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11597 ScotRail is part of the Published by (Textphone Service – for the hard of hearing) 18001 0800 2 901 912 OR 0800 2 901 912 Disabled Assistance [email protected] 0344 0141 811 can contact Customer Relations on: general enquiries, telesales you all including For www.scotrail.co.uk ScotRail (please note, calls to this number may be recorded) 08457 48 50 49 EnquiriesNational Rail Abellio ScotRail Ltd. ScotRail Abellio National Rail network ES M I T N I A R Calling at: Dingwall Kyle of Lochalsh Thurso Wick Connecting ferries to: Orkney & Western Isles T 17 May to 12 December 2015 North Highlands Tuath a Ghàidhealtachd A’ Inverness – Kyle of Lochalsh / Thurso & Wick Services between Inverness, Kyle of Lochalsh, Thurso and Wick convey Standard Class accommodation only Mondays to Saturdays Mondays A B B B B B B B FSO Sundays B C D Glasgow Queen Street d • • 0710 0710 0710 1010 1010 1041c 1341c 1341c 1507 1741c 1941c • • • 1110 1438 1438 1645c Edinburgh d • • 0633c 0633c 0633c 0933f 0933f 1035 1334 1334 1435c 1740 1944 • • • 1035h 1356 1356 1632 Aberdeen d • 0614 0819 0819 0819 1013 1013 1200 1338 1527 1527 1822 2014 • • 1000 1300 1522 1522 1801 Inverness d 0702 0855 1038 1100 1142 1335 1400 1450 1712 1754 1828 2106 2333 0940 1059 1254 1533 1754 1754 2108 Beauly d 0717 0910 1053 1115 1157 1350 1415 1505 1727 1809 1843 2121 2348 0955 1115 1309 1548 1809 1809 2123 Muir of Ord d 0725 0916 1059 1121 1206 1356 1423 1511 1733 1815 1849 2127 2354 1001 1121 1315 1556 1815 1815 2129 Conon Bridge d 0732 0923 1106 • 1213 1403 1431 1518 1741 1823 1857 2134 0001 1008 1128 1322 1603 1822 1822 2136 } Dingwall d 0740 0929 1112 1132 1218a 1411 1437 1524 1747 1829 1905 2140 0007 1014 1135 1328 1609 1831 1833 1831 2142 Garve d • 0952 • 1155 • 1433 • • • 1853 • • • • 1157 • • • 1855 • • Lochluichart d • 1000x • 1203x • 1442x • • • 1902x • • • • 1206x • • • 1904x • • Achanalt d • 1007x • 1210x • 1448x • • • 1908x • • • • 1212x • • • 1910x • • Achnasheen d • 1018 • 1221 • 1500 • • • 1920 • • • • 1224 • • • 1922 • • Achnashellach d • 1037x • 1240x • 1518x • • • 1938x • • • • 1243x • • • 1940x • • Strathcarron d • 1048 • 1253 • 1529 • • • 1949 • • • • 1254 • • • 1951 • • Attadale d • 1052x • 1257x • 1534x • • • 1953x • • • • 1258x • • • 1955x • • Stromeferry d • 1105 • 1310 • 1547 • • • 2006 • • • • 1311 • • • 2008 • • Duncraig d • 1113x • 1318x • 1555x • • • 2014x • • • • 1319x • • • 2016x • • Plockton d • 1117 • 1322 • 1559 • • • 2018 • • • • 1323 • • • 2020 • • Duirinish d • 1121x • 1326x • 1602x • • • 2022x • • • • 1327x • • • 2023x • • Kyle of Lochalsh a • 1130b • 1335e • 1612 • • • 2031g • • • • 1336e • • • 2033g • • Alness d 0752 • 1124 • • • 1449 1536 1759 • 1917 2152 0019 1026 • 1340 1621 1843 • 1843 2154 Invergordon d 0758 • 1130 • • • 1454 1541a 1804 • 1926 2157 0024 1032 • 1346 1626a 1848 • 1848 2200 Fearn d 0811 • 1142 • • • 1507 • 1817 • 1939 2210 0037 1044 • 1358 • 1901 • 1901 2212 Tain d 0817 • 1149 • • • 1513 • 1824 • 1945 2216a 0043a 1050a • 1404a • 1907 • 1907 2218a Ardgay d 0833 • 1205 • • • 1529 • 1839a • 2001 • • • • • • 1923 • 1923 • Culrain d 0838x • 1210x • • • 1534x • • • 2006x • • • • • • 1928x • 1928x • Invershin d 0839x • 1211x • • • 1535x • • • 2007x • • • • • • 1929x • 1929x • Lairg d 0853 • 1221 • • • 1545 • • • 2018 • • • • • • 1942 • 1942 • Rogart d 0907x • 1235x • • • 1559x • • • 2032x • • • • • • 1956x • 1956x • Golspie d 0918 • 1246 • • • 1610 • • • 2043 • • • • • • 2007 • 2007 • Dunrobin Castle t d 0921x • 1249x • • • 1613x • • • • • • • • • • • • • • Brora d 0929 • 1257 • • • 1621 • • • 2054 • • • • • • 2018 • 2018 • Helmsdale d 0947 • 1312 • • • 1636 • • • 2109 • • • • • • 2033 • 2033 • Kildonan d 1000x • 1325x • • • 1649x • • • 2122x • • • • • • 2046x • 2046x • Kinbrace d 1010x • 1335x • • • 1659x • • • 2132x • • • • • • 2056x • 2056x • Forsinard d 1021 • 1346 • • • 1712 • • • 2143 • • • • • • 2107 • 2107 • Altnabreac d 1030x • 1355x • • • 1721x • • • 2152x • • • • • • 2116x • 2116x • Scotscalder d 1039x • 1404x • • • 1730x • • • 2201x • • • • • • 2125x • 2125x • Georgemas Junction a 1045 • 1410 • • • 1736 • • • 2207 • • • • • • 2131 • 2131 • Georgemas Junction d 1049 • 1414 • • • 1740 • • • 2210 • • • • • • 2135 • 2135 • Thurso a 1059 • 1424 • • • 1750 • • • 2220 • • • • • • 2145 • 2145 • Thurso d 1102 • 1427 • • • 1753 • • • 2222 • • • • • • 2148 • 2148 • Georgemas Junction a 1112 • 1437 • • • 1803 • • • 2232 • • • • • • 2158 • 2158 • Georgemas Junction d 1114 • 1439 • • • 1805 • • • 2234 • • • • • • 2200 • 2200 • Wick a 1131 • 1456 • • • 1822 • • • 2251 • • • • • • 2217 • 2217 • Wick & Thurso / Kyle of Lochalsh – Inverness Services between Inverness, Kyle of Lochalsh, Thurso and Wick convey Standard Class accommodation only Sundays Mondays to Saturdays Mondays B A B B B B E B F B B Wick d • • • 0618 0802 • • • • 1234 • 1600 • • • • • 1158 • • • Georgemas Junction a • • • 0635 0819 • • • • 1251 • 1617 • • • • • 1215 • • • Georgemas Junction d • • • 0636 0820 • • • • 1252 • 1618 • • • • • 1216 • • • Thurso a • • • 0646 0830 • • • • 1302 • 1628 • • • • • 1226 • • • Thurso d • • • 0650 0834 • • • • 1306 • 1632 • • • • • 1230 • • • Georgemas Junction a • • • 0700 0844 • • • • 1316 • 1642 • • • • • 1240 • • • Georgemas Junction d • • • 0703 0847 • • • • 1319 • 1645 • • • • • 1243 • • • Scotscalder d • • • • 0853x • • • • 1325x • 1651x • • • • • 1249x • • • Altnabreac d • • • • 0903x • • • • 1335x • 1701x • • • • • 1259x • • • Forsinard d • • • 0727 0913 • • • • 1347 • 1711 • • • • • 1309 • • • Kinbrace d • • • • 0923x • • • • 1357x • 1721x • • • • • 1319x • • • Kildonan d • • • • 0933x • • • • 1407x • 1731x • • • • • 1329x • • • Helmsdale d • • • 0800 0946 • • • • 1421 • 1744 • • • • • 1342 • • • Brora d • • • 0816 1002 • • • • 1436 • 1800 • • • • • 1358 • • • Dunrobin Castle t d • • • • 1008x • • • • 1443x • 1806x • • • • • 1404x • • • Golspie d • • • 0825 1012 • • • • 1447 • 1810 • • • • • 1408 • • • Rogart d • • • 0835x 1022x • • • • 1457x • 1820x • • • • • 1418x • • • Lairg d • 0628 • 0852 1038 • • • • 1512 • 1836 • • • • • 1433 • • • Invershin d • 0637x • • 1047x • • • • 1521x • 1845x • • • • • 1442x • • • Culrain d • 0639x • • 1048x • • • • 1522x • 1846x • • • • • 1443x • • • Ardgay d 0616 0645 • 0907 1054 • • • • 1530 • 1852 1928 • • • • 1449 • • • Tain d 0632 0701 • 0923 1110 • • • • 1546 • 1908 1946 2221 1055 • 1408 1505 • • 2223 Fearn d 0638 0707 • 0929 1116 • • • • 1553 • • 1952 2227 1101 • 1414 1511 • • 2229 Invergordon d 0651 0720 • 0942 1131 • • • 1550 1606 • 1925 2005 2240 1114 • 1427 1524 1631 • 2242 Alness d 0657 0726 • 0948 1136 • • • 1555 1611 • • 2011 2245 1119 • 1432 1530 