SERVICES GUIDE in THIS PACKAGE (Or at Tracfone.Com) BEFORE Your Tracfone Experience
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START HERE ® ® CREATE AN ACCOUNT PLEASE READ THE TERMS AND CONDITIONS OF SERVICE IN Create an account at TracFone.com to maximize THE SERVICES GUIDE IN THIS PACKAGE (or at TracFone.com) BEFORE your TracFone experience. Benefi ts Include: ACTIVATING YOUR PHONE OR ANY SERVICE PLANS. • TracFone Programs • Offers 1. ACTIVATE YOUR SERVICE Once you receive confi rmation that the service has been • Promotions • And much more... Go to TracFone.com or call 1-800-867-7183 to Activate your Activated, follow the instructions below to complete service. Be ready to provide the following: your Activation. KEEP YOUR SERVICE ACTIVE • Service Plan PIN. You may also purchase one during Add Airtime BEFORE your Service End Date to keep your Activation using a credit or debit card. 2. SET UP YOUR PHONE service active. • Serial Number or IMEI for this device (shown below) 1. Turn your phone OFF and back ON. Your phone will begin Enroll in a Plan: Enroll in one of our Value Plans at TracFone.com the automatic setup process. by using a credit or debit card and we will add your Minutes and LOCATE THE ACTIVATION CARD 2. Once the setup is completed make a test call. Service Days automatically. This service includes pre-charge 3. If your test call is successful, you are fi nished. If the setup reminders, payment receipts and credit card expiration alerts. or test call fails, wait a few minutes and repeat these steps. Buy an Airtime Card: There are several ways to buy an airtime card: • Go to TracFone.com or call 1-800-867-7183 • Shop at local retailers (fi nd store locations at TracFone.com) Add an Airtime Card: There are several ways to add an Airtime card directly from your phone: • Download the TracFone My Account App and select the Add Card option. Standard data rates may apply. Or • If you transfer your number from a different company. • Go to TracFone.com and select Add Airtime. Or Provide the accurate: • Call 1-800-867-7183. INSIDE YOUR PACKAGE FIRST • ACTIVE phone number to transfer • Current Service Account Number, Name and Address To help you keep track of your Minutes, Text, and • Current Service Account Password or PIN Data balances, and to view your Service End Date, • Alternate contact phone number download* the free TracFone My Account app from Google Play. If you have a QR reader installed in your phone, you can scan the QR code shown here to Questions? ® download* the My Account app to your phone. Visit TracFone.com or call 1-800-867-7183 *Standard data rates may apply. ® SERVICES GUIDE For more information and the latest Terms and Conditions of Service, visit TracFone.com PLEASE RECYCLE QUAG-TFS820C Printed in the U.S.A. THANK YOU FOR BUYING A TRACFONE! YOU MADE THE RIGHT CHOICE. 1. HEADSET JACK 2. VOLUME 1 3. HOME: Press to access the Home screen. Press and hold to open 5 Google Search. 4. RECENT APPLICATIONS: Press to open the recently-used applications. Press and hold to remove pages, access the wallpapers settings menu, or access the widget menu. 5. FRONT FACING CAMERA 2 6. PWR/LOCK: Press to lock or wake up the screen. To turn your phone 6 ON, press and hold until your screen lights up. To turn your phone OFF, press and hold until the Device options screen appears. Tap Power off, and then tap OK. 7. APPS (APPLICATIONS) 8. BACK: Press to go back to the previous screen, menu or option. 9. CHARGER/USB DOCK 7 3 8 4 For an interactive tutorial of your phone, please visit TracFone.com. Hold your cursor over Support. Select Learn About Your Phone, then click on 9 the phone model. TABLE OF CONTENTS 1. GET STARTED 1.1 What’s in Your Package 1.2 Activate Your TracFone 1.3 Set up Your TracFone Account 2. ABOUT YOUR TRACFONE SERVICE 2.1 Keep Your Service Active 2.2 Service Plans 2.3 Know Your Service Enrollment Options 3. HOW TO USE YOUR TRACFONE 3.1 Unlock Your Screen 1. GET STARTED 3.2 Find Your Serial Number 3.3 Find Your SIM Number 3.4 Find Your Phone Number 1.1 WHAT’S IN YOUR PACKAGE 3.5 Make and Receive Calls 3.6 Make International Calls 1.2 ACTIVATE YOUR TRACFONE 3.7 Set Up Your Google™ Account 1.3 SET UP YOUR TRACFONE ACCOUNT 3.8 Set Up Your Voicemail 3.9 Send Text Messages 3.10 Set Up Your Bluetooth® 3.11 Take and Share Your Pictures 3.12 Personalize With Ringtones and More 3.13 Manage Applications 3.14 Use the Mobile Internet Services 3.15 Security Settings 3.16 Additional Features and Apps 3.17 Tips HEALTH AND SAFETY INFORMATION 06/2015 1.1 WHAT’S IN YOUR PACKAGE 1.2 ACTIVATE YOUR TRACFONE A. Locate your ACTIVATION CARD