Delisle Can't Change a Child's Past
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Delisle can’t change a child’s past... Sylvia R. Age 13 DELISLE YOUTH SERVICES ANNUAL REPORT 2013/2014 We are Delisle Youth Services, an organization We strive to help youth and their families … but we can of dedicated professionals who are passionate get back on track and to develop resiliency about providing treatment, support and through a range of programs that include encouragement for children, youth and counselling, a group home, a day treatment help change their families who may be experiencing program, in-school programs, queer and any number of challenges. These include trans youth programs, an art gallery, a their future. anxiety, depression, school, social adjustment, youth drop-in centre and residential case peer relationships, behaviour, and psychiatric management for children and youth with and emotional diagnoses. complex special needs. All of our programs provide opportunities for youth and families We serve some of the most complex, to tell us what they need and to help shape By delivering service medically fragile, and high-risk youth living the work we do together. , Delisle in our community. Those who turn to Delisle excellence for help are faced with mental health problems The challenges are complex, however, encourages and supports that may be compounded by issues like the goal is clear: to help youth move abuse, risk of homelessness, poverty, forward and grow into confident, substance use issues, thoughts of suicide, productive adults. our youth to reach their or questions about their sexual identity. fullest potential. Our Mission Working in partnership with our communities, Delisle Youth Services (DYS) provides comprehensive, individualized services for children, youth and their families, helping them to live, learn and grow. Our Vision Delisle Youth Services is recognized as the leader in innovative programs serving our community of children and youth. CONTENTS DELISLE DELIVERS LEADERSHIP Message from the Executive ......................................................4 Accreditation ......................................................................................5 DELISLE DELIVERS SERVICE EXCELLENCE Day Treatment Program ................................................................6 Counselling Program....................................................................... 7 In-School Program ...........................................................................8 C.A.R.S. ....................................................................................................9 RPAC ........................................................................................................9 Residential Program .....................................................................10 Special Needs Team ....................................................................... 11 The Studio .......................................................................................... 12 Delisle Youth Gallery ..................................................................... 13 SESSIONS ............................................................................................ 13 Delisle Rocks! ................................................................................... 14 Stepping Forward, Speaking Out Award ............................15 DELISLE DELIVERS INSPIRATION Young Philanthropists ..................................................................16 Giving Back ........................................................................................18 DELISLE DELIVERS RESULTS Financial Summary ........................................................................19 Donors, Sponsors & Motivators .............................................20 “ Delisle taught me life skills that I needed to move my life forward” Sylvia R. Age 21 Annual Report 2013/2014 4 « L’excellence du service Service As a leader in children’s mental health issues, we are driven to remove the stigma associated with it. We want to take mental est au cœur de tout ce excellence illness, which impacts 1 in 5 people, out of the closet because it can be incredibly complex and challenging to deal with and que nous entreprenons. » understand. We are a strong advocate of the anti-stigma is at the heart campaign and helping move our mental health system forward, – Marg Campbell, Directrice exécutive et because the more people know, the more we can help make Rich Appiah, Président, Conseil d’administration a difference. We also believe in engaging youth in this process of all we do. and empowering them to break down barriers. Together, if we En tant que leader en termes de problèmes de santé mentale chez can help children and youth find themselves early on in life, then les enfants, nous visons à éliminer le stigmate qui y est associé. the better able they are to go on to be confident, contributing Nous voulons prendre la malade mentale, qui affecte 1 personne sur – Marg Campbell, 5, et la sortir du placard car cela peut être très complexe et difficile people in their later years. Executive Director & d’y faire face. Nous encourageons fortement la campagne contre la stigmatisation et aidons notre système de santé mentale à aller de Rich Appiah, President, That is why service excellence is at the heart of everything l’avant, car plus les gens seront informés, plus ils pourront aider à we do and why for the last five years, our entire organization faire une différence. Nous croyons également qu’il faut impliquer les Board of Directors has been deeply involved in preparing for accreditation by the jeunes dans ce processus et les encourager à renverser les barrières. Canadian Centre for Accreditation in June 2014. Accreditation Ensemble, si nous pouvons aider les enfants et les jeunes à se is all about ensuring we are able to provide a consistency of découvrir à eux-mêmes plus tôt dans la vie, ils seront plus aptes à devenir des gens sûrs d’eux qui contribueront à la société. excellence in delivering treatment, support and encouragement for youth in order to empower and allow them to move forward C’est pourquoi l’excellence du service est au cœur de tout ce que nous with their lives with confidence. entreprenons et pourquoi depuis cinq ans notre organisme au complet a été impliqué de tout cœur à se préparer pour l’agrément par le Centre We have enjoyed no greater reward than learning from and canadien de l’agrément en juin 2014. L’agrément veille à ce que nous supporting children, youth and their families through Delisle. The puissions fournir cohérence et excellence en termes de traitements, agency provides stability, support, guidance, and role-modelling soutien et encouragement pour les jeunes afin de renforcer leur autonomie et leur permettre d’aller de l’avant avec confiance. to young people and their families when they need a helping hand. Children and youth carry an inherent worth and they are Notre plus belle récompense est de soutenir et de tirer leçon des the future of our community. Supporting them and their loved enfants, des adolescents et de leurs familles par l’entremise de Delisle. ones through Delisle is an investment in our own longevity. L’agence offre stabilité, soutien, orientation, et des modèles positifs Achieving accreditation will help us to be even better at helping aux jeunes et leurs familles lorsqu’ils ont besoin d’aide. Les enfants et those most in need. adolescents possèdent une valeur inhérente et sont le futur de notre communauté. Les soutenir à travers Delisle est un investissement dans notre propre longévité. Atteindre l’agrément améliorera notre It is critical that we are able to support innovative programs at capacité à offrir de l’aide à ceux qui en ont le plus besoin. home, at school and in the community for the children, youth and their families who are dealing with mental health issues. With Il est essentiel pour nous d’être capables de soutenir des programmes the continued support of donors, volunteers and sponsors, novateurs à la maison, à l’école et dans la communauté pour les together we can continue delivering the highest level of service enfants, les adolescents et les familles qui font face aux problèmes excellence for those most in need in our community. de santé mentale. Avec le soutien continu de donateurs, bénévoles et commanditaires, nous pouvons continuer à livrer le plus haut niveau d’excellence de service pour ceux qui en ont le plus besoin dans notre communauté. The entire organization has been deeply involved in preparing Delisle for accreditation by Accreditation is helping us the Canadian Centre for Accreditation. This significant, multi-year long initiative has truly achieve service excellence highlighted the value of our staff and volunteers to the on-going success of Delisle. “ Achieving accreditation “ Delisle is well “ Accreditation will “ Our delivery “ Demonstrating “ The importance “ Delisle is is one more way we positioned as it help us be even of services our commitment of teamwork to ahead of continue to excel.” prepares itself for better assisting is supported to service get things done.” the curve.” the next 40 years.” those most in need.” with science.” excellence.” Marie Nichols Alexandra Brown Rich Appiah Filomena D’Andrea Dale Callender Kajal Dulabh Tone Careless Past President, Past President, President, Board of Director of Clinical and In-School Counsellor STEPS UDSS Administrator, Volunteer 2007-2010 2010-2012 Directors, 2012 – 2014 Community Services CARS Program When I started with We undertook the The outcomes The value of accreditation In today’s