TABLE OF CONTENTS

TORONTO/TABIA FACTSHEET ______2 THE BIA STORY ______3 PURPOSE AND OBJECTIVES OF TABIA ______4 TABIA ORGANIZATIONAL CHART ______5-7 TABIA COMMITTEES Tax ______8-9 Marketing & Communications ______10 Tourism ______11 Transportation ______12-13 Task Force on Crime ______14 TABIA WEBSITE ______15 TABIA MILESTONES AND ACHIEVEMENTS ______16-17 GREENTBIZ ______18 TABIA DISCOUNTS & SAVINGS PROGRAMS Savings for BIA Boards ______19-20 Savings for Member Businesses ______21-22 ECONOMIC DEVELOPMENT COMMUNITY SUPPORT PROJECT ______24 ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT ______25 CITY OF BIA OFFICE Commercial Area Advisors ______26-27 Community Advisor Designers ______26-27 Councillors ______26-27 BIA DESCRIPTIONS & CONTACTS ______28-48 BIA KEY MAP ______38-39 TEMPORARY SIGNS BY-LAW ______49 POSTERING BY-LAW ______49 GRAFFITI ABATEMENT PROGRAM ______50 WHO DOES WHAT AT THE CITY ______51-53 Permits, Right of Way Management, BIA Budgets, Five Year Capital Planning, Festival Planning, BIA Insurance, BIA Tax Rates, Levies and Appeal Provisions, BIA Levy Remittances, G.S.T Inquiries, Toronto Film & Television Office, Tree Pruning, Cast Iron Gas Pipe Replacement, Litter Containers, Street Furniture, Commercial Garbage Collection, Yellow Bag Program COMMERCIAL FAÇADE IMPROVEMENT PROGRAM ______53 MAKING A DEPUTATION TO A COMMITTEE ______54 USEFUL CONTACTS City Councillors ______55-56 Members of Provincial Parliament ______57-58 Members of Parliament ______59-60 Police Divisions ______61 Parking Enforcement ______62-63 MEDIA CONTACTS Newspapers ______64 Tips for writing a press release ______65 CITY OF TORONTO COMMUNITY PARTNERSHIP & INVESTMENT PROGRAMS ______66-70 DATES TO REMEMBER ______66 TABIA CONTACT INFORMATION ______70 NOTES ______71-75 WHOSE JOB IS IT? ______Inside back cover

1 TORONTO FACT SHEET

• Set on the north shore of Lake , Toronto was created on March 6, 1834, when the settlement of York was renamed Toronto, the Mohawk word for “meeting place.”

• The British settlement of York was founded as the capital of the new province of Upper by Lieutenant Governor John Graves Simcoe in the 1790s and had grown to 10,000 people by the 1830s. Toronto is still the capital of the province, now called Ontario, and is the largest city in Canada, with a population of 2.4 million, 4.7 million in the .

• One of the most multicultural cities in the world, Toronto is home to more than 80 ethnic groups and more than 100 languages. It is marked by the diversity of distinct neighbourhoods, cultures and communities

TABIA FACT SHEET

• As the number of BIAs in Toronto continued to grow, it became apparent that a formalized organization was required to provide an ongoing means of collecting and exchanging essential information and, importantly, addressing issues and concerns

• In 1980, a constitution was drawn up and a formal association was established, namely, the Toronto Association of Business Improvement Areas (TABIA).

• TABIA is a non-profit umbrella organization representing the City of Toronto’s 71 Business Improvement Areas who in turn represent more than 27,000 business and property owners.

• The various levels of government recognize that BIAs are the main life-line of the communities. Since the inception of BIAs, the City of Toronto has been supportive, and has championed the BIA movement. A special BIA office was established at City Hall, to administer, assist and support the efforts of the City’s BIAs and TABIA.

Interesting Note: The BIA concept may have started in Toronto but it has spread throughout the world. Currently there are more than 240 BIAs in the Province of Ontario and close to 400 BIAs can be found throughout Canada. BIAs can also be found in the United States, Great Britain, Germany, Australia, New Zealand, Jamaica and South Africa. Elsewhere they are known by such names as Business Improvement Districts (BIDs), Business Improvement Zones (BIZs), Special Improvement Districts, et al.

2 THE BIA STORY

In 1970, when business was fading on a west Toronto main street, the business people in the community decided to take action. They formed an association, and used their own money to improve the street and promote the area. Their work helped the street become - and remain - a popular shopping destination. That was the start of Toronto’s first Business Improvement Area, .

The story begins in 1967 when the Bloor-Danforth subway line was completed and many shoppers who formerly traveled along the surface on in streetcars disappeared underground. To add to the problems facing neighbourhood retailers, a proliferation of shopping malls had sprung up on the outskirts of the city around the same time. These merchandising meccas offered enticing shops with a wondrous array of products and services all under the same roof, year-round climate-control and acres of free parking. This led thousands of shoppers to forsake their traditional shopping habits, pile into their cars and motor out to the malls.

As a result, some merchants were forced to close their shops and, in some instances, follow the crowds to the malls. Vacancies resulted and many local shopping areas began to look run down and seemed doomed to oblivion.

Many business people who remained in their business strips reacted by attempting to form business associations - and spent a great deal of their time and effort going door-to-door soliciting voluntary donations for local improvements and area promotions. One problem they often encountered was that only a few businesses in each block were willing to contribute. These associations frequently found themselves with insufficient funds and support to make any difference.

Out of sheer frustration, a group of businessmen in the west end of Toronto, along Bloor Street West, went to City Hall and the Province seeking legislation that would compel all businesses within a designated area to pay a levy for the purpose of revitalizing their business strip through physical improvements and promotional activities. The levy would be collected by the City and turned over to the elected Board of Management to be used as budgeted. After some persuasion, the idea was finally adopted and the Business Improvement Area (BIA) legislation was enacted. It became Section 217 of the Municipal Act and Bloor West Village became the pioneer of the BIA concept when it was designated as the first BIA in 1970!

For the first year, the Bloor West Village BIA members voted themselves a budget of $47,500 and the money was spent mostly on physical improvements. The transformation was dramatic. The lighted trees sparkled, there were colourful flower boxes and the benches made shopping inviting. With the continuation of the beautification program and the added area promotions over the years, shoppers began to flock back to Bloor West Village. A used car lot and gasoline stations were redeveloped into retail stores with residential and office units above. A medical complex was built on the site of an abandoned streetcar turn- around at Bloor and Jane. A number of other building developments and restorations followed, making Bloor West Village a vibrant and safe environment to live, work, shop and raise a family.

The success of Bloor West Village encouraged other communities. Toronto now has 71 BIAs encompassing well over 27,000 businesses & property owners.

In 2010 the BIA Community will celebrate 40 years of BIAs

3 THE PURPOSE OF TABIA

The Toronto Association of Business Improvement Areas (TABIA) is a non-profit umbrella organization representing the City of Toronto’s 71 Business Improvement Areas who in turn represent more than 27,000 businesses & property owners.

OBJECTIVES OF TABIA

• To promote strong, effective and successful BIAs in the City of Toronto.

• To encourage joint initiatives and collaboration by groups in BIAs on issues and mutually beneficial projects, including studies and research on marketing.

• To encourage and facilitate the exchange of information, experiences and ideas among BIAs through such means as newsletters, seminars, workshops for the benefit of BIAs in general, as well as their individual members.

• To assist BIAs in pooling their resources to achieve the maximum benefit feasible.

• To provide advocacy to influence policies affecting BIAs, and to obtain support funds and services for BIAs from all levels of government, institutions, agencies and other organizations.

• To seek the interest of BIAs in government tourism policies and in the implementation of those policies.

TABIA OFFICES LOCATED AT: THE DIRECT ENERGY CENTRE 100 Princes’ Blvd. Toronto ON M6K 3C3 Canada Directions The Direct Energy Centre, Exhibition Place is close to the downtown core of Toronto, and accessible by all modes of transportation. The Direct Energy Centre is located at Exhibition Place, on Lakeshore Boulevard via the Jamieson Exit from the (eastbound), or the Spadina Exit from the Gardiner Expressway westbound. From Pearson Int’l Airport, take Hwy. 427 South to the Gardiner Expressway E. The DEC offers more than 7,000 parking spaces located adjacent to one of Toronto’s main highways, the Gardiner Expressway, including 1,300 underground. The Direct Energy Centre is readily accessible by public transportation via the TTC. From , take the 509 Harbourfront streetcar to Exhibition Place. From Bathurst Station, take the 511 Bathurst streetcar to Exhibition Place. Taxi from the centre of to the Direct Energy Centre costs approximately $10 - $15. Taxi from the Airport to the Direct Energy Centre costs approximately $40 - $50. (These rates are only approximations and may differ depending on traffic, route taken and time of day.)

4 TABIA ORGANIZATIONAL CHART

PRESIDENT PAST –PRESIDENT Mr. JOHN WAKULAT Mr. ALEX LING Roncesvalles Village BIA Bloor West Village BIA Tel: 416-239-6627 Tel: 416-767-6233 Fax: 416-239-0173 Plays an advisory role E-mail: [email protected] Acts as an Ambassador Responsible for the proper administration of the association Presides at General Committee meetings

VICE –PRESIDENT VICE –PRESIDENT Mr. MICHAEL COMSTOCK Mr. LIONEL MISKIN St. Lawrence Market Neighbourhood BIA Kennedy Road BIA Tel: 416-410-9242 Tel: 416-222-4582 E-mail: [email protected] E-mail: [email protected] Assists the President Assists the President  In the absence of the President, will exercise the duties  In the absence of the President, will exercise the duties and exercise the powers of the President and exercise the powers of the President

SECRETARY TREASURER Mr. PAUL DINEEN Ms. HENNY VARGA Old Cabbagetown BIA The Kingsway BIA Tel: 416-968-2160 x 224 Tel: 416-233-2900 E-mail: [email protected] E-mail: [email protected] Holds on file a copy of the Constitution & By-Laws Collects, holds and keeps a true record of and Regulations of TABIA all the monies and securities of TABIA Keeps a record of all proceedings Pays all bills approved by the Association  Responsible for giving notice and makes report Proposes and submits each year a budget of all of all general and executive meetings expenditures for the Association

BOARD OF DIRECTORS Works towards furthering the goals and objectives of the Association and participates on Committees Ms. FAIZA ANSARI * Dr. CHRISTENA CHRUSZEZ MS. AMY CHOW on the Danforth BIA Bloor Yorkville BIA The Danforth BIA Tel: 416-469-5634 Tel: 416-925-8282 Tel: 416-451-4120 [email protected] [email protected] [email protected]

Ms. LYNN CLAY * Mr. HARBHAJAN DHILLON Ms. BEVERLEY DON BIA Emery Village BIA Yonge Lawrence Village BIA Tel: 416-516-1723 Tel: 416.558.3972 Tel: 416-657-4313 [email protected] [email protected] [email protected] Ms. DEBORAH ETSTEN * Mr. JEFF GILLAN * Mr. JACQUES JONES Beach BIA BIA BIA Tel: 416-693-2242 Tel: 647-223-9064 Tel: 416-535-3204 [email protected] [email protected] [email protected]

Mr. DON PANOS Mr. CARL PORRITT Ms. GRACE RUSSO * St. Clair Gardens BIA Long Branch BIA BIA Tel: 416-656-1741 X420 Tel: 416.259.9639 Tel: 416-305-6860 [email protected] [email protected] [email protected]

* BIA Staff

5 TABIA ORGANIZATIONAL CHART

EXECUTIVE DIRECTOR MARKETING ASSOCIATE Mr. JOHN KIRU ADMINISTRATOR Mr. JOE LEWIS Tel: 416-889-4111 Ms. PATRICIA McCARTIE Tel: 416- 263-3295 E-mail: [email protected] Tel: 416-263-3295 E-mail: [email protected] Fax : 416-263-3125 Manages the day to day operations E-mail: [email protected] Deals with inquires. Strengthens and Promotes TABIA and its member BIAs. Enhancing the brand of BIAs and small moves forward the interests of the Administrates TABIA Office, business throughout Toronto. Association Database and Website

TAX COMMITTEE Responsible for dealing with tax related issues Mr. LIONEL MISKIN (CHAIR) Mr. JOHN WAKULAT Mr. ALEX LING Kennedy Road BIA Roncesvalles Village BIA Bloor West Village BIA Tel: 416-222-4582 Tel: 416-239-6627 Tel: 416-767-6233 [email protected] [email protected] Ms. BEVERLEY DON Mr. CARL PORRITT Mr. JOHN KIRU Yonge Lawrence Village BIA Long Branch BIA TABIA Tel : 416-657-4313 Tel: 416-259-9639 Tel: 416-889-4111 [email protected] [email protected] [email protected]

FINANCE COMMITTEE Responsible for dealing with financial issues Ms. HENNY VARGA (TREASURER) Ms. GRACE RUSSO Mr. JOHN KIRU The Kingsway BIA Little Italy BIA TABIA Tel: 416-233-2900 Tel: 416-305-6860 Tel: 416- 889-4111 [email protected] [email protected] [email protected]

Mr. ALEX LING Bloor West Village BIA Tel: 416-767-6233

MARKETING & COMMUNICATIONS COMMITTEE Responsible for internal and external communications of the Association’s needs Mr. PAUL DINEEN (CHAIR) Mr. JOHN WAKULAT Ms. FAIZA ANSARI Old Cabbagetown BIA Roncesvalles Village BIA Greektown on the Danforth BIA Tel : 416-968-2160 X224 Tel: 416-239-6627 Tel: 416-469-5634 [email protected] [email protected] [email protected] DR. CHRISTENA CHRUSZEZ Ms. LYNN CLAY Mr. JOHN KIRU Bloor Yorkville BIA Liberty Village BIA TABIA Tel: 416- 925-8282 Tel : 416-516-1723 Tel: 416- 889-4111 [email protected] [email protected] [email protected]

Mr. JOE LEWIS TABIA Tel: 416- 263-3295 [email protected]

6 TABIA ORGANIZATIONAL CHART

TOURISM COMMITTEE Responsible for positioning TABIA and its member BIAs within the City of Toronto tourism context Mr. MICHAEL COMSTOCK (Chair) Ms. FAIZA ANSARI Ms. DEBORAH ETSTEN St. Lawrence Market Neighbourhood BIA Greektown on the Danforth BIA Beach BIA Tel: 416-239-6627 Tel: 416-469-5634 Tel: 416-693-2242 [email protected] [email protected] [email protected] Mr. JOHN WAKULAT Mr. JOHN KIRU Roncesvalles Village BIA TABIA Tel: 416-239-6627 Tel: 416- 889-4111 [email protected] [email protected]

TRANSPORTATION COMMITTEE (Responsible for dealing with transportation related issues) Mr. JEFF GILLAN (Chair) Mr. JOHN WAKULAT Mr. MICHAEL COMSTOCK Corso Italia BIA Roncesvalles Village BIA St. Lawrence Market Neighbourhood BIA Tel: 647-223-9064 Tel: 416-239-6627 Tel: 416-239-6627 [email protected] [email protected] [email protected]

Mr. HARBHAJAN DHILLON Mr. JOHN KIRU Emery Village BIA TABIA Tel: 416-558-3972 Tel: 416- 889-4111 [email protected] [email protected]

TASK FORCE ON CRIME (Prevention and Solutions) SUB-COMMITTEE Mr. NEIL WRIGHT (CHAIR) Mr. JOE MacDONALD Ms. SHALINI SRIVASTAVA Harbord Street BIA Partnership & Public Affiars Manager Executive Director Tel: 416-961-1698 BIA Albion Islington BIA [email protected] Tel: 416-597-0255 647- 898-3267 [email protected] [email protected]

Ms. JANICE SOLOMON Mr. EVERETT SHEPPARD Mr. JOHN KIRU Executive Director Director TABIA Toronto Entertainment District BIA Lakeshore Village BIA Tel: 416-889-4111 Tel: 416-926-1337 416-253-4416 [email protected] [email protected] [email protected]

7 TAX COMMITTEE

The last couple of years have seen significant developments in the property tax field. First, the City began to recognize the accuracy of our prediction that the high commercial property tax would ultimately cause erosion of its tax base. Realizing that commercial development was stalled, and that commercial property was being transformed to residential development at an accelerating rate, the city sought a plan to stop, if not reverse, the process. Lacking the political courage to deal with the problem head-on, the City conjured up a novel approach. It would provide tax relief to commercial property owners by increasing taxes. We know; it is hard to believe. In effect, the proposal would reduce the ratio between the commercial and residential rates from its present figure of 4 or 4.5 to 1, to 2.5 to 1. But, rather than reducing the burden on the commercial sector, the proposal calls for increases in both residential and commercial rates, with the commercial increases limited to one-third of the residential increases. The scheme proposes a fifteen year time frame for achieving the desired ratio, with a ten year time frame for what is called the “street retail” sector, a term which has yet to be defined. It does not explain how further tax increases will stem the outflow of commerce. In addition, the City is introducing a graduated tax system for commercial property. While there may be some benefit from it for some small businesses, the effect will be very uneven with significant relief sometimes accruing to big business. Furthermore, caps and clawbacks will continue to apply.

Toronto Liberal Caucus: Disturbed by the apparent lack of interest by Toronto’s MPPs in the property tax issue, we obtained permission to make a submission to the Toronto Liberal Caucus at Queen’s Park. This opportunity is a rare privilege, and was granted to us only because of the efforts of Laurel Broten, MPP (then Minster of the Environment), who clearly is very interested and concerned. We were somewhat disappointed to find that not many of her colleagues are as keen as Ms. Broten, when so few of them turned up to hear our presentation. Nevertheless, in the relatively short time allotted to us, in very strong terms we laid out, orally and with photographic evidence, the damage the Business Education Tax (BET) was doing to the City. We explained to the Caucus that our membership felt Toronto MPPs had let them down on the tax issue. Some of the attendees became rather indignant that we were so critical (it felt like “shoot the messenger” time), but others did appreciate the fact that we were straightforward and blunt.

Strangely, , MPP, then assistant to the Minister of Municipal Affairs, was dead-set against any relief for Toronto business. We had thought that as a former Toronto City Councillor, he would have been much more sympathetic to the plight of Toronto business.

While both the Liberal party and the Conservatives, (who imposed this mess upon us in the first place) seem content to fiddle with the system, or even to sweep the tax issues under the rug, the NDP seems to be in the process of lifting the rug. An NDP Task Force has conducted a study of the property tax system and has issued an excellent report. The report makes six recommendations for reforming the system and, if implemented, would solve many, if not all, of the hardships created by the present system.

MPP Cheri DiNovo (Parkdale – ) is the Small Business Critic for the NDP in the Legislature. She and her colleague, (Beaches – ) have taken up the tax issues with fervour, and appear to have the support of their party to bring it to the forefront of the political agenda. Ms. DiNovo has tabled a resolution in the Legislature calling for two things: an equalization of the BET across the entire GTA for small business; and uploading back to the Province the cost of provincially mandated social programs, which now have to be paid for by municipalities. We believe that this resolution was a significant factor in convincing the Government to implement plans to level the BET rate across the Province and to upload some of the social

8 service costs. Unhappily implementation of these programs is extended over such a long period of time that Toronto businesses will not realize any significant benefit from them for years to come; and that assumes the Government does not weaken or terminate them along the way.

