CRIME IN DELHI 2018 as against 2,23,077 in 2017. The yardstick of crime per lakh of population is generally used worldwide to compare The social churning is quite evident in the crime scene of the crime rate. Total IPC crime per lakh of population was 1289 capital. The Delhi Police has been closely monitoring the ever- crimes during the year 2018, in comparison to 1244 such changing modus operandi being adopted by criminals and crimes during last year. adapting itself to meet these new challenges head-on. The year 2018 saw a heavy thrust on modernization coupled with unrelenting efforts to curb crime. Here too, there was a heavy TOTAL IPC CRIME mix of the state-of-the-art technology with basic policing. The (per lakh of population) police maintained a delicate balance between the two and this 1500 was evident in the major heinous cases worked out this year. 1243.90 1289.36 Along with modern investigative techniques, traditional beat- 1200 1137.21 level inputs played a major role in tackling crime and also in 900 its prevention and detection. 600 Some of the important factors impacting crime in Delhi are 300 the size and heterogeneous nature of its population; disparities in income; unemployment/ under employment, consumerism/ 0 materialism and socio-economic imbalances; unplanned 2016 2017 2018 urbanization with a substantial population living in jhuggi- jhopri/kachchi colonies and a nagging lack of civic amenities therein; proximity in location of colonies of the affluent and the under-privileged; impact of the mass media and the umpteen TOTAL IPC advertisements which sell a life-style that many want but cannot afford; a fast-paced life that breeds a general proclivity 250000 223077 236476 towards impatience; intolerance and high-handedness; urban 199107 anonymity and slack family control; easy accessibility/means 200000 of escape to criminal elements from across the borders/extended 150000 hinterland in the NCR region etc. The Delhi Police strove 100000 % relentlessly throughout the year to address these challenges and 4 2.0 evolve strategies to keep the crime rate under control. 50000 1 6.01% 0 Crime Situation 2016 2017 2018 The criminal activities transcend time and space, getting integrated, syndicated and globalised. Consequently they pose a challenge not only to the law enforcement agencies, but also Heinous Crime in 2018 declined by 11.72%, to the civil society in general. Incidents in Delhi are the focus while major heads like dacoity by 36.11%, of attention not only of the National Media but also of Attempt to Murder by 16.26 %, Robbery world media and even ordinary crimes and disorders tend to by 20.15%, Rape by 0.78% and Riot by 54% be sensationalized causing an unsettling effect on the minds of also declined when compared with last the people and their perception of the functioning of the police. year. Even the incidents of snatching and 2,36,476 IPC cases have been registered during the year burglaries have come down.

3 Delhi Police has launched Mobile & Web Apps through 16.26 %, Robbery by 20.15%, Rape by 0.78% and Riot which public can lodge e-FIRs online themselves for the thefts by 54% also declined when compared with last year. Even of Motor Vehicles and other properties without visiting Police incidents of snatching and burglaries have come down. Stations. In 2018, 1,68,861 Online e-FIRs have been registered for Motor Vehicle and other Property Theft cases. CASES REGISTERED Theft cases have contributed 75% share in the Total IPC crime this year as against 71% in last year. Variation Crime 2016 2017 2018 Heads From From Incidents in Delhi are the focus of attention 2016 2017 not only of the National Media but also of Dacoity 46 36 23 -50.00% -36.11% world media and even ordinary crimes Murder 499 462 477 -4.41% 3.25% and disorders tend to be sensationalized Att. to causing an unsettling effect on the minds 615 615 515 -16.26% -16.26% Murder of the people and their perception of the functioning of the police. Robbery 4585 2889 2307 -49.68% -20.15%

Riot 79 50 23 -70.89% -54.00%

Strategy to control Crime Kid. for 22 14 19 -13.64% 35.71% During the year 2018, prevention of crime particularly street Ransom crime, remained one of the top most priority. Multi pronged Rape 2065 2059 2043 -1.06% -0.78% strategies, were adopted to control crime included, Crime mapping Total and identification of hot spots; Dynamic deployment with focus 7911 6125 5407 -31.65% -11.72% on identified areas; Identification of active criminals; Preparation Heinous of compendium of top criminals and its regular updating; Closer Snatching 9197 8070 6642 -27.78% -17.70% surveillance on known criminals; Arrest of notorious criminals; Increased visibility of police on streets; Group patrolling led by Burglary 13542 9548 3910 -71.13% -59.05% District DCsP/Addl.DCsP; Integrated patrolling by local police, Total IPC 199107 223077 236476 18.77% 6.01% PCR staff and Traffic police; Regular checking of two wheelers; ‘Raftaar’ motorcycles deployed for quick police response on the spot; Action against drinking at public places; Action against TOTAL HEINOUS CRIME organized crime; Citizen-centric policing through Jan Sampark (per lakh of population) and other community approach programmes and breaking the supply routes of fire arms in Delhi etc. 50 44.71 40 34.76 The dynamic and scientific strategy to control crime has 29.48 resulted in sharp decline in heinous crimes. The trend of 30 decline in heinous crime percentage to the Total IPC crime 20 from 5.84% in 2015 to 3.93% in 2016 and to 2.79% in 2017 further continued to 2.29% in 2018. 10

0 Total Heinous Crime in 2018 declined by 11.72%, while 2016 2017 2018 major heads like dacoity by 36.11%, Attempt to Murder by

4 CREATION OF NEW DISTRICT AND POLICE DETECTION RATE CRIME HEADS STATIONS 2016 2017 2018 15 New Police Stations, 7 new Sub-Divisions and one new DACOITY 93.48% 100.00% 100.00% district have started functioning w.e.f. 1st January 2019. MURDER 79.35% 88.53% 86.16% Now, there will be 15 Police districts with 66 Sub-Divisions and 178 territorial Police Stations. ATT.TO MURDER 87.31% 95.45% 97.86% ROBBERY 61.96% 81.55% 87.43% The need for creation of new Police Stations was felt to balance the workload of heavy police stations and to rationalize the RIOT 79.75% 94.00% 82.61% unmanageable areas of Police Stations to improve policing. KID.FOR RANSOM 95.45% 100.00% 100.00% The new district “Outer-North” has been created after carving out areas from the exiting Rohini and North-West districts. RAPE 86.05% 91.31% 94.76% TOTAL HEINOUS 71.77% 87.00% 91.16% SNATCHING 34.63% 55.64% 56.98% BURGLARY 17.25% 29.34% 31.23% M.V.THEFT 13.68% 16.83% 19.67% M.O. WOMEN 71.90% 83.21% 85.95% INSULT TO MODESTY OF WOMEN (509 IPC) 61.63% 80.35% 84.01% TOTAL IPC 26.64% 34.60% 36.53%

Murder ‘Murder’ is the taking of life of a person with deliberate intent. Such a crime may be the result of jealousy, rivalry or passion. The motive may be gain or profit or removal of an obstacle. The impulse may come from a quarrel or a provocation. Mens ACHIEVEMENTS IN INVESTIGATION AND rea is a decisive factor. DETECTION OF CASES During the year, 477 cases of murder were registered as High detection rate achieved in heinous cases compared to 462 cases in 2017. Out of these, 86.16% Detection is mainly a function of scientific investigation, cases were solved. Incidents of murders per lakh of population systematic interrogation and diligent analysis of criminal have shown a significant decline during the last fourteen years intelligence. The use of CCTVs in certain areas has helped coming down to 2.60 in the year 2018 from 3.29 in the year in solving many cases. 2004.

Owing to sustained efforts and professional investigation by Analysis of motives behind murders during the year, reveals districts and specialized units like the Crime Branch and the that 20.96% of the cases were due to sudden provocation or Special Cell, 91.16% of heinous cases were worked out in trivial issues, 37.95% due to enmity or dispute and 10.90% 2018, as against 87.00% in 2017. The detection in Total were passion related. Only 10.90% of the murders were IPC crime also improved to 36.53% from 34.6% in 2017. crime related.

