DEPARTMENT OF JUSTICE OFFICE OF THE CITY PROSECUTOR, VIGAN CITY, ILOCOS SUR
CITIZEN’S CHARTER
I. Mandate:
The Department of Justice (DOJ) derives its mandate primarily from the Administrative Code of 1987 (Executive Order No. 292). It carries out this mandate through the Department Proper and the Department's attached agencies under the direct control and supervision of the Secretary of Justice. Under Executive Order (EO) 292, the DOJ is the government's principal law agency. As such, the DOJ serves as the government's prosecution arm and administers the government's criminal justice system by investigating crimes, prosecuting offenders and overseeing the correctional system. The DOJ, through its offices and constituent/attached agencies, is also the government's legal counsel and representative in litigations and proceedings requiring the services of a lawyer; implements the Philippines' laws on the admission and stay of aliens within its territory; and provides free legal services to indigent and other qualified citizens. II. Vision:
A just and peaceful society anchored on the principles of transparency, accountability, fairness and truth
III. Mission:
Effective, efficient and equitable administration of Justice
IV. Service Pledge:
We undertake to provide every person equal access to justice, to faithfully safeguard constitutional rights and ensure that no one is deprived of due process of law.
Our commitment is to advocate for reforms in partnership with our stakeholders, to simplify processes and to re-engineer systems to best serve our constituents.
We shall work with honor and integrity for the institution, for God and Country.
V. Service Specification:
1. Receiving Criminal Complaints for Preliminary Investigation
A preliminary investigation is an inquiry or proceeding to determine whether there is a sufficient ground to engender a well-founded belief that a crime has been committed and the respondent is probably guilty thereof and should be held for trial.
Office or Office of the City Prosecutor, Vigan City, Ilocos Sur Division: Classification: Simple Type of G2C Transaction: Who may All avail:
CHECKLIST OF DOCUMENTARY REQUIREMENTS Document No. of Copies Where to Secure 1. Complaint-affidavit/sworn- 5 + Complainant/ Philippine National statement of witness/es of number of respondent/s Police (PNP) private complainant/victim (1 original copy, 4 + no. of respondent/s photocopies) 2. Affidavit/sworn-statement of 5 + Witness/es/ Philippine National witness/es (1 original copy, number of respondent/s Police (PNP) 4 + no. of respondent/s photocopies) 3. Supporting Documents (1 5 + Complainant/ Philippine National original copy, 4 + no. of number of respondent/s Police (PNP) respondent/s photocopies) a. Certificate to File Action Barangay Hall (for offenses covered by the KatarungangPambaran gay) b. Medical Certificate (for Philippine National Police (PNP)/ frustrated or attempted Hospital/Complainant homicide, murder, parricide, and physical injuries cases) c. Police Investigation Philippine National Police (PNP) Report d. Police Sketches (for Philippine National Police (PNP) vehicular collision case) e. Photographs (for Philippine National Police (PNP) vehicular collision case) f. Inventory/List of Philippine National Police (PNP)/ articles/Items subject of Complainant the offense with their respective values (for theft, robbery, Anti- Piracy and Anti- Highway Robbery, and Anti-Fencing Law cases) g. Gambling paraphernalia Philippine National Police (PNP) or its photograph, if any, item/cash money (bet/wager) (for illegal gambling case) h. Certification (for Anti- Traffic Management Group/ Carnapping Law case) Land Transportation Office (LTO) i. Certification (for illegal Firearms and Explosives Office of possession of firearms, the PNP ammunitions and explosives cases) j. Certification of Non- Philippine Overseas and Licensee or Non-Holder Employment Authority (POEA) of Authority (for illegal recruitment case) k. Chemistry Philippine National Police (PNP)/ Report/Laboratory Crime Laboratory Office of the examination report PNP/ PDEA/CIDG signed by forensic chemist (for Dangerous Drugs Law/ Comprehensive Dangerous Drugs Act cases) l. Death Certificate (for Philippine Statistics Authority parricide, murder, (PSA)/ Local Civil Registrar (LCR) homicide cases) m. Authority to File Bureau of Custom / Complaint (for violation Bureau of Internal Revenue (BIR) of the Tariff and Customs Laws or National Internal Revenue Code, respectively) n. Birth Certificate; or dental chart accompanied by the certificate of the dentist; or affidavit of any of the Philippine Statistics Authority parent/disinterested (PSA) / Dentist concerned person stating the age and date of birth of the victim/offender (for minor victim/ offender) o. Certificate of Department of Social Welfare and discernment (for cases Development (DSWD) covered by R.A. 9344 "the Juvenile Justice and Welfare Act", in cases where the offender is 15 years old and below 18 years old) 4. Investigation Data Form (1 2 Office of the City Prosecutor, Vigan original copy, 1 photocopy) City, Ilocos Sur
PROCEDURES Fees to Processing Person Client Steps Agency Actions be Paid Time Responsible 1. Submit the Check the documents. None 5 minutes Admin documentary Assistant/ requirements properly If complete, require the Admin Aide bound, arranged, complainant to fill-up labeled and paged. the Investigation Data Form (IDF).
