ARC HIV 102585 CORRECTIONS

Page iii: Acknowledgments Tapirisat of

Page iv: Special Thanks

45PCDq

,,Pr-?ami i i i : A C CA6-m ` baCf

`Pr?ami iv: DAL°o'Jr6 `d c- yDCr `6,D' y-J CL A Additional copies of "NORTHERN VOICES ON THE INFORMATION HIGHWAY" may be purchased through the Inuit Broadcasting Corporation for $15.00 each. Video sets of the three day Connecting the North Symposium are aise available through the Inuit Broadcasting Corporation for $50.00 (three tape set).

Total V...... :...... 1Vbrtii"e" m oi es'. information Higiiway Qty: .

Report rv _ JDRC - Lib.

5a9/ L°a?? 5°YPÇ65561Ç6°VLLC ILL, Jr/ cJJ` Cdyd â2yb5Do /16 Lv b<` a`C DS6L âJd D4/'iÇb°%l'LJ` D24/'yÇ62465b çaSL` AC'b'«1P Jrb

?° Jn. n.>r (.Dd$(14sb) Dsb%b(llb)o Ds65bCAC-lb

"The strengths of our current system? There are no strengths and the weaknesses are too numerous to mention. If we are lucky, we may be able to make a local or long distance telepbone call. We have no fears, it's Nard to be afraid of something that (doesn't) exist. "

Jean Marie River (NWT) Discussion Group

"CLW iÇbPCDn PC DCbCDLJbJ Çb Ç6Pb1çPÇb5D\ dcd Psb1P oa.c±

CLJr`LG dxâDnÇ6n-11PL 4S`C, °6 -,âP`Dn)`CDS6 bQCr JSDL`6fll'J,`

SbLv'D4`r (aéne) Dsb%b(lfb)v D`bSbC6to

"These technologies (are) in places that already have good transportation and connection to the South... notfair. This is the sort of system we need in the remote communities...we should have the right, like Southern

Canada (to) equal access to the Information Highway. "

Baker Lake (NWT) Discussion Group

"CLo- PcLY3,' Dnc-2PÇJ` DPDçbCç&JSb CDJ°CD<°.L` o Pf 'POP Y/'Pb a:),à,r (Cfl 4') DSb5bflf bDP DSblbCâeb

"It is an economic development issue; either the North is seen as a drain on public resources or it isprovided with the tools to become more efficient. "

Ottawa (ONT) Discussion Group IC-IbnCDa_^b DPDSbCSbDSb abD b ILS\aSOSb Da 6656 CONNECTING THE NORTH SYMPOSIUM FINAL REPORT Uqausiit Ukiuqtaqtumit Sukajukkut Tusarutikkik: Northern Voices on the Information Highway V6Dr` [>P[> C`D[ )l?fl` Connecting The North Symposium Report D56Drc DPD56C56Jr 1b6\bdc )L flC Northerners Voices on the Information Highway C>M"C"D" ab) J .5bflCD?Sb

Inuit Broadcasting Corporation 0-D0C Cd âLbicrL?, 703 - 251 Laurier Ave. West 703 - 251 _5r,yA 45bdC Ottawa, Ontario ' X, 4°f1Dc5 KIP 5J6 K1 P 5J6 Ph: 613-235-1892 Fax: 613-230-8824 D56cDf1: 613-235-1892 Ibd.bdC: 613-230-8824

Writing Lorraine Thomas cr' Katherine Fry 6Cn 5A

Mark Stiles Lb `Cb.` Editing a6f15bCDc%L

Mark Stiles, Stiles Associates Inc. Lb `CL , `Crr 6`n.»LS, AGA` Cd Translation A.obfUcrL> Bernadette Immaroitok A oJ1 ALPA'D" Co-ordination Melanie Legault rc-r- J Design Layout Printing EarthLore V_,4 (EarthLore) Cover Photo Tessa Macintosh, Government of the f145 LP°C`, a`f14<

Dd.CDL: This report was made possible Da Drrb6Sb LSbPCD15b through the support of: 56rrL°& c)cn.. bdr Indian and Northern Health d Pa56\c(Lr bdr

Services Directorate 56vL°â %r `J\\cc`rb J1DLf1Cf C Health Programs and Services Branch Q6a AcrLrr Health Promotion Directorate d°v4565â r'rJcrL? Medical Services Branch Health and Welfare Canada 6o.Cr a0_565b6`rrdI '6D»tiçbfl` 6Jy?56lf %f Canadian Aboriginal Science and Engineering Association

© 1995 Inuit Broadcasting Corporation © 1995 D.A` Cd Q.LbScn if c FOREWORD r>c D?C

Congratulations, Northerners, on an event of [>A c b'D'YDsb>r nc-L56CLLr unparalleled success. You have established a new standard for communication in the North by taking -.Crb LSbP`nw LPLsbC`bDr 55rPJ56CD r C-5r QbJ4c- s6s6\C-LsbCLC-%L-D the first step in "Connecting The North." We "DPLSbCSbDSb `." LPLSb- _.ca1J1bCL\ Northerners have always adapted new technologies C56JSrLnJ` C to enhance and preserve our unique cultures and JLL n _.C%J"L traditions. The information highway is a new CLQ )1LL\nbyb nJsbr- communication tool that we must embrace and JLL-: tailor to meet our needs. IL The Inuit Broadcasting Corporation and the Cd L-:) 4SbbaA SbJ Department of Education Culture and Employ- L LrL\ ment were pleased to co-operate on this successful SdAJ»c>Sb>` CLDJ'"L b project. The development of the information r`nJSbD`Lr, LC_LSbDJ`. L`es CL°Q. highway in the North will be possible only if all JsbdnS6Sc-Sb LPLSbCsbDr PrJ(7 nJr- stakeholders share their resources and expertise. We would like to take this opportunity to thank all Jrsb6Pnb bd`. the individuals, govemment departments and private L< LEL"J `rbdSbJ ; Wn`n56CL-

i sector organizations who made Connecting The âc- [>"D' DPDSbCSbDSb

North a success. CAbdJ DPDSbCSbDSb c bn- âC_D11DC X`n°Crb The voices of hundreds of Northerners who U P participated in the Connecting The North Ccrb

Symposium will guide us in the adaptation of D new communication technologies. Through three A Lf DS6SADc-`nJ` days of presentations, questions and feedback from 17 /\d\I 1 6' - SbC/C °QSb L\l b>C. the communities, the challenges have become nPDn aa-J- acutely clear. To meet the communication needs of PcnJ L<°Lb iâ bns62J`65JS6>J`, _D our communities, we must form partnerships with c-°L nr all levels of government, infrastructure providers, Abrb ÎSbJ , service organizations and individuals. We need to _DCPSbncCrLJS6a- J5cnJ DPDSbCsbDTV co-ordinate our efforts to upgrade our telecom- âd ;r` J6DG- DtiPLbcCMa-'> r J munications infrastructure so that Northerners DPDSbCsbDfAàç6nf %.`, ILL-D nrD- will receive a new standard of basic service that %nf bJ-C. enhances communication across the North, person r. SIT Lc to person, community to community, and organi- b>J r JSb S6D zation to organization. nbb 0c-bdtD'b`n A"drD'bcn The global information highway is developing S0VfL5cn Ac-rLJcn°Qb L)2c-cC faster than anyone could imagine. The opportunity A?L3 à-P â LC JLL-D rc J`r Papy is now upon us to enter this community to provide _O â C the world with access to our cultures, traditions, aDnbL .r ab APSbncnb6°QPnr â QnJ. PrJc-c- knowledge, services and products. The information LSbnf %0`J` JDS6CDC-S,C J)SbCcna,b IL highway offers us unprecedented opportunities to J SbncDncn Sb>JC L---) JbJ Jc-- dissolve the distances between our communities .-DncJ.1b

DJ 1, experiences, to learn from each other, and to hCDSbncn -.c J %rbn`- expand our horizons as we did during the <

Pat Lyall President, J ,4 JSbI Sb'

Inuit Broadcasting Corporation AL)AC Cd

Honourable Richard Nerysoo Minister GNWT Education, Culture & Employment _Oâ nJ< L1c

The Inuit Broadcasting Corporation would like to A.oLC Cd âLb \C- b.C Pbd,L_oC wnC-

n16CDc_D%D0-1 abDaa-S0l SA `DSbCpo--,I thank the many individuals who made the Connecting DPDSbCSbISb The North vision a reality. Please accept this as our JS Q )

nC- personal thanks for the advice, guidance, insight Lc-r<çb5a- <çbc`ri >Sbr\ dL> I1rD DPDSb- and inspiration that moved the north to a new level CSb)Sb of communication sb`C>nC,-s.C. Pbd,,-`r sb>rL/r M We would also like to thank the following n government departments, institutions, organizations, businesses and communities, whose generous 0 V0-? Cur%L funding, contributions in kind, and support made this historic event possible. sdy ârb. Thank you. Adcom Electronics

Adcom Electronics >PSbCSbJr rC CDSb Ab 60%â1` Baffin Regional Health Board Burnt Church Reserve Burnt Church Reserve 4`bPC-C _On_C-%L` q L i q o Cable Parliamentary Channel CLb\ lbOSAr\ bc rC Canadian North b 1C>` nDPSbCIlDr Canadian Satellite Communications Inc. 1oâ 6'bSbrL\1JC J \rf C-fLI--0C 6\Sb\b CBC North bà-n<° -D<` Commonwealth of Learning bà-n<° Communications Research Centre, Industry Canada rnr >P>`bC` DF Consilium Commonwealth of Learning Contact North baCE Dene Cultural Institute Contact North Department of Canadian Heritage, LSbIC-C Ac-1b0FL OC-rLr%rC Northern Native Broadcast Access Program sPPsbC,%r 1r`D,,L Department of Health & Social Services, 6 QS.bP>SbCSbDr CLb\ \bd Baffin Region n<` Eastern Arctic TV n<` 0 GNWT, Department of Economic Development & Tourism n<` LK'LLr`, GNWT, Department of Education, n<` Culture and Employment o-> >5°?Ab L<'Lbd',rC GNWT, Financial Management Board Secretariat Industry Canada - '6a-U_ GNWT, Department of Health and Social Services Industry Canada - Government of New Brunswick Industry Canada - .ori 6Sb6SbrL\C nS(7SC-Vo rC bdCE Industry Canada - HealthNet n sbI Ab Industry Canada - Open Government 0` Cd Industry Canada - Aboriginal Business Canada -DQc International Development Research Centre bnAbdC L<°LLLC Inuit Broadcasting Corporation MC-Sr

Inuit Communications Systems Limited SPnsr>a- Kativik Regional Government r.-c D`YAb Keewatin Divisional Board of Education AD', <1`br «

iii Labrador College Management North Lower Kuskokwim School District, Bethel, Alaska Member Group of Companies of the Stentor Alliance Mackenzie Media Ltd. _DQS65b65brL\` Management North n

Self Communications CSSr[>` -A%L` Stiles Associates Inc. L,0° i cr Vc Taqramiut Nipingat Inc. Telemedicine Telemedicine, St. John's Newfoundland Telesat Canada L \ Telesat Canada nA<°rbJ` (C Lb\\bd Sb n`nr` 6aCD` DPDSbCSbJ

A Special Thanks The communities listed below formed discussion DA dbJrb Sdyc-5Dcr5656Dc groups to participate in the Symposium. They D5656n(bncn,DSLC 6nL5- warrant a special note of thanks. b

Arctic Bay Fort Smith Nain Sr` dLa- Baker Lake Goose Bay Norman Wells 56La-'D <` PILrP` Umiujaq Whitehorse D b Sb DrD51;6 <0`H[><`

iv TABLE OF CONTENTS CddcD`

FOREWORD roc D?C ACKNOWLEDGEMENTS iii dyf yD1` EXECUTIVE SUMMARY 1 INTRODUCTION 5 Af WC The Issues 5 Ay1CD1C The Objectives 6 St,tiyD1` The Challenges 7 bn _,1aS0-Sb: THE SYMPOSIUM: LS CONNECTING THE NORTH 8 I>pDSbC Sb:)Sb 4b:)4CrsbcsbnCDc°Ll, 8 Roles 8 ,&b`STSbC_DSb:)C 8 Structure of the Symposium 8 bnLS14Se-Sb AcI-bo-rLC_DSbc%L 8 The Broadcast Component 8 8 The Community Component 9 9 The Technologies 9 56%LI: 10 Jblacr56S The "Connecting The North" Audience 10 "DPDSbCSb:)Sb THE PRESENTATIONS 11 J 10

The Sectors 11 DSb 11

Opening Remarks 11 4&1JSbCDrLcrtC_DSbC%rC 11

Rosemarie Kuptana, President, L)OSbrc-Sr DSbDiD1C 11 Inuit Tapirisat of Canada 11 `r4 - J`Ca, 6rL Honourable Richard Nerysoo, _Cr 11 Minister of Education, r` Culture and Employment, GNWT 11 Acna-l"'D 11 Honourable jack Anawak, /bL I.pI1b Member of Parliament for Nunatsiaq 12 LcLC-DçbnLLrt o 12 Honourable Ethel Blondin-Andrew, LID< LL,- 1bnLLrL%v Member of Parliament for the D4«SJ Western Arctic and Minister of State rv C 12 for Training and Youth 12 aAâSbrLLC DSbDrDcrd`, Synopsis of Presentations, .DeL< 23 ryVb: November 23 D%Lrpb)C nC"0- 4% nCDcr%rc 12 (Day One: Distance Education) 12 nC JS`, Peter Crass, Director, "Dnbi"DC- 12 Radio and Television Services, _00.n1< L<'LbJ%r Department of Education, A I'L--, L1bbaDisbnC-rL Culture and Employment, GNWT 12 nC ryb,

Petr Cizek, Dene Cultural Institute OSbFc C f , Queen's University MBA Program 12 Jo° r.-c 13 Greg Welsh, Arctic College, Iqaluit 13 JrL Duane Magoon, Lower Kuskokwim DPDçbCSbDr 13 School District, Alaska 13 DA- L,1 4c'_`br 13 Doug Hull, Industry Canada 13 C' H4`, 6o-CV 13 Patricia McWilliams and Dr. Abdul Khan, 4C, Open Learning Agency (OLA) 13 LJA° 14 Dr. Sam Shaw, Contact North 14 CbC ` , L°Cb .4c 14

v Synopsis of Presentations, D%DrgD/vd`, oe'< 24 (>2" November 24 Sba Lâ `DCnL?Sb AoC/LQSb (Day Two: Health and Social Services, A bbib)AACrLCSb, l,

a.-rO-ab 64W61CSb Justice, Public Administration and 4LL 15 Self-Government) 15 P4° CPC-, r-`C Ken Lovely, Deputy Minister of Health 1%a-U %rbDc-rLVSJc Aoc-rLa-SJC and Social Services, GNWT 15 0CL ni< 15 Baffin Regional Health Board 15 SPPSb(,%(- 15 0D-L°, Deborah Clifton and Sheila Nelson, n>5 bC-PC° JLL (%C_ Department of Health and `PP"(-,cr- 15

Sgt. Gary Sims, J4C° <1[>C-c n'Ab

Royal Canadian Mounted Police 16 -0 0. ni< a 16

p q L Gordon Robinson, Financial Management C° Lbc , 6\b CL6\ \bd C, Board Secretariat, GNWT 16 16

Don McDonald, Telemedicine Centre, P4rL LJrLD` CC A dC St. John's, Newfoundland 16 oC-v4SbnCnUSb) flbtiCrLCSb November 25 A< c1f1CDa L,) 18 (Day Three: Economic Development) 18 CHD1V/ -Da- A Sbr LCD56dsbnf b`, Development Panel 18 0-DSpnSbSbnCna-SJC aDJ n 18 _D4C6'`n4° Paul Bush, Director of National Sales AD° C°<, DSbC_D I bdC

an d Mark eting, Tel esat 19 a L S6 6 L 19 Bill Dunbar, President and Chief nDrL (L5° DPDSbCSbYY d 1rL C r`>% DPDSbCSbDr- a- Teny Thompson of Arctic Co-operatives Ltd. 19 CLà lbd SbnCnr%rC, \O° 19 Brenda Chambers, \45 drL/, ra-`C Northem Native Broadcasting, Yukon 19 -D>5°rb\b 19 Honourable Georges Corriveau, AbrSDCSb abJSbc Minister Responsible for the 17C-rL a-SJ -D . fl DC Information Highway, Government of New Brunswick 20 D 20 o \ Hon. Francis Fox, Chairperson, r /CJaSbDc-rLr' (Dç6ç6nrbDC), Aç6,AC 20 Access and Social Impacts Committee, (DsbsbnfbDc), 21 Advisory Council on the Information 22 Highway 20 Al as"flPo : 23 The Strategy Forward D4/C-rLa-SJC 23 (Panel Discussion), Iqaluit 20 4PCçb1LSCr`vbi%L-O` 23 The Strategy Forward A)AL &D' A âbnr0Sb 24 lb (Panel Discussion), Whitehorse 21 <1' f AfCI S 25

vi ISSUES FROM COMMUNITIES 22 M âbnrC-5b: 25 ACCESS: THE ISSUE 22 Technical Access 23 A?L-,JCt C 28 Affordable Access 23 Acsbdr:)sbsb »C9-%J11bnCD1 Access to Basic Services 24 4:)c5dyD1c 30 Equality of Access 25 c°c4`cSb: 31 5b _0(1y,J11CE ACCESS: RECOMMENDATION 28 aDc-LLb\Sb ncn.- b 31 CULTURE AND _.Ca%JSbnC -' aJS, 31 TECHNOLOGIES: ISSUES 29 Oc°Cr4`c5b: 32 CULTURE AND TECHNOLOGIES: bL?D1b'C: A/L,JCD1 32 RECOMMENDATIONS 30 bL»1b1: 4)cÇdL, C 33 TRAINING: ISSUES 31 6aCD` 15 Training in new technologies 32 34 Use of new technologies to deliver training 32 na<, ' '6 aAYL0- TRAINING: RECOMMENDATIONS 33 35 j1bdnr/I)-Dc- ACCOUNTABILITY- ISSUES 33 -oac-%cr 36 ACCOU NTABI LITY: D56C_DFLr` D I If56`Cf4565c-%r` 37 RECOMMENDATIONS 35 sbD %10-lb ne Ay,CD1C 38 lb Accountability through the Federal a- 38 Government in a Monopoly 4PCSy0?sb DPDSbCsb:)r Service Environment 35 D%>Ls6cCDnti5Aslnic: Ay1CD' 40 Territorial and Regional government 4PcsyAc5b DPDSbCib]r responsibility for community input 36 :)tiDLsbcCDnti50y1nic: 1) 'D' 40 Community member responsibility for 40 providing input 37 tL 1bCD,,-% Infrastructure providers' responsibility a1bPb 42 to gather community feedback 39 A 43 RESEARCH AND DEVELOPMENT: 014 47 ISSUES 40 Research and Development: ,&c-PaPnc 51 Recommendations 40 DC_rJPn 6nUy nbyb 53 PAYING FOR THE NORTHERN oc-r1Pn J -1: -oac-%a- INFORMATION HIGHWAY: DS656nf'DAà-` 57 ISSUES 42 AC_r4Pn AIL'%L`: AC_V6CDC__DSbDC an°r` 63 PAYING FOR THE NORTHERN INFORMATION HIGHWAY: RECOMMENDATIONS 42 Partnerships and Pooling Resources 42 Organizing the development of the upgraded system 44 Models for development 45 CONCLUSION 47

APPENDICES 51 Appendix One: Agenda 53 Appendix Two: Community Discussion Group List 57 Appendix Three: Participant List 63

vii

EXECUTIVE SUMMARY

In the fall of 1993, the Government of the Northwest 1993-%Jn '-)J DPJbY%a- nJ` -,a - Territories (GNWT) Department of Education, fJ` LKLbd%f C 0«a5b PaDy`bCsbn`n

Culture and Employment commissioned the Inuit CD`bFL/ 4-D4` Cd O Ij C P°vb 00 C '75- Broadcasting Corporation (IBC) to conduct a pan- LD"` DPDSbcSbD,LL DPrf ,d ,f` D`6,- Northern series of community consultations, by Dnbd` DPDSbCsbo'LD` L teleconference, on the communication needs of <1 b:) IbnCD02,L: Northerners. This research was summarized in "DPDSbCSb)Sb J(Ts6c- "Connecting the North: Defining Users' Needs", nyrLJc-.C` LSbCP`" a report in which Northerners recognized the O Q enormous potential of the emerging technologies PaDA to stimulate and promote economic, business and IPPCDbb'P n social development. The report recommended bnL5- that a Symposium of stakeholders and resource 4LL--) people be held to explore the opportunities and lb CL°a challenges represented by the "Information aCALFb nJ/D\ dbJ` 4` L_) DbDsb- Highway". With the support of the Government CD O J`. -0a nJ` 1O` ,nb 0-DA` of the Northwest Territories, IBC began to organize Cd

1 of presentations, panel discussions and community nSLoc â C DS6Sbfl(b)C, y,LSbDC feedback were broadcast each day over the pan- DS6` 4`L, -%Cr DS6DfbLC M- n [>',b`C-bnD northern Television Northern Canada (TVNC) 41 rbdsbnC[>-, b. , network. Presenters included representatives 41-7Crb AC_D ;nu, from all stakeholder sectors, including territorial, 6aCD` 4AbrLc-%rC 4`L, baCD` 4°<,_4fD1bnC, _Dâ provincial and federal government spokesper- 65bI C_PdSbCD )_ sons, educators and trainers, health care practi- L, tioners, aboriginal political organizations, econom- CC 6\ \bdSb

well as sites in Ottawa) watched the Symposium C 4\?b DS6Df16S6CCC_DSb>C 4 LL, »Lr/S1 %a-6 on TVNC, and, working with a facilitator, discussed `d55 1bb. bd 4D`C Sbncn\ b- ,nb the issues raised on air and provided feedback C. and recommendations by phone and telefax to DS6`CbnPy c dC SI D - Ld0-L COf LCr4Sb- the Symposium. l0-b AS< Symposium presenters and community partici- pants identified the following key issues over the aCccibc D âS0.96 three days of "Connecting the North".

q Access ta the information highway DPDSbCSbJSIDC CLXL %LC-LSb b .Da0 )o b AnCDc_ DSbYL'LrLLC. -D("-JaVSb:)C Northerners have historically been unable to x4 c-rL(TC Dsb-

access basic services taken for granted in L Y LLC ,rCSb Southern Canada. The new networks, technologies CL?%raCrb a,â bDCE C rC, D

other, and with critically needed information and Up dI/SbJcb Ld_DLL n'a- f«a-SJ C, C-C!"aSbD- resources to support economic development, education, health, justice, social services and public rLa-ÇJC 1LL, administration. _.CPSbnCl»_

Participants agreed on the need to upgrade the DPDSbCSbJE DPDSbCSb- existing technical infrastructure in the North te, D D . a5rrbJob .DCI 1 açb>c ncr- permit access to distance communication services. v rC PPCD'%r ,nb JiDLi- The infrastructure should provide equal access 4PD,I,%r ,nb A(rL4S6S- from all Northern settlements, including the Cr4SbJC DLLfbJJC

smaller communities whose needs are the greatest. cALnr4,b PD-%P ,nb /\/rLa SbSb>C. Access to information highway services must be affordable, without the current burden of exorbitant .DC0 JSb11CD4C ib ib long distance charges.

