NEWS FROM PHOEBE MINISTRIES Volume 95, Issue 3
The NET Program: An Innovative Approach to Therapy
IN THIS ISSUE: A New Spirit of Service The Phoebe Institute on Aging Engineering Students Design Devices for Phoebe Residents with Dementia
The EDUCATION Issue Welcome | FALL 2014
Mission Statement: A Message from the President A community of faith, called by God, to serve the needs and to enhance the lives of our Dear friends of Phoebe, elders, their families and the broader community. The Mission of Phoebe Ministries is “A community of faith, called by God, to serve the Scott R. Stevenson, needs and to enhance the lives of our elders, their President & CEO families and the broader community.” In meeting our mission, our hope is that we will honor God Rev. Daniel T. Moser II in all we do. In this issue of The Messenger, we Chair, Phoebe Ministries highlight one component of our commitment Governing Board to serving each of these constituencies through Kimberly Metz, Editor-in-Chief a multitude of diverse educational programs. Contributors to this issue: We are thankful for both the ability to provide Brynn Buskirk, Molly Kranzley these programs and for the great benefits that our Driscoll, Charles Fehr, Ava Haekler, residents, employees and families derive from participating in them. Trina Johnson-Brady, Emilie Joly, I would especially like to highlight the Phoebe Institute on Aging (PIA). For more Adam Marles, Kimberly Metz, than a decade, the PIA and its Advisory Board have provided educational forums to Scott R. Stevenson, Maureen the community on aging issues, as well as serving as a regional think tank for “what’s Suppan, Adrienne Wright next” in the industry. Everyone at Phoebe and the older adult community at large Special Contributors: benefits from these significant contributions. Other stories in this issue include: Eleanor Feldman Barbera, Ph.D., ✜ Allison Goodin ✜ Partnerships with local schools and universities Phoebe-Devitt Homes is the ✜✜ Educational opportunities for residents official name of the 501(c)(3) ✜✜ Innovative new programs developed by our staff that are changing not-for-profit corporation doing healthcare delivery business as Phoebe Ministries. Founded in 1903 and incorporated ✜✜ A new documentary on the history of Phoebe Berks as such in 1984, Phoebe-Devitt ✜✜ The most successful Upper Bucks Forum on Aging to date Homes is responsible for the supervision of facilities, long- range planning, development “A community of faith, called by God, and fundraising for 14 locations. Together, these affiliates provide to serve the needs and to enhance the long term care, housing and various support services to lives of our elders, their families and thousands of individuals annually. Phoebe Ministries is affiliated the broader community.” with the United Church of Christ and is a member of LeadingAge, We have a number of free educational opportunities for residents and the LeadingAge PA, and the Council community throughout the year. The next is the Fall Phoebe Institute on Aging for Health and Human Services Conference, entitled “Building Friendly Communities: Addressing Alzheimer’s and Ministries of the United Church Related Disorders,” on October 16 at DeSales University. I hope to see you there. of Christ. God bless, The official registration and financial information of Phoebe-Devitt Homes may be obtained from the Pennsylvania Department of State by calling toll free within Pennsylvania at 1-800-732-0999. Registration does not imply endorsement. Scott R. Stevenson President & CEO
2 WWW.PHOEBE.ORG | Fall 2014 Phoebe launched Spirit of Service this past summer. All Phoebe staff members were trained with the expectation that all customers— residents, families, fellow staff members, and vendors—should be treated with excellent care, compassion and consideration.
their families, the community and Spirit of Service. Training involved Phoebe Launches each other. communication tips; phone, email, and elevator etiquette; and even role playing The Leadership Development class through different situations employees Customer Service was charged with developing and may encounter with one another, recommending a customer service residents, and families. Philosophy: program, as well as determining standards and expectations, roles Scott Stevenson, President & CEO, says, and responsibilities, and lastly, an “I firmly believe everyone at Phoebe is Spirit of Service implementation plan along with accountable for making Spirit of Service success metrics. a success. We must always remember This past summer, Phoebe Ministries that our workplace at Phoebe is a home “It was an exciting project,” says Karen launched a new endeavor focused for the people we serve.“ on Phoebe’s ongoing effort to set the Carrano-Miller, class member and bar high: Spirit of Service, Phoebe’s Assistant Controller at Phoebe. “We Customer Service Philosophy. spent a year developing the program How are we doing? and a second year developing the Let us know! Developed by one of Phoebe’s training. We want everyone at Phoebe— Leadership Development classes, residents, employees, family members, Visit phoebe.org/ Spirit of Service stems from Phoebe’s vendors—to feel welcome here.” spiritofservice or fill out foundational Faith in Action values a comment card in any and is dedicated to creating a positive Over the last three months, all Phoebe experience for our residents and clients, staff members have been trained in of our facilities!
Phoebe’s Spirit of Service is our customer service philosophy, which stems from our foundational Faith in Action values and is dedicated to creating a positive experience for our residents and clients, their families, the community and each other.
3 Happenings | NEWS Bridgeways Residents Create Cards for Those Needing a Lift
The Bridgeways Neighborhood at Phoebe Allentown recently initiated a unique creative program that helps the residents make greeting cards and write letters to people in the local community. Bridgeways residents have written to children at Lehigh Valley Hospital, Meals on Wheels recipients, a visiting church group, Phoebe staff members, and veterans from the Veterans of Foreign Wars organization. Creative writing is one way that Phoebe incorporates Montessori programming for Memory Support and Dementia Care patients. Writing can help an individual with memory care issues to enhance their memory, reinforce motor skills, and feel a Guests enjoyed food and drink at the patio dedication on September 3. sense of accomplishment. Terrace Residents Celebrate New Patio Phoebe recognizes the donors who made it possible.
Residents at the Terrace at Phoebe One of the major donors to the Allentown have a new outdoor oasis project was the Phoebe Home to call their own. Auxiliary in Allentown. Auxiliary President Barbara Ann Moyer A new program on the Allentown Campus Phoebe completed construction of a says the group was inspired by the has Bridgeways residents giving back to the community by crafting greeting cards with new 925-square-foot patio alongside idea of leaving a legacy for future the Terrace this August, giving personal messages for people served by local generations of Terrace residents. nonprofit organizations. residents plenty of time to enjoy the “This is something residents will summer and fall months from their enjoy for years to come,” Moyer Pam Kleckner, Memory Support backyard. Residents celebrated their adds. “The Auxiliary knew this Community Life Manager at Phoebe new space—and the donors who was an important project, and we Allentown, says that when the residents made it possible—at a ceremony on wanted to get involved.” are making the cards, they have a great September 3. time and are aware that they are giving The patio area includes a built-in back to others. “Our residents have teared “Our residents needed a dedicated grill, comfortable seating, up when we made cards for the children space to enjoy the outdoors, and lighting for evening events, and veterans,” Kleckner says, “because it meant so much to them.” our donors stepped up to make it elegant stonework, a handicapped- happen,” says President and CEO accessible ramp, ample shade cover, Scott R. Stevenson. and lush greenery.
