TP ICAP Annual Report and Accounts 2019 Accounts and Report Annual TP ICAP Annual Report and Accounts 2019 We provide access to global Contents financial and commodities Strategic report: Financial and strategic highlights 1 At a glance 2 markets, improving price Our business model 4 Chairman’s statement 6 discovery, flow of liquidity Chief Executive Officer’s review 8 Market factors 13 Strategy 14 and distribution of data, Case studies 15 Key performance indicators 18 working with and supporting Financial and operating review 20 Viability statement and the communities in which we going concern 33 Risk management 34 Principal risks and uncertainties 36 operate and facilitating Resources, relationships economic growth. and responsibilities 40 Governance report: Compliance with the UK Corporate Code 2018 46 Chairman’s introduction >>Our brokers match buyers and sellers of financial, to governance 47 Board of Directors 50 energy and commodities products and facilitate Corporate governance report 52 price discovery, execution and risk management. How the Board has satisfied its section 172 duty 57 Report of the Nominations >>We provide independent data to participants in and Governance Committee 66 the financial, energy and commodities markets, Report of the Audit Committee 70 Report of the Risk Committee 75 including live and historical pricing content, Report of the Remuneration and advanced valuation and risk analytics. Committee 78 Directors’ report 100 >>We are a trusted partner to our clients, enabling Statement of Directors’ Responsibilities 105 them to transact with confidence. Financial statements: Independent Auditor’s Report to the Members of TP ICAP plc 106 Consolidated: Income Statement 113 Statement of Comprehensive Income 114 Balance Sheet 115 Statement of Changes in Equity 116 Cash Flow Statement 118 Notes to the Financial Statements 119 Company: Balance Sheet 177 Statement of Changes in Equity 178 Notes to the Financial Statements 179 Shareholder information 182 Group undertakings 184 Glossary 191
Cautionary Statement This Annual Report has been prepared for, and only for, the members of the Company, as a body, and no other persons. The Company, its Directors, employees, agents or advisers do not accept or assume responsibility to any other person to whom this document is shown or into whose hands it may come and such responsibility is expressly disclaimed. By their nature, the statements concerning the risks and uncertainties facing the Group in this Annual Report involve uncertainty since future events and circumstances can cause results and developments to differ materially from those anticipated. The forward-looking statements reflect knowledge and information available at the date of preparation of this Annual Report and the Company undertakes no obligation to update these forward- looking statements. Nothing in this Annual Report should be construed as a profit forecast. Strategic report Governance report Financial statements 1 Financial and strategic highlights
Revenue – statutory (£m) Contribution (£m) (APM)2 Operational performance: >> Group revenue of £1,833 grew 4% on a 1,833 1,757 1,763 670 679 694 reported basis (1% at constant currency). >> Group improved underlying and reported operating profitability. >> Global Broking revenue decreased 1% on a reported basis (3% at constant currency), as resilient Rates were offset by weaker Credit and Equities businesses. 2017 2018 2019 2017 2018 2019 >> Energy & Commodities revenue increased Operating profit – statutory (£m) Operating profit – underlying1 (£m) (APM)2 15% on a reported basis (11% at constant currency) on strong organic growth, 142 263 276 279 strategic hires, Axiom acquisition and favourable markets. 102 93 >> Institutional Services revenues increased 23% on a reported basis (21% at constant currency). >> Data & Analytics revenues increased 15% on a reported basis (11% at 2017 2018 2019 2017 2018 2019 constant currency). Operating margin – statutory (%) Operating margin – underlying1 (%) (APM)2 Strategic highlights: 7.7 15.0% 15.7% 15.2 >> Successfully completed the three-year 5.8 ICAP integration programme, generating 5.3 £80m in synergy savings3. >> Increased earnings diversification through growth in non-broking businesses. >> Built a new executive leadership structure to streamline revenue generation. 2017 2018 2019 2017 2018 2019 >> Evolving medium-term strategic themes focusing on aggregation, Profit before tax – statutory (£m) Profit before tax – underlying1 (£m) (APM)2 electronification and diversification. 245 93 233 230 72 Dividend: 62 >> Interim dividend of 5.6p per share declared on 8 November 2019. >> Final dividend recommended of 11.25p per share due to be paid 19 May 2020. >> Total dividends in respect of 2019: 16.85p 2017 2018 2019 2017 2018 2019 (2018: 16.85p). Basic earnings per share – underlying1 (p) Basic earnings per share – statutory (p) (APM)2 1 Underlying results represent the results excluding 15.8 33.3 34.2 33.8 acquisition disposal and integration costs and exceptional items. Please refer to page 21 of the 12.0 Annual Report. 2 Alternative Performance Measures (‘APM’) are defined and explained on pages 18 and 19. 5.7 3 Synergy savings reflect the reduction of underlying staff and other costs as a result of implementing the integration programme. Staff cost savings are 2017 2018 2019 2017 2018 2019 a result of both individuals leaving the Group or transferring to integration related roles that will cease once integration is complete. www.tpicap.com 2 Strategic report At a glance We are a global firm of professional intermediaries that plays a central role in the world’s wholesale financial, energy and commodities markets.
Our brands
We operate a global portfolio of highly respected brands, each with a separate and distinct client offering.
Global Broking Energy & Commodities Institutional Services Data & Analytics
Our vision, purpose, method and values
Our vision Our purpose What we want to be What we want to do
To be the most trusted and respected data and market execution We provide access to global financial and commodities markets, provider in the financial, energy and commodities products that improving price discovery, flow of liquidity and distribution of we transact. data, working with and supporting the communities in which we operate and facilitating economic growth.
Our method Our values How we accomplish our purpose How we seek to act
Our people utilise their skills and experience, combined with How we conduct ourselves as individuals and as a Group is as a strong technology offering, to work in close partnership with important as the products and services we provide. We want to a diverse range of clients to deliver services. We continually have a business culture that allows us to serve our clients in the enhance our services and our operations as our clients’ needs best possible way, and holds up to the most intense scrutiny. and preferences change and as markets and the regulatory Our values, which underpin everything we do, are: environment evolve. Honesty Integrity Respect Excellence
Annual Report and Accounts 2019 Strategic report Governance report Financial statements 3
How we transact Read more about how we transact in our business model on pages 4 and 5.