In an attempt to restore stability to the tax system, the NDP is proposing to replace CVA with a revenue-neutral system which would freeze every assessment until the property is sold. This approach would provide certainty to taxpayers and terminate the endless cycles of assessments and appeals.

Ms. DiNovo, whose constituents have been badly hurt by the most recent assessment, has also initiated a taxpayers’ petition. If you would like to know more about her plan or to participate in it, contact her constituency office at 416-763-5630.

What Else Can Be Done? TABIA is constantly pressing both the provincial and municipal governments to provide relief to our membership. But the efforts of individual BIA’s and BIA members are also vital. Contact your local Councillor. Insist that he or she come to Board meetings and to your AGM. Insist that he or she lay out their position on the tax issue. Repeat the process with your local MPP. Get your emails going write Mayor Miller and outline the problems you are having with CVA. Explain what it will mean to your business if full CVA tax level is accelerated. Repeat the process with the Minister of Finance, The Honourable Dwight Duncan, and with the Minister of Municipal Affairs, The Honourable Jim Watson. Send copies of your letters to your local MPP and to your local Councillor. Contact information is available at the following websites: http://www.ontla.on.ca/web/go2.jsp?Page=/members/members_main&menuItem=mpps_ header&locale=en and at http://app.toronto.ca/im/council/councillors.jsp For more information on Property Tax Issues please visit our website at: http://www.toronto-bia.com For press releases on Tax Issue: http://www.toronto-bia.com/index.php?option=com_content&task=blogcategory&id=26&Itemid=72

9 MARKETING & COMMUNICATIONS COMMITTEE

STATE OF THE UNION • Building stronger communication lines with BIAs and getting the information into the hands of the decision makers quickly and consistently

• Raising awareness of Toronto’s BIAs and gaining a stronger reputation with the City of Toronto, the Media and the General Public

COMMITTEE ACCOMPLISHMENTS • Clarifying who TABIA is and what they represent by developing a clear and concise catch-phrase to be used in all TABIA publications: The Voice of Toronto’s BIAs Representing 27,000 Neighbourhood Businesses

• TABIA has engaged PUBLICIS, a marketing management, research and consulting firm, to develop programmes to support TABIA’s and BIA member’s mandate. PUBLICIS has extensive experience in retail marketing, ethno-cultural marketing and the building of partnered marketing programs. After a thorough analysis of TABIA and member BIAs’ strengths and challenges, PUBLICIS has recommended a Strategic Marketing and Communications program designed to increase TABIA’S and its members impact in the market. A strong component of the program will be leveraging PUBLICIS’s relationships to help enhance member events. The result of this will be better events with greater exposure leading to enhanced clout for TABIA with the governments, media, businesses and the consumer. PUBLICIS is finalizing a plan in conjunction with TABIA and the member BIA’s to begin delivery of the first phase before the end of April 2008.

• Sharing the latest City information & programs available to BIAs via regular emails (i.e. Coordinated Street Furniture)

• Sharing programs TABIA has to offer to BIA Boards & Members via regular emails (i.e. Tourism Toronto Partnership)

WHAT YOU CAN DO TO HELP THE COMMUNICATION PROCESS • Make TABIA an agenda item at your Board Meetings and share the special programs TABIA is offering with your members (via email, newsletter, website)

• Share the actions TABIA is taking to get your issues heard and resolved

• Nominate a member of your Board to attend TABIA’s Board Meetings to share ideas and learn about other BIAs benchmarks for success

10 TOURISM COMMITTEE

Once upon a time tourism was good in Toronto. Our best tourist summers in recent memory were when the Jays were winning the World Series and bus loads of people from the region and beyond came into town. Many ate dinner downtown, visited a gallery or went to a show while in town for a game. Our shopkeepers will tell you that many of the once-or-twice-a-year customers from the outlying suburbs and southern Ontario towns are just not coming in as often any more. That’s partly because they hear mostly negative news about Toronto. Toronto needs to have a positive public voice to counter the negative images in the media. “If it bleeds, it leads,” is the media’s mantra. “Don’t go to that neighbourhood; there’s a festival blocking the street.” Some of the media’s negative fodder is true; aggressive parking police, traffic chaos from the streetcars, shootings and people sleeping on the streets in the Financial District are not big draws. Of all the city slogans that have been kicked around, “The City of Neighbourhoods” is the best. With 20 million annual visitors, the hotels simply can not accommodate that many people. The vast majority of visitors to Toronto are staying with friends and relatives right in our own neighbourhoods. The “VFR Market” is the tourism business’s acronym for Visiting Friends and Relatives. VFRs make up over 90 per cent of these visitors! These are the people eating in our local restaurants and visiting the neighbourhoods. The numbers often swell when the annual festivals are held and Torontonians invite their friends to town. The second impressive statistic is that over 65 per cent of visitors to Toronto come from the local region. Our visitors seek the downtown sites and also our neighbourhoods. BIAs should advertise to regional visitors to enjoy visiting the various neighbourhoods in the City. Toronto Tourism should advertise in the regional community newspapers to visit Toronto. Individually we should take the folks out, or send them to Harbourfront and the Islands, to eat in or , to enjoy the festivities at Church-Wellesley Village, Little Italy, the Beach or Old Town Toronto, to stroll in Yorkville. To visit anywhere within Toronto. The spill over of advertising to the local region will have a positive affect on everyone. Toronto needs the voice of an enthusiastic supporter. In order to improve we suggest: • Creating a more positive public voice for Toronto. • Advertising to the largest market of visitors in the 905-519-705 areas • Advertise the neighbourhoods, get the neighbourhoods on the map in our community newspapers and travel publications • Creating incentives for the VFR market like tourist centres, local wayfinding signage, maps showing Toronto as the City of Neighbourhoods • Creating realistic TTC passes for VFRs and Hotel guests and making day passes more accessible and available and throughout the week • Offer hotel guests and VFRs Green P parking discounts at attended lots. • Market BIA festivals and suggested neighbourhood visits on the internet and in brochures and newsletters. • Make neighbourhoods the attraction, as ongoing events. Visitors seek out neighbourhoods in New York City, Paris or Pittsburgh. Let them also discover the joys of Toronto’s neighbourhoods.

We need to concentrate on building entertaining neighbourhoods first and promoting them well. When we become a vibrant city of neighbourhoods, when we are making the locals happy, then the distant travelers will find more reasons to visit.

11 TRANSPORTATION COMMITTEE

PARKING AND TRANSPORTATION POLICY FOR TABIA TABIA supports the principal of a diverse transportation system, utilizing several modes of transportation. Parking and transportation within the city are linked activities. The City should work to make each form attractive, functional and accommodating for Toronto’s many neighbourhoods.

TABIA requests that the TTC allow the use of transfers for hopping off and back on while traveling within a two hour period. • Thousands of TTC riders pass by neighbourhood shops and restaurants as they travel, unable to drop in. Couples cannot meet up at a local restaurant for a meal, or meet their spouse near work, before they head home. Children cannot meet up with their parents on the way to their destination. Yet, the cost of allowing this family based, neighbourhood access, use of the transfers would cost very little. • The cost of a monthly TTC pass is far too high to attract new users. Several pricing packages should be available to meet individual needs.

TABIA requests utilizing the Toronto Parking Authority, and adopt its policy of using courtesy envelopes, for policing public street parking. • Parking metering was originally established to create more parking by creating turnover in parking places. The workers at the shops were parking all day in the best spots. Short-term parking allowed more people to share the available spaces. Today pay and display parking is a revenue stream with an aggressive police force working to quotas. This manner of enforcement creates a negative impression for customers of businesses on public streets. • Parking by residents on public streets, in permit areas, is far below value. An increase could offset any loss from courtesy envelopes • The Parking Authority should be encouraged in the creation of more off street parking in neighbourhood commercial areas. TABIA requests a charge or tax on free parking spaces provided by commercial retailers. • Current trends in retail have created a car culture lured by “acres of Free Parking”. Free parking puts public shopping streets at a great disadvantage and erodes neighbourhood shopping. The use of land for retail malls and big box stores with free parking encourages automobile use. The free parking areas are considered undeveloped land and not taxed appropriately. The property tax paid by this form of retail development is far less than a typical neighbourhood retail street of the same size, provides to the city.

TABIA requests that incentives for high-efficiency, hybrid, fuel cell and electric automobiles be part of the transportation strategy within the City of Toronto. TABIA requests that the use of handicapped parking permits should be more carefully issued and limited in time to a 1-hour period when used in No Parking areas of our public streets.

1212 TRANSPORTATION COMMITTEE

The Transportation Committee aims to help BIAs tackle the issues of public transit, traffic and parking. You can obtain traffic studies (both vehicular and pedestrian) conducted in your BIAs by contacting the following organizations:

TTC TRAFFIC COUNTS TORONTO PARKING AUTHORITY Peter Janas 33 East Supervisor- Data Collection & Analysis Toronto, ON M5C 1R5 Service Planning Tel: 416-393-7275 Tel: 416-393-4464 Fax: 416-393-7352 Fax: 416-535-1391 [email protected] [email protected]

STREET TRAFFIC COUNTS Blair S. Lagden Applications Technologist City of Toronto, Works & Emergency Services Traffic Data Centre & Safety Bureau 703 Road, 5th Floor Tel: 416-392-8503 Fax: 416-392-4940 [email protected]

13 TABIA TASK FORCE ON CRIME

The TABIA Task Force on Crime Prevention and Solutions was established in 2006 as a small business voice for concerns and solutions to the impact of crime and violence in Toronto communities.

The Committee has evolved to take a proactive approach to crime issues and focuses on crime prevention strategies and solutions. Its mandate includes Advocacy for small business crime and safety issues; Effective Communication with police, government and community agencies on behalf of TABIA members’ concerns; Identification of Individuals/Community Education Programs that address crime prevention among youth.

2009 INITIATIVES: • Continue to participate in community meetings to respond to local crime issues. • Work with Toronto Association of Police and Private Security (TAPPS) to establish a more comprehensive community communication network on crime issues. www.tapps.org • Maintain a business liaison with all levels of police, government and community representatives. • Support youth as Volunteer Ambassadors to Toronto community events. • Recognize community and corporate educational programs and individuals who have developed successful youth initiatives (mentor programs; motivational speakers; community engagement programs.) that address crime and violence prevention. • Dialogue with TABIA members on their local crime issues and solutions. Over the past 3 years the Task Force on Crime Prevention and Solutions has established itself as a credible voice for the small business community to raise local crime issues and recommend workable solutions.

NEIL WRIGHT Chair: TABIA Task Force on Crime Prevention and Solutions Chair: Harbord Street BIA 108 Harbord St, Toronto, ON M5S 1G6 Tel: 416 961-1698 X 35; Fax: 416 961-8364 E Mail: [email protected] Tel: 416-961-1698

14 TABIA WEBSITE

Visit www.toronto-bia.com — Your online BIA resource centre for up-to-the-minute information for and about BIAs.

• Member Directory with contact information and links to BIA websites

• BIA Events Calendar

• BIA Resources including: - Online version of the BIA Operating Handbook - Event Planning Guide - Member Benefit Program information and application forms - Accessibility resources to help small businesses attract more customers by providing better access to their business - Important contacts

And much more!

To add events or update your BIA’s information: Contact - [email protected]

15 TABIA MILESTONES AND ACHIEVEMENTS

TABIA works with all levels of government to actively advance the interests of Business Improvement Areas and create an environment in which their members can thrive. Be it Parking Issues, Garbage, Safety, Taxes, or BIA legislation, TABIA strives to look after the best interests of all its members.

The following are just some of the many advances made by TABIA: • TABIA/City of Toronto Interdepartmental meetings bring City Staff from various departments and BIAs together so that BIA issues or departmental initiatives can be discussed and resolved before they are implemented or become problems. • As part of a City of Toronto Economic Development Department initiative BIAs are able to retain additional staffing until March 2010. This initiative also allows BIAs to participate in the development of a Commercial Safety Audit as well as BIA Asset Audit process (see page xx). • A simplified annual budget process and shorter wait times for receiving BIA operating funds. • TABIA in partnership with Toronto Hydro was instrumental in introducing the LED holiday lighting exchange. In 2008 some 18,896 strands of old incandescent lights were traded in for the new energy efficient LEDs resulting in a savings of 2.1 substantiated megawatts being removed from the electrical grid. • A TABIA representative sat on the Customer Service Standards Development Committee which is developing guidelines for the Accessibility for Ontarians with Disabilities Act, 2005. • As a leader in the BIA movement TABIA has had the pleasure of hosting delegations from countries around the world including Germany, UK & China. • TABIA through greenTbiz is developing a comprehensive and conscientious program with a focus on Energy Conservation and Environmental (EC&E) concerns that will have both significant EC&E benefits and outcomes, but will also result in bettering the bottom line of BIA Businesses(see page xx). • BIAs are now exempt from the city set fee structure and application frequencies when dealing with banners in designated BIA areas. This has resulted in more manageable BIA banner, floral and seasonal decoration programs and hundreds of dollars of savings for BIAs. The recent sale of city pole assets to Toronto Hydro will require the renegotiation of these achievements. TABIA is actively working on maintaining this position for all of Toronto’s BIAs. • BIAs are now covered under the City of Toronto’s policy for Public Liability insurance. The $308 or so annual deduction from a BIAs levy covers any liability issues related to festivals, special events and streetscape initiatives and allows BIAs to satisfy the municipality’s insurance requirement for up to 5 Million dollars coverage around festivals/special events and road closures. Most importantly the $308 covers the $50,000 deductible the city policy carries. To retain this coverage independently would not be economical for most BIAs. • TABIA has been successful in negotiating a number of Discounts & Savings Programs for BIA Boards and member businesses. BIA Boards save on Financial Audit Fees, Director’s & Officers Liability Insurance and membership in Toronto Tourism. BIA member businesses have access to affordable Group Insurance and preferred rates on Merchant Visa & MasterCard. For more details please refer to TABIA Discounts & Savings Programs (see page xx). • With the introduction of the Act TABIA will play a role in helping to develop the new legislation and by-law concerning the mandate and operation of BIAs.

16 TABIA MILESTONES AND ACHIEVEMENTS

Ongoing Programs Educating Main Street – With the assistance of the Ministry of Education, Universities and Colleges and the technical expertise of Seneca College, TABIA now has a four course program that your BIA can deliver to your on street membership. The four courses are designed with a focus on main street merchants and include topics such as: Internal and External Theft, Marketing your Business, Human Resources, Hiring and Firing.

The TABIA Citywide Campaign gives member BIAs the opportunity to promote themselves and their events in their local media at a substantial savings. This is all made possible through careful negotiations with the media and the generous assistance of our corporate sponsors (the City of Toronto, Scotia Bank and Green P Parking). TABIA has engaged PUBLICIS, a marketing management, research and consulting firm, to develop programs to enhance promotion of BIA member events.

Breakfast Meetings offer an informal venue for members to meet and learn. Each meeting offers an informative speaker, a light breakfast and an opportunity to chat with fellow members. Guest speakers have included Mayor David Miller and Mike “Pinball” Clemons from The Toronto Argonauts.

17 GREENTBIZ

SAVE MONEY WHILE GREENING YOUR BUSINESS! greenTbiz is a program of the Toronto Association of Business Improvement Areas (TABIA) that develops and delivers energy and environmental conservation programs that benefit the environment, while improving the bottom line of the businesses and properties within the BIAs. greenTbiz would like to invite all BIA members to participate in our free programs!

Opportunities for BIA Members: greenAssist Interested in a free consultation to find out how you can save money in your business? Contact greenTbiz, we are here to help! greenTbiz staff will come to your business, listen to your concerns and suggest energy saving options that will also save you money. greenTbiz focuses on energy efficient lighting, as it is the best investment for you, but will also investigate other areas where you may have energy and environmental concerns.

Smart Mentoring Once you have made a positive change through the greenTbiz program, you will be invited to become a Smart Mentor. Smart Mentors share their energy conservation experiences with other BIA members. The benefits of becoming a Smart Mentor include: recognition as an environmental leader on the greenTbiz website (www.greentbiz.org); strengthened community trust by demonstrating your business’ commitment to environmental excellence; improved employee satisfaction; and increased knowledge about environmental and energy conservation issues.

Opportunities for BIAs: Energy Efficient Lighting for Street, Pedestrian and Decorative Applications BIAs have the opportunity to save energy and money through their street, pedestrian and decorative lighting. Through various pilot projects, greenTbiz is exploring the use of dimming technology, PV Solar and LED lamps for BIA exterior lighting.

BIA AGMs, Board Meetings and Festivals Invite greenTbiz to talk at your next BIA meeting or attend an upcoming special event. greenTbiz is happy to attend these BIA events and inform your members about the free programs offered through greenTbiz and to provide education on energy and environmental conservation. If you are interested any of the programs mentioned above, please contact:

Chantal Brundage greenTbiz Program Manager 416.697.9000 or [email protected] Visit our website for more information: www.greenTbiz.org Here you may view Smart Mentor video clips which demonstrate the positive energy saving changes that business owners across Toronto have been making through the greenTbiz program. greenTbiz is looking forward to helping you save energy and money!

1818 TABIA DISCOUNTS & SAVINGS PROGRAMS (SAVINGS FOR BIA BOARDS)

POP PACKAGING Promote your BIA with stylish, reusable bags Our company supplies a large variety of custom-made reusable bags and accessories made from an environmentally friendly material known as Polyfabric™. It looks and feels like Contact: Steve Mitchell traditional fabric, but is much more durable and affordable and is made from 100% recyclable material. Tel: 416-621-1369 Toll Free: 1-866-594-2247 Use these durable, attractive and environmentally friendly Fax: 1-866-824-8059 reusable bags to promote your next event, or in your retail [email protected] environment. “Creating a better environment, one bag at a www.poppackaging.com time...” Special pricing for TABIA members.

PAYWORKS Save money & time with on-line payroll services TABIA members and members of individuals BIAs will receive preferred pricing from Payworks, an online payroll service. As part of the agreement Payworks will provide clients with the option of processing their payroll by fax, e-mail, telephone or by using Payworks online solution. In addition Payworks will Contact: Peter Marossis issue Record of Employment T4s/T4As and submit the annual Tel: 866-729-2323 T4 Summary directly to the Revenue Agency. As well payroll Cell: 416-209-3010 reports will be available after each payroll run, in an easy-to- Fax: 888-370-6829 use excel format, and accessible as far back as 7 years. [email protected] www.payworks.ca Payworks is committed to excellent customer service and will work closely with each BIA and business to ensure their needs are met.