4 WWW.PHOEBE.ORG | Fall 2014 Residents were eager to be the first to Phoebe Berks Gets ride the new bus (left), which can seat six residents in wheelchairs at one time. a New Set of Wheels A dedication ceremony took place on Wheelchair-accessible bus provides residents with independence August 5 (above).
Residents of Phoebe Berks Village and “What we’re celebrating today is not just of Berks County, reminding them of their Phoebe Berks Health Care Center have a bus, not just a mode of transportation, youth when rides through the country were a new way to get around town. but an opportunity,” Phoebe Berks a regular Sunday afternoon activity. Executive Director Mary Kay After a fundraising campaign The new bus can accommodate six McMahon said in her remarks. “You’ve raised more than $75,000, Phoebe ambulatory passengers and eight given our residents in wheelchairs Berks acquired an ADA-compliant, passengers in wheelchairs. Nancy Dettra, the opportunity to explore the world wheelchair-accessible bus to allow who contributed to the project, said she beyond our campus, the opportunity to residents with restricted mobility a new wanted to enrich the lives of her fellow retain their independence.” way to travel from the Berks campus. residents. “This opens up new vistas for Residents celebrated the new bus with a Residents have already taken the bus on individuals in wheelchairs,” Dettra said. “It donor recognition event and dedication a number of trips to nearby destinations gives their lives deeper meaning.” ceremony on August 5. and on drives through the rolling hills
Highest Attendance Ever at and Phoebe Richland staff. Roman joined the event committee when she transitioned Upper Bucks Forum on Aging from Phoebe Allentown to Phoebe Richland two years ago. “It is hard to believe that so The 9th Annual Upper Bucks Forum ✜✜ Fall prevention and treatment related many forums have passed already,” she says. on Aging, held on Wednesday, May to hip fractures “It is an honor to be able to work with my 7 at Benner Hall in Phoebe Richland, team to provide the community informative, ✜✜ Dementia prevention tips from Kelly attracted the highest attendance to date free education and access to resources. I look O’Shea Carney, Ph.D., CMC, Director with more than 170 attendees. forward to continuing into the future and I of Phoebe’s Center for Excellence in am very excited to be coming up on the 10th The Forum on Aging is a free educational Dementia Care anniversary of this event!” program of the Phoebe Institute on ✜✜ Medicaid planning information Aging, and the event is held in honor of Keep an eye out for future Upper Bucks Older Americans Month. The purpose The forum is organized by Tracy Roman, Forum on Aging events, as the program of the forum is to seek public input and Executive Director of Phoebe Richland, is expected to grow and expand its encourage local citizens age 55 years or along with senior community members services and education to seniors. older to learn about aging services and resources in their community. Highlights from this year’s forum included: ✜✜ An Area Agency on Aging update ✜✜ A personal safety presentation by a State Trooper from the Dublin Barracks The 9th Annual Upper Bucks Forum on Aging was attended by 170 citizens from the Richlandtown area.
5 Happenings | NEWS
“After I moved to Phoebe Berks three years ago I had the pleasure of sitting next to Bill Fisher at the Cottage picnic and he told me about the connection his family had to the land,” says Maggie Rice, Phoebe Berks Cottage resident (left). “I thought that someone should preserve what he knows and when I mentioned it to my son, Andy, he told me he would like to make the film for Phoebe because I am so happy here.”
for the two of us, something that is so meaningful to me, and with us living in Hawaii, doesn’t happen that often. We had time to create some lasting memories, and those will live on in this film,” says Andy.
Phoebe Berks Captures Andrew Rice of Kenai Productions and son Past and Present on Film of Phoebe Berks resident, Maggie Rice.
The Phoebe Berks Campus had a farm complex on the land, vividly As the interviews continued through touch of stardust in May when a remembers the stories his father told the week, a theme began to emerge, documentary film crew interviewed of his birthplace. It was these stories greater than the original history- residents, staff and board members in which inspired independent living focused subject matter of the film. addition to filming daily activities in all resident Maggie Rice to encourage “A common theme of friendliness levels of care. Mary Kay McMahon, Executive and true compassion was evident in The documentary-style film will feature Director of Phoebe Berks, to consider everyone we spoke to,” Andy says. documenting the living history still the rich history of the land on which As with feature films, much work present on the Berks Campus. It just Phoebe Berks is built, and those who remains to be done on documentary so happened that her son, Andy, have ties to the farmhouse that stood films after the director yells, “Cut!” is a professional filmmaker who on the grounds until the end of the last The finished film is expected to volunteered his time to the project. century. premiere at Phoebe Berks this winter. Bill Fisher, a cottage resident whose Andy flew from Hawaii and stayed If you are interested in with his mother in her cottage during front door faces the ruins of the old attending a viewing, please buildings that were once part of the the filming. “Working on the project with her offered some precious time email [email protected].
6 WWW.PHOEBE.ORG | Fall 2014 Improvements to Phoebe’s Housing Communities
Improvements were recently made Robesonia (right) now feature updated Residents have been very enthusiastic to Phoebe’s affordable housing color schemes, new carpet, furniture and about the recent updates and are communities in Berks County. artwork in all of the communal spaces. enjoying the vibrant new communal John F. Lutz even has a hand-painted living spaces for social interactions John F. Lutz Apartments in St. Lawrence mural of a Parisian street scene in the and events. (left) and Furnace Creek Manor in community’s dining and activity area.
