECURITY COOPERATION A thesis presented by Daniel T. Murphy to The School of Education In partial fulfillment of the requirements for the degree of Doctor of Education in the field of Education College of Professional Studies Northeastern University Boston, Massachusetts October 2018 2 Table of Contents Abstract ...................................................................................................................................... 5 Chapter 1: Introduction ............................................................................................................... 6 Statement of the Problem and Research Questions .......................................................... 8 Significance of the Study ................................................................................................ 8 Theoretical Framework ................................................................................................... 9 Research Trajectory 1.................................................................................................... 12 Research Trajectory 2.................................................................................................... 13 Why Watkins and Marsick? .......................................................................................... 14 Chapter 2: Literature Review .................................................................................................... 16 OL in the U.S. Military and Intelligence Community .................................................... 16 OL Through Operational Failure ................................................................................... 23 OL in Other Western Military Organizations ................................................................. 27 OL in Non-Western and Developing Country Military Organizations ............................ 34 OL by U.S. Adversaries ................................................................................................ 39 Conclusion .................................................................................................................... 40 Chapter 3: Methodological Approach ....................................................................................... 43 Leading Scholars ........................................................................................................... 44 Scholarly Debate ........................................................................................................... 45 Aligning This Study ...................................................................................................... 46 Data Collection ............................................................................................................. 47 Analytic Method ........................................................................................................... 48 Presentation of Findings ................................................................................................ 49 Chapter 4: Findings .................................................................................................................. 51 Summary of Findings .................................................................................................... 51 Participants ................................................................................................................... 52 Detailed Findings .......................................................................................................... 57 Finding 1: OL Enables Maritime Security Cooperation Between Partner Countries ....... 57 Finding 2: OL is Enabled Through Collaborative Activities .......................................... 59 Briefings ............................................................................................................ 59 Exercises ........................................................................................................... 61 3 Combined Operations ........................................................................................ 64 After-Action Reporting ...................................................................................... 66 Finding 3: OL is Enabled Through Communicative Activities ....................................... 68 Common Language ........................................................................................... 69 Face-to-Face ...................................................................................................... 71 Need-to-Know ................................................................................................... 73 Common Nomenclature ..................................................................................... 76 Radio Communications ..................................................................................... 79 Finding 4: OL is Enabled Through Organizational Elements and Concepts ................... 81 Organization Structures ..................................................................................... 82 Unified Command ............................................................................................. 83 Vertical Commonality ....................................................................................... 87 Finding 5: OL is Enabled Through Human Relationships .............................................. 90 Common Interest ............................................................................................... 90 Personal Relationships ....................................................................................... 93 Trust .................................................................................................................. 96 Finding 6: OL is Enabled Through Technology ........................................................... 100 Common Operating Picture ............................................................................. 100 Common Platforms .......................................................................................... 103 Networks ......................................................................................................... 105 Finding 7: OL is Enabled Through Formal and Informal Training and Education ........ 107 Military Education ........................................................................................... 107 Formal Training ............................................................................................... 109 On-the-Job Training ........................................................................................ 111 Finding 8: OL is Enabled Through Work Practices ...................................................... 113 Directives ........................................................................................................ 113 Intelligence ...................................................................................................... 115 Tactics, Techniques and Procedures (TTPs) ..................................................... 117 Conclusion .................................................................................................................. 118 Chapter 5: Interpretations, Conclusions and Implications ........................................................ 120 Review of Findings ..................................................................................................... 120 4 Implications for Theory and Opportunities for Future Study ........................................ 120 Creating Continuous Learning Opportunities (CL) ........................................... 120 Promoting Inquiry and Dialogue (ID) .............................................................. 121 Encouraging Collaboration and Team Learning (CT) ....................................... 122 Establishing Systems to Capture and Share Learning (LS) ............................... 123 Empowering People Towards a Collective Vision (EM) .................................. 123 Connecting the Organization to Its Environment (EN) ..................................... 124 Providing Strategic Leadership for Learning (SL) ............................................ 126 Extending the Study Across Industries and Geographies .................................. 126 Implications for Practice and Additional Opportunities for Future Study ..................... 127 Enhance and Extend Collaborative Activities................................................... 127 Enhance and Extend Communicative Activities ............................................... 129 Build and Extend Collaborative Organizational Elements ................................ 129 Develop and Enrich Personal Relationships ..................................................... 130 Enhance and Extend Collaborative Technologies ............................................. 132 Broaden Training and Education Programs ...................................................... 133 Align Work Practices for Collaboration ........................................................... 134 Build and Communicate a Common Mental Model.......................................... 135 Concluding Remarks ................................................................................................... 137 References .............................................................................................................................. 140 Appendix A: Interview Protocol ............................................................................................