DEPARTMENT OF JUSTICE Office of the City Prosecutor of Candon City,

CITIZEN’S CHARTER

I. Mandate:

The Department of Justice (DOJ) derives its mandate primarily from the Administrative Code of 1987 (Executive Order No. 292). It carries out this mandate through the Department Proper and the Department's attached agencies under the direct control and supervision of the Secretary of Justice. Under Executive Order (EO) 292, the DOJ is the government's principal law agency. As such, the DOJ serves as the government's prosecution arm and administers the government's criminal justice system by investigating crimes, prosecuting offenders and overseeing the correctional system. The DOJ, through its offices and constituent/attached agencies, is also the government's legal counsel and representative in litigations and proceedings requiring the services of a lawyer; implements the ' laws on the admission and stay of aliens within its territory; and provides free legal services to indigent and other qualified citizens. II. Vision:

A just and peaceful society anchored on the principles of transparency, accountability, fairness and truth

III. Mission:

Effective, efficient and equitable administration of Justice

IV. Service Pledge:

We undertake to provide every person equal access to justice, to faithfully safeguard constitutional rights and ensure that no one is deprived of due process of law.

Our commitment is to advocate for reforms in partnership with our stakeholders, to simplify processes and to re-engineer systems to best serve our constituents.

We shall work with honor and integrity for the institution, for God and Country.

V. Service Specification:

1. Receiving Criminal Complaints for Preliminary Investigation

A preliminary investigation is an inquiry or proceeding to determine whether there is a sufficient ground to engender a well-founded belief that a crime has been committed and the respondent is probably guilty thereof and should be held for trial.

Office or Division: Office of the City Prosecutor, Candon City, Ilocos Sur Classification: Simple Type of Transaction: G2C Who may avail: All

CHECKLIST OF DOCUMENTARY REQUIREMENTS Document No. of Copies Where to Secure 1. Complaint-affidavit/sworn-statement 5 + Complainant of witness/es of private number of complainant/victim (1 original copy, respondent/s 4 + no. of respondent/s photocopies) 2. Affidavit/sworn-statement of 5 + Witness/es witness/es (1 original copy, 4 + no. number of of respondent/s photocopies) respondent/s 3. Supporting Documents (1 original 5 + copy, 4 + no. of respondent/s number of photocopies) respondent/s a. Certificate to File Action (for Hall offenses covered by the Katarungang Pambarangay) b. Medical Certificate (for PNP/NBI/PDEA/CIDG frustrated or attempted homicide, murder, parricide, and physical injuries cases) c. Police Investigation Report PNP/NBI/PDEA/CIDG d. Police Sketches (for vehicular PNP/NBI/PDEA/CIDG collision case) e. Photographs (for vehicular PNP/NBI/PDEA/CIDG collision case) f. Inventory/List of articles/Items PNP/NBI/PDEA/CIDG subject of the offense with their respective values (for theft, robbery, Anti-Piracy and Anti- Highway Robbery, and Anti- Fencing Law cases) g. Gambling paraphernalia or its PNP/NBI/PDEA/CIDG photograph, if any, item/cash money (bet/wager) (for illegal gambling case) h. Certification (for Anti-Car Traffic Management Group/ Napping Law case) Land Transportation Office i. Certification (for illegal Firearms and Explosives Office possession of firearms, ammunitions and explosives cases) j. Certification of Non-Licensee or Philippine Overseas and Non-Holder of Authority (for Employment Authority illegal recruitment case) k. Chemistry Report/Laboratory PNP/NBI/PDEA/CIDG examination report signed by forensic chemist (for Dangerous Drugs Law/ Comprehensive Dangerous Drugs Act cases) l. Death Certificate (forparricide, Philippine Statistic Authority murder, homicide cases) m. Authority to File Complaint (for Bureau of Custom / violation of the Tariff and Bureau of Internal Revenue Customs Laws or National Internal Revenue Code, respectively) n. Birth Certificate; or dental chart Philippine Statistic Authority accompanied by the certificate of the dentist; or affidavit of any of the parent/disinterested person stating the age and date of birth of the victim/offender (for minor victim/ offender) o. Certificate of discernment (for Department of Social Welfare and cases covered by R.A. 9344 Development "the Juvenile Justice and Welfare Act", in cases where the offender is 15 years old and below 18 years old) 4. Investigation Data Form (1 original 2 Office of the City Prosecutor, copy, 1 photocopy) Candon City, Ilocos Sur

PROCEDURES Fees to Processing Person Client Steps Agency Actions be Paid Time Responsible 1. Submit the Check the documents. None 5 minutes Administrative documentary Assistant V requirements properly If complete, require the bound, arranged, complainant to fill-up labeled and paged. the Investigation Data Form (IDF).