Allen Square Gets a Brand New Look
The Allen Square Neighborhood of Phoebe Allentown has a newly Hallway Before Hallway After renovated environment that is warmer, friendlier, and less clinical than before. Updates to the entrance from the Trexler Building, the hallways, and the resident rooms include new furniture and flooring that add color and style to the space. Additionally, photographs of local historical buildings and sites are hung throughout the neighborhood to brighten the walls. Resident Room Before Resident Room After
Entrance Before Entrance After
7 Happenings | NEWS
Michelle Posch, RN, Information Clinical Specialist at the Phoebe Services Pharmacy, trains facility nurses on how to use Phoebe’s electronic medical records system or eMAR. Phoebe’s system, unlike others, requires pharmacists to input an order. This allows nurses to spend more time with residents and decreases the number of errors.
eliminate the extra work that would normally be anticipated from nurse order entry. The pharmacist order entry method is what truly places Phoebe’s electronic medical record system ahead of the competition. By having the pharmacists drive order entry, there is immediate identification of the medication brand availability, since many pharmaceuticals are from different companies. Missed doses due to a delay in access to Phoebe Services medication are also avoided. In addition to staff and clinical Pharmacy Utilizes pharmacists, Phoebe employs clinical nurses who implement roll-outs with Pharmacist-Driven Order expertise in software management and the practical knowledge of the day-to- Entry to Benefit Seniors day duties of nurses caring for residents. New technology always involves Long term care nursing facilities and pressure on nursing to do more with a learning curve, and by utilizing will soon be required to transition less, an eMAR can often pull nurses away pharmacy nurses to train facility nurses, to electronic health records, and from patient care duties rather than the experience gained in the four years government agencies are only help to streamline the administration of that Phoebe Services Pharmacy has had just beginning to regulate and medications. a working interface is put to good use. require standardization of these Phoebe Services Pharmacy, a The teams at Phoebe have been very digital documents. comprehensive pharmacy service transparent in fielding questions about One area of concern is the electronic provider for long term care facilities in their model from organizations at a medication administration record, or six counties, recognized the potential national level. Campus leadership at “eMAR” piece of the electronic health problems involved with this model Phoebe communities has documented record. Typically, eMARs are part of early on due to the staff’s experience remarkable positive changes as a a software package implemented by with senior service providers. When an result of the electronic bridge between pharmacy service providers. There is electronic health record interface was Pharmacy and Nursing. As a provider great competition among these eMAR developed for the organization’s own of senior care, Phoebe ensures the providers, but most require that nurses use, it was decided that all medication best possible pharmaceutical delivery electronically input medication orders at orders would be entered by registered method because of the years of facilities. With facility budgets shrinking pharmacists to maximize efficiency and experience in the field.
8 WWW.PHOEBE.ORG | Fall 2014 The Greatest Generation | AT PHOEBE
Furnace Creek Manor Resident Shares Navy Experience at WWII Weekend
Roy Reifsnyder credits God for being alive today. The number of close calls he experienced while serving in the Navy in World War II, including having his helmet knocked off by the wing tip of a Kamikaze plane, was just too many for him to doubt that a greater power kept him alive. A resident at Furnace Creek Manor, Phoebe’s affordable housing community in Robesonia, Berks County, for almost four years, Reifsnyder didn’t talk about his experiences until his move to Furnace Creek. As president of the resident council, he planned entertainment in the evening. When one of the musicians had an unexpected scheduling conflict, Reifsnyder filled the time by telling the story of his experiences in World War II. This chance Roy Reifsnyder, resident of Furnace Creek Manor Apartments, appeared as a special occurrence led to him educating school guest and spoke about his military experiences on the main stage at Berks County’s famous World War II Weekend in June. Phoebe Berks veterans, Rev. Kenneth Dearstyne students, the men’s group at his church, and Dr. Carl Constein, were also guests at the event. and residents of Phoebe Berks. He was even asked to appear as a special guest at of the highest point on the island. That still the famous World War II Weekend held at gives me chills to think of it.” the Reading Airport in June. Only a few days after his ship participated As a special guest, Reifsnyder was in the battle at Okinawa, Japanese scheduled on the main stage to recount Kamikaze planes began to attack the his time serving at Iwo Jima and Okinawa, Colhoun when it went to assist the Bush, two of the most famous battles in the another vessel that suffered under the Pacific Theater. He also had a chance to enemy’s air offensive. The Colhoun had talk to attendees at his booth and sign to be sunk after irreparable damage was autographs. “I enjoy doing it now,” he says. done by the Kamikaze planes punching “People are asking the right questions and holes into the ship’s hull, deck and keel. But they are truly interested,” he says. throughout the onslaught, the gun crews of Reifsnyder’s military journey started in which Reifsnyder was a part continued to 1943 at the age of 18, only a few days after fire and take down planes. high school graduation. “I graduated on Military photograph of Reifsnyder. Tokyo Rose, a Japanese radio announcer a Friday night, and by Monday morning who purposefully gave inaccurate I was in the Navy,” he remembers. He His appearance at the World War II information, broadcasted that the Colhoun served on the USS Colhoun D.D. 801 weekend meant a lot to him, knowing was sunk and that all the men went with as a Gunners Mate 2nd class and a Gun the respect that so many people have for it. When Reifsnyder and the rest of the Captain on a 5th gun mount, and was a members of the Greatest Generation, of crew arrived in California 18 days after witness to the historic flag raising on Iwo whom so much was asked at such a young the sinking, he was finally able to call his Jima, after so many American servicemen age. “I am honored to have served my family, who thought he had been dead for were lost. “All of the ships were blowing country and thankful to be a survivor,” more than two weeks. their horns. We had finally taken control Reifsnyder says.
9 Education | OUR FEATURE
Neurocognitive Engagement Therapy “Nets” Positive Results for Phoebe
According to data from the Center independently executing therapy The NET model is unique because for Medicare and Medicaid services, tasks and exercises. As a result, they it integrates best practice dementia approximately 60% of all residents in may be deemed inappropriate to care strategies into the rehabilitation skilled nursing care are experiencing receive therapy services or be process. The model was developed by cognitive impairment. Despite discharged prematurely. an interdisciplinary team including such prevalence, individuals with Recognizing that there are few occupational, physical, and speech Alzheimer’s disease, dementia and approaches designed to meet the therapists and a psychologist. This other cognitive impairments have rehabilitation needs of this population, team created a conceptual framework historically been underserved by Phoebe’s Therapy Department, along for providing care that incorporates physical therapy, occupational with the Center for Excellence in knowledge, strategies and insights therapy and speech therapy. Dementia Care, sought to develop a from a range of disciplines, e.g. In addition to their treatment for conceptual model to better serve this mental health, social services, changes in their mental status, group of seniors. They developed an activity professionals, nursing and individuals with cognitive impairment innovative rehabilitation model that therapy. When implemented in the often need therapy services to address is now known as Neurocognitive rehabilitation setting, the goal of underlying physical impairments Engagement Therapy (NET). Jennifer this approach is to fully engage all resulting from illness, deconditioning Howanitz, Director of Physical Therapy members of the interdisciplinary care or inactivity. But because of their at Phoebe Allentown, describes it as team to provide the best possible cognitive deficits, these individuals “an innovative approach to effectively therapy experience in a way that often have difficulty engaging in provide therapy services to individuals is customized to suit each patient’s therapy, following directions, or with cognitive loss or dementia.” particular needs.
