NEW GENERATION Scottishpower Has Energised the City Centre with Its Imposing, Newly-Opened Corporate Headquarters in St Vincent Street

INSPIRATIONAL NEWS BREAKFAST BRIEFING AWARDS Honouring the 2017 The very latest from Looking at flexible and Meet the sponsors ICA supporters Glasgow and beyond innovative ways of working of The GBAs 2017 page 13 page 19 page 22 page 24

OCTOBER 2017 THE MAGAZINE OF GLASGOW CHAMBER OF COMMERCE NEW GENERATION ScottishPower has energised the city centre with its imposing, newly-opened corporate headquarters in St Vincent Street

FREE TO CHAMBER MEMBERS / £4.99 FOR NON MEMBERS

www.glasgowchamberofcommerce.com 3 CONTENTS

04 24

We are always focused Meet all the sponsors on our members of The GBAs 2017 07 30

All the latest news Update on the work from the city of our key partners 08 32

Meet Mark Bowen 13 Diligence is key for of ScottishPower company transactions 10 08 36

Fresh hope in Create bespoke rates struggle entertainment 11 39

Glasgow Chamber is Investing in the leading the agenda future generation 19 12 24 44

Bringing Chamber A warm welcome to views to the fore all new members 13 45

The organisations Meet our strategic and supporting the ICAs platinum partners 18 46

Meet the winner of People on the move the survey prize draw

Editor: Anne Marie Hughes Production: 18 19 21 22 Roisin McGroarty Design: Ryan Swinney Advertising: Contact Publicity Meet the Leader Shining the spotlight Maximising investment Looking at flexible Chief Writer: Kenny Kemp Influencer Dinners on our members in Glasgow city region ways of working 4 www.glasgowchamberofcommerce.com PRESIDENT

Inspiring talks articulate our Chamber’s worth

Neil Amner, President [email protected]

he Chamber’s mission is to support our members see family, were taking time off from their vacations to speak and champion Glasgow. As you will see in this issue, to the senior development programme. the Chamber team has been particularly active in And a fascinating insight it was too. I intended to only doing just that in recent weeks. In my own case, make a welcome introduction and then disappear back to Tthat has included attending the launch of the new Scottish my office client work, but both talks were so powerful that I Maritime Cluster, speaking at the Inspiring City Awards, The stayed the whole two and a half hours. We were all rapt. Glasgow Business Awards and attending member influencer Gordon Boyle, who describes himself as an east end boy, dinners with the First Minister and the Leader of Glasgow City started out in the city’s Sunblest bakery and has risen, excuse Council and separately with the Leader of the Opposition. the pun, to the height of the immediate past president and Our focus at the Chamber is naturally on the economy. CEO of the massive BMMI food and beverage group, based in We want Glasgow to grow, to be the obvious place for Bahrain. He has lived in the Middle East for 22 years and has profitable businesses to develop and to trade all around immense regional knowledge, some of it, which he shared the world and to generate wealth for all of our citizens. A with the group. successful economy, however, is an organic thing. It needs Ken Donnelly, originally from Bellshill and who studied the right conditions to flourish. That is why we focus so much maths and computing at Glasgow University, comes from a on Glasgow as a place that is attractive as a destination for technology background rather than a pure banking one. He leisure and tourism, for education and as somewhere to talked about how we need to think more seriously about how invest personal capital – to put down roots. we engage in the financial world. His insight was electric. One of the great pleasures of being the Chamber’s As a Chamber of Commerce, we often struggle to articulate President therefore is to meet international business people the benefits of joining the Chamber and playing an active who have a place in their hearts for Glasgow and give of their role. I think this session alone, with these two great people time to support us. who were raised in the west of Scotland and therefore In August, I had one such meeting. It was a gathering in understand our city and culture, was worth its weight in gold. the Chamber’s Boardroom when Ken Donnelly, the It was one of these special occasions where both Director of Global Risk for the Bank of America, and speakers were open and free with their advice and Gordon Boyle, the former head of the massive suggestions. Both Ken and Gordon genuinely want BMMI group in the Middle East, spoke to the to help Scotland and Glasgow. They didn’t come Chamber’s Glasgow Flourish Senior Development to Glasgow for the weather but they were warmly Programme. This was put together and organised received by every one of the Glasgow Flourish by Connie Young, who is the co-ordinator programme members. I’d like to publicly thank of the Chamber’s President Club and the them both and look forward to welcoming them Managing Director of Inspiring ChangeMakers. again in the future. The President’s Club is an important means What is perhaps most instructive is that Ken of engaging senior and influential and Gordon are just two of the many leaders throughout Glasgow, the international Scots and locally based city region and beyond. senior figures who give of their Hearing first-hand from time to support our members both Ken and Gordon was and our city region. It is that sort a privilege for all of us. It’s a of generosity of spirit and the wonderful example of the sparks it creates that keeps kind of networking and the Chamber alive, relevant introductions that the and useful. I would Chamber undertakes, encourage you to take often without much an active role in the fanfare. Both guests, Chamber, and wish who were returning to to thank those of you the west of Scotland to who already do so.

www.glasgowchamberofcommerce.com 7

CITY ROUNDUP Stick to what you know

Watson gives an elementary lesson on the how to exit business successfully

ow to be dominant in a becoming one of the best spirit label was over, particularly as other UK specialist market and remain producers in the world. printing businesses were under the fastidious in delivering first- He will reveal his initial dismay at his cosh. Over the following 18 months, rate quality to customers is business being put under the financial the firm battened down the hatches Hat the heart of John Watson’s business microscope by a global drink customer, to improve its financial position. success story. But the award-winning but also his delight when it was revealed Then, a chance meeting with Nigel Glasgow entrepreneur will also reveal his print business came out on top. Vinecombe, President and CEO of how the magic numbers of EBITDA “We were judged one of the top 10 Multi-Color Corporation (MCC), based in helped to maximise a multi-million label printers in Europe, out of more Cincinnati, at a print industry dinner in pound exit in 2013. than 20,000. That attracted a great Glasgow rekindled a new bid. The deal, Mr Watson OBE speaking at Glasgow deal of attention,” he says. concluded on 1 October 2013, was done Academy in a lecture at the invitation He will speak about why high-quality in two weeks, mainly in the office of of Glasgow Chamber of Commerce, will spirit labels for the likes of Chivas Regal Chamber members Wylie & Bisset, and be talking passionately about the family (with up to 10 colours and gold foil was disclosed in MCC’s annual report as business, John Watson & Co, started in embossing), Balvenie and Glenfiddich a $21.6 million consideration. 1824, which he took over as Managing are in the premier league of printing The company has now moved to new Director aged 28. He will reveal how he and why he resisted the option of premises at Clydebank and a condition steered its path to become the leading mass-market volume. He will also reveal of sale was that there would be no glue-applied spirit label producer in the his battle to secure bank funding in compulsory redundancies, with most UK at a time when generalist Scottish Scotland to buy a £2.2 million state- of the 100 staff agreeing to continue print houses went to the wall. of-the-art Gallus printing press from working with MCC. “I loved every minute. It’s the old Switzerland with the facility to print The lecture, supported by Glasgow story, if you love the job you’re in, PSL (pressure sensitive labels) which Chamber of Commerce, entitled ‘Fifty you never work a day in your life,” allowed faster spirit bottling plants to Years at the Coalface … and Exit’ is on he explains. apply labels more rapidly. Thursday 26 October at the Watson Mr Watson OBE will describe how When Mr Watson was first Auditorium, The Glasgow Academy, he began at the family’s Townhead approached to sell his business to Kelvinbridge, at 5.30pm. business by “over-printing” Black & a leading international Canadian For further details, please White whisky labels, and prospered company, he knew little about how contact our Events Department as he super-served his clients, multiples of EBITDA valued his on 0141 204 8319, email marketing@ creating a “commando unit” with a business. When he and his co-directors glasgowchamberofcommerce.com computer graphics firm, JW Graphics, took cold feet and rejected a lucrative or visit the website www.glasgow to stay ahead of the competition, offer, he thought his exit opportunity chamberofcommerce.com 8 www.glasgowchamberofcommerce.com

INTEL

Mark Bowen UK Marketing Director, ScottishPower The essential things that keep daily life on track Mobile phone, travel app, communications technology, business websites – and mum’s sage advice

What technology (from gadgets to software, including apps) makes your working life easier? Like most people, my phone is never too far from my side, and I’m very much an iPhone advocate. My Trainline app is also really useful and keeps me up to date for my daily commute to the office. Finally, I can’t live without simple things like the Snipping Tool on my PC, which has come to my aid for many a presentation.

You’ve moved into fantastic new offices – is there any new technology that you are using to help productivity/communication? Our meeting rooms are much better equipped than in our old offices, with Clickshare and video-conferencing facilities, which help meetings flow much better. With staff based across multiple geographies, this technology is increasingly important, and, while there’s no substitute for face to face, I always find it much better to see the person and their body language rather than just chatting on the phone. It also helps to reduce our carbon footprint, and considering the environment was at the heart of the design of our new offices. We’re also leveraging our ever-growing digital capabilities within the business to provide a much enhanced and personalised customer experience.

What websites/apps/magazines/newspapers do you turn to for business intelligence? Mark Bowen GreenTech Media, Utility Week and similar websites allow UK Marketing Director, me to keep up with industry trends and developments – ScottishPower it’s important for me to always stay one step ahead. LinkedIn can sometimes provide a few useful nuggets of information and helps me to keep track of my business network. Harvard Business Review is also a great site for evolving trends and insights on topics such as leadership techniques.

What book (s) should everyone in business be reading? I’m increasingly interested in learning more about persuasion techniques in marketing and found Thinking, Fast and Slow by Daniel Kahneman a good read. On a similar theme, I’m about to start reading Webs of Influence by Nathalie Nahai, which is more specific to online persuasion techniques, and came highly recommended by a colleague.

What’s the best piece of advice you’ve ever received? It’s actually from my mum, who always tells me “what’s for you, won’t go by you”. www.glasgowchamberofcommerce.com 9 10 www.glasgowchamberofcommerce.com

Fresh hope in rates struggle

lasgow businesses are still digesting the full implications of the Barclay Review on Non Domestic Rates, published Gin August. The review contained 30 individual recommendations on how the rates system could be reformed in Scotland, and it was generally welcomed by the Glasgow business community. There is some concern about how valuations might impact sports clubs, gyms, self-catering properties and second homes. Stuart Patrick, Chief Executive of Glasgow Chamber of Commerce, said: “This is certainly a serious, thoughtful piece of work which merits time to consider the recommendations. We’ve said business rates were increasingly viewed as a broken tax and while this review makes progress in addressing some issues, it was constrained by the requirement to be revenue neutral.” In general, Glasgow businesses have welcome many of the recommendations, including: ■■ The introduction of a Business Growth Accelerator to boost business growth with a 12-month delay before rates increased when Hospitality Association (BHA) and welcomed the recommendations a property is expanded Scottish Tourism Alliance, said: “While to increase incentives to invest by ■■ The expansion of the Fresh Start the review group acknowledges the providing 12 months’ relief on rates and scheme to town centres case made by BHA that the system revaluations every three years to reduce ■■ The effort to reduce unfair rates of valuing hospitality and licensed the shock of significant changes. Mr competition with hospitality businesses is flawed and unfair, it also Patrick said the review was limited by businesses from universities and acknowledges that there is no system its remit to remain revenue neutral other public sector services of valuation that is likely to meet with and so many Glasgow businesses will ■■ The reduction in valuation intervals the universal approval of all businesses still feel that the relationship between to three years based on a ‘tone date’, in such a diverse sector.” profitability and the rates it has which is one-year prior In its submission, the hospitality to pay will not always reflect economic ■■ The reduction in the Large Business industry suggested that Scottish conditions. Supplement and a review of the Assessors engage with the industry to Louise Daly, Associate Director Small Business Bonus Scheme discuss and agree a future valuation at Colliers International, said: “The ■■ Scottish Assessors should improve framework, which is acceptable to and recommendations are clearly an the information available on rateable understood by the industry. attempt to spread the rates burden value calculations and provide “BHA and the other trade more evenly, which would be very greater transparency and consistency organisations will continue to make welcome to thousands of businesses ■■ The reform of the appeals system this case to the Scottish Government currently struggling to pay high rates and quicker refunds for overpayment as it considers how it will respond to when, at times, their competitors ■■ The current criminal penalty for the recommendations published. are paying none. We hope the non-provision of information should Importantly, the hospitality industry recommendations of the report will be become a civil penalty for failure, will want to know what proposals implemented without delay.” with Assessors able to collect Scottish Government has for extending Ms Daly said positive aspects information from a wider range the relief currently available on include the introduction of a three- of bodies. extortionate rateable values beyond year revaluation cycle, with a ‘tone A joint response from the Scottish 31 March next year.” date’ a year prior to be used as a Licensed Trade Association, British Glasgow Chamber’s Chief Executive reference for values. www.glasgowchamberofcommerce.com 11

AGENDA A TOWERING ACHIEVEMENT Chamber team completes London to Paris Bike Ride for PPWH

Chamber Deputy Chief “Thanks so much to Executive Richard Muir everyone who supported and Ross Flockhart, the myself, Ross and Heather Chamber’s social media on the London to Paris wizard, have raised cycle ride. 300 miles on two more than £3400 for The wheels. For us, it has been Prince and Princess of the challenge of a lifetime, Wales Hospice (PPWH) in with new friends and fab Bellahouston Park after their scenery in aid of an amazing epic cycling challenge. The cause,” said Richard. intrepid pair set out from The Prince and Princess London on 13 September of Wales Hospice cares alongside Heather Manson, for more than 1200 new Director of Fundraising at patients every year and every PPWH, and they all arrived penny raised will help the safe but weary in Paris on hospice. Well done to all 17 September. three super-cyclists.

