Diversity Vuteq Brings Ipads to the Shop Floor 20

PRODUCTIVITY SOLUTIONS FOR DISTRIBUTION, WAREHOUSING AND MANUFACTURING

mmh.com

® July 2014 Diversity Vuteq brings iPads to the shop floor 20

Bill Buck, assistant manager of sales and logistics, Diversity Vuteq

SPECIAL REPORT Top 20 supply chain software management suppliers 28 EQUIPMENT REPORT Unitizing equipment stretches to meet demand 34 INFORMATION MANAGEMENT Multi-modal voice replaces paper after WMS upgrade 42 BEST PRACTICES 4 ways the Internet of Things will reshape manufacturing 46

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n Labor Optimization and Scheduling UP FRONT BREAKING NEWS YOU SHOULD KNOW

Global robotics sales set new record IN 2013, ABOUT 179,000 INDUS- of this growth include the ongoing TRIAL ROBOTS were sold worldwide, trend to automate production and, in marking another all-time high and some cases, bringing back manufac- coming in 12% more than in 2012, turing that had previously been sent increased by 5% to more than 43,000 according to the International overseas. units almost reaching the all-time-high Federation of Robotics. Robot sales reached record levels of 2011. Between 2008 and 2013, annual in Asia/Australia, the Americas and China is by far the biggest robot sales in the United States increased Africa. Almost 100,000 new robots market in the world regarding annual by 12% on average per year. Drivers were installed in 2013 in Asia/ sales, and it is also the fastest growing Australia, 18% more market worldwide. In 2013, every fifth than in 2012. The robot sold in the world was installed Staples and Packsize win first European market in China. place prize for sustainability STAPLES AND PACKSIZE INTERNATIONAL jointly Seegrid and Topco Associates form won the “Gold Sustainability” top honor from the World Packaging Organization. strategic partnership The WorldStar competition is recognized as the SEEGRID ANNOUNCED a strategic partnership with Topco pre-eminent international award in packaging and is Associates, a $12.3 billion cooperative and leader in the grocery/ presented only to those entries that had won recog- supermarket industry, to provide vision-guided automatic guided nition in an approved regional or national competi- vehicles (AGVs) to Topco members. tion during 2013. Seegrid automated pallet trucks, tow trac- Staples’ Smart-size packaging was found to mea- tors and walkie stackers are revolutionizing the surably improve customer satisfaction, unmanned transportation of goods in manufactur- supply chain sustainability and efficien- ing and distribution facilities. The vision-based cies. For Staples, this translates to navigation system operates without laser targets, more than 15% less corrugated used, floor transponders or magnetic tape. approximately 60% less void fill, and Supermarket chains like Topco member Giant an improvement in less-than-full-case Eagle have been operating the Seegrid vehicles for almost five average cube utilization by 20%. years in their retail support centers. According to Joseph Hurley, On-demand packaging technology senior vice president of distribution and logistics for Giant Eagle, creates delivery boxes customized for “Incorporating the Seegrid robots in the retail support center each order through a unique integration of technol- operation has allowed us to improve dock-to-stock speed and ogy, equipment and processes. By working in part- productivity. By providing a predefined route between pickup nership with Packsize, Staples created an efficient and drop locations, it creates a fixed time and space between made-to-order process flow by optimizing order size, product/aisle, selector, and robot. From an efficiency standpoint, material requirements and packaging throughput. we have reduced manned travel from putaway by 20% to 30% and increased high-lift pallets per hour by 20%.”

nity, several lift truck OEMs held pro- ITA launches first National Forklift Safety Day grams to mark the date and sustain THE FIRST ANNUAL National Forklift Brian Feehan, ITA president; Brian the conversation around forklift safety Safety Day, including an event on Butler, ITA chairman (president & going forward. Capitol Hill in Washington, D.C., was CEO, Linde Material Handling, North “Industrial truck manufacturers held on June 10. America); Doug Kalinowski, OSHA, have long supported the necessity of The Industrial Truck Association directorate of cooperative and state operator training and safe work prac- (ITA) launched the event to highlight programs; and Everett Eissenstat, tices,” said Brian Feehan, ITA presi- the safe use of forklifts and provide chief international trade counsel dent. “We are launching this event an opportunity for the industry to to the ranking member of the U.S. to focus on the importance of safety educate customers, policymakers and Senate Finance Committee. and training. Safety is paramount to the administration. In addition to events throughout our industry and operator training has Speakers at the event included academia and the end-user commu- been proven to prevent accidents.” mmh.com MODERN MATERIALS HANDLING / J u l y 2 0 1 4 3 Fast, accurate order fulfillment

The faster and more accurately a facility processes customer orders, the higher customer satisfaction will be. This makes order picking one of the most controlled logistics processes and one which greatly impacts overall supply chain productivity. Vanderlande offers a full range of picking solutions, including goods-to-person, zone, batch, as well as automated case, tote and pallet picking systems to meet the demands and challenges of any fulfillment operation.

ad_us_full_page_7x10''.indd 1 05.06.14 09:52 VOL. 69, NO. 7

® PRODUCTIVITY SOLUTIONS FOR DISTRIBUTION, WAREHOUSING AND MANUFACTURING Bill Buck, assistant manager of sales and logistics, Diversity Vuteq

PHOTO: CHRIS CONE/GETTY IMAGES COVER STORY SYSTEM REPORT 20 Diversity Vuteq brings iPads to the shop floor Automotive OEM Diversity Vuteq deployed an innovative WMS 60 seconds on iPads adapted for the DC. The result is improved quality and a with... Colleen satisfied customer. Molko, p. 98 26 How Diversity Vuteq puts visibility and mobility to work to improve accuracy DEPARTMENTS & COLUMNS Diversity Vuteq’s associates rely on a highly visual, iPad-friendly WMS 3/ Upfront to verify the accuracy of orders going to Toyota’s assembly plant. 7/ This month in Modern FEATURES 16/ Lift Truck Tips: Power SPECIAL REPORT 18/ Packaging Corner: 28 Top 20 supply chain management Cubing and dimensioning software suppliers 58/ Special Section: Corporate Profiles The market for supply chain management software continues to expand, 86/ Special Supplement: Warehouse/DC highlighting the importance of software in today’s supply chains. 92/ Focus On: Overhead handling EQUIPMENT REPORT 34 Unitizing equipment stretches 98/ 60 seconds with... to meet demand Stretch wrappers, stretch hooding and strapping technologies are NEWS evolving to meet customer demand for quality, speed and security 11/ Industry professionals acknowledge across the supply chain. collaboration shortcomings INFORMATION MANAGEMENT 12/ Study: 83% of CEOs believe supply 42 Multi-modal voice replaces paper chains are not up to omni-channel after WMS upgrade challenges Beverage distributor slashes labor and shrinkage costs while boosting 14/ BDO: Supply chain and labor top list capacity and visibility. of risks in manufacturing industry

BEST PRACTICES

46 Four ways the Internet of Things will Modern Materials Handling® (ISSN 0026-8038) is published monthly by Peerless Media, LLC, a Division of EH Publishing, Inc., 111 Speen St, Suite reshape manufacturing 200, Framingham, MA 01701. Annual subscription rates for non-qualiﬁ ed Equipment uptime and diagnostics are among top-use scenarios, but subscribers: USA $119, Canada $159, Other International $249. Single copies are available for $20.00. Send all subscription inquiries to Modern experts agree it is still early days for IoT adoption. Materials Handling, 111 Speen Street, Suite 200, Framingham, MA 01701 USA. Periodicals postage paid at Framingham, MA and additional mail- ing ofﬁ ces. PRODUCTIVITY SOLUTION POSTMASTER: Send address changes to: Modern Materials Handling, PO Box 1496 Framingham MA 01701-1496. Reproduction of this magazine in 54 Turntable lifts prevent injuries whole or part without written permis- sion of the publisher is prohibited. 55 Orbital stretch wrapper All rights reserved. ©2014 Peerless 56 RFID guides manufacturer Media, LLC. mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 5 Expect More From Your Reach Truck.

Only from Jungheinrich® Introducing the new ETR series of pantograph reach trucks – the latest innovation from Jungheinrich. • Fastest lift speeds in the industry • Smooth, quiet ride • Intuitive controls • ProTrac® drive axle for greater stability • Robust mast with lift heights up to 450 inches • 400+ dealer locations in North America Take a test drive: Put our German engineering to the test — and see firsthand how you can achieve more. www.jungheinrich-lift.com 1-877-543-6757

© 2014 Jungheinrich. All rights reserved. All registered trademarks are the property of their respective owners including Jungheinrich® and its logos. Some products may be shown with optional equipment. THIS MONTH IN MODERN ®

EDITORIAL OFFICES 111 Speen Street, Suite 200 MICHAEL LEVANS Framingham, MA 01701-2000 GROUP EDITORIAL (800) 375-8015 DIRECTOR

Michael Levans Group Editorial dirEctor [email protected]

Bob Trebilcock ExEcutivE Editor [email protected] IT mini-series: Working smarter Noël P. Bodenburg ExEcutivE ManaGinG Editor hen the Modern editorial team reset for next-day or two-day delivery. Tech [email protected] turned from Modex in late March, Data’s on-time delivery rates have improved Josh Bond we realized that the vast majority from 99.6% to 99.9% for priority orders and is associatE Editor [email protected] Wof our conversations on the show floor didn’t now 99.999% for standard orders. revolve around the equipment as much as Trebilcock wraps up the mini-series this Sara Pearson Specter Editor at larGE it did around the software and information month with a visit to automotive OEM [email protected] technology designed to optimize that equip- Diversity Vuteq’s plant in Princeton, Ind.,

Roberto Michel ment in an effort to work “smarter.” where the company manufactures injection- Editor at larGE Based on this recurring theme, executive molded plastic components used at a nearby [email protected] editor Bob Trebilcock rolled out a series of Toyota assembly plant. Bill Buck, assistant Jeff Berman three System Reports (May, June, July) that manager of sales and logistics, was looking Group nEws Editor [email protected] focused on the increasingly prominent role for a process to minimize picking errors; es- software and IT are playing in the warehouse, tablish a way to identify and correct an error Mike Roach DC and plant—maverick operations that if one took place; and eliminate any need crEativE dirEctor [email protected] have applied IT to transform and squeeze for quality control positions in the process. more productivity out of their facilities. After considerable due-diligence, Buck and Wendy DelCampo art dirEctor In May, Trebilcock took us inside Wyoming team implemented a highly visual warehouse [email protected] Liquor’s 145,000-square-foot DC to learn management system that was specifically Daniel Guidera how division manager Dan Noble and his developed for industrialized iPads. illustration team put voice technology to work to meet “While unconventional, the team had [email protected] ever-increasing demand. The system can pick solid reasons for going in this direction,” says

Brian Ceraolo up to 12,000 bottles and 3,000 cases per day Trebilcock. “With visualization being a critical prEsidEnt and Group publishEr to serve more than 1,200 retailers across the component of lean, the team saw the iPad as [email protected] state—and do it next day when orders are an excellent medium for the visual system that pEErlEss MEdia, llc placed by noon. According to Noble, the new uses color-coded instruction. They also felt www.peerlessmedia.com system is getting more product out the door that the unconventionality would set the plant

Kenneth Moyes on one shift working a 40-hour work week. In apart from other suppliers in the field.” prEsidEnt and cEo turn, they’re booking less overtime and em- Since going live last October, Buck reports Eh publishinG, inc. ployee morale is hitting an all-time high. that the plant has reduced errors from an av- Last month, we visited Darryl Branch, se- erage of 10 to 15 containers a month being MAGAZINE SUBSCRIPTIONS Start, renew or update your FREE nior vice president of logistics and integration, sent back from Toyota to virtually none. magazine subscription at www.mmh.com/subscribe. at Tech Data, one of the world’s largest whole- “Overall, this story highlights the increas- Contact customer service at: Web: www.mmh.com/subscribe sale distributors of hardware and software. ing importance of mobile technology in im- Email: [email protected] Fed up with its aging, paper-based legacy proving accuracy in all areas of distribution,” Phone: 1-800-598-6067 Mail: Peerless Media systems, Branch and company rolled out a adds Trebilcock. “Their ability to apply such P.O. Box 1496 Framingham, MA 01701 common warehouse control system across a a visual system on the iPad has also offered network of six U.S.-based logistics centers. the added bonus of simplified training on a For reprints and licensing please contact Nick Iademarco at Wright’s The pay-off has been real-time control and familiar interface. I wouldn’t call it a full-blown Media, 877-652-5295, ext. 102 or [email protected]. visibility into order status and the location of trend, but it will be interesting to see how

ENEWSLETTER SUBSCRIPTIONS orders as they travel through miles of convey- far the adoption of ruggedized consumer Sign up or manage your FREE eNewsletter subscriptions at or and sortation, including “priority” orders devices in an industrial setting will go.” www.mmh.com/enewsletters.

Official Publication of Member Member of Winner Jesse H. Neal Certificates of Merit for Journalistic Excellence www.peerlessmedia.com mmh.com MODERN MATERIALS HANDLING / J u l y 2 0 1 4 7 AIR HAS EVOLVED.

The company that invented the HVLS fan has reinvented it to make warehouse cooling and heating more efﬁ cient than ever before. Introducing AirVolution-D, the world’s most advanced HVLS fan. At the heart of AirVolution-D is a breakthrough in

motor design. It delivers 50% more power and 76% System. And AirVolution-D comes with The 50,000- more efﬁ ciency while eliminating the gearbox and Hour Warranty—another industry ﬁ rst. Dramatic up to 150 pounds.* The on-board AirBrain processor improvement in warehouse energy costs, comfort adapts to voltage input, optimizes fan performance and carbon footprint. That’s the power of evolution. and interfaces seamlessly into any Operations See the evolution at macroairfans.com/AirVolutionD

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SUPPLY CHAIN STUDY Industry professionals acknowledge collaboration shortcomings UNIVERSITY OF TENNESSEE’S GLOBAL SUPPLY CHAIN Burnette said the study supported INSTITUTE REPORTS ON SUCCESSFUL STRATEGIES FOR SUPPLY the notion that best-in-class companies with the least amount of supply CHAIN INTEGRATION. chain losses (excess inventory, time BY JOSH BOND, ASSOCIATE EDITOR lost, lack of responsiveness) tend to have end-to-end supply chain inte- ORGANIZATIONS THAT CLOSELY two groups working together. gration encompassing purchasing, integrate supply chain functions, cul- “This research suggests that some planning, transportation, warehous- tures, metrics and operations—espe- of the silos have stubbornly persisted,” ing, engineering, order management, cially ties between purchasing and lo- said Burnette. “This is particularly true and quality assurance. gistics—deliver better business results, with regard to supply chain integration “The best-case scenario is that according to a new study from the and especially the connection between stakeholders in each area all report Global Supply Chain Institute (GSCI) at purchasing and logistics functions. to the same person and work with the University of Tennessee, Knoxville, Some companies even still have sepa- common metrics, vision and culture,” which refl ects the views of more than rate budget lines for the two, which he said. “It should all roll up to the 180 supply chain professionals. was surprising to me. I didn’t think same scorecard.” The report, titled “Bending the anyone did that anymore.” The next best thing, Burnette Chain: The Surprising Challenge of Integrating Purchasing and Logistics,” was sponsored by IBM and is the second in the “Game-Changing Trends in Supply Chain” series from UT’s supply chain faculty. Companies surveyed ranged in size from less than $100 million to more than $20 billion and covered a cross- section of industries. Mike Burnette, supply chain executive for GSCI, told Modern that a number of purchasing and logistics professionals acknowl- Collaboration between purchasing and logistics, once edged pitfalls resulting from considered opposite ends their lack of collaboration, rank- of the chain, is becoming ing performances below expec- increasingly essential. tations in areas that required the mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 11 suggested, and one that might have vide common metrics in the event The low-hanging fruit at this point seemed ideal before the emergence of purchasing and logistics can’t get on lies in the interface between opera- modern best practices, is for the head the same page. Burnette said he’s tions and purchasing, Burnette said. of purchasing and the head of supply seen a fair amount of this, and the “Where purchasing is often more chain to at least agree to common best metrics center on total value, or price-oriented, operations is focused metrics, visions and reward systems. total cost of ownership, as opposed more on uptime, effi ciency and re- The third-best situation might see to those geared toward short-term sponsiveness,” he said. “Some organi- fi nance functionsdeposco_island-ad-print.pdf step in to pro- 1 6/24/14fi nancial 12:18 gain. PM zations have a sense that warehousing and transportation are on one end of the chain and purchasing is on the other. The study’s title refl ects an ef- Deposco Bright Suite: fort to bend those two ends together. Supply Chain Applications in the Cloud. We would love to see a holistic solution that makes the supply chain balanced, effi cient and responsive.” FRAGILE

RETAIL

Bright Order Bright Warehouse Study: 83% of CEOs Expedite sourcing and fulfillment by Real-time inventory visibility with full believe supply chains entering or flowing orders directly into WMS capabilities, such as receive, Bright Suite. putaway, pick, pack and ship. are not up to omni- channel challenges IN A GLOBAL SURVEY of more than 400 retail CEOs, only 34% of the respondents considered the rise of omni-channel shopping as an C Bright Store Bright Performance external threat, while only 22% said it Extend omni-channel fulfillment Monitor and gauge performance via M would impact their organization. capabilities and inventory visibility to your real-time, on-demand performance These are among the results of a Y physical retail stores. dashboards and reporting. survey by PwC titled “Retail’s New CM Imperative: Supply Chain Optimization MY as a Growth Strategy,” commissioned

CY by JDA Software. The survey revealed that CEOs who focus on optimizing CMY their supply chains have 15% lower K Bright Source Bright Socket supply chain costs, less than half the Take orders from all channels and Integrate and streamline data flows inventory levels and more than three determine the best fulfillment strategy for between your e-commerce, marketplace, times shorter cash-to-cash cycles. each order based on specific variables. accounting and marketing systems. Perhaps most telling is what the report calls a “staggering” 83% of

Eﬃciently manage multi-channel distribution and adapt quickly to ﬂuctuating demand all on one platform.

Deposco is an order management and fulﬁllment software company. Our Bright Suite of applications empowers retailers, distributors, 3PLs and brand companies to optimally allocate, source and fulﬁll customer orders across multiple channels.

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CEO survey suggests that, although they recognize omni-channel challenges, their approaches to overcoming them are rooted in old thinking.

12 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com Big ideas open up completely new perspectives.

