Connected to Russia

Looking ahead with our communities* PwC Russia community activities report 2008

*connectedthinking PwC Contents

Foreword ...... 1 Charity Committee in FY08 ...... 2 Our community funding policy ...... 3 Our initiatives ...... 4 • PwC in the Community ...... 4 • PwC People Giving ...... 10 • PwC Pro Bono ...... 13 • PwC Corporate/Community Leadership ...... 15 • PwC Firm Contribution ...... 16 Our achievements ...... 24 Our plans ...... 25 List of FY08 projects ...... 26 Our team ...... 28

PricewaterhouseCoopers Looking ahead with our communities

Foreword

Lioudmila Mamet PwC Russia Charity Committee Leader

I am delighted to present PricewaterhouseCoopers We feel that it is important to continue engaging our Russia’s second annual Connected to Russia report, clients and partners in our community initiatives. which describes our commitment to the many and varied Our Charity Instead of Gifts campaign has been communities in which we live and work. tremendously successful in this regard; over 100 companies joined it in 2007–08, donating some In the past year, PwC Russia has made serious $3 million to charities in Russia. progress in developing its corporate responsibility policy, progress which can be seen in the impact made by our Another important initiative this year that was a clear Connected to Russia community outreach programme. example of responsible leadership in action was PwC on Elbrus. Nine of our partners climbed Mt Elbrus We want to spread the word about our performance in the Caucasus to raise money for the charity Downside in this area as part of our wider commitment Up. With the help of employees past and present and to transparency and stakeholder engagement. our clients, we collected $100,000 for the organisation, which works to improve the quality of life of children Our Connected to Russia programme continues to grow, in Russia with Down syndrome by providing both them with twice as many employees volunteering and giving and their families with education and social services. this year as compared to last, as well as an increasing number of community-based partnerships and projects. I am proud to be associated with Connected to Russia and would like to thank all those involved, both within During the past year, more than 200 PwC Russia PwC and from the community, for showing the effort employees gave over 1,000 working hours to share their and commitment that have helped to make this year time, skills and knowledge in a wide range of volunteer such a success. We are committed to continue our work activities. PwC Russia donated around $570,000 in in this area, and I have no doubt that our staff will stay cash, services and gifts in kind over the year; $88,403 involved, continuing to make PwC a great place to work of this came from PwC employee contributions. and a responsible community participant.

PwC Russia community activities report 2008 1 Charity Committee in FY08

Children subcommitee

Laura Stiles, Lioudmila Mamet Natalia Yakovleva Chair of the Children subcommittee

Culture subcommitee

Michelle Moore, Olga Koniukhova Sergey Bazoev Chair of the Culture a subcommitee

Education subcommitee

Philip Gudgeon, Ekaterina Shapochka Irina Rousakova Chair of the Education subcommittee

2 PricewaterhouseCoopers Looking ahead with our communities

Our community funding policy

It is PricewaterhouseCoopers’ policy to target our charity efforts in a meaningful and effective way, and to deal fairly with all deserving requests for our funding and resources. We concentrate particularly on supporting child welfare, education and culture. These focus areas were identified by a survey of PwC staff conducted in April 2005. Our programmes also focus on getting our people involved; any commitment of funds on the firm’s part almost always goes hand in hand with the staff’s active participation.

We are involved in both large-scale and grassroots projects that provide assistance to disadvantaged members of local communities. Our programme provides organisations with a combination of funding, staff assistance and other "help in kind". We integrate these three elements under five strategic initiatives, to be discussed in more detail later in this report. We target our funding on the following areas:

• Projects that correspond to PwC’s aid focus areas – child welfare, education and culture – and can be realised under the five strategic initiatives:

PwC in the Community – Our people doing hands-on, team-based volunteer work for community organisations PwC People Giving – Donations from our employees in support of our projects PwC Pro Bono – Providing services to not-for-profit organisations and charities free of charge or on a heavily discounted basis, and taking on directorship roles to help guide these organisations PwC Corporate/Community Leadership – Developing effective leadership in our people and providing leadership development opportunities for senior members of community organisations; developing long-term, sustainable partnerships within the not-for-profit sector PwC Firm Contribution – Further enhancing our impact through financial support • Organisations working with disadvantaged communities in the immediate vicinity of our offices; • Programmes that provide our people the chance to get involved; • Organisations and schools, rather than individuals; • Long-term funding rather than one-off projects • Programmes proposed by staff; • Programmes coordinated or administered by reputable charities and community organisations. PwC determines suitable ways to support charities meeting the above criteria solely at its own discretion. PwC also retains the right to discontinue funding as it sees fit.

PwC Russia community activities report 2008 3 PwC initiatives PwC in the Community – Hands-on community help

Our people doing PwC in the Community is all about getting out there, hands-on, team-based rolling up our sleeves and making a tangible difference volunteer work by volunteering our time. for community This initiative gives our employees an opportunity to give something back to society several times a year. organisations that PwC employees volunteer their time, knowledge and support children, skills to help orphaned children, towns with rich education and culture. historical and cultural heritage, and charities. FY08 volunteer activities Looking ahead with our communities

New Year Parties for orphans On 8 December 2007 we held our traditional New Year's party for orphans under the Charity Instead of Gifts initiative. Over 400 children spent the day at the Izmailovo Kremlin being entertained by clowns and Russian celebrities, participating in outdoor games, riding in horse-drawn sleighs, enjoying hot tea and pancakes, and visiting traditional crafts workshops. More than 80 volunteers came to help at the party. Every year, more and more PwC employees are finding the time to get involved in our charity events for children. The biggest reward of the long day was seeing the children's happy faces: a teenage boy who kept hugging horse's neck, even after all the other kids had gone to meet Father Frost; how the children at the master classes competed to paint the most colourful toy; and the toddlers dancing with clowns to lively music.

In St Petersburg we arranged a New Year's party on 25 December for 70 children from Orphanage No. 47 with the help of the charity Maria's Children. Children in the orphanage are from three to six years-old and have poor eyesight and other physical disabilities. The kids were impressed by the play performed by Maria's Children volunteers. They were also thrilled to meet Father Frost and get special toys, purchased with money donated by PwC Russia employees.

Several employees from the Kazan office took part in a New Year’s celebration at the Kazan Rehabilitation Centre for Children with Special Needs. The party was the next step in what we hope will be long-term cooperation with the centre. The children put on a puppet show and took part in a small concert with Father Frost and the Snow Maiden. Volunteers handed out presents, which the children were delighted to receive.