5 S.P. Badli (24/01/2018) MOTIVE OF MURDER • Murder-cum-robbery of Smt. Raj Rani Grover (75 years) at PS Shalimar Bagh (26/01/2018) • Murder-cum-robbery of Sh. Ram Bhawan (25 years) at Crime Related 11% PS GTB Enclave (09/02/2018) Sudden Provocation/ • Double Murder of Sh. Satish @ Mangal (40 years) and Trival Issue 21% Sh. Gobind @ Chhotu (25 years) over old enmity at PS Passion Related 11% Narela (23/02/2018) Enmity/Dispute 38% UIDB & Others 19% • Murder-cum-Robbery of Sh. Amarjeet (28 years) at PS Tilak Marg (25/02/2018) • Murder-cum-kidnapping case of Sh. Aayush Nautiyal (21 years) at PS Palam Village (23/03/2018) • Double Murder cum Robbery of Gunman Sh. Prem Kumar WEAPON USED IN Singh (50 years) and cashier Sh. Rajni Kant (40 years) at PS MURDER CASES Narela (26/04/2018) • Double Murder of Sh. Jagpal Aneja (51 years) and Smt. Strangulation,14% Paramjeet (48 years) over property dispute at PS Model Town Kerosene/Petrol,2% (27/04/2018) Poison/Liquor,1% • Double Murder of Sh. Sandeep Deshwal (40 years) and Other Weapon,5% Pawan Maan (45 years) over old enmity at PS Sector-23, Sharp Edged,43% Dwarka (02/05/2018) Blunt Object,16% Fire Arms,19% • Double Murder of Sh. Shamim Ahmed (55 years) and his wife Smt Taslim, (45 years) over property dispute at PS Jamia Nagar (19/05/2018) Sensational Murder Cases Solved during the • Murder of Ms. Shailja Dwivedi (32 years) over love affair year at PS Naraina (23/06/2018) • Murder-cum-dacoity case of 5 persons namely Smt. • Double Murder of Sh. Madan Lal (29 years) and Smt. Nupur Jindal (48 years), Smt. Urmila Jindal (82 years), Kaushlya Devi (50 years) over money dispute at PS Pahar Smt. Anjali Jindal (38 years), Smt. Sangeeta (55 years) and Ganj (16/08/2018) Security Guard namely Rakesh (42 years) at PS Mansarovar • Double Murder of Sh. Lukki (22 years) and Smt. Veena (48 Park (07/10/2017) years) over money dispute at PS Seema Puri (19.08.2018) • Murder-cum-robbery of Sh. Naresh (22 years) at P.S. • Murder of Sh. Dilshad Khan (34 years) over old enmity at Govind Puri (03/01/2018) PS Jamia Nagar (03/09/2018) • Double Murder of mother Deepa (36 years) and son Master Rishi • Abduction-cum-Murder case of Sh. Deepak (23 years) at (10 years) over property dispute at PS Palam Village (14/01/2018) PS Jaitpur (04/09/2018) • Murder-cum-robbery of Sh. Maan Singh (60 years) at PS • Murder-cum-Robbery case of Senior Citizen lady Smt.

6 Nathia (97 years) at PS Maurya Enclave (27.09.2018) • Over refusal to employer for work (24.9.18, PS Ranhola) • Double Murder case of two sister’s due to demand of • Over minor physical collision (20.10.18, PS Aman Vihar) dowry at PS Seelampur (26.09.2018) • Over refusal to give liquor (11.11.18, PS Baba Haridass Nagar) • Murder case of Sh. Nitin (Constructor) (36 years) over money dispute at PS Punjabi Bagh (14.10.2018) Robbery and Dacoity • Taimoor Nagar murder case of Sh. Rupesh (34 years) over Due to its violent nature, dacoity/robbery is a serious crime. It sudden quarrel at PS New Friends Colony (01.10.2018) is one of the most sensitive crimes for citizens when they form a perception about the relative safety of an area. It is also one • Triple Murder of Sh. Mithlesh Kumar (45 Years), his of the main concern for businessmen. Often suspects approach wife Smt. Siya (42 years) and daughter Ms. Neha (16 years) their target, threatening to cause bodily harm if the victim does of Kishan Garh due to family dispute at PS Vasant Kunj not part with money or property. South (10/10/2018) • Murder-cum-Dacoity case of cashier Sh. Santosh Kumar During 2018, 2307 cases of robbery were reported as (45 years) of Corporation Bank, Kaira Village, Najafgarh compared to 2889 cases in the corresponding period of last involving cash of Rs. 3 lakh at PS Chhawla (12.10.2018) year. 2017 of these cases were solved with the arrest of 3861 persons. 23 cases of dacoity were reported this year as • Murder-cum-robbery case of gunman Sh. Bishambar (41 compared to 36 cases in the year 2017. All cases of dacoity years) of a cash van carrying Rs. 4.2 Crore at PS Mayur were solved with the arrest of 116 persons. Vihar (09.10.2018) • Double Murder of Sh. Tanishq @ Sunny (25 years) and DACOITY Pawan (21 years) over touching of vehicle at PS Shalimar Bagh (28.11.2018) 50 46 40 36 • Murder of senior citizen Sh. Chander Bhan, (90 years) with the intention of robbery at PS Badarpur (28.11.2018) 30 23 2 1 36 20 .74 .1 • Murder of Sh. Yogesh (24 years) over touching of vehicles % 1% at PS Pandav Nagar (10.12.2018) 10 0 Murders for Petty Reasons 2016 2017 2018 • Over a minor issue during drinking session (10.02.18, PS Cases Solved 100% Seema Puri)

• Over refusal for giving money for liquor (23.4.18, PS ROBBERY Vikas Puri) 5000 4585 • Over change of audio track (07.05.18, PS Punjabi Bagh) 4000 2889 • Over refusal to take orders from an another inmate in jail 3000 2307 3 (22.5.18, PS SP Badli) 2000 6.9 20.15% 9% • Over urination on the floor (12.6.18, PS Govind Puri) 1000 0 • Over shouting in the street (30.8.18, PS Mangol Puri) 2016 2017 2018 • Over refusal to return mobile phone (22.9.18, PS Subhash Place) Cases Solved 87.43%

7 Sensational robbery/dacoity cases solved during the • Robbery of Rs. 5.03 lakhs in an office in Naharpur of PS year Rohini North (18.11.2018) • Robbery of Rs. 5.31 Lakhs of P.S. Shalimar Bagh (01/02/2018) • House Robbery of Rs. 45 lakhs and jewellery of Bhagwan • Robbery of Rs. 10.88 Lakhs of PS Vijay Vihar (03/02/2018) Dass Nagar Extn., main Rohtak Rad of PS Punjabi Bagh (10.12.2018) • Robbery of Rs. 6 Lakhs of P.S. Gokal Puri (10/02/2018) • Dacoity of Rs. 15 Lakhs at factory “Jindal Fabrics” of PS Snatching Okhla (25/02/2018) This year, 6642 cases of snatching were reported as compared • Robbery of Rs. 20 Lakhs of PS Sultan Puri (26/03/2018) to 8070 cases in the year 2017. 3785 (56.98%) cases were solved with the arrest of 5326 persons. 96.66% of the total • Dacoity of Rs. 14 Lakhs of PS Vivek Vihar (01/04/2018) arrested criminals were first time offenders and 54.90% of • Dacoity of Rs. 18 Lakhs in a shop of PS Kotwali them were illiterates or school drop-outs. (03/04/2018) • Robbery of Jewellery in a jewellery shop of PS Begum Pur SNATCHING (05/04/2018) • Robbery of Rs. 20 Lakhs of PS Madhu Vihar (10/04/2018) 10000 9197 8070 • Robbery of Rs. 50 Lakhs of PS Bharat Nagar (22/04/2018) 8000 6642 6000 • Dacoity of Rs. 33 Lakhs of PS Model Town (25/05/2018) 1 4000 2.2 17.70% • Robbery of Rs. 4.50 Lakhs of PS Bhajan Pura (01/06/2018) 5% 2000 • Robbery of Rs. 9.19 Lakh of PS Uttam Nagar (20/06/2018) 0 • Robbery of Rs. 15 Lakhs of PS G.T.B. Enclave (21/06/2018) 2016 2017 2018 • House Robbery of cash Rs. 5 Lakh & jewellery of Cases Solved 56.98% Mansarover Garden of PS Kirti Nagar (25/06/2018)