Pictured: Richard Muir, Deputy Chief Executive, Glasgow Chamber of Commerce; Ross Flockhart, Digital Content & Events Executive, Glasgow Chamber of Commerce and Heather Manson, Director of Fundraising, The Prince and Princess of Wales Hospice 12 www.glasgowchamberofcommerce.com

CHIEF EXECUTIVE

Welcome harmony with a council that is listening

Stuart Patrick, Chief Executive [email protected]

ur Chamber offices look out onto George the traffic flow at the Squinty Bridge, officially the Clyde Square towards that great civic citadel of Arc at Finnieston, might not seem like a significant Glasgow City Council. When I walk across issue for a new Council with a massive to-do list. Yet the square to our regular meetings, I often our Chamber members, such as Glasgow Taxis, have Oreflect on the thousands of decisions, both big and consistently described the traffic system as “nonsensical” small, that are made in this Victorian edifice every day while a no-right-turn instruction only creates more and how they impact on our lives and our businesses. congestion, illegal U-turning and exhaust fumes. For It does require fairness in deliberation, and courage many more Chamber members, the traffic flow system and conviction in execution. has been a bone of contention that created a sense of Collaboration is already one of the hallmarks of the exasperation about whether the Council and its officials new Council administration, which has now had the were really interested in listening. first 100 days of summer to settle in. In these opening In one of our early meetings with Ms Aitken, this months, Glasgow Chamber of Commerce has been was aired as a secondary issue raised by the Chamber impressed with the level of engagement with the members present. The fact that the Council Leader Council and its officials. There appears to be a positive and her team listened, understood the frustration, and can-do attitude that is refreshing and will help in the have then taken the issue seriously, raising the matter longer terms to deal with the deeper complexity of with relevant officials who are now making a new the issues facing the city. This sense of harmony was assessment, shows in a nutshell how a Council that also evident at our recent President’s Club session listens to its communities, including the business with the First Minister Nicola Sturgeon, which community, can operate. was also attended by Susan Aitken, the new Our members also raised the issue of Glasgow City Council Leader. Both spoke commercial waste and the thorny issue of with one accord, agreeing on a common bin collections, and have all received an course for our city. For me, representing the acknowledgement that this requires a Chamber, this was very encouraging. better approach. While the Chamber is involved in the Of course, the Council has many more bigger picture through the £1.1 billion pressing issues to deal with. At the heart, it is City Deal and how this once- how to achieve sustainable economic growth in-a-generation funding for Glasgow where many more people can be can be used most productive and enjoy the benefits. The aim is effectively, it is in the to create 100,000 new homes and help in the devilish detail that establishment of 6,500 new businesses to create you see a willingness thousands of new jobs. That’s where our members to engage. Our will play their part. members can only But appreciating that the Council is already welcome this. listening and prepared to change is a JohnFor M Watsonexample, OBE welcome starting point. www.glasgowchamberofcommerce.com 13 INSPIRING CITY AWARDS 2017 THE SPONSORS Glasgow Chamber of Commerce and The Herald would like to thank the following companies and organisations for their support of the Inspiring City Awards 2017

PEOPLE MAKE GLASGOW AHR MAIN SUPPORTER OF THE SUPPORTER OF THE INSPIRING CITY AWARDS ART AND CULTURE AWARD AND SUPPORTER OF THE PEOPLE MAKE GLASGOW AWARD Richard Blair, Director, AHR “AHR is delighted to be supporting the Councillor Susan Aitken, Leader, Inspiring City Awards for our third year. Glasgow City Council These awards capture the spirit of the city “There’s never been a more exciting and its people and are a great celebration time to be in Glasgow. Bursting with life, about all that is great about our city.” energy, passion and personality, we’re undoubtedly Scotland’s creative, cultural AHR and economic capital. Our city brand AHR has a long-standing reputation for is PEOPLE MAKE GLASGOW and it’s award-winning design and the creation the truth. of innovative places and environments “Glasgow is ambitious, inventive, where we live, work, learn and enjoy life. entrepreneurial and welcoming because We are one of Europe’s longest standing our people and businesses are, which is facilities across the city and a significant architecture and building consultancy why the city is delighted to be continuing learning programme practices, with experience dating back its support of Glasgow Chamber of n Programming world-class music in to 1835. AHR today is one of Europe’s Commerce and The Herald’s Inspiring City venues such as the Glasgow Royal largest practices and has evolved into an Awards for the fifth consecutive year. These Concert Hall, incredible art and international business encompassing awards provide the perfect platform to exhibitions at Tramway and a number 450 staff in 13 offices including Glasgow. recognise those outstanding individuals of cultural events, such as Celtic As architects we are passionate about and organisations that are working to Connections, the Mela, the World design and the positive effects good make a difference at every level – from Pipe Band Championships and the design can have on our environment. inspiring action geared at improving their Merchant City Festival, among others As building consultants we are passionate local communities to enhancing the city’s n Leading partners in the delivery of about how we care for buildings and how reputation on the global stage across Glasgow’s Tourism and Visitor Plan to their creative re-use can enhance the sport, education, industry, culture, the arts 2023; positioning the city as a vibrant, fabric of our communities. and the environment.” first-choice destination for leisure and Our collective experience and the business tourists creativity of our teams, combined with our Glasgow Life n Managing the city’s destination commitment to innovation and design Glasgow Life is a charity which delivers marketing and implementing the research, allows us to help our clients services to both citizens and visitors to award-winning PEOPLE MAKE develop environments that respond the city, providing opportunities through GLASGOW brand positively to the particular challenges of culture, sport and learning. Last year, more n Managing Glasgow’s Convention a project and the wider social, economic than 18 million attendances were recorded Bureau, which attracts more than and climatic issues we all face. at venues, events and festivals – up more 500 conferences to the city each year. The way we design and care for our than one third since 2007. Some 2600 staff Glasgow Life helped to deliver the environment is changing rapidly and we and 2200 volunteers deliver services across 2014 Commonwealth Games, the continue to seek innovative solutions and 160 Glasgow Life venues. 2015 World Gymnastics Championships, develop new ways of working to meet the Glasgow Life has responsibility for: Davis Cup ties, the 2015 IPC Swimming future needs of our clients and society. n Managing nine award-winning civic World Championships and the For more information, visit: museums, including Kelvingrove Art Total BWF World Badminton www.ahr-global.com Gallery and Museum, the Riverside Championships 2017. Museum and the Burrell Collection Looking ahead, Glasgow Life is CITY BUILDING as well as the Kelvin Hall supporting delivery of the inaugural SUPPORTER OF THE INDUSTRY n The Glasgow Club – Scotland’s largest 2018 European Championships – a AND BUSINESS AWARD health and fitness network – including major multi-sport event in partnership landmarks such as the Emirates with Berlin – the European Indoor Dr Graham Paterson, Arena and Tollcross International Athletics Championships 2019 and the Executive Director, City Building Swimming Centre UEFA Euro 2020 Championship. “City Building is proud to support this n The Mitchell Library and 32 Community For more information, visit: year’s Inspiring City Awards. As one of Libraries, as well as community www.glasgowlife.org.uk Glasgow’s biggest employers, we’re 14 www.glasgowchamberofcommerce.com

INSPIRING CITY AWARDS 2017 keen to celebrate the contribution that Glasgow’s businesses are making to the economic development of the city and its future growth. Glasgow has a multitude of talented and innovative businesses, and these awards will recognise their success as well as the important role that they play in encouraging other organisations to achieve their full potential.”

City Building City Building is a highly successful and evolving business with a proven track record of strategic delivery within the commercial marketplace. The company recently celebrated a decade of success and innovation and our achievements over the years, particularly in the areas of sustainability and employment, culminated in the prestigious Queen’s Award for Enterprise: Sustainable Development. In addition we have achieved quality environmental and health and safety accreditations ISO 9001: Developing the Young Workforce Glasgow in 2018 when we host the inaugural 2015, ISO 14001 and OHSAS 18001 and In 2014, the Glasgow Employer Board European Championships, bringing Investors in Young People Gold Awards was announced as the first regional together some of the continent’s top as well as EFQM Recognised for Excellence Developing the Young Workforce group. sports during 11 days of world-class 4 Star Award. Developing the Young Workforce Glasgow, sporting action. It promises to be a must With a turnover circa £200m, we proudly supported by Glasgow Chamber watch, must-attend event, elevating employ 2200 people and support an of Commerce, is a key component of the the status of European Champions and additional 2000 through our supply Scottish Government’s strategy aiming building on our position as a world- chain. We are currently training to create stronger links between industry leading sporting city.” 324 apprentices across all construction and education and support more young trades, making us the largest employer of people into work. Our vision is to use Glasgow 2018 European Championships apprentices in Scotland. We also manage employer leadership to create valuable The European Championships will bring Royal Strathclyde Blindcraft Industries opportunities to encourage and inspire together the existing championships of (RSBi), the largest supported furniture young people to reach their full potential some of Europe’s leading sports into one manufacturing business in Europe. which, in turn, supports industry and local co-ordinated, exciting multi-sport event. A new study by influential think tank economic development. We do this in The inaugural event in 2018 is being Fraser of Allander Institute, outlined the a number of ways: by acting as a single held in Glasgow and Berlin from scale of our contribution to the economy. point of contact for employers looking 1-12 August 2018. The event, which will Published in November 2016, it reveals we to recruit young people in the city; by be held every four years, will be staged support a turnover of nearly £325 million advising employers on the initiatives best by the European Federations of the across companies in Glasgow. In addition, suited to their business and by developing participating sports, the Host Cities of for every two jobs that City Building and supporting partnerships between Glasgow and Berlin and the European provides, a further 1.44 jobs are created. business and education. Broadcasting Union (EBU). For more information, visit: For more information, visit: Glasgow will host the aquatics, www.citybuildingglasgow.co.uk www.dywglasgow.com cycling, rowing, triathlon, gymnastics and a new golf team Championships. DEVELOPING THE YOUNG GLASGOW 2018 EUROPEAN Berlin will host the European WORKFORCE GLASGOW CHAMPIONSHIPS Athletics Championships in the city’s SUPPORTER OF THE SUPPORTER OF THE Olympic Stadium. INDUSTRY & YOUNG PEOPLE SPORTS AWARD The event will bring around INNOVATION AWARD 3500 athletes as part of a total Colin Hartley, Director, Glasgow delegation of around 8500 to Alison McRae, Senior Director, 2018 European Championships Glasgow and Scotland to compete in Glasgow Chamber of Commerce “Every year, the Inspiring City Awards six different sports across 10 venues. “Developing the Young Workforce celebrates the fantastic work and A further 1500 athletes will compete Glasgow is delighted to be associated achievements of the many people and in Berlin. with the Inspiring City awards for our organisations who go that extra mile to All sports will be branded and third year. These awards are a really make Glasgow such a unique and special broadcast as one integrated multi-sport special event as they allow us to recognise place. And nowhere is that more evident event and a TV audience of more than examples of real innovation around youth in the world of sport, where we are now one billion has been projected with many employment, where our businesses have recognised as one of the world’s top five more through multiple digital channels. been pioneering and gone the extra mile sporting cities. Glasgow will take the For more information, visit: for the young people in our city.” next step in our proud sporting journey www.europeanchampionships.com www.glasgowchamberofcommerce.com 15