10 WWW.PHOEBE.ORG | Fall 2014 Counting repetitions has helped to motivate Mary Lou during therapy sessions at Phoebe.
Dan Collier, Physical Therapist, In an effort to confirm the benefits of says, “One of the challenges when the NET model, a research study was working with a resident with cognitive recently completed. The first step in the impairment is that they don’t follow study was to ensure that the therapists traditional guidelines or activities, so you involved were provided with the proper need to find new ways to engage them.” training and support they would need NET is designed to incorporate to work with this specialized group. A Montessori techniques, and begins selection of 18 occupational, physical, with a life review to identify functional and speech therapists was provided 12 tasks and activities that are familiar and hours of NET training and 90 hours enjoyable for the resident. For example, of mentoring to better prepare them a gentleman may have enjoyed playing to work with individuals affected by soccer in younger years, so instead of dementia. Howanitz says, “the training asking him to do repetitive leg lifts in the is modeled on best practices in dementia gym, the therapist might roll a soccer care to learn how to fully engage the ball for him to kick. This activity serves patients.” as a creative and functional mechanism Alice Donlan, Regional Director of for strengthening his legs. Speech Therapy Services, says, “It was great Therapist Robin Howard adds, “The seeing how much the team cared about exciting part has been learning more the needs of each resident with dementia Equally important to the study was that about the residents. Once we knew more because it was challenging to balance the physical, occupational and speech about them, we could add activities training while continuing daily tasks in a therapists who were trained in the they liked and could engage in.” Other working environment.” NET model demonstrated significantly backgrounds that were incorporated as The NET program was first piloted greater knowledge of dementia and part of the NET program ranged from at Phoebe Allentown in January by an increased sense of comfort and world traveler to dancer to stenographer. providing treatment to 50 seniors. confidence in working with individuals One early participant in the NET Phoebe worked with research partners living with cognitive impairment. As a program was Mary Lou of Allentown. Peter Lichtenburg, Director of the result, a 20-minute training video that She came to Phoebe Allentown for Institute of Gerontology at Wayne State, describes the NET model and its impact rehabilitation services after she broke and Kay Malek, Director of DeSales was developed to be used as a tool for both her arm and leg in a fall. Mary University Doctoral Program in Physical Phoebe staff and others. The video will Lou has frontal temporal dementia and Therapy, to help collect results and assess also be used to help share the program has difficulty understanding spoken the program’s effectiveness. model with other senior care providers. language, but is very good at following The NET program resulted in Phoebe has been invited to present directions from physical cues. Her significantly greater engagement in the NET model at two national family shared this information with the process of physical, occupational conferences in the coming year: the the therapists, and they relied more and speech therapy. In other words, American Physical Therapy Association’s upon nonverbal communication and individuals with cognitive impairment Conference and Exposition, and the cues in her training. She also focuses paid more attention and were more Gerontological Society of America’s on numbers, so the therapists used that active in NET therapy than in traditional Annual Scientific Meeting. knowledge to count repetitions with her, therapy. Data analysis revealed that We are extremely grateful for the which served as a motivator for Mary the individuals who received NET grant support we received from The Lou. Family members shared that “the therapy also had significantly improved Alzheimer’s Foundation of America’s specialized rehab was effective to help function in day-to-day activities. Brodsky Innovation Grant and her recover quickly and successfully The team observed anecdotally that The Scholler Foundation, which so she could return to her normal the improvement in function gained provided the funding to launch this activities.” Additionally, they were through NET therapy allowed a few successful program. pleased with how Mary Lou was “treated individuals to return home, who may with dignity and care.” not have been able to do so otherwise.
The EDUCATION Issue 11 Education | OUR FEATURE Loving Memory
in engineering design. Scanlon was exercise. She wanted the students to pleased when about twenty students see a project through from concept By Allison Goodin, showed interest, many of them citing to completion and delivery. She also Assistant Director their personal experience with a family felt they deserved to receive academic of University member as their motivation. credit for their work, especially if it Relations for Penn It wasn’t until the students had the would continue in the spring semester. State Lehigh Valley chance to visit residents in the memory To that end, she approached campus support neighborhood at Phoebe that administration about offering it as an they truly began to realize who they were Engineering Design 452/453 course. designing for. Some students found it Twenty-three students enrolled, most Dr. Marietta Scanlon, an engineering difficult to interact with them. taking the course as an overload to their professor at Penn State Lehigh Valley, already packed schedules. was inspired by her mother’s diagnosis “You could tell that some students were of Alzheimer’s disease to collaborate really outside of their comfort zone, but With their concepts approved by with Phoebe Allentown on a project that that was part of what this project was Phoebe, the spring semester was about would benefit her engineering students about,” said Scanlon. “Pursuing a major designing, building, and ultimately as well as residents with memory impairment. Scanlon contacted Phoebe and proposed the idea to Dr. Kelly O’Shea Carney, a licensed psychologist who specializes in geriatrics and leads the Phoebe Center for Excellence in Dementia Care. The mission of the Center for Excellence includes demonstrating leadership in research and innovation, which made Scanlon’s idea an intriguing proposition. “We’ve worked with other colleges and universities before, but it was primarily in a health care or psychological capacity,” said Carney. “The idea of working with engineering students was something new, but seemed like it could Alex Connor, Katelyn Johnson, Becca Kinsey, Jimmy Harchar and Roman Zelechiwsky work on their light therapy project. be a great fit.” With Phoebe on board, Scanlon took the idea to her students, hoping for some in engineering is very rigorous, full of delivering their projects. On May 15, interest. Scanlon pitched the idea during algorithms and equations, but it also has Phoebe staff, residents, and the students’ the Fall 2013 semester to engineering a very important human side. They need parents gathered to watch them present and biology majors, asking if anyone to know that, and I also want them to their projects at Phoebe Allentown. would be interested in designing learn the importance of giving back to Executive Director Michell Staska-Pier products that could help individuals their community.” praised the students’ efforts. “You did with Alzheimer’s. The project would be As the project progressed, the time left in this without any promise of credit. on a volunteer basis and not for credit, the semester began to dwindle. Scanlon That’s what we look for in future but would give them valuable experience didn’t want this to be just a theoretical leaders,” said Staska-Pier.
12 WWW.PHOEBE.ORG | Fall 2014 Martin Dawson demonstrates the Anthony Farrisi talks with a resident of Phoebe Allentown. functions of the Cue Cube.