Volunteers from the Togliatti office helped bring New Year's joy to children from a local orphanage called Lastochka (meaning "The Swallow" in Russian). The employees bought a tall, bushy Christmas tree, which they set up and decorated themselves. The orphans and their caretakers were happy to gather around the tree and celebrate the holiday with PwC staff. Volunteers also gave out nice presents, which the children very much enjoyed.

PwC Russia community activities report 2008 5 Subbotnik in Krapivna It has become a tradition for PwC employees to go to the small town of Krapivna every year for a day of community service, or “subbotnik”. We support Krapivna in our efforts to help restore the cultural heritage of Russia’s countryside. This year’s subbotnik was organised by Yasnaya Polyana Museum Estate and took place on 21 June 2008. For one day, our vol- unteers had the opportunity to change their profession and become brilliant PwC workmen, helping to clean up a park. On top of that, they were treated to some time away from the big city and got to enjoy the amazing nature and history of Yasnaya Polyana – "Leo Tolstoy's place".

Future defenders of the Fatherland get involved in sport: CSKA hockey club and PricewaterhouseCoopers join forces to help charity.

On 23 February 2008, Defenders of the Fatherland Day, CSKA hockey club and official sponsor PricewaterhouseCoopers brought more than 300 children from Moscow-region children’s homes to watch a home game against Salavat Yulaev. The future defenders of the fatherland got to meet the players and received commemorative prizes.

Polina Nemirovchenko, Senior Manager: “In our busy lives, it's easy to forget that there are a lot of children in the world who lack the love and warmth of parents. I am very pleased that our firm takes the matter of supporting disadvantaged children seriously. We provide material assistance for these children, and also help them experience more rounded and satisfying lives so that they feel like full members of society. On Defenders of the Fatherland Day I participated in the outing for boys from six Moscow- region orphanages to a hockey game between CSKA and Salavat Yulaev Ufa. In addition to going to the game, the kids got to meet CSKA players and get their autographs. I am sure that this was a happy evening for the children and that they will remember it for a long time to come.”

6 PricewaterhouseCoopers Looking ahead with our communities

Spring party for girls

On 12 April 2008 we held a Spring Party for Girls at the MDM entertainment complex in Moscow. About 150 kids from seven orphanages came to watch the musical "Mamma Mia", and about 30 PwC volunteers accompanied them.

Sarah Martin, Editor: “Adding value for clients is important, but for me, the most noble thing PwC (or indeed, anyone) can do is share its wealth with the community, with those less fortunate than ourselves. I'm glad that PwC takes its corporate responsibility seriously, and I hope to see the number of projects we support, our people involved, and the amounts we give continue to grow. It's also wonderful that we have staff devoted to organising the projects we sponsor. I think many people who otherwise might be interested in volunteering don't simply because they wouldn't know where to start. We are lucky that we have these opportunities handed to us almost every month; this year alone, we already have had the chance to spend quality time with underprivileged children at a musical, a hockey game and the symphony. PwC makes it easy for us to give back – as easy as clicking "I will attend" in an e-mail and showing up. I've really enjoyed the projects I have been able to attend. My first experience was the New Year's Party back in December, where I worked with the kids from Bykovsky Orphanage, who were charming and sweet. But even better than meeting them the first time was seeing them again at Mamma Mia. The fact that they remembered me months later meant a lot to me and let me know that the time we spent together meant something to them, too. Another nice thing about volunteering is getting a chance to meet people from around the office and hang out with colleagues outside the confines of the typical work day. It makes the office feel a little smaller when there are more familiar faces around, and it's nice to know that you have something in common apart from just working in the same firm. I recommend giving it a try at least once – you might find you like it more than you thought you would!”

PwC Russia community activities report 2008 7 Trip to the theatre for Our Home orphanage

Children from Our Home, another orphanage supported by the firm, were unable to attend the spring party. But thanks to the kindness of employees who paid for their own tickets to Mamma Mia, we were able to throw a separate event for the girls from Our Home. On 21 May, PwC organised a trip to the theatre especially for them. Half of the tickets were paid for by volunteers, and the other half were funded by the firm. Over 20 kids enjoyed Alexander Ostrovsky’s “The Forest” at Chekov Moscow Art Theatre along with our volunteer Regina Postnikova, who is a friend to the children from this orphanage.

Regina Postnikova, presents, DVD players and a printer with money donated Senior Tax Consultant: by colleagues from our department. One of our next “I met children from Our Home visits was devoted to a photo session for older children orphanage at the New Year’s who were leaving the orphanage. Afterwards, we party in Izmailovo organised by presented each of them with a photo collage. PwC. It was my first experience In May 2008 PwC organised a visit to Chekhov Moscow as a volunteer, and since that Art Theatre for 21 children from the orphanage. Thanks event these children have to PwC, they got the opportunity to leave their tiny world become a major part of my life. for a while and see an interesting staging of a Russian Over the next few months my classic, Ostrovsky’s "The Forest". The children were colleagues (Yaroslav Dudnik, excited after watching the performance and seeing Konstantin Kalushev) and I visited the talent of famous actors. Our Home, which is located in Tomilino, Luberetsky District, Moscow Region. About 100 children aged 6 to 18 live I believe that by making a few children feel better, we and study there. During our first visit we spent a few hours improve the world a little. I am very grateful to PwC for playing football and chatting with the children, giving them attracting community attention to children in need and affection and paying attention to them. We bought them for helping to make this world a better place to live in.”

Open rehearsal of Tchaikovsky Symphony Orchestra

The Tchaikovsky Symphony Orchestra, founded in 1930 as the First Symphony Orchestra of the Soviet Union, has earned the right to be called one of the best orchestras in the world.

It got to where it is today thanks to renowned Russian orphanages came to listen to Franz Schubert’s conductors like Orlov (one of the orchestra’s founders), Unfinished Symphony. They were accompanied by 60 Golovanov, Rozhdestvensky and, undoubtedly, its current PwC volunteers. This event was aimed at showing artistic director and chief conductor, Vladimir Fedoseev. the children that listening to classical music can be Fedoseev, who has been with the orchestra for over 30 an enjoyable way to spend time. years, is considered to be one of the best interpreters of Tchaikovsky’s music, and his orchestra has carried the composer’s name for 20 years now. Fedoseev works for the open rehearsals project with the Radio France Philharmonic Orchestra in Paris. Michelle Moore, PwC partner, had the great idea of arranging a series of rehearsals for underprivileged children in Moscow. On 17 May 2008 we held the first Tchaikovsky Symphony Orchestra rehearsal for underprivileged kids at the Moscow Conservatory. About 170 kids from seven

8 PricewaterhouseCoopers Looking ahead with our communities

The programme was designed especially for them: conductor Vladimir Fedoseev spoke to the audience, gifts were given out, and several musicians came out afterward to chat with the young guests.