See the next issue of Glasgow Business for details of the winners

GLASGOW AIRPORT which make Glasgow great, so it is the Awards for the sixth successive year. SUPPORTER OF THE LIFETIME natural place for the Apprenticeship As the University for the Common Good, ACHIEVEMENT AWARD Challenge to be recognised. By showcasing we encourage students and staff to be the varied talents of young apprentices responsible global (and local) citizens. This Amanda McMillan, and the fantastic projects they have is reflected in our commitment to the Chief Executive, AGS Airports Ltd and undertaken for the benefit of the United Nations’ Principles for Responsible Managing Director, Glasgow Airport community, we are looking at the future Management Education (PRME) and our “We continue to be very proud of our generation of inspiring Glaswegians.” work with Business in the Community. association with these awards, which Our distinctive, research-led, have grown in both strength and stature Glasgow Employer Board contemporary programme portfolio since their inception in 2013. One of the The Glasgow Employer Board (GEB) is a focused on global employability and most important considerations for any unique employer-led forum which sits responsible leadership endorsed by prospective airline looking to introduce a within Glasgow Chamber of Commerce. professional and academic accreditations new route is a destination’s story. With the The GEB has a membership of more supports over 4500 full-time, part-time introduction of last year’s daily Air France than 40 organisations from Glasgow and and executive students, drawn from about service to Charles de Gaulle and the recent is co-chaired by Craig Martin, Head of 100 nations. launch of Delta Air Lines’ New York-JFK HR, Glasgow Airport and Stuart Patrick, We provide undergraduate and route, it is clear our city certainly has a Chief Executive of Glasgow Chamber postgraduate programmes in international fantastic tale to tell. Glasgow’s reputation in of Commerce. Each member is part of business, management, HRM, accountancy, recent years as both a top city destination the senior management within their banking, investment, risk, fashion, digital and gateway to Scotland has been hard organisation and has a responsibility brand marketing, tourism and event earned and we all have a role to play in and understanding of employment management, multi-media journalism, ensuring our city continues to thrive. The and skills within their organisation and law and social sciences. Inspiring City Awards play an important the wider sector. We also understand how challenging role in celebrating our many achievements The main objectives of the GEB are to: it is to design and deliver changes that and are also a fantastic way to recognise n Create and develop task forces to improve business and recognise that an those who have helped further enhance consider relevant areas of work relating organisation’s finest resource is its people. Glasgow’s reputation.” to employment and skills Together we can develop the knowledge, n Produce employer-led responses to skills and expertise needed to improve Glasgow Airport local and national consultations on business and leadership practice. With 30 airlines flying to more than 120 employment and skills For more information, visit: destinations including Canada, the US, the n Inspire business and public sector www.gcu.ac.uk/gsbs Caribbean, Europe and the Gulf, Glasgow leaders to help actions in and for the Airport serves almost 10 million passengers benefit of the city. GLASGOW TAXIS per year. The airport recorded its busiest In the last three years, we have invested SUPPORTER OF THE year on record in 2016 during which it significant time and resources into EDUCATION AWARD was also crowned Scottish Airport of the creating and sustaining a group that has Year, European Airport of the Year and a meaningful impact on the employment Stephen Flynn, Chairman, Glasgow Taxis the Airport Operators Association (AOA) and skills agenda. “The Inspiring City Awards have quickly Airport of the Year. Since it first opened For more information, visit: grown to become established as one for business on 2 May 1966, the airport www.dywglasgow.com/about-us/ of the biggest and best celebrations of has established itself as a key component glasgow-employer-board Glasgow each year. Glasgow Taxis Ltd is of Scotland’s transport infrastructure, very proud to be associated with these supporting more than 8000 jobs. It plays GLASGOW SCHOOL Awards and we’re delighted to again a key role in connecting Scotland with the FOR BUSINESS AND confirm our support this year. world and the routes it provides help drive SOCIETY, GLASGOW “The city of Glasgow is all about its tourism, encourage exports and attract CALEDONIAN UNIVERSITY people and Glasgow Taxis Ltd is no inward investment. Since January 2016, it SUPPORTER OF THE BEST CORPORATE different, we depend on the quality and has secured more than 40 new routes and SOCIAL RESPONSIBILITY AWARD commitment of our drivers and staff services. In addition to rapidly growing its and the loyalty and engagement of our European route network, it has cemented Professor Toni Hilton, Dean for Glasgow customers. So it makes sense to get its position as Scotland’s leading long haul School for Business and Society, behind an event which celebrates those airport with the arrival of airlines such as Glasgow Caledonian University special people who make Glasgow tick.” Korean Air and Delta. “We are delighted to support these For more information, visit: awards which showcase the world- Glasgow Taxis www.glasgowairport.com class performance of companies and Glasgow Taxis Ltd proudly serves the organisations within Glasgow. We are city’s streets and beyond, 24 hours a day, GLASGOW EMPLOYER particularly proud to sponsor an every day of the year, with a fleet of more BOARD award that promotes and recognises the than 800 fully licensed and wheelchair- SUPPORTER OF THE positive social impact of those activities accessible black taxis. With 2000 drivers APPRENTICESHIP CHALLENGE AWARD and achievements.” all expertly trained and certified, Glasgow Taxis Ltd prides itself on customer safety Craig Martin, Chair, Glasgow School for Business and Society, and providing an efficient and reliable Glasgow Employer Board Glasgow Caledonian University service to individuals and businesses alike. “The Inspiring City Awards recognise the Glasgow School for Business and Society Customers can book by phone, app and talents of individuals and organisations is proud to support the Inspiring City web booking and can pay by cash, card 16 www.glasgowchamberofcommerce.com

INSPIRING CITY AWARDS 2017 or Apple Pay in all cabs. A recent winner major events and conferences. SCOTTISH WATER of the Evening Times Award for Glasgow’s For more information, visit: SUPPORTER OF THE Favourite Business at The Glasgow Business www.glasgowcitymarketing.com/ ENVIRONMENT AWARD Awards, Glasgow Taxis Ltd is also a proud support/glasgow-welcomes supporter of many local charities including Alan Thomson, Head of Corporate Prince & Princess of Wales Hospice, CHAS, HACKING & PATERSON Relations, Scottish Water the Beatson and the Glasgow Taxi Outing SUPPORTER OF THE “A key part of Glasgow’s future success will Fund (trip to Troon). Nobody knows LEGACY AWARD be how people and businesses look after Glasgow like we do. our natural environment. At Scottish For more information, visit: Hacking & Paterson Water we depend on natural resources www.glasgowtaxis.co.uk “We are proud of our Glasgow heritage every day and that’s why we want to and are again delighted at being involved recognise and celebrate businesses that GLASGOW WELCOMES in supporting these great awards for a show environmental leadership within SUPPORTER OF THE second year. We continue to invest in their activities.” GLASGOW WELCOMES the people of Glasgow who, coupled SERVICE CHAMPION AWARD with the growth and prosperity of local Scottish Water businesses, are at the core of what makes Scottish Water provides vital water and Glasgow Welcomes Glasgow such a great city. All of last year’s waste water services essential to the daily ”We are proud to sponsor the Service nominees showed their dedication to the life of our customers across Scotland, and Champion Award. As the city’s tourism long term investment and betterment is trusted to care for the water on which service initiative, our role is to inspire and of Glasgow and we are again looking at Scotland depends. develop our people to deliver outstanding strong, dedicated and dynamic entrants We are one of the UK’s top performing levels of customer service to provide a truly to the Legacy Award who have, through water companies, providing our memorable visitor experience. We are keen innovation, created lasting change within customers with high levels of service. to recognise individuals and businesses their industry for the betterment of We are continuing to build an who are making a real difference to the Glasgow city and its people.” increasingly sustainable business, while city’s reputation as a leading destination.” our average household charge remains Hacking & Paterson one of the lowest in Great Britain. The Glasgow Welcomes We are one of the country’s leading quality of drinking water at customers’ Glasgow Welcomes, the city’s tourism independent providers of property taps remains at an all-time high, and service initiative, inspires and develops our factoring services with a long established our investment is helping to support the city’s people to deliver outstanding, vibrant reputation built upon strong foundations of economy of Scotland, while protecting and memorable visitor experiences. professionalism and integrity, with a proven and enhancing the environment. This industry-led initiative plays a key ability to meet the ever-changing needs Looking ahead, we are focused on role in the city’s Tourism & Visitor Plan to and expectations of home owning clients. sustaining high performance so that we 2023, and is supported by the city’s public We factor a varied portfolio of continue to provide our customers with sector partners (Scottish Enterprise, Skills properties ranging from the traditional a consistently high standard of service Development Scotland, VisitScotland and Glasgow tenement to the latest modern and great value for money. Glasgow Life), and representatives from developments and it is our strong belief For more information, visit: hospitality and tourism-related sectors. that the many years of experience and www.scottishwater.co.uk With more than 10,000 participants expertise we have gained since the to date, Glasgow Welcomes supports company was formed in Glasgow back SCULLION LAW businesses and individuals by offering a in 1922 is of great benefit to our home SUPPORTER OF THE range of events, workshops and activities owning clients. CARER AWARD to help raise standards of leadership, From our offices in Glasgow and service excellence and professionalism. Edinburgh, our knowledgeable and Scullion LAW Our aim is that, through our people, we professional team of property managers “Scullion LAW care greatly about the foster an inclusive network of businesses offer excellent administrative service along individuals we work with and for. We value to partner and share best practice across with advice and guidance in all aspects our staff and clients in equal measure. Glasgow’s visitor economy. By developing of residential property factoring designed Fundamentally we care about people and our people we deliver real results and to ensure we assist homeowners in are here to support them with all their return on investment that enhance the maintaining and preserving the condition legal needs. We work closely with local Glasgow visitor journey. and value of their property. schools, community projects and charities Activities include leadership events, with This level of experience, allied to a such as Marie Curie Care (supporting the the Champions Network and learning culture of continuous improvement and a terminally ill) and Alzheimer Scotland journeys. The GW Service Excellence (hands-on) approach to property factoring (supporting families with dementia). Programme includes the innovative means we are ideally placed to meet We want to support the Carer Award to Glasgow Welcomes-Online module. Our homeowners’ property factoring needs, recognise, reward and support those in new Recognition Scheme showcases local both now and in the future. the community who also go above and businesses committed to continuously Hacking and Paterson Management beyond to show people they care.” striving for service excellence. Services provide a modern, dynamic, As a Legacy Project for the Glasgow developing and multimedia property Scullion LAW 2014 Commonwealth Games, Glasgow factoring service to the home owning Scullion LAW is a full service law firm, with Welcomes is helping to prepare the Scottish public. offices in Glasgow and Hamilton. Founded city for the arrival of the Glasgow 2018 For more information, visit: 1979 by Nicholas James Scullion. European Championships and other www.hackingandpaterson.co.uk Our award-winning team specialises www.glasgowchamberofcommerce.com 17

See the next issue of Glasgow Business for details of the winners in road traffic LAW, property LAW, private Under his leadership, John Watson provides funds for homeless people to client, criminal defence and family LAW. and Company carved out a reputation dine at the establishment free of charge. Our ‘people’ are core to our success. We as printers of distinction and it remains For more information, visit: care greatly about our staff, our clients and a renowned Scottish business. www.johnwatsonobe.com the wider communities in which we serve. From humble beginnings in Glasgow It is important to us that they all feel valued. with a stationery shop in St Vincent LAINGS We are sponsoring the Carer Award Place and premises in Black Street, SUPPORTER to recognise, reward and support the Townhead, Watson’s grew to be a global OF THE DRINKS RECEPTION inspiring people within our community player specialising in labels for the drinks who go above and beyond to show they industry in general – and the Scotch Wendy Laing, Marketing and care for others. whisky industry in particular. Sales Director, Laings For more information, visit: John sold the business to a US company “The Inspiring City Awards celebrates the www.scullionlaw.com – Multi-Color Corporation in Cincinnati, latest generation of citizens who help Ohio – in a multi-million pound deal make Glasgow the thriving and friendly SIMON DRISCOLL after an incredible 50 years in the city that it is today. For more than CONSULTANCY printing industry. In 2015, John was named 175 years, six generations of the Laing SUPPORTER as Scotland’s Entrepreneur of the Year. This family have witnessed Glasgow develop OF THE CONTRIBUTION took place at the Scottish Business Awards both culturally and economically. BY A BUSINESS LEADER AWARD held in the Edinburgh International Laings is recognised as an iconic brand Conference Centre and attended by at the heart of Glasgow’s vibrant retail Simon Driscoll, Managing Director, more than 2000 business people. He has scene and we are proud to be joining Simon Driscoll Consultancy also received another prestigious honour Glasgow Chamber of Commerce and “As a local Glasgow business, I am – a Lifetime Achievement Award from The Herald, two of the city’s longest-lived delighted to be part of the Inspiring Glasgow Chamber of Commerce. institutions, in celebrating the inspiring City Awards 2017, supporting other local The reason behind the creation of people of Glasgow.” companies and individuals. These awards The Watson Foundation was to ‘Give truly show that people do make Glasgow Something Back’ and reflects the strong Laings and something I am very proud to be sense of social justice which has guided Established in 1840, and as Scotland’s associated with.” John’s impressive and successful oldest family jeweller, Laings is a business career. destination for those in search of special Simon Driscoll Consultancy He was awarded an OBE in 2006 for treasures to celebrate the landmark Simon Driscoll Consultancy is a dedicated Services to the Scottish Printing Industry moments in life. Salesforce.com partner assisting and Charitable Purposes in Scotland. Their selection of exquisite engagement Salesforce.com customers with their In the last three years The Watson rings, fine jewellery and luxury timepieces long-term strategy and CRM growth plans. Foundation has done a power of are hand-picked with a view to becoming As a local business based in Glasgow, good work, offering a helping hand to that precious item to be cherished but working globally, Simon Driscoll individuals and various organisations. throughout the generations. The ethos of Consultancy has nearly 10-years’ He is now connected to nine the company is simple and in the words experience in the Salesforce.com market charities and has been heavily involved of Stuart Laing,: “Everything we do is for a helping customers to maximise their in supporting the Social Bite memorable occasion”. return in investment. organisation which helps homeless Laings host an exceptional selection For more information, visit: people via a number of sandwich shops of luxury watch and jewellery brands, www.simondriscollconsultancy.co.uk throughout Scotland. many of which are exclusive to Glasgow. John is also assisting with setting up Growing from strength to strength in THE WATSON FOUNDATION the new Social Bite Academy offering recent years, Laings now has three stores SUPPORTER OF THE educational opportunities to the homeless within the Argyll Arcade in Glasgow and CONTRIBUTION BY A and helped create the HOME Restaurant a prominent online presence. YOUNG BUSINESS LEADER AWARD in Edinburgh which encourages diners For more information, visit: to ‘Pay Something Forward’. This then www.laingsuk.com John M Watson OBE, The Watson Foundation “The awards represent all that is great about the people and organisations in a world-class city like Glasgow. We are particularly pleased to be working with Glasgow Chamber of Commerce and The Herald. It is a great opportunity to celebrate and reward those who love Glasgow and help it to flourish.”

