MOSCOW TRANSPORT FACT SHEET March 2 – June 25, 2020
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MOSCOW TRANSPORT FACT SHEET March 2 – June 25, 2020 What does Moscow Transport do to fight COVID-19? 1 Transport against the virus The stages of the COVID-19 spread 01 March 1, 2020 The first case is registered in Moscow 02 March 28, 2020 The Presidential Decree introduced a non-working period. The Moscow Transport continues its full-scale 03 operation and sticks to a working-day schedule April 15, 2020 A digital permit system was introduced in Moscow to reduce the spread of the disease A citizen must get a digital permit to use any mode of private or public transport, and no permit is required for 04 walking. A digital permit can be issued online, in SMS or by contacting the dedicated hotline. April 22, 2020 The automated permit control system was introduced It helps to prevent the social distancing rules’ violation and limit the human factor 05 at the control zones. May 12, 2020 All manufacturing companies are allowed to re-start working subject to all safety measures 06 May 25, 2020 Moscow entered the 1st phase of 07 easing lockdown restrictions June 1, 2020 Moscow enters the 2nd phase of easing lockdown restrictions 08 June 9, 2020 The start of phasing out the restrictions On May 15, 2020, in the context of a pandemic and online, the Moscow Metro 2 celebrated its 85th anniversary. What measures have been taken to prevent the spread of COVID-19? The automated digital permit control system (The system’s operation was cancelled on June 9, 2020) On April 15, 2020 a digital permit system was introduced in Moscow to reduce the spread of the disease Selective control of digital permits is introduced – more than 250 inspectors check the digital permits and control the violators using the most modern equipment On April 22, 2020 the automated permit control system was introduced Travelling by public transport is possible only with Troika and Strelka smart cards or social transport cards, operating in Moscow and the Moscow region The sale of single paper tickets and the bank cards’ usage at turnstiles are temporarily canceled In case of travelling by a private car, its plate number is to be attached to a digital permit The automatic violating cars’ detection system has been launched in Moscow The automatic system to detect in real time those cars, which circulate without permits, and to report it to the nearest traffic police posts The technology was developed by the Moscow Traffic Control Center under the Government of Moscow and operates on the basis of more than 2500 photo and video cameras The cameras scan the car stream, define license plates, check the data against the database of license plates associated with digital passes. All this happens automatically and in real time. If an intruder is found, car data is transmitted to the nearest traffic police posts The Moscow Assistant mobile app entered the Top-12 of the best innovative solutions in the world for fighting against COVID-19 The Moscow Assistant app is listed in the world map, where commercial and state structures that are contributing to the fight against coronavirus. The application received the 12th place out of 704 in the world and the 3rd out of 14 in Moscow. Using the Moscow Assistant app, taxi drivers, employees of the Transport Complex and law enforcement agencies can check for a valid digital pass. Ordinary citizens can also use the Moscow Assistant app to check digital passes before leaving home. 3 Every day we disinfect 413 000 twice a day sq.m of metro platforms 6 000 metro cars 7 300 e-buses, buses, trams and trolleybuses 5 162 suburban trains’ cars 4 The phasing-out On June 9, 2020 the digital permits and travel restrictions were canceled in Moscow The Moscow Transport continues to intensively disinfect its infrastructure and rolling stock Mask and gloves are still a must! Stage 01 June 9, 2020 Stage The operation is resumed: Car-sharing and ride-hailing services Hairdressers and beauty salons 02 Veterinary clinics Theaters, concert halls and circuses June 16, 2020 (only for staff) Public organizations The operation is resumed: Dental clinics Sports events Stage (up to 10% of stadium capacity) Open-air areas at stationary catering establishments 03 Museums Exhibition halls and zoos June 23, 2020 The operation is resumed: River-transport companies Kindergartens and nursery schools Libraries Social care institutions WE ARE HERE Playgrounds and sports grounds Football pitches Fitness clubs Restaurants &cafes Since the discovery of the The disinfection mode was Safety measure’ compliance is ensured enhanced for passengers and employees 5first case of COVID-19 in Moscow: The briefing for employees is conducted regularly Urban transport disinfection. Facts and figures 6 General safety measures — disinfection and cleaning The Moscow Metro, the Moscow Central Circle, the Moscow Central Diameters Daily cleaning of all stations