19 19 TABIA DISCOUNTS & SAVINGS PROGRAMS (SAVINGS FOR BIA BOARDS)

Tourism Toronto offers special member discount for BIAs

Through TABIA’s partnership with Tourism Toronto BIAs can now To sign up – please visit: join at the special price of only $449. www.torontotourism.com

Get active as part of the leading association for Toronto’s For additional information, tourism industry. Enjoy all the exclusive benefits of membership please contact: in an influential network that represents the tourism and [email protected] hospitality products and services of the Greater Toronto Area.

BIA Boards SAVE on Financial Audit Fees When the city legislated that BIAs would now be required to seek the services of a private firm to conduct their financial audits TABIA proactively sought quotes on behalf of its members. The successfully coordinated RFP for audit services by TABIA means long term savings for BIAs. Savings to individual BIAs can range from a minimum of $1,000 to $2,500 based on the complexity of the BIA’s operations.

BIA Director’s Liability Insurance Director’s & Officers Liability Insurance 2008 Program Pricing for Toronto BIA Boards Operating Annual Under TABIA’s policy Member BIA Boards can receive coverage Revenue cost at a fraction of the going rate. Through this initiative, your board could be covered for between $400 and $1,000. Independently $ 0 - $100,000 $400 some BIAs have paid between $1,100 and $2,500 annually for Director’s & Officers Liability Insurance. $100,001 - $300,000 $500

$300,001 - $500,000 $600

$500,001 - $1,000,000 $800

$1,000,001 - $2,000,000 $1,000

20 TABIA DISCOUNTS & SAVINGS PROGRAMS (SAVINGS FOR MEMBER BUSINESSES)

AUTOSHARE Car rental service offers discounted memberships to BIA members TABIA offers a membership rate at half the price with AutoShare, a unique car rental company. AutoShare offers its members Contact: Kevin McLaughlin flexibility and cost savings by providing car rentals on an hourly basis instead of at the standard daily rate. Need to zip across town for a lunch meeting? Need to pick up heavy supplies? Need Tel: 416-340-7888 ext. 24 to pick-up an important client at the airport? With AutoShare this Fax: 416-340-0080 is simple and inexpensive. Call or use their online booking service [email protected] to rent one of their clean and reliable vehicles. www.AutoShare.com/TABIA

DOVE CLEANING offers special pricing on commercial Dry Cleaning needs TABIA members & members of individual BIAs receive special pricing on Uniform, Dust Mat, Linen and Dry Cleaning needs. Contact: John Belknap Dove provides premium dry cleaning services for the retail market as well as commercial laundry and cleaning services. Tel: 416-782-8788 Fax: 416-782-3065 As part of our commitment, Dove will also donate 5% of sales Cell: 416-616-5404 generated by TABIA members back into the Association and its [email protected] communities. www.dovecorp.com

AFFORDABLE GROUP INSURANCE for Small Business Owners TABIA supports small businesses by providing a comprehensive Employee Benefit Package designed specifically for the Self-Employed and Employers with one to five employees - including Dental, Life For additional information, Insurance and Drug Plan - All for as little as $89.65* per month. please contact: Visit the membership section of the TABIA website RWAM Insurance (www.toronto-bia.com/membership) to download Administrators Inc. your copy of the brochure. 49 Industrial Drive, Elmira, Ontario N3B 3B1 Please Note: Tel: (519) 669-1632 * Rates are subject to Provincial Sales Tax * $5.00 per month Standard Administration Fee per group, subject to GST Fax: (519) 669-1923 * Rates effective Jan. 1, 2004 and are reviewed annually www.rwam.com

21 TABIA DISCOUNTS & SAVINGS PROGRAMS (SAVINGS FOR MEMBER BUSINESSES)

PREFERRED RATES on Merchant Visa & MasterCard Through Global Payments Canada Inc. TABIA offers BIA members preferred Merchant Visa & MasterCard rates. For more information or to • No application fee ($100 savings) apply, please contact: • Visa rate – 1.74% Christine Siopkas, Team Leader - Outbound • MasterCard rate – 1.84% (assessment fee 0.054%) Sales - Central Canada • Interac fee – 10¢ per transaction Global Payments Canada GP • Maestro – 10¢ per transaction Tel: 416- 847-4290 • POS Performer - available for purchase, lease or rental Fax: 416- 847-4450 • Verifone 3750 Dial with Internal Pinpad $29 a month (chip Toll free: (800) 361-8170 card enabled) x74596 [email protected] • No charge funding to the bank of your choice ($10 per month savings) Note: Offer is not available to • No minimum monthly processing fee ($240 annual savings). manual merchants.

Note: Offer is not available to manual merchants. Beach BIA Business Cost Comparative Study - Bank Transactions This is a comparative study for just one month of the year, December 2003. This busy month will show the greatest benefit of being a member of the program, but one may also want to pro-rate this over a 12 month period to have a clear indication of the savings.

Bank Fees Current Fee 2003 Fee 2004 Fee Taking everything into Monthly Terminal Rental $ 40.00 $25.95 $26.00 consideration being a part Monthly Processing Fee $ 6.00 $ 0.00 $0.00 of the BIA in December Debit Card Fee per Transaction $ 0.18 $ 0.12 $0.10 VISA Percentage per Transaction 1.90% 1.80% 1.79% would have saved us MC Percentage per Transaction 1.90% 1.80% 1.79% roughly $70.00 in 2003 Hold on Funds 5 days 3-4 days Up to 3 days and $120 in 2004. Even if sales were half Actual December 2003 Transactions of what they were in Sales/ December every month Card Transaction Current Fee 2003 Fee 2004 Fee for the whole year... Debit Card 455 $81.90 $54.60 $45.50 MasterCard $6,378.35 $121.19 $114.81 $114.17 $35 x 12 = $420 in VISA $19,996.52 $379.93 $359.94 $357.94 savings in 2003 Sub-Total $639.05 $578.79 $534.44 Monthly Rental $60 x 12 = $720 in & Processing Fees $46.00 $25.95 $26.00 savings in 2004 Grand Total $629.05 $555.31 $508.44

22 Citi STAPLES easyRewards Business MasterCard

It’s not about F I L E I N F O Docket #: P18827 Client: CITIBANK how much money Job Name: STAPLES SP TABIA Component: ENG RESOURCE GUIDE File Name: P181822 STAPLES SP TABIA NLTR your business AD #: CIT-1827-1A

S I Z E brings in… Trim Size: 5.5”X8.5 Folded Size: Bleed: .125 Type Safety: .25” Fold(s): 1 Output at: 100% Revisions: 0

COLOURS Colours: 1 4 Colour Process: Spot colours: B&W: YES

PERSONNEL

Account Exec: SUE P. Production Mgr: BARRY D Art Director: SYD F. Copywriter: MICHAEL S. Studio Artist: TONY B. Modified: It’s about how much it keeps. In these economic times, it’s even more important to focus on your bottom line. That’s where the Citi™ STAPLES® easyRewards®1 Business MasterCard®2 card can really help. In fact, it can save the average small business hundreds of dollars a year through a combination of rewards earned1, an interest-free financing feature2, and many more ways to save your business money. And the savings start right away with 20 STAPLES easyRewards – FREE3 – a value of $20!

Find out all the ways your business can save money businessownersgetit.com/tabia 1-866-765-8479 Access code S3B Get 20 BONUS STAPLES easyRewards! Apply today!

TM Trademark of Citigroup Inc. ® STAPLES is a registered trademark of Staples, Inc. ®1 Registered trademark of Staples Canada Inc. ®2 Registered trademark of MasterCard International Inc. ®3 Registered trademark of Citigroup Inc. All trademarks used under license. 1 For complete details about all redemption options for STAPLES easyRewards, see the Citi STAPLES easyRewards Business MasterCard Program Rules posted at www.citicards.ca. 2 Under the “no interest with payments feature” interest does not accrue on the amount of a Purchase during the applicable interest free period provided all required minimum and other payments are made on their payment due date. If such payments are not made when due you will lose the benefit of the “no interest with payments feature” and the standard annual interest rate of 19.9% will apply to the unpaid amount of any Purchase. Please refer to the Citibank Business MasterCard Cardmember Agreement for complete details. 3 20 Bonus23 STAPLES easyRewards credited upon your first purchase.

P18827_STAPLES_SP_TABIA_RES_GUIDE_FAr1.indd 1 23/07/09 5:09 PM ECONOMIC DEVELOPMENT COMMUNITY SUPPORT PROJECT

The City of Toronto Economic Development has secured one year of federal funding through Service Canada’s Job Creation Partnership (JCP) program. This initiative “Economic Development Community Support Project” supports business improvement area offices across the city and is currently being renewed for another period running from March 2009 to March 2010 with a maximum placement of up to 44 weeks. The project provides many opportunities for the partners, focusing on the following objectives;

• Asset Audit Process – Audit teams, made up of JCP Participants will plan, administer and complete an Asset Audit for individual BIA’s who have expressed an interest. Where teams are available over the period, they will be contacting and visiting the BIA in order to photograph and document the assets of the BIA, including street furniture, lighting programs, ie solar panels, decorative lighting and planters. As well the teams will be photographing buildings at street level, showing furniture location and adding to the database of photos on file. A completed audit including a database of assets will be available to the BIA for presentation to your Board of Directors and downloading to the BIA computers. The database will also be retained at TABIA offices for future reference. • BIA Office Support – Provide planning and administrative support to BIA’s in implementation of projects and operational needs. Additional human resources (JCP Participant) through the program provides BIA’s with the opportunity to increase productivity, develop resources, and assistance in program/event sustainability which positively impact the economic vitality of main street business areas. Areas of work participants focus on include fundraising, grant/proposal preparation, volunteer recruitment, event planning and organizational strategic planning to name but a few. In general, BIAs can realize benefits in enhanced organizational profile, credibility, branding, increased program effectiveness and operational efficiencies, improved member relations prompting better interaction and participation, community awareness, visibility, accessibility, growth and future planning to ensure sustainability. • Property Tax Research Project – In light of major assessment shifts from two assessment dates and the significant diversity of assessment values across City of Toronto Neighbourhoods, this position will enable TABIA to administer a BIA economic impact analysis using 2004 MPAC data versus current assessment values. • Please check TABIA website for updates to this program @ www.toronto-bia.com

24 ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT

In June, 2005 the new Accessibility For Ontarians With Disabilities Act, 2005 was passed into law.

The purpose of the Act is to improve opportunities for people with disabilities and to enable them to become involved in the identification, removal and prevention of barriers to their full participation in the life of the province.

Meaningful, realistic standards are being developed by members of the disability community, business and sector representatives, and government. The standards development committees have the flexibility to tailor the implementation of accessibility requirements to economic realities.

Standards will be set in both the public and private sectors to address the full range of disabilities, including physical, sensory, mental health, developmental and learning.

Common standards are being developed in customer service, built environment, employment and information and communications. Transportation is an example of a sector-specific standard. Additional sector-specific standards may also be developed.

The standards will be phased in allowing businesses to spread their accessibility investments over 20 years as part of their normal planning and capital investment cycle. The committees may set different standards and timelines for different types and sizes of operations; they will not take a one-size-fits-all approach.

Standards could include: • Accessible pedestrian routes and entrances into buildings. • Lower counter heights at cash registers to accommodate wheelchairs. • Large print menus in restaurants for the visually-impaired. • Staff training in serving customers with learning disabilities.

This new law will have implications for BIA members and TABIA has taken a proactive stance in 2 key areas: • A representative of TABIA sits on the customer service standards committee • In 2006 TABIA partnered with the Ministry of Community and Social Services in a project to increase awareness of accessibility in small business by promoting accessibility best practices within the business community through: - Production of a “How-To Become Accessible” multimedia resource; - Launching a new province-wide competition to promote accessibility best practices within the business community; and, - Sharing concise, targeted information with BIA members and small businesses across the province on the Accessibility for Ontarians with Disabilities Act (AODA) 2005, and on how to become accessible.

Accessibility resources are available on the TABIA website - look for Accessible Mainstreet www.toronto-bia.com

25 COMMERCIAL AREA ADVISORS

AREAS OF RESPONSIBILITY Area Advisors David Hessels 416-392-6837 Henry Byres 416-392-1134 Michael Saunders 416-392-1005 Ron Nash 416-392-1006 Marianne Szczuryk 416-338-5856 Angela Varone 416-338-5860

BIA AREA ADVISOR STREETSCAPE DESIGNERS COUNCILLOR AND CAPITAL PROJECT COORDINATORS

Albion/Islington Marianne Szczuryk Rajashree Kumar Suzan Hall Annex-Dupont David Hessels Rajashree Kumar Gates Ron Nash Rajashree Kumar Adam Vaughan The Beach Henry Byres Jeannette Krabicka Bloor Annex David Hessels Rajashree Kumar Adam Vaughan Bloor by the Park Ron Nash Rajashree Kumar Bloor Street David Hessels Jeannette Krabicka Kyle Rae Bloor West Village Ron Nash Rajashree Kumar Bloorcourt Village Ron Nash Rajashree Kumar & Ron Nash Rajashree Kumar Adam Giambrone Bloor-Yorkville David Hessels Jeannette Krabicka Kyle Rae Chinatown David Hessels Rajashree Kumar Adam Vaughan Church-Wellesley Village David Hessels Jeannette Krabicka Kyle Rae College Promenade Ron Nash Rajashree Kumar Joe Pantalone & Adam Giambrone Corso Italia Marianne Szczuryk Rajashree Kumar Crossroads of the Danforth Michael Saunders Jeannette Krabicka Adrian Heaps Danforth Village Henry Byres Jeannette Krabicka Sandra Bussin & Janet Davis The Danforth Henry Byres Jeannette Krabicka & Dovercourt Village Ron Nash Rajashree Kumar Joe Pantalone & Adam Giambrone Downtown Yonge David Hessels Jeannette Krabicka Kyle Rae & Pam McConnell Dundas Bathurst Ron Nash Rajashree Kumar Joe Pantalone Dundas West Ron Nash Rajashree Kumar Adam Giambrone Eglinton Hill Michael Saunders Jeannette Krabicka Eglinton Way Michael Saunders Jeannette Krabicka & Michael Walker Emery Village Ron Nash Rajashree Kumar Giorgio Mammoliti Fairbank Village Michael Saunders Jeannette Krabicka & Cesar Palacio Forest Hill Village Angela Varone Rajashree Kumar & Michael Walker Henry Byres Jeannette Krabicka Sandra Bussin GreekTown on the Danforth Henry Byres Jeannette Krabicka Paula Fletcher & Case Ootes Harbord Street David Hessels Rajashree Kumar Adam Vaughan Marianne Szczuryk Rajashree Kumar Joe Mihevc Junction Gardens Ron Nash Rajashree Kumar Bill Saundercook & Gord Perks Kennedy Road Henry Byres Jeannette Krabicka Michael Thompson & Norm Kelly 26 COMMERCIAL AREA ADVISORS

BIA AREA ADVISOR STREETSCAPE DESIGNERS COUNCILLOR AND CAPITAL PROJECT COORDINATORS

Kensington Market David Hessels Rajashree Kumar Adam Vaughan Kingsway Marianne Szczuryk Rajashree Kumar Peter Milczyn Korea Town David Hessels Rajashree Kumar Joe Pantalone & Adam Vaughan Lakeshore Village Angela Varone Rajashree Kumar Liberty Village David Hessels Rajashree Kumar Gord Perks & Joe Pantalone Little Italy Ron Nash Rajashree Kumar Joe Pantalone Little Ron Nash Rajashree Kumar Adam Giambrone & Joe Pantalone Long Branch Marianne Szczuryk Rajashree Kumar Mark Grimes by the Lake Marianne Szczuryk Rajashree Kumar Mark Grimes Mimico Village Marianne Szczuryk Rajashree Kumar Mark Grimes Mirvish Village David Hessels Rajashree Kumar Joe Pantalone & Adam Vaughan Marianne Szczuryk Rajashree Kumar Old Cabbagetown Henry Byres Jeannette Krabicka Pam McConnell Michael Saunders Rajashree Kumar Howard Moscoe & Cesar Palacio Historic Queen East Michael Saunders Jeannette Krabicka Pam McConnell & Kyle Rae Henry Byres Jeannette Krabicka Case Ootes Parkdale Village Ron Nash Rajashree Kumar Gord Perks Harbourfront David Hessels Jeannette Krabicka Adam Vaughan & Pam McConnell Queen Street West David Hessels Jeannette Krabicka Adam Vaughan Riverside District Henry Byres Jeannette Krabicka Paula Fletcher Roncesvalles Village Ron Nash Rajashree Kumar Gord Perks Rosedale Main Street Henry Byres Jeannette Krabicka Michael Walker & Kyle Rae Sheppard East Village Henry Byres Jeannette Krabicka Chin Lee Village Marianne Szczuryk Rajashree Kumar Cesar Palacio St. Clair Gardens Marianne Szczuryk Rajashree Kumar Cesar Palacio St. Lawrence Market Neighbourhood David Hessels Jeannette Krabicka Pam McConnell Toronto Entertainment District David Hessels Jeannette Krabicka Pam McConnell & Adam Vaughan Upper Village Michael Saunders Jeannette Krabicka Joe Mihevc Uptown Yonge Henry Byres Jeannette Krabicka Karen Stintz & Cliff Jenkins Village of Islington Marianne Szczuryk Rajashree Kumar Peter Milczyn West Queen West Ron Nash Rajashree Kumar Adam Giambrone & Joe Pantalone Weston Village Marianne Szczuryk Rajashree Kumar Frances Nunziata Wexford Heights Henry Byres Jeannette Krabicka Michael Thompson Wychwood Heights Marianne Szczuryk Rajashree Kumar Joe Mihevc Yonge Lawrence Village Henry Byres Jeannette Krabicka Karen Stintz & Cliff Jenkins York Eglinton Michael Saunders Jeannette Krabicka Howard Moscoe

27 BIA DESCRIPTIONS AND CONTACTS

Albion Islington Square Shalini Srivastava- Manager – 416-743-3267 Albion Islington Square Business Improvement Area is a unique shopping district, showcasing a mix of retail shops, including the highest concentration in Toronto of jewelers that specialize in 22 and 24 karat gold and diamond designer jewelery. The area also boasts a wide range of clothing and textile shops, featuring traditional, casual and exquisite hand-embroidered apparel, salons, skin care and laser centres, food specialty shops, medical services, pharmacies, lawyers, accountants, mortgage specialists, and travel agencies. From Tandoor Oven to Wok to Skillet, Albion Islington Square offers a pick of restaurants from South Asia, the and around the globe, all offering up sumptuous delicacies. Location: This vibrant commercial area along Albion Road from Lund Avenue to west of John Grubb Court; north of Calstock Drive to Albion West Plaza and Islington Avenue north of Sandhill Drive to the Bell Canada building; north of Multi Service Centre grounds to south of Wardlaw Crescent. www.albionislingtonsquare.com

Annex Dupont Please visit that TABIA website for contact information Certified in 2009, -Dupont BIA is one of the newest BIAs and runs across Dupont Street, from to just west of Walmer Road. Located at the northern edge of the Annex neighbourhood and just south of , the BIA consists of an interesting mix of specialty stores, restaurants, professional services, a drug store, and an LCBO.