If incomplete, return all documents. 2. Fill-out and submit the Check the None 5 minutes Admin IDF. completeness and Assistant/ accuracy of data in the Admin Aide IDF and require the complainant to subscribe/ certify under oath the IDF and the complainant/witness (es) affidavit/s 3. Certify under oath the Administer the oath None 10 minutes Prosecutor information contained in on-duty the IDF and complaint/witness(es) affidavits 4. Submit to the receiving Stamp “Received” with None 5 minutes Admin staff. name of office, date, Assistant/ time, name and Admin Aide signature of receiving staff. Write or stamp the 5 minutes Admin assigned NPS docket Assistant/ number on the IDF. Admin Aide Record the complaint 5 minutes Admin in the appropriate Assistant/ logbook and electronic Admin Aide database, if any. 5. Receive the duly stamped/ received copyof IDFwith assigned NPS docket number and sign in the logbook TOTAL: 35 minutes
2. Receiving Criminal Complaints for Inquest Proceedings
An inquest proceeding is an informal and summary investigation conducted by a public prosecutor in criminal cases involving persons arrested and detained without the benefit of warrant of arrest issued by the Court for the purpose of determining whether or not these persons should remain under the custody and correspondingly be changed in Court.
Office or Office of the City Prosecutor, Vigan City, Ilocos Sur Division: Classification: Simple Type of G2C Transaction: Who may All avail:
CHECKLIST OF DOCUMENTARY REQUIREMENTS Document No. of Copies Where to Secure 1. Affidavit of Arrest/Apprehension 5 + Philippine National Police (and Affidavit of Turnover if citizen’s number of respondent/s (PNP) Arrest) (1 original copy, 4 + no. of respondent/s photocopies) 2. Investigation Report (1 original copy, 5 + Philippine National Police (PNP) 4 + no. of respondent/s photocopies) number of respondent/s (1 original copy, 4 + no. of respondent/s photocopies) 3. Affidavit of complainant and 5 + Complainant and Witness/es/ witness/es number of respondent/s Philippine National Police (PNP) (1 original copy, 4 + no. of respondent/s photocopies) 4. Supporting Documents (1 original 5 + Complainant/ Philippine copy, 4 + no. of respondent/s number of respondent/s National Police (PNP) photocopies): a. Murder, Homicide and Parricide Certified true/ machine copy Philippine Statistics Authority of death certificate of the (PSA)/ Hospital victim Autopsy report and the Philippine National Police certificate of post-mortem (PNP)/ Doctor who conducted examination, if already autopsy or post-mortem available examination Marriage certificate (for Philippine Statistics Authority parricide case) (PSA)/ Local Civil Registrar (LCR) b. Frustrated or Attempted Homicide, Murder, Parricide and Physical Injuries Medical certificate of the Hospital complaining witness/victim showing the nature and extent of the injury and duration of healing Certification or statement as Hospital to duration of the treatment or medical attendance
Certification or statement as Hospital to duration of incapacity for work Marriage certificate (in Philippine Statistics Authority frustrated or attempted (PSA)/ Local Civil Registrar murder parricide cases) (LCR) c. Violation of the Dangerous Drugs Law/Comprehensive Dangerous Drugs Act of 2002 (RA 9165) Chemistry report or certificate Philippine National Police of laboratory examination (PNP)/ PDEA/ CIDG duly signed by the forensic chemist, or if unavailable, field test results on the seized drug as attested to by a PNP Narcotics Command operative or other competent person Machine copy or photograph Philippine National Police of the buy-bust money, if (PNP)/ PDEA/ CIDG available Affidavit of the poseur buyer, Philippine National Police if any. (PNP)/ PDEA/ CIDG d. Theft and Robbery, Violation of the Anti-Piracy and Anti-Highway Robbery Law (PD 532) and Violation of the Anti-Fencing Law (PD 1612) A list/inventory of the articles Philippine National Police and items subject of offense (PNP)/ complainant Statement of their respective Philippine National Police values (PNP)/ complainant e. Rape, Seduction, and Forcible Abduction with Rape The medico-legal report Philippine National Police (living case report) if the (PNP)/ Doctor who examined victim submitted herself for the victim (Hospital) medical or physical examination f. Violation of the Anti-Carnapping Law (RA 6539) Machine copy of the Land Transportation Office certificate of motor vehicle (LTO) registration Machine copy of the current Land Transportation Office official receipt of payment of (LTO)/ complainant the registration fees of the subject motor vehicle Photograph of the motor Philippine National Police (PNP) vehicle, if readily available Certification Traffic Management Group/ Land Transportation Office (LTO) Other evidence of ownership Land Transportation Office (LTO)/ complainant
g. Violation of the Anti-Cattle Rustling Law (PD 533) Machine copy of the cattle Veterinary Office/ complainant certificate of registration Photograph of the cattle, if Philippine National Police readily available (PNP)/ complainant and the Veterinary Office concerned h. Violation of Illegal Gambling Law (PD 1602) Gambling paraphernalia Philippine National Police (PNP) Photograph of the gambling Philippine National Police (PNP) paraphernalia, if any Cash money, if any Philippine National Police (PNP) i. Illegal Possession of Firearms, Ammunitions and Explosive (PD 1866, as amended by RA 8294) Chemistry report duly signed Philippine National Police by the forensic chemist (PNP)/ CIDG/ Firearms and Explosives Office Photograph of the explosive, Firearms and Explosives Office/ if readily available Philippine National Police (PNP)/ CIDG j. Violation of the Fisheries Law (PD 704) Photograph of the confiscated Philippine National Police (PNP) fish, if readily available Photograph of fishing Philippine National Police (PNP) paraphernalia, if any Certification Bureau of Fisheries and Aquatic Resources k. Violation of RA 9262 (VAWC) Marriage Contract/Certificate, Philippine Statistics Authority or affidavit/evidence of (PSA)/ Complainant “dating relationship”, if applicable Barangay protection order , if Barangay Hall any l. Where the victim/offender is a minor: Birth Certificate; or dental Philippine Statistics Authority chart accompanied by the certificate of the dentist; or affidavit of any of the parent/disinterested person stating the age and date of birth of the victim/offender Certificate of discernment (for Department of Social Welfare cases covered by R.A. 9344 and Development (DSWD) "the Juvenile Justice and Welfare Act" 5. Investigation Data Form duly 2 Office of the City Prosecutor, accomplished and certified under Vigan City, Ilocos Sur oath by the law enforcer or citizen effecting the arrest
PROCEDURES Fees Processing Person Responsible Client Steps Agency Actions to be Time Paid 1. The law enforcer Check the documents. None 5 minutes Admin Assistant/ Admin submits the Aide documentary If complete, require requirements the complainant to fill- properly bound, up the Investigation arranged, labeled Data Form (IDF). and paged. If no Affidavit of Arrest and IDF, return all documents. 2. Fill-out and Check the None 5 minutes Admin Assistant/ Admin submit the IDF. completeness and Aide accuracy of data in the IDF and require the complainant to subscribe/ certify under oath the IDF and the complaint/witness (es) affidavit/s. 3. Certify under Administer the oath. None 10 minutes Prosecutor oath the on-duty information contained in the IDF and complaint/witness (es) affidavits. 4. Submit to the Stamp “Received” with None 5 minutes Admin Assistant/ Admin receiving staff. name of office, date, Aide time, name and signature of receiving staff. Write or stamp the None 5 minutes Admin Assistant/ Admin assigned NPS docket Aide number on the IDF. Record the complaint None 5 minutes Admin Assistant/ Admin in the appropriate Aide logbook and electronic database, if any. 5. Receive duly stamped/received copy of IDF with assigned NPS docket number and sign in the logbook TOTAL: 35 minutes
3. Provision of Prosecutor’s Clearance
A Prosecutor’s Clearance is a document issued to an individual who needs the same for the purpose of local employment or foreign employment, foreign travel, firearm license, permit to carry firearms, and retirements. This basically assures that an individual has no pending case/s.
