10 CEOS Who Are Transforming HEALTHCARE in AMERICA Alan B
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The Monthly Publication by CEOs for CEOs www.ceoforum.ceo $19.95 Dr. Toby Cosgrove Jo Ann Jenkins Dr. Stephen K. Klasko Sandra L. Fenwick President & CEO CEO President & CEO President & CEO Cleveland Clinic AARP Thomas Jefferson University & Boston Children’s Hospital Jefferson Health THE 10 CEOS who are transforming HEALTHCARE IN AMERICA Alan B. Miller Dr. Alan J. Bauman Founder, CEO & Chairman Founder & CEO Universal Health Services Bauman Medical Ronald A. Williams Dr. Graham Gardner Nick Desai Kevin Lamb CEO, RW2 Enterprises Co-Founder & CEO Co-Founder & CEO Founder & CEO Former CEO, Aetna Kyruus Heal Advanced Tissue The CEO Forum - February 2018 Empowering Watson Health offers best-in-class capabilities everyday heroes in five key areas across the health landscape, including: to transform health IBM Watson Health™ provides the technology and expertise needed to power thriving organizations, support vibrant communities and solve Government the world’s most pressing health challenges. Supported by the proven innovation of IBM, the dynamic intelligence of Watson™ and a relentless commitment to improving the health industry, Watson Health helps unlock nontraditional data sets— social, physiological, genomic, economic and more—to help uncover critical insights. Oncology and genomics Our solutions are designed to help professionals: – Pursue remarkable outcomes Leverage innovations in analytics to drive better health economics and productivity, allowing faster and more effective progress toward life-changing results Value-based care – Establish essential connections Easily tap into, and take advantage of, health ecosystems by connecting to the knowledge, skills and capabilities needed most – Accelerate discovery Quickly identify the optimal path forward by utilizing advanced Life sciences tools and intuitive solutions that expedite problem solving – Achieve heightened confidence Decide and take action with increased certainty by uncovering unique sets of robust and actionable insights Imaging Are you ready to start your transformation? ibm.com/watson/health/ ©2017 IBM Watson Health. IBM, the IBM logo and ibm.com are trademarks of IBM Corporation in the United States, other countries or both. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml. Table of Contents THE INTERVIEWS 5 From the Desk of Robert Reiss 6 Companies in this Issue 8 Dr. Toby Cosgrove 61 CEO Library President & CEO, The Cleveland Clinic CEO INSIGHT 14 Childhood Cancer Research • St. Baldricks 16 Jo Ann Jenkins Kathleen Ruddy, CEO, St. Baldrick’s Foundation CEO, AARP 36 Aflac’s Groundbreaking One Day Pay SM: It Took a Village 24 Stephen K. Klasko, MD, MBA Teresa White, President, Aflac President & CEO, Thomas Jefferson University & 62 Surviving Cancer: Breaking the Pattern Jefferson Health Judith E. Glaser, CEO Benchmark Communications, Inc. 72 Future Trends in Consumer-Centric Healthcare: 2018 & Beyond 30 Sandra L. Fenwick Susan B. Frampton, PhD, President, Planetree International President & CEO, Boston Children’s Hospital 90 Curing Cancer: Collaborative Environments Dr. Samuel Waxman, MD 38 Alan B. Miller EXPERT ADVICE CEO, Universal Health Services 80 How Cognitive Computing is Transforming Healthcare 44 Dr. Alan J. Bauman, MD Deborah DiSanzo, General Manager, IBM Watson Health Founder & CEO, Bauman Medical CEO ROUNDTABLE 22 Healthcare Trends: CEOs Discuss The Future Of Health Care 54 Ronald A. Williams 52 Top Hospital CEOs Predict A Brave New World Of Patient CEO, RW2 Enterprises, Former CEO, Aetna Engagement 64 Graham Gardner, MD Co-Founder & CEO, Kyruus The CEO Forum Team Deb Russo Allison Burke www.ceoforum.ceo Creative Director Deputy Editor 74 Nick Desai 203-470-3509 203-313-9496 Co-Founder & CEO, Heal [email protected] [email protected] Robert Reiss Kenneth D. Brown 82 Kevin Lamb Founder, Host & CEO Manager of CEO Communications Founder & CEO, Advanced Tissue 203-894-9400 203-249-4490 [email protected] [email protected] For sponsorship or advertising opportunities contact Bill Peters, Managing Director, 203-536-1455 [email protected] E C U T I E X V E HAIR RESTORATION EXPERIENCESM RELAX. REJUVENATE. RESTORE. LIKE A BOSS Leadership starts at the top... so why not make your hair your crowning achievement? Our Executive Hair Restoration Experience SM is a concierge service that creates custom getaways for top corporate officers to privately undergo personal treatment with Dr. Alan J. Bauman, MD, ABHRS, voted North America’s #1 Top Hair Restoration Surgeon by Aesthetic Everything. INCLUDES AIR TRAVEL | LUXURY RESORT ACCOMMODATIONS | PRIVATE CAR SERVICE | FINE DINING | GOLF | TENNIS | SPA | AND MORE Let us create the perfect custom Hair Restoration Experience for