The Orange Rag www.legaltechnology.com DDS suppliers go for Blackberry Two of the UK’s biggest suppliers of digital dictation software – Bighand and nFlow – have announced their support for the Blackberry PDA as a dictation client, so users will in future be able to make phone calls, check their email plus dictate notes and send them off for transcription from the same device. As subscribers to our Orange Rag blog will have noticed, the war of words between the two suppliers (still nothing from Winscribe, the other big player in the DDS market although we do expect more Blackberry-related dictation announcements Dave Terry quits Elite from other suppliers later this summer) has been Thomson Elite veteran Dave Terry has quit uncharacteristically acerbic, with nFlow accusing Bighand as vice-president of sales. Unconfirmed of being “all hype over substance”. reports say he is joining Chrome River Technologies, the new venture set up by At the heart of this dispute is the fact the Bighand solution, Elite co-founder Alan Rich after he left the which was developed by Blackberry applications company in February this year. Chrome specialists PaperIQ, will only run on Blackberry OS 4.2 River’s website says the company was which (unless you want to upgrade the operating system created to deliver ‘the latest rich internet on your Blackberry) is only available on later models of application technologies to improve the Blackberry (the Pearl, the Curve and the 8800) whereas business operations for professional most law firms are still running second generation 8700 or services firms’ and that they are currently even first generation 7200 models. nFlow say their new building multi-language, multi-currency offering – nFlow Mobile – will be a more flexible system systems for global deployment, that that will support DDS on both Blackberry and Microsoft incorporate business process rules. Windows Mobile devices. In addition, nFlow anticipate www.chromeriver.com their system will be compatible with not only the nFlow DDS but also the rival products from Bighhand and Eight minutes and Winscribe. The nFlow mobility suite is due to be launched later this summer although we understand it is currently counting... being tested by one large law firm. We’ve always known the Insider is one of the rare publications in the legal world that is read pretty much the moment it DAC select Recommind lands on someone’s desktop. But just how Davies Arnold Cooper has selected Recommind’s quickly even surprises us. For example, MindServer Legal system to provide its new know-how we sent out the digital edition of issue 197 retrieval platform. In the process of evaluating the product, at 12:00 noon on Wednesday 25th April the firm recognised that the system’s ability to index and and within 8 minutes had received back search unstructured data also meant it could be used as a our first reader comments on its stories. document review tool in a litigation support capacity. Legal Technology Insider (198) May 2007 2 News in brief CSG FAST acquisition Legal Inc makes iconection creates ripples Litigation support specialist Legal Inc has The Computer Software Group (CS Group) has bought the launched a new consultancy service for FAST (Federation Against Software Theft) software licence firms switching away from remotely compliance organisation for £10.5 million. While this served platforms to Legal Inc’s own follows the CS Group’s strategy of acquiring horizontal iConect hosting environment. Called market products that can be sold to customers of its legal Making the iConect-ion, it takes the form (AIM, Laserform & Videss) and not-for-profit vertical of a one day workshop. Legal Inc director market suppliers, the deal has stirred up controversy. For Lisa Burton said there was a growing example, although some larger users (including Linklaters, demand for ‘local’ delivery of services Berwin Leighton Paisner and the Scottish Legal Aid Board) “with firms wanting suppliers they can have been able to save money because the FAST software partner with effectively – they don’t want has helped identify inefficient licensing (typically through to have to rely on a remote set-up and buying more copies of software than they need), among support that is one step removed.” smaller businesses FAST still has a Big Brother reputation. www.legalinc.co.uk The computer industry magazine IT Week recently Interaction wins across Europe accused the FAST salesforce of browbeating prospects The latest wins for LexisNexis Interaction’s “with a sales patter worthy of a dodgy double-glazier”. CS CRM software include Leigh Day & Co in Group’s CEO Vin Murria replied that while it was the UK, Uria & Menendez in Spain, the necessary to warn customers of the consequences of Moscow office of