1 2 3 TP ICAP 4 Oil
It’s January To fly Brian there To get a fixed In August and Brian is in August the airline price for the fuel Brian jets off looking to buy needs to spend the airline uses to Portugal. a plane ticket money on fuel. a derivative. TP Rather than run ICAP helps the to Portugal in the risk of the price airline’s bank buy August for his of fuel increasing that derivative at £ summer holiday. by the time the the best price. The airline sells plane takes off in the ticket to August, the airline Brian for £200. fixes the price of fuel now in January.
Mortgages
Sophia is She finds a To protect Sophia moves moving house good deal themselves from into her new and wants from her bank potential interest home. to get a five who give her a rate rises, the bank year fixed rate mortgage to buys a financial mortgage. help her buy product to help her new home. them hedge their risk (an interest rate £ swap). They use TP ICAP to get the best price for this interest rate swap.
FX
Motion car Motion is worried Their bank uses Motion have company, that the US Dollar TP ICAP to certainty over based in the UK, might increase in buy a foreign the price of needs to ensure value over that exchange steel and is it has enough time. Motion derivative that able to meet steel to meet want to have fixes the price $ production demand for its certainty about $ of US Dollars demand. cars over the the US Dollar compared to next year. The price it will pay the pound. price of steel is for the steel so it in US Dollars. goes to its bank to get a fixed price.
Financial Information
Rosie has a To get an accurate The financial data ABC Pension pension with value, ABC providers have in Fund provides ABC Pension Pension Fund turn been provided an up to date Fund managers needs financial the information pension fund and receives information and from TP ICAP. TP statement for a statement market prices on ICAP has a rich £ Rosie. every year. This everything Rosie supply of financial statement sets owns. ABC Pension data from tens out the value of Fund gets this of thousands of all her pension information from transactions we fund assets. financial data execute every day. providers. www.tpicap.com 4 Strategic report Our business model We provide our clients with a wide choice of execution services, data products and analytics.
Our resources What we do
We allocate our resources in the most We act as an intermediary between buyers and sellers of complex financial efficient and sustainable way possible products, enabling them to trade efficiently and effectively. There are three to increase shareholder value. main models in which we derive broking revenue:
People Name Passing Matched Principal Executing Broker Our people are key to our Around three quarters Around one fifth of the The remainder of success, and their relationships of the Group’s broking Group’s broking revenue the Group’s broking and expertise sets them apart revenue is derived from is derived from Matched revenue is derived Name Passing activities, Principal activities, from operating as an Our pools of liquidity where the Group where the Group is the Executing Broker, where The liquidity we can access identifies and introduces counterparty to both the Group executes enables us to provide efficient buyers and sellers the buyer and seller of transactions on certain execution services at the best who wish to transact a matching trade. The regulated exchanges price for our clients between themselves Group bears the risk of in respect of client and where the Group’s counterparty default orders, and then Financial strength exposure is limited to during the period ‘gives-up’ the trade Our financial strength and outstanding invoices between execution and to the relevant client credit worthiness provides for commission from settlement of the trade. (or its clearing member). security to clients and allows us its clients. to invest in growing our business Data Sales Data We package and sell OTC pricing data generated from our broking activities, We have a competitive enabling our clients to manage their portfolios and make investment decisions. advantage as a leading provider of OTC pricing data What makes us relevant
International network We provide an essential service to clients by enabling them to trade a wide range We are able to service our of financial, energy and commodities products in numerous markets and regions. clients across the world’s These trades are often bespoke in nature, complex, and of a high nominal value. three geographic regions, The access our brokers have to the largest pools of liquidity makes us relevant in 26 countries to our customers.
The Group’s business model is based on providing an intermediation service to clients, which can be provided with minimal credit and market risk.
Strategic report Governance report Financial statements 3 Read more about how we transact through real world examples in our
How we transact Read more about how we transact in our business model on pages 4 and 5.
1 2 3 TP ICAP 4 Oil
It’s January To fly Brian there To get a fixed In August and Brian is in August the airline price for the fuel Brian jets off looking to buy needs to spend the airline uses to Portugal. infographic on page 3 of this report. a plane ticket money on fuel. a derivative. TP Rather than run ICAP helps the to Portugal in the risk of the price airline’s bank buy August for his of fuel increasing that derivative at £ summer holiday. by the time the the best price. The airline sells plane takes off in the ticket to August, the airline Brian for £200. fixes the price of fuel now in January.
Mortgages
Sophia is She finds a To protect Sophia moves moving house good deal themselves from into her new and wants from her bank potential interest home. to get a five who give her a rate rises, the bank year fixed rate mortgage to buys a financial mortgage. help her buy product to help her new home. them hedge their risk (an interest rate £ swap). They use TP ICAP to get the best price for this interest rate swap.
FX
Motion car Motion is worried Their bank uses Motion have company, that the US Dollar TP ICAP to certainty over based in the UK, might increase in buy a foreign the price of needs to ensure value over that exchange steel and is it has enough time. Motion derivative that able to meet steel to meet want to have fixes the price $ production demand for its certainty about $ of US Dollars demand. cars over the the US Dollar compared to next year. The price it will pay the pound. price of steel is for the steel so it in US Dollars. goes to its bank to get a fixed price.
Financial Information
Rosie has a To get an accurate The financial data ABC Pension pension with value, ABC providers have in Fund provides ABC Pension Pension Fund turn been provided an up to date Fund managers needs financial the information pension fund and receives information and from TP ICAP. TP statement for a statement market prices on ICAP has a rich £ Rosie. every year. This everything Rosie supply of financial statement sets owns. ABC Pension data from tens out the value of Fund gets this of thousands of all her pension information from transactions we fund assets. financial data execute every day. providers.
www.tpicap.com
Annual Report and Accounts 2019 Strategic report Governance report Financial statements 5
How we are organised The value we create
Our business is organised into five divisions across three regions. Within our client facing divisions we have a portfolio of highly respected brands, each with a separate and distinct offering.
