Livro to Na Rede-Ingles-Ok.Indd 1 03/12/15 16:12
Total Page:16
File Type:pdf, Size:1020Kb
livro to na rede-ingles-ok.indd 1 03/12/15 16:12 RELATIONAL POLICIES INSTITUTE INSTITUTO DE POLÍTICAS RELACIONAIS FEDERATIVE REPUBLIC OF BRAZIL General Director Daniela Greeb President of The Republic Project And Communication Director Dilma Rousseff Vanessa Mary Labigalini Ministry Of Culture Executive Coordination Juca Ferreira Daniela Greeb • Vanessa Mary Labigalini Director of Book, Reading, Literature and Libraries (DLLLB) Facilitators Volnei Canônica Alexandre Cavalcanti National Public Library System Ana Paula do Val Veridiana Negrini • Ilca Bandeira Daniela Greeb Book And Reading National Plan Felipe Lavignatti Ísis de Palma José Castilho Marques Neto Érica Faria Municipal Libraries System Coordinators Lia Capovilla Arapiraca Eliane Bezerra, Marisa Greeb Wilma Nóbrega e Wagno Godez Paloma Klysis Belém Guilherme Relvas Vanessa Labigalini São Paulo Waltermir J. B. Nalles Librarian Daniel Terrível Web Designers Alexandre Cavalcanti BILL & MELINDA GATES FOUNDATION Felipe Lavignatti Production Bill Gates Ruth Egas Melinda Gates Silvana Lamanna Cupaiolo William H. Gates Publishing and Editorial Coordination Ana Paula do Val Global Libraries Program Data Questionnaires Diretor, Global Development Daniel Terrível Deborah Jacobs Cities’ Data and Indicators Deputy Director, Global Development Jorge Kayano Jessica Dorr • Katie Simons Text Revision and Preparation Program Officer Magnólia Araujo Pilar Pacheco Graphic Project and Layout Program Assistant Adriana Fernandes Rhonda Ely Translation Program Coordinator Ricardo Mucciolo Leah Johnson Audio Transcription Grants & Contracts Senior Manager Patricia Guisordi Francia Doyle Grants & Contracts Senior Coordinators Kimberly Swanson • Mary Heinlein Tô na rede – Participatory methodology for public libraries / Organies by Ana Paula do Val , Daniela Greeb and Vanessa Labigalini Finance – São Paulo: Relational Policies Institute, 2015. Becky Taylor 152 p.: il. 28 cm Legal Karen Halazon 1. Public Library. 2. Information and Communication Technology . 3. Consultation Community. 4. Network. 5. ICT Maria Inês Bastos Public Library. I. Greeb, Daniela. II. Labigalini, Vanessa. III. Do Val, Ana. IV. Title. livro to na rede-ingles-ok.indd 2 03/12/15 16:12 livro to na rede-ingles-ok.indd 3 03/12/15 16:12 FOREWORD 4 livro to na rede-ingles-ok.indd 4 03/12/15 16:12 his book is the result of a process of training and engagement of Brazilian public libraries employees, aiming at qualifying and Tstrengthening its actions through information and communication technologies (ICT) use, and implementing a more integrated and efficient customer service in these cultural facilities to its users. In this training we have used a participatory methodology, working on the groups’ internal relationships, fostering talent and creating strategies to transform old, ineffective and crystallized habits in the day-by-day in the workplace. In order to develop this qualification process, it was also necessary to work on external relationships with local networks and the surrounding communities, beyond the walls of libraries. To this end, we conducted a local mapping, together with the participating groups in training, to meet the social actors present in these contexts and their socio-cultural dynamics. Thus, these teams visited communities and popular culture groups, socially vulnerable neighbourhoods, traditional riverine communities, quilombos, terreir’s people, organized groups of artistic expression, among others. Throughout the project, with the participation of employees and the community engagement, we prepared together a plan of activities for public libraries involved in this proposal. The TÔ NA REDE project was carried out for twelve months in 2014 in three cities with very different profiles (Arapiraca-AL, Belém-PA and São Paulo-SP). This work was a partnership between the Relational Policies Institute, the National Public Libraries System and the Bill and Melinda Gates Foundation. We hope this book is a stimulus and a reference guide for other public libraries in the country to replicate this initiative. Enjoy your reading! 5 livro to na rede-ingles-ok.indd 5 03/12/15 16:12 8 A Network for the World Bill and Melinda Gates Foundation (FBMG) 10 A Network for Brazil National Public Libraries System (Sistema Nacional de Bibliotecas Públicas –SNBP) 12 A Network for Local Territories Relational Policies Institute (Instituto de Políticas Relacionais IPR) 14 Chapter 1 PUBLIC LIBRARIES IN ACTION – TÔ NA REDE 16 Know the past to reflect on the future 21 What is a public library again? 