Baby Point Gates Please visit that TABIA website for contact information One of the newest BIAs, established in 2009, Baby Point Gates is a historic area of Toronto running from Jane Street across Annette Street to Runnymede Road and down Jane Street from Hanley Street in the north to just south of Humberview Ave. Catering to local needs such as coffee shops, restaurants, florists, a sporting goods store and a photo studio. There are also a number of professional services that attract clients from both the local trade area and within the GTA.

The Beach Ms. Deborah Etsten - Executive Director – 416-693-2242 Visit The Beach, Toronto’s favourite lakeside community … sandy beaches, the long winding Boardwalk, beautiful parks and the natural beauty of the Beach have always drawn people to this east-end community. Our small-town friendly Main Street with its eclectic and vibrant shops, services and restaurants − have kept The Beach popular, year after year. With more than 350 shops, eateries, and services, it’s all here. Enjoy sidewalk cafes and fine restaurants, one-of-a-kind jewelry, artistic creations, gifts and fashion for the young-at-heart, kids and even pups. Just hop on the Queen Street East streetcar to get to The Beach! www.BeachBIA.com 28 BIA DESCRIPTIONS AND CONTACTS

Bloor Annex Ms. Janice McHugh - Coordinator – 647- 999-7633 The Annex neighborhood is located on Bloor Street between Bathurst and Madison in Toronto’s west end. It is home to some of the best restaurants in the city. Italian, Greek, Middle Eastern and Asian food all can be found easily along Bloor Street. Some of Toronto’s most popular pub’s are also found in the Annex. The summer is a great time to visit the Annex to check out the funky shops and have dinner on a patio. www.bloorannexbia.com

Bloor by the Park Ms. Corrine Humphreys - Coordinator – 647-892-8750 Nestled along Bloor Street West just east of picturesque High Park between Keele and Roncesvalles, Bloor by the Park most closely mirrors Toronto’s diverse mix of cultures. Established as a BIA in 1987, this district is currently well known for its many award-winning restaurants, featuring foods and beverages from the Orient, Mexico, Italy, , Greece and elsewhere. Its distinctive combination of shops, services and sidewalk pubs also makes a stroll through the area well worth while. Bloor West Village Ms. Paula McInerney - Chair – 416-767-9992 Since 1970 when the Bloor West Village BIA was established as Canada’s first BIA, it has steadily maintained its reputation as one of Toronto’s most successful BIAs. Today Bloor West Village is widely recognized as one of Toronto’s most popular shopping districts. Along with a good mix of retail shops, professional offices and service establishments, it also boasts a concentration of distinctive bakeries, delicatessens and restaurants, several of which offer a tempting array of European specialties. www.bloorwestvillage.ca

Bloor Yorkville Ms. Briar de Lange - General Manager – 416-928-3553 ext. 25 The neighbourhood is home to the award winning Village of Yorkville Park, the , The Gardiner Museum of Ceramic Art, designer boutiques, spas, restaurants, plush hotels and world class galleries - over 700 in all! Stroll our quaint laneways and unique side streets to experience the ultimate fusion of historic charm and modern seduction. Tune into jazz at a cafe, meet a friend for brunch or shop for the seasons most sought after fashions. Whatever your pleasure, whatever your whim, let us transport you to a world like no other - the incomparable Bloor-Yorkville. www.bloor-yorkville.com

Bloorcourt Village Mr. Lance Lehman - Chair – 416-534-3555 Located along Bloor Street West, from Montrose Avenue to Dufferin, Bloorcourt Village, which became a BIA in 1979, is well known for its great variety of shops and services’, catering to all tastes and ages. The Annual “Sidewalk Sale and Music Festival” will take place in June, featuring live entertainment, a fashion show, and international cuisine tasting. The ethnic mix includes Portuguese, Italian, Greek, Japanese, Korean, Ukrainian, and Jamaican to name just a few. A well-known shopper attraction is the Long & McQuade Musical Instruments store, a strong supporter of the musical arts community.

29 BIA DESCRIPTIONS AND CONTACTS

Bloordale Village Mr. Spiro Koumoudorous - Chair – 416-259-1601 Here is a shining example of how people working together in a common cause can make a real difference. An infectious spirit of revitalization and renewal is much in evidence along Bloor Street West between Dufferin and Lansdowne these days, as community leaders, merchants and residents have joined together in an ambitious program to make their neighbourhood a better place in which to live, work, shop and visit. Bloordale Village, founded in 1976, is playing a major role in this endeavour. Restaurants and bicycle shops predominate in this area.

Cabbagetown Mr. Doug Fisher - Coordinator – 416-921-0857 Standing in the heart of Cabbagetown is like standing at the centre of Canada. For within eyesight you will find a microcosm of everything that defines the country from our history to the multiplicity of sounds and sights. You feel like you’re part of a neighbourhood and not just a tourist who has wandered into a prefabed “tourist experience.” Come see why Cabbagetown is known as “a small town in the heart of a big city.” www.oldcabbagetown.com

Chinatown Mr. Stephen Chan - Chair – 416-979-3988 Chinatown is a vibrant neighbourhood in the centre of Toronto’s downtown. Home to ethnic Chinese immigrants from Hong Kong, China, Taiwan, Vietnam and elsewhere, the intersection of Dundas and Spadina is the focal point of this dynamic community. Chinatown offers a wealth of oriental shops and a vast selection of authentic Chinese restaurants featuring such delicacies as dim sum. The sidewalks of Chinatown, in particular on weekends, are crammed with fruit stalls, vendors, and thousands of people from all backgrounds eager to shop, eat, and socialize. Visitors to Chinatown will also find a diverse range of shops offering baked goods, herbal medicines, books, videos, household items, and Chinese arts and crafts. Street signs in the area are written in both English and Chinese, and there are two large shopping malls that cater to the ethnic Chinese - the Dragon City and the Chinatown Centre complex. www.chinatownbia.com

Church-Wellesley Village Mr. David Wootton- Coordinator – 416-393-6363 The Church Wellesley Village is one of Canada’s most vibrant communities and became formally recognized as a BIA in 2002. The shops, restaurants, bars, and other businesses of the Village are known for their friendly, helpful, and entertaining atmosphere. Throughout the year we are home to many exciting events including Pride Week in July, the Church Street Fetish Fair in mid August, Writing Outside the Margins: The Queer Literary Festival later in August, Nuit Blanche Nightless City the beginning of October and of course Halloweek. And, don’t forget to join us for the Cavalcade of Lights in the Village throughout the Village and Cawthra Park from November to January. www.churchwellesleyvillage.ca

30 BIA DESCRIPTIONS AND CONTACTS

College Promenade Mr. Mike Sinopoli - Chair – 416-533-7294 Welcome to College Promenade - wine, dine and shop on one of Toronto’s most colourful streets. We offer you a wide variety of premier restaurants, shops and services. You can hit the treadmill, shop for fabulous clothes, get your hair done at the salon or barbershop, do yoga, play some pool, and so much more. Best of all, you can enjoy the vivid nightlife that has become famous for, with great restaurants offering cuisine that ranges from cool brunch fare to the most refined and acclaimed dishes in the city. College Promenade is home to a diverse community of families, young professionals and students.

Corso Italia Mr. Jeff Gillan - Executive Director – 647-223-9064 The Corso Italia strip is one of the liveliest parts of St. Clair Avenue located just minutes away from downtown. Corso Italia stretches along St. Clair Avenue West from just east of Dufferin to just beyond Lansdowne. Corso Italia is known for its fashionable shops offering an impressive selection of European-styled high- fashion merchandise. Top-of-the-line fashion shops draw crowds, as do a multitude of cafes, restaurants, trendy gelaterias and cappuccino houses offering the flavors of various Italian Regions making it the place to go when you’re in the mood for something with an Italian flavour. www.torontocorsoitalia.com

Crossroads of the Danforth Mr. Dan Glazier – Chair – 416-691-3300 Crossroads of the Danforth BIA was established in 2008. The BIA has been formed on the Danforth between Victoria Park and Scotia Avenue.

Danforth Mosaic Mrs. Cynthia Speranza - Coordinator - 416-849-6688 Danforth Mosaic BIA, established in 2008, is one of the newest and longest BIA’s in Toronto covering an area of 2.9 km in the heart of the city. We stretch along the Danforth from Westlake Avenue on the east to Jones Avenue on the west, giving residents and visitors a choice of more than 400 shops and services to browse. Our community is rich in diversity, which is the reason we proudly brand ourselves a “mosaic” of many cultures. Celebrating various ethnicities in the Danforth Mosaic BIA makes the choice of local restaurants, shops, services, and nightlife a treat for all. We are very pleased with the wide array of family owned shops and services that reside in our BIA, as they add a personal touch to the service provided to each welcomed visitor to the Heart of the Danforth. In 2009, visitors to the Danforth Mosaic BIA can look forward to seeing a stretch of the Danforth filled with colourful flowers, bright vibrant street banners, and exciting family friendly events such as Jazz in the Park, our Pumpkin Festival, the June Family Fun Festival, and more. Discover something new... take a walk through the Danforth Mosaic BIA. www.danforthmosaicbia.com

31 BIA DESCRIPTIONS AND CONTACTS

The Danforth Sonia Tavares - Executive Assistant - 416-429-4479 It all starts here! Located on “the Danforth” just east of the and extending north and south on Broadview Avenue, the Danforth features a host of culturally diverse shopping, eating and live entertainment facilities. The Music Hall attracts audiences from all over while local residents flock to the Carrot Common, a trendy neighbourhood mews filled with a unique mix of boutiques specializing in organic and alternative health products and services. The 250+ destination shops, restaurants, pubs and cafes that characterize this Riverdale community will make you feel welcome and just one visit will convince you to come back again and again. www.thedanforth.ca

Danforth Village Mr. Steve Minos - Chair – 416-694-1963 Created in mid-2006, Danforth Village extends from to two blocks west of Main Street. It includes the renovated Shoppers World - a 342,500 SF open mall , a brand new Canadian Tire store - both with free parking - Main Square - with over 1000 units and expanding - and at its west end - a renovated Sobey’s foodstore. Danforth Village serves a market area of close to 100,000 households within a short drive. Of these households 3000 - 4000 live within a 5 minute walk of Danforth Village. Initiatives to improve the business environment for all stores and their customers have been planned. In 2007 a streetscape program will be started. Banners have been designed and existing treepots and rolled rim pots will be planted with flowers. Posts and arms with hanging baskets will be installed in time for 2007/8 winter decoration and summer planting in 2008. Ways to improve traffic service levels and parking on and off - street for the more than 280 smaller street front stores and offices in Danforth Village, are being developed.

Dovercourt Village Ms. Margarette Raposo - Chair – 416-878-0444 Small but energetic and community-conscious, Dovercourt Village began in 1985 and extends along Dovercourt Road north and south from Hallam Street as well as east and west along Hallam. It boasts a concentration of small shops offering a variety of items, from taste-tempting baked goods to fashionable apparel.

Downtown Yonge Mr. James Robinson - Executive Director – 416-597-0255 , famous as the longest street in the world and boasting some of the highest foot traffic in the city, runs through the core of the Downtown Yonge BIA. The area is bound on the south by Richmond Street, on the north by Grosvenor and Alexander Streets, on the west by , and on the east by parts of Victoria, Bond and Church Streets. Serviced by three subway stations and offering ample parking, Downtown Yonge has 6 major hotels (including the largest hotel in Canada), is dense with retail and office establishments including the , Atrium on Bay, and Toronto Life Square, is teeming with restaurants and public spaces including Yonge-Dundas Square, and is home to the Canon Theatre, Elgin & Winter Garden Theatre Centre, , several historic buildings and unique parkettes.

32 BIA DESCRIPTIONS AND CONTACTS

The Downtown Yonge B.I.A. works with the City of Toronto and other partners on initiatives in the strategic areas of safe streets, clean streets, streetscape improvements, marketing, research, member services, and advocacy. Come experience the excitement that is Downtown Yonge! www.downtownyonge.com

Dundas Bathurst Renato Silva - Chair – 416-603-7878 The Dundas-Bathurst BIA, established in 2007, stretches along West, between Bathurst Street and Grace Street.

Dundas West Ms. Sylvia Fernandez - Chair – 416-534-7567 Newly formed in 2006 The Dundas West BIA is situated along Dundas Street West in the former Village of Brockton. It covers the area from the CNR tracks just west of to Rusholme Road to the east and consists primarily of small businesses. The BIA, formed in 2006, was driven by a very dedicated and active steering committee consisting of retailers, artists, designers and a landscape architect. This group quickly initiated area improvements, the most notable being a revitalization of the Dundas-St. Clarens Parkette. Plans are underway for streetscape improvements to develop the area into a more competitive and vital business area in a way that acknowledges the historic Village of Brockton and the more recent contribution of the Portuguese community. www.dundaswestbia.ca

Eglinton Hill Mr. Steve Tasses - Chair – 416-652-0941 The Eglinton Hill BIA was created in 1997 and is located along a charming stretch of West on a hill between Kane Avenue and Bicknell Avenue. Its four blocks are situated in the middle of the city at the crossroads of two major arterial streets – and Eglinton Avenue West. The BIA is composed of an eclectic mix of shops and services reflecting the diverse heritage of the city.

The Eglinton Way Anna Louise Richardson – Coordinator - 416-481-0892 The Eglinton Way is a nine-block stretch located at the north end of Toronto’s exclusive Forest Hill neighbourhood, just a few blocks away from Yonge Street along Eglinton Avenue West between Oriole Parkway and Chaplin Crescent. Enhanced by glorious seasonal planters and hanging baskets, our pedestrian-friendly thoroughfare is a wonderful collection of boutiques, cafes, salons, fitness, health and wellness practitioners and professional services that will meet your every need whether buying for home or heart, pet or pal. Considered one of Toronto’s most fashionable shopping districts it is the perfect place to shop, eat, stroll or pamper yourself. The Eglinton Way - “The Way to spend a perfect day!” www.theeglintonway.com

33 BIA DESCRIPTIONS AND CONTACTS

Emery Village Ms. Sandra Farina - Executive Director – 416-744-7242 Emery Village is named for the historic settlement, which developed near what is now West and . The Emery Village BIA is bounded by a residential community to the west, Highway 400 to the east, to the north and Wilson Avenue to the south. Land-uses include retail strip malls at the intersection of Finch and Weston and industrial/commercial uses to the north and south. Created in 2003, Emery Village is home to 2300 businesses, employing over 25,000 full and part- time employees and is the largest BIA in Toronto. www.emeryvillagebia.ca

Fairbank Village Enzo Torrone - Chair - 416-782-0793 Fairbank Village BIA extends from Dufferin St. to Chamberlain Ave. along Eglinton Ave. and includes the west side of Dufferin St. from Hunter Ave. north to Schell Ave. This is a great area with many shops and services to take care of your many growing needs. It is easily accessed by major routes such as , Hwy 401, and the Allen Expressway. Whether its business or pleasure stop in at Fairbank Village and have a great day.

Forest Hill Village Ms. Lorna Ekblad – Coordinator - 416- 488-4819 Two blocks north of St. Clair Avenue on Spadina Road sits a quaint urban oasis known as Forest Hill Village. Our picturesque village of over 60 unique merchants is the perfect destination for afternoon brunches, coffee breaks, high-end shopping, yoga and aerobics classes, and day-spa getaways. Just a short walk from St. Clair West Station, Forest Hill Village is surrounded by some of the most stunning homes and landmark institutions in Toronto, including Casa Loma, Spadina House, Bishop Strachan School, St. Michael’s College School and Upper Canada College. It is a regular retreat for local celebrities, top athletes, business movers and shakers, and anyone else in need of some laid-back luxury. www.foresthillvillagebia.com

Gerrard India Bazaar Mr. Subbu Chitaluri - Manager – 416-465-8513 You don’t have to be East Indian to enjoy the attractions of this lively enclave, located along between Coxwell and Greenwood, a BIA since 1982. Traditional East Indian hospitality abounds here, along with an abundance of exotic delights. Colourful saris, exquisite fabrics, mouth-watering regional delicacies and delightful dining, dazzling jewelery, traditional musical instruments, audio and video entertainment and state-of-the-art electronics equipment; all await you at the Gerrard India Bazaar. www.gerrardindiabazaar.com

34 BIA DESCRIPTIONS AND CONTACTS

GreekTown on the Danforth Ms. Faiza Ansari - Senior Manager, Operations 416-469-5634 As one of Toronto’s most vibrant and cosmopolitan neighbourhoods, GreekTown on the Danforth offers something for everyone whether it’s dining, shopping, strolling, patios or people watching. Our clean and safe community is a night owl’s dream (especially during the summer months) with many restaurants, clubs and cafés staying open until the wee hours of the morning. GreekTown’s signature event is the annual Krinos Taste of the Danforth, a massive weekend-long street party that draws more than one million visitors to our district each August. www.greektowntoronto.com

Harbord Street Mr. Neil Wright - Chair – 416-961-1698 ext 35 “Something for everyone” characterizes this pleasant retreat near the heart of the busy city and the corridors of the . Here you’ll find a number of specialty shops and bookstores, arts and crafts galleries, a hair and skin studio for men and women, music stores, a famous bakery and calandrina plus a taste-tempting variety of fine dining and casual eating places.

Hillcrest Village Victor Capella - Chair – 416-654-3552 An area along St. Clair Avenue from Christie Street west to Winona Drive where shoppers can enjoy a wide range of services, with clothing stores galore, beauty salons, travel agencies, quality restaurants and fast food outlets. It is perhaps most recognized for the interesting selection of restaurants and live music venues which have opened in the last few years, providing tastes and sounds for every appetite. www.hillcrestvillage-bia.com

Historic Queen Street Ms. Leila Boujnane - Chair – 416-860-0330 x 22 Come and explore Historic Queen Street. You will discover a fascinating part of the City that is well known for its many historic sites such as the Metropolitan United Church, Dominion Square, the Queen Richmond Centre and St. Paul’s Basilica which are wonderful examples of 19th century architecture. This vibrant, multicultural area contains a wide range of boutiques and restaurants capable of satisfying the most discerning palate. Or visit the Dominion Hotel, one of the oldest remaining hotels in the City, and enjoy both its rich history and the hottest jazz in the downtown core. Located between Victoria Street and River Street, Old Queen Street East, is a great place to live, work and play - we have the corner on history!