Global Broking Data & Analytics Shareholders Our Global Broking division services Our Data & Analytics division We aim to create long-term markets in Rates, FX & Money Markets, provides unique data sets of OTC shareholder value across the Emerging Markets, Equities and pricing products to enable clients market cycle Credit products. to analyse, record, trade and manage their portfolios. Clients Energy & Commodities We provide exceptional Our Energy & Commodities division Corporate Centre customer service, liquidity, services markets in oil, gas, power, Our Corporate centre division provides data and efficient pricing that renewables, precious and non-precious support staff and infrastructure to enable our clients to achieve metals, soft commodities and coal. our business divisions, including the outcomes they want. technology, compliance, risk, finance, We constantly adapt our Institutional Services HR, legal and other essential services. offering to suit clients’ Our Institutional Services division evolving requirements provides broking and execution services to a range of institutions Employees such as asset managers, hedge We aim to provide a respectful funds and insurance companies. workplace that supports innovation, high performance and continuing personal and Where we operate professional development Regulators We engage with regulators to improve the functioning of financial markets to provide liquidity in diverse market conditions
Society We have a well-developed corporate and social responsibility programme as Americas EMEA Asia Pacific well as a highly successful charity Revenue Revenue Revenue day that has raised almost £687m £900m £246m £150m over the last 27 years (2018: £636m) (2018: £886m) (2018: £241m)
www.tpicap.com 6 Strategic report Chairman’s statement
Richard Berliand Chairman
Dear fellow Shareholder, These strategic themes highlight our goal of more recent non-executive positions. Angela creating long-term value for our shareholders will become Chair Designate of the Audit 2019 marked my inaugural year as Chairman by growing market share, increasing Committee, assuming the Chair of that of TP ICAP. Hence, I am pleased to report that operating margins and diversifying our Committee on Roger Perkin’s retirement we were able to improve our underlying and earnings mix. This will help us retain our from the Board in 2021. reported operating profit, despite the mixed position as the world’s largest inter-dealer I am also pleased to welcome Mark Hemsley geopolitical environment and investment broker by revenue. to the Board; he brings extensive market in the ICAP integration programme. Trading and dividend infrastructure experience. Mark will be Overall, we delivered on our key priorities: Reported revenues of £1,833m in 2019 (2018: joining the Risk and Nominations and £1,763m) were 4% higher than in 2018 (1% Governance Committees. >> We successfully completed the three-year higher on constant currency rates), while ICAP integration programme, generating underlying operating profit increased 1% to These appointments come after a rigorous £80m of synergies, in line with prior £279m (2018: £276m). On a statutory basis, process to identify and recruit candidates year’s guidance; operating profit increased 53% to £142m that can complement our Board’s skillset >> We strengthened our revenue base with (2018: £93m) as this year was characterised and will bring invaluable experience as we resilient Global Broking results amidst a by lower integration costs, as we reached the embark on a new medium-term strategy. mixed external environment, supported end of the ICAP integration programme. These same considerations remain key as by growth in our other businesses, namely we further strengthen the Board, as does Energy & Commodities, Data & Analytics Despite a slow operating environment, our our commitment to cultural, ethnic and and Institutional Services; improved performance reflected better gender diversity. >> We built a new leadership and executive activity levels in our Rates business offset Angela Knight, after nine years of service governance structure that streamlines somewhat by market-wide weakness in our has decided not to seek re-election at the revenue generation responsibilities, Equity and Credit businesses. The activity 2020 Annual General Meeting, in line with whilst reinforcing other important in our Energy & Commodities and Data & Corporate Governance requirements; and internal processes; Analytics businesses has been very David Shalders had to step down in October >> We implemented a new risk framework satisfying, while Institutional Services’ strong following his appointment by London Stock that lays the foundation for development growth continues in line with our increased Exchange Group plc. I would like to thank of our internal capital allocation and capabilities and enlarged clientele. These them both for their valuable contribution to control processes; results are a strong indication of the ongoing our Group and wish them well for the future. >> We developed our ESG policies benefits of business model diversification. (see Resources, Relationships and The Board declared an interim dividend Environmental, Social and Governance Responsibilities section) to highlight of 5.6 pence per share paid on the 8th (‘ESG’) our growing ESG commitment; November 2019 and is recommending At TP ICAP, we want to ensure that our >> We continued to take necessary measures a final dividend of 11.25 pence per share business not only delivers value for our to ensure that, following the anticipated to be paid on 19th May 2020 (with a record shareholders but also our other stakeholders exit of the UK from the European Union, date of 3rd April 2020). and wider society. In particular we cannot we will continue to service our clients and ignore understandable concerns about provide them liquidity across Europe; and Board changes climate change. Therefore, one of my top >> We resolved legacy legal issues, and There were a number of Board changes priorities as Chairman is to intensify and enhanced our compliance functions, in 2019, including my appointment as raise awareness of our ESG efforts. including investments in cyber-security Chairman of the Board, all of which and surveillance. were overseen by the Nominations I expect that this will be a multi-year and Governance Committee. journey. Initially focused on preparing Looking to the future for TP ICAP, our recent and implementing new ESG policies Board deliberations on strategy highlighted I am delighted that Angela Crawford-Ingle within a new ESG framework, we intend that liquidity aggregation, electronification will be joining the Board of the Company. to improve our tracking of related and technology, revenues and earnings She brings a wealth of relevant and recent performance metrics and reporting, diversification, and people, conduct and financial experience, not only from her thus holding ourselves accountable, compliance were paramount and integral previous executive roles, but also from her and allowing our stakeholders to monitor to our long-term aspiration. our progress and ongoing commitment. Annual Report and Accounts 2019 Strategic report Governance report Financial statements 7
As part of our efforts we will continue regarding operational, governance and to challenge and re-examine these ESG remuneration issues, strategic developments, Proposed change to corporate commitments, in particular as they relate and succession planning. structure to climate change and to societal The Group has seen meaningful expectations. Some tangible progress Since the start of my tenure as Chairman of growth in the size of its Asia Pacific was made in 2019, as follows: TP ICAP, I have met with a good number of and Americas business due to the our shareholders and other stakeholders, acquisition of the global hybrid voice Environment including employees, advisors, regulators broking and information businesses of As part of our increasing efforts to reduce and clients. This has helped me to gather ICAP in 2016. As a result, the Group our carbon footprint, in 2019, we made important feedback to improve our business announced proposals in December 2019 appreciable reductions in our greenhouse and is something that I will continue to do. to adjust its corporate structure to better gas emissions through rationalisation of align it to the global footprint of the our building portfolio, which we aim to Outlook and many thanks business. The Board expects this to continue in 2020 as we move into our The executive leadership team has now been provide greater financial flexibility new London headquarters. in place for a little over 18 months. During for the Group, enhance governance this period, considerable work has been and improve competitiveness. Social done to bring the integration to a conclusion, Now in its 28th year, ICAP Charity Day deliver strong 2019 results, as well as to lay In order to implement this change, continues to make an enormous impact, with the foundations for the Company’s future TP ICAP plc is proposing to incorporate £4.6m raised in 2019 supporting numerous growth. I would like to express my gratitude a new Group holding company in Jersey. charities. We are also in the second year of and appreciation to Nicolas, his fellow The proposed change will not have an our partnership with National Numeracy, executive