you. BOCA RATON | BAUMANMEDICAL.COM/LIKEABOSS | 561 430 2190 HAIR RESTORATION FOR MEN AND WOMEN BMG 1217 166 CEO FORUM FULL PAGE AD V7.indd 1 12/22/17 2:57 PM From the Desk of Robert Reiss For some time our readers – the top 10,000 CEOs in America – have asked us to dig deeper into one area that impacts all CEOs both professionally and personally… healthcare. Based on that request, you hold in your hands our first ever special issue: “The 10 CEOs Who Are Transforming Healthcare In America.” E C U T I E X V E Our editorial team has carefully selected 10 exceptional CEOs who are shaping HAIR RESTORATION the future of healthcare today. You will learn from the established leaders and the pioneers; each sharing their perspective on a specific aspect of healthcare. This has SM EXPERIENCE many elements of the continuum of healthcare including: hospitals, behavioral health, wound treatment, aging, artificial intelligence, reinventing house calls, hair health, children’s health and health insurance. RELAX. REJUVENATE. RESTORE. We start off with Dr. Toby Cosgrove who, in his final interview as CEO, shares the story of how over a dozen years Cleveland Clinic transformed itself to become what many consider the best run hospital in all of America. Jo Ann Jenkins, CEO of AARP, the largest organization of its type, explains their vision of changing the model of how people LIKE A BOSS enjoy the second half of their life in a concept Jo Ann coined as “Disrupt Aging.” Next is Dr. Steve Klasko, CEO of Jefferson Health, a true healthcare visionary and riveting keynote speaker, who shares the many counterintuitive strategies Jefferson uses to be one of the fastest-growing, most successful systems in America. Sandra Fenwick, CEO, Boston Children’s Hospital, aka Harvard University, leads the most highly rated children’s hospital in America. She discusses the significant opportunities to enhance children’s healthcare. Alan Miller is not only the CEO and Chairman of Universal Health Services, the leading behavioral health organi- zation, but he is the founder who built the organization from start-up to 81,000 employees, $10 billion in revenue and 320 hospitals. Dr. Alan Bauman has taken on the challenge of balding, which nearly 100 million Americans have, and leads the nation’s largest most comprehensive center for hair restoration and has been the visionary pioneer who has brought the art and science of hair transplantation into the mainstream. Ron Williams, who turned Aetna from a $292 million loss to a $2 billion profit and led the charge as an advocate for healthcare accessibility by all, shares his insights as a leader in three areas of healthcare: coaching and guiding executives; private equity; and board governance. He also offers primary research insight on how our next generation, millennials, think. We finish with three visionaries who have used technology to build the models that will transform healthcare over the next decade. Dr. Graham Gardner is CEO of Kyruus, who created a brilliant and highly successful new digital model for hospital physician management at the intersection of healthcare and Moneyball. Nick Desai, CEO of Heal, is Leadership starts at the top... so why not make your hair your crowning achievement? leading the first ever app where patients can have a doctor house call within two hours, and Heal is on the path to actually becoming America’s first national health provider. Kevin Lamb, CEO, Advanced Tissue, who has pioneered Our Executive Hair Restoration Experience SM is a concierge service that creates custom getaways for top corporate officers to privately undergo personal video – a talent he perfected as producer of 13 major movies including the new hit Marshall – in a new model dra- treatment with Dr. Alan J. Bauman, MD, ABHRS, voted North America’s #1 Top Hair Restoration Surgeon by Aesthetic Everything. matically enhancing patient outcomes. INCLUDES AIR TRAVEL | LUXURY RESORT ACCOMMODATIONS | PRIVATE CAR SERVICE | FINE DINING | GOLF | TENNIS | SPA | AND MORE If you know any transformative CEOs you think we should interview, please reach out to me directly. Let us create the perfect custom Hair Restoration Experience for you. Robert Reiss BOCA RATON | BAUMANMEDICAL.COM/LIKEABOSS | 561 430 2190 HAIR RESTORATION FOR MEN AND WOMEN www.ceoforum.ceo The CEO Forum 5 BMG 1217 166 CEO FORUM FULL PAGE AD V7.indd 1 12/22/17 2:57 PM Companies In This Issue Cleveland Clinic is a nonprofit multi-specialty academic medical center that inte- grates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. For more information, see Cleveland News and resources which are available at newsroom.clevelandclinic.org. AARP is the nation’s largest nonprofit, nonpartisan organization dedicated to empow- ering Americans 50 and older to choose how they live as they age.