Orphans visit Kolomenskoe PwC Russia has been working in cooperation with The festival included pavilions from different countries Vladimir Spivakov International Charity Foundation where children could try different kinds of teas, enjoy and providing sponsorship to the Moscow Meets Friends national songs and dances, and take part in contests. Festival since 2006. On 1 June 2008 we organised a trip There was a special area set up for children where our for 13 children from Our Home orphanage guests could play games, attend arts and crafts to the Worldwide Festival of Tea and Coffee workshops, and watch performances of Petrushka at Kolomenskoe estate. The visitors enjoyed the concert and the Three Orange Circus. by the Moscow Meets Friends participants, which included Everyone enjoyed the visit to Kolomenskoe and had music and dance troupes from different parts of Russia. a lot of fun on International Children’s Day. Family Day for kids

On 22 May 2008 PwC volunteers helped to organize a Family Day Holiday for Kids in Petrogradsky district of St Petersburg. Children from Orphanage 23 enjoyed the event and received gifts from PricewaterhouseCoopers Russia.

PwC Russia community activities report 2008 9 PwC People Giving Donations from our employees in support of our selected charities.

PwC employees can have donations deducted from their salaries or drop cash contributions in the office Charity Box. They make in-kind contributions by donating books, clothes and toys for orphaned children. PwC Russia selects charities that are aligned with the causes our people want to support. For each charity, we identify specific projects toward which contributions are directed.

PwC Russia partners climb for charity In June 2008, nine PwC partners cause exceeded $48,228. The rest climbed Mt Elbrus in the Caucasus of the money came from our clients, to raise money for the charity alumni, relatives, friends and the firm Downside Up. itself. Downside Up works to improve The expedition team was led the quality of life for children in Russia by Assurance FS Partner Vladimir with Down syndrome by providing both Demushkin and CEE TLS Leader them and their families with education Steven Snaith. In addition to donating and social services. At 5,642 metres, their time, the partners covered all Elbrus is the highest point in Europe. expedition costs out of their own Our fundraising target of $100,000 pockets and each made a personal represented a new peak in PwC financial contribution to the charity. Russia’s charity work as well. PwC Every dollar raised during the employee donations for this worthy campaign went to Downside Up.

Lioudmila Mamet, Partner: “I’m filled with pride and joy to have been part of such a warm initiative. Every member of the expedition will tell you the same. Climbing Mt Elbrus is a unique experience and an emotional charge that lasts for days and days on end. I would like to thank all my colleagues, as well as the firm’s clients and friends who supported the initiative and made a major contribution to its eventual success.”

Chris Barrett, Partner: “My advice is always that, when life brings you in contact with Down's people, approach them with an open mind and let them reach out to you. You will find that the conversations you have can be very rewarding. I would hope that in time attitudes to Down's people will change here as well. Indeed, this a large part of what Downside Up is trying to do in Russia.”

10 PricewaterhouseCoopers Looking ahead with our communities

New Year Fundraising Campaign As a part of our annual New Year’s PricewaterhouseCoopers matched Making New Year’s charity donations campaign, a charity auction donations and sent all the funds through payroll deductions and of artwork made by local children to rehabilitation and art programmes in-kind contributions is yet another with disabilities was held for the third for children at orphanages. In 2008 of our annual traditions. The 2007 year in a row at the staff New Year’s part of the funds raised during auction New Year’s charity donations were party. In 2006, we purchased a bus was distributed among used to buy New Year’s presents for the children of Udomlya the organisations that provided and other supplies for orphans. Orphanage with the proceeds. the artwork: The Circle, Maria’s In 2008 we collected about $30,000 In 2007, auction lots included Children and the Rehabilitation Centre via payroll, which will be spent sculptures, paintings and other in Kazan. The rest part was spent sponsoring two rehabilitation artwork donated by Maria’s Children on presents for children from Raduga programmes: Maria’s Children art-therapy centre. Social Rehabilitation Centre in Uglich. and Dobro.

Raising money at the St Petersburg alumni party We arranged a charity lottery at our St Petersburg alumni party on 23 November 2007 at the Grand Hotel Europe. The guests participated in the lottery enthusiastically, and we received a lot of positive feedback supporting the initiative.

The $1,019 raised during this auction were spent organising a New Year’s party at Orphanage No. 47 on 25 December.

Clothing drive A big clothing drive was arranged in the PwC office in April and May 2008. All staff were encouraged to bring clothes that they didn’t need anymore which were still in good condition. By the end of the drive, we had collected 21 large boxes of clothing and toys. These boxes were distributed among three orphanages that we support. Four boxes were donated to Sonata Pre-school Orphanage, where 30 children live. Another four boxes were given to Preobrazhenie Orphanage. The rest were given to Mytischinsky Orphanage, the largest orphanage that we support. About 80 kids live and study there. Diapers for orphanages Thanks to the efforts of PwC volunteer Karina Avanesyan, we got in touch with representatives of Libero diaper maker and were given the rare opportunity to get a large quantity of diapers for free. On 9 June 2008 three small trucks took 180 boxes of diapers to three orphanages: Sonata Pre-school Orphanage, Baby Orphan House in Kratovo, and Kashinskiy Orphanage for Disabled Children.

PwC Russia community activities report 2008 11 Charity Week In November 2007 the Charity Committee organised Charity Week at the Moscow office. Over the course of the week, employees had an excellent opportunity to meet with representatives of the charity organisations that the firm supports. Charity Week’s objective was to raise awareness of the good things PwC is doing in the community, and to encourage those interested in getting involved to do so directly through the organisations. The following organisations participated in Charity Week:

Children Education Culture Maria's Children Junior Achievement The Leo Tolstoy Heritage Foundation Dobro Schools Around the World Tchaikovsky Symphony Orchestra Children of Russia The International Moscow Meets Pokrovka sport club Friends Festival of the Vladimir Partners in Hope Spivakov International Charity Big Brothers Big Sisters Foundation

During Charity Week, around $2,000 was collected through the Charity Box. These donations were spent on a New Year’s party for children at the Republican Children’s Clinical Hospital and on additional presents for the big New Year’s party for orphans. We also gathered a lot of presents, toys, clothing and books.