35 BIA DESCRIPTIONS AND CONTACTS

The Junction Ms. Anna-Louise Richardson- Executive Director - 416- 767-9068 is a great neighborhood for shopping, dining and getting all of your needs taken care of. No longer mainly a destination shopping area The Junction has developed into a great place to browse, to eat and to get healthy in! The Junction is a fine place to shop for home décor, antiques, art and books among other simple pleasures and basic needs. We now offer a variety of organic food stores and a newly renovated and expanded No-Frills. All the great services are still here including many alternative health services. With a great mix of family run organic Cafes, Diners, Bars, Lounges and fine dining establishments the Junction has a refreshing lack of corporate Brands. The Junction BIA hosts many festivals, from the famous Arts Festival the second weekend of September to the Contact photography event in May. Events include Earth Hour candle light walks, Summer Sales, Halloween and Christmas. Easily accessible by TTC (Dundas Street West, Keele stations) and with plenty of parking we are located on Dundas Street West, from Indian Grove to Quebec Avenue. Come see us where the rails meet! www.junctionbia.ca Kennedy Road Hope Fridal - Coordinator - 416-759-6753 The Kennedy Road BIA was formally established in 1980. A popular local and regional shopping district, the Kennedy Road BIA consists of a wide range of large-format retail outlets, specialty shops, restaurants and entertainment uses. You will find everything you need to furnish your home; from carpets, flooring, furniture, accessories and more. Enjoying both excellent vehicular and public transit access, Kennedy Road is truly a one-stop shopping destination with everything from tropical fish to house wares, car stereos to water sports, and off-track wagering to the latest movies. www.kennedybia.ca Please visit that TABIA website for contact information As one of the newest BIAs, certified by the City of Toronto in 2009, Kensington Market has been an important tourist destination for many years. Kensington Market BIA runs north and south along Augusta Ave from College Street south almost to Dundas Street West and East and West from Bathurst Street to the western boundaries of Chinatown BIA. The BIA includes all of Leonard Ave., and Bellevue Ave from just south of Wales Ave to just north of Nassau Street. Above Nassau Street the western boundary is the lane west of Augusta Ave. Kingsway Ms. Franca Panacci - Coordinator – 416-239-8243 The Kingsway shopping district offers an excellent mix of small specialty shops, fabulous restaurants, a sprinkling of pubs as well as professional and medical services. You will be pleasantly surprised by the ambiance created by unique centre medians, distinct Kingsway flags and banners, beautiful wrought iron park benches, coach lanterns and graceful flower gardens. Be sure to plan a visit to this wonderful neighbourhood and why not try to make it for the Taste of the Kingsway Festival, a festival of cuisine and a whole lot more, which takes place every year during the second weekend in September. www.thekingswaytoronto.ca

36 BIA DESCRIPTIONS AND CONTACTS

Korea Town Mr. Min Ho Lee - Coordinator - 647-272-0604 Korea Town is the perfect place to taste Korean culture and food. Centered along Bloor Street West between Christie and Bathurst Streets, Korea Town offers a wide range of Korean restaurants, high-end- fashion Korean boutiques, herbalists, acupuncturists and many other unique services and shops filled with made-in-Korea merchandise. Try Korean BBQ, pork-bone soup, and a variety of vegetarian dishes; they are delicious, spicy and healthy foods. Enjoy a night at no-rae-bang (karaoke room) where you and your friends can sing in an individual room without the fear of a big crowd. Our signature event is the Dano Festival held the first weekend in June at Park and includes Korean martial art demonstrations, traditional music and dance.

Lakeshore Village Mr. John Scheffer - Chair – 416-255-9982 The Lakeshore Village BIA was recently expanded and now runs along Lakeshore Blvd. from Twelfth Street to the west and Dwight Avenue to the east. In 1982 the BIA implemented a streetscape improvement plan that included the installation of decorative lamp posts, planters and over 100 trees. This infrastructure is in place today and has been paid for and maintained by the local merchants. There are over one hundred and fifty businesses in the Lakeshore Village BIA with an excellent assortment of restaurants, shops and services that cater to the local community. www.thelakeshore.ca

Liberty Village Ms. Lynn Clay - Executive Director – 416-516-1723 As a unique employment BIA, the Liberty Village BIA represents the 7,000 employees of the 500 high tech, arts, design, entertainment and media businesses that operate out of renovated industrial buildings. Located at King St West and Dufferin streets, the LVBIA champions and nurtures this vibrant community through creative projects and activities. The annual Give Me Liberty Afterwork Party takes place in June giving the people who work, live and play in Liberty Village an opportunity to meet their neighbours. BENCHmark transforms old park benches into permanent works of public art. Many famous restaurateurs along with new retail are now calling Liberty Village home. The area is changing from desolate to desirable and the changes keep happening. www.lvbia.com

Little Italy Ms. Grace Russo - Coordinator – 647-830-6860 Its name is a tribute to the history of this great neighbourhood, which was once Italian to the core. Today Little Italy, established in 1985, is also home to South American, Portuguese, and Asian newcomers adding a diverse multicultural mosaic to this eclectic neighbourhood, which runs along College Street from Euclid Avenue west to Shaw Street. The area has become one of Toronto’s hottest nightspots with it’s fantastic choice of restaurants, coffee shops and lounges. Unique clothing and specialty stores, may with an Italian twist, complete the mix.

37 BIA KEY MAP: 71 BUSINESS IMPROVEMENT AREAS

01 Albion Islington Square 13 Church-Wellesley Village 25 Fairbank Village 02 Annex Dupont 14 College Promenade 26 Forest Hill Village 03 Baby Point Gates 15 Corso Italia 27 Gerrard India Bazaar 04 Bloor Annex 16 Crossroads of the Danforth 28 GreekTown on the Danforth 05 Bloor by the Park 17 Danforth Mosaic 29 Harbord Street 06 Bloor Street 18 Danforth Village 30 Hillcrest Village 07 Bloor West Village 19 Dovercourt Village 31 Historic Queen East 08 Bloorcourt Village 20 Downtown Yonge 32 Junction Gardens 09 Bloordale Village 21 Dundas-Bathurst 33 Kennedy Road 10 Bloor-Yorkville 22 Dundas West 34 Kensington Market 11 Cabbagetown 23 Eglinton Hill 35 Korea Town 12 Chinatown 24 Emery Village 36 Lakeshore

38 BIA KEY MAP: 71 BUSINESS IMPROVEMENT AREAS Survey and Mapping Services

37 Liberty Village 49 Queen Street West 60 The Kingsway 38 Little Italy 50 Regal Heights Village 61 The Waterfront 39 Little Portugal 51 Riverside 62 Toronto Entertainment District 40 Long Branch 52 Roncesvalles Village 63 Upper Village 41 Mimico by the Lake 53 Rosedale Main Street 64 Uptown Yonge 42 Mimico Village 54 Sheppard East Village 65 Village of Islington 43 Mirvish Village 55 St. Clair Gardens 66 West Queen West 44 Mount Dennis 56 St. Lawrence Market 6 7 Weston Village 45 Mount Pleasant Neighbourhood 68 Wexford Heights 46 Oakwood Village 57 The Beach 69 Wychwood Heights 47 Pape Village 58 The Danforth 70 Yonge Lawrence Village 48 Parkdale Village 59 The Eglinton Way 71 York Eglinton

39 BIA DESCRIPTIONS AND CONTACTS

Little Portugal Mr. Armindo Silva – Chair – 416- 531-4674 Established in 2007, the Little Portugal BIA is represented by properties on Dundas Street West, between Rusholme Road and Roxton Road.

Long Branch Mr. Dietmar Lein - Chair – 416-259-9639 Long Branch is located on Lakeshore Boulevard West and runs from Long Branch Avenue in the West to Twenty Second Street in the East. Within Long Branch you will find a multitude of restaurants, retail shops, and parks, all within walking distance of each other. Special events include the Christmas Parade held on the first Saturday in December. The BIA is also a member of the Joint Lakeshore BIA committee that produces and distributes a quarterly local newspaper to keep the community informed and connected. www.longbranchvillage.com

Mimico by the Lake Mr. Richard Chase - Chair - 416-568-8127 The Mimico By the Lake BIA established in 1985 is situated on Lakeshore Blvd., between Allen Avenue and Alexander Street and is steps from the new Mimico Linear Park and . Its mandate is to work with businesses to improve the area, attract residents to shop and to organize events that create and cultivate a community spirit. The BIA and local community organizations have started an annual tree lighting tradition on the Lakeshore. The BIA is also a member of the Joint Lakeshore BIA committee that produces and distributes a quarterly local newspaper to keep the community informed and connected. As part of the BIA capital improvement plan for the area, the BIA installed a new type of lighting as part of a multi-phased improvement program

Mimico Village Mr. William Kassel - Chair – 416-251-1126 The Mimico Village BIA has been involved in a variety of streetscape initiatives and community events. Located on between Newcastle and Evans Avenue, this quaint neighbourhood of shops and services caters to the local community and surrounding neighborhoods. Each spring the BIA and local community organizations come together for the annual Tulip Festival held on the last Tuesday in May. This event is centered on the unveiling of our annual 4 foot tall tulips which are painted annually by various community groups and school children in the area. The event also includes music, entertainment, food, and activities for all to enjoy.

40 BIA DESCRIPTIONS AND CONTACTS

Mirvish Village Mirvish Village – Mr. Russell Lazar – Chair - 416-537-2111 For 40 years, an enclave of art, culture and cuisine, Mirvish Village offers an out-of-the ordinary shopping and dining experience. Featured are specialty bookstores, vintage shops, art galleries, contemporary fashion and many restaurants with patios on a quiet tree-lined street. This BIA was named in recognition of Toronto’s retail show biz entrepreneur Honest Ed Mirvish and is conveniently located on the subway line nestled between the Annex BIA & Korea Town BIA. Mirvish Village is anchored by Honest Ed’s, the landmark discount department store whose walls are lined with 40 years of Toronto’s theatrical history. In conjunction with Kensington Market and Baldwin Village, the MVBIA hosts Pedestrian Sunday events (car-free) throughout the summer along Markham Street featuring food, including an organic farmers’ market, live music and performance. www.mirvishvillagebia.com

Mount Dennis Ms. Siobhan Delaney - Coordinator – 416-903-4647 The Mount Dennis BIA was established in 1974, and is located along Weston Road, between Eglinton Avenue West and Ray Avenue. The area is made up of eclectic shops, fast food stores and services with plenty of parking. Mount Dennis is easily accessible via public transportation; it is located just west of and Eglinton and is close to the 401.

Mount Pleasant Please visit the TABIA website for contact information Established in 2008, The Mount Pleasant BIA fronts from Davisville Avenue on the west and 501 Mount Pleasant Road on the east, north to an area just north of Eglinton Avenue East.

Oakwood Village Please visit the TABIA website for contact information Established in 2008, The Oakwood Village BIA fronts Oakwood Avenue from an area just south of Earlsdale Avenue north to Bude Street

Pape Village Ms. Faiza Ansari - Executive Director – [email protected] Established in 1986, the Pape Village BIA is a multi-cultural, pedestrian-friendly shopping district that is quaint yet vibrant at the same time. Our BIA covers a six block stretch from Mortimer Avenue to just north of Gamble in what used to be known as historic Todmorden. A stroll along Pape Avenue will find you tempted by some of the best bakeries, European delicatessens and Pilipino food markets in Toronto. Our annual Street Festival and Sidewalk Sale held in early June has grown into a popular celebration of children’s activities, shopping, food and music. Ample and inexpensive street parking makes shopping in Pape Village a pleasure!

41 BIA DESCRIPTIONS AND CONTACTS

Parkdale Village Ms. Heather Douglas - Coordinator - 416- 536-6918 Parkdale Village is a vibrant commercial strip on Queen Street West from to . It’s a multicultural destination due to the unique restaurants that represent this diverse community. It’s a historical destination because of the many architecturally significant buildings and a cluster of over 15 antique stores are located at the western entrance of Roncesvalles and Queen. It’s an artistic destination because Parkdale has been a long standing neighbourhood-of-choice for artists, attracted to the area’s inclusive nature, its diversity, interesting architecture and urban edge. Finally, it’s a hip destination attracting the creative crowd who frequent the many cafes and shops for the one of a kind unique home decor, gifts and art finds in Parkdale Village. www.parkdalevillagebia.com

Queen Street West Coordinator 416-384-2946 Established in 2008, the Queen Street West BIA encompasses the area along Queen Street West from Simcoe Street to Bathurst Street. Located just south of the Ontario College of Art and Design and the , Queen Street West between Simcoe and Bathurst is the neighbourhood that nurtured young artists for decades. Known for its mixture of fashion shops, galleries and indie music bars, the eastern part of Queen Street West has become a major shopping district while the western half retains its unconventional roots. During the daytime, shopping rules, with hordes of youths - and the young at heart. Embracing the latest in fashion and technology, Queen Street West mixes culture and merchandising together in one dynamic environment. At night Queen Street West is a place where downtown sophisticates meet tourists and other Torontonians at an array of restaurants, live music venues and bars.

Regal Heights Village Ms. Barbara Snow - Coordinator – 416-652-1044 Situated on St. Clair Avenue West between Dufferin and Oakwood, Regal Heights Village BIA is centred on the headwaters of , with the neighbourhood of Regal Heights to the south and the historic St Clare Church and Oakwood Collegiate at either end. The main street, with its iconic streetcars, boasts a number of unique shops and restaurants as well as a renowned ballet school and an innovative neighbourhood gallery. With interesting turn-of-the-century architecture, it has also been the location for a number of film productions. It is a place unlike any other, a place with real character and a strong sense of community. Drop by for a visit. www.stclairwest-bia.com

42 BIA DESCRIPTIONS AND CONTACTS

Riverside District Ms. Elizabeth Andrew - Coordinator – 416-466-8167 Located along Queen Street East, east of the Don Valley Parkway and just minutes from the downtown core Riverside District is easily accessible by streetcar. On-street parking is available with a Green P parking lot situated just north of Queen Street on Broadview Avenue and Public Parking lot located along Queen Street @ Saulter. With the support and encouragement of the active local business community, many restorations, revitalization and beautification projects have occurred over the last few years, attracting creative industries such as art, film, and design in and around the business area. Its commitment to art and design is evident by the mural depicting a flowing river and the life it supports, to the public art installations by Eldon Garnet, and its annual signature event, the Riverdale Art Walk, which takes place the first weekend in June and showcases the work of local artists. Also, our new event “Take a Walk on the Riverside” held the third weekend of October. Riverside District offers a wealth of diversity in its businesses and welcomes everyone to shop, dine and explore Toronto’s Historic East End. www.riversidedistrictbia.com

Roncesvalles Village Mr. Keith Denning Coordinator - 416- 537-2701 You’ll find an enduring Old World atmosphere much in evidence in Roncesvalles Village, with a decidedly Polish accent. Tree-lined streets, the tantalizing aroma of fresh-baked goods and traditional smokehouses as well as trendy fashion shops are just a few of the attractions that keep former residents of the neighbourhood and so many others coming back again and again to visit, to shop, to browse or simply to catch up on what’s happening. Originally the district included two BIAs established in 1986 and amalgamated in 1991. www.roncesvallesvillage.ca

Rosedale Main Street Ms. Kathryn Robson – Coordinator – 647-668-5284 Created in 2000, Rosedale Main Street is one of the City’s newly designated BIA’s. The area comprises Yonge Street from Woodlawn Avenue (north) to Crescent Road (south) and has a wide variety of merchant and service members from high-end antique and decor stores to wonderful neighbourhood restaurants, to gourmet shops, to beauty and hairdressing salons, to travel specialists to the newly restored and renovated historic Railway Station, centre piece of the community. Rosedale Main Street is a vibrant, active neighbourhood with numerous sidewalk cafes, bustling markets and a feeling of a village in the City. A great place to visit anytime of the year. www.rosedalemainstreet.com

43 BIA DESCRIPTIONS AND CONTACTS

Sheppard East Village Mr. Ernie McCullough – Executive Director- 416- 292-0206 The Sheppard East Village BIA was formed in early 2007, to market businesses on and near - between Midland Avenue and Markham Road. This commercial area includes part of Agincourt and offers a selection of restaurants and retailers that have existed for many years - with several small shopping malls, Toronto’s largest Canadian Tire, five modern automobile dealerships, seven banks and a variety of other businesses. A cross-section of ethnic groups are represented, with many Chinese shops in our west end, while other area businesses offer food and goods from Europe, the Philippines, Caribbean, Middle East and South Asia. A range of plans have been completed and are now being implemented, to make more people aware of the many appealing features of this area in the northeast part of the City of Toronto. Sheppard East Village is close to Highway 401 and is well served by buses, on five major streets, that link us to the subways. www.sheppardeastvillagebia.com

St. Clair Gardens Mr. Don Panos - Chair – 416-652-7224 The St. Clair Gardens BIA is located on St. Clair Avenue West, from Caledonia Rd to just west of Old Weston Rd. This developing BIA is recognized for promoting the international flavour it brings to the neighbourhood. One of the primary goals of the BIA is to work together with our merchants and property owners. In addition we also work very closely with the local residents, the community police liaison committee and our local City Councillor on community safety initiatives. Since its creation in 1985, the BIA has worked on a variety of beautification projects, local park improvements and special events in an effort to bring the community together to celebrate St. Clair and the wonderful services, shops and people. Each September we host a CornFest in the local park, St. Clair Gardens Parkette. There is a neighborhood barbecue, activities, clowns, entertainment and much more. In December we participate in the Cavalcade of Lights. Our LED display consists of a beautifully decorated live Christmas tree with a signature 5 metre high snowman covered in lights along with a family of deer and presents all waiting under the tree. We host a lighting ceremony, with hot chocolate, Christmas carols, and Santa. www.stclairgardens-bia.com

4444 BIA DESCRIPTIONS AND CONTACTS

St. Lawrence Market Neighbourhood Mr. Al Smith - Executive Director – 416-410-9242 Located in historical ‘Old Town Toronto’ our area boasts a large variety of quality restaurants, clubs and many fine retail stores and is located within walking distance of many hotels and tourist destinations. The St. Lawrence Market Neighbourhood BIA includes the Sony Centre, St. Lawrence Centre for the Arts, the Flatiron Building, St. Lawrence Hall and The north St Lawrence Market, host of the Saturday morning Farmers Market for over 200 years and the south St. Lawrence Market recognized by Food and Wine Magazine as one of the top 25 markets worldwide. Market Food & History Tours are offered Wednesday thru Saturday at 10am. Join us in May for the Criterium Bike Race, in June for Woofstock and in August for the Toronto International Buskerfest. In September we will have the Old Town Festival and Nuit Blanche in October. Watch for our summer Saturday programs by the South St. Lawrence Market. The annual Cavalcade of Lights celebration runs from November- February. www.stlawrencemarketbia.ca

Toronto Entertainment District Janice Solomon - Executive Director – 416-926-1337 Toronto Entertainment District is North America’s most diverse entertainment, cultural, and sports destination. Established in 2008, Toronto Entertainment District Business Improvement Area’s (BIA) mandate is to promote, improve, and preserve this dynamic area of Toronto. The Toronto Entertainment District is home to world renowned theatres, performing arts centres, boasts four major league sports teams at their home venues, an array of cultural and family attractions, and is home to Canada’s Walk of Fame. You will also find the world’s leading hotel brands, boutique accommodation and condotels, Toronto Entertainment District is the ideal area for the discerning patron. An urban neighbourhood packed with an array of restaurants, bars and nightclubs, it features something for every taste and demographic. The area also has a vibrant business community located in elegantly designed office towers as well as transformed and preserved historic manufacturing warehouses, office lofts, and artists’ studios. www.entertainmentdistrict.ca

Upper Village Mr. Steven Petroff - Chair – 416-782-1696 Uniquely situated in Midtown Toronto on Eglinton Avenue West between Bathurst St and , Upper Village BIA is adjacent to one of the City’s most beautiful neighbourhoods – Forest Hill. The Upper Village BIA is a vibrant shopping district with lovely street furnishings and flowers, easy to reach by car or transit, it has ample parking and is a pleasure to browse and shop in with a taste- tempting variety of quality restaurants to suit every budget, high-end shops, galleries and other enticements to delight visitors. www.uppervillagetoronto.ca

45 45 BIA DESCRIPTIONS AND CONTACTS

Uptown Yonge Ms. Daly McCarten - Coordinator – 416-783-2120 The Uptown Yonge BIA was established in 2005 and is located in the heart of the City’s historic North Toronto neighbourhood, along Yonge Street from Roehampton in the South to Glengrove Avenue in the North. It is a popular main street shopping and dining destination consisting of an excellent mix of restaurants, retail shops, professional offices and services. Uptown Yonge is conveniently accessible by subway, bus and car and is surrounded by one of Toronto’s most beautiful neighborhoods.