• Robbery of Rs. 20 Lakhs, PS Dabri (04/07/2018) Motor Vehicle Theft • Robbery of Rs. 11 Lakhs infront of Muskan Hospital, M.V. Thefts in Delhi have been attributed mostly to the Gamri Extn., PS New Usman Pur (16/07/2018) phenomenal increase in number of motor vehicles, availability of more fancied cars as easy targets on road sides, and • Robbery of Rs. 40 Lakhs of PS K.N. Katju Marg (18/07/2018) inadequate parking space. The reluctance of vehicle owners to • Robbery of Rs. 65 Lakhs of PS Sarita Vihar (01/08/2018) install safety devices has also been a major contributory factor. Advertisements have been issued from time to time in leading • Robbery of Rs. 70 Lakhs of PS Naraina (02/08/2018) news papers, advising vehicle owners to install anti-auto-theft • Robbery of Rs. 84 Lakhs of PS Dabri (08/08/2018) devices. • Robbery of Rs. 11.94 Lakhs of PS Ashok Vihar (12/10/2018) This year, 44158 M.V. theft cases were reported as against • Robbery of Rs. 10 Lakhs of PS Ashok Vihar (03/11/2018) 39084 cases in the year 2017. Among the stolen vehicles, 32984 • Robbery of Rs. 6.61 lakhs and foreign currencies of PS (74.70%) were two wheelers, 8036 (18.20%) cars and 3138 Bhajanpura (17.11.2018) (7.11%) other vehicles. 4619 (10.46%) stolen vehicles were

8 recovered and 6751 auto lifters were arrested. This year M.V • Barriers/”Naka” in affected and vulnerable areas to theft registered, per lakh of vehicle population, was 418 Motor prevent MV Theft; Vehicles, as against 379 motor vehicles last year. Motor Vehicle • Manufacturers requested to install security devices at the thefts accounted for about 19% of the total IPC cases in Delhi factory/ show room; and in about 12% such cases, the stolen Motor Vehicle was found to have been registered outside GNCT of Delhi. • Record of stolen vehicles has been computerized; • Parking attendants have been sensitized; MOTOR VEHICLE THEFT • Co-ordination with Insurance Agencies; (per lakh of vehicle population) • Distribution of educative literature on preventive measures and; 500 418 400 378.86 379.37 • Educative advertisements in newspapers, FM Channels etc.

300 SAFETY OF VULNERABLE GROUPS 200 100 Women Delhi Police has accorded maximum importance towards 0 2016 2017 2018 providing safety to women. Preventive efforts of Delhi Police in this regard include measures like police night patrol, mobile women police team, presence of women in PCR vans and Major Factors responsible for Motor Vehicle deployment of policemen/policewomen around girls colleges and Theft schools etc. There have been many drives against eve-teasers. • Low Risk – High Profit Venture. Made more attractive by paradigm change in vehicle models and costs; Delhi Police faces the challenge of ensuring women safety • Non-availability of parking places in residential areas; in an adverse socio-economic backdrop. However, proactive initiatives have contributed towards control on crime against • Indifferent attitude of owners; women. In 2018, there has been reduction in cases pertaining • Reluctance to spend on installation of security devices; to Molestation of Women by 3.05%, insult to the modesty of women by 8.37% and rape by 0.78%. In about 97% • Non-availability of a fixed registration number plate of rape cases, the accused were known to the victim. Strangers facilitates re-painting in no time. were involved in only about 2.50% cases. Involvement of • Second hand market in other states plays a major role in strangers in rape cases has shown a steady decline during last absorption of stolen vehicles; two years alongwith a marginal decline in overall cases of rapes reported. • Vehicles stolen from Delhi found disposed in other states/ countries; UP, Bihar, West Bengal, J&K, North-East states, Nepal and Bangladesh CRIME AGAINST WOMEN

Variation Crime Heads 2016 2017 2018 Action initiated by Delhi Police for prevention (2017/2018) of M.V. Thefts Delhi Police undertook several measures to check the rise in Rape 2065 2059 2043 -0.78% Motor Vehicle Theft cases. Few of these are as follows : M.O. Women 4032 3275 3175 -3.05% • Identification of affected places and time zone and proper deployment of staff in these areas; Eve teasing 894 621 569 -8.37%

9 Rape is one of the most heinous offence affecting the victim RAPE (per lakh of population) both physically and emotionally. Delhi Police has taken a series of measures in terms of prevention, education and 12 11.70 11.43 11.14 surveillance in vulnerable areas and these have resulted in the number of cases coming down. 10 8 Informing the Civic Agencies about dark patches in the city 6 and directing BPOs to ensure safety of lady employees while 4 dropping them back to their respective residences, have also 2 helped in curbing crime against women. Owing to systematic 0 and diligent work by each District and emphasis on the arrest 2016 2017 2018 of alleged accused in sexual assault cases, a high solving rate in rape cases (94.76%), molestation of women cases (85.95%) and insult to modesty of women (84.01%) could be achieved during the year 2018. Districts ensured concerted INVOLVEMENTINVOLVEMENT OF STRANGERSOF STRANGERS IN RAPE IN RAPE action against drinking in public places, which often acts as (In (INPercentage percen t AGE)) a precursor to crime against women. 33,873 persons were 4.0 3.57 arrested for this offence during the year 2018. 4.0 3.57 3.36 3.53.5 3.36 3.0 3.0 2.50 2.5 2.5 2.5 Rape-Victim & Accused Relationship 2.02.0 1.5 1.5 Friends/Family’s Friends 888 (43.47%) 1.01.0 0.5 0.5 Neighbours 332 (16.25%) 0.0 0.0 2016 2017 2018 2016 2017 2018 Relatives 246 (12.04%)

Employers /Co-workers 59 (2.89%)

Other known persons 467 (22.86%) MOLESTATION OF WOMEN (per lakh of population) Unknown/strangers 51 (2.50%) 25 22.61 20 18.22 Maximum attention is paid to solve the incidents of rape and 17.31 other crimes against women at the earliest. In such cases about 15 63% of the accused are arrested within first two weeks. All out 10 efforts are made to bring the perpetrators of such crimes to book. It is pertinent to mention that the percentage of worked out cases 5 increases with the passage of time as absconding accused are 0 arrested. Investigation in these cases is carried out in a highly 2016 2017 2018 professional manner so that the accused persons are properly linked to the Crime.