Impact of the new technologies V DVrJsb.o on culture and language ISbnCDa-- DbAPfblQâDC_DSb>C _D(' na- aSbDC 6CLa_ aSa-°, b, Participants agreed that the new technologies IDSbCD,nb b nSbf A> CD r D`J`bM`y IL offered effective techniques for collecting, storing CDCrb %ra(Tb L-.:> and communicating traditional knowledge electron- 4S-.nb OCSbdfDS6nJC S6D*LyJS6rL- ically. It was noted, however, that the new tech- Pf4a-c- CDSDC CLbd4 _D(°cJSbn- nologies may also represent a threat to traditional CDc-4SbJC

2 cultures and languages, particularly if Northerners are not given the power to define and shape how D` A JLL the technology is to be used.

The need for training O

If Northerners are to benefit from the introduction DPl>"CSbD`I-D` of the information highway, they will need training craPnb 4DC-Lbi`bCD5rt4`6`C_4`b>C

%_O` to use the new technologies, to access information, ILL OL I/ 6\S(7S6S6Dcr6 âbc JJ and to develop their own content. I1bpbr\ âbr,nb. A'&1bn`n5rta`6`C_ a`?`b a_1â - Participants agreed on the need for training in ILL_.- -.C°%J`-Dnb YbPCD.-4`D` 4J`bCD,nb the use of the new technologies themselves, and on the potential of the new technologies to deliver

a bÇeb training at a distance in other content areas. b L i'SbscsblD irL4

QLrb0ISbJc-C p%,[>), Increased accountability DPD`bC"Df- ET Çb 4D,CD%ra- db

Telecommunications services in the North are cP DC L`bpn`6C_D`b>` 4DC_CDa'-r a- `b- delivered by private sector monopolies. Parti- a55`bc cipants suggested a number of strategies to increase the accountability of these service providers to the communities they serve. A4eCancne-5-D

Research and Development I%r6nP>DA âDC_D`b>` CL°a 0CSb

Participants agreed that the successful introduc- DPD`bC`bD`LD` aDbd,L`b tion of information highway services to the North would require involvement of Northerners at DQLLI` Db) bCD aLL, 4D bnCDL every step, from the initial determination of LrL - Lue` needs, through the development and testing of new products and services, and finally in the n implementation of new systems or services. Alec4nOcr%bi

Ways of funding information 4CDr â Drb PaDy`6`bnCD â a%rLL` highway development ,r` DPD`bC`b:)L D`6Lc-Dn`6i'n%r` aLL-D 6LQ'b \rLa-aSbC%PC

No single sector of funding source can bear the ,J. I bp`na-a`-Da- initial cost of upgrading the Northern technical DPDSbCSb JIlr D `na`C_a`b C aJ`a-aSbJa-b non-government organizations, and communities. a`bn`n,-`J`, 6nLcr`-D` ILL--, Participants recommended that initial infrastructure development be funded by redirecting some of the funds currently spent by government, industry, and non-governmental organizations to connect people physically for training, meetings, and services.

3

INTRODUCTION Arai C

The issues Ay1CD1c

In the fall of 1993, the GNWT Department of 1993-%Jn '---,J Dâ n4` «4sbJ Education, Culture and Employment commissioned -9-bd` nc-rc- s'YL'LC A-DA` Cd°o- the Inuit Broadcasting Corporation (IBC) to conduct J a pan-Northern sertes of community consultations, by LPLSbCsbJSEL`. CLAC teleconference, on the communication needs of nrSdnsb`b LPLSbCsbJ`LL` bnçb?- Northerners. Data on the current use, potential and LS6,Lnbd` CA`?- limitations of Northern communication systems was L - r `L AGA` Cd aL- gathered from every region and sector across the CAyL LPLSbcSbJsb North. This research was summarized in "Connecting bsAc-LsbCLc-%L: Pbd` Ld- the North: Defining Users' Needs", a report in which a- L t n'b-Ac Northemers confirmed the enormous potential of the emerging technologies to stimulate and promote AsbbaASsbn`O 0 .J ` C 'Y SSNCC-%

A«q"n`n0'Sb, economic, business and social development. r Sb,

5 CSb C_ The report highlighted the following issues: A«aSb n` n in L Lb \Sb n`na5b , "l "DAAC-rLa-Sb IL L, the high human and financial cost of delivering education, health, social services,

training, justice and economic development b » b programs to remote communities; Dal JJP ao-sb IDSbCD a- the Jack of understanding of available So-% r°a- b PbJJAa-D` 4SbPbrar-

technologies or applications by individuals l5-LL6 J PUbnf JGD 'b c-b Dan bnf C-IbnCDarbn and organizations; ,r` ba_ar` n°L" 0J` 4LL-.:, the need to upgrade the present communication 0r'r` X%,_J` infrastructure to facilitate improved East-West JCL bJ` D and North-South communication, and the t iPnb

attendant cost of such an upgrade; bnCDQ_ 11 nb 6a%â L` n,LLaJ` the absence of a pool of shared knowledge

groups were the Jack of public awareness of com- LP%a-' bnUç <`Da- Y"PC>%P "D'I sb`C,-Dsb>Sb munications issues, and the absence of a forum DJ

a-JSbD0-b ç Dab Ja_JAS- represented by the "Information Highway". SV _)nL_) 6_DrL / d0 _.) With the support of a grant from GNWT, IBC rL

Based on needs and issues identified in the initial Sl,rLyD1 round of consultation, it was determined that the pan-Northern communication Symposium would CLbJJ JSLC_DC_- meet the following objectives: DSb>` DJ(T"iL DPDSbCSb:),La-b

to create a forum for discussion of the issues

L SbP`n lb and opportunities associated with the a- CLAC "information highway" and its introduction vr`rD`, DJ,â rD`, 6û%C rD` \JL to the North, in which Northern, Southern, n%LLo rD` oC_DsbCD(-Js,n1b J,r bJrb

1 1 Eastern and Western stakeholders can JLL ALr%_o` (1 ,nb; participate equally and interactively; DPD"C"DFL>c o«JçbnCD- IL to raise the awareness of Inuit and other ,nb 56 °Lr o b, L,

6 Northerners about the concept, vocabulary, 4D `a- rL 4`L) sb_Csb and potential of current communication and ID` bn`n`6`C`a"b \CTb data transfer technology; LC°%JSb< ,ja,IlbDc DPDSbc56D1 S6.DS6 to identify specific steps required to IbPCDb% °b 56DPCD54S65f facilitate the introduction of these aa0`bCDr`; technologies into the North; a`rD` 4`bflr cn4Pnb%r°a.b to create a replicable, economical and IPPà b&L rb a6Drb a`bP(/C`rb

effective model for community consultation A?L,JnrSD-b D`6Dr`6PCD abDrb; around any issue; IDP âbrn`na-`b aLL, `6DyDn`n a"`b to demonstrate and promote distance learning; D%Lrf bD` «4SbncD âr to include all Northerners, regardless of DPDSbCsbJrD,Lb D,Dn`n`b location, knowledge or culture; `6DLrLSr` àc- IbdrD`6%r to demonstrate current Northern t CDsb°r nb; communication infrastructure and DPDSbCsbDF DUDL'nry>bDc technologies; to demonstrate technologies and applications DPD`bC`bJr J'DLLna-b .D(°J`brLc-

not currently available in the North; ID`bCD\°%r`D(rb 1J ç6D2 O%( b

to reflect the diversity of stakeholders in aD`bCDa-%r `6Dr-n`nalb; every region, including Northerners, federal, u ns6Sbn`nDa-b ILLD A .-4n`nK>c _.(°%JSbnC> ,aga-b. The Challenges dcJs'CDirt4c` The unique geographic, demographic and cultural characteristics of the Canadian North make the P`'L`bD0`6rL4`6`v`b CLA a` <1Ab(La- Fa-` ILL, conduct of Northern research or consultation AbA[>D cL.-` DPD`bC`bJrc ALDncn2Jrabyb difficult under any circumstances. Among the 5L`6`ba 4G-1'JDyrL4`6C_ D`b>J` LdL DLrfb considerations facing Symposium planners were bdrs6nf'°- the following challenges: r°r Ld4 Lr`6rDnyrL4`6D`b>` 6fL` 4`6CD` 4`bPbCDalbn J; a region of 4.3 million sq. km, reaching across five time zones 4.3 rc-4° P`< five stakeholder governments functioning in C -LD - r` L c-XV ) Territories, Yukon, and 96 aa` Dbdrsbnf°r`` 0-b`bnf°%r`D` Newfoundland) 17 4yf'°%r`D: [>`6[>r` 96 culturally and ethnically diverse communities A`LrLDyeryD`6CDC_D`bDIb CLDLa- 6nL`I'cr r 17 languages CLbd4 D`61YD'b )5DL50yn` CLbda-'L 4AYYLy-- CDb7b 4JyCD a55` - r An important goal of the Symposium was to demonstrate that the technologies under discussion could, in themselves, help to overcome some of these barriers.

7 THE SYMPOSIUM: CONNECTING THE NORTH bn I>PSbCSb)Sb abD joS6cSbnCDa9,1 Roles O6`1?16C_D1b:)C Although many stakeholders worked together to make the Symposium a reality, IBC, the GNWT

Department of Education, Culture and Employ- 6nL5\as - fl >d4

ment and Inuit Communications Systems Limited, 1 A` Cd n4` (a subsidiary of IBC) played the lead role. A«QJ- 0-'J`, 0566 The GNWT Department of Education, Culture aAysbnc-rLc-SJ 4`L-.-, A-DA` _j and Employment granted initial funding for (A AC Cd `).

preliminary planning and fund-raising, and provided ûa I oC

I policy, planning, design and logistical support to b ILL, PaDSc fo> the project throughout. >C»Jnb \a'b Sa-b Pd>/SbCSbn`n C.Dsb>` ILL--, IBC prepared the project plan and fund-raising Lc-LnJ`, Ar-°L,-%LJ` 4`L, 4r%rnJ` b- strategy, established a project steering committee

_00` SbJ` of representatives from government, industry and Cd crbt\rb aboriginal organizations, and organized the nc>SbDSbC> ,nb Symposium under their direction. >dâ L<'Lbda-`, i>L flc ILL-D ICSL developed and implemented a technical _Do plan in partnership with many communication 45bpb /,>5b>C _>bjpC>- organizations including Television Northern Canada, \b D`V:C>WJn` DV>Uy NorthwesTel, Telesat, Northern Native Broadcasting >V(3_bC>Sb A «bnsbs IDnb >d0-L 6aCr Yukon, Native Communications Society of the Western dsbn`nb` >P>SbCsbDF (n6\4°rbd`), Arctic, and the GNWT Department of Education, (_04`A`n41d`), >P>SbCsblr _Da565b1 Sb JLJ` C,/ Lb ISb_ Culture and Employment. >4«SrJJ>` b5bb5brL ILL__ n4` L

The "Connecting The North" Symposium was <<>PDSbCsb:)sb held November 23 - 25, 1994. It consisted of two qbnC>,-%L" elements: a broadcast component, and a community 23-r` 25-J ` 1994-r> .vb>16 L PAc--LtLc--

component. >Sb>5,. CLbI IbO 4`L-D -oQclP`D`.

The Broadcast Component C.:_i L)bdsbfCf IC The broadcast component of the Symposium 1 originated primarily in Iqaluit, Yellowknife and CLA\bdsbn`nr>\` bnL\asa- sr r/ C_Sr Cdb\ C__ Whitehorse, with additional feeds from sites in >5b>C y,a xr` 4`L-, 4`L Ottawa, Newfoundland, and Australia. Two hours P',JJ ` a D5656nrb?n1, 56W DP âbn`n ,nb >`C_CL`: 06,5%.` l_-:) presentations and panel discussions were broadcast L51 %1O` O Sbsbnrbn`n nb, _O b each afternoon, with a half-hour devoted to live > a` L, LUS` â <%L(Tb >S OLn`n\ bID nb phone-in feedback from participating communities. These proceedings were televised over the COLAC>Sbn _Dr` f1A4°rbd`.

Television Northern Canada network (TVNC). nAa°rbdsbJ` nPSbbn"LC . o,c-' 96 TVNC's signal reaches 96 Northern communities é_\ Q.JL, nb. linked to any national or international location. >P>SbCSbJr`:)`

8 Use of TVNC enabled all Northerners and most Southern stakeholders to participate in the 4PJ.-%L-.`, DS6DrYs6nJ

Symposium without leaving their communities a`L-D b LC across Canada and around the world. A L LC 4LL

Due to the diversity of languages across the North, CAbd. ° L the high cost of translation and interpretation, lack of technical terminology in Aboriginal languages and the participation of many English speaking presenters and government officials, the broadcast section of the Symposium was primarily in English. The moderator and some panellists in Iqaluit summarized their presentations in . The organizers provided funds for communities that requested simultaneous translation.

The Community Component

All 96 Northern communities in the TVNC viewing area were invited to form local discussion groups. Twenty seven communities in the Yukon, NWT, Nunavik and Labrador formed these local groups, directly involving approximately 270 Northerners in the discussions. The communities themselves covered the costs of Symposium promotion, facilities, recruitment of group members, and three days of

group facilitation. -0 aC-'à- c)c IBC developed a comprehensive site facilitator's guide and delivered training sessions by telecon- CLAC DPDsbC DF ference for the discussion group facilitators prior to the Symposium. The manual and the training û-CnIr, 4`L, L`. for interaction during the broadcasts'. rb

For the three days of the Symposium, local bn

next session's script. ] VbDrD c Na Dç6Drblfl b The Technologies '1 L, ILL, D,SJ` CVJ"L.

ICSL co-ordinated and implemented the creative bfLb6°o LC.. Aô C and technical aspects of the broadcast and inter- LC.

9 active segments. In order to demonstrate the 6fLbb°a ckLL,C.

S6°r,GCC S6/ ç'V?n potential of the new technologies and applications, /CDf 'L /C-/La-Sb ICSL utilized a wide range of communication systems, including: A_oA` 4JSbCDn`- Jn ;nb, ajbd , bn`CSAD- Television broadcast via satellite (live and pre-taped segments) bn'YA ,nb 4JrL4Sbc-P">`. Videoconference via telephone lines `A L b lSbn SI g,I

L i and satellite 6nLU"r` DS6,DnnJC Asynchronous Transfer Mode (ATM) Sb%bcc 'bnCl Hbd t via satellite

Phone via satellite and land fines S6°LL`CSbnCDrL' bjs 1jnb Telefax via satellite and land lines _.cLli

Computer communication via satellite DS6C Dnb and land fines

Sbn Cna_Sb

The Symposium marked the first attempt to SbrCD5S6nJ`

establish a satellite Asynchronous Transfer Mode 4LL-D -o aJSbrL,nJC. (ATM) link to a Northern location, an experiment 6nL aSa_Sb

which required technical upgrading of the DPDSbC"DF' , communication infrastructure in Iqaluit to allow ATM interaction between Iqaluit, Ottawa and adyD;nb ILL, Sb Dnb Yellowknife. DPDSbCSbJ< ra(. CJ` ngqb\bd DSb>C Presenters located outside the Northern broadcast a- Abd` DS6aDnbJp olb?nb 1LL-D A56-,'-à-`D` sites interacted by vdeoconference with Yellowknife, SI % CCSbnCD?LLbJsAD ,nb. where telephone fines and equipment were readily

available, or by ATM with Iqaluit. "DPDSbCSb'Sb DSb'C

The "Connecting The North"Audience CLAC A-,L?C AS6,A` ILL, Pbdc L.-b ANbSbn`n,DSb>`.

All three broadcast locations (Yellowknife, Igaluit DS61cPD c n4C `d AGA` J°%u`A%Lbd" and Whitehorse) provided access to interested ILL A_.A` Cd aLbiC rLC bd` Sb>`. members of the public. In Ottawa, local discussion 500 4n,PSbCD(LHC groups were organized at Telesat, Tungasuvingat (AC_C-DnrLHr`J` Cd,r`) aP,-,b- Inuit (the local Inuit Friendship Centre) and the Aanb. aA1 brLvSb offices of the Inuit Broadcasting Corporation. More Sb than 500 registered participants (See Appendix 3) abn ;J r 6aCrDC`

attended the Symposium at no charge. EDC` rc`JSbL \C, While it is impossible to accurately calculate IL L, Jb)S,DSb>C (ii\- the total number of viewers, it can be assumed ILL, Jan,DS6C- that several thousand people watched ail or a portion AC_Dn`n _Dnb of the broadcast. A number of national and inter- 100,000-%J%LC LC national organizations, universities, technology CLAaCrb AC A air° Cr` ILL-D and application providers, consultants and gov- -)a- b>Sb ernment departments requested the TVNC signal baCD` Lc-LC-DSbnLL,%PC co-ordinates and organized unregistered participant sites in their own communities. Many of the 100,000 people that receive TVNC viewed all or portions of the broadcast: and the Symposium has been rebroadcast four times to date on the national Cable Parliamentary Channel.

10 THE PRESENTATIONS Dsb cbfliDC_Dsb:)`

The Sectors làb sbCDrLcrrLC DsbC-rC

The Symposium featured 38 presentations by DS6`c_bMc_[>"D` technology or application developers, policy makers ` LSb)ac: the goal of ensuring balanced representation from Dda the following sectors:

Education S S 6 S â r ` rt ` , A_Oc-r, c , Health, Social Services and justice Public Administration Self-Government Organizations Economic Development A

Infrastructure Providers A L0- C D` aSb Policy Makers and Strategists

Sb jQC In order to lend thematic unity and focus to DSLS6SbnCDSdJ 6nLSJa1 (T D lb the Symposium, each of the three days was JJ7 <1' l a,l b D -D assigned a specific theme. The first day was nb devoted to Distance Education and Training; the DS6DrD )'C4 o6a-Lâ %r`Dc-rLcr b rADc-rtvç QSb6SbDAAc-rLVb,, second day to Health and Social Services, justice, L\ LA` 5USa-% Public Administration and Self-Government; and

Opening Remarks LDAsbrasr DsbDv C

Rosemarie Kuptana, ?''l' d

In her opening remarks from Iqaluit, Rosemarie LDASbrrr1 c,-T OS6-DL C `rac- d

C 1;61 services because they lack basic telephone service %r 5a_%r b»` A on par with the South. 2C/C 0-D2/ Honourable Richard Nerysoo, Minister of

Education, Culture and Employment, GNWT y,aor` DS6`C b.)O CL r` ODrLC 4)â nNc U LO I ra_SCDJSb Speaking from Yellowknife, Mr. Nerysoo noted 1SbDc-. Q.5J ` A SbbdJDS6C-rL a-J ` that the Symposium marked a historic first use of ILLD ASb 6aA5SbncrLVSJ` DS6DrrLL\

11 electronic technology to bring together people CL r C'Aw` from across the North to discuss the future of DPDsbCsbJrv - JCD`nbd` DS6DrS6P JLD- communication as it affects Northerners. He Lçb`CM"y nC-rLQSJ` r/Qb\r JbDJQSbPCDQJsbD c noted that the information highway could help rLC CLa the GNWT achieve its goal of community-based sb`CDnC fJ` education in which every community in the NWT )SLLlu` ter` would have equal access to global learning. DCQJçbn`n QSI D I L Jr°Vi L.CQ Jçbn`II - D Honourable Jack Anawak, Member of Parliament for Nunatsiaq ,b LC-GC-DS61rL2"r From Iqaluit, Mr. Anawak stressed the information .va`/ 1c

highway must be accessible to all Northerners. He DSb°LLDçb>çb JaMçb, 00 ) ]` observed that by sharing scientific and traditional LC-LC-Dçbn`Ln-%J Dç6Drsbc-V'>Sb knowledge on the information highway, Northerners ALLrLDQ%Lab 4DsbCD arL4- could begin the healing process for the social ills Dsbsb?v_ Craçb- that plague them. rLa'bçbJbOIC J`L-:, Ac`bdrYs6nJ`

bnCD,nb DPDsbCçb-

Honourable Ethel Blondin-Andrew, JSrD` <4C P J6L Member of Parliament for the Western Arctic _oc-rLQçQ. and Minister of State for Training and Youth Speaking from Ottawa, Ms. Blondin-Andrew stated dJ` °n°-4°J,3 that the federal government was committed to D4 QJJ` Lc-Gc-D°`Lr r 4`L ensuring that young people learn the sciences, fl math and technologies they need to succeed in A)° < n° 4°Jr' DJC QSJ`

the information age and the Canadian economy. LC LC 60 CD` PaD A V- r Ac Synopsis of Presentations, November 23 QJP aaJSLC a-A D rLQSQb J`L_D (Day One: Distance Education) abrs6CD âd f ` DLsb`CDnQSr ILL, baCD` PaDy56 Peter Crass, Director, Radio and Television Services, Department of Education, Culture and Employment, GNWT aA&'IbCl>l > (lb D56D1DC_DçbDc _04°L< Mr. Crass outlined the Education Department's 23-%Jn -bJ (D j56 D%lrf`bDC initiatives to establish the Takuyaksat and the Cc.AtibdC Ac °c45bf1CDcD%fc) North of 60 electronic bulletin boards. These electronic computer links allow many schools in Ac dS , 4D<

°LQ` ILL, DPDSbCsbJI- Petr Cizek, Dene Cultural Institute in Hay River, NWT \çbCD\b\Qb \çbP/çbnç6`CçQJçbCçl Qb. ç6rLCD/-

Mr. Cizek reported on progress in the development nJ` O Is6I°(3lbncV ;nb nIr oC of the Dene Information System, a user-friendly Jrr Ds6sbnf J electronic bulletin board. He outlined plans to set up an on-line library of information about the Dene which would be available to Internet users H44 world-wide. Ac r56 OçbPè C HJD Sb>çb -Do nJr DQb6DrSIcOb c f\ Don Yamkowy and Bob Chamberlain, C-JQrLrLcSbC%IL CC-b\ \bdçbQnb. CJa Içb-

PC-i, Qb Queen's University MBA Program eJQI J'DL/btab çbd LX Usb Participants watched a presentation by Don DQb SbiLJ rnL <1F ç6rLCD/Sbf J` J Yamkowy in Yellowknife and Bob Chamberlain d rb.