Village of Islington Ms. Linda Pederson - Coordinator – 416-767-7985 The Village of Islington - Village of Murals is located on Dundas St. West, in . It is a great place to go “Walkabout” with your budding Picasso, take fabulous photos, or just generally ‘Get Inspired’ by the area’s larger-than-life, exceptional-quality murals. If you come between June and October, you might even discover the street theatre of a mural painting in progress. Old Islington is a special, tree-lined place with seasonal plantings, colourful banners and murals that rival those of Chemainus, B.C. or Sheffield, Tasmania. Why not take an afternoon outing? Do lunch at one of the area’s 30 or so interesting and eclectic eateries, and then – for dessert – take a walk through time exploring Islington’s amazing murals…. On the first Saturday in June, the BIA holds a “Paint the Street!” festival to kick-off each year’s mural- painting season. This event features must-see murals, fabulous music, dancing and art in the park, children’s entertainment and much more… There are currently twelve murals in the village. Three more will be added in 2009. In our little village you can get a fabulous haircut, massage or manicure, find a financial consultant, lawyer or accountant, redecorate your home, insure it, or see an agent to find a new one. You can dine al fresco or simply sit back, coffee or wine in hand, and watch the ebb and flow of humanity. At the end of the day, it is the people who make a community. Ours is a very special place to be and you are invited. www.villageofislington.com

West Queen West Dante Larcade - Chair – 416-869-9229 Established in 2005, West Queen West is an eclectic retail area specializing in fashion, design and style. It houses a variety of boutiques; interior design shops, antique and vintage stores, a selection of distinctive and enticing restaurants, and is home to the largest concentration of galleries in the city. Located on Queen Street West, between Bathurst Street and Gladstone Avenue, the area has over 400 businesses. With restoration of major landmarks like the Drake Hotel and Gladstone Hotel, West Queen West is currently experiencing an infusion of new activity and investment, creating one of the most vibrant commercial areas in the City.

4646 BIA DESCRIPTIONS AND CONTACTS

Waterfront Carol Jolly - Executive Director – 416-596-9821 A stones throw from the downtown and financial core, the Queens Quay Harbourfront BIA is the heart of the City’s central waterfront. Lake Ontario and the form a spectacular backdrop for the area’s many attractions. Beautiful hotels, parks and gardens add to the allure of this unique neighbourhood. Take in a performance, wander through our many galleries and studios or attend one of the many cultural festivals year round. Stroll the revitalized promenades, skate on the outdoor rink, rent a bicycle, canoe, kayak, sailboat, power boat or just board one of our many charter boats that offer cruises of Lake Ontario, to enjoy the inner harbour. Plenty to do while you enjoy the beautiful vista to Lake Ontario. www.qqhbia.com

Weston Village Coordinator – 416-249-0691 The Weston Village BIA was incorporated in 1979 and is one of the oldest BIA’s in the City of Toronto. We have 164 member businesses, including restaurants, retailers and professional offices. The Weston Village BIA typically runs three major community events during the calendar season including the Weston Farmers’ Market Opening, held on the first Saturday in June; “Art in the Park” held in August in Little Avenue Memorial Park; and the Weston Santa Claus Parade held traditionally on the last Sunday in November. Members of the BIA work with other community groups to promote the history of the community. Recently the BIA changed its formal name to the Weston Village BIA to reflect the history of the community and to coincide with the 125th Anniversary of the incorporation of the Village in 1881. The BIA is funded solely by member levies, stall fees from the Weston Farmers’ Market and Corporate Donations and Sponsorships.

Wexford Heights Ms. Linda Raeside - Coordinator – 416-288-1718 Situated along East between Birchmount Road and Victoria Park Avenue the Wexford Heights BIA offers the community a vast array of goods and services to choose from. Along with a good mix of retail shops, professional offices and service establishments, it also boasts a concentration of distinctive bakeries, restaurants and fast-food establishments, many with an exciting Middle-eastern flair. The Wexford Heights BIA plays host to the Annual Taste of Lawrence Festival which takes place in early July. Enjoy three exciting days of great food, entertainment and guaranteed fun for the whole family. The festival features live-stage performances with a multi-cultural twist, kids’ activities include face-painting, craft tables, inflatables, amusement rides just to name a few. For a nominal fee, patrons can sample many of the mouth-watering tastes offered up by the local restaurants. We also offer a beer and wine garden for those simply wanting to sit back and relax and take in the sights and sounds of the festival.

47 47 BIA DESCRIPTIONS AND CONTACTS

Wychwood Heights Mr. Tony Bassels - Chair – 416-652-1040 Wychwood Heights BIA is truly the heart of multiculturalism and the arts. Nestled in the greater Wychwood area, which is steeped in a history rich in arts and culture, it sits in an enclave surrounded by Cedarvale Ravine, Casa Loma, The Toll Keepers Cottage and the ground breaking - a complex of live-work art space. The Wychwood Heights BIA runs along St. Clair Ave. West between Bathurst to the east and Christie & Humewood to the west. This business area offers an eclectic mix of artisans, shops and restaurants and boasts of historical residents such as Ernest Hemmingway. The ArtWalk festival takes place each year on the last weekend of September. We invite you to visit Wychwood Heights BIA the heart of multiculturalism and the arts - where no two stores are alike.

Yonge Lawrence Village Mr. Rick O’Connor - Coordinator – 416-657-4313 Welcome to Yonge Lawrence Village - a collection of quality businesses and unique, owner-operated shops and services in the heart of North Toronto, with that “Small Town Feel, Big City Appeal.” The Village boasts fashion shops and some of the City’s finest restaurants, as profiled in Toronto Life Fashion and Restaurant Guides. Wonderful markets, grocers, coffee and specialty shops beckon with sights, sounds and aromas. Classic and eclectic shops brim with treasures for the home, gift giving and entertaining. Children’s stores offer quality shoes, clothing and magical items to surprise and delight. Efficiency and courtesy abound in Village stationery, business service stores, professional offices and excellent hair and beauty salons. As our motto suggests, with friendly service and big city offerings, Yonge Lawrence Village proudly offers something for everyone! www.yongelawrencevillage-bia.com

York Eglinton Ms. Teresa Riczu - Coordinator – 416-789-1835 The York-Eglinton BIA is situated in the heart of the city along Eglinton Avenue West between Marlee Avenue and Dufferin Street, and along the north side of Dufferin to Whitmore Avenue. Often referred to as the commercial backbone of the city, the York-Eglinton BIA is easily accessible by transit and Highway 401 from the W. R. Allen Expressway. The over 200 member businesses in the area offer shoppers and visitors a vibrant Caribbean and Italian-flavoured International Market with shops, restaurants and services that cater to the city’s diverse heritage. It is your one-stop market for all your shopping needs, so visit us and experience the International flavour of the York Eglinton neighbourhood. Join us in July for our annual Community Cleanup Day and in August for our second annual York-Eglinton International Street Festival featuring music, kids’ activities, a sidewalk sale and much more. www.yorkbia.com

48 TEMPORARY SIGNS BY-LAW No. 698-2005

As of October 1, 2005, the City of Toronto A-frame bylaw requires permits for the following types of signs: • A-frame and other portable signs • mobile signs • ground-mounted signs • new development signs

The following do not require permits, but the new bylaw does regulate their location, timing and duration of posting: • real estate and open-house signs • garage sale signs • temporary signs for community organizations, religious institutions, charities and schools

To apply for a temporary sign permit you will need: (a) The name and address of the owner of the temporary sign; (b) The name and address of the owner or business applying for the permit; (c) The municipal address of the premise upon which the sign is to be located; (e) A site plan or survey, identifying the location of the temporary sign on the premise; (f) The commencement and termination dates for the placement of the temporary sign; (g) A contact name and number for the individual responsible for the temporary sign and written authorization from the property owner or management company to permit the applicant to have the temporary sign located and placed on the premise; (h) The completed application – including a letter of support from your BIA; and (i) The permit fee for the temporary sign.

Applications for Permits can be obtained from your district office (see pg xx)

POSTERING BY-LAW

A draft Sign By-law concerning posters on public property, including signs on utility poles and kiosks, has been proposed by City Council.

The proposed By-law seeks to: (a) provide businesses and residents with an opportunity to communicate through postering; (b) minimize aesthetic blight and visual clutter; (c) avoid littering; (d) ease the repair and maintenance of public property including utility poles; (e) improve safety for motorists and pedestrians; and (f) facilitate an active enforcement programme.

Since the underlying premise of the Sign By-law is the installation of kiosks, Council has directed that enactment and enforcement be tied to the new kiosks that have been requested as part of the Street Furniture Program. As such, the bill to enact the by-law has not yet been introduced nor adopted. In fact the bill for the proposed Sign By-law will not be introduced to Council until all of the kiosks have been installed. Astral Media was awarded the contract for the installation of the new street furniture and has been installing some pieces of street furniture over 2008 and 2009 with kiosks being installed during this period. Accordingly, you have every right, at your own cost, to remove any signs or posters from your poles.

49 GRAFFITI ABATEMENT PROGRAM

The Program The Graffiti Abatement Program focuses on coordinating actions of community groups and public agencies to prevent the spread of graffiti vandalism through enforcement, public education/awareness, and promotion of City-sponsored mural programs.

New Graffiti Bylaw The City of Toronto has introduced a new Graffiti Bylaw (Municipal Code, Chapter 485) to guide City staff in preventing and enforcing the removal of graffiti effectively and immediately. Graffiti is defined in the new Graffiti Bylaw as:

“One or more letters, symbols, figures, etching, scratches, inscriptions, stains, or other markings that disfigure or deface a structure or thing, howsoever made or otherwise affixed on the structure or thing, but, for greater certainty, does not include an art mural”.

Coordinated Enforcement Plan The Graffiti Abatement Program has launched a determined, aggressive and integrated enforcement plan to effectively wipe out graffiti. This often entails coordinating the actions of municipal departments, agencies, boards and commissions along with the community at large.

• City staff will remove graffiti on city owned buildings, overpasses, bridges, and public parks. Staff will try to quickly remove any hate or gang-related graffiti within a 24-hour period and all other graffiti within a 72-hour period to prevent further proliferation.

• Using a coordinated abatement approach, the Clean City team is conducting large-scale graffiti clean-up campaigns in certain areas across the City of Toronto. These areas have been identified as those most visible to the public and are persistently experiencing problems of littering and dumping of refuse, graffiti, postering, long grass and weeds, vending, A-frames, and outdoor displays and marketing on private and public property.

• Municipal Licensing and Standards Division staff routinely enforce municipal codes and bylaws associated with the upkeep of various property standards. They will respond to complaints of graffiti infractions by directing the area inspector to visit the subject property and take appropriate action on these violations. You may place your complaints about graffiti in your neighbourhood with the Graffiti Abatement Program Staff at 416-39-CLEAN, or with the Municipal Licensing and Standards District Office in your area.

• Toronto Police Services has also developed a Graffiti Eradication Program to combat graffiti, reduce crime, fear and disorder, and work toward urban beautification. City by-law officers will target graffiti- prone areas in the city and where necessary, coordinate with Toronto Police Services to achieve successful enforcement. To report hate, gang-related, or graffiti vandalism, call Toronto Police Services at 416-808-2222.

To report graffiti, call 416-39-CLEAN

50 WHO DOES WHAT AT THE CITY

PERMITS Banners, Sidewalk Sales, Festivals, Street Closures and Installation of the Hanging Flower Baskets: Works and Emergency Services, Transportation Services

TORONTO & EAST YORK ETOBICOKE & YORK SCARBOROUGH DISTRICT DISTRICT DISTRICT DISTRICT Dennis Dionyss Don Pardoe Bob Taylor Eric Jensen Supervisor Supervisor Supervisor Supervisor Tel: 416-392-0839 Tel: 416-394-8422 Tel: 416-395-7112 Tel: 416-392-7564 Fax: 416-392-7465 Fax: 416-394-8942 Fax: 416-395-7482 Fax: 416-392-1911 [email protected] [email protected] [email protected] [email protected]

RIGHT OF WAY MANAGEMENT SOUTH DISTRICT Wards : 17, 18, 19, 20, 21, 22, 27, 28, 29, 30, 31, 32 Angie Antoniou – Manager 416-392-1525 Ken McGuire - Supervisor of Construction Activities 416-392-7894 Eric Jensen - Supervisor of Permit Parking 416-392-1801 NEW FROM Kyp Perikleous - Supervisor of Off-Street Parking 416-392-7564 THE CITY OF Barrie Chavel - Supervisor of Street Events 416-392-0839 TORONTO - 311 Elio Capizzano – Supervisor of Permits Administration 416-392-7878 311 is the new public WEST DISTRICT Wards: 1, 2, 3, 4, 5, 6, 7, 11, 12, 13, 14 user interface for Access Allan Smithies – Manager 416-394-8412 Toronto. This program Don Pardoe – Supervisor 416-394-8422 was launched in mid September please NORTH DISTRICT Wards: 8, 9, 10, 15, 16, 23, 24, 25, 26, 33, 34 check out the City of Pascoal D’Souza – Manager 416-395-7458 Toronto website at Bob Taylor – Supervisor 416-395-7112 www.toronto.ca/311 for all the latest EAST DISTRICT Wards: 35, 36, 37, 38, 39, 40, 41, 42, 43, 44 information. Peter Noehammer – Manager 416-396-5670 Keeva Lane – Supervisor 416-396-4245

BIA BUDGETS FESTIVAL PLANNING May Chong Harold Mah Financial Analyst, Financial Planning Division Event Support Manager Tel: 416-397-4473; Fax 416-397-4465 Economic Development Culture & Tourism [email protected] Tel: 416-395-7326; Fax: 416-395-0278 [email protected] BIA FIVE YEAR CAPITAL PLANNING BIA INSURANCE Frank Francchini Theresa Lomoro Transportation Engineer Risk Management Analyst, Finance Transportation Infrastructure Management Tel: 416-392-7059; Fax: 416-397-4555 Section, Transportation Services Email: [email protected] Tel: 416-392-3616; Fax: 416-392-4808 [email protected] 51 WHO DOES WHAT AT THE CITY

BIA TAX RATES, LEVIES TORONTO FILM AND APPEAL PROVISIONS & TELEVISION OFFICE David Condo Rhonda Silverstone Financial Analyst Manager, Film & TV Office Revenue Services, Revenue Accounting Economic Development Culture & Tourism & Collections Tel: 416-392-7570; Fax: 416-392-0675 Tel: 416-395-0127; Fax: 416-696-3605 Email: [email protected] Email: [email protected] TREE PRUNING BIA LEVY REMITTANCES Call Centre No.: 416-338-TREE(8733) John Longarini Supervisor, Refunds CAST IRON GAS PIPE Revenue Services, Revenue Accounting REPLACEMENT and Collections Byron Madrid Tel: 416-395-1226; Fax: 416-696-4131 Manager Accelerated Mains Replacement & Email: [email protected] Construction, Toronto Region Enbridge Gas Distribution Inc. G.S.T INQUIRIES Tel: 416-293-8533 ext. 269 Alex So Fax: 416-426-4640; Community Tax Accountant, Finance, [email protected] Accounting Services Tel: 416-392-6821; Fax: 416-392-8004 DAMAGED GAS METER/ Email: [email protected] REGULATOR 1-866-763-5427 ASTRAL MEDIA NEW STREET FURNITURE GENERAL STREET FURNITURE STREET FURNITURE INFORMATION: MAINTENANCE ISSUES Carly Hinks William Janes 416-392-1552 416-392-1565 [email protected] [email protected]

TORONTO & EAST YORK ETOBICOKE & YORK NORTH YORK SCARBOROUGH DISTRICT DISTRICT DISTRICT DISTRICT Alex Lau Carly Hinks Sam Nasso Antonia Markos Tel: 416-392-1586 Tel: 416-394-1552 Tel: 416- 338-5406 Tel: 416- 392-1792 [email protected] [email protected] [email protected] [email protected]

COMMERCIAL GARBAGE COLLECTION PROGRAM Henry Mohlmann Operational Support Solid Waste Management Tel: 416- 338-0955 Fax: 416- 392-0396 [email protected]

5252 WHO DOES WHAT AT THE CITY

YELLOW BAG PROGRAM Starting September 3, 2002, commercial customers eligible for City garbage collection in Toronto began placing garbage in special yellow bags for pick-up. The bags, available at all Canadian Tire stores across Toronto at a cost of $3.10 each, this covers the cost of collection and disposal of garbage. Customers that were using carts or bulk bins instead of bags for garbage pre-pay a fee for collection. Businesses can reduce their costs by separating recyclable materials and organics, both of which are collected by the City at no charge.

Contact information City of Toronto, Works and Emergency Solid Waste Management Services Division For registration: 416-338-3400 Customer Service: 416-338-2010

COMMERCIAL FAÇADE IMPROVEMENT PROGRAM

BACKGROUND The Façade Improvement Program is administered by Economic Development and provides funding to private property owners to redesign, renovate or restore commercial or industrial building facades. Eligible improvements include, but are not limited to, brick cleaning, restoration, wheelchair accessibility, doors, signage, windows, lighting and masonry.

FUNDING CALCULATIONS Half of the cost of eligible improvements to commercial or industrial building facades is covered and will be based on the lowest contractor estimate submitted with the application. The minimum grant is $2,500 with a maximum of $10,000 for non-corner properties. A corner property is eligible for a maximum $12,500 in funding.