committee members and our impact on the Group’s tax domicile helping people improve their confidence TP ICAP employees for their hard work and and the location of its primary stock with numbers in the UK. Finally, we have commitment during the year, which now exchange listing will remain in the UK. increased focus on diversity and inclusion allows us to be on the front foot and focus In addition, the Board believes that within the business, with management on the future development of our business. the credit rating of the Group and its challenged to drive change and take outstanding bonds will not be impacted meaningful steps towards an increased I expect that our announced June Strategy by the proposal. proportion of women in the front office update will provide us with an opportunity and in senior management roles. to highlight the underpinnings for our Finally, the Board is not currently disciplined growth approach. This should expecting there to be any impact on Corporate Governance support our long-term aspirations to grow the location of employees as a result of The Board remains committed to high revenues, expand profit margins and the proposal. The proposal is subject to standards of corporate governance and diversify earnings. shareholder and regulatory approval. instilling the right culture, behaviour and approach to how we do business. This Finally, I would like to thank all our year, we have made significant progress shareholders for your ongoing support enhancing our Group’s risk management throughout the Group’s integration period. and governance frameworks. We will continue to work tirelessly to ensure that our business model remains compelling I believe that ESG is not just a “nice-to-have”, in the future. The industry is continually but rather it is our responsibility towards changing and evolving, so we have to be future generations. To find out more please proactive and adapt. We look forward to read our Resources, Relationships and your feedback and also to welcoming you Responsibilities section starting on pages 40 at our AGM on 13 May 2020. to 45 and the Governance Report on pages 46 to 105. Richard Berliand Chairman Engagement with stakeholders 10 March 2020 I’m keen to continue my dialogue and engage meaningfully with the Group’s stakeholders www.tpicap.com 8 Strategic report Chief Executive Officer’s review
Nicolas Breteau Chief Executive Officer
Dear fellow Shareholder, Regional Performance Performance across our regions was resilient, “In 2019 we completed At the start of the 2019, I identified four with all regions seeing growth in revenue on our integration, priorities to deliver to provide us with the a reported basis. In EMEA, revenues were up solid platform from which we could grow 2%, on a reported basis, 1% on a constant strengthened our business. Those priorities were to currency basis, with growth in Energy & management and complete the integration, build a strong Commodities, Institutional Services and management team, review and enhance our Data & Analytics, offsetting a small decline governance, and we risk management framework and prepare in Global Broking revenues. In the Americas, are now turning to our our business for Brexit. I am pleased to revenue was up 8% on a reported basis, report that we have accomplished each 3% on a constant currency basis, driven growth strategy” of these. We have done so while also by a strong performance in Energy & growing our revenue base in a challenging Commodities and revenue growth in Despite the continued low interest rate external environment and building our Global Broking despite the difficult market environment, the Rates business, our largest strategic framework. conditions. In Asia Pacific, revenue grew by 2% on a reported basis, down 1% on asset class in Global Broking, performed well in the year, growing revenue from 2018, primarily The Group now has the foundations from a constant currency basis, as a very strong due to a strong third quarter. Conditions in which we can deliver long term, sustainable performance in Energy & Commodities Credit, Equities, FX and Money Markets profitable growth. offset a decline in Global Broking revenues. remained challenging as Credit suffered the Financial Performance Global Broking impact of reduced issuance and there was The Group delivered a resilient performance Global Broking is our largest division subdued activity in the other asset classes. in 2019, with strong growth in our non-Global covering Rates, Credit, Equities, Foreign During 2019 we reorganised and Broking businesses as our diversification Exchange & Money Markets, where we have strengthened the management teams in strategy continued to bear fruit. While market leading positions. We offer clients a London and New York, continued to hire Global Broking faced challenging conditions range of ways to interact with us – through key talent across our broking businesses as in the first half of the year, as our main voice, hybrid or fully electronic venues – well as ensuring stability in existing teams. clients saw a significant drop in trading, depending on the nature of the market, we delivered a strong performance in product and transaction. Our focus remains on aggregating liquidity, the second half. Our current execution methodologies which means providing the client with a single point of entry to multiple liquidity Revenues grew by 4% on a reported basis, include: voice; voice and indication of pools, and in developing our hybrid and pure 1% on a constant currency basis, to £1,833m. interest screen; volume matching sessions; electronic business. Allowing clients to access We achieved an underlying operating profit e-auctions; Request for Quote (‘RFQ’); liquidity through one screen creates a of £279m, up 1% on the prior year. On a streaming; Central Limit Order Book superior user experience, giving them insight statutory basis, operating profit increased (‘CLOB’); algorithmic trading; and odd lot to a greater pool of liquidity via a login and 53% to £142m from £93m the prior year matching. connectivity. It benefits TP ICAP by using any partially due to lower integration costs and one brand’s leadership position in a product lower impairment of intangible assets. Our Global Broking delivered a resilient to improve the overall competitive position underlying operating profit margin of 15.2% performance in 2019, as revenues increased of the other brand. was 0.5% lower than in 2018 mainly due to in the second half following the first six foreign exchange headwinds. months when a number of macro-issues had a negative impact on market volatility and In Rates, we successfully launched a hub for both brands in Singapore, Japan On a statutory basis, the operating margin volumes. We saw a strong pick up in markets and Australia. The hub also provides an was 7.7%, from 5.3% in the prior year. in the third quarter with trading again enhanced electronic workflow, making The margin improvement was partially slowing down in the fourth quarter. As a result, trade capture and Straight Through offset by the settlement of two legacy revenues for the 12 months were £1,262m Processing (‘STP’) seamless. In Credit, we legal cases for £18m. down 1% on a reported basis from £1,272m in 2018, and 3% on a constant currency basis. have successfully run pure electronic matching sessions and launched two new platforms in the US during the first half of
Annual Report and Accounts 2019 Strategic report Governance report Financial statements 9
the year. One was a portfolio optimisation combination of positive markets, strategic Institutional Services bond platform and the other was Crosstrade, hires and the acquisition of Axiom at the end Institutional Services (‘IS’) provides venue which enables asset management firms to of 2018. Oil revenues increased by 9% year agnostic, agency execution services to transition bonds between funds. on year, with increased market activity buy-side clients including hedge funds, driven by events in the Middle East. Our asset managers, and other non-bank We are also diversifying our revenue Power and Gas businesses both had strong financial institutions. streams. In June we launched a Digital Assets years with revenues up as they benefited Markets business, initially operating in the from favourable market conditions. IS assists clients in the increasingly complex cryptoasset derivatives space, and are task of trade and venue selection, order currently exploring further opportunities The energy and commodities broking routing and post-trade analytics across listed to grow in this asset class. In December, we industry remains fragmented, with many derivatives, FX, government bonds, cleared announced our intention to acquire Louis smaller players, particularly in the US. interest rate swaps and, as of December Capital Markets. Louis Capital specialises in Energy & Commodities has a core 2019, cash equities. The year saw continued cash equities and equity derivatives, fixed competency of acquiring and integrating expansion of the client portfolio and, income and small cap advisory services. It acquisitions into its existing business and notably, significant progress in meeting has a strong franchise in Continental Europe we believe there continue to be opportunities demand for increased automation through and will complement our existing offering. to do so, where such opportunities meet our the