23 Chosen cities 41 Profile of project participants 60 Knowledge and Integration of Information and Communication Technologies (ICTs) 74 Chapter 2 ETHICS AND CITIZENSHIP 6 livro to na rede-ingles-ok.indd 6 03/12/15 16:12 90 Chapter 3 LOCAL MAPPINGS: KNOW TO TRANSFORM 109 Mapping data – Tô na Rede 112 Chapter 4 TÔ NA REDE 124 Chapter 5 GETTING TO KNOW ONESELF, THE OTHER AND THE LIBRARIES 126 Moving exchanges 132 A new library perception 135 Cartography of sensations: what Tô na Rede meant to me livro to na rede-ingles-ok.indd 7 03/12/15 16:12 A NETWORK FOR THE WORLD Bill & Melinda Gates Foundation he Bill & Melinda Gates Foundation bases its work on the fundamental principle that every life has equal value. This powerful statement focuses our work on areas where we can have Tthe greatest impact on reducing inequality in order to contribute to a world where every person has the opportunity to live a healthy and productive life. Gates foundation work is cantered on a global scale in the fields of health, development and public policy. In the United States, we support programs to improve the quality of education and reduce social inequality. Within the Global Development scope of the foundation, there is the Global Libraries program. This program started in the United States almost 20 years ago, connecting more than 10,000 public libraries to the Internet, so that people could have easy access to information and opportunities which connectivity and digital resources make possible. As the Foundation’s work began to expand globally, this program designed for libraries has also expanded. Since the 2000s, we have built our strategy based on the experience implemented in the United States, in order to support similar initiatives in more than 20 countries worldwide. 8 livro to na rede-ingles-ok.indd 8 03/12/15 16:12 The mission of the Global Libraries program is to support the transformation of public libraries in engines that drive the development of people and their communities. In times where economic, educational, social and health opportunities depend, increasingly, on the internet and computerization, lack of access and knowledge of digital tools translates into lack of opportunities. Nowadays, more than half of the world’s population has no access to the Internet, and those living in poor communities, especially rural ones, are the ones who are less likely to access or acquire knowledge on how to navigate the digital world. The Global Libraries program supports the efforts led by government institutions and other public and private organizations to expand access to information though digital technologies in public libraries; fostering innovation in libraries; training and increasing leadership of library professionals; promoting changes in public policies that contribute to develop, empowering and modernizing public libraries. In Brazil, we are proud to have the support of the National Public Libraries System and sponsor organizations such as the Instituto de Políticas Relacionais (Institute of Relational Policies) to support the development of public libraries. Tô na Rede project contributed to the transformation of public libraries in Arapiraca (AL), Belém (PA) and São Paulo (SP), increasing and improving the relationship of these libraries with the community and promoting a participatory management that allows all its staff to understand the community’s needs in order to serve them in the best possible way. Both the use of Information and Communication Technologies (ICT) available, and the new skills acquired by their employees, are attributes that not only improve the quality of services offered by libraries, but also turn them into more representative areas of their communities by welcoming their cultural and social diversity. Public libraries participating in the Tô na Rede project have the potential to become benchmarks for other libraries in Brazil and Latin America. The role of public libraries and librarians in today’s society continues to evolve, especially with the use of technology. Libraries are becoming more and more important areas of learning, innovation and places for the community members to meet, due to its immense potential to meet the needs of these communities. Nowadays, more than ever, public libraries are agents of change and constitute places of democratic access to information, knowledge, reading and culture. In Brazil, we are witnessing a transformative work that will benefit thousands of people with the opportunity to live a better life thanks to public libraries. 9 livro to na rede-ingles-ok.indd 9 03/12/15 16:12 A NETWORK FOR BRAZIL Public Libraries National System (Sistema Nacional de Bibliotecas Públicas –SNBP) ince 1937, when the National Book Institute (Instituto Nacional do Livro - INL) was created, Brazil has been investing in the support and expansion of public libraries in the country. SHowever, it was through Presidential Decree No. 520 on 13 May 1992 that the National Public Libraries System