19/20 ANNUAL REPORT
CANADIAN MENTAL HEALTH ASSOCIATION MUSKOKA — PARRY SOUND RECOVERING AND THRIVING TABLE OF CONTENTS
CANADIAN MENTAL HEALTH ASSOCIATION MUSKOKA — PARRY SOUND
ANNUAL REPORT 2019/2020
President’s Report ...... 3
Executive Director's Report...... 4
Mission, Vision and Values ...... 5
Board, Advisory Committees and Councils...... 6
Promoting Mental Health and Public Awareness ...... 7
Top Shelf for Mental Health ...... 9
Program and Services ...... 10
Human Resources Report ...... 12
Specialized Services and Programs...... 13
Supporting our Community ...... 16
Operational Report...... 17
Financial Report...... 19
Contact Information...... 20
THIS IS A SAFE PLACE WITH OTHER PEOPLE WHO UNDERSTAND. GOOD JOB!"
Front cover photo credited to iSparks Solutions. PRESIDENT’S REPORT
PRESIDENT’S REPORT FOR 2019/2020
The impacts of COVID-19 eclipsed even the opioid crisis Data shows Ontarians are staying away from emergency and most other agenda items this past year . Amid the rooms and seeking fewer mental health supports during pandemic, our services have remained accessible by COVID-19 . We anticipate the ongoing management of phone, with some limited in-person appointments . Our lives this crisis will see a resurgence of need after the apparent have changed dramatically . We know isolation affects us crisis abates, and we’ll be ready . We look forward to the all . Food banks have a hard time providing food . Seniors opening of our new Huntsville office . We continue to adapt and vulnerable communities are at risk . And the health to ongoing health system transformation . We continue care system has been put to the test . The crisis is hitting to partner with other local health care providers as we everyone, and community-based organizations like ours are advocate for a Ontario Health Team that will service our at the forefront, responding to the most urgent calls . entire community . Our board continues to advocate for, endorse and support quality service and planning for the This year, we continued the important work of revising our mental health needs of Muskoka-Parry Sound, our eight board policies to a current model of governance . Part of Indigenous communities and disadvantaged groups . this work is to make us more aligned with the needs and growth of our community . We plan to continue to upgrade As I review the accomplishments of the past year, I’m and expand our services, connect with local initiatives reminded it’s an honour to work with such an outstanding and support community fundraising efforts . We continue agency and dedicated volunteers . We have the privilege to provide increased services thanks to local volunteers, and responsibility of governance in an agency that makes participants and benefactors who have stepped up . differences in the daily lives of residents of Muskoka-Parry Sound . We’re all affected by this COVID-19 situation which We congratulate new board member Kyla Holmes and is why we must come together to help fight against this say goodbyes to our dear friends Larry Brassard and virus and aid those who have felt its impacts . Our frontline Shaun Kruger, who contributed with excellence over the workers and volunteers are heroes . past four years . Sadly, we’ll also say goodbye to our beloved Sandra McLennan who has been the board’s Thank you, and keep safe everyone . administrative support contact since its inception .