Office or Office of the City Prosecutor, Vigan City, Ilocos Sur Division: Classification: Simple Type of G2C Transaction: Who may avail: All
CHECKLIST OF REQUIREMENTS No. of Document Where to Secure Copies 1. Request Form or documents with case information 1 Office of the City Prosecutor, Vigan City, Ilocos Sur 2. Valid government-issued identification card with photo 1 Government issued ID from any of the following: BIR, DFA, PSA, SSS, GSIS, Pag- IBIG, Philippine Postal Corporation, etc. 3. CEDULA 1 Barangay/ City Hall of Vigan City, Ilocos Sur
PROCEDURES Fees Person Processing Client Steps Agency Actions to be Respons Time Paid ible 1. Fill-out and submit the Check the documentary 3 minutes Admin request form together with requirements for Assistant/ ID to Docket Section for completeness. Admin initial assessment. Aide Make sure to secure the Verify the status of the case. 10 minutes Admin Order of Payment that will Assess and issue Order of 5 minutes Assistant/ be issued. Payment,if no pending case. Admin Processing of the request 3 minutes Aide 2. Pay the required fees at the Accept the payment based on 3 minute Collection Cashier by showing the the Order of Payment: Officer Order of Payment. Make sure to secure For Firearm License 1,000 Official Receipt (O.R) that For Permit to Carry 500 will be issued upon For Business Permit 300 payment. For Foreign Travel 200 For Retirement/Resignation 100 For Foreign Employment 100 For Local Employment 50
Issue the Official Receipt. 3 minutes
3. Present the O.R. to the Check the Official Receipt and 3 minutes Collection Docket Section. process the request. Officer Issue the Certificate to the 3 minutes client. 4. Receive the clearance and sign in the logbook. Total: 33 minutes
4. Provision of Prosecutor’s Certification of Case Status and Certified Copy of Documents
A copy of a primary/original document that has been certified to prove that such is the true copy of the original document.
Office or Office of the City Prosecutor, Vigan City, Ilocos Sur Division: Classification: Simple Type of G2C Transaction: Who may avail: All
CHECKLIST OF REQUIREMENTS No. of Document Where to Secure Copies 1. Request Form or documents with case information 1 Office of the City Prosecutor, Vigan City, Ilocos Sur
2. Valid government-issued identification card with photo 1 Government issued ID from any of the following: BIR, DFA, PSA, SSS, GSIS, Pag-IBIG, Philippine Postal Corporation, etc.
PROCEDURES Fees Processing Person Client Steps Agency Actions to be Time Responsible Paid 1. Fill-out and submit the Check the documentary 3 minutes Admin request form together requirements for Assistant/ with ID to Docket Section completeness/ if requesting Admin Aide for initial assessment. party is not one of the parties, Make sure to secure request proof of relationship. the Order of Payment that will be issued. Verify the status of the case. 10 minutes Admin Issue the Order of Payment if 3 minutes Assistant/ the record is available. Admin Aide Start processing the request 3 minutes 2. Pay the required fees at Accept the payment based on 3 minutes Collection the Cashier by showing the Order of Payment. Officer the Order of Payment.
75 Make sure to secure For first three (3)pages 2/ Official Receipt that will copy of documents page be issued upon Succeeding pages payment. Issue the Official Receipt. 3 minutes 3. Return to the Docket Check the Official Receipt. 3 minutes Admin Section for the Issue the Certificate to the 2 minutes Assistant/ processing and release client. Admin Aide of certification. 4. Receive the certification and sign in the logbook. TOTAL: 30 minutes
VI. FEEDBACK AND COMPLAINTS MECHANISMS
Client Step Person/Office Agency Action Frontline Service Contact Information Responsible A. FEEDBACK 1. How to file a feedback? a. Accomplish the a. Type DOJ Client’s website and click Feedback Form Feedback Form: at the Frontline Service www.doj.gov.ph/ citizen_charter_vers ion_3.html
b. Drop the b. Answer the a. Compiles the Administrative accomplished feedback form and Client’s Feedback Officer Client’s click “Submit Form and submit Feedback Form Feedback Form.” to the head of into the office. designated drop box at the Public Assistance and Complaints Desk (PACD)/Frontli ne Service 2. How feedback is processed? b. Tabulate, Administrative summarize and Officer evaluate the feedback forms using appropriate statistical tools. c. Submit the Administrative report to the head Officer of office for appropriate action copy furnished the Quality Management Representative (QMR) for reference.
Feedback requiring answers are forwarded to the relevant offices within 3 days upon receipt of the feedback for explanation. d. Relay the Administrative answer to the Officer client. B. COMPLAINTS 1. How to file a complaint? a. Go to Public a. Contact the a. Receive and Administrative Assistance and following persons record the Officer/ Complaint Desk complaint in the PACD (PACD) and Head of the logbook. submit/ report Regional/Provincial/Ci the complaint in ty Prosecution Office writing/verbal with the following ARTA – information: [email protected] h . Full name, address, 1-ARTA and contact details of (2782) the complainant Presidential . Details of the act Complaints Center - complained of 8888 . Person(s) CSC Contact charged, . Name of agency Center ng Bayan – of the person(s) 0908-881-6565 charged, if applicable, and . Evidence of such violation. 2. How complaints are processed? b. Evaluate the Administrative complaint. Officer
c. Submit / transmit Administrative the complaint to Officer the relevant office/unit for explanation. d. Submit the report Administrative to the head of Officer office for appropriate action. e. Send the Head feedback of the head of office to Regional/Provincial/ the client. City Prosecution Office