10 Children way while visits to senior citizens by beat staff and even senior Analysis of reasons behind missing children reveals that in officers are being closely monitored. To further improve their most of the cases children go missing due to reasons like being security, senior citizens were advised regarding installation of scolded by parents at home, academic pressure, losing their security equipments like door chain, magic eye, iron grill and way, elopement, etc. Crime Branch made sustained effort to safety locks and in some cases it was provided free of cost. identify whether organized gangs were behind kidnapping of children; however, no such gang was found to be active in the A Cyber Safety & Digital Awareness Programme was city. Crime Branch has also conducted a survey of children organized for Senior Citizens. Over 2500 senior citizens begging at various traffic intersections to find whether they had from all across Delhi were educated on cyber security been forced into begging by some organized gang. However, and given informative handouts on cyber threats and safe the survey did not reveal involvement of any organized gang online habits. Senior citizens were also made aware about behind child begging. Crime Branch and District Police have digital payments and salient aspects of UPI and BHIM continued with their efforts to trace the missing children from Applications. shelter homes, Railway Stations, Bus Stands etc., under the schemes Operation Smile-II and Operation Muskan-II. Police In continuation with the technology initiative, Delhi Police has teams visited various shelter homes and spoke with children to launched a Senior Citizen Mobile App on 01.10.2016 i.e. find out about their residential addresses so that they could the International Day for Older Persons. This Mobile App be re-united with their families. This resulted in tracing and continued to facilitate easy registration by senior citizens and re-uniting a total of 4636 children so far. easy access to the names and telephone numbers of the respective Beat Officers. It also has an ‘SOS’ button for emergency calls, The scheme “Pehchaan” also continued this year and children which connects the senior citizen to Helpline No. 1291. The from under privileged sections were photographed in order to emergency call indicates the location of the caller and also maintain a data bank which could be used to trace the child simultaneously alerts the area SHO, Beat Officer and a pre in case he/she was ever reported missing. 1,89,979 children assigned contact through SMS. have been photographed under this scheme so far. Sustained efforts by Delhi Police has resulted in significant Senior Citizens decline in crime against senior citizens. The security and safety of the senior citizens in Delhi has been a priority area for Delhi Police. To control crime against the senior citizens, a comprehensive security audit of the HEINOUS CRIME AGAINST residential premises of the senior citizens, with their consent, SENIOR CITIZENS was undertaken to make their security foolproof. In 2018, local police conducted 34,097 security audits, Beat Officers 120 115 made cumulative 5,23,056 visits to senior citizens and 100 3,78,794 telephone calls were made to senior citizens. 3650 89 80 senior citizens were freshly enrolled during the year 2018 61 under this scheme. 60 2 2 31 .60 .4 40 % 6% At the district level, the police station staff paid visits to senior 20 citizens in their respective areas besides making telephone calls 0 and holding meetings in the neighbourhoods. Door to door 2016 2017 2018 survey of servants and tenants has been followed up in a big

11 North-Eastern Residents FICN, Traffic, intelligence sharing, terror and online frauds Delhi Police gives top most priority to the security of people from etc., were discussed and follow up actions were taken. Besides the North-East region living in Delhi. Specially designated the coordination meeting at the Police Head Quarter’s level, officer Jt. CP/SPUWAC and SPUNER conducted regular District DCsP also held regular coordination meetings with meetings with the representatives of North Eastern residents their counter parts of neighbouring states. to ensure their security and have a robust feedback mechanism for this purpose. The cell also monitored the calls received on DETECTIONS Helpline No. 1093, instituted especially for this purpose. The Facebook page “Delhi Police for North East Folks” maintained Action against Illicit arms by Jt. CP/SPUWAC and SPUNER remained very popular. The problem of illicit firearms and their use is becoming worse with every passing year. The reasons why people go in Crime against North-Eastern States’ residents has shown a for illegal arms vary from person to person, though most who decline of 17% in heinous cases with 19 cases being reported seek illegal arms are petty criminals or those seeking revenge. in 2018 as against 23 cases reported last year. The staff of North-Eastern Cell and Beat Staff of concerned Police The issue of supply of illicit arms from Munger in Bihar, Stations are in regular contact with the representatives of Dhar & Khargone in MP and different districts in UP North-East State residents to ensure that their complaints are was taken up in the Interstate Coordination Meetings with addressed promptly. the representatives of the concerned states for directing the concerned local Police to take stringent action against those HEINOUS CRIME AGAINST involved in manufacture of illegal firearms and supplying NORTH-EASTERN RESIDENTS them to Delhi. Efforts were made during 2018 to connect 30 28 all backward and forward linkages and unearth the entire chain of supply, transit route, mode of trafficking, end 25 23 users and source of manufacturing of illicit firearms. Delhi 20 19 Police gave a severe blow to the illicit fire-arm suppliers 15 1 7 17 to Delhi and recovered huge quantities of illicit fire-arms. .86 .3 10 % 9% During the year, 1905 illicit fire arms have been recovered 5 by Delhi Police. In order to check the supply of illegal fire- 0 arms, audit of the records of the licensed fire-arm dealers 2016 2017 2018 is also being conducted. Sustained action against illicit INTERSTATE COORDINATION MEETINGS firearms resulted in decline of cases where firearms have Delhi and its neighbouring states, particularly the National been used in crime in comparison to the last year. Capital Region, have become an urban continuum. Criminals know no boundaries and operate interstate frequently. An DECLINE IN USE OF FIRE ARMS initiative was taken to organize Interstate Coordination 1000 912 848 meetings for sharing criminal intelligence and terrorist 800 752 hideouts. Delhi Police organized four Interstate Coordination 600 meetings in 2018, which were attended by the representatives 7 1 400 .01 1.3 from UP, Rajasthan, Haryana, Punjab, Himachal Pradesh, % 2% 200 Uttrakhand, J&K and even from Bihar and Jharkhand. 0 The issues related to organized crime, illegal gun running, 2016 2017 2018

12 identified and police resources including pickets, foot patrolling, RECOVERY OF FIRE ARMS PCR Vans and Emergency Response Vehicles (ERVs) were 2000 1905 deployed to enhance visibility and prevent crime. Monitoring of jail release, collection of criminal intelligence and surveillance 1500 1381 on the activities of criminals was stepped up. With these 1000 902 continuous efforts of districts and specialized units throughout 0% 4% 500 .1 .9 the year, following major groups involved in criminal activities 53 37 were busted. 0 2016 2017 2018 • Kranti @ Rajesh Bharti Gang: Two desperate/wanted interstate gangsters, Jitender Bhardwaj @ Pinnu @ Pandit and Vijay Dahiya @ Babbar arrested; 17 cases of Attempt to Action against Drug Trafficking Murder, Robbery, Theft and Hurt solved. Notorious criminals During the year, concerted action was taken against drug Harsh @ Devender and Ajay @ Sanjay, who opened fire and trafficking which resulted in the recovery of huge quantity of injured a Police Sub-Inspector at Brar Square on 23.01.2018 Narcotics Substances. Anti Narcotics Squad have been setup arrested; Accused Harsh @ Devender was on bail after being in all districts for effective action against drug traffickers and sentenced to life imprisonment in a murder case of PS Palam drug abuse awareness campaign among citizens. Vihar, Gurugram, Haryana. In the month of June, 2018, members of this gang were zeroed in the area of Fateh Pur Beri, ACTION UNDER NDPS ACT Delhi. Upon being asked to surrender, the criminals started 2016 2017 2018 indiscriminate firing on the police party. A fierce encounter Cases Registered 289 362 493 took place in which four desperate gangsters namely Rajesh @ Arrests Made 370 491 662 Bharti, Sanjeet @ Surjeet , Umesh @ Don & Viresh Rana @ Bikhu were neutralized while their fifth accomplice namely RECOVERIES IN (KGS.) Kapil was injured and arrested. Smack/Heroin 24.683 51.580 196.747 Ganja 4629.008 2415.975 4272.933 • Irfan @ Chhainu Pehalwan Gang: One dreaded and notorious gangster, Asif cousin of Irfan @ Chhainu Pehalwan Cocaine 1.142 1.483 1.197 wanted in cases of Abduction, Kidnapping for Ransom and Charas 29.544 58.453 14.170 MCOCA of PS Seelampur, Delhi arrested; Sharp-shooter Poppy head 600.00 5550.400 1529.740 Anwar @ Hatela , previously involved/wanted in ten criminal Opium 201.881 19.650 53.700 cases of Murder, Attempt to Murder and Robbery arrested; sharp-shooters Rizwan @ Imran and Riyaz @ Khanda who Counterfeit currency had planned killing of three members of rival gang led by Delhi Police launched a drive against fake Indian currency notorious Nasir, arrested; Sharp Shooter Shahbaz Qureshi @ and associated other agencies like RBI, Customs Department Shabbu involved in two cases of Murder and one case of Arms and Intelligence Bureau in this pursuit. During the year Act arrested. 2018, FICN worth Rs. 3,33,16,350 Crores (approx.) was • Karamveer @ Kaala Gang: Two criminals Karamveer @ recovered and 33 cases registered. Kaala (Kingpin) and Nanha @ Kaala @ Mohd. Faizaan, wanted in a broad daylight murder committed in Bahadurgarh, Major Gangs Busted Haryana in December 2017, arrested. Accused supplying Delhi Police has taken several innovative measures to check illegal arms and ammunition to dreaded gangster Jitender @ the incidents of crime. Crime-prone areas were dynamically Gogi; Two criminals Pawan @ Chachi and Pintu @ Sumit