12 PricewaterhouseCoopers PwC Pro Bono Looking ahead with our communities

Providing services The Pro Bono initiative continues our long history of delivering professional services to not-for-profit organisations and charities to not-for-profit for free or on a heavily discounted basis. Efforts are concentrated organisations on charities that support the three priority causes. and charities free of Pro Bono opportunities are identified by our people, through our clients, or by direct requests from organisations eligible under charge and taking on the Connected to Russia programme. Each opportunity is evaluated directorship roles to against a set of programme criteria. help guide these We believe that using our talents and leadership skills to deliver pro bono services to community organisations is one of the most satisfying organisations. and rewarding things we can do. Lecturing at Russian universities is another pro bono initiative that we are very proud of, and which we believe will contribute to the development of highly professional and responsible business leaders. Lecturing at Russian universities is another pro-bono initiative of which we are very proud and which we beleive will contribute to the development and growth of future highly professional and responsible business leaders.

Junior Achievement Pro bono audit services are provided to Junior Achievement by Chris Skirrow, PricewaterhouseCoopers Partner, Junior Achievement Russia (JA Russia) is a locally registered non-profit organisation dedicated to educating young people about business and entrepreneurship. Started in Russia in December 1991 on the initiative of academic Evgeniy Velikhov, JA Russia has grown to having a full-time curriculum supported by a regional network that reaches over 700,000 students across the country each year.

Chris Skirrow, Partner: “I have always believed that JA is a worthwhile organisation since it introduces youngsters to business life and encourages them to expand their minds and capabilities. We were auditing JA when I arrived in Russia in 2001 and carrying on the relationship since then seemed a very natural thing to do. JA have always appreciated our involvement and provided us with recognition. However, the most satisfying thing is seeing these budding entrepreneurs at the "trade fair" when they present the results of their projects. Kids from all over Russia, regardless of their background, striving to have the best ideas and the best results for their businesses – it’s great to see the dedication and the enthusiasm.”

PwC Russia community activities report 2008 13 PwC Guides Selection of Masters Students in St Petersburg

For over a month in the summer of 2008, Olga Serebrennaya, a senior manager in the St Petersburg office, worked in cooperation with professors from St Petersburg State University's Higher School of Management and representatives of the business community to help develop the selection process and criteria for entrance to the school’s Master’s programme. On 26–28 June, more than 100 candidates were interviewed by Olga and other members of the panel of experts. The panel also determined who was accepted. PricewaterhouseCoopers Russia sees cooperation with the Higher School of Management as an important part of our corporate responsibility and a top priority for recruitment in St Petersburg.

Lecturing at Moscow Universities

Lectures, trainings and business games make up a significant confident in their choice of employer. For this reason, we part of our collaboration with universities. Today’s businesses want to give students an idea of what their future jobs may need talented and professional employees that are be like and help them gain the knowledge and skills they’ll need – many of which aren’t taught at universities. Every year, PwC employees from Assurance, Tax & Legal Services and Learning & Development deliver lectures and trainings at major Moscow universities: Moscow State University, the Higher School of Economics, Plekhanov Russian Academy of Economics, the Finance Academy, Moscow State Institute of International Relations, and Bauman Moscow State Technical University. This year, Kirill Nikitin, Karina Khudenko, Victoria Bokusheva, Alexander Rossolovsky, Irina Rousakova, Evgenia Veter, Anna Tendryakova, Natalia Snipich, Alexey Utkin, Alexander Bukin, Svetlana Doubrovskaya, Ekaterina Pechenikhina, Alisa Targanskaya and Antonina Irnidenko spent about 82 academic hours lecturing at universities. They covered topics related to tax and audit and helped students to develop soft skills, such as communication skills, time management, project management, and others.

14 PricewaterhouseCoopers PwC Corporate/Community Leadership

The Corporate/Community Leadership initiative aims to develop effective leadership in our people and provide leadership development opportunities for senior members of community organisations. It also focuses on developing long-term, sustainable partnerships within the not-for-profit sector. PwC was very active in expanding its Community Leadership initiatives in FY08, which resulted in signing a cooperation agreement with St Petersburg State University’s Higher School of Management and the Moscow School of Management Skolkovo. We plan to report more broadly on these and other Community Leadership initiatives in our upcoming FY09 Corporate Responsibility report.

Roundtable on Responsible Leadership around the presentation of the book authorities: Andrei Khazin, deputy Responsible Leadership, which was chairman of the Federation Council translated into Russian and published Committee on Economic Policy, with the support of PwC Russia. Business and Property; Ruben Samuel DiPiazza, CEO Vardanyan, chairman of the Board of PricewaterhouseCoopers of Directors, Troika Dialog Group; International Ltd., gave a presentation Alexander Murychev, first executive on his understanding of responsible vice-president, Russian Union leadership and stressed its of Industrialists and Entrepreneurs; importance for the Russian Dmitry Zimin, founder of the Dynasty and international corporate worlds. Foundation; Andrey Volkov, dean, The authors of the book – Thomas Moscow School of Management Maak and Nicolas Pless – gave their Skolkovo; Yuri Blagov, director, Centre On 5 June 2008 views on the concept of responsible for Corporate Social Responsibility, PricewaterhouseCoopers organised leadership and commented on its St Petersburg State University School the International Roundtable on state in other countries. of Management; Valeri Panyushkin, Responsible Leadership, which took The roundtable was attended reporter, Vedomosti newspaper, place in the Ritz-Carlton hotel by Russian business leaders, writer. The presentations were in Moscow. The event was centred journalists, NGOs and public followed by a roundtable discussion.

Partners in Hope Partners in Hope was founded in the UK in 1988 to assist Russian charitable organisations working with vulnerable children and their families, providing alternatives to institutional care. They support projects in Moscow that provide psychological support, courses in independent living skills, and education for children with special needs. Philip Gudgeon, partner, is a member of the advisory board at Partners in Hope. The advisory board is responsible for reviewing fundraising, awareness campaigns, project selection and project needs.