If incomplete, return all documents. 2. Fill-out and submit the Check the None 5 minutes Administrative IDF. completeness of data Assistant V in the IDF and require the complainant to subscribe/ certify under oath the IDF and the complainant/witness (es) affidavit/s 3. Certify under oath the Administer the oath None 10 minutes Prosecutor information contained on-duty in the IDF and complaint/witness(es) affidavits 4. Submit to the Stamp “Received” with None 5 minutes Administrative receiving staff. name of office, date, Assistant V time, name and signature of receiving staff. Write or stamp the 5 minutes Administrative assigned NPS docket Assistant V number on the IDF. Record the complaint 5 minutes Administrative in the appropriate Assistant V logbook and electronic database, if any. 5. Receive the duly Office of the stamped/ received City Prosecutor, copy of IDFwith Candon City, assigned NPS docket Ilocos Sur number and sign in the logbook TOTAL: 35 minutes

2. Receiving Criminal Complaints for Inquest Proceedings

An inquest proceeding is an informal and summary investigation conducted by a public prosecutor in criminal cases involving persons arrested and detained without the benefit of warrant of arrest issued by the Court for the purpose of determining whether or not these persons should remain under the custody and correspondingly be changed in Court.

Office or Division: Office of the City Prosecutor, Candon City, Ilocos Sur Classification: Simple Type of Transaction: G2C Who may avail: All

CHECKLIST OF DOCUMENTARY REQUIREMENTS Document No. of Copies Where to Secure 1. Affidavit of Arrest/Apprehension 5 + PNP/NBI/PDEA/CIDG (and Affidavit of Turnover if number of respondent/s citizen’s Arrest) (1 original copy, 4 + no. of respondent/s photocopies) 2. Investigation Report (1 original 5 + PNP/NBI/PDEA/CIDG copy, 4 + no. of respondent/s number of respondent/s photocopies) (1 original copy, 4 + no. of respondent/s photocopies) 3. Affidavit of complainant and 5 + Complainant and Witness/es witness/es number of respondent/s (1 original copy, 4 + no. of respondent/s photocopies) 4. Supporting Documents (1 original 5 + copy, 4 + no. of respondent/s number of respondent/s photocopies): a. Murder, Homicide and Parricide  Certified true/ machine Philippine Statistic Authority copy of death certificate of the victim  Autopsy report and the PNP/NBI/PDEA/CIDG certificate of post-mortem examination, if already available  Marriage certificate (for Philippine Statistic Authority parricide case) b. Frustrated or Attempted Homicide, Murder, Parricide and Physical Injuries  Medical certificate of the Hospital complaining witness/victim showing the nature and extent of the injury and duration of healing  Certification or statement Hospital as to duration of the treatment or medical attendance  Certification or statement Hospital as to duration of incapacity for work  Marriage certificate (in Philippine Statistic Authority frustrated or attempted murder parricide cases) c. Violation of the Dangerous Drugs Law/Comprehensive Dangerous Drugs Act of 2002 (RA 9165)  Chemistry report or PNP/NBI/PDEA/CIDG certificate of laboratory examination duly signed by the forensic chemist, or if unavailable, field test results on the seized drug as attested to by a PNP Narcotics Command operative or other competent person  Machine copy or PNP/NBI/PDEA/CIDG photograph of the buy-bust money, if available  Affidavit of the poseur PNP/NBI/PDEA/CIDG buyer, if any. d. Theft and Robbery, Violation of the Anti-Piracy and Anti- Highway Robbery Law (PD 532) and Violation of the Anti- Fencing Law (PD 1612)  A list/inventory of the PNP/NBI/PDEA/CIDG articles and items subject of offense  Statement of their PNP/NBI/PDEA/CIDG respective values e. Rape, Seduction, and Forcible Abduction with Rape  The medico-legal report PNP/NBI/PDEA/CIDG (living case report) if the victim submitted herself for medical or physical examination f. Violation of the Anti- Carnapping Law (RA 6539)  Machine copy of the PNP/NBI/PDEA/CIDG certificate of motor vehicle registration  Machine copy of the PNP/NBI/PDEA/CIDG current official receipt of payment of the registration fees of the subject motor vehicle  Photograph of the motor PNP/NBI/PDEA/CIDG vehicle, if readily available  Certification Traffic Management Group/ Land Transportation Office  Other evidence of Land Transportation Office ownership g. Violation of the Anti-Cattle Rustling Law (PD 533)  Machine copy of the cattle certificate of registration  Photograph of the cattle, if PNP/NBI/PDEA/CIDG readily available h. Violation of Illegal Gambling Law (PD 1602)  Gambling paraphernalia PNP/NBI/PDEA/CIDG  Photograph of the PNP/NBI/PDEA/CIDG gambling paraphernalia, if any  Cash money, if any PNP/NBI/PDEA/CIDG i. Illegal Possession of Firearms, Ammunitions and Explosive (PD 1866, as amended by RA 8294)  Chemistry report duly PNP/NBI/PDEA/CIDG signed by the forensic chemist  Photograph of the Firearms and Explosives explosive, if readily Office available j. Violation of the Fisheries Law (PD 704)  Photograph of the PNP/NBI/PDEA/CIDG confiscated fish, if readily available  Photograph of fishing PNP/NBI/PDEA/CIDG paraphernalia, if any  Certification Bureau of Fisheries and Aqua k. Violation of RA 9262 (VAWC)  Marriage Philippine Statistic Authority Contract/Certificate, or affidavit/evidence of “dating relationship”, if applicable  Barangay protection order , Barangay Hall if any l. Where the victim/offender is a minor:  Birth Certificate; or dental Philippine Statistics Authority chart accompanied by the certificate of the dentist; or affidavit of any of the parent/disinterested person stating the age and date of birth of the victim/offender  Certificate of discernment Department of Social Welfare (for cases covered by R.A. and Development 9344 "the Juvenile Justice and Welfare Act" 5. Investigation Data Form duly 2 Office of the City Prosecutor, accomplished and certified under Candon City, Ilocos Sur oath by the law enforcer or citizen effecting the arrest