entire trade lifecycle. investment criteria. Our post-trade services group continues While the non-bank, agency execution to perform well. In Matchbook, which helps We continue to look to diversify our client model remains in its infancy, we expect our clients’ manage basis risk in their offering. In April we hired a new team to run to see the total market size for this service trading portfolios, we are seeing strong the ICAP Weather Derivatives business. In type to grow. It is becoming an accepted profit growth. Matchbook is currently in the August we entered into a joint venture with proposition which reflects certain economic process of rolling out three new products. We Enmore Investment Group to offer brokerage shifts on both the client and traditional acquired ClearCompress, a fintech company in the Chinese OTC, cleared and physical dealer side as well as growing belief that that provides a bilateral compression service commodities markets. While we see this as post trade reporting can do more than meet in cleared and uncleared interest rate swaps, a long term investment opportunity, we are regulatory minimums when provided by and that business is now trading and fully pleased with the progress so far. The JV has a non-risk taking agent. The changes are integrated into our Risk Management onboarded clients, is conducting trading very pronounced in some markets where Services business. activity predominantly in iron ore swaps competitive pressures are seeing market and physical forwards and is making good structure become highly fluid. We will maintain our commitment progress on LPG and naphtha. We are to increase the electronification and actively looking to increase broker headcount. The business had good momentum with innovation to meet the changing full year revenues of £75m, up 23% on a demands of our client base. Testing on our electronic whiteboard has reported basis, 21% on a constant currency progressed well and we will be looking to basis, compared to 2018. Growth was driven Energy & Commodities roll out it out to all brokers in 2020. The by its client demand in our core product Energy & Commodities is our second whiteboard enables the efficient capture offering in FX, listed derivatives, relative largest division and operates through the of multiple data points from client value execution and cleared interest rate Tullett Prebon, ICAP and PVM brands in interaction. When fully deployed it will swaps. We are well positioned for further all the key commodities markets including enable better sharing of liquidity across growth in 2020, driven by prudent oil, gas, power, renewables, ferrous metals, the desks, automatic calculation of spreads, geographic expansion of established base metals, precious metals, soft and STP of executed trades. It will also feed business lines as well as expected traction in commodities and coal. Clients include through to the machine learning application recently established new products. We also regional banks, corporates, hedge funds which is currently being tested with a small expect to see greater scale benefits resulting and trading companies. number of users across the division. This from improvements in our deployment of FIX machine learning application will equip our messaging over the past year. It was a strong year for the business with brokers with tailored analytics, personalised revenues up 15% on a reported basis (up feeds of news, pricing, historical patterns of In addition to our existing growth initiatives, 11% on a constant currency basis) at £379m, activity and correlations, providing a better we will continue to hire individuals who will up from £331m in the prior year, due to a service to clients. help us achieve our next growth objectives. www.tpicap.com 10 Strategic report Chief Executive Officer’s review continued
We are pleased with our client acquisition Exchange. We have continued to strengthen Group and have carried out a major office rate, but it is evident that documentation the senior management team and during consolidation programme at key hubs backlogs across the industry are creating the year recruited a new Chief Technology including New York, Singapore, Hong Kong longer lead times to full client engagement. Officer and a new Head of Global Sales and for the Energy & Commodities business While this may result in a lag in corresponding as well as building out the product in London, and are due to move into our revenue expansion, we are comfortable management function and Channel new London head office this year. that ultimately, this proves supportive for Management functions. a substantial agency execution business such With regard to IT, we now have eight data as IS with access to the broader resources of While we are pleased with the growth centres globally, down from 15 and have the TP ICAP Group. momentum demonstrated by Data & migrated 245 business desks to the combined Analytics, we believe that there is more technology platforms, 131 of which were Data & Analytics value that can be captured by the business migrated this year. The build out of our Our Data & Analytics business provides as we move up the value chain and we shared service centre in Belfast continues unbiased data products that facilitate continue to see it as a key driver of TP ICAP’s and we now have just under 300 employees trading, enhance transparency, reduce risk diversification strategy. While we have seen there carrying out a number of different and improve operational efficiency. We good organic growth within the D&A functions including operations, IT services, are a leading provider of neutral Over The business, we see selective opportunities HR and procurement. Counter (‘OTC’) pricing data. We have to accelerate that development. pricing, reference data and analytical tools We have stated our intention to reduce the for major asset classes and markets. We pride Operational delivery number of legal entities within the Group. ourselves on our rigorous quality assurance We outlined our four key priorities at the start On completion of the ICAP transaction we processes, which ensure the integrity and of the year: completing the integration of the had well over 200 separate legal entities, robustness of our products. In 2019, we ICAP voice business; the implementation of a and we expect to reduce this number successfully unified Tullett Prebon, ICAP and new global risk management framework; materially. The reduction in legal entities PVM data distribution and beta tested our preparing for Brexit; and ensuring we had will simplify governance, accounting and new FIX delivery service (known as SurFix) the right senior management team. audit processes as well as reduce future for client launch in H1 2020. governance costs significantly. It will also The integration streamline internal liquidity management It was another strong year of growth for Since my appointment as CEO, I have been making the flow of funds within the group the Data & Analytics business, with a 15% clear that the successful completion of the easier and more efficient. revenue increase on a reported basis, 11% on integration of the two businesses by the end a constant currency basis, to £135m, up from of 2019 was a priority. I am pleased to say The senior management team £117m in the prior year. Growth was driven that this has been successfully completed. One of my first priorities upon appointment by the launch of new products, through the We have achieved a synergy run rate of was to establish a strong senior management acquisition of new clients and via expanding £80m, against the revised target of £75m. team that could drive the business forward. our relationship with existing clients, as well We had previously stated that we expected This team was in place at the start of 2019, as seeing new regulatory requirements drive the total cost of integration to be £160m, and I have since focused on strengthening the a growing demand for data. and in total integration costs were £164m. next layer of management to help implement and drive our new growth strategy, as well New clients wins in 2019 include Non-Bank The integration has been a significant focus as ensuring we had the right structure and Liquidity providers, Hedge Funds, Asset of the business and, now complete, it reporting lines for the company. Managers, Asset Owners, and Channel provides the Group with an infrastructure Partners spread across Europe, the Americas that is scalable, will allow future innovation, We have been fortunate to hire a number of and Asia. and will allow us to streamline our post-trade experienced and high calibre individuals to processing to increase efficiency and reduce help drive our strategy. In 2019 we hired a Our momentum in new product launches operational risk. new Global Head of Strategy, Global Head continued throughout the year, with 16 new of HR, Chief Information Officer and Group products launched in 2019, compared to We have integrated senior management Head of Compliance and early in 2020 hired four in 2018. We continue to look to expand structures across the businesses, regions and a new Chief Transformation Officer, who our distribution partners and in the year corporate functions. We have introduced will be responsible for putting in place the launched our first product on AWS Data single HR and Finance platforms across the implementation plan for our strategy.
