WAVERLEY COUNCIL ANNUAL REPORT 2017/18

CONTENTS

Preface 04 Part 2: Delivery Program Achievements 41 Our Performance Snapshot 05 Sustainable Community 42 Mayor's Message 06 Year in Review 43 General Manager's Message 08 Sustainable Living 47 Part 1: Waverley Council Overview 09 Year in Review 48 Sustainable Environment 53 Our Community Vision 10 Year in Review 54 Our Local Government Area (LGA) Map 11 Sustainable Governance 57 Waverley – Our Local Government Area 12 Year in Review 58 The Elected Council 14 Waverley Council Committees 15 Part 3: Meeting our Additional Our Mayor and Councillors 16 Statutory Requirements 63 Our Organisation 20 Amount of rates and charges Waverley Corporate 21 written off during the year 64 Waverley Life 22 Mayoral and Councillor Fees, Waverley Futures 23 expenses and facilities 64 Waverley Renewal 24 General Manager and Senior Our Planning Framework 26 Staff remuneration 65 The Community Strategic Plan 27 Report on Infrastructure Assets 66 Delivery Program and Resourcing Government Information Public Strategy 27 Access (GIPA) 69 External bodies exercising Compliance with Companion Waverley Council functions 28 Animals Act and Regulation 73 Partnerships and Cooperation 29 Amount incurred in Legal Proceedings 74 Our Financial Snapshot 30 Progress against Equal Employment Opportunity Management Plan 76 Financial Performance Ratios 32 Swimming Pool Inspections 78 Awards received 36 Progress Report – Disability Inclusion Grants and Donations awarded 37 Action Plan 2017–18 79 Grants received 39 Works undertaken on private land 84 Sponsorships received 40 Voluntary Planning Agreements 85 Report on Special Rate Variation 89 Contracts awarded by Waverley Council 90 4 PREFACE

PURPOSE OF THIS ANNUAL REPORT This Annual Report documents Waverley Council’s performance during the 2017–18 financial year in relation to the principal activities detailed in the Delivery Program 2013–18 and Operational Plan 2017–18.

The Annual Report is made up of four parts:

Part 01. Is an overview of Waverley Council

Part 02.

Provides details of Waverley Council’s performance against the Delivery Program 2013–18

Part 03. Provides additional reporting information required by legislation

Part 04. Contains Waverley Council’s audited financial statements

The first three parts are published in one volume. Part four is published separately. This report is prepared in accordance with Section 428 of the Local Government Act 1993 and the Office of Local Government Integrated Planning and Reporting Guidelines for Local Government in NSW.

Waverley Council 5 OUR PERFORMANCE SNAPSHOT

Waverley Council’s Community KEY FINDINGS FROM COMMUNITY SURVEYS Strategic Plan, Waverley Together 3 2016 AND 2018 (WT3) 2013–2025, was built around the following quadrants. In 2016 and 2018, Waverley Council engaged Micromex Research to undertake community surveys to measure community satisfaction with • Sustainable Community services offered by Waverley Council. • Sustainable Living • Sustainable Environment OVERALL COMMUNITY SATISFACTION WITH • Sustainable Governance COUNCIL'S PERFORMANCE

The Delivery Program 2013–18 and 100% Operational Plan 2017–18 were also based on these quadrants. 91% 80% 86% Sitting beneath these were the strategies Waverley Council 60% implemented to move in the direction set out in WT3, and 40% Waverley Council’s reporting 91% tracks progress in delivering these. 20% 86% Below is a summary overview of overall progress in implementing 0% the actions in the Operational Plan 2016 2018 2017–18. In 2018, the overall community satisfaction with Waverley Council’s OVERALL PERFORMANCE performance increased significantly. Community satisfaction rating In 2017–18, 73% of the actions in 2018 with Waverley Council’s performance is 91%, an increase of 5 in the Operational Plan were percentage points from 2016. completed and 27% delayed.

The mean ratings of Waverley Council’s performance are significantly higher than Micromex NSW LGA benchmarks which are based on similar community 27% surveys undertaken by other councils across NSW. 25% NSW LGA Metro Regional All of NSW Waverley 75% 73% brand Benchmark Benchmark Benchmark Council scores

Mean 3.45 3.22 3.31 3.73 ratings

Completed Delayed

30% Annual Report 2017–2018

70% 6 MAYOR’S MESSAGE

the dumping. We will continue with The most significant legislative waste education and minimisation matter we are dealing with relates programs and enforcement to new laws for development alongside this improved clean up approval. response time. New State Government imposed The provision of extra toilet and laws have resulted in Councillors shower amenities at Bondi Beach no longer having a say in individual is long overdue. Council is planning development approvals. This means for a new amenities block with developments that Council and the various options being considered community don’t support can gain with direct access off the beach and approval by the developer going off the concourse. directly to the State Government. We are actively lobbying to re- We have budgeted for a new major establish the right of the community childcare facility and are currently to have a say on development conducting a feasibility study, and approvals. have introduced new guidelines One of the highlights of the to ensure Council owned surf club All Council meetings are now full buildings are maintained into the video live streamed and archived 2017–18 financial year has been our roll out of changes to future. on our website as part of our parking fees and permits. The commitment to open public We are progressing forward with democracy. changes ensured residents are the Bondi Pavilion Restoration the first priority when it comes to and Conservation Project after John Wakefield, parking in Waverley. In the largest a series of meetings with the Mayor of Waverley consultation ever undertaken by community, particularly the Bondi Council, the community told us Pavilion Stakeholder Committee they wanted greater flexibility - a fully consultative process with around parking and this is what agreement of the key aspects of the we have delivered. brief to the architects. This marks a line in the sand with the new brief The first residential parking permit ensuring the Pavilion is restored as is now free and we have switched a community and cultural centre. off Bondi Junction parking meters after 6pm. Proposed changes to Council continues to lobby the the Beach Parking permit were not State Government to provide direct well supported in the community access off Oxford Street through and have not been implemented. A Rowe Street into the Bus Rail second review of parking in Queen Interchange for commuters. We Elizabeth Drive and Park Drive will are now considering constructing now be undertaken. access ourselves on behalf of the community. This is a long Council is committed to cleaning up term and complex project which our streets faster. We are hiring new needs cooperation from the State staff and are moving to a standard Government and your Council is of removing dumped rubbish off determined to pursue this vital footpaths and streets within two improvement to public transport. business days of residents reporting

Waverley Council 7

Annual Report 2017–2018 8 GENERAL MANAGER’S MESSAGE

developed from your contributions upgrades. The remediation project and feedback at the beginning at Niblick Street Reserve, the of the year, and this edition of beloved community park, was Waverley in Focus provides a completed in December 2017, with summary of our goals and strategies new plantings, play equipment, derived from your input. accessible footpath and a bubbler installed. Other highlights include: Council is in the business of helping • The restoration of Waverley their communities overcome Cemetery’s landslip and coastal challenges and capitalise on walk, which were damaged in the opportunities. As Council staff, we June 2016. need to ensure our services and The work is addressing safety offerings are shaped to best serve issues, stabilising the existing the needs of the community. embankment and providing long Looking ahead, as a new General term engineering reinforcement to Manager, I am committed to protect the embankment. Other Council implementing changes The past financial year has benefits include the improvement of and investments required to help been a strong one for Waverley the visual amenity and the creation improve service delivery and Council. It is good to see that our of reflective spaces for passive organisational effectiveness. The key community satisfaction rating for recreation. areas of focus for the coming year our performance is 91 per cent in • In 2017–18, the Customer Service will include improving customer 2018. Overall 73 per cent of the Centre front counter served about service systems, ensuring we are actions outlined in our 2017–18 37,475 customers with an average looking after community assets well, Operational Plan were completed. wait time of 4.5 minutes. enhancing how we manage risks across our activities, and improving Our financial position remains The introduction of a new concierge the effectiveness of our compliance in a sound and stable position, serving an average of 45 customers and enforcement functions. with a net operating surplus for per day, ensured visitor enquiries the 2017–18 year. Our Cash and were addressed more efficiently, Finally, I wish to acknowledge investments amount to $171 million with reduced wait times, and and support the staff who were on 30 June 2018. Council has a small reduced numbers of requests that responsible for delivering the proportion of infrastructure backlog needed to be managed by other results in the 2017–18 financial and compares favourably with the staff. year. The work done gives both the industry benchmark of less than two organisation and the community a per cent. • Park and playground upgrades good base to build on. throughout the Waverley LGA were Most significantly, in June 2018, completed. Ross McLeod we adopted our new strategic plan General Manager – Waverley Community Strategic Stephen Street Reserve in Bondi was Plan – which outlines your vision refurbished, with new playground for us for the next 11 years. It was equipment, and landscaping

Waverley Council 9

Part 01. WAVERLEY COUNCIL OVERVIEW

Annual Report 2017–2018 OUR COMMUNITY VISION

Waverley: connecting the city and the sea.

A welcoming and cohesive community that celebrates and enhances our spectacular coastline, vibrant places, and rich cultural heritage. 11 OUR LOCAL GOVERNMENT AREA

Waverley LGA consists of four wards as outlined here. Cr.Sally Betts

Cr.Steven Lewis

HUNTER

Cr.Will Nemesh

Mayor John Wakefield

Deputy Mayor Dominic Wy Cr.Tony Kay Cr.Angela Burill BONDI Kanak

Cr.Leon Goltsman WAVERLEY

LAWSON Cr.Marjorie O'Neill

Cr.George Copeland Cr.Elaine Keenan

Cr.Paula Masselos

Annual Report 2017–2018 12

WAVERLEY – OUR LOCAL GOVERNMENT AREA

OUR LOCAL GOVERNMENT OUR SUBURBS AREA Bondi Beach, Bondi Junction, North Bondi, Bronte, Dover Heights, Queens Park, 9.2km2 Rose Bay, Tamarama, Vaucluse and Waverley OVERSEAS BORN RESIDENTS TOP COUNTRIES OUR DWELLINGS AND BUSINESSES United Kingdom, South Africa, New Zealand, Brazil and Ireland

POPULATION 30,496 34,000 dwellings registered businesses TOTAL POPULATION MEDIAN AGE 72,106 35 years PROJECTED POPULATION DENSELY • 16% of our residents are 0 –14 years old 2031 POPULATED • 8.9% are 15–24 years old AREA • 33.4% are 25–39 years old 80,100 • 28.7% are 40–64 years old • 12.7% are more than 65 years old ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE OVERSEAS BORN RESIDENTS 38.4% 274

Waverley Council LANGUAGES 13 68.8% of us speak English at home while 25.7% speak a language other than English EDUCATION NUMBER OF SCHOOLS Russian is spoken by 2.2% of our residents, 2.1% (including both primary speak Spanish, 1.9% Portuguese, 1.8% French and 17 and secondary) 1.7% Italian 39.5% of our residents aged over 15 years have a Bachelor or higher degree compared to 24.1% for Greater Sydney 20% of young people aged 15–24 years attended an educational institution including high school and/or a JEWISH COMMUNITY higher education facility, such as TAFE or university Waverley’s Jewish community of 10,076 DISABILITY residents makes up 15.1% of our of the population reported needing total population help in their day-to day lives due to 3% health and disability HOUSING ECONOMY AVERAGE HOUSEHOLD SIZE $4.36 billion gross regional product More than 27,546 2.3 jobs in Waverley people MEDIAN TOTAL INCOME/WEEK for Waverley households in 2016 was

RENTING MEDIAN compared to $1,683 HOUSEHOLDS WEEKLY RENT $2,300 for Greater Sydney 43% $620 HIGH EMPLOYMENT SECTORS Retail Trade, Health Care and Social Assistance, Accomodation and Food Services, Education and Training, SINGLE PERSON COUPLES WITH and Professional, Scientific and Technical Services HOUSEHOLDS CHILDREN of Waverley properties are 27.7% 23.8% 79.9% connected to the internet Sources: ABS Census 2016, Economy.Id, Australian Business Registry Data

Annual Report 2017–2018 14 THE ELECTED COUNCIL

Waverley Council has 12 elected Waverley Council encourages the members comprising a Mayor community to attend meetings of and 11 Councillors. The last Waverley Council. All meetings are local government election was open to the public and take place held on 9 September 2017. on the third floor of Waverley Three Councillors were elected Council Chambers. The Operations from each of the four Waverley and Community Services Council wards. The position Committee and Strategy Planning of Mayor is elected by the and Development Committee are Councillors every two years. standing committees of Council. The position of Deputy Mayor is Ordinary Council meetings are held generally elected for one year. once a month, on the third Tuesday of the month. Waverley Council The responsibilities of Councillors live streams all Council meetings are defined in the Local and meetings of the Operations Government Act 1993 and include and Community Services to: Committee and the Strategic • Be an active and contributing Planning and Development member of the governing body Committee. • Make considered and well- informed decisions as a member of the governing body • Participate in the development of the integrated planning and reporting framework • Represent the collective interests of residents, ratepayers and the local community • Facilitate communication between the local community and the governing body • Uphold and represent accurately the policies and decisions of the governing body • Make all reasonable efforts to acquire and maintain the skills necessary to perform the role of a councillor

Waverley Council 15 WAVERLEY COUNCIL COMMITTEES

Waverley Council convenes and supports several advisory and consultative committees. These committees tackle broad local issues and provide a forum for discussion among Waverley Council representatives, local agencies and community members. These committees include:

• Community Safety Advisory Committee • Environmental Sustainability Advisory Committee • Multicultural Advisory Committee • Waverley Business Forum • Waverley Council Audit Committee • Waverley Housing Advisory Committee • Waverley Public Art Committee • Waverley Surf Life Saving Club Committee • Waverley Traffic Committee

Annual Report 2017–2018 16 OUR MAYOR AND COUNCILLORS (September 2017–August 2018)

JOHN WAKEFIELD DOMINIC WY KANAK LEON GOLTSMAN MAYOR DEPUTY MAYOR Liberal Party of Australia Australian Labor Party Greens Bondi Ward Bondi Ward Bondi Ward

Represented Waverley Represented Waverley Represented Waverley Council on: Council on: Council on: • Environmental Sustainability • Community Safety Advisory • Multicultural Advisory Advisory Committee Committee Committee • Multicultural Advisory • Multicultural Advisory • Operations and Committee Committee Community Services • Operations and Community • Operations and Community Committee Services Committee Services Committee • Strategic Planning and • Strategic Planning and • Strategic Planning and Development Committee Development Committee Development Committee • Waverley Access • Waverley Access Committee • Waverley Access Committee Committee • Waverley Business Forum • Waverley Business Forum • Waverley Housing Advisory • Waverley Housing Advisory Committee Committee • Waverley Traffic Committee • Waverley Surf Life Saving Club Committee

Waverley Council 17

SALLY BETTS STEVEN LEWIS WILL NEMESH Liberal Party of Australia Australian Labor Party Liberal Party of Australia Hunter Ward Hunter Ward Hunter Ward

Represented Waverley Represented Waverley Represented Waverley Council on: Council on: Council on: • Multicultural Advisory • Multicultural Advisory • Environmental Committee Committee Sustainability Advisory • Operations and Community • Operations and Community Committee Services Committee Services Committee • Multicultural Advisory • Strategic Planning and • Strategic Planning and Committee Development Committee Development Committee • Operations and • Waverley Access Committee • Waverley Access Committee Community Services Committee • Waverley Council Audit Committee • Strategic Planning and Development Committee • Waverley Access Committee • Waverley Housing Advisory Committee

Annual Report 2017–2018 18

ANGELA BURILL ELAINE KEENAN PAULA MASSELOS Liberal Party of Australia Greens Australian Labor Party Lawson Ward Lawson Ward Lawson Ward

Represented Waverley Represented Waverley Represented Waverley Council on: Council on: Council on: • Community Safety Advisory • Environmental Sustainability • Multicultural Advisory Committee Advisory Committee Committee • Multicultural Advisory • Multicultural Advisory • Operations and Committee Committee Community Services • Operations and Community • Operations and Community Committee Services Committee Services Committee • Strategic Planning and • Strategic Planning and • Strategic Planning and Development Committee Development Committee Development Committee • Waverley Access • Waverley Access Committee • Waverley Access Committee Committee • Waverley Public Art • Waverley Public Art • Waverley Public Art Committee Committee Committee • Waverley Surf Life Saving Club Committee

Waverley Council 19

TONY KAY GEORGE COPELAND MARJORIE O’NEILL Liberal Party of Australia Greens Australian Labor Party Waverley Ward Waverley Ward Waverley Ward

Represented Waverley Represented Waverley Represented Waverley Council on: Council on: Council on: • Multicultural Advisory • Environmental Sustainability • Community Safety Committee Advisory Committee Advisory Committee • Operations and Community • Multicultural Advisory • Multicultural Advisory Services Committee Committee Committee • Strategic Planning and • Operations and Community • Operations and Development Committee Services Committee Community Services • Waverley Access Committee • Strategic Planning and Committee • Waverley Traffic Committee Development Committee • Strategic Planning and Development Committee • Waverley Surf Life Saving • Waverley Access Committee Club Committee • Waverley Council Audit • Waverley Access Committee Committee • Waverley Housing Advisory • Waverley Surf Life Saving Committee Club Committee

Annual Report 2017–2018 20 OUR ORGANISATION

Our Vision Connect, Create and Celebrate our People, Places and Partnerships.