Philip Gudgeon, Partner: “It has been a valuable experience for me. I have seen some social and human realities of life in Russia which I would not otherwise have been exposed to and have been inspired by the dedication of some incredible carers who look after unfortunate young people day-in, day-out. I have had to apply my brains to fundraising issues, which are a different kind of selling and marketing from the services PwC provides. I have experienced many of the issues faced by non-governmental organisations in establishing themselves in a compliant way.”

PwC Russia community activities report 2008 15 PwC Firm Contribution Enhancing our impact

To help ensure that our funding is well spent, we conduct research and consult with community partners before supporting specific projects.

Success story: Charity Instead of Gifts

We carry out the Charity have decided to join; in 2006 it was Independent Media Instead of Gifts initiative for Sanoma Magazines, Troika Dialog, Interfax, Comcon the third consecutive year. and others. In 2007, because the initiative had generated Under this initiative, funds so much interest, PwC decided to enlist the services that were originally of the Charities Aid Foundation to help coordinate allocated for corporate gifts donations. Together with the initiative's other original to clients are instead supporters, PwC formed a working group to promote donated to charity. Charity Instead of Gifts in Russia and abroad. Since PricewaterhouseCoopers being re-launched on a larger scale in September 2007, launched the programme in more than 100 companies have gotten involved, with 2005. Since then, more and contributions to charity totalling around $3 million as more Russian companies of September 2008.

Lioudmila Mamet, partner: “When you start thinking about giving New Year’s gifts to clients and partners, you remember those who don’t have anyone to get presents from. Giving a little sunshine to those who need it isn’t that hard. Charity Instead of Gifts is a choice that every company can afford to make.” Child welfare Undoubtedly, the most important area for PricewaterhouseCoopers’ charity work is child welfare. We are involved in local and international charity programmes that raise funds for disadvantaged, disabled and orphaned children. Many of our employees not only make donations, but also volunteer at charities all over Russia. Several of the orphanages that we support are regularly visited by caring PwC volunteers.

Helping orphanages and charities Udomlya orphanage Raduga Social Rehabilitation Bykovsky orphanage Centre in Uglich We have been working with this PwC organised an excursion orphanage, home to more than 50 We have been supporting the to the Moscow Kremlin and had children between the ages of four Raduga Social Rehabilitation Centre an outdoor playground built for and 15, for three years now. Over for the past two years. With our help, Bykovsky Orphanage, which these three years, we’ve done the centre’s playground was renovated currently accommodates 36 children a number of things to improve the and art supplies were purchased. of various ages. Last year we lives of the children there. We had fire The centre accommodates up to 30 sponsored a clown show alarms installed and purchased children between the ages of two at the orphanage. a minivan for orphanage use. We and 18 while their parents are also paid for a computer classroom, detained for trial. These parents often a new cafeteria and a physical therapy lose custody, and the children are room, as well as provided toys and sent to live at nearby orphanages. clothes. In 2007, family rooms, where Nearly 120 children with disabilities children from the same family who who do not attend regular schools have lost their parents can live take lessons at the centre. together, were established.

16 PricewaterhouseCoopers Looking ahead with our communities

Kazan Rehabilitation Centre for Children and Teenagers with Special Needs With the opening of our office in Kazan in December 2007, the firm’s corporate responsibility now covers the Republic of Tatarstan. PricewaterhouseCoopers donated a custom-made minibus to the Kazan Rehabilitation Centre. The bus is equipped with an electric lift to load wheelchairs, thirteen seats with armrests and safety belts, and harnesses for three wheelchairs. The centre serves as a boarding school for 100 children and also has 30 day students; 20% of the students are in wheelchairs. The bus will help these children get around the city, participate in the centre’s programmes, attend educational events and get more involved in Kazan’s social life. Stanley Root, head of the Kazan office, Nozima Rakhmanova, manager of CR and community involvement, Anna Nazyrova, Kazan office manager, and employees from the Kazan office together with top officials from the Ministry of Labour, Employment and Social Security all attended a ceremony to launch the minibus and mark the start of cooperation between PricewaterhouseCoopers and the centre. To thank PwC, the centre’s students put on an English language performance of the Bremen Town Musicians.

Stanley Root, Partner, said in his welcome speech: "This is a wonderful centre, a centre of good intentions and hard work. I am pleased to present you with this bus. It will be a symbol of friendship between our organisations."

PricewaterhouseCoopers has also become a strategic advisor to the centre. Along with advising on creating an endowment fund, fundraising and developing partnerships among the local business community, the firm is helping the centre create its own website. We are very proud of this initiative since it is linked to the core of our business: sharing knowledge. We also plan to organise regular charity events with the help of volunteers from our Kazan office.

PwC Russia community activities report 2008 17 Big Brothers Big Sisters Big Brothers Big Sisters (BBBS) is parent homes and simply lack another are also less likely to drink alcohol, a youth mentoring organisation that role model. A big brother or big sister smoke, do drugs, fight or take part currently helps more than 280,000 is someone to talk to, confide in and, in other unhealthy activities. children around the world. All Big above all, a friend and mentor who can Our $25,000 budget for this Brothers Big Sisters organisations help a child find answers to some organisation supports mentoring share one mission, unchanged since of the big questions in life. BBBS’s for children from Moscow orphanages the agency was first founded in the US long-standing mentoring programme and covers paying for psychologists, in 1904: to help at-risk children reach has shown that by spending a few organising trainings for volunteers and their full potential through professionally hours per month with a child in need, administrative expenses. This support supported, one-on-one mentoring you can make a world of difference allows the organisation to expand both relationships. Big Brothers Big Sisters in his or her future. Children in this its mentoring base and its programme came to Russia in 1995. Children programme perform better academically, in Moscow. PwC Russia Advisory eligible for this programme are exhibit increased self-esteem and self- Partner Robert Gruman and Advisory between 5 and 17 years-old and come confidence, and become more involved Business Development Leader from a variety of backgrounds. Some in sports and other hobbies. Children Sergey Sirotenko are members are orphans, while others live in single- who participate in this kind of mentoring of the BBBS Executive Board.