The impact, both on Scanlon and The treatment of Alzheimer’s and this path with these students creating her students, has been immense, and other dementia diseases is not solely something positive.” it started during that first visit to the a medical issue. The professor sees And that is a legacy that Alzheimer’s can’t residents at Phoebe. “It has been such a many opportunities for students across take away. blessing to work with these kids, to watch disciplines to participate alongside them get this résumé-boosting experience engineers in meaningful ways. Allison Goodin is the Assistant Director of University Relations and State of the and a new perspective on humanity. As “I am so grateful that I have been allowed potential engineers, the value of that is Valley Adviser for Penn State Lehigh Valley to honor my mom in this way,” said (http://www.lv.psu.edu). hard to quantify,” said Scanlon. “It has Scanlon. “It doesn’t lessen the pain. I still also helped me come to terms with my miss her. I miss who she was, and most own experience and inspired me to make of all, I miss how she was with my kids. this a sustainable program.” But she is ultimately the reason I’m on
DeSales Students Train at Phoebe Richland and the Terrace at Phoebe Allentown
DeSales University has a strong reputation for its excellent undergraduate and graduate medical degree programs. To prepare its students for a professional working environment, DeSales partners with local hospitals, medical facilities, and nursing homes to allow students to practice alongside experienced doctors and nurses in the field. Recently, students from DeSales’ nontraditional ACCESS nursing program trained at the Terrace at Phoebe Allentown. The ACCESS program allows adult learners to earn a Bachelor of Science degree in nursing by taking classes on evenings and weekends. This group of ACCESS students visited the Terrace once a week for seven weeks. They practiced applicable skills such as safety awareness, assisting with range-of-motion exercises, taking vital signs, personal hygiene care, and documenting patient progress. The students worked with six of the residents at the Terrace.
Phoebe Richland also hosted 56 students from DeSales’ Master of Science in Physician Assistant Studies (MSPAS) program in early 2014. They were first-year students who visited in small groups to complete patient histories and physical exams on the Gateway short term rehabilitation neighborhood.
“The Physician’s Assistant Program is beneficial to Phoebe Richland because it exposes future health care practitioners to long term care, memory support, and short term rehab patients,” says Tracy Roman, Executive Director of Phoebe Richland. “Hopefully, some of them will find their passion in geriatrics and enter this growing field. Having them here allows the community to see what a great place we have, and they can share their experiences with others.”
The EDUCATION Issue 13 Education | OUR FEATURE
Education and Innovation: The Phoebe Institute on Aging
The Phoebe Institute on Aging (PIA) for governmental executives, hospital for the aging community and the was created in 2001 as an umbrella staff and administrators, physicians, community at large,” Sieger continues. under which Phoebe Ministries could educators, other nonprofit organizations “Facilitating this kind of synergy is promote its image as a forward- and Phoebe staff to report about and a hallmark of Phoebe’s mission and thinking, education-oriented aging explore the impact of aging policy has contributed to our success for services provider. It is guided by a initiatives that affect the work we all do many years.” community Advisory Board that throughout our community.” The Phoebe Institute on includes representatives of governmental Collaborations with area colleges Aging Program Committee agencies, hospital and medical and partnerships with local health personnel, human service providers, care networks have been fostered for Until recently, John Mehler, Director and academics from local colleges Phoebe and the broader community of the Northampton Area Agency on and universities. because of the important volunteer Aging, served as chair of the Program The stated mission of the Phoebe work completed by the advisory board committee. Dr. Joseph Vincent, chair of Institute on Aging is to provide forums members. Phoebe’s reach and reputation the Advisory Board for the first 10 years for discussion and learning, including have been enhanced, and its goal of of its existence, accepted the position of educational programs, cooperative promoting older persons as valuable Program Committee chair in August. ventures and outreach activities, which educational resources to the community Members of the Phoebe Institute on promote improved quality of life and has been achieved through the help of Aging Program subcommittee lend care for the aging and their families in the involved community leaders. their valuable time to attend four to six the region Phoebe serves. “Collegial and informative exchanges planning meetings per year in order to Dr. Deborah Sieger, who has served based on services provided by each brainstorm topics related to quality of as chair of the Advisory Board since entity, and shared experience gained life and care of the aging, and honoring 2012, says, “One of the most rewarding from both successes and failures, really those who serve this population. Their aspects of the Phoebe Institute on Aging help us achieve our mutual goal of expertise in these fields assists Phoebe is that it provides an informal forum providing the best services and care staff in organizing informative and
14 WWW.PHOEBE.ORG | Fall 2014 cutting-edge educational programming that features noted speakers who enlighten professionals and members of the public on a variety of issues. For the last five years, Phoebe’s annual fall conferences have been held at area colleges through a campus sponsor who serves on the committee. This allows for greater involvement by students in nursing and human services programs because the conferences are included in the syllabi of multiple related courses. Conference attendance typically exceeds 300 students, clinicians, caregivers, and community members. For two years, the Institute has also offered a spring conference centered Professor Hope Horowitz and Dr. Deborah Sieger are two of the many important community members involved in the organization of the Phoebe Institute on Aging’s on the more spiritual aspects of aging educational offerings. issues, such as end of life and caregiving from an interfaith and multicultural backgrounds. The dignity and well-being perspective. The workshops were held of the seniors served in the community Objectives of the Institute at Allentown’s beautiful Temple Beth El are foundational in all of the educational Through the involvement and and educated local spiritual leaders and opportunities created by the Phoebe guidance of the advisory board, the health care workers, including members Institute on Aging Program Committee. of the area’s Jewish, Muslim, Hindu, Phoebe Institute on Aging has been Buddhist and Hispanic communities. The Phoebe Institute on able to accomplish the following Aging Dementia Committee objectives annually since 2001: The Phoebe Institute on Aging dramatized the books of Lisa Genova The newly formed Dementia sub- ✜✜Development of educational and Gail Sheehy as part of the annual committee of the Phoebe Institute on programs which enhance conferences. The performances by Aging is led by Suzanne Weaver, a social understanding of aging and its many veteran actors provided exposure on work professor at Cedar Crest College dimensions: physical, spiritual, topics related to quality of life and care and long-time member of the Phoebe intellectual, emotional and social; for the aging in the local media. Allentown Ethics committee. She is joined ✜✜Facilitation of collaborative by other representatives from community A local public radio station interviewed initiatives among those organizations and by Dr. Kelly O’Shea NPR’s Dave Isay about his keynote at a concerned with quality of life and Carney, Executive Director of the Phoebe fall conference in which he conveyed care for the aging; Center for Excellence in Dementia Care. the power of telling our own stories The committee will collaborate with ✜ through the Storycorps initiative. A ✜Promotion of research on healthy local organizations to create programs aging and quality care; national project, Storycorps captures and educational opportunities that brief but poignant moments in the ✜ focus on Alzheimer’s disease and related ✜Serving as a resource to the media lives of American families. Phoebe was and community in establishing disorders. Creating a dementia-friendly interested in Isay as a speaker because of links with experts and information community—one of the goals of this the organization’s investment in capturing related to quality of life and care committee—will also be explored in the stories of residents as part of pastoral for the aging; the Institute’s fall conference, “Building care programs, newsletters and especially Friendly Communities: Addressing ✜ through Montessori programming ✜Promoting older persons as Alzheimer’s and Related Disorders” at in which activities are geared to educational resources to the DeSales University on October 16. individuals depending on their lives and community. continued on next page
The EDUCATION Issue 15 Education | OUR FEATURE
Education and Innovation: The Phoebe Institute on Aging— continued
The many members of the local community who comprise the PIA Advisory Board and its Program and Dementia Committees have guided Phoebe on a path that creates opportunities for aging services professionals, family caregivers and students to learn more about the seniors who are important in their lives. They have volunteered their time, connections, knowledge and expertise to benefit the greater good in order to At the PIA 2013 Spring Conference, which was held at Temple Beth El in Allentown, Rabbi pave the way for the future of aging Dayle Friedman spoke about the spiritual aspects of dying. A panel of representatives services in the area served by Phoebe. from area spiritual communities discussed the cultural differences and similarities surrounding this topic.
