TRANSPORT TICKETING GLOBAL

29-30 January 2019 Old Billingsgate, London

POST EVENT REPORT

Trans_Ticketing #TTGlobal19 www.transport-ticketing.com Thank you to our Sponsors & Partners

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URBAN TRANSPORT GROUP

Trans_Ticketing #TTGlobal19 www.transport-ticketing.com Returning for its 11th edition, Transport Ticketing Global once again gathered a global audience of smart transport stakeholders to share the latest advancements in smart Transport Ticketing Global has exceeded our ticketing and passenger engagement technology and set the industry agenda for the expectations. It is the best event to showcase year ahead. We were delighted to welcome more attendees, speakers and exhibitors transport solutions and reach all the key than ever before. players. We are already ready for 2020!” Over 1000 industry professionals from leading organisations joined us from 65 Venceslas Cartier, Global Head of Transportation, Ingenico Group countries, making this a truly global event. We would like to thank our sponsors, exhibitors, speakers, partners, and of course, our audience, for the support that has enabled us to build on last year’s successful event to host the largest gathering to date! Featuring a three-theatre conference, Transport Ticketing Global 2019 explored the global vision for intelligent, interconnected, inclusive and cost effective public transport. Key topics included the shift to Mobility as a Service (MaaS) and the sharing “It’s a testament to the international economy, public transport’s role in smart cities, connecting customers with transport scope and draw of Transport Ticketing operators through mobile ticketing, EMV ticketing and the mobility account, utilizing Global that many major Dutch industry technology to keep customers at heart and the role of smart data analytics in names you won’t even see at events ticketing and passenger engagement. back home are all here!” In recent years, we have seen fantastic innovation in smart transport, with some Paul Engelbert, Revenue Management pioneering organisations creating and implementing ground-breaking ticketing Advisor, Transport for Netherlands technologies and truly embracing the digital revolution. We are delighted that the Transport Ticketing Global Awards were once again, able to recognise those organisations that are driving innovation. The amazing growth over the past 3 years has seen us move from a hotel to an exhibition venue and whilst we have loved our time at Old Billingsgate, it is time to The show has been brilliant, with lots of move on as Transport Ticketing Global has once again outgrown its home. We are genuine interest in our products. Transport delighted to announce that 2020’s event will be moving to , where Olympia London Ticketing Global always attracts the key we will occupy the National Hall. decision makers and we will definitely be Please take a look at this year’s post show report to find out more about Transport exhibiting next year. Highly recommended!” Ticketing Global 2019 and we look forward to seeing you next year! John Salmon, Strategic Account Director, Vix Technology Jessica Williams , Event Manager , Transport Ticketing Global E: [email protected] | T: +44 (0) 20 7384 7913

10% 17% 65+ more transport more attendees Countries operator and than in 2018 Represented “This is my favourite show. We never government had one moment when our stand attendees than wasn’t completely packed”. in 2018 James Gooch, Head of Marketing , Masabi

Trans_Ticketing #TTGlobal19 www.transport-ticketing.com Who Attended? Countries that 1000 + Attended Attendees Albania • Argentina • Australia • Austria • Bangladesh • Belarus • Belgium • Bermuda • Bhutan • Brazil • Bulgaria • 460 + Canada • Costa Rica • Czech Republic • Companies Dem. Rep. Of The Congo • Denmark • Egypt • Estonia • Ethiopia • Finland • France • Germany • Ghana • Hungary • 65+ Iceland • India • Ireland • Israel • Italy • Countries Japan • Kenya • Latvia • Libya • Lithuania Repr esent ed • Malaysia • Mauritius • Mexico • Netherlands • New Zealand • Nigeria • Norway • Panama • Peru • Poland • Portugal • Qatar • Republic of Korea • Romania • Russia • Saudi Arabia • Attendee Breakdown Senegal • Singapore • South Africa • Spain • Sri Lanka • Sweden • Switzerland • Taiwan, China • Tanzania • Turkey • UAE • Ukraine • United Kingdom • United States of America • Vietnam

Who the Transport Operators Wanted to Meet Types of Transport Oper ator in Attendance Consultants 16%

