North Highlands, Inverness to Kyle
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It is advised all passengers check scotrail.co.uk or National Rail Enquiries for up to date travel information before travelling. north highlands A’ Ghàidhealtachd a Tuath Train times 16 May 2021 – 11 Dec 2021 Calling at: Dingwall, Kyle of Lochalsh, Thurso, Wick Welcome to your new train timetable Throughout the pandemic we have done everything we can to keep you moving. We are continuing to deliver a critical service to support the country, and help with the recovery. Enhanced cleaning of trains and stations is continuing, and Scotland’s Railway is safe for customers. When travelling, customers need to play their part, and follow our five rules for safer travel. This includes wearing a face covering for the entire journey, including at stations and on trains. Customers are reminded to buy in advance of travel via the ScotRail app, website, or station facilities to ensure waiting times are reduced and physical distancing supported. All customers must hold a valid ticket before boarding a train. Five rules for safer travel 07:00-09:00 16:00-18:30 Don’t travel Avoid these main Don’t board if you Cover your face and Be patient, if you feel unwell commuting times think it’s not safe maintain physical most seats need distancing to be empty 2 Receie lie service dates Next Departures Generally good service on this route View lie Glasgow Queen Street departures train times to Edinburgh (Waverley) 13:12 Platform 9 Edinburgh (Waverley) Load tickets to ScotRail your martcard 13:15 Platform 3 Edinburgh (Waverley) ScotRail 13:28 Platform 9 Edinburgh (Waverley) ScotRail 13:40 Platform 3 Edinburgh (Waverley) ScotRail 13:45 Platform 9 Che how Edinburgh (Waverley) Plan or orney ScotRail and u tickets bus a service is Sta in the now while ou’re on the go Download the ree cotRail ap and lan our ourne easily with all the information you need right at your fingertips. Whe yo la you ourney an uy you ickets usin e app you'l eve ay any ookin ees 3 Station facilities Aberdeen * S Achanalt U Achnasheen U Achnashellach U Alness U Altnabreac U Ardgay U Attadale U Beauly U Brora U Conon Bridge U Culrain U Dingwall S Duirinish U Duncraig U Dunrobin Castle U Edinburgh * S Fearn U Forsinard U Garve U Cycle racks / storage Toilets Car charging points Free Wi-Fi Car parking S – Staffed P – Part-time Taxi rank U – Unstaffed Ticket Vending Machine Facility is available Smartcards accepted * Parking charges apply 4 Georgemas Junction U Glasgow Queen S Street Golspie U Helmsdale U Invergordon U Inverness * S Invershin U Kildonan U Kinbrace U Kyle of Lochalsh S Lairg U Lochluichart U Muir of Ord U Plockton U Rogart U Scotscalder U Strathcarron U Stromeferry U Tain U Thurso S Wick S Cycle racks / storage Toilets Car charging points Free Wi-Fi Car parking S – Staffed P – Part-time Taxi rank U – Unstaffed Ticket Vending Machine Facility is available Smartcards accepted * Parking charges apply 5 General Information Seat reservations While we continue to move through the completing the online booking form stages of lockdown restrictions easing, on our website, or visiting any ScotRail we are unable to offer allocated seat staffed station. Further information is reservations. available on our website located in the section Your Journey/Accessible Travel. This is only a temporary measure and we plan to reintroduce allocated seats You can also pick up a copy of our as soon as we can do so safely. In the Assisted Travel Policy marked Passenger meantime, we are asking customers Leaflet – Helping older and disabled to take personal responsibility and passengers from any of our staffed maintain a safe physical distance from stations, or write to ScotRail Customer each other when travelling. Relations who will happily send you a hard copy to your chosen address. Buying your ticket You’ll always get the best fare if you buy Public holidays your ticket before boarding your train. Some services may alter on public You also remove the risk of having to holidays. Please check our website queue for a ticket at busy times when before travelling. you get off. Find out the different ways to buy your Feedback ticket at www.scotrail.co.uk/ Please let us know how we are doing by buy-before-you-board contacting our Customer Relations Team (see back page for details). Assisted Travel If you would benefit from a little extra If you are still unsatisfied, contact: help when using our services, you can FREEPOST - RAIL OMBUDSMAN arrange assistance by calling 0800 912 web: www.railombudsman.org 2901 or use Textphone 18001 0800 email: [email protected] 912 2 901 (for deaf and hearing loss tel: 0330 094 0362 customers), using Passenger Assist App, twitter: @RailOmbudsman 6 