Annual Report and Accounts 2019 Strategic report Governance report Financial statements 11
We will be broadening our existing to win new clients who in their selection Building the business of the future geographic operating profit disclosure. of service providers look beyond liquidity Our goal is to be the world’s largest From now, we will be reporting underlying and pricing. provider of inter-dealer OTC marketplaces operating profit for each business line. by ensuring that our offering evolves, Brexit and remains relevant to our customers. Responsibility for revenue generation Preparation for all Brexit eventualities has Additionally, we plan to continue to diversify naturally sits with the four global business been a critical focus for TP ICAP. Ensuring our earnings by expanding the product divisions who are more closely aligned with that we are in a position to continue to range and customer base for our data and their clients and needs. We have appointed service our clients has been a significant analytics offering, as well as for our regional CEOs to oversee culture, risk, regulatory and operational challenge. institutional agency broking services. governance and the regional maintenance functions to ensure that the support and To achieve this, we have set up and The markets in which we operate are control infrastructure in each region has the capitalised a new company in Paris called changing, as are the demands of our capability to assist revenue generation and TP ICAP Europe and moved our French, customers, and it is imperative that we enhance the success of our business. German, Spanish and Danish trading adapt to capitalise on these changes. We branches to sit under this company. This have previously identified the following as These new appointments strengthen our means that the business we currently the key pillars of our strategic framework: governance significantly, resulting in a more transact from these offices is protected streamlined senior management team with in the event of a hard Brexit. >> Electronification and technology; clearer responsibilities and accountability. >> Liquidity aggregation; We have set up three new EU venues – one >> Diversification; and New risk framework multilateral trading facility (‘MTF’) and two >> People, conduct and compliance. In 2019, we undertook a review of our global organised trading facilities (‘OTF’) – so that risk management framework to take into our EU activity can be conducted on MiFID II The Group’s key financial performance account the increased scale and diversity compliant venues. These venues are now indicators include: of our business and to respond to regulatory authorised and conducting business. expectations. As a result of this work, >> Revenue growth; we introduced our new Enterprise Risk For the business we transact for EU based >> Earnings diversification (i.e. earnings Management Framework (‘ERMF’) in the clients through our broking desks located growth excluding Global Broking growth); second half of the year. in the UK, we have plans in place to protect >> Contribution margin; this business by putting more front office >> Underlying operating profit margin; and The ERMF comprises three mutually staff in our EU offices and changing some >> Underlying earnings per share. reinforcing components: a sound risk of our workflows. management structure, a comprehensive risk Electronification and technology management and governance structure and We are yet to know what the terms of We intend to grow our profits by improving a range of risk management processes. The leaving are and how that may impact our the efficiency of our client-facing services Group is undertaking a range of actions to business but are prepared for all presently and internal operations across the Group. develop and embed its risk management foreseeable outcomes. In the meantime, The integration we have just completed framework in response to changes in the we continue to liaise with our clients to represents a major step on our technology business and regulatory feedback. The understand what plans they have so that journey as we eliminated legacy platforms framework continues to evolve with the we can continue to provide them with a high and begin streamlining our processes. objective of improving the Group’s risk quality service. Ultimately, the distribution management capability and supporting of our brokers between the UK and EU will We will introduce new technology to add the delivery of the Group’s business strategy. depend on our clients’ requirements but with value to our clients: from onboarding new the proposed acquisition of Louis Capital, customers, to streamlining the trade lifecycle. A robust risk framework will enable us to which we announced in December, we will The degree and manner of electronification play our role in maintaining the integrity significantly increase our footprint in will depend on the nature of the market and professionalism of the markets where Continental Europe with an additional and product. we operate. It is also a competitive 70 brokers. We continue to expect the UK differentiator, particularly as we go out to remain a major centre for financial, energy and commodities markets. www.tpicap.com 12 Strategic report Chief Executive Officer’s review continued
Liquidity aggregation Introduction of a new Jersey self-quarantine requirements. These In 2019 we were the largest inter-dealer incorporated holding company measures will adapt and change as we broker by revenue, and we intend to remain a TP ICAP has seen meaningful growth receive advice from health organisations global leader by using technology to in the size of its Asia Pacific and Americas and governments and in this way we will improve market depth – specifically, our business due to the acquisition of ICAP in endeavour to ensure the wellbeing of all customers’ ability to access, and interact 2016. As a result, the Board has reviewed our colleagues, their families and others, with, the liquidity available across the the appropriateness of the Group’s as well as continue to provide unbroken Group’s separate and competing brands. international corporate and governance service to our clients. structure. Following the review, we are Diversification proposing to incorporate a new Group Near-term outlook We will seek to continue to leverage our OTC holding company in Jersey. The proposed The overall macroeconomic backdrop markets expertise and capability to further new structure is subject to shareholder and remains uncertain driven largely by diversify our revenues. The Group aims to regulatory approvals. Covid-19, global growth and ongoing continue to invest in Data & Analytics Brexit negotiations. While this environment division where we are already a leading We believe that the proposal will result in impacts our clients’ activity, the