Olga Dmitrochenko, Assistant manager and Big Brothers Big Sisters volunteer: "You might ask, ‘why should I volunteer?’ Each person has their own reasons. Personally, I followed the ‘inner me’. Volunteering is about helping people who are not as fortunate as ourselves; I think of my ‘big sister’ role as an act of exchange. I discovered just how much help and support I can give to my ‘little sister’ during my first six months volunteering for the programme. I learned that many of the kids are longing for help. Some, including my ‘little sister’, need encouragement. Others need an example. Some need help getting out of a bad situation. A few just need someone to appreciate them. In fact, my participation has strengthened my commitment to volunteering, because I can see how it benefits not only the children, but myself as well."

Table tennis in Pokrovka Pokrovka is a children’s table tennis club that has been around for over 20 years. It is financed by the city of Moscow. Admission to classes is free. Children between the ages of five and 17 are eligible for training at the club, and many alumni have gone on to become Masters of Sport and win competitions. PwC’s sponsorship helps cover the costs of participating in competitions throughout the year. Only part of the club’s team could afford to compete before; now this problem has been eliminated. Competing encourages the players to increase their athletic potential and strive for better results. It also creates opportunities to interact with peers and learn to be independent. Maxim Matsiborko advises the club on strategy and fundraising:

Maxim Matsiborko, Director, advises the club on strategy and fundraising: “I am very pleased to be helping these young people, who really put their hearts into it. I am trying to advise the club’s management as much as possible on writing grant applications and other issues. Last year the team made it to the major league, and I saw this as a victory for me as well. This year one of the players was a winner at the Moscow Cup and called right after the final match to tell me the good news. This is an achievement for PwC as well, and for all the people who worked with me to help the club. We are very happy for the children.”

18 PricewaterhouseCoopers Looking ahead with our communities

Maria’s Children Maria’s Children is an art-therapy centre for underprivileged kids. The centre helps orphans and special-needs children with psychological, intellectual and social rehabilitation and adaptation. This year, with the support of PricewaterhouseCoopers around 200 kids from Moscow orphanages and 20 boarding school graduates were able to take daily classes, including art, ceramics, music, the- atre, cooking and foreign languages. PwC hosted the 2007 Partners’ Charity Auction to raise money to support organisations that fight social exclusion and support the education of underprivileged children. Thanks to generous donations from our partners, the auction raised an impressive sum. The donations were transferred to the PwC Foundation in Poland, which then distributed them among NGOs from other countries. One of these NGOs was Maria’s Children, which used the money to host a summer camp at Lake Seliger, where children participated in a number of different classes.

PwC Russia community activities report 2008 19 Dobro Children of Russia Dobro is a specialised day centre that diagnoses and treats Children of Russia is an international NGO that uses autistic children and advises their families. Staff use donations from individuals, companies and foundations the internationally recognised TEACH method to help to purchase medical equipment and supplies and pay autistic children and young people build communication for rehabilitation programmes for severely ill and and self-help skills so that they may live and function handicapped children in Russia. in the community. PwC supports teaching projects at Dobro PwC sponsors one of Children of Russia’s projects, every year. These projects cover classes for the children, at the Republican Children’s Clinic. The project involves psychological and educational consultations with parents, professionally trained counsellors working with children and medical examinations. Dobro is well-known for its through a puppet “doctor”. The puppet makes regular visits publications and informational materials on autism. to children in the hospital, performs exams in a play setting, The centre holds regular seminars for professionals mentally prepares the kids for complex surgeries, and in the field, cooperates with the Ministry of Education, simply talks to them. Children don’t have a lot of people and works to improve the lives of autistic children and their to talk to in hospitals, and they are often afraid of doctors, families both in Russia and abroad. Under the Charity who they associate with their disease. The programme is Instead of Gifts initiative, PwC Russia has been allocating designed to decrease their anxiety about doctors and other part of its corporate gifts budget to support Dobro since 2006. medical personnel.

Diema’s Dream Foundation The Diema's Dream Foundation was established in 1998 to provide financial, medical and educational support for physically and mentally disabled children. Its primary goal is to encourage social and legislative changes that would lead to the creation of support programmes allowing children to be raised at home instead of in institutions. In 2007, PricewaterhouseCoopers participated in the Diema’s Dream Foundation Charity Gala to help the organisation raise funds to create an endowment.

The Circle The Circle is an interregional non-profit organisation that orphans and seriously ill or disabled children and more was founded in 1989. Its mission is to develop tolerance, privileged members of society. cooperation and unity among children and adults around • Sozvuchie promotes creative cooperation between the world. During its almost 20 years of existence, children and adults. The Circle has organised 44 forums and travelled across Russia to broaden the organisation’s reach. It has had • Building the Self is a buddy programme to promote self-awareness and self-realisation. an entire forest of trees planted and held dozens of charity concerts, trainings, meetings, celebrations, and creative • Hello promotes healthy and therapeutic communication and professional events. between children and adults through sports and travel.

The Circle is currently working on four programmes: We began our cooperation with The Circle in 2007 through our volunteer Maria Bykova. That year, the firm sponsored • Blue Wind is designed to build relationships between 55 New Year’s parties at Moscow hospitals and orphanages.

20 PricewaterhouseCoopers Supporting education Looking ahead with our communities

Schools Around the World PricewaterhouseCoopers continues to support educational programmes for the Schools Around the World project. The project aims to stimulate the aspirations of young people (primarily 11- to 16-year-olds) whose prospects are limited by domestic, social and financial circumstances, and create opportunities for their personal and professional growth. This programme is part of a global initiative by Cushman & Wakefield Stiles & Riabokobylko. A Chance for Success The A Chance for Success project was launched by the International Finance Corporation (IFC) in Russia in 2003–04. The project’s aim is to help children from Russian orphanages integrate in society and give them a chance for future success by helping them find jobs in major companies. Its prototype was the IFC’s international A Chance to Work project, started in the US in 1997. A Chance for Success supporters had one more goal: They wanted to contribute to the development of corporate social responsibility in Russian business. Alongside PricewaterhouseCoopers, 16 more companies take part in the project to provide orphans with jobs. From 2005 to 2008, 300 young people underwent trainings and interviews providing them with the skills needed for career development, and 240 of them have found jobs because of it. In 2008 PwC sponsored trainings for 20 young adults who had just graduated from orphanages. Andrei Komarov, a graduate of A Chance for Success, has worked at PwC since 2004.

