Investing in You
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The polls are open Parties pitch for your votes ELECTION DAY Page 4 » RETAIL NEWS THAT MATTERS ● £2.40 ● 09.06.2017 Introducing INVESTING IN YOU Sheetal Patel Premier Northampton MORE SUPPORT IS 23 HEADING YOUR WAY Please turn to inside front cover for more info Vol 128Vol No 23 FOR TRADE USE ONLY Introducing INVESTING IN YOU MORE SUPPORT IS HEADING YOUR WAY Sheetal Patel Premier Northampton Supporting you to grow your sales… Over £4million investment in new permanent point of sale materials and signage Great tips to help you drive sales from dedicated National Lottery sales executives and telesales teams Quarterly contact from the team – offering regular support and advice A new FREE retailer hotline 0800 8 40 50 60* Multi million pound advertising support for all National Lottery games We’ll be visiting you over the coming months to tell you all about it. See you soon! * (Calls to 0800 numbers are FREE when calling from a UK landline or mobile. Charges may apply when calling from a business line or abroad.) RN page ad.indd 1 01/06/2017 13:51 The polls are open Parties pitch for your votes ELECTION DAY Page 4 » RETAIL NEWS THAT MATTERS ● £2.40 ● 09.06.2017 The power EXCLUSIVE PROFIT REPORT INCLUDED And how it can transform your business of data Page 28 » 100% 80% 60% 40% 20% 0% DO YOU KNOW YOUR SALES DRIVERS? PROFIT-FOCUSED LAYOUTS £1000 £800 £600 £400 SNACKS DRINKS £200 MONDAY £100 TUESDAY FRESH WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY NEWSPAPERS STORE LOOKBOOK “My focus will be Cash in on Plants, engaging with members and WH Smith parcels making them and News and dry more money” UK fallout cleaning Meet the NFRN’s next Display dispute What makes Surekha NFRN national president is an opportunity Patel an award- 2017 to grow sales, say winning community CONFERENCE Linda Sood Page 22 » SPECIAL indies Page 5 » retailer Page 6 » 2 9 June 2017 RN CONTENTS Shaping the future of independent retail since 1889 12 ways to win in Editor Associate editor News editor fresh & chilled Chris Gamm Chris Rolfe Charlie Faulkner Page 25 @ChrisGammRN @ChrisRolfeRN @CharlieFaulkRN 020 7689 3378 020 7689 3362 020 7689 3357 Features editor Reporter Tom Gockelen-Kozlowski Jennifer Hardwick @TomGK_RN @JenniferH_RN 020 7689 3361 020 7689 3350 Head of production Senior designer Darren Rackham Anne-Claire Pickard @DarrenRackhamRN 020 7689 3391 020 7689 3373 “One of the NFRN’s key roles is helping members raise their games Designer Account managers Financial controller Emma Langschied Marta Dziok-Kaczynska Parin Gohil by improving in-store standards” 020 7689 3380 020 7689 3354 020 7689 3375 Production Erin Swanson Finance executive Paul Baxter on the key themes at this coordinator 020 7689 3372 Abi Sylvane Billy Allen Sales executive 0207 689 3383 year’s annual conference Page 24 020 7689 3368 Khi Johnson Managing director Director of sales 020 7689 3366 Nick Shanagher Mike Baillie Marketing manager 07966 530 001 020 7689 3367 Tom Mulready HEADLINES OPINION Account director 020 7689 3352 Will Hoad 020 7689 3370 4 BREAKING NEWS 18 YOUR VIEWS Parties pitch for your votes Your letters, tweets and views If you do not receive your copy of RN please contact Tom Mulready 6 STORE LOOKBOOK 20 YOUR NEWS on 020 7689 3352 or email [email protected] Best-one retailer Surekha Patel First look at new east London Nisa Raw Store concept Printed by Southernprint, Poole, on 80gsm Galerie Fine Gloss paper 9 SYMBOL NEWS Distributor Seymour Distribution, 2 East Poultry Avenue, London, EC1A 9PT Audit Bureau of Circulations Symbol social media drive July 2015 to June 2016 average net circulation per issue 13,316 How to create a 10 NEWS & MAGS Annual Subscription safety action plan UK 1 year £150 Europe £302 Mirror pro-rata increase praise 2 years £237 Rest of world £354 3 years £333 11 PRODUCT TRENDS To subscribe contact 020 7689 3384 Chocolate profits in focus Newtrade 12 BRAND SNAPSHOT 11 Angel Gate, City Road, London EC1V 2SD News from nine big brands Tel 020 7689 0600 email [email protected] 14 WHAT’S NEW? RN is published by Newtrade Publishing Limited, which is wholly owned by NFRN Holdings Ltd, which is Create a point of difference wholly owned by the Benefits Fund of the National Federation of Retail Newsagents. RN is editorially independent of the NFRN and opinions, comments and reviews included are not necessarily those of the Federation and no warranty for goods or services described is implied. 