sustainability Review Social Capital on Social Networking Sites: A Social Network Perspective Natalia Sánchez-Arrieta 1,* , Rafael A. González 2 , Antonio Cañabate 1 and Ferran Sabate 1 1 Department of Management (OE), Universitat Politècnica de Catalunya · BarcelonaTech (UPC), 08034 Barcelona, Spain;
[email protected] (A.C.);
[email protected] (F.S.) 2 Department of Systems Engineering, Faculty of Engineering, Pontificia Universidad Javeriana, Bogotá D.C. 110231, Colombia;
[email protected] * Correspondence:
[email protected] Abstract: Although social capital has been researched from many approaches and attempts have been made to measure it online, the literature lacks an operational description that would allow its measurement criteria to be established from a social network perspective. Therefore, the purpose of this paper is to identify in the literature what metrics researchers use to measure social capital on social networking sites from a social network perspective. Thus, this contribution offers a theoretical description of the key elements for measuring social capital in social networking sites, which may be useful in subsequent studies. Keywords: social capital; social network; social networking site; social capital measurement; litera- ture review Citation: Sánchez-Arrieta, N.; 1. Introduction González, R.A.; Cañabate, A.; Sabate, F. Social Capital on Social The growing trend among national and international companies to introduce sustain- Networking Sites: A Social Network ability criteria in the management of their operations is advancing in parallel with social Perspective. Sustainability 2021, 13, criticism of negative impacts on the environment and society, especially since the 1990s [1]. 5147. https://doi.org/10.3390/ Consequently, large companies are reporting their responsible actions both to enhance their su13095147 reputation and positively influence their stakeholders [2,3], and to gain active participation and commitment to their sustainable development [4].