Our Mission Wow! This is Waverley.

Our Values Together | Responsible | Engaging | Creative

WAVERLEY COUNCIL IS MADE UP OF FOUR DIVISION AREAS

Waverley Waverley Waverley Waverley Corporate Life Renewal Futures

Waverley Council 21 WAVERLEY CORPORATE

General Manager, Ross McLeod

Department areas Responsibilities

Digital Waverley • Digital business model development • Technical support services • Information technology • Business systems • GIS coordination • Records management

Financial Waverley • Strategic financial management • Procurement services • Rates management • Accounts payable and receivable • Fleet maintenance and depot store management

Internal Ombudsman, • Investigations Governance and Civic • Access to information • Business papers and Councillor support • Corporate policies, delegations and registers • Precinct coordination

People and Culture • Human resources • Risk and safety • Learning and development • Payroll services

Engaging Waverley • Communications and media • Graphic design and web services • Community engagement • Executive and Mayoral support services • Business improvement • Corporate planning and reporting

Annual Report 2017–2018 22 WAVERLEY LIFE

Acting Director, Rachel Jenkin

Department areas Responsibilities

Caring Waverley • Children’s and family services • Affordable and social housing programs and community support • Services for older people and people with disabilities • Community development and neighbourhood connections programs

Customer First • Customer service, including Customer Service Centre and Call Centre • Customer parking, including management of on-street parking, residential parking permit scheme and Waverley Council’s commercial off-street car parks

Enriching Waverley • Library and learning futures • Cultural programs including visual arts and other programs • Outdoor and flagship events • Waverley facilities including Bondi Pavilion and Margaret Whitlam Recreation Centre • Property and building management including commercial leasing

Safe Waverley • Rangers and environmental health services • Lifeguard services • Community safety strategies and education programs • Sport and recreation

Waverley Council 23 WAVERLEY FUTURES

Director, Peter Monks

Department areas Responsibilities

Shaping Waverley • Town planning • Planning policies and controls • Liaising with businesses and providing economic development solutions • Heritage and urban design

Building Waverley • Development applications • Building surveying • Building compliance • Fire safety and inspections

Sustainable Waverley • Environment • Green infrastructure • Waste compliance, reduction and education • Bushcare program

Annual Report 2017–2018 24 WAVERLEY RENEWAL

Director, Emily Scott

Department areas Responsibilities

Creating Waverley • Asset maintenance including roads, drains, kerbs and gutters, footpaths, parks, reserves and beaches • Traffic, parking, transport and engineering assessment • Design, landscape architecture and open space planning

Clean and Attractive Waverley • Waste collection (domestic and commercial) • Graffiti removal • Public place cleaning • Tree maintenance • Upkeep of parks and beaches • Waverley and South Head Cemeteries

Project Waverley • Management and construction of Waverley Council’s major projects, including the capital works program

Waverley Council 25

Bondi Junction Annual Report 2017–2018 26 OUR PLANNING FRAMEWORK

All councils in NSW are required to planning holistically and sustainably which considers the Quadruple conduct their business based on an for the future. The framework Bottom Line– social, economic, Integrated Planning and Reporting ensures long-term planning for the environmental and civic leadership, framework. future with a commitment to the and the Social Justice Principles– community having a say in what equity, access, participation and The framework allows NSW happens in the area. rights. The diagram below shows councils to draw various plans the framework hierarchy. together, understand how they The framework requires Waverley interact and get the maximum Council to take a long-term leverage from their efforts by approach to decision making

Community Strategic Plan 10+ years

Resourcing Strategy Delivery Program • Long-term Financial Planning 4 years • Workforce Management Planning • Asset Management Planning Community Engagement Operational Plan 1 year

Perpetual monitoring and review

Annual Report

Waverley Council 27 THE COMMUNITY STRATEGIC PLAN: (WAVERLEY TOGETHER 3)

The Community Strategic Plan is implementation. Other partners such matters in an integrated manner. the highest-level plan that identifies as State and Federal Governments In 2017–18, Waverley Council the community’s main priorities and community groups may also be reviewed its Community Strategic and aspirations for the future and engaged in delivering the long-term Plan Waverley Together 3(2013–2025) the broad strategies for achieving community outcomes of this plan. and prepared and adopted a new these. While Waverley Council has a strategic plan Waverley Community custodial role in initiating, preparing The Community Strategic Plan is Strategic Plan 2018–2029. This Annual and maintaining the plan on behalf reviewed every four years and Report is based on the Waverley of the residents of Waverley, it addresses social, environmental, Together 3 Plan. is not wholly responsible for its economic and civic leadership

DELIVERY PROGRAM AND RESOURCING STRATEGY

The Delivery Program is the point are identified. The Operational Plan strategies to support the delivery where the community’s goals sits under the Delivery Program of the Community Strategic Plan. in the community strategic plan and lists all the actions that They are: are systematically translated into Waverley Council will undertake actions that Waverley Council will and the annual operating budget • The Long Term Financial Plan – deliver. The Delivery Program is to be applied during the year to Fifth version (LTFP5) the elected Council’s statement of achieve its strategic goals. • The Strategic Asset Management commitment to the community. Plan – Fifth version (SAMP5) Priorities and actions are set to To carry out the activities in the the goals and strategies in the Delivery Program, the Resourcing • The Environment Action Plan – Community Strategic Plan and Strategy sets out how time, Fourth version (EAP4) appropriate methods to measure money, assets and people will be • The Workforce Plan – Third version the success of the Delivery Program allocated. In 2017–18, Waverley Council developed four resourcing

Annual Report 2017–2018 Bondi Junction

28

EXTERNAL BODIES EXERCISING WAVERLEY COUNCIL FUNCTIONS

At its meeting on 18 June 2013, monthly. Councillors are no • Faster decisions Waverley Council formally adopted longer involved in the decision- the new Panel called Waverley making process for determining • Improved capacity for councils Development Assessment Panel DAs, allowing them more time to to undertake strategic planning (WDAP) and dissolved the former focus on strategic planning issues, functions. Development Control Committee such as the planning controls that The Waverley Development (DCC) and the Independent Hearing underpin DA decisions. From 1 Assessment panel has transformed & Assessment Panel (IHAP). March 2018, Independent Hearing into the Waverley Local Planning and Assessment Panels (IHAPs), WDAP determines significant panel and has continued to operate known as Local Planning Panels in accordance with the state development applications (DAs) in under the Environmental Planning the Waverley LGA. This includes government regulations governing and Assessment Act 1979, became the operation of the panels. DAs where there are numerous mandatory for all Sydney councils objections, a conflict of interest or and Wollongong City Council. WDAP meets on the fourth the development has an estimated Wednesday of the month. Meetings construction cost of three million The objectives of the panels are: are held at Waverley Council dollars or more. WDAP is delegated • Better planning outcomes Chambers. In 2017–18, the panel by Waverley Council to exercise had 10 meetings. these functions. through greater expertise, independence, and probity in WDAP is made up of a pool of decision-making planning experts and meets

Waverley Council 29 PARTNERSHIPS AND COOPERATION

• Waverley Council is a member and Woollahra Municipal adults with a mild intellectual of the Southern Sydney Council. disability. The project is funded Regional Organisation of by Waverley Council and the Councils (SSROC) which is an • Waverley Council has a Department of Human Services. association of local councils partnership with the Uniting Waverley Council also partners in the south eastern area of Church which provides a with the NSW Department of Sydney. SSROC provides a forum building, Norman Andrews Ageing Disability and Home Care for the councils to deal with House, through which the to deliver this program. issues they have in common, Church delivers services for particularly those that cross homeless and disadvantaged • Waverley Council partners with boundaries. Key issues under people. 17 community organisations consideration include planning, to provide key services to the • Waverley Council is a member Waverley area and regionally environment, transport, of the Sydney Coastal Councils community development, urban through the provision of Group which includes funding and/or subsidised design, sustainability and local councils located on Sydney’s government management. accommodation. These coastline and aims to promote include children’s services, • Waverley Council partners coordination on issues relating to youth services, outreach and with the Federal Department the urban coastal environment homelessness services, housing of Social Services and the and waterways. support, drug and alcohol NSW Department of Ageing, • Waverley Council, in conjunction services and domestic violence Disability and Home Care to with Woollahra Municipal support. support capacity building and Council and Randwick City best practice for the aged and • Waverley Council is a member Council, runs the Regional Eco of the Eastern Sydney Aged disability sector in the South East Footprint Project which aims to Sydney region. and Disability Interagency deliver environmental projects Network (coordinated jointly • Waverley Library has a within the region. by Randwick City Council and collaborative partnership with • Waverley Council and Woollahra Waverley Council), Homelessness five SSROC libraries for the Municipal Council are in Interagency Network purchase of materials. Waverley partnership to share resources (coordinated by Waverley Council’s Library Services and workforces through Council) and the headspace share a document delivery van the Alexandria Integrated Regional Youth Mental Health with all libraries in the Sydney Facility works depot and are service which is supported by metropolitan area. in partnership to construct a Waverley Council and Randwick City Council. • Waverley Council participates new State Emergency Service in the Eastern Region Local facility to jointly serve their • Waverley Council partners with Government Aboriginal and communities. the Bondi and Districts Chamber Torres Strait Islander Forum, a • The Waverley Community of Commerce to host the coalition of six councils: Bayside Living Program (WCLP) provides Waverley Business Forum, Bondi Council, City of Sydney Council, independent living skills training Winter Magic and the Waverley Inner West Council, Randwick and ‘transition’ support for Local Business Awards. City Council, Waverley Council

Annual Report 2017–2018 30 OUR FINANCIAL SNAPSHOT Waverley Council’s financial position as at 30 June 2018 remains in a sound and stable position.

HIGHLIGHTS

$144.1m $127m income from continuing operations expenses from continuing operations

$17.1m $1.2b net operating surplus for the worth of net assets year

Waverley Council 31 SOURCING OUR INCOME ('000)

Rates and annual charges 7% 6% User charges and fees Interest and investment revenue 18% 41% Other revenues Grants and contributions provided for operating purposes 3% Grants and contributions provided for capital purposes

Income Sources Amount Per cent 25% ($ '000) Rates and annual charges 59,104 41% User charges and fees 35,575 25% Interest and investment revenue 4,583 3% Other revenues 26,460 18% Grants and contributions provided for 8,020 6% operating purposes Grants and contributions provided for 10,371 7% capital purposes

IDENTIFYING OUR EXPENSES ('000)

3% Employee benefits and on-costs Materials and contracts 20% Depreciation and amortisation 44% Other expenses Net losses from the disposal of assets 16% Expenses Amount Per cent ($'000) 17% Employee benefits and on-costs 55,865 44% Borrowing costs 120 0% Materials and contracts 22,387 17% Depreciation and amortisation 19,902 16% Other expenses 24,984 20% Net losses from the disposal of assets 3,742 3%

Annual Report 2017–2018 32 FINANCIAL PERFORMANCE RATIOS

CASH AND INVESTMENTS

Waverley Council's cash and investments amount to $171 million on 30 June 2018.

OPERATING PERFORMANCE RATIO

This ratio measures Council's achievement of containing operating expenditure within operating revenue. 0 % Waverley Council’s operating performance ratio of 2 1.76% reflects a surplus in operating revenues over operating expenses and exceeded the Office of the 20 % Local Government (OLG) benchmark of greater than 1 16% 0%. Waverley Council’s operating performance ratio has remained positive in the last three years as 10 increases in adjusted operating revenues exceeded 0 increases in costs. 00 2011 20117 201718

OWN SOURCE OPERATING REVENUE RATIO

This ratio measures fiscal flexibility. It is the degree of reliance on external funding sources such as operating grants and contributions. 100 Waverley Council’s own source operating revenue ratio of 86.46% reflects a low level of reliance on 80 899% 868% 866% externally sourced grant revenue and exceeded the OLG benchmark of greater than 60%. The ratio has 0 remained relatively stable above the benchmark of 60% over the last three years. 0

20

0 2011 20117 201718

Waverley Council 33 UNRESTRICTED CURRENT RATIO

This ratio is used to assess the adequacy of 1 working capital and its ability to satisfy obligations in the short term for the unrestricted activities of Council. 12 1 118 This ratio indicates that Waverley Council currently 11 has $10.15 of unrestricted assets available to service every $1.0 of its unrestricted current liabilities.

This reflects an operating buffer for use in Waverley Council’s operations and exceeded the OLG benchmark of greater than 1.5 times. 0 2011 20117 201718

DEBT SERVICE RATIO

This ratio measures the availability of operating cash to service debt including interest, principal 2 and lease payments. 8 20 Waverley Council has a debt service ratio of 23.78 1 times which exceeded OLG benchmark of greater than two times. The ratio highlights Waverley 10 Council’s comparatively low level of debt and debt servicing costs.

0 2011 20117 201718

RATES AND ANNUAL CHARGES OUTSTANDING RATIO

The ratio is used to assess the impact of uncollected rates and annual charges on Council's 0 liquidity and teh adequacy of recovery efforts. 8% Waverley Council’s rates and annual 0 1% charges outstanding ratio of 3.13% met 2 9% the OLG benchmark of less than 5%. 20 1 10 0 00 2011 20117 201718

Annual Report 2017–2018 34 CASH EXPENSE COVER RATIO

This liquidity ratio indicates the number of months a Council can continue paying for its immediate 1 expenses without additional cash inflow. 1 18 12 16 Waverley Council’s cash expense cover ratio of 14.8 months exceeded the OLG benchmark of greater than three months.