13 @ Dolla, involved in several cases of Murder, Attempt to committed in a single day during Ganpati Mahotsav in Murder, Arms Act etc., arrested. Mumbai; Fourteen mobile phones recovered. • Kapil Sangwan @ Nandu Gang: Sharp Shooter Deepak @ • Pradeep Solanki Gang: One shooter “Paramjeet @ Manoj @ Ujwaliya, wanted in an assault case on criminal Vikas”, indulging in extortion from various builders and Shiva Suri, arrested; One criminal Deepak @ Nakul, cousin property dealers in Uttam Nagar area on the instructions of of gangster Jyoti @ Baba and Kapil Sangwan @ Nandu gang leader, Pradeep Solanki, who is in jail, arrested. arrested, Car Jackers/ Robbers Yogesh Sharma @ Yash @ • Satte Gang: Fugitive Shamim Ahmed @ Boondi arrested; Lala alongwith four associates Devender @ Dev @ Bablu, 13 cases of Robbery-cum-Murder, Robbery, Snatching and Amit Sehrawat @ Yudh @ Shambhu @ Leelu, Giriraj Singh Theft solved. @ Raj and Parveen @ Bholu @ Avi arrested, seven cases of Car Jacking and Robbery solved. • Neeraj Bawania and Kapil @ Nandu Gang:- One desperate Gangster Bhupinder @ Mohit @ Sonu @ Khali • Nasir Gang: One notorious gangster/ sharp shooter Rashid arrested, carjacking case of of PS Dwarka South solved, @ Cablewala, wanted in a Double Murder case of PS previously involved in fifteen criminal cases. Jafrabad and previously involved in four cases of Murder, Attempt to Murder and Robbery, arrested; Notorious criminal • Tillu Tajpuriya Gang: One desperate criminal/sharp Sachin Manchanda @ Bunty, B.C. of PS Geeta Colony, shooter Sonu Dhankar @ Dinesh @ Vikki, wanted in two amongst most wanted in West District and associated with cases of Attempt to Murder and Robbery, arrested; One dreaded Nasir Gang, arrested; One desperate and notorious member Sachin @ Ramu, BC of PS Nihal Vihar, wanted in Gangster/Sharp-shooter Mohd. Salim, wanted in six criminal a case of Attempt to Murder of PS Vasant Kunj, arrested. cases of Attempt to Murder, Arms Act and Theft, arrested. Two desperate sharp shooters Naresh Kumar @ Sonu and Sharp Shooter Adil, brother of gangster Nasir, involved in a Umesh Kumar @ Kala , wanted in three Murder cases of case of brutal double murder of PS Jaffrabad, arrested. Monu @ Nepali of PS Maurya Enclave, Satya Prakash @ Babloo of PS Ashok Vihar, Delhi and Niranjan Master • Nizam and Rokha Gang: Seven members Nizam @ Nazir, of PS Murthal, Haryana, arrested. They were also wanted Sheikh Rafiq @ Aaka @ Roka, Sheikh Anwar @ Akka in a MCOCA case of PS Special Cell. Tillu gang is the @ Annu, Shabid Ali, Jainel @ Gofra, Vinod and Riyaz rival of other notorious gang led by Gogi in Outer Delhi. One arrested; 45 cases of House Burglary and Theft solved. member Suman Dass @ Rahul wanted in Tis Hazari Courts • Rohit Chaudhary Gang:- Four Desperate Robbers/Car shootout case, arrested. Jackers Akash (sharpshooter), Suraj Choudhary, Ajay Rathi • Zahar-Khurani Gang: Three accused Kasir Alam @ @ Shanki and Bunty, involved in sensational Taimoor Nagar Kasir (Gang Leader), Mohammad Abbas and Kurban Murder case and series of sensational Robberies committed @ Mohammad Alam, involved in a number of drugging in different parts, arrested. 28 cases of Murder, Robbery, incidents of all over Delhi and NCR arrested, ten cases solved; carjacking using Fire Arms and Snatching, MV Theft and Two accused Kasim Khan (Gang Leader) and Madan Pal Attempt to criminal intimidation solved; One Sharp Shooter- arrested, five accused Sharif Khan, Deen Mohd @ Shalu, cum-Extortionist Aash Mohammad @ Ashu, previously Aslam @ Guddu, Sikender and Shivam arrested and one JCL involved in three cases of Attempt to Murder, Hurt and apprehended; 23 cases of Theft of E-Rickshaw by drugging Extortion, arrested. and theft solved. • Fukrey Gang: Interstate Robbers gang involved in various • Shalim Gang: Four members Shalim, Noshad, Shanu and Shah incidents of Robbery and Snatching in different states busted; Aalam arrested; 35 cases of M.V. Theft solved. They used to steal Gang leader Nadeem arrested and one Juvenile apprehended; the vehicles as per demand and then supply the same to various parts Gang involved in 188 cases of mobile Snatching and Robbery

14 of India viz UP, Uttrakhand, Haryana, Delhi etc.; They used to Amount of Reward No. of Criminals sell the stolen vehicles under the cover of financed vehicles. Arrested • Jitender Gogi Gang: One active member/dreaded Gangster 15,00,000/- 1 Deepak @ Pradeep Bajana arrested; One Sharp Shooter Raka 4,00,000/- 1 @ Rakesh Dahiya, previously involved in three cases of Murder, Attempt to Murder and Arms Act, arrested. 2,00,000/- 4 • Anna Gang: Inter-State Robbers Bittu @ Anna, Bittu @ 1,25,000/- 4 Rakesh, Arjun Singh, Sandeep and one lady Sunita @ Maya 1,20,000/- 1 arrested. Gang involved in robbing unsuspecting victims after offering them lift/share ride in their vehicle; 10 cases of Murder, 1,05,000/- 1 Robbery and Theft solved, Accused Bittu @ Rakesh previously 1,00,000/- 36 involved in over 100 criminal cases. 75,000/- 1 • Pasonda Gang: Four notorious Robbers Adil, Mohd. Ishaq, 70,000/- 1 Irfan @ Palli and Deepak arrested. Six cases of Robbery solved; Notorious/Wanted Robber & Kingpin of Pasonda Gang, Shadab 60,000/- 1 @ Salman arrested; 24 cases of Robbery, Snatching and Theft 50,000/- 55 solved. One Desperate Robber Afsar arrested; One case of Robbery of PS Anand Vihar solved. 25,000/- 46 20,000/- 10

Monitoring of jail release, collection of 15,000/- 3 criminal intelligence and surveillance 10,000/- 2 on the activities of criminals have been stepped up. 5,000/- 1 Total 168 Rewarded Criminals Arrested Sustained efforts of Districts and specialized units like Crime COMMUNITY POLICING INITIATIVES Branch and Special Cell have resulted in arrest of a large Delhi Police has taken the lead in proactively reaching out to number of desperate criminals on whose arrest, monetary the community and has launched several community policing reward were announced by Delhi Police. initiatives. Various initiatives that were taken in previous years were continued vigorously in the year 2018 also. CRIMINALS CARRYING REWARD ARRESTED Sashakti: Self-Defence Training 200 168 A large number of women are working outside the home. 150 Self-defence training programmes have inculcated a sense 106 of confidence among them to resist any inappropriate act 100 against them and report such acts to police at once without 9% .4 hesitation. 50 58 0 Self-Defence Training is imparted to girls/women for 2017 2018 self protection and empowering them with skills to ward

15 off aggressors. There are designated Self-defence training equipment, and vi) to enlist the support of these stakeholders in teams in the Special Police Unit for Women & Children crime prevention and detection in the area. 19,810 Parharis and Districts. Various training courses are organized have been enrolled under this scheme so far. in schools, colleges, community centers, parks and JJ Clusters where specially designed self defence techniques are taught to the girls.

