9 FCC Red No. 24 Federal Communications Commission Record DA 94-1271 thy Talone, John Lucas, and Wayne and Debbie Ward); Before the (ix) a supplement to the final report dated May 4, 1994 Federal Communications Commission submitted by Edwin N. Lavergne which includes typed Washington, D.C. 20554 notes from Bruce Yerks; (x) the May 13, 1994 letter from Thomas Jay Solomon with current letters from the Talones, Mullers and Wards; (xi) the May 17, 1994 supple LETTER ment submitted by Edwin N. Lavergne to WRQI's final July 14, 1994 interference report; (xii) the May 18, 1994 response to letters dated April 29, May 3, May 13, and May 16, 1994 from Edwin N. Lavergne; (xiii) the June 21. 1994 report of Released: July 14, 1994 the field visit made by the Engineer In Charge of the Buffalo Field Office on June 16, 1994: (xiv) the June 16, IN REPLY REFER TO: 1994 letter from Edwin N. Lavergne, Esq.: and (xv) all 1800B3-MJF/RDG other related filings. Lawrence Roberts. Esq. Background Roberts and Eckard, P.C. WRQI began program test operation on March 14, 1990. As of the Commission's March 7, 1994 letter, the Commis 1919 Pennsylvania Avenue. N.W. sion has found that WRQI has fulfiled its obligation to all Suite 222 but four of the 139 total complaints. As of the date of this' Washington, D.C. 20006 letter, the staff has reviewed the above-referenced corre spondence, inspected three of the complainants' homes and Thomas Jay Solomon. Esquire has determined that, out of the four outstanding com 8 Tobey Village Office Park plaints, one complaint is now deemed resolved because WRQI has fulfilled its obligation pursuant to 47 C.F.R. § Pittsford, NY 14534 73.318. However, three complaints still remain unresolved. They are the complaints filed by Debbie and Wayne Ward Edwin N. Lavergne, Esq. (#9), Tom and Patsy Muller (#12) and Julie Marble Rodney L. Joyce. Esq. (#139). The numbers refer to the numbered list contained Ginsburg, Feldman and Bress. Chartered in our previous findings of June 25, 1993. 1250 Connecticut Avenue, N.W. Suite 700 Resolved Complaint - Talone Residence Washington, D.C. 20036 Mrs. Dorothy Talone indicated on Attachment "B" 1 that her electronic equipment affected by interference from WRQI are the following: In re: WRQI(FM), South Bristol Twp, New York Great Lakes Wireless Talking Machine Co. (1) a SONY 32" television (Model Number BLH-900314KC KV32KBK25, Serial Number 130605951) located downstairs; Dear Counsel: (2) a SONY television (Model Number KX5201, Serial Number 227526) located upstairs; This letter is in reference to the following: (i) the Com mission's March 7, 1994 letter regarding the remaining (3) an RCA television (Model Number 336M, Serial four complaints of blanketing interference caused by Number 1405454-12) located in a second upstairs WRQI; (ii) the Commission's March 9. 1994 letter which bedroom; reinstated WRQI's program test authority (PTA); (iii) the (4) a SONY VCR (Model Number SL1 + F 300, Serial inspection conducted during the week of April 11. 1994 by Number 12582) located downstairs; the Commission's staff; (iv) the April 19, 1994 letter sub mitted by Thomas Jay Solomon, local counsel for the (5) a SONY VCR (Model Number SLV 595 HF, complainants located near the WRQI Oak Mount Road Serial Number 1008017) located downstairs; program test authority (PTA) tower site; (v) the April 21. (6) a Fisher VCR (Model Number FVH530, Serial 1994 letter submitted by Lawrence Roberts, Washington, Number 37760 - A8302) located upstairs; DC counsel for the complainants; (vi) the final interference (7) a Panasonic radio tuner (Model Number RA6500. report dated April 29, 1994 submitted by Edwin N. Serial Number 85024-048024). Lavergne, communications counsel for WRQI; (vii) the Commission's April 29. 1994 letter which extended PTA through June 1, 1994 and requested clarification of the In addition, Mrs. Talone complained that a grounding location of WRQI's PTA facilities; (viii) the April 29, 1994 rod installed by WRQI was left protruding above the letter from Thomas Jay Solomon with 11 attachments (in ground. cluding letters from Patrick Crowley, Pasty Muller, Doro 1 The Commission's March 7, 1994 letter included as Attach Commission record, still received blanketing interference. At ment "B" a form which requested specific information regard tachment "B" was completed by Mrs. Talone and returned to ing Mrs. Talone's electronic equipment that, according to the Commission. 