Partners in Hope: Big Change project From March to June 2008, Partners in Hope worked in cooperation with Rodnik Rehabilitation Centre to help young people who suffer from mental disorders go through social rehabilitation and integration programmes. The project’s goal is to develop their skills and help prepare them to live independently, with the hopes that this will reduce the possibility of them ending up in state institutions. The Rodnik Rehabilitation Centre provides care and accommodation to 30 children, aged five to 16. Nine children and adolescents aged 13 to 22 received treatment under the project. We sponsored five of the nine.

PwC Russia community activities report 2008 21 Moscow International Film School This year PricewaterhouseCoopers began sponsoring the Moscow International Film School. The Moscow International Film School was established in 1991. This is a state institution with an art-school feel; there are only about 100 students, aged 12 to 17. Film school graduates are some of the most promising young Russian actors, going on to work in TV, film and theatre, as well as in business, education, and different humanitarian spheres. The students take part in social projects like visiting disabled children and adults, putting on performances and socialising with them. In summer 2008 a group of 16 students and three teachers performed a play called The Snow Queen in Orphanage No. 4 in Pavlovsk, Orphanage No. 1 for Disabled Children in Petergof, Severodvinsky Orphanage, Severodvinsky Orphanage for Disabled Children, Novodvinsky Orphanage for Disabled Children and Yaroslavsky Home for the Elderly. Over 1,000 children and 150 seniors took part in the play together with the film school students. These institutions were chosen because their inhabitants have no opportunity to travel and socialise with other people.Three students from Lastochka Orphanage, which has been cooperating with the film school since 2004, also took part in the play.

Elena Morozova, Senior manager: “I feel a real affinity for what the film school does. The people who work there are committed to improving the lives of children and challenged groups of population like young convicts, elderly people left without care and others. The film school is a real school where children, in addition to the usual subjects, study in four different workshops – actor, director, cameraman and producer – and the education process, apart from being very creative, is based on the idea that it is our obligation to improve the world we live in for the better. I came there right after university to teach English twice a week, but the atmosphere at the school was so catching that I soon got involved myself. I left them after a year to join the UN but never lost ties. There is an interesting concept called Ubuntu (the word comes from an African dialect), which in short means 'My life cannot be good if others live badly'. Now I know what it is in practice – the school taught me to feel it.I am very grateful that the firm sponsored one of the film school's projects for disabled children. I was with them on several trips under the project as a volunteer. I was also deeply touched by the courage and devotion of the staff of the children's homes. This is one of the toughest jobs in existence and very low paying, but they take so much care of the children day and night and truly love them. These trips gave me a lot personally. So what I can say about the programme? It's a great opportunity to practise a bit of Ubuntu.”

22 PricewaterhouseCoopers Supporting culture Looking ahead with our communities

Sponsoring the Moscow Meets Friends Festival The international Moscow Meets Friends Festival has been an important annual event in Moscow since 2004. The festival is organised by the Vladimir Spivakov International Charity Foundation, with direct support from the Moscow Government’s Committee on Culture. The festival evolved from the Children of the World Against Terrorism programme, also run by the Spivakov Foundation, and is intended to convey the unifying power of art in humanity’s struggle against evil, immorality and violence. In the four years since its creation, the festival has become a social and cultural forum that attracts young talent from all over the world. PricewaterhouseCoopers has supported the project for the second consecutive year.

Supporting the Tchaikovsky Symphony Orchestra of Moscow This year, we began working with the Tchaikovsky Symphony Orchestra on a new project: Maestro invites… Vladimir Fedoseev’s open rehearsals for children. Cultural projects like this are important because they stimulate children’s emotions, creativity and artistic thinking.

Michelle Moore, Partner: “Masterpieces from the world of classical music, as performed by virtuosos, should be accessible to everyone, including orphaned children. PwC’s efforts to promote this idea in Russia are important and necessary. We are not merely sponsoring an open rehearsal of the Tchaikovsky Symphony Orchestra; we are giving orphans from children’s homes in the Moscow Region a chance to meet distinguished musicians and share their impressions with our colleagues, who chaperone the children during these events. We are keenly aware of the problems surrounding the cultural development and balanced education of these children.”

Investments in restoration of Krapivna PricewaterhouseCoopers invests in restoring towns with a strong cultural heritage. Together with the Leo Tolstoy Heritage Foundation and the Yasnaya Polyana Estate Museum, for the last four years the firm has organised a series of charity events to raise funds for the restoration of Krapivna – a unique 19th-century provincial town that is closely connected with the life and work of Leo Tolstoy. Krapivna is home to a branch of the Yasnaya Polyana museum. Leo Tolstoy visited Krapivna regularly to help peasants resolve disputes with landlords and settle local business, and many of his characters are based on the town's inhabitants. PricewaterhouseCoopers funded the establishment of an English Club at Krapivna’s cultural centre, where residents can gather and discuss local affairs. Once a year, around 60 PwC volunteers go to Krapivna to help with restoration works.

PwC Russia community activities report 2008 23 Our achievements

In FY08, PricewaterhouseCoopers supported 34 charity projects in the areas of child welfare, education and culture. Some 27 of them received the firm's financial assistance; 8 included volunteer involvement; 5 received employee donations; and 3 involved pro bono services. More than 200 PwC volunteers participated in the firm’s charity work and community activities. We spent approximately 1,000 hours volunteering where our help was truly needed. This year employee donations increased by 66% as compared to 2007. In 2008 the firm donated $481,220 for community needs and development. PwC employees in the Moscow and St Petersburg offices donated $88,403 to support our selected charities

2007 2008

Total community contribution $248,367 $481,220

Number of volunteers Around 100 Around 200

Number of beneficiaries 25 27

Employee donations $53,300 $88,403

The progress made by Connected to Russia programme is reflected in the 2008 Global People Survey. 63% of PwC Russia staff are satisfied that PwC is responding appropriately to address the impact of our business activities on the environment. Only 34% were satisfied last year.

2007 (34%)

2008 (63%)

0 20 40 60 80 100

82% of PwC Russia staff are satisfied with the actions PwC is taking to be socially responsible (e.g., supporting community events, organisations and charities). Last year this number was 77%.

2007 (77%)

2008 (82%)

0 20 40 60 80 100

24 PricewaterhouseCoopers Looking ahead with our communities

Global Communities Recognition Award PwC in the Community in Central & Eastern Europe (CEE) received a Global Communities Recognition Award in the Development Award category. In May 2007, PwC CEE launched a comprehensive community engagement policy called PwC in the Community in all the region’s territories. The policy primarily addresses poverty, education, youth development, cultural awareness and the environment. In just one year, this policy’s introduction has resulted in increased participation rates across the region and been an excellent example of cooperation for the benefit of the communities in which we live and work. The CEE template has since been adopted and modified for implementation in other regions. We are proud that, for the second year in a row, the PwC in the Community in Central & Eastern Europe (CEE), which includes our Connected to Russia programme, has been honoured with this award.

