(DEA) Programme
Total Page:16
File Type:pdf, Size:1020Kb
Depositor Education and Awareness (DEA) Programme CUTS-Reserve Bank of India Parnership Event Report November, 2017-January, 2018 First Quarter of Phase II DEAF Scheme The Reserve Bank of India (RBI) has established the ‘Depositor Education and Awareness Fund (DEAF) Scheme 2014’ considering unclaimed funds of depositors to utilise the same for promotion of interests of the depositors. The statutory basis of this Fund is Section 26 A of the Banking Regulation Act, 1949 and on such grounds, this Fund was created by taking over inoperative deposit accounts, which have not been claimed or operated for ten years or more or any deposit or any amount remaining unclaimed for more than ten years lying in various banks in India. It is to be noted that as per the information provided by the Indian Parliament in December 2013, crores of unclaimed deposits that were lying in banks of major cities of Rajasthan like Jaipur, Kota, Udaipur, Ajmer, Chittorgarh, Bhilwara, Jodhpur, etc. However, this does not deny the rights of the depositors/claimants to claim their deposits/unclaimed amount. Banks on demand, should repay the customer/depositor along with interest, if applicable and lodge a claim for refund from the fund for the paid equivalent amount. The RBI constituted a Committee to administer and manage the fund in accordance with the scheme. The fund needs to be utilised for promotion of depositors’ interests and for such other purposes, which might be necessary for the promotion of depositors’ interest as might be specified by the RBI. Pilot Phase I The RBI had invited application from the non-government organisations (NGOs) to conduct awareness related programmes from the Fund, and keeping this into consideration they registered themselves with such institutes. CUTS as per the mandate given by the RBI, decided to conduct awareness workshops in five cities of the State of Rajasthan comprising Jaipur, Kota, Chittorgarh, Bhilwara and Sawai Madhopur in the initial state of Phase I. The launch of the programme along with first awareness workshop was conducted in Jaipur on June 07, 2016. The programme witnessed the participation of consumers from rural as well urban, representatives from the RBI along with different banks and media. Various bank officials served as resource persons and provided valuable information and important guidelines regarding safe and secured banking. This was followed by four more programmes in a series, including the launch programme in Sawai Madhopur, Bhilwara, Chittorgarh and Kota respectively. All the programmes drew adequate participation from customers, bankers and media as well. The synthesis report of it can be viewed at: http://www.cutsinternational.org/CART/pdf/Report_on_Launch_cum_DEA_Programme.pdf. Extension of Phase I In continuation of the pilot phase, Depositor Education and Awareness (DEA) Fund Committee decided to further sanction a second lag of phase I to conduct two more pilot programmes focussing on rural and urban consumers, which were organised in Jobner 2 (Jaipur) and Dausa in accordance with the pattern conducted by RBI. Besides given this background, ‘Train the Trainer’ programme for the concerned NGOs was organised at College of Agriculture Banking (CAB) Pune. The objective was to bring homogeneity in the nature of the depositor awareness programmes conducted in terms of quality, programme content, target audience and capability of the speakers. Phase II After the successful completion of second lag of phase first, the organisation has been considered for conducting further programmes on depositors’ education and awareness by the DEA Fund Committee. About 36 programmes have been sanctioned for year one, which means atleast nine need to be conducted in each quarter of three months. In this year of Phase II, nine programmes in the first quarter from November 22, 2017-January 24, 2018 were successfully organised, which included three urban and six semi-urban areas at district as well as block level. 3 DEA Programme of First Quarter of Phase II At a Glance Programme/ Date No. of Occupation of Local Bankers & Topics Mode of Name of RBI Comments Date/ Participants the CUTS Resource Covered Delivery Officials Venue Participants Person (Presentation/ Attending the Panel Programme Discussion) Programme- 1 22/11/17 32 Males & House wife, Munish P Kothari, Overview of Talk, Jagdish Prasad Well for Urban 30 Females Anganwadi Chief Counsellor, Depositor Presentations Joiya, Assistant organised Consumers, i.e. 62 worker, Disha Trust-FLCC, Education and Discussions General programme Hotel Om details of Doctor and Jaipur and Former and Manager, and immense Complex, participants College Regional Awareness, Financial enthusiasm Bharatpur are attached Students