We have taken another step towards mechatronic integration with the combination of the new g500 gearbox range and the Lenze Smart Motor. By using this single drive solution you will be able to cover a broad spectrum of applications and reduce the number of variants you need by up to 70 %. Thanks to the excellent levels of energy efficiency and the long life expectancy, your machines will achieve more productivity with a maximum degree of reliability. Find out more about our intelligent approach to solutions at www.Lenze.com. As easy as that. CEOs who believe their supply chains from some CEOs who have begun ways to distribute goods,” he said, are not optimal to meet omni-channel to reap the benefi ts of omni-chan- “not just to get them to the store, demands. “Herein lays the irony,” the nel. Ken Hicks, president and CEO but also to the customer.” report continues, “because the fact is of Foot Locker, said his company’s Foot Locker’s business model sug- a retailer’s supply chain is going to be supply chain is changing in the face gests that revenue growth no longer the biggest enabler to meet the omni- of omni-channel shopping, the com- relies on traditional expansion, but re- channel customer’s fulfi llment needs.” pany’s fastest-growing sector. “We quires redefi ning the role of the store The report featured comments are looking at new ideas and new in omni-channel retail, supported by a responsive supply chain. However, when asked about the top priorities for revenue growth, CEOs cited clas- sic expansion: into new regions and markets (48%), by opening new stores (40%), and through mergers and ac- 80 years of competence partner quisitions (32%). There is a traditional way of thinking, the report suggests, among the retail chiefs who fail to see supply chain as a differentiator or put omni-channel at the core of their individual developed INNOVATIVE future strategy. Highest quality for customzied solutions. WORLDWIDE That said, more than 50% of retail CEOs see the supply chain as a strate- Save costs with our new gic differentiator. Baljit Dail, chairman rack operation BOXer SE – of the board and interim CEO of JDA the Smart Solution for your small Software, said the process of captur- parts warehouse. ing those advantages will not be easy. “Retailers who don’t understand the strategic alignment of their supply chain with consumer expectations are in danger of becoming non-competitive,” said Dail. “This isn’t about making a tweak to the operating model, it requires a massive change. Taking a cautious, incremental approach to this kind of market disruption can be a deadly course of action.”

For 80 years, the Swiss Stoecklin Group has offered innovative logistic solutions MANUFACTURING from one company worldwide to satisfy the highest requirements. We support our customers beginning with the planning and development phase right BDO: Supply chain and up to delivery of complete, ready- to-use systems. Our many years of experience and labor top list of risks in products, produced primarily within our own company, allows us to offer conveying and manufacturing industry storage systems for highly varying types of load carriers as well as fl oor handling equip- IN A RECENT STUDY of 100 top ment to improve our customer‘s competitive ability. publicly traded U.S. manufacturers, 100% identifi ed the security and effi ciency of supply chain operations as Use this QR code or visit www.stoecklin.com a risk, up from 83% in 2013. to learn more about us and our products. The “2014 BDO Manufacturing RiskFactor Report” examines the risk factors in the most recent 10-K fi lings Stoecklin Logistics Inc. Phone: +1 678 244 1537 of the largest 100 publicly traded Material Handling and Fax: +1 404 586 6824 U.S. manufacturers across fi ve sectors Storage Systems Stöcklin Logistik | www.stoecklin.com [email protected] Atlanta, GA 30318 www.stoecklin.com including fabricated metal, food pro- cessing, machinery, plastics and rub-

14 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com Sosoff cited a National Association education will help, but companies of Manufacturers (NAM) program in are also making changes to the way which plants are opened to students they do business. for a day in an effort to “dispel “We have seen some get creative by perceptions that this is their grandfa- using fl exible schedules to let employ- ther’s manufacturing environment.” ees dictate their own hours,” Sosoff More technical training and public said. “We will see morecomputer of that.” Ⅺ rooms Of 100 top U.S. manufacturers, 97% librariescited labor availability as a risk, uprecord from 75% in storage museums atriums server farms 2013. manufacturing plants warehouses libraries bers, and transportation equipment. FAAST detention centers In the second annual analysis of data centers atriums data centers cold storage risk factors, BDO, an accountancy and business advisory fi rm, found that manufacturers contend with a number of challenges as they work to capitalize on an improving economy and increased capital spending. In a recent interview, Howard Sosoff, manufacturing and distribution practice leader at BDO, said there is plenty of excellent news for the manufacturing industry. server farms libraries warehouses “But with greater opportunity comes data centers manufacturing plants server farms greater challenges,” Sosoff said. “Man- cold storage art galleries ufacturers will face intense competitionrecord storage this year as they work to attract new art galleries orders and workers and expand theirwarehouses atriums clean rooms clean rooms capabilities. A shift of focus toward the supply chain is not surprising.” Fire detection in the most challenging As U.S. competitiveness increases, environments. As a high-sensitivity aspirating Sosoff said, some companies are look- smoke detector, the FAAST Fire Alarm ing at near-shoring to combat risks of Aspiration Sensing Technology® can overcome disruption to the supply and the abil- many of the fire detection challenges typically present in warehouses. ity to meet demand. Labor is a central component to strengthening a supply FAAST not only reduces costly downtime in chain, even as the usage of automa- your most critical applications, its unique tion expands. In fact, labor was cited combination of nuisance immunity, incipient fire by 97% of manufacturers as a risk this detection, integral Internet communications, year, up notably from 75% in 2013. and e-mail notification capabilities opens up a “It’s true that some facilities hardly world of application possibilities. It can even have any people in them at all, and protect many spaces deemed impossible for automation can certainly solve some traditional fire detection technologies. With FAAST, you can truly take aspiration anywhere. problems for some people,” Sosoff said, “but the most common theme I hear everywhere I go is a workforce Learn more at go.systemsensor.com/faastmmh shortage. The challenge is two-fold. As manufacturing expands and evolves, it’s hard to fi nd employees with the right skills. Part two is Baby Boomers retiring. If they can’t fi nd skills for expansion, how will they fi nd ©2014 System Sensor. All Rights Reserved. skills for replacement?” mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 15 LIFT TRUCK TIPS

Don’t judge a battery by its state of charge Before it weighs down equipment, operators or production altogether, it’s best to service a bad battery cell—if you can find it.

By Josh Bond, Associate Editor

or too many lift truck fleets, battery management hab- its are not so different from those that keep the family point-and-shoot camera up and running. There’s a col- Flection of batteries in the closet somewhere and as long as one of them has enough juice for a picture, all is well. But even those facilities working to track information about their battery inventory’s age, state of charge and usage are challenged to achieve per-battery visibility. Many have recognized that a battery can have a substan- tial impact on productivity and costs, but the problem is more nuanced than that. Each standard, lead-acid, 24-volt lift truck battery is made up of 12 cells, or 24 cells for 48- volt batteries. Therefore, if not effectively managed, each battery offers at least a dozen ways to shorten its own life, keep a lift truck and operator from working, increase maintenance costs and slow or halt production. “It is not an exaggeration to say that a single bad cell can propagate into the entire operation,” says Roger Tenney, director of business intelligence for I.D. Systems. “If you identify a bad cell, service it and bring that battery dedicated employee to oversee exchanges. With per-unit back to health, you can get 25% more out of that battery, battery management and basic displays, new systems can both in terms of runtime and lifespan.” direct battery swaps even more efficiently while maintain- Tenney offers the example of a customer who de- ing auditable data. By connecting with lift truck and op- ployed a system to uniquely track each battery. Two erator data, the battery management system can identify seemingly identical batteries were introduced into the specific operators in need of additional training. system, and both went into the field at 100% state of Access control is a valuable tool, especially since Ten- charge. After virtually identical usage, operators returned ney says even small disruptions can have a big impact. the batteries to the battery room once each battery had “We’ll often see third-party contractors get on a lift truck been run down to 25%. One battery had produced 5.5 and use it like personal transport over the weekend,” Ten- hours of run time, and the second only 3.5 hours. The dif- ney says. “Come Monday, there could be unaccountable ference was a bad cell or two. damage, vehicles left wherever and the battery left low.” “Once the battery goes bad, it’s a boat anchor on the Over time, battery management should create a bat- entire operation,” Tenney suggests. “Some assume battery inventory of about 1.05 batteries per truck, or five teries die in four years, and they suppose they should buy spare batteries for every 100 lift trucks. Tenney adds that some new ones each year. They can extend that by a year data can help managers associate consumption of charge or more.” with productivity and expected performance. In an effort to increase efficiency and accountability in the battery room, facilities where operators were once Josh Bond is Modern’s associate editor and can be reached allowed to change batteries themselves have installed a at [email protected]

16 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com Make Distribution Your FORTE

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Warehouse Automation / Warehouse Execution Software

Accurate measurements matter When cubing a warehouse or dimensioning a shipment, companies increasingly use the information about size and weight of parcels for inbound and outbound operations.

By Sara Pearson Specter, Editor at Large

nvestments in automated cubing equipment that captures the dimensions (length x width x height) Iof both inbound and outbound shipments are on the rise—but for different reasons, according to Randy Neilson, director of sales and marketing for CubiScan. “At receipt, companies are try- ing to obtain more accurate size and weight information about each stock keeping unit (SKU) stored in their warehouse,” Neilson explains. “This could be done with a tape measure, but there’s an opportunity for human error in capturing and recording the data.” The equipment records the cube data and automatically ties it to the product record in a warehouse management system’s lines move at rates from 200 to 300 feet per minute, says (WMS) master data file. Both cube and weight informa- Neilson, as weighing takes longer.) tion is analyzed by the WMS to determine the best put- While shippers are accustomed to declaring the away location, whether in racking or automated storage. weight of a pallet load to a less-than-truckload (LTL) Inbound cubing systems are frequently smaller ma- carrier, or of a package to a parcel carrier, new rules are chines that measure stationary boxes or cases placed on dictating charges based on volume and density. That’s them. Product sizes can range from 0.5 x 0.5 x 0.5 inches because, for example, a carton or pallet load of AAA bat- to 48 x 39 x 40 inches, says Neilson. Further, when stor- teries has a very different weight and dimensions from a ing eaches, “machines equipped with sensing technology carton or pallet load of stuffed animals, Neilson says. can measure irregular or odd-shaped items,” he adds. “Carriers want to equalize load density charges,” On the outbound side, two different types of automat- he explains, “so, if a shipper sends something without ed dimensioning systems are increasingly being installed. declaring the dimensions, they may get a charge they Large static systems are being used to measure palletized weren’t expecting.” Additionally, analysis of dimensional loads placed upon them by forklift, and they are fre- data can be used to negotiate better rates with carriers, quently coupled with scales. further justifying the cost of the equipment. For high-volume, small parcel shippers, in-motion, dynamic dimensioning equipment is installed on conveyors. These in-line systems capture measurements at rates Sara Pearson Specter is an editor at large with Modern and up to 600 feet per minute (combined with in-line scales, can be reached at [email protected].

18 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com

MODERN system report Diversity Vuteq brings iPads to the shop floor Automotive OEM Diversity Vuteq deployed an innovative WMS on iPads adapted for

Editor’s Note: When it comes to materi- the DC. The result is improved als handling and order fulfillment, the quality and a satisfied customer. action is no longer focused on equipment. Instead, software and information technology is transforming and optimizing operations. In this month’s System Report, we look at how Diversity Vuteq implemented a highly visual WMS operating on iPads to deliver perfect orders to its automaker customer. It’s the final By Bob Trebilcock, in our series of three articles focused Executive Editor on technology that began in May with Wyoming Liquor’s use of VoIP voice technology, and was followed in June with how Tech Data rolled out a warehouse obility has been one of the most pervasive trends control system across its network of DCs. inside and outside the four walls of the distribution Perhaps these examples will encourage center in recent years. Every organization is looking you to look for areas in your own opera- for more opportunities to automatically collect and tions where technology or software can use data to improve processes. While conventional, industrial- make a difference. M ized mobile computers, scanning devices and voice hardware are still the norm, analysts and end users alike are asking when consumer devices like tablets and smart phones that we all use in our daily lives will find their way to the shop floor. According to Bill Buck, assistant manager of sales and logistics at Diversity Vuteq’s plant in Princeton, Ind., the answer to that question is: “Right now!” Last fall, Buck and his logistics team deployed a highly visual warehouse management system (WMS; HOJ Logistics Engineering) in the plant, which man-

20 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com PHOTOGRAPHY BY CHRIS CONE/GETTY IMAGES At its Indiana plant, automotive OEM Diversity Vuteq is using a WMS developed for industrialized iPads to direct storage and picking processes. The result has been ufactures injection-molded plastic components used at a significantly improved accuracy, says assistant manager nearby Toyota assembly plant for the interiors of vehicles like of sales and logistics Bill Buck. the Toyota Highlander and Sienna. There were three primary goals to the project: 1. Develop a process that minimized the number of pick- errors from an average of 10 to 15 containers a month being ing errors, measured by the number of plastic kanban con- shipped back to virtually none in those areas where the system tainers sent back by Toyota because they held the wrong part; has been deployed. “Our total error for the current month was 2. Provide 100% accountability so that if someone does two containers,” says Buck, “but those two containers were make a mistake, Buck’s team can investigate where the error pulled from a dock area where the WMS is not yet in place. occurred and take corrective steps so that it doesn’t happen Where we’re using the system, we have zero errors.” again; and As a side benefit, Buck says the system is so simple and 3. Eliminate redundant team members from the process visual that almost anyone can come into the plant and quickly whose only purpose was quality control. learn the job with little or no experience. “We are a Japanese Since going live in October 2013, the plant has reduced plant and we have embraced lean methodology,” he says. mmh.com MODERN MATERIALS HANDLING / J u l y 2 0 1 4 21 MODERN system report

Associates receive color-coded part numbers, storage locations and quantities to be picked on their iPad screens, along with a photo of the receives an order release detailing part to be picked. A yellow border initiates a task (left). When the associate what parts will be needed for the next scans the right location, SKU label or picks the right quantity, the border day’s run. The master order is broken turns green (center). If the associate performs a task incorrectly, the border down into 36 deliveries, with a pick up turns red (right). roughly every 42 minutes. Deliveries are made to the assembly plant in “Visualization is an important compo- specific period of time. However, the Toyota trucks on a just-in-time basis. nent of lean. That was a big selling point monthly forecasts don’t tell Diversity to implementing this solution.” Vuteq what colors or options will be Getting visual, reducing errors required—that information isn’t avail- Prior to putting in a WMS, picking for Running lean, delivering just in time able until closer to the run. As a result, those 36 delivery runs was done with Although Diversity Vuteq has been the plant creates production schedules paper-based pick lists. The old system operating in North America since 1986, broken down by part and color based was a three-person affair: One team it may not be a household name to most on the law of averages. member picked the containers from North American readers of Modern. “We try to keep one-and-a-half to storage and placed them on a staging However, Vuteq, its parent company, is two days worth of inventory in stor- area on the floor. A second team member a leading supplier of parts and compo- age at all times,” Buck says. “Using the was assigned to quality control, checking nents to automakers around the globe. forecasts and Toyota’s order history, we each of the staging areas to make sure Vuteq manufactures or assembles and try to anticipate what they may order the right containers had been picked. sequences a range of products for its and build stock from that.” He adds, Once verified, a third team member customers, from glass components to however, that there are days when the pulling six dollies behind a tugger would instrument panels. production run will consist entirely of put the containers on pallets and deliver One of the company’s hallmarks is options, which are hard to forecast. them to the shipping dock. its ability to support its automotive cus- About 90% of the production is Even with the extra verification step, tomers on a global basis. When Toyota packed at the end of the assembly line Toyota was shipping back 10 to 15 con- moved production of the Highlander into plastic kanban containers that are tainers per month because of errors. “We to Indiana, Diversity Vuteq was slated used for both storage and delivery to were still relying on a person for quality to play a leading role. The Princeton the assembly line. In fact, Buck says, control,” says Buck. “We tried variations plant shipped the first load of parts in there is an intense design process at of the process to reduce errors and make October 2008, just nine months after the beginning of every project with it less time consuming, but we basically breaking ground. “We were making Toyota to optimize the package that had two people doing one person’s job parts with just a roof, no walls, and will go to the line. “On the last launch, and we still had some errors.” tarps to cover the machines from rain,” we provided eight different samples Meanwhile, he adds, Toyota’s goal is Buck recalls. before we all agreed on the right pack- zero returned containers per month. Diversity Vuteq is a lean plant. It age,” Buck says. Buck began looking for a solution produces 100 different parts and each Kanban containers are stored in to automate the verification process part is available in three colors. The a rack system that consists of carton and eliminate those manual errors. The production team receives a six-week flow for full containers ready to go to first option was a full-blown enterprise forecast on a rolling basis. At the start the plant on the bottom and pushback resource planning (ERP) system. That of each month, Toyota provides a firm pallet storage for empty containers seemed like more horsepower than production number that details how received back from Toyota on top. was required for the job at this stage in many vehicles will be produced in a Each evening, Diversity Vuteq the plant’s development. Researching

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Associates scan labels with a bar code scanner designed to associate scans the right container, the work with an iPad. border will again turn green. Finally, the associate sees the the number of totes to be picked and a yellow border. America to install a Once each pick has been scanned, the certain kind of injec- border will turn green again. If there tion press. This would are any errors in those steps, the yel- be another first. “Toyota low border turns red. The team mem- favors suppliers that ber can’t move to the next step in the are considered leaders,” task until correcting the error. Buck says. “If you’re Buck admits there was a learn- having problems in your ing curve. For one, the internal Wi-Fi options on the Internet, Buck and his plant, they’ll suggest you look at those infrastructure had to be expanded to team came across a video illustrating supplier’s processes because they’re accommodate additional users and pro- a different approach to WMS using doing something unique. My goal was vide coverage throughout the facility. iPads. The iPads had been industrial- to be that supplier.” For another, team members didn’t pay ized by the solution provider to account 4. Finally, the solution would make attention to battery life, even though for the rigors of the floor: The tab- team members 100% accountable. “The the external batteries will last 18 hours. lets are housed in a protective metal system is so visual that you can look at the Last, Buck says that initially the error case that is mounted on a vehicle; the iPad and see whether the process is being rate remained stuck at previous levels. case has its own rechargeable battery followed just by the colors,” Buck says. However, because the new system- that can last up to 18 hours between In the new process designed to based approach kept a record of transac- charges—much longer than the stan- work with iPads, tasks are optimized tions, Buck’s team identified where the dard internal iPad battery. by the system to eliminate unneces- process was breaking down. It turned Although unconventional, there sary walking time and then delivered out that the production team was some- were at least four reasons Diversity to the tablets in steps. When orders times loading finished goods into the Vuteq chose to investigate the system: drop to the device, the team mem- wrong containers because they weren’t 1. One was that it was so visual. For ber first sees a storage location—say paying attention to the internal label sys- instance, the iPad screen is larger than FL01—on the screen with a yellow tem used to identify kanban containers. the screen on a conventional mobile border. If the team member scans “Because we could now review data, we computer. Instructions are color-coded the right location, the border turns were able to identify the problem,” Buck as well. When a task is delivered to the green. The storage location is next, says. “We’ll be rolling this system into iPad, the border of the screen is yellow. the associate sees a part number, such production shortly.” If a team member performs the task cor- as MBRO, and a yellow border. If the In the future, Diversity Vuteq plans rectly—if the right item or location has been scanned—the border turns green indicating that the task was correct and it’s time for the next task. If the border turns red, the team member knows an error occurred and has to be corrected. “Visualization is an important component of lean, which was attractive to our management,” Buck explains. 2. Another was the fact that the system used iPads specifically. “Our management admires Apple products and that made it an easier sell,” Buck says. 3. In this case, unconventionality— or innovative—was a selling point. If successful, it would set that plant apart from other suppliers as an innova- Diversity Vuteq manufactures and delivers injection-molded plastic tor. The Princeton plant already stood components on a just-in-time basis to a nearby automotive assembly plant. out for being the first plant in North Since adopting the iPad enabled WMS, errors are virtually non-existent.