The Watson Foundation The Watson Foundation was set up by one of Scotland’s leading business figures – John M Watson OBE on his retirement from the fifth generation, eponymous specialist printing company. 18 www.glasgowchamberofcommerce.com

Cameron House pampering awaits charity walker Debbie after winning survey prize iMultiply Resourcing Manager can now look forward to Highland trek

The prize-winning Chamber member who took part “Stacey, who is an Administrator with Red Consulting, in our recent members’ survey is Debbie Shields, and I are undertaking the walk to raise money for of search firm, iMultiply Resourcing. Debbie St Vincent’s Hospice in Howwood, Renfrewshire.” was drawn successfully from the hat in Meanwhile, iMultiply Resourcing is also Chamber headquarters. arranging an event on 30 October at the Debbie and her friend Stacey Clark are CCA in Sauchiehall Street entitled: ‘The preparing to walk the West Highland Way Pros of Pro Bono’, which hopes to attract in five days in October, starting from Fort more trustees into taking up positions with William, in aid of St Vincent’s Hospice. The charities and not-for-profit organisations. walking duo are going to use Debbie’s prize Chamber Commercial Director Susan of dinner, bed and breakfast at the five-star McKay said: “We would like to thank everyone Cameron House Hotel in Balloch who took part in the members’ survey. as a way of pampering their tired Its findings and recommendations limbs after their gruelling walk. are still being considered and will “We can really look forward to be available to members in the this at the end of our fundraising near future. Meantime, well done trek,” said Debbie, who is West to Debbie Shields and thanks to of Scotland Manager for the Cameron House Hotel for their finance and executive search support, I know she and Stacey will recruitment specialists. Debbie Shields enjoy her stay.”

negotiations and she also spoke about the importance of maintaining lower Meet the Leader levels of taxation so that enterprise can be stimulated in Glasgow. A further Influencer Dinner for the Influencer Dinners next Scottish Labour Leader is in the pipeline for later in the year. irst Minister Nicola Sturgeon about how Brexit was a source of The Influencer Dinner series is open was the opening guest speaker uncertainty and great risk for Scotland to Chamber members who are at the recent series of Glasgow and that the implications where Partners or Platinum Partners. Chamber of Commerce’s exercising the Scottish Government Anyone interested in becoming FMeet the Leader Influencer Dinners. on a daily basis. a Chamber Partner should contact Chamber Chief Executive Stuart Patrick In the second Influencer Dinner, Susan McKay, the Chamber’s welcomed Scotland’s Leader and the Scottish Conservative Leader, Commercial Director, on 0141 thanked her for her attendance, given Ruth Davidson MSP, spoke about 204 8317 or email: susan.mckay@ her busy schedule. He also welcomed how her party viewed the Brexit glasgowchamberofcommerce.com Susan Aitken, the Leader of City of Glasgow Council, who was also in attendance. In a session under Chatham House rules, Ms Sturgeon spoke about the new session of the Scottish Parliament and the recent launch of the programme of Government. She spoke of the opportunities for Glasgow and Scotland with Scotland’s largest city now more closely aligned with the national government. Invited Chamber members heard the First Minister talk about focusing on the future and opportunities that Meet the Leader Influencer Meet the Leader Influencer need to be grasped due to the pace Dinner with Nicola Sturgeon Dinner with Ruth Davidson of technology change. She also spoke www.glasgowchamberofcommerce.com 19

MEMBER NEWS

Queen’s Award win © Kieran Chambers Photography © Kieran

Lord Lieutenant Eva Bolander presents the crystal Queen’s Award for Enterprise to the directors of the City Legacy consortium. From left: Calum Murray, CCG; Ed Monaghan, Mactaggart & Mickel; John Gallacher, Cruden; and Martin Kiely, WH Malcolm

ity Legacy Homes, the as Lord Lieutenant, hosted the civic international trade, sustainable consortium that built the reception where she presented the development and promoting Athletes’ Village for the crystal Queen’s Award for Enterprise opportunity through social mobility. 2014 Commonwealth to directors of the City Legacy City Legacy now joins an elite CGames, has been honoured by consortium at the City Chambers. group of organisations which have the city to celebrate winning The Queen’s Awards are the received, and are permitted to bear the prestigious Queen’s Award highest official UK awards for the Queen’s Award emblem. This for Enterprise in Sustainable British businesses. Each year they also marks the 25th accolade that Development. are presented to companies to the Athletes’ Village has won for its Glasgow City Council’s Lord recognise outstanding achievements high quality design, energy efficiency Provost, Eva Bolander, in her role in the categories of innovation, and sustainability.

NEAT Glass selected for Royal opening for campus official festival tastings

Beaumont PPS’s NEAT experience of guests, Glass was selected as the allowing them to nose official tasting glass at the and taste the true nature inaugural Scottish Drinks of NEAT spirits, also with Festival, held at the iconic enough room to add ice Principal Paul Little and Briggait in Glasgow. The and mixers. HRH the Countess of Wessex celebration of a diverse The glasses are range of drinks gave designed for maximising Her Royal Highness the We are extremely proud guests a branded NEAT the enjoyment of NEAT Countess of Wessex has of our multi-award- glass on arrival which was spirits, but with the formally opened City of winning campuses and used to sample tasters increase in interest of Glasgow College’s award- particularly pleased that from exhibitors. Hundreds all craft spirits, they are winning City Campus on Her Royal Highness had of guests enjoyed live often used at tastings Cathedral Street. the opportunity to see for music and street food which add mixers and The visit to Scotland’s herself the stunning new while learning about their this year the company Super College saw the facilities, expert teaching favourite tipples. has partnered with Countess, escorted by staff and talented The NEAT Glass tequila, gin, vodka and Principal Paul Little, students who make our contributed to the rum brands. undertake a tour of the Super College so special." technologically advanced, HRH said she was industry standard facilities delighted to visit the meeting students and college and unveil a staff representing the commemorative plaque, college’s six faculties. designed and produced Principal Little said: by students and staff, "City of Glasgow College is using sandstone, granite trailblazing a renaissance and oak. It features the Beaumont PPS’s NEAT Glass in technical and college crest and motto; professional education. Let Learning Flourish. 20 www.glasgowchamberofcommerce.com

MEMBER NEWS

Sir Tom Hunter addresses the Kiltwalk record- breaking crowds © Elaine Livingstone

Kiltwalkers raise record £2.3m for charities in 2017

ind-hearted Kiltwalk heroes This year some 14,000 fundraisers is an 89 per cent increase on last year’s are the toast of 780 Scottish – an astonishing 87 per cent increase fundraising total of £870,000. charities as they have raised on the 7,500 walkers of 2016 – Platinum sponsor Arnold Clark £2.3 million in 2017 – with participated in the four Royal Bank joined Sir Tom in repeating a generous Kdonations still coming-in. of Scotland Kiltwalks in Glasgow, fundraising pledge. As was the case And 2018 is set to be even bigger Aberdeen, Dundee and Edinburgh. in 2017, a lucky Kiltwalker from each with walkers able to add 40 per cent The unstoppable army of Kiltwalkers event will win a brand new car. Funds to whatever money they raise for raised a staggering £1,642,000 before raised by those who choose to walk the charity of their choice thanks to the 40 per cent top up was applied in for the Kiltwalk itself are distributed support from The Hunter Foundation. 2017 for their chosen charities, which through the STV Children’s Appeal.

Splash White Water Rafting expands into Glasgow

Splash White Water Rafting is one operating out of the Pinkston Water of the UK’s oldest expert outdoor Sports Park in Glasgow. Pinkston is adventure activity providers. Originally Scotland’s only artificial white water based in the scenic town of Aberfeldy, course. This unique man-made facility is the company has recently begun a based in the heart of Glasgow and offers business expansion into the Glasgow the best urban adventure water sports Urban Adventure market, testing the in the country. waters before committing to further Pinkston Watersports is a charity expansion in 2018. To further this and is an official Glasgow 2014 Legacy commitment, two of the full-time project that has seen over £1.5 million staff are now Glasgow based and the invested in its state of the art facility, Splash White Water Rafting has begun a business expansion company is currently advertising for which includes the white water course, into the Glasgow Urban another staff member. flat water basin, storage, parking, Adventure market In the summer of 2017, it started changing rooms, showers, and toilets. www.glasgowchamberofcommerce.com 21 Powerful alliance at infrastructure summit

eaders and decision-makers of water, power, gas, transportation Virgin Media, Transport Scotland, from utility providers and eight and telecommunications. Looking ScotRail Alliance and Scottish local authorities have joined to the future, we are committed to Futures Trust. forces to consider how to considering how all parties involved Meanwhile, August marked the first Lmaximise over £1 billion investment in can work together to maximise the anniversary of companies moving into the Glasgow city region. benefits from their investment plans.” the Tontine, the first City Deal project The Strategic Infrastructure Summit, Douglas Millican, Chief Executive to open in Glasgow, which has been held at Glasgow City Chambers in of Scottish Water, said: “This summit a huge success, with office and desk September, was the first of its kind has provided an opportunity for the capacity already at 90 per cent. in Scotland and has kick-started a different utilities to hear more about The Tontine was set the target of commitment to closer collaboration the City Deal and input their views on supporting and sustaining young between all organisations. the opportunities and challenges to companies with five-10 employees The aim is to strategically align align investment plans. It’s encouraging in high-tech, high-growth sectors, projects to deliver benefits to residents that all the organisations involved in and creating 536 new jobs through across the Glasgow city region as part the summit are committed to playing the support of 134 companies of the £1.13 billion City Deal investment. a positive role moving forward.” by 2021. Some of the companies The City Deal is an agreement In February 2017, the eight councils include Ambiental, City Fibre, Code between the UK Government, the launched a joint Regional Economic Clan, DRJN, Incremental Group, Scottish Government and eight local Strategy and Action Plan. Between GenAnalytics and Kite Power Systems. authorities. now and 2035, the goal is to realise Councillor Iain Nicolson, Leader Councillor Tony Buchanan, Leader of a strong, inclusive, outward-looking of Renfrewshire Council and holder East Renfrewshire Council and holder city region economy, benefiting local of the Enterprise portfolio for the of the Infrastructure portfolio for the people, communities and business. A Glasgow City Region City Deal, said: Glasgow City Region, said: “The City key focus is a commitment to working “The Tontine is a fantastic facility Deal investment has provided a once- more closely with public sector providing the perfect environment for in-a-generation opportunity to deliver partners, utilities, universities and innovative organisations from across a a step change in the economic colleges, the business community and range of sectors to grow and develop. potential of the Glasgow city region the private sector. I am pleased to see how far it has and drive long-term growth. By holding Utility and infrastructure providers come in such a short space and time this summit, we have gained a better represented at the summit were and am sure its continued progress understanding of the investment plans Scottish Water, SP Energy Networks, will be of benefit to the entire Glasgow and constraints facing our providers SGN, SEPA, BT Scotland, Openreach, City region.” 22 www.glasgowchamberofcommerce.com BREAKFAST BRIEFING

Glasgow Chamber’s recent Breakfast Briefing, in conjunction with Family Friendly Working Scotland, looking at flexible innovative ways of working Flexible for families

ood businesses are flexible employers can still do more to support of Glasgow Chamber. Data Lab ones. And this means their people to integrate their home encourages flexible family-friendly companies that are aligned and work life. working with its teams. and attuned to the needs of A lively panel discussion gave Nick Cohen, the Founder and CEO of Gtheir workforce and their families. This Chamber members the opportunity bizanywhere, part of pcr, set up his firm was the strong and positive message to engage with business leaders that from his bedroom in 2004 fixing that Chamber members took away have embedded a family-friendly PCs. Nick is also on the board of from a Breakfast Briefing about Flexible approach to their business, and are YES Works, a subsidiary social enterprise Innovative Ways of Working. reaping the rewards. of Young Enterprise Scotland. He spoke Nikki Slowey, Programme Director The panel members included Gillian about how technology can be used to of Family Friendly Working Scotland, Docherty, Chief Executive Officer of allow people to work more flexibly and who shares her job, explained how The Data Lab, one of eight innovation more productively when they are on the the initiative is being supported by centres across Scotland. The Data Lab move. the Scottish Government and that the helps organisations innovate through Michael McLaughlin, a Partner benefits for business are more loyal, the use of data science and analytics. with DWF, heads up DWF’s Scottish productive and motivated employees Gillian held a range of senior employment law teams and has been who are willing to ‘go the extra mile’. leadership roles at IBM across the UK. a specialist employment lawyer for 19 “I think the conversation is moving She is on the board of Tech Partnership years. He spoke about how the legal on – it is not so much work and life Scotland and is also a board member profession is coming to terms with anymore but simply life. And work how more flexible working operates is part of it. A thriving economy and and the need to advise business on strong business resilience requires I would the implications. He also spoke about people who are adequately skilled, why flexible working has worked motivated and engaged. This can only like to see successfully in the legal profession, be achieved when business embraces where many more women are the multifaceted and interwoven a complete employed in senior positions. aspects of people’s lives – our families, The event was organised in passions and interests,” she said. shake-up of the old- conjunction with Family Friendly “I would like to see a complete shake- Working Scotland, an organisation that up of the old-fashioned 9-5. I am all for fashioned 9-5. I am all works with employers, government, innovation in how work is designed,” for innovation in how families and others to promote a she explained. flexible and family friendly working However, it is felt that many Glasgow work is designed” culture for both men and women.