QUALIFICATIONS • You must be the property owner or have the permission of the property owner. • Your building must be located in an eligible Façade Improvement Program area • See http://www.toronto.ca/bia/financial_incentive_programs.htm#1 for application form. • You must not owe outstanding taxes to the City. • You must not start your improvement project before the grant application is approved. • You have not received the maximum façade improvement funding for your property in previous years.

REVIEW COMMITTEE Review Committees composed of local architects, business owners, historical experts and other community representatives, review all applications and make funding recommendations to the City. For more information about façade improvement funding, please contact: George Wheeler 416-392-1820 Subject to funding availability, applications will be accepted until Tuesday, June 30, 2009

53 53 MAKING A DEPUTATION TO A COMMITTEE

As a part of the city’s policy of open and accessible government, the City of Toronto encourages public participation in its decision making process.

Participation includes the opportunity for interested parties to appear at meetings of the standing committees of to speak on matters of concern.

These committees meet every four weeks to review policy and operating matters under their jurisdiction, and their recommendations are then submitted to the council for consideration.

Well before the committee meets, contact the committee secretary in the Clerk’s Office who is responsible for the committee you want to appear before. Tell the committee secretary that you want to make a deputation on a particular issue on the agenda.

These points will help you make your deputation.

• Deputations are usually heard at the beginning of committee meetings. • Committees may decide to hear deputations at specific times during their meetings. • Each deputation is limited to five minutes to give as many people as possible the opportunity to speak. • Members of the committee may ask you questions. • A written submission may be given to the committee secretary when you make your deputation, but it not necessary. Written comments may also be given or sent without speaking to the committee. • If an organization wishes to address a committee, one person should be chosen to represent the group. • Translation services are available and can be arranged in advance. • We will let you know when council makes a decision on the issue.

As a citizen, you have the right to express your opinions to your elected representatives. Your ideas could make a difference when council discusses an important issue.

We encourage you to participate!

City Clerk’s Office general inquiries: Tel:416-392-8016 Fax: 416-392-2980 [email protected]

For a full listing of Committee secretaries please go to: www.toronto.ca/committees/committee_contacts.htm

Include your name, residential or business mailing address and your e-mail address so they can get in touch with you.

This information is subject to change. For additional information, please contact the Clerk’s Office at 416-392-8016.

54 CITY COUNCILLORS

David Miller – City of Toronto Mayor Tel: 416- 397-2489; Fax: 416-338-7115 [email protected]

Paul Ainslie (Ward 43) (Ward 2) Tel: 416- 392-4008; Fax: 416-392-4006 Tel: 416- 397-9255; Fax: 416- 397-9238 [email protected] [email protected]

Brian Ashton (Ward 36) Adam Giambrone (Ward 18) Tel: 416- 392-4052; Fax: 416-696-3658 Tel: 416- 392-7012; Fax: 416- 392-7957 [email protected] [email protected]

Maria Augimeri (Ward 9) Mark Grimes (Ward 6) Tel: 416- 392-4021; Fax: 416-392-7109 Tel: 416- 397-9273; Fax: 416- 3979279 [email protected] [email protected]

Sandra Bussin (Ward 32) Suzan Hall (Ward 1) Tel: 416- 392-1376; Fax: 416-392-7444 Tel: 416- 392-0205; Fax: 416- 392-4120 [email protected] [email protected]

Shelley Carroll (Ward 33) Adrian Heaps (Ward 35) Tel: 416- 392-4038; Fax: 416-392-4101 Tel: 416- 392-0213; Fax: 416- 392-7394 [email protected] [email protected]

Raymond Cho (Ward 42) (Ward 3) Tel: 416- 392-4076; Fax: 416-696-4159 Tel: 416- 392-4002; Fax: 416- 392-4121 [email protected] [email protected]

Janet Davis (Ward 31) Cliff Jenkins (Ward 25) Tel: 416- 392-4035; Fax: 416- 397-9289 Tel: 416- 395-6408; Fax: 416- 395-6439 [email protected] [email protected]

Glenn De Baeremaeker (Ward 38) Norm Kelly (Ward 40) Tel: 416- 392-0204; Fax: 416- 392-7428 Tel: 416- 392-4047; Fax: 416- 696-4172 [email protected] [email protected]

Mike Del Grande (Ward 39) Chin Lee (Ward 41) Tel: 416- 392-1374; Fax: 416- 392-7431 Tel: 416- 3921375; Fax: 416- 3921050 [email protected] [email protected] (Ward 4) Frank Di Giorgio (Ward 12) Tel: 416- 392-1369; Fax: 416- 696-4138 Tel: 416- 395-6437; Fax: 416- 392-1675 [email protected] [email protected] Giorgio Mammoliti (Ward 7) (Ward 10) Tel: 416- 395-6401; Fax: 416- 696-4218 Tel: 416- 392-1371; Fax: 416- 392-7299 [email protected] [email protected] Pam McConnell (Ward 28) (Ward 23) Tel: 416- 392-7916; Fax: 416- 392-7296 Tel: 416- 392-0210; Fax: 416- 392-7388 [email protected] [email protected] Joe Mihevc (Ward 21) Paula Fletcher (Ward 30) Tel: 416- 392-0208; Fax: 416- 392-7466 Tel: 416- 392-4060; Fax: 416- 397-5200 [email protected] [email protected] 55 CITY COUNCILLORS

Peter Milczyn (Ward 5) Gord Perks (Ward 14) Tel: 416- 392-4040; Fax: 416- 392-4127 Tel: 416-392-7919; Fax: 416-392-0398 [email protected] Email: [email protected]

Denzil Minnan-Wong (Ward 34) (Ward 8) Tel: 416- 397-9256; Fax: 416- 397-4100 Tel: 416-392-0201; Fax: 416-696-4144 [email protected] Email: [email protected]

Ron Moeser (Ward 44) Kyle Rae (Ward 27) Tel: 416- 392-1373; Fax: 416- 392-7429 Tel: 416-392-7903; Fax: 416-696-4300 [email protected] Email: [email protected]

Howard Moscoe (Ward 15) Bill Saundercook (Ward 13) Tel: 416- 392-4027; Fax: 416- 392-4191 Tel: 416-392-4072; Fax: 416-696-3667 [email protected] Email: [email protected]

Frances Nunziata (Ward 11) David Shiner (Ward 24) Tel: 416- 392-4091; Fax: 416- 392-4118 Tel: 416-395-6413; Fax: 416-397-9290 [email protected] Email: [email protected]

Case Ootes (Ward 29) Karen Stintz (Ward 16) Tel: 416- 392-4032; Fax: 416- 392-4123 Tel: 416-392-4090; Fax: 416-392-4129 [email protected] Email: [email protected]

Cesar Palacio (Ward 17) Michael Thompson (Ward 37) Tel: 416-392-7011; Fax: 416-392-0212 Tel: 416-397-9274; Fax: 416-397-9280 Email: [email protected] Email: [email protected]

Joe Pantalone (Ward 19) Adam Vaughan (Ward 20) Tel: 416-392-4009; Fax: 416-392-4100 Tel: 416-392-4044; Fax: 416-392-4130 Email: [email protected] Email: [email protected]

John Parker (Ward 26) Michael Walker (Ward 22) Tel: 416-392-0215; Fax: 416-392-7427 Tel: 416-392-7906; Fax: 416-392-0124 Email: [email protected] Email: [email protected]

Toronto Wards map courtesy of www.toronto.ca

* Mailing addresses for the Toronto Councillors can be downloaded directly from www.city.toronto.on.ca/council/councillors.htm 56 MEMBERS OF PROVINCIAL PARLIAMENT Premier Dalton McGuinty Rm 281, Main Legislative Bldg. Queen’s Park, Toronto, ON M7A 1A4 Tel: 416-325-1941 Fax: 416-325-3745 [email protected]

Michael Prue Shafiq Qaadri Beaches - East York Etobicoke North 1821 Danforth Ave 823 Albion Rd. Toronto, ON M4C 1J2 , ON M9V 1A3 Tel: 416-690-1032; Fax: 416-690-8420 Tel: 416-745-2859; Fax: 416-745-4601 Email: [email protected] Email: [email protected]

Tony Ruprecht Laurel Broten Davenport Etobicoke - Lakeshore 1359 Davenport Rd 2731 Lake Shore Blvd W Toronto, ON M6H 2H5 Etobicoke, ON M8V 1G9 Tel: 416-535-3158; Fax: 416-325-9961 Tel: 416-259-2249; Fax: 416-259-3704 Email: [email protected] Email: [email protected]

Hon. David Caplan Cheri DiNovo Don Valley East Parkdale - High Park Minister of Public Infrastructure Renewal 3136 Dundas St W 2062 Sheppard Ave E Toronto, ON M6P 2A1 Toronto, ON M2J 5B3 Tel: 416-763-5630; Fax: 416-763-5640 Tel: 416-494-6856; Fax: 416-494-9937 Email: [email protected] Email: [email protected] Hon. Brad Duguid Hon. Kathleen O. Wynne Scarborough Centre Don Valley West Minister of Aboriginal Affairs Minister of Education 204 - 1450 Midland Ave 146 Laird Dr, Suite 101 Scarborough, ON M1P 4Z8 Toronto, ON M4G 3V7 Tel: 416-615-2183; Fax: 416-615-2011 Tel: 416-425-6777; Fax: 416-425-0350 Email: [email protected] Email: [email protected] Wayne Arthurs Mike Colle Pickering - Scarborough East Eglinton - Lawrence 213- 1550 Kingston Rd 2882 Dufferin St Toronto, ON L1V 1C3 Toronto, ON M6B 3S6 Tel: 905-420-0829; Fax: 906-420-5351 Tel: 416-781-2395; Fax: 416-781-4116 Email: [email protected] Email: [email protected] Hon. Donna Cansfield Etobicoke Centre 3047 Kingston Rd Minister of Natural Resources Scarborough, ON M1M 1P1 4800 Dundas St W Tel: 416-261-9525; Fax: 416-261-0381 Toronto, ON M9A 1B1 Email: [email protected] Tel: 416-234-2800; Fax: 416-234-2276 Email: [email protected]

57 MEMBERS OF PROVINCIAL PARLIAMENT

Hon. David Zimmer Scarborough-Agincourt Willowdale Minister Without Portfolio Ministry of the Attorney General 204 - 4002 Sheppard Ave E Plaza Scarborough, ON M1S 4R5 3 - 5801 Yonge St Tel: 416-297-6568; Fax: 416-297-4962 North York, ON M2M 3T9 Email: [email protected] Tel: 416-733-7878; Fax: 416-733-7709 Email: [email protected] Bas Balkissoon Scarborough - Queen’s Park York Centre Rm 328, Main Legislative Building 539 Wilson Heights Blvd Toronto, ON M7A 1A4 , ON M3H 2V7 Tel: 416-325-7111; Fax: 416-325-7120 Tel: 416-630-0080; Fax: 416-630-8828 Email: [email protected] Eric Hoskins St. Paul’s Laura Albanese Member, Standing Committee York South - Weston on Finance and Economic Affairs Unit 102 – 2301 Keele St., 803 St. Clair Ave W. Toronto, ON M6M 3Z9 Toronto ON M6C 1B9 Tel: 416-243-7984; Fax: 416-243-0327 Tel : 416-656-0943; Fax : 416-656-0875 Email: [email protected] Email: [email protected] Mario Sergio Hon. York West Minister of Energy and Infrastructure 38 - 2300 Finch Ave W Deputy Premier North York, ON M9M 2Y3 Minister of Health and Long-Term Care Tel: 416-743-7272; Fax: 416-743-3292 514 Parliament St. Ground Flr Email: [email protected] Toronto, ON M4X 1P4 Tel: 416-972-7683; Fax: 416-972-7686 Email: [email protected]

Peter Tabuns Toronto - Danforth 421 Donlands Ave Toronto ON M4J 1A4 Tel : 416-461-0223; Fax : 416-461-9542 Email: [email protected]

Rosario Marchese Trinity - Spadina 854 Dundas St W Toronto, ON M6J 1V5 Tel: 416-603-9664; Fax: 416-603-1241 Email: [email protected]

Picture courtesy of www.aviewoncities.com 58 MEMBERS OF PARLIAMENT

Hon. Maria Minna Kirsty Duncan Beaches - East York Etobicoke North 1912 Danforth Ave 815 Albion Rd Toronto, ON M4C 1J4 Etobicoke, ON M9V 1A3 Tel: 613-992-2115; Fax: 613-996-7942 Tel: 613-995-4702; Fax: 613-995-8359 Email: [email protected] Email: [email protected]

Mario Silva Davenport Parkdale - High Park 1674 St-Clair Avenue West 2849 Dundas St. W., Toronto, ON M6N 1H8 Toronto, ON M6P 1Y6 Tel: 416-654-8048; Fax: 416-654-5083 Tel: 416-769-5072 Email: [email protected] Email: [email protected]

Yasmin Ratansi Hon. Dan McTeague Don Valley East Pickering - Scarborough East 220 Duncan Mills Road Suite 211 6758 Unit 3 Toronto, ON M3B 3J5 Toronto, ON M1B 1G8 Tel: 613-995-4988; Fax: 613-995-1686 Tel: 613-995-8082; Fax: 613-993-6587 Email: [email protected] Email: [email protected]

Robert Oliphant Hon. Jim Karygiannis Don Valley West Scarborough - Agincourt 146 Laird Dr Suite 203 3850 Finch Ave East Suite 206 Toronto, ON M4G 3V7 Scarborough, ON M1T 3T6 Tel: 613-992-2855; Fax: 613-995-1635 Tel: 613-992-4501; Fax: 613-995-1612 Email: [email protected] Email: [email protected]

Hon. John Cannis Eglinton Lawrence Scarborough Centre 511 Lawrence Avenue West 1450 Midland Ave Suite 211 Toronto, ON M6A 1A3 Scarborough, ON M1P 4Z8 Tel: 416-781-5583; Fax: 416-781-5586 Tel: 613- 992-6823; Fax: 613- 943-1045 Email: [email protected] Email: [email protected]

Borys Wrzesnewskyj Hon. John McKay Etobicoke Centre Scarborough - 140 Larose Avenue Unit 14 3785 Kingston Rd Unit 10 Etobicoke, ON M9P 3B2 Scarborough, ON M1J 3H4 Tel: 613-947-5000; Fax: 613-947-4276 Tel: 613-992-1447; Fax: 613-992-8968 Email: [email protected] Email: [email protected]

Michael Ignatieff Derek Lee Etobicoke - Lakeshore Scarborough - Rouge River 656 4800 Sheppard Ave Suite 119 Toronto, ON M8Y 1K7 Scarborough, ON M1S 4N5 Tel: 416-251-5510; Fax: 416-251-2845 Tel: 613-996-9681; Fax: 613-996-6643 Email: [email protected] Email: [email protected]

59 MEMBERS OF PARLIAMENT

Michelle Simson Hon. Ken Dryden Scarborough Southwest York Centre 462 Birchmount Rd Unit 1B 1030 Sheppard Ave. W., Unit 3A Scarborough, ON M1K 1N8 Toronto, ON M3H 2T6 Tel: 613-995-0284; Fax: 613-996-6309 Tel: 613-941-6339; Fax: 613-941-2421 Email:[email protected] Email: [email protected]

Hon. Dr. Carolyn Bennett St. Pauls York South - Weston 1650 Yonge Street, Suite 103 2534 Keele Street Toronto, ON M4T 2A2 Toronto, ON M6L 2N8 Tel: 416-952-3990; Fax: 416-952-3995 Tel: 613-995-0777; Fax: 613-992-2949 E-Mail: [email protected] Email: [email protected]

Hon. Hon. Judy Sgro Toronto Centre York West 514 Parliament St 2201 Finch Avenue West Suite 17 Toronto, Ontario M4X 1P4 North York, ON M9M 2Y9 Tel: 613-995-8321; Fax: 613-995-7697 Tel: 613-992-7774; Fax: 613-947-8319 Email: [email protected] Email: [email protected]

Hon. Toronto - Danforth 221 Broadview Ave., Suite 100 Toronto, Ontario M4M 2G3 Tel: 613-995-7224; Fax: 613-995-4565 Email: [email protected]

Olivia Chow Trinity - Spadina 144 Augusta Ave Toronto, ON M5T 2L5 Tel: 613-992-2352; Fax: 613-992-6301 Email: [email protected]

Martha Hall Findlay Willowdale 5799 Yonge St Suite 806 Willowdale, ON M2M 3V3 Tel: 613-992-4964; Fax: 613-992-1158 Email: [email protected] Picture courtesy of Library of Parliament

60 POLICE DIVISIONS

11 DIVISION 31 DIVISION 51 DIVISION 209 Maverty Street 40 Norfinch Ave 30 Regent Street Tel: 416-808-1100 Tel: 416-808-3100 Tel: 416-808-5100

12 DIVISION 32 DIVISION 52 DIVISION 200 Trethewey Drive 30 Ellerslie Ave 255 Dundas St. W Tel: 416-808-1200 Tel: 416-808-3200 Tel: 416-808-5200

13 DIVISION 33 DIVISION 53 DIVISION 1435 Eglinton Ave. W 55 Upjohn Road 75 Eglinton Ave W Tel: 416-808-1300 Tel: 416-808-3300 Tel: 416-808-5300

14 DIVISION 41 DIVISION 54 DIVISION 150 Harrison Street 2222 Eglinton Ave E 41 Cranfield Rd Tel: 416-808-1400 Tel: 416-808-4100 Tel: 416-808-5400

22 DIVISION 42 DIVISION 55 DIVISION 3699 Bloor St. W 242 Milner Ave 101 Coxwell Ave Tel: 416-808-2200 Tel: 416-808-4200 Tel: 416-808-5500

23 DIVISION 43 DIVISION 2126 Kipling Ave 4331 Lawrence Ave. E Tel: 416-808-2300 Tel: 416-808-4300

Map courtesy of www.torontopolice.on.ca

61 PARKING ENFORCEMENT CONTACT INFORMATION

Parking Complaints To Dispatch an Officer 416-808-2222

Superintendent Wes Ryan George Johnstone Unit Commander Operations Supervisor Parking Enforcement Unit Parking Enforcement West 416-808-6674 416-808-1600 [email protected] [email protected]

Kimberly Rossi Brian Moniz Manager Operations Supervisor Parking Enforcement Unit Parking Enforcement East 416-808-6674 416-808-6670 [email protected] [email protected]

Area Supervisors Area Supervisors work with Business Improvement Associations, City of Toronto Councillors and City of Toronto Transportation Services to provide workable long-term solutions to neighbourhood parking problems.

