Beyond Magic Kingdom Park Service Animals
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Mobility Visual Hearing Tips & Information Accessibility & Mobility GUIDE FOR GUESTS Disabilities Disabilities Disabilities Guest Relations Merchandise Package Courtesy Wheelchairs Complimentary Accessible Transportation Following WITH DISABILITIES Guest Amenities Wheelchairs and Electric Conveyance Vehicles (ECVs) Braille Guides Printed in Braille and large print text Please visit Guest Relations, located in Delivery and Pickup Assistive Listening Utilizes Disney’s Handheld wheelchairs are available for travel to and from the options are available for Guests in Available for Rent available for rent at any of the four Parks. Available to provide an overview of the Theme Park. Device to amplify sound through headphones or induction City Hall for: Instead of carrying your purchases all day, accessible parking lot and the nearest wheelchair wheelchairs or ECVs: on a first-come, first-served basis and may not be or Deposit Audio Description Utilizes Disney’s Handheld neck loop at specific attractions. • Questions and Concerns have them delivered to the Main Street rental location. These courtesy blue wheelchairs are transferred from Park to Park. Watercraft access varies depending on the Device to provide supplemental audio information Handheld Captioning Utilizes • Ticket Upgrades Chamber of Commerce near the Park not permitted for use inside the Theme Parks. Disney’s Handheld type of watercraft and existing Park Hopping Options and narration at specific attractions and outdoor Device to display text at select attractions. • Separated Guest Assistance entrance and pick them up as you exit the Park. Please allow three hours for delivery Companion Restrooms Companion-assisted condition. If you plan to visit more than one Park on the same locations via an interactive audio menu. • Lost and Found restroom facilities are available in addition to Video Captioning Caption-ready monitors designated to the front of the Park. If you prefer, have Buses can accommodate various types day, retain your deposit ticket from the first Park. You with a “CC” symbol can be activated by remote control built • Services for Guests your purchases delivered directly to your facilities designed for access by Guests with of wheelchairs and ECVs. The will be able to obtain a replacement wheelchair or with Disabilities into Disney’s Handheld Device. Walt Disney World® Resort Hotel. See a mobility disabilities. These restrooms are located at: standard lift size is 30" x 48". ECV the same day, if available, at the next Park with ® Merchandise Cast Member for more details. • Pirates of the Caribbean, Adventureland The wheelchair or ECV must no additional charge. Amenities available for $25 refundable deposit. Amenities available for $25 refundable deposit. ® • Splash Mountain, Frontierland fit the lift without being forced Dining ® Services for International Guests are • Near Pinocchio Village Haus, Fantasyland and be securely fastened in the Rental Locations • Mickey’s Gift Station at the Transportation and Guest Relations See map inside for location. Guest Relations See map inside for location. available at Guest Relations. Dining Reservations • Next to Gaston’s Tavern, Fantasyland restraints. We recommend that Ticket Center (limited quantities and no ECVs) Table-Service restaurants book quickly, Near Casey Jr. Splash ‘N’ Soak Station, Los Servicios para huéspedes • Guests using ECVs transfer to a • Wheelchair Rental Shop inside Main Entrance so please make reservations at Fantasyland internacionales están disponibles en la bus seat while onboard. oficina de Guest Relations. www.disneyworld.com/dine, by calling • Space Mountain, Tomorrowland ® 407-WDW-DINE (939-3463), or by visiting Wheelchair Replacement Locations Stationary Braille Maps Large print maps with Reflective Captioning Available at many theater-type Des services pour les visiteurs • Near “it’s a small world”, Fantasyland Monorail system can be accessed by Complimentary any Guest Relations location. Reservations ® attractions, utilizing LED display to project desired captions internationaux sont disponibles au elevators and/or ramps, at Amenities and • Castle Couture in Fantasyland Braille overlay and raised graphics to highlight key Guest Relations. must be cancelled at least one day prior Auxiliary Entrance Limitations Some attractions Transportation and Ticket Services for use • Frontier Trading Post landmarks and attractions. Located in the Guest onto a panel positioned in front of you. See a Cast Member ® at the attraction for assistance. or a per person cancellation charge may have auxiliary entrances for Guests in wheelchairs Center, Magic Kingdom Park, at the Park • Buzz Lightyear’s Space Ranger Spin Photos