1636 • 2247 Kyle of Lochalsh d • • 0615 • • • 1208q 1346 • • 1713r • • • • 1019 • • • 1512q • Duirinish d • • 0624x • • • 1217x 1355x • • 1722x • • • • 1028x • • • 1521x • Plockton d • • 0628 • • • 1221 1359 • • 1726 • • • • 1032 • • • 1525 • Duncraig d • • 0631x • • • 1224x 1402x • • 1729x • • • • 1035x • • • 1528x • Stromeferry d • • 0640 • • • 1233 1411 • • 1738 • • • • 1044 • • • 1537 • Attadale d • • 0652x • • • 1245x 1423x • • 1750x • • • • 1056x • • • 1549x • Strathcarron d • • 0659 • • • 1252 1430 • • 1757 • • • • 1102 • • • 1556 • Achnashellach d • • 0708x • • • 1301x 1439x • • 1806x • • • • 1111x • • • 1605x • Achnasheen d • • 0727 • • • 1320 1501 • • 1825 • • • • 1130 • • • 1624 • Achanalt d • • 0737x • • • 1330x 1511x • • 1835x • • • • 1140x • • • 1634x • Lochluichart d • • 0744x • • • 1337x 1517x • • 1842x • • • • 1146x • • • 1641x • Garve d • • 0754 • • • 1347 1527 • • 1852 • • • • 1158 • • • 1651 • Dingwall d 0710 0739 0817 1001 1153 1245 1410 1550 1610 1626 1919 1941 2024 2258 1136 1221 1445 1543 1649 1714 2300 Conon Bridge d 0716 0745 0822 1006 1158 1250 1415 1555 1615 1631 1924 • 2029 2303 1141 1226 1450 1548 1654 1719 2305 Muir of Ord d 0724 0752 0830 1014 1205 1258 1422 1603 1624 1638 1931 1952 2037 2311 1148 1233 1457 1555 1702 1726 2313 Beauly d 0729 0758 0835 1019 1210 1303 1427 1608 1629 1644 1936 • 2042 2316 1153 1238 1502 1601 1707 1732 2318 Inverness a 0744 0813 0850 1034 1225 1318 1442 1623 1646 1701 2000 2010 2057 2331 1208 1253 1517 1616 1722 1747 2333 Aberdeen a 1125 1125 1125 1313 1455 1641 1746 1940 1940 1940 2343 2343 2343 • 1446 1739 1739 1928 2313 2313 • Edinburgh a 1117 1221k 1324 1424 1625n 1826k 1828k 2120k 2120k 2120k 0011t 0011t • • 1644 1644 1836 2013t 2219 2219 • Glasgow Queen Street a 1115k 1213 1315k 1416k 1618p 1810 1810 2045 2045 2045 2343 2343 • • 1558 1713k 1909k 1941 2218k 2218k • Notes and symbols t Dunrobin Castle station is open until g Connects with 2040 Citylink bus to t Change at Inverness and Stirling E To Elgin arr. 2047. Also calls at Nairn 25 October 2015 Portree arr. 2140 x Request stop 2020 and Forres 2031. Catering service h Change at Stirling and Inverness A Catering service available on Saturdays available to Inverness a Arrival time k Change at Inverness and Perth only until 25 July then on Mondays to F Until 27 September. Catering service b Connects with 1215 Citylink bus to n Arrives 3 minutes earlier on Saturdays Saturdays from 31 July available Portree arr. 1315 p Arrives 3 minutes earlier on Saturdays. B Catering service available c Change at Perth and Inverness Change at Inverness and Perth C Until 27 September. Train divides at FSO Fridays & Saturdays only d Departure time q Connecting Citylink bus departs Dingwall. Catering service available to e Connects with 1615 Citylink bus to Portree 1015 arr. Kyle 1114 Kyle of Lochalsh and Wick Portree arr. 1715 r Connecting Citylink bus departs D From 4 October. Catering service f Departs 2
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  • Midnight Train to Georgemas Report Final 08-12-2017

    Midnight Train to Georgemas Report Final 08-12-2017