0 2011 20117 201718

BUILDINGS AND INFRASTRUCTURE RENEWAL RATIO

To assess the rate at which these assets are 10 being renewed relative to the rate at which they are depreciating. 120 1% Waverley Council's infrastructure asset upgrades and renewals are carried out 0 as per Strategic Asset Management Plan 9% (SAMP) and ensure sufficient spending % 0 to bring up its assets to the community satisfactory level. 0

0 2011 20117 201718

INFRASTRUCTURE BACKLOG RATIO

This ratio shows what proportion the backlog is against the total value of a Council’s 1 infrastructure. 12 19% This ratio shows that Waverley Council has a small proportion of infrastructure 11% backlog and compares favourably with the 0 1% industry benchmark of less than 2%. 0

0

00 2011 20117 201718

Waverley Council 35 ASSET MAINTENANCE RATIO

This ratio compares actual vs. required annual 120 asset maintenance. A ratio above 100% indicates Council is investing enough funds to stop the 100 1 infrastructure backlog growing. 98 80 9 This ratio indicates Waverley Council's spending on asset maintenance is sufficient 0 to stop the infrastructure backlog growing. 0

20

0 2011 20117 201718

COST TO BRING ASSETS TO AGREED SERVICE LEVEL

This ratio provides a snapshot of the 10 proportion of outstanding renewal works compared to the total value of assets 9 under Council's care and stewardship. 08 8%

This ratio shows that Waverley Council 0 69% has a small proportion of outstanding 6% infrastructure upgrade and renewal works 0 as compared to the total value of its assets. 02

00 2011 20117 201718

Annual Report 2017–2018 36 AWARDS RECEIVED

In 2017–18, Waverley Council received awards in recognition of innovative and outstanding performance across a range of areas including outstanding environmental leadership and conservation and excellence in public library marketing. The awards included:

Type Category Project/Location

Banksia Award Finalist–Circular Economy Compost Revolution Category Green Globes Winner–Resource Efficiency Compost Revolution Category Keep NSW Beautiful Award Hey Tosser Litter Action Bondi Unwrapped Project Award National Architecture Awards Small Project Architecture North Bondi Amenities, North Bondi NSW

National Place Leaders Award Place Leaders Association Urban Interventions across Waverley LGA

National Trust Heritage Conservation Built Heritage Waverley Cemetery Main Gates Awards NSW Public Libraries Population 30,000–100,000 Waverley Library Association Marketing Award Smart Cities Award Highly Commended–Local Solar Smart Bins Government Initiatives

Hey Tosser Litter Action Award

Waverley Council 37 GRANTS AND DONATIONS AWARDED

In 2017–18 Council awarded a range of grants and donations amounting to $515,615.

Grants/Donations Awarded Amount($)

Total Grants/Donations 515,615

Community Grants 325,531

Waverley Action for Youth Services (WAYS) 76,012 Beaches Outreach Program (BOP) 50,379 Holdsworth Community Centre/Junction House 39,351 Wayside Chapel Foundation/Norman Andrews House 38,737 Bondi Toy Library 21,622 Junction Neighbourhood Centre 19,329 Randwick Waverley Community Transport 18,638 Eastern Area Tenants Service (EATS) 18,283 Australian Kiteflyers Society Inc. 15,000 Sculpture by The Sea 11,438 Bondi Beach Cottage 8,233 Waverley Bondi Beach Band 4,324 Waverley Randwick Philharmonic Society 4,185 Small Grants 98,304 Arts and Culture Small Grants 26,860 Bondi Association for Arts and Music 5,000 Sculpture by the Sea 5,000 Waverley Woollahra Art School 3,500 Flickerfest 3,500 Anthony Gibson – Bondi's Big Backyard Bash 3,000 Cinema Club Film Projects 3,000 Eliane Morel – Disenchanted Cabaret 3,000 Astra Howard – Moving Story-Telling Vehicle 860

Annual Report 2017–2018 38 GRANTS AND DONATIONS AWARDED(CONTINUED...)

Community Small Grants 55,189 City East College 4,500 REElise Inc. 4,500 Junction Neighbourhood Centre Inc 3,500 Waverley Community Mens Shed 3,433 Waves of Wellness Foundation 3,200 Beaches Outreach Project 3,000 Mum for Mum National Council of Jewish Women of Australia (NCJWA) 3,000 Tamarama Surf Club 3,000 The Human Sound Project 3,000 Waverley Action for Youth Services (WAYS) Youth & Family 3,000 Waverley Historical Society 3,000 Sarah Kenbort–Memoir writing for seniors 2,182 Little Heroes Swim Academy 2,100 Bondi Beach Cottage 1,500 Leaza Pride–Kurraburra Community Garden Project 1,500 Life Force Cancer 1,500 Young Adult Chabad Benevolent Society 1,500 Lugar Brae Uniting Church 1,394 Dover Heights Shule 1,200 Friends of Refugees of Eastern Europe 1,200 Kids Giving Back 1,000 Wildlife Rescue (WIRES) Eastern Branch 1,000 South Eastern Sydney Local Health District (SESLHD) Eastern Suburbs Mental Health Service 1,000 Irish Support Agency 650 Zane Lenham–Drum tuition 330 Environmental Small Grants 10,755 Waverley College 3,000 Moriah College 3,000 Waverley Public School 2,500 St Clare’s College Waverley 2,255

Waverley Council 39 Creative Streets Small Grants 3,000 Bellagio Café 2,500 Bronte Kids Preschool 500 Surf Club Grants 86,780 Tamarama Surf Life Saving Club 31,694 Bondi Surf Bathers Life Saving Club 18,362 Bronte Surf Life Saving Club 18,362 North Bondi Surf Life Saving Club 18,362 Other Grants/Donations 5,000 Sculpture by the Sea Mayoral Art Prize 5,000 GRANTS RECEIVED In 2017–18, Waverley Council received a range of grant funding including:

Grant Category Purpose Amount ($) NSW Family and Community Services Waverley Community Living Program transition 135,399 (FACS) transition to NDIS to NDIS NSW Department of Education and Recurrent annual funding to support 112,014 Communities (DEC)– Services for Children operations at Waverley, Bronte and Gardiner and Families Early Education Centres NSW EPA Better Waste Recycling Fund To encourage the community to recycle more 106,624 2017–2021 and reduce waste to landfill Department of Industry Public Wi-Fi, Hello Bondi App, Creative Lighting 100,000 Strategy pilot projects Environment Protection Authority Litter To implement the Unwrapping our Future litter 93,400 Prevention Grant prevention program Commonwealth Department of Health Seniors Centre 90,255 Road and Maritime Services Priority Bondi Junction Cycleway design consultation 78,576 Cycleways Sydney Program NSW Environmental Trust Living Connections 70,000 NSW Department of Industry–Elsa Dixon Employment of five trainees 50,000 Aboriginal Employment Program NSW Public Library Local Priority Grant Refurbishment of Library compactus 49,219

Annual Report 2017–2018 V

40 GRANTS RECEIVED (CONTINUED...)

Grant Category Purpose Amount ($) Community Building Partnership Installation of Solar PV System on Bondi Public 47,500 School, Moriah College and Waverley Public School Recovering Organics Grants (NSW Expansion of Compost Revolution Program to 46,664 Environment Trust) SSROC Councils Office of Environment and Heritage Heritage styles and urban typologies mapping 42,828 in Waverley LGA NSW Family and Community Services Enable provision of family support services 42,609 (FACS)–Services for Children and Families across all Waverley Council Early Education Centres (EECs) by specialist worker NSW Public Library Infrastructure Grant Installation of screen sharing and projection in 41,293 Library theory rooms and study rooms NSW Family and Community Services Sector development and capacity building – 39,266 (FACS) Community Builders Young people Commonwealth Department of Health Sector development–Over 65s 25,323 NSW Family and Community Services Sector development–Under 65s 12,886 (FACS)–Ageing, Disability and Home Care(ADH) NSW Department of Health– 'Make Healthy Installation of a water bubbler in Mill Hill 5,000 Normal' grant courtyard NSW Family and Community Services Support for people with disability under 65 1,993 (FACS)–Ageing, Disability and Home Care(ADH) NSW Department of Aboriginal Affairs– Funding for NAIDOC week 2018 1,000 NAIDOC week grant

SPONSORSHIPS RECEIVED

Sponsor Project Amount ($) Mark Moran Vaucluse NIB Literary Award 30,000 RSL–Sub branches NIB Literary Award 3,000

Waverley Council V

Part 02. DELIVERY PROGRAM ACHIEVEMENTS 42

Sustainable COMMUNITY

Our Sustainable Community directions, strategies and deliverables contribute to the development of community capacity, including cultural vitality and Indigenous and post-colonial heritage, sense of community and connection, as well as a safe, healthy and harmonious living environment. This section represents the ‘social’ component of the quadruple bottom line.

21% Completed Delayed

In 2017–18, 79% of the actions set out in the Sustainable Community quadrant in the Operational Plan were completed and 21% delayed.

79%

Waverley Council 43 YEAR IN REVIEW: HIGHLIGHTS

100 URBAN VITALITY AND 80 8% A GOOD LIFESTYLE 8% QUALITY IN WAVERLEY 60 Community satisfaction with urban vitality and lifestyle quality 40

in Waverley in 2018 is 84%, an 20 increase of 4 percentage points from 2016. 0 Elsa Dixon program 2016 2018

YOUTH WEEK Action for Youth Services (WAYS) ELSA DIXON ABORIGINAL Youth and Family and Noffs EMPLOYMENT PROGRAM Youth Week was held in April 2018 Randwick, attracting 33 young and a range of events and activities people. Waverley Council recruited five Year including Bondi Blitz was organised 11 high school student trainees during the month. Events included: A seminar for parents providing through the Elsa Dixon Aboriginal strategies on developing resilience Employment Program. The NSW • An Indigenous culture walk and in young people was held and was Department of Industry’s Elsa Dixon art workshop with Walangari attended by 55 participants. Aboriginal Employment Program (An Aboriginal Elder from Alice provided Waverley Council with a Springs who now lives and works grant amount of $50,000 to support in the local area) Aboriginal education, employment Let' s Go Surfing students and training through traineeships. • Surf lessons in partnership with at Youth Week Let’s Go Surfing All five trainees attend local high schools and are working in the • Tender Young Creatures, Youth Waverley Council business areas of Theatre Early Childhood Education, Business Six hundred young people Services (administration and attended Bondi Blitz and customer service) and Horticulture concurrent activities. and are completing a vocational Opportunities were made available qualification. to young people to access services "I have really enjoyed working with from organisations such as WEAVE the horticulture team for Waverly Youth and Community Services, Council because it is giving me Caretakers Cottage, Waverley valuable experience of what a real job is like. I love being outdoors and learning how to properly maintain COMMUNITY FEEL 100 the gardens between Bondi and SAFE USING PUBLIC Bronte. I was very surprised at what 80 8% FACILITIES 8% is involved in proper maintenance 60 and how much care Waverley Community satisfaction with Council takes to make sure the safety in using public facilities 40 community is happy." in 2018 is 87%, an increase of 5 percentage points from 2016. 20 – Quote from Darcy Hooker, Horticulture Trainee 0

Annual Report 2017–2018 44

Bondi Pavilion events

a month and celebrated the power, 100 ARTS, ENTERTAINMENT beauty and diversity of the Lesbian, 9% Gay, Bisexual, and Transgender, AND CULTURAL 80 8% FACILITIES Intersex and Questioning (LGBTIQ) 60 community. The exhibition was Community satisfaction with conducted in partnership with arts, entertainment and cultural 40 ACON in support of the Bondi facilities in 2018 is 95%, an 20 Memorial Project recognising increase of 10 percentage points historical violence towards the from 2016. 0 LGBTIQ community, 3100 people 2016 2018 attended the exhibition. EVENTS AT THE BONDI Art Awards ceremony and uploaded Other programs organised at the PAVILION their WAVE recording Water & Pavilion included Home Grown, Stones to triple J unearthed. Surf’s Up, Jazz @ The Pav and the The Bondi Feast was organised Latin American Festival. More than in July 2017 at the Bondi Pavilion This year Bondi Pavilion Gallery 3000 people attended the Latin featuring 43 shows, 134 performers curated We, The People who live American Festival. In total, 31,900 and 3,235 people attended the for the Beautiful exhibition in people attended the events at the event. The number of people recognition of the 40th anniversary Pavilion gallery in 2017–18. attending Bondi Feast doubled in of Mardi Gras. The exhibition lasted 2017–18 in comparison to 2015–16.

Bondi Feast is a performance 100 platform for several artists prior to LIBRARY SERVICES 99% the Edinburgh Fringe Festival. (FACILITIES AND 80 89% PROGRAMS) Ten groups from the Bondi WAVE 60 Youth band song writing program Community satisfaction with created 18 new works at the Bondi Library Services in 2018 is 99%, 40 Pavilion music studios in 2017. The an increase of 10 percentage 20 Bondi WAVE Youth band program points from 2016. alumni Dirty Sherbet performed at 0 2016 2018 the Waverley Library at the Youth

Waverley Council Bondi Feast 45

THE MARK AND EVETTE 100 MORAN NIB LITERARY FACILITIES AND 9% AWARD SERVICES FOR OLDER 80 88% PEOPLE The Mark and Evette Moran 60 NIB Literary Award is Waverley Community satisfaction with 40 Council’s annual celebration of the Facilities and Services for Older best in Australian research and people in 2018 is 94%, an 20 writing. In 2017, Waverley Council increase of 6 percentage points from 2016. 0 received 119 entries for the award 2016 2018 with more than 52 per cent of the entries from women authors and 449 votes were received in the BONDI WINTER MAGIC Streets. The highlight was a 32 people’s choice award category. metre high ferris wheel which gave Organised by Bondi and Districts 43,000 ticket-holders a bird’s-eye Kate Cole-Adams was the overall Chamber of Commerce and view of Bondi Beach. winner for Anaesthesia: The Gift Waverley Council, Bondi Winter of Oblivion and the Mystery of Magic features a series of events Another significant event Consciousness. Ashleigh Wilson designed to increase visitation was a curling demonstration won the People’s Choice Award and visibility of Bondi during the commentated by Winter for Brett Whiteley: Art, Life and winter months. This year, the Olympian, Hugh Millikin and a the Other Thing. David Dufty won activities included an Ice Skating Winter Olympic Sports display in the Military Prize for The Secret Rink, Bondi History Walks, Art the Bondi Pavilion. Code-Breakers of Central Bureau: on the Streets and Music on the how Australia’s signals-intelligence network helped win the Pacific War. 100 CULTURAL, 9% NIB Finalists 2017 80 RECREATIONAL AND 8%

ENTERTAINMENT EVENTS 60 Community satisfaction with 40 Cultural, Recreational and

Entertainment events in 2018 is 20 95%, an increase of 11 percentage 0 points from 2016. 2016 2018

Annual Report 2017–2018 100 46 Festival of the Winds FACILITIES AND 91% SERVICES FOR PEOPLE 80 89%

WITH DISABILITIES 60 Community satisfaction with Facilities and Services for People 40

with Disabilities in 2018 is 91%, 20 an increase of 2 percentage points from 2016. 0 2016 2018

HISTORY WEEK 2017 The feedback Waverley Council received from the Clubs indicated History Week was celebrated at positive support for the synthetic the Waverley Library in September grass field and new multi-purpose 2017 with an exhibition showcasing courts, and affirmed that this has the popular music culture of provided increased access. Bondi during the 50s and 60s. The exhibition featured Johnny NEW LIFEGUARD TOWER O’Keefe, Delltones, Pee Wee FESTIVAL OF THE WINDS Wilson, The Atlantics, Col Joye and A new Lifeguard tower was installed the Denvermen. The highlight of at the northern end of Bondi Beach The 39th Festival of the Winds was the week was a musical event held and two additional lifeguards were organised in partnership with the on 7 September with the Sunshine rostered on to increase patrol Australian Kite-flyers Association. Singers. Approximately 70 people services during the busy summer The festival featured multicultural attended the event. months. The new tower is 50 per and community performances cent bigger than the previous tower and included local, interstate SPORTS CLUB and is made from fibreglass. and international kite flyers. The PRESIDENTS’ BREAKFAST festival included a kid’s zone, The tower which is in close proximity to beach-goers can entertainment and mainstage In September 2017, Waverley accommodate up to two lifeguards program. Council organised the Sports Clubs at a time in addition to safety breakfast. Representatives from equipment and medical supplies. In 2017–18, there was 5 – 10 10 sports clubs and associations per cent increase in attendance participated in the event. The and a 10 per cent increase in breakfast provided an opportunity the average time spent at the Installation of the North Bondi for the clubs to meet relevant Lifeguard Tower festival in comparison to 2016 – Waverley Council staff from 17. Approximately 40,000 people areas such as parks, facilities, attended the event making it the planning and management and to largest kite festival in Australia. understand upcoming projects and plans.