12 in Kingston, Ontario, on the Master of Business c° sida s,aar JLL << /L Administration (MBA) Program offered by Queen's daa University in partnership with NorthwesTel. The C° dA J'L, <` r`>c MBA program is available by teleconference to DS6DrS6rLib J0° r A«J?CD abJrb residents of Yellowknife, Whitehorse and nine A`a-`15crSJC JDC-c ncrSrb. ..JCA`n/`dC other cities across Canada. 1b >C_D5b>S6 CL°a OC-&JSbnCn'\- L%C CD\ bDSb ?aSbCD y,a Greg Welsh, Arctic College, Iqaluit rD,C, OCHDJ`rD,C bacr Mr. Welsh outlined some of the advantages and impacts of new communication technologies for learning. In order to prepare people to contribute J2%L&b outside of Iqaluit by 1999. Jr°%JSbn`n âa-%rC-b Da-' -.QiC WCnJP â0-JSb

Duane Magoon, SbJCTiSbb\D\.- A-IA?C, A« introduced participants to the Federal Schoolnet JSbn , D%LrI I,bn ,rC CD \%r°(Tb LA«b. Program. More than 4,000 Canadian schools will be on Schoolnet by June 1995: their mandate is to Cb H4, connect all schools nationally to provide world- 6aClY LCLd%PC wide access to scientists, news groups, career Cl HJ` DS6LDSb>Sb 6aCr 4000 information sources and instructional materials. D%L(àCJC Ac-g,JS6\C S6rLCD/bd5,nb bnCJ°âbrn-

4 Sb

o«JJSbnCn1bCC50 PrJo-CCDSb Open Learning Agency (OLA) ,C%J\a-b JJSbCD\ Clb Da-' Ms. Mitchell and Mr. Porter, speaking by video- ,(%J\Crb JSbnCnb.CnAbdC n- conference from Vancouver, told viewers how r%C-b JDI û

13 OLA works in collaboration with schools and non caAc MC universities throughout B.C. to provide a wide range of academic and general interest programs, °ô«-c nàbd` AIn r9' 1'L, CLAC >1C >,n' using television, audio, audio-graphics, and computer LDL%L'crb D%c_D'b>` conferencing. They described how they have nc-r'bnsb - -'f a-b JLL_: fC_cJSb- helped broaden the choice of courses available to 5A 10-1' >rtn` 6JnaJJr A«4gqPflc Lob 4LL high school students who live in rural and remote JLSb\D\bJ- areas of the province. J â 56rtCDySbnJ'-, bnLn`n ;nb A /LSbnC

Dr. Sam Shaw, Contact North 11d. C nàbJC %r°a- From Thunder Bay, Ontario, Dr. Sam Shaw video-

conferenced into the Symposium with a presentation CbC 5` 5 on the Contact North distance education delivery C°J

-DP`D.- [>

other users-then perhaps we can mage it possible £3 C G<°LbSc 4`L C " to upgrade the systems now in place. " a'Lçb Dar â5`ISbCbSrt<°i Carl Isnor, Cambridge Bay, NWT 6` naSb

.oCa- "One of the problems that always comes up is, yes, "464 DPnC2al»S`nJ L a b 4)çbCD we've got new technology coming into place, but J bJ0-b P/4 fbSo` 4Pr-SbCD- who's going to pay for it?" S6' Bruce Murdock, Principal, >PS JCb, A \OrD' Fort Good Hope, NWT /4` J` HD`, 0â n4çb

1r Is our language and culture going to survive this "DS6D/9 âP 1 - technology?" ,1"AnJ _oC CLbd4 _Da Peter Tapatai, Baker Lake, NWT AC C

"Some people in our group were afraid that they "6fLç6Cl DK°`n°a were going to lose their one-on-one with their b DAG/

b/ n teacher if they got this (distance education). " l ;nb Charles Jules, Teslin, Yukon , D-, m-?, L'

14 Synopsis of Presentations, "e,c>-Dflb DsbDrDc.Dsb:)C, November 24 .ne'< 24-%Jfl -DJ (V'2' D'c-1o: (Day Two: Health and Social Services, A"6"DQàc-n-C_ Justice, Public Administration and , beLbd d AcrL4` Self-Government) ILL-3 d%reb l,eLsbcsc1b)

Ken Lovely, Deputy Minister of Health and Social P4° cP-, Services, GNWT .7`c-4 %a-L cL'c P Dc-2a-J Mr. Lovely spoke from Yellowknife on communi- aCna( tSb 5_z-aor` social services in the North, for such uses as distance A CD,nb 4 4565â medical diagnostics, professional development, A_Dc-rLVçJ DPDSbCsbJf LJn1â, 4DS5s.-%r`

«II1n`nC,_1J`, record-keeping, and the preservation and use of 4°,,-

IL lbllbsC,-IIC,-%P-C,-b would be necessary in order to bring new services L-:) to the North. DPDS1b ,J

Baffin Regional Health Board From Iqaluit, members of the Baffin Regional à»aS11 6nL",%P"C Health Board - Ainiak Korgak, Pat Kermeen and Asb SPP"(,"r Cdb- Dsb`C_C.. Sd4L`'b, Jr' Trevor Pollott - held a panel discussion with live D nb CC. <` ILL, SJ°%r4sbD-D` phone-in from viewers across the North. The Drt°> >C-c D56 DPD`b- potential benefit of vdeoconferencing for the CsbJr. n\bd` bnLçb`C`crsb, 4°c-- training of nurses and community health workers, ar DSbn`CC S6vL°â A«açb- diagnosing patients, and holding board meetings ncD\ SbD ILL, was discussed. Videoconferencing could, for bnL?%r` nàbd` n\b- example, allow a doctor at the hospital in Iqaluit ds,nb DbJM ,J AL°aD a555L` Asb to examine a patient in Grise Fiord. Some callers bC a55sL` 4DJA`Jr`Jrb raised concerns regarding the length of time it mSbPy- would take to get videoconference services into c CLbJ,%L %J,,- - the North. The panellists thought government /Sb J?b A\°O rdL/Sc-%r`. (LOCD\` D(LSOC_Dsb>c needed to make better use of existing services, ACs626DCrb IDIbn`n`n4P Pa-%ra-b such as broadcast television, for health education LJ0-'L (s) AC_LLb and training. A Çbn`nCrsb , LL-) Ibn`n0-SJ`.

Deborah Clifton and Sheila Nelson, Department n> c- bcPC' JLL-, /c c 1 of Health and Social Services, Baffin Region duc &i SPPSbC JC Ms. Clifton and Ms. Nelson hosted a panel discussion , from Iqaluit to explore the need for distance training n>L bC\\-Pc° aLL-D r.. 56crL7a %r`D C_rtr'bJ SPPSb programs for regional staff who rarely have the O LçbOaLX/Sbnb L,%r opportunity to coure together for professional A« development. They spoke of using teleconferencing JSbnCD\ b âsb6aA- to deliver effective training to workers in their r%.C

_O CI_ a- communities, a technique which does not deprive nAbd-D 6,TLâ%r`DC-rLDUb -% «aSb the community of vital human resources for the n`nCrsrb CALa A«4s1bn`n âpnb long periods usually needed for effective training. `PLPnrL5rt4565y°0.r`LC ASbba_osr00_b.

15 Michael Pluscauskas and Tyson Mcauley, Ldd` JLL--, CAS' L6c- 60 CD` Industry Canada LOd` 6` JLL L6 - 6aCV From Iqaluit, Mr. Pluscauskas and Mr. Mcauley ILS nb D16`C_C_D1bDb s6 outlined the federal government's HealthNet and 6aCD` S6Q L°â f `brLCDyb- Open Government initiatives. New technologies 4LL, can be used to empower health care users by [>

information and resources. They introduced L LC. 56rLCDySrL, Db)Pn565b?a-

viewers to software and data bases that give users VbJQ b `6rLCD56ô?nbd` access to vast amounts of health information abJnJ`. available on the Internet.

/ Dc- /Lr, < /bdC Sgt. Gary Sims, Royal Canadian Mounted Police aAJ` <&-rbdc J%L-

Speaking from Yellowknife, Sgt. Sims described a I VC r r DQ-b6Dr56Sb D O nI JC \SbCDQ"drb pilot training program the RCMP delivers to staff in <

AC_°r°Q- \C- _O aC-'L C- sion. He also explained that the RCMP, because of Ab55 24--og P°Q-Sb prohibitive costs charged by NorthwesTel, was no J\Sâbra-%L_DC aPD,- longer able to offer 24-hour telephone service in JsQ-%P Pr4o CLbd4 AC'b- remote communities... an example of a service that is readily available to people in Southern Canada. 4° 4Da`n,X` aCn4(

Gordon Robinson, y,aorc JJC° C- n1< Financial Management Board Secretariat, GNWT Lbd%r°Q- DS6Drs6Sb>S bJQ-b Mr. Robinson spoke from Yellowknife about the -,a nJ` A ir.. I JrLc ILL-D GNWT's present work and future plans to improve rua-blJc

contractors in small communities with tender nCDSbDSbpOrc 'JC,L'.J O openings, and an on-line service that would allow osbrsd aC ILL JPPabr'0 b- residents in small communities to renew or D âSSSa ISb'Da-rc update their motor vehicle licenses by telephone. He called on participants to identify their needs C LbC., C-:- lbd and to form partnerships to share the cost of new Sd° S° 'DeD , services. rL 6o-C[>` 1I0° yJC a-xD r C° LICE nb\bj Don McDonald, A«JS bnCnQ-fLL\bC r°Q-b.l qJ °O'J r SbnCn\b>C >Sb_)a"Sb Telemedicine Centre, St. John's, Newfoundland Q'J \a' rL JSb \ UC

Mr. McDonald joined the Symposium from St. b 1LL J°UJ1bDc bLr- L_.P`JCD\Q- John's, Newfoundland, by videoconference. He /V0 I JODF(T'b -.CD°- discussed the Centre's role in training medical %r'Dr'c- JJSb,D nb °°DS6,DnDo a[-b,,.

JSbSa'JSa-%r°a- university courses, and improving health services b J)S6CCS'J SbJC -.CD-b throughout the sparsely-populated province,

using `old' technology - the analog phone system. ?42 LJri J' (CG6116db dC-P J He emphasized the need to give high priority to JLL, (cdb é.61 (,J"Pc vac "t -c) IL training so that people would learn to use com- nb\bjSb?nb Dsb` . Pib L, A - bd- munication technologies effectively. r:)56C-rLa-bd` .C`

16 Rory McGreal (TeleEducation New Brunswick) PSb and Blake Narvy (Burnt Church First Nation) In a videoconference presentation from Miramichi, nJC, <°o-«bfJC, 0«aç_

rc_cDSbL New Brunswick, the presenters reviewed the 6 \bnJC ILL-D bnJC. A economic and cultural benefits of new communi- n cation technologies. Mr. McGreal told viewers about A-0 P°v1bi-OC DC the many distance education services available at I libraries, workplaces, community centres, hospitals,

nrQPn51 Sb\b SI nras:, LL,%b T Tanami Network DPDSbCSb)< ba%ab

In the final presentation of the day, the Symposium DirLrIbSb>b n- linked Inuit leaders John Amagoalik (Nunavut %r°Ub

bacrVa- Sb[L\C Australia, live by videoconference. John Amagoalik b DSODyrraVSb/c S6-0SC Oas6SbÎ and Jose Kusugak began with historical back- n\bdPnC bnLsbCCs- ground on the creation of Nunavut, the new eastern r ; UbdC DILrr 4 c- sac %o- Arctic territory. They spoke of the need for revi- `nrd'C ILL, A%Lrb _DaC_`' F CDaa_. ocrC talized communication systems in a decentralized n,LLb\AQ"Srb-D pSbb- Nunavut government. 1LL, nrC,-b «SbfrJCXbD` ILL-, AàrbDc 1 Peter Toyne and Robin Japanunga Granites of the b o,%r CDJ;nb DSbP°an- S6SbncD >SbDC_SbL LC C-a Tanami Network told viewers in Canada how _.nb, Ami(bD 1-D

_O 1g4-C they use their Aborigine-owned and controlled nb C_ _D video-conferencing network, which links Warlpiri »c erLy` home communities, instead of attending boarding

schools in the cities. The Warlpiri can communi- 11-0 a C-"OC Q/Jc IICC/lC(' aPçb D46 c-DDCb. D/1 a - cate with aboriginal groups in Canada, the United Q/C DJSbr CO l I, SPnSbOCD// _)J .DaSôçb- States and Sweden. Warlpiri representatives said bçb( L\ C 05 a`b CcJ 1Y b that they planned to recoup their infrastructure 4c° ] flb D»G/bJ

17 costs within two years, and run the network on a d,d` CL-)Ja CLbIlb056565P5rb Db-) çbnCO52-

cost-recovery basis. 45629 c. " Despite frequent transmission glitches, the 'bLc-'D45b nasb LsbbnrbDa- Ds6"Cb\C-Sb Inuit and Aborigine leaders exchanged information on self-government and mining development, and joked about their contrasting weather conditions. .o4CL< 25-%Jfl ,,J (Dsb A%L1%L`: Pav5,,I>flbti` Ae`c"gnCD0%rc Community Comments edCHD4'/5L>ad s62CD56d`6ns6PSJ Dç6;nDç'` "To be linked to other communities is a growing P%J` -'r i'-. r L56Dr>1,4CC-DsbD` Vbsbns6LLSb>c concern. What theyfound most interesting, I saw r ; nrasbC>rLc-1bDc-b >PDsb- and heard on Thursday, was the Aboriginalsfrom C"DFL J KA'H- 9brL\c Australia. It was unbelievable how this technology m'rc >"c r > bSbÎ CLb\ lbjCbncnf%rc now can link to communicate `live', even though LPL 61r Sb,C>ybdçbIDnb «bnrJ we are a world apart. It is amazing! As well, older aLL, ar`Lra-b >sb`c- Js6C_>Sb>Sb af` b- Inuit should have the opportunity to try out video- SbcLanb `b C> bds,nb conferencing." nar S6,C>ybdC &Ibn- Baker Lake (NWT) I'L, CAP 0-d ° Discussion Group ;nb S6D56 Ac..V C>c-Pnb 1CL56d` lc-'+Jr 30 Synopsis of Presentations, >%L(&cD-.c >sbwbpâb>`. November 25 (Day Three: Economic Development) s,adr AC c-ancna-Sjc D`,';6/?PIC c »c >r n4

Whitehorse/Yellowknife Internet Panel b LKLbd: The final day of presentations began with panels r abJC C%Pla-l ar4C-br broadcasting from Whitehorse and Yellowknife, baCr, 4LL--- rb/ dr. Lob

to describe initiatives linking Northerners to the s6D LfD' C Internet. From Whitehorse, Brenda Chambers of J`rb >PP"C"DF D'b-

?bb\bdCbncn,-Sb Northern Native Broadcasting Yukon, Julie rSb L"Csbor 4 a64` profit organization designed to connect the DS6Drs62

Yukon and provide access to the Internet. On 1>SbCDo dam` b<%

behalf of the NTnet Society of the NWT, Bob (T %r rL- 61 Johnson and Dave Nicholson in Yellowknife JLÇbCDsdyrlb

demonstrated how viewers may soon be able to b C S6rL-C1>ynJ1

get on the Internet, which links more than 30 million JDA' b 6aCr. computer users around the world. <` Y ; Yellowknife Business Development Panel ç6',GCCS6nCDlL,JbjÇb.),,,I,C Richard Bushey of the NWT Construction 4D<` LSbLrsbc.Vsb>sb Da-' provide information on government tenders 4DSbCLrLç D` LsPtD` throughout Canada, the United States and Mexico. CdyL Mike Stillwell of the consulting firm Management n`n 4D"C>-F' 1PPaa-sb

North outlined the benefits of computer links a - VbDr2. - aD`C bf throughout the North, particularly in light of the sb>LLbd` rr )C>°,,-sb \>nCLbQ-b /\ munities where the phone lines are often poor. bJ ab

18 spoke of the expense and inefficiency of sending A P' CY, p%bç'çbb"b DÇ6cD/2 4`615nabd 0 and receiving newspaper copy by fax. Gary Karst, AD° C°< Sb who works for a local architecture and engineering bJCrb firm, explained how he sends information, nl-`n `nd( S6 &O- including mechanical drawings, by modem to A E» abo DPnsb,asb<%LC colleagues throughout Canada. DnCsbn`na1,5%brb DPDSbCSbD51-D,` 100,000-''J%LC 88-e ,ac-'o ,a Paul Bush, 4.3 r4° P`

From Iqaluit, Mr. Bush explained the varions DS6aDns6 L 6CCE . . technologies referred to over the course of the âbwb IL L, IL L, a`A`- first two days of Connecting The North. He n4 dC DS6rL,v Sb%LCCSbnCDr- demonstrated the first satellite ATM delivery trial LbbdSbnCnVSrb aLC 46D C`DTD` in Canada, an important technical experiment DPDSb being conducted as part of the Symposium. He noted that transmission costs can be saved by fD2 C`ti° DPDÇbCsbDl- d4

osb,%6-1 a- nCDrLC_DSb>5b compressing digital information, as utilized by the D nVrL -D aC a-, ny-a-b <1 ny-a-b ATM system, and urged Northerners to share DCC a' r 1b11b rias6s -%P LL_ 0 ab services as much as possible in order to avoid JrL45 b -'r duplication and minimize costs. \na-b D`, d 1

President and Chief Executive Officer, >n ,C ççrL>, ^ NorthwesTel ,dçbçbO,dc cà6bjçbnCI7",%Pcl ba Mr. Dunbar spoke via ATM from Ottawa of the >ri C rL> Vb cc_Vb>Sb bSbl01bT challenges facing his company in providing cost- A`HD4`r,- n,[>,,>sb>Sb ,â O DP- effective communication services at par with the DSbC5bC5rDvL, -%P' South. The problem lies in the delivery of service C Li6\SO bP°â ` \J I [ \ d LC to a relatively small Northern population of n«ar-L_Ja-5\6. Vb.Jnr ;CFDb, ripa°rbd` 100,000 in 88 communities, spread out across 4.3 aDaCD âvSrb million sq. kilometres. Mr. Dunbar outlined his company's plans to provide mobile telephone 'v dan.>, r0-5c services and cable television services in the future, J` GAL'/"

and announced NorthwesTel's plans to experiment '1 d4rLAD, a-D >S°?N C rc-`C1> ` DW- with ATM technology as a way to deliver more 1«CrD<'bD L,` DSDC_Dnbd` bnL- >5°- cost-effective and reliable communication to 56CDaDsb>'' vi° DS6,D1bDSb oD Northern communities. oic-Y 5oc- P YJC Papy/bLSb< 'c- <1 a-'J ` 4 bDaD0arLasblL-J, Terry Thompson of Arctic Co-operatives Ltd. r`7 i A- Speaking from Iqaluit, Mr. Thompson called for 5°rA'tED` 56d5C-D55r°1,UÎ SbDU` D45- operative-owned local cable television service as c / . bC%Pc i SPJCJ DaS,` an example. »b6(rS\DLLC Da/P/rLab\Sb. UD Sb_DSb )1LblC-rLCTD\b) C 4JSb<%L'tLrC

Brenda Chambers, DS6Dr56LD56>Sb Northern Native Broadcasting, Yukon Ab JPCD<'bJ,C -P- Ms. Chambers, speaking on behalf of TVNC from CDrLJ%r '0C, brCD5°%J4nJC DtiDL`bnf JCM%,:,-- Whitehorse, urged aboriginal people and %r aa/bIDC-SU'r ILL i «4`bD- CC Northern residents to embrace new technology, %P VS >D g6LD /Sb shape it, and use it for their benefit by working vD AC tUJ`

19 co-operatively. She pointed out that TVNC provides a-D >WA' CALA`D0` DLsbnf a good model for local ownership and control. -Dr`.