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another modification to the system, add- of the right part in the right color.” assigned to quality control have been ing a color picture of the part required Nine months after going live, the reassigned to other tasks. “Today, we for a pick along with the part number. process is streamlined and error free. have one person doing a one-person “We make 300 SKUs, which consists of As Buck points out, where the iPads are job, and we’re investigating ways to 100 different parts in three different col- in use, errors are virtually non-existent. further streamline picking and pallet- ors,” he says. “Now, they’ll see a picture And, the team members previously izing,” he says.

Diversity Vuteq Bringing visibility and Princeton, Ind. SIZE: 106,000 square feet mobility to the shop floor PRODUCTS: Injection-molded plastic components for the interior of Toyota vehicles Diversity Vuteq’s associates rely on a highly THROUGHPUT: 20,000 containers per week SKUs: 300 SKUs visual, iPad-friendly WMS to verify the accuracy EMPLOYEES: 154 in production of orders going to Toyota’s assembly plant. SHIFTS PER DAY/DAYS PER WEEK: 3 shifts per day, 5 days per week with some utomotive supplier Diversity and quantity, along with color-coded weekend production Vuteq delivers injection-molded prompts. At the beginning of a task, Aplastic parts to a nearby Toyota the border of the screen is yellow; if the order fulfillment area from produc- assembly plant. Parts are delivered just team member is at the right location, tion. (1) The process begins in manu- in time, every 42 minutes with 100% scans the right part number and pulls facturing when a worker places plastic accuracy set as the goal. The iPads are the right number of parts, the border kanban containers with finished parts mounted on lift trucks, carts or on a of the screen turns green; if an error in a flow rack system located on the pole affixed to a tugger dolly, depend- occurs, the screen turns red, alerting assembly line. A logistics team member ing on the job being performed. The the team member of a problem. working in the production area removes screens display human readable infor- Receving: In this facility, finished the kanbans from the rack system and mation, such as location, part number goods are received into the storage and scans the license plate bar code label

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26 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN system report

System suppliers on the container. A storage location the storage location for that container appears on the iPad and the license plate WMS: HOJ Logistics Engineering, hoj.net/hoj-logistics mounted on the cart or vehicle. label on the kanban MOBILE COMPUTING: Apple, apple.com Storage: At the storage location, (2) container. If all three BAR CODE SCANNING: Socket Mobile, socketcom.com the logistics team member scans the match, the screen turns LIFT TRUCKS: Yale, yale.com; Crown, crown.com storage location label and the label on green and the associate PUSH BACK RACKING: Steel King Industries, steelking.com the container or pallet going into inven- places the right num- TUGGERS: Toyota Industrial Equipment, toyotaforklift.com tory. If the display turns red, either the ber of containers in a PLASTIC PALLETS AND CONTAINERS: Orbis Corp., orbiscorporation.com location or the container is wrong. If the staging area located in two scans match, the display turns green front of the rack. Each and the associate puts the container pick is confirmed with a scan. Once that to each pallet. In the future, Diversity or pallet into the storage location. The pick is complete, the team member is Vuteq may extend the warehouse man- inventory is now available for delivery to directed to the next picking location. agement system (WMS) to that pro- the assembly plant. Shipping: The picking team mem- cess. Once all of the totes have been Picking: To initiate the order fulfill- ber is trailed by a tugger operator who retrieved, the tugger operator delivers ment process for a scheduled delivery, places the totes in the staging area onto the dollies to the dock. (5) There, a dock labels are distributed to members of the pallets that are on dollies. (4) Each pal- worker unloads the dollies and stages picking team. A team member types a let is designated for specific products by the pallets. Once the Toyota truck driver delivery load number into their iPad and Toyota. For the time being, that is still a verifies that a shipment is complete, the is directed to the first rack location. (3) manual process – tugger operators know pallets are loaded onto the truck and The team member scans the order label, by experience which totes are assigned shuttled to the nearby plant. M

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5 mmh.com MODERN MATERIALS HANDLING / J u l y 2 0 1 4 27 MODERN special report

Top 20 supply chain management software suppliers The market for supply chain management software continues to expand, highlighting the importance of software in today’s supply chains.

By Bob Trebilcock, Executive Editor

he market for supply chain manage- as warehouse management systems ment (SCM) software, maintenance (WMS) and transportation manage- and services posted another year of ment systems (TMS). solid growth, generating $8.944 billion Looking forward, Gartner is predict- in 2013, including applications for pro- ing a compound annual growth rate Tcurement software. That represented (CAGR) for SCM software excluding a nearly 7.4% increase over 2012 rev- procurement of 9.9% for the next 5 enues, according to Chad Eschinger, years, reaching $9.8 billion in 2018. vice president of supply chain with The biggest change in the mar- research firm Gartner (gartner.com). ket may be the way processes that Without procurement, the market once operated in their own silos are generated $6.1 billion, a healthy 9% now converging into the broader sup- increase over 2012 revenues for the ply chain management space, such as group of applications that are most procurement. That is reflected in the relevant to Modern’s readers, includ- appearance of tracks on procurement ing supply chain planning and sup- and supply management at confer- ply chain execution applications such ences such as WERC, APICS and

28 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN special report

Top 20 supply chain management software suppliers No. Supplier 2013 Revenue Web site SCP WMS MES/MRP TMS 1 SAP $2.138 billion www.sap.com x x x x 2 Oracle $1.455 billion www.oracle.com x x x x 3 JDA Software $445 million www.jda.com x x 4 Manhattan Associates $167 million www.manh.com x x x 5 Epicor $159 million www.epicor.com x x x 6 IBM $154 million www.ibm.com x 7 Descartes Systems Group $121 million www.descartes.com x 8 Infor Global Solutions $99 million www.infor.com x x x x 9 GTNexus $80 million www.gtnexus.com x x 10 Kewill Systems $71 million www.kewill.com x 11 HighJump Software $70 million www.highjumpsoftware.com x x 12 PTC $69 million www.ptc.com x 13 Quintiq $65 million www.quintiq.com x x x 13 Unit4 $65 million www.unit4.com/erp-systems x x 15 IBS $55 million www.ibsus.com x x x x 16 Totvs $51 million www.totvs.com x x x 17 IFS $49 million www.ifsworld.com/en/ x x x x 17 Inspur Genersoft $49 million en.inspur.com x 19 Logility $48 million www.logility.com x x x 20 Kinaxis $45 million www.kinaxis.com x x Source: Gartner

CSCMP. It’s also reflected in the grow- year, enterprise resource planning viders supply WMS and supply chain ing revenues in the procurement soft- (ERP) vendors occupy four of the top execution providers offer planning and ware space. “Less supplier revenue is eight spots. Meanwhile, the top three optimization solutions. And, as noted being generated out of supply chain providers (SAP, Oracle and JDA) above, companies are increasingly planning and execution applications accounted for 45% of the total supply looking to integrate their procurement with more activity in procurement,” chain management software market, activities into their manufacturing, dis- says Eschinger. “If you think about it, down slightly from 48% last year. tribution and transportation strategies. there is a limited audience for planning Last year’s merger of JDA and For that reason, Modern partners and execution, but procurement is as RedPrairie made room for PTC, at No. with Gartner to create this list. Our universal as e-mail: Everyone needs it.” 12 with $69 million. Best known as a starting point is Gartner’s annual list The top five market leaders will look provider of product lifecycle manage- of the top supply chain management familiar to readers of last year’s sur- ment solutions, PTC makes the supply providers, which this year included vey. SAP ($2.138 billion) and Oracle chain management grade as a result of 27 names. It is a numbers game and ($1.455 billion) once again lead the its acquisition of Servigistics. not a popularity contest. The rank- pack. SAP posted a gain of some ings are based on Gartner’s estimates $400 million, or nearly 20%. Much of Making the list of a provider’s annual sales for 2013. that increase can be attributed to the The year 2014 is Lucky 13—marking Meanwhile, Gartner’s estimates are addition of Ariba to its product suite. the 13th time Modern has reported based on revenues related to supply Meanwhile, Oracle held its own, post- on the supply chain software market chain management software and not a ing an increase of about $2 million in from a business standpoint since 2002. company’s total revenues. revenue. As with last year, they were Although we initially focused on the Modern makes just one adjustment followed by JDA Software ($445 mil- top providers of WMS solutions, the to Gartner’s original list, stripping out lion) and Manhattan Associates ($167 lines between supply chain execution companies such as Basware ($124 million). Epicor held on to the No. 5 and supply chain planning providers million), Fieldglass ($83 million), spot with $159 million. As with last are no longer clearly drawn; ERP pro- SciQuest ($68 million), IQNavigator

mmh.com MODERN MATERIALS HANDLING / J u l y 2 0 1 4 29 MODERN special report

($58 million), Bravo Solution ($55 million) and GEP ($45 million) that are primarily focused on procurement or spend management. While our readers may now coordinate activities with purchasing, their duties are still focused on planning and execution—moving things through the supply chain. Admittedly, this is an imperfect science. Gartner, for instance, strips out hardware sales from its estimates. For that reason, Gartner credits Manhattan Associates with $167 million when the company’s overall revenues totaled $414 million. What’s more, Gartner RedPrairie was a stand-alone company, • Multi-business platform collabora- does not follow the warehouse con- to a combined $445 million last year, tion: Collaboration remains a topic of trol systems (WCS) or manufacturing RedPrairie had posted $105 million on supply chain conversations. Companies execution system (MES) spaces for the its own in 2012 for a combined $531 increasingly want to take advantage of purposes of its chart. Finally, it does million. “This was a difficult year,” says their network of suppliers and custom- not include SCM vendors that focus on Eschinger. “But the sense I’m getting is ers. SAP’s acquisition of Ariba—a com- specific verticals, such as Retalix, now that going forward, they are breathing munity that includes 1.5 million busi- new life into their initiatives and nesses—is driving that message home. 2013 Top 5 SCP suppliers pushing the envelope on innova- “You now have one vendor with much tion.” He points out that JDA tighter integration capability to bring No. Supplier 2013 SCP Revenue remains the No. 3 provider and together your buyers and suppliers,” 1 SAP $1.005 billion the largest, stand-alone provider Eschinger says. “This is the way many 2 Oracle $581 million focused solely on supply chain of us think businesses are going to get 3 JDA Software $318 million technologies. greater visibility.” 4 Quintiq $65 million ERP/SCP/SCM: Enterprise- • Cloud computing continues to get 5 Epicor $56 million level supply chain planning appli- traction: The cloud computing space Source: Gartner cations grew by 10% last year, is growing at about 25% a year, says reaching $3.4 billion. Several Eschinger. More companies are migrat- part of NCR. However, it is an apples- trends were at work, including: ing some of their offerings to the cloud. to-apples comparison. More impor- • It’s all about inventory: As with last Still, in today’s market, the cloud is tantly, whether you agree with all of year, there was continued interest in most prevalent in network-based appli- the numbers, the order provides a good inventory optimization, which posted cations, such as transportation manage- ranking of the major providers across 11% growth, a reflection of companies’ ment and procurement. the supply chain management space. continued interest in driving down their • WMS: The market for warehouse investments in inventory while main- management software grew by 3% in Notable trends taining or increasing their service levels. 2013, to just more than $1.1 billion. The Several trends were at work last year in • Another strong year for sales and market continues to evolve in several ways. each of the four categories relevant to operations planning (S&OP): For the • ERP is coming on strong: As we our readers: ERP and supply chain plan- second year in a row, S&OP applica- reported last year, ERP vendors such ning (SCP); WMS; TMS; and MES. tions, which tie supply chain activities as SAP, Oracle, Infor and Epicor con- JDA and RedPrairie come closely to marketing and sales efforts, tinue to take market share, according together: RedPrairie’s acquisition of grew by 20%. “These applications can to Dwight Klappich, vice president JDA was the most talked about event extract information from a variety of of research. As Klappich points out, of 2013 in this space. There have been sources and present it in a way that Manhattan is growing its top-line rev- some bumps in the road. For one, JDA’s can be acted on in real time,” says enue, but the ERP vendors are growing long-time CEO was replaced this past Eschinger. “With analytics, S&OP can the number of clients in their rosters, May. For another, sales took a slight create a what-if scenario in a few hours and doing so at a rate that is faster than pause: While JDA’s revenue jumped that once took several days to create the market. “They now have credible from $426 million in 2012, when with spreadsheets.” WMS products, which allows them to

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go after bread-and-butter cli- plete the work. “These are nascent ents,” says Klappich. “There’s 2013 Top 5 SCE suppliers developments coming from leaders a far bigger market for good No. Supplier 2013 SCE Revenue such as Manhattan and JDA, but enough, core WMS and if you’re 1 Oracle $476 million it’s a step in the right direction,” already an ERP user, it’s easy to says Klappich. 2 SAP $342 million go to their WMS.” • WMS/WCS convergence: As • Get on a platform: For the 3 Manhattan Associates $157 million companies ramp up the level of past several years, Klappich has 4 Descartes Systems Group $121 million automation in their facilities, espe- been writing about supply chain 5 JDA Software $111 million cially around multi-channel com- convergence. The concept Source: Gartner merce, the lines between WCS and is that companies have long WMS continue to blur. “It’s driving focused on optimizing the silos in their has been building its platform since end users to think more about WCS operations, such as transportation and 2005, and SAP. Both companies have than in the past,” says Klappich. distribution. Now, they want to work developed most of their applications TMS: The market for transportation across those functions as an end-to- internally compared to competitors that management software grew by 12% in end fulfillment process. The technical have grown through acquisitions that 2013, posting revenues of about $820 hurdle: “We can’t synchronize func- then have to be integrated. million. tions, let alone optimize them, until we • Work planning: An emerging appli- • Growth of the mid-market TMS: can get all of our supply chain execu- cation gaining traction, work planning As with last year, Klappich sees much tion applications on a common techni- looks at a body of work, from receiving of the growth coming from mid-sized cal platform,” says Klappich. He adds to order picking to shipping, across a shippers spending $25 million to $100 that he is now talking to end users who shift and creates a plan to allocate peo- million a year on freight. “We continue are making platform decisions, a trend ple and equipment in the right func- to look for someone to develop a domi- that may benefit Manhattan, which tional areas at the right time to com- nant strategy to serve shippers in the MODERN special report

small- to mid-sized business market,” facturing execution software solutions MES implementations to more tar- Klappich says. for discrete manufacturers. However, geted applications that support “man- • More analytics: Some leading TMS Simon Jacobson, a vice president who ufacturing intelligence”—that is appli- providers are now offering tools that covers the MES space for Gartner, cations that provide better visibility allow for what-if scenarios outside the estimates it at $1.6 billion, a leap of and traceability into the manufactur- traditional planning horizon. Two exam- about $100 million from 2012. As with ing process. “Companies are focused ples: What is the best way to ship if fuel the WMS space, some of that growth on getting more out of their existing surcharges go up by 10%, or, what are is now coming from ERP vendors who manufacturing lines rather than build- my capacity requirements four months are adding MES to their portfolios. A ing new lines,” says Jacobson. “For that from now so that I can negotiate with key driver to the growth, Jacobson says, reason, they are looking to manufac- my carriers today. is “the desire for a flow of information turing intelligence to optimize their • Mobility: Solution providers are within the factory environment.” processes and get the most from what moving away from dedicated hard- There were two important acquisi- they have.” ware that has to be installed inside tions in the space. First, Schneider He cites the example of a food and the cab of a truck to deploying their Electric purchased Invensys, an acqui- beverage manufacturer that realized solutions on smart phones and tablets sition that closed in January of this an $800,000 savings in its first year that may simply plug into a dashboard. year. The second was the acquisition in by getting better visibility into its raw “They’re less cumbersome, they offer a February of Werum, a German-based materials usage. “They now know when more modern interface, and they can provider of MES, by Korber, an interna- they’re using too much or too little in a take advantage of social media,” says tional technology group. batch,” says Jacobson. “It’s an example Eschinger. “It’s a leapfrog over where While the market continues to grow of manufacturing intelligence driving we were.” slowly, one of the most important evo- very quick value within a year rather MES: Gartner does not formally lutions Jacobson sees is that compa- than going through the entire MES survey and size the market for manu- nies are moving away from full-blown implementation process.” M MODERN equipment report

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Stretch wrappers, stretch hooding and strapping technologies are evolving to meet customer demand for quality, speed and security across the supply chain.

Wulftec’s four-carriage stretch wrapper automatically switches between up to four different types of film, allowing one unit to service multiple production lines.

34 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com The latest strapping application systems feature smaller, easier to handle modular components that speed up changeovers. Some fully automated strappers can even refeed the strapping in the event of a misfeed without operator intervention. nitizing equipment suppliers, includ- Stretch wrapper advancements to stop them, is prompting shippers to ing manufacturers of stretch wrappers, improve load safety, quality develop and adhere to wrapping stan- stretch hooding machines and strap- There’s been a big focus, directed par- dards that minimize the risk of damage ping systems, have unveiled a variety of ticularly toward manufacturers of con- to product in transit, Lancaster says. new features in their products to meet sumer goods, on improving the qual- “Just by consistently doing three customer demand. ity of stretch wrapped loads, says Jim things—ensuring the load has the UUsers of end-of-line packaging Lancaster, CEO of Lantech. “Billions minimum amount of containment machinery need units that can create of dollars of product waste occurs force, locking the load to the pallet, high-quality, shipment-safe, secured annually because loads are damaged on and tucking the beginning and ending loads of varying profiles at increased the way from the manufacturer to the tails into the stretch film—shippers production speeds. They’re also paying retailer,” he explains. can have a massive impact on damage particular attention to uptime, looking Stretch film tightly unitizes a load reduction,” Lancaster adds. for equipment that requires minimal because it continuously attempts “We encourage customers to look operator intervention to operate, reload to contract back to its unstretched at their stretch wrapper not as the last and maintain. state. But, just because film is pre- machine at the end of the packaging In this article, Modern takes a look stretched and applied to a load doesn’t line, but instead as the first and most at some of the latest features in unit- mean the load won’t fail in shipment. critical machine at the beginning of izing technology. Determining why loads fail, and how their shipping and logistics process,”

mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 35 MODERN equipment report

agrees Ric Lee, North American president of Aetna Group, manufacturer of the Robopac brand. To help develop those wrap standards, suppliers of both automated and semi-automated stretch wrappers increasingly offer sophisticated test labs for load analysis. Lee’s company docu- ments testing with high-speed photography showing how wrapped loads behave on shaker tables and acceleration/decel- eration sleds, he says. “This helps determine the correct way to wrap specific loads. Research has shown that to wrap loads correctly, to ensure that they arrive at their final destination free from damage, that you must control film placement, containment force and prestretch levels,” Lee says. The latest machines are capable of delivering multi-level, variable containment force as they wrap the film in a The latest stretch wrap machines are capable of delivering multi-level, variable spiral up and down a load. “Once the containment force as they wrap the film in a spiral up and down a load.