16 PRICEWATCH Reproduction or transmission in part or whole of any item from RN may only be undertaken with the prior written agreement of the Editor. Benchmark your wine prices Contributions are welcomed and are included in part or whole at the sole discretion of the editor. Newtrade accepts no responsibility for submitted material. Every possible Page 13 care is taken to ensure the accuracy of information. For trade use only RN 9 June 2017 3 Follow RN Follow RN Email & Visit the TALK f on Facebook on twitter phone RN website facebook.com/ThisisRN @ThisisRN for expert advice to email [email protected] www.betterretailing.com/RN TO RN to have your say on the latest news help you grow your sales tel 020 7689 0600 extensive galleries and news WELCOME Like the federation, RN is also always looking for practical ideas that make you more money WHY MY COMMUNITY ver the past month, RN has inter- MATTERS viewed five NFRN deputy vice presi- Page 6 dent candidates to find out what makes Othem great retailers and why they’re the right person to lead the federation in 2019. We’ve spoken to outgoing national president Ray Monelle about his greatest challenges and Editor achievements from his year in office and in- INSIGHT Chris Gamm coming president Linda Sood about what she @ChrisGammRN aims to achieve in the next 12 months. 13 ADVICE CENTRE 020 7689 3378 Together these interviews have formed our How to create a health & safety plan coverage in the build up to the NFRN’s 2017 an- 22 RN INTERVIEW nual conference, which takes place in Torquay Incoming NFRN national on Monday and Tuesday next week. president Linda Sood In this week’s issue, chief executive Paul Baxter outlines some of the key issues that will be addressed over the two days. 24 COLUMNIST What has united them all is their desire to drive the federa- NFRN chief executive Paul tion forward, increase member engagement and give retailers Baxter on the key themes at value and ideas they can’t find anywhere else. annual conference If you’re at conference next week come and say hello to the 25 FRESH & CHILLED RN team – Jen Hardwick, Neville Rhodes, Nick Shanagher and Advice from leading retailers Tom Mulready. If you’re not, over the next two weeks we’ll keep you up to date with the key debates and what we learn, with 28 DATA ANALYSIS breaking news next week and full analysis the week after. How to use it to grow Like the federation, RN is also always looking for practical your business ideas that make you more money. There is a great example this 30 THIS WEEK IN week – your free copy of What To Stock, RN’s exclusive ranging MAGAZINES The importance and pricing report sourced from EPoS data from 3,000 inde- 11 opportunities of data to my pendent stores. Use it to spot products and trends that are mak- for your store store and how ing money for other stores like yours – it’s a powerful tool capa- I use it effectively ble of making a real difference to your business. Page 28 4 9 June 2017 RN BREAKING NEWS Election 2017 MPs on how they will help you The manifestos: Polling day: a retailer’s guide parties pitch What are the key business policies proposed by the major parties? l More regular revaluations to avoid drastic business rates changes plus support for these businesses afected. l A pledge to simplify taxation for small businesses and for your vote the self-employed. l National Living Wage raised to 60% of the median UK by Tom Gockelen-Kozlowski struggle small businesses wage by 2020. [email protected] faced in terms of financial l A continuation of the “one in two out” approach to support. new regulations. Leading politicians from “We will end quarterly the UK’s major parties reporting for small busi- l spent the final week of nesses, we will clamp Reinstate a lower rate of corporation tax for small campaigning ahead of the down on late payments businesses. general election pushing and we will set up a l A review of business rates alongside a “proper appeals for the votes of indepen- national investment to process”. dent retailers. make low cost, long-term l Scrap quarterly reporting for businesses with a At a husting organised finance available,” he said. turnover under £85,000. by the Federation of Small The major parties’ l Raise the National Living Wage to at least £10 by Businesses and Associa- manifestos also highlight 2020. tion of Convenience Stores, the already challenging l Promise of “proposals on food labelling”, a tobacco representatives from the staf wages are likely control strategy and implementation of the sugar tax Conservative, Labour and increase. Only UKIP has on soft drinks. Liberal Democrat parties not pledged a significant agreed greater business rise in the National Living rates support was needed Wage, though the party l Reform the Regulatory Policy Committee to remove for small businesses.