Our plans

We believe we are making good progress toward our Connected to Russia goals, but we intend to do more. This year, we want to make sure that our staff is fully aware of their opportunities to get involved. We also want them to know that the firm encourages them to do so. We will concentrate on further embedding our Connected to Russia community programme into a broader CR strategy and inform stakeholders about progress made in our oncoming Corporate Responsibility report. We will continue to expand our regional community programmes in cities where PwC has offices. In FY09, we will focus on developing a local community programme in Ekaterinburg, where PwC has recently opened a new office. Our efforts will be concentrated on developing career orientation programmes for high school students with the help of PwC Ekaterinburg employees. Another project will be to promote the Charity Instead of Gifts initiative in Ekaterinburg, as well as to build cooperation with members of the local business community to help the city’s charities. We will continue to focus on supporting education and helping young people find careers. We want to ensure that we truly add value to our partnerships by matching the skills and knowledge of our staff with the needs and aspirations of our community partners.

PwC Russia community activities report 2008 25 List of our projects

Budget № Organisation Description FY 08, $ Children sub-committee projects 1 Udomlya Orphanage 8,000 Establishment of family rooms 2 Raduga Social Rehabilitation 18,350 Renovation of outdoor playground, donation of art materials Centre in Uglich 3 Bykovsky Orphanage 3,500 Excursion to Kremlin

4 Big Brothers and Big Sisters 25,030 Support of mentoring kids from Moscow orphanages, including paying for psychologists, organising trainings for volunteers, administrative expenses 5 Pokrovka sport club 5,535 Paying for children to compete in tournaments, uniforms

6 Children of Russia 10,500 Running the puppet doctor project with the help of two psychologists

7 Moscow Youth Soccer League 1,845 Sponosrhip of orphans’ participation in a tournament

8 Maria’s Children art-therapy 21,385 Sponsorship of art programme for children from orphanages centre 9 Dobro 21,387 Sponsorship of educational programmes for children with autism 10 Contribution to promo-campaign 13,060 Pool of six company founders contributed $13,000 each for for Charity Instead of Gifts a promotional campaign (ads in newspaper, press-conference, mailings, website, etc.) that raised more than $3 million in 2007-2008 11 Volunteering event: 70,985 Organisation of a New Year’s party for 400 children at the Izmailovo New Year Party Kremlin 12 Diema's Dream Foundation 15,090 Participation in a charity gala to raise funds for endowment 13 The Circle interregional non- 10,570 Organisation of New Year’s parties at Moscow hospitals and profit organisation orphanages (55 in total) 14 Volunteering event: CSKA game 7,268 Bringing children from seven Moscow region orphanages to a CSKA hockey game 15 Volunteering event: Mamma Mia 15,340 Bringing children from seven Moscow region orphanages to the musical Mamma Mia 16 Volunteering event: BSO 4,445 Budget for transportation of children from Moscow Region orchestra orphanages to Moscow 17 Volunteering event: Climbing 8,000 Production of promotion video clip Mt Elbrus 18 Specialised Orphanage No. 22 1,150 Windows installation

Regional programmes 19 Kazan Rehabilitation center 68,460 Purchase of the bus for handicapped children

20 Saint-Petersburg Sponsored Support of Orphanage No. 4 and the Oncological Centre for Children from in Peschanoe employees donations Total 329,900

26 PricewaterhouseCoopers Looking ahead with our communities

Budget № Organisation Description FY 08, $ Culture sub-committee projects 1 Subbotnik in Krapivna 4,485 Transportation of employees, purchase of necessary equipment, food 2 The State Memorial and Natural 30,683 Creation of an English Club and equipping a room for its operation. Preserve: Leo Tolstoy Museum at Yasnaya Polyana 3 Moscow meets friends Festival, 13,632 Sponsorship of the Moscow Meets Friends Festival, support run by the Vladimir Spivakov for the Gifted Children to Children project International Charity Foundation 4 Tchaikovsky Symphony 50,000 Sponsorship of Fedoseev's anniversary, sponsorship of open Orchestra of Moscow rehearsals project Total 98,800

Education sub-committee projects 1 Schools Around the World 10,000 Developing educational programmes

2 A Chance for Success 15,000 Education development project (A Chance to Work) 3 Partners in Hope: Big Change 9,895 Education of 5 children with mental illnesses project 4 Film School 17,625 You are not Alone project – funding art, cultural and education programmes for disadvantaged children Total 52,520

Total charity budget 481,220

Employee donations in 2008, $

1 New Year Moscow Corporate Party donations via payroll 30,604

2 PwC Moscow New Year Charity Auction 1,800

3 PwC Moscow Charity Box 3,591

4 Cash donation from SPb PwC employees and Alumnies 1,019

5 SPb office donation 2,450

6 Employee donations for Elbrus initiative 48,228

7 Employees donations to Mama Mia 711

Total 88,403

PwC Russia community activities report 2008 27 Our Team

Nozima Rakhmanova (Moscow office) is a Marketing manager responsible for managing charity and community programmes in PwC Russia as well as driving PwC Russia’s corporate responsibility programme.

Anastasia Shevchenko (Moscow office) is an assistant manager in the Marketing Department and is responsible for organising and coordinating PwC Russia’s charity and community programmes.

Olga Serebrennaya (St Petersburg office) is a senior operations manager and the head of Corporate Services in St Petersburg. Olga is responsible for leading local charity activities.

Anna Nazyrova (Kazan office) is an office manager at PwC in Kazan. She is responsible for PwC’s charity activities in Kazan.

We would like to extend our sincere thanks to the following people for their contribution to FY08 charity activities:

Svetlana Brezhneva from the Charities Aid Foundation in Russia Anna Prokhorkina, intern at the PwC Moscow office

28 PricewaterhouseCoopers Looking ahead with our communities

This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers, its members, employees and agents accept no liability, a nd disclaim all responsibility, for the consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it.

© 2008 PricewaterhouseCoopers. All rights reserved. “PricewaterhouseCoopers” refers to the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity. Part of the PwC Global Communities network

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