100 EARLY EDUCATION AND 9% CHILD CARE SERVICES 80 8%

60 Community satisfaction with Early Education and Child Care 40 Services in 2018 is 92%, an increase of 9 percentage points 20 from 2016. 0 2016 2018

Waverley Council 47

Sustainable LIVING

Our Sustainable Living directions, strategies and deliverables support the liveability and economic viability of the Waverley area. They cover everything from place management strategies to improving the look and feel of villages and town centres and promoting economic development, through to planning for the best built form and better transport, parking and access. This section represents the ‘economic’ component of the quadruple bottom line.

Completed 27% Delayed

In 2017–18, 73% of the actions set out in the Sustainable Living quadrant in the Operational Plan were completed and 27% delayed.

73%

Annual Report 2017–2018 48 YEAR IN REVIEW: HIGHLIGHTS

CIVIL INFRASTRUCTURE CEMETERY The CMP governs the management PROGRAM (ROADS, CONSERVATION of the heritage values of the place, provides guidance on the FOOTPATHS AND KERB AND MANAGEMENT preparation of projects within the AND GUTTERS) INITIATIVES area and ensures that there are no adverse impacts on heritage values. Waverley Council’s Infrastructure Waverley Cemetery Conservation The CMP meets the standards of Program delivers maintenance and Management Plan the Environmental Protection and renewal of infrastructure assets Biodiversity Conservation Act 1999 including roads, footpaths and In response to the recent State Heritage listing, the Waverley (EPBC Act) and the Heritage Act kerb and gutters across the LGA. 1977. The CMP recommendations The program maintains the asset Cemetery Conservation Management Plan (CMP) 2003 are based on thorough documentary conditions at the target levels set and physical research. This plan by the community. In 2017–18, the was revised. In May 2018, Waverley Council adopted the new will assist Waverley Council to Capital Works Program budget was prepare a Cemetery Masterplan $30.4 million. Waverley Cemetery Conservation Management Plan (CMP). The that will evaluate current land use The table below shows the number purpose of the CMP is to provide opportunities. of projects and their respective an overall direction and approach Waverley Cemetery Coastal Walk lengths that were completed for the to the ongoing conservation and restoration last three financial years. management of Waverley Cemetery. Works to restore Waverley Cemetery's landslip and coastal Category Number of projects 2015–16 2016–17 2017–18 walk, which were damaged in the completed June 2016 storm, is underway and Length completed nearing completion. This complex work has reinforced the structural Roads Number of Projects 16 26 33 integrity of the coastal walk and Length (Km) 3.9 5.5 6.9 has secured the landslip from Kerb and Number of Projects 19 11 16 further slippage and erosion. It has stabilised the existing embankment, Gutters Length (Km) 2.6 2.9 2.7 providing long term reinforcement to protect the embankment, with Footpaths Number of Projects 33 35 39 extensive fortification to withstand Length (Km) 6.2 6.5 7.3 the forecasted storm events. The storm water cleansing and passive irrigation is optimised with a new stormwater retention system 100 through a hanging swamp and MAINTENANCE OF THE rainwater garden. Further work is ROAD NETWORK 80 8% in progress to create a habitat for % 3,500 local plant species and to Community satisfaction with 60 develop 400 square metres of turf. maintenance of the road network 40 in 2018 is 78%, an increase of 3 percentage points from 2016. 20

0 2016 2018

Waverley Council PARK AND PLAYGROUND 49 UPGRADES AVAILABILITY OF 100 PARKS, SPORTING AND Stephen Street RECREATIONAL FACILITIES 80 AND OPEN SPACES 9% 8% The Stephen Street project was 60 completed in March 2018 and Community satisfaction with involved refurbishment of Stephen availability of parks, sporting 40 Street Reserve, which is located at and recreational facilities and the corner of Bennett and Stephen open spaces in 2018 is 80%, an 20 Street, Bondi. The project included increase of 1 percentage point 0 installation of new playground from 2016. 2016 2018 equipment and soft fall and landscaping upgrades comprising sandstone feature elements, trees, low cover, tufting, herbs and turf. Niblick Reserve The Niblick Street Reserve remediation project was completed in December 2017. The project involved removing contaminated soil and installing new landscape features such as plantings, play equipment, a bubbler and an accessible footpath.

Niblick Reserve

Bronte Picnic Shelters

Bronte Picnic Shelters ROSCOE STREET In May 2018, Waverley Council ARTWORK continued the upgrade of picnic The Roscoe Street Streetscape shelters in Bronte Park, with the upgrade including a public artwork replacement of five damaged and installation at Roscoe Street Mall worn out timber picnic shelters and was completed in January 2018. refurbishment and repair works Bondi Park North Picnic Shelters The project created a meeting to the remaining 18 shelters. The place for people to view the public In December 2017, Waverley surrounding area was revitalised artwork on their journey to and Council completed the upgrade with new turf and a sandstone from the Bondi Beach Precinct. The of picnic shelters in Bondi Park wall. Works undertaken included site area was limited to the end and the construction of two new repainting surfaces, replacing section of Roscoe Street Mall at the picnic shelters to the north of damaged picnic table posts, roof intersection of Roscoe Street and Bondi Pavilion. The surrounding structures and partition walls, Gould Street. Previously the site area was revitalised with new turf, extending concrete padding around included a sunken square courtyard tree plantings and additional picnic the shelter and pressure washing to space which featured a few generic furniture. remove surface contaminants. seats and an ecogarden.

Annual Report 2017–2018 50 WAVERLEY MALL ARTWORK In May 2018, the artwork interplay by artist, Jade Oakley, was installed around trees in planter boxes at Waverley Mall. This artwork was installed to upgrade the mall and to provide a more interactive space for the community. The public opening was held on 27 June 2018. FLOOD STUDY Waverley Council was successful in securing a grant from the State Floodplain Management program managed by the Office of Environment and Heritage (OEH) to undertake a flood study of the LGA. OEH will provide two- Bondi Skate Park thirds ($225,333) of the cost and Waverley Council will fund one- third ($112,667) of the total cost The works included raising Waverley Council prepared the ($338,000). The primary objective pavement levels to create a single cycleway concept design in 2014, of the flood study is to reduce level surface, installation of public followed by extensive community the impact of flooding and flood artwork, bollards on street edges and technical stakeholder liability on individual owners and and night lighting for pedestrians, consultation. The final concept occupiers of flood-prone property, removing eco-gardens from the design was approved by the Traffic and to reduce private and public existing, cluttered paved plaza Committee in November 2017 and losses resulting from floods, using area and improving water runoff endorsed by Council in December ecologically positive methods by ensuring free drainage of 2017. The tender has been called for wherever possible. This study will be stormwater to existing gutter and construction and work is planned undertaken in 2018–19. lintels, and decommissioning an to commence in 2019 and be existing stormwater inlet. completed within two years. BRONTE PARK AND BONDI JUNCTION BONDI SKATE PARK BEACH PLAN OF MANAGEMENT CYCLEWAY In October 2017, works to repair Work is underway to implement the and maintain Bondi Skate Park A Plan of Management was prepared Bondi Junction cycleway project. A were completed. Works included for Bronte Park and Beach and was priority route will be implemented cleaning and repairing cracks, adopted by Waverley Council in July as part of the Sydney cycleway chips and patches in the concrete, 2017. Waverley Council undertook infrastructure. The cycleway will concrete surface repair, coping extensive community consultation link Bondi Road to York Road via repair work to the bowl, feature tiles to establish a future vision and Bronte Road, Spring Street and around the perimeter of the bowl values for the place, and test ideas Denison Street, connecting the cleaned and repaired and board and opportunities for the park and cycleway to the city via the existing stop bars installed where required. beaches. The Plan of Management cycling infrastructure. outlines the vision, values, purpose and management practices for the sustainable use and development of the land.

Waverley Council BONDI JUNCTION projections, capacity and viability in The key recommendations from the 51 COMMERCIAL CENTRE Bondi Junction. study include: REVIEW The role of Bondi Junction as a • Prohibiting serviced apartments commercial office centre is under in specific zones such as The Bondi Junction Commercial threat through the conversion of B3(Commercial Core zone) and Centre Review (BJCCR) was previous retail and office uses to B4 (Mixed Use zone)* completed in March 2018 to build mixed use residential buildings. an evidence based response to the Analysis of development data • Consider allowing differential Greater Sydney Commission’s draft demonstrates that there is a supply controls for office development Eastern City District Plan. The BJCCR pipeline of approximately 92,000 in B4 zone focuses particularly on commercial square metres of residential floor • Consider applying incentives for office development. The report space, but a loss of approximately office development in the B4 includes an analysis of broader 20,000 square metres of commercial zone trends and drivers in the economy, floor space. A further loss of local planning and development approximately 40,000 square metres • Identifying future areas for history of Bondi Junction, issues of office floor space could occur residential growth to reduce and trends, development with the conversion of several large conflict with commercial. office buildings.

1189

9 9 9 80,000

689 30,000

1

168 -20,000

-70,000

Floorspace capacity Demand to 2036 1119 Supply-demand gap -120,000

Bndi Junctiion Commercial Review Category Floor space scenarios A Employment floor space capacity B Employment floor space capacity with loss of office towers C Employment floor space capacity with loss of office towers and other key sites *B3–Commercial Core’ zone and ‘B4–Mixed Use’ zones are business zones that are applied to employment centres. The B4 zone allows residential towers. With high dwelling prices, this use has become much more prevalent in this zone. The B3 restricts residential uses and therefore development in this zone has to remain for commercial purposes only

Annual Report 2017–2018 The submission is a collaboration • Allowing strata bodies a greater 52 The Heart of Bondi, Creative Lighting installation between Transport for NSW, level of control to limit any University of New South Wales, negative impacts from STHL. Randwick City Council and Woollahra Municipal Council and Submission on Greater Sydney is led by Waverley Council. The Commission’s Greater Sydney objective is to leverage current Region Plan and Eastern City and future technologies to provide District Plan better transport outcomes. Waverley Council made a SUBMISSIONS MADE ON submission to the Greater Sydney CREATIVE LIGHTING SIGNIFICANT ISSUES AND Commission’s ‘Draft Greater Sydney POP UP Region Plan’ and the ‘Revised Draft PAPERS Eastern City District Plan’. Waverley ‘The Heart of Bondi’ is an interactive Submission on Department of Council’s submission identified a installation by Sydney Artists Amigo Planning and Environment’s Short number of significant concerns with and Amigo which was inspired Term Holiday Letting Options the Draft District Plan. by sea coral and Waverley’s Paper unique coastal views. The nine- The key matters addressed in the metre interactive installation was Waverley Council made a submission included: completed in December 2017. ‘The submission to the NSW Department • Reiterating the importance of an Heart of Bondi’ was a pilot project of Planning and Environment’s affordable housing target for all of to showcase the recommendations Short-term Holiday Letting in Greater Sydney of the Creative Lighting Strategy that NSW: Options Paper on Short establishes a vision for Waverley’s Term Holiday Letting (STHL). The • Promoting the retention of public spaces, encouraging activity four suburbs with the highest B3 Commercial Core zoned and safety after dark. By collecting proportion of dwellings rented on land, and where appropriate a different heartbeat prints, ‘Heart Airbnb are in Waverley LGA. minimum non-residential floor of Bondi’ seeks to unite all the space ratio in the B4 Mixed Use The submission to the Options community, celebrating diversity zone in Bondi Junction Paper included multiple and the beauty of the Eastern recommendations, including: • Improving connections to Bondi Suburbs. Junction Interchange to promote • Creating a clear and standard active and public transport, and PEOPLE, MOVEMENT AND definition for STHL PLACES STRATEGY minimise trips in private vehicles • Setting limits on the maximum Waverley’s People, Movement and • Nominating Bondi Junction as a period and the maximum number Low-Carbon Precinct to showcase Places Strategy was adopted in of bedrooms for rent December 2017. Signature projects sustainability excellence and were identified, and project • Implementing effective action innovation in the Eastern City implementation has commenced. A to ensure compliance with the District in accordance with the Stakeholder Group was established relevant legislation Green Infrastructure Master Plan. with representatives from key state authorities such as Road and 100 Maritime Services and Transport PLANNING FOR 80 for NSW to oversee improvements RESIDENTIAL to the Bondi Junction Interchange %% DEVELOPMENT 60 6% to make it safer, easier and more accessible for pedestrians to use. Community satisfaction 40 with Planning for Residential In June 2018, a grant submission development in 2018 is 70%, an was prepared for Round 2 of 20 increase of 5 percentage points the Smart Cities Grant Program from 2016. 0 to support implementation of 2016 2018 smart mobility related projects.

Waverley Council 53

Sustainable ENVIRONMENT

Our Sustainable Environment directions, strategies and deliverables refers to those plans, policies and initiatives that improve environmental sustainability. These include strategies that seek to promote recycling and reuse in the community, actions that maintain and enhance wildlife corridors and those that encourage water and energy saving by the community. This section represents the ‘environmental’ component of the quadruple bottom line.