The current members of The Phoebe Institute on Aging’s Advisory Board include:
Kelly O’Shea Carney Adam Marles Deborah A. Sieger Phoebe Ministries Phoebe Ministries Professor Emeritus, Kutztown University Barbara Coffin John R. Mehler Formerly of the Berks County Northampton County Scott R. Stevenson Area Agency on Aging Area Agency on Aging Phoebe Ministries
Scott Brooks-Cope Mitchell Possinger Alan C. Tjeltveit Phoebe Ministries Cura Hospitality, Inc. Muhlenberg College
Robert C. Dorney Cori Rolón Dr. Joseph E. Vincent Community Representative United Way of the Lehigh Valley Health Network Greater Lehigh Valley Lisa Fichera Virginia Wagner Phoebe Ministries Dr. Francis Salerno St. Luke’s University Hospital Formerly of Lehigh Dr. Peter E. Fisher Valley Health Network Suzanne L. Weaver Health Network Laboratories Cedar Crest College Winona N. Schappell Hope J. Horowitz Lehigh Carbon Donna M. Zimmerman Northampton Community College Lehigh County Aging and Community College Adult Services
16 WWW.PHOEBE.ORG | Fall 2014 Art Appreciation Grows at The Terrace at Phoebe Allentown
Residents of The Terrace at Phoebe At each of these art history classes— Allentown have recently enjoyed a complete with slide shows—the number of exciting opportunities to Cosgroves share information about indulge their artistic and creative sides. selected artists from different parts of In early April, local art instructor the world. Bill draws from his history Roey Ebert visited the Terrace to host background to help interpret the artwork as he believes the artist would a painting party. Ebert is a painter Louise and Bill Cosgrove share their have intended. Louise interjects to offer and muralist, and the owner of knowledge of art and art history with Terrace Roey’s Paintbox Parties on Hamilton information about the painting process residents on the first Friday of every month. Boulevard in Allentown. She has held painting classes for groups of all ages. Of the group at the Terrace, Ebert says, “Some of the ladies had never painted before, and some had painted quite frequently in their early years but had stepped away from it to raise their families or have careers.” The group enjoyed talking while painting a beautiful canvas of bright red poppies. “During the class, the act of painting usually conjures up memories of places visited or art instructors from the past,” Ebert says. “The sharing of stories while painting makes the time pass so quickly. It is a wonderful time where creativity is the tool that unlocks the treasures in some of these women’s minds. Their stories are priceless.” Bill and Louise Cosgrove of Allentown Roey Ebert of Roey’s Paintbox Parties led a painting class for Terrace residents in April. have also been sharing their love of art with Terrace residents for several months. Inspired by the residents’ desire and different techniques that would University, the Allentown Art Museum, to continue learning, Bill, a history buff have been used to create each painting. and recent exhibitions at Muhlenberg and photographer, and Louise, an artist So far, the list has included LeBrun, College. “We had more people signed and retired art teacher from Salisbury Baldini, Cole, Tanner, Stein, Vermeer, up than the bus could hold,” says Louise, school district, have combined their and Rembrandt. “We try to associate “which was a great encouragement.” the month with the artist,” says Louise. talents to lead art appreciation classes “Phoebe is truly a garden where we can “In February, we talked about Tanner at the Terrace on the first Friday of each help people continue to grow,” says Bill. because it was Black History Month.” month. “We aim not just to entertain, “These art classes have been a blessing but to educate. So many of the residents The Cosgroves have also led bus trips to us in that we are able to show God’s have a high level of education and the to various local museums and galleries, power through the beauty of the artwork desire to keep learning,” says Bill. including the Siegel Gallery at Lehigh that we share with the residents.”
The EDUCATION Issue 17 Education | OUR FEATURE The Eldercare Method
By Eleanor Feldman Barbera, Ph.D.