Conveyor, stretch wrapper combo helps beverage distributor increase throughput by 40% American Eagle Distributing supplies gridlock, the company installed a its movement into and out of the beer, spirits and other beverages to chain conveyor-fed MA-X rotary tower wrapper. The low-profile conveyor 1,100 Colorado bars, retail stores, automatic stretch wrapper (Orion easily accepts loads from pallet jacks hotels and restaurants. Until recently, Packaging, orionpackaging.com). without ramps. the company picked orders and built Configured with four infeeds and “That was one of the big sell- pallets from paper lists, using lift three outfeeds, the conveyor allows ing points for the system,” says trucks to move loads to two stand- pallet jack operators to place a load, Coby Gentry, director of operations. alone rotary arm automatic stretch then press a start button to automate “Another was the high speed of the wrappers. wrapper itself.” To better accommo- The wrapper’s rotat- date customer demand, ing arm turns at 36 the operation added revolutions per minute, voice picking to speed wrapping up to 75 pal- pallet building. It also let loads per hour and replaced forklifts with vastly outperforming pallet jacks for load the previous units. The movement from the machine wraps a pal- refrigerated section to let in less than 1 min- wrapping. Switching to ute with film that can voice picking increased prestretch at 260% or pallet building pro- more, creating a stable, ductivity dramatically. unitized load. However, this caused a “Under the old sys- bottleneck at the exist- tem,” concludes Gentry, ing stretch wrappers, “production was about which could no longer 270 cases per hour; that keep up. rate today is 375 cases To eliminate the per hour.”

36 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com

MODERN equipment report

failure points in a load are identified, we can recommend the type of film that should be used and the amount of containment force required; the correct film placement and the optimal pre-stretch level for each load; as well as set up multiple wrapping menus so a single machine can wrap multiple types of loads,” Lee explains. To determine the appropriate wrapping program for a given load, fully automated systems receive a signal from a palletizer, use a scanner to read load information with bar code, or are equipped with a sensor to detect load height or a scale to determine load weight. Alternately, semi-automated machines with human machine interfaces (HMIs) share graphical displays for easy wrap profile selection. Some even display the amount of containment force and prestretch applied to each layer of film. The film used in stretch hooding creates a one-piece, water-tight barrier that provides In addition to accommodat- weather protection for loads stored outside or transported on flat-bed trucks. When ing multiple types of loads with combined with slip-sheets applied to pallets, full five-sided protection can be achieved. multiple pre-programmed wrapping profiles, some of the latest stretch Other ease-of-use enhancements nated with ultraviolet (UV) light-block- wrappers have multiple film carriages. include the engineering of lower profile ing compounds, or made in dark colors A four-carriage machine, for example, automated equipment with ramps that that obscure the pallet load’s contents can automatically switch between up allow single, double or triple walkie for security. On the flip side, the film to four different types of film, says pallet jacks to load the stretch wrapper can be completely clear to give handlers Priscille Tremblay, Wulftec’s sales with any style of pallet. a view of the condition of the product director. inside, Bridge says. “This feature allows one wrapper to Stretch hooding as an alternative For example, large appliances, such service multiple production lines; alter- to stretch wrapping as refrigerators, used to be packed in nately, it can be set up with four rolls of Stretch hooding machines, which apply big cardboard boxes with nearly $150 of the same film for long, unattended pro- a cylinder of film over a load and seal it protective packaging, he says. But man- duction runs for labor and downtime off at the top, offer a variety of benefits ufacturers who have switched to clear savings,” Tremblay says. “Film can be to users, explains Tim Bridge, applica- stretch hoods have noted a significant reloaded from the back of the machine tion engineer at Beumer Corp. reduction in packaging costs, as well as without stopping its operation, keep- “The film used in stretch hooding in damaged goods. “They attribute that ing the operator completely out of an creates a one-piece, water-tight bar- savings to the handlers in their supply unsafe area.” rier that provides weather protection chain being able to see items and being That’s important for users who have for loads stored outside or transported more careful as a result,” he adds. recorded downtime as long as 5 minutes on flat-bed trucks,” Bridge says. “When Stretch hoods can replace tradi- for film roll changeovers by experienced combined with slip-sheets applied to tional secondary protective packaging operators, Tremblay explains, “because pallets, full five-sided protection can be because their application creates stabil- of all the integrated safety devices they achieved.” ity along two axes: The load is secured have to disable before entering the Further, the film itself can be both vertically and horizontally with a machine, and then reset after exiting.” branded with logos for displays, impreg- single piece of material stretched over

38 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com ANOTHER DAY TO GET IT DONE. A BETTER WAY TO GET IT DONE RIGHT.

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the entire pallet load. footage for other production. Also, new, ter package tension qualities and bet- That dual-axis containment force more-ergonomic designs enable floor- ter recovery characteristics than steel, also uses less film when compared level access for maintenance and film keeping the bands tight should a load with stretch wrappers that wind loads changes, creating safer working condi- shrink,” he explains. only horizontally, and multiple times, to tions for operators. The latest strapping application sys- achieve the same stability, Bridge says. tems feature smaller, easier-to-handle “If you compared two identical pallet Latest strapping systems modular components that speed up loads—one packaged with stretch wrap boost uptime changeovers. Some fully automated film and one with stretch hood film— Plastic and steel strapping unitizes strappers can even refeed the strapping by weighing the film, stretch hooding loads, units and bundles of products, in the event of a misfeed without opera- uses significantly less film to achieve the from construction materials like lumber tor intervention. same amount of containment,” he says. and brick, to primary packaging contain- “We’ve engineered smaller feeder Other recent stretch hood machine ers, including beverage bottles and cans. and sealer modules that now weigh advancements include faster output For safety reasons, many companies less than 50 pounds each, so operators speeds and reduced footprints, with are moving away from steel strapping no longer need forklifts or overhead the newest models using 30% less floor and hand application to plastic strap- cranes to do a changeover,” Ruud says. space than before. This is an advantage ping applied by automated machinery, “The older systems combined feeding, for companies that are decentralizing says Larry Ruud, process improvement take-up, sealing and cut-off into one their operations into multiple facilities, manager at Signode. “Plastic strapping strapping head that could weigh up to says Bridge, because it frees up square is less likely to cut skin, and it has bet- 300 pounds, and took over an hour to manipulate and change out. With these modular components, changeovers take Mesh wraps protect loads for produce distributor less than a minute; they also make trou- bleshooting quicker and easier.” Offered as an alternative to plas- secure the wrap with integrated tic stretch wrap for closed-loop, Velcro belts in just 45 seconds, Because of this, Signode’s ser- dedicated runs of pallet loads or for Jacobs says. “It takes just 15 seconds vice department has retrofitted many internal movement of goods, a line to remove them,” says Jacobs. machines already in the field to these of reusable protective packaging is The wraps are used in a variety of modular strapping heads. comprised of heavy-duty, weather industries, from automotive manufac- Likewise, engineering advancements resistant mesh. “The mesh prevents turing to produce distribution. Most condensation and reduces spoilage,” companies justify their investment have boosted cycle speeds of special explains Matt Jacobs, CEO of Pallet based on their environmental ben- application machines to help keep up Wrapz. efits, adds Jacobs, noting that one with increasing production line rates, A single operator can apply and 6-foot-tall unit eliminates 750 pounds dropping from 20 seconds to 10 to 15 of plastic stretch film waste. seconds, says Ruud. “We’ve cut cycle “Before switching over to Pallet Wrapz, we went through speeds through programming changes, hundreds of rolls of plastic pallet as well as built faster feed and take-up wrap a year,” says Peter Testa, modules. Our bundlers can even put on president of Testa Produce, a 60 straps a minute to help keep up with distributor of fresh fruits and fast-paced production.” M vegetables to Chicago restaurants, hospitals, schools, sports venues and more. “This was a significant expense and left us Companies mentioned with tons of plastic waste.” Because the company has its in this article own fleet of delivery vehicles, AETNA GROUP: the wraps never leave the driv- aetnagroupusa.com er’s possession. That’s not only BEUMER CORP.: helped the company recoup its beumergroup.com investment, but also emphasizes LANTECH: lantech.com its commitment to sustainability ORION PACKAGING: Pallet Wrapz, to both employees and custom- palletwrapz.com ers, says Testa. SIGNODE: signode.com WULFTEC: wulftec.com

40 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com

MODERN information management

Multi-modal voice replaces paper after WMS upgrade Beverage distributor slashes labor and shrinkage costs while boosting capacity and visibility.

By Josh Bond, Associate Editor

The facility’s new reliance on engineered labor standards has resulted in “a fair day’s pay for a fair day’s work” for both lift truck operators and voice pickers.

42 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN information management

t’s an all-familiar scenario for most beverage manufacturers and distributors: an immense number of stock- keeping units (SKUs) combined with rising wages and concerns around productivity, inventory visibility, Ibreakage and stock rotation. For New Jersey-based Pepsi-Cola & National Brands Ltd., the company’s efforts to distribute throughout the northeastern United States were increasingly challenged by a breadth Even as headcount has gone down 24% in four and volume of offerings greater than years, the facility is able to comfortably handle the industry average. The company 25% more capacity. reacted by upgrading its facility’s “spi- nal column,” the warehouse manage- “When we started the project, it was loading standards were paper-based and ment system (WMS), and replacing the first time we had a real serious dia- required manual interaction to calculate paper-based systems with handheld, log about getting into the 21st century daily results. Facility figures were trouble- multi-modal scan- and voice-enabled in the warehouse,” says George Heinold, some to compile, and assessing an indi- “nerve endings.” Combined, the facil- senior vice president of operations for vidual’s performance was impossible. ity’s information management system Pepsi-Cola & National Brands. “A lot of Case handling standards were not now performs like a star athlete. things have changed on the manufactur- dynamic or task-based, and created Pepsi-Cola & National Brands is an ing side, and we’ve moved from hand results that did not always reflect a fair independent retail distributor and bottler stacking to automation, for instance. But day’s work for a day’s pay. For example, of Pepsi-Cola and Dr. Pepper Snapple on the warehousing side—and I don’t handling a case of water took more time Group brands, as well as many other think we’re alone here—things were than a four-pack of coffee drinks, but nationally distributed waters and teas, very stagnant for many years, probably both still counted as cases. To make including Canada Dry, Schweppes, 7UP, 25 or 30. The WMS was our stepping- matters worse, full pallet case picks Snapple, Mott’s, Lipton and private- off point for big change.” were also lumped into the daily case list label brands. In an effort to help reduce pick results. costs, improve processes and enhance Fair day’s pay for a fair day’s work The old system took orders coming its relationship with union employees, Traditionally, Heinold says, other than in, broke them down and built them the company deployed WMS, (JDA, forklifts, the work of the warehouse was throughout the day to determine the jda.com) and workforce management manual, with no real measurements of routes, all by paper. “It was not very (WFM) technology informed by the productivity other than how many trucks dynamic or sophisticated,” Heinold new operator scanning and voice system are loaded per hour. In Pepsi’s case, the admits. “Even after a pallet was built, we (Vocollect, vocollect.com). systems it used to track picking and had no idea if it was done in a timely way

mmh.com MODERN MATERIALS HANDLING / J u l y 2 0 1 4 43 MODERN information management

or if there was any opportunity first-expired, first-out (FEFO). for improvement. There was no After the new system, the data on the the age of the prod- facility began adjusting labor uct, inventory rotation, how we levels and engineered labor built the pallet, how we got it standards (ELS) to match real- on the truck, or how much ity. Within two months, the time it took. We didn’t know company was able to reduce what anything looked like over headcount, and it now uses a period of time.” ELS for tasks beyond pick- Before the new system, the With the previous paper- number of trucks loaded per ing including replenishment, based system, part of the hour was essentially the only fluid loading, bulk loading and problem was that to get assign- productivity metric available transport loading. ments, employees would look to managers. Gaining the ability to main- through and pick from the tain performance records for stack of orders based on which is easi- you actually have something in inven- each individual employee has helped the est, Heinold recalls. “Then there’d be tory. This creates delays.” company streamline and improve labor arguments and little accountability or The new system facilitates and results. “We have reduced our ware- discipline. We’ve now eliminated all of streamlines the process both for pickers house wage expenses, excluding fringe that. There’s no favoritism when things and managers who no longer have to dis- benefits, by 15% in four years—despite are picked by voice.” cuss a short or spend 20 minutes going contractual union wage increases of Another big advantage, says Heinold, into the inventory or warehouse to inves- 8%,” Heinold explains. “To put it another is 100% inventory visibility. “We won’t tigate whether the product should be cut way, our current actual wages are 85% allocate something we don’t have. When from the order. The system also rotates of what they were four years prior. Total you hand out paper you don’t know if inventory by first-in, first-out (FIFO) and warehouse headcount, including man-

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agement, non-union and union, was 148 a reduction of out-of-date product that prepared to handle all of that by working full-time equivalents (FTE) four years previously had to be destroyed. The abil- smarter, not harder,” Heinold says. “The ago and is now at 112 FTE, which repre- ity to first create various breakage write- enhanced warehouse management effi- sents a 24% decrease.” off codes and then track and measure ciencies improve customer service. We those codes has resulted in a new focus can allocate products more effectively Abandoning assumptions on accountability. Shrinkage and break- while maintaining appropriate safety Once the new system went live in March age have been cut by 15% to 20%, and stock levels. The company’s employees 2010, a database was created by each driver turnaround and load accuracy are more accountable and productive, picker with a time-stamp using voice have been improved by replacing manual and they have embraced the solutions as picking for every transaction within the checkout process with express check- part of their daily routines. If you were picking task. This process added total out for conventional and bulk deliveries, to ask any of the management staff who accountability for individual results based which total between 85 and 100 routes work in this particular facility if they on the assigned task using predetermined per day. In the past, the driver had to would go back to the old system given engineered standards, which allocated check the truck to confirm what was sup- the choice, they would tell you ‘no.’” more time for difficult tasks and less time posed to be there in the absence of any At a larger scale, Pepsi has begun for easy tasks. The creation of a param- time stamp or identification into who closing other facilities in favor of eter to hold back full-pallet picking and built a pallet or loaded a truck. bringing production to the new sys- fluid-load these pallets at the time of Heinold says Pepsi-Cola & National tem. In 2014, they will add four mil- loading reduced double-handling, as well Brands is positioned for future success lion cases of production to the facility. as eliminated the opportunity to inflate and now enjoys a competitive edge with “We never would have been able to do the prior list-picking results. its new capabilities. “Before we imple- that before,” Heinold says. “It was all The system’s benefits extend beyond mented the new solutions, SKU prolif- we could do to move 16 to 17 million the facility. With FEFO, the company can eration had been an ongoing issue in our cases and now we can handle 20 mil- calculate shelf life, which has resulted in end of the industry, so we wanted to be lion cases comfortably.” Ⅺ

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mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 45 MODERN best practices 4ways the Internet of Things will reshape manufacturing

Equipment uptime and diagnostics among top-use scenarios, but experts agree that it is still early days for IoT adoption.

By Roberto Michel, Editor at Large

f you listen to the numbers on the bil- tions, events and material movements smart jet aircraft engines; and smart lions of machines, automation controllers in the physical world. refrigerators that communicate when a and other “things” being connected to the staple is running low. Internet as part of the Internet of Things Great expectations Smart refrigerators sound fine, but (IoT) trend, one might assume that nearly According to analyst firm Gartner, by what can the IoT accomplish in a factory? every manufacturing plant would have an 2020, there will be 26 billion “things” Several scenarios exist, including better IIoT project underway. After all, manufac- within the IoT. Potential applications materials tracking and better equipment turing is all about making things, and as include smart, connected vehicles; uptime. The promise of the IoT is so sig- part of that, moving materials. nificant that MHI made “ubiqui- But analysts and technology API tous sensors and the IoT” one of suppliers agree that it is still early its 10 megatrends in its report, days for the IoT, especially on ERP & Apps the “U.S. Roadmap for Material plant floors. Hurdles for broader Handling & Logistics.” adoption include security con- Bill Ferrell, a professor in cerns for plant-floor networks and LAN Cell Clemson University’s industrial a fuzzy understanding of how the engineering department and a co- IoT translates into practical use. editor of the roadmap, sees prom- The IoT has many definitions, ise in the IoT. “If the Internet of but revolves around connect- Things is this concept that inani- ing sensors, smart equipment, Zatar mate objects can communicate programmable logic controllers Gateway over the Internet and be con- (PLCs), and radio frequency trolled, that strikes me as having identification (RFID) data with the potential to revolutionize the the Internet so that other sys- way manufacturing is done,” says tems or analytics software can Browser Hardware Ferrell. “When inventory bins can respond to or make sense of the Devices & Sensors automatically indicate when they data. The great promise of the For the IoT vision to work, the stream of data need to be replenished and trig- IoT is that information technol- from connected devices needs to hook up with ger materials to be retrieved, now ogy (IT) systems will have a real- back end systems and analytics, a challenge Zebra you’re moving into some advanced time understanding of condi- Technologies is addressing with its Zatar platform. applications.”

46 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN best practices

Fleet optimization solutions differ from a pure IoT environment in some ways, but they do accomplish IoT-like goals such as wirelessly gathering data from assets in real time to improve productivity.