and underpasses Wet cleaning of metro cars with special attention paid to handrails, buttons and seats Cold fog and hot air are used for train disinfection All metro tunnels are washed with a special machine using a disinfecting agent Frequent disinfection of escalators, turnstiles, entrance door handles, cash zones and ticket machines The stations are equipped with hand sanitizers PPE are available at vending machines and cash zones Platform stickers indicate less crowded metro cars All stations’ doors are fixed open to minimize passenger contact with surfaces All passenger zone and ventilation shafts are disinfected with hot air 7 In figures: square meters are thousand seats daily cleaned and are daily disinfected 900 000 disinfected in the > 250 Moscow Metro people daily hours handrails, disinfect Every turnstiles, entrance > 4 000 the Moscow 1,5-2 door handles and cash Metro zones are disinfected times more ticket machines are often air filters washed every hour 2 in trains > 1 600 are changed more air tons of disinfecting exchange agent are used every 30% > 90 day in the Moscow Metro tunnels quartz disinfection in 100% trains 8 Surface transport All drivers measure temperature and undergo check-ups All modes of surface transport are disinfected every day Drivers’ cabs, handrails, glass and seats are sanitized Stop pavilions are disinfected every day Drivers don’t sell tickets — сontactless payment is in effect The front area is protected by a signal tape to protect drivers In figures: buses, trolleybuses, electric buses and trams are disinfected after shifts every > 8 000 day and cleaned at terminal stations of surfaces are treated with special disinfectants, including the driver’s cab, 100% handrails, glass and seats 9 Taxi Drivers are equipped with PPE and sanitizers and are checked for safety rules’ compliance Cleaning frequency increased by 1.5 times Cars must be aired more often Panels, steering wheels, door handles are disinfected regularly Car sharing On April 13, 2020 car-sharing services were temporarily closed to stick to the safety standard On May 25, 2020 the service restarted its operation, but temporarily a car was available for usage for not less than 5 days and was disinfected after every driver; On June 9, all restrictions on car sharing have been lifted, cars are disinfected regularly 10 What measures does the Moscow Transport take to protect against COVID-19? Moscow Transport for employees 100 000 employees of the Moscow Transport were instructed following the decisions of the Mayor, the Government of Moscow, as well as the Federal Service for Supervision of Consumer Rights Protection and Human Well-Being All working areas are regularly disinfected PPE stock is regularly replenished All employees receive masks, gloves, sanitizers and special PPE if required All employees, who work with passengers, daily undergo medical check-up All employees working in passenger zones measure temperature before entering the shifts All Service Centers’ employees measure the temperature daily and are provided with PPE – all the centers were temporarily closed at the pandemic peak Moscow Transport for business Rental payments at the Moscow Metro infrastructure are canceled until July 1, 2020 Taxi aggregators are recommended to lower the commission for drivers The Moscow Government assumes up to 6% per annum for loans received before April 15, 2020, and 8% per annum for loans received from April 15, 2020 – it also applies to taxi Preferential prices for parking are applied for car-sharing companies for the lockdown period The support program for the acquisition of new taxi cars and car sharing will become more affordable and subsidies will be issued 2 times faster 11 Moscow Transport for passengers The discounted fare was cancelled for schoolchildren, students, passengers over 65 years of age, people with chronic diseases All passengers can extend their tickets’ validity Since April 13, 2020 doctors and employees of all medical institutions, who are struggling with coronavirus, can use city parking lots for free Since May 3, 2020 free parking is available to all volunteers, who help elder citizens Passengers are recommended to use contactless payment options for public transport and parking The Troika card can now be purchased at banks, local grocery stores and online shops or delivered by Yandex.Taxi free of charge Online guided tours and social-media broadcasts are launched for passengers’ entertainment On June 9, 2020 the digital permits were canceled The operation of all previously available payment methods is resumed Since June 12, 2020 all passengers, The refund is available at the Moscow who have not used public transport Metro ticket offices, ticket machines, during the lockdown, can apply for the Mosgortrans kiosks and in the refund. A ticket is considered for a Moscow Metro mobile app refund if there were not more than 22 trips made with this ticket between March 30 – June 8, 2020.