24 www.glasgowchamberofcommerce.com THE GLASGOW BUSINESS AWA RDS

20TH ANNIVERSARY

The Glasgow Business Awards 2017 categories:

■ Royal Bank of Scotland Award for Most Outstanding Business ■ Glasgow Business Award for Best Performing Business (1-10 employees) The 2017 winners ■ Glasgow Business Award for Best Performing Business (11-50 employees) ■ Glasgow Business Award for Best Performing Business (51 employees or over) ■ Glasgow Business Award for Entrepreneur of the Year ■ Glasgow Business Award for A night to Excellence in Communications ■ Glasgow Business Award for Excellence in Customer Service ■ Glasgow Business Award for Family Business of the Year ■ Glasgow Business Award remember for Green Champion ■ Glasgow Business Award he glittering Awards Ceremony saluting the success of our members, for Innovation in Business and Dinner took place at the this event wasn’t just an evening to ■ Glasgow Business Award for Hilton Glasgow on Thursday remember; it was an opportunity to Innovation in Youth Employment 5 October 2017. Hosted by be remembered. ■ Glasgow Business Award TFred MacAulay, with a champagne for People Development reception, three course dinner with See the ■ Glasgow Business Award wine, plus the Awards themselves, this next issue Sustainable Development event was the biggest and best yet! of Glasgow ■ Glasgow Business Award for Attracting high-profile industry Business Young Business Person of the Year support and involvement, our magazine ■ Evening Times Award for glittering awards gala, sponsored by for in-depth Glasgow’s Favourite Business Royal Bank of Scotland, is the highlight coverage of ■ Glasgow Chamber of Commerce of Glasgow’s social calendar each the night and Award for Lifetime Achievement year. Celebrating achievements and who won.

Fred MacAulay www.glasgowchamberofcommerce.com 25 THE GLASGOW BUSINESS AWA RDS

Glasgow Chamber of Commerce gratefully acknowledges the support and sponsorship of the following companies for The Glasgow Business Awards 2017:

our clients get the most from their knowledge and skills to deal with the ■ Royal Bank of Scotland communications both digital and in most complex cases. Main Sponsor and Sponsor of print. We combine excellent creative We offer our expertise nationally Royal Bank of Scotland Award ideas with the very latest in technology. and, as part of the LEGUS international for Most Outstanding Business We deliver fantastic user experiences, network, we can ensure a seamless powerful marketing campaigns all with service even when your interests lie Royal Bank of Scotland a keen business eye. further afield. has paved the way in For more than 25 years, we have For more information on Blackadders, banking since it was established. From collectively been developing digital and visit: www.blackadders.co.uk the world’s first overdraft, and the first marketing solutions for our clients which house purchase loan by a UK bank, to are creative, engaging, technologically the first fully-fledged internet banking innovative, meaningful and ■ Circular Glasgow service, the bank has a history of making commercially sound. Between us we’ve Sponsor of The Glasgow Business life easier for its customers. Royal Bank completed websites, web applications, Award for Innovation in Business launched its first mobile bank in 1946 eCommerce, brand identities, advertising and now has 23 mobile branches, campaigns, packaging ranges, direct Circular Glasgow aims to serving the more remote communities mail promotion and much, much more create a resilient, enterprise in Scotland. The bank is committed to for small businesses to multi nationals focused ecosystem by serving communities and putting the to local government. We love our equipping Glasgow’s SMEs interests of customers first. It is with its work, and it shows. You get the time with the support, tools and knowledge customers every day for all the things of an experienced team dedicated to to future proof their business. that matter. producing the very best. A Glasgow Chamber of Commerce Royal Bank of Scotland has more Our approach starts by understanding led collaboration, supported by Zero than two million customers in Scotland your goals and we understand it can Waste Scotland, Glasgow City Council today, with over 120,000 business be a daunting prospect to begin or and Circle Economy, Circular Glasgow’s customers. They’ve been supporting change your digital journey but we’ll vision is to build a sustainable economy these businesses, helping families and make it seem like a walk in the park. and city with an enviable quality of life contributing to local communities for We are happy to talk you though any in alignment with the ambitions of the almost 300 years. And more than 12,000 projects you have in mind. Arrange a Glasgow Economic Strategy. Royal Bank of Scotland employees live meeting with us and we’ll help you Through tools, events and projects, and work in Scotland – it’s where they realise them. We’ll show you what we Circular Glasgow works with businesses call home. are capable of when we meet ... and this to look to future-proof their business To retain its close connections with time next year, we’ll be showing you off through innovation and collaboration, Scottish communities, the bank helps its as our latest work. resulting in significant financial savings, employees make a difference through For more information on Beam Digital competitive advantage and a reduced programmes such as MoneySense and Design, visit: www.beamdigital.co.uk dependency on scarce financial and the STV Children’s Appeal. As the resources. main partner of Scottish Edge, Royal For more information on Circular Bank has had a massive impact on the ■ Blackadders Glasgow, visit: www.circularglasgow.com Scottish business economy, providing Sponsor of The Glasgow Business £2.5 million towards Scottish EDGE Award for Family Business of the Year prize funding. With the bank’s support, ■ City of Glasgow College Scottish Edge has awarded £5.6 million Blackadders provides a Sponsor of The Glasgow Business to Scotland’s Entrepreneurial talent, comprehensive range Award for Young Business Person created 479 new jobs in Scotland and of legal services to individuals and of the Year generated £21.6m of additional turnover. businesses. We are a long established For more information on Royal Bank full service law practice with offices City of Glasgow College of Scotland, visit: www.rbs.co.uk/business across Scotland. Our ability to adapt is Scotland’s largest to our clients’ changing needs and to technical and professional skills college. anticipate how circumstances may We are in the top two in the UK ■ Beam Digital and Design change has helped us in our delivery for WorldSkills and overall number Sponsor of The Glasgow Business of quality legal services and has one in the Scottish sector for success Award for Best Performing Business contributed to our diverse, loyal and in student attainment in combined (1-10 employees) growing client base. Further and Higher Education. Our lawyers collaborate across Our twin site, high tech super Beam Digital and Design are a various disciplines to give our client campus, right in the heart of Glasgow’s no nonsense full service creative the all-round perspective and results Learning Quarter and on the banks digital and design agency in the they require. Our commitment to of the River Clyde, is built for 40,000 heart of Glasgow’s west end. training and development ensures students and offers industry standard, We’re passionate about helping that our experts have the professional state-of-the-art facilities. 26 www.glasgowchamberofcommerce.com THE GLASGOW BUSINESS AWA RDS

City of Glasgow College's innovative membership magazines, we have approaches to teaching and learning creativity on tap. enable personalised development So, whomever your audience across a range of over 2,000 courses and whatever your communication from Access Level to Masters. Our challenge, talk to us. We’ll look after specialist curriculum is continually your every need, from conception to updated to meet the needs of delivery. Letterbox, inbox or something employers and partner universities, out of the box – we create, design and ensuring that students reach their deliver your stories. full potential while studying with us. For more information on Connect, visit: For more information on www.connectcommunications.co.uk City of Glasgow College, visit: www.cityofglasgowcollege.ac.uk ■ Developing the Young Workforce Glasgow ■ Connect Sponsor of The Glasgow Sponsor of The Glasgow Business Business Award for Innovation Award for Excellence in Youth Employment in Communications Developing the Young Got a story to tell? Workforce Glasgow is We can help you find part of the Scottish Government’s your voice. strategy aimed at creating stronger Whether it’s a targeted message to industry links with education and your customers, content to engage your increasing youth employment. employees or something to reach the Our vision is to use employer wider world, we make it happen. leadership within the youth ■ Glasgow City Council We are Connect and we innovate employment and skills system, creating Sponsor of The Glasgow Business through communication. We craft opportunities for young people which, Award for Best Performing Business content that is engaging, inspiring and in turn, support industry and local (11-50 employees) entertaining. Pixels or paper, exhibition economic development. or electronic newsletter, we’re experts at We do this in a number of ways Glasgow City Council is telling stories that travel and resonate. including acting as a single point of Scotland's biggest local Connect is Scotland’s largest contact for employers looking to recruit authority, providing services to creative communications agency young people in city, by advising them its growing population of more and, for almost 20 years, we’ve been on the initiatives best suited to their than 606,000 with the ultimate creating, designing and delivering business. We also develop and support aim of ensuring the city is an attractive content and communication channels partnerships between businesses, place to live, work or study in, and visit. for heavyweight businesses and schools and colleges bringing industry Glasgow is Scotland's commercial organisations across the corporate closer to education. capital and is one of Europe's top and public sector at home and around We work closely with a range 20 financial centres. The retail sector the world. of partners including Scottish is very strong in Glasgow, with wide We produce quality communications Government, Glasgow City Council, recognition that the city is the top retail for a host of well-known clients, Skills Development Scotland and the centre in the UK outside of London’s engaging with a multitude of colleges in the region. West End. audiences. From digital and print For more information on Developing The Council and its arms-length platforms for a global oil and gas the Young Workforce Glasgow, visit: external organisations supply essential company to multi award-winning www.dywglasgow.com services such as nursery, primary and secondary schooling, social work, cleansing, planning, environmental health, business support, community safety, roads and parks maintenance and home care to the people of Glasgow. Other areas of activity that develop Glasgow's profile, economy and quality of life include the city’s outstanding art galleries and museums, leisure centres, apprenticeship programmes, regeneration projects and work to attract jobs and business to the city. The Council works with many different partner organisations including Glasgow Chamber of Commerce, Scottish Enterprise, Glasgow Life, Greater Glasgow and Clyde NHS, public sector www.glasgowchamberofcommerce.com 27

Glasgow, Inverness, Aberdeen and Edinburgh via British Airways and ■ Scottish Water Flybe, Heathrow is the gateway to Sponsor of The Glasgow Business global markets for Scottish exports Award for Sustainable Development – like fresh salmon, which is our top export by volume. An expanded Scottish Water provides Heathrow will double our cargo vital water and waste capacity and create additional water services, essential domestic and international routes, to daily life, to 2.49 million households helping businesses in Scotland reach and 152,000 business premises across new and emerging markets around Scotland, and is trusted to care for the the world. This is why our plans enjoy water on which Scotland depends. a broad range of political and business We are one of the UK’s top support across Scotland, including performing water companies, providing from the Scottish Government, our customers with high levels of Glasgow Chamber of Commerce and service. Glasgow Airport. We are continuing to build an Heathrow also currently spends over increasingly sustainable business, while £1.5bn annually with more than 1200 our average household charge remains suppliers from around the UK, and one of the lowest in Great Britain. The there will be more work on the horizon quality of drinking water at customers’ with expansion. We are committed to taps remains at an all-time high, and using our position as a national asset our investment is helping to support the for the benefit of SMEs; as such, we economy of Scotland, while protecting will be hosting Heathrow Business and enhancing the environment. organisations, educational institutions Summit Scotland in Edinburgh on 18 Looking ahead, we are focused on and the private and voluntary sectors to October. The one-day event will provide sustaining high performance so that we help make Glasgow the strong, forward- a unique opportunity for Scottish SMEs continue to provide our customers with thinking city that it is. to connect and trade face-to-face with a consistently high standard of service The successful hosting of the Glasgow Heathrow’s supply chain. and great value for money. 2014 Commonwealth Games and For more information on Heathrow, For more information on Scottish many other achievements led to the visit: www.heathrow.com Water, visit: www.scottishwater.co.uk local authority receiving the title of UK Council of the Year 2015. For more information on Glasgow City ■ Invest Glasgow ■ ScottishPower Council, visit: www.glasgow.gov.uk Sponsor of The Glasgow Business Sponsor of The Glasgow Business Award for Best Performing Business Award for Green Champion (51 employees or over) ■ Heathrow Airport ScottishPower has been Sponsor of The Glasgow Business Invest Glasgow, Glasgow at the heart of energy Award for Excellence in City Council’s inward generation and distribution in Glasgow Customer Service investment team, is dedicated to and beyond, for over 100 years. encouraging and assisting investment Providing energy services to around Heathrow is the UK’s and promoting the city as one of the 200,000 businesses throughout the hub airport, home to most business-friendly locations in the UK, ScottishPower recognises that as a more than 80 airlines, connecting to UK and Europe. supplier of one of the essential services, more than 190 destinations. Every year, This professional, collaborative it plays a key role in helping small Heathrow welcomes over 75 million approach addresses the needs of businesses grow and develop. passengers with a commitment to investors and businesses alike and With this in mind, ScottishPower has ‘making every journey better’. Following facilitates access to a wide range developed a range of services specifically an investment of more than £11 billion of partners across the city: Scottish designed to support the small business over the last 10 years, passengers have Enterprise, Scottish Development community. ScottishPower values its now voted Heathrow the ‘Best Airport International, Glasgow Chamber of business customers and aims to in Western Europe’ three years in a row, Commerce, property agents and other provide them with competitively priced, and ‘Best Airport for Shopping’ eight Council services such as Planning and tailored deals supplemented with years in a row. Business Services. the support of a dedicated UK based Our vision for an expanded Heathrow Glasgow is a place where your Business Energy Team. is to continue to transform the airport business can truly flourish. In 2016/17 From contracts of varying lengths, into one integrated airport campus Glasgow attracted over 2,700 new to online account management and offering travellers a quicker, smoother jobs across all of Glasgow’s key sectors a personalised welcome programme, experience. Our passengers will have comprising more than 50 new we keep the needs of our business one simple journey to any gate. They companies and 26 expansions. New customers at the heart of everything will also have more destinations to arrivals to Glasgow include Televerde, we do. choose from, more choice in who they Eliis Whittan and Encompass. For more information on fly with and lower fares as a result. For more information on Invest ScottishPower, visit: www.scottishpower. With existing connections to Glasgow, visit: www.investglasgow.com co.uk/smallbusiness 28 www.glasgowchamberofcommerce.com THE GLASGOW BUSINESS AWA RDS