PlusBus Help us to make your journey PlusBus is an add-on to your train ticket as safe as possible giving unlimited bus travel on most bus Ensure that you give yourself enough services around the whole urban area of time to catch your train and never try to your origin or destination. board or leave a train while the doors are closing or the train is starting to Rail & Sail move – please note that train doors ScotRail works with Scotland’s ferry close 30 seconds prior to departure operators to provide combined Rail & time. Sail tickets. If the door warning is sounding, it is too RailBus late to board or alight the train We have an additional range of RailBus Remember to mind the gap when tickets which provide onward travel by boarding and alighting. Please take the bus, connecting you to specific towns time to read the safety notices on-train beyond the rail network. and keep your luggage with you at Edinburgh Trams and Glasgow Subway all times. Full times of Edinburgh Trams and Glasgow Subway can be accessed at Please note that trains may divide en www.travelinescotland.com/subway- route – check with staff that you are in tram-operators the correct portion of the train. Cycles Alcohol We carry cycles free on our trains. We want everyone who travels with us Reservations are required on some to be able to do so in a safe and friendly longer distance routes and can be made environment. As the coronavirus online at www.scotrail.co.uk, by calling pandemic continues, we want to do 0344 811 0141, or at many ticket everything we can to support the offices. Find out more, including routes public health measures put in place where a cycle reservation is required, at by the Scottish Government. From www.scotrail.co.uk/cycling Monday 16 November 2020, alcohol will not be allowed in our stations and on our trains, and people showing specific signs of intoxication will not be permitted to travel. The British Transport Police (BTP) support this decision. 7 Smoking, vaping or using e-cigarettes Terms and Conditions These are all prohibited within any of ScotRail reserve the right to alter the our trains or stations, including all toilet information contained within this and platform areas. timetable without notice. Every effort is made to ensure details are correct Delay Repay at time of print, but ScotRail accept You may be entitled to compensation no liability for any inaccuracies. This if your journey has been delayed for statement does not affect rights and 30 minutes or more. Please visit www. remedies you would otherwise have scotrail.co.uk/delay-repay for more under the Consumer Rights Act 2015, information. unless the law allows this. Travelling to / from the station by bus? Bus services may be available from stations on this route. For full details please contact Traveline Scotland – your one-stop-shop for all your public transport journeys. * Calls cost 12p per minute plus your Scan this QR code to download phone company’s access charge. the free Traveline Scotland app Lines are open 24 hours. 8 Timetables available for other routes Ayrshire, Inverclyde & Stranraer Cathcart Circle, Neilston & Newton Dunbartonshire Edinburgh & Fife Edinburgh & Glasgow – Aberdeen Edinburgh & Glasgow – Inverness Edinburgh & Glasgow – Stirling / Alloa / Dunblane Edinburgh –Newcraighall – Tweedbank Glasgow – Barrhead, Kilmarnock & Carlisle Glasgow – East Kilbride Glasgow – Edinburgh via Airdrie / Bathgate Glasgow – Edinburgh via Cumbernauld & Falkirk Grahamston Glasgow – Edinburgh via Falkirk High Glasgow – Edinburgh & North Berwick / Dunbar Glasgow – Edinburgh via Shotts Glasgow – Maryhill / Anniesland Glasgow – Paisley Canal Inverness – Aberdeen Lanarkshire West Highlands 9 Dunrobin castle is a summer only station, please refer to the timetables to check when you can board and alight from this station Visit the friends of the Far North Line website at www.fofnl.org.uk Ferry connections from Scrabster to Stromness are operated by Northlink Ferries, timetable information can be obtained from www.northlinkferries.co.uk or by calling 0845 6000 449. Customers holding valid Rail and Sail tickets to/from Stromness should note a connecting taxi between Thurso Railway Station and Scrabster is included. Taxis can be booked by calling 01847 893 434 as soon as possible after ticket purchase, but no later than Helmsdale on northbound journeys and prior to departing Stromness on southbound journeys. Staff will assist you if you do not have a mobile phone. Taxis are also available for hire by other passengers- normal taxi fares will apply Ferry connections from Ullapool to Stornaway and from Uig to Tarbert or Lochmaddy are operated by Caledonian MacBrayne, timetable information can be obtained from www. calmac.co.uk or by calling