Honourable Georges Corriveau, Minister db/<°DCçÏ IcCC;"f7CP,sIc dàrJC Responsible for the Information Highway, /Sd//CDç, àSb.)C-2P`J` 6fL, P/ Government of New Brunswick ç6Dr'ILLnc 6fLAoc JtiDLs6cCX MdyxIlJC Addressing the Symposium by teleconference from JIJL-dnJ` St. John, Mr. Corriveau stated that New Brunswick %r°F` DSbDrs6LDsb>Sb

had been quick to recognize the potential economic n ,r` sb-,sb CL' J JCM'D';b benefits of the information highway, and conse- D â 4DSbCD â quently was the first province to create a special Dsb` n4sd secretariat to plan for and co-ordinate infrastructure Ay,As65bc%r 1' \I I O5,n`. D`6Drs6 development and service delivery. New Brunswick CL°a %a-`J` 6aC- replaced its copper wire infrastructure with fibre rD` D5L,5%r°D` Pbd,b(c,-`

optic cable, which is better suited to handling vast n. r amounts of digitized information. He described ,r` ALD(7-1b1bD`. bnL?4-

b>Sb D Sb 4bJ4(7-S6Sb some of the ways New Brunswick was using the LDr°r` / 1PAb \S6S0" IDLDS DPDSbCSb information highway for staff training, improved nCDCsCr%L-D`." medical services, e-mail communication, data tracking,

and education. Many new businesses have been /9LJQSbJC-R,XC attracted to New Brunswick, owing in part to the (Ds6çbnl ,Dc), province's advanced telecommunication infrastructure. d`Ca A - AL , Lsb 4D4LC D LC-L- Via ATM, Mr. Fox spoke from Ottawa of the D b<%,:,,-1r` A`L- Council's role in assisting the govemment to identify DPDSbCSbJSIC choices for building and using the information 4LP4,6 DPDSbCSbDrC highway. He congratulated the Symposium organizers and urged participants to express their needs. He %r D16Dr16LDçb>çb asd J EP°0-S said that technology can do much to realize -ô. 4D â JCD Canada's national goals of equality of opportunity, /J bJa-C regardless of where people live, and stressed that AD` LAS` DPDSbCsbJr d4<

the Advisory Council "must not miss the opportunity r°'r`J0 C nra-` to connect the North. 4CDrsr` DP- DSbCsbJC-Lr` 46 J4°LL`bnf JCD,SyçbJr`, 6°r` Ar- The Strategy Forward 4/S-DJ L

(Panel Discussion), Iqaluit f SbLDSb>Sb Rosemarie Kuptana called for the creation of d?L`b 2D°LfL LDSb>Sb CAL' CLAibd` partnerships between Northern service providers, bnUbnrb<%a- lb IDçbCDsb`CAaP â r a-Sb<` A%rsSy- agencies, federal and territorial govemments, industry n-.` and aboriginal organizations. She said that the federal government should develop policies and legislation 4y >çbn, 6nAb Dç6Drs6LDsb>Sb - that recognizes the information highway as a first AC-v45bJC-rt o LbdbJ`

level of essential service for the North. C 4Jç6`C`o 4sbn ter` CLbJ %L John Amagoalik urged govemment and industry to JCD` DSbLDSb>Sb DPDsb- upgrade equipment for the Northern telephone services CçbJsrD` PÇQ` A(Sb- to ensure that small communities will be in a position DrL4565LLC

to take full advantage of the information highway. C bJ.-` Bill Lyall of Arctic Co-operatives called upon DS6Dr56`bn_,r` DtiDUbnfjCMbD`

20 leaders from various sectors to join together to P`LCL J,a°C > n«a George Berthe, of the Kativik Regional <0`HD4rEDCsa c. r4rL Government, noted that education has an important HAD A- role to play in preparing young people for the 6CLCL, I'L A'P information highway. Paul Bush suggested that 6°LD` Northerners must begin by clearly defining their JaC c°6° nrb needs, and learn to "walk before they run" on the bb a r` aLL the communication infrastructure, Rosemarie DPDSbCsbD'LD.` P

Kuptana urged everyone to bear in mind the cost rIrLC- <--, DPDSbC"D'FP` b 6nL

of not investing in upgrading the infrastructure. a`bJa b

ILL-, .DCLC rV Prcb

The Strategy Forward 6°a-rL4s6`a 4 b.

(Panel Discussion), Whitehorse b\%P Da- O V0

Brenda Chambers introduced the members of the A-rtbnf L_Dnb sb 6°LD`

Gord Duncan of Total Point, and Wolfgang Fink a-

of the Yukon Territorial Government. bsa 6

"_)tiDL1nPJf) 7 bPbcpc-DDn`

"Put the technology there and let them play with it CÇbPn` `J Ô 0 C LI 8 ç6D for six or eight months and see what they corne up âç/o âSL°GP`. 4/LbSYDPn- with. I'm sure they'll corne up with more applica- 665`` tions than we've thought of so far. " Cape Dorset (NWT) LIa n

21 ISSUES FROM COMMUNITIES -oac%o-SrDcr` DAL-DJCD1c

The key objective of "Connecting the North" was IL aC(L 11DPDSbCSbDSb 46D4a-`6`AC-Dsb- to create a forum for discussion of the issues and CDa-%Lo`" opportunities associated with the "information 4L highway" and its introduction to the North - an

could participate equally and interactively. For CLL- A%bL - ` 6nLs- the three days of the Symposium, hundreds of 45(T561C H4 âc-%r°à-`D` JPCSbrSbCDanb _0aC-°t.'Dnb volunteer participants in community discussion OC-DC_DSb>` C,6*d` 6nLLa-b _D G_ C-, groups watched the presentations on television, nyrLa565bC â?nb nb ob?nb discussed the local needs and issues suggested by DSbDrbtisr'bc-'-D Da- Ï

DS. the presentations, and provided their feedback by bC-DnbJ` _D C-% (T phone and fax to the Symposium. CL The community discussion groups identified D%br bJ` six broad issues related to the introduction of 5b4C b DPDSICSbDr. A CD,&J sb , DdJ- distance communication technologies into the %JC_Dçb>`: North. These issues were:

fn C 4`CCSbnCDC_55v5b; access to the information highway; CSbJrDsb-.` 1bD1brvs6P _.CC the potential impact of these new â LSbPCDaSSbJC technologies on culture and language DP1>`c`DSrD` OC the need for training to enable Northerners O?LC DrL6CD âdJ` OC Lue` 4`L. to participate fully in the design and use of Sb-D56 the information highway %b

DPDSbCSbDSI-D` YbCDC-%L-0 the need for a system of accountability 1b[> ` ILL-D the need for Northern participation in n 4fCD - Lue` AC D5rt4565 -1 - r` research and development

ways of funding information highway %5 "fin --L development CL°a aA. b1L`,v CLbd-%L DS6Drçbs- 0 '.J .Sb DC_DC_DLLSbD0 This section of the report summarizes discussion 4`L.) N C DS6Dr- of each of those issues, and outlines participants' 36A DPCDa/SbJC 4cJSbCDPA56- recommendations for overcoming barriers the P CL l/S(7%r l6`. issues may raise. A1 dsbflf`0-sb. A11CD1C ACCESS: THE ISSUE " Jp 4S, Sbl ac-"iC -Dac-i, 4CD/).d âsrC

"Lack of access! Some of our communities have 4PC I., r` (_Oa only one community pay phone. " rL(° naSb) Fort Simpson (NWT) DsbsbnrbJ0- D565bC6\CrSb Discussion Group

L(L)Sbbd` nnSb65dn%L' C b LCr )iLbti

In the Federal government's document, The 4SbSflfl D iC. L CD` Ji1 btiC 2y Jn/l<°bC%rc Canadian Information Highway: Building Canada 's tiDLç6n/Jnl'c°bcP S; D56DrS6Sb>Sb Information and Communications Infrastructure, jSbpb_ ?SbCDn`,r` the third principle guiding development of the "mea ârL information highway is to "ensure universal access (J LSbn('Jn` 4JS,r`) aPJ,dSb- [to the information highway] at reasonable cost". coLn âJ". DSI SbSb Most discussion groups felt that many D11SbJ0` Northern communities currently lack access to 1PJ..1 r`JQ-`, L aD-

22 basic telephone service at reasonable cost now. CLbd_O%l, àLL_.4°%rn _Dr`, Given the substandard levels of current service, C` aP`b< ,<1 I` `b_.`b 4> they doubted new services would be accessible, P 2bnr.y,L'Lr`, n,4sbJr` especially in small communities. r ,r`. The question of access was discussed in four broad areas in community discussions: CC-LDsb>`.

1. Access to the technical infrastructure 1. 4DP âa-`6`v`b 2. Affordable access 2. IDP aa- `b`a_`b IPD,a°%r`D.-` 3. Access to basic services 3. PbdJA âme` L6 r,_4pCD âbJ.-` 4DA C>eA[>C-Sb

4. Equality of access 4. Jyrrb)nC,_`

Technical Access Asdf1514a 4)i'

"It's interesting that while you were talking about "c Lb tibd` bnL56nl b: has achieved an impressive penetration rate of DPDSbCSbDr` A',ry c CLLA`>` 2%- 98% for basic telephone service in Canada. "Basic service" is currently defined as the presence of a DPD11C1bDr, oc_%r` 4DP dial tone. There are, however, 2% of Canadian D45A` households that do not have basic telephone service. AC-%r` DPDSbC`bJr` D«% 1A â LC, Many Northern households fall into this category. IDP aJ0.1b` JnbL_O` <]J j) lbC r`

- telephone which, when working, carries only -01: a- voice signais: the service cannot carry fax or data transmission. 4PcS61l,`o-`cbiC_r 0-1_jl As1CD11b All Northern community participants felt the current technical infrastructure would not afford "PbdJd â` CLb'o'tL P%L/bJJC JSDLçbn/'Jnr açb- adequate access to the information highway. 4JPLSj°LLrb D°LL/bJ-

Ja7nbjJC aPJ J J, ; cabda (i, Affordable Access `6 à-`Y) Jr 4J tel". CLa

4J24`6" Ç

44C-<°b "People who wish to access distance education L JC n` services must "dial up" andpay the long-distance J`

23 "Lots of technology in our school, but no money DPDSbcSbJr` L- " for long distance charges. 4PD-D4S6<%LC JL DLL5bn(Jnb \` Baker Lake (NWT) \n ter` J 1L6 \A` (b60- Community Discussion Group -A b<%LC 562CDy'%JJSbnJ` DP ,',-c nnSDnbd` JWLDL_J` JbbA,- The high cost of telecommunications in much J 1J JPJ---,Jc-b

increasing long distance costs. Information faxed Jna-`. nn55à S62CD5S6D56_ or sent by modem frequently arrives incomplete, LJ` 5d?Sb`

or not at all. Users must try again and again, and C5LC J`CCS6CDy,Jb\Sb D%rb_ long distance charges multiply. JbjPnyrb 56nCD5bd` This high cost prohibits many institutions and individuals from using new communication tech- nologies. Even communities and institutions equipped with computers and modems for data transfer hesitate to access the Internet, or regional J A bulletin boards: the long-distance charges can be asb 4J24176 L2b(' C /1_ D-3,10` prohibitive. LçP° f. 4Jp â`n4SyçcfJ` Q C Access to Basic Services <&/b

C,` ILL DPDSbc'bD IL\QS 1JQ "Yes, we need all the communication technology l/ C âSSS`l7J` and services that we have seen over the last two " 5`fl aa- 5PL A Dçl7 â C. days. We could use them in varions agencies like D'DL bJSb JSbl the court services, police, social services, nursing f V656nrbw DS65bCA&Sb stations, government offices and Arctic College. They could allow us access to things that are not available in our community and we would not DPDSbCSbJrD` _00_C_%r[`

have to leave home. " JP

C Tuktoyaktuk (NWT) bsb_i-0 Sd P\ f _ Discussion Group LC - n'a-roc JLL Northerners living in remote communities are CLbJI M6 often unable to access services considered basic, D (TS bQCrD-` JDSbCD â and even essential, in Southern Canadian cities. n ter`, D_DSbJ`CDSb DPDSbCSbJrD`

These include such fundamentals as secondary JSbSbnCl LC W'fiS Wn` 6 , J°Lr5- and post secondary education, medical care, legal SrO_` Sbc" Jnr A6k5-

counsel, social services, business development ET C_ ID assistance and government programs. To access r'` JLL D56Dr` o bdrJ56 , services that most take for granted, lb P[> 1bnf ,[>1b>1 travel, D5O Northerners must frequently bear the cost of _oa,%c- D5656nfb Lô50 _D with the consequent time away from home, loss JnC565b<` DPDSbCSbJr`, DPP- DSbCSbDrD` of support from family and community, and loss of cALnr 56 income. Moreover, Aboriginal Northemers frequently face the additional challenge of linguistic and J`L_i nU550 0

24 cultural différences between themselves and the 1 b)o Af1CD1 âaaSb service providers. The community discussion groups felt that the implementation of a Northern information highway n,aÇbJrC CL, /l should enable Northerners to access the same <%&Sb3S6 (11â nJsb) DSbsbnrb basic services enjoyed by Southern Canadians in a cost effective, efficient way. Cdbd4 cSbnCDC4 %L C. Equality of Access b

Discussion Group DPDSbCSbJl c d<< a1-r0'S Al /\Pb\b P'JJO°aaJ `A great barrier is that the places that need access CD QbJC A»Lr ;r`. the most are the last to coure on-line. Example: Coastal Labrador is the most remote and needs the `J f`, Db1nr ,J, b lb access, but will be the last to be connected. " D D5, DsrD.-c; Happy Valley Goose Bay (Labrador) 4DP a- JLL Jr C J`6CD.` ac-rDv` s b n rL a 4 SJ r L DS Larger communities in the North are generally La 1b J%ra-ID. -r .0n.c%cr DPDsbCçbDrc JDçb- better served than smaller communities with regard CD<'c-lbJc` âcsiDc`J to human services and communication infrastructure. b0Cr A JnCDC%r`

(Affordability varies from region to region, and is f°%r`J 0C AC- LJ"JO- P -.` not necessarily linked to the size of the community.)

Inuvik has, for example, better service than D.svsb

Canada's telecommunication infrastructure rP'G-' V C-C -DacL0 J°vJs development is market driven: services tend to ILL CLA'0' ASL cr develop in and between major centres, where rP 0S \0` .0dc%0-` AC`6- density of population ensures maximum prof- CLA J%rtC rPcD itability. This principle, however, will not ensure _.C°%J1bn,LA[>5,I%J,J1b>C, A.%rC D-010- r` that the residents of remote Northern communities A?LrW`, P?' - CLD J, bJc` who most need access to information highway r65Lcrc A?Lr,r. services will in fact be able to use them. If infrastructure upgrading occurs in Iqaluit and Al aSbflf sb. 1DCSd 'D156 Yellowknife, but not in Arctic Bay and jean Marie oCsb SSbfCDO aJSb[ River, then the extension of the information " J C'o. 1 S6SLC CL a QSbISb 'n IL highway to the North will favour people in large tl"J0c P/40 L-., centres - centres which already have more T- resources than small communities. Communities AICS6rL4S6LLrLUO-"(J -b LdnJaçb 'IJfr'rJnSD- both large and small require upgrading of the `bC`n_)r ç6D`LS6Dnc ILL-, DS6,Dnn-)r technology, based not on population, but on equality of access. nJ`b) D`bçbnf bJ DS6SbCASb

25 ACCESS: RECOMMENDATION (T

LC _Da- "There is a danger that such a system may be valued rP`)cDa- SI _.Sb as a luxury service and be costed accordingly, IL L, rather than valued as a basic utility service in b>C much the same way we currently value power/ Ara- telephone services. " c- o Lue. CLbd4 LC-'CL ' LC Drt ` Inuvik (NWT) ID`bCD âv4`LC CLDc` Dam`, Community Discussion Group %r`D 4`L AC`6D`b

governments and infrastructure providers: the ,nb PO flj` time to develop guiding principles is now, while L< LbJC federal and industry plans and policies are in DPD`bC`bDF Pr4a_C-

development. These principles could then be used CLaJoc-Lçb I I bDc-b as a guide for decision making at the community, rLC-Ibn ter`. territorial, provincial, federal, and industry levels. DPD16C1bDLD` There are precedents in Canada for policy-driven 1970-%r 1980-%P.--. b0 CD` Pro.- extension of service to rural and remote areas: a PaD5566 rL,_bn ,r` J AI case in point is the telephone system. Full public 6aCbd 4P

access to affordable telephone service was not PaDySJCD<'bY` A % 6` D` , n strictly the result of market forces. After years of /\d\bf LLC%LC Ib\\f bn- relative price stability, a penetration level of 90% CDrU.-b j U>Uy 4`L, of Canadian households was reached by the end D%Lrf bD` 0«4`bnC -° r` JSLLL of the 1950's: government intervention was CL)[%L required to ensure that service was provided in regions like the Prairies, where population did `n

" ... TeleEducation NB will provide to the residents J btic-Y; nC /1 DPSD`L(i-6<%LC D`6D- of New Brunswick and other regions cost-effective, CL. equitable access to a range of training, information 4J'-'DJ A`L2D IrC

26 and educational services in both official lan- Dç6D/`nJ.c /lC° X466 P/JP 4aAjbd` guages. Special priority will be given to residents /1<° â,J CLQ affina of the more geographically and socially isolated communities of the province.' " b n4sb) D`b`bnfbJa

New Brunswick could serve as a model for the rest ûc-Yrsb`Cc-P">c ASbdrDs6cn oc of Canada. Recognizing the importance of a strong `bD*L,,n_ c communication infrastructure, this province has rb

CULTURE AND TECHNOLOGIES: ISSUES D D 66f

Sb "If some individuals have concerns about losing b -,j c the language of Nunavut; we should consider how 4`L -,J` 0C_1bJrD%nJc Inuktitut flourished when the Macintosh computer 5D'b was introduced in the many different offices and classrooms of Nunavut.... The audio-visual media "Ç62CDyC , 4bA%a

Coral Harbour (NWT) Discussion Group 4 - 1 Jc"a-JÇ61/' /Ya, C` C9` Most community participants agreed that nJSb- technology could assist them in their efforts to 64 Jy,bL 7 C Ayin,-%.-C

(_Da DS6`bCA0_Sb strengthen Northern cultures and languages. The Pbri` n4sb) D`61bnf bDa- oral and visual elements of the new communication tools were particularly attractive to communities a.0JÇb4` J C 4J24b5Çb with strong aboriginal languages and cultures. aC-Çb0yJC,CrO` 17 1, nf 7 - J, DPc° CALb r,_)ç0C Participants recognized that the new technologies QLDO'Ç6Q a04Çb<` LJd C rLa _D, lb _ offered innovative and potentially effective tech- DP<° 1L6CDJ4 a-K7 CLbd-o°bL fÇ ,J-1 _OaÇb niques for collecting, storing and communicating DPDÇbCÇbJf- ÇbbÇ/L\ ` J bdl.7 Çb%P` traditional knowledge electronically. )C VO a24ÇbÇbi`... Ç6 P1S6 LJ âÇb/I C?" Q_àAb "Technology will have a major effect on language fl b) and it does rot have to be negative. If local people D`b`6nf'b are involved there will be major improvements in how we deliver programs and knowledge to the O. ` bC L b- community. For many years we have wanted drJ`6` D`6DrJ`b .D 4rD5J0 aga more culture in the schools, therefore the new ar` ar Ç _,,Çb <4.-45bJ` technology could be used as a means of storing CL'd I DtiDLsbnf and retrieving information on local culture. " c45LLLr`. Lake Harbour (NWT) Discussion Group Da`Ls«45`C. oCa J

"Will elders feel comfortable and utilize technology 4-o4JJ` and culture or will they continue to play a signif- C-4\Pb 4`L âPLnb icant role in the local communities and culture, P%rP` (_Da`n4`b) or will technology leave them behind.? There is a D5656nrbDa- D`b"CAcrsb danger of Northern aboriginal culture being over- how this `_Dac-°ba-ÇrDC` whelmed - can be countered?" DÇ6 CbJC Inuvik (NWT) Discussion Group Ç6 âDn P` - Say DÇ6`l-

27 Grise Fiord 4Dr'G`Yb

Resolute Bav Pond Inlet AbHDb rcn1LCc6ÎJac Tuktovaktuk Arctic BaJv Clyde River OldCrow Aklavik D Abn 45 Cb C` bI 4bC7Ab Inuvik A.DAb Brougghton Island Holman 5PP5°C`14Se Arctic Red River Paulatuk D,bL b) b 4n 4, L°fl% Norman Wells.û4L° A4`, Destruction Bay Faro e? Dr%Lb)`b e4 % Fort Simpson 54c rbti° Ivujivik * w Detah (14C Chesterfield Inlet A'.jc-V5 ` G agq W'atson Lake ``° eAbM e Yellowknife y->aA A5?A ' Salluit J ean arre ve r ti ti Kangigsualu,jjuaq Snowdrift,S)r.A Rankin Inlet Kangiqsuk , Nahanni Butte a.H4c ADc b9,rSbeQSb 6%rsbrb 4 Fortp Providence Fort Resolution 54c 5155° Akulivik Whale Cove Aupaluk Hopedale Fort Liard 54c -Ic /4C >S6\C°' Hay River HIA rte 4dcAb Nain A,Iakkovik Kakisa bPti Aine Point ib65b PP4b Inukjuak Happy Valley- Umiujaq Ggose j3a DrDy`b H4A ec-J,

Miran ichi rDSrr Vancouver . c°de Thunder Bal C°a

and shape how the technology is to be used. 6nL. \aço-sr DPriç0IL/VCV°-r`J` 'LL-D sb D5rLJ56çv%rC 46Ai3CE -- "We must not advance too fast in order to avoid JA arLJc-C r )0 ber CLbda confusion. Change is generally seen as good by Lake 1>1DrD%nJ5 bnCV%P<: change and have the opportunityfor all to participate 4DcsdyDl and have input. "

Il Sl Q_.DQSb,Sb Lake Harbour (NWT) _0Sb 0bDu-ç6Sbn1 PQP%L Discussion Group P/a mec` a),P` rb C-%L C Sbll`l lbb PCD 4/LQSb\Sb/ J1 "Difficult for communities to participate in the Dçbçbnl CL nDa grcjrb Symposium when the delivery is almost entirely in SçbP`Jç6çdaJ L<°Lbdb 4LL O. c- %c,çrD` English - technical administrative language. JtiDLsb`CDf7a-`J` JC-%,'0-b n Presentation must be accessible and comprehensive QçbgçCr `.L

to the people of the North." / IC rL \° c.oâ nJSb) lb. Baker Lake (NWT) Dç6S6nrbDa- D56çbCb\(7 Discussion Group 6aCV CDa%J45bC%LC r/ \r 6aC- These language difficulties experienced during -Lr JSL'LC

Il ...YbPnrlb6aà-ç_DJ the Symposium, and particularly the reliance on 6aCrDCD - JLL-D 0 \çâ