Some of the emerging ways that IoT because these are valuable areas to the remotely with a service called Alert technology can help manufacturing oper- end users,” says Forbes. Monitoring Service (AMS). AMS notifies ations includes: equipment optimization GE, one of several high-profile com- Dematic technicians of any errors and and energy efficiency; safety; materials panies involved in IoT efforts (see side- allows the techs to access the machine tracking and manufacturing agility; and bar), uses IoT capabilities in some of its over a secure connection and trouble- lifecycle product traceability. products, including in aircraft engines shoot the issue with the customer. While While potential uses exist, Harry to optimize fuel use. Providers and AMS does not currently feed machine Forbes, an analyst with ARC Advisory users of materials handling equipment data directly into a cloud-based analytics Group, doesn’t expect the IoT to sup- similarly can leverage the IoT for high software, Inbody says Dematic is work- plant proven technologies such as bar availability and efficiency, says Bob ing toward this concept by combining code scanning or expect that every Gates, market director of manufactur- elements of AMS with its cloud-based piece of machinery will be sending ing for GE Intelligent Platforms. maintenance software. data to the cloud. “We think the IoT Gates believes IoT-enabled materi- Corporate IT, however, may have will continue to grow, tending to start als handling equipment will start to be security rules against opening up plant from applications that are high value seen, because of the uptime benefit networks to cloud-based remote access. but more difficult to implement, down potential. The IoT also makes service “The way it works now, we have the to uses that are relatively low in value, easier for the OEM or dealer. With the capabilities to do those types of things but will become easy to implement as IoT, says Gates, “an equipment pro- [Web-based monitoring], but typi- costs drop,” says Forbes. “There are a vider is better positioned to walk into cally the IT professionals on the cus- few areas on tap, mainly remote moni- an end user’s organization and say, ‘I tomer side are, for a variety of reasons, toring and management of equipment.” can do a better maintenance program mostly security reasons, unwilling to for you and do it very cost effectively. allow access through their firewalls,” Optimizing equipment You can just run the asset and not have says Earl Wohlrab, palletizing and By hooking equipment into the IoT, orig- to worry about it breaking down.’” robotics systems product manager for inal equipment manufacturers (OEMs) Already, some providers of materials Intelligrated. or dealers could use that stream of data handling equipment are using remote Under the full IoT vision, con- to adjust preventative maintenance monitoring and diagnostics. Matt Inbody, nectivity between the enterprise and schedules based on actual wear and be manager of software partnership and machines is cloud-based, with a near- able to better optimize uptime. “Those cloud services for Dematic, says its continuous stream of data being fed are the opportunities for the OEMs, controllers can communicate messages up to analytical tools, historian soft-

mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 47 MODERN best practices

Back-up warning sensors primary use is to trigger a visual warning, but with IoT connectivity, warning data can be passed to fleet management systems or safety-related systems.

Safety and breaking silos For users of iWarehouse, the ability to track exactly how lift trucks are being used helps them “right size” their fleets by knowing if a truck is underused, says John Rosenberger, product manager for iWarehouse Gateway at Raymond. The system’s knowledge of which operator is “badged” onto a truck, and the travel ware, or some other system that can trucks, users have been more open pattern for a truck, can also be inte- process the data. However, if the goal to the idea of systems that leverage grated with labor management systems. is remote equipment monitoring, but wireless networks, real-time locat- Another common use for iWarehouse corporate IT doesn’t allow access ing, and cloud-based views into met- is to keep track of collisions, including through a firewall, there are alterna- rics and history to optimize equip- the location, the time of day, and who tives that may fall short of being IoT, ment. Raymond’s iWarehouse is a lift was operating the lift truck. At one com- but still accomplish the goal. One such truck fleet management solution that pany using iWarehouse, collision data approach, according to Bill Conley, wirelessly collects and analyzes lift was compared with operations data, says M2M systems development engineer- truck data to improve productivity. Rosenberger, and it was discovered that a ing manager for B&B Electronics, is The solution wirelessly takes in data recent string of collisions could be tied to to use a wireless cellular router and a from onboard computers, generat- improper staging of goods unloaded from mobile network to enable connectivity ing insights that can be viewed by the a dock. By moving the staging a few yards to PLCs or equipment so that the gear end users, while people at Raymond closer to the docks, the collisions ceased. can be monitored. or at dealers also can use the data to Raymond also makes use of data For some equipment, such as lift improve designs and services. from these systems to spot trends related to parts failures, warranties and design improvements. For instance, says Groups focus on IoT adoption Rosenberger, analysis might show that a One thing the Internet of Things objects. The alliance includes many part breaks down more frequently when (IoT) has going for it is the support of Fortune 500 high-tech companies. a truck is used in a cold storage area, some of the world’s biggest industrial • Announced in late 2013, the which is collected with temperature sen- and technology companies. AllSeen Alliance (allseenalliance.org) sors. “So if a part is wearing down under Various groups are working to is a cross-industry consortium work- certain conditions, we would take that accelerate the IoT. While these ing on the adoption of “Internet of groups vary in focus, a few key IoT- Everything” in homes and industry. into consideration when we do a rede- related industry groups include: Internet of Everything is a spin on the sign,” says Rosenberger. • Formed this spring, the IoT concept that in addition to consid- Under the IoT, much of the benefits Industrial Internet Consortium (IIC) ering the benefits of linking “things” stem from sharing data from sensors and (iiconsortium.org) is an open mem- to the Internet, also considers inter- smart equipment beyond the bounds bership group focused on breaking connections with people, processes down the barriers of technology and data. Members include major of one narrow, closed-loop function. silos to support better access to big consumer electronics manufacturers, Sensors often have untapped parameters data with improved integration of appliance manufacturers, service pro- that could be fed up through the cloud to the physical and digital worlds. The viders, retailers, enterprise technology other systems, says Stacey Kelly, director founding members include AT&T, companies, and chipset manufacturers. of sales and marketing for SICK. Various Cisco, GE, IBM and Intel. • (bmbf.de/en/19955. Industry 4.0 materials handling suppliers use SICK • The Internet Protocol for Smart php) is an industry project led by the Objects (IPSO) Alliance (ipso-alliance. German government that promotes sensors for reasons such as guidance org) is a group working to promote the development and adoption of and collision avoidance on automatic the value of using Internet Protocol next generation manufacturing tech- guided vehicles (AGVs), or “back-up” (IP) for the networking of smart nologies, including the IoT. sensors that warns lift truck operators of

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obstructions. sensors that read bar codes, there is a Kelly. “We are still on the very front end Typically, says Kelly, OEMs use the quality parameter called a “CS” value of using more of the data that’s available sensors for a narrow purpose, but could that could be communicated to upstream from sensors.” be using more parameters or feeding printers when it starts to decline. Douglas Bellin, senior manager up parameters to other systems so that So, some of the payoff from the IoT of industry development with Cisco correlations can be made. For example, will rely on thinking of ways that sen- Systems, agrees the IoT necessitates a a back-up sensor’s history could be inte- sor data could be used outside of one break from siloed thinking. “The biggest grated with collision and safety records niche process. “Sensors are being used benefit we are going to start to see is the to pinpoint safety trends. Or, with image mainly for intra-machine purposes,” says correlation of information from systems that typically did not work together or were not thought of needing to reference each other,” he says. “Historically, the information was stored in silos and was Save Space very difficult to get to. Now we are adding the connectivity to these machines and Increase and are able to extract the data, move the data, store it, and analyze it to see if abnormalities are occurring.” Throughput. Bellin says Cisco is working with one food manufacturing customer on a project combining data from control systems, flow systems, weather systems, Like to minimize the cost of digital media signage and RFID data to ownership? Ryson can help. Our Spiral Conveyors need less floor ensure worker safety and productivity. In space than conventional conveyors this project, the company uses ammo- and are faster and more reliable than nia, which runs through a pipe system any elevator or lift. All our products for cleaning and other purposes. A flow are designed for low maintenance analysis device on the piping checks for and long life and our proprietary modular construction makes future ammonia leaks, and warns if a leak hap- reconfiguring cost effective. pens. On the outside of the building, weather monitoring gear tracks wind High Capacity Spirals The new direction, temperature and other data, Ryson High Capacity Spirals are in while a digital media signage system con- response to our customers need to go higher and handle more weight. The veys metrics and messages to workers. load capacity is 75 lbs. per linear foot Workers wear an RFID badge to track of conveyor for speeds up to 200 FPM. their location. By correlating all this data, the company simultaneously addresses Multiple Entry Spirals The Multiple safety and enhances worker productivity. Entry Spirals allow loads to enter the spirals from several different elevations. A new high speed induction conveyor WIP and agility provides controlled spiral entry. Another vision for the IoT is to allow The conveyor belts are individually for a more hands-off way to track goods adjustable to match the spiral pitch. and the progress of work. RFID tags and Quality and service come first at readers can play a role in this by allowing Ryson. We are the number one materials, locations, or tooling to essen- spiral manufacturer in the USA. tially talk with each other, says Adebayo For application assistance or more Onigbanjo, senior manager of product information, give us a call or visit marketing for Zebra Technologies. . www.ryson.com In the auto industry, where active RFID is attached to vehicles to track their progress in assembly, a next step would be to use RFID technology on assembly 300 Newsome Drive • Yorktown, VA 23692 Phone: (757) 898-1530 • Fax: (757) 898-1580 equipment to speed up work processes, VERTICAL CONVEYING SOLUTIONS says Onigbanjo. For example, an RFID- enabled torque wrench could “sense” the

50 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com

MMH-Island-July14.indd 1 6/18/14 10:25 AM 877.724.2327 http://www.ssi-schaefer.us Schaefer Systems International, Inc. MODERN best practices subassembly that appears in front of it, connections to back-end systems or ana- information faster,” he says. and immediately calibrate itself for the lytics, says Onigbanjo, the manufacturer Some of the early uses for Zatar, says task, and with cloud connectivity, trig- can gain visibility into factors like the Onigbanjo, include cloud printing where ger the proper work instructions. “We dwell times for parts in an assembly pro- a manufacturer who doesn’t want to see RFID as being a major, instrumental cess or holding location. “The idea is to own label printers could have a provider piece of IoT,” says Onigbanjo. take advantage of the cloud, to see how manage them through the cloud. Zebra has a developed an IoT platform many of these previously siloed systems called Zatar that connects devices to the we can get connected so that we can Hands-off traceability cloud and manages them. With the right make our processes smarter and retrieve With the IoT and its potential links into RFID readers and other sources of data, the end user organization can gain valuable insight into the movement of goods, the lifecycle of parts on goods, and other PROFESSIONAL GRADE. data that gets recorded with RFID. EXCEPTIONAL PERFORMANCE. LOW COST. One potential use for this data is component-level traceability of parts for the lifespan of a product, so that OEMs know the exact product and service history for that product. The aircraft industry already is moving toward this, says Onigbanjo, by using RFID on parts. Additionally, with RFID, data can be automatically captured without much human labor. “The idea is to automate that data capture to provide more intelligence to your systems,” he says. Cisco’s Bellin agrees that better component traceability will be part of the IoT. Cisco is having RFID tags put on board assemblies, he adds. The company also is working with a contract manufacturer to start using assembly robots that will convey more real-time information. “This will allow us to stop assembly if there are issues that we see at that point in time since we’ll be tracking actual values, not average values.” The possibilities are there for the IoT, SCREEN-PRO® ROLL-UP SCREENS: but even backers of the concept agree that more examples need to be proven. As • Airflow on the Loading Dock − Without the Bugs Bellin concludes, “Bringing this together • Modular, Replaceable Panels is adding services and capabilities that we are just starting to understand.” M • Extruded Aluminum Guide Tracks and Wind Bars • Quality Without the High Price Tag Companies mentioned in this article ARC ADVISORY GROUP, arcweb.com B&B ELECTRONICS, bb-elec.com CISCO SYSTEMS, cisco.com DEMATIC, dematic.com GARTNER, gartner.com GE INTELLIGENT PLATFORMS, ge-ip.com 1.800.888.9750 INTELLIGRATED, intelligrated.com www.tmi-pvc.com/mmh RAYMOND, raymondcorp.com SICK, sick.com ZEBRA TECHNOLOGIES, zebra.com

52 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com

MODERN productivity solution

By Josh Bond, Associate Editor

Turntable lifts reduce injuries at food plant Company slashes injuries, turnover and overtime with ergonomic lift for pallet loading.

ission Foods Corp. is the U.S. branch of the We’ve now seen a decrease in injuries, overtime and Mexican Gruma Corp., a worldwide leader in turnover somewhere in the ballpark of 50% at those Mcorn flour and tortilla production. In the company’s positions.” 13 U.S. facilities, about 500 of Mission’s 4,000 Davis had previously considered purchasing employees manually load pallets. By deploying a some kind of lift to facilitate pallet loading at his number of ergonomic lifts, the company has seen a home plant in Dallas and at other Mission Foods significant reduction in injuries. facilities, but he knew he would need to put togeth- Packed with bags of product, each tote can weigh er a persuasive cost-benefit analysis. “At that time, as much as 40 pounds. Workers stack the containers every lift I’d heard of had to be recessed,” Davis six layers high on pallets. Before installing the new recalls. “That meant digging a pit in the concrete lifts (Southworth Products, southworthproducts. floor so the platform could go low enough for the com), stacking the lower layers of totes required a full pallets to be removed with the manual pallet lot of bending, and at every layer, the employees car- jacks we use in most of our plants.” ried full totes around the pallet as needed. Workers The new lifts sit at floor level, rotate by hand, would sometimes lose balance when a foot slipped and are compatible with hand trucks. The platform between the slats or off the edge of these pallets. has a capacity of 2,500 pounds. An electric motor Too often, the outcome was a broken or seriously drives the hydraulic pump that raises the platform sprained ankle. More common, and more likely to when the operator steps on the “up” pedal. Descent require surgery, were twisted knees. Other injuries halts if someone’s foot enters any of the photoelec- included strained backs from repetitive lifting and tric “toe-guard” beams around the base of the unit. torso twisting. “When it is all done by hand, loading pallets all “The issue was cost,” explains Tom Davis, safe- day long is a hard job,” says Davis. “We had a lot ty manager for Mission Foods. “I felt strongly that of people quit, whether they hurt themselves or the lifts would be worth it from a safety standpoint not. But once we made the job easy enough and alone, but I told management that the long-term employees stayed for a while, we stopped seeing the savings would go beyond medical expenses because injuries that typically happened within the first six the lifts would make pallet-loading so much easier. weeks to two months of employment.” M

54 July 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN productivity solution

By Josh Bond, Associate Editor Orbital stretch wrapper keeps load on forklift and away from workers New equipment improves speed by 75%, cuts shrinkage and employee safety risks.

ed Ball Oxygen is the largest independent weld- rotate around the pallet to manually wrap it.” ing and industrial gas supplier in Arkansas, “The wrapper has simplified the job and made RLouisiana and Texas. The company previously used the process faster and easier,” agrees Herb Wright, strapping or other solutions to secure pallets, but warehouse manager. “Wrapping used to be the found that many small products would slip through hardest part of the job, and now it’s the easiest.” M and fall. After the company installed orbital stretch wrappers, operators now safely wrap loads in 75% less time. Employees traditionally hand wrapped pallets and, while the process provided proper load containment, it took two employees to wrap a load. The new orbital wrapper (ITW Muller, yellowjacket110. com) requires only one person to wrap the same load in half the time. The orbital stretch wrapper has a manual or semi-automatic mode, requires a footprint of about 8 feet x 9 feet and runs on 110 VAC. The machine also wraps a standard pallet size up to 68-inch diagonal. The new system moves around and under a load while it remains on the lift truck, eliminating employee injury from hand-wrapping. “We have definitely saved time and money with the new wrapper,” says Alex Kennedy, vice president of operations for Red Ball Oxygen. “More importantly though, it will prolong the good health of my employees. Film rolls are heavy and employees can injure their heads on loads or forklifts as they mmh.com MODERN MATERIALS HANDLING / July 2 0 1 4 55 MODERN productivity solution

By Josh Bond, Associate Editor RFID guides manufacturer to timely landings Aircraft parts supplier tracks unique item information for perishable components in high volumes.

anufacturing composite parts requires a pro- affixed to materials used to fabricate structural cess of cutting, forming and curing advanced components, and an RFID scanner reads those tags Mcomposite materials rather than using metal com- as they move in and out of storage freezers. The tags ponents. ATK, a Clearfield, Utah-based manu- are read through storage, layup and curing process- facturer of composite airframe and engine comes to ensure the material is “fresh” and moved effi- ponents, sought to track the process of handling ciently. The system’s software tracks times for each perishable materials at high volumes. By installing unique item. an RFID system, the company gained visibility into In addition, ATK is tagging the tooling on which material location, remaining usable life and the products are formed and cured in autoclave ovens dynamic condition of each item as it moves through at high temperatures and pressure. Because each processes. tool is unique to the part or component being fabri- With customers like Airbus, General Electric cated, the company has a record of when each spe- and Rolls-Royce, the company transports, stores cific kind of component has been formed, bagged, and monitors perishable materials at subzero tem- cured and ready for the final manufacturing pro- peratures. Typically the initial usable life is approxi- cesses before shipping. mately 700 hours, and if composite material spends According to Jim Morgan, program manager significant time out of freezers it must be discarded. of ATK Space PMO, this enables ATK to meet Passive RFID tags (OATSystems, a division of stringent requirements from customers. “We can Checkpoint Systems, oatsystems.com) are now enhance our efficiency when we know where tools and materials are, and we don’t need operators to spend time looking for either of them,” he says. “In addition, the system helps us detect expired material before it can be used. If material has

expired, there is an indication on the visual monitor in the work cells.” Morgan said that RFID has been a critical asset that enabled it to meet aggressive delivery targets. Commercial aircraft manufacturing is experienc- ing a period of rapid growth in the use of composite materials to improve fuel efficiency. ATK is now able to produce up to 25 miles of composite components per month. Without the ability to automate the tracking of these innovative manufacturing processes, Morgan said, it would be difficult to deliver on commercial contracts, which are set for significant production rate increases in coming years. M

56 July 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com Reduce Supply Chain Operating Cost The Systematic Way! Reduce Supply Chain OperatingWith New Best CostLoad™ Supply Chain Simulation Software Reduce SupplyReducewith Chain New Supply Best Operating Load™ Chain Supply Operating Cost ChainThe Cost Systematic SimulationModels The all Systematic Parts Software ofWay! Supply Way! With New BestBestWith Load™Load™ New software Best Supply Load™models Chain the Supply mechanical Simulation Chain interactions Simulation Software between Software packaging systems, pallets, and storage/handling equipment Models all Parts ofModels Supply all Parts of Supply Models All PackagingModels All Systems Packaging Systems

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Welcome to Corporate Proﬁ les, a special advertising section of Modern Materials Handling. Listed alphabetically in the pages that follow, companies from throughout the materials handling industry tell you about themselves, their services and products. This section is designed to provide you with information and insight into companies that can help you meet your materials handling challenges.

58 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN CORPORATE PROFILES

ArcBest CorporationSM is a multi-billion dollar transportation and logistics company with The Skill & The WillSM to creatively solve our customers’ challenges. From our roots as a less-than-truckload carrier based in Arkansas founded in 1923, we are now a much broader and diverse company with transportation services that span the globe.