26% Completed Delayed

In 2017–18, 74% of the actions set out in the Sustainable Environment quadrant in the Operational Plan were completed and 26% delayed. 74%

Annual Report 2017–2018 54 YEAR IN REVIEW: HIGHLIGHTS

BUILDING FUTURES WATER IS CLEAN AT 100 In May 2018, the Building Futures WAVERLEY BEACHES 81% 88% program was launched with 10 80 multi-level apartment buildings Community satisfaction with in Bondi Junction committing to clean water at Waverley 60 reduce their energy and water Beaches in 2018 is 88%, an consumption and improve their increase of 7 percentage 40 waste management practices. points from 2016. A launch event attended by 50 20 local residents was held with 0 presentations from Waverley 2016 2018 Mayor, John Wakefield and Christine Byrne from Green Strata. cent, meeting the greenhouse gas to significantly reduce electricity Detailed building assessments will emissions target. The community consumption and greenhouse gas be undertaken to identify actions water target was set to be no emissions. Delivered in partnership that the Owners’ Corporation increase in potable water use from with AusGrid, this project will can take to achieve these the 2005–06 base year. There save at least 200 tonnes of carbon improvements. This program is one has been a small increase of five dioxide each year. The use of these of the key projects from the Green per cent over this period despite lamps will also save money in Infrastructure Master Plan for greater population increases over reduced maintenance costs as they Bondi Junction. that period. have a considerably longer lifespan. ENVIRONMENTAL Projects such as Second Nature, Installation of our solar street lights ACTION PLAN 2018–2030 the purchasing of renewable In June 2018, Waverley Council energy, construction of stormwater adopted the Environmental Action harvesting schemes and the use of Plan 2018–2030. This Plan outlines alternative waste treatment (AWT) how Waverley Council will continue for waste are assisting to reach the to be a leader in environmental targets. sustainability in the areas of energy STREET LIGHTING and greenhouse gas emissions, UPGRADES urban ecology, water and waste and sets ambitious targets in these In 2017–18, 750 street lighting areas. lamps were upgraded to Light Emitting Diode (LED) technology This is the fourth Environmental Action Plan prepared by Waverley Council. The target year for the ENVIRONMENTAL 100 first Environmental Action Plan EDUCATION AND was 2020 and Waverley Council 80 is in a good position to achieve AWARENESS 8% 6% Waverley Council’s greenhouse gas Community satisfaction with 60 emission and community water environmental education and targets in 2020. Since 2009 when awareness in 2018 is 84%, 40 the first Environmental Action an increase of 8 percentage 20 Plan was prepared, Waverley points from 2016. Council reduced greenhouse gas 0 emissions by more than 30 per 2016 2018

Waverley Council 55

Solar My School participants, Bronte Primary School

SOLAR MY SCHOOL WAVERLEY PARK THE COMPOST STORMWATER REVOLUTION The three-Council Regional HARVESTING UPGRADE Environment Program (Waverley, The Compost Revolution is part Randwick and Woollahra), Waverley Council commenced the of the three-Council Regional developed the Solar My School construction of a large water tank Environment Program. In program to increase uptake at Waverley Park in June 2018 2017–18 the program supplied of renewable energy in the to increase the capacity of the approximately 500 worm farms Eastern Suburbs, and reduce stormwater harvesting scheme to and compost bins to Waverley carbon community greenhouse irrigate the park and supply non- residents. Worm farming and gas emissions and meet local potable water to the Margaret composting reduces the amount environmental targets. Local Whitlam Recreation Centre. of waste sent to landfill. It also schools including Bronte Public Once completed, this storm reduces greenhouse gas emissions School, Moriah College and water harvesting tank will reduce from transport. Waverley College installed large potable water consumption. solar systems in 2017–18.

School Bronte Public School Moriah College Waverley College Clean energy 44 MWh/yr 130 MWh/yr 107,000 MWh/yr Computers powered 220/yr 1,900/yr 535/yr Cost savings $6,030/yr $24,000/yr $12,505/yr CO2 emissions avoided 39.16 tonnes/yr 116 tonnes/yr 95 tonnes/yr Student reach 420 1,800 1,400

More schools in the East are actively working to install solar systems in 2018-19. Details of Solar My School program can be viewed at solarmyschool.org.au

Annual Report 2017–2018 56 WASTE MANAGEMENT 100 In July 2017, Waverley Council WASTE DIVERTED FROM LANDFILL commenced processing red bin 80 waste at the Woodlawn Alternative Waste Facility (AWT). The In 2017-18, the amount 60 Woodlawn AWT uses mechanical of waste diverted from and biological treatment (MBT) landfill is 47% an increase 40 % to remove recyclables that are of 13 percentage points accidently placed in the red bin and from 2015–16. % % creates a compost material that 20 can be used for site rehabilitation. 0 This has significantly improved the 2015-16 2016-17 2017-18 amount of waste that Waverley is sending to landfill. BRONTE GULLY CLEANLINESS OF 100 ECOLOGICAL PARKS 96% RESTORATION ACTION 80 9% PLAN (ERAP) Community satisfaction with Cleanliness of Parks in 60 The ongoing ecological restoration 2018 is 96%, an increase of of Bronte Gully is increasing 40 2 percentage points from habitat availability for native fauna 2016. and attracting more species into 20 the area. This 30–year project 0 is increasing the coverage of 2016 2018 healthy native vegetation to the Gully and is providing high quality passive recreation and educational 100 opportunities for the local CLEANSING OF community and those visiting the PUBLIC TOILETS 80 area. 81% % Community satisfaction with 60 Plants on Zone 3, on the northern Cleansing of Public toilets in 2018 is 81% an increase of 9 slope are reproducing and 40 providing resources for native birds percentage points from 2016. and animals. This section of the 20 slope is flourishing with around 20 native plant species. Previously, this 0 area was under a monoculture of 2016 2018 the weed, Giant Reed.

Two Volunteer Bushcare Groups in GARBAGE COLLECTION 100 the Gully enhance the regular work 98% of professional bush regeneration SERVICES FOR 80 9% contractors. In 2017–18, 1200 COMMUNITY PROPERTY square metres of weedy slopes Community satisfaction with 60 were transformed to biodiverse Garbage Collection services native bushland. A further 720 for community property in 40 square metres is currently being 2018 is 98%, an increase of 3 prepared for planting in early 2019. percentage points from 2016. 20

0 2016 2018

Waverley Council 57

Sustainable GOVERNANCE Our Sustainable Governance directions, strategies and deliverables aid in the efficiency, transparency and accountability of Waverley Council operations. They ensure we are governed well and include codes of conduct for staff and Councillors, financial, asset and information management, risk and safety, organisational development, procurement policies, customer service charters, community engagement and integrated planning. This section represents the governance component of the quadruple bottom line.

Completed 32% Delayed

In 2017–18, 68% of the actions set out in the Sustainable Governance quadrant were completed and 32% delayed.

68%

Annual Report 2017–2018 58 YEAR IN REVIEW: HIGHLIGHTS

CUSTOMER SERVICE IMPROVEMENTS NUMBER OF 50000

In 2017–18, the Customer Service VISITORS TO 40000 Centre front counter served THE CUSTOMER 99 approximately 37,475 customers SERVICE FRONT with an average wait time of 4.5 COUNTER 30000 minutes. 20000 This is a 17 per cent decrease in the number of visitors served at 10000 the Customer Service Centre front counter. The introduction of a 0 new concierge serving an average 2015-16 2016-17 2017-18 of 45 customers per day led to a reduction in the number of visitors progressing to the Customer Customer Service staff. Service front counter. RISK AND SAFETY Approximately 45 per cent of INITIATIVES all visits were related to parking with an estimated 16,677 parking In 2017–18, Waverley Council enquiries and 11,500 planning undertook a range of risk and enquiries handled at the centre. safety initiatives which included: More than 4,000 residents • Establishing a Safety paid their rates at the centre. A Management System which significant number of residents involves assessing risk, paid their rates using the self-serve developing safe work method Eftpos machine with the assistance Customer Service pop up statements and investigating any of the concierge. incident in order to prevent a to visit the centre in Bondi Junction. This year a touch screen feedback reoccurrence kiosk was installed in the centre to The first pop up was held at the • 24 employees completing part of collect transactional feedback from Seniors Centre in September 2017. the Certificate IV in Work Health visitors to improve our services to Seniors Information Packs which and Safety program the community. contained schedules, application forms and information on the range • The continued provision of In 2017–18 the Call Centre handled of services, activities and discounts Health and Wellbeing Program an estimated 77,000 telephone that support older residents in our for employees. This program calls and logged over 24,000 community were distributed. The included provision of affordable requests for service. second pop up was held at the fitness programs, promoting CUSTOMER SERVICE Library foyer in November 2017, awareness of heart health and POP UPS followed by pop ups at Bondi healthy eating. Employees were Pavilion in March 2018 and Oxford offered skin cancer screening In 2017–18, Waverley Council held Street Mall in May 2018. These and 100 employees undertook four Customer Service pop ups at pop ups enabled customers were free flu vaccination different locations in Waverley to able to pay their rates, apply for enable residents and visitors to a parking permit, book a waste • Waverley Council receiving access information, request a service collection, collect a Waste Calendar $150,000 from StateCover to and make payments without having and discuss any concerns with improve safety in the workplace.

Waverley Council 59 This was based on self-audit of Waverley Council’s safety 100 management system which is INFORMING assessed by StateCover RESIDENTS ABOUT 80 COUNCIL ACTIVITIES 86% • The development of a new 60 69% Enterprise Risk Policy Community satisfaction with informing residents about 40 • The completion of reviewing and Waverley Council activities identifiying of a new software in 2018 is 86%, an increase 20 Vault for online reporting and of 17 percentage points investigation of incidents was from 2016. 0 completed 2016 2018 • The development of a new Risk Assessment matrix which extensive community engagement detailed community submissions was used during an incident program that sought to ensure on the Issues Papers. Waverley where Waverley Council staff everyone in the community had the Council hosted two events were relocated to other offices opportunity to contribute to these during this phase; a breakfast of following discovery of asbestos plans. The aim was to determine community organisations and a in the ceiling cavity. Professional where we are now, where we Community Summit open to all hazardous material specialists want to be in 2030 and how we community members. More than assessed and remediated the will get there. The engagement 800 community members took hazards and SafeWork approved program aimed to target a broad the opportunity to share their re-occupation of the building cross-section of the community, aspirations for Waverley and • Call for tender for Waverley with consideration given to tell Waverley Council what the Council’s insurances. The new community demographics including priorities over the next 11 years arrangements will commence in age, accessibility, people from should be. Once the plan was October 2018, after the tender culturally and linguistically diverse drafted, more than 500 community process and Waverley Council backgrounds, and Aboriginal and members were engaged through will be covered for cyber security Torres Strait Islander people. a community survey to identify breaches that cause major current community satisfaction for The first phase of community the priority areas. service disruption. consultation commenced in late • Commencing research has November 2017. During this phase STRATEGIC ASSET commenced to secure advice the community was consulted on MANAGEMENT PLAN on protection of the community what they love about Waverley, (SAMP) 5 from hostile vehicles at Bondi what needs to change, and to Beach and Oxford Street Mall. provide feedback on 11 themes Waverley Council adopted the which were identified as priority Strategic Asset Management Plan 5 WAVERLEY COMMUNITY areas for the Waverley LGA. at its meeting on 19 June 2018. The purpose of SAMP 5 is to: STRATEGIC PLAN, Following this, Waverley Council DELIVERY PROGRAM AND developed Issues Papers around • Provide a framework that OPERATIONAL PLAN the identified themes. The Issues ensures Waverley Council’s infrastructure assets are Waverley Council adopted its Papers detailed the challenges operated, maintained, renewed new Community Strategic Plan and opportunities within each and upgraded to meet the levels (Waverley Community Strategic thematic area and what Waverley of service set by the community Plan 2018–2029), Delivery Program Council is currently doing across 2018–2021 and Operational Plan these 11 themes. The second phase of community consultation • Demonstrate Waverley Council’s 2018–19 at its meeting on 19 June compliance and commitment 2018. commenced in early February 2018 and during this phase to the Integrated Planning and Reporting framework and Waverley Council undertook an Waverley Council called for International Infrastructure

Annual Report 2017–2018 60 Management Manual guidelines the results of asset assessments. capabilities, data management Revaluations show that Waverley and reporting capabilities will be • Reassess the cost required to Council has a sustainable backlog enhanced with this software meet service levels and integrate of one per cent (below the two with the long term financial plan per cent Office of the Local • The completion of the Government benchmark). automation of planning • Ensure SAMP 5 supports certificates project. This has the objectives set out in the DIGITAL reduced wait time for certificate Community Strategic Plan and TRANSFORMATION requests. There was an increase other Council documents in online transactions in Waverley Council undertook a • Outline the processes, comparison to 2016–17 range of digital initiatives in 2017– structures, roles and 18. They include: • The expansion of public Wi-Fi responsibilities necessary to to Bondi Junction. There was establish and maintain advanced • Introducing the iCemetery an increase in public Wi-Fi use asset management practices. application, a user-friendly tool in the LGA in comparison to the that provides a fast and easy SAMP 5 is made up of the: previous years way to find loved ones buried • Asset Management Strategy at Waverley and South Head Public Wi-fi in the Waverley LGA (AMS) General Cemeteries. Using the GPS location, the app maps out • The Asset Management Policy user location and guides the user • Nine individual Asset to the grave site. Management Plans (AMPs) • Introducing the new Stone Waverley Council’s Long Term Orchard Cemetery Management Financial Plan has budgeted an Software aimed at improving expenditure of $380 million in asset Cemetery operations so renewal and enhancement over the as to manage end to end next 10 years. Waverley Council’s operations. Efficiency in records performance ratios are based on management, advanced search

PUBLIC WI-FI STATISTICS Number of Wi-Fi sessions 600000 9 Number of 500000 Wi-Fi users 6 400000

300000

18 200000 161 1619

100000 6186

0 2015-16 2016-17 2017-18

In 2017–18, the total number of online transactions increased by 1.4% in comparison to 2016-17. Online DA tracking increased by 27.6 % and Development Enquirer requests increased by 18.7%.

Waverley Council 61 ONLINE SERVICES

919% Rates Payments 2017-18 9% 2016-17 Outstanding 966% Notices/Orders 9%

s603 Ratings 91% Certificates 99%

Section 10.7 961% Planning Certificates 9% 0 20 40 60 80 100

The percentage of Heritage Exemption Certificates issued online increased by 10.2%, Licence Payments increased by 8.5%, s603 Rating Certificates related online transactions increased by 3.2% and S10.7 Planning Certificates increased by 2.6%.

