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ETH-151P-01 Equal Opportunity Complaint, Investigation, and Resolution Procedure: Policy Handbook

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ETH-151P-01 Equal Opportunity Complaint, Investigation, and Resolution Procedure: Policy Handbook PROCEDURE – ETH-151P-01 EQUAL OPPORTUNITY COMPLAINT INVESTIGATION AND RESOLUTION Authorized by the following policies: ETH-151 Equal Opportunity ETH-152 Reasonable Accommodations for Qualified Applicants and Employees with Disabilities ETH-154 Sexual Harassment and Sexual Misconduct CONTENTS ADMINISTRATIVE INFORMATION Applicability of Procedure Responsible Office: Office of Diversity & Inclusion and Equal Opportunity Steps of Procedure Executive Sponsor: Vice President for Community and Corporate Relations References Effective Date: April 7, 2015 Definitions Last Reviewed: March 24, 2015 Contacts/For Further Information Next Scheduled Review: March 24, 2020 Contact: [email protected] APPLICABILITY OF PROCEDURE The purpose of this procedure is to set forth a timely and equitable process for resolving complaints alleging discrimination, harassment, retaliation, or sexual misconduct in violation of UT Southwestern policies ETH-151 Equal Opportunity, ETH-152 Reasonable Accommodations for Qualified Applicants and Employees with Disabilities, and/or ETH-154 Sexual Harassment and Sexual Misconduct. This procedure applies to complaints brought by full-time, part-time, and temporary employees; individuals holding a faculty appointment; residents; applicants for employment; applicants for any UT Southwestern training program; and any individual participating in UT Southwestern services, programs, or activities, including but not limited to patients, visitors, volunteers, contractors, and vendors. This procedure does not apply to complaints brought by students, residents, or applicants for any UT Southwestern school or training program alleging violation of EDU-116 Sex Discrimination - Sexual Misconduct, Harassment, and Violence; such complaints will be handled in accordance with EDU-116P-01 Sex Discrimination Complaint and Resolution Procedures. This procedure also does not apply to complaints brought by students or applicants for any UT Southwestern school alleging discrimination, harassment, or retaliation on the basis of a protected status other than sex. Students or applicants for any UT Southwestern school with complaints about discrimination (other than sex discrimination) should consult the applicable UT Southwestern catalog for school-specific complaint and resolution procedures. STEPS OF PROCEDURE Page 1 of 5 ETH-151P-01 Equal Opportunity Complaint Investigation and Resolution Procedure © 2016 Handbook of Institutional Policies and Operating Procedures PRINTED POLICIES MAY HAVE BEEN UPDATED – SEE CURRENT POLICIES AT: utsouthwesternpolicytech.com Submitting a Complaint 1. An individual who believes that he or she has not been treated in compliance with ETH-151 Equal Opportunity, ETH-152 Reasonable Accommodations for Qualified Applicants and Employees with Disabilities, or ETH-154 Sexual Harassment or Sexual Misconduct should submit a written complaint to the Office of Diversity & Inclusion and Equal Opportunity, Division of Equal Opportunity, as soon as possible after the conduct giving rise to the complaint, but no later than 90 calendar days after the last suspected act of discrimination, harassment, retaliation, or sexual misconduct. 2. Written complaints submitted to the Division of Equal Opportunity should set out in detail the nature of the complaint and should include the following: a. the complainant's name, signature, and contact information; b. a detailed description of the conduct or event that is the basis of the complaint; c. the date(s) and location(s) of the conduct or event; d. the name(s) of the person(s) directly responsible for the conduct or event; e. the names of all witnesses to the conduct or event; and f. any documents, communications, emails, text messages, or other information the complainant believes may be relevant. 3. Complainants are strongly encouraged to submit a written complaint and to include all of the information set forth in paragraph 2. If a complaint is not in writing, the Division of Equal Opportunity will prepare a written statement summarizing the basis of the complaint and will provide it to the complainant for signature. If a complainant does not sign the written statement or otherwise submit sufficient information in writing to allow the complaint to proceed, the Division of Equal Opportunity will deem the complaint withdrawn. 4. Anonymous communications (other than complaints to the Compliance Hotline); courtesy copies of correspondence or complaints submitted to an external agency or third-party; inquiries that seek advice or information only; or pre-complaint consultations are not considered complaints and will not be investigated in accordance with this procedure. 