and follow the instructions on the card. TRACFONE BACK COVER CHARGER/ USB CABLE If you are a current TracFone customer it’s START HERE ® ® CREATE AN ACCOUNT PLEASE READ THE TERMS AND CONDITIONS OF SERVICE IN Create an account at TracFone.com to maximize easy to transfer your service to another TracFone. THE SERVICES GUIDE IN THIS PACKAGE (or at TracFone.com) BEFORE your TracFone experience. Benefi ts Include: ACTIVATING YOUR PHONE OR ANY SERVICE PLANS. • TracFone Programs • Offers 1. ACTIVATE YOUR SERVICE Once you receive confi rmation that the service has been • Promotions • And much more... To transfer your service, go to TracFone.com, Go to TracFone.com or call 1-800-867-7183 to Activate your Activated, follow the instructions below to complete service. Be ready to provide the following: your Activation. KEEP YOUR SERVICE ACTIVE • Service Plan PIN. You may also purchase one during Add Airtime BEFORE your Service End Date to keep your Activation using a credit or debit card. 2. SET UP YOUR PHONE service active. then select the Activate Phone tab and select • Serial Number or IMEI for this device (shown below) 1. Turn your phone OFF and back ON. Your phone will begin Enroll in a Plan: Enroll in one of our Value Plans at TracFone.com the automatic setup process. by using a credit or debit card and we will add your Minutes and 2. Once the setup is completed make a test call. Service Days automatically. This service includes pre-charge 3. If your test call is successful, you are fi nished. If the setup reminders, payment receipts and credit card expiration alerts. or test call fails, wait a few minutes and repeat these steps. Activate/Reactivate. To keep your existing phone Buy an Airtime Card: There are several ways to buy an airtime card: • Go to TracFone.com or call 1-800-867-7183 • Shop at local retailers (fi nd store locations at TracFone.com) number, select Transfer my number and service Add an Airtime Card: There are several ways to add an Airtime card directly from your phone: • Download the TracFone My Account App and select the Add Card option. Standard data rates may apply. Or • If you transfer your number from a different company. • Go to TracFone.com and select Add Airtime. Or from one TracFone to another and follow the Provide the accurate: • Call 1-800-867-7183. • ACTIVE phone number to transfer • Current Service Account Number, Name and Address To help you keep track of your Minutes, Text, and • Current Service Account Password or PIN Data balances, and to view your Service End Date, • Alternate contact phone number download* the free TracFone My Account app from instructions. You will need the information on the Google Play. If you have a QR reader installed in your phone, you can scan the QR code shown here to Questions? ® download* the My Account app to your phone. Visit TracFone.com or call 1-800-867-7183 red Activation Card in your package to continue *Standard data rates may apply. the Activation process. For additional help, call the TracFone Customer Care Center at 1-800-867-7183. B. This Card has the Serial and SIM Numbers you need to Activate your phone. C. To Activate go to TracFone.com or call 1-800-867-7183 from another phone. BATTERY ACTIVATION CARD SERVICES GUIDE ® ® START HERE ® PLEASE READ THE TERMS AND CONDITIONS OF SERVICE IN THE SERVICES GUIDE IN THIS PACKAGE (or at TracFone.com) BEFORE ACTIVATING YOUR PHONE OR ANY SERVICE PLANS. START HERE 1. ACTIVATE YOUR SERVICE Go to TracFone.com or call 1-800-867-7183 to Activate your service. Be ready to provide the following: • Service Plan PIN. You may also purchase one during Activation using a credit or debit card. LOCATE THE ACTIVATION CARD CREATE • Serial Number or IMEI for this device (shown below) AN ACCOUNT PLEASE READ THE TERMS AND CONDITIONS OF SERVICE IN • If you transferCreate your number from a different company. an account at TracFone.com to maximize Provide the accurate: INSIDE YOUR PACKAGE FIRST • ACTIVE phone number to transfer • Current Service Account Number, Name and Address • Current Service Account Password or PIN THE SERVICES GUIDE IN THIS PACKAGE (or at TracFone.com) BEFORE • Alternate contact phone number ® your TracFone experience. Benefi ts Include: ACTIVATING YOUR PHONE OR ANY SERVICE PLANS. • TracFone Programs • Offers 1. ACTIVATE YOUR SERVICE Once you receive confi rmation that the service has been • Promotions • And much more... Go to TracFone.com or call 1-800-867-7183 to Activate your Activated, follow the instructions below to complete service. Be ready to provide the following: ® your Activation. KEEP YOUR SERVICE ACTIVE • Service Plan PIN.