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Medical Staff Bulletin Medical Staff News Newsletter for the Medical Staff of Bridgeport Hospital | May 2019 From the desk of the CMO Medical Staff Survey underway We are growing. Tat’s a good thing! Te leadership teams of Yale New Haven Health (YNHHS) and Yale School of Medicine (YSM) invite members of the Bridgeport Hospital’s medical staf is larger than ever, medical staf and faculty to participate in the joint 2019 and we continue to expand. We have more primary care Engagement Pulse Survey, May 13 - June 3. Administered by physicians than ever before, new specialists, and we are Press Ganey Associates, Inc., the confdential survey consists made up of an incredibly diverse group of physicians and of a limited number of questions to help gauge engagement other practitioners representing solo practices as well as across the health system and School of Medicine. very large practices. To access the survey, follow the link included in an email All of that means that I may not cross paths with you in the sent directly from Press Ganey on May 13. All members parking garage or the medical staf lounge or the hallways of the YNHHS medical staf and YSM faculty are included or on the units as ofen as I’d like. I do hope you will in the survey, as are all clinicians, educators and researchers continue to join us at our forums, monthly breakfasts in the at YNHHS and YSM. New hires afer April 8, 2019, are medical staf lounge, receptions throughout the year and, not included. perhaps most importantly, Safety Rounds with medical staf. Note that medical staf members employed by NEMG But even if I haven’t seen you in person lately, I (and all and advanced practice providers employed by one of the of the leadership team) still need to hear from you! We hospitals or NEMG will be asked to take both the are conducting a brief survey (also referred to as a Medical Staf/Faculty Engagement Pulse Survey and the ‘pulse’ survey) designed to be completed quickly. It’s 15 YNHHS Employee Engagement Pulse Survey. questions and can easily be flled out on a smartphone— no exaggeration. I tested it on my phone. Te survey runs Survey results will be disseminated to leadership by late from mid-May through the very beginning of June. summer. Anyone with questions or problems with the survey should contact Alison Tighe ([email protected]) Finally, I want to give a shout-out to our residents and at 203-384-4790. fellows who are about to graduate. Our very talented trainees have come from around the world and I hope you’ll join me in wishing the best to those who will stay in the area (of course) but also those who are pursuing additional Facility and security emergency codes training or careers across the country and even farther. I change to “plain language” also want to thank all of you who have shaped their careers and lives. As preceptors and mentors, we may never realize On May 1, Yale New Haven Health hospitals converted the impact we have. facility and security emergency announcements from color codes to plain language. Te change provides clear and Ryan O’Connell, MD, Interim Chief Medical Ofcer consistent messages during emergency events throughout the health system. Te plain-language changes do not apply to each hospital’s medical codes. Tese codes remain the same, but they’re Continued on page 2 1 15393_BH_Medical_Staff_News_May.indd 2 5/16/19 11:43 AM Continued from page 1 now announced as medical codes, i.e., “Medical alert: YNHHS expands upon HRO safety efforts Code Blue, East Tower 9.” with “Just Culture” Te security and facility code plain-language changes are Yale New Haven Health embarked on its journey to become based on national best practice and a Connecticut Hospital a high reliability organization more than fve years ago. Association recommendation. Plain-language codes have been shown to reduce confusion and provide more accurate While HRO eforts have signifcantly reduced events of information for staf, patients and visitors. unintended harm, we have the opportunity to reduce events further. YNHHS’ ultimate goal is zero serious safety events Examples of facility and security code changes include: for patients and staf. - Previous fre alarm activation: Code Red New code example: “Facility alert: Fire alarm activation, YNHHS is committed to eliminating all events of harm, for North West 10.” the patients we care for and for our dedicated employees and physicians. - Previous disaster alert: Code D New code: “Facility alert: Bridgeport Hospital’s Achieving this important goal requires an environment Emergency Operations Plan has been activated due in which employees can receive coaching and support to fooding.” when reporting errors, or even near misses, without fear of retribution. Our next step on this journey is creation of a Other plain-language