6873 DA 94-1271 Federal Communications Commission Record 9 FCC Red No. 24 In its final report dated April 29, 1994 ("final report"), was built into the case. The AM tuner received a usable WRQI states that David Groth of Radio Engineering Ser AM signal: however, interference from her own VCR, vices and Bruce Yerks of Bruce Television were the techni which was located right above the tuner, was noted on her cians selected in March 1994 to work with Mr. Suffa, AM tuner. The staff found, in totality, that there is good WRQI's engineering consultant, on the remaining reception on her Panasonic radio. In regard to the tele unresolved complaints. WRQI states that to improve televi phone interference in the form of occasional static and sion reception at the Talone residence the following actions breaks in her dial tone and service during calls, we have were taken: the master antenna was replaced; the masting, determined that these problems are a Rochester Telephone ground wire and guy wires were replaced; the coaxial Company problem and are external to her house. Further, lead-in cable was replaced with low loss RG-6 100% shield no WRQI interference was observed to the telephones dur ed cable; the grounding rod was buried; the rotor was ing their inspection. This determination was based on the repaired; FM traps were installed and jumpers between the staff's observations and conversations between Mr. Viglione VCR and the television in the living room were replaced and Ms. Helen Payne, Manager at Seneca-Gorham Tele with 100% shielded cable. WRQI states that these actions phone Company.5 Ms. Payne said Rochester Telephone resulted in generally good television reception, except for Company will investigate Mrs. Talone's telephone prob ghosting on several channels. WRQI states that there was lems. no change in reception or ghosting when on-off tests were In an April 28, 1994 letter, Mrs. Talone disputes WRQI's conducted. In regard to interference to Mrs. Talone's radio report and states that she is still experiencing the following tuner, WRQI states that it replaced the 300 ohm balanced problems: i) television viewing is not satisfactory on Chan input with a coaxial cable connection and that internal nel 21, a local Rochester Station; ii) VCR taping and antenna wires were replaced with shielded coaxial cable. playback is not satisfactory; iii) AM stereo tuner signal is WRQI states that, as a result, the tuner showed good FM not satisfactory; and iv) her telephones are still not operat reception. In regard to telephone interference, WRQI states ing correctly. However, the conclusion of the Commis that ferrite chokes were installed on all telephone leads and sion's staff based on the inspection is that WRQI has no interference was observed on the telephones or answer resolved all interference for which it is obligated pursuant ing machine. Therefore, WRQI believes that it has fulfilled to § 73.318. Accordingly. WRQI has fulfilled its obligation its obligation under 47 C.F.R. § 73.318 with respect to the pursuant to 47 C.F.R. § 73.318 in regard to this complaint. Talone residence. On April 11, 1994, Robert D. Greenberg, Assistant Chief Unresolved Complaints - Marble Residence (#139) of the FM Branch, and David Viglione, Engineer In In regard to Julie Marble's September 2. 1992 letter, Charge of the Buffalo Field Office, inspected the Talone WRQI was directed in the Commission's March 7. 1994 residence after WRQI's most recent efforts to resolve the letter to determine if Ms. Marble is located inside or out blanketing interference. The staff observed the picture and side WRQI's blanketing contour and then take the appro audio quality of the Sony 32 inch television located on the priate action. Ms. Marble states that since she moved to first level of Mrs. Talone's house. WRQI was not heard Bristol on August 28. 1992. she has been receiving interfer over the audio portion of the television. Turning the ence from WRQI on her televisions, cordless telephones WRQI transmitter on and off revealed that there was no and answering machine. change in the picture quality on any channel. They found TASO2 3 television reception with slight reflections and a In the final report WRQI states that Ms. Marble resides multipath bar on the left side of the screen. The staff also within WRQI's blanketing contour. WRQI states that Ms. spot-checked the other televisions in the house to confirm Marble filed her complaint more than two years after the that no blanketing interference existed with the WRQI station commenced operations from the Oak Mount Road transmitter on.3 Although Mrs. Talone states her reception tower. By declaration of Steve Chartrand, WRQI's current was better prior to the erection of the tower, we cannot General Manager and President of Great Lakes Wireless confirm the quality of Mrs. Talone's reception four years Talking Machine Co., WRQI states that a letter was sent to ago. Her whole antenna system is different, and distant Ms. Marble on September 1, 1992 containing FOB Bul towers may have been constructed which could cause letins Number 9, 12 and 16 and a pamphlet entitled multipath.