Card Associations 34%

Payment Processors 44% 59% Security and Fraud solution providers 22% 58%

System Integrators 49%

Testing and Certification providers 13%

Mobile Ticketing Software 48%

Account Based Ticketing Software 41% 19% 19%

Card Based Ticketing Software 34%

Passenger Information Systems Software 30% 11%

Dat a Analytics Software 26%

Card & Ticket Manufacturer 29% 2% 2% 8%

Government & Local Authorities...... 19% Fare Collection System Manufacturer 28%

Ticket Validator Manufacturer 25% l s i o y g le r Transport Operators...... u a m tr rr n c e 30% B R ra e e ri y th Ticket Vending Machine Manufacturer 25% T F a C M h O / s Terminal & Card Reader Manufacturer 23% d & Technology Providers...... 47% n l u ta Passenger Information System Manufacturer 21% ro n rg re Industry Associations...... 2% e r Semi-conductor Manufacturer 6% a d c n i/ U x Press...... a 2% Chip Manufacturer 8% T

Organisations that attended in 2019

Transport Operators & Department for Isle of Man Government Economic Development QuickBus Telefonica ZUK Fime Nayax Vix Technology Government Transport Israel Train Company Ministry of Innovation Rail Delivery Group The Original Tour Flowbird Transport NEC Wizway Solutions A2B Bus And Coach Diputacion Foral De Jetfleet Private Ltd and Technology RATP Trans Link Systems B.V Solution Providers Intelligence Nevis Technologies Worldline Accertify Inc Abellio Gipuzkoa Jorudan Co Ltd Ministry of Public Works RATP Smart Systems Transdev Fujitsu NMI Ximedes Software Access Is Abellio Greater Anglia Dublin Bus JSC “ivano-frankisk and Transport, Lao Pdr Region Stockholm Transferoviar Calatori Srl Gemalto NTT Data Yael Software Solutions Actia Pcs Abellio Scotrail East West Railway Regional Bus Stations Ministry of Transport Regional Government Transit Link Pte Ltd Gemini 2000 NXP Semiconductors LTD AEP Ticketing Solutions Action Pour Le Company Company” and Communications of Madrid (SPAIN) Transitia SL Giesecke+devrient On Track Retail YouTransactor Srl Developpement De EBS Public JSC Busturas Ministry of Transport Regulatory Authority for Translink Mobile Security GB Ltd Openmove Zight - transit | data | AGS Transact Maindombe Transportation Kavim Transportation and Communications of Public Services of Costa Translink (Canada) Girmiti Software Pvt Ltd Ottanta Ltd intelligence Technologies Ltd Advatech Healthcare Embassy of Spain In Keolis the Republic of Belarus Rica Transport & Main Roads Globalcom PAO Sberbank Mikroelektronika AIT Austrian Institute of Europe Ltd London Keolis Amey Operations Ministry of Rejsekort A/S Queensland Google Paragon ID Technology Gmbh Airport Express Train Ethiopian Railway Keolis Nederland Bv Transportation Renfe Transport for Greater Hacon Payex Press & Associations American Express ABI Research (norway) Corporation Keolis UK Moscow Metro RET N.V. Manchester Ingenieurgesellschaft Payiq Applied Card Association of British AML - Metropolitan Eversholt Rail Group Kinondoni Municipality Mowasalat Richmonds Coaches Transport for London Mbh Payment Express Technologies Ltd Commuters Area of Lisbon Federal Capital Territory Knightliner Executive MTR Corporation RIO Onibus Association Transport for NSW Hammock Paypal Arcobel Bus and Coach Buyer Anm Administration Travel Mwasalat Misr Riyadh Development Transport for the North Hello Lamp Post Payzone Bill Payments Atron Systems Sweden Buses Magazine Aosta Valley FIH Plc Kochi Metro Rail Ltd N.v. Nederlandse Authority Transport for Wales Hitachi Ltd Payzone Ireland AB Calypso Networks Autonomous Region First Group Kollektivtrafikförvaltnin Spoorwegen Road And Transport Transport for Wales Rail Hitachi Rail Europe Ltd Pdms Bandwidth Association Aresep First Rail Holdings gen UL Nacion Servicios Sa Authority Services HOA Lam Corporation Pjsc Vtb Bank Recruitment Coach & Bus Week Arriva First Transpennine KTI Institute for National Express Road Transport Transport for West Hopon Rambus BMS Tehnologija CPT(UK) Arriva Netherlands Express Transport Sciences National Infrastructure Administration of Latvia Midlands iBlocks Limited RATP Smart Systems Bpcbillet ČSAD SVT Praha, s.r.o. Arriva Rail London Firstbus Ktistdemokraterna Commission Roads & Transport Transport Scotland IDEMIA Ravelin Bytemark Inc International Railway Arriva UK Bus Firstgroup Plc Kuthy&Co s.r.o. National Rail Bishop Authority Transport Systems Infineon Technologies Ridango As ByteToken Journal Arriva UK Trains Flytoget As Labour City Transport