PROCEDURES Fees Processing Person Responsible Client Steps Agency Actions to be Time Paid 1. The law Check the documents. None 5 minutes Administrative Assistant V enforcer submits the If complete, require documentary the complainant to fill- requirements up the Investigation properly Data Form (IDF). bound, arranged, If no Affidavit of Arrest labeled and and IDF, return all paged. documents. 2. Fill-out and Check the None 5 minutes Administrative Assistant V submit the IDF. completeness of data in the IDF and require the complainant to subscribe/ certify under oath the IDF and the complaint/witness (es) affidavit/s. 3. Certify under Administer the oath. None 10 minutes Administrative Assistant V oath the information contained in the IDF and complaint/witn ess (es) affidavits. 4. Submit to the Stamp “Received” with None 5 minutes Administrative Assistant V receiving staff. name of office, date, time, name and signature of receiving staff. Write or stamp the None 5 minutes Administrative Assistant V assigned NPS docket number on the IDF. Record the complaint None 5 minutes Administrative Assistant V in the appropriate logbook and electronic database, if any. 5. Receive duly stamped/receiv ed copy of IDF with assigned NPS docket number and sign in the logbook TOTAL: 35 minutes

3. Provision of Prosecutor’s Clearance

A Prosecutor’s Clearance is a document issued to an individual who needs the same for the purpose of local employment or foreign employment, foreign travel, firearm license, permit to carry firearms, and retirements. This basically assures that an individual has no pending case/s.

Office or Division: Office of the City Prosecutor, Candon City, Ilocos Sur Classification: Simple Type of Transaction: G2C Who may avail: All

CHECKLIST OF REQUIREMENTS No. of Document Where to Secure Copies 1. Request Form or documents with case information 1 Office of the City Prosecutor, Candon City, Ilocos Sur 2. Valid government-issued identification card with photo 1 Government issued ID from any of the following: BIR, DFA, PSA, SSS, GSIS, Pag- IBIG, Philippine Postal Corporation, etc.