Marta Mirecki RNEC, CPMHNc Board President
Canadian Mental Health Association, Muskoka – Parry Sound | Annual Report 2019/2020...... 3 EXECUTIVE DIRECTOR’S REPORT
EXECUTIVE DIRECTOR’S REPORT FOR 2019/2020
Canadian Mental Health Association, Muskoka-Parry B’saanibamaadsiwin continues to provide mental health Sound (CMHAMPS) has much to celebrate . In the five and addictions services to our first nation’s communities years since becoming a branch of CMHA, we have in Parry Sound and Muskoka . We have expanded and become part of an important and influential group of increased our resources with dedicated addiction agencies that improves the lives of individuals with mental services and crisis staffing . Across the agency, 80 per health and addiction challenges . Through combined cent of staff completed training in Indigenous Cultural provincial advocacy efforts, we have been successful Safety and we have introduced Ally-Ship training to the in several initiatives . Locally, we have demonstrated leadership team and some frontline staff . leadership, improved access to services and increased public awareness . Our strategic plan is helping us to Thank you to our volunteers who help clients with focus on service priorities this year and into the future . transportation, support in the community, attend social and vocational activities, and improve our clients’ quality One of our most important successes was to create a of life . CMHAMPS volunteers almost outnumber staff! welcoming and accessible place in Huntsville . We are Thank you to the board and our two advisory committees very close to moving into our new office on 8 Crescent for their support . We are very blessed to have such Road which is fully accessible with additional space fantastic people associated with this organization . for new programs and staff . As we near completion, our focus is turning to the community of Gravenhurst In closing, we find ourselves amid a global pandemic where we plan to build on existing community interest by that has greatly impacted our agency, services and improving availability of services . staff . We have quickly shifted our work to be mostly virtual and moved staff to working from home . We have Our Resource Development program has surpassed its successfully implemented our emergency plan to protect goal of $150,000 . Through golf tournaments, cycling the health and safety of staff and clients . Looking tour and other fundraising events, we have educated forward, we are planning to safely re-engage clients thousands of people about mental health and addictions in face-to-face services with an eye to the impact of issues . A heart-felt thank you goes to everyone social isolation . With the anticipated increased demand who volunteered time, donated items, sponsored or for these services, we will continue to advocate for participated in events . It speaks to the strength and resources to meet these demands . resilience of our communities to see so many people want to care for those who suffer . This success, we continue to provide the Walk-in clinic in Parry Sound, many training and education opportunities and increased peer support through our partnership with our local hospital . Diane Brown-Demarco Executive Director MISSION, VISION & VALUES
VISION
Empowering individuals, families and communities to thrive through hope, recovery, wellness and healthy lifestyles .
MISSION
Canadian Mental Health Association, Muskoka-Parry Sound Branch is committed to hope and recovery through integrated mental health and addiction services . Using effective, innovative partnerships and practices, we provide the highest quality treatment, support, education and advocacy for the people of Muskoka-Parry Sound .
CORE VALUES
• Self-Determination and Empowerment • Social Justice • Collaboration • Diversity and Inclusion • Excellence, Quality and Innovation • Accountability
TEAM VALUES
• Trust • Respect • Communication • Teamwork
Photo credit to iSparks Solutions.
Canadian Mental Health Association, Muskoka – Parry Sound | Annual Report 2019/2020...... 5 BOARD, ADVISORY COMMITTEES & COUNCILS
CMHA-MPS BOARD OF DIRECTORS
Tish Bonney Kyla Holmes Marta Mirecki
Larry Brassard Shaun Kruger Michael Walters
George Eldridge Patricia MacPherson Linda Woodard
Krista Holmes Delores McKay
ABORIGINAL PROGRAM ADVISORY COMMITTEE
Gwen Dokis Karen Pegahmagabow Lisa Giroux Dokis First Nation Parry Sound Friendship Centre Shawanaga First Nation
Janice Smith Doris Potts-Zyganiuk Deborah Pegahmagabow Magnetawan First Nation Parry Sound Friendship Centre Wasauksing First Nation
Sharon Noganosh Sherry Byrne Magnetawan First Nation Wahta Territory
Myrna Burnside Josh Pawis Moose Deer Point First Nation Shawanaga First Nation
COUNCIL OF CONSUMER SURVIVOR AND FAMILY INITIATIVES PROGRAM ADVISORY COMMITTEE
Ivan Kottner Carol Marshall Charlie McKinnon
Neil Steenson Pauline Plested Andrew Fiori PROMOTING MENTAL HEALTH & PUBLIC AWARENESS
This year, CMHA MPS participated in nearly 30 different events that ranged from fundraisers, public awareness events and $86,000+ training sessions . Spin the Lakes, the annual Ridge Classic raised from various Golf Tournament, SafeTALK, ASIST, and CMHAMPS Fall Golf fundraising events Classic were just a few of the activities that took place to help raise public awareness and funds for the many mental health and addiction programs . Over $86,000 was raised and 7,300 7,305+ people participated . . Kudos to all of our volunteers and staff participants who helped make this happen!