We’ll find a way to deliver knowledge, expertise and a can-do attitude with every shipment and supply chain solution, household move or vehicle repair. As the transportation and logistics market changes rapidly, our company has adapted by offering an expanded array of services to meet our customers’ needs. The ArcBest family of companies includes: Judy R. McReynolds President and Chief Executive Officer ABF FreightSM operates the core less-than-truckload network for North American shippers of all sizes who value quality and the exceptional experience we provide every day. Our customers know we’ll find a way to “We’ll find a way to deliver deliver superior regional and long-haul LTL solutions and easy access to knowledge, expertise and a can-do additional logistics services offered by our sister companies through a single attitude with every shipment and point of contact. supply chain solution, household move or vehicle repair.” ABF LogisticsSM is a sister company to ABF Freight and provides third-party logistics services including brokerage, intermodal and ocean transport, transportation management, warehousing and household moving. We deliver seamless, customized supply chain solutions powered by advanced technology with access through a single point of contact.

Panther Premium LogisticsSM is one of the best-known providers of premium logistics services including time-sensitive, mission-critical and white glove delivery. We solve the toughest shipping and logistics challenges our customers face through our global network of owner operators and partners specializing in ground, air and ocean shipping.

FleetNet America® excels in vehicle maintenance and repair solutions for commercial and private fleets. We are changing the direction of fleet maintenance by reducing downtime, providing data to help reduce maintenance events and delivering best-in-class preventive maintenance compliance at the lowest total cost. ArcBest Technologies provides our operating companies with in- house, purpose-built digital solutions to complex shipping needs. As the transportation and logistics market continues to change rapidly, our constantly evolving solutions and robust support provide ABF Freight and ABF Logistics the innovative tools and software to better serve their customers’ total supply chain needs. At ArcBest, our companies and brands are trusted, and our employees are recognized throughout the industry as going above and beyond every day. Please visit arcb.com for more information.

mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 59 MODERN CORPORATE PROFILES

60 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN CORPORATE PROFILES

Demadvocate

Dem • ad • vo • cate [n. dem-ad-vuh-keyt]

Definition: Dematic professional that serves as advocate for your project from conception to completion. Will work with customer to identify appropriate solution to solve the business challenge at hand. Will work with customer to design solution to within budget requirements.

Learn more. Visit www.dematic.com or contact us at [email protected] or 1-877-725-7500.

mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 61 MODERN CORPORATE PROFILES

FORTE SMART Warehouse Suite™

The operational challenges faced in distribution centers today require a new breed of warehouse software. They demand a flexible and versatile system that serves as a critical bridge between people and automation— between legacy systems and new hardware. The FORTE Smart Warehouse Suite WES is an efficient approach that lets companies right-size their implementation precisely to their needs, avoiding costly and often wasteful WMS enhancements that complicate future upgrades.

FORTE FORTE WAREHOUSE AUTOMATION DIRECTOR™ DIRECTOR®

• Inventory tracking • Warehouse Control System (WCS) • Receiving • Intelligent sortation logic • Put away • Dynamic routing • Replenishment • Inline compliance labeling • Location control • Inline scale interaction • Picking • Touchscreen-enabled operator interface • Shipping • Data logging • Wave optimization • Non-standard/seasonal operations capabilities

FORTE FORTE OPERATIONS INTELLIGENCE DIRECTOR™ DIRECTOR™

• Predictive issue detection • Operational intelligence • Event management and notification • Performance dashboard • Dedicated technical support • Reporting center • Predictive analytics • Simulation

FORTE • High-speed, multidirectional communication broker • Message decomposition and translation for streamlined INTEGRATION interfacing with other systems ™ DIRECTOR • Uses XML or other message formats as needed • Leverages multiple communication protocols

Make Distribution Your FORTE

MAIN (513) 398.2800 FAX (513) 398.2837 6037 Commerce Court / Mason, Ohio 45040 / FORTE-Industries.com

62 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN CORPORATE PROFILES

LEADING EDGE POWER SOLUTIONS

HAWKER is the leading provider for advanced many innovations: the densest active plate material, motive power solutions customized to reduce plate sleeves which eliminate separator misalignment, operational costs and increase efficiencies for any and the industry’s first acid recirculation formation motive power application. With more than 95 system – HAWKER’s POWERPLUS™ formation. years of motive power experience, innovation, and High-Frequency, IONIC Smart Chargers deliver expertise, HAWKER is the industry leader in quality, the highest charge effectiveness, the greatest efficiency, performance, technology, and cost-saving solutions. and highest power factor available in the industry. Single-Source Solutions. HAWKER manufactures The HAWKER IONIC patented charge profile a complete line of batteries and chargers. This allows increases productivity, prolongs battery life, and reduces HAWKER to assess and design complete power solutions water usage, while lowering your utility consumption to enhance each customer’s operation and optimize and demand. And HAWKER’s new line of modular productivity, improve efficiency, and minimize cost. SM chargers offer non-stop power and simplified service with HAWKER’s exclusive Harness the Power on-site assessments analyze operations and provide specific individualized power bays. customized solutions for improving material handling Environmental Commitment. At HAWKER, productivity. green is not a color; it’s a culture. Since the introduction World’s Largest Industrial Battery Brand. of energy-saving LIFEPLUS® high-frequency, IONIC HAWKER manufactures the broadest line of lead- smart-charging technology more than 30 years ago, acid batteries, providing solutions for controlling and HAWKER has led the materials handling industry with reducing motive power operating costs. HAWKER clean, innovative products and processes that maximize batteries deliver the longest life and lowest cost from productivity and minimize environmental impact.

HAWKER power solutions are designed to: • Reduce environmental impact • Lower operational costs • Increase productivity • Improve customer operations

HAWKER offers a complete line of battery and charger motive power solutions.

To Learn More about HAWKER’s Leading Edge Power Solutions, contact us by: calling 1-877-7HAWKER | emailing [email protected] | or visiting www.hawkerpowersource.com

MMH Corp Profile Ad 7x9 update 6.14.indd 1 6/18/14 12:20 PM mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 63 MODERN CORPORATE PROFILES

Hyster Company: Strong Partners. Tough Trucks.™

Hyster was born tough: our first product was built for lumberjacks in the Pacific Northwest. More than 80 years later, we still build some of the toughest—and most trusted—lift trucks around. All 130+ Hyster® lift truck models are custom-built with innovative technology, industrial- strength components and user-friendly design for easy operation and maximum production in the most demanding applications. Bring on nearly any application, any environment, and Hyster can conquer it. From walkies to container handlers, Hyster lift trucks are available in the broadest capacity range in the industry: from 2,000 to 105,000 pounds.

Earlier this year, Hyster Company’s B60-80ZHD end rider lift truck series was named the 2013 Silver Product of the Year for material handling systems by Plant Engineering magazine. The B60-80ZHD end rider series addresses a multitude of tough operating conditions and tackles some of the industry’s most demanding applications. Engineered for heavy duty applications in a range of operating conditions, the B60-80ZHD series 6,000- and 8,000-lb electric end rider pallet trucks provide the confidence to get the job done. They feature an enhanced fork frame and heavy duty linkage for greater strength and steadier load handling. To maximize durability, the forks are reinforced with 25 percent more steel, while fork tips are specifically designed for smooth pallet entry.

To further simplify operation, the end rider series is equipped with Hyster i3 Technology™, which provides commonality among Hyster warehouse products and simplifies the way that both operators and technicians handle and service the lift trucks. The Integrated Intelligent Interface ties together functionality, software, diagnostic codes, similar interfaces and is Hyster Tracker compatible. This technology allows operator input to optimize performance to suit operator skill level. It also provides setup and diagnostic menus for service technicians.

Based in Greenville, N.C., Hyster Company (www.hyster.com) is a leading worldwide lift truck about Hyster Company designer and manufacturer. Hyster Company offers 130 models configured for gasoline, LPG, diesel and electric power, with the widest capacity range in the industry—from 2,000 to 105,000 lbs. Supported by one of the industry’s largest and most experienced dealer networks, Hyster Company builds tough, durable lift trucks that deliver high productivity, low total cost of 1400 Sullivan Drive ownership, easy serviceability and advanced ergonomic features; accompanied by outstanding Greenville, NC 27834-9007 parts, service and training support. 1-800-497-8371 Hyster Company is part of NACCO Materials Handling Group, Inc. (NMHG), a wholly owned subsidiary of Hyster-Yale Materials Handling, Inc. (NYSE:HY). Hyster-Yale Materials Handling, Inc., headquartered in Cleveland, Ohio, and its subsidiaries employ approximately 5,100 people worldwide.

hyster.com

64 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN CORPORATE PROFILES

how do you define advantage?

Operating at peak performance? Having the latest technology? Or maybe it’s knowing you have instant assistance and unparalleled expertise at your fingertips. By manufacturing the most advanced material handling systems and developing the largest network of experts in the industry, Hytrol helps you deliver the advantage to your customers every day.

Discover the many ways Hytrol can be your advantage.

Experience the Advantage.

mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 65 MODERN CORPORATE PROFILES

Positive feedback...Every time

ID Label was founded in 1994 as a manufacturer of variable barcode products for a variety of applications and markets. Back then only a handful of label companies specialized solely in digital label manufacturing. Pioneers in the industry, ID Label has evolved into an industry leader by constantly expanding our services and print capabilities. Our labeling and identification solutions continue to evolve to keep up with the demands of the industry. Through the years we have earned a national reputation for designing and manufacturing quality barcode labels and signs for the warehousing and distribution market. ID Label is more than a niche label manufacturer. We provide complete turnkey solutions including national installation services unmatched in the industry.

WAREHOUSE RACK PREPRINTED LPN NATIONAL INSTALLATION SIGNS LABELS LABELS SERVICES

Our Mission Customized Solutions • Horizontal and vertical rack/bin Since 1994, our mission ID Label will help you manage location labels has been to provide the your warehouse by providing • Preprinted LPN Labels finest products available you with the tools to utilize • Retro-reflective bulk location signage • 1D & 2D barcodes with zero defects. We your investment in your brick • Aisle and dock door signs accomplish this through and mortar and your systems • Tote labels our state-of-the-art and technology. Our warehouse • Beam RenewTM racking cover-up solutions technologies, superior identification products and • BullsEyeTM oval floor plates for production staff, services will help you organize bulk locations knowledgeable sales and allow you to realize your • Magnetic location labels team and outstanding maximum capacity while • Data file manipulation customer service. reducing your lost inventory • Facility layout & design consultation at a fraction of the cost spent • National installation services for on technology. ambient, cold or freezer environments

[email protected] | 800.541.8506 x100 | www.idlabelinc.com

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mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 67 MODERN CORPORATE PROFILES

Flexibility. Control. Speed. Accuracy. Follow-Through. automation that delivers™

Industries Solutions Lifecycle services • Retail & e-commerce • Conveyor systems • Customer service & support • Wholesale • Sortation systems • Solutions development • Food & beverage • Palletizers & depalletizers • Systems implementation • Consumer packaged goods • Robotics • Operational support services • Pharmaceutical & medical supply • AS/RS solutions • Third party logistics • Order fulfillment technologies • Post & parcel • WMS, WCS & LMS software • Machine control

+1 866.936.7300 www.intelligrated.com

68INT-7383_MMH-PartnerProfile_July14.inddJ ULY 2 0 1 4 / MODERN MATERIALS 1 HANDLING 6/6/14mmh.com 4:42 PM MODERN CORPORATE PROFILES

As one of the leading manufacturers in the storage systems market, Interlake Mecalux offers its customers the broadest array of storage products in the world. Since our foundation more than 50 years ago, Interlake Mecalux has been providing comprehensive, turn-key answers to today’s complex material handling and logistics needs.

Interlake Mecalux provides storage solutions with an array of products including standard and dynamic rack, automated storage and retrieval systems, vertical storage solutions, and warehouse management software. With 11 production plants worldwide (3 of them in the U.S. and 2 in Mexico), Interlake Mecalux is by far the largest supplier of storage racks in North America and we ensure the highest quality products in the industry.

The primary markets served by Interlake Mecalux include companies that operate full-scale distribution centers, warehouses of all sizes, manufacturing facilities, and archive and record storage environments.

TEL. (877) 632-2589 – www.interlakemecalux.com – [email protected] mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 69 MODERN CORPORATE PROFILES

Jungheinrich® – Expect More.

For more than 60 years, Jungheinrich’s warehouse Connect with us – products have been stacking and transporting in warehouses across the world. www.linkedin.com/ company/jungheinrich- Known for technologically-advanced features north-america/ and excellent efficiency, customers have come to recognize Jungheinrich forklifts for their proven www.facebook.com/ reliability and lower total cost of ownership. jungheinrichlift

German Design, Local Support. https://twitter.com/ Customers can now experience the best of both JungheinrichNA worlds – advanced German engineering supported by more than 300 dealerships throughout North America. www.jungheinrich-lift.com 1-877-JH-FORKS Lift Trucks For Every Warehouse Application. • More than 26 unique lift truck models • Proprietary 3-phase AC technology • Ability to run up to two shifts on one battery charge*

Contact your local Jungheinrich dealer, and learn why you should expect more.

* applies to most Jungheinrich products, depending on application.

© 2014 Jungheinrich. All rights reserved. All registered trademarks are the property of their respective owners, including Jungheinrich® and its logos. Some products may be shown with optional equipment. Printed in U.S.A.

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Lenze

Lenze Americas, based in Uxbridge, MA, is a subsidiary of Lenze SE in Germany, a global leader in industrial automation systems. As a manufacturer of electrical and mechanical drives, motion control and automation technology, Lenze offers products, drive solutions, complete automation systems and engineering services and tools from one single source. Lenze’s solutions are found in many material handling applications: roller and belt conveyors, rotary and scissor lift tables, lifting stations, palletizing systems, storage and retrieval units, monorail overhead conveyors and AGV systems. Our drive and automation solutions guarantee a smooth connection to any upstream or downstream system - steady or dynamic, lifting or lowering, moving or positioning - increasing the productivity of your logistic systems.

Lenze’s Recent Innovations:

Lenze Smart Motor – fully programmable from a smart phone, it blends the simplicity of a conventional AC motor with electronic drive control technology - freely adjustable speeds, programmable I/O and integrated functions for conveying needs.

g500 gearboxes – designed for mechatronic integration with the Lenze Smart Motor and developed to transform motor speed into torque as intelligently and accurately as possible.

Easy-to-integrate for material handling assemblers, compact g500 gearboxes and the innovative Smart Motor run cooler and more energy efficiently for optimal performance in a wide range of conveying and other material handling applications. The Smart Motor, in tandem with the g500 gearboxes, offers a single, efficient motor with numerous integrated functions for material handling applications, including higher starting torque and adjustable preset speeds between 500 and 2,600 RPM, which reduces the required numbers of geared motor combinations by up to 70 percent. The compact Smart Motor meets the highest requirements in energy efficiency and can be conveniently operated using an NFC-capable smart phone.

Lenze Americas, 630 Douglas St., Uxbridge, MA 01569 USA Toll Free Number: 800-217-9100, Tel: 508-278-9100 E-mail: [email protected], Website: www.Lenze.com

mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 71 MODERN CORPORATE PROFILES

All Litco products are designed to Carry your products safely on through the most demanding supply chains Safe and Secure

Export and domestic pallet, core plug and load securement solutions Litco offers a variety of Pallet and Load Securement solutions that are ready for international shipping and will not cause delays at the port of destination. We are able to support you from the purchase of our products to the final overseas port of destination with the proper documentation.

Featuring: presswood products

International shipping pallets Molded hardwood core plugs • Meets IPPC-ISPM 15 “Pest Free” Litco’s Inca core plug strength advantage Requirements comes from the unique process of combining hard and softwood fiber and resin with • Mold, Bark and Nail free. high heat and pressure. The end result is a • Prices as low as: dimensionally stable plug with a tight fit that US$6.75 each; 48”x40” provides the ultimate in crush resistance. US$3.95 each; 24”x40” Whether you are a paper mill or a converter, Litco has the plug size for you!

Call today 855.296.2891 Or visit www.Litco.com to “Buy it Now”, Bulk Buy 48 x 40 Request for Quotation and Buy Now a Free Sample.

72 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN CORPORATE PROFILES

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Air Has Evolved – MacroAir Has Reinvented HVLS Fans

In 1998, MacroAir invented (HVLS) weight and eliminating numerous and customers in spaces like high volume low speed fans – a moving parts. AirVolution-D is warehouses, offices, restaurants, huge fan with blades spanning 24 the most reliable, most efficient, public spaces and farms. The feet instead of the typical 2 feet. lightest, quietest, smoothest HVLS applications are endless.” After spending over a decade fan line on the market today. Fans perfecting HVLS fan technology, are available in sizes from 6 to 24 AirVolution-D is currently available MacroAir has re-invented the HVLS feet, allowing MacroAir fans to go in three model options: 370, 550 and industrial fan category with its new into more spaces than ever before. 780. product line AirVolution-D. AirVolution-D can be installed in as low as 12-foot ceiling heights MacroAir fans are trusted by MacroAir’s AirVolution-D is and offers custom color options, companies such as Coca-Cola, powered by a breakthrough in blending into the aesthetic of CSX Transportation and NAPA motor technology, called D-Drive, virtually any space. Auto Parts, and the company is which is the world’s first compact the exclusive HVLS fan supplier electric motor capable of handling “MacroAir invented the HVLS fan, so for independent auto dealerships the consistent torque requirements it’s only fitting that MacroAir would of BMW, Chrysler, Ford, General of a 24-foot diameter industrial be the company that reinvents Motors, Lexus, Mercedes-Benz, fan. At the heart of AirVolution-D it,” said Eddie Boyd, president Nissan and Toyota under their is an innovation in motor design, of MacroAir. “AirVolution-D is Dealer Equipment Programs. To delivering 50% more mechanical the most cost-efficient fan we’ve explore MacroAir’s line of HVLS horsepower and 75% more wind ever built because everything fans, visit www.macroairfans.com power than current HVLS fans on from installation, to operation, or call (866) 668-3247. the market. to maintenance costs have been dramatically improved. It creates D-Drive eliminates the need for a a more comfortable and healthy massive gearbox, slicing 45% of the environment for employees

mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 73 MODERN CORPORATE PROFILES

The Industry That Makes Supply Chains Work ®

The increasingly integrated and globalized economy has redefined the dynamics of success for modern organizations. The complexity of managing supply chains that span continents and dominate markets demands agile and adaptable strategies, equipment and systems.

Success depends on effective material handling, logistics and supply chain solutions that deliver the right product to the right market at the right time in the most efficient and cost-effective way. George W. Prest, CEO MHI MHI is the trade association leading this vital industry. MHI members are material handling, logistics and supply chain equipment and systems manufacturers, integrators, third party logistics providers, consultants and publishers.