resulting provider of OTC data products and services. a corporate structure that should provide volatility also creates market opportunities We accelerated the introduction of new greater financial flexibility for the Group, that give us confidence for the future. products in 2019, and aim to launch support the effective governance of the additional datasets, to grow the customer business and improve the competitiveness Concluding comments base for our data, as well as to create and of the Group. As a key part of the proposal, I am pleased with the progress we have commercialise a suite of more sophisticated the Group’s tax domicile and location of its made in 2019. We delivered on our four value-added analytics products, targeted primary stock exchange listing would remain priorities and have made significant strides at a growing number of regulatory and in the UK. Shares in the new Group holding in developing the strategy that will ensure other use cases. would continue to be listed on the Premium we can deliver sustainable, profitable segment of the Main Market of the London growth in the future. I am excited about the The majority of our execution-related Stock Exchange and are expected to be opportunities for TP ICAP. We have achieved revenues derive from customers in the eligible for FTSE index inclusion. a considerable amount in the past 12 months inter-dealer market. However, through our and this has only been possible through the Institutional Services division, we have been We do not believe our credit rating or hard work and dedication of our employees. growing our presence in the institutional outstanding bonds will be affected by the I would like to thank them all for their very market (i.e., asset managers and hedge proposal, and nor do we expect there to be valuable contribution throughout the year. funds). We will continue to invest in this any impact on the location of employees. We business, by expanding our product and intend to publish a prospectus and circular Nicolas Breteau regional footprint, and broadening and summarising the proposal in Q2 2020 and, Chief Executive Officer deepening our customer relationships. subject to receiving the requisite third party 10 March 2020 consents we expect the domiciliation to be People, conduct and compliance complete before the end of H1 2020. The Group aims to continue to attract, develop and retain the best-in-class for our Coronavirus staff and provide a respectful and enjoyable At the time of writing we have seen an workplace for our colleagues that supports increase in the number of people who innovation, high performance with have been infected with Covid-19, or the continuing personal and professional coronavirus, in many parts of the world. development. A robust culture of conduct The situation is constantly evolving, and and compliance is essential to our position we are monitoring its global spread. as a trusted operator in highly regulated markets. In 2019, we appointed our regional Our people are our business, and we are CEOs whose focus includes ensuring high doing all that we can to safeguard them. standards of conduct, compliance and In line with best practice guidelines we improve the communication with various have put precautions and measures in regulatory bodies. place including travel restrictions and
Annual Report and Accounts 2019 Strategic report Governance report Financial statements 13 Market factors
Market factors, implications and our response Our business is influenced by a number of external factors. A summary of some key market factors which currently affect TP ICAP and are expected to continue in the coming years, is set out below:
Market factor Description Implications for TP ICAP TP ICAP’s response Competitive TP ICAP has a wide range of Competition has intensified TP ICAP has adopted a proactive approach environment international competitors in the due to new participants and a to client engagement and client experience, market infrastructure space, difficult economic backdrop. and has focused on the organisation including inter-dealer brokers, In addition, certain rivals have becoming a more attractive place to work exchanges and electronic discounted heavily to retain and for all its employees. Additionally, we continue platforms. win new business, as well as to defend ourselves aggressively against offering significant remuneration poaching attacks. packages to attract new staff. Regulation TP ICAP operates under the The trends in global regulation We continue to invest in our risk and jurisdiction of a number of place an additional resource and compliance frameworks and in our staff to different regulators. The overall cost requirement on TP ICAP. ensure we have the right skills to advise and trend globally continues to be direct our business on the implications of the towards increasing levels of They also increase the chance changing regulatory environment. regulatory oversight. of regulatory action being faced by the Group, as well as greater levels of scrutiny. Technological Technological advances Technology has the potential Following the integration of ICAP, we will advances potentially enable a new to provide both positive and increase the amount of investment we make generation of competitors negative outcomes to the Group. in technology upgrades, as technology is to disrupt existing players. Improved technology allows us paramount to our long-term ambitions. to enhance the services we Advances in technology bring provide to clients, improving We will seek to partner with companies changes in how our clients’ efficiency and profitability. It who specialise in technology to improve businesses are run and in the also presents challenges if the the time-to-market of new functionality. risks they face. Similar matters Group’s technology strategy directly impact our own business. is not in line with overall We have developed a high-quality market developments. development expertise in-house in our Belfast centre which will complement our teams in all our major offices, to roll out enriched platforms quickly to our front office, support staff and clients. Big data Significant volumes of data can be Much of the data we have We aim to develop ourselves or partner developments collected and analysed far more gathered in the past and selectively with specialist companies that quickly and cheaply than in the present could now be developed can assist us to develop and launch tools that past. Combined with machine into sophisticated products in enable us to use our extensive library of data. learning tools, this can enable a way that was not feasible or This will be supplemented with other sources deeper and faster market and cost effective in the past. to improve and increase the products and behavioural insights to be formed. services we provide our brokers and clients.