SPIN THE LAKES CYCLING TOUR 2019
From the ride enthusiast to the first-time rider, our Spin the Lakes cyclists continue to enjoy riding through our beautiful Muskoka region raising much needed funds for CMHA Muskoka-Parry Sound . We successfully raised nearly $24,000 . If you haven’t been able to participate, be sure to save the date for our next tour, May 29, 2021!
It takes a village to have a successful event . We would like to acknowledge our generous sponsors: Algonquin Outfitters, Aquagraphics, Brendish Computer Centre, Drive Muskoka, Engel & Völkers, Hidden Valley Resort, RBC Management, SportLab and Woods Clothing Company .
$23,513 raised
RIDERS
425
DONORS 483
Canadian Mental Health Association, Muskoka – Parry Sound | Annual Report 2019/2020...... 7 PROMOTING MENTAL HEALTH & PUBLIC AWARENESS
RIDGE GOLF CLASSIC IN SUPPORT CMHA MCKENZIE BAUER FALL CLASSIC OF MENTAL WELLNESS GOLF TOURNAMENT
Another successful tournament was held this year, This event brings together family and friends, old and new, raising $31,000 to help support the Parry Sound Walk- to remember McKenzie . He was a dynamic person with a in Clinic . Thanks go to the golfers and our generous great capacity for love . Sadly, depression combined with funders for their support . an inability to reach out for help and support from those who loved him so much contributed to McKenzie tragically While there are too many supporters to mention, we taking his life on March 27, 2018 . would like to highlight our Gold Sponsors: To honour McKenzie, proceeds will go to CMHA MPS' peer Roland Walton & Family, The Co-Operators Parry Sound, support program to help individuals transition back to the Don Cloutier & Family, Bob & Drene Corrigan, Harry community after hospitalization . Reurink & Family, NHLPA and Scott Knowlton & Family . Thanks to our gold sponsors: Ruthann Brown/Crystal We would also like to recognize the planning committee Vienneau – Engel & Völkers, Bauer, Kim & Jane Bauer, (Mike Lynch, Anthony Pietramala, Dave Gibson, Gord Jason & Kimberly Bauer, Erborne Electric, MCR Insurance, Booth, Laila Roffey and Greg Christensen) for their Port Sanfield Dock Works Inc ., Marion Burgess, SMMH – generosity and dedication . ER Doctors, Johnston & Rushbrooke Realty (Drew Allen, J & D Rushbrooke), Casey Contracting .
$31,000 $30,385 raised raised
120 GOLFERS 120 GOLFERS
DONORS DONORS 207 243 TOP SHELF FOR MENTAL HEALTH
The Stevens family, in memory of Dr . Rob Stevens, partnered with the Parry Sound Shamrocks Hockey Club and CMHA Muskoka-Parry Sound during the month of January 2020 to raise awareness about mental health and reduce stigma surrounding mental illness .
Teams from all levels in the Shamrocks minor hockey program were encouraged to use green skate laces and green stick tape as a visual reminder to support mental health resilience .
Eighteen teams participated with more than 300 players using green skate laces and tape for mental health during 80 games .
On social media, the campaign reached more than 21,000 people with 4,662 engagements .
The campaign culminated in a free skate event on Bell Let’s Talk day with 180 community members and supporters participating .
80 games
300 players
ABSOLUTELY VITAL SERVICE FOR BRACEBRIDGE.”
(ABOVE) MORE THAN 300 PLAYERS PARTICIPATED Photo credit to iSparks Solutions. WITH GREEN LACES FOR MENTAL HEALTH
Canadian Mental Health Association, Muskoka – Parry Sound | Annual Report 2019/2020...... 9 PROGRAMS & SERVICES
INTAKE SERVICE
Intake services provides a single point of entry for all services of the agency . Follow-up occurs within 24 hours of receiving the referral . Screening is provided in a timely manner with a weekly review of all referrals . If our services are not appropriate to meet the needs of the referral, we will do our best to facilitate a follow-up with another agency .