with you to help you achieve what you For more information on the Evening ■ Simon Driscoll Consultancy want out of life for yourself, your family Times, visit: www.eveningtimes.co.uk Sponsor of The Glasgow Business Award and your business. for People Development For more information on WJM, visit: www.wjm.co.uk ■ Great Scot Photography Simon Driscoll (Stewart Cunningham) Consultancy is a Photography dedicated Salesforce. ■ Evening Times com partner assisting Salesforce.com Media Partner and Sponsor of The One shot. customers with their long-term strategy Evening Times Award for Glasgow's No luck. and CRM growth plans. Favourite Business Here are 250 words. You shouldn’t As a local business based in Glasgow, read them all, because most of them but working globally, Simon Driscoll Nobody Knows don’t really matter. The ones that do Consultancy has almost 10 years' Glasgow Better. are pictures. Or to be precise, the ones experience in the Salesforce.com For more than 140 years, the Evening that do are: ‘pictures’; ‘Stewart’ and market helping customers to maximise Times has been keeping Glasgow up- ‘Cunningham’. their return in investment. to-date with everything that happens To sell most things – services, goods, For more information on Simon across the city. Every month, through even people – pictures work better than Driscoll Consultancy, contact: our print and online editions, more than words. There’s an instant connection www.simondriscollconsultancy.co.uk 1.5 million people are kept informed from image to brain. On a website with all the latest in news, business, especially. See, want, click, buy. The sport and entertainment. visual is all. ■ Wright, Johnston The Evening Times has been media One shot. One sale. & Mackenzie LLP partner of The Glasgow Business Not all pictures sell and not all pictures Sponsor of The Glasgow Business Awards for over a decade, and since work, because they show the wrong Award for Entrepreneur of the Year our involvement we have supported a thing or the right thing badly. unique category in the competition – Stewart Cunningham takes good Law for your life, Law for the Evening Times Award for Glasgow's pictures. He has been a successful your business. Favourite Business. professional photographer in news Wright, Johnston Voted for by our readers, previous and commerce, working globally for & Mackenzie LLP is a full-service, winners include Auchentoshan, the 40 years. His pictures work. independent Scottish law firm, with a Pavilion, Slater Menswear, The Q Club, Maybe you’re a photographer. Maybe history stretching back over 160 years, Barrhead Travel, Glasgow Taxis, Glasgow you have several thousand pounds’ operating from offices in Glasgow, Credit Union, The Business Incentives worth of camera gear, a good eye, a love Edinburgh, Inverness and Dunblane. Group, The Pets’n’Vets Family and last for gadgets and even the praise of family WJM’s purpose and vision is simple: to year’s winner Mono – all firms close to and friends. help our clients achieve their goals and the heart of the public. But knowing what works, what sells objectives by operating successfully on The Evening Times is dedicated to and how to make the picture that their behalf. WJM’s staff are committed promoting the very best of Glasgow and, accomplishes that is a different matter. to looking after everything you need, in particular, in promoting, celebrating It’s like golf. Once a round, you’ll hit a whether for you, your business, your and supporting the businesses which shot every bit as good as anything Rory community or your family. Our key help make this city the economic heart McIlroy could do. You’ll get lucky. task is to get to know you and your of Scotland. One shot. That’s the joy of the game circumstances so that we can offer Once again, we are proud and for amateurs. Every so often, you’re as the most appropriate service for your privileged to be involved in The Glasgow good as a pro. But not 60 shots a round. personal or commercial needs. Business Awards and to help celebrate Not practising every day you’re not WJM’s lawyers strive to be the success and achievements of our playing. Not delivering day in day out. professional and commercially astute, top companies. Making it work. Stewart Cunningham. as well as easy to deal with. This makes WJM a place of practical advice for all our clients. WJM follows a policy of continual improvement and innovation throughout all legal services, to better serve our clients in Scotland and across the UK. We have a network of offices across Scotland, enabling you to benefit from our teams of experts regardless of where you, or they, are based. Whenever our input is needed, you can count on our knowledge and experience to help you achieve successful outcomes and set your mind at rest. WJM looks forward to welcoming you the next time you need legal expertise. Contact us to find out how we can work www.glasgowchamberofcommerce.com 29

60 shots a round. One shot. One sale. No luck. For more information on Great Scot Photography, visit: www.greatscotphotography.com

■ Hilton Glasgow Pre-Dinner Drinks Reception

Stay at the Hilton Glasgow and enjoy a wide variety of services and facilities designed to make your stay perfect. Spend a relaxing afternoon in the luxurious spa or company based in East Kilbride – but accurate configuration of customer kits explore the bustling city centre right we don't stop there. With our extensive every time. on your doorstep. market experience, we have evolved Quality is at the heart of our Meetings and Events to offer comprehensive supply chain business, holding ISO 9001 registration Host meetings and events for up to solutions that reach far and beyond the since 1992 and in 2003 achieved 1000 guests at Hilton Glasgow, and traditional printing process. Designed Pharmaceutical Accreditation enjoy the prestige of one of Glasgow’s to add value and seamless integration, PS9000. ISO 14001, OHSAS 18001, finest venues. Perfect for weddings, our service covers pre-press, print, FSC and PEFC certification complete charity events, award ceremonies, packaging, fulfilment and distribution our line-up of accreditations. conferences and exhibitions, Hilton from our new premises in East Kilbride. For more information on MBM Print Glasgow offers a range of venues, Our Studio is equipped with the and Supply Chain Solutions, visit: from the extravagant Grand Ballroom latest technology and industry standard www.mbmprint.co.uk to intimate meeting rooms with hardware and software, taking customer panoramic views of Glasgow’s product to the printing presses quickly ■ VisionEvents West End. and more accurately than ever before. AV Dining and drinks Proud to be a leading provider of Discover Hilton Glasgow’s three lithographic print, we produce an VisionEvents is an inspired dining venues, each offering extensive portfolio of formats to high industry-leading iconic dishes prepared with a modern profile blue-chip clients. Utilising both production company creating twist. Savour hearty, honest food at sheet-fed and web-fed B1 litho presses, world-class events across the UK and Morblas Seafood and Grill. Shake we achieve a versatile and efficient Europe from our office and warehouse things up at Connich Bar, with its service, printing from single colour in Glasgow, HQ in Edinburgh and famous list of classic and quirky up to eight colours in one pass. A full further warehouse in London. We cocktails, or invite friends to afternoon complement of binding and finishing have a 30+ year history of producing tea at Tì Tea Lounge. options is also available, all in-house. We outstanding events – it's our passion. Rooms and suites also have a Digital Department, offering As with our client list, our events Stay at Hilton Glasgow – home to print in mono and full colour including and projects vary enormously; ranging 319 stylish guest rooms and suites, personalisation to your specific needs from small product launches and many with breathtaking views of the utilising our variable data technology. intimate parties through to full-scale iconic Glasgow cityscape. Choose Fast, Flexible and Efficient – the right international conferences, glittering luxury accommodation that works for solution to short run and targeted awards ceremonies and complex you, from stylish deluxe and family- requirements. roadshows. Unlike other companies in friendly rooms, to executive rooms Our intelligent ERP system allows our industry, VisionEvents offers the with full access to the executive printed and purchased components 'full package' including cutting edge lounge or upgrade to one of two to be gathered, packed and validated AV equipment and event technology, well-appointed suites. in-line via a check weigh and full creative production and event Health, fitness and spa barcode verification system to ensure planning, completely in-house. Our Enjoy a unique spa experience and departments include: pamper session in The Ocean Rooms ■ VisionProjects: event planning and Spa and Hair Spa. Work out in the gym, project solutions relax in the steam room or sauna, or ■ VisionCreative: graphics and video cool off in our 15-metre pool. production For more information on Hilton ■ VisionTechnology: daily equipment Glasgow, visit: www.hiltonglasgow.co.uk hire and logistics. Our unique approach means you ■ MBM Print & Supply Chain Solutions have one team from start to finish Tickets and Programmes for excellent project control to give your event the creative edge. MBM Print and Supply For more information on Chain Solutions is a long VisionEvents, visit: established printing www.visionevents.co.uk 30 www.glasgowchamberofcommerce.com

PARTNER NEWS

for the future in a use appropriate to the location. Another boost for The plans to provide flagship units forms part of Sovereign Centros’ business plan for St. Enoch, and follows on from the recent signing of VUE cinema shopping resurgence to anchor the new East End leisure development, as well as the recent Three flagship retail units for St. Enoch Centre to investment to refurbish the centre’s food court. strengthen city’s position as a retail destination Advanced discussions have already progressed to bring new and exciting A planning application has been Glasgow City Centre. The units will range retailers to Glasgow City Centre, helping submitted by Sovereign Centros, from 5,000 to 21,000 sq ft. to continue the resurgence of Argyle acting as asset managers on behalf of Plans propose the part demolition Street, boost footfall in the City and owners Blackstone Real Estate Partners, of 135-153 Argyle Street and to replace reinforce St. Enoch’s position as the to develop three new, reconfigured them with a new high quality flagship prime shopping and leisure destination flagship retail units at the prime junction retail development. The development in the UK’s second biggest retail between Argyle Street and Buchanan proposes a sensitive restoration of the destination outside the West End Street and connecting to the internal historic façade of the former St Enoch of London. mall of St. Enoch Shopping Centre in Picture House and secures its retention

Three new, reconfigured flagship retail units have been proposed at the junction of Argyle Street and Buchanan Street

GLOBAL RANKINGS RISE FOR THE UNIVERSITY OF GLASGOW

The University of Glasgow has risen eight places in the global ranking of world universities. The Gilmorehill institution is now placed 80th in the world. Professor Sir Anton Muscatelli, the Principal and Vice Chancellor of the University of Glasgow, said: “I am absolutely delighted that the University of Glasgow has risen eight places in the global world rankings to 80th position. This news underlines the strength and quality of teaching at the University of Glasgow, as well as recognising the tremendous student experience that we offer. The rankings rise comes as we embark on a £1 billion redevelopment and expansion of our main campus. The new facilities will be truly world leading and further Aerial view of the University of Glasgow confirm Glasgow as a global centre for learning, teaching and research.” www.glasgowchamberofcommerce.com 31

PARTNER NEWS ScottishPower’s new HQ to be hub for £8bn investment ScottishPower’s new Glasgow HQ is to act as a hub for a team of experts tasked with future-proofing the UK’s electricity system, the firm has pledged. The firm’s newly completed St Vincent Street headquarters – the largest single-use building to be constructed in Glasgow for 25 years – has brought together 1650 employees previously spread across a number of separate The Atrium of ScottishPower’s new HQ sites in Scotland, enabling better Dr Mairi Davies, Climate Change Manager for Historic Environment Scotland and David collaboration on future technologies. Barnes, Litter and Flytipping Programme The 12-storey 220,000 square foot roof with a shared purpose to harness Manager, Zero Waste Scotland, at the Engine Shed, Scotland’s newly-opened dedicated (20,500 square metres) office was low carbon power and deliver digital building conservation centre, based in Stirling officially opened by First Minister transformation. Nicola Sturgeon this summer. “Along with our skilled workforce, Ignacio Galan, Chairman of our new HQ will also be an exciting ScottishPower, said: “For the first time, hub delivering our planned £8 billion Zero Waste we have our expert teams under one investment in new projects across the UK and beyond. Together we Scotland launches will provide the systems that power the future. new approach “Glasgow has been our home for more than 60 years and we are very to prevent litter pleased to be committing our long- Zero Waste Scotland has launched term future to the city. It has a proud a nationwide initiative calling on engineering heritage and just as businesses, local authorities and other the city was pivotal to the industrial organisations to help cut the cost of revolution, we hope that we can litter clean-up and join forces to prevent help it to play an important role in it from happening in their communities. the digital revolution.” The call was launched recently at the Engine Shed, Scotland’s dedicated building conservation centre and an important visitor attraction, newly- opened by the River Forth in Stirling, where regular litter picks take place. Historic Environment Scotland, which manages the Engine Shed, is supporting the initiative. Organisations across the public, private and third sector in Scotland are being invited to lead their communities in the fight against litter and flytipping by developing Litter Prevention Action Plans. It’s part of nationwide efforts to change behaviour and attitudes toward dropping litter. Participants in the initiative will receive support from Zero Waste Scotland to identify the litter prevention actions that make up their action plans. Action could be as simple as putting posters up in windows to discourage customers from littering, storing waste correctly, including litter prevention messages in

ScottishPower’s new staff inductions and making sure that St Vincent Street HQ any external areas of an organisation’s premises are cleared of litter. 32 www.glasgowchamberofcommerce.com