I watched with dismay as the nurse abruptly moved a table in front of a confused and agitated resident trying to leave the dining room. “Sit down!” she told him in a stern voice. “Dinner will be here in an hour!” Those of us in long term care have undoubtedly witnessed similar incidents where residents become agitated and staff members don’t have the tools social workers) to examine the causes the development of behavioral plans, to prevent or manage their distress. of resident distress and to identify ways trainings and environmental and systems Psychologists—who could offer such to prevent it. Team members include changes that will address the needs of tools—are largely limited in the current representatives from the nursing the residents.” The CCT meetings occur reimbursement model to providing department and other direct care staff weekly or every other week, straddling individual services to cognitively intact such as dietary, housekeeping, and aides. the change of shift in order to obtain residents. Needs assessment information from as many staff members as possible. Phoebe tries to incorporate Using mental health expertise The first step in the Eldercare Method the meetings as much as possible The Eldercare Method, developed by is to assess the overall behavioral health into care planning and other already psychologist Kelly O’Shea Carney, Ph.D., needs of the facility and to establish occurring events in order to minimize CMC, Executive Director of the Phoebe training programs and annual service additional work. goals. This dramatically increases the Center for Excellence in Dementia Care In our conversation, Dr. Carney gave an focus on behavioral health as compared at Phoebe Ministries, harnesses the example of a confused resident who was to facilities that provide behavioral training of mental health professionals combative in the mornings. Through health training sporadically, often to successfully address the gap between the use of behavioral tracking, the team after an incident occurs, missing the what’s known in the mental health determined that incidents occurred at opportunity to prevent problems on an world about how to handle challenging mid-morning. Further investigation ongoing basis. behaviors and how they’re often revealed that the man had been a farmer managed in long term care. Team approach and was used to waking early, going out The method uses interdisciplinary teams The interdisciplinary team, called to work in the field and returning for a facilitated by mental health professionals the Community Care Team (CCT), large breakfast. The team changed him (psychologists and licensed clinical “is responsible for collaborating on to a double portion at breakfast and
18 WWW.PHOEBE.ORG | Fall 2014 the problem resolved. In another case, change.” Team members become outcomes more than make up for the cost staff members shared the discovery that more aware of how the environment of the services provided by the mental turning the television to ESPN during and their own behaviors impact upon health professional. care calmed an elderly sports enthusiast. residents’ behavior. The model leads to For more information on the Behavioral health increased collaboration and enhanced understanding of how each discipline Eldercare Model, contact consultation contributes to patient care. Kelly O’Shea Carney, Ph.D. at As part of the program, psychologists Positive financial impact [email protected]. spend half their days seeing patients Eleanor Feldman Barbera, Ph.D., under the traditional fee-for-service Carney reports the outcomes of the author of The Savvy Resident’s Guide model and the other half providing method are being studied in conjunction and MyBetterNursingHome.com, is an with an academic partner from Penn consultation services paid by the accomplished speaker and consultant State University. Early results are facility. The chance for staff to consult with over 17 years of experience as a on a regular basis with a mental health promising, indicating a reduction in psychologist in long term care. professional not only improves the care falls, decreased use of antipsychotic for individual residents, it provides medication, reduced staff injuries, and the opportunity for “grassroots culture reduced staff turnover. The positive
Mary Sedoti, Phoebe Allentown HCC Resident visits with Maria and Lexy, students at Raub Middle School.
Both the student volunteers and the residents look forward to their weekly visits with excitement. Club members rotate to a different Phoebe Allentown neighborhood each week, and they quickly seek out their “favorite “Fun With Phoebe” After-School residents” in each location. If a resident is unable to be present for that week’s Club Fosters Volunteer Spirit activity, the students ask for him or her by name. Every Tuesday afternoon, about a dozen volunteer training soon after that and girls from Raub Middle School visit then began volunteering at Phoebe Last school year, the students Phoebe Allentown as part of the “Fun for various events,” Rentko says. She participated in bingo games, Christmas with Phoebe Club.” The school is just thought it would be a good learning parties, an Easter egg hunt, and picnics a few blocks away—and the students experience for the students to become with the residents. have walked the distance in all kinds involved with Phoebe, to inspire a sense of weather—to spend an hour talking of community and to learn the value of While intergenerational activities are together, and doing crafts and other sharing their time with others. common at Phoebe with Girl Scout special activities with residents. Troops, the Camp Phoebe program, Led by their teacher, Brandy Rentko, News of Rentko’s new after-school club and other activities involving younger who is also a Phoebe volunteer, the spread quickly among the children by generations, Raub Middle School’s “Fun girls arrive at Phoebe bright-eyed and word of mouth. She even had to turn With Phoebe Club” is one of the more ready to interact. away some students because there recent groups that has been visiting was so much interest. “A lot of the regularly within the past two years. “I saw an ad in the paper last year for students enjoy helping others,” she The young students are always looking the Peach Festival at Phoebe, and that says, “and this was a great way for for new experiences, and this group of was my first volunteer experience there. them to interact with the residents Phoebe Allentown residents shares their I enjoyed it so much that I attended and give back to the community.” enthusiasm!
The EDUCATION Issue 19 Phoebe Campus News | PEOPLE & ACTIVITIES
Phoebe Allentown Terrace Residents Attend Camp Phoebe Unites Children and Residents Veterans’ Quilt Unveiling Residents of the Terrace at Phoebe For more than a decade, Camp Phoebe has encouraged intergenerational Allentown attended the unveiling of interaction by bringing together Phoebe residents and area children for a week a Veterans’ Quilt at Lehigh County during the summer. This year, the Indiana Jones-inspired camp theme centered Courthouse in May. The quilt includes the on adventure: 32 campers and a handful of junior counselors traveled to Lost signatures of 240 veterans from across the River Caverns to create their own fossils and quicksand in addition to a special Lehigh Valley, including multiple Phoebe Jordan Creek expedition. Campers rounded out their busy schedules with daily residents and Phoebe’s President & CEO, devotions led by Phoebe’s pastoral care staff. Residents were also encouraged to Scott R. Stevenson. It was created to honor join in the fun. “This place really comes alive during Camp Phoebe,” says Joan and memorialize the sacrifice of our Wickel, Director of Community Life. “The residents love it and the kids love nation’s veterans. it. And it’s good for children to see that getting older doesn’t mean you have to stop having fun!” Camp Phoebe is open to relatives and friends of Phoebe employees, residents and volunteers.
Terrace residents pose with the Veterans’ Quilt. From left to right: Ken Burkhart, Clinton “Bud” Kuhns, Charley Hills, Everett Arndt.
Phoebe Offers Research Findings at Conferences on Aging
Camp Phoebe attendees search for hidden treasures in Jordan Creek. Phoebe staff will travel to Washington, D.C. in November to participate in the Gerontological Society of America’s Annual Employees Raise Money for Residents Scientific Meeting. The organization’s Employees demonstrated their Phoebe pride during the 2014 Employee research from the Neurocognitive Giving Campaign by donating over $75,000 in support of Phoebe’s mission Engagement Therapy (NET) program will and ministry. Overall, more than 500 employees participated in the be presented at the conference. (Learn fundraising effort, with Phoebe Wyncote achieving an unprecedented 100% more about the NET program on page 10.) participation rate—meaning every single employee donated. “It’s inspiring Additionally, the Spirit Alive program—a to see this level of participation from employees,” says Adam Marles, Vice specialized Pastoral Care service designed President of Marketing and Institutional Advancement. “It means they for individuals in the mid-to-late stages of believe in the work they do every day and want to share their own financial dementia—is being presented as part of a resources to further Phoebe’s mission.” Symposium on Spirituality in Dementia.