Their membership in MHI reflects an ongoing commitment to the increased safety, www.MHI.org productivity and profitability of manufacturing and supply chain operations.

Visit MHI.org to learn more about our members and the solutions they offer. ProMat 2015 In March 2015, MHI will hold its premier manufacturing and supply chain expo - ProMat. Over 800 of the leading providers will be at Chicago’s McCormick Place to showcase the best solutions and innovations in the industry.

At ProMat, you can see and learn about the latest innovations and network with your peers. The ProMat Conference will include three keynotes, over 100 show floor seminars and networking opportunities.

Mark your calendars for ProMat March 23-26, 2015 Chicago’s McCormick Place South

Visit ProMatShow.com to learn more and register to attend

8720 Red Oak Blvd., Suite 201 | Charlotte, NC 28217-3993 | 704-676-1190 | www.MHI.org

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MORE THAN JUST MATERIAL HANDLING

For nearly 90 years, The Raymond Corporation has been a leading global provider of material handling solutions that improve space utilization and productivity, with lower cost of operation and greater operator acceptance. Raymond’s history of innovation in warehousing and distribution operations is unmatched, beginning in the 1930s with the invention of the rst hydraulic hand pallet truck. Soon after, Raymond introduced the rst double- faced wooden pallet, making it easier and more ef cient to transfer goods — forever changing the material handling world.

Throughout the years, Raymond has taken a leadership role in creating new solutions for our customers, enhancing productivity while lowering the cost of operations. From the rst narrow aisle lift truck in the 1950s to the rst AC-powered lift truck in 2001 to the introduction of the Raymond iWAREHOUSE® eet optimization system in 2008, Raymond is committed to generating the right solutions and right support to help meet the needs of our customers.

Raymond’s philosophy demonstrates that we are committed to understanding our customers’ businesses and delivering a comprehensive package of custom solutions and personalized service that will help drive their costs down while running their operations better, smarter and faster.

raymondcorp.com

mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 75 MODERN CORPORATE PROFILES

76 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN CORPORATE PROFILES

The Schaefer team remains committed to Schaefer Systems International, Inc. provides clients providing our clients with unconventional state of the art picking and storage solutions in all picking and storage solutions. What differentiates types of industries. Our technology allows us to us from the competition is our commitment to increase efficiency by generating more throughput working closely with our clients to thoroughly and making better use of land and cubic space as understand their operational data, offering a well as make distribution centers more energy and better return on investment. labor efficient. As the need for reducing the footprint of the Schaefer Systems’ automation integrates into any operation floor space continues to increase, the existing system, which has earned us an international need for developing solutions that include reputation as the global leader in the material buffering or sequencing systems to feed handling industry for returnable packaging, static goods-to-person picking is imminent. Schaefer’s racking, and highly complex, automated intralogistic MATRIX approach will allow us to continue to systems. help customers meet this demand and ultimately be successful in the upcoming year.

From initial data analysis and consulting services to Schaefer Systems complete in house manufacturing, that includes International, Inc. plastics and software, Schaefer is 100% committed to delivering the best value solution to its customers. 10021 Westlake Dr. Charlotte, NC 28273 Headquartered in Charlotte, North Carolina, Schaefer (877) 724-2327 is part of the SSI SCHAEFER group, a global leader in logistics & material handling founded in 1937 with offices and plants in over 60 different countries. www.ssi-schaefer.us

For more information, visit www.ssi-schaefer.us

mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 77 MODERN CORPORATE PROFILES

Built Like No Others. Backed Like Nothing Else.

Quality, performance, reliability and efficiency — we believe that the same attributes that make a great forklift are also essential elements of an exceptional company. As a result we’ve built an organization that overlooks no detail in manufacturing material handling equipment, that delivers the highest level of performance and value — and that stands behind our products with comprehensive service and support.

Our products are designed to produce maximum productivity without compromising operator safety. They’re built to exacting standards to maximize uptime. They’re scrupulously tested to ensure strict tolerances are met — and offered by a network of highly skilled, factory trained professionals committed to customer satisfaction.

And when it comes to the environment, we put the same passion and energy into creating an effective sustainability initiative as we put into engineering our products.

At UniCarriers, our mission is to continuously move performance standards upward — and to provide the support you need to move your business forward.

UniCarriersAmericas.com

UniCarriers® is a registered trademark of UniCarriers Corporation.

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DRIVEN TO MOVE YOU

Vanderlande is a leading, world class integrator, specialized in the design, installation and services of turn-key Warehousing, Distribution and Parcel sorting solutions. Since 1949 we have been developing unique material handling solutions in close cooperation with our customer’s. This partnership approach creates cutting edge technology and innovative solutions that meet the specialized needs of our customers. Vanderlande adds value to your operation, enabling you to serve your customer’s better, everyday and every hour.

Warehousing & Distribution Automated Material Handling

> Advanced technology in goods to man > E-commerce Fulfillment concepts > Parts & Components > Direct to Consumer Distribution > Medical Devices > Retail Distribution > Apparel > Third Party Logistics > Food Logistics > Tires

Parcel & Postal Integrated Sorting Solutions

> Unloading > Sortation > Weighing > Loading > Software & IT > Track & Trace

Customer Services Lifecycle Support

> 24/7 Helpdesk & Service Support > Upgrades > Site based Service > Training > Controls support > Process Management > Spare Parts > Operations > Maintenance

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______

With almost 40 years of experience in the materials handling industry, White & Company LLC has grown into a highly advanced consulting and software design firm. Following the leadership of President, Dr. Marshall S White and the scientific principles of systems based design, White & Co has created design optimizations and operational efficiencies forfor complexcomplex globalglobal supplysupply chainschains andand developeddeveloped thethe mostmost advancedadvanced unitunit loadload designdesign andand structural analysis software available to the market.

Best Load™ software is the first tool the industry has to model the mechanical interactions between packaging, pallets, and handling equipment. With the ability to predict the compression strength of corrugated containers and the compression stress imposed on any unitized distribution packaging system, White & Co has been able to reduce supply chain operating costs by 8--18% for Fortune 500 companies such as DuPont and Georgia--Pacific. Furthermore, Best Load™ can be used to geometrically fit packaging systems to pallets and unit loadsloads toto anyany shippingshipping modemode forfor cubingcubing efficiency.efficiency.

Comprehensive supply chain evaluation based consulting services are available; including ISTA certified laboratory testing programs. Best Load™ and Best Pallet™ (pallet design and structural analysis) software is available for annual lease and can be accessed fromfrom ourour websitwebsite:

www.whiteandcompany.net [email protected] 540-552-1158 855-552-1158

80 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN CORPORATE PROFILES

QUIRKY NAME, SERIOUS SOLUTIONS What began with massive fans now includes LED ﬁ xtures, control systems and more, all focused on comfort and energy e ciency. If it’s Big Ass, it’s bolder and better.

BIG ASS COMFORT AND SAVINGS, YEAR-ROUND BIG ASS LIGHT: YOUR ONE-STOP LIGHTING SOLUTION Big Ass Fans pair energy-e cient motors Our unique approach now extends to industrial and commercial with advanced airfoil technology to produce lighting. Rather than battling through middlemen for lighting projects, airﬂ ow on a massive scale, making people you can work directly with Big Ass Light for a one-stop-shop approach. feel 10°F cooler in the summer and reducing Our nationwide project management team will even handle the entire energy usage. installation process.

That’s comfort you can take to the bank. Our product line includes the Big Ass High Bay LED, a brilliant, long- Studies indicate comfortable workers are lasting LED fi xture designed to provide vivid light for up to 150,000 safer and more productive. And the savings hours. Big Ass Light is so confi dent it o ers a 60-day risk-free trial and don’t stop when winter arrives: Slowing the a seven-year, bumper-to-bumper warranty. From quality fi xtures to fans recirculates heat, reducing your heating recommendations, rebates and more — we’ve got you covered. costs by as much as 30%.

(877) 244-3267 | BIGASSSOLUTIONS.COM

Buckhorn Inc.

Buckhorn Inc., a Myers Industries company, is one of North America’s leading providers of reusable plastic packaging systems. Focused on customer- driven innovation, Buckhorn offers an unmatched selection of reusable packaging solutions designed to protect your products and increase your profitability. Plus, Buckhorn reusable packaging systems do more than protect your products - they protect the global environment as well. Our Website makes finding the right product for your application easier than ever. Browse our extensive product offering, watch product videos or see why our customers do business with Buckhorn.

Visit buckhorninc.com for more information, and request a quote today!

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“Celebrating Over 50 Years of Quality Manufacturing Over 20 Years in Narrow and Very Narrow Aisles” Landoll, celebrating 50 years forklifts provide maximum utilization of storage space last December, is a diverse by reducing aisle sizes while still performing all the and vertically integrated jobs of a front loading forklift. This includes loading manufacturer of products for the and unloading trailers, going from the dock to the Material Handling, Trailer, Agriculture and specialty rack without staging, climbing ramps and working in a OEM and Government markets. variety of applications. The Material Handling Division manufactures Landoll Corporation provides a wider range forklifts that operate in aisles as narrow as 56” with lift of solutions to those customers wanting to minimize heights to 30’ and capacities from 3,000 to 12,000 lbs. storage aisle sizes, and maximize productivity and The Narrow Aisle Forklifts include the original and equipment utilization. Innovative new designs and popular Bendi front articulating forklift that has been continuous product improvements keep Landoll in converted to AC, as well as the Tier III-compliant IC its position as a leading provider of these narrow aisle truck. forklifts. Landoll distributes and supports its forklift line Landoll is the manufacturer of the highly through over 100 independent dealers worldwide. reputable Drexel SwingMast line of Very Narrow Main Production Aisle trucks. Both the Bendi and Drexel SwingMast Location LANDOLL CORPORATION MATERIAL HANDLING PRODUCT DIVISION Marysville, KS · 785-562-5381 · Fax 888-231-7863 [email protected] · 800-428-5655 · WWW.LANDOLL.COM LSC

82 J ULY 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com MODERN CORPORATE PROFILES

Ryson Specializes in Spiral Conveyors and other Vertical Conveying Solutions.

We are the number one manufacturer of spiral conveyors in the USA. Our products include Spiral Conveyors, Spiral Curves, Mass Flow Spirals, Continuous Lifts, Vertical Accumulation Buffers, Bucket Elevators, Incline and Decline Slat Conveyors. All products can be delivered in powder coated carbon steel, stainless steel, wash down or freezer versions. Quality and service comes first at Ryson. Our products are crafted with great care in our modern Yorktown, Virginia manufacturing plant. Our full inventory of spare parts and certified technicians enables us to provide the high level of service our customers have come to expect from Ryson. Ryson is committed to a continuous product development program to help our customers minimize the cost of ownership. We have several new products in the pipeline. Our newest addition is a High Capacity Mass Flow Spiral with 10” wide slats. It can handle full or empty cans, bottles or jars - in mass, or in a single file. Ryson is also introducing a new narrow lane spiral with 5” wide slats to handle small loads or bottles. It can be side or front loaded depending on the product. A new type of Bucket Elevator is also around the corner, featuring tipping buckets and custom multiple in and out lets. For application assistance or more information, give us a call or visit www.ryson.com.

Ryson International, Inc. 300 Newsome Drive • Yorktown, VA 23692 Phone: (757) 898-1530 • Fax: (757) 898-1580 VERTICAL CONVEYING SOLUTIONS

YOUR RELIABLE PARTNER FOR AUTOMATED MATERIAL HANDLING

80 years of competence partner Being specialist in Internal Logistics for over 80 years, Stoecklin as a manufacturer and supplier of automated warehouse systems comprising all levels of complexity, from manual to fully automated operation and being able to provide you with all equipment, such as stacker cranes, conveyors, racking, control and management systems. One of our strength’s as General Contrac- tor besides realizing over 1500 installations worldwide, is our experience in all types of industry, allowing us to support our clients already in the planning stage of a project.

Use this QR code or visit www.stoecklin.com to learn more about us and our products. Stoecklin Logistics Inc. Phone: +1 678 244 1537 Material Handling and Fax: +1 404 586 6824 Storage Systems [email protected] Atlanta, GA 30318 www.stoecklin.com mmh.com MODERN MATERIALS HANDLING / J ULY 2 0 1 4 83 MODERN CORPORATE PROFILES

Protect your inventory with very early warning smoke detection.

As a high-sensitivity aspirating smoke detector, FAAST - Fire Alarm Aspiration Sensing Technology®, from System Sensor can overcome many fire detection challenges for warehouses. FAAST’s dual vision sensing technology and advanced particle separation provide high sensitivity with superior nuisance rejection – a critical requirement for protecting dusty warehouse environments. This level of sensitivity can detect very small quantities of smoke to mitigate the effects of dilution and enable a response before costly inventory damage or loss occurs.

FAAST can also notify facility managers at the first sign of trouble, using the onboard Ethernet port, Local Area Network (LAN) capabilities, and e-mail client. Monitor the system anywhere in the facility or anywhere in the world!

System Sensor is the world leader in smoke detection. To learn more about our award-winning FAAST aspirating smoke detector, visit: go.systemsensor.com/faast-mmhp

Founded in 1984, System Sensor is a global manufacturer of fire and life safety devices, specializing in smoke detection, carbon monoxide detection, aspirating smoke detection, fire sprinkler systems monitoring, HVAC duct smoke detection, and audible visible notification technology for world-wide applications. ©2014 System Sensor. All Rights Reserved.

MANAGING ENVIRONMENTS® For more than 25 years, TMI International, LLC has been a fully integrated, leading international manufacturer and supplier of innovative products and solutions designed to manage customer environments by improving work safety, cleanliness, comfort, efficiency, and energy savings. TMI’s comprehensive product line includes strip doors, exclusive formulated PVC strip, film, panel, and sheet materials, PVC coated and laminated fabrics, air curtains, roll-up insect screens and doors, swinging impact doors, curtains, modular enclosures, and dock accessories. TMI also offers value-adding services including slitting, heat sealing, interleaving, sheeting, and die-cutting. Contact us for more information!

1.800.888.9750 | www.tmi-pvc.com BROUGHT TO YOU BY THE EDITORS OF MODERN MATERIALS HANDLING

Co-located with OCTOBER 15-16, 2014 Hynes Convention Center BOSTON, MA ROBOTICS SUMMIT Presented by

Maximize Your Business robotics business review with Robotics Modern Materials Handling invites you to the premier robotics-focused CONFERENCE TOPICS industry event of the year: the Modern Materials Handling Robotics Summit. INCLUDE: The MMH Robotics Summit gives you the business insights you need to • Planning and Cost Justifying develop profitable robotics and automation strategies that grow business Robotics in Material Handling and increase efficiency. • Working with Robots in a Learn from materials handling, robotics and integration experts how to Major Materials Handling evaluate, integrate and profit from robotic automation in warehouses and FacilityDeveloping a Robotics distribution centers. Integration Strategy • Software Integration: Decision Points • Robotics Solutions for Palletizing and Depalletizing, Picking and Packing, and Mobile Applications

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IMPOVING LABOR MANAGEMENT steps to effective labor standards One of the best By Bridget McCrea, Contributing Editor ways for managers or most managers, labor repre- Chamberlain, senior director of indus- sents both a valuable asset and trial engineering and continual improve- to start chipping a high recurring expense. Costs ment at DSC Logistics and Supply Chain away at labor costs soar when labor is over-sched- Management. “To get their arms around 6 uled, for example, but productiv- that expense, companies need a disci- while achieving ity lags when there aren’t enough warm plined way of predictably managing and Fbodies in the distribution center to cover delivering results with their labor forces.” productivity gains all of the tasks at hand. One of the best ways for warehouse and inside the four walls Achieving a balanced state between DC professionals to start chipping away is by setting up labor these two extremes is an ongoing chal- at labor costs while achieving productivity lenge for most logistics organizations, gains is by setting up labor standards—or, standards. Here are yet one that can be effectively tackled those principles that will drive their labor six surefire ways to through the use of established labor stan- management strategy within the warehouse dards. According to top labor management and DC. Following are six ways to start start doing practitioners, managers that take the time doing this today. this today. to assess their current operations, analyze 1. Be a silent observer. Get out their labor goals, set up labor standards, onto the warehouse floor and look at and leverage technology during the pro- how people do their jobs. Come up with cess can reduce the amount of budgeted a “Version A” (the existing processes) funds spent on labor. and a “Version B” (how you would like “Variable labor can make up more than the job to be done) for each employee. 50% of an organization’s spend,” says Jim Do this with an eye on building stan-

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dards toward the best practice for that particular job, says Chamberlain. “Keep an open mind during this process,” he adds, knowing that the different behaviors observed will pave the way for the establishment of new behaviors, best practices and standards.” Ultimately, the goal will be to provide employees with engineered standards that match the tasks that they perform on a daily basis. 2. Transform your firm’s culture of accountability. Once you have a baseline for both “ Management has to be able to step up and reward current and desired labor stan- employees with incentives or encouragement. dards, focus on transforming your organization’s culture of account- These team members also have to be able to ability. In other words, everyone identify poor performers and get them trained from the forklift operator to the frontline supervisor to the build- and up to speed—or dismissed.” ing owner should be—or should —Don Cook, president, workforce management consultancy Cook & Associates become—consciously accountable of the contribution being made to the overall organization. In nature, humans don’t like to change— exactly what they’re going to get out of return, Chamberlain estimates that nor do they like their activities tracked the process. companies can save anywhere from and documented. To overcome these “Be transparent and tell them what 10% to 20% on variable labor spend challenges, Don Cook, president of benefits they can expect,” says Cook. over time. workforce management consultancy Let them know that they’re going to 3. Let employees know what Cook & Associates, says shippers be objectively appraised, he adds, and they’re going to get out of it. By should take the time to tell workers that everyone is going to be operating

LMS research: Tackling workforce management with technology hen it comes to managing one explore how companies are managing When it comes to LMS usage, of the most expensive aspects of labor productivity within the four walls only 18% of respondents report Wany company’s operations, companies of their warehouses as well as the that they currently have a system in attack the task from several different benefits that come from employing place, while 26% say they use non- angles. Some use manual systems, solid labor management practices. LMS technology software to manage others turn to traditional time clock The results of the Labor labor productivity. Presently, 23% of tracking, and still others rely on labor Management Strategies in Logistics respondents say they’re planning to management systems (LMS) to help survey were telling—particularly when adopt and evaluate an LMS within rein in their labor costs. it comes to how companies are lever- the next two years. Defined by Gartner as a system aging to get the job done. Of those companies not consid- that provides labor productivity When asked what challenges they ering a labor management system, reporting and planning capabilities, face relating to the management of 44% consider their operations to be LMS helps companies analyze work- a workforce for warehouse and DC too small to warrant such an invest- force requirements based on a certain operations, 62 % of respondents ment, 28% said that their current amount of work to be performed and cited finding and keeping qualified/ processes—although manual—meet a standard unit of time to perform skilled/dependable workers as their their needs, and 22% said priority each element of work. largest hurdle. In addition, 57% said is being given to other IT projects. Recently, third-party logistics pro- it was increasing workforce produc- In most cases (56%), companies use vider Kane Is Able worked with and tivity, and 45% cited controlling labor time recording/time clocks to man- Peerless Research Group (PRG) to costs. age their workforces.