CRISIS INTERVENTION SERVICE Concurrent Disorder Services are available for individuals experiencing a mental illness and an addiction issue . The Crisis Intervention service provides a 24/7 telephone support Concurrent Disorder Service provides support for people service . Any person interested a mental health or addiction experiencing both a mental illness with a co-occurring crisis may call between 8:30 am and 4:30 pm (see numbers addiction-related issue . Counselling is primarily delivered below) . If you are already a client please ask for your worker . within a group format including psycho-education, treatment If new to the agency, please ask for a crisis worker . and facilitated self-help groups . Individual counselling including assessment, treatment planning and case Bracebridge Tel: (705) 645-2262 or 1-800-245-5036 management are delivered on a case-by-case basis .
Huntsville Tel: (705) 789-8891 Gambling Services are available for people who are concerned about their own or someone else’s gambling . An Parry Sound Tel: (705) 746-4264 or 1-866-829-7049 assessment will be completed to ensure appropriate treatment interventions . Individual as well as group counselling is offered . Sundridge Tel: (705) 384-5392 or 1-866-829-7050 Opioid Program counselling and support is available Anyone experiencing a mental health or addiction crisis after to anyone who is concerned about their use of opioids . usual office hours should call 1-888-893-8333 . This service is This includes individuals who are prescribed Methadone provided by CMHA, Simcoe County Branch . or Suboxone . Individual counselling, referrals to other services and harm reduction supplies are available . Crisis intervention and consultation is provided to hospitals Counselling is also available for women who are from 8:30 am to 8 pm (weekdays) and 10 am to 6 pm pregnant and using substances or parents who are using (weekends/statutory holidays) . Contact information for the substances and have children 6 years and under . crisis worker is provided to the hospitals every morning .
ASSERTIVE COMMUNITY COUNSELLING SERVICES TREATMENT TEAM (ACTT)
Counselling Services provide assessment, individual ACTT is a multidisciplinary team that provides client-centred, counselling, treatment planning and group counselling for recovery-focused mental health treatment and community- mental health and addictions . Services may also include based rehabilitation . This is an intensive program for clients psychiatric consultation . whose mental illness has seriously interfered with their lives and requires long-term treatment to support independent Community consultation/liaison can be made available to living in the community . ACTT is available to individuals who other organizations on issues related to addictions and mental are 18 years or older and experiencing complex mental illness illness . This service also provides community education to challenges . Priority is given to people living with schizophrenia, increase awareness of addictions and mental health issues . schizoaffective disorder and other psychosis-related disorders . PROGRAMS & SERVICES
DIVERSION AND COURT SUPPORT SERVICES CASE MANAGEMENT SERVICES Diversion and Court Support Services are available to adults with mental health needs and/or developmental disabilities Case Management Services is available to who are in contact with the legal justice system . This people 16 years or older who are experiencing program helps divert people who have a mental illness or serious mental illness and/or addictions . developmental disabilities from entering the justice system, and/or provide mental health support within the legal justice Case management helps with: system . Services may include mental health assessment, court support and diversion plans when appropriate; • Daily living and meeting basic needs psychiatric consultation and diagnosis, crisis response/ (housing, financial) emergency services, facilitating access to safe beds, referrals and links to social, education and employments supports, • Brief and longer-term support and support for family members/support networks . • Life skills development
EARLY INTERVENTION • Developing coping strategies PSYCHOSIS PROGRAM • Employment/vocational and social activities Early Intervention Psychosis Program provides early identification, intervention and treatment for individuals • Navigating the mental health and addiction systems experiencing their first episode of psychosis to establish a system of support that will allow them to proceed with • Referrals to other community resources and their life goals and maximize opportunities for personal coordination of support development . It also provides service through community outreach and assertive attempts to engage individuals, and • Symptom and medication management includes the provision of family support and education . • Crisis prevention, intervention and management
YOUTH ADDICTION SERVICES • Health promotion and teaching with a focus on recovery and wellness Youth Addiction Services provides counselling to youth who are misusing substances . Counselling is offered with a Harm • Family counselling can be provided for those who Reduction approach, respecting the choices and promoting are supporting friends or family with mental health safer use and options that help minimize the risk of substance and/or addiction issues use . Support is also offered to youth who are impacted by someone else’s use . Common supports offered include • Dual Diagnosis (mental illness and developmental moderation, abstinence, alternative coping, self-exploration, disability) specialized services are also available advocacy and connection to community supports and resources . Service may include individual support, groups, outreach in schools and community . Case management support is also available for youth in Muskoka for anyone up to and including 25 years of age .