Director, Mumbai Schemes of Inclusion and shown by in the activity Pankaj Kumar Singh Government Development urban report Rathore, Ujjivan Small Available Department consumer. Finance Bank Ltd. through This Banks, motivated the Manish Kumar Deposit entire CUTS Singhal, Branch Head, Accounts: team to Bank of Baroda Operational organise these Aspects, programmes RK Mittal, Chief Electronic at a wider Manager, BRKG Bank Modes of level. Payment/ Deepak Saxena, Remittance, Assistant Director & Grievances Deputy Head, CUTS, Redressal Jaipur and Awareness Programme- 2 23/11/17 59 Males + Teachers, Mr. Munish P Kothari, Topics Talk, Mr. Jagdish Another well 12 Females = College Chief Counsellor, remained Presentation Prasad Joiya, organised For Urban 71 Students, Disha Trust-FLCC, the same and Discussion Assistant urban level Consumers, Details are Police Mr Prem Singh, Chief General programme, Dholpur at attached in Personnel’s LDM, Dholpur Manager, which showed 4 Programme/ Date No. of Occupation of Local Bankers & Topics Mode of Name of RBI Comments Date/ Participants the CUTS Resource Covered Delivery Officials Venue Participants Person (Presentation/ Attending the Panel Programme Discussion) Hotel Kailash, the activity and Farmers Mr Rajesh Kumar, Financial the need to Dholpur report Chief Manager, State Inclusion & have more Bank of India, Dholpur Development and more Department such K K Sharma, programmes Counsellor, Financial in the entire Literacy Rajasthan Mr Abhay Tiwai, state. Officer S-1 Bank of Baroda, CUTS Team Programme-3 13/12/17 40 Males + House wife’s, Munish P Kothari, Talk, Mr. VC Gupta, Participant 14 Females = Teacher, Chief Counsellor, Presentation Assistant had very For Urban 54 Traders, Disha Trust-FLCC and Discussion Manager, positive views Consumers, Details are Farmer and Financial on the content Karauli at attached in Students Vikaram Singh, Inclusion & of workshop Hotel Prakash the activity Assistant Manager, Development report IDBI, Karauli Department Birbal Meena, Manager, Bank of Baroda Ashok Mangal, Manager, Central Bank of India CUTS, Team Programme-4 14/12/17 39 Males + Teachers, Munish P Kothari, Talk, Mr. RC Participants For Semi- 12 Females = Farmers Chief Counsellor, Presentation Lakhotia, raised many urban 52 Students and Disha Trust-FLCC, and Discussion Assistant questions Consumers, Details are Traders SS Meena, Chief Manager, regarding the 5 Programme/ Date No. of Occupation of Local Bankers & Topics Mode of Name of RBI Comments Date/ Participants the CUTS Resource Covered Delivery Officials Venue Participants Person (Presentation/ Attending the Panel Programme Discussion) Gangapur attached in Manager, BRKG Bank Financial banking City, Sawai the activity Inclusion & services and Madhopur at report Ashish Rawat, Development shared some Hotel Manager, Bank of Department basic Mangalam Baroda problems Palace Ajay Kumar Meena, about the Branch Manager, State financial Bank of India services VK Duboliya, Manager, BRKGB CUTS, Team Programme- 5 20/12/17 44 Males + Teachers, Munish P Kothari, Talk, Viren Mohun, Participants For Semi- 22 Females = Farmers, Chief Counsellor, Presentation Assistant demands urban 66 Students, Disha Trust-FLCC and Discussion General more and Consumers, Details are Shopkeepers Gulshan Kumar Jatav, Manager, more such Lalsot, Dausa attached in and Media Probationary Officer, Financial workshop at Hotel the activity Personnel’s Bank of Baroda Inclusion & should be Maandan report Development organised so Palace RC Meena, Deputy Department that common Manager, State Bank consumer can of India be benefited by it LR Meena, Chief Manager, UCO Bank Programme- 6 28/12/17 82 Males + Students, Munish P Kothari, Talk, Mr. RC Participants For Semi- 13 Females = Teachers, Chief Counsellor, Presentation Lakhotia raised urban 95 Farmers, NGO Disha Trust-FLCC and Discussion Assistant question Consumers, Details are personnel’s Manager, regarding Kotputli, attached in and Traders. Ashish Sengar, Financial redressal Jaipur at the activity Assistant Manager, Inclusion & mechanism, 6 Programme/ Date No. of Occupation of Local Bankers & Topics Mode of Name of RBI Comments Date/ Participants the CUTS Resource Covered Delivery Officials Venue Participants Person (Presentation/ Attending the Panel Programme Discussion) Morijawala report IDBI Bank Development which was Dharamshala Mr. Deepak Sharma, S- Department then 1, Officer, Yes Bank addressed by Mr. Tarun Rajoria, S-1 our experts Officer, Assistant Manager, Union Bank of India Programme- 7 10/01/18 74 Females + Students, Mr. Munish P Kothari, Talk, No one from Females For Semi- 27 Males = Farmers, SHG Chief Counsellor, Presentation RBI participation urban 101 Representativ Disha Trust-FLCC and Discussion was very good Consumers, Details are es, Anganwadi Mr. OP