Auckland Ltd RSSB Catapult AG Riscure Calypso Networks Iseepr ATB Foreign And Limited National Transport Ruter Transportadora Turistica Infospread Euro AB Routematch Association ITS (UK) Autocares Urpa S.L. Commonwealth Office Leicester City Council Authority Ireland Samtrafiken Suzano ING SC Soft PTE Ltd Cammax Itxpt Banco Central De Costa Gautrain Management Libyan Railroads NCP SBB AG Transportation Ingenico Group Scheidt & Bachmann Cardag Deutschland Maas Scotland Rica Agency Lner Limited Network Rail SCR Ticketing Company Counseling of Region of INIT Scisys UK Limited Gmbh Metrou Usor Association Banco Nacional De Go Shuttle.inc London & Partners Nexus Limited (travelmaster) Madrid Invisible Tickets SIA S.P.A CCPA Modern Railways Costa Rica Go-Ahead London North Eastern Nigerian Railway Seta S.P.A Transporte Masivo De Iris Gmbh Siemens AG Cellpoint Mobile Magazine Basque Trade & Gobus Egypt Railway Corporation Skånetrafiken Panama, S.A ITSO Ltd Sigma Spa Cityway NFC World Investment Gosport Ferry Ltd London Southend Northern Societatea De Transport Transportes Doscientos IVU Traffic Technologies Silverrail Civitta NTU Bhutan National Government of Airport Nottinghamshire Bucuresti Stb S.A Cinco s.a AG Speech Technology CLX Communications OSPT Alliance Adventure Bermuda London Underground County Council Societe De Transport De Transports Publics De JCB International Center UK Oxford Bims Govia Thameslink Lothian Buses NS - Dutch Railways Montreal (stm) La Région Lausannoise (Europe) Ltd sphayra Conduent Rail Magazine Bombela Operating Railway MAG Utilities Ns International South Western Railway Travelmaster JCM Global ST Engineering Confidex Ltd Rail Media Group Company Great Western Railway Matatu Workers Union ÖBB Personenverkehr South Yorkshire Trenitalia C2C Ltd Kapsch CarrierCom STE Consult Hyperion Railway Gazette Bucharest-ilfov Public Greater Anglia MBNA Thames Clippers AG Passenger Transport Trentbarton Romania SRL Telelink City Services Corethree Railway Pro Transport GVB Merseyrail Electrics Office of Rail and Road Executive Turkish State Railways Kentkart Telexis Solutions B.v. / CPI Romanian Smart City Intercommunity Heathrow Express Metro Cars Operator ICT, AS Southeastern Railway Turner Construction Co Kisio Digital Enghouse Cubic Transportation And Mobility Development Helsinki Region Metro Express Ltd Ostgotatrafiken AB Stagecoach Group TVV Lippu- Ja Lecip Arcontia AB Thales Systems Association Association Transport Metro Mass Transit Otlis, Ace Stallion Group Ltd Maksujärjestelmä Oy LG CNS The Novacroft Group DEJAMOBILE Smart Applications BUS Eireann Hertfordshire County Ltd.ghana OV Bureau Groningen STB SA UL, Public Littlepay Ticketer Ltd Discover Management Calmac Ferries Council Metropolitan Transport Drenthe Stib Transportation Uppsala Lynxx / Tranzer Trapeze DXC Technology Smartrail World Central Bedfordshire Hornblower Authority Bucharest - Oxford Bus Company STM Société De Västtrafik Ab MADIC Groupe UL Identity ECR Retail Systems Transportation Council HS2 Ilfov PAT Mcmorrow Coach Transport De Montréal Volvo Cars Corporation Masabi Management & Security eos.uptrade Professional Magazine Chariot Transit UK Ltd HSL Helsingin Seudun Metropolitano De Hire Stockholm County West Midlands Trains Mastercard UL VS Ltd Eurocoin Components Unimontes Chiltern Railways Liikenne - Kuntayhtymä Lisboa Portsmouth City Council - West Yorkshire Mitac Information Unicard Limited Eurocoin Ltd University of Florida City of Lappeenranta HTM Personenvervoer Metrôrio Council Trafficdepartment Combined Authority Technology Corp Universal Smart Cards European Merchant Www.dakarposte.com City of Tallinn N.V Metrorrey Primero Transport Strætó Bs Wiener Linien Gmbh & Modulsystem Sweden Unwire Services Cornwall Council Imatran City Mian Salim Passengers Services Limited SuBus Co KG Ab Urbanthings EyeSafe CP - Comboios De Indiabus Logistics & Transport By Rented Pro-keskus Oy Sunderland City Council Windsorian Coaches Monet+ Vibbek AG Fairtiq AG Portugal Services PVT Ltd Buses Llc Public Transport Suzantur (SOL Network) Moovel Vidiva Technology Joint Famoco Customer Directorate International Partners Midlands Connect Operators Union Tanzania Sunshine Zaklad Uslug Mozio Stock Company FARA DAN Public S.A Ministère Ecologie Public Transport Transportation Limited Komunalnych Um MT&L Vietbank Jsc Feig Electronic Gmbh Transportation Irish Rail Ministry of Finance and Victoria TEC Tczew Nagels Druck Gmbh Visa