Under the Sashakti Scheme, 2,08,125 girls/women were imparted self defence training in 989 programmes during the year 2017 and 2,77,516 girls/women were imparted self defence training in 1419 programmes during the year 2018. Delhi Police has entered the “Limca Book of Records” by training over 9,80,456 women so far in 5,140 programmes organized under this scheme since 2002.

Police Mitra This scheme is aimed at involving civil society in crime prevention and maintenance of law & order. The objective is to achieve effective policing with active involvement of local citizens. Police Mitras assist the local police in picket duties, traffic management, collection of intelligence and law and order arrangements etc. 1,862 Police Mitras have been co-opted under this scheme so far.

Nigehban Under this scheme Delhi Police has surveyed all important locations of the city and drawn a list of sensitive areas which require CCTV monitoring. Individuals, RWAs and MWAs have been motivated to install CCTV Prahari Scheme cameras at identified spots by pooling their resources. Prahari, a force multiplier for policing, is an initiative of This project is a shining example of proactive community Delhi Police for involving various stakeholders like guards policing in the country. The “third-eye” is an excellent and chowkidars in prevention of crime. It aims at promoting aid to police investigations and efforts are on to add more a feeling of ownership and camaraderie in the community CCTV cameras with recording facilities all over the city. to promote better police-public relations. Prahari aims at During the year 2018, this scheme was further carried institutionalizing partnerships and cooperation between on successfully and the number of CCTV cameras under the police, public and private sector security providers in this scheme has risen to 2,23,652 so far. community policing. The objectives of the scheme are i) to identify crime prone areas, ii) to reduce property crime, iii) to Eyes & Ears Scheme foster police-public relations, iv) to increase community spirit, In the “Eyes and Ears” scheme, various sections of v) to equip the chowkidars and security guards with security public like rehriwalas, chowkidars, patriwalas, security

16 guards, parking attendants, three wheeler/taxi drivers, bus work in a coordinated effort to improve the security of drivers/conductors, porters, shopkeepers, property agents, the area concerned. second hand car dealers, landlords, members of RWA/ MWA, cyber café owners and PCO owners, guest house Nirbheek owners and other alert citizens are involved in providing While a number of platforms are available with general information regarding suspicious activities of individuals public to seek help from the police in cases of sexual and crimes. Besides the above, there are several other harassment, an urgent need was felt to create a specialized categories of citizens who are also being motivated to act forum for the girl child victims in school/college going as the ‘eyes and ears’ of the police. These are in the form of age group to effectively report such crimes. Delhi Police Nagrik Suraksha Samitis, washermen, barbers, cobblers, officials pay regular visits to ‘co-educational’ as well plumbers, key lock repairers, students, petrol pumps as only for girls schools and conduct interactive sessions workers, even doctors in slums/small areas, domestic help with girl students. The aim of these sessions is to build providers, domestic help, TV/fridge/computer mechanics, up rapport with them, talk about various initiatives of mother dairy booth operators, security and other staff of Delhi Police in order to instill a sense of confidence in hotels/guest houses/eating houses particularly dhabas etc. them and to sensitize them about basic precautions to be A new Toll Free No. 1090 has been activated to enable taken against sexual abuse. During the year school visits public to share information. The identity of the person 3,13,166 students participated under this scheme. disclosing information is kept secret. A link has also been created on the website www.delhipolice.nic.in to e-mail Go-to-School Initiative This is an outreach programme for school children, with such information. A total of 1,29,829 meetings have been an objective to sensitize them about road safety as also on conducted under this scheme in which 965 meetings were how to stay safe against cyber crime when online. Through attended by DCsP, 4,026 by ACsP, 23,214 by SHOs, this programme, Delhi Police wants to build bridges with 20,698 by Inspector ATOs and remaining 80,926 were the future citizens and give a boost to preventive community attended by Division/Beat Staff. policing. A two-hour intensive integrated programme for children, teachers & parents has been started in schools on “Protecting Children on the Net”.

Shishtachar Under this scheme, women police officers, dressed in plain clothes, were deployed at busy places like markets, metro stations, cinema halls and buses to keep watch on eve teasers and anti-social elements. Culprits are apprehended and taken to the police station for further action. During the year, 18,717 persons has been detained under this Neighbourhood Watch Scheme scheme. In order to promote a long lasting partnership with the community and to enhance safety and reduce the fear of Pehchaan crime, the mechanism of Neighbourhood Watch Scheme Investigation of cases of kidnapping related to missing has been successfully run by Delhi Police in the city. It children was being hampered due to absence of photographs aims at enhancing the security of the neighbourhood by of such children with their families. In order to tackle harnessing the capabilities of residents. The residents the problem, the PEHCHAAN scheme was launched. A and the local police are partners in the scheme and photograph is taken of the family with all the children

17 and a copy of the photograph is given to the family for TECHNOLOGY IN DELHI POLICE record so that in case a child is reported missing, his/her Delhi Police has taken a number of digital initiatives photograph is available. Total 1,89,979 children have in keeping with the Hon’ble Prime Minister’s directives been photographed under this scheme so far. regarding SMART policing. Technological upgradation has been given top priority in order to achieve the desired Traffic Sentinel Scheme technological advancement to keep pace with the trends Delhi Police has launched the ‘Traffic Sentinel Scheme’, across the globe. A Chief Technology Officer inducted last which is a public participation scheme. It empowers year, kept his vigil on the ongoing projects besides rendering citizens to report traffic violations, observed by them on his valuable contribution in the process of implementation Delhi roads, to the Delhi Traffic Police. Action is initiated of various projects. by Delhi Traffic Police on actionable reports. This scheme provides an opportunity to the concerned citizens to help Some of the important digital initiatives already launched inculcate a habit of traffic discipline on Delhi roads. An by Delhi Police were continued and improved upon to attractive reward system is also a part of this scheme. render better services to the citizens of Delhi.

Yuva: Engaging Youth in Skill Development e-MV Theft A special Community Policing Scheme ‘YUVA’ has been The process of reporting MV Theft for registering e-FIR launched by Delhi Police, keeping in mind the problems of and providing of court approved final report for claiming youth in Delhi. YUVA aims to wean away young adults insurance continued to function through the web-based and underprivileged children, who, for want of proper application. It was a path breaking initiative by Delhi education and sports facilities, tend to take to crime. Delhi Police to empower citizens wherein one could file an e-FIR Police takes initiatives like organizing sports activities, for motor vehicle thefts from home through computer or painting workshops, vocational training etc. to channelize mobile phone. The entire investigation is carried out the energy of young adults and underprivileged children. in a time bound manner through e-Police Station. The During the year, 809 sports events have been conducted process of courts is also carried out electronically by the in which 18,952 children participated. 117 vocational e-courts designated for this purpose. During the year, training programmes have been conducted in which 4,068 43,801 MV Theft e-FIR have been lodged and so children participated. far more than 1.46 Lakh FIRs have been lodged since its launch in April, 2015. E-courts have accepted 1,22,255 untraced reports so far through this application enabling complainants to file their claims before concerned insurance companies.

Property Theft App This App facilitates citizens to lodge online, first information report (FIR) for the property stolen in Delhi, through web, anytime, anywhere, without physically going to the Police Station. There is instant dispatch of a copy of digitally signed FIR to the email of the complainant, area SHO, senior officers and designated Court etc. During the year, 1,25,060 property e-FIRs have been lodged and more than 3,02,688 e-FIRs have been lodged so far since its launching in February, 2016.