Canadian Mental Health Association, Muskoka – Parry Sound | Annual Report 2019/2020...... 11 PROGRAMS & SERVICES
SUPPORTIVE HOUSING At a walk-in counselling clinic session, our counsellors can discuss your concerns and help you develop a clear plan of The Supportive Housing Programs provide units with rent action to find ways to change your situation . Clinics are offered supplement to people who live with an addiction and/or a serious daily at various locations throughout the North Simcoe Muskoka mental illness that are homeless, at risk of becoming homeless or Local Health Integration Network (NSM LHIN) and are provided are marginally housed . Support by an addiction or mental health in collaboration with Catholic Family Services of Simcoe County . worker is provided for each person participating in the program . Walk-In Counselling Clinic for Muskoka is held at the Admission is for people who are 16 years of age or older, have Bracebridge office of CMHA-MPS on Wednesdays starting a history of a serious mental illness or addiction issue and are at 12 noon and accepting the last appointment at 6:30 pm . either homeless or at risk of becoming homeless . The person For more details, please visit www.nsmwalkincounselling. must also be willing to receive agency support . Units are ca/ or call 1-888-726-2503. available throughout Muskoka and Parry Sound Districts . Parry Sound Walk-In Clinic is located at our Parry Sound office at 60 James Street, 2nd Floor, Parry Sound . The walk- WALK-IN COUNSELLING CLINICS in clinic provides free single session counselling on a drop-in basis for individuals, couples and families . The clinic is offered North Simcoe Muskoka Walk-In Counselling Clinics Walk-in every Wednesday from 4 to 8 pm . This new service was made Counselling Clinics provide free single session counselling on a possible through the efforts of the funds raised at The Ridge drop-in basis and offers quick access to support for individuals, Classic Golf Tournament . For more details please call 1-866- couples and families . No pre-registration is required! 829-7049.
CURRENT STAFFING AT MARCH 31, 2020
131 16 7 Staff members New hires Departures (full-time, part-time, contractors) SPECIALIZED SERVICES & PROGRAMS
B’SAANIBAMAADSIWIN (ABORIGINAL MENTAL HEALTH PROGRAM)
B’saanibamaadsiwin translated means “living a good life “ . The Aboriginal Program is committed to practicing First Nation, Inuit, and Metis mental wellness care that is culturally safe . We acknowledge that there is a difference in how you see creation and how greater society sees the world . Our staff is committed to building skills, knowledge, and respectful attitudes that lead toward empathy and advocacy for you, your family, and your community . There will be no assault, challenge, or denial of your identity . Our services will work together with you in understanding your individual values, customs, and beliefs . We will be helpers on your healing path and will meet you where you are at in your healing without judgment . We will work with you in care planning to reach your goals towards mental wellness . Our program provides assessment, referral, crisis, and counselling services . Direction for the design, development, and delivery of services is provided by the Aboriginal Program Advisory Committee which represents the First Nation and Aboriginal communities . For more information call (705) 746-2512 or fax (705) 746-9590.
SENIORS’ MENTAL HEALTH PROGRAM PARTNER ASSAULT RESPONSE (PAR) PROGRAM In partnership with North Bay Regional Health Centre, this program provides community-based mental health The PAR program is a specialized community-based group assessment, diagnosis and treatment recommendations education/counselling program for participants who have been for people with age-related mental health issues in mandated by the court to attend the PAR program in response the District of Parry Sound . This program works in to a criminal charge involving domestic violence . The 12-session collaboration with clients, families/caregivers, family program is funded by the Ministry of the Attorney General’s doctors and community partners . It also provides Ontario Victim Services . The program provides participants with education and consultation to community partners an opportunity to examine their beliefs and attitudes towards and other professionals . This program is supported by domestic abuse, and to learn non-abusive ways of resolving an interdisciplinary team that includes members from conflict . PAR programs aim to enhance victim safety and hold psychiatry, nursing and social work based at the North participants accountable for their behaviour . Bay Regional Health Centre . For more information or to make a referral call (705) 789-8891. The program also provides victims/partners safety planning, support and referrals to community resources, and information about the offender’s progress throughout the duration of the program .