Trans_Ticketing #TTGlobal19 www.transport-ticketing.com 2019 Speakers

Michael Gwinn Kate Matson Sascha Westermann Jeannine Pilloud Ben Gammon Andrew Jones Director, Revenue Executive Director, Head of Project Delegate for Public Head of Digital Minister for Rail and Fare Systems Customer Service Management Office, Transport Sector Transport for Department for Chicago Transit Public Transport ITS Projects Development London Transport Authority Victoria City of Hamburg SBB

Jeremy Acklam Louis Brosse Nicolas Generali Briony Krikorian-Slade Mark Messanger Eluska Renedo-Illarregi Tony Tom David Bibby CEO CEO Calypso Technical Manager Principal, Card Payments General Manger – Asia Pacific CEO Chief Business Development Head of Chip Product Global Travel Ventures Wizway Solutions SNCF UK Finance Vix Technology Gipuzkoa Transport Authority Officer Management Andrew Anderson Venceslas Cartier Neil George Stéphane Labrunie Gregers Mogensen Alastair Richards moovel Discover Head of Transformation Global Head of Transportation General Manager Chief Commercial Officer Senior Advisor Programme Director Bernardo Tonini Florin Nemtanu Portfolio,Payments Ingenico Thales New Zealand Kisio Digital Rejsekort A/S Transport for the North Commercial Director Associate Professor,Telematics Transport for London Etienne Catté Christopher Gribble Matthew Lewis Richard Moore Tim Roberts Trentitalia UK and Electronics for Transport Matthias Augustyniak Business Development Head of Rail Ticketing Policy, Head of Swift Product Manager Business Development Luc van Wijngaarden Transport Faculty Managing Director Manager – Mobile Solutions for Passenger Services Transport for West Midlands Rambus Manager CEO POLITEHNICA University of Scheidt & Bachmann UK Ltd Transit Department for Transport Erki Lipre Jens Mullak Cubic Zight Bucharest John Backway Gemalto Arco Groothedde CEO Managing Director Paul Rooijmans Geert Vanbeveren Gerry Culligan Head of Retail John Clarfelt CEO Ridango Init Managing Director Sales Director Commercial Director Southeastern Railway CEO Translink Ian Longworth Andres Osula Lynxx Siemens Mobility Irish Rail James Bain Ticketer Michael Gross Director of Public Transport CEO Aaron Ross Philippe Vappereau Zeina Nazer Global Director, Transport Lewis Clark CEO Isle of Man Government T grupp AS Managing Director EMEA Ticketing advisor to the Co-Founder Cities Forum & Director, Mobility & e Executive Director of eos.uptrade Dave Lynch Toofan Otaredian Vix Technology General Director Services, Researcher Transactional Services UK&I Information and Ticketing Patrick Halford Group Chief Information CEO Gian Mattia Schucan Marketing and Customer University of Southampton Worldline Services CEO Officer Telexis Founder and CEO Experience Zehra Chudry Paulo Barreto Transport for NSW Gaoithe Consulting FirstGroup plc Carl Partridge FAIRTIQ RATP Research Manager Ticketing & Embedded Louise Coward Steve Howes Nick Mackie CEO Julian Scriven John-Peter Veldkamp GSMA Frameworks Insight Manager Managing Director Head of Contactless & Transit Urban Things Chair of nextbike UK, Manager Mobility Solutions & Kate Gifford Calypso Networks Association Transport Focus Independent Consultan Visa André Perchthaler Managing Director Innovation. Head of Future Mobility François Baylot Lucette Demets David Hytch Philippe Martineau Digital Solutions Manager Brompton Bike Hire Ximedes West Yorkshire Combined Innovative Solutions business Head of Urban Partner President of the Board EMEA Will Judge Antti Vuorela Authority development director London and Partners ParkGate Consultants OSPT Alliance NXP Semiconductors Vice President, Urban Mobility Special Researcher Luke Taylor-Sales Thales John Elliot Julie Jacobson Möller Kate Matson Topias Pihlava Mastercard Helsinki Region Transport Head of Customer Experience Chris Bennetts Head of Transit Practice Sales Manager Executive Director, Customer Development Manager Sherisse Shelton-Smith Authority Brighton & Hove Buses Executive Director Consult Hyperion Lecip Service City of Turku, Regional Public Smart Ticketing Manager Riz Wahid Burt Wilhelm Transport for NSW Kevin Farquharson Robert Jan ter Kuile Public Transport Victoria Transport, Föli Govia Thameslink Railway Head of Retail Payment Services, Principal Dirk Blaauw Director Stategy Consultant Stephen McSpadden Jeannine Pilloud (GTR) Ltd Scotrail Payment Product Specialist Information Architect martran GVB Group Solutions Architect Delegate for Public Transport Minna Soininen Menno Yap Discover S GVB Enrique Fernandez-Pino Craig Josey Rambus Sector Development Director Researcher Folabi Tinubu Matt Blanks Group CIO Senior Retail Strategy Jeremy Meal SBB Finnish Public Transport Smart Public Transport Lab - Managing Director Head of Global Transit The Go-Ahead Group plc Manager Delivery Director – Fares and Martin Prochazka Association TU Delft Primero Transport Services Strategy Simon Fielder South Western Railway Smart Ticketing Projects Ticketing and Payments Søren Sørensen Ronnie Beggs Limited Mastercard Pay As You Go Lead, Adrian Kelly Independent Fares and Consultant Owner Europe Product Director Jean Philippe Joliveau Tim Brewer Passenger Services, Rail Group Chief Product Officer Ticketing Consultant Independent Consultant SFMCON – Smart Ticketing Cubic Marketing Advisor, Owner Department for Transport Vix Technology Laurent Menigault Chris Queree Consulting Josh Nicklin International Division iBlocks Michael Forrest Tim Kendell Stations and Systems Consultant Francis Sykes Head of Business SIA Olivier Briand Policy Manager - Rail Fare Technical Director Manager Queree Consulting Product & Services Marketing Development, EMEA Jonathan Duffy Business Development Department for Transport LRTA Bombela Operating Company Lars Rembold Director Masabi Managing Director Manager EMEA Ralph Gambetta (Pty) Ltd Director Strategic Business RATP Smart Systems Jonathan Donovan Netclearance EMEA NXP Semiconductors General Secretary Development Chief Product Officer Lucy Whitehead Calypso Networks Association Scheidt & Bachmann UK Ltd Masabi Group Innovation Lead Stagecoach Group