5. Employees must use this procedure to submit a complaint alleging violation of ETH-151 Equal Opportunity, ETH-152 Reasonable Accommodations for Qualified Applicants and Employees with Disabilities, and/or ETH-154 Sexual Harassment or Sexual Misconduct. Employee complaints regarding discrimination, harassment, retaliation, or sexual misconduct are not properly raised or considered in any appeal of disciplinary action (see EMP-351 Discipline and Discharge) or any grievance (see EMP-401 Grievances). However, employees may continue to appeal a disciplinary action and/or pursue a grievance on non-equal opportunity grounds (see EMP-351P-02 Appealing Disciplinary Actions and EMP-401-P-01 Procedure for Bringing a Grievance). 6. Any person who knowingly and intentionally files a false complaint or provides false information in the course of an investigation under this procedure will be subject to disciplinary action, up to and including dismissal or non-renewal of appointment. Investigative Process 1. An investigation will be initiated by the Division of Equal Opportunity if the complaint is complete and timely, falls within the scope of this procedure, and articulates sufficient facts that, if determined to be true, would support a finding that UT Southwestern policy was violated. Page 2 of 5 ETH-151P-01 Equal Opportunity Complaint Investigation and Resolution Procedure © 2016 Handbook of Institutional Policies and Operating Procedures PRINTED POLICIES MAY HAVE BEEN UPDATED – SEE CURRENT POLICIES AT: utsouthwesternpolicytech.com 2. The Division of Equal Opportunity may determine that a complaint will not be investigated when: a. it is submitted more than 90 calendar days after the last alleged act of discrimination, harassment, retaliation, or sexual misconduct; b. the complainant withdraws the complaint; c. appropriate remedial action has already been taken, or has been offered and rejected; d. another internal complaint resolution process is more appropriate; e. another internal complaint resolution process is pending or has already been completed; f. the substance of the complaint is the subject of pending litigation or other external resolution process, such as before the Equal Employment Opportunity Commission or the Texas Workforce Commission; or g. the complaint is based on allegations that, even if determined to be true, would not support a finding that discrimination, harassment, retaliation, or sexual misconduct occurred. 3. Within 14 business days of receipt of the complaint, the Division of Equal Opportunity will notify the complainant in writing that the complaint has been received and whether it will be investigated. If the complaint will not be investigated, the notice will provide the reason. If the Division of Equal Opportunity determines that a complaint will not be investigated, the complainant may appeal that decision to the Vice President for Community and Corporate Relations in accordance with the “Appeals” section, below. 4. The Division of Equal Opportunity will appoint an appropriate investigator to review the complaint. The investigator will interview the complainant, the respondent, and any other persons that he or she believes may have pertinent information. The complainant and the respondent may suggest witnesses for the investigator to interview, but the selection of persons to interview is solely within the discretion of the investigator. Neither the complainant nor the respondent may participate in interviews. The investigator will also gather and examine relevant documents; the complainant and the respondent will have an equal chance to present any documents or other information they believe to be relevant to the investigation. Findings, Reports, and Recommendations 1. Investigative findings will be based on the totality of the evidence. The investigator may also consider the context of the conduct; the conduct’s severity and frequency; and whether the conduct was physically threatening, humiliating, or simply offensive in nature to a reasonable person. 2. The investigator will prepare a final report that summarizes the investigation conducted, the facts presented, and the investigator’s findings and recommendations and will submit the report to the Director of Equal Opportunity. 3. The Director of Equal Opportunity will submit a written decision to the complainant as soon as practicable but no later than 60 calendar days after receipt of the written complaint or written verification of an oral complaint. If the investigator anticipates that an investigation will take longer than 60 calendar days, the investigator must provide a written explanation for the delay and an estimated completion date to the complainant, the respondent, and the Vice President for Community and Corporate Relations. Appeals If dissatisfied with the decision of the Division of Equal Opportunity,
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