www.tpicap.com 14 Strategic report Strategy
TP ICAP operates at the heart of global vary across product markets, reflecting and professional development. A robust wholesale over-the-counter (‘OTC’) and relevant structural characteristics, such as culture of conduct and compliance is exchange-traded markets. We are active relative size, maturity, homogeneity, essential to our position as a trusted across all major financial, energy and regulatory regime and regional attributes. operator in highly regulated markets. Our commodities asset classes, providing both newly created regional CEO positions ensure data and execution services. Our goal is to Liquidity aggregation high standards of conduct, compliance and retain our position as the world’s largest In recent years, the completion of certain improve the communication with various provider of inter-dealer OTC marketplaces – acquisitions – most notably of ICAP’s voice regulatory bodies. including both broker-supported voice and broking division – enabled us to enhance hybrid execution services and fully electronic the breadth of our inter-dealer brokerage Financial performance platforms – by ensuring that our offering franchise. In 2019, TP ICAP was the largest Whilst recognising that our near-term evolves, and remains relevant to our inter-dealer broker by revenue. We intend to financial performance in any given customers. In addition, we intend to continue remain a global leader by using technology reporting period will reflect operating to diversify our earnings mix by expanding to improve market depth – specifically, our conditions (including market direction, the product range and customer base for customers’ ability to access, and interact and price volatility), over the medium term, our data and analytics offering, as well as with, the liquidity available across the we expect our strategic foci to deliver: for our institutional agency broking services. Group’s separate – and competing – brands. >> higher percentage of low-touch To continue serving our customers well, Diversification (i.e. electronic) broking revenues; we must continue to evolve, in line – and We will seek to continue to leverage our OTC >> further diversification of earnings; and sometimes in advance of – changes in markets expertise and capability to further >> underlying operating margin expansion. market structure and the associated needs diversify our revenues. The Group aims to of market participants. We have identified continue to invest in its Data & Analytics As a core provider of global OTC market the following as the key themes of our division. We are a leading provider of OTC infrastructure and services, we believe strategic framework: data products and services. Over 2019, we it is necessary and appropriate to plan over expanded the number of datasets we make a multi-year horizon, and so to maintain an >> Electronification and technology; available to customers, and we expect to appropriate cross-cycle level of investment, >> Liquidity aggregation; launch further data products in 2020. Over such that the Group may ensure its ability >> Diversification; and the next several years, we will be aiming to adapt and evolve in line with both >> People, conduct and compliance. to launch additional datasets, to grow the the demands of our customers, and the customer base for our data, as well as to expectations of regulators. The key financial Electronification and technology create and commercialise a suite of more indicators we track may fluctuate over We intend to enhance our medium-term sophisticated value-added analytics reporting periods. Where possible, we profitability potential by better using products, targeted at a growing number endeavour to provide useful context to assist technology to improve the efficiency of regulatory and other use cases. The investors in understanding underlying trends. of our client-facing services and internal majority of our execution-related revenues operations, across the Group. The post- derive from customers in the inter-dealer Key financial performance indicators merger integration of the Tullett Prebon market. However, through our IS and Energy The Group’s Key financial performance and ICAP operating platforms – which we & Commodities divisions, we have been indicators include: completed in 2019 – represented a major growing our presence with non-bank step on our technology journey. Our customers, such as corporates, asset >> Revenue growth; integration work resulted in the elimination managers and hedge funds. We will continue >> Earnings diversification (i.e. excluding of legacy platforms and the streamlining to invest in these segments, by expanding Global Broking); of several processes. Going forward, we will our product and regional footprint. >> Contribution margin; increase our focus on deploying technology >> Underlying operating profit margin; and in value-added customer-facing use cases – People, conduct and compliance >> Underlying earnings per share. from the onboarding of new customer The Group aims to attract, develop and relationships, to streamlining the trade retain the best-in-class talent and provide Refer to the KPI section on pages 18 and 19 lifecycle (order initiation to straight-through a respectful and enjoyable workplace that for further details. processing (‘STP’)). We note that our supports innovation, teamwork, high approach to electronification will necessarily performance with continuing personal
Annual Report and Accounts 2019 Strategic report Governance report Financial statements 15 Case study: Technology
Technology has changed the way our industry operates.
Technology has had a significant impact In our Energy & Commodities business we on the way we conduct our business. We have developed an electronic whiteboard, offer a range of electronic and hybrid due to be rolled out in 2020, which enables methodologies to allow our clients to the efficient capture of multiple data execute trades, depending on the markets points from client interaction. When fully in which they operate. deployed it will enable better sharing of liquidity across the desks, automatic We are continuing to invest in technology calculation of spreads, and Straight to make the execution experience quicker Through Processing of executed trades. and more efficient for our clients. For It will also feed through to a machine example, in our Global Broking Credit learning application which is currently business, we have successfully run pure being tested with a small number of electronic matching sessions and launched users across the division. two new platforms in the US in 2019. One was a portfolio optimisation bond platform and the other was Crosstrade, which enables asset management firms to transition bonds between funds. We also acquired a fintech company, ClearCompress, that provides a market leading bilateral compression service in cleared and uncleared interest rate swaps. www.tpicap.com 16 Strategic report Case study: People
A dynamic culture with a strong emphasis on conduct and integrity.
In 2019, we restructured the reporting lines Given these factors, we determined that of senior management to ensure greater we needed to appoint Regional CEOs, accountability and efficiency within independent from business divisions. the business. These Regional CEOs now have a remit to oversee culture, risk and governance in This was driven by the growing complexity their respective region, but will not have and importance the support infrastructure responsibility for brokers or revenues. plays in the success of our principal business divisions, as well as by the tightening of the The Regional CEOs report directly to the regulatory agenda and particularly the Group CEO. They have oversight of the introduction of the FCA’s Senior Managers regional support functions alongside the and Certification Regime. global support function heads to ensure that the infrastructure in each region has the capability to support revenue generation and enhance the success of our growing range of businesses.
Annual Report and Accounts 2019 Strategic report Governance report Financial statements 17 Case study: Diversify
The markets we operate in are constantly evolving, creating opportunities for us.
The markets in which we operate clients with OTC liquidity in the CME are changing constantly, creating Bitcoin Future. This has now expanded to opportunities for TP ICAP to offer include the CME Bitcoin Options and the new services, acquire new clients and ICE (Bakkt) Bitcoin Futures and Options. ultimately diversify our revenue streams. Digital Assets is part of TP ICAP’s Electronic Markets division, based in TP ICAP has been closely monitoring London with desks in Asia and the US the development of digital assets as expected to follow. we recognise the transformational effect that the underlying distributed ledger We are continually evaluating other digital technology could have across our industry. asset opportunities and are exploring how A working group was set up at the end of our global network of trading venues can 2017 to identify opportunities, evaluate provide institutional solutions to clients potential disruption and determine how within this asset class. Digital Assets are we could best service our existing and working collaboratively across our future clients in this area. businesses, such as with the Data & Analytics division to identify data driven In October 2018 we launched our Digital opportunities in this nascent asset class. Assets business, initially providing our www.tpicap.com 18 Strategic report Key performance indicators
Financial KPIs Non-financial KPI
1 Revenue growth 2 Underlying operating profit margin 3 Contribution 4 Underlying earnings per share (‘EPS’) 5 Ratio of front office to support (%) (%) (£m) (p) function employees