White & Case and non-compliance, the new owners had a different sales Kromann Reumart in Copenhagen. philosophy and “our approach is not about sticks, it is about carrots”. This is already being seen in the legal Two firms roll out RPost sector where FAST is promoting the benefits to law firms of Speechly Bircham LLP and Cumberland meeting IT asset management standards and how this can Ellis LLP are to roll out the RPost registered help with broader compliance issues, such as Lexcel. email service, which provides verifiable proof of outgoing email communications A further problem is while software companies were (including proof of delivery, content and willing to subscribe to FAST when it was independent, time) later this spring. Unlike some other now it is part of a larger group that is a software publisher ‘secure’ email systems, RPost is a one in its own right – and therefore a competitor – this is seen click system that requires no reciprocal as a serious conflict of interest, with industry sources agreements from recipients. suggesting at least four legal software suppliers will not be www.rpost.com renewing their FAST subscriptions this year. Metastorm announce new intake pod Business process management specialist Data exchange protocol out Metastorm has launched a New Business LiST, the UK litigation support technology think tank, has Intake (NBI) process pod for the legal released a finalised version of Part 1 of its Data Exchange market. The new pod (part of a library of Protocol (Disclosure Documents). LiST has also process pods Metastorm is building) can commenced consultations on Part 2 (Disclosure Data) of handle such tasks as screening new the protocol. Copies of both documents, associated release clients, running conflicts of interest notes and a joint LiST/Adobe statement on the PDF versus searches and generating online forms to TIFF debate can be found on the LiST website. The collect client, matter and billing data. consultation period ends on 31st August 2007. www.metastorm.com www.listgroup.org/publications.htm Legal Technology Insider (198) May 2007 3 AlphaLaw acquire News in brief Cashier 2000 business Crill Canavan selects Aderant AlphaLaw has acquired the customer base of IT Jersey law firm Crill Canavan has selected Accounting, the Somerset-based accounts, time recording the Aderant Expert system for its new and legal aid software supplier whose current core product practice management platform. The firm is the Cashier 2000 system. The sale follows the decision said a key requirement was for a proven by IT Accounting’s owner, Richard White, to retire. IT system built on Microsoft standards for Accounting has about 50 law firm sites, 15 have already business process management, database converted to AlphaLaw systems and most of the remainder design and user interface. are due for conversion during the next few months. • During the first part of this year, 11 firms have signed up ISYS picked for litigation support for AlphaLaw’s next generation case management system Simpson & Marwick has selected ISYS Uno. These include John Morley & Co, Douglas Silas Search Software to provide the search Solicitors, RJ Hawksley, Ogun@Law, Langley Wellington, functionality for its litigation support David Burnett & Co and Connect Conveyancing. system. The firm scans all documents and www.alphalaw.com converts them into searchable PDF files which are then indexed by ISYS and can be searched either within ISYS or through TFB commit to support Carter its CaseMap case analysis application. TFB says its Partner for Windows development team is not www.isys-search.com only committed to supporting the huge changes to criminal legal aid work administration, required by the RSinteract goes into Browne Jacobson Carter Review between now and 2012, but will do so as Nottingham-based Browne Jacobson has part of its standard support contracts. This is unlike some awarded ICS (0161 886 8500) a contract other vendors who are reported to be either treating it as a to design and implement a data chargeable extra or pulling out of legal aid altogether. warehouse based on SQL Server 2005 and to deploy an RSinteract reporting system. This was developed by ICS and is built Blandy & Blandy pick Pilgrim upon Microsoft’s BI business intelligence Reading-based Blandy & Blandy has selected Pilgrim toolset. Browne Jacobson IT director Peter Systems’ LawSoft software to replace its Axxia PMS and Birley said by going the Microsoft BI route provide its new practice, case, document and CRM the firm would be able to ‘push’ data management facilities. Nick Burrows, the partner heading towards end users and give them a self- the selection, said “like many firms today, we require more service capability. than the basic bookkeeping and client