Diligent approach is vital for confidence in company transactions

ast year, almost 10 years after the the world one of the greatest financial due diligence is something you cannot 2007 financial crisis, investment headaches since the great crash of 1929. consider doing without. Due diligence banking giant Goldman Sachs Due diligence is not just about is usually conducted by a prospective agreed to pay $5.1 billion to settle compliance, as it is an integral part buyer to appraise the business of its La lawsuit relating to its handling of its of business practice to identify issues assets and liabilities and evaluate its mortgage-backed securities to investors and tackle them early on. This practice commercial potential, but it’s a useful – and also agreed to say the bank had is crucial in buying an enterprise exercise for a seller also to understand failed to do its due diligence. or planning a merger, giving vital what would make their business more If it, and other financial organisations, information to establish the right value attractive to a buyer. had done their proper due diligence and negotiate the best terms for the Since the large majority of businesses and checked the unusually high business transaction. do not have the specialist skills and percentage of loans with credit and Whether you are considering buying experience required to conduct due compliance defects, it would have saved or selling an enterprise, undertaking diligence internally, it’s essential to seek www.glasgowchamberofcommerce.com 33

professional advice. This advice is usually sought after the initial offer is made and a period of time agreed to examine the business’s books. The due diligence work usually begins after a Heads of Agreement has been agreed between the seller and the buyer to set out the main points of the deal, but which are subject to contract. This is an important step and needs carefully thought through, as it will help provide a useful road map for both parties and reduce the potential for disagreements later on in the process. In addition to laying out all the areas that need to be covered in the negotiations it’s also important to cover any confidentiality agreements covering information gained by the buyer from the due diligence report. Due diligence is wider than just looking at the trading results of an enterprise, verifying the financial Whether you are considering information provided and assessing the underlying performance on the buying or selling an business. It also looks at other areas such as legal obligations, intellectual enterprise, undertaking due property, taxation, pensions and even IT systems. diligence is something you cannot Legal due diligence is an important aspect in media and tech companies where intellectual property rights are consider doing without” crucial to future success. There are other legal areas to be investigated in acquisitions such as the legal structure buying and selling a business is arriving multiples, and net asset valuations. of the organisation, the legal standing at a valuation – many will say it is an art But beyond these financial ratios with its property, loans, customer/ rather than a science. Some advisors will are also a number of intangible factors supplier and employment contracts, say there is no such thing as a correct to consider that can reflect positively and any impending legal disputes. valuation; only the highest amount a or negatively on the valuation. In the That’s why a multi-disciplined buyer is prepared to pay for a business positive corner is historic strong trading professional services team is essential at a moment in time. performance and potential for future to provide support in preparing Nevertheless, there are a number profit growth, as well as the company’s a company for sale or helping a of hard numbers that will be leading position in the market and prospective buyer ascertain the considered when arriving at a reputation. The negative side is that suitability of a potential company and valuation, which are based on profits profit growth may have come at the help with negotiations. and assets: return on investment, expense of asset sales rather than One of the biggest imponderables in discounted cash flow analysis, earning trading, and the company’s reliance on only a few major customers would cause buyers concern about risk exposure. One reason that many acquisitions do not turn out to be as successful as they could be is that the buyer did not fully assess the market they were entering. Some buyers may be willing to take a seller’s anecdotal evidence about the strength of their position in their market and positive prospects for the future, but these can be verified by commercial due diligence. Commercial due diligence involves the professional services team digging deeper into the market conditions, assessing the competition in a particular sector and talking to existing customers to assess whether the seller’s business plan matches the market reality. Then there are a lot of other factors to consider, particularly potential costs in a merger situation that might require salary parity, pension obligations, selling 34 www.glasgowchamberofcommerce.com

Seller beware – make sure your business is a comfortable fit

Buying or selling a business, whether as an asset transaction or a purchase or sale of well identify problems a company is not like which could cause the buying a physical item, buyer to reduce the price such as a pair of shoes, offered or abandon the where, if you like the look purchase altogether. The of them and they feel due diligence is also liable comfortable when you try to take longer if the seller them on, that is probably has not assembled all the enough to encourage you information the buyer will to buy. ask for. The prepared seller, Businesses are more however, can avoid these than the physical assets delays and difficulties by the business owns. working with the lawyer Businesses have a history and accountant who of legal transactions will handle the sale of assets, redundancies or Then it’s down to the creating rights and to ensure all the relocation costs. contract negotiations, obligations, benefits information which The completed due agreeing funding options and liabilities will be requested is diligence will give the and striking a deal. that can only be gathered together buyer a picture of how the The investment in due assessed by careful and critically enterprise is operating at a diligence should not only and detailed due assessed in particular period in time and give the buyer a greater diligence. If a advance give an indication of how it understanding of the seller is not fully of the sale should perform in the future. business they are acquiring prepared, the process Jack Gardiner is a Partner in It will also highlight any issue but also confidence that buyer’s due Turcan Connell’s Business getting or problems that might they have made a good diligence may Law Team under way. require warranties. investment for the future.

36 www.glasgowchamberofcommerce.com

Parties all wrapped up

Goodwill can be in short supply when you have to organise the annual office bash, so why not let a professional event planner, or one of Glasgow’s top entertainment venues design you the perfect package

hristmas is coming – shows. It’s a direct investment in people Diment adds: “With access to a oh yes, it is – and it’s – usually a company’s most important range of venues and a wealth of creative a traditional time for asset – and so leads to rewards in ideas up our sleeves, we have the businesses to recognise productivity, commitment, enthusiasm resources to ensure a professional and the hard work and and social interaction. And another plus seamless event planning process from commitment shown by is that it often attracts tax relief. start to finish.” Ctheir staff during the year. Even in these To take away the strain and ensure a Eventbrite claims to be the days of austerity, that often means professional outcome, larger enterprises world’s largest self-service ticketing throwing a lavish – or at least generous – may employ event management or platform and many businesses will corporate party or event. booking companies. Leaders in this area already be aware of it via training The festive ‘work do’ is usually include UK-wide specialists such as and conference events. According to intended as a genuine gesture of Chillisauce or Eventbrite. Sebastian Boppert, Head of European thanks and goodwill. However, these James Diment, Head of Corporate Communications, it offers company gatherings do cost money – sometimes Events at Chillisauce, says: “A Christmas organisers a pain free – and potentially a lot of it – and so they can’t be entirely party is a great way to thank everybody cost free – way to manage Christmas altruistic. There does often need to for their hard work and kick start the event registrations. be some sort of positive return on New Year. Whether you’re looking “Within minutes, they can set up investment if the Finance Director is for a shared party, bespoke event a good looking event page with a going to keep his Santa hat on or a Christmas-themed activity day, customised URL, where employees can his head. our corporate managers have the register for the party. That way, they'll Fortunately, the annual bash does knowledge and experience to take always stay on top of how many people bring business benefits, as research the stress out of your event planning. will attend and who is coming.” www.glasgowchamberofcommerce.com 37

Using Eventbrite's free ordered refreshment service app for organisers, planners which will be ideal for larger can scan tickets at the door companies. or tick off people as they “There’s also the legendary arrive on the integrated Irn-Bru Carnival – Europe’s guest list, so they know at largest indoor festive funfair, any given time who has which would be a great already arrived and who is twist on a traditional work still to come. night out. We also have a “The service is entirely host of other events coming free as long as tickets aren't up in The SSE Hydro during charged for. For paid tickets, December, including Steps, a small service fee applies,” Andre Rieu, Harry Potter Boppert adds. and the Chamber of Secrets Operating directly with and Pete Tong Presents some of Glasgow’s major Ibiza Classics. event and entertainment “So there’s something venues appeals to many to suit all tastes. We have businesses. They may onsite catering options too already know them or have in our Clydebuilt Restaurant done business with them in and Bar, so Christmas lunch the past. or dinners are also bookable The Glasgow Science Christmas and that’s where starring Gary Tank in advance.” Centre is one popular party the option of the Scottish Commander and the Dolls. Some Glasgow bars, option. Full event packages Event Campus (SEC) comes “The show is a modern restaurants and hotels are available, with open in. Kirstan McAlonan, the twist on the traditional panto have a very specific festive top transport to and from venue’s Head of Public and appeals to adults as well offering. For example, John Glasgow city centre and Relations, says: “The festive as children – particularly the Quigley, Chef/Patron at the complimentary after-party period is always a busy time. special effects, including award-winning restaurant access to other venues – Arta “One of the key events on 3D, which adds a different Red Onion, in West or Corinthian – to continue the calendar is Glasgow’s dimension. We have got Campbell Street, says: “Our the festivities. biggest panto, which returns group booking deals, free unique selling proposition Big events with big to The SEC Armadillo from coach parking and other is that we offer full vegan audiences can create a great 16 December. For 2017 it’s perks such as discounted and gluten-free variations sense of togetherness at Jack and the Beanstalk, coach hire as well as a pre- of our Christmas menu. This 38 www.glasgowchamberofcommerce.com

With such a huge choice on offer, the world – or at least Glasgow – is your oyster. And there’s absolutely no reason for your much-anticipated festive bash to turn into a turkey...” appeals to large groups with different cocktail list with classics sitting dietary requirements and also makes alongside some concoctions with in- largest pieces of public art, guests can for totally inclusive dining.” house signature twists. enjoy the food and service that has Other options cover a wide range of A different kind of option comes from put us on the map as one of Glasgow’s cuisines. Alla Turca on Pitt Street is an Oran Mor, a vast former church turned leading venues. authentic Turkish restaurant, grill and multi-storey entertainment venue in the “It is an atmospheric room, enhanced meze bar with private dining rooms city’s West End. Its offering can include by pagan stained glass windows, and, and background live music. a visit to its own in-house panto, which as well as retaining many of the original The Anchor Line, sited just off this year is the intriguing-sounding features of the church, it offers a truly George Square in the former first- Cinderella 2: I married a Numpty. contemporary setting in which to hold class booking office of the famous Events Manager Lyn Cameron special events.” Glasgow shipping line, is now a very says: “We can arrange panto trips for With such a huge choice on offer, atmospheric listed building, which clients with groups of two to 200, the world – or at least Glasgow – is your has been refurbished at a cost of more and Christmas party nights for up to oyster. And there’s absolutely no reason than £1 million. It can cater for groups 250 guests.” for your much-anticipated festive bash of up to 40. “It is a particularly interesting venue,” to turn into a turkey... Anchor Line’s emphasis is on she adds: “The Auditorium here is Scottish produce, including fresh a breath-taking architectural space. oysters, lobster and scallops, Scotch “Beneath the celestial ceiling mural beef and ribs. There is also an extensive by Alasdair Gray, one of Scotland’s www.glasgowchamberofcommerce.com 39

Wellington School encourages and supports every child in their care

From their very first S6, pupils are guided day, Wellington pupils towards adulthood in the immediately become nurturing and inspiring part of a family dating environment that is such back to 1836. an important facet of the Much has changed Wellington experience. since then but Find out how Ayrshire’s emphasis is placed only independent school on the individual and encourages and supports the Wellington every child to reach their community continues full potential. to grow and strengthen Visit us in Ayr by both in terms of arranging a tour or pupil experience and Taster Day through academic excellence. Mrs Dunlop, Admissions Pupils from age three Registrar: admissions@ to 18 are welcomed wellingtonschool.org at any stage in their or 01292 269321. educational journey. For more Whether they start information visit www. in their infancy or in wellingtonschool.org 40 www.glasgowchamberofcommerce.com A very individual education

f you value choice, diversity and within individuals. John contends Scottish Government. “However, our excellence in education then your that’s one of the reasons independent schools are autonomous and run by thinking is perfectly in tune with schools maintain a high ratio of teachers independent governing boards. That Scotland’s independent schools. to pupils. The supply of well qualified autonomy makes the schools different IAccording to John Edward, Director professionals allows independent and it is very fiercely protected.” of the Scottish Council of Independent schools to offer a wider choice of In general, pupil numbers at Schools, these three words summarise subjects, with pupils able to study independent schools have remained the principles that underpin the sector. topics such as classics, business studies, static over the past 20 years. During “We are proud that we are able to offer economics, and design technology to that time there has been a more than parents and pupils the chance to choose Advanced Higher level. threefold increase in means-tested any type of school – single sex or co-ed, “Ultimately, what attracts parents is the support, including traditional bursaries large or small, urban or countryside, day focus on the individual and each school’s and scholarships, as well as discounts for or boarding. There is substantial learning distinctive ethos, which may be based on siblings and staff members. The result is support provision in the mainstream religion, may come from the founder’s a greater mix, with pupils coming from a sector, and we have additional support beliefs, or a specific attitude to life. very wide variety of backgrounds. needs schools.” “We believe that by choosing to go to Despite its strength and resilience, the There are options when it comes the school, you are signing a contract sector has its challenges. John explained: to curriculum and qualifications, too. as a family. The tripartite agreement “Like everyone else we are not immune Some schools follow the Curriculum between school, young person and to high-level political issues. For example, for Excellence; others have a different parents underpins what they can expect an issue like Brexit is pertinent because approach. Most offer SQA exams, some of each other as the child goes through we have at least 1500 international offer the International Baccalaureate, every phase of nursery, primary and others GCSE and A-levels, and many secondary education. offer a combination of all of three. “Independent schools build a “Most important,” added John, “in our great sense of loyalty – people feel schools there is a very clear focus on the very attached to their school, which, individual, their strengths and potential in almost all cases, will have an weaknesses. Pupils are exposed to alumni association.” every possible academic, artistic and vocational opportunity. Autonomy “Similarly, almost all pupils do He is quick to clear up some of the a minimum of five hours physical misunderstandings about the sector. education a week. They have the “People sometimes describe it as chance to do individual sports and are ‘private’, implying it is isolated and encouraged to engage in team sports, standalone. That’s not the case. We have as well as taking part in outward bound the same exams and same inspectorate activity, other outdoor learning, the as other schools, our schools have an Duke of Edinburgh’s Award, drama, input into curriculum development music, debating and so on.” and assessments, as well as exam When it comes to excellence the aim marking, and we sit on advisory is to explore possibilities and realise the boards and panels for the General John Edward, Director, Scottish Council potential for outstanding performance Teaching Council Scotland, SQA and of Independent Schools www.glasgowchamberofcommerce.com 41 A very individual education

boarders at our schools and many of our groups within their local community. teachers come from different parts of Pupils There are other initiatives, such as the world. the project in which the five largest “Affordability is a perennial issue. The are independent schools in Glasgow pay cost of the teacher pension scheme toward a rugby coach who doesn’t teach continues to increase and in our case the exposed in any of their schools but does his work employer and employee contributions in local state schools.” must all come from school fees. That is to every possible The process of continuous evolution, also the case for business rates, of which which is part and parcel of the we pay 20 pence in the pound.” academic, artistic independent schools approach, will This raises the spectre of the recently help make sure they carry on offering an issued Barclay Review of Business and vocational outstanding educational experience to Rates in Scotland, which has singled our young people. out independent schools – and some opportunity” John concluded: “As long as there other bodies – as a means of raising is a commitment to choice, diversity extra revenue. and excellence in our society, people “This is a mystery because only 10 International reputation will always look for something different years ago our schools were given a He also highlighted the value of the and distinctive – that’s exactly what particular charitable test by the Scottish Scottish and British education brand, independent schools offer.” Government and have spent the time which has international appeal. Schools since then passing it. Now, we are told such as Hutchesons’ Grammar or the that’s still not good enough.” High School of Glasgow have a global The Glasgow schools An economic survey carried out reputation because of the achievements on behalf of SCIS showed that the made across the world by former pupils. Members of the Scottish Council gross value added by the sector At home, schools stay close to the of Independent Schools based in was approximately £0.5 billion and local economy by maintaining myriad Glasgow are: benefits to the Exchequer equalled links with local business. “Most have approximately £246 million. That is on tailor-made arrangements that are Al-Qalam Primary School top of boarding for international pupils mutually beneficial to the school and Craigholme School which produces an estimated £30m in business in question. However, the vast The Glasgow Academy export earnings. majority of school boards will include The High School of Glasgow “It seems short sighted and illogical community representatives who have Hutchesons’ Grammar School to put any part of that at risk,” said John. commercial expertise. Kelvinside Academy “Whatever happens, we will continue “Community links are taken very Newlands Junior College to make our case to the Government in seriously. For example, schools make St Aloysius College public and in private.” their facilities available to individuals and