PARKING REVIEW changes that received the CONSULTATION strongest community support. This year Waverley Council These include: consulted the community on a • Removal of fee for the first suite of six proposals as part of residential parking permit a Parking Review. Two proposals Live Steam of related to the fees for residential • Introduction of 15 minute free Council Meetings and beach parking permits, two drop in zones related to the time restrictions for LIVE STREAMING parking meters at Bondi Junction • Turning off of parking meters in and Bondi Beach and two related Bondi Junction after 6pm. In 2017–18, Waverley Council to the introduction of 15 minute introduced live streaming for free parking across Waverley. Council and Committee meetings. This initiative is part of Waverley More than 700 community Council’s commitment to open, members were engaged through transparent and accountable telephone and online surveys and decision making. Live streaming pop ups. Workshops were also of meetings and publishing held at the Combined Precinct recordings of meetings in meetings. Waverley Council website provides a flexible and convenient Following a review of the option for the community to community feedback received access decision making process. and the financial implications of the six proposals, Waverley Parking Review Council implemented three

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Bpay payment options now available for Waverley Council suppliers

Officer was hosted at the Margaret Whitlam Recreation 100 COMMUNITY Centre for a period of three INVOLVEMENT IN 80 months and supported by COUNCIL DECISION Waverley Council staff when % MAKING 60 required. Seven Councillors were 6% Community satisfaction with returned to office with five new community involvement in 20 members elected. All Councillors Waverley Council decision attended the Code of Meeting making in 2018 is 73%, an 40 Practice and Code of Conduct increase of 10 percentage training as part of their induction to 0 points from 2016. 2016 2018 the new Council term. EFFICIENCY THROUGH DELEGATIONS REVIEW delegations will assist Waverley BPAY Council to meet its obligations In 2017–18, Waverley Council In 2017–18, Waverley Council more effectively. undertook an organisation wide implemented Bpay payment options to suppliers. This option review of its delegations using the LOCAL GOVERNMENT is a secure and safe way to pay Local Government Legal database. ELECTIONS AND Waverley Council’s suppliers. Delegations are an efficient INDUCTION This has significantly reduced the mechanism that authorises time and cost taken to process In September 2017, Waverley other people or bodies (usually payments. Waverley Council officers) to Council worked closely with perform specific functions on the Electoral Commission NSW behalf of Waverley Council. Once to conduct the 2017 Waverley the review is completed, the new Council election. The Returning

Waverley Council V

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Part 03. MEETING OUR STATUTORY REQUIREMENTS

Annual Report 2017–2018 64 AMOUNT OF RATES AND CHARGES WRITTEN OFF DURING THE FINANCIAL YEAR 2017-18 The following rates and charges were written off during the year. Assessment Description Rates Waste Extra Totals number Charges 32729.9 Rates for current financial year as 104,247.34 104,247.34 per Waverley Council resolution 7 October 2008 (32–48 Denison Street) Various Postponed 2012–13 rates and 2,047.64 1,063.77 3,111.41 interest charges Sub totals 106,294.98 1,063.77 107,358.75 Various Pension Rebate 310,730.99 175,250.05 485,981.04 Government Abandonment Section 575(Local Government Act) Various Pension Council Abandonment 95,242.13 95,242.13 Section 582 Sub Totals 405,973.12 175,250.05 581,223.17 Grand Totals 512,268.10 175,250.05 688,581.92 MAYORAL AND COUNCILLOR FEES, EXPENSES AND FACILITIES

Mayoral and Councillor fees and expenses Amount($) Mayoral fees 40,014 Councillor fees 225,926 Miscellaneous expenses 206,691 Office equipment and maintenance 36,882 Telephone calls (mobile and landline) 25,210 Conference and seminars 12,251 Training expenses 3,528 Interstate visits 0 Overseas visits 0 Spouse expenses 0 Provision for childcare 0

Waverley Council 65 GENERAL MANAGER AND SENIOR STAFF REMUNERATION

In 2017-18, Waverley Council employed four Senior Staff as identified under the Local Government Act. The four staff included the General Manager and three Directors.

(Please note as at 30 June 2018, the positions of General Manager and two Director’s positions were filled under acting arrangements during the year. The General Managers total remuneration is inclusive of a termination package).

Position Total remuneration including all benefits ($) General Manager 449,358 Senior Staff (Three Directors) 871,161 Total 1,320,520

The total remuneration includes:

I. The total value of the salary component of their packages II. The total amount of any bonus payments, performance payments or other payments made that do not form part of the salary component of their packages III. The total amount payable by Waverley Council by way of the employer’s contribution or salary sacrifice to any superannuation scheme to which any of them may be a contributor IV. The total value of any non-cash benefits for which any of them may elect under the package V. The total amount payable by Waverley Council by way of fringe benefits tax for any such non-cash benefits organisation

Annual Report 2017–2018 66 REPORT ON INFRASTRUCTURE ASSETS

$'000 Estimated Estimated 2017–18 2017–18 Net carrying Gross Asset Category cost to bring cost to bring Required Actual amount replacement assets to to the agreed maintenance maintenance cost (GRC) satisfactory level of standard service set by Council BUILDINGS Council Offices/ – – 674 812 12,587 24,425 Administration Centres Council works depot – – 763 743 9,241 10,885 Council public halls 682 682 210 133 23,716 66,326 Libraries – – 625 549 23,156 36,238 Cultural facilities – – 1,522 1,338 13,771 21,086 Other buildings 120 120 1,260 1,259 51,693 78,409 Specialised buildings 500 500 302 544 5,096 6,790 Sub-total 1,302 1,302 5,356 5,378 139,260 244,159

OTHER STRUCTURES Other structures 291 291 332 349 15,553 26,103 Sub-total 291 291 332 349 15,553 26,103

ROADS Sealed roads 166 166 1,616 1,641 56,092 80,666

Footpaths 90 90 2,710 2,462 35,808 50,151 Other road assets – – 2,854 2,830 16,021 26,643 Sealed roads – – – – 68,619 144,601 structure Kerb and gutter 829 829 22 62 66,464 96,649 Sub-total 1,085 1,085 7,202 6,995 243,004 398,710

Waverley Council 67

$'000 Estimated Estimated 2017-18 2017-18 Net carrying Gross Asset Category cost to bring cost to bring Required Actual amount replacement assets to to the agreed maintenance maintenance cost (GRC) satisfactory level of standard service set by Council STORMWATER DRAINAGE Stormwater 115 115 77 86 17,137 24,633 drainage Stormwater – – 339 378 72,873 111,952 conduits Sub-total 115 115 416 464 90,010 136,585

OPEN SPACE/ RECREATIONAL ASSETS Swimming pools 3,008 3,008 7,112 6,057 65,554 103,118 Sub-total 3,008 3,008 7,112 6,057 65,554 103,118 Total - All Assets 5,801 5,801 20,418 19,243 553,381 908,675

Infrastructure asset performance indicators consolidated *

$’000 Amounts Indicator Prior Periods

2018 2018 2017 2016 Buildings and infrastructure renewals ratio Asset renewals 16,131 94.13% 77.08% 127.22% Depreciation, amortisation and impairment 17,137 Infrastructure backlog ratio Estimated cost to bring assets to a satisfactory standard 5,801 1.05% 1.10% 1.39% Net carrying amount of infrastructure assets 553,381 Asset maintenance ratio Actual asset maintenance 19,243 94.25% 98.24% 104.40% Required asset maintenance 20,418 Cost to bring assets to agreed service level Estimated cost to bring assets to an agreed service level set by 5,801 0.64% 0.69% 0.87% Council Gross replacement cost 908,675

Notes: *All asset performance indicators are calculated using the asset classes identified in the previous table. (Asset renewals represent the replacement and/or refurbishment of existing assets to an equivalent capacity/performance as opposed to the acquisition of new assets (or the refurbishment of old assets) that increases capacity/performance.

Annual Report 2017–2018 68 INFRASTRUCTURE ASSET CONDITION ASSESSMENT ‘KEY’ 1 Excellent Minimal maintenance work required 2 Good Only minor maintenance work required 3 Average Maintenance work required 4 Poor Renewal required 5 Very poor Urgent renewal/upgrading required $'000 Asset Category Assets in condition as a percentage of gross replacement cost 1 2 3 4 5 BUILDINGS Council Offices / Administration Centres 0% 28% 69% 3% 0% Council works depot 99% 0% 1% 0% 0% Council public halls 26% 0% 70% 4% 0% Libraries 0% 100% 0% 0% 0% Cultural facilities 82% 0% 17% 1% 0% Other buildings 11% 64% 23% 2% 0% Specialised buildings 82% 7% 11% 0% 0% Sub-total 24.4% 38.4% 35.1% 2.1% 0.0%

OTHER STRUCTURES Other structures 57% 22% 14% 6% 1% Sub-total 57% 22% 14% 6% 1%

ROADS Sealed roads 38% 53% 6% 2% 1% Footpaths 54% 32% 13% 1% 0% Other road assets 46% 43% 10% 1% 0% Sealed roads structure 0% 0% 99% 0% 1% Kerb and gutter 50% 34% 13% 3% 0% Sub-total 29.7% 25.9% 42.6% 1.3% 0.6%

STORMWATER DRAINAGE Stormwater drainage 22% 75% 3% 0% 0% Stormwater conduits 12% 71% 17% 0% 0% Sub-total 13.8% 71.7% 14.5% 0.0% 0.0%

OPEN SPACE/ RECREATIONAL ASSETS Swimming pools 36% 40% 21% 2% 1% Sub-total 36.0% 40.0% 21.0% 2.0% 1.0% Total - All Assets 27.4% 37.6% 33.1% 1.5% 0.4%

Waverley Council 69 GOVERNMENT INFORMATION (PUBLIC ACCESS)

The Government Information (Public Access) (GIPA) Act 2009 requires councils to prepare an Annual Report on their obligations under the Act. Here is a summary of Waverley Council’s Access to Information Applications for 2017–18.

TABLE A: NUMBER OF APPLICATIONS BY TYPE OF APPLICANT AND OUTCOME*

Granted Access Access Informa- Infor- Refuse to Refuse to Applica- Total % of in Full Granted Refused tion not mation Deal with Confirm/ tion With- Total in Part in Full Held already Applica- Deny drawn available tion whether informa- tion is held

Media 0 0 0 0 0 0 0 0 0 0% Members 0 0 0 0 0 0 0 0 0 0% of Parliament Private 1 4 0 1 0 0 0 0 6 22% sector business Not for 0 0 0 0 0 0 0 0 0 0% profit or- ganisations or commu- nity groups Members 4 4 0 3 0 0 0 1 12 44% of the pub- lic (by legal represen- tative) Members 3 3 0 2 0 1 0 0 9 33% of the public (other)

* More than one decision can be made in respect of a particular access application. If so, a recording must be made in relation to each such decision. This also applies to Table B.

Annual Report 2017–2018 70 TABLE B: NUMBER OF APPLICATIONS BY TYPE OF APPLICATION AND OUTCOME*

Access Access Access Informa- Infor- Refuse Refuse to Appli- Total % of Granted Grant- Re- tion not mation to Deal Confirm/ cation Total in Full ed in fused Held Already with Deny With- Part in Full Available Applica- whether drawn tion informa- tion is held

Personal 0 0 0 0 0 0 0 0 0 0% information applications* Access 7 8 0 5 0 1 0 0 21 78% applications (other than personal information applications) Access 1 3 0 1 0 0 0 1 6 22% applications that are partly personal information applications and partly other Total 8 11 0 6 0 1 0 1 27 % of Total 30% 41% 0% 22% 0% 4% 0% 4%

* A personal information application is an access application for personal information (as defined in clause 4 of Schedule 4 to the Act) about the applicant (the applicant being an individual).

TABLE C: INVALID APPLICATIONS – NIL

TABLE D: CONCLUSIVE PRESUMPTION OF OVERRIDING PUBLIC INTEREST AGAINST DISCLOSURE: NIL

Waverley Council 71 TABLE E: OTHER PUBLIC INTEREST CONSIDERATIONS AGAINST DISCLOSURE: MATTERS LISTED IN TABLE TO SECTION 14 OF ACT

Number of times consideration used % of Total Responsible and effective government 2 18% Law enforcement and security 0 0% Individual rights, judicial processes and natural justice 7 64% Business interests of agencies and other persons 2 18% Environment, culture, economy and general matters 0 0% Secrecy provisions 0 0% Exempt documents under interstate Freedom of Information legislation 0 0% Total 11

TABLE F: TIMELINESS

Number of applications % of Total Decided within the statutory timeframe (20 days plus any extensions) 19 100% Decided after 35 days (by agreement with applicant) 0 0% Not decided within time (deemed refusal) 0 0%

Total 19

TABLE G: NUMBER OF APPLICATIONS REVIEWED UNDER PART 5 OF THE ACT NIL

TABLE H: APPLICATIONS FOR REVIEW UNDER PART 5 OF THE ACT - NIL

TABLE I: APPLICATIONS TRANSFERRED TO OTHER AGENCIES - NIL

Annual Report 2017–2018 72

Information about the following projects was proactively released under Section 7 (3) of the GIPA Act: • Bronte picnic shelters upgrade • Creative Lighting at Notts Avenue • 2A Edmund Street social housing options analysis • Gibson Street Reserve upgrade • Gardiner Early Education Centre landscape upgrade • Murriverie Road Bus Stop upgrade • North Bondi landscaping and shower area upgrade (Stage 2) • Rodney Reserve Sportsfield upgrade • South Bronte amenities and Community Centre upgrade • Waverley Cemetery walls 25–27 and Fig Tree Lane • Waverley Mall artwork installation • Waverley Park dog-off leash area upgrade

Creative Lighting at Notts Avenue

PUBLIC INTEREST DISCLOSURES

In 2017–18, there were no public interest disclosures received by Waverley Council. Ten public interest disclosure officers were appointed and trained. All new staff orientation include information sessions on Public Interest Disclosures.

Waverley Council COMPLIANCE WITH THE COMPANION 73 ANIMALS ACT AND REGULATION

The statement on activities relating to enforcing and ensuring compliance with the Companion Animals Act 1998 and Regulation 1998 for this year includes: • Forty nine animals were seized, of which 32 animals were returned to the owner and 17 animals were transferred to Waverley Council's pound.

Total 1 9

Dogs 11 8

6 Cats 11

0 10 20 30 40 50 Transferred to Pound Returned to Owner Seized

• Thirteen dog attacks were reported during the year • An amount of $14,616 was spent on dog holding and kenelling charges • An additional $1,925 was spent on companion animals training

Waverley Council Rangers, Waverley Council continues to Twenty–four hours dog off-leash Companion Animal Officer and encourage the de-sexing of dogs areas are at the following parks: Customer Service staff provide and cats by offering significantly ongoing public education in reduced registration fees for de- 1. Varna Park, Waverley relation to responsible dog sexed dogs and cats. 2. Raleigh Reserve, Dover Heights ownership. This includes 3. Diamond Bay Reserve, Vaucluse training sessions on registration, Waverley Council uses a pound microchipping and control facility with a ‘low kill’ policy in 4. Dickson Park, Bondi of animals in public. Rangers place. Waverley Council’s pound seeks authorisation from Waverley 5. Hugh Bamford Reserve, Dover undertake daily patrols of Heights popular dog walking areas and Council before any euthanasia is communicate with owners to carried out (except in emergency 6. Waverley Park, Bondi Junction situations). ensure responsible dog ownership. 7. Queens Park (managed by Waverley Council provides Waverley Council provides Centennial Parklands) responsible pet ownership a number of off-leash areas Timed off-leash areas are at: information through the council throughout the area. website at waverley.nsw.gov. 1. Marks Park, Tamarama au/residents/animal_services/ responsible_dog_ownership 2. Bronte Park, Bronte

Annual Report 2017–2018 74 AMOUNT INCURRED IN LEGAL PROCEEDINGS

Legal Proceedings Expenditure ($) Legal representation (Environmental Planning and 439,834 Assessment Act 1979 provisions) External expert consultants (Environmental Planning 270,378 and Assessment Act 1979 provisions) Compliance legal proceedings 10,649 Civil enforcement proceedings 87,906 Regulatory control 10,401 Total 819,168 In 2017–18, Waverley Council received an amount of $118,400 as recovery costs for planning matters. The details of civil enforcement proceedings is set out below:

Property Issue Status Results

19 Boonara Avenue, Bondi Civil enforcement proceedings Ongoing

The details of legal proceedings related to planning matters for the financial year 1 July 2017 to 30 June 2018 are set out below:

Property Issue Status Results 60C Blair Street, North Bondi Class 1–Deemed refusal Finalised Appeal upheld with conditions

60C Blair Street, North Bondi Class 1–Refusal Finalised Appeal upheld with conditions 15 Park Parade, Bondi Class 1–Deemed refusal Finalised Appeal upheld with conditions 113 Macpherson Street, Class 1–Deemed refusal Finalised Dismissed Bronte–Bronte RSL 113 Macpherson Street, Class 1– Deferred commencement/ Finalised Dismissed Bronte–Bronte RSL refusal of Section 96 113 Macpherson Street, Class 1–Deemed refusal of Section Finalised Appeal upheld with conditions Bronte–Bronte RSL 96(2) 1 Sir Thomas Mitchell Road, Class 1– Deemed refusal Ongoing Bondi Beach 51 Lancaster Road, Dover Class 1– Deemed refusal Finalised Appeal upheld with conditions Heights 172 Hastings Parade, North Class 1– Refusal Finalised Appeal upheld with conditions Bondi 20 Loombah Road, Dover Class 1– Deemed refusal Finalised Discontinued Heights 585 Old South Head Road, Class 1– Deemed refusal Finalised Appeal upheld with conditions Rose Bay

Waverley Council Legal proceedings related to planning matters continued... 75 Property Issue Status Results 8/191–195 Oxford Street, Bondi Class 1– Appeal against the Finalised Appeal upheld with Junction imposition of conditions of conditions consent 105 Wellington Street, Bondi Class 1–Deemed refusal Finalised Dismissed

67 Blake Street, Dover Heights Class 1–Refusal of Section 96(2) Finalised Discontinued

71 Beach Road n/as 99–111 Glenayr Class 1–Refusal Ongoing Avenue, Bondi Beach 19 Dellview Street, Tamarama Class 1–Refusal Ongoing 166 Hastings Parade, North Bondi Class 1–Deemed refusal Finalised Appeal upheld with conditions 2 Princess Street, Rose Bay Class 1–Refusal Finalised Section 34 Agreement – Upheld with conditions 585 Old South Head Road, Rose Bay Class 1–Deemed Ongoing 246–248 Campbell Parade, Bondi Class 1–Refusal Ongoing 552–568 Oxford Street, Bondi Class 1–Deemed refusal Finalised Discontinued Junction 48–50 Penkivil Street, Bondi Class 1–Refusal Ongoing 51 Lancaster Road, Dover Heights Class 1–Deemed refusal Finalised Section 34 Agreement – Appeal upheld with conditions 20 Loombah Road, Dover Heights Class 1–Refusal Ongoing 181 Military Road, Dover Heights Class 1–Deemed refusal Finalised Discontinued with costs 63 Fletcher Street, Tamarama Class 1–Refusal Ongoing 14 Fletcher Street, Bondi Class 1–Deemed refusal Ongoing 129 Blair Street, North Bondi Class 1–Refusal Ongoing 286 Military Road, Dover Heights Class 1–Decision of condition 13 Ongoing 16 Military Road, Dover Heights Class 1–Deemed refusal Ongoing 10 Kimberley Street, Vaucluse Class 4–Failure to comply with Ongoing order to demolish or remove the cabling and satellite dish mounted on the rear skillion roof of the dwelling 701 – 707 Old South Head Road, Class 1–Refusal Ongoing Vaucluse 7 Bulga Road, Dover Heights Class 1–Refusal Ongoing 286 Military Road, Dover Heights Class 4–Judicial review decision Ongoing of condition 13 425 Bronte Road, Bronte Class 1–Deemed refusal Ongoing 63 Fletcher Street, Tamarama Class 1– Deemed refusal Ongoing

Annual Report 2017–2018 76 PROGRESS AGAINST EQUAL EMPLOYMENT OPPORTUNITY (EEO) MANAGEMENT PLAN

Actions Outcome Progress Comments Explore potential utilisation Increase in people Waverley Council recruited five Year 11 high of targeted advertising, from EEO target groups school student trainees through the Elsa Dixon recruitment and employment employed, undergoing Aboriginal Employment Program. These trainees programs to increase traineeship or are placed in Children’s Services, Open Spaces opportunities for Aboriginal apprenticeship (horticulture), Administration and Customer and Torres Strait Islander Service and training is provided to these students. people, people from culturally Increase in number The following EEO statement is placed in all job and linguistically diverse of advertisements advertisements which clearly states that Waverley backgrounds and people with promoting EEO Council is an inclusive employer: Waverley Council disability across Waverley is committed to providing equal employment Council opportunities to all candidates. We encourage applications from women and men from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTIQ; and other minority groups. Increase in number of Initiatives are underway to achieve this outcome. applications from diverse Waverley Council is seeking to reach young people groups through advertising on TAFE job board and Skills Road. Language in advertisements and EEO data capture as part of application form are other initiatives that are in progress. Promote the use of bi-lingual Increase in number of The Language Aide program involves seven staff staff for direct service roles and bi-lingual staff for direct members who speak six languages and offer provide support and relevant service roles their language as a service for Waverley Council training for these positions business matters. This program will be reviewed in 2018–19. Promote initiatives including Flexible arrangements in Waverley Council has a range of flexible workplace flexible work arrangements place arrangements including return from parental leave and leave provisions to actively on a part-time basis and flexible start and finish encourage work/family life time where operations allow. Work spaces are balance across Waverley Council being set aside for cultural and religious needs. and meeting cultural and religious needs Provide eight work-based child Provision of child care Waverley Council continues to allocate eight care places for children of places in place childcare places to employees' children and has Waverley Council employees provided salary packaging if requested for any employee using childcare services.

Waverley Council 77 Actions Outcome Progress Comments

Continue to encourage a Increase in number of Waverley Council provides mentoring to senior culture that promotes women women applying/securing female staff and encourages continued learning. in senior management roles senior management roles For the majority of 2017–18, a female Director and supports females recruited acted as General Manager and two of the three Increase in coaching and into senior management roles Directors are female(one in an acting position). mentoring and training with coaching/mentoring and opportunities for women training opportunities in senior management roles Provide reasonable adjustments Job adjustment reviewed This action is carried over as a priority action to to allow a person with individual the next iteration of the EEO Management Plan. needs to be accommodated in the workplace Review and monitor Review recommendations This action is carried over as a priority action to accessibility to Waverley Council completed the next iteration of the EEO Management Plan. premises and facilities Develop support strategies Targeted strategies are in Waverley Council supports mature workers to for mature workers to start place transition to part time work using long service career planning and post career leave leading up to retirement. options including retirement planning that meets the needs of individual employees Review Waverley Council's Review completed Recruitment Guidelines and Procedures were Recruitment Procedures to reviewed to ensure all positions are recruited ensure compliance with EEO based on merit. requirements All position descriptions EEO criteria included The revised position descriptions include a specify "An understanding criterion of an understanding and commitment to of and commitment to EEO" EEO. as an essential criteria to be addressed in all job applications New employees receive Induction training Induction includes introduction to key policies appropriate EEO training and includes EEO training such as Respectful Workplaces and EEO. are aware of the aims of this EEO Management Plan Review Waverley Council's Review completed Review was completed this financial year. Grievance Procedures to Grievance investigations ensure compliance with EEO are aligned with EEO best practice and ensure that principles grievances are dealt with Conflict resolution appropriately in accordance principles integrated into with the principles of EEO grievance procedure staff training for supervisors and managers

Annual Report 2017–2018 78 Actions Outcome Progress Comments Review Harassment and Bullying Review completed This Policy is replaced by Respectful Prevention Policy to ensure Workplace Policy. Implementation of this compliance with EEO best practice Policy is a priority action in the next iteration of the EEO Management Plan 2018 – 21. Ensure relevant information on EEO is EEO information Human Resource policies integrate EEO made available for all employees is accessible for all principles and are made available to all staff employees on the Intranet. Provide mandatory refresher training Training completed The Harassment and Bullying Policy was for all existing employees every two replaced with the Respectful Workplace years in EEO/Harassment and Bullying Policy and training was rolled out to staff. Prevention Provide ‘Working with Difference’ Appropriate employees ‘Working with Difference’ training is included training for appropriate employees trained as part of TREC into Learning training who provide frontline customer program. service Continue to ensure that relevant EEO EEO data is reviewed and This action will commence in 2018–19. data is collected and recorded on a reported to ELT every regular basis quarter All new employees complete an EEO EEO data survey EEO data is collected from all new starters data survey at Induction completed and recorded.

SWIMMING POOL INSPECTIONS

• In 2017–18, only one tourist and visitor premise was due for inspection. This inspection was completed. • Sixty three inspections were undertaken for premises with more than two dwellings. • There was one inspection that resulted in a Certificate of Non-compliance being issued for a premise that was for sale. • Eighty six notices and directions were issued. These did not relate to premises for sale or lease as per Clause 22C of the Swimming Pools Act 1992. As per changes to the Swimming Pools Regulation 2018, that came into effect on 1 September 2018, Certificates of Non-Compliance are issued for all non-compliant pools and these figures will be reflected in the 2019–20 Annual Report.

Waverley Council 79 PROGRESS REPORT - DISABILITY INCLUSION ACTION PLAN 2017-18

Key Highlights: TRANSPORT PLAN People with Disability. Participants worked over a 10-week period BRONTE PARK PLAN OF Waverley’s People, Movement to organise the event and learnt MANAGEMENT and Places Strategy was adopted about all aspects of event planning by Waverley Council in December including budgeting, marketing The Bronte Park and Beach Plan 2017 and sets out a vision and 12 and hosting the dance party. of Management was adopted by signature projects to enable good Approximately 70 people attended Waverley Council in July 2017. transport and streetscape access the event. Major issues and actions identified for the whole community. Key in the Universal Access Study actions include the prioritising of were integrated into the Plan of pedestrian movement, accessible Management. Key actions over the streetscapes and parking options. coming years include: ACCESS BONDI • Easily identified, distinct arrival points into the park and Access Bondi is an initiative to designated pedestrian pathways make Bondi Beach accessible that allow safe and continuous and inclusive to people with movement disability. Two beach wheelchairs are available for loan. In 2017, • Establishing a hierarchy of Waverley Council purchased beach pathway networks that link to matting and weather permitting, destination points and facilities the matting is made available twice a week to enable wheelchair • Implementing a wayfinding users, parents with prams and strategy for the park which others to easily access the beach. considers an audience that has a In the next few months, a storage range of abilities, literacy levels facility to house the beach and languages and includes wheelchairs and a shower will information within the physical be installed on the promenade environment and at customer to provide easy access to these service hubs in a variety of facilities. A new ramp will be built formats such as in brochures, in 2018–19 enabling extended use guides and web pages of the beach matting and easier • Delivering an adequate access for people using the beach proportion and distribution of wheelchair. universally accessible facilities connected by accessible BONDI BOOGIE paths of travel and provide a In December 2017, participants of universally accessible beach the Waverley Community Living access point and improve the Program organised the inaugural safety and amenity of the Bondi Boogie dance party. The existing stairs to the beach and party was held at Bondi Pavilion Bronte Baths. to celebrate International Day of

Annual Report 2017–2018 80 Legend Completed actions or projects On track are multi-year projects or actions in most instances Actions or projects that are not completed or delayed for completion

FOCUS AREA 1: INCLUSIVE ATTITUDES AND BEHAVIOURS 1.1. Waverley Council values and supports inclusive attitudes and behaviours across Waverley Council and the community.

Key Actions/Projects in 2017–18 Status Comments Deliver a community awareness The Disability Inclusion Action Plan (DIAP) was endorsed program with partner agencies to by Waverley Council in October 2017. Waverley Council is promote inclusive attitudes and increase partnering with South Eastern Sydney Local Health District understanding of hidden disability and other agencies to provide community training to respond to mental health issues of young people. This initiative will assist with early detection of mental illness and increase understanding of mental illness in the broader community. Increase visibility of people with Nine publications were produced which included positive disability in Waverley Council images of people with disability. publications, website and promotional materials Integrate disability awareness training A review of the disability awareness component is underway. into Waverley Council’s Learning and The learning and development framework review will be Development Framework for induction completed in 2018 –19. and ongoing training Provide ongoing opportunities for staff Twenty engineers and project managers attended training to develop knowledge and skills to about designing and commissioning footpath and road works apply access and inclusion principles which included disability inclusion principles. Twenty six staff and practices within their key job participated in training to support inclusion. The training responsibilities covered a range of issues including Disability Induction Training, Human Rights and people with disability, Wellness and Reablement and Positive Risk Enablement and Supported Decision Making. Continue to award good practice in Waverley Council is currently reviewing the Business Awards. access and inclusion through Waverley The review recommendations would include initiatives that Council’s Local Business Awards promote good practice in access and inclusion.

Waverley Council FOCUS AREA 2: LIVEABLE COMMUNITIES 81 2.1. People of all abilities have opportunities to live independent lives in their community and to connect, engage and make choices about the services they access.

Key Actions/Projects in 2017–18 Status Comments Develop business models of excellence Waverley Community Living Program (WCLP) completed Third for Waverley’s services for older people, Party Verification and became a registered provider under people with disability and children the National Disability Insurance Scheme (NDIS). The review of Waverley Community and Seniors Centre commenced in June 2018, which continues to build wellness and reablement approaches into the operations of the Centre. Increase the delivery of access and In 2017–18, Waverley Council’s small grants program funded inclusion initiatives in the region by seven organisations a total of $80,000 to support people with working with partner agencies and disability in the Waverley LGA. Many of these were innovative promoting Waverley Council’s small projects which supported people with disability to be part grants program of mainstream community programs and events, such as Sculptures by the Sea Tactile Tours. Promote information to help people Waverley Council funded an independent agency to support better understand consumer directed WCLP participants through the NDIS planning process. This care and to exercise choice and control is in alignment with NDIS choice and control principles. in choosing services Information about My Aged Care was provided to people attending Waverley Community and Seniors Centre to encourage eligible people to register to find information and access support services. Review event management processes Waverley Council is currently reviewing its Events Policy and and procedures to increase the Guidelines. Access requirements will be incorporated into the accessibility and inclusiveness of events policy and guidelines as part of the policy. Considerations are held in the region underway to include contribution from event organisers to access and inclusion initiatives in future contract and MoU negotiations. Increase and promote recreational, Waverley Council organises a range of recreational, social social and cultural programs that are and cultural programs that meets the needs of a diverse inclusive and accessible community, including programs specifically for people with disability. Some of these include cultural planning that facilitates professional artists to work collaboratively with people with disability and older people. The Margaret Whitlam Recreation Centre hosted a range of sports and recreation activities for all ages and Waverley Council supported a weekly soccer program for children with a disability which provides a pathway for inclusion into mainstream soccer. Maintain Waverley’s social housing Waverley Council’s Housing for Older People Program program for older people and people provides secure affordable rental housing for 55 older with mild intellectual disability Waverley residents from very low income background. More and continue to advocate to NSW than half of the tenants are from a non-English speaking Government for increased diversity of background. Waverley Council also provides accommodation housing stock that is affordable and for nine people with an intellectual disability. accessible

Annual Report 2017–2018 82 2.1.continued...