18 Lost Report App of a button from anywhere, anytime. During the year, The purpose of this App is to issue a report to an 65,481 persons have applied and 50,197 CVRs have individual in case of loss of important document like been issued. So far 1,90,943 persons have applied and passport, I-Card, Ration Card, Driving License etc. By 1,54,775 CVRs have been issued since its launch. entering relevant details on this mobile/web based App, one can lodge a lost report instantly and obtain a printable Senior Citizen App digitally signed report of the same and use this document This Mobile App facilitates easy registration by senior for getting a fresh document re-issued from the concerned citizens and access to the names and telephone numbers of authority. So far 84,45,001 lost reports have been issued the Beat Officers by the senior citizen. It also has an SOS online through this App. button for emergency call, which connects to the senior citizens Helpline No. 1291. The emergency call indicates Himmat Plus App the location of the caller and also simultaneously alerts The Himmat Plus SOS App for women was re-launched the area SHO, Beat Officer and a pre assigned contact on 6th Feb. 2018. The App has been made bilingual. The through SMS. Through the App, Beat Officer can find registration is simple and possible through the App only. Also out the details of the registered senior citizens. Whenever the app has been transformed from an Emergency Safety App a Beat Officer visits a registered senior citizen, he has been to a Utility App for all sections of the society. The Facebook directed to take a selfie with him, and upload the same page of Delhi Traffic Police and Twitter handle of Delhi on the App. This App also facilitates the area SHO to Police have also been linked in the App to provide traffic register a senior citizen directly. So far 12,561 citizens updates as well other updates of Delhi Police for the benefit have downloaded the Senior Citizen Mobile App. of the users. A special feature for scanning the QR code of the drivers of the Taxies, TSRs and e-Rickshaws has been built Delhi Traffic Police Mobile App in the new App. In order to increase the effectiveness and reach The App was launched by Delhi Traffic Police for a two- of Himmat App amongst youth and women, its registration way interaction with general public, to share the traffic process has been simplified. During the year, the App was status information and to invite public to participate in better downloaded by 65,989 persons and 45,534 persons have management of traffic on Delhi roads. This app provides been registered on the App. information to general public by issuing traffic advisory and traffic alerts about traffic situations at various locations. It Police Clearance Certificate App also has a feature for fare calculation for auto/taxi on the Police Clearance Certificate is required for the purpose of basis of aerial distance provided on Google map. Public can applying for visa, admissions in educational institutions, lodge a complaint against the auto/taxi driver for refusal/ seeking jobs etc. The basic details filled by the applicant overcharging and harassment etc. Public can also help in are automatically checked up with the record of CRO. traffic management by lodging a complaint about the faulty PCC is generated within 7 working days. During the traffic signals. The App also provides information regarding year, 2,82,360 persons applied and 1,79,958 PCCs various offences and penalties. During the year 2018, Traffic have been issued. Sentinels had reported 1,04,407 traffic violations on this App. More than 3.69 lakh traffic violations have been Online Character Verification Report (CVR) reported since the launch of this App. The Special Branch of Delhi Police has started an Online Character Verification portal which provides facility for One Touch Away App registration, filing personal details and documentation to This App provides access to all the services provided by obtain character verification reports simply by pressing Delhi Police, online, by just one touch as a solution on one

19 platform. It contains contact numbers, e-mail IDs of all terrorist activities. All women SWAT personnel have been public dealing Delhi Police Officers, traffic information, equipped with AK-47 rifles, MP5 machine guns, Glock helpline numbers and Control Room numbers and details 17 or 26 pistols and corner shot devices with enhanced of all Delhi Police Mobile Apps – Lost Report, Traffic night vision. The women commandos of SWAT have App & Himmat App etc. This App is now being further been trained in Krav Maga which is a self-defence system upgraded to make it one omnibus App which brings public developed for the Israel Defence Forces. one step closer to Delhi Police.

Online Cyber Safety Website A website on cyber safety www.cybercelldelhi.in has been launched by Delhi Police to have proactive communication with the citizens on cyber safety issues and to provide a responsive cyber crime reporting mechanism for the victims. Various safety precautions that are needed to keep oneself safe from such crimes are also mentioned. It also has a special section on the various “Do’s and Don’ts” for different types of internet users such as women, children, parents, senior citizens and businessmen. The website provides detailed information for victims of cyber crime regarding on how to lodge a cyber-complaint and the documents required for lodging each type of cyber crime. A dedicated Squad of ‘Parakram’ Commando Vehicles has been augmented with the deployment of 30 Vans at CARRY FORWARD OF EXISTING SCHEMES strategic places as anti-terror backup in the city. These ‘Parakram’ Vans have been mandated for anti-terror and Anti-Terror Measures other serious situations warranting armed response. The With the security scenario in the country getting primary aim of deploying these ‘Parakram’ Vans is to increasingly sensitive, all metropolitan cities need to gear promptly respond to any terror attack in real life situations up their anti-terror preparedness. Being the National and to instill a feeling of security and safety amongst Capital, Delhi is constantly on the radar of anti-national citizens with their visibility and deterrence. All these outfits, and the need for high anti-terror alert can hardly ‘Parakram’ Vans are GPRS enabled and are fitted with be over-emphasized. Delhi Police, over the years, has pan-Delhi wireless communication. Each ‘Parakram’ taken a number of anti-terror measures, which include Van is manned by one driver, one in-charge and three intensive verification of tenants, checking of second-hand commandos. Drivers deployed on these vans are armed car dealers and cyber cafes, checking of guest houses, with small weapons and trained by NSG in offensive/ periodic surprise checkings to prevent high-speed escape evasive driving with 360 degree turning and firing in and higher police visibility with deterrent posturing in mobile mode. All commandos are armed with high fire high footfall areas. power AK-47 rifles, and the contingent of commandos also has a fair mix of lady commandos. All Women SWAT Team has been formed and women commandos have been got trained. This is the only The Special Cell of Delhi Police is constantly on the such “All Women SWAT Team” in India. The team alert in collecting, collating and disseminating anti-terror is dedicated to tackle hardened criminals and to combat intelligence apart from launching its anti-terror operations.

20 CCTNS servants, employment, passport, senior citizen registrations CCTNS Project has been implemented in all Police etc.; and Portal for sharing information and enabling Stations of Delhi Police. It has been up-graded to citizens to download required forms. new CAS version 4.5 w.e.f. 1st September, 2018 and integrated with other Delhi Police Applications already Delhi Police has provided a total of 25 Citizens Services developed like Dial-100, e-MV Theft, FIR, e-Property including above mentioned 9 services being provided Theft, Crime & Criminal Information System, Criminal through National Portal of CCTNS. The additional Dossier System, Automatic Finger & Palm Print Services are Lost and Found Article, Online Complaint Identification System etc. Delhi Police is perhaps the for Economic and Cyber Offences, MV-Theft e-FIR, only State, not only among CAS adopted States but even Property Theft e-FIR, Police Clearance Certificate, in the States, declared as advanced States. Adopting the Character Verification Report, Missing/Stolen Mobile policy of digital time stamping on documents on the basis Phones, Sexual Offender List, RTI, Senior Citizen, of real time taken from the main computer server. The Safety App for Women (Himmat),Traffic Sentinel, police working with this initiative has become completely Proclaimed Offenders, Unclaimed/Seized Vehicle Search, transparent with central server time stamping on Un-identified Child Found and Un-identified Found investigation documents created through CCTNS leaving Person. no room for manipulations or adjustments by Investigating Officer. A seamless connectivity between Data Centre and Officer-Oriented Policing Model Data Recovery Centre as well as National Data Centre Youth anger in a metropolitan city has often expressed has also been established. itself in law and order situations and large-scale demonstrations. Engaging the youth in skillful negotiations This was possible only due to painstaking efforts and hard in order to contain them, even while permitting lawful work, especially in conducting several rounds of training ventilation of their grievances, has become a challenging programmes and workshops for sensitization of various task for any metropolitan police force. Delhi Police has target groups from Data Entry Operators, Record & the onerous responsibility of handling such demonstrations Malkhana Muharar, Duty Officers, Investigating Officers, and dharnas with relentless regularity. SHOs, supervisory officers etc. These significant efforts have enabled Delhi Police to achieve Delhi Police has launched this model of Officer-oriented 1st rank amongst all CAS implementing Policing with a view to skillful yet effective, engagement States of India, as per the results published of the youth in law and order situations. In this model, by the NCRB, MHA for the last three officers and lady police personnel remain in the forefront consequent months w.e.f September 2018. vis-à-vis the demonstrators, and the anti-riot platoons become a fall-back contingency option. This has paid CCTNS National Citizens Portal of MHA mandates rich dividends this year and situations of confrontation providing of 9 basic citizen services. These services have mostly been nipped in the bud. are: Obtaining the status of the complaints; Obtaining the copies of FIRs; Details of arrested persons/wanted Public Facilitation Officer criminals; Details of missing/kidnapped persons and Public perception of police image is incumbent on many their matching with arrested, unidentified persons and facets of police performance but the telling contributory dead bodies; Details of stolen/recovered vehicles, arms factor is how a complainant is handled at the first point of and other properties; Submission of requests for issue/ contact when he/she approaches the police for assistance/ renewal of various NOCs; Verification requests for guidance relating to any work/grievance. Keeping this