For more information, please call: THE SERVICES PROVIDED BY THE STAFF AT THE SUNDRIDGE LOCATION Muskoka ARE REMARKABLE. THE STAFF IN Tel: 705-645-2262 ext . 1291 | 1-800-245-5036 ITS ENTIRETY IS INCREDIBLE.” Parry Sound Tel: 705-746-9114 | 1-866-829-7049
Canadian Mental Health Association, Muskoka – Parry Sound | Annual Report 2019/2020...... 13 SPECIALIZED SERVICES & PROGRAMS
ADULT PROTECTIVE SERVICES
Provides: This may include:
• Services to individuals who live with a developmental disability, reside within o Assisting clients in locating and the Muskoka-Parry Sound area and are 18 years of age or older retaining accommodation
• Referrals to the service can be made by the individual or someone acting on o Providing support regarding life their behalf by contacting Developmental Services Ontario at 1-855-376-6376 skills, financial management and emotional issues • Urgent referrals can be made in person, by service providers and/or community members by calling 1-800-563-1990 o Assisting clients in coordinating medical, dental appointments, etc . • Assistance to ensure clients receive the support services necessary to live as independently as possible in the community with all the rights and o Advocating to ensure rights of responsibilities as anyone else, to participate in community activities and clients are not compromised community life; to have individual choices and to know their rights o Assisting clients with the judicial system
For more information, please call:
Muskoka Parry Sound Sundridge Tel: 705-645-6771 | 1-800-245-5036 Tel: 705-774-9809 | 1-866-829-7049 Tel: 705-384-1424 | 1-866-829-7050 Fax: 705-645-7473 Fax: 705-746-1537 Fax: 705-384-5514
COUNCIL OF CONSUMER/SURVIVOR AND FAMILY INITIATIVES (COI)
Provides:
• Peer knowledge and support to • Community education and • Skill development (i e. . social skills, individuals living with mental health awareness on mental health issues communication skills) issues as clients/survivors and/or as family members Initiative activities may include: • Resources and advocacy (i .e . information and support • Peer-driven and peer-guided • Peer support groups on navigating the mental consumer/survivor initiatives and health system) family initiatives in MPS area • Recovery and wellness education (i e. . Wellness Recovery Action Plan) • Social Recreation (i .e . bowling)
Peer and Family Initiatives are available in different locations across the Parry Sound and Muskoka Districts . For more information call: 1-866-829-7050 ext . 228 or (705) 384-5392 ext . 228 . SPECIALIZED SERVICES & PROGRAMS
BACK ON TRACK (ONTARIO’S BECOME A VOLUNTEER REMEDIAL MEASURES PROGRAM) Volunteers give generously of their time, talents and energy to Back on Track provides individuals convicted of an impaired support the work of CMHA-MPS, during the day, evenings and driving offence or people who have received administrative occasionally on weekends throughout the year . Volunteers’ driver’s license suspensions access to individual Assessment interests, availability and preferences are accommodated and Follow Up and group Education/Treatment services . through a variety of opportunities with the agency .
The volunteer program provides opportunities to assist in the delivery of service and enhance the quality of life for MALE SURVIVORS OF CHILDHOOD people who live with an addiction, serious mental illness, SEXUAL ABUSE PROGRAM or developmental disability . There are community or site- based volunteer assignments within Muskoka and Parry Male Survivors of Childhood Sexual Abuse Program provides Sound Districts . A wide range of volunteer assignments counselling and support for men with a history of sexual include transportation, research, special events planning, abuse . An assessment is completed to review treatment reception, administrative support and direct client support . options . Eight individuals and/or eight group sessions of The agency provides reimbursement for mileage, and there counselling are offered . Services are available in Bracebridge . are ongoing volunteer training opportunities . This program provides support to both the volunteer and the staff for the duration of the volunteer assignment .