English for conveying technical information, DPl>"C"Dlb 6OC o?LC t o- DPDçb- point to potential problems in the future unless CSbJSb QSbOI _oa%L oLrbd communications systems are designed to accom- %r°aAL-DC. 60-crv%J tc r 4çrDCDç6n modate aboriginal languages. IDC'b< ,CJ nl,-b DPDSb- CçbJçrDC JD1bCpyrLJ- CULTURE AND TECHNOLOGIES: RECOMMENDATIONS DPDçbC"D% r5' 6oCr'.v 6OC If-,I,-6r-[>c "The cultural impact is difficult to predict but we 5-y-n,rC i PrJa- J)C-Pnb Cn_Dnb see the technologies as having the potential to Cdb \ >n promote culture and language use by allowing JLL-D J%JLLn0- communities to communicate both graphically JçLC. 6OC`CDçb â J%JLLnrLA°- and orally. To reduce any negative impact, part- LC; P[JcC- DPDçbCçbJçb 6OCD` A )J(T Jl-JLLnrL- nerships between government and community JAbILa-Dç6CD -DcT çb -Dâ agencies must play an active role in implementing \ âb<1%rLr%LCCCDçb. a communication network. " Fort Simpson (NWT) "çb aDyP

Community Discussion Group QSb) . .o 6Sb6Sb/L\ ` SdQSb 1 P/a /9 DysDn The federal government's vision of a national Pci. JLL information highway includes as an objective aSl Sb6Sb/LJ` Dç6D/0bf)/7) ÇJ` ç62CDybJP0.b "...to reinforce Canadian sovereignty and cultural D565b lb identity. "5 The North is a defining feature of the DS61W'D C6\(7 Canadian landscape and psyche. As Canadians

and the rest of the world come to rely more and \CTD ç6.0çb âCr%L

JyrrbnCDJ,,-b more on the new communication technologies, it N6Sbn Cn Crçrb. Cçr . ?-

30 ASbP becomes imperative that Northerners acquire a I%Jc d FIL', -%oc OcsbdrDsbf b communication infrastructure to connect them CLbd4 A-.PCJ- C-SrDCOC oC_DnCDCnaçb

Priority must therefore be given to the development flL 6 flJC

L 6 aDbdC-Ls of Northern software, languages, and programs. D,nb flbL C LçP 4Cb "Proficiency in English will become even more aSb3b. _.('%JSbnCDorasbDC 4DcLL'i"CDv'-r` 1LL-D important for users; there might be a fear among aboriginalpeople that their languages will be lost, rbJ_.C but there should also be a priority and funding _OÈ6 C_ put in places for translation services and development -aJSb(j CDCrQlb:) b 1 f- of software programs in the aboriginal languages. " A C" a-l b Cambridge Bay (NWT)

C_ P4%Ja5Sa-%Lvb Discussion Group _n ac-%v 6nLC DPDSbCSb)r _.(°%JSbnCDL,4`b

what can be achieved through the adoption of the fLa A «a çbnCD)L %P«C ID'cr rLLb lâ Sb>Sb principal of universality. "The Hunt", a software CLa, ArabDnr/,I package developed on the Burnt Church MicMac DPDSbCSbD'W Abr%o'b â6CCP âoaSd ,rC A reserve in New Brunswick, exemplifies the cultural canCn âd _Dr a%ro-b preservation achievable through inclusion of remote 46L 6LKD âo'41C. o«aSbnCDb

"We need education and training in the use of .oÉQb a:)'-D? À&C there technologies. " C Fort Smith (NWT) Discussion Group

C A

31 Training in new technologies 4P4/D`bfDPSrb APP4Sb_ 4`L Dd4 Community discussion groups recognized that there 4 P4ç61, DPDSbcSbISr / CISblLL. ?lb was little point in upgrading Northern infrastructures 4`L- 6_DàP 4`... PaD/çbJ_/II I/L) or developing Northern software if Northerners 4PP SbSDn`nyc'CD â`n45yçL`... " 41P4r Sb were not simultaneously trained to use the new << dr% SPPsbC,%r Dn L'- technologies. This training must begin immediately, çPPçbC3` 4 c45A%LC to ensure that Northerners can design and develop

their own communication systems and manage CL6\\bd S_nb APP 1 flcf P5b 4PP°PSbIiD\Lâ rLi56 the technologies. Q.rP P4S6`Cnb & rPb S66a/rPb Not only will individual Northerners benefit ar° - SPLOrLdCr1ç65y°f'-LC. COLQJ b<, from learning how to use the new technologies. Government and industry benefit as well: a SPDI%bc-- '- CLa 46Da451756Sb telecommunication-literate population will apply its skills in the workplace, and create consumer products `4 âd i 44ç6fcDP/ ; 4r/LL2` 4616/LPDP and services on the information highway. aP4°bPçbtiD` 4DciL4SL,Sb<%LC A 4SbCSr% b SdP

health care workers...in co-operation with the ,nb CAL â P/4P 4J`Ln/L Q5,SLC ç62CD - C_/LPSrb health care centre, the schools, Arctic College, and ç6Df'LP°bP`. 6-,r5bC-PSb I I I q the universities down south...that's an enormous (L)â n4Sb) DS6ç6nrb)P DSOSbCA,TSb cost saving for us... " Pat Kermeen, Regional Nursing Officer bL>>1btiC: &iL-,JcD1c Baffin Regional Health Board "D'»JLbC-?f7 a b /Ir`n /(7n Sb SbnD\Pb" /1Cç624ç60"L AS/ Sbn`n?DL Distance education could provide Northerners a>a?nPSY" DSbJ` ab`n4S6/L°°r. 4S_ cost-effective opportunities to take courses in P°b/ C Cn//r,/ JLPS6°°r`LC 4`L--, r L)CPçb their own communities, reducing time away from fCDP4SbJL)` /1Cç624S62ID` A 6ÇIP L>I1 brLLC. " Q_bAb (_,â home, work, and family, increasing the likelihood n4Sb) DsbbnrbJ0 DS6SbCb\PSb

32 that participants will complete training or educa- DPD`bC`'DF Pbd` 4DC- DP- tional programs. This will be particularly helpful -oac--cr DPD`bC`bJr LC A« for women with child care responsibilities. J`bJc-rLV`J`, 4v4`Ac-rLa-`J`, abL PLL1bJ0.- `bD`b<

Kuujjuaq, Nunavik (Quebec) Dçb ç61Jçb CLbd4 Discussion Group L sac P/4 TRAINING: RECOMMENDATIONS aLL açbJ` aCD`nbd` P KJLL., ar-°IC-çrD` 4PC-ç6`CçbC°Ll" "Start now by providing computer training, both -D 4rt4r,,JÇ CD<°b for hardware and software use. My experience )nb

here in Rankin Inlet is that hhere is a great deal of ° Jr ' ( na`b) D`b`bnrb D`6`bCA(Tlb interest in learning but a dearth of people who can instruct. A full-time travelling instructor who c

classroom, making sure that the hardware was in aLa- (L

Participants noted that a number of major training DçOçbI ç6P â24ç6 4çLC. " initiatives were currently underway, particularly n4`b) D`b`bnrbJ- in the Nunavut Region. It was felt that the division of Arctic College and the formulation of Land bL?D1btic: 4Dc5dbiD1` Claims training plans would provide opportunities for strengthening the Northern communication Dd4 CP< A?Lf - infrastructure, with the goal of creating a flexible, user-driven distance training infrastructure. JSbl SbC`AD 1. baCD`

ACCO U NTAB I LITY: ISSUES a-4`_Dnb 2. D a-, `Some means for monitoring the "service providers" \ came across loud and clear. Past performance of D`bLrb1 b

33 service providers bas not generated confidence in DSbCSbCSA DA%a-1LSbD lb CI OS-D 3. a -T crb (T those providers being able to meet future commu- 4. n`61bn` n D ` nication infrastructure needs. " Inuvik (NWT) Community Discussion Group baCV Northern systems of accountability have been âS?a5_Dnb f Cf15?flrb developed over the years. Contemporary institutions flJr1Çbfl)4q1J4C reflect traditional patterns based on the concept

of community governance of and responsibility D LPL`bCs6Dr `PL'CLJ0- for itself. In Northern communities there are, for aC-`L Jr°%J`b<`

telecommunication services in the North, and 6a-CL< L 'Lbd"-r°o- à_c_Lnbd`bJ C,Atibd`b- community members have little or no input in their

à_ 1 PrJa_c_ Community participants frequently expressed 62J`6`LC C_ b. LPL`b- frustration at their Jack of control over the quality C`bJ`rL` Jrr` Jtijn(`b<°%r`LC and level of service in their communities. a`L-D nn5A6- _D à_ a- C`65nb. J`L- S6 L

L`6`bD`6C_L`b>Sb 0666-_ think they will be able to get this technology to ail 6nL J`bCD b

communities. Our reasons are we only have one P LKLbd°G_ a,Lnbd`bJ« c. A-6- telephone line into the community now and every A%rLC` L`6C_LS6>` LPL`bC`bD`rL` nr`Jn%r` time we askfor better telephone service we get told C_b 60 CL` LK'Lbd%r the cost is too high for the original installation and nbd`b aLcfSbb UL a55`LC nJr- the community wouldn't generate enough revenue 1j`, to make any better service feasible. " 6e-CL< L 'Lbd%r J5L`br- Jean Marie River (NWT) S6tiD`d5Lnb Community Discussion Group ALrrJ`bCL`dSL '__,\nbb J`L,

PQ F» C A6\S6r`d? The problem of accountability for service is exacerbated in Labrador, where the service provider "Cabd4 K°bD' is actually located outside the region. CL'. G<'Lbd

C 10 I r I l 11 nçbçb "...with our telephone company based in a non- D Northern, urban communily, St. John's, Newfoundland, obtaining service is difficult. It is also difficult for A Ab fJ`bl us to have people in Newfoundland, especially D`6`bnrb L`6`bCA0-sb administrators and contractons, fully understand and grasp the environnent and lifestyle of the t

34 "What is missing is the process of setting out how 6a-C[>` L 'Lbd`1f a- the rules and regulations will be developed ... The '6P, LC JSLrt E J` DJ^,L /1ç,â5- government and industry are to make decisions a-SbSbn`nççb OtiPL56`CDntiSdy'n_o`) 4PC- - where are the Ralph Naders of this process? We l]b': need upfront consumer input" Iqaluit (NWT) Discussion Group .Dacn4r/16°r/4Ab?LcDlc-D L4L'f c .oOe%? %L"Dcrb 6n1b/A?Du41.,lb DSbDrbticb ACCOUNTABILITY: RECOMMENDATIONS 4`L- 4AYYLô-` ncrL6CD5- 4`L, DVJLW6CD,n1b Four potential options to ensure accountability were bn J CL°a suggested: DPDSbCSbDF. CLQ .D DSODrVL\C_DSb/Sb sac%a-1rD.`

6nL 456CL' -' . bn 1. Accountability through the Federal Govemment P%J C_T, LY L bnL f ` in a Monopoly Service Environment. 4nrL5Dc_DSLC S6C56rL4S6rL46-

2. Territorial/regional government responsibility ti%LC_b DPDSbCSblr Srb 6L- \Da_aSbJ(7b `. gather community feedback. 1. 0â n4r \6°r Accountability through the Federal Government in aS0 a Monopoly Service Environment 2. â n4r 6°r <]AbrJ[ S Northern telephone users have not benefited DPDSbCIbDI from the era of deregulation and competition now prevalent in the South: there are no Northern DVJLKD.nb dDnSb JSfl 1SbJ b resources available to pay for competing infra- _0("I-JSbfl(E 4SbJ` n .-4nCDa-(f structure providers, so competition has not taken root in the North. The Northern monopoly continues, n\L/1-nI J dL L05b ILL-L\DPb\D\ a5 without cross-subsidization incentives to upgrade the system or to provide services to those communities ",J sac who missed the infrastructure development of the "nvl Ds6G D/ QÇJ` 6Lr'DPQSb)P b. 1970's and 1980's. nrSb - n5 4`L, DP<° The CRTC is instrumental in determining what JtiDL56`CW? A fJ` V'Lbdo-. " constitutes access at reasonable cost, through 56L0-'J45b fl Sb) their power to regulate basic and long distance D5656fl1 J0- DS6SbCAOSb telephone rates. These are normally determined following a process of public interventions and `oarn4< L<°Lbd%P` nrc- S6Sbn`n,nb p'c-"b_ hearings. But to participate in CRTC proceedings, 6Lr'bti0-b A1<-c-,MC1 o 4LL people must first get information about the hearings. <° bpCDJPb. " Many Northerners are at a disadvantage because ` n^aSb) (.2 they are without access to daily newspapers or DSbSbnf bJ0- D565bCA Sb CRTC offices; nor can they afford to travel to appear before the CRTC, which holds most of its `A/LPtcnJc- L<°Lbd` JPJ4Sbn`n,Pb hearings in the South. 456P'IP ICb Y A number of groups made suggestions as to cbda 6fLr?/C how the CRTC could be of assistance. The dis- -5 LJ0- t P/CS6P%LD; P/CrL4- cussion group in Inuvik suggested that Northern S6 56-onP nP4 - t,- 4PS6S5

35 groups give the CRTC information on a more regular ...cbd,1,, ,1/r%Pb _0a basis to ensure that the monopoly service providers bnçbnçbçb`C c-,1 C_ 'lu- meet their mandate in a more responsive way. CLA ` âçb`CçdJ`. CL â There were a number of calls to ask the CRTC 4/a°bJP to apply more pressure in improving access to basic telephone service and cross subsidization ° JrL `> n45b) from the South. Vb flfeJ

"We can't lose the momentum gained over the three J)

days of the Symposium ... Establish a `watch-dog' to DP1

monitor the service providers. The concept might 6c°Lbd çrD f1C) C JLL be recognized by the CRTC and regular reviews by J J the CRTC of the partnerships between service n

providers and local/regional user groups accessed Oy\4176, cab\b (dSb17bnrbD Inuvik (NWT) Discussion Group b :)SbCSbC SAD`O9 cr41b:)SbC565'cr o C%PSI DCI "Service providers in the South should be told by the government (CRTC), that part of their profits -OC` tiçbPCDL°LC aDb-

must be used to build infrastructure in the North. JJ QSb,1 PSb/\

J0_/1,1176 1; Sb IC The operating costs, user fées, subscriptions should D11bC> a- Q11, `>C CLLS L, 176 n all be compatible with the Southern costs. " Arctic Bay (NWT) Discussion Group ,1çbPb/Qbb PPçrb ,1`L P17r`. n The CRTC was seen by conference participants Açb..A` n4Sb) Ds6sbnfb as having an important role in using its regulatory power to carry out the Federal government's >1'C_ J`, C>D.>`b>` A`LrLD`6- objective to "ensure universal access [to the infor- CL°a mation highway] at reasonable cost".' ,J

nC>U-/ b<`. CAbd L Cdbt bflL' G_17E Territorial and Regional government CLAC &bnf%c->C'_6Dcr 0,>- responsibility for community input SbCDsb`C

Both community panels and Symposium presenters -oac-°w

b stressed the importance of the role of territorial and JCDnti «6fl IbS Pi_-,n, regional governments in shaping and monitoring CLbd,1-, the development of the Northern information 6L?1 a L` / CL highway. Participants recognized that development

of the information highway cannot be done by H<1 rte (-,a n4`b) infrastructure providers alone: it will require explicit >sbsbnf bJ government commitment to the development of

telecommunications for Northern users, as well as .I cLC a ,1`L-D commitment to link users across regions to ensure that community input can continue. LLÛA 0_/l' CLbd Participants defined two main roles for their njaSb WnLr'P/nJ` ,1Dc-`nç6CD- governments: âÇJJ` ,1`L 6Lr'Dç6CD âçdJ`. " 0 Av lb 1) Territorial and Regional Governments D1b%nfbDw >çbsbCAC_ s hou ld ma ke a c lear, spec ifi c commi tment to move the development of the information highway forward. //gq 17r âçbPb/s,L,1176s`c

36 2) Territorial and Regional Governments n/15Dy24P'Pb aga should create a Northern telecommunications a`/,n,. -ocr"P QL Pbd` A - users' group that would monitor development - çbd?C-çb<%LC J°JJ ; JCLIOI of new technologies and their applications, 4`L J/°l"... P/ J - - and develop action plans for implementation that would meet community needs. L - .C (1)â naSb)

DS6SbCACTgb `Foret an organization or local/regional committee to dedicate to the needs of telecommunication. An r- 1CPb example of that would be a Telecommunication D°%r`D` Pr4a-c- nrD- Society, and/or perhaps a Minister responsible for J)PLC_Dsb>` A/'\rL- D\-o` oc-c-DnyDJ- the Information Highway. " â-DP Baker Lake (NWT) w r c` Discussion Group n

IC "There must be a Territorial commitment, with the Dç6D/bSç6PL,ç DPSb- central body to oversee the development and CsbJ`rDPb âSLC tiDLsb`CDnti5JYnC-- implémentation of a telecommunications network. " rL PSJ`. -ocL POP t bL?Dç1bti

_O Cambridge Bay (NWT) aIG P d/Lç6PC1 ' P`GçbDd,l'SD J âçb)`. CPb Discussion Group J` 4JP âS`C. "

A \b f QSb) "We feel that the government should set up an DS6S6nPbD.- DSbSbC6\PSb advisory committee to further look into setting up an information highway to the North. We feel this bJrb SPaSb>Sb committee should gather information such as LSbPC C°a DLJL- inventory available, what is required, initial set up cost, etc. Wefeel that the committee should be n\L/% aPb meeting all committees or representativesfrom all lSb â55sLC 4`L bn communities to get input from everyone in the L - ;r` ILL-D NWT. This is a major step that will change the D\b \Pb. J\DLJVC Da/SLC 56DLCDPCDbb°PP°-

_O face of communications forever. " d l/SbdPb ILLL --, aboDPnry a-b Jean Marie River (NWT) _.(°%JSbnCD

"[As afollow-up to the Symposium], the creation of b a steering committee from all Northern regions, âo-4Sb(J-) different levels of government and communication Pr1% J organizations to implement recommendations and _O aé` AC_%r` LDS6_D`b>` DS6,Dr,i'bJ` bn`sb`- an action plan. " MLS%PaPb JJD \ I 116 b b`JJC(LaS6SP%raPb aJS Kuujjuaq, Nunavik (Quebec) CSPaSLC Ab\SPSbSPSb\D\Pb. Discussion Group

"a`61\17a d` -OaC-"D` 'Du- Jsc25D-

Community member QS6P6/Q/2Qçb çb _O Q C- responsibility for providing input 0-r 4`L fl?cnSPnrb "When any new technology comes in there is a nJ` -oaC-%oc potential to hurt. Important that users' interests P%rP` (-Oa n41b) are heard. Hope that voices such as these [community discussion group] will be heard now rather than having to readjust and realign and heal afterwards. " D`6` D`6 ;nb n,DSbJ- Iqaluit (NWT) Discussion Group

37 Participants saw their role at the community a55'LC aDçbCD- level as crucial to the successful implementation b1C

`Information users should be encouraged to form b1CD< LKLbd%fC CD:)SbOSbC%L` into grass-roots informai groups to allow for free /LM`»Sb IL exchange of information on the information 1çbpn`n,.-bdC L, PaD- highway. Informai partnerships between these 556SbnfflC-bdC 'l Uû_ _D 6,,CED-L-.` groups can be created for ad hoc purposes, such as setting up a BBS for a specific purpose. " Hay River (NWT) Discussion Group CLAC 6a Cr-p,- 46/1 CL â tiDLs6`CDnti 54 sJ` "What we need is a local access network and a QSb I Il /1 P6

local advisory committee made up of members of 1 lay\nbLb_ ail of our organizations. It is important that Inuit A'JSDna-°V(':o`, CLAC have a strong representation in such committees 6aCr tia°b1bn`<<-40-- in order to have access, control, and responsibility 4PP 6L âPnç6 -?Cl of the network. " C-11bDSb ILL Nain (Labrador) Discussion Group nbl,` /1D/c° CL. tiDLçb`CDnS- SAyt1n6SSb ALL2I»L` l CD` LPCS6CDo-2P4S6- "Before we make the quantum leap into the C°bG,` ,4,ç1- CLbJ4 information highway, we should refine and in A°bPsSc° 4 ; 5S6PCDc° 4` J)SbCD<°` some cases develop local networking partnerships 74J` 4J1"

with fellow community professionals pooling our 1 CL < t Lbô(V u- expertise to meet the needs of a common clientele. SaC-Sb 6aCD< At times community professionals are isolated in

the communities because we are the only social DPDSbCsb:)srDC nJrs6CD -Kl '

community group might take on the responsibility L° JJ0- Pr4G- DPDSbCsbD,rD,L.c of dealing with information highway issues. They suggested pooling resources for ongoing SbD Yo-:Ib ne consultation, in the same way that participants elsewhere saw value in pooling resources for technical and training development. Most communities baCrD°bjçbnr' ; have education councils, health councils, economic Ac_d/7 A/'y2KJWfJ Lr' development groups, and community councils, A6bçrnb- CL ,L 4<0'. any of which could take on the local mandate for CD`b. f5 b5Dn,,t,ÇJ` anCP`J`

38 information highway development: the challenge Dfl CsbJsb would be to identify a group that would reflect CD<°°bL` Dç" c Jo b &,cr LPCc PP âDnb the diverse peoples, sectors and interests in the community.