21 in mind, Delhi Police has deployed Public Facilitation invariably more useful for ensuring quick and effective Officers in Police Stations. In this innovative endeavour, response in emergency situations in crowded areas. The well-trained and sensitized police officers (male & female) unit named “Raftaar” has two member teams on specially man the initial contact point of the police station and equipped bikes as first responders to the crime scene. They have been designated as the Public Facilitation Officers have been trained to negotiate congested lanes and reach a (PFO). These PFOs are attired in specially designed crime scene where PCR vans would take longer to reach. civilian dress for smooth interface and facilitation. The fleet of Motor cycles under the scheme Raftaar will be increased further.

Bicycle Patrolling As a ‘green’ initiative for patrolling the parks and congested lanes and by-lanes, etc. the Delhi Police has e-Kiosk (Suvidha Sewa) introduced bicycle patrols to complement and supplement Facilitation Kiosks (Suvidha Sewa) have been made its existing motorcycle and PCR patrols which focus operational at AIIMS, and at Khan Market New Delhi, mainly on crime prevention along the arterial and main as a result of a joint effort of Delhi Police and NDMC. roads of Delhi. The bicycle patrols reach the narrow Another such Public Facilitation Kiosk with interactive and heavily congested areas where mechanized vehicles panel has been created at IGI Airport for facilitating find it difficult to reach and maintain a steady presence. passengers & travellers. These kiosks have been provided They are also being utilized for patrolling during odd with internet connectivity for online registration of FIRs hours when the residents are taking rest, since they are regarding thefts, vehicle thefts, lost mobile/articles etc., less disturbing. besides facility to download several other service delivery proformae. NEW SCHEMES

Raftaar Delhi Police has launched 300 “Raftaar” Motorcycle Patrols connected with CPCR through GPRS. The key objective of the scheme is to ensure better visibility for the police, combined with area dominance and effective patrolling, as also quicker response to distress calls in vulnerable and congested localities, with particular focus on those relating to women safety. These motor cycles are

22 Digitization of case properties i.e. Separation of Investigation and Law & E-Malkhana Order Taking up the call of Hon’ble Prime Minister of India The increase in the number of criminal cases registered Shri Narendra Modi for transformation of Police into and the legal compliances required in investigations, techno-savvy and trained Smart Police, a project to besides the rising expectations of general public with modernize and digitize the Malkhanas was taken up by respect to quality and pace of investigation have made it Delhi Police. Under the project, existing case properties imperative that investigation of criminal cases is conducted have been digitized by providing unique bar code IDs and by specialists who are dedicated to it whole time without appropriate packaging in an infrastructurally upgraded any other duties to distract them. A pilot project has been Malkhana room. The innovative system adopted consists started to separate Investigation from Law & Order of both software and physical upgradation of malkhanas. function in 30 police stations of Delhi Police after careful Details of the case property alongwith its photograph are planning to improve the pace and quality of investigation. stored in the software. The case property is packed with During the year 2019, this project will be extended to other a unique bar code pasted on the card board boxes and Police Stations of Delhi Police for which 4227 personnel then placed onto a specific almirah or rack whose details forming 1409 teams of One SI, One HC and One are entered in the software. This makes location of the Constable each have already been sanctioned by Govt. of case property easier at the simple click of a button. E- India. Delhi Police has completed the recruitment process Malkhanna project, being implemented in all the police and the staff is presently undergoing basic training. The stations of Delhi is compatiable with CCTNS where staff of Investigation Wing is being tasked exclusively senior officers can monitor flow and disposal of case to perform the duties of investigation and will not be properties. deployed on law & order duties except in exceptional circumstances. This bifurcation of staff in two wings shall ensure specialization and professionalism and also help to improve Police response to the victims/ families affected by crime, especially in heinous cases. This is expected to result in improved quality of investigation in a time bound manner and better follow up of pending trial cases. The staff of Investigation Wing is being selected after scrutiny of their service records and experience of conducting Investigation. They will also be imparted training in legal, forensic, scientific and technological aids to investigation in order to improve their investigation skills. These Investigation teams will take up the investigation/ Centralized Malkhana for vehicles inquiry from the stage of calls/complaints and ensure In order to clean, and create more space in the police that enquires/investigations are carried out professionally station premises, all the vehicles seized by local police with due legal compliances and final reports are submitted are being shifted to the Centralized Malkhanas of each in courts in due time. district. The centralized Malkhana have been equipped with proper fencing and lightening, CCTV cameras, stock Facial Recognition System register and round the clock deployment of staff. More Delhi Police has acquired Facial Recognition System and than 40,000 vehicles lying in the Police Stations across integrated it with the Missing Children/Persons and Delhi have been shifted to the Centralised Malkhanas. Found Children/Persons module of Zonal Integrated

23 Network system (ZIPNET) to track the missing children experts in the field, has been launched to benefit Police reported missing from Delhi. Facial Recognition System Officers. With the online resources being now available, it has been made functional to provide near match results is expected that the Police Officers will be able to take the for unidentified dead bodies to help and aid in their benefit of this facility during the course of their duty. The identification. This software application has also been flexibility of taking courses any time, anywhere will now tuned to process with the photograph records of Found make it possible for police personnel to upgrade their skills Children uploaded by all the states of India on the and re-inforce their learning while balancing training time website of Ministry of Women & Child Development with work time. (MWCD) [email protected]. Public Perception Survey The facial recognition system is also useful in the Delhi Police has taken several initiatives aimed at surveillance and detection of suspects at crowded places providing citizen centric police services. The effectiveness like Railway Stations, Bus terminals, large gatherings and professionalism of delivery of police services depends like sports events, Public Rallies etc. It will also be used to upon developing a system based approach with adequate identify and restore missing children including those, who monitoring mechanism. The true impact or outcomes of are found after a long gap as this system will also account results yielded by these initiatives can be analysed only for the ageing process of the child and the concomitant by a holistic analysis of services rendered by the police, facial changes. through public surveys conducted by professional and independent agencies. Police Uncle Police Uncle’, is an unique initiative in our community The Police force has a tremendous responsibility to serve outreach programme to reach out to school children and to the community and ensure its safety & security. The showcase a friendly face of the police among the upcoming Public Perception Survey is a means to gather feedback generation to educate them about the police, its functions from general community on the police force and its services and duties etc. A book has also been published in a in general and also assess the crimes which remain child friendly format covering all major aspects of police unreported. With the Public Perception Survey, it is such as history, hierarchy and laws and covers issues of intended to find the satisfaction level of the general public child abuse, cyber awareness and traffic rules along with with the Police, their concerns and the reasons behind their various Delhi Police schemes and e-governance projects satisfaction levels/concerns. etc. This programme will educate school children to stay away from crime and become good citizens. Delhi Police has engaged Quality Council of India (QCI), an autonomous body created to lead nationwide quality movement in India, to conduct a Public Perception Survey using globally tested statistical tools for assessing the quality of citizen services rendered by the Delhi Police. The survey will be conducted to understand the satisfaction level of the victims and their overall experience with the Delhi Police as well as to understand the number of unreported crimes with reasons for not reporting the crime. Nipun This will be helpful in devising appropriate responses to Nipun an e-Learning portal, aiming to give online training the needs and expectations of the people with regard to and information through specialized courses designed by policing and to enhance their level of satisfaction.

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