To learn more about the Volunteer Program call 705-746-4264 or 1-866-829-7049, and ask for the HE GAVE ME THE SKILLS I NEEDED volunteer coordinator . An application form can also be TO IMPROVE MY MENTAL HEALTH.” found on our website: www .cmhamps .ca .
HOURS DRIVING AND PROVIDING ADMIN AND 4,163 SOCIAL SUPPORT 31 VOLUNTEERS
142,105 km ASSIGNMENTS DRIVING CONSUMERS TO 625 MEETINGS/APPOINTMENTS
Canadian Mental Health Association, Muskoka – Parry Sound | Annual Report 2019/2020...... 15 SUPPORTING OUR COMMUNITY
2.2 DAYS 1,270 average wait time group sessions for first assessment
839 1,084 video conferences people received same-day appointments with specialists crisis intervention (Ontario Telemedicine Network)
3% INDIVIDUAL APPOINTMENTS 3% 0.1% Case Management ...... 4,363 clients Addictions Supportive Housing...... 1,088 clients 11% Counselling and Treatment...... 5,795 clients 25% Assertive Community Treatment...... 5,260 clients Early Intervention ...... 1,681 clients 2% Diversion and Court Support...... 929 clients Seniors...... 276 clients Addictions/Problem Gambling...... 6,717 clients Crisis Intervention...... 9,660 clients Youth Addictions...... 39 clients Telemedicine ...... 1,270 clients Opioid Treatment ...... 1,277 clients 15% 17.5%
14% TOTAL: 1% 38,355 4.4% 4% individual appointments OPERATIONAL PLAN 2019/2020
4 YEAR STRATEGIC STRATEGIC 2019-2020 OBJECTIVE INDICATOR & MEASURE OUTCOME PRIORITY OBJECTIVE
Committed to Indigenous holistic • 80% staff attended ICS Provide cultural • 80% of staff completes practice including All staff to receive Indigenous capacity to support ICS training . • All leadership team bridging western cultural training, introduce + 17 front line staff Indigenous holistic • All leadership team to science in the Ally-ship training . attended Ally-ship practices . attend Ally-Ship training . provision of training . mental wellness
Promote the self Engage community health Draft position determination of system partners and chiefs Participation of all communities . paper created . B'saanibamadswin . in planning .
1 . Increased resources for 1 . Secure additional services for seniors achieved with seniors in PS . one additional RPN . 2 . Become a member 2 . Continued to engage Promote good of transgender community Be adaptable and • Improve increased access in local transgender mental health for committee . flexible to meet self- to service as needed . committee and our clients, families 3 . Survey community, clients, supported PRIDE determined needs of • Expand use of technology and special families to determine need initiatives . communities, clients to offer groups through populations across for extended hours and families . OTN across geography . 3 . All offices completed the lifespan of services . community survey and 4 . Introduce addictions/ expanded flexible hours . concurrent disorders group 4 . Introduced successful across districts via OTN . use of OTN for groups .
Enable practices that Awareness building within COI Family group successfully involve families in Advertising COI family groups . and the agency of family groups . implemented . client's recovery .
Proposal completed and Build capacity to offer Complete proposal to planning for implementation peer connections to Implement peer support in ED . LHIN and MAHC . with MAHC initated with clients/families . targeted April 2020 start .
Maintain process of evaluating all aspects of organization Continuous quality Ensure workplace including program, leadership Maintain annual quality Framework fully developed improvement and quality for staff and and governance, identify key improvement and risk and implemented . client safety volunteers . areas for improvement, key management plan . areas of risk and implement change initiatives .
Maintain a process of evaluating all aspects of the organization • 50% decrease in including program, leadership Provide safe and Decrease in adverse events . adverse events . and governance, identifying effective client services . No lost time due to injury . key areas for improvement, key • No lost time due to areas of risk and implementing workplace injuries . change initiatives .