Dsb' bflfeDo "Existing organizations/user groups/interest groups can represent Northerners in the area of "/9 /LSJJSr 4`CCç6Cl l a?I7 L'0 - telecommunications. Community corporations Qçd//` JL S6 av 4)"CP<"D` are responsible for their community's interests 1 rY YLsd l fJ PaDy`IbSDnbLC and may represent the communities. We do not no` LdnJasb DSP4 SaDI need a new organization to do this, existing orga- /1 JLL nizations can do this. " n /1 4`L Dç6D/`n ` /1 P66° Inuvik (NWT) Discussion Group Pnl', Saa°J4Sbn S6rLC ia°°J4L0- `L /LS lr i Beyond the local level, a regional framework aJ-)4 CdyDn`-) âat b a1 '7b for consultation could be developed to link local L . SPLrd b ia°°bJ4Gc-D- a aJQ C groups and enable consumers in communities to monitor the development of communication services. This would provide a valuable channel for feed- Dsbsb(1f e back for industry in its efforts to meet consumer needs, as well as for governments developing policy and strategies. It would raise awareness of D Lb`CDf1fl [> the opportunities and problems that community DPD"C"D sb,a members face in applying technologies in their sb `bD communities. CLD] W

I 0 VSsbsbflCV/flN OScrNrL/ Infrastructure providers' responsibility to gather community feedback /l A<° 4nC-

It was suggested by some communities that the A tiaPôlD Cabd4 KJCbIC service providers' monopoly status gives industry DsbsbflfJb a special responsibility for gathering feedback in C` - order to design and implement systems that would meet community needs. MVIC"Dr PID-

-oag,Ul c-"- 5'bCDsbb,Nçbs <1 " LC DPDSbC"DF `NWTel should be setting goals for each community V VF - N I Pn ,P` sb .DQ through community consultation that would DPDSbCçbD( COL, PO Dy- develop and ondine work that needs to be done and time lines that their goals would be met... NWTel bas a responsibility to provide a service tbat meets the needs of the communities that they AL â - 4/L1?SL S6 ACDPL ` 4SbPD-DJ now serve and of whom they are the sole providers of. " "DIÇIr' 4J,cr /Ic-2,DJ,' 4C-r/Sb- Lake Harbour (NWT) Discussion Group 6a°P nb P%JJ` flNsb) Callers to the Symposium recommended that vbsbflrbJ0 Northern consumers become more active in alerting service providers to their needs and problems. Dw"CSbJ(-v OLD`b- "There seems to be little effort by NorthwesTel nrNs L PrC to anticipate consumer needs. 7here must be o r _b o , A 1fl`fl- continuons pressure on current service providers o rflJf NLL N to do a better job than theirpast record indicates.

39 Any infrastructure upgrades should go through DPDSbCSb:) Sr the `tender process'. " DtiDLSb`CDf1tiS0y1flcn..c J` Inuvik (NWT) 4Pc0-sb: A CD1` Discussion Group s6-0Sb A,L- fbD-b RESEARCH AND DEVELOPMENT: `,JCL%LC ACSIO I I\ ISSUES JSb DC, A cornerstone of the federal government's vision of the development of the information highway is 1. SLc- rnJC CPÇbnc %rc; that it should "create jobs through innovation and 2. _.(PSbnc[YL bn -,rC investment"8 in a way that benefits all Canadians. 6LryLa_ rC 1F) ,11L `rDDrb 1LL,

3. G C-`Lb IbnCnUSb A\ 1-D

"The enabling effects of the information highway LPLSbCsb)nEC-.C DI%LaJsbJ,- b will be felt in all industry sectors and regions of PaL556ÇbnCLa%rnJC. Canada. It will stimulate research and development

(R&D) in leading-edge technologies; it willfacilitate A,L1CL J%rbnf bDAL 1b>C JP)aJsa- the diffusion of innovative technologies and infor- 't C .CI SbnCnaçb JLL, DPDsb mation based services; it will strengthen the c`bY JCLrDJJ` P- competitiveness of large and small Canadian SbÇbnCLC-%LJC. businesses; and it willprovide cost-effective access to high-quality health care, educational and ,IPcsblj&0-sb DPDSbCSb:)r social services. The information highway initiative DtiDLs6`CDf1ti5,&y1f1J`: 4Dcsd 'D1` is essential for Canada 's success in a new global economy in which value, jobs and wealth are bDy?â c Ab, b`CDfla based on the creation, movement and application

of information. " "p%t,, 'b-)` / à bd,nb 6/ILç6`CP a55 'bf The Canadian Information Highway: ass2>çb

Building Canada's Information and 6fL,X?r ami/ ,J J âsbJC Communications infrastructure L abdc bnLr" CLb'Çb ,nb 6nL' 1C IP`6`b<"L` $25,000-o . If Northerners are to benefit from job creation 0--D DtiPLs'n-.c 4-o4c LJA'LA âçb<%LC CLâ and economic opportunities associated with the nnSbbnj,%P J LYCDçaSSÇL`. bnLl» DtG/- development of the information highway, they will PbD,b J LÇ6nl LC DCçbP require an adequate and affordable infrastructure J4 c- LC--, CLJr%t nb ibd;nb , and training to use the tools. The discussion Pçnb. groups noted that Northerners would also require SPP"(%,r development and research funds to design and implement a system that respects their unique '1<°L66 Ç6c-L $20 rc- language and cultural forms of communication. CL â, PaDSçJn,L%PC $260 r,,I'%f C Such a system can make the entire range of infor- 8 ti°ff' Lo JJÇb<'b)C a aaÇ61 1 J A?LP bJC mation highway technologies, resources and services 59 r 4 J 6LPSD accessible to Northerners. fl b lC CL- D-L. RESEARCH AND DEVELOPMENT: aSSÇLC DPDÇbCÇbJr " RECOMMENDATIONS PJ° mec, -oa`n1` "The North bas so much to give the rest of Canada; we need to know more about their traditional bnLÇ\J`6CL\C JJ«`drevçb>C OL°a CL.0 Kl- methods of natural healing and knowledge. It should be a two-way street. It is an economic PaD5Ç6ÇbnCDsdyL ,nb oC, )L development issue: either the North is seen as a 1>M1 rt aC JLL-D PaL55bD-

40 drain on public resources or it isprovided with the CD%,&C bw` P0_ y> bVbnCD`dyD inb Aco K fl`n- tools to become more efficient. " CSJ`, 6nL,-s-,c ILL, aJsb)bl b Ottawa, (Ontario)

Discussion Group anrL_yMrb Pbd` <1PC_1bMd/Sa-% ",-b _.c°- 4L?b PDj b>` LKLbd` PaD `YOur priorities are] to be interactive on a global basis, and on par with the Southern educational LyLbd P ]>L b- system...we need to use itfor economic development bnCD__-)nb CLbd4, PaD - in tourism, crafts, local husinesses, and to provide CLUJ1L ber information to our culture, including updating ,n'. JnCDb<` Pa» b and developing our language and culture... imagine C,j s1E 4`L-D D` CL°a a carver, in Lake Harbour, wbo bas bis sculpture 1SbI digitized and posted world-wide for sale. Suddenly bis work bas more immediate attention from those who buy. " Salluit (Nunavik) Discussion Group

Community groups expressed their hope that the information highway could promote Northern businesses by helping them to reach remote Southern markets. Industry in the South receives financial assistance for research and development for information highway applications; Northern businesses will also require research funds to develop software to allow Northerners to use the tools as they require.

"The discussions held were very inspiring to the development of the local businesses. We hope to have the system implemented into the local organizations within our community." Teslin (Yukon) Discussion Group

Applications and systems intended for Northern "/1 `LÇ L\ - ` /I 2ç6nP° Sb' a`[J4` Lc°LbJ° P ; use must be field tested in Northern communities. .a9` 4`L-,/°P` D 5b Geographic, cultural and linguistic differences nDO. / .J . r.Z III \J CDy24ç6 asL` mean that systems designed for use in Southern urban settings may not work in the North. Paçb/L -' fl J aLDrCL1 a PLo. T LLC Funding will be required for experimentation, ,iÉcpcp&,b,,IL, if, n, IL L--, field testing and development of appropriate soft- ware, applications and systems. naSb) s6`6nf b SbS6CA0 "The bottom linefor me is to need to decide whatyou need to do, and then use whatever wnr,.'s to accomplzsh `AI 2ç6nf"IUsb /h° your goals; dont start with the technology and n then design uses for it. " P'-LP` (mea nasb) Rankin Inlet (NWT) Discussion Group vbsbnfeo0- vb-CA"-

Northerners, in summary, must be involved at >Sb °JJc <'go. every stage: from the initial determination of 'IP 1 IL L--, needs, through the development and testing of P/4C- _.a=Jn`n C, a_,Oç6ÇbC 7,500-

41 new products and services, and finally in the / a`L SGbtiçdn`n b implementation of new systems or services. P/,IP JPçb`nlÇbJrb a61',1- Ç6`n4P CL â /1 rtÇbn/" PAYING FOR THE NORTHERN /14P JP/a`174çb)C INFORMATION HIGHWAY: ISSUES C9 aSb CnIa-b Discussion of strategies for funding an improved 4Ç6a-U- Dç6C_D/2?C-b infrastructure distinguished between three stages /14` 6a Cbd C,6 4`L-.:, ç6IG`C SbnCD/LÇlbdçbl b ,b of expenditure: fI, CJ 4616/L0De, 0 jS6P6/d`nj PaPLJ`C. 1) the initial cost of upgrading the technical system .0 A' (d%`bCAC-qb system at an acceptable, affordable level; and 3) the associated costs of training, and DtiDLs1nc development of appropriate Northern content. .ad-%JSbnCDrLC-sbn --,# fc Ae c4nCDo- Ml,C 4SbpbCDCrbtiil, Participants agreed that the huge cost of upgrading and maintaining the Northern telecommunication ç6-Dri lob system could and should not be borne exclusively CDJnb J1 bJA âc-b ACE 0SVVLC. bnLs- by any single sector or funding source. A, rLbnf nSb k,Jnf yC> `y` L

HIGHWAY: RECOMMENDATIONS CL -'1 ) - A

Partnerships and Pooling Resources 5 n,P` 6Ds- Another advantage of videoconferencing, besides âÇLC 4`L 0 LC CL- the costs savings in airfares and hotels is that the JJ P/4 6`-)Pn- L IbLYLC membership of the committees could include Çbl5Çb `I Paçb trustees from other communities besides Iqaluit. PSbyDCJ C db Ç6P°vP aSy Presently, a full board meeting costs approximately Os6. b D161bCA,,-1b $25,000. Since all communication bas always been readily and cordially accepted by the Inuit this is DPDSbCSb-)c-/C another benefit over the written format. Tbe board

departments total budget of $260 million on medical `DPDÇbCSb_)L- jn6 Q6\ nl'L- 5,1 travel. We feel that remote service delivery could çl b CSJbtiA- t /1>ç"'. P/JPc- L,(°Lbd` 4Da`n- bave a big impact on spending in this area and Y l P â24Ç6ÇLC. money saved in medical travel could beput to better âSb 461nCD o LC Dd4 IL use to enhance services available in the North. " L--, PJI Ken Lovely, Deputy Minister H4o ( n4Sb) GNWT Department of Health & Social Services D`bsbnf Dsb`bCAcr"

Participants recommended that infrastructure Da%f D`6`CD`6`CaDrt`>sb Cr._ DPDSbCSbDr development be funded by redirecting some of A 'c-InCD --L0- 6`DPCDD-

42 the fonds currently spent by government, industry, 0 arLJSbç -°' L L_.(PSbnCDa-aSb'-,F DaSDb

majority responded "government", as government nCISb

through cost savings in the future. Community "L\ Lbd` Paf L f5 j lS feedback was unanimous in recommending that CSjJ`J /I DSb/4PnCb6 Sy 0 '1J<' 'IL C-, resources from various government service J l Ly\nPb. °bC°P` PaDSsbçbf

providers and federal infrastructure funding be CD<°'LC 4JSbnj I C pooled as a first step in an effort to upgrade the ?Cl APSbnCDa/66,PaSLC Ca%Jbn`n,SJ` system. This pooling of resources would then P. P5", APaa/b DS6,D/,, bd` ^ continue in order to maintain the system in the d` ,a LSC- J future. 'IP`LC. "

(_O This pooling of resources to develop the most G nJSb) cost-effective, sustainable system was seen as a D1b1bnrbD0- DS6SbCASb natural extension of political will to develop the highway as an essential service. PaD5565bn`n ,4C IL L---)

"The key is to work together.: the GNWT, Nunavut MLSDVG-b CL°a -

organizations, RCMP and other potential user nf `fl S Sb a Lb agencies. The `team' or corporate approach must be LSb Partnership development and pooling funds' must n " IL be considered a priority. n«bn( b[ L..0 I L\Lbd` L, Lake Harbour (NWT) A Discussion Group rLcSLC CL)r"L JDç,nb L< JJSbnDSbC- "It became clear that most organizations had D ,nb A6

some plans or intentions concerning telecommunica- PrJc- A-.Sdn -Lr%.`. 1 tions, but in a region of only 7,500people, there is a-»S'?Ab OrLS6M âbrL°'r`LC nc-rt- a need to share resources and information among çbnf Srb Pr4 PaDySbSbn`nrL'uLC n616d` r the various groups topresent a coherent and com- -db L I bd Sb Job LD«- IL prehensive telecommunications strategy for Nunavik. âbrL%L` L, D%LrfbJ D A -° - The meaning of the terra partnership' as used PCD LrLrLVCL` ALA`YLL, throughout the Symposium became clear and DbDSb`CSc, SLC ILL_D

more important in our own discussion. We now JC ;nb DQ JcDr (rD>5°7A1b feel that any strategy must be developed in CL Lc- CD-Dc- 4`L-.D 6.-CV L<'Lbd%r` consultation with the regional service providers, S6SbnL\a-b Bell Canada and Telesat, and the regional orga- nr`n ISbn`nc-Sa-JS-Dnb. nizations if we are going to join and participate a-D>51?A1b CLDr%L ur`

in the information skyway. " r'a-b JLL_D A -?6dnr%G-b Kuujjuaq, Nunavik, (Quebec) baCF c-Sr. Discussion Group J)J`CDSb DbjCD`, C_VSbJSb Cd5°cr-

43 Organizing the development Ça-lT-%i SbDSb Jr: of the upgraded system Ln`n,LSLC rb CLb\- Lbd` Participants in all locations discussed whether a single integrated Northern system was achievable, "CQri S6P/°bPfJ` and desirable. While communities recognized the CQr /9 jy value of pooling resources and working together, there were questions as to whether the needs of the varions governments, regions, sectors and CL a- CQro` / f'yl>z b Cd J

Cd6tiD`L26.>çb _DQC-%C-"FpVçJ industries could be met by a single system. Other c Pb. participants expressed concem that the development c,à tibd?nç6ç,116 L d,r%,c of the information highway in the North might be CALQ/CDsb /1,âb/fCDS2- slowed by over-emphasis on the development of 111,11M Il a single approach. Q0o- (<

found to be an advantage. Common goals will o Losrc c lead to better co-operation and success in achieving DSb>` a full service telecommunications network. The Q Spr- disadvantages were that there could be self-serving ,nb a 0 interest group that will undermine the goals of the JCD aSySblrb Sb /L\`J rb larger group. " Cdb 1Ll /Sb 11â bJSbl CL6\ lbdl Cambridge Bay (NWT) f1A4arbd` Cd _Dr` 4`L-D 6Y A-

a- <1 b)n 6 n U b Discussion Group CL°a LPLSbCSbDSb :,-% L`bPCDrL0- L0`. l/

L JJ LL "To us, the advantages of working together across LPLSbCS')E n caa-rLSL\b\L(TaSb).D` L -'CL- the North is that all members would be able to 4YSbCL?Lc bD: -F» YA°f 4`L-D share and gather more information. The costs of CQrr. CLAC, Cbd4 bnL 45.-bYL - bn .r` LS6- new communication technologies and networks LPLSbCSbDSI VCTb n«6n,6I G could be shared between all groups of the North. LXb\S.Dnb LrLSSr%a-b 6>rn`nbb°,-- Also that we can educate one another about our different cultures ...The disadvantages [of working CC6\ÇbQSbn`nF` LSDCLrILr0 AI L\ bJ` together] would be in the beginning... We would _DQ565b1 Sb /L\-0 Sbn _.:,J a\Sa %r`n- I b>Sb have to consider the ownership of and by whom 00..0 0 I V` /\«bn("n4Pnb, the technology would be controlled. " SbP61SbCLJrL`n4Sb<` CLbd4 .bnCL`nIPnb LPSb- Nain (Labrador) CSbDsr b\ 16`nl7 âbDrb \SbP`n\ >`. Discussion Group

"The advantages of working together include a spirit of co-operation across the North. However government control of information channels can all too easily become a form of censorship. There are many ways of segregating populations into info-rich and info poor " Hay River (NWT) Discussion Group

Current infrastructure providers have made it clear that they cannot finance the required upgrade in all communities from their profits: they will require substantial outside resources.

44 Community groups cautioned that government grants to current service providers should be invested in infrastructure improvement rather that corporate profit.

"Government departments can provide funding as they stand to benefitfrom and make heavy use of such a telecommunication network. Existing Telecom services are funded on userfées. Profits must be invested in upgrades rather than investor dividende or other (a monopoly such as NorthwesTel does not create a climate encouraging R and D, and investment in services to the public. " Inuvik (NWT) Discussion Group

There was consensus that whatever model is adopted must take into account the needs of Northern telecommunications and broadcast orga- nizations, governments, infrastructure providers, industry and consumers.

Models for development

One of the goals of the Symposium was to review successful applications and models for infrastructure development. Two examples were of particular interest to participants: the creation of a province-wide system in New Brunswick, and the development of the Tanami network in Australia. The province of New Brunswick stands out in its success at developing models for improving telecommunication services province-wide. The province has fostered partnerships between industry, government, and educational institutions. The role of government in the process is both to integrate telecommunications on a province wide, accessible basis, and also to act as a model user of the tech- nology in order to help stimulate private sector development. As a model user, the government works to provide access not only to government users, but to the entire population.' The New Brunswick government has also invested in TeleEducation NB, a Federal/Provincial program that stimulates private sector network development, while meeting the distance education needs of residents of New Brunswick. One of the program's guidelines states that, "...the network shall exper- iment with different technologies and endeavour not to rely on any one technology or any one supplier."" Following this guideline, New

45 Brunswick and the federal government invest in technology using government funds, which encourages the business sector to provide the required services. New Brunswick's integrated approach to development has made the province and its businesses leaders in Canada's information high- way development. Another model which generated a great deal of interest was the presentation from the Tanami in Australia, who demonstrated their aboriginally- owned video conférence network.

"The ownership the Tanami people had of their network is an excellent role modelfrom which we can work with here in the north. What was even more interesting was the priorities that the Tanami set within their communications network. It was first created to enhance andfoster the strength of family and community. The Tanami Network was an impressive exhibit of a true grassroots creation. A network owned and operated by the Tanami for the Tanami. Wefelt that the Inuit should be given the same opportunity and responsibility. " Nain (Labrador) Discussion Group

Community members were particularly inspired by the ownership model of the Tanami, and called for their local aboriginal groups to take the lead developing aboriginally owned networks that respect traditional forms of communication. Participants also noted the success of Canadian aboriginal networks such as Television Northern Canada, and pointed out what can be achieved through the kind of partnerships and pooling of resources that allowed the Connecting The North Symposium to happen. Aspects of the New Brunswick and Australian networks may provide useful models and lessons for development in the North. Both the New Brunswick and Tanami participants telephoned organizers after the Symposium to express interest in working with Northerners to share their expe- rience, and to help Northerners "get connected". The formation of partnerships between tradi- tional service providers and aboriginally-owned networks holds promise if community participation, government co-ordination, and accountability are combined to produce an accessible, sustainable, open network that truly meets Northern needs.

46 CONCLUSION nra

Community participants brought many issues and perspectives to the forefront over the three days J`L CDDbC`r\ l D`6Dr`6`6`CCD`b>` D C of the Symposium. They were unanimous in CLAC MJ`A6- recommending that, as a starting point, the present telephone system be upgraded to allow all com- «L` ,P` bc-- munities the basic service of phone, fax and modem Dn`L nJ`, nJ` ILL, communication. There was also agreement that I âcbd`. access to information highway services is essential CLa Jb)J,- for Northern communities: given that the federal, PrNCFC provincial and territorial governments are currently MaW6`bnCD'%P`

47 Pb c D"UC'AD of the new technologies and applications. U6 Lc-DS6\c 'b- The process of developing a Northern link to CLA oC 6) 6flf JD,-Sbn- the information highway begins with a political bLP5Da--L-J bn J. aD`- commitment. Governments must make a clear, CLD°o` lAb-

unequivocal statement that universal accessibility rLc- cr oC ILL-D -o o- c% r is a fundamental goal: otherwise many Northern DPDCSbDTD`

communities, individuals, and organizations will I J OSb- never reap the benefits of the information high- DPDSbCSbJI 00 C 0SI V0 F/ C way. It is clear that the communities wish to see n J r SI 1' the kind of co-operation between governments, P.-%P` 4J`bnD<"'Dc /1 `I,.11 çbC%f c 4LL,

departments and regions that would make such a DPDçbCçbDr bnSb?SbCDC-d` commitment possible. A A` Cd c-b Community groups articulated the need for greater nniDr as accountability in the organization, implementation and maintenance of the Northern information highway. They recommended the creation of a 1. JDbC\b\DUJSbDc-b

system that would allow consistent monitoring by asb)UC-D n\ DPDSbCSbDF all levels of government, regional advisory councils DUDLSb`CDn5 CLOo` and community groups to ensure the North receives `D` C,6\1\bd1bD,- a service that meets their needs. The information gathered from Northern com- 2. r baC munity members in the initial study "Connecting -D ac-UvsFD` The North: Defining Users' Needs" and the

"Connecting The North Symposium" directs the J1' b)rb n/D\ Inuit Broadcasting Corporation to outline the following suggestions to begin the process of the 3. 6a-C< 2LD nbdSb)c-rLr`

( %a-b Northern information highway development. I Abô SbD,,L %l ` dD`n aDnb \I Jç,nb DPDSbCsbDSFD` Ds6s6nf 5D 1. Develop and adopt a set of principles for ?L`nISdJ` D the development of the Northem information ILL-D highway that is embraced by all levels of CL

government, infrastructure providers and 4. 66,,-C< C community members. hàbjSb

2. Ensure special priority of access to residents JY`,nb j [ bJrb nnCD _.C°%JSbnrl&` of the more geographically and socially DPDSbCSbDrDvb JLLL-D isolated communities of Canada, to ensure a-S%LC .C°%Jlbn`nSrLJ`6çC,-Ds6`Csc,-JSbDc that a universally accessible and affordable '--,J

communication infrastructure is developed. S6 C

3. The CRTC must play an integral role in ?aDSfJ`,56 S6 ensuring access to Northern communities

by improving the consultation process so 5. C°°bJSbnCD < JD.-IbnCx`

in the North, and upgrades continue on a -'dJ` %1O`. regular basis to keep pace with the 7. development of the information highway in the South possibly through cross- _Daé--C 1bCDa-rLSrLa1b11C1,Pnj` subsidization from Southern systems.