Trans_Ticketing #TTGlobal19 www.transport-ticketing.com TICKETING TECHNOLOGY SMART CITY 2019 REAL TIME PASSENGER INFORMATION OF THE YEARS IMPLEMENTATION OF THE YEAR

On Tuesday 29 January we celebrated the many outstanding achievements of WINNER the smart ticketing industry at the 2019 WINNER ROAD AND TRANSPORT AUTHORITY WINNER Transport Ticketing Global Awards. The MASABI'S JUSTRIDE ceremony returned to Landing Forty TRANSPORT FOR NSW RUNNER UP Two in the heart of the City of London, CORVIA LTD, TRADING AS TICKETER offering breath-taking views of the Lon - don skyline. In this perfect setting, we BEST SMART TICKETING PROGRAMME celebrated those organisations who MOST INNOVATIVE CUSTOMER have worked tirelessly to build, establish SERVING OPERATOR 2019 DIGITAL CHAMPION and deploy successful smart ticketing programmes across the World.

Congratulations WINNER to all the winners TRANSPORTS PUBLICS FRIBOURGEOIS WINNER SA & FAIRTIQ WINNER and finalists! SWISS FEDERAL RAILWAYS SBB M RUNNER UP OXFORD BUS COMPANY NOVA PLATFORM CITY OF TSHWANE M A RE YENG IGOMAHEAD GROUPJ

www.transport-ticketing.com/awards TRANS PORT TICKETING GLOBAL

Announcing our new venue for 2020: Olympia London SAVE THE DATE JOIN US NEXT YEAR 28-29 January 2020, London, UK

Trans_Ticketing #TTGlobal20 www.transport-ticketing.com