88 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com rack LabeL Warehouse aisle sign LabeLs & signs LPn LabeLs Warehouse signs From Long Range Retro Reflective lamination signs to Dock Door and aisle signs, iD Label offers solutions for all your bulk storage identification PallEt id labEls needs. We manufacture a proprietary blend of PVC which digitaL Print won’t crack or fade in either indoor or outdoor applications. freezer applications rack LabeLs a durable polyester rack label can tote labels help insure consistent bin location year after year. iD Label produces (and installs) over 2 million retro reflective sign rack labels each year and offers the highest quality laminated solution. We offer 9 different barcode colors for tier identification, as well as special adhesives to check digit deliver cover up solutions and address freezer environment harsh environment solutions. PrePrinted LPn LabeLs ovaL FLoor PLate id kits Preprinted Pallet iD labels saves significant time and money compared to print-on-demand national installation thermal transfer solutions, not to mention other benefits. no services duplicates. no missing numbers. Let iD Label “Run and Hold” your from prototype to 100 million pallet iD labels for you, provide same day shipping and save you 30% or more in the process. nationaL instaLLation services iD Label offers the most comprehensive installation services in the industry. With Positive Feedback...Every Time over 40 years of combined experience, our installation team provides nationwide coverage 425 Park ave that will deliver a great value, Lake villa, iL 60046 guaranteed quality and on 800.541.8506 time solutions. www.idlabelinc.com Contact us today for FREE samples or to discuss a specific project. [email protected] Channel Partner inquiries welcome. MODERN special report

under the same set of standards. each of those practices can be sup- And remember that you’re man- ported by your WMS.” aging humans here, not equip- Look at current processes and ment. “It’s not like making sure the role that the WMS plays in a machine is operating at 80% those processes, Chamberlain capacity versus 60%, or that sys- adds, and then make changes to tem response times are two sec- the system in a way that drives onds instead of 12,” Cook points the behaviors that you’re looking out. “Managing a labor force is a for. “Throughout this exercise, aim lot more complex.” for payment for that 8-hour shift. “If to minimize the number of steps that 4. Figure out individual the answer is 6 hours,” he says, “then can’t be tracked or driven by your sys- employee productivity. Use a flow- his or her productivity index would be tems,” he says. “That’s where the real chart to identify the key tasks that 75% (6 divided by 8).” savings will come into play.” are performed by your organization’s 5. Let your warehouse manage- 6. Get management on board employees on a daily, weekly, monthly ment system (WMS) play detec- early in the process. For labor stan- and quarterly basis. Next, set time tive. Tasked with overseeing and dards to be most effective, manage- standards for every one of these tasks orchestrating the movement of freight ment must be on board early in the and then use those standards as the and people within the four walls of the game. That’s because management common denominator for employee warehouse and DC, WMS can play a skills play a critical role in the overall performance and compensation. For valuable role in an initial labor stan- success of a labor standards initiative. example, says Cook, if one warehouse dards roll out. “On a job-by-job basis, Put simply, management should be worker is paid for an 8-hour shift, examine what the best practices are able to objectively take action on the ask yourself just how many standard for the task at hand,” Chamberlain evaluations that are being produced by hours that person worked in return advises, “and then determine how the new approach to labor standards. “Management has to be able to step up and reward employees with incentives or encouragement,” says Cook. “These team members also have to be able to identify poor performers and get them trained and up to speed—or dismissed.” Managers aren’t the only ones who should be introduced to the labor standards initiative early in the game. In fact, Chamberlain says that every department within the organization should be included in the process. Cut the “When you roll out this kind of a program, it touches every corner of your operation—from human resources to engineering to sales and Trash Talk! everything in between. There’s no area of your business that isn’t going to be Add a BloApCo Shredder above your baler affected, and everyone will play a role and stop complaining about your Trash Line. in the success of the program.” And remember, Chamberlain adds, BloApCo warehouse shredders greatly expand disposal capacity and: that labor management isn’t just about ▲ Eliminate jams and ensure your production area is always clear of OCC rolling out a new set of rules and ▲ Increase bale density and lower your haul-away costs expecting your employees to fall in ▲ Save energy and improve your environment with and start following them. “It’s about quiet, low HP, low dust performance how everyone looks at their day-to-day PMS 2728 activities and how they go about doing PMS 485 www.bloapco.com 800.959.0880 their business.” Ⅺ

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ed load chain for corrosion resistance; a heavy-duty carrying bag; and heat- treated steel side plates for durability. Ingersoll Rand, 704-655-5210, www. ingersollrandproducts.com.

Maximize headroom above crane with compact electric wire rope hoist With a compact construction, the CXT electric wire rope hoist accommodates pounds to 2 tons. Additionally, the sup- facilities with limited headroom above the plier offers fixed and adjustable height crane, while maximizing the use of floor steel gantry cranes in capacities from 1 to Effortless load control space. The hoist can be custom-tailored 5 tons, with spans to 30 feet and heights to lift loads up to 80 metric tons. Features to 20 feet. Gorbel, 800-821-0086, www. with freestanding include a durable motor with a 60% duty gorbel.com. workstation cranes cycle and rugged DC brakes that run for Capable of handling loads up to 4,400 one million opera- pounds, KBK freestanding workstation tion cycles. Easily Make long transit runs with cranes can be easily installed into a new accessed for main- rider-style floor crane or existing space to provide lifting assis- tenance, the hoists Ideal for handling of heavy items that tance to operators. Crane spans range can be programmed require transport over long distances from 10 to 34 feet and come in 10 differ- with advanced intel- within a plant or warehouse is a new ent track profiles. Features include pat- ligent functions, such rider-style floor crane. The portable ented articulating hanger assemblies and as sway control, tar- crane’s operator compartment provides a trolleys that provide precise load move- get positioning and comfortable, stable stance, while padded ment. For simple installation, the crane’s protected area limits rails accommodate both right- and left- base structure does not require cross for total operator control over process handed operators. With lifting capacities bracing to the building or field welding, tasks. The hoists also limit horizontal of 2,000 pounds (larger with custom allowing setup on any concrete floor that hook movement for fast, accurate load units) the portable cranes feature electri- will support the required anchor bolt positioning. To reduce maintenance costs cally actuated traction and hydraulics for force. Demag, 440-248-2400, www. and downtime, the hoist can be equipped strain-free, ergonomic transport of heavy demag-us.com. with a remote monitoring and reporting loads. Suspended loads are held in place connection that provides information without motor or mechanical brake. Full about safety, operation, statistics and power models feature push button lift- service life. Konecranes, 937-525-5533, Portable lever ing and lowering, on-board charging, a www.konecranesusa.com. hoist weighs less change-free battery system and multiple than 10 pounds safety features. Ruger Industries, 800- Equipped with a double 535-2725, www.rugerindustries.com. pawl disc brake for Portable gantry crane ideal enhanced reliability, com- for localized lifting pact Sidekick Series lever Lightweight and portable, an aluminum hoists weigh less than gantry crane provides convenient, flexible 10 pounds, making them localized lifting in a variety of applications. small enough to fit in a It is made from extruded aluminum and toolbox for portability. collapses when not in use for space sav- The hoists’ lifting capaci- ings. Because it can be moved, it is ideal ties range from 0.25 for occasional load or equipment lifting, metric tons (550 pounds) such as over machines for maintenance or to 0.75 metric tons (1,650 pulling product. The crane may be speci- pounds) with 5- and fied with standard spans adjustable up 10-foot chains. Features to 20 feet, and adjustable heights under include a choice of Grade the boom ranging from 7 to 12 feet. The 80 zinc plated or Grade 100 electro-plat- crane line comes in capacities from 250

92 J u l y 2 0 1 4 / MODERN MATERIALS HANDLING mmh.com CORNERSTONES & CONNECTIONS

TUESDAY MAJOR SESSION SPEAKER Daymond John Star of ABC Television’s Hit Reality Business Show, Shark Tank Take the Plunge: You Can Swim with the Sharks

MONDAY KEYNOTE SPEAKER Guy Kawasaki WEDNESDAY CLOSING Special Advisor to the SESSION SPEAKER Motorola Business Unit Judy Carter of Google Motivational Humorist, Former Chief Evangelist Author of Apple Big Laughs, Big Message The Art of Innovation

CSCMP’s Annual Global Conference September 21-24, 2014 • San Antonio, Texas, USA Henry B. Gonzalez Convention Center

Regardless of your supply chain role, you’re an entrepreneur. You seek out and capitalize on opportunities for the ben- eﬁ t of your company, your customers, and yourself. But in today’s business environment, words like “virtual,” “fragment- ed,” and “empowered” can also mean “alone.” That’s precisely why you belong at CSCMP’s Annual Global Confer- ence. Connect with the brightest minds and discover the latest thinking at the supply chain industry’s premier event. Introducing a Whole New Way to Learn In our continual quest to enhance and maximize your conference experience, we’ve organized our sessions into six disciplinary specialties we call “Cornerstones.” These six cornerstones represent the foundation upon which supply chain management and logistics were built. They are designed to quickly direct you to the conference tracks and sessions most pertinent to your area of operation, and are uniquely tailored to the professional development of both you and your team.

Cornerstone I: Talent and Career Cornerstone IV: Manufacturing, Planning, and Sourcing Cornerstone II: Economic Forecasts, Benchmarks, and Cornerstone V: Transportation, Distribution, and Surveys Warehousing Cornerstone III: Thought Leadership and Innovation Cornerstone VI: The Customer

Full line of below-the-hook devices debuts A new line of below-the-hook devices—including pallet (skid) lifters, coil hooks from 0.5- to 50-ton capacities, pipe grabs and combo lifters for crane and/or forklift attachment—is offered. Lift beams in the “Rapid Ready” line, measuring up to 20 feet in length and holding up to 13 tons in capacity, are quoted, engineered, manufactured and shipped to custom specifications in 5 to 7 days. For safety, all products are proof-tested to 125% of capacity before being stocked or shipped. The new products are ideal for computer numerical control (CNC) machine tooling and robotic welding Custom-engineered crane applications. system spans 196 feet Tandemloc, 855- 211-2524, www. For lifting heavy equipment and aircraft parts, a custom-engi- tandemloc.com. neered crane system includes a three-runway, 15-ton capacity crane, one 75-foot span and two 50-foot spans, to reach a total length of 196 feet. It is equipped with a 45R44-206, 450 series patented bridge rail track with a 4.5-inch riding surface. Four end trucks, with 60,000-pound capacity, are driven by 5-horsepower motors to reach travel speeds up to 100 feet per minute. All motion is variable frequency drive controlled. TC/American Monorail Systems, 763-497-7000, www.tcamerican.com.

Stock hoists ship in one week Speedway hoists, with capacities from 2 STORAGE & RETRIEVAL to 5 tons, and Work-Rated hoists, with Solutions capacities from 5 to 20 tons, are offered through a stock program that guarantees shipment within a week. Standard features on both models include steel sheaves, mechanical load brake, double reeving, Maximize the efficiency of your dual-tread trolley wheels, upper and lower plant or warehouse space with the geared limit switch, and branch circuit fus- smallest cubed footage possible. ing. For customization, options such as an Intelligent vertical storage maximizes inverter and radio controls can be added. ACCO Material Handling Solutions, 800- productivity with optimized retrieval 568-5657, www.accomhs.com. times, increased security and improved operator safety. Store smart, store vertical for much less than you think.

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Option adds weighing you dual-speed function to single-brake hoist down? A dual-speed option may now Increase your order picking be specified on NECH single- productivity and minimize workplace brake electric chain hoists. injuries with Pallet Dispensers Offered in hook-mounted from Cherry’s. configuration, or with a hand- pushed, hand-geared or motor- • Quick, no-touch pallet handling for order pick ized trolley, stocked models selectors. come in capacities from 0.25 to • High speed dispenser: dispenses a pallet/s to the 35 tons. Features include an H4 ground every 10 seconds. duty cycle with maximum run • Dispenses GMA, stringer, rental, plastic, aluminum, export and two-way pallets. time of 30 minutes per hour, or • Single deep and double deep models. Capacity: 45 300 maximum starts per hour; pallets to 90 pallets upper and lower limit switches; • Organize & maximize warehouse space by lifetime lubricated gears and centralizing empty pallet storage. bearings; and a heavy-duty • Rent, lease, try or buy. Ask for details. Grade 80 load chain that has Ask us about our ROI calculator! been electro galvanized and zinc-plated to resist wear. Suitable for indoor and outdoor use, the hoist’s sealed body is suitable for harsh environment applications. ACI Hoist & Crane, 866- 424-6478, www.acihoist.com. 800-350-0011 PalletDispenser.com 600 Morse Ave. Elk Grove Village, IL

Motorized Carts ★ Manufactured in the USA

Imagine if transport of heavy equipment, materials and supplies throughout your facility was not an issue. What would that be worth to you? If your employees are transporting heavy equipment, supplies or materials: • over rough/carpeted surfaces Enclosed workstation bridge cranes • over long distances can be interconnected • up or down ramps To provide complete overhead coverage for a large area—up to 40 feet wide with unlimited length—a series of enclosed work- AmericartUSA, LLC. station bridge cranes feature an enclosed track that prevents Motorized Platform Carts dust and other contaminants from collecting on the runway and are the answer to reaching your reduces wear on trolley wheels. The cranes offer load handling employee safety goals for 2014! capacities up to 4,000 pounds and can be interconnected to cover an entire facility or multiple work areas, allowing workers Call Toll-Free TODAY: 1-877-498-0076 to move loads from one station to another, quickly and easily. Fully customizable, with multiple bridges for increased produc- www.americartusa.com email: [email protected] tivity, and telescoping bridges or cantilevered runways that extend reach, the cranes come in ceiling-mounted and freestanding versions. Spanco, 800-869-2080, www.spanco.com. Proudly Manufactured in the USA

mmh.com MODERN MATERIALS HANDLING / J u l y 2 0 1 4 95 FOCUS ON Overhead handling

Below-the-hook cylinder lifter attachment enhances crane system versatility Offered as an attachment for crane systems that handle a variety of cylinder sizes and load weights, a custom-engineered, below-the-hook cylinder lifter features two sets of gripping legs. One set of legs can grab from the sides of a larger cylinder weighing up to 44,000 pounds and measuring 48 inches in diameter and 146 inches long. The second set of legs grabs from the ends of a smaller cylinder, weighing up to 9,000 pounds and measuring 30 inches in diameter and 81 inches long. Because both functions are incor- porated into a single lifter, the unit makes the handling process more efficient. The attachment is ideal for handling waste material. When equipped with special materials and coatings to seal and protect the drive components, the device can be used in dry, dusty environments. Bushman Equipment, 800-338-7810, www.bushman.com.

 Low headroom wire rope hoists fit any size beam  Customizable to operate on beam widths from 3 to 14 inches, low headroom Lo-hed wire rope hoists feature H4 duty ratings,  making them ideal for demanding lifting applications from   0.5 to 15 tons. The hoists’ construction maximizes overhead clearance to provide additional workspace over assembly bays. They also reduce construction costs by lowering ceiling heights without sacrificing workspace. To securely and reliably position loads with precision, the hoists include true vertical lift (double-reeved), enclosed in-line gear train with oil lubrication, mechanical load brake, electric motor brake, emergency upper limit switch, reversing controls and thermal overload protection. The David Round Co., 800-535-2725, www.davidround.com.



               



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Colleen Molko Title: Interim associate dean for Career & Technical Education at Norco College; executive director of the NSF Center for Supply Chain Technology Education Experience: 20 years in state government, 12 years in higher education, and 3 months as executive director of the center. Duties: Hosted at Norco College, the mission of the NSF National Center for Supply Chain Technology Education is to identify and develop skills-based education pathways, facilitate professional development, and disseminate educational materials with the goal of increasing the number of skilled supply chain technicians. accuracy and meet the needs of the Molko: One of our first priorities was e-commerce revolution. This change- to develop a model curriculum that Modern: Before we talk about the over is happening at such a rapid can be used by other community center, let’s start with a definition: pace, there simply aren’t enough colleges and high schools to What’s a supply chain technician? skilled technicians to meet industry’s develop industry-led certificates Molko: A supply chain technician needs. and associate’s degrees in Supply is the highly skilled individual who Chain Technology. The courses in the repairs, installs, operates, maintains Modern: How did the center come model program include: Introduction and upgrades the automated systems about? to Automated Warehousing, Mechanics, AC and DC Electrical, in a warehouse. The responsibilities Molko: Norco College is a Microprocessors/Microcontrollers, could include everything from community college located in Technical Communications, Blueprint conveyors to robotics to mechanical California in the Inland Empire, Reading, Math, OSHA Safety drive systems to sensors and optics which is one of the nation’s logistics Standards, Hydraulics/Pneumatics, and, to some degree, PLCs. hubs. Talking to area businesses, and Welding and Logic Controllers. we recognized this need, as did Although still in development, we Modern: Installation and our partners, Sinclair Community are working with the Manufacturing maintenance have been College in Dayton, Ohio; Oakton Skills Standards Council and MHI performed on materials handling Community College in Des Plaines, to establish an industry certification systems for years, yet this is a new Ill.; and Tacoma Community College for the occupation of supply chain designation and a new program. in Tacoma, Wash. In 2011, the technician. What’s driving it? National Science Foundation invested Today’s automated in the establishment of the National Molko: Modern: What’s the message warehouse is not the same as the Center here in Norco. We also have you want to send to individuals warehouse that is familiar to previous the support of a number of industry considering our field? generations. The technologies used partners, such as Cardinal Health, to support the nation’s supply chains Target and FedEx. Molko: These are high-paying jobs are becoming more advanced and that are going unfilled and that more prevalent every day. They’re Modern: Can you tell us a little provide a living wage. Entry-level being used to increase delivery about the curriculum? salaries are $18 to $20 an hour and go up from there with a career ladder. M speed, decrease costs, improve

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Hyster offers the broadest capacity range in the industry with more than 130 models available—each one designed to get the job done for less thanks to 80 years of engineering excellence that never settles for “good enough.” So whether your job calls for a container handler, a narrow aisle reach truck or something in-between, Hyster has the hardworking, innovative lift trucks for you.

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continually reevaluating our manufacturing processes, we’re able to offer a competitive advantage to our customers. ”

EXPERIENCE THE ADVANTAGE. www.hytrol.com | blog.hytrol.com