Explore options to mandate universal Waverley Council reviewed the Draft Waverley Development housing design standards in Waverley Control Plan 2012 (WDCP 2012) which was recently placed Council’s urban planning policy on public exhibition. Universal housing design principles were and work with partner agencies to incorporated into the Draft WDCP. showcase universal housing design initiatives Continue to advocate for and support Waverley Council convened the Eastern Suburbs housing and homelessness partnerships Homelessness Coalition and supported the Eastern Suburbs and initiatives to deliver housing Homelessness Assertive Outreach Collaboration. The outcomes coordination of support systems has supported people to access housing and other support services. Many homeless people have a disability such as mental health issues or brain injuries. Waverley Council provided a grant to research local needs, explore opportunities for partnerships between local service providers to improve responses to homelessness.

2.2. All new Waverley Council assets, buildings and open spaces are designed to be fully accessible and Waverley Council proactively manages the built environment to meet our diverse community needs now and in the future.

Key Actions/Projects in 2017-18 Status Comments Design all new Waverley Council assets, The Bronte Park and Beach Plan of Management was adopted buildings and open spaces to disability by Council in July 2017. Major issues and actions identified in access standards and universal design the Universal Access Study are now integrated into the Plan of principles Management. The updated concept design for Stage 2 of Thomas Hogan Reserve includes universal pathway connections and level universal access to the community hall. Waverley’s Public Domain Technical Manual was reviewed and updated to include universal access design principles as part of designing and building streetscapes and open spaces in Waverley. Continue to provide an annual capital Approximately $1.65 million was spent on footpath, kerb works program to upgrade footpaths, ramps and bus shelter upgrades in accordance with universal pedestrian crossings, kerb ramps design principles. This improves access for the community and bus shelters to universal design including for people with disability. principles Implement strategies to improve beach The Access Bondi initiative is being rolled out at Bondi Beach. wheelchair loan systems and access to Similar initiatives will be explored further based on the designated beaches success of this project.

Waverley Council 83 2.3. The community is a place where people can move about easily to access services and facilities and participate in community life.

Key Actions/Projects in 2017-18 Status Comments Work with relevant transport agencies Waverley’s People, Movement Places Strategy was adopted to improve the transport network in the by Waverley Council in December 2017. The Waverley region for people with disability strategic transport working group was established to implement the projects as detailed in the strategy that require partnership with State Government agencies.

FOCUS AREA 3: MEANINGFUL EMPLOYMENT 3.1. People of all abilities have access to meaningful employment.

Key Actions/Projects in 2017-18 Status Comments Opportunities for learning and skills Waverley Community Living Program provide a regular development for adults with mild program of support for people with an intellectual disability to intellectual disability are provided develop their skills and confidence to access employment. through the Waverley Community Living Program Work with stakeholders to develop and In 2018– 19, Waverley Council will work with Randwick City publicise essential information on how Council to provide information to people across the region to to access employment support services access employment support services. Evaluate Waverley Council’s Waverley Council has an updated Equal Employment employment policy and practices Opportunity (EEO) Management Plan which includes key to remove barriers and improve priorities supporting inclusion and opportunities to support a opportunities to support a diverse diverse workforce. People with disability were identified as a workforce priority within the EEO Management plan.

Annual Report 2017–2018 84 FOCUS AREA 4: SYSTEMS AND PROCESSES 4.1. Waverley Council is an organisation that is aware of and responsive to the needs of people of all abilities.

Key Actions/Projects in 2017-18 Status Comments Waverley Council publications and Waverley Council's website is compliant with the Web documents are available in a diverse Content Accessibility Guidelines (WCAB) 2.0. A review of web range of formats and the website is content and accessible features is in progress. compliant with WCAG 2.0 Explore digital technology solutions The Snap Send Solve App was regularly used by the and innovative communication systems community to provide feedback to Waverley Council in the such as implementing the Snap, Send, last financial year. This enabled Waverley Council to take Solve App timely action to address issues within the built environment such as removing barriers on footpaths. The Discover Waverley Map is an interactive online map to help people plan their journey by easily finding accessible features such as mobility parking spaces, accessible toilets and bus routes . Identify and involve people with The Access Committee is comprised of people with relevant expertise and lived experience experience living with disability and disability service of disability during the planning & providers. This committee provides advice to Waverley design stages of major development Council on access issues. and upgrades, policy development and Waverley Council implemented co-design projects including: purchase of equipment • Talking with wheelchair users about the implementation of the Access Bondi project and use of beach matting and • The Bondi Boogie dance party an initiative of Waverley Community Living Program (WCLP) participants who learnt all aspects of event planning.

WORKS UNDERTAKEN ON PRIVATE LAND In 2017–18, there were no works undertaken on private land.

Waverley Council VOLUNTARY PLANNING AGREEMENTS 85

VPA application Details of proposal Addition- Exceed- Contri- Contribution details al FSR ance bution details sought (sqm) Amount ($)

EG Property Group Demolition of existing 59% 609 751,925 Upgrade of park and public 87–8 9 G l e n a y r A v e n u e , buildings and proposed domain directly adjoining Bondi Beach three to four storey site to the northeast at mixed use building the intersection of Glenayr Avenue and Blair Street Mar tin Air th Demolition of existing 13% 40 168,087 Public works for the improve- 41 O'Donnell Street, buildings and proposed ment and regeneration of the North Bondi residential flat building Bondi area and Waverley's of five units with Affordable Housing Fund basement car parking Martin Airth Modification of 4% 9 58,459 Public works for the improve- 41 O'Donnell Street, approved residential ment and regeneration of the North Bondi flat building, Bondi area and Waverley's including extension of Affordable Housing Fund north-western corner of first floor level of the building to convert Unit G.03 into a two bedroom apartment; increase of roof parapet Bureau SRH Pty Ltd Demolition of existing 3% 35 69,538 Towards Complete Streets 110–116 Bronte Road, building and con- Program project in Bondi Bondi Junction struction of shop top Junction and Waverley's housing Affordable Housing Fund C a s s a N o v a P t y L t d Demolition of 15% 670 2,026,313 Towards Complete Streets 362–374 Oxford Street, existing building and Program project in Bondi Bondi Junction construction of mixed Junction and Waverley's used building including Affordable Housing Fund residential, serviced apartments and ground floor retail STM 123 No 6 Pty Ltd Construction of a four 66% 265 431,000 Towards the upgrade of the 67A Roscoe Street, Bon- storey residential flat park/plaza on the corner of di Beach building with 10 units, O’Brien Street and Glenayr basement car park and Avenue, or any other works strata subdivision for improvement and regeneration in the nearby vicinity and 10 per cent towards affordable housing under Waverley’s Affordable Housing Program

Annual Report 2017–2018 86 VPA application Details of proposal Addi- Exceed- Contri- Contribution details tional ance bution details FSR (sqm) Amount sought ($) MHH Project Pty Ltd Partial demolition of 19% 845 4,713,956 Towards Complete Streets 59–69 Oxford Street, existing structures and Program project in Bondi Bondi Junction construction of a new Junction and Waverley's fourteen storey mixed Affordable Housing Fund use development with basement car park, hotel at ground floor, commercial space and residential units at first floor and residential units on all levels above Lamar 18 Pty Ltd Demolition of the four 13% 188 517,537 Towards the upgrade and 701–707 Old South dwellings and construction improvement of Diamond Head Rd, Vaucluse of a new three level Bay reserve and Waverley's residential flat building Affordable Housing Program with 17 units, associated basement parking, landscape works and strata subdivision B & I Proper- Demolition of the 28% 83 441,867 Towards the upgrade of ties 2 P t y Ltd existing dwelling and Baracluff Park and playground 2 Warners Avenue, structures. Construction and Waverley's Affordable North Bondi of three storey residential Housing Program building comprising five, two bedroom units. Aluminium cladding charcoal, timber cladding, board marked concrete walls, blade render, and masonry brick. Basement car parking for five vehicles and associated landscaping Bureau SRH Pty Ltd Demolition of existing 11% 74 439,356 Towards public works for the 629–631 Old South buildings, amalgamation improvement and regeneration Head Road, Rose Bay of two torrens title lots, of parks and reserves in the construction of a four Rose Bay/Dover Heights area storey residential flat and affordable housing under building comprising 12 Waverley's Affordable Housing units and basement Program car parking and strata subdivision

Waverley Council VPA application Details of proposal Addi- Exceed- Contri- Contribution 87 details tional ance bution details FSR (sqm) Amount sought ($) K2 Property De- Modification to 15% 277 83,152 Towards the improvement and velopment Group approved RFB including regeneration of Waverley Park 67–69 Penkivil Street, internal reconfiguration, Bondi additional bay windows, enlarged basement and attic level Philip Brenner Demolition and 16% 281 727,168 Towards Complete Streets 16 Llandaff Street, construction of a new Program project in Bondi Junction Bondi Junction residential flat building, and Waverley's Affordable basement car parking Housing Fund and landscaping works Waterfront Pty Ltd Demolition of 15% 104 633,077 Towards Complete Streets 20 Llandaff Street, existing buildings and Program project in Bondi Junction Bondi Junction construction of new and Waverley's Affordable Residential Flat Building Housing Fund with 32 units, basement parking Daniel Bloom Demolition of existing 9% 42 125,249 Towards the upgrade and Andrea Bloom building, construction improvement of Diamond Bay of a three-storey reserve and Waverley's Affordable Michael Bloom residential flat building Housing Program Joel Leon Bloom with basement parking The Owners – Strata and strata sub-division Plan No. 48214 as modified 17 Isabel Avenue, Vaucluse Jason Peters Alterations and 14% 52 225,363 To be determined 60 Lamrock Avenue additions to a dual Bondi Beach occupancy to create a residential flat building containing four units, front hardstand parking, swimming pool and strata subdivision

Annual Report 2017–2018 88 VPA application Details of proposal Addition- Exceed- Contri- Contribution details al FSR ance bution details sought (sqm) Amount ($)

Global Medi- Modification to 10% 112 240,000 Towards the upgrade of parks, cal Insurance boarding house reserves and playgrounds in Group Pty Limited including additional the Bondi Beach and/or North 82–84 Curlewis boarding room, Bondi area and affordable Street alterations to housing under Waverley’s building footprint Affordable Housing Program and building height B & I Proper- Modification to 15% 61 191,492 Towards the upgrade of parks, ti e s 2 P t y L t d add an additional reserves and playgrounds in 9 Penkivil Street unit and alterations the Bondi area and affordable Bondi to car stacker/ housing under Waverley’s parking of approved Affordable Housing Program residential flat building Three style Prop- Modification to 15% 420 1,451,812 Towards Complete Streets erties Pty Ltd approved mixed use Program project in Bondi 304–308 Oxford building including Junction and Waverley's Street, Bondi Junc- two additional Affordable Housing Fund tion stories Kamal, Niraj and Demolition of 15% 76 143,606 Towards the upgrade at the Sagar Verma existing building intersection of Military Road 157–159 Military and construction of and Blake Street, Dover Heights Road, Dover Heights mixed use building and Waverley's Affordable with basement car Housing Fund parking Mercury 21 Pty Ltd Demolition of the 15% 988 2,844,438 Towards Complete Streets 109 Oxford Street, existing buildings Program project in Bondi Bondi Junction and construction Junction and Waverley's of a new 12 storey Affordable Housing Fund mixed use building with basement car parking as modified for approved mixed use development, including provision of two additional floor levels comprising 18 units and an additional basement level

Waverley Council 89 REPORT ON SPECIAL RATE VARIATION Under section 508A (1) of the Local Government Act 1993(the Act), Waverley Council increased its general income for the period 2011–12 to 2013-14 through a special rate variation (SRV) by 46.20 per cent. The income received from the Special Rate Variation (SRV) was used to fund a range of services and projects. Key services and projects include:

Services/Projects Projected Cost Actuals(incl. GST) 2010–11 to 2010–11 to 2021–22 2021– 22 22 Services including 148 subservices 1,390,227,834 812,389,000

Playground upgrades at Varna Park, Macpherson Park and 450,000 436,198 O'Donnell Street Reserve Plan of Management works at Tamarama 6,320,000 5,506,543 Park, Bronte Park, Waverley Park, Bondi Park, Rodney Reserve Bondi Pavilion works 1,090,000 1,827,362 10 per cent increase in footpath 3,683,634 2,890,002 maintenance (The additional funding expended on the footpaths has increased the percentage of footpaths in conditions 1 and 2 from 73% in December 2009 to 85% in June 2017) Infrastructure backlog renewals 25,797,495 10,199,731 Pedestrian access and mobility Projects 6,100,000 2,263,379 Stormwater drainage renewals 8,669,150 393,240 QED tunnels and storage remediation 3,750,000 1,897,597 Public toilet upgrade 1,343,000 1,342,767 Landscape maintenance and upgrades 4,359,881 1,171,397 Local village improvements 3,000,000 2,782,987 Environment Protection Initiatives 22,916,929 6,862,479

Annual Report 2017–2018 90 CONTRACTS AWARDED BY COUNCIL In 2017–18, Waverley Council awarded the following contracts for amounts greater than $150,000 (other than employment contracts).

Purpose Supplier $ Value( incl. GST) Supply and lay asphalt NA Group Pty Ltd 1,088,731

Blake Street Neighbourhood Centre State Civil Pty Ltd 1,067,276 Upgrade Supply and Install Marquees on Bondi Exponet Pty Ltd 664,521 Beach (City2Surf) Supply and lay asphalt OzPave (Aust) Pty Ltd 625,370 Rodney Reserve Sportsfield upgrade Reworx Pty Ltd 495,683 Consultancy Services – Waverley Council Morrison Low Consultants Ltd 471,633 Strategic Asset Management Plan 5 Bondi Picnic Shelter upgrade GJ’s Landscapes Pty Ltd 406,708 Bronte Picnic Shelters upgrade work Facilities Fix Pty Ltd 296,131 Niblick Street Reserve upgrade RMA Contracting Pty Ltd 278,385 Roscoe Street Plaza upgrade State Civil Pty Ltd 264,320 Bronte Ocean Pool works and North Bondi Trisley's Hydraulic Services Pty Ltd 256,575 Ocean Pool pump installation Seven Ways consultancy Tyrrell Studio Pty Ltd 244,244 Mill Hill Early Education Centre HVAC RCR Haden Pty Ltd 242,372 North Bondi landscaping and shower Court Craft (Aust) Pty Ltd 239,516 upgrade Truck-mounted water jetting machine Spoutvac Industries Pty Ltd 213,619 (with truck) and a portable crawler kit Electricity small sites Origin Energy Electricity Ltd 210,555 Bondi Park Additional Amenities Feasibility Arup Pty Ltd 203,357 Study Eastgate carpark lift replacement Otis Elevator Company Pty Ltd 193,600 65 Ebley Street – HVAC upgrade Mechanical Air Service Pty Ltd 191,246 Mobile beach equipment hire services Dorajar Pty Ltd 176,000 65 Ebley Street Spotlight Southern Wall Dapcor Building Services Pty Ltd 173,860 Remediation Works Gardiner Street Early Education Centre The Gardenmakers Pty Ltd 169,935 landscape upgrade Flood Study BMT WBM Pty Ltd 164,846 Library Management System Insight Informatics Pty Ltd 159,174 Worm Farms Reln Pty Ltd 150,000

Waverley Council 91

Annual Report 2017–2018 55 Spring St, Bondi Junction, NSW 2022 PO Box 9 Bondi Junction NSW 1355 [email protected] www.waverley.nsw.gov.au

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