    Midnight Train to Georgemas 08/12/2017 Reference number 105983 MIDNIGHT TRAIN TO GEORGEMAS MIDNIGHT TRAIN TO GEORGEMAS MIDNIGHT TRAIN TO GEORGEMAS IDENTIFICATION TABLE Client/Project owner HITRANS Project Midnight Train to Georgemas Study Midnight Train to Georgemas Type of document Report Date 08/12/2017 File name Midnight Train to Georgemas Report v5 Reference number 105983 Number of pages 57 APPROVAL Version Name Position Date Modifications Claire Mackay Principal Author 03/07/2017 James Consultant Jackson David Project 1 Connolly, Checked Director 24/07/2017 by Alan Director Beswick Approved David Project 24/07/2017 by Connolly Director James Principal Author 21/11/2017 Jackson Consultant Alan Modifications Director Beswick to service Checked 2 21/11/2017 costs and by Project David demand Director Connolly forecasts Approved David Project 21/11/2017 by Connolly Director James Principal Author 08/12/2017 Jackson Consultant Alan Director Beswick Checked Final client 3 08/12/2017 by Project comments David Director Connolly Approved David Project 08/12/2017 by Connolly Director TABLE OF CONTENTS 1. INTRODUCTION 6 2. BACKGROUND INFORMATION 6 2.1 EXISTING COACH AND RAIL SERVICES 6 2.2 CALEDONIAN SLEEPER 7 2.3 CAR -BASED TRAVEL TO /FROM THE CAITHNESS /O RKNEY AREA 8 2.4 EXISTING FERRY SERVICES AND POTENTIAL CHANGES TO THESE 9 2.5 AIR SERVICES TO ORKNEY AND WICK 10 2.6 MOBILE PHONE -BASED ESTIMATES OF CURRENT TRAVEL PATTERNS 11 3. STAKEHOLDER CONSULTATION 14 4. PROBLEMS/ISSUES 14 4.2 CONSTRAINTS 16 4.3 RISKS : 16 5. OPPORTUNITIES 17 6. SLEEPER OPERATIONS 19 6.1 INTRODUCTION 19 6.2 SERVICE DESCRIPTION & ROUTING OPTIONS 19 6.3 MIXED TRAIN OPERATION 22 6.4 TRACTION & ROLLING STOCK OPTIONS 25 6.5 TIMETABLE PLANNING 32 7.
  • Surface Access Integrated Ticketing Report May 2018 1

    Surface Access Integrated Ticketing Report May 2018 1

    SURFACE ACCESS INTEGRATED TICKETING REPORT MAY 2018 1. Contents 1. Executive Summary 3 1.1. Introduction 3 1.2. Methodology 3 1.3. Current Practice 4 1.4. Appetite and Desire 5 1.5. Barriers 5 1.6. Conclusions 6 2. Introduction 7 3. Methodology 8 4. Current Practice 9 4.1. Current Practice within the Aviation Sector in the UK 11 4.2. Experience from Other Modes in the UK 15 4.3. International Comparisons 20 5. Appetite and Desire 25 5.1. Industry Appetite Findings 25 5.2. Passenger Appetite Findings 26 5.3. Passenger Appetite Summary 30 6. Barriers 31 6.1. Commercial 32 6.2. Technological 33 6.3. Regulatory 34 6.4. Awareness 35 6.5. Cultural/Behavioural 36 7. Conclusions 37 8. Appendix 1 – About the Authors 39 9. Appendix 2 – Bibliography 40 10. Appendix 3 – Distribution & Integration Methods 43 PAGE 2 1. Executive Summary 1.1. Introduction This report examines air-to-surface access integrated ticketing in support of one of the Department for Transport’s (DfT) six policy objectives in the proposed new avia- tion strategy – “Helping the aviation industry work for its customers”. Integrated Ticketing is defined as the incorporation of one ticket that includes sur- face access to/from an airport and the airplane ticket itself using one transaction. Integrated ticketing may consider surface access journeys both to the origin airport and from the destination airport. We recognise that some of the methods of inte- grated ticketing might not be truly integrated (such as selling rail or coach tickets on board the flight), but such examples were included in the report to reflect that these exist and that the customer experience in purchasing is relatively seamless.