PROCEDURES Processin Fees to Person Client Steps Agency Actions g be Paid Responsible Time 1. Fill-out and submit Check the documentary 5 minutes Administrative the request form requirements for Assistant V together with ID to completeness. Docket Section for initial assessment. Verify the status of the case. 10 minutes Administrative  Make sure to Assess and issue Order of 5 minutes Assistant V secure the Order Payment,if no pending case. of Payment that Processing of the request 10 minutes will be issued. 2. Pay the required Accept the payment based on 5 minutes Collection fees at the the Order of Payment: Officer / Cashier by Administrative showing the Order  For Firearm License PhP1,000 Assistant V of Payment.  Make sure to  For Permit to Carry 500 secure Official Receipt (O.R)  For Business Permit 300 that will be issued upon  For Foreign Travel 200 payment.  For Retirement/Resignation 100

 For Foreign Employment 100

 For Local Employment 50

Issue the Official Receipt. 5 minutes 3. Present the O.R. Check the Official Receipt and 5 minutes Collection to the Docket process the request. Officer / Section. Issue the Certificate to the 5 minutes Administrative client. Assistant V 4. Receive the clearance and sign in the logbook. Total: 40 minutes

4. Provision of Prosecutor’s Certification of Case Status and Certified Copy of Documents

A copy of a primary/original document that has been certified to prove that such is the true copy of the original document.

Office or Division: Office of the City Prosecutor, Candon City, Ilocos Sur Classification: Simple Type of Transaction: G2C Who may avail: All

CHECKLIST OF REQUIREMENTS No. of Document Where to Secure Copies 1. Request Form or documents with case information 1 Office of the City Prosecutor, Candon City, Ilocos Sur 2. Valid government-issued identification card with photo 1 Government issued ID from any of the following: BIR, DFA, PSA, SSS, GSIS, Pag-IBIG, Philippine Postal Corporation, etc.

PROCEDURES Fees Processing Person Client Steps Agency Actions to be Time Responsible Paid 1. Fill-out and submit the Check the documentary 5 minutes Administrative request form together requirements for Assistant V with ID to Docket completeness. Section for initial assessment. Verify the status of the 10 minutes Administrative  Make sure to secure case. Assistant V the Order of Payment Issue the Order of 5 minutes that will be issued. Payment if the record is available. Start processing the 10 minutes request 2. Pay the required fees Accept the payment based 5 minutes Collection at the Cashier by on the Order of Payment. Officer / showing the Order of Administrative Payment.  For first three (3) pages PhP75 Assistant V  Make sure to secure copy of documents Official Receipt that will be issued upon  Succeeding pages Php2 payment. per page Issue the Official Receipt. 5 minutes 3. Return to the Docket Check the Official Receipt. 5 minutes Administrative Section for the Issue the Certificate to the 5 minutes Assistant V processing and release client. of certification. 4. Receive the certification and sign in the logbook. TOTAL: 40 minutes

VI. FEEDBACK AND COMPLAINTS MECHANISMS

Client Step Person/Office Agency Action Frontline Service Contact Information Responsible A. Feedback 1. How to file a feedback? a. Accomplish the a. Type DOJ Client’s website and click Feedback Form Feedback Form: at the Frontline Service www.doj.gov.ph/ citizen_charter_vers ion_3.html

b. Drop the b. Answer the a. Compiles the Administrative accomplished feedback form and Client’s Feedback Assistant V Client’s click “Submit Form and submit Feedback Form Feedback Form.” to the head of into the office. designated drop box at the Public Assistance and Complaints Desk (PACD)/Frontli ne Service 2. How feedback is processed? b. Tabulate, Administrative summarize and Assistant V evaluate the feedback forms using appropriate statistical tools. c. Submit the Administrative report to the head Assistant V of office for appropriate action copy furnished the Quality Management Representative (QMR) for reference.

 Feedback requiring answers are forwarded to the relevant offices within 3 days upon receipt of the feedback for explanation. d. Relay the Administrative answer to the Assistant V client. B. Complaints 1. How to file a complaint? a. Go to Public a. Contact the a. Receive and Administrative Assistance and following information: record the Assistant V Complaint Desk complaint in the (PACD) and  Head of the logbook. submit/ report Regional/Provincial/Ci the complaint in ty Prosecution Office writing/verbal with the following  ARTA – information: [email protected]. ph . Full name, address, 1-ARTA and contact details of (2782) the complainant  Presidential . Details of the Complaints Center - act complained 8888 of  CSC Contact . Person(s) Center ng Bayan – charged, 0908-881-6565 . Name of agency of the person(s) charged, if applicable, and . Evidence of such violation. 2. How complaints are processed? b. Evaluate the Administrative complaint. Assistant V c. Submit / transmit Administrative the complaint to Assistant V the relevant office/unit for explanation. d. Submit the report Administrative to the head of Assistant V office for appropriate action. e. Send the City Prosecutor feedback of the head of office to the client.