facility emergency codes cover fair and just culture. decontamination, evacuation/relocation, hazardous material release, mass casualty, utility/technology As a result, YNHHS is formally embracing the Just Culture interruption and weather. Security plain-language codes model, which has a successful track record in other high- cover active shooter/assailant, bomb threat, combative consequence, high-risk industries such as aviation and patient and suspicious package. nuclear power. Tis model provides an environment where employees feel safe, and it is the frst step toward reducing Check your department for fyers listing the new codes. workplace stress. When stress is reduced, resilience increases. Flyers can also be downloaded from the YNHHS Marketing and Communications intranet site: Te Just Culture model is consistent with YNHHS’ vision, http://intranet.ynhh.org/hsc/marketing_communications/. mission and values because it emphasizes patient-centered In addition, a brochure listing new codes is available for care in collaboration with staf who share our values. It free on the Yale New Haven Print Center underscores our commitment to shared accountability. http://marketplace.ynhhs.org/. Te Just Culture model does more than ensure fairness in the workplace. It focuses on aligning employee and organizational values and expectations; learning from Professionalism award winners named error; helping staf make better behavioral choices; and during Resident and Fellow continually auditing and improving our systems through Appreciation Week human factors engineering – all with the ultimate goal of producing better outcomes. During Resident and Fellow Appreciation Week, hosted by the GME ofce in April, program directors recognized Te model is a powerful driver to encourage high reliability residents with the Professionalism Award for their sustained behaviors and a catalyst to a robust, open, reporting and exemplary communication skills and interpersonal behavior. learning culture. It holds all staf accountable in a fair Winners had been nominated by students, peers, faculty manner, but in an environment that promotes resilience and others. Te Professionalism Award winners: and learning over punishment. Medicine: Giorgio Mottola, MD, PGY 2; Anton Stolear, MD, Watch for more information about YNHHS’ eforts to create PGY 2; and Tiberiu Mogu, MD, PGY 3 a Just Culture, including training that will be provided to Ob/Gyn: Rodrigo Fernandez, MD, PGY 2; and leaders from across the system over the next few months. Joel Messom, MD, PGY 4 Radiology: Neeraj Bhatt, MD, PGY V Podiatry: Scott Bastian, DPM, PGY 2 2 15393_BH_Medical_Staff_News_May.indd 3 5/16/19 11:43 AM New Physicians Residency: Internal Medicine, Montefiore New Rochelle, New Rochelle, NY Board Certification: American Board of Internal Medicine Ichiro Ikuta, MD Radiology Department Rajat Virmani, MD YUSM Department of Radiology and Biomedical Imaging Internal Medicine/Hospitalist 35 Park St., New Haven, CT 06511 NEMG – YNHH Hospitalists Phone: 203 --200 2328 20 York St., New Haven, CT 06510 Medical School: SUNY Upstate Medical University, Phone: 203 --688 4748 Syracuse, NY Medical School: Ross University School of Medicine, Internship: Transitional Year, Mary Imogene Bassett Hospital, Roseau, Dominica Cooperstown, NY Residency: Internal Medicine Montefiore Medical Wakefield Campus Residency: Radiology, Norwalk Hospital, Norwalk, CT Division, Bronx, NY Fellowship: Neuroradiology, Yale New Haven Hospital, New Haven, CT Ang Zhang, DO Lawrence Saperstein, MD Internal Medicine/Hospitalist Radiology Department Northeast Medial Group -Bridgeport Hospital YUSM Department of Radiology and Biomedical Imaging 267 Grant St., Bridgeport, CT 06610 35 Park St., New Haven, CT 06511 Phone: 203-384 -4677 Phone: 203 --200 2328 Medical School: Lake Erie College of Osteopathic Medicine, Medical School: Duke University School of Medicine, Erie, PA Durham, NC Residency: Internal Medicine, Jersey City Medical Center, Jersey City, NJ Internship: General Surgery, Stanford University School of Medicine, Board Certification: American Board of Internal Medicine Palo Alto, CA Fellowship: Interventional Research, Stanford University Medical Center, Cheyenne Beach, MD Stanford, CA Pediatric Department/Cardiology Residency: Diagnostic Radiology, Columbia University of Physicians YNHH Pediatric Cardiology and Surgeons, NY; Nuclear Medicine, Columbia University, New York, NY 1 Park St., New Haven, CT 06510 Board Certification: American Board of Radiology, American Board of Phone: 203 --785 4081 Nuclear Radiology Medical School: University of Connecticut School of Medicine, Farmington, CT Christopher Faludi, MD Residency: Pediatrics, Children’ s Hospital of Pittsburgh, Pittsburgh, PA Internal Medicine/Hospitalist
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