Louis Isaacs Andrea Seivwright 11 & 13 Division 33 & 53 Divisions Parking Enforcement West Parking Enforcement East 416-808-1618 416-808-6675 [email protected] [email protected]

George Roussos Rob MacKay 12 & 14 Division 51 & 52 Divisions Parking Enforcement West Parking Enforcement East 416-808-1601 416-808-6638 [email protected] [email protected]

Mike Cull Kim Janes 2 District – Etobicoke 53 & 54 Divisions Parking Enforcement West Parking Enforcement East 416-808-1617 416-808-6606 [email protected] [email protected]

Julie Russell Steve McGowan 31 & 32 Divisions 4 District - Scarborough Parking Enforcement West Parking Enforcement East 416-808-1619 416-808-6676 [email protected] [email protected]

62 PARKING ENFORCEMENT CONTACT INFORMATION

Parking Enforcement West Parking Enforcement East General Inquiries General Inquiries 416-808-1600 416-808-6600

Customer Service Section Disabled Liaison Section Inquiries regarding consideration, tickets issued when Reporting of disabled permit abuse, disabled permit vehicle was reported stolen or any inquiries as to the parking spaces enforcement, education and community explanation of a by-law. awareness. 416-808-6500 416-808-6601

Parking Ticket Disputes/Trial Requests 416-397-8247 (TAGS) Hours of operation Monday to Friday: 8:30 a.m. - 4:30 pm www.toronto.ca/transportation/parking

Central West 55 (John south of King) 2700 Eglinton Avenue West Metro Hall, 3rd Floor York Civic Centre, Main Floor

East North 1530 Markham Road 5100 Yonge Street Main Floor, Scarborough North York Civic Centre, Ground Floor

PARKING The standing of a vehicle, whether occupied or not, except when standing temporarily for the purpose of, and while actually engaged in, the loading or unloading of merchandise or passengers.

STANDING The halting of a vehicle, whether occupied or not, except for the purpose of, and while actually engaged in, receiving or discharging passengers.

STOPPING The halting of a vehicle, even momentarily, whether occupied or not, except when necessary to avoid conflict with other traffic, or in compliance with the direction of a police officer, or a traffic control sign or signal.

63 MEDIA CONTACTS

Media contacts change on a regular basis – For an updated version of the Media Contact list please visit our website at www.toronto-bia.com We have tried to keep this list to main contact information. It is not exhaustive but should provide you with a good starting point for building your own media list. Please keep us informed of changes and additions that you feel would be of benefit to other BIAs so we can include them in future publications. Be sure to check each publication’s website for up to date information, press release requirements and on-line forms. Some media provide the opportunity to list events directly on their website. If you would like to have a complete list in a Word document that you can use to build you own list – please send a request to: [email protected]

NEWSPAPERS – DAILIES NEWSPAPERS – COMMUNITY

The Globe and Mail www.globeandmail.com Guardian newspapers www.insidetoronto.com Tel: 416-585-5000; Fax: 416-585-5085 Online form at: www.insidetoronto.ca/to/customer_ [email protected] service/press_release/ Metro Toronto www.metronews.ca Toronto Community News Tel: 416-486-4900; Fax: 416-482-8097 Etobicoke, Villager, Annex Guardian [email protected]; [email protected] Fax: 416-675-9296 307 Humberline Dr., Etobicoke, ON M9W 5V1 The National Post www.canada.com/nationalpost [email protected] Tel: 416-383-2300; Fax: 416-442-2209 East York-Riverdale, Beach-Riverdale, Online: form for press release - Scarborough, North York Mirrors; click on: about your event City Centre Moment; York Guardian; Bloor-West Junction- Toronto 24 Hours www.24hrs.ca Roncesvalles Villager Tel: 416-350-6462; Fax: 416-350-6524 Fax: 416-493-6190 [email protected] 100 Tempo Ave., Willowdale, ON M2H 3S5 www.thestar.com [email protected] www.torontosun.com Town Crier - Bayview-Mills, Bloor-Bay, Forest Hill, Tel: 416-947-2222; Fax: 416-947-1664 Beach-Riverdale-East York, -Rosedale, [email protected] North Toronto, North York www.towncrieronline.ca Fax: 416-488-3671 [email protected] Online form at: www.towncrieronline.ca/main/main.php ?direction=beatowncrier&rootcatid= NEWS WEEKLIES

Eye Weekly www.eye.net Tel: 416-596-4393 Listings Tel: 416-596-4398 [email protected]

Now Magazine www.nowtoronto.com

64 TIPS FOR WRITING A PRESS RELEASE • Include a release date at the top of the page. • Provide a contact name and phone number for further questions. • Use a headline if you wish, but the editor will probably choose his or her own. • Type the word “more” at the end of each page and “-0-” or “-30-” at the end of the release. • Summarize your story in the first paragraph–who, what, why, where, when, and how. Be as concise as possible. • Elaborate on the details, including quotes from important sources, and other newsworthy tie-ins after the first paragraph. • Raise other intriguing questions or suggest specific topics of interest if you are hoping to generate a feature story or personal radio or TV interview. In other words, make it easy for the journalist to get you in print. • Suggest, in a covering “pitch” letter, an interview with the principal person or organization involved (such as a book author or the chairperson for a fund-raising effort). • Remember to send a copy to all of your government representatives who are usually interested in events taking place in their ridings. With enough lead time they may include them in theircommunity newsletters.

• Send a copy to TABIA for posting on the website to: [email protected]

65 CITY OF TORONTO COMMUNITY PARTNERSHIP & INVESTMENT PROGRAMS

PROGRAM NAME CONTACT PERSON Access, Equity and Human Rights – Community Consultants: Partnership and Investment Program Augusto Mathias www.toronto.ca/diversity 416-392-1087 The objectives of this program include: [email protected] - Achieving a positive race relations and human rights climate in Toronto; Administration: - Maintaining a strong community infrastructure to address racism Colleen Larkin and to act as advocates and to promote civic participation by 416-392-8936 groups working towards the elimination of barriers faced by human [email protected] rights protected groups and to focus on human rights issues relating to women and gender, literacy, disability, sexual orientation, and Manager: Aboriginal affairs; Ceta Ramkhalawansingh - To carry out public awareness and anti-racist education campaigns [email protected] which respect and value Toronto’s diverse communities and which target the elimination of hate activity.

AIDS Prevention Investment Program Tony Caines www.toronto.ca/health 416-338-0916 Supports targeted, time-limited projects to influence behaviours [email protected] and situations that put people at risk of acquiring HIV/AIDS thereby Simone McWatt reducing HIV transmission 416-338-0917 [email protected]

Arts and Culture-Toronto Arts Council Rachel Feldbloom www.torontoartscouncil.org 416-392-6802 x 205 Toronto Arts Council supports the development, accessibility and [email protected] excellence of the arts in Toronto through programs that fund non- - Community Arts profit organizations and collectives and professional artists. These - Dance programs invest in a broad range of activities from individual creation - Literary and small projects to some of Canada’s largest and most renowned arts institutions. Norma Carcia Program Areas: 416-392-6802 x 222 - Community Arts - Music - Dance [email protected] - Theatre - Literary - Visual - Music - Visual - Media Arts - Theatre - Media Arts

Commercial Research Program George Wheeler Helps Business Improvement Areas and business associations to 416-392-1820 retain the services of professional consultants for eligible projects [email protected] such as comprehensive streetscape development plans, strategic business plans and customer surveys.

66 CITY OF TORONTO COMMUNITY PARTNERSHIP & INVESTMENT PROGRAMS

PROGRAM NAME CONTACT PERSON Community Festivals and Special Events Community Festivals: Program (CFSE) Fay Grange Supports not-for-profit community-based and business organizations, 416-392-0439 including BIAs, staging small and medium scale festivals. Events must be accessible to the general public. Funding is available for BIAs: a maximum of four years and on a declining scale. This program is George Wheeler intended to help festivals grow, while encouraging organizers to work 416-392-1820 towards self-sustainability for their festivals. [email protected]

Community Safety Investment Program (CSI) Alexandra Vamos www.toronto.ca/grants/csi/index.htm 416-397-7302 Support projects that will prevent violence and increase safety for [email protected] vulnerable communities. (formerly called Breaking the Cycle of Kin Wah Siu Violence Program) 416-392-9207 [email protected]

Community Services Partnerships Program (CSP) Agency Review Officer www.toronto.ca/grants/csp/index.htm 416-392-9125 The CSP facilitates equitable access to services that improve social Please call to contact the staff outcomes for vulnerable, marginalised and high risk communities, for your area. through ongoing funding of programs provided by community based organizations. (formerly called Community Services Grants Program).

Culture Build Investment Program Lori Martin Support for not-for-profit cultural organizations to enhance the cultural 416-392-5225 experience for residents and visitors by bringing their cultural facilities [email protected] in to a state of good repair including retrofit for access needs; health and safety; replacing aging equipment; major repairs, stabilizing of historic properties, etc.

Drop-In Services Partnership program More than 45 drop-in centres across the city provide services to 24 Hr drop in centre people who are homeless or who live in marginal housing. Most Downtown core provide food, laundry and showers, as well as access to services 416-338-4766 that can help people find and keep permanent housing. In the winter and summer, the City funds several drop-ins to stay open longer to provide places to escape uncomfortable weather. There is also an all- night drop-in centre in the downtown core. (416-338-4766--24-hour number). Details at www.toronto.ca/housing

67 CITY OF TORONTO COMMUNITY PARTNERSHIP & INVESTMENT PROGRAMS

PROGRAM NAME CONTACT PERSON Drug Prevention Community Prevention Beth Baker www.toronto.ca/health/drug_grants/index.htm 416-338-7947 To build community capacity that will support local drug prevention [email protected] and/or harm reduction initiatives. Funding is project-based, which are time limited to a maximum of one year. An option of multi-year Herbert Co assessment is available to previously funded groups (formerly called 416-338-7946 the Drug Prevention Grants Program) [email protected]

Economic Development Sector Initiatives Rob Berry Program (EDSIP) 416-392-3387 Provides seed money for initiation or expansion of projects expected [email protected] to yield substantial long-term economic development benefits for the City, with a focus on the City’s strategic sectors.

Graffiti Transformation Rob Watson www.toronto.ca/graffiti/graffiti_transformation.htm 416-397-4123 Addresses youth unemployment as well as neighbourhood [email protected] beautification, improvement and revitalization issues. Youth are hired by local organizations to remove graffiti and resurface the walls with attractive murals.

Housing Help Partnership Program Encompasses housing access, housing stabilization and eviction Jan Bangle prevention activities, and provides funding for a range of programs, 416-397-1779 supports and activities targeted to people who are homeless or [email protected] at-risk of homelessness. Programs, supports and activities include assistance to find affordable housing, support and assistance once housed in the community, and prevention activities to households at risk of eviction.

Mural Program Business Associations, including community groups that include strong Michael Saunders business participation, can receive one-time funding for outside wall 416-392-1005 mural projects that help promote a local theme and facilitate positive [email protected] commercial neighbourhood identity The deadline for the 2009 Mural Program is Thursday, March 26, 2009

6868 CITY OF TORONTO COMMUNITY PARTNERSHIP & INVESTMENT PROGRAMS

PROGRAM NAME CONTACT PERSON Recreation Partnership and Investment Program Fay Grange or Funding is provided to not-for-profit community organizations for Michael Ellison the provision of leisure or sports activity that responds effectively to 416-392-0439 the needs of residents and improves the quality of life in the City of [email protected] Toronto.

Service Development Investment Program (SDIP) Barbara Finlay Increases the capacity of organizations in high needs, under-served 416-392-0102 communities to effectively respond to community needs. [email protected]

Street Outreach Partnership Program Sharlene Cobain City funding supports agencies that are part of the Streets to Homes 416-392-4432 program that assists people who live outside to find and keep [email protected] permanent housing. Since the initiative’s start in February 2005, more than 1,500 people have been assisted. Learn more at Assessment & www.toronto.ca/housing Referral Centre 416-338-4766 24 hr phone line for people looking for beds

Services for People Who are Homeless 416-338-4766 or Details available in an on-line Guide to Services for People Who are 1-877-338-3398 Homeless toll free from a pay phone www.toronto.ca/housing 416-397-5637 Central Family Intake

Homelessness Partnership Initiative (SCPI) Julie Western Set Renewed until March 2009, this funding is supporting a range of 416-398-1141 programs and services delivered by community agencies to focus on [email protected] creating new housing units and supporting those people most in need of help to find and keep housing. The “housing first” approach used in Toronto builds on the belief that having a permanent home is a necessary first step to deal with barriers to success in life.

69 69 CITY OF TORONTO COMMUNITY PARTNERSHIP & INVESTMENT PROGRAMS

PROGRAM NAME CONTACT PERSON Toronto Atmospheric Fund Mary Pickering Offers grant funding and loans for projects in the community which 416-392-1217 reduce greenhouse gas emissions and/or improve air quality. Priority [email protected] interests are a) renewable energy, b) energy conservation and efficiency and c) reducing the fossil fuel content of energy sources. www.toronto.ca/taf

Toronto Heritage Preservation Program Sherry Pedersen Provides matching grant funding for eligible restoration work to 416-338-1089 properties in the City of Toronto designated under Part IV or V of the [email protected] Ontario Heritage Act. Applications are received once a year. www.toronto.ca/heritage-preservation/grants

DATES TO REMEMBER

TABIA Board of Director’s Meetings are generally held monthly. Please check the website for current dates, times and location.

City of Toronto Interdepartmental Coordinating Committee Meetings are generally held in the afternoon on the last Tuesday of the month at City Hall. Please check the website for current dates, times and location.

General Enquiries /Mailing Address Email: [email protected] Website: www.toronto-bia.com

Toronto Association of Business Improvement Areas 2257 Bloor Street West, Toronto, Ontario, M6S 1N8 John Kiru - Executive Director Tel: 416-889-4111; E-mail: [email protected]

Patricia McCartie - Administrator Tel: 416-263-3295; Fax: 416-263-3125; E-mail: [email protected]

Joe Lewis - Marketing Associate Tel: 416-263-3295; E-mail [email protected]

7070 NOTES

Use this space to record your own notes – but remember to share your updated information with us so we can share it in the next resource guide

Send your changes and additions to: [email protected]

71 71 NOTES

72 NOTES

73 NOTES

7474 75 INDEX PAGE PAGE ACCESSIBLITY ______25 MEMBERS OF PROVINCIAL PARLIAMENT _ _ _ _57, 58 A FRAME SIGNS______49, Inside back cover PARKING ENFORCEMENT ______62, 63 BANNER PERMITS______49 PARKING METERS ______Inside back cover BIA BUDGETS______51 PARKING AND TRANSPORTATION POLICY_ _ _ _ _ 12 BIA COMMERCIAL AREA ADVISORS______26, 27 PERMITS ______51 BIA DESCRIPTIONS & CONTACTS _ _ _ _ 28-37, 40-48 PHONE BOOTHS______Inside back cover BIA DISCOUNTS______19, 20 POLICE______61 BIA FIVE YEAR CAPITAL PLANNING______51 POSTERING BY-LAW ______49 BIA HISTORY & FACTS______2, 3 RIGHT OF WAY ______51 BIA INSURANCE______51 SAVINGS FOR BIAS ______19, 20 BIA LEVY REMITTANCES ______52 SAVINGS FOR BUSINESSES______21, 22 BIA MAP______38-39 SIDEWALK REPAIRS______Inside back cover BIKE STANDS______Inside back cover SIDEWALK SALE PERMITS______51 BUSINESS DISCOUNTS ______21, 22 STREET CLOSURE PERMITS ______51 CITY COUNCILLOR CONTACT LIST______55, 56 STREET FURNITURE______52 COMMERCIAL FAÇADE IMPROVEMENT______53 STREET LIGHTS ______Inside back cover COMMUNITY SUPPORT PROJECT______24 STREET TRAFFIC COUNTS______13 COMMUNITY PARTNERSHIP PROGRAMS_ _ _ _ 66-70 TABIA – ACHIEVEMENTS______16, 17 DEPUTATIONS ______54 TABIA – BOARD OF MANAGEMENT______6, 7 DIRECTOR’S LIABILITY INSURANCE______20 TABIA – MARKETING COMMITTEE______10 EUCAN/OMG LITTER CONTAINERS ______18 TABIA – PURPOSE & OBJECTIVES______4 ENERGY SAVINGS PROGRAM______18 TABIA – TASK FORCE ON CRIME______14 DISCOUNTS ______19-22 TABIA – TAX COMMITTEE ______8, 9 ENVIRONMENT______18 TABIA – TOURISM COMMITTEE______11 FESTIVAL PERMITS ______51 TABIA – TRANSPORTATION COMMITTEE_ _ _ _ 12, 13 FIRE HYDRANT______Inside back cover TABIA - WEBSITE ______15 FUNDING ______66-70 TAXES______8, 9, 52 GAS PIPE REPLACEMENT _ _ _ _52, Inside back cover TEMPORARY SIGNS BY-LAW ______49 GST INQUIRIES______52 TORONTO FILM & TELEVISION OFFICE ______52 GARBAGE______52, 53, Inside back cover TORONTO PARKING AUTHORITY ______13 GRAFFITI ______50, Inside back cover TORONTO POLICE ______61 GREENTBIZ ______18 PARKING ENFORCEMENT______62, 63 HANGING FLOWER BASKETS_ _ _51, Inside back cover TRAFFIC LIGHTS & SIGNS _ _ _ _ _ Inside back cover JOHN KIRU______70 TREES & TREES PRUNING______52 LITTER CONTAINERS ______52 TTC SHELTERS______Inside back cover MAIL BOXES______Inside back cover TTC TRAFFIC COUNTS ______13 MAYOR DAVID MILLER______55 WATER BREAKS______Inside back cover MEDIA CONTACTS ______64 YELLOW BAG PROGRAM ______53 MEMBERS OF PARLIAMENT ______59, 60

76

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BUSINESS INTERNET. ChECK BEfORE DISKIng! DOCKETYoU MUST # RCIENSURE THRBSaT aLL IM a95678GES aRE CMYK Rogers works with you to find the right speed aND aBoVE 300 DPI BEFoRE DISKING. and online tools for your business, like secure fOnT DISCLAIMER: data backup, web hosting and more. And we The fonts and related font software included with keep it running smoothly with a fast, reliable the attached electronic mechanical are owned connection, built-in online protection and 24/7 (“Y&R Proprietary Fonts”) and/or licensed business technical support. (“Y&R Licensed Fonts”) by The Young & Rubicam Group of Companies ULC. They are provided to you as part of our job order for your services, Rogers Business Internet. Switch and save and are to be used only for the execution and the 1 up to $120 a year. Call 1 877 7ROGERS or completion of this job order. You are authorized to visit easytomanage.ca use the Y&R Proprietary Fonts in the execution of the job order provided that any and all copies of the Y&R Proprietary Fonts shall be deleted from your systems and destroyed upon completion of Offer available for a limited time only and subject to change without notice. Not all services available in all areas. 1. With a 12-month commitment, compared to standard this job order. You warrant and represent that you pricing with no term. Customers who cancel service prior to completion of term agreement will be subject to an early cancellation fee. Regular monthly rates apply after have secured the necessary licenses for the use 12-month promotional period. Please contact your sales representative for further details. ™Rogers Communications Inc. used under license. © 2009 of Y&R Licensed Fonts in order to execute our job order and will abide by the terms thereof.

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