48 5. Community consultation should continue 8. DPDSbCSbDST AC-`Lb o«asbn` with either existing community groups, or riC DPDSbCsbDsrDC new groups formed to deal with the issues, testing, and implementation of new CLQ JDSAD`nJSa-J`JJC. technologies. 9.

C-Jn`na-SJ L >Y_ 6. Regional governments should make a _D DPDSbC'blr

commitment to develop the information rUy CDa-JSbJa_b AC SbJ /_

highway and connect community consultation -D J`L-D 6aCrDa- groups to advise on and test new technologies. DPDSbCSbJr°%t,SbDSbSb`C`a-I'JJ`. 7. Infrastructure providers should increase their community marketing and consultation 60 C A% `SSbCDn _DJ

QbrabCDrLSrL.1l %PC". to improve their reputation and allow them DPDSbC"D%% CLa. to better design and serve their customers. LS6`CDn 8. Governments should pool resources to a-SbPacJçL upgrade and maintain the information J`L AC-DSbCabmCDCrSbC-S- _D 0_ _Dar%Cr, highway to ensure communities receive a-JSLC %a-STD` IL

receive the training required to make full D\a" >SbDC-fLa" JyfbJrb 1 ALD- use of the information highway. baCD` JnSb Jnby Sb>C 10.Funds for research and development of 6nL Jar'r JDC`JSDC_D"D' Northern applications are needed to ensure LC-LC-DSbnDCrJSbD-` ODa culture and language are preserved and JsbJc that the Canadian information highway is 56 CDD°'JJSbCsb"Ac 6aC` ria'bi- ISbb- not devoid of Northern content. %L-D `? J` baCC-LJ c, nnSbbb JLL SOCTL°â "rcjc-n.r`/4°a"JSbJC-(Lrr` As Canada expands its communication network PbdC-L.D` I', f bnCD.,JbJrb. CL- to compete in the information age, the North must 16-1 not be forgotten. The information highway holds V '..) 00 L1 âme` A(- promise for Northerners in the development of the economic and social health of their communities by increasing opportunities at the community level, in Canada and in the global marketplace. But this promise will only be realized if Northerners participate, at every stage and at every level, as equal partners in the creation of a Canadian information highway. The recommendations of the Symposium sug- gest a fundamental question to the regulators and policy makers whose decisions will define the role and shape of the Information Highway. What is your vision of Canada? The national broadcast- ing system, the postal system, and the health care system are based on the premise a minimum level of service is extended to everyone. Does that premise apply in the domain of information technology... or will access to the information highway be limited to the richer regions of Canada?

4 9 i 4pc J C b APPENDICES

APPENDIX ONE: AGENDA ACIPC r5.5' bflLylflbll

MODERATORS AbD11PSb DPDSbCibDr Hal Gerein: <`abfl` D%Lrf b)` D1616f1f'J â(r Yellowknife Deputy Minister, Dept. of Education, a<`< 23, 24, 25, 1994 and Employment, GNWT Culture DPD`bC`bDr bf1f1CD,flb, D«JSbJbd` Tagalik: Abraham

KEYNOTE SPEAKERS AGA` Cd o John Amagoalik, Chief Commissioner, (613) 235-1892 Nunavut Implementation Commission Jose Kusugak, President, Nunavut Tunngavik Inc. Vb bD4 Rosemarie Kuptana, President, Inuit Tapirisat of Canada H4` The Honourable Richard Nerysoo, Minister of Education, ro`CD` D`c"L Aco<`bJc A`b6aAi`bJc S°rnb Opening address Susan Aglukark rir° oDn), rorC Aco<`oJ`, A116aA510_5j

Technology and Applications in Education The Distributed Classroom: L'QSb>Sb A Pan-Northern System of information Networks r°l`csb(% CD3bCDc%L .04°r< 23 Eric Colbourne, Assistant Deputy Minister D<-, âb 8:30 P`Cd` Department of Education, Culture, and Employment, GNWT or`b 9:30 A profile of the initiatives linking learners and educators SPfI`rD, 10:30 across the Arctic for the exchange of ideas using computer 6o'1âb 11:30 D`Cd` technology in the North. LOI 12:30 Northern Aboriginal Data Base: The Promotion of Language and Culture Dr'<'.-'J` LJA5o o` Petr Cizek, Research Director, Dene Cultural Institute, rcSfl° 1\°

53 Linking Universities to the North: A Northern Case Study V6CnD1C Monique S. Pelland, General Manager, Planning & Development, ,b 4a245b 6aCr L.bc-D bnc a r45Jc NorthwesTel LcLcDSbf Duc Ac Arc Queen's University MBA students are using videoconferencing

technology to link up with professors in Ottawa. NorthwesTel 6nLS\QSQ,Sb and the students will discuss how the technology and content )°,Llbn1nc51 ILL. D5656cn565,nb _oac-o- are applied. l)AQD1< 4`L-> AarbCD1` Second Session November 23 ?5Vl<`b CD3bCDcti6 611156 â« 23 PACIFIC 12:30PM MOUNTAIN 1:30PM CENTRAL 2:30PM rir` A` D'6,,L J` d`L, EASTERN 3:30PM AçbaAiSbJc J r4` LABRADOR 4:30PM L ADc 6> rc`CV ) c%L A`bdrJS6c L'bd` 4`L, Nunavut: The Challenges In Adult Education over a Distance AçbbdA/çbJcfL?`, a r4` Greg Welsh, Vice-President, Arctic College East Cda CDw 56_DAc-1LCDc Ac`< c-«_ôc d`L-D Ac-W oc Carmen Levi, Director, Policy and Planning , 56-56 S6RCD/cr Arctic College East DPDçbCSb)r A,:-5611 Dnb 4J0âDc%r â` Access to effective distance communication offers education, DPDçbCSbDr training and support for teachers, adult educators and students DPDçbOr _oa5656rL1c in the communities that the Arctic College East serves. âcStiyDn`,J D56\Dlr` 4rL-D Açbd1J56`b Our Circumpolar Neighbours: Learning from Experience nC tiAr b, '6D 15bWD 0. I'cA` n. -f , Duane Magoon, Lower Kuskokwim School District, Bethel, Alaska Alaskan students have been using Dc computer bulletin boards Ac24bSD' nAc) âc%[ `. Ac56cn4P âc%r 4LL, interactive and televised instruction for primary and secondary 656656rL[c nS6566SbrL'l education, and teacher education. D`LnD%Lc CVLQ Linking Beyond The North Ac cdG\`145b 4CCCçbn°_Dr' DPDSbCSbJJC: Doug Hull, Director General, DPDSbC56DJC Science Promotion c and Academic Affairs, Industry Canada Jcb AC 4cL, A< Schoolnet is a cooperative initiative of Canada's governments, dA° Acfc45bn%r` 4J56`C`LC C525Dnbdc education, and industry institutions. The mandate is to link rb 1>5656n%P .M2rc 4)xr all schools nation wide on the information highway as quickly ILL, D5656nr%c45b)c as possible. Presentation through ATM* ILL, â,4ccD -b 4)çbCD<'bJcb Ministerial Address The Honourable Ethel Blondin-Andrew /IDAdD , 4LL, Aa1IbCD1c Ac°c4c5r b1r156 Member of Parliament for the Western Arctic A56É CD3bC1,o. .0eL< 23 Secretary of State for Training and Youth DQ',âb 12:30 D ,bd` Defining Remote Sb Communities' Communication Options O'r 1:30 D ,bd` Patricia McWilliams, Programme Officer, Training, çPnsrD` 2:30 [>',bd` Commonwealth (COL) of Learning 3:30 D bd` Dr. Abdul Khan, Senior Programme Officer Communication c-01 4:30 Technologies & Information, Commonwealth of Learning The COL has gained insight into the tailored technology and saiC: AC- ?a50\DC 0°RçLC Du-' application needs of remote communities through their work in Jri i4`, J`c4, DPDrbCSb)r rL )çb \56\1r forty-six developing countries. Presentation through Video-conférence 6L° cC: A - L?`b Open Learning Agency offers over 400 courses through a variety D

54 Health, Social Services and Justice Aube CdbtiDcti6C 61r>5° . L< 23 First Session November 24 PACIFIC 8:30AM I SbPn`nc-%b aac%c Dti"DcrLc-Sr MOUNTAIN 9:30AM 4J, 0«4A%J D`c4, A«4Tbncn.-Tb of health services, are key concerns for the delivery of PaDA°ù-lC, >rLfl 6c2LA4 effective programs. A4n [C1, 4DC r?D\Tb â Al .0 4"PbCXbD-c, P'dJ0oJC The Needs of a Regional Hospital Serving Communities >rLn` bc A4 Baffin Regional Health Board PbdDAâv' OC a_IT'n1n\bDTb 400-c Communication technologies may allow health service Ac A«4TbnCfl fl - providers opportunities for improved training, support, and <'C%PC aJCflCflQ âbJC D%L?CJbdC «4Tbf transfer of data to the communities, and health organizations D`6 C&JC CC61 ÇfJC in the South. D%LrbJJ' Oc°cr4`bncnu-`rb 1f Cfl 4°nDclr Social Workers in Communities: Training at a Distance C'C L L , DPDTbCT'DJ CbC

Public Administration and Self-Government 4JA°oi C aLC 4"Q-I Air Second Session November 24th 4'L. D1TbnCn.%rC PACIFIC 12:30PM ILL, 4D Sb âv. MOUNTAIN 1:30PM .cac%cC. D%Lr)bô%Lldc CENTRAL 2:30PM q EASTERN 3:30PM 011C-rLr>cr" Ac c4T'nCrl°arL4T6TLC IL L, LABRADOR 4:30PM n111b6crLV%rvb. DSDLT6cCDncUJC ADD 4JAC 4PPCJbdC -caccLc Informatics Strategy: Serving Government AJA°aDc`bn.,rc 4'Q1565bCOcncnPSrb d`Lj brc Information Needs To Better Serve the Public ADN Pi>, 4DCr?DDT', DT6CDndc Gordon Robinson, Deputy Secretary, Audit & Evaluation, 1LL Aca4Tba-r 5A°5 D

55 An Education Initiative Provides a Provincial Economic Response 6aCr PçbCcb rDc rL) ) V fld`,c y,aAr Bilingual province wide network of over 50 distance Education O'rc7-56 LeL565P5Jc of a Decentralized Self-government A'6C C`rLi`vtiL` .oeL< 24 John Amagoalik, Chief Commissioner, 12:30 D ,bdC Nunavut Implementation Commission crsb 1:30 D ,bd` Jose Kusugak, President, Nunavut Tunngavik Inc. ,pnsrp` 2:30 D ,bd` The establishment of the Nunavut government in 1999, along 3:30 D ,bd ` with the development of Nunavut so that all Inuit can be a 4:30 involved, prescrits a host of communication challenges. Australian Experience: Aboriginal Strategies for a Communication Infrastructure \crL\c LeL"dC Dti`bCDyRd`6"Da-b 0-o%-oC Peoples of the Tanami Network J4C° 5A°5°, 4°c4çA LAD J,4, 4LL, Peter Toyne, Director, Tanami Network bD P4 L 6nLD"P-,c a r4 L<'Ld%P°c` The Tanami Network is an Aboriginal project based in remote communities in Northern Australia. A system of "telecottages" Jb,SbCD5rL4cbnJ` JLL.. 4D.`r` A allows people te, videoconference with family, and work on tribal matters. Presentations by the Tanami people will be a x?n` 4D51CDc1-Dn" A.DcL0` highlight of the conference. CAU LL - L5 »Ab, cD` 50 c PACIFIC 8:30AM >UD J,r` PaDSnJ` A<-,4c-`r' MOUNTAIN 9:30AM A,Dasd,r`. Dçb 'J` caàWbi` CENTRAL 10:30AM EASTERN 11:30AM A-oc-L.0` IL L-> LeL56'o-" LABRADOR 12:30PM A'6C CdbtiDflCD1`" 61r1`" De`< 24

Public Networking, the Internet, and Economic Development DMDL`6"CWU 1fV°a`c`J` 4`PCDrL1` A wide area network connecting all communities in the NWT A.D%r` car) Cb) fl for the free exchange of information and cost effective AC DA°, car ) b) 6SbLzbrL commercial use is the mandate of NTnet. Car DisbDcrL - â fl ` Q`D Lc4rD` 1`bPbCDrL'LC Economic Development Discussion Panels nQ fl -` /bD`brL,nb. VLaDnbd` 4J`bCDc5b Cda`"CD b 25 W.A. (Bill) Dunbar, President and Chief Executive Officer, NorthwesTel 8:30 Ensuring an Information Infrastructure for the North cn`b 9:30 D`Ld` Community Consultation: Moving Forward to Connect the North `PnnrD` 10:30 Communities to be identified Interaction via teleconference ba'1ab 11:30 with one or several registered community panels X04 12:30

56 The Strategy Forward A.ccL' DSb56nf Pa.ynJC LPCar45c5rb Second Session November 25th 61b PACIFIC 12:30PM '?c 1°\. MOUNTAIN 1:30PM D`6`6nfJ°Q.c-J` CENTRAL 2:30PM 4LL-- rrDA fDlbDc EASTERN 3:30PM b>` Cdb1DfCD âbJcb LABRADOR 4:30PM A."D JSrL<'%L` DSDLSD.bn`D a`d r`

lb Ministerial Address L-` DPDS'CSbor 4,,r`6%r. The Honourable Georges Corriveau, Minister of State ILL IPPà r'L-, Cd'«CD1o for the Electronic Highway, Government of New Brunswick New Brunswick is a leader in developing partnerships. Their PaDynJ' LPCarI5c5Jc D5656nf `,n' 6nLnCI ' y.jaAr` A56-Dtic`-D example of what can be achieved by linking users, government, Pbd` D6`c-%rr4`c1,r°cb and the private sector, is a strategy to be examined. Address through Video-Conference A\ CQf Cf 0-4b b'b Keynote Address r)c" CdtiDnCDcML VM* ne'< 25 The Honourable Francis Fox, Chair, Access and Social Impacts Committee for the Advisory Council on the Information Highway JcrW crI"J`: ISbPbrS_Dr` AcrA'U>D ` The Information Highway brings many concerns for Canadians ILL-D 4Pe1°a"Joc 6G.Cr and the Government. The Federal Government is working to baCr L?Dw, Cd'tiDf`n ensure Chat equal access is available to ail Canadians. bnn ter` DPDS'C`bDrD` Address through ATM «i Abr4DC%L ILI S6y,Ul The Strategy Forward: A Pan-Northern Panel Discussion ' Panel discussions on the issues, options and solutions in IDA°aD1` DPD"Or _oaccLLr° establishing a coordinated communication infrastructure nD, CLti°, i . - rc, A'f tibd` for the North. âDn` 6A>" 4`bPb< 4JA o l C DPD"CJ`rDv` AD` C°<, IL L-, D` APPENDIX TWO: I`PCDnI'YUJ J DPD`bCSbDr LIST .aac%c D5656nP%a-": A%r55e`c/c%Lo' r5J` COMMUNITY DISCUSSION GROUP 6nn`nc5b DPDSbCSb:)r sac D`6`bnf -i COMMUNITY CONTACT LIST - CONNECTING THE NORTH 4111,`P°CDrLP4`bctiLC blrncncML Arctic Bay Ab CSaySCtiL` .0er< 25 Facilitator: Sue Ball, Principal Dhâ' 12:30 D ,bd` Inuujaq School ,rSb 1:30 D ,bd` Arctic Bay, XOA OAO SPn`rv` 2:30 Phone: 819-439-8843 ax:819-439-8766 >',bd` 3:30 D ,bd` Hamlet: Kautag joseph , r0- c r ` cD>`b »Ab Local Business Leah Taggasig May 439-9949

. Devel . Geor g e Bohlender 439-8460 a b Econ I\ !"P ' Drr Comm. Sipporah Allurut 439-8709 LILd IL L, Tenant Relations Officer Daniel Aola Cd°a`bCD5rL4565L` D161 bD`b CSrLiDnbd` Student Johnny Aola Ay1nr`.J DS65bnD»C Baker Lake >W' çb', Abr4DC"L. ILL Facilitator: Peter Tapatai 6nL?5LJ D`6"WD -J 6nLr%rn` Ji"CDi'rL1c-` Address: Inuit Broadcasting Corporation, Baker Lake Phone: 819-793-2893 Fax: 819-793-2521 DY'CDirL/c` A?L2Dcb Sarah Seeloo Arctic College 6aCrDc' 4LL beL-rc. 61CD` L4Lbdr 5a4 Joan Killulark Community Health Representative ter` CLa 6aCrc -L-J. P'6 L.DS6 ATM-d` Joan Scotie Keewatin Inuit Association /SbPbCDrLc45ctiLC DPDSbCSbOcLr DS65bnD1` DS656nr`,nb Glen Maclean Entrepeneaur D565bfl vb56nf',n' âbDv' 4'L. Fred Ford Community Education Council DS`6nrJ âvJ` DPV"C`'J[D` Norman Attungala Community Education Council Henry Ford Eider Chris Purse KDBE Fraser Hope Regional Director KDBE oC_ra?c :)'C-lb Orain Dury School .0ac%P %L")c AcDcD":)c Broughton Island Facilitator: Cathy Lee Address: Inuksuit School Broughton Island, NWT, XOA ORO Phone: 819-927-8938 Health Care Arita DeBoer 927-8916 Ace/5A' Social Services Matha Newhinana 927-0000 XOA OAO Public School Cathy Lee 927-8938 D`baDC: 819-439-8843 819-439-8766

57 Cambridge Bay H46J d° S: 6DC5' rn Facilitator: Carl Isnor â ras CSb) 439-8810 Address: P.O. Box 200, Cambridge Bay, XOE OCO r <` 439-8843 Phone: 403-983-7234 Fax: 403-983-7234 4°aA` AJn_ nA' 439-9913 Mayor Larry Akanavigak _J 565b6r5b LA 439-9949 Asst. Superintendent Kane Tologank A 4 X45? >cJ 439-8460 Comptroller Norm Meek r>c- 439-8709 Superintendent, DPW&S Brian Austin CSD` JDc- Campus Director, Arctic College Carl Isnor A«JSbn: o_ JDc Staff Developemnt Officer Phila Fyten Justice Worker Ian McCrae Local Abor. Assoc. 983-2458 Ac C4c ADD5656 Health Centre/Nursing Shelia Roy 897-8820 d2 >` M`J 927-8916 Hamlet/Town: Chuck Gilhuly 897-8943 ?bd LC DHAaa 927-0000 Health Centre: Shiela Roy 897-8820 6n 927 8938 Northern Stores and West Baffin Corp. 897-8827 Kingat Cable Ltd. 897-8080 As6,bjcnac JPJJSbnCf?: 6` A`.DJ Clyde River JSiC: 200, XOE OCO Facilitator: ferry Natinine 403-983-7234 Address: Clyde River 403-983-7234 C-D2 Phone: 819-924-6464 Fax: 819-924-6293 LAS'LLC 5Ay° 4`n° Address: General Delivery, Deline, NT XOE OGO r J5bti`A r JD n Phone: 403-589-3701 Fax: 403-589-3701 AS66aAVbflc Ac- (AC° n Hamlet/Town: Michael Nemdell 589-4800 AJ° Ldn_ 65b65brL Adult Education: David Speakman 589-3701 SPnSr>c A.A, 983-2458 J°Q45bJC L?C SPnS[DC 4.-J5A%J` bnL?%rC 983-7327 Coppermine S6.L°â %rCJ.2?bdC 983-7316 Facilitator: Gordon Bolduc,Community Adult Educator A°aAc Aami` Ac- A? 983-5161 Address: P.O. Box 283 Coppermine, XOE OEO Phone: 403-982-4491 Fax: 403-982-4004 P°%LAC Hamlet/Town Office Councilor 982-4471 fD` Jn_HJ6 Hunters & Trappers joseph Niptanatiak 982-4908 DIP(: 69,

S 5y y >n-C ° 897-8997 Dorval Jr%r`: nb c>P, <

KSB, Director General Gilbert Legault P°,LC n6\bd5b D,,L c 897-8080 Ass. Director Geneeral Annie Grenier

58 Sectretatry General Alacie Nalukturuk 6%rsbDLAb

Asst. Director of Ed. Services Sarah Bennet âCa X Public Relations Debbie Astroff JSPC: 6%r`bDLnb, Education Consultant Jill Brook D`b,DC: 819-924-6464 rb6lbd?C: 819-924-6293 Documentation Technician Line Desgroseilliers Coordinator Student Services Paul Khatchadourian J`Cb, f Q C Career and Guidance Counsellor Johhny Cookie SdssbJsb, JSPC: nn`bb`rr1A%L 283, XOE OEO Student Counsellor Louisa Cookie D`6aDC: 403-982-4491 403-982-4004 Education Consultat Barbara Cram bnLi' 982-4471 Education Consultant Candy Fitzmorris -] Sb 982-7206 Dir. of Infromation, bdrJ`bc H1c D2a 982-3028 la federation des Cooperatives 4 F 982-7201 du Nouveau Quebec Christian Kirouac r 5°n >b° 982-7240

Fort Good Hope nc' Facilitator: Barry Harley n. rnbl° Dene Committee Council :)!PC -.a n1sb, XOE OGO Address: Box 80, XOE OHO D`baDC: 403-589-3701 ?b6kbd?C. 403-589-3701 Phone: (403) 598-2231 LAd° Wbn1° 589-4800 Assoc.HTA Sarah Masuzumi Local Aborg. 598-2377 cAA rnbL° 589-3701 Health Center Modina 598-2211 Social Services John Louison 598-2304 Dle' Public School Bruce Murdock 598-2288 Spa L`DFAi0 Adult Education Penny Salada 598-2270 DSPC: 305 Ulimosa, Dorval, H9S 3K5 Local BusinessDevel. Corp. Willie McNeely 598-2310 //D`baDC: 514-636-8129 514-636-1261 Local Econ. Devel. Brian Davidson 598-2416 bfl Ab c Cultural Org. Bel T'Seleie 598-2760 1rc- n Wnt cJ Comm. Org. Standley Cook 598-2241 4v JrLV1 Eiders Winston MacNeely 598-2404 nnsçbn âcr dL J/Gb ras n1c Fort Simpson D1Lb5crt? MA 4`DS Facilitator: Brian Jaffray W >Pb Deh Cho Borad of Education DSbd Sb)à,r cc nJPtic1 Box 376, Fort Simpson, NWT, XOE ONO <° bSJrL<° Phone:403-695-7256 Al)rcrt dP Adult Educator Barb Tsetso c01`bn2` brc-n A dP Student Adult Educators Loretta Edda <>5 d5`