Canadian Mental Health Association, Muskoka – Parry Sound | Annual Report 2019/2020...... 17 OPERATIONAL PLAN 2019/2020
4 YEAR STRATEGIC STRATEGIC 2019-2020 OBJECTIVE INDICATOR & MEASURE OUTCOME PRIORITY OBJECTIVE
Increase resources Dedicated 1 .0 Successful fundraising efforts to meet the needs of Fundraising target $150,000 FTE with a self- each year to secure funding for Achieved! our clients, families annually . sustaining budget . following year . and communities
• Spin the Lakes: 14 staff, 10 community • Ridge Golf Classic: Have consumer and 3 staff, 5 community Each major fundraising event staff participation to have staff and community Staff and community members • Fall Golf Classic: and engagement (consumer, family, public) participation rates . 7 staff, 7 community across all resource participation . development events . • Music Event: 6 staff, 10 community • Total public reached: over 7,638
• "Parry Sound Situation Table continues to • Ongoing monitoring of operate weekly . Parry Sound Situation • Muskoka Situation Efficient and Table . Table in planning responsive stages . • Engage community in partnerships are Evaluate partnership with • RAAM Muskoka Muskoka Situation Table . developed to OPP and hosptial . fully implemented Implementation of RAAM respond to acute in partnership with in Muskoka . crisis situations . NPLC . • Increase resources in • Achieved increase Police Ride Along . resources to Muskoka Police Ride along partnership ."
1 . Obtain management approval for policy and adapt the policy to link with agency practice . • Harm Reduction 2 . Community education Strengthen our Stragety including Develop and implement re: harm reduction and capacity to enhance • Develop agency strategy policy approved for CMHAMPS-sponsored community engagement the system through and policy . agency . harm reduction/ with regard to harm collaboration and wellness strategy . reduction . i .e: OPP, naloxone • Launch of RAAM in Muskoka . • RAAM in Muskoka partnerships training, overdose events implemented in in each office . RAAM clinic February 2020 . established in Parry Sound in May 2019, Bracebridge RAAM development stages
Coordinated care TREAT will have the capacity to plans for clients support coordinated care plans Staff training plan developed . Training implemented . across all services . in an efficient manner . FINANCIAL REPORT 2019/2020
Total Funding Budget (2019-2020)
Algonquin Family Health Team Contract $198,810
Back On Track $33,000
Burk’s Falls Family Health Team Contract $63,400
Cottage Country Family Health Team $101,945
DeNovo $23,000
District of Muskoka ASI Program $12,218
District of Parry Sound Social Services Administration Board (Mandatory Adult Treatment-MAT) $28,125
District of Parry Sound Social Services Administration Board (Housing Case Management) $31,500
Family Services of Peel $5,400
Ministry of Health and Long Term Care $667,013
Ministry of Community and Social Services: • Adult Protective Services $365,437 • Dual Diagnosis Case Management $47,021 • MCYC Youth $49,627
Ministry of the Attorney General $95,164
North East Local Health Integration Network $280,979
North Simcoe Muskoka Local Health Integration Network $9,679,486
Northern Psychiatric Outreach Program $8,000
Simcoe Catholic Family Services – Walk In Clinic $32,800
Waypoint $348,960
TOTAL: $12,069,985
Canadian Mental Health Association, Muskoka – Parry Sound | Annual Report 2019/2020...... 19 mps .cmha .ca | CMHA Muskoka-Parry Sound | @CMHA_MPS
Canadian Mental Health Association, Muskoka – Parry Sound Branch
SUNDRIDGE OFFICE PARRY SOUND OFFICE BRACEBRIDGE OFFICE HUNTSVILLE OFFICE 87 Main Street 60 James Street, 173 Manitoba Street, 8 Crescent Road, Box 40 Suite 201 Suite 202 Unit 3 Sundridge, ON P0A 1Z0 Parry Sound, ON P2A 1T5 Bracebridge, ON P1L 1S3 Huntsville, ON P1H 0B3 (705) 384-5392 (705) 746-4264 (705) 645-2262 (705) 789-8891 or 1-866-829-7050 or 1-866-829-7049 or 1-800-245-5036