Relations Lobby and near the Guest Information Serviços para visitantes internacionais estão or with service animals. These entrances are not be incurred (charge varies by location). Epcot ®, Disney’s Grand Board on Main Street, U.S.A. Written Aids Packets containing dialogue, narrations, disponíveis no Guest Relations. intended to bypass waiting lines. Guests with Companion Restrooms Mickey Check Floridian Resort & Spa, Disney’s See map inside for locations indicated with flashlights, pen and paper are available at or near performance Dienste für internationale Gäste sind bei der disabilities and up to five members of their party areas or entrances for most shows and attractions. Gästebetreuung erhältlich. Look for the Mickey Check on menus may enter through these entrances. The rest of the Polynesian Resort and Disney’s ゲストリレーションにて世界各国から throughout the Walt Disney World Resort party should use the standard queue. Contemporary Resort. More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Hosts with basic abilities in Sign Language can be identified のゲストの皆様向けのサービスをご案 for kids’ meals and other items that Dining and Shopping Locations Limited number available on a first-come, first-served and options, please visit Guest Relations. You may with the appropriate language pin on their nametag. 内しております。 meet Disney Nutrition Guidelines. For Viewing Areas P Parade routes and some Some counter-service and merchandise basis at the rental locations. also obtain information, including parade & show more information, please visit show areas have designated viewing areas for times and details about restaurant menus, by calling Sign Language Interpretation Available at Magic Shopping Guests with disabilities. These areas are filled on a locations have narrow queues formed by ® ® www.disneymickeycheck.com. For special Must be 18 years of age or older to rent ECVs. 407-827-7935. Kingdom Park on Mondays and Thursdays. Schedules are Throughout Magic Kingdom Park, first-come, first-served basis. Plan to arrive early, as railings that may be difficult for Guests available at Guest Relations that list specific interpreted you’ll find unique shopping experiences: dietary needs, please see a restaurant NO RESERVATIONS ACCEPTED. Available on a same- manager or chef. space is limited. Viewing spaces cannot be reserved using wheelchairs. At these locations, we show times for all Walt Disney World Theme Parks. from apparel and toys, to embroidered or guaranteed. Parties larger than six may be asked suggest that a member of your party order day basis and may only be used in the Park where For future visits to request confirmation of our interpreted Mickey Ear hats, to Cinderella Castle to separate and reunite afterwards. they are rented. Your ECV will be held if you wish to Payment Options and transport the food, or contact a Cast performance schedule OR to request interpretation for other and Monorail play sets, you can always Walt Disney World Resort Member for assistance. leave and return to the same Park. remember the magic. ® ® special events and shows, call a minimum of 14 days in accepts Disney’s Visa Cards, Visa , advance at 407-824-4321 [voice] or 407-827-5141 [TTY]. MasterCard®, Discover®, American Express®, Diners Club® and JCB®. ® Beyond Magic Kingdom Park Safety in the Park Mobility Scooters/ECVs Please keep your speed to the walking speed of Service Animals Leaving the Park? All Guests who wish to leave the Park and return later in the day those around you. may do so by presenting their original admission media. Resorts/Special Reservations Walt Disney World Resort Hotels offer special equipment and facilities for Guests with disabilities. For information specific to individual Resorts, please call Adjust and lower speed while maneuvering through Trained service animals must remain on a leash or in a harness at all times. Cast Members are not able to take • To get to the Magic Kingdom Park parking lot, take a Monorail or Ferryboat to Walt Disney World Resort Special Reservations at 407-939-7807 [voice] or 407-939-7670 [TTY]. enclosed spaces like restrooms, merchandise and control of the service animal. Guests with service animals should follow the same attraction entrance procedures as the Transportation and Ticket Center and then a Parking Tram. food and beverage locations. Guests using wheelchairs. ® Accessibility information and accommodations for the following locations: • To get to Epcot , take a Monorail or Ferryboat to the Transportation and Ticket Park your device in safe locations clear from Service Animal Restrictions Due to the nature of Guests with service animals should check with a host Center and then a Monorail to . Water Parks Guest Services locations at Disney’s Typhoon Lagoon Water Park and Disney’s Blizzard Epcot walkways and