Brenda Deneyoua U6 'Ln b°n n`?JrL Cindy Gargan A.àrcrL rv rL r` Patricia Hadisty LU r'crL >iâ° LPD`PA Susan Betsaka 4 aA` ArcI A r°D /D n? rb n L1

Rosie Tsetso C O Writer/Lecturer Lyn Hancock Director, Friendship Centre Candy Brown J5F(1cr,? <` Lr) Secretary, Friendship Centre Veryl Lafferty dp` JCb 598-2288 DID NOT OFFICIALLY PARTICIPATE 6tc Lbvc 598-2310 BUT VERY INTERESTED IN INVOLVEMENT >5AV Con`ti° 598-2416 Thomas Anguttitauruq n1'- rc 598-2760 Ib Box 86, , XOE 1JO ° 598-2241 Phone: 403-360-6448 A°rC° Lbvc 598-2404

Grise Fiord >aC rLti° Facilitator: Levi Killiktee >S45° 5 t Hamlet of Grise Fiord q/1` NWT, XOA OJO nnbb6`c1`A%L 376, rLL% d nIbb, XOE ONO Phone:819-980-9959 403-695-7256

59 Hamlet/Town Levi Killiktee 819-980-9959 Aâo` AciA « r`r Health Centre Cathy Rose 980-9923 âme` AcSA?°%JSrbJC -32C Arl C Gov't liasion Officer Jimmy Qappik 980-9934 r°n LU CA%J` 6°n >5>, Address: Ataguttaaluk School nn5Sbn, >ILAJJ A>2D` Lin Phone: 819-974-8996 S61>?`Ln, 6nL?c` >SA5° y1>2

Hay River , c S c Facilitator: Peter Redford/George Collins/Tyler Hawkins 6`>`/PD` HAN Address: P.O. Box 842 Iqaluit, XOA OHO :)!PC: nn'b6rr"6,>C: 403-872-7597 ?` à 896-2431 Facilitator: Hal Weber cAb Cd 5 6A 896-8302 Canpus Director, Arctic College: Miki Okane, Box 2673 A-oc-rL?'d°rr` A<` HAC° 896-2493 Director Beaufort Delta BD : Tim Costigan, Bag Service 12 LO< AGA` L) lf ` n` Lb-E>- 896-8582 Media Resource Centre Coordinator,: Mark Delaney, Bag 10 Computer Resource Centre, BDBD: Dave Robertson H5Ay° 5A°,° Local Business: Peter Baril )SPC:

Iqaluit PrcA/5v Ac<' Facilitator: Wayne Ludman )SPC: 1a5A' cDSbà6 -J) dP<2°,-` 254-8211 Phone: 819-979-4051 Fax: 819-979-4579 rbkbdPC: 819-254-8779

60 Students: Jack Salter Micheal Qrunnut A-bAb Ruth Kadlutsiak Tonya Lindsay H4° A> Lynda Uvilluk Brian Higgins D<«`r Ester Allen Karen Davidge nnS66`v4`A'-L 1008, A-bAb, a`n4`b XOE OTO Troy Smaill Robyn Abernethy D16, : 403-979-7136 Peter Casey Scott Clay Aocrt, A1b)r ?` 2156 Jason Firth David Halpin 4`bPblA, A6`bCD6r 2822 Jimmy Markusie Jeff Maurice arL, â n<< LeLbdr° C° 6LAd°, nn`b6`<`A%L 1663 ÇJSbLSAb Jason Miller Tim Threinen `° Facilitator: Wm. G. Norris Dene Band Council A'6-i0 Address: Gen. Delivery, jean Marie River, NT XOE ONO `PP`bC,%r A.A` 6D'?`6nf %r` Phone: 403-695-9801 JPJ<`bn`n: 5- AC Local Abor. Assoc. Ernest Hardisty, 695-9801 JSFC: nnSb6.-4`AIL 842, A`6.jA`r XOA OHO Health Centre Lucy Simon 659-9801 D`6DC: 819-979-5391 rb61dFC: 819-979-3238 Public School Susan Rioch, 659-9801 A«<`6r`: HA.. nrD°, d`b A« 1SAb Adult Education Barb Norris 659-9801 AC >2<° Local Econ. Devel. Stanley Sanguez 659-9801 A° -,`L° Address: P.O. Box 239 JS?C: nn`bb`Q4`64 600, A`6A`, XOA OHO Kuujjuaq, Quebec, JOM 1C0 D`6,DC: 819-979-4051 1b61bd?C: 819-979-4579 Phone:819-964-2961 Fax: 819-964-2156 A«SAy' HAr° PD CACA` Producer, TNI Paulusie Nauya J?A rLA° 5A° 4>dn Manager Trainer, TNI Stephen Blanchard AC Pr `6` P Project Officer, KRG Gilbert Rivest 5A5° ` CM H4°A° Coordinator, KRDC Adel Yassa r Ldr KP J

AQ C Ac-91<`A%L0-` « 12, A- A? 695-9801 Lake Harbour `C°c ti%JA 695-9801 Facilitator: Steve Prest ASL-- 695-9801 Phone: 819-939-2221 Fax: 819-939-2334 Hamlet/Town Mikidjuk Kolola, Mayor 939-2002 dyl4ab Local Abor. Asso. Naomi Akavak, Mayukalik HTA `fr Jv Health Centre/NS Christine Hutchenson D5?(: nn`b6.-<6 %b 23° Social Services Konisa Arlooktoo dn Cultural Org. Simeonie Aqpik ArbJ"rDn`, C`5rD` -A',L` Ac-\A

61 Sarah Obed bnAb >S%P JIC° Naeme Tuglavina JSDL565 L?, 6fAb o- C0` in Jerry Uvioriak a%[ b n`c-rrb Sr C°P° bnAb ti°n C°P° Norman Wells A«/SAcrLr" 0j ni'%L` <` . Facilitator: Hazel Issac A 1D1brDn1, CSSED` , A',L` c-Dr S` Manager Frank Pope JSPC: P%rP`, a n4Sb, XOA ONO Ex. Dir. Shihta Reg. Coun. Tony Grandejambe D1b,DC: 819-939-2221 819-939-2334 Electrical Planner Brian Tamboune H4`J d°-` LA5 939-2002 _[>r 46<'b Pangnirtung 1. 1._4rDSbn Facilitator: Seamus Quigg A dv5 Address: Attagoyuk School `n1`61SbSDsb >S`, Phone: 819-473-8812 Fax: 8664 A« FA` 939-2221 EDO Paul Langdon Box 204 n 6n tir, Db\Sbnbd Visitors Service Officer, S>c Parks Canada Sakaisie Saulseapik Box 225 A bdrJ`6 6-Da- 1"A' Adult Educator Arctic College: Cindy Cowan Cr Community Health Rep. Pitseak Kilabuk Box 364 CL r>1, <é-r1j1

Povungnituk aAo, LOI DID NOT OFFICIALLY PARTICIPATE Cb, Dçbc.6nrbd°oc BUT VERY INTERESTED IN INVOLVEMENT JS?C: Noah Atamie Qumaalwk DSbcJC: 709-922-2955 709-922-2933 Phone: 819-988-2825 Fax: 819-988-2751 A JYC-4 A5° AA L04 A-.A` 6us?S6nr%r` 5° >S4` Rae Edzo, Rae Lakes Band Ac- AC /` DID NOT OFFICIALLY PARTICIPATE nAbdS6Jb5D` Ça Dn` BUT VERY INTERESTED IN INVOLVEMENT r15 Dn` Peter Arrowmaker aAr D`,Aa Phone: 403-392-6500 or 997-3441 or 3004 LD D Fax: 403-997-3411 olL' A4`r Rankin Inlet JPJ4Sbn`n?: HAN` 1ASb Facilitator: Bernadette Dean JSPC: DPDSbC`DF rC JSb Ab, nfSbb`a-4`A%L 10, 4L° A41r Address: Arctic College 403-587-2440 403-587-2349 Bag 003, Rankin Inlet, NWT, XOC OGO Aa-01 HÈI 4416 Phone: 819-645-2678 Fax: 819-645-2198

Students: Kathryn Bill Jeff Manotok /Dc D - J5°56 Darryl Kabalik Arlene Ford D4icrLoSJ` SAy° CLASa-cDSb Address: P.O. Box 89 Salluit, JOM 1S0 Ulc- Phone: 819-255-8120 Fax: 819-255-8360 .4 4Cr `iL,b NCEM David Brouck DS6J C: 819-988-2825 819-988-2751 LITC Mary K. Eetuk Cable TV Peter Puxley fL A/y1 E & T Counsellor Barbara Papigatuk Prlw Municipal Manager Bill Smith Ac A?ri 403-392-6500 997-3441 3004-sô` Teslin Yukon 1b61bdPC: 403-997-3411 Facilitator: Charles Jules Address: Tlingit Council 6%rSbeSb Teslin, Yukon, YOA 1B0 JPJ4Sbn`n?: n`an II° Phone:403-390-2532 Fax: 403-390-2204 JS?C: DPDSbC"DT JSbSSAb Youth Worker Tina Jules nn`bb` lsA%L 003 CELC Assoc. Corrina Johnson .â n1`b, XOC OGO CELC Eric Morrois DSLDC: 819-645-2678 Ambulance Attendant Peter Perochmann 819-645-3411

62 Teacher Allison Marham L1- 1 fl° 6Cri A[>' ?11 La-ID" Students: Darren Sydney Christopher Thomas nL,s 6<«b âép, x< Brandon McGinty Jackie Jules Lc6 r`CAS Pb Peter Ankina LITC f-<1- AD' AC 5 Cr` AI Edzerza, Indian & Northern Affairs >S°C° Lr°n 5P <- <>S%P r(c «r LL° A"656MA6

rr rr r' Pic Ji- , ni, ?` APPENDIX THREE: Jbj L,ç,J56 PARTICIPANT LIST )PJ4Sbn`n?: bs ti5 4°J`° Jb)ySbj'b 00 6SC PAU 52, XOE 1C0 CONNECTING THE NORTH CONTACT SHEET A` & L A? 2y <°J5° Alaska ci`bn`: Duane Magoon, Lower Kuskokwim School District A CAAC -0ba 5n Curriculum Bilingual Department - '>tiib d`Cc «i Box 305, Bethel Alaska, 99559-0305 AP `r, 1,AL° 4C` Phone: 907-543-4855 Fax:907-543-4924 Acti C rb>/d2 2?t 1645 Inkster Blvd., Winnipeg, Manitoba, R2X 2W7 JSPC: nnSbC'C<11A%L 2799, 16,LC: 403-668-8817 Baffin Health & Social Services >PL" A%, 6° Ln C rb>, NNBY Burnt Church Mic Mac Reserve S° Sn°, JiLLWcrLCSJC S6LL1Ln Blake Narvey d2 r&Ay, Burnt Church Mic Mac Reserve, New Brunswick & r 5` P4c, 6 ° Aboriginal Software Developer Ça Jr4, fl1`d` Phone: 506-776-3820 A.,,L DS6bd` 6aCV L

63 The Commonwealth of Learning nC_raPc AcDcDSb)c Pbd.%rc Dr. Abdul Khan 56,56 DPDSbC D56S0\b IDCdSb)C Pbj0.% C The Commonwealth of Learning 1700-777 Dunsmuir Street, Box 10428, Pacific Centre, Vancouver, 4i_`6 British Columbia, CANADA, V7Y 1K4 )A° LJ°, Lower Kuskokwim School District Phone: (604) 660-4675 Fax: (604) 660-7472 Curriculum - Bilingual Department Contact North Box 305, Bethel, Alaska, 99559-0305 Dr. (W.A.) Sam Shaw, Director Ds6d'n: 907-543-4855 907-543-4924 Contact North, 1139 Alloy Drive, Thunder Bay, Ontario t Ph: 807-344-1616 jr, m", 4° J`c4 Dene Cultural Institute 6L° Petr Cizek, Research Director DPSbCSbJf rC DsbYnb bazar Dene Cultural Institute, Box 570, Hay River, N.W.T. XOE ORO nn`bb`ol'Al 160, _oa n4`, XOA OHO Phone: (403) 874-8480 Fax: (403) 874-3867 D%,[>n: (819) 979-4101 (819) 979-4118 Modem: (403) 874-3965 e-mail: pcizek@acs,ucalgary.ca DPDSbCSbDr d4c_ 'c-9C', Deborah Clifton P.O. Box 6000, Centennial Building, 670 King Street D`6,DC: (819) 979-5131 (819) 979-6748 Fredericton, New Brunswick, E3B 5H1 `PP`bC,%r Government of the Northwest Territories Ld` AVP Marcus Wilkie H.J. Gerein, B.A., M.E., DES., A.C.P., M.C.I.P. (819) 979-5231 l16.1d (819) 979-5736 Depury Minister of Education, Culture and Employment Programs rbLb A`bPc` ,,-%L` Burnt Church Mic Mac Reserve Eric Colbourne, Assistant Minister, Educational Deputy Development Blake Narvey Burnt Church Mic Mac Reserve Peter Crass, Director, Information Networks Division The Commonwealth of Learning Educational Development Branch Dr. Abdul Khan The Commonwealth of Learning Department of Education, Culture and Employment 1700-777 Dunsmuir St., Box 10428, Pacifie Centre, Vancouver, Government of the Northwest Territories British Columbia, CANADA V7Y 1K4 Yellowknife, N.W.T. X1A 2L9 Phone: (604) 660-4675 Fax: (604) 660-7472 Tallah Building Contact North Phone: (403) 873-7251 Fax: (403) 873-0107 Dr. (W.A.) Sam Shaw, Director Government of the Northwest Territories Contact North - Department of Education, Culture and Employment 1139 Alloy Drive, Thunder Bay, Ontario Richard Nerysoo, Minister Ph: 807-344-1616 H.J. Gerein, Deputy Minister `bPé` Eric Colbourne, Assistant Deputy Minister Petr Cizek AC r'S', Research Director Peter Crass, Director, Information Networks Box 570, Hay River, N.W.T. XOE ORO DSb,Df: (403) 874-8480 Department of Education, Culture and Employment (403) 874-3867 Government of the Northwest Territories 16,CD56d`: (403) 874-3965 Yellowknife, N.W.T. X1A 2L9 e-mail: pcizek@acs,ucalgary,ca Tallah Building Phone: (403) 873-7251 Fax: (403) 873-0107 Georges Corriveau, Minister of State for the Electronic Information Highway, Government of New Brunswick C. Robinson, Secretary, Audit & Evaluation Gordon Deputy P.O. Box 6000, Centennial Building, 670 King Street Board Secretariat (FMBS) Financial Management Fredriction, New Brunswick, E3B 5H1 Government of the Northwest Territories aCna( L

Minister, & Social Services Ken Lovely, Depury Health AD,b d>°, ro`C` î Government of the Northwest Territories YK Centre, 4th Floor, Box 1320, Yellowknife, NT X1A 2L9 AC J5', aEc n Phone: (403) 920-8927 Fax: (403) 873-0131 Government of the Northwest Territories lLL. Health & Social Services _0â - a n4` L ro-`C` Ottawa, Ontario K1A OC8 300 Slater Street 7th Floor, i\C ds,, lr> Le-n -d (613) 990-3305 [email protected]

64 Industry Canada c bdre2?r dLL Sb 6a4/SbJcrt. Open Government Communications Development Directorate Tallah Building of Industry Canada VLDn: (403) 873-7251 ?16k1d1: (403) 873-0107 300 Slater Street 7th Floor, Ottawa, Ontario K1A OC8 Andrew Stephens, Director Jac° SA°ti°, nnSSbn, S6D? \Sbn1Jr, Phone: (613) 990-4921 Fax: (613) 952-0566 PaDic L?bL Lbd` 6nL?%r`, â n4` Internet: [email protected] Y.K. Centre, 4th Floor, nn11USC,11 A',6 1320, -oân4Sb X1A 2L9 Tyson Macaulay, Internet Applications Consultant (403) 873-7338 Phone: (613) 990-4236 Fax: (613) 952-0566 rb6,1d1: (403) 873-0175 Email; [email protected] Voice: 613 990-4236 Information Highway Advisory Council N- FI'-'C< Francis Fox, Chairman of the Working Group for Access and .c n4` L5L>rti?,c Phone:604-431-3230 Fax:604-431-3383 Northwestel Inc. RCMP nD° C°<, Sergeant Garry Sims W.A. (Bill) Dunbar, President and Chief Executive Officer R.C.M.P. "G' Division Jàb AL5, 4DJ n? °r(`, S6D?`Ln \bd` cnbd` Cathie Bolstadt, Product Specialist, Voice/Video Conferencing

65 SchoolNet C° 4AYL0- r 4D n? Doug Hull, Director General Don Yamkowy, District Manager Science Promotion and Academic Affairs Industry Canada <1cA'n4 de D`b,-DÇJ 790 235 Street Queen Room 802F, Ottawa, Ontario, K1A OH5 5201-50th Avenue, Yellowknife, N.W.T. X1A 2R3 Phone: (613) 991-4656 Fax: (613) 941-2811 (403) 920-3500 (403) 920-2625 Tanami Network PTY Ltd a`nar 6J S6fl(% %L` NTNET soCIETY Robin Japanangka Granites <` 5a Peter Toyne 1976, y,ao, a n4`b X1A 2P5 Yuendumu via Alice Springs NT 0782 403-669-7284 403-669-7286 Phone: (089) 56 4076 Fax: (089) 56 4081 mai` TeleEducation NB 4LP4,6 Rory McGreal, Director brra TeleEducation NB oa n4` XOA OHO 500 Beaverbrook Court, Fredericton, NB E3B 5X4 819-979-4199 819-979-6862 Phone: 506-444-4234 Fax: 506-444-4232 Dl%bt\bd` nr%b` Television Northern Canada dru,, Jerry Giberson, A/Managing Director D"'LAbdc nrlbf Linda Webster, Scheduling a nlçb XOA OHO Iqaluit, NWT XOA OHO D1dDn: 819-979-3232 819-979-3240 Phone:819-979-1707 Fax:819-979-1708 The Open Learning Agency TETRA - Newfoundland Telemedicine David Porter CA6t >4C, Associate Director of School Programs Erin M. Keough, Director, Telemedicine Centre, A4n r`r°, l c Betty Mitchell, Director, Foundation Programs Faculty of Medicine, Health Science Centre Catherine van Soest bC,, Memorial University of Newfoundland, St. John's, NF A1B 3V6 r1\bd` bnL.çrb à`PbrA? Phone: 709-737-6654 Fax: 709-737-7054 The Open Learning Agency TMI Communications 4355 Mathissi Place, Burnaby, B.C. V5G 4S8 Pam Karnik, Regional Sales Manager - Western Canada 604-431-3230 604-431-3383 TMI Communications 1601 Telesat Court, P.O Box 9826, Ottawa, Ontario, K1G 5M2 P4 rb , Phone: 613-742-0000 Fax: 613-742-4100 R.C.M.P. "G" Division YukonNet Operating Society 9 A, n4`b X1A 2L9 Julie Ourom â D1 b,Df: (403) 920-8330 (403) 920-8330 Whitehorse, Yukon Territories oc-°craPA'o- S6rLC»bjS6f(SJn Phone: 403-668-7502 CL K`, Industry Canada 235 Queen Street Room 802F, Ottawa, Ontario, K1A OH5 D`b,Df: (613) 991-4656 (613) 941-2811 Car CLt\ibdFne` TANAMI NETWORK PTY LTD 5A° `r`°, 4D1 Jerry Giberson, A/Managing Director C AYC, Linda Webster, Scheduling A`b,A`, a n45b XOA OHO D`b,Df: 819-979-1707 819-979-1708 CC6\5bd` a°otçbJVb TETRA - NEWFOUNDLAND TELEMEDICINE AD i PC>, 4Dc Erin M. Keough, Director, Telemedicine Centre, Faculty of Medicine, Health Science Centre Memorial University of Newfoundland St. John's, NF A1B 3V6 D1LDn: 709-737-6654 709-737-7054 TMI Communications Pam Karnik, Regional Sales Manager - Western Canada TMI Communications 1601 Telesat Court, P.O. Box 9826, Ottawa, Ontario, K1G 5M2 Phone: 613-742-0000 Fax: 613-742-4100 fb°r `brLCDybd`bnPb

66 111111111111111111111111111111111111 II ENDNOTES 275595

1 Copies of the Facilitators Manual are available from the Inuit Broadcasting Corporation.

2 The Public Interest and Changing Regimes for Telecommunications and Information In Public, Markets, and the State: Seminar on Communications Policy. Carleton Research Centre, Ottawa, Mosco, Vincent, 1993

3 TeleEducation NB Report, 1994, Government of New Brunswick, p. 1

4 TeleEducation NB Strategic Plan, 1993, Rory McGreal, p. 6

5 The Canadian Information Highway, Building Canada's Information and Communication Infrastructure, Industry Canada, 1994, p. 2

6 The Canadian Information Highway, Building Canada's Information and Communications Infrastructure, Industry Canada, 1994, p. 5

7 The Canadian Information Highway, Building Canada's Information and Communication Infrastructure, Industry Canada, 1994, p. 2

8 The Canadian Information Highway, Building Canada's Information and Communication Infrastructure, Industry Canada, 1994, p. 2

9 Driving the Information Highway: The Report of the New Brunswick Task Force on the Electronic Highway, Government of New Brunswick, March, 1994

10 TeleEducation NB Report, 1994, Government of New Brunswick

68 Inuit Broadcasting Corporation,

703-251 Laurier Avenue West,

Ottawa, Ontario K1 P 5J6

Telephone: 613-235-1892

Fax: 613-230-8824