20 WWW.PHOEBE.ORG | Fall 2014 Phoebe Berks Phoebe Services Post-Stroke Fatigue Research at Phoebe Berks Phoebe Ministries’ Benefit Golf Catherine Emery, Assistant Professor of Occupational Tournament Raises $116,000 for Therapy at Alvernia College, is currently performing Charitable Care doctoral dissertation research on relieving post-stroke fatigue with residents at Phoebe Berks. The Phoebe Ministries Golf Tournament netted over $116,000 for charitable care. Over 200 golfers played on “As an occupational therapist, I have always been Monday, August 11, at Saucon Valley Country Club. The interested in working with individuals who have had tournament’s proceeds benefit Phoebe residents who are neurologic impairment,” Emery says. “On a personal level, without personal means to pay for their own care. Since its I have focused my energies on developing tools for stroke founding in 1903, Phoebe has provided care to residents recovery since my mother sustained a stroke several regardless of their ability to pay. Last year, charity care levels years ago. My mother was inspirational in her recovery in exceeded $12 million. many ways, but she also showed limitations attributable to fatigue and the sense of exhaustion she felt in trying to keep active.” Emery’s primary goal is to determine if stroke survivors who experience chronic fatigue can benefit from a group- based educational program about fatigue management. Participants will meet for seven weeks to discuss reducing stress, building and budgeting energy, and managing their time. Don Taatjes, Jim Milcavage, Matt Linsenbigler and Thane Gehret, all with Aramark, the Title Sponsor for the Phoebe Catherine Emery, ABD, OTR/L and Assistant Professor of Ministries Golf Tournament, enjoyed the golf tournament at Occupational Therapy at Alvernia College Saucon Valley Country Club in August.
Scott Stevenson, President and CEO of Phoebe Ministries, presents George Johnson of Aramark with a crystal putter in gratitude for serving as the event’s Title Sponsor. The first Post-Stroke Fatigue Class was held on September 5 at Phoebe Berks.
21 Phoebe Campus News | PEOPLE & ACTIVITIES
Phoebe Richland Phoebe Phoebe Richland Employee Receives Wyncote Pride Award for Bucks County Flying High Over Philadelphia Connie Quier, Memory Support Community Life Coordinator at Phoebe Richland Health Care Center, received the Alzheimer’s Association Delaware Chapter’s Pride Award for Professional Recognition in Dementia Excellence. Quier received the only award presented to a direct care Frank Fink (seated), his son Glenn Fink (left), memory support worker and Olive Addison (right) pose in front of the in Bucks County. Model R44 2007 Robinson Helicopter. Connie Quier (far left) received the only Pride Award presented to a Bucks County direct care memory support worker. Phoebe Wyncote Resident Frank Fink dedicated 32 years of his life to building helicopter parts for Boeing. When LifeChoice Hospice found Phoebe Richland Expands in Bucks County out about Fink’s former profession, they made By this time next year, Bucks County seniors will have a new option for care close special arrangements to secure a July 1st to home. Construction of the new Phoebe Richland personal care facility is on helicopter ride for Fink, his son Glenn, and his track to be completed in the summer of 2015. Designed as an addition to the primary caregiver at Phoebe, Olive Addison. current Phoebe Richland campus, Prior to the flight, Fink was given a special the new 72,600-square-foot building veteran’s certificate and a medal from Phoebe will feature 62 studio apartments (18 Wyncote staff in honor of his eight years of allocated to memory support), 10 service in the Army during WWII. After the one-bedroom apartments, and four ceremony, the group took off from Northeast semi-private rooms. Philadelphia Airport, and enjoyed a flight over Construction began on the new addition the City of Brotherly Love. Phoebe Wyncote to the Phoebe Richland campus. staff were more than honored to work with LifeChoice Hospice in giving this once-in-a- lifetime gift to Fink and his family.
The group boards the helicopter with excitement.
22 WWW.PHOEBE.ORG | Fall 2014 Calendar | EVENTS
October 2014 November 2014 (continued) 28 - 29 9:00 a.m. to 1:00 p.m. 18 10:00 a.m. to 3:00 p.m. AAA Mature Operator Holiday Craft Bazaar Driving Course Moyer Hall, Phoebe Allentown Phoebe Berks Village, Activity Room Health Care Center Call 610-927-8513 or e-mail Crafters can reserve a space [email protected] by calling 610-794-5364. for more information. December 2014 29 6:00 p.m. to 8:00 p.m. Phoebe’s Trick or Treat Night 1 7:00 p.m. Phoebe Allentown Health Care Center Celebration of Life Outpatient Call 610-794-5365 Illumination Ceremony for more information. Tree Lighting Ceremony Phoebe Richland Health Care Rehab Services Center, Springhouse Park November 2014 Call 267-371-4508 or e-mail Have Expanded 5 9:00 a.m. to 1:00 p.m. [email protected] AAA Mature Operator for more information. to Allentown! Driving Course Phoebe Berks Village, Activity Room 5 5:30 p.m. Call 610-927-8513 or e-mail Grand Illumination Tree In July, physical and occupational [email protected] for Lighting Ceremony therapy became available more information. Phoebe Berks Village, to the public in a new, Medicare- Auditorium certified outpatient rehabilitation center By invitation only. on the first floor of the David A. Miller 14 9:00 a.m. Power Breakfast Featuring Personal Care Community located at “The Founding and History 6 9:00 a.m. to noon the corner of 19th and Chew Streets of Phoebe Berks” Breakfast with Santa in Allentown. Phoebe Berks Village, Dining Room Moyer Hall, Phoebe Allentown For more information on Open to the public free of Health Care Center charge as part of the Centennial RSVP by calling outpatient therapy at Phoebe Celebration of Wernersville. 610-794-5365. Berks and Phoebe Allentown, RSVP to Diana at 610-927-8513 please call 610-794-5260. by November 7.
The evening will begin at THE 2015 6:00 p.m. with a performance by The Craig Thatcher Band while guests enjoy cocktails PHOEBE and hors d’oeuvres. All in attendance will enjoy a seated INSTITUTE dinner and the evening will conclude with dessert as the ON AGING band continues to play. For more information on BENEFIT attending or sponsorship opportunities, contact Molly Driscoll at 610-794-5163 or MARCH 12, 2015 [email protected] or visit phoebe.org/piabenefit.
23 Marketing and Institutional Advancement 1925 Turner Street Allentown, PA 18104 1-800-453-8814 www.phoebe.org
Watch Phoebe Ministries’ videos and more at YouTube.com/phoebeservingseniors
Larry Benner made a recent $30,000 pledge for Phoebe Richland’s new building project. A naming opportunity for the New Chapel and Meditation Garden provided his inspiration.
“I am delighted to help Phoebe Richland while honoring my parents, Helen L. and William E. Benner, Jr., my maternal grandparents, C. Erwin and Esther H. Heller, and my paternal grandparents, William E. and Gertrude A. Benner.”
Contact Charles L. Fehr, CFRE to learn more about memorial giving and Phoebe Richland Naming Opportunities at 610-794-5153 or [email protected] Larry Benner with photographs of his parents, the late Helen L. and William E. Benner, Jr.