44 www.glasgowchamberofcommerce.com

NEW MEMBERS

Action For Children music and late night venue a range of commercial and marketing.com Fundraising Department in the heart of Glasgow’s industrial de-icers for high Successful and experienced City Park, 368 Alexandra Merchant City. volume users such as airports, senior marketing consultant Parade, Glasgow G31 3AU No of Employees: 51-250 rail operators, facility managers, supporting clients in T: 0141 550 9022 Luigi Aseni car parks and local authorities. delivering long-term E: julie.lunt@ Director No of Employees: 1-10 audiences and revenue. actionforchildren.org.uk Contact: John Catterson No of Employees: 1-10 W: www.actionforchildren. Building Futures Director Contact: Lorraine Fraser org.uk Suite 10, Garscadden House Owner From before they are born until Glasgow G15 8TG Ewing Somerville they are in their twenties, we T: 0141 413 5313 Partnership Ltd MacNeil Shellfish Ltd help disadvantaged children in E: hello@building- 40 Speirs Wharf 8 Baird Avenue the UK by doing what’s right, futures.org.uk Glasgow G4 9TH Strutherhill Industrial Estate doing what’s needed and W: www.building- T: 0141 353 3531 Larkhall ML9 2PJ doing what works for children. futures.org.uk E: bfarrell@ T: 01698 885577 No of Employees: 11-50 Property renovation company ewing-somerville.com E: amber@ Contact: Julie Lunt operating as a social enterprise, W: www.ewing macneilshellfish.com Senior Fundraiser meaning that any money somerville.com Specialist exporter of live made is reinvested back Chartered quantity surveyors shellfish. Advice & Wealth into the business and local and construction cost No of Employees: 11-50 Management Solutions LLP communities. consultants. Contact: Amber Knight 272 Bath Street No of Employees: 1-10 No of Employees: 1-10 Company Director Glasgow G2 4JR Contact: Shalinay Raghavan Contact: Barry Farrell T: 0141 354 1535 Director Director Mattioli Woods Plc E: [email protected] 4th Floor, 120 West Regent W: www.awms.co.uk Business Fives Ltd FUEL - High Performance IT Street, Glasgow G2 2QD Independent financial advisors 52 Carrick Knowe Terrace 25 Carn Road T: 0141 375 7120 for financial planning. Edinburgh EH12 7ES Craigavon BT63 5WG E: daniel.hough@ No of Employees: 1-10 T: 07792 199803 T: 0283 839 3839 mattioliwoods.com Contact: Brian Collins E: [email protected] E: clelland.anderson@ W: www.mattioliwoods.com Financial Advisor W: www.businessfives.co.uk itfuel.com Wealth management and Corporate sports events W: www.itfuel.com employee pensions. API Software Ltd/AutoRek through business fives, Provision of high performance No of Employees: 1-10 193 Bath Street Scotland's national business IT to a growing customer Contact: Daniel Hough Glasgow G2 4HU five-a-side tournament and base across UK/Eire; IT Wealth Management T: 0141 229 5300 business fours, Scotland’s infrastructure, Security, Consultant E: [email protected] national business golf SAP B1 and Sage 200/50. W: www.autorek.com tournament. No of Employees: 1-10 McDermid Energy Leading edge, established No of Employees: 1-10 Contact: Clelland Anderson Solutions Ltd IT company providing Contact: John McClarey ERP Consultant 10 Albion Way financial data management Managing Director Kelvin Industrial Estate expertise for large blue chip Lacrosse Language East Kilbride G75 0YN financial institutions. Clockwise Offices Ltd Consultancy T: 01355 200343 No of Employees: 51-250 77 Renfrew Street 137 London Road E: gbradford@ Contact: Fiona Millar Glasgow G2 2BZ Glasgow G1 5BS mcdermidenergy.com Head of Finance and T: 07402 294631 T: 07783 051723 W: www.mcdermid Business Support E: lesley.jeffrey@ E: [email protected] energy.com workclockwise.co.uk W: www.lacrosse- Renewable energy and BikeUp W: www.workclockwise.co.uk translations.com/en energy efficiency solutions 15 St Leonard Street Serviced office company Established language for businesses of all sizes. Lanark ML11 7AB committed to providing a service provider delivering No of Employees: 1-10 T: 0141 370 2684 business community unparalleled service and Contact: Gordon Bradford E: [email protected] whilst offering flexible quality solutions to more Managing Director W: www.bikeup.co.uk workspace to suit the than 300 satisfied clients Collection/delivery bike needs of SME businesses. around the world. Nagor Ltd servicing and repairs. No of Employees: 1-10 No of Employees: 1-10 129 Deerdykes View No of Employees: 1-10 Contact: Lesley Anne Jeffrey Contact: Jakub Hiterski Westfield Industrial Estate Contact: Simon Bone Building Manager Business Development Cumbernauld Owner Executive Glasgow G68 9HN Envira Products Limited T: 01236 780780 Boteco Group 2/1, Breckenridge House Lorraine Fraser Marketing E: bryanleckie@ 62 Trongate 274 Sauchiehall Street Beech Row, Argyll Road gcaesthetics.com Glasgow G1 5EP Glasgow G2 3EH Kilcreggan G84 0HU W: www.nagor.com T: 0141 548 1330 T: 0141 648 9133 T: 07789 942279 Sale of prosthetic implants. E: [email protected] E: [email protected] E: lorraine@lorrainefraser No of Employees: 1-10 W: www.botecodobrasil.com W: www.enviraproducts.com marketing.com Contact: Bryan Leckie Brazilian bar, restaurant, live Manufacture and supply of W: www.lorrainefraser Financial controller www.glasgowchamberofcommerce.com 45

CONTACTS

CHIEF EXECUTIVE INDUSTRY AND EDUCATION FINANCE ASSISTANT Stuart Patrick – 0141 204 8317 PARTNERSHIP MANAGER Liz Mason – 0141 204 8329 stuart.patrick@ DEVELOPING THE YOUNG WORKFORCE liz.mason@ glasgowchamberofcommerce.com Shona MacPherson – 0141 204 8364 glasgowchamberofcommerce.com DEPUTY CHIEF EXECUTIVE shona.macpherson@ SENIOR CERTIFICATION EXECUTIVE Richard Muir – 0141 204 8326 glasgowchamberofcommerce.com Katie Anderson – 0141 204 8381 richard.muir@ katie.anderson@ glasgowchamberofcommerce.com DIGITAL COMMUNICATIONS EXECUTIVE DEVELOPING THE YOUNG WORKFORCE glasgowchamberofcommerce.com SENIOR DIRECTOR Jennifer Hood – 0141 204 8333 Alison McRae – 0141 204 8339 CERTIFICATION EXECUTIVE alison.mcrae@ jennifer.hood@ Yasmin Akram – 0141 204 8330 glasgowchamberofcommerce.com glasgowchamberofcommerce.com yasmin.akram@ glasgowchamberofcommerce.com BUSINESS SERVICE MANAGER ADMINISTRATION ASSISTANT Cathie McKay – 0141 204 8317 DEVELOPING THE YOUNG WORKFORCE CERTIFICATION EXECUTIVE cathie.mckay@ Nicola McGowan – 0141 204 8363 Lorraine Galbraith – 0141 204 8365 glasgowchamberofcommerce.com nicola.mcgowan@ lorraine.galbraith@ COMMERCIAL DIRECTOR glasgowchamberofcommerce.com glasgowchamberofcommerce.com Susan McKay – 0141 204 8347 SENIOR PROJECTS MANAGER CERTIFICATION EXECUTIVE susan.mckay@ Rebecca Ricketts – 0141 204 8358 Michael Fernie – 0141 204 8378 glasgowchamberofcommerce.com rebecca.ricketts@ michael.fernie@ HEAD OF INTERNATIONAL glasgowchamberofcommerce.com glasgowchamberofcommerce.com TRADE DEVELOPMENT Elaine Rodger – 0141 204 8332 CIRCULAR GLASGOW RECEPTIONISTS Dawn Chalmers (Mon-Wed) and elaine.rodger@ PROJECT MANAGER glasgowchamberofcommerce.com Cheryl McCulloch – 0141 204 8339 Sandra Barrie (Thu-Fri) – 0141 204 2121 dawn.chalmers@ FINANCE MANAGER cheryl.mcculloch@ Audrey Hamilton – 0141 204 8334 glasgowchamberofcommerce.com glasgowchamberofcommerce.com audrey.hamilton@ sandra.barrie@ EVENTS AND DIGITAL glasgowchamberofcommerce.com glasgowchamberofcommerce.com CONTENT EXECUTIVE HEAD OF COMMUNICATIONS Ross Flockhart – 0141 204 8319 reception@ Anne Marie Hughes – 0141 204 8325 ross.flockhart@ glasgowchamberofcommerce.com annemarie.hughes@ glasgowchamberofcommerce.com glasgowchamberofcommerce.com 30 George Square, Glasgow G2 1EQ Tel: 0141 204 2121 HEAD OF EVENTS MEMBERSHIP EXECUTIVE Alan Busby – 0141 204 8323 Diana Peralta – 0141 204 8331 [email protected] alan.busby@ diana.peralta@ www.glasgowchamberofcommerce.com glasgowchamberofcommerce.com glasgowchamberofcommerce.com www.dywglasgow.com HEAD OF INTERNATIONAL EVENTS AND TRAINING CO-ORDINATOR PRODUCTION CERTIFICATION Danielle Grant – 0141 204 8349 Connect Communications – 0141 561 0300 Catherine Bryson – 0141 204 8390 danielle.grant@ [email protected] cathy.bryson@ glasgowchamberofcommerce.com glasgowchamberofcommerce.com WRITER EVENTS AND TRAINING CO-ORDINATOR Kenny Kemp – 0774 708 7957 PROGRAMME DIRECTOR [email protected] DEVELOPING THE YOUNG WORKFORCE (Maternity Cover) Leona Seaton – 0141 204 8338 Sarah Heaney – 0141 204 8349 ADVERTISING leona.seaton@ sarah.heaney@ Contact Publicity – 0141 204 2042 glasgowchamberofcommerce.com glasgowchamberofcommerce.com [email protected]

Glasgow Chamber of Commerce would like to acknowledge our Strategic Partners, Platinum Partners and Partners. Bespoke partnerships are tailored to each company’s needs. For more information, please contact membership on T: 0141 204 8347 or E: [email protected]

STRATEGIC PARTNERS PLATINUM PARTNERS

PARTNERS 46 www.glasgowchamberofcommerce.com

APPOINTMENTS PEOPLE ON THE MOVE IN THE BUSINESS COMMUNITY

Promotions at DM Hall strengthen Law At Work announces promotions its Scotland-wide offering to clients Following across Two new of DM Hall’s a strong the firm’s directors business. start to the Edinburgh have been David Burrup, financial year, and Glasgow appointed by from the firm’s employment offices. DM Hall, one East Building law, HR and Senior of Scotland’s Consultancy health & employment leading practice and safety market solicitor Kevin Jackson independent & Robert Eunson Ian Johnston disrupters, Daniel Gorry firms of at the firm’s Law At Work Margaret Anne Clark has been chartered Paisley has made promoted surveyors. A further Residential office, have a wave of to deputy appointment to Director been promoted to promotions across head of legal services in Falkirk was also made Associate. the business. and the company’s in October 2017. Eric Curran, managing Former deputy director client management Kevin Jackson and partner said: “These are of legal services, Margaret division will now be Robert Eunson, both well-merited promotions Anne Clark becomes led by Steven Smith. of whom work in the which reflect our head of the employment Paman Singh and Aberdeen Commercial commitment to the future.” law department Kirstie Beattie, who have property team and David For more information overseeing a team of recently completed their Telford, in Falkirk, operates contact Neil McKenzie, 12 highly trained solicitors traineeships with the on the Residential side Marketing Manager, firm, have also taken up DM Hall. T: 01698 284939. full time positions. E: neil.mckenzie@ W: www.lawatwork.co.uk dmhall.co.uk T: 0141 271 5555 (Law At W: www.dmhall.co.uk Work Glasgow Division)