5G NOW Market Trial Terms and Conditions
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5G NOW Market Trial Terms and Conditions The three-month trial will extend free 5G connectivity and an additional 10GB of local data to 20,000 early adopters for three months. This includes 10,000 existing Singtel Combo and XO customers with compatible 5G handset who will be progressively provisioned with 3 free months of seamless 5G connectivity and additional 10GB of local data. The next 10,000 eligible customers who sign up/recontract on Singtel Combo and XO plans; and purchase compatible handset will also get to trial 3 free months of 5G connectivity and additional 10GB of local data. Subsequently, customers who are keen on 5G can also enjoy our 5G NOW market trial by adding on Singtel 5G NOW 10GB Add-on at a promotional price of S$10 per month1 (12-month term) when they sign up/recontract on Singtel Combo and XO mobile plans with compatible 5G handsets. Customers who sign up/recontract on Singtel Combo and XO mobile plans with 5G handsets that are not yet software ready2 can also add on Singtel 5G NOW 10GB Add-on at a promotional price of S$10 per month (12-month term) before 9 January 2021. 5G access will be turned on once these devices rollout software updates to be compatible with our 5G network. From 9 January 2021, customers who sign up/recontract on Combo or XO with 5G mobile plans on a 5G handset will be able to enjoy an additional 10GB of data (12-month term) and free 5G NOW market trial access at $15/month. The additional 10GB can be used on both Singtel’s 4G and 5G networks. Singtel 5G NOW Market Trial will end on 28 February 2021. Handsets: Compatible 5G handsets on Singtel 5G include Huawei P40 Pro 5G, Huawei P40 Pro+ 5G, Samsung Galaxy S20 Ultra 5G, Vivo X50 Pro 5G, Samsung Galaxy Note20 5G, Samsung Galaxy Note20 Ultra 5G, Samsung Galaxy Z Fold2 5G, Samsung Galaxy Tab S7+ 5G, Samsung Galaxy S20 FE 5G, iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max. The list of handsets will be expanded as more 5G devices are made available in Singapore. Discontinuation of 5G service: 5G NOW Market Trial will cease upon temporary suspension of service, transfer of ownership, service relocation or termination (including by conversion to any other plan). Exclusions: Non eligible plans such as SIM Only, Multi-sim, IPP and MobileShare users are currently unable to enjoy our Singtel 5G NOW Market Trial. For more information, please refer to https://www.singtel.com/5G 1 Usual price $15 2 5G handsets that are not yet software ready include Huawei P40 5G, Huawei Nova 7 SE 5G, Xiaomi Poco F2 Pro 5G, OPPO Find X2 Pro 5G Singapore Telecommunications Limited Company registration number: 199201624D 31 Exeter Road, Comcentre Singapore 239732 Tel: +65 6838 3388 Fax: +65 6732 8428 www.singtel.com Product Terms and Conditions Before 30th September 2020 (Fully Redeemed) 5G Mobile Data 0GB (Free 3 months trial): Offer is applicable to the first 20,000 customers on Combo and XO plans upon signing a 2-year Device Agreement with compatible 5G handsets. The offer is valid for 3 months from the date of sign up. After 3 months, this offer will be automatically dropped. Free 10GB Mobile Local Data Usage: Offer is applicable to the first 20,000 customers on Combo and XO plans upon signing a 2-year Device Agreement with compatible 5G handsets. The offer is valid for 3 months from the date of sign up. After 3 months, this offer will be automatically dropped. ----------------------------------------------------------------------------------------------------------------------------- ----------------------- 5G Mobile Data 10GB (Free 3 months trial): Offer is applicable to customers on Combo and XO plans upon signing a 2-year Device Agreement with Samsung Galaxy Note 20 5G / Samsung Galaxy Note 20 Ultra 5G / Samsung Galaxy Z Fold2 5G before 18 September 2020. The offer is valid for 3 months from 30 September 2020. After 3 months, this offer will be auto dropped. ----------------------------------------------------------------------------------------------------------------------------- ----------------------- 30th September 2020 – 16th October 2020 5G NOW Local Data 10GB at $15/mth (No contract): Offer is applicable to customers on Combo and XO plans upon signing a 2-year Device Agreement with compatible 5G handsets. This is a no contract subscription. In the event that customer terminates 5G NOW Local Data 10GB at $15/mth (No contract) within the minimum subscription period, customer must pay an early termination charge of the monthly recurring charge for 5G NOW Local Data 10GB at usual price multiplied by the number of months remaining in the minimum subscription period. Each mobile plan is eligible for one (1) 5G NOW Local Data 10GB add-on only. Charges of $10.70 per GB for Combo plans and $18/18GB for XO plans apply on excess data usage, with a cap of $188/mth. 5G NOW Local Data 10GB at $15/mth (12-month term): Offer is applicable to customers on Combo and XO plans upon signing a 2-year Device Agreement with compatible 5G handsets. This is a 12-month term subscription. Eligible customers will also receive 33% discount for 12 months. In the event that customer terminates 5G NOW Local Data 10GB at $15/mth (12-month term) within the minimum subscription period, customer must pay an early termination charge of the monthly recurring charge for 5G NOW Local Data 10GB at usual price multiplied by the number of months remaining in the minimum subscription period. Each mobile plan is eligible for one (1) 5G NOW Local Data 10GB add-on only. Charges of $10.70 per GB for Combo plans and $18/18GB for XO plans apply on excess data usage, with a cap of $188/mth. 17th October 2020 – 8th January 2021 5G NOW Local Data 10GB at $15/mth (12-month term): Offer is applicable to customers on Combo and XO plans upon signing a 2-year Device Agreement with compatible 5G handsets. This is a 12-month term subscription. Eligible customers will also receive 33% discount for 24 months. In the event that customer terminates 5G NOW Local Data 10GB at $15/mth (12-month term) within the minimum subscription period, customer must pay an early termination charge of the monthly recurring charge for 5G NOW Local Data 10GB at usual price multiplied by the number of months remaining in the minimum subscription period. Each mobile plan is eligible for one (1) 5G NOW Local Data 10GB add-on only. Charges of $10.70 per GB for Combo plans and $18/18GB for XO plans apply on excess data usage, with a cap of $188/mth. Singapore Telecommunications Limited Company registration number: 199201624D 31 Exeter Road, Comcentre Singapore 239732 Tel: +65 6838 3388 Fax: +65 6732 8428 www.singtel.com 9th January 2021 Onwards 5G NOW Local Data 10GB at $15/mth (12-month term): Offer is applicable to customers on Combo and XO plans upon signing a 2-year Device Agreement with compatible 5G handsets. This is a 12-month term subscription. In the event that customer terminates 5G NOW Local Data 10GB at $15/mth (12-month term) within the minimum subscription period, customer must pay an early termination charge of the monthly recurring charge for 5G NOW Local Data 10GB at usual price multiplied by the number of months remaining in the minimum subscription period. Each mobile plan is eligible for one (1) 5G NOW Local Data 10GB add-on only. Charges of $10.70 per GB for Combo plans and $18/18GB for XO plans apply on excess data usage, with a cap of $188/mth. 6th January 2020 Singapore Telecommunications Limited Company registration number: 199201624D 31 Exeter Road, Comcentre Singapore 